Wireless Consulting Support

Consulting and Technical Support Services for RIM BlackBerry Technology
BlackBerry mobile PDAs from Research in Motion are one of the most successful solutions for maintaining location-independent connectivity to messaging, scheduling, web applications, and other critical business data. As the sophistication of small company networks has expanded, and as the demand for world-class security, reliability, and recoverability has become the norm for businesses regardless of size, effective deployment and maintenance of RIM BlackBerry solutions has become more challenging. To address areas like data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of email servers and corporate databases, small organizations frequently turn to outside support professionals who offer expertise in BlackBerry installation and maintenance.

Progent offers the expertise of BlackBerry-certified engineers who can help small businesses to design, manage, and troubleshoot BlackBerry solutions economically and efficiently, doing away with the need for an in-house BlackBerry solutions specialist and lowering the cost and hassle of maintaining mobile work groups. Progent's BlackBerry specialists have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security specialists. This breadth of experience, combined with Progent's efficient remote service delivery model, provides small businesses an affordable alternative for incorporating RIM BlackBerry products productively into their information system.

Progent's engineers can help your company with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your database and messaging infrastructure function optimally with BlackBerry Enterprise Server. Progent can also assist you to migrate from older versions of BlackBerry and Microsoft technology, set up easy-to-use administration utilities so you can track and control BlackBerry smartphones throughout your company, define security policies that make sense for your company, develop custom mobile software, and ensure that your network architecture is appropriately designed to accommodate your BlackBerry users. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry data is included in your regular backup processes so that it can be recovered quickly and thoroughly.

BlackBerry BES Server Technical Services
The BlackBerry BES Server gives businesses a single and safe source for integrating BlackBerry smartphones into their messaging, groupware, and application environment. BlackBerry BES Server enables mobile BlackBerry clients to access Exchange, Domino, or Novell GroupWise email and to synchronize BlackBerry handsets with PC desktops to ensure data consistency for collaborative programs like schedules, contact lists, to-do lists, instant messaging, and specialized business software. Thanks to BlackBerry Enterprise Server support for Microsoft Exchange Server, users with BlackBerry handsets have effortless connectivity with Exchange messages as well as instant messaging-enabled software via Microsoft Office Live Communications Server and Lync Server 2010 integration.

Progent's BlackBerry-certified engineers can assist you to design, configure, and support BlackBerry BES Server so you can optimize the efficiency of BlackBerry users, streamline the administration of a BlackBerry environment, and reduce the cost of supporting mobile workers.

How Progent's BlackBerry certified Consultants Can Help Manage and Support Your BlackBerry Environment
Progent can provide an experienced BlackBerry support who has been awarded accreditations from Research in Motion in all major aspects of BlackBerry integration. Progent's BlackBerry support services range from resolving synchronization problems to designing mobile productivity solutions based on BlackBerry Enterprise Server. These BlackBerry credentials and their respective practice areas include:

BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills needed to configure and support the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified specialist can assist you to utilize tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform critical procedures including resolving enterprise activation issues, adding and removing BlackBerry device clients, activating passwords, configuring over-the-air program installation and configuration, implementing and debugging the BlackBerry Smart Card Reader, and configuring database backup and recovery mechanisms.

Progent's BlackBerry-certified engineers can also show you how to use administration tools such as the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow issues, and using wireless LANs for activation. In addition, Progent can explain the role of IT policies in the BlackBerry Enterprise system and assist you to select and install sensible security configurations.

Progent's Microsoft-certified Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your current Exchange Server architecture for operating in conjunction with BlackBerry Enterprise Server or move your BlackBerry system to the latest version of Exchange Server.

BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to help you to design, install, test, troubleshoot, and document a wireless environment based upon the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's world-class engineering services for BlackBerry technology include business and network requirements assessment, system design, installation planning and implementation, performance tuning, design of a fault-tolerant architecture, data backup and business recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your operational objectives and to create a mobile wireless system that meets your information technology budget and supports your business plans. Progent can explain the implications of your operational policies on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity architecture's suitability to support a BlackBerry BES Server, help you to decide which management approach and physical components match your needs, and evaluate your messaging environment configuration. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can arrive at informed choices about options for software versions, processors and storage, network topology, and application set up.

To optimize network protection, Progent's BlackBerry-certified expert can help you to select and activate sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-premier security engineers to perform network-wide security assessment and compliance testing and recommend enhancements to support your BlackBerry environment.

Call or Email Progent for Help from a RIM BlackBerry-Qualified Expert
In order to ask Progent about technical expertise for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or refer to Contact Progent.