Consulting and Technical Support for RIM BlackBerry Solutions
BlackBerry mobile smartphones from Research in Motion are one of the most successful solutions for maintaining location-independent access to email, scheduling, web-based applications, and other critical business information. As the sophistication of small business networks has increased, and as the demand for enterprise-class protection, reliability, and disaster recovery has become the standard for businesses of all sizes, successful deployment and support of RIM BlackBerry solutions has become increasingly challenging. To deal with areas like data protection, disaster recovery, and synchronization of BlackBerry handhelds with diverse email systems and corporate databases, small businesses often resort to external support professionals who specialize in BlackBerry integration and maintenance.
Progent offers the expertise of BlackBerry-premier consultants who can help small organizations to design, administer, and troubleshoot BlackBerry solutions economically and effectively, dispensing with the requirement for an internal BlackBerry technology specialist and lowering the expense and hassle of maintaining wireless work groups. Progent's BlackBerry specialists have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This breadth of knowledge, combined with Progent's efficient online service delivery capabilities, gives small businesses an affordable solution for integrating BlackBerry products seamlessly into their business information system.
Progent's consultants can help your company with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 deployment and Exchange Server 2016 setup so that your database and email systems function optimally with BlackBerry BES Server. Progent can also help you to migrate from older editions of BlackBerry and Microsoft technology, set up easy-to-use administration utilities so you can monitor and control BlackBerry devices across your company, define security policies that make sense for your company, customize wireless applications, and ensure that your IT network infrastructure is properly configured to accommodate your BlackBerry clients. Also, Progent's business continuity consultants can help make sure that your BlackBerry data is incorporated in your regular backup procedures in order that it can be restored rapidly and safely.
BlackBerry Enterprise Server (BES) Integration Help
The BlackBerry Enterprise Server (BES) offers businesses a centralized and safe mechanism for integrating BlackBerry smartphones into their email, groupware, and application environment. BlackBerry BES Server allows mobile BlackBerry users to connect to Exchange, IBM Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry handsets with PC desktops to ensure data consistency for applications like calendars, address books, tasks, instant messaging, and specialized business software. Thanks to BlackBerry BES Server integration with Microsoft Exchange, mobile workers with BlackBerry handsets can have effortless connectivity with Exchange messages plus instant messaging-capable applications via Microsoft Office Live Communications Server and Microsoft Lync Server 2010 support.
Progent's BlackBerry-premier consultants can help you plan, implement, and troubleshoot BlackBerry Enterprise Server so that you optimize the efficiency of BlackBerry users, streamline the administration of a BlackBerry solution, and reduce the cost of maintaining a mobile workforce.
How Progent's BlackBerry premier Experts Can Help Manage and Troubleshoot Your BlackBerry Environment
Progent can provide a seasoned engineer who has earned accreditations from RIM in all major facets of BlackBerry technology. Progent's BlackBerry consulting skills span areas from resolving synchronization issues to designing mobile workforce solutions based on BlackBerry Enterprise Server (BES). These RIM BlackBerry certifications and their associated skill sets include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help your company to perform basic technical functions such as configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, launching e-mail filters and auto-signature, changing user profiles, upgrading BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to operate with your corporate messaging software. Progent's certified experts can also assist you to troubleshoot a wide array of problems associated with synchronization, device recognition, messaging consistency, web access, mobile connectivity, IM, PC application configuration, and Desktop Redirector.
As a leader in providing countrywide remote technical assistance for small office IT networks, Progent offers quick and economical contact with a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your mobile support costs low and, by resolving problems promptly, optimizes the efficiency of your BlackBerry clients.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for deploying, administering, monitoring, and troubleshooting one or several BlackBerry BES Servers in an email environment powered by Microsoft Exchange Server. Progent's BlackBerry consultant has support skills in important areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can assist you to install and remove BlackBerry device clients on Exchange Server and Windows Active Directory, configure, monitor, and administer BlackBerry BES Server, administer BlackBerry handhelds and client accounts, archive and maintain storage groups, apply permissions, install the MDS and IM, deploy access control lists, manage Microsoft Exchange Server data flow, generate, update, and assign wireless LAN and Virtual Private Network configurations, set up SNMP traps for alerts, and produce management reports based on SNMP data.
Progent's BlackBerry engineer can help you with your BlackBerry technology in a variety of settings that can include Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
Call or Email Progent to Get Support from a RIM BlackBerry-Certified Expert
To get in touch with Progent about technical assistance for BlackBerry wireless technology, call 1-800-993-9400 or refer to Contact Progent.