Consulting and Technical Support Services for RIM BlackBerry Solutions
RIM BlackBerry Support ServicesBlackBerry mobile PDAs from Research in Motion are one of today's most successful products for achieving anytime-anywhere connectivity to messaging, calendars, web-based programs, and other vital business information. As the complexity of small business networks has increased, and as the need for enterprise-class security, dependability, and recoverability has become the norm for organizations of any size, successful integration and maintenance of RIM BlackBerry technology has become increasingly challenging. To deal with areas such as data protection, disaster recovery, and synchronization of BlackBerry PDAs with a variety of messaging servers and shared databases, small organizations often turn to outside consulting firms who offer expertise in RIM BlackBerry installation and maintenance.

Progent can provide the expertise of BlackBerry-certified engineers who can help small organizations to plan, administer, and troubleshoot BlackBerry environments economically and efficiently, doing away with the requirement for an in-house BlackBerry solutions specialist and lowering the expense and stress of supporting wireless work groups. Progent's BlackBerry technology engineers have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security professionals. This range of knowledge, combined with Progent's proven online support capabilities, gives small businesses an economical solution for integrating RIM BlackBerry technology seamlessly into their information network.

Progent's experts can help your business with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange Server setup so that your database and messaging systems operate efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older editions of BlackBerry and Microsoft technology, set up easy-to-use management tools to enable you to track and control BlackBerry smartphones across your company, define security policies that make sense for your company, customize mobile applications, and ensure that your network infrastructure is properly configured to support your BlackBerry clients. Also, Progent's business continuity consultants can help make sure that your BlackBerry data is incorporated in your scheduled backup procedures in order that it can be restored rapidly and thoroughly.

BlackBerry Enterprise Server Consulting and Technical Support
The BlackBerry Enterprise Server (BES) gives businesses a centralized and safe source for integrating BlackBerry wireless devices into their messaging, groupware, and application environment. BlackBerry Enterprise Server (BES) allows wireless BlackBerry users to connect to Exchange Server, Lotus, or Novell GroupWise messaging and to synchronize BlackBerry devices with workstations to ensure up-to-date information for collaborative programs like calendars, contact lists, to-do lists, instant messaging, and custom business software. Thanks to BlackBerry Enterprise Server (BES) support for Microsoft Exchange, mobile workers with BlackBerry handsets have push-based connectivity with Exchange messages plus instant messaging-enabled applications through Microsoft Office Live Communications Server and Microsoft Lync Server 2010 support.

BlackBerry Enterprise Server Consulting Services

Progent's BlackBerry-certified engineers can show you how to design, deploy, and support BlackBerry Enterprise Server so you can optimize the productivity of BlackBerry users, simplify the management of a BlackBerry environment, and reduce the cost of maintaining a mobile workforce.

How Progent's BlackBerry premier Experts Can Help Maintain and Support Your BlackBerry Solution
Progent can deliver a seasoned BlackBerry support who has been awarded accreditations from Research in Motion in all key facets of BlackBerry integration. Progent's BlackBerry consulting services span areas from resolving synchronization problems to designing wireless productivity solutions based on BlackBerry Enterprise Server. These BlackBerry certifications and their respective practice areas include:

BlackBerry Certified Server Support Specialist
Blackberry HelpProgent's BlackBerry Certified Server Support Specialist has the skills needed to install and troubleshoot the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry expert can show you how to use resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform important procedures such as troubleshooting enterprise activation problems, registering and removing BlackBerry smartphone users, activating passwords, configuring wireless program installation and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and restore processes.

Progent's BlackBerry engineers can also show you how to use management software like the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow problems, and using wireless LANs for enterprise activation. In addition, Progent can help you understand the function of operational policies in the BlackBerry BES environment and assist you to select and implement appropriate security options.

Progent's Microsoft-certified Microsoft Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your existing Microsoft Exchange architecture for operating smoothly with BlackBerry BES Server or migrate your BlackBerry solution to the latest version of Microsoft Exchange Server.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Support ServicesProgent can provide the support of a BlackBerry Certified Solution Designer to assist you to plan, deploy, validate, repair, and produce documentation for a wireless solution based on the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's world-class consulting support services for BlackBerry technology include business and technology requirements assessment, system architecture, roll-out strategy and implementation, performance optimization, design of a fault-tolerant architecture, information backup and disaster recovery consulting, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your functional objectives and to create a wireless environment that fits within your information technology budget and aligns with your business strategy. Progent can clarify the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's ability to accommodate a BlackBerry Enterprise Server, assist your organization to decide which administration model and equipment meet your requirements, and evaluate your messaging system configuration. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can make informed choices about options for software versions, server hardware and mass storage, network topology, and application set up.

To optimize system security, Progent's BlackBerry-certified consultant can assist you to select and enable appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-certified security engineers to perform network-wide security vulnerability and compliance validation and recommend enhancements to support your BlackBerry environment.

Contact Progent for Help from a RIM BlackBerry-Qualified Specialist
In order to contact Progent about consulting help for BlackBerry wireless technology, call 1-800-993-9400 or visit Contact Progent.



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