Consulting Support Services for RIM BlackBerry Solutions
BlackBerry mobile PDAs from Research in Motion are one of the most successful solutions for maintaining mobile connectivity to messaging, calendars, web applications, and other vital business information. As the complexity of small business networks has expanded, and as the need for enterprise-class security, reliability, and disaster recovery has grown to be the norm for organizations of all sizes, effective deployment and support of BlackBerry technology has become more difficult. To address issues such as data protection, business continuity, and synchronization of BlackBerry handhelds with a variety of messaging systems and shared databases, small organizations often turn to outside consulting professionals who offer expertise in RIM BlackBerry installation and maintenance.
Progent can provide the expertise of BlackBerry-premier engineers who can assist small businesses to design, administer, and repair BlackBerry environments affordably and effectively, doing away with the need for an in-house BlackBerry technology specialist and lowering the expense and stress of supporting mobile workers. Progent's BlackBerry technology engineers have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security specialists. This range of experience, coupled with Progent's proven remote support capabilities, gives small businesses an economical solution for integrating BlackBerry products productively into their business information network.
Progent's engineers can help you with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 deployment and Exchange Server setup so that your database and email systems function efficiently with BlackBerry Enterprise Server. Progent can also help you to migrate from older releases of BlackBerry and Microsoft technology, set up easy-to-use administration utilities to enable you to monitor and control BlackBerry smartphones across your business, define security policies that are right for your company, develop custom mobile software, and make sure that your IT network architecture is appropriately designed to accommodate your BlackBerry users. In addition, Progent's business continuity consultants can help ensure that your BlackBerry information is included in your regular backup procedures in order that it can be restored quickly and safely.
BlackBerry Enterprise Server Consulting and Technical Help
The BlackBerry Enterprise Server gives businesses a centralized and safe mechanism for incorporating BlackBerry wireless devices into their email, groupware, and application environment. BlackBerry Enterprise Server allows wireless BlackBerry users to connect to Exchange Server, IBM Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry smartphones with PC desktops to ensure up-to-date information for collaborative programs such a schedules, address books, to-do lists, notes, and custom business programs. Due to BlackBerry Enterprise Server integration with Microsoft Exchange, users carrying BlackBerry handsets can have push-based connectivity with Exchange email plus IM-capable software via Microsoft Live Communications Server and Lync Server integration.
Progent's BlackBerry-premier engineers can help you plan, install, and maintain BlackBerry Enterprise Server so that you maximize the efficiency of BlackBerry users, simplify the administration of a BlackBerry solution, and reduce the cost of supporting mobile workers.
How Progent's BlackBerry premier Experts Can Help Maintain and Support Your BlackBerry Environment
Progent can deliver an experienced engineer who has earned accreditations from Research in Motion in all key facets of BlackBerry technology. Progent's BlackBerry consulting services range from troubleshooting synchronization problems to architecting wireless workforce solutions based on BlackBerry BES Server. These RIM BlackBerry certifications and their associated practice areas include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to carry out basic support functions such as configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account settings, launching messaging filters and auto-signature, changing user profiles, update BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to run with your company email software. Progent's certified service professionals can in addition help you to resolve a broad range of problems associated with synchronization, device detection, email consistency, web access, wireless connections, IM, PC software installation, and BlackBerry Desktop Redirector.
As a leader in providing nationwide remote consulting services for small business networks, Progent can provide fast and affordable access to a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your wireless support costs low and, by solving problems promptly, optimizes the efficiency of your BlackBerry smartphone clients.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for installing, administering, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging environment powered by Microsoft Exchange. Progent's BlackBerry engineer has expertise in important areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can show you how to add and remove BlackBerry smartphone clients on Exchange and Active Directory, configure, track, and administer BlackBerry BES Server, administer BlackBerry devices and user accounts, archive and support storage groups, apply permissions, set up the Mobile Data System (MDS) and Instant Messaging, implement access control lists, manage Exchange Server data flow, generate, edit, and apply wireless LAN and VPN configuration sets, set up SNMP traps, and generate management reports based on SNMP data.
Progent's BlackBerry-certified consultant can support your BlackBerry technology in a number of settings that can include Windows 2000, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
Call or Email Progent to Get Help from a BlackBerry-Certified Professional
In order to get in touch with Progent about consulting help for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or visit Contact Progent.