Consulting Support Services for RIM BlackBerry Solutions
BlackBerry wireless PDAs from Research in Motion are one of today's most popular products for maintaining location-independent connectivity to messaging, scheduling, web-based applications, and other vital business information. As the sophistication of small company IT technology has increased, and as the demand for enterprise-class protection, dependability, and disaster recovery has grown to be the standard for businesses regardless of size, successful integration and maintenance of RIM BlackBerry technology has become increasingly challenging. To address issues such as data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of email servers and company databases, small businesses often turn to external consulting professionals who specialize in RIM BlackBerry installation and maintenance.
Progent can provide the expertise of BlackBerry-certified consultants who can help small businesses to design, manage, and repair BlackBerry-based environments affordably and effectively, dispensing with the need for an internal BlackBerry solutions expert and lowering the cost and hassle of supporting wireless work groups. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified network security specialists. This breadth of experience, combined with Progent's efficient remote support capabilities, provides small companies an affordable solution for integrating BlackBerry products seamlessly into their business information network.
Progent's consultants can assist you with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Exchange Server setup so that your data and messaging infrastructure work efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from previous versions of BlackBerry and Microsoft technology, set up easy-to-use management utilities to help you monitor and control BlackBerry devices throughout your business, recommend security policies that make sense for your business, customize mobile software, and make sure that your IT network infrastructure is properly configured to support your BlackBerry clients. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry information is incorporated in your scheduled backup processes so that it can be recovered rapidly and thoroughly.
BlackBerry BES Server Technical Services
The BlackBerry Enterprise Server (BES) offers businesses a single and safe source for integrating BlackBerry wireless devices into their email, collaboration, and software application environment. BlackBerry BES Server allows wireless BlackBerry users to connect to Microsoft Exchange Server, Lotus Domino, or Groupwise email and to synchronize BlackBerry smartphones with PC desktops to achieve consistent information for collaborative programs such a calendars, contact lists, to-do lists, IM, and custom business software. Due to BlackBerry Enterprise Server (BES) integration with Exchange Server, users carrying BlackBerry handsets can have push-based connectivity with Exchange messages as well as instant messaging-capable applications through Microsoft Office Live Communications Server and Microsoft Lync Server 2010 support.
Progent's BlackBerry-certified engineers can help you design, implement, and troubleshoot BlackBerry Enterprise Server so that you optimize the productivity of BlackBerry clients, simplify the administration of a BlackBerry environment, and reduce the cost of supporting a mobile workforce.
How Progent's BlackBerry certified Engineers Can Help Maintain and Support Your BlackBerry Solution
Progent can deliver a seasoned BlackBerry support who has been awarded certifications from RIM in all major facets of BlackBerry technology. Progent's BlackBerry support services span areas from troubleshooting synchronization problems to architecting mobile productivity solutions built around BlackBerry Enterprise Server. These RIM BlackBerry credentials and their associated skill sets include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to configure and troubleshoot the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry expert can help you to use resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to run critical tasks such as resolving enterprise activation problems, adding and deleting BlackBerry smartphone clients, setting activation passwords, configuring over-the-air program loading and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and recovery mechanisms.
Progent's BlackBerry consultants can also show you how to use administration software such as the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow problems, and utilizing wireless LANs for enterprise activation. Also, Progent can explain the role of IT policies in the BlackBerry BES environment and help you to define and implement sensible security configurations.
Progent's certified Microsoft Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your existing Microsoft Exchange infrastructure for working smoothly with BlackBerry BES Server or move your BlackBerry solution to the latest version of Microsoft Exchange.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist your business to design, install, test, repair, and document a mobile wireless solution built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's high-level engineering support services for BlackBerry include business and network needs assessment, solution design, deployment strategy and implementation, performance optimization, design of a fault-tolerant environment, data backup and disaster recovery consulting, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your technical goals and to design a wireless system that meets your information technology budget and supports your business plans. Progent can explain the implications of your organizational policies on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's ability to accommodate a BlackBerry Enterprise Server, help your organization to decide which management approach and equipment meet your needs, and evaluate your email and messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on one another so you can arrive at smart decisions concerning alternatives for software editions, server hardware and storage, network architecture, and application configuration.
To maximize network protection, Progent's BlackBerry expert can help you to choose and configure sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and GIAC-certified security engineers to perform company-wide security assessment and compliance validation and suggest enhancements to support your BlackBerry solution.
Contact Progent to Get Support from a RIM BlackBerry-Certified Expert
To ask Progent about engineering support for BlackBerry wireless technology, phone 1-800-993-9400 or go to Contact Progent.