Wireless Consulting Services

Consulting Support Services for RIM BlackBerry Solutions
BlackBerry mobile PDAs from Research in Motion are one of the most successful products for achieving anytime-anywhere access to messaging, calendars, web programs, and other critical business data. As the complexity of small company networks has expanded, and as the demand for world-class protection, reliability, and recoverability has grown to be the norm for organizations regardless of size, successful integration and support of BlackBerry solutions has become more challenging. To deal with issues like security, business continuity, and synchronization of BlackBerry smartphones with a variety of email systems and shared databases, small organizations frequently turn to outside consulting professionals who specialize in BlackBerry installation and maintenance.

Progent offers the services of BlackBerry-certified engineers who can assist small organizations to design, administer, and repair BlackBerry solutions affordably and efficiently, eliminating the requirement for an in-house BlackBerry technology expert and reducing the expense and hassle of maintaining wireless work groups. Progent's BlackBerry technology engineers have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified network security specialists. This range of experience, coupled with Progent's efficient online service delivery capabilities, provides small businesses a budget-friendly alternative for integrating RIM BlackBerry products productively into their information system.

Progent's experts can help you with SQL Server 2016 integration and development support, Microsoft SQL 2014 configuration and Exchange Server setup so that your database and messaging infrastructure function efficiently with BlackBerry BES Server. Progent can also show you how to migrate from previous releases of BlackBerry and Microsoft technology, set up streamlined management tools to help you track and control BlackBerry devices across your business, define security policies that are right for your company, develop custom mobile applications, and ensure that your IT network infrastructure is properly designed to support your BlackBerry clients. Also, Progent's business continuity specialists can help ensure that your BlackBerry information is included in your scheduled backup processes in order that it can be recovered rapidly and thoroughly.

BlackBerry Enterprise Server (BES) Consulting and Technical Help
The BlackBerry Enterprise Server gives companies a single and secure mechanism for incorporating BlackBerry smartphones into their email, groupware, and software application environment. BlackBerry Enterprise Server allows wireless BlackBerry users to connect to Exchange Server, Domino, or Groupwise email and to synchronize BlackBerry devices with workstations to achieve up-to-date information for applications such a calendars, address books, to-do lists, instant messaging, and specialized business software. Thanks to BlackBerry Enterprise Server (BES) support for Microsoft Exchange, users carrying BlackBerry handsets can have push-based access to Exchange messages as well as IM-aware applications through Microsoft Live Communications Server and Lync Server 2010 integration.

Progent's BlackBerry-certified engineers can show you how to plan, configure, and troubleshoot BlackBerry Enterprise Server so you can maximize the efficiency of BlackBerry clients, simplify the management of a BlackBerry environment, and lower the cost of supporting a mobile workforce.

How Progent's BlackBerry certified Consultants Can Help Manage and Troubleshoot Your BlackBerry Solution
Progent can deliver a seasoned engineer who has earned certifications from Research in Motion in all major facets of BlackBerry integration. Progent's BlackBerry consulting services range from resolving synchronization problems to architecting mobile productivity solutions built around BlackBerry BES Server. These BlackBerry credentials and their associated skill sets include:

BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to carry out common support operations including configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account configurations, launching e-mail filters, changing user profiles, upgrading BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to run with your company email solution. Progent's certified service professionals can also assist your business to resolve a wide array of issues associated with synchronization, handset recognition, email consistency, web browsing, mobile connections, IM, desktop software configuration, and Desktop Redirector.

As a leader in delivering nationwide remote consulting services for small business networks, Progent offers quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your BlackBerry technical support costs at a minimum and, by solving issues promptly, improves the productivity of your BlackBerry smartphone users.

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for installing, managing, tracking, and troubleshooting one or several BlackBerry BES Servers in a messaging environment based on Exchange Server. Progent's BlackBerry consultant has support skills in important areas related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, database structure, Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can show you how to install and remove BlackBerry device clients on Microsoft Exchange Server and Windows Active Directory, configure, track, and manage BlackBerry Enterprise Server, manage BlackBerry devices and user accounts, back up and manage storage groups, apply permissions, set up the MDS and IM, deploy push and pull access control lists, control Exchange Server data flow, create, update, and assign WLAN and VPN configuration sets, set up SNMP traps for alerts, and generate management reports based on SNMP data.

Progent's BlackBerry-certified consultant can support your BlackBerry solution in a number of settings such as Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

Call or Email Progent to Get Assistance from a BlackBerry-Certified Professional
If you wish to ask Progent about engineering support for BlackBerry wireless integration, phone 1-800-993-9400 or see Contact Progent.