Consulting Support for RIM BlackBerry Technology
BlackBerry mobile smartphones from Research in Motion are among today’s most successful products for achieving location-independent connectivity to email, scheduling, web programs, and other vital business data. As the complexity of small business networks has expanded, and as the demand for world-class security, reliability, and disaster recovery has become the norm for companies regardless of size, successful deployment and maintenance of RIM BlackBerry solutions has become more difficult. To deal with issues such as security, business continuity, and synchronization of BlackBerry handhelds with a variety of email systems and corporate databases, small organizations often turn to outside consulting professionals who offer expertise in RIM BlackBerry installation and troubleshooting.
Progent offers the services of BlackBerry-certified consultants who can assist small businesses to design, manage, and repair BlackBerry-based solutions economically and effectively, dispensing with the requirement for an internal BlackBerry technology expert and reducing the cost and hassle of maintaining mobile workers. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security professionals. This breadth of experience, coupled with Progent's efficient remote support capabilities, provides small businesses an affordable solution for incorporating BlackBerry products seamlessly into their IT system.
Progent's consultants can help you with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Exchange setup so that your database and email infrastructure work efficiently with BlackBerry Enterprise Server. Progent can also help you to upgrade from previous versions of BlackBerry and Microsoft software, set up easy-to-use administration tools to enable you to track and control BlackBerry smartphones throughout your business, recommend security policies that make sense for your company, develop custom wireless applications, and ensure that your IT network architecture is appropriately configured to accommodate your BlackBerry clients. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry information is included in your regular backup processes in order that it can be recovered rapidly and safely.
BlackBerry BES Server Consulting Services
The BlackBerry Enterprise Server (BES) gives companies a centralized and secure source for incorporating BlackBerry wireless devices into their email, collaboration, and application environment. BlackBerry Enterprise Server (BES) allows wireless BlackBerry users to connect to Microsoft Exchange, Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry devices with PC desktops to ensure up-to-date information for collaborative programs like calendars, address books, to-do lists, instant messaging, and custom business programs. Thanks to BlackBerry Enterprise Server support for Microsoft Exchange, mobile workers carrying BlackBerry handsets can have push-based connectivity with Exchange messages as well as instant messaging-enabled applications through Microsoft Live Communications Server and Microsoft Lync Server support.
Progent's BlackBerry-certified engineers can assist you to plan, deploy, and troubleshoot BlackBerry Enterprise Server (BES) so you can improve the efficiency of BlackBerry clients, simplify the administration of a BlackBerry solution, and reduce the expense of supporting mobile workers.
How Progent's BlackBerry certified Experts Can Help Maintain and Troubleshoot Your BlackBerry Environment
Progent can provide an experienced BlackBerry support who has earned certifications from Research in Motion in all major aspects of BlackBerry technology. Progent's BlackBerry consulting skills span areas from troubleshooting synchronization problems to designing mobile productivity solutions based on BlackBerry BES Server. These BlackBerry credentials and their associated practice areas include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to install and troubleshoot the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry-certified specialist can help you to use resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to run important tasks including resolving enterprise activation problems, adding and deleting BlackBerry device clients, setting activation passwords, configuring wireless software installation and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and restore processes.
Progent's BlackBerry-certified engineers can also show you how to operate administration software such as the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow issues, and using wireless LANs for activation. In addition, Progent can help you understand the function of operational policies in the BlackBerry Enterprise system and assist your company to define and implement appropriate security configurations.
Progent's certified Microsoft Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your existing Exchange Server infrastructure for operating in conjunction with BlackBerry BES Server or migrate your BlackBerry system to the latest edition of Microsoft Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced knowledge for installing, administering, monitoring, and maintaining one or multiple BlackBerry BES Servers in an email system based on Microsoft Exchange Server. Progent's BlackBerry-certified consultant offers support skills in key technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can show you how to install and delete BlackBerry device clients on Microsoft Exchange Server and Active Directory, set up, track, and administer BlackBerry Enterprise Server, administer BlackBerry devices and client accounts, archive and manage storage groups, configure permissions, install the Mobile Data System and Instant Messaging, deploy push and pull access control lists, manage Microsoft Exchange Server data flow, generate, edit, and apply WLAN and VPN configuration sets, implement SNMP traps for alerts, and generate management reports based on SNMP data.
Progent's BlackBerry consultant can support your BlackBerry technology in a variety of environments that can include Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.
Call or Email Progent for Assistance from a RIM BlackBerry-Certified Consultant
To contact Progent about technical support for BlackBerry mobile wireless technology, phone 1-800-993-9400 or refer to Contact Progent.