Wireless Consulting Support
Online and Onsite Consulting for Business Networks
BlackBerry and BlackBerry Enterprise Server Consulting
Consulting and Technical Support for RIM BlackBerry Solutions
BlackBerry mobile smartphones from Research in Motion are one of the most successful solutions for maintaining location-independent access to email, scheduling, web-based applications, and other critical business information. As the sophistication of small business networks has increased, and as the demand for enterprise-class protection, reliability, and disaster recovery has become the standard for businesses of all sizes, successful deployment and support of RIM BlackBerry solutions has become increasingly challenging. To deal with areas like data protection, disaster recovery, and synchronization of BlackBerry handhelds with diverse email systems and corporate databases, small businesses often resort to external support professionals who specialize in BlackBerry integration and maintenance.
Progent offers the expertise of BlackBerry-premier consultants who can help small organizations to design, administer, and troubleshoot BlackBerry solutions economically and effectively, dispensing with the requirement for an internal BlackBerry technology specialist and lowering the expense and hassle of maintaining wireless work groups. Progent's BlackBerry specialists have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This breadth of knowledge, combined with Progent's efficient online service delivery capabilities, gives small businesses an affordable solution for integrating BlackBerry products seamlessly into their business information system.
Progent's consultants can help your company with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 deployment and Exchange Server 2016 setup so that your database and email systems function optimally with BlackBerry BES Server. Progent can also help you to migrate from older editions of BlackBerry and Microsoft technology, set up easy-to-use administration utilities so you can monitor and control BlackBerry devices across your company, define security policies that make sense for your company, customize wireless applications, and ensure that your IT network infrastructure is properly configured to accommodate your BlackBerry clients. Also, Progent's business continuity consultants can help make sure that your BlackBerry data is incorporated in your regular backup procedures in order that it can be restored rapidly and safely.
BlackBerry Enterprise Server (BES) Integration Help
The BlackBerry Enterprise Server (BES) offers businesses a centralized and safe mechanism for integrating BlackBerry smartphones into their email, groupware, and application environment. BlackBerry BES Server allows mobile BlackBerry users to connect to Exchange, IBM Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry handsets with PC desktops to ensure data consistency for applications like calendars, address books, tasks, instant messaging, and specialized business software. Thanks to BlackBerry BES Server integration with Microsoft Exchange, mobile workers with BlackBerry handsets can have effortless connectivity with Exchange messages plus instant messaging-capable applications via Microsoft Office Live Communications Server and Microsoft Lync Server 2010 support.
Progent's BlackBerry-premier consultants can help you plan, implement, and troubleshoot BlackBerry Enterprise Server so that you optimize the efficiency of BlackBerry users, streamline the administration of a BlackBerry solution, and reduce the cost of maintaining a mobile workforce.
How Progent's BlackBerry premier Experts Can Help Manage and Troubleshoot Your BlackBerry Environment
Progent can provide a seasoned engineer who has earned accreditations from RIM in all major facets of BlackBerry technology. Progent's BlackBerry consulting skills span areas from resolving synchronization issues to designing mobile workforce solutions based on BlackBerry Enterprise Server (BES). These RIM BlackBerry certifications and their associated skill sets include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help your company to perform basic technical functions such as configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, launching e-mail filters and auto-signature, changing user profiles, upgrading BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to operate with your corporate messaging software. Progent's certified experts can also assist you to troubleshoot a wide array of problems associated with synchronization, device recognition, messaging consistency, web access, mobile connectivity, IM, PC application configuration, and Desktop Redirector.
As a leader in providing countrywide remote technical assistance for small office IT networks, Progent offers quick and economical contact with a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your mobile support costs low and, by resolving problems promptly, optimizes the efficiency of your BlackBerry clients.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for deploying, administering, monitoring, and troubleshooting one or several BlackBerry BES Servers in an email environment powered by Microsoft Exchange Server. Progent's BlackBerry consultant has support skills in important areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can assist you to install and remove BlackBerry device clients on Exchange Server and Windows Active Directory, configure, monitor, and administer BlackBerry BES Server, administer BlackBerry handhelds and client accounts, archive and maintain storage groups, apply permissions, install the MDS and IM, deploy access control lists, manage Microsoft Exchange Server data flow, generate, update, and assign wireless LAN and Virtual Private Network configurations, set up SNMP traps for alerts, and produce management reports based on SNMP data.
Progent's BlackBerry engineer can help you with your BlackBerry technology in a variety of settings that can include Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
Call or Email Progent to Get Support from a RIM BlackBerry-Certified Expert
To get in touch with Progent about technical assistance for BlackBerry wireless technology, call
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Virtual Call Desk Technology Consulting Services
Progent's Shared Call Center service allows your IT organization to share responsibilities for Help Desk services transparently between your IT staff and Progent's nationwide pool of certified technical support engineers and matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative service desk solution based on ConnectWise Manage, the top shared professional services automation (PSA) platform for managing service requests, ticket lifecycle, ownership, status tracking, and metrics.
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24 Hour Colo Technology Consulting Services
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Exchange 2003 Server Upgrade On-site Support
Exchange Server 2003 Support and Integration
Progent's certified consultants provide computer support and network consulting services for Microsoft Exchange Server 2003, Windows Server 2003, and for the entire family of Microsoft server platforms. Progent's upgrade, integration, administration, and troubleshooting services for Exchange 2003 Server include planning, installation, documentation, local and remote troubleshooting, Help Desk Call Center support, expert security consulting, and comprehensive IT outsourcing.
