Consulting and Technical Support for RIM BlackBerry Technology
BlackBerry mobile PDAs from Research in Motion are one of today’s most popular solutions for achieving location-independent connectivity to email, calendars, web-based programs, and other critical business information. As the sophistication of small business networks has increased, and as the need for world-class protection, reliability, and recoverability has become the norm for businesses regardless of size, successful integration and maintenance of BlackBerry solutions has grown increasingly challenging. To address areas such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of email servers and shared databases, small organizations frequently resort to external support firms who specialize in RIM BlackBerry installation and troubleshooting.
Progent can provide the services of BlackBerry-certified engineers who can assist small organizations to design, administer, and troubleshoot BlackBerry solutions economically and efficiently, doing away with the necessity for an internal BlackBerry technology specialist and lowering the cost and hassle of maintaining mobile workers. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified security professionals. This breadth of experience, combined with Progent's proven online support capabilities, gives small businesses a budget-friendly solution for integrating BlackBerry technology seamlessly into their business information network.
Progent's engineers can assist your company with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange Server setup so that your database and messaging systems operate efficiently with BlackBerry Enterprise Server. Progent can also assist you to migrate from older editions of BlackBerry and Microsoft software, set up easy-to-use administration tools to enable you to monitor and control BlackBerry smartphones across your business, recommend security policies that are right for your business, develop custom mobile software, and ensure that your network infrastructure is appropriately designed to accommodate your BlackBerry clients. Also, Progent's business continuity specialists can help ensure that your BlackBerry information is incorporated in your regular backup procedures so that it can be restored rapidly and safely.
BlackBerry Enterprise Server Technical Help
The BlackBerry Enterprise Server (BES) offers companies a centralized and safe mechanism for incorporating BlackBerry smartphones into their messaging, groupware, and application infrastructure. BlackBerry Enterprise Server (BES) enables wireless BlackBerry clients to connect to Microsoft Exchange, IBM Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry handsets with workstations to achieve data consistency for collaborative programs like schedules, address books, tasks, notes, and specialized business software. Due to BlackBerry Enterprise Server (BES) integration with Exchange Server, users carrying BlackBerry handsets can have effortless access to Exchange messages plus IM-aware software via Microsoft Office Live Communications Server and Lync Server 2010 support.
Progent's BlackBerry-certified consultants can assist you to design, install, and maintain BlackBerry BES Server so you can optimize the productivity of BlackBerry clients, streamline the administration of a BlackBerry solution, and lower the expense of supporting mobile workers.
How Progent's BlackBerry premier Engineers Can Help Maintain and Support Your BlackBerry Environment
Progent can deliver a seasoned engineer who has earned certifications from Research in Motion in all major aspects of BlackBerry technology. Progent's BlackBerry support skills span areas from troubleshooting synchronization issues to architecting wireless workforce solutions based on BlackBerry BES Server. These RIM BlackBerry credentials and their associated skill sets include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help you to carry out common support operations such as setting up BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account configurations, setting up messaging filters and auto-signature, changing user profiles, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to work with your corporate email solution. Progent's seasoned experts can in addition help your company to resolve a broad range of problems concerning synchronization, handset recognition, messaging reconciliation, web browsing, wireless connections, Instant Messaging, workstation application installation, and BlackBerry Desktop Redirector.
As a top innovator in delivering nationwide online technical assistance for small business IT networks, Progent can provide fast and affordable access to a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your BlackBerry technical support costs at a minimum and, by resolving problems promptly, maximizes the output of your BlackBerry clients.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for installing, administering, monitoring, and maintaining one or several BlackBerry BES Servers in a messaging environment powered by Exchange. Progent's BlackBerry engineer has support skills in key technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can show you how to install and remove BlackBerry smartphone users on Exchange and Microsoft Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry handhelds and client accounts, back up and manage storage groups, configure permissions, install the Mobile Data System (MDS) and IM, implement push and pull access control lists, control Exchange data flow, create, update, and apply WLAN and VPN configuration sets, set up SNMP traps for alerts, and generate reports based on SNMP results.
Progent's BlackBerry expert can support your BlackBerry technology in a number of environments such as Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.
Contact Progent to Get Support from a BlackBerry-Qualified Consultant
To get in touch with Progent about consulting help for BlackBerry wireless integration, phone 1-800-993-9400 or refer to Contact Progent.