Wireless Consulting Expertise
Remote and On-premises Help for Business Networks
BlackBerry Consulting
Consulting and Technical Support Services for RIM BlackBerry Solutions
BlackBerry wireless PDAs from Research in Motion are among today's most popular products for achieving location-independent access to messaging, calendars, web-based programs, and other vital business information. As the complexity of small business networks has increased, and as the need for enterprise-class security, reliability, and disaster recovery has become the standard for businesses regardless of size, effective deployment and maintenance of RIM BlackBerry solutions has grown increasingly difficult. To address issues like data protection, disaster recovery, and synchronization of BlackBerry smartphones with diverse messaging systems and shared databases, small businesses often resort to outside support professionals who specialize in RIM BlackBerry installation and maintenance.
Progent can provide the services of BlackBerry-premier consultants who can assist small organizations to plan, administer, and troubleshoot BlackBerry solutions economically and efficiently, dispensing with the necessity for an in-house BlackBerry solutions expert and reducing the cost and hassle of supporting mobile workers. Progent's BlackBerry specialists have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified network security specialists. This breadth of experience, combined with Progent's efficient remote support capabilities, provides small businesses an economical solution for integrating BlackBerry products seamlessly into their business information system.
Progent's experts can assist you with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Exchange Server 2016 setup so that your data and messaging infrastructure function efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older versions of BlackBerry and Microsoft technology, set up streamlined administration tools to enable you to monitor and administer BlackBerry smartphones throughout your business, define security policies that are right for your company, customize mobile software, and ensure that your IT network architecture is properly configured to support your BlackBerry users. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry data is incorporated in your regular backup procedures in order that it can be restored quickly and thoroughly.
BlackBerry Enterprise Server Integration Support
The BlackBerry Enterprise Server (BES) gives companies a centralized and secure mechanism for incorporating BlackBerry smartphones into their email, groupware, and software application environment. BlackBerry Enterprise Server (BES) allows wireless BlackBerry users to access Exchange, Lotus, or Groupwise messaging and to synchronize BlackBerry devices with workstations to ensure data consistency for applications such a schedules, contact lists, tasks, notes, and custom business software. Due to BlackBerry Enterprise Server support for Microsoft Exchange Server, users carrying BlackBerry smartphones can have effortless access to Exchange messages as well as IM-capable applications through Microsoft Office Live Communications Server and Microsoft Lync Server 2010 integration.
Progent's BlackBerry-premier consultants can help you plan, implement, and maintain BlackBerry Enterprise Server so you can maximize the productivity of BlackBerry clients, streamline the management of a BlackBerry environment, and lower the cost of maintaining mobile workers.
How Progent's BlackBerry certified Engineers Can Help Maintain and Troubleshoot Your BlackBerry Environment
Progent can deliver a seasoned BlackBerry support who has been awarded certifications from RIM in all major aspects of BlackBerry integration. Progent's BlackBerry consulting skills span areas from troubleshooting synchronization issues to designing mobile productivity solutions built around BlackBerry Enterprise Server. These RIM BlackBerry credentials and their respective skill sets include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help you to carry out basic technical operations including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account settings, launching e-mail filters, modifying user accounts, update BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to run with your company messaging solution. Progent's seasoned service professionals can in addition help you to resolve a wide array of issues associated with synchronization, handset recognition, messaging consistency, web browsing, wireless connectivity, Instant Messaging, desktop software configuration, and Desktop Redirector.
As a top innovator in providing countrywide remote support for small business networks, Progent can provide fast and economical contact with a BlackBerry Certified Support Specialist. Progent's online technical support expertise keeps your BlackBerry technical support expenses at a minimum and, by solving issues quickly, optimizes the efficiency of your BlackBerry users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, administering, tracking, and troubleshooting one or multiple BlackBerry BES Servers in a messaging environment based on Microsoft Exchange. Progent's BlackBerry consultant has support skills in key areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can help you to install and remove BlackBerry device users on Exchange and Microsoft Active Directory, set up, track, and manage BlackBerry BES Server, administer BlackBerry handhelds and client accounts, back up and support storage groups, configure permissions, set up the Mobile Data System and Instant Messaging, deploy access control lists, manage Microsoft Exchange Server data flow, generate, edit, and apply WLAN and Virtual Private Network configurations, set up SNMP traps, and generate reports based on SNMP data.
Progent's BlackBerry engineer can support your BlackBerry technology in a variety of settings such as Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.
Contact Progent for Support from a BlackBerry-Certified Professional
If you wish to get in touch with Progent about engineering support for BlackBerry wireless technology, call
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MSP360 B2 Backup Storage Consulting Services
MSP360 B2 Backup Storage Integration Services
Progent's data protection experts can assist your company to design, implement and troubleshoot a backup plan built around MSP360 technology. MSP360 enables file or image-based backup/restore for VMs and physical machines, works with all popular public clouds, and permits businesses to build a backup ecosystem with a low Recovery Time Objective and a granular RPO. With ProSight Data Protection Services 360 Backup, Progent offers comprehensive monitoring and management of your backup environment to protect against data loss resulting from user mistakes, computer glitches, malicious insiders, and external assaults like ransomware. For details, go to ProSight Data Protection Services 360 Backup solutions.
Penetration Testing Computer Security
Security Penetration Testing Information systems Security Outsourcing
Stealth penetration testing is a key component of any overall IT system security strategy. Progent's security professionals can run extensive intrusion checks without the awareness of your company's internal IT resources. Unannounced penetration testing uncovers whether current security defense systems such as intrusion detection alerts and event log analysis are properly configured and consistently monitored.
