Consulting and Technical Support Services for RIM BlackBerry Solutions
RIM BlackBerry SupportBlackBerry wireless smartphones from Research in Motion are among today’s most popular solutions for maintaining location-independent connectivity to messaging, scheduling, web applications, and other vital business data. As the complexity of small company networks has expanded, and as the need for world-class protection, reliability, and disaster recovery has grown to be the norm for companies regardless of size, successful integration and support of RIM BlackBerry technology has become more difficult. To handle areas like security, business continuity, and synchronization of BlackBerry PDAs with diverse messaging servers and shared databases, small organizations often turn to outside consulting professionals who specialize in BlackBerry installation and troubleshooting.

Progent can provide the expertise of BlackBerry-certified consultants who can assist small organizations to plan, manage, and troubleshoot BlackBerry solutions affordably and efficiently, doing away with the necessity for an in-house BlackBerry solutions expert and reducing the expense and stress of maintaining wireless workers. Progent's BlackBerry specialists have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This breadth of knowledge, coupled with Progent's proven remote support capabilities, provides small businesses a budget-friendly solution for integrating RIM BlackBerry technology productively into their IT system.

Progent's engineers can assist you with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Exchange setup so that your data and email infrastructure operate efficiently with BlackBerry Enterprise Server. Progent can also assist you to migrate from previous versions of BlackBerry and Microsoft software, set up streamlined management tools to enable you to track and control BlackBerry smartphones throughout your company, recommend security policies that are right for your company, develop custom wireless software, and make sure that your IT network architecture is appropriately designed to support your BlackBerry clients. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry information is included in your scheduled backup processes in order that it can be recovered quickly and thoroughly.

BlackBerry Enterprise Server Technical Support
The BlackBerry Enterprise Server (BES) offers businesses a centralized and safe source for integrating BlackBerry wireless devices into their email, groupware, and software application environment. BlackBerry Enterprise Server (BES) allows mobile BlackBerry clients to access Microsoft Exchange, Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry smartphones with PC desktops to achieve consistent information for collaborative programs such a schedules, contact lists, tasks, notes, and custom business software. Due to BlackBerry Enterprise Server support for Microsoft Exchange, mobile workers with BlackBerry handsets have effortless access to Exchange email as well as instant messaging-capable applications via Microsoft Office Communications Server and Microsoft Lync Server 2010 support.

BlackBerry BES Server Support Services

Progent's BlackBerry-premier engineers can show you how to plan, deploy, and support BlackBerry BES Server so that you maximize the productivity of BlackBerry users, simplify the administration of a BlackBerry environment, and reduce the expense of maintaining a mobile workforce.

How Progent's BlackBerry premier Experts Can Assist You to Manage and Troubleshoot Your BlackBerry Solution
Progent can deliver an experienced engineer who has been awarded accreditations from Research in Motion in all key aspects of BlackBerry integration. Progent's BlackBerry support services span areas from troubleshooting synchronization problems to designing wireless productivity solutions based on BlackBerry Enterprise Server (BES). These RIM BlackBerry credentials and their associated practice areas include:

BlackBerry Certified Server Support Specialist
Blackberry SupportProgent's BlackBerry Certified Server Support Specialist can provide the skills required to install and troubleshoot the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry expert can show you how to use resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to run important tasks including resolving enterprise activation issues, adding and deleting BlackBerry smartphone clients, setting activation passwords, configuring wireless software loading and configuration, implementing and debugging the BlackBerry Smart Card Reader, and setting up backup and recovery processes.

Progent's BlackBerry engineers can also assist you to operate management software like the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow problems, and utilizing wireless LANs for activation. Also, Progent can explain the role of IT policies in the BlackBerry BES environment and help you to define and install sensible security configurations.

Progent's certified Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your current Exchange architecture for working smoothly with BlackBerry Enterprise Server or move your BlackBerry system to the latest edition of Microsoft Exchange Server.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ExpertsProgent offers the services of a BlackBerry Certified Solution Designer to help you to design, deploy, test, troubleshoot, and produce documentation for a mobile wireless environment built on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's advanced engineering support services for BlackBerry include business and technology requirements analysis, system design, roll-out strategy and execution, performance tuning, design of a high-availability architecture, data backup and disaster recovery consulting, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your operational objectives and to create a wireless system that meets your information technology budget and supports your business plans. Progent can clarify the impact of your operational processes on the design of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's ability to accommodate a BlackBerry BES Server, assist your organization to determine which management model and physical components meet your requirements, and evaluate your messaging environment configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make informed decisions about options for software editions, processors and storage, network architecture, and application configuration.

To maximize system protection, Progent's BlackBerry-certified consultant can assist you to select and activate appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-premier security specialists to perform company-wide security assessment and compliance validation and recommend improvements to account for your BlackBerry solution.

Call or Email Progent to Get Assistance from a RIM BlackBerry-Certified Specialist
If you wish to contact Progent about consulting expertise for BlackBerry wireless solutions, call 1-800-993-9400 or refer to Contact Progent.



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