Consulting and Technical Support Services for Research In Motion BlackBerry Technology
BlackBerry wireless PDAs from Research in Motion are one of todayís most popular solutions for maintaining location-independent connectivity to messaging, scheduling, web applications, and other vital business data. As the complexity of small business networks has increased, and as the demand for world-class security, reliability, and recoverability has become the norm for organizations regardless of size, successful deployment and support of BlackBerry solutions has become more difficult. To deal with issues such as data protection, business continuity, and synchronization of BlackBerry smartphones with diverse email servers and company databases, small organizations frequently resort to external support professionals who specialize in RIM BlackBerry integration and troubleshooting.
Progent offers the expertise of BlackBerry-certified consultants who can help small businesses to design, manage, and troubleshoot BlackBerry environments economically and efficiently, eliminating the requirement for an in-house BlackBerry technology specialist and lowering the expense and stress of maintaining wireless workers. Progent's BlackBerry technology engineers have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This breadth of knowledge, coupled with Progent's efficient remote support capabilities, gives small companies an affordable solution for integrating RIM BlackBerry products seamlessly into their business information network.
Progent's consultants can assist your company with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Exchange Server 2016 setup so that your database and email infrastructure work optimally with BlackBerry Enterprise Server. Progent can also help you to migrate from previous editions of BlackBerry and Microsoft software, configure easy-to-use administration tools to enable you to track and control BlackBerry smartphones across your business, recommend security policies that are right for your business, customize mobile software, and make sure that your network infrastructure is properly configured to accommodate your BlackBerry users. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry data is incorporated in your regular backup procedures so that it can be recovered quickly and safely.
BlackBerry BES Server Technical Support
The BlackBerry BES Server offers businesses a centralized and safe mechanism for integrating BlackBerry wireless devices into their messaging, groupware, and software application infrastructure. BlackBerry Enterprise Server (BES) enables wireless BlackBerry clients to connect to Microsoft Exchange Server, IBM Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry smartphones with PC desktops to ensure data consistency for applications such a schedules, address books, to-do lists, instant messaging, and custom business programs. Due to BlackBerry Enterprise Server support for Microsoft Exchange, mobile workers carrying BlackBerry handsets have effortless connectivity with Exchange email as well as instant messaging-aware software via Microsoft Live Communications Server and Microsoft Lync Server support.
Progent's BlackBerry-premier engineers can help you plan, deploy, and support BlackBerry BES Server so you can maximize the productivity of BlackBerry users, streamline the administration of a BlackBerry environment, and reduce the cost of maintaining mobile workers.
How Progent's BlackBerry premier Experts Can Assist You to Manage and Troubleshoot Your BlackBerry Environment
Progent can deliver a seasoned BlackBerry support who has been awarded certifications from RIM in all key facets of BlackBerry integration. Progent's BlackBerry support skills span areas from resolving synchronization problems to designing mobile productivity solutions built around BlackBerry Enterprise Server (BES). These RIM BlackBerry credentials and their associated practice areas include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help you to carry out basic support operations including setting up BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, establishing account settings, launching messaging filters and auto-signature, changing user profiles, upgrading BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to work with your company messaging solution. Progent's seasoned experts can in addition assist your business to troubleshoot a wide range of issues associated with synchronization, device recognition, email reconciliation, web access, mobile connections, Instant Messaging, desktop application installation, and Desktop Redirector.
As a top innovator in delivering nationwide online support for small office IT networks, Progent can provide fast and economical access to a BlackBerry Certified Support Specialist. Progent's online support skills keeps your wireless technical support expenses at a minimum and, by resolving problems quickly, optimizes the efficiency of your BlackBerry smartphone clients.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for deploying, administering, monitoring, and maintaining one or multiple BlackBerry BES Servers in a messaging environment powered by Microsoft Exchange Server. Progent's BlackBerry engineer has expertise in key technologies related to BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can show you how to add and remove BlackBerry device users on Exchange and Windows Active Directory, set up, monitor, and manage BlackBerry Enterprise Server, manage BlackBerry devices and client accounts, archive and manage storage groups, configure permissions, install the Mobile Data System (MDS) and Instant Messaging, install access control lists, manage Microsoft Exchange data flow, create, update, and assign WLAN and VPN configurations, set up SNMP traps, and generate management reports to summarize SNMP data.
Progent's BlackBerry expert can help you with your BlackBerry solution in a variety of environments such as Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
Contact Progent to Get Support from a RIM BlackBerry-Qualified Specialist
If you wish to contact Progent about engineering expertise for BlackBerry mobile wireless solutions, call 1-800-993-9400 or visit Contact Progent.