Consulting and Technical Support for RIM BlackBerry Solutions
BlackBerry mobile PDAs from Research in Motion are one of the most successful solutions for achieving anytime-anywhere access to email, calendars, web-based applications, and other vital business information. As the complexity of small business networks has increased, and as the need for enterprise-class protection, dependability, and recoverability has grown to be the norm for organizations of any size, successful deployment and support of RIM BlackBerry solutions has become increasingly challenging. To deal with issues such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email servers and corporate databases, small businesses frequently resort to outside consulting firms who offer expertise in RIM BlackBerry integration and troubleshooting.
Progent can provide the expertise of BlackBerry-premier engineers who can help small businesses to design, manage, and troubleshoot BlackBerry solutions economically and efficiently, eliminating the need for an internal BlackBerry technology expert and reducing the cost and hassle of supporting mobile workers. Progent's BlackBerry engineers have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security professionals. This range of knowledge, combined with Progent's efficient remote service delivery capabilities, provides small companies an economical alternative for incorporating BlackBerry products seamlessly into their information network.
Progent's experts can help you with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 deployment and Exchange setup so that your data and messaging infrastructure operate efficiently with BlackBerry BES Server. Progent can also help you to migrate from previous versions of BlackBerry and Microsoft technology, set up streamlined administration utilities to help you track and administer BlackBerry devices across your business, define security policies that make sense for your business, develop custom wireless applications, and make sure that your network infrastructure is properly designed to accommodate your BlackBerry clients. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry data is included in your scheduled backup procedures so that it can be recovered quickly and safely.
BlackBerry Enterprise Server (BES) Consulting and Technical Help
The BlackBerry Enterprise Server (BES) gives companies a centralized and safe source for incorporating BlackBerry smartphones into their email, collaboration, and application environment. BlackBerry Enterprise Server (BES) enables mobile BlackBerry clients to access Microsoft Exchange Server, Domino, or Novell GroupWise messaging and to synchronize BlackBerry smartphones with workstations to achieve data consistency for collaborative programs like schedules, contact lists, to-do lists, IM, and custom business programs. Thanks to BlackBerry BES Server support for Exchange, users with BlackBerry handsets can have effortless connectivity with Exchange email plus instant messaging-enabled software via Microsoft Office Communications Server and Lync Server support.
Progent's BlackBerry-premier engineers can show you how to design, implement, and troubleshoot BlackBerry BES Server so that you optimize the productivity of BlackBerry clients, simplify the management of a BlackBerry solution, and lower the expense of maintaining a mobile workforce.
How Progent's BlackBerry certified Consultants Can Assist You to Manage and Support Your BlackBerry Environment
Progent can provide a seasoned engineer who has been awarded certifications from RIM in all major aspects of BlackBerry integration. Progent's BlackBerry support services range from resolving synchronization issues to architecting mobile workforce solutions built around BlackBerry Enterprise Server. These BlackBerry certifications and their respective practice areas include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist your business to carry out common support functions such as configuring BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, launching e-mail filters, changing user accounts, upgrading BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to run with your corporate messaging solution. Progent's seasoned experts can in addition help you to resolve a wide array of problems associated with synchronization, device recognition, email reconciliation, web browsing, mobile connections, IM, PC application installation, and Desktop Redirector.
As a top innovator in delivering countrywide online support for small office IT networks, Progent offers quick and economical contact with a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your mobile support expenses at a minimum and, by resolving issues promptly, optimizes the productivity of your BlackBerry users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, administering, tracking, and maintaining one or several BlackBerry Enterprise Servers in a messaging system based on Exchange. Progent's BlackBerry consultant has expertise in key areas related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, database structure, Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can show you how to install and delete BlackBerry device clients on Exchange Server and Microsoft Active Directory, set up, track, and administer BlackBerry Enterprise Server, manage BlackBerry handhelds and client accounts, archive and support storage groups, configure permissions, install the Mobile Data System and Instant Messaging, implement access control lists, manage Exchange Server data flow, create, update, and assign wireless LAN and VPN configurations, set up SNMP traps, and generate management reports based on SNMP results.
Progent's BlackBerry-certified engineer can help you with your BlackBerry solution in a number of settings that can include Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.
Call or Email Progent for Support from a BlackBerry-Certified Specialist
If you wish to ask Progent about professional assistance for BlackBerry mobile wireless technology, phone 1-800-993-9400 or visit Contact Progent.