24 Hour Progent Management Support Organizations
Computer Expert Progent's Management Team
Progent's management team consists of seasoned professionals with decades of experience providing computer consulting, technical support, and long-term information system planning to organizations ranging in size from small offices to global enterprises. Great service calls for great personnel, and Progent stands out by having assembled a management staff able to provide customers with the top service value available anywhere.
Live Online Windows 8.1 Class
24x7x365 Live Online Office Word Classes
Progent provides customized remote training for popular desktop applications and environments including Office and Microsoft 365 Excel, Word, PowerPoint and Visio plus Acrobat, Photoshop, Crystal Reports, and Windows 10. Online training offers the advantages of traditional in-person seminars, including immediate communication between students and teachers, but eliminates the costs of transportation and the hassle of attempting to synchronize the schedules of many trainees. Offered to individuals or classes of all sizes, Progent's virtual training allows the teacher to conduct the seminar from an online office and the clients can be dispersed throughout a campus or across the country. Live online learning deploys proven learning mechanisms such as broadcast white boards, real-time questions, and shared applications. Classes can be brief and targeted to specialized subjects or longer in time and wider in scope.
SQL Server Capacity Planning Development Group
Developer Firms SQL 2008 Reporting Services
SQL Server 2005 delivers powerful, standardized tools to IT professionals as well as to network users, lessening the complexity of designing, integrating, managing, and using enterprise data and analytical programs in environments ranging from handheld devices to enterprise information systems. The sophistication and integration demands of Microsoft SQL Server 2005 require an IT consulting firm with hands-on expertise and wide knowledge in planning and deploying information-based, comprehensive business IT applications. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background supporting Microsoft integration, assures you success in designing, deploying and managing Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.
Support and Help Cisco CUBE and SIP Trunks
Remote Support Services Cisco CUBE and ASR Routers
Progent's Cisco-certified SIP integration experts can assist organizations of any size to plan, deploy, maintain, debug and enhance Cisco's SIP (Session Initiation Protocol) connectivity solutions and Cisco's CUBE-based IP PSTN trunks and can provide affordable remote or onsite support to assist you to move smoothly to an advanced unified communications environment that delivers fast return on investment. Progent's certified Microsoft unified communications consultants can help you to configure connections between Cisco's CUBE Session Border Controller and Microsoft's rich media applications like Skype for Business or Lync for connectivity to a SIP-based IP PSTN trunk.
SharePoint Server 2003 Remote Support
Microsoft Office SharePoint Server 2003 Computer Consulting
Progent's Microsoft-authorized experts can show you how to evaluate the economic case for implementing SharePoint Portal Server 2007, consult with you on the appropriate edition of Microsoft SharePoint Server for your application, offer setup and integration expertise, assist you to install Microsoft SQL Server as a back-end database, optimize your network integrity, integrate your off-the-shelf and customized application programs to work with SharePoint Server 2007, design a company-wide security plan that encompasses portal solutions, and provide maintenance and Help Desk services.
Outlook Mac Consultant
Exchange and Apple Mac Support and Setup
Microsoft Exchange and Apple Mac computers can co-exist efficiently. Progent's Apple and Microsoft certified consultants can help you install Microsoft Entourage and Microsoft Exchange Server so your Mac users are able to collaborate with colleagues who run Microsoft Outlook. With Exchange and Entourage 2008 or 2004 for Mac, Exchange and Mac systems can coexist, allowing Mac users to receive and send messages, search the Exchange global address list, import addresses, sync up calendars, and invite fellow workers to meetings via your Microsoft Exchange account. Progent will verify that your Exchange Server is properly set up and that WebDAV and Outlook Web Access are working. Progent also offers customized one-on-one Entourage training.
Technical Support Microsoft Exchange 2019
Exchange Server 2010 Onsite Technical Support
Progent's Microsoft-certified consultants have 20 years of background planning, installing, and maintaining email systems for clients in the and throughout the U.S. Progent provides economical Microsoft Exchange Servers consulting support to ensure that your email system features security, high availability, easy connectivity for remote and mobile users, time-saving management tools, and seamless integration with telecommunications. Progent offers consulting and support services for Exchange 2016, Exchange 2013, Exchange 2010 Server, Exchange 2007 Server, Microsoft Exchange 2003, and MS Exchange 20000 Server. Progent can also assist small or medium companies to migrate to MS Exchange 2016 or Microsoft Exchange 2013 Server.
Redundant Network Technology Consulting
High Availability Internet Connections Setup and Support
Progent's Cisco-certified IT consultants can help you build an affordable, high availability Internet connection architecture that can deliver 24x7 Internet access via a wide range of fault tolerant Internet network technologies including high availability BGP, automatic fail-over, and multiple Internet Service Providers. Progent offers Cisco Certified Internetwork Expert consultants to help you apply the latest technology for 24x7 Internet connections to build an affordable, completely redundant Internet network with automatic failover and other capabilities to deliver fault tolerant Internet access.
Engineer Microsoft Windows 10 ADK
Windows 10 Edge Consulting Services
Progent's Windows consulting experts can help organizations of all sizes to assess Windows 10 or to migrate to Windows 10 from an older release of Windows. Remote and onsite evaluation and upgrade services for Windows 10 provided by Progent's consultants include ROI analysis, project management, application compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud integration, mobile device management and synchronization, teleworker access, data and identity security, streamlined provisioning and administration, network optimization, wired/wireless convergence, business continuity planning, custom training for network management personnel and end users, and post-migration Call Center support services.
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