Consulting and Technical Support for RIM BlackBerry Solutions
BlackBerry SupportBlackBerry mobile smartphones from Research in Motion are among the most successful products for achieving anytime-anywhere access to messaging, scheduling, web programs, and other critical business data. As the complexity of small business IT technology has expanded, and as the need for enterprise-class protection, dependability, and disaster recovery has grown to be the standard for organizations of all sizes, successful integration and maintenance of RIM BlackBerry solutions has become more challenging. To handle issues like data protection, business continuity, and synchronization of BlackBerry handhelds with diverse email servers and corporate databases, small businesses frequently resort to external consulting firms who offer expertise in BlackBerry installation and maintenance.

Progent offers the expertise of BlackBerry-premier engineers who can help small organizations to design, administer, and repair BlackBerry-based solutions affordably and effectively, eliminating the necessity for an internal BlackBerry solutions specialist and lowering the expense and stress of maintaining wireless workers. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified network security specialists. This range of experience, coupled with Progent's efficient remote service delivery model, gives small companies an affordable solution for incorporating BlackBerry products productively into their information network.

Progent's experts can assist your business with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Exchange setup so that your data and messaging systems operate optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older editions of BlackBerry and Microsoft technology, configure easy-to-use administration tools to help you monitor and control BlackBerry devices throughout your business, define security policies that make sense for your company, customize wireless applications, and make sure that your IT network infrastructure is properly designed to accommodate your BlackBerry users. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry data is incorporated in your regular backup procedures so that it can be restored quickly and thoroughly.

BlackBerry Enterprise Server (BES) Technical Support
The BlackBerry BES Server gives businesses a single and safe mechanism for incorporating BlackBerry smartphones into their messaging, groupware, and software application environment. BlackBerry Enterprise Server enables wireless BlackBerry users to connect to Microsoft Exchange Server, IBM Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry smartphones with PC desktops to achieve up-to-date information for collaborative programs such a calendars, contact lists, tasks, notes, and specialized business programs. Due to BlackBerry Enterprise Server integration with Microsoft Exchange, users with BlackBerry handsets can have push-based access to Exchange email plus IM-aware software through Microsoft Office Communications Server and Microsoft Lync Server 2010 support.

BlackBerry Enterprise Server Consulting Services

Progent's BlackBerry-premier consultants can show you how to design, deploy, and maintain BlackBerry BES Server so that you improve the productivity of BlackBerry clients, streamline the management of a BlackBerry solution, and reduce the expense of maintaining mobile workers.

How Progent's BlackBerry premier Consultants Can Assist You to Maintain and Troubleshoot Your BlackBerry Solution
Progent can deliver an experienced engineer who has been awarded accreditations from Research in Motion in all major facets of BlackBerry technology. Progent's BlackBerry support skills span areas from resolving synchronization issues to architecting mobile workforce solutions based on BlackBerry Enterprise Server (BES). These RIM BlackBerry credentials and their associated practice areas include:

BlackBerry Certified Support Specialist
RIM BlackBerry Support ServicesProgent's BlackBerry Certified Support Specialist can assist you to carry out basic support functions including setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, setting up messaging filters and auto-signature, editing user accounts, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to work with your corporate messaging software. Progent's seasoned experts can in addition assist your business to resolve a wide range of problems concerning synchronization, handset recognition, email reconciliation, web browsing, wireless connections, Instant Messaging, PC software installation, and BlackBerry Desktop Redirector.

As a leader in providing countrywide online support for small business IT networks, Progent can provide responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your BlackBerry support expenses low and, by dealing with issues promptly, improves the efficiency of your BlackBerry clients.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for installing, administering, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging environment powered by Exchange. Progent's BlackBerry engineer offers expertise in key areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can show you how to install and delete BlackBerry smartphone clients on Microsoft Exchange Server and Windows Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry devices and client accounts, back up and maintain storage groups, apply permissions, install the Mobile Data System and IM, install push and pull access control lists, control Microsoft Exchange data flow, create, update, and assign WLAN and VPN configuration sets, set up SNMP traps, and generate reports based on SNMP results.

Progent's BlackBerry expert can support your BlackBerry solution in a variety of settings such as Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

Call or Email Progent for Help from a RIM BlackBerry-Qualified Specialist
To get in touch with Progent about technical support for BlackBerry wireless solutions, phone 1-800-993-9400 or refer to Contact Progent.



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