Consulting and Technical Support for Research In Motion BlackBerry Environments
RIM BlackBerry Support ServicesBlackBerry mobile PDAs from Research in Motion are one of today's most successful products for maintaining mobile connectivity to email, scheduling, web-based programs, and other critical business data. As the complexity of small company networks has increased, and as the demand for world-class protection, dependability, and disaster recovery has grown to be the standard for businesses regardless of size, effective integration and support of BlackBerry solutions has become more difficult. To address issues such as security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging servers and shared databases, small organizations often turn to external support professionals who specialize in BlackBerry integration and troubleshooting.

Progent can provide the expertise of BlackBerry-premier engineers who can help small organizations to plan, administer, and repair BlackBerry-based environments economically and effectively, eliminating the need for an in-house BlackBerry technology expert and reducing the expense and hassle of maintaining mobile workers. Progent's BlackBerry engineers have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified network security specialists. This breadth of knowledge, combined with Progent's proven online support capabilities, provides small businesses an economical alternative for incorporating BlackBerry products productively into their business information system.

Progent's engineers can help your company with SQL Server 2016 integration and development support, Microsoft SQL 2014 configuration and Microsoft Exchange setup so that your data and messaging infrastructure operate optimally with BlackBerry BES Server. Progent can also assist you to upgrade from older editions of BlackBerry and Microsoft technology, configure streamlined administration tools so you can monitor and administer BlackBerry devices across your company, recommend security policies that make sense for your business, develop custom wireless applications, and make sure that your IT network infrastructure is appropriately designed to accommodate your BlackBerry clients. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry data is included in your scheduled backup procedures in order that it can be recovered quickly and safely.

BlackBerry Enterprise Server Consulting and Technical Services
The BlackBerry BES Server gives companies a centralized and safe source for integrating BlackBerry wireless devices into their email, groupware, and application infrastructure. BlackBerry BES Server enables wireless BlackBerry clients to access Exchange, Lotus Domino, or Groupwise email and to synchronize BlackBerry devices with PC desktops to achieve up-to-date information for applications like schedules, contact lists, to-do lists, notes, and custom business programs. Thanks to BlackBerry BES Server integration with Microsoft Exchange Server, users carrying BlackBerry handsets can have push-based connectivity with Exchange messages plus IM-aware applications via Microsoft Communications Server and Microsoft Lync Server 2010 integration.

BlackBerry BES Server Consulting Support

Progent's BlackBerry-certified consultants can show you how to design, install, and troubleshoot BlackBerry Enterprise Server so you can optimize the efficiency of BlackBerry users, simplify the management of a BlackBerry environment, and lower the expense of maintaining a mobile workforce.

How Progent's BlackBerry premier Engineers Can Help Manage and Support Your BlackBerry Environment
Progent can deliver an experienced BlackBerry support who has been awarded accreditations from RIM in all major aspects of BlackBerry technology. Progent's BlackBerry consulting skills range from resolving synchronization issues to designing mobile workforce solutions based on BlackBerry Enterprise Server (BES). These RIM BlackBerry credentials and their associated skill sets include:

BlackBerry Certified Server Support Specialist
Blackberry ConsultingProgent's BlackBerry Certified Server Support Specialist has the skills needed to configure and troubleshoot the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry-certified specialist can help you to use resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to perform critical procedures such as troubleshooting enterprise activation issues, adding and removing BlackBerry device users, activating passwords, configuring wireless program installation and configuration, deploying and debugging the BlackBerry Smart Card Reader, and configuring backup and recovery mechanisms.

Progent's BlackBerry-certified engineers can also show you how to operate administration software such as the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow problems, and utilizing wireless LANs for enterprise activation. Also, Progent can help you understand the function of IT policies in the BlackBerry BES system and help you to define and install sensible security options.

Progent's certified Microsoft Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your existing Exchange Server infrastructure for working in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry system to the latest edition of Exchange.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer HelpProgent offers the services of a BlackBerry Certified Solution Designer to help you to plan, install, test, repair, and document a mobile wireless environment built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's high-level consulting support services for BlackBerry technology include business and network needs assessment, solution design, deployment strategy and execution, performance optimization, design of a high-availability environment, data backup and disaster recovery consulting, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your operational goals and to create a mobile wireless environment that meets your information technology budget and supports your business strategy. Progent can explain the implications of your operational processes on the design of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's suitability to accommodate a BlackBerry Enterprise Server, assist you to determine which administration approach and physical components match your needs, and evaluate your messaging environment topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make smart decisions concerning alternatives for software editions, server hardware and storage, network topology, and application set up.

To maximize network security, Progent's BlackBerry consultant can assist your company to select and activate sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-certified security specialists to run network-wide security assessment and compliance validation and recommend improvements to accommodate your BlackBerry solution.

Call or Email Progent for Assistance from a RIM BlackBerry-Certified Specialist
To get in touch with Progent about engineering assistance for BlackBerry wireless solutions, phone 1-800-993-9400 or refer to Contact Progent.



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