Wireless Consulting Services

Consulting and Technical Support Services for RIM BlackBerry Solutions
BlackBerry wireless smartphones from Research in Motion are among the most successful solutions for achieving location-independent connectivity to email, scheduling, web applications, and other critical business information. As the complexity of small company networks has increased, and as the need for world-class protection, reliability, and recoverability has grown to be the norm for organizations regardless of size, successful integration and maintenance of RIM BlackBerry solutions has grown increasingly challenging. To handle issues like security, business continuity, and synchronization of BlackBerry handhelds with a variety of messaging systems and company databases, small businesses often resort to outside support professionals who specialize in RIM BlackBerry integration and troubleshooting.

Progent offers the expertise of BlackBerry-premier consultants who can help small businesses to design, manage, and repair BlackBerry-based environments economically and effectively, doing away with the necessity for an internal BlackBerry technology specialist and lowering the cost and stress of supporting wireless work groups. Progent's BlackBerry engineers have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security professionals. This breadth of experience, combined with Progent's efficient online support capabilities, provides small businesses an economical alternative for incorporating BlackBerry products productively into their IT network.

Progent's consultants can assist your business with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Exchange Server 2016 setup so that your data and email systems operate optimally with BlackBerry Enterprise Server. Progent can also assist you to migrate from previous releases of BlackBerry and Microsoft technology, set up easy-to-use management utilities to enable you to track and administer BlackBerry devices across your business, define security policies that are right for your business, develop custom wireless applications, and ensure that your IT network architecture is properly configured to support your BlackBerry users. In addition, Progent's business continuity consultants can help make sure that your BlackBerry information is incorporated in your regular backup processes in order that it can be recovered rapidly and thoroughly.

BlackBerry Enterprise Server Technical Support
The BlackBerry BES Server offers companies a centralized and safe mechanism for incorporating BlackBerry smartphones into their messaging, collaboration, and software application environment. BlackBerry Enterprise Server (BES) allows mobile BlackBerry users to access Exchange, Domino, or Novell GroupWise email and to synchronize BlackBerry devices with PC desktops to achieve up-to-date information for collaborative programs like schedules, contact lists, tasks, IM, and specialized business software. Due to BlackBerry Enterprise Server (BES) support for Microsoft Exchange, mobile workers with BlackBerry handsets have push-based access to Exchange messages as well as IM-capable software through Microsoft Office Communications Server and Lync Server 2010 support.

Progent's BlackBerry-premier engineers can show you how to plan, deploy, and troubleshoot BlackBerry BES Server so you can optimize the efficiency of BlackBerry users, streamline the management of a BlackBerry environment, and lower the cost of supporting mobile workers.

How Progent's BlackBerry premier Experts Can Assist You to Manage and Troubleshoot Your BlackBerry Solution
Progent can provide an experienced engineer who has earned certifications from Research in Motion in all major aspects of BlackBerry integration. Progent's BlackBerry support services span areas from troubleshooting synchronization issues to designing mobile workforce solutions based on BlackBerry Enterprise Server. These RIM BlackBerry credentials and their associated skill sets include:

BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to configure and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry expert can help you to use resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run critical procedures including resolving enterprise activation problems, registering and removing BlackBerry device users, activating passwords, implementing wireless program installation and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and recovery processes.

Progent's BlackBerry-certified consultants can also help you to use administration tools such as the BlackBerry Administration Service for role-based management, resolving attachment and data flow issues, and utilizing wireless LANs for activation. In addition, Progent can explain the role of IT policies in the BlackBerry Enterprise environment and assist your company to select and install sensible security configurations.

Progent's Microsoft-certified Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your current Microsoft Exchange Server architecture for working smoothly with BlackBerry Enterprise Server or move your BlackBerry solution to the latest edition of Exchange Server.

BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to help your company to design, deploy, test, repair, and document a mobile wireless environment based upon the combination of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's advanced engineering support services for BlackBerry technology include business and technology requirements assessment, system architecture, deployment planning and implementation, performance tuning, design of a high-availability architecture, data backup and business recovery planning, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your technical goals and to design a mobile wireless solution that fits within your IT budget and aligns with your business plans. Progent can explain the impact of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's ability to accommodate a BlackBerry Enterprise Server, assist you to decide which administration approach and hardware products match your needs, and analyze your messaging environment configuration. Progent can also explain the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can make smart decisions about alternatives for software versions, server hardware and storage, network architecture, and application set up.

To optimize network security, Progent's BlackBerry expert can assist your company to select and configure sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-premier security engineers to perform network-wide security assessment and compliance testing and recommend enhancements to support your BlackBerry solution.

Contact Progent for Assistance from a BlackBerry-Qualified Consultant
In order to contact Progent about technical help for BlackBerry mobile wireless solutions, call 1-800-993-9400 or refer to Contact Progent.