Windows Skills Transfer
Router Skills Transfer
Progent practices knowledge transfer from Progent's support experts to clients. By teaching clients to handle technical issues that are within their scope, Progent is able to concentrate on providing hard-to-find skills where Progent faces few competitors. Mid-size companies who utilize familiar independent service providers or who maintain in-house support personnel benefit when Progent transfers information about new technology and proven processes to make their networks more robust, protected, and efficient.
Exchange Server 2016 Migration IT Services
Microsoft Exchange Server 2016 Upgrade Support Services
Progent can assist your business in any and all facets of your migration to Microsoft Exchange 2016 including planning high availability (HA) system topology for an on-premises, Microsoft cloud connected or hybrid deployment; licensing requirements for Exchange Server and Windows Server 2012 R2; migrating mailboxes; Hyper-V design; specifying storage requirements for your VMs, mailbox databases and logs; configuring HLB for fault-tolerant client access services; planning, configuring and testing Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Active Directory SharePoint Technical Support Services
24-Hour Windows Active Directory Support and Setup
Progent can assist you to design and carry out an efficient move from on-premises Active Directory to cloud-hosted Azure AD or to a hybrid system that uses Azure AD Domain Services and Azure AD Connect to unify identity and access management across on-premises and Azure resources.
Aironet 2800 Access Point Computer Consulting
Emergency Aironet Wireless AP Integration
Progent's Cisco CCIE Wi-Fi network consultants can provide remote or onsite integration and debugging support to help your organization to plan, implement, upgrade, optimize, manage and troubleshoot Aironet Wi-Fi AP deployments of any scale or topology. Progent's Cisco wireless controller consultants can also assist you to combine your Wi-Fi ecosystem with your wired network infrastructure and cloud-based resources to build a seamless enterprise-wide connectivity solution that is easy to administer and expand. Progent also offers affordable wireless site surveys to assist you to decide the most appropriate selection, placement and configuration of Aironet Wi-Fi APs to work with your specific workplace layout, construction, and expected workloads.
Best Microsoft Experts SQL Server Management Studio Technology Consulting Services
SQL Server 2012 AlwaysOn Failover Cluster Technology Consulting
Progent offers the expertise of Microsoft-certified engineers as well as seasoned software programmers, DBAs, project managers, network infrastructure engineers, disaster recovery/business continuity planning specialists, and data security professionals to help you to evaluate the likely benefits of SQL Server 2012 for your business, set up test environments at your datacenter or at Progent's test lab, plan and carry out a smooth transition to SQL Server 2012 from earlier versions of SQL Server or from other database solutions, and configure a cost-effective and safe IT infrastructure that helps you realize the full business benefit of Microsoft SQL Server 2012.
Microsoft Windows Cluster Support and Setup
MCSE Expert Certified High-Availability Clustered Servers Computer Consulting
Progent offers Windows 2003 Cluster Server expertise to help your business utilize non-stop clustered servers designed to deliver 24x7 uptime. Clustered Windows servers for fault-tolerant networks include Windows 2003 Cluster Server, Microsoft SQL Cluster, and Microsoft Exchange Cluster Server. By showing you how too plan zero-downtime server clustering environments around Microsoft Windows Server Cluster 2003, Progent's Premier Windows professionals make sure that your fault-tolerant server clusters are set up to maximize the strategic advantage of your computer system.
Microsoft 365 Integration Online Help
Office 365 Excel Integration Support Outsourcing
Progent can assist your business to understand the many subscription options offered with Microsoft 365, previously called Office 365, and integrate your network with Microsoft 365 so you derive top business value. Progent supports multi-vendor networks that include Windows, macOS or OS X, and Linux software. Progent can also help your business to build and maintain hybrid ecosystems that transparently combine on-premises and cloud-based products and services.
Small and Midsize Office Consolidation
Small and Midsize Business Computer Consulting
Progent's Microsoft and Cisco certified network consultants offer advanced support for a broad range of products and technologies and can provide that expertise remotely nationwide or onsite in select cities throughout the country and anywhere in California. Progent provides online help for information systems powered by Windows, UNIX, Linux, Sun Solaris, or Apple macOS and OS X, or for environments that incorporate a mix of Windows and UNIX-family platforms. Progent also can provide access to the expertise of Cisco CCIE network specialists for complex connectivity problems, as well as the the support of CISA-qualified security consultants to assist with high-level security design and troubleshooting. Progent has provided remote network support to businesses in all 50 states in the U.S.
Windows Server 2022 Windows Defender ATP Technical Support Services
Windows Server 2022 Storage Spaces Direct Remote Support Services
Progent's Microsoft Gold-certified Windows Server 2022 consultants can help your company to plan and implement a cost-effective migration to Windows Server 2022 using an on-premises network architecture or a hybrid model that integrates cloud-based Windows Server on Azure with an on-site installation of Windows Server 2022.
Texas Computer Network Providers
Louisiana Small Business IT Support
Progent's Technical Response Center provides nationwide extended hours remote support for IT networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support experts offer after-hours phone support and remote secure network access to troubleshoot and repair network problems rapidly and affordably. The scope of technical expertise represented by Progent's team of country-wide support engineers allows Progent to escalate even the toughest problems to appropriate experts as needed. For critical problems, the Technical Response Center endeavors to answer your call for support in less than one hour.
Services CRISC Certified Risk and Information Systems Control Systems Engineer
Consultancy CRISC Certified Risk and Information Systems Control Auditor
Progent can provide the services of a CRISC-certified risk management expert to assist your company to design and implement an enterprise risk management (ERM) strategy based on leading practices promoted by CRISC and geared to match your company's risk appetite, business goals, and IT budget.
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