Consulting and Technical Support for RIM BlackBerry Environments
BlackBerry wireless PDAs from Research in Motion are one of the most popular solutions for maintaining mobile connectivity to email, calendars, web programs, and other vital business information. As the complexity of small company IT technology has expanded, and as the need for enterprise-class security, dependability, and disaster recovery has grown to be the norm for businesses regardless of size, effective integration and maintenance of BlackBerry technology has grown more difficult. To handle issues like data protection, business continuity, and synchronization of BlackBerry handhelds with diverse messaging systems and corporate databases, small organizations frequently turn to external support professionals who offer expertise in RIM BlackBerry installation and maintenance.
Progent can provide the services of BlackBerry-premier engineers who can help small businesses to design, manage, and repair BlackBerry environments economically and effectively, eliminating the need for an in-house BlackBerry technology specialist and lowering the expense and hassle of maintaining mobile work groups. Progent's BlackBerry technology specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified security specialists. This range of knowledge, combined with Progent's proven remote service delivery capabilities, provides small companies an affordable alternative for integrating RIM BlackBerry technology seamlessly into their IT network.
Progent's consultants can assist you with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Exchange setup so that your database and messaging infrastructure operate optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from previous releases of BlackBerry and Microsoft software, configure easy-to-use management utilities so you can monitor and control BlackBerry smartphones across your company, define security policies that are right for your company, customize mobile applications, and ensure that your network infrastructure is appropriately configured to accommodate your BlackBerry clients. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry information is included in your regular backup procedures so that it can be restored quickly and thoroughly.
BlackBerry BES Server Consulting and Technical Services
The BlackBerry Enterprise Server gives companies a single and secure source for integrating BlackBerry wireless devices into their messaging, collaboration, and software application infrastructure. BlackBerry BES Server allows wireless BlackBerry clients to access Microsoft Exchange, IBM Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry devices with PC desktops to ensure consistent information for applications such a calendars, address books, tasks, notes, and custom business programs. Thanks to BlackBerry Enterprise Server (BES) integration with Exchange Server, mobile workers with BlackBerry smartphones can have effortless access to Exchange messages plus instant messaging-enabled applications via Microsoft Communications Server and Microsoft Lync Server integration.
Progent's BlackBerry-certified engineers can show you how to plan, deploy, and support BlackBerry Enterprise Server so that you maximize the productivity of BlackBerry users, streamline the management of a BlackBerry environment, and lower the expense of supporting mobile workers.
How Progent's BlackBerry certified Engineers Can Assist You to Maintain and Support Your BlackBerry Environment
Progent can provide an experienced BlackBerry support who has earned accreditations from RIM in all key facets of BlackBerry integration. Progent's BlackBerry consulting skills range from resolving synchronization issues to designing mobile workforce solutions built around BlackBerry Enterprise Server. These BlackBerry certifications and their associated practice areas include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to carry out basic technical operations including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, setting up e-mail filters and auto-signature, modifying user accounts, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to run with your company messaging solution. Progent's seasoned experts can in addition assist your business to resolve a wide array of problems concerning synchronization, handset detection, messaging reconciliation, web access, mobile connections, IM, workstation software configuration, and BlackBerry Desktop Redirector.
As a top innovator in providing countrywide online technical assistance for small business IT networks, Progent can provide responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your wireless technical support costs low and, by solving issues quickly, optimizes the efficiency of your BlackBerry smartphone clients.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced skills for deploying, administering, tracking, and maintaining one or several BlackBerry BES Servers in an email environment powered by Microsoft Exchange. Progent's BlackBerry-certified engineer offers expertise in important areas related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can assist you to install and delete BlackBerry device clients on Microsoft Exchange Server and Windows Active Directory, configure, monitor, and administer BlackBerry BES Server, administer BlackBerry devices and client accounts, archive and maintain storage groups, configure permissions, set up the MDS and Instant Messaging, deploy access control lists, control Microsoft Exchange data flow, generate, update, and assign wireless LAN and Virtual Private Network configurations, implement SNMP traps for alerts, and produce reports based on SNMP data.
Progent's BlackBerry-certified consultant can support your BlackBerry technology in a number of environments that can include Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
Call or Email Progent to Get Help from a BlackBerry-Certified Professional
If you wish to get in touch with Progent about engineering expertise for BlackBerry mobile wireless solutions, call 1-800-993-9400 or see Contact Progent.