Wireless Consulting Support
Remote and On-premises Consulting for Business Networks
BlackBerry-certified Consulting
Blackberry from Research In Motion
BlackBerry wireless handheld devices were at one time among most popular solutions for maintaining location-independent connectivity to email, scheduling, web-based applications, and other critical business information. Progent offers Akron, Ohio companies the expertise of BlackBerry-qualified professionals who can assist organizations to manage existing BlackBerry deployments or transition smoothly to a more popular smartphone platform.
As the complexity of small business networks has increased, and as the demand for enterprise-class security, reliability, and recoverability has become the norm for companies of any size, successful deployment and maintenance of BlackBerry technology has grown more challenging. To address issues such as security, disaster recovery, and synchronization of BlackBerry handhelds with diverse email servers and corporate databases, small businesses often turn to outside consulting experts who specialize in BlackBerry integration and support.
Progent offers the services of BlackBerry-certified professionals who can help small organizations plan, manage, and troubleshoot BlackBerry solutions affordably and effectively, eliminating the need for an in-house BlackBerry expert and reducing the cost and hassle of maintaining a mobile workforce. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This breadth of knowledge, combined with Progent's efficient remote service delivery model, provides small businesses with a budget-friendly solution for incorporating BlackBerry technology seamlessly into their information network.
Progent's consultants can help you with SQL Server 2016 mobile integration and SQL Server 2014 configuration plus Microsoft Exchange Server 2016 setup so that your database and messaging infrastructure work optimally with BlackBerry Enterprise Server. Progent can also help you migrate from previous versions of Blackberry and Microsoft software, set up easy-to-use administration tools so you can track and manage BlackBerry devices throughout your company, recommend security policies that make sense for your business, customize wireless applications, and ensure that your network infrastructure is properly designed to accommodate your Blackberry users. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry data is included in your regular backup procedures so that it can be recovered quickly and safely.
BlackBerry Enterprise Server Consulting and Technical Support
The BlackBerry Enterprise Server (BES) gives businesses a centralized and secure mechanism for incorporating BlackBerry smart phones into their messaging, collaboration, and application infrastructure. BES enables mobile BlackBerry users to access Microsoft Exchange, IBM Lotus Domino, or Novell GroupWise email and to synchronize handheld BlackBerry devices with desktop workstations to ensure data consistency for applications such as calendars, contact lists, tasks, notes, instant messaging, and custom business software. BlackBerry Enterprise Server's support for Microsoft Exchange provides users of BlackBerry smart phones with push-based access to Exchange email and to IM-enabled applications via Microsoft Office Communications Server and Microsoft Lync Server 2013 integration.
Progent's BlackBerry-certified consultants can help you plan, implement, and troubleshoot BlackBerry Enterprise Server so that you maximize the productivity of BlackBerry users, simplify the administration of a BlackBerry environment, and reduce the cost of supporting a mobile workforce.
How Progent's BlackBerry Certified Experts Can Help You Manage and Support Your BlackBerry Solution
Progent can provide a seasoned support expert who has earned certifications from Research in Motion in all major areas of BlackBerry technology. Progent's BlackBerry support services range from troubleshooting synchronization issues to designing mobile workforce solutions built around BlackBerry Enterprise Server. These certifications and their associated practice areas include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can show you how to perform basic technical functions such as configure BlackBerry smart phones and BlackBerry Desktop software, add e-mail addresses to the BlackBerry Internet Service, set up account settings, configure e-mail filters and auto-signature, modify user accounts, update BlackBerry smart phones, send service books, and configure BlackBerry Desktop Manager to work with your corporate email software. Progent's certified experts can also help you troubleshoot a broad array of issues associated with synchronization, device detection, email reconciliation, web browsing, wireless connectivity, Instant Messaging, desktop software installation, and Desktop Redirector.
