Consulting Support for Research In Motion BlackBerry Technology
BlackBerry mobile smartphones from Research in Motion are among todayís most popular solutions for maintaining location-independent connectivity to messaging, calendars, web applications, and other vital business information. As the sophistication of small business networks has expanded, and as the demand for enterprise-class security, reliability, and disaster recovery has grown to be the standard for organizations of any size, effective integration and maintenance of BlackBerry technology has become increasingly difficult. To handle issues such as security, business continuity, and synchronization of BlackBerry PDAs with a variety of messaging systems and shared databases, small organizations often resort to external support professionals who specialize in RIM BlackBerry integration and maintenance.
Progent can provide the expertise of BlackBerry-certified consultants who can help small organizations to plan, administer, and troubleshoot BlackBerry solutions economically and effectively, dispensing with the need for an in-house BlackBerry solutions expert and lowering the expense and hassle of supporting mobile work groups. Progent's BlackBerry specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified network security specialists. This breadth of knowledge, coupled with Progent's proven remote service delivery model, provides small businesses a budget-friendly alternative for incorporating RIM BlackBerry technology productively into their business information network.
Progent's consultants can assist your company with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange setup so that your database and messaging infrastructure work efficiently with BlackBerry Enterprise Server. Progent can also assist you to upgrade from previous releases of BlackBerry and Microsoft software, set up streamlined management tools to enable you to track and administer BlackBerry devices across your company, define security policies that make sense for your company, customize wireless applications, and ensure that your IT network infrastructure is appropriately configured to accommodate your BlackBerry users. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry data is incorporated in your regular backup processes in order that it can be recovered quickly and thoroughly.
BlackBerry BES Server Integration Support
The BlackBerry BES Server offers companies a centralized and safe source for incorporating BlackBerry smartphones into their messaging, collaboration, and application environment. BlackBerry BES Server allows wireless BlackBerry clients to access Microsoft Exchange, Lotus, or Novell GroupWise messaging and to synchronize BlackBerry handsets with PC desktops to ensure consistent information for applications like calendars, contact lists, tasks, IM, and specialized business software. Due to BlackBerry BES Server integration with Microsoft Exchange, users carrying BlackBerry handsets have effortless access to Exchange email as well as IM-enabled software via Microsoft Communications Server and Microsoft Lync Server 2010 support.
Progent's BlackBerry-premier consultants can help you plan, configure, and support BlackBerry BES Server so you can improve the efficiency of BlackBerry users, simplify the management of a BlackBerry environment, and lower the expense of maintaining a mobile workforce.
How Progent's BlackBerry premier Consultants Can Assist You to Manage and Support Your BlackBerry Environment
Progent can deliver a seasoned BlackBerry support who has been awarded accreditations from RIM in all major aspects of BlackBerry integration. Progent's BlackBerry consulting skills span areas from resolving synchronization problems to architecting mobile productivity solutions built around BlackBerry BES Server. These BlackBerry certifications and their respective skill sets include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills required to install and troubleshoot the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry-certified specialist can show you how to use resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to run important tasks including resolving enterprise activation problems, registering and deleting BlackBerry device users, activating passwords, configuring wireless program loading and setup, implementing and debugging the BlackBerry Smart Card Reader, and configuring backup and restore processes.
Progent's BlackBerry consultants can also show you how to operate management tools like the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow issues, and utilizing WiFi for enterprise activation. In addition, Progent can help you understand the function of operational policies in the BlackBerry Enterprise system and assist your company to select and install appropriate security options.
Progent's Microsoft-certified Microsoft Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your current Exchange Server architecture for working in conjunction with BlackBerry BES Server or move your BlackBerry solution to the most recent edition of Microsoft Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for installing, administering, tracking, and troubleshooting one or multiple BlackBerry BES Servers in a messaging system powered by Microsoft Exchange Server. Progent's BlackBerry-certified consultant offers support skills in important areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can show you how to add and delete BlackBerry device users on Microsoft Exchange and Microsoft Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry handhelds and user accounts, back up and support storage groups, configure permissions, install the Mobile Data System (MDS) and Instant Messaging, install access control lists, control Exchange Server data flow, generate, update, and apply wireless LAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and produce reports based on SNMP results.
Progent's BlackBerry-certified engineer can support your BlackBerry technology in a variety of environments such as Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
Contact Progent for Help from a RIM BlackBerry-Qualified Specialist
If you wish to contact Progent about engineering expertise for BlackBerry mobile wireless integration, call 1-800-993-9400 or go to Contact Progent.