Consulting and Technical Support Services for Research In Motion BlackBerry Solutions
BlackBerry SupportBlackBerry mobile smartphones from Research in Motion are among today's most successful products for achieving anytime-anywhere access to messaging, calendars, web-based applications, and other vital business information. As the complexity of small business IT technology has expanded, and as the demand for world-class protection, reliability, and recoverability has grown to be the norm for companies of all sizes, successful integration and maintenance of BlackBerry technology has grown increasingly challenging. To deal with areas like security, disaster recovery, and synchronization of BlackBerry smartphones with diverse email systems and company databases, small businesses often resort to outside support professionals who offer expertise in BlackBerry integration and maintenance.

Progent can provide the expertise of BlackBerry-certified consultants who can help small businesses to design, administer, and repair BlackBerry-based solutions affordably and efficiently, eliminating the requirement for an in-house BlackBerry solutions specialist and lowering the expense and stress of supporting wireless work groups. Progent's BlackBerry engineers have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified network security professionals. This range of knowledge, combined with Progent's efficient remote service delivery model, gives small businesses an economical solution for integrating RIM BlackBerry technology seamlessly into their business information system.

Progent's consultants can help your business with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange Server setup so that your data and messaging infrastructure operate efficiently with BlackBerry Enterprise Server. Progent can also help you to migrate from previous versions of BlackBerry and Microsoft software, set up easy-to-use administration utilities to help you track and control BlackBerry devices across your company, recommend security policies that are right for your business, develop custom mobile software, and ensure that your network infrastructure is appropriately designed to support your BlackBerry clients. In addition, Progent's business continuity specialists can help ensure that your BlackBerry information is included in your regular backup processes in order that it can be restored rapidly and thoroughly.

BlackBerry Enterprise Server Consulting Help
The BlackBerry Enterprise Server (BES) offers businesses a centralized and secure source for integrating BlackBerry wireless devices into their messaging, groupware, and software application infrastructure. BlackBerry Enterprise Server allows wireless BlackBerry clients to connect to Exchange, Lotus, or Groupwise email and to synchronize BlackBerry smartphones with workstations to ensure up-to-date information for collaborative programs like calendars, contact lists, tasks, instant messaging, and specialized business software. Thanks to BlackBerry Enterprise Server (BES) integration with Microsoft Exchange Server, mobile workers with BlackBerry smartphones have effortless connectivity with Exchange messages plus instant messaging-capable applications via Microsoft Office Live Communications Server and Lync Server support.

BlackBerry Enterprise Server Support Services

Progent's BlackBerry-premier engineers can help you design, install, and maintain BlackBerry BES Server so that you optimize the productivity of BlackBerry clients, streamline the administration of a BlackBerry environment, and lower the expense of supporting mobile workers.

How Progent's BlackBerry premier Consultants Can Help Manage and Support Your BlackBerry Environment
Progent can deliver a seasoned BlackBerry support who has been awarded accreditations from Research in Motion in all major facets of BlackBerry integration. Progent's BlackBerry support skills span areas from resolving synchronization issues to designing mobile workforce solutions built around BlackBerry BES Server. These BlackBerry credentials and their associated skill sets include:

BlackBerry Certified Server Support Specialist
Blackberry ConsultantsProgent's BlackBerry Certified Server Support Specialist has the skills needed to configure and troubleshoot the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry-certified expert can show you how to utilize tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform critical procedures including troubleshooting enterprise activation problems, adding and removing BlackBerry device users, activating passwords, implementing wireless program installation and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and restore mechanisms.

Progent's BlackBerry-certified consultants can also help you to use management software such as the BlackBerry Administration Service for role-based management, resolving file attachment and data flow issues, and using WiFi for enterprise activation. In addition, Progent can help you understand the role of operational policies in the BlackBerry BES system and assist you to define and install appropriate security configurations.

Progent's certified Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your current Exchange infrastructure for operating smoothly with BlackBerry Enterprise Server or migrate your BlackBerry system to the latest version of Microsoft Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, administering, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging system powered by Exchange Server. Progent's BlackBerry-certified engineer has expertise in key technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can help you to add and delete BlackBerry smartphone clients on Exchange and Windows Active Directory, configure, track, and administer BlackBerry BES Server, administer BlackBerry smartphones and user accounts, archive and manage storage groups, configure permissions, install the Mobile Data System (MDS) and IM, deploy push and pull access control lists, control Microsoft Exchange Server data flow, generate, edit, and assign wireless LAN and VPN configurations, set up SNMP traps for alerts, and generate management reports to summarize SNMP results.

Progent's BlackBerry-certified engineer can support your BlackBerry solution in a variety of environments such as Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

Call or Email Progent for Assistance from a RIM BlackBerry-Certified Professional
If you wish to ask Progent about engineering support for BlackBerry mobile wireless technology, phone 1-800-993-9400 or refer to Contact Progent.

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