As a leader in providing nationwide remote support for small business networks, Progent offers fast and affordable access to a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your wireless support costs at a minimum and, by resolving problems quickly, maximizes the productivity of your BlackBerry users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to configure and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry expert can show you how to utilize tools and resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), BlackBerry Utilities, and BESMon to perform critical tasks including resolving enterprise activation problems, adding and removing BlackBerry device users, setting activation passwords, implementing over-the-air software loading and configuration, installing and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup/restore processes.
Progent's BlackBerry consultants can also help you use management tools such as the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow issues, and utilizing Wi-Fi for enterprise activation. In addition, Progent can help you understand the role of IT policies in the BlackBerry Enterprise environment and to implement appropriate security options.
Progent's certified Microsoft Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to help you optimize your existing Exchange infrastructure for working in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry solution to the latest version of Microsoft Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for installing, managing, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging environment powered by Microsoft Exchange Server. Progent's BlackBerry engineer has expertise in key technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Microsoft Outlook, MAPI, firewalls, proxy servers, TCP/IP, DMZ, and IT policies and scheduling. Progent can show you how to add and remove BlackBerry device users on Microsoft Exchange Server and Microsoft Active Directory, configure, monitor and administer BlackBerry Enterprise Server, manage BlackBerry devices and user accounts, back up and maintain storage groups, apply permissions, configure the Mobile Data System (MDS) and Instant Messaging, implement push and pull access control lists, manage Exchange data flow, create, edit, and assign WLAN and VPN configuration sets, configure SNMP traps for alerts, and generate reports based on SNMP results.
Progent's certified BlackBerry consultant can support your BlackBerry solution in a variety of environments that can include Windows Server 2000, 2003 or 2008 platforms; Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, MSDE 2000, Microsoft SQL Server, and BlackBerry Enterprise Server. Progent's BlackBerry Certified System Administrator can show you how to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server Resource Kit (BRK), BlackBerryDBBackup, BlackBerry Enterprise Server log files, Performance Calculator, Microsoft SQL Server Enterprise Manager, SNMP, and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to help you design, deploy, test, troubleshoot and document a mobile wireless environment based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's advanced consulting services for BlackBerry include business and technology needs analysis, solution design, deployment planning and implementation, performance optimization, creation of a fault-tolerant architecture, data backup and disaster recovery consulting, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your operational goals and to create a mobile wireless solution that fits within your IT budget and aligns with your business strategy. Progent can explain the implications of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your current network infrastructure's ability to support a BlackBerry Enterprise Server, help you determine which management model and hardware requirements meet your needs, and analyze your messaging system topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so that you can make informed choices concerning alternatives for software versions, processors and storage, network architecture, and application configuration.
To optimize system protection, Progent's BlackBerry expert can help you select and configure appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA, CISSP, GIAC and CISM certified security engineers to perform company-wide network security vulnerability and compliance testing and recommend enhancements to accommodate your BlackBerry environment.
Call or Email Progent to Get Support from a BlackBerry-Certified Consultant
In order to get in touch with Progent about engineering assistance for BlackBerry wireless technology, call
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Remote Monitoring and Reporting Engineer
Microsoft Operations Manager IT Consulting
Mid-sized businesses can enjoy all the advantages of Microsoft Operations Manager and have fast access to Progent's Microsoft and Cisco Premier IT consulting experts. With Progent's affordably priced network support packages, mid-size businesses can select a simple co-sourcing package based on System Center Operations Manager with server monitoring, proactive warnings, in-depth system analysis, Help Desk support, and remote service. For businesses with mission-critical environments who need zero-downtime networking, Progent offers a comprehensive 24x7 outsourcing solution. Progent supports System Center Operations Manager 2007 to provide mid-size business networks world-class availability, protection and performance.
Ubiquiti's UniFi U6 WiFi access points Professional
Ubiquiti UniFi XG Security Gateway Consultancy
Ubiquiti's UniFi family of Wi-Fi network devices includes a wide selection of Wave 2 802.11ax Wