Consulting and Technical Support for RIM BlackBerry Solutions
BlackBerry mobile smartphones from Research in Motion are among today’s most popular products for achieving location-independent connectivity to messaging, calendars, web applications, and other critical business information. As the sophistication of small company IT technology has expanded, and as the need for enterprise-class security, dependability, and recoverability has grown to be the standard for organizations regardless of size, successful integration and maintenance of RIM BlackBerry technology has become increasingly difficult. To handle areas such as data protection, disaster recovery, and synchronization of BlackBerry PDAs with a variety of messaging servers and shared databases, small organizations frequently turn to external support firms who specialize in RIM BlackBerry integration and troubleshooting.
Progent offers the expertise of BlackBerry-certified engineers who can assist small organizations to design, manage, and troubleshoot BlackBerry-based environments economically and efficiently, dispensing with the need for an in-house BlackBerry technology specialist and lowering the cost and hassle of supporting wireless work groups. Progent's BlackBerry engineers have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified network security professionals. This range of experience, coupled with Progent's proven remote service delivery model, gives small companies a budget-friendly alternative for integrating RIM BlackBerry products seamlessly into their information system.
Progent's experts can help you with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Exchange Server 2016 setup so that your database and messaging infrastructure work optimally with BlackBerry BES Server. Progent can also assist you to upgrade from previous versions of BlackBerry and Microsoft technology, set up easy-to-use management utilities to help you track and administer BlackBerry devices throughout your company, define security policies that make sense for your business, customize wireless applications, and make sure that your IT network architecture is appropriately configured to accommodate your BlackBerry clients. Also, Progent's business continuity consultants can help make sure that your BlackBerry information is included in your scheduled backup procedures so that it can be restored quickly and thoroughly.
BlackBerry Enterprise Server (BES) Integration Help
The BlackBerry Enterprise Server offers companies a single and secure mechanism for incorporating BlackBerry smartphones into their email, collaboration, and software application infrastructure. BlackBerry Enterprise Server (BES) enables mobile BlackBerry clients to connect to Microsoft Exchange Server, Lotus Domino, or Groupwise email and to synchronize BlackBerry smartphones with workstations to achieve data consistency for applications like schedules, contact lists, to-do lists, IM, and specialized business programs. Due to BlackBerry BES Server integration with Exchange, users carrying BlackBerry handsets have push-based access to Exchange messages as well as IM-enabled applications via Microsoft Live Communications Server and Microsoft Lync Server integration.
Progent's BlackBerry-premier engineers can assist you to design, deploy, and troubleshoot BlackBerry BES Server so that you improve the efficiency of BlackBerry users, simplify the management of a BlackBerry solution, and reduce the expense of supporting mobile workers.
How Progent's BlackBerry premier Experts Can Help Maintain and Support Your BlackBerry Solution
Progent can deliver a seasoned engineer who has earned accreditations from Research in Motion in all major aspects of BlackBerry integration. Progent's BlackBerry consulting skills range from troubleshooting synchronization problems to architecting mobile workforce solutions built around BlackBerry Enterprise Server (BES). These BlackBerry credentials and their respective skill sets include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills required to install and troubleshoot the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry specialist can show you how to utilize resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to run critical procedures including troubleshooting enterprise activation problems, adding and removing BlackBerry device users, setting activation passwords, implementing wireless program loading and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and recovery mechanisms.
Progent's BlackBerry consultants can also show you how to operate administration tools such as the BlackBerry Administration Service for role-based administration, resolving attachment and data flow problems, and utilizing wireless LANs for activation. In addition, Progent can help you understand the role of operational policies in the BlackBerry BES system and help your company to select and install appropriate security options.
Progent's Microsoft-certified Microsoft Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your current Exchange infrastructure for operating in conjunction with BlackBerry BES Server or move your BlackBerry solution to the latest edition of Exchange.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, validate, repair, and document a mobile wireless environment based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's advanced engineering services for BlackBerry technology include business and technology needs analysis, solution architecture, roll-out planning and implementation, performance tuning, design of a high-availability architecture, data backup and disaster recovery planning, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your functional objectives and to design a wireless solution that meets your information technology budget and supports your business strategy. Progent can clarify the impact of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's ability to accommodate a BlackBerry Enterprise Server, help your organization to decide which management model and physical components meet your needs, and evaluate your messaging environment configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on one another so you can make informed decisions concerning alternatives for software editions, server hardware and mass storage, network design, and application configuration.
To optimize network security, Progent's BlackBerry-certified expert can help you to choose and enable appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-premier security specialists to run company-wide security vulnerability and compliance testing and recommend enhancements to account for your BlackBerry solution.
Contact Progent to Get Support from a RIM BlackBerry-Certified Expert
In order to get in touch with Progent about engineering support for BlackBerry mobile wireless solutions, call 1-800-993-9400 or see Contact Progent.