Consulting and Technical Support for RIM BlackBerry Solutions
RIM BlackBerry Support ServicesBlackBerry mobile PDAs from Research in Motion are among today's most popular solutions for maintaining location-independent access to messaging, scheduling, web applications, and other vital business data. As the complexity of small business networks has increased, and as the need for enterprise-class protection, dependability, and recoverability has become the standard for businesses of all sizes, successful integration and support of RIM BlackBerry technology has become more challenging. To handle issues such as data protection, disaster recovery, and synchronization of BlackBerry PDAs with a variety of messaging servers and shared databases, small businesses often turn to outside support professionals who specialize in BlackBerry installation and troubleshooting.

Progent offers the expertise of BlackBerry-premier consultants who can assist small organizations to plan, manage, and troubleshoot BlackBerry-based solutions economically and efficiently, dispensing with the necessity for an internal BlackBerry solutions specialist and reducing the expense and hassle of maintaining mobile work groups. Progent's BlackBerry technology specialists have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified network security professionals. This breadth of experience, combined with Progent's proven remote support model, gives small companies an economical solution for incorporating RIM BlackBerry technology seamlessly into their IT network.

Progent's engineers can help your business with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange Server setup so that your database and messaging infrastructure function optimally with BlackBerry BES Server. Progent can also assist you to migrate from previous versions of BlackBerry and Microsoft technology, configure easy-to-use management tools to enable you to monitor and control BlackBerry smartphones throughout your company, recommend security policies that are right for your company, customize wireless applications, and ensure that your IT network architecture is properly configured to support your BlackBerry users. In addition, Progent's business continuity consultants can help make sure that your BlackBerry information is incorporated in your regular backup procedures so that it can be restored quickly and thoroughly.

BlackBerry Enterprise Server Integration Support
The BlackBerry BES Server gives companies a single and secure mechanism for integrating BlackBerry smartphones into their messaging, collaboration, and software application infrastructure. BlackBerry Enterprise Server (BES) enables mobile BlackBerry users to access Exchange Server, IBM Lotus Domino, or Groupwise email and to synchronize BlackBerry handsets with PC desktops to ensure data consistency for applications like calendars, contact lists, to-do lists, notes, and specialized business programs. Due to BlackBerry Enterprise Server (BES) integration with Microsoft Exchange, users with BlackBerry smartphones have push-based connectivity with Exchange email plus IM-enabled applications via Microsoft Live Communications Server and Microsoft Lync Server 2010 integration.

BlackBerry BES Server Consulting Services

Progent's BlackBerry-premier engineers can assist you to design, implement, and support BlackBerry BES Server so that you maximize the efficiency of BlackBerry users, streamline the management of a BlackBerry environment, and lower the expense of maintaining a mobile workforce.

How Progent's BlackBerry certified Experts Can Assist You to Manage and Support Your BlackBerry Solution
Progent can deliver a seasoned engineer who has earned certifications from Research in Motion in all major facets of BlackBerry technology. Progent's BlackBerry consulting services range from troubleshooting synchronization problems to architecting wireless workforce solutions based on BlackBerry BES Server. These BlackBerry credentials and their respective practice areas include:

BlackBerry Certified Server Support Specialist
Blackberry ConsultingProgent's BlackBerry Certified Server Support Specialist has the skills required to configure and support the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry specialist can assist you to use resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to perform critical tasks such as resolving enterprise activation issues, adding and deleting BlackBerry device clients, activating passwords, configuring over-the-air program installation and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and recovery mechanisms.

Progent's BlackBerry-certified engineers can also assist you to use administration software such as the BlackBerry Administration Service for role-based management, resolving attachment and data flow problems, and using wireless LANs for enterprise activation. In addition, Progent can help you understand the function of operational policies in the BlackBerry BES environment and assist you to select and implement sensible security options.

Progent's Microsoft-certified Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your existing Microsoft Exchange Server infrastructure for operating smoothly with BlackBerry Enterprise Server or migrate your BlackBerry solution to the latest edition of Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, administering, tracking, and troubleshooting one or multiple BlackBerry BES Servers in a messaging system powered by Exchange. Progent's BlackBerry-certified engineer offers support skills in important areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can assist you to install and remove BlackBerry device clients on Microsoft Exchange and Windows Active Directory, set up, track, and manage BlackBerry BES Server, administer BlackBerry smartphones and client accounts, back up and manage storage groups, apply permissions, install the Mobile Data System (MDS) and Instant Messaging, implement push and pull access control lists, control Exchange data flow, create, update, and apply wireless LAN and Virtual Private Network configurations, set up SNMP traps for alerts, and produce reports based on SNMP data.

Progent's BlackBerry-certified engineer can support your BlackBerry technology in a variety of environments such as Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

Contact Progent to Get Support from a BlackBerry-Qualified Expert
If you wish to get in touch with Progent about engineering assistance for BlackBerry wireless solutions, call 1-800-993-9400 or go to Contact Progent.

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