Wireless Consulting Services
Remote and On-premises Consulting for Business Networks
BlackBerry and BlackBerry Enterprise Server Support
Consulting Support Services for Research In Motion BlackBerry Environments
BlackBerry mobile PDAs from Research in Motion are one of the most successful products for maintaining mobile access to messaging, calendars, web applications, and other critical business information. As the sophistication of small company networks has expanded, and as the demand for world-class security, dependability, and disaster recovery has grown to be the standard for companies of all sizes, successful deployment and support of BlackBerry technology has become more challenging. To handle issues like data protection, disaster recovery, and synchronization of BlackBerry PDAs with a variety of email servers and shared databases, small organizations frequently resort to external support firms who offer expertise in RIM BlackBerry installation and maintenance.
Progent can provide the services of BlackBerry-premier engineers who can assist small organizations to design, manage, and troubleshoot BlackBerry-based environments economically and efficiently, dispensing with the need for an internal BlackBerry technology expert and reducing the cost and hassle of maintaining mobile workers. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security specialists. This range of knowledge, combined with Progent's efficient online service delivery model, gives small companies an economical alternative for incorporating RIM BlackBerry technology seamlessly into their information network.
Progent's engineers can help your company with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Microsoft Exchange setup so that your data and messaging systems work efficiently with BlackBerry BES Server. Progent can also assist you to upgrade from older versions of BlackBerry and Microsoft technology, set up streamlined administration utilities to help you track and control BlackBerry smartphones across your company, define security policies that are right for your business, customize wireless applications, and ensure that your network infrastructure is appropriately designed to accommodate your BlackBerry clients. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry data is included in your scheduled backup processes in order that it can be restored rapidly and thoroughly.
BlackBerry BES Server Consulting and Technical Support
The BlackBerry BES Server gives companies a centralized and secure source for incorporating BlackBerry smartphones into their email, collaboration, and software application environment. BlackBerry BES Server enables mobile BlackBerry users to connect to Microsoft Exchange, Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry smartphones with PC desktops to ensure consistent information for applications such a calendars, address books, to-do lists, IM, and specialized business programs. Thanks to BlackBerry Enterprise Server (BES) support for Exchange Server, users carrying BlackBerry smartphones can have effortless connectivity with Exchange email plus instant messaging-enabled applications via Microsoft Communications Server and Lync Server integration.
Progent's BlackBerry-premier consultants can help you plan, deploy, and troubleshoot BlackBerry Enterprise Server (BES) so that you improve the productivity of BlackBerry users, streamline the management of a BlackBerry environment, and reduce the expense of maintaining a mobile workforce.
How Progent's BlackBerry certified Engineers Can Assist You to Maintain and Support Your BlackBerry Environment
Progent can deliver a seasoned engineer who has been awarded accreditations from RIM in all major facets of BlackBerry technology. Progent's BlackBerry support skills range from resolving synchronization problems to architecting mobile productivity solutions based on BlackBerry Enterprise Server (BES). These BlackBerry credentials and their associated skill sets include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help your company to carry out common support operations including configuring BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account configurations, launching e-mail filters, modifying user accounts, update BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to operate with your company messaging solution. Progent's seasoned experts can also assist you to troubleshoot a wide range of issues associated with synchronization, handset detection, email consistency, web access, wireless connectivity, Instant Messaging, PC software installation, and Desktop Redirector.
As a top innovator in providing nationwide remote support for small office IT networks, Progent offers quick and economical access to a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your mobile support expenses low and, by solving issues quickly, improves the productivity of your BlackBerry clients.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, managing, tracking, and maintaining one or several BlackBerry Enterprise Servers in a messaging system based on Microsoft Exchange Server. Progent's BlackBerry-certified consultant offers support skills in key areas related to BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, database architecture, Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can help you to install and delete BlackBerry device users on Microsoft Exchange and Active Directory, set up, track, and manage BlackBerry BES Server, administer BlackBerry handhelds and client accounts, back up and maintain storage groups, apply permissions, install the Mobile Data System and Instant Messaging, deploy access control lists, control Exchange Server data flow, generate, edit, and assign WLAN and VPN configurations, set up SNMP traps, and generate reports based on SNMP results.
Progent's BlackBerry engineer can help you with your BlackBerry technology in a variety of environments such as Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.
Call or Email Progent for Support from a RIM BlackBerry-Certified Professional
In order to get in touch with Progent about professional help for BlackBerry mobile wireless solutions, phone
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Emergency ProSight Remote Server Management Computer Engineer
Remote Troubleshooting Desktop Monitoring and Reporting
ProSight LAN Watch is Progent’s server and desktop monitoring managed service that uses advanced remote monitoring and management techniques to keep your network operating at peak levels by tracking the state of vital devices that drive your network environment. When ProSight LAN Watch uncovers an issue, an alert is sent automatically to your specified IT management staff and your assigned Progent consultant so any potential issues can be resolved before they have a chance to impact productivity.
CCIE Certified Online Support Meraki Dashboard
Meraki Dashboard Technical Support
Progent's Cisco-certified wireless networking consultants offer remote and onsite consulting and support services to help your organization to design, install, manage, tune, and repair wireless deployments that incorporate Cisco's Meraki APs. Progent's experts can also help your organization to design and implement hybrid networks that integrate on-premises and cloud-hosted resources and that provide easy access, enhanced security, unified management, and consistent operation for all your mobile and desktop endpoints.
CCIE Certified Aironet 802.11ac Access Point Remote Support Services
Online Help Aironet Ruggedized APs
Progent's Cisco CCIE-certified wireless infrastructure consultants can provide online or on-premises configuration and troubleshooting support to assist you to plan, implement, upgrade, optimize, administer and troubleshoot Aironet wireless AP environments of any size or topology. Progent's Cisco Wi-Fi controller experts can also assist you to combine your Wi-Fi ecosystem with your wired network and cloud-based resources to create an enterprise-wide connectivity solution that is simple to administer and scale. Progent also offers affordable wireless site surveys to assist you to determine the most efficient selection, location and setup of Aironet wireless APs to work with your specific workplace design, construction, and expected network traffic.
Computer Consulting Clustered Server
Redundant Internet Online Troubleshooting
Progent’s Disaster Recovery/Business Continuity (DR/BC) consultants offer in-depth backgrounds helping small businesses to reduce network downtime by providing affordable online consulting services for disaster recovery/business continuity (DR/BC) planning, high-availability IT architecture, backup/restore systems, and transparent maintenance. Progent’s business continuity experts can assist you to develop and test an efficient business continuity strategy that matches your business goals and IT budget. Progent’s disaster recovery specialists can assist you to design, implement, and manage resilient technologies such as non-stop Internet access, virtualization, fail-over clustering, network load balancing, continual off-site backup, and geographically dispersed data centers.
GIAC Security and Compliance Check Consultancy
Security Contractor Web Application Security
GIAC (Global Information Assurance Certification) was founded in 1999 to certify the skill of information technology security experts. GIAC accreditations are acknowledged by companies and government organizations all over the world including and the United States NSA. Progent's GIAC-certified information assurance consultants offer expertise with all of the network security services addressed under GIAC accreditation including evaluating network security mechanisms, event management and response, traffic analysis, web-based application security and security information and event management (SIEM) solutions.
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