Consulting and Technical Support Services for RIM BlackBerry Solutions
BlackBerry ConsultantsBlackBerry wireless PDAs from Research in Motion are among today's most popular products for achieving location-independent access to messaging, calendars, web-based programs, and other vital business information. As the complexity of small business networks has increased, and as the need for enterprise-class security, reliability, and disaster recovery has become the standard for businesses regardless of size, effective deployment and maintenance of RIM BlackBerry solutions has grown increasingly difficult. To address issues like data protection, disaster recovery, and synchronization of BlackBerry smartphones with diverse messaging systems and shared databases, small businesses often resort to outside support professionals who specialize in RIM BlackBerry installation and maintenance.

Progent can provide the services of BlackBerry-premier consultants who can assist small organizations to plan, administer, and troubleshoot BlackBerry solutions economically and efficiently, dispensing with the necessity for an in-house BlackBerry solutions expert and reducing the cost and hassle of supporting mobile workers. Progent's BlackBerry specialists have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified network security specialists. This breadth of experience, combined with Progent's efficient remote support capabilities, provides small businesses an economical solution for integrating BlackBerry products seamlessly into their business information system.

Progent's experts can assist you with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Exchange Server 2016 setup so that your data and messaging infrastructure function efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older versions of BlackBerry and Microsoft technology, set up streamlined administration tools to enable you to monitor and administer BlackBerry smartphones throughout your business, define security policies that are right for your company, customize mobile software, and ensure that your IT network architecture is properly configured to support your BlackBerry users. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry data is incorporated in your regular backup procedures in order that it can be restored quickly and thoroughly.

BlackBerry Enterprise Server Integration Support
The BlackBerry Enterprise Server (BES) gives companies a centralized and secure mechanism for incorporating BlackBerry smartphones into their email, groupware, and software application environment. BlackBerry Enterprise Server (BES) allows wireless BlackBerry users to access Exchange, Lotus, or Groupwise messaging and to synchronize BlackBerry devices with workstations to ensure data consistency for applications such a schedules, contact lists, tasks, notes, and custom business software. Due to BlackBerry Enterprise Server support for Microsoft Exchange Server, users carrying BlackBerry smartphones can have effortless access to Exchange messages as well as IM-capable applications through Microsoft Office Live Communications Server and Microsoft Lync Server 2010 integration.

BlackBerry BES Server Help

Progent's BlackBerry-premier consultants can help you plan, implement, and maintain BlackBerry Enterprise Server so you can maximize the productivity of BlackBerry clients, streamline the management of a BlackBerry environment, and lower the cost of maintaining mobile workers.

How Progent's BlackBerry certified Engineers Can Help Maintain and Troubleshoot Your BlackBerry Environment
Progent can deliver a seasoned BlackBerry support who has been awarded certifications from RIM in all major aspects of BlackBerry integration. Progent's BlackBerry consulting skills span areas from troubleshooting synchronization issues to designing mobile productivity solutions built around BlackBerry Enterprise Server. These RIM BlackBerry credentials and their respective skill sets include:

BlackBerry Certified Support Specialist
Blackberry Support ServicesProgent's BlackBerry Certified Support Specialist can help you to carry out basic technical operations including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account settings, launching e-mail filters, modifying user accounts, update BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to run with your company messaging solution. Progent's seasoned service professionals can in addition help you to resolve a wide array of issues associated with synchronization, handset recognition, messaging consistency, web browsing, wireless connectivity, Instant Messaging, desktop software configuration, and Desktop Redirector.

As a top innovator in providing countrywide remote support for small business networks, Progent can provide fast and economical contact with a BlackBerry Certified Support Specialist. Progent's online technical support expertise keeps your BlackBerry technical support expenses at a minimum and, by solving issues quickly, optimizes the efficiency of your BlackBerry users.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, administering, tracking, and troubleshooting one or multiple BlackBerry BES Servers in a messaging environment based on Microsoft Exchange. Progent's BlackBerry consultant has support skills in key areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can help you to install and remove BlackBerry device users on Exchange and Microsoft Active Directory, set up, track, and manage BlackBerry BES Server, administer BlackBerry handhelds and client accounts, back up and support storage groups, configure permissions, set up the Mobile Data System and Instant Messaging, deploy access control lists, manage Microsoft Exchange Server data flow, generate, edit, and apply WLAN and Virtual Private Network configurations, set up SNMP traps, and generate reports based on SNMP data.

Progent's BlackBerry engineer can support your BlackBerry technology in a variety of settings such as Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

Contact Progent for Support from a BlackBerry-Certified Professional
If you wish to get in touch with Progent about engineering support for BlackBerry wireless technology, call 1-800-993-9400 or go to Contact Progent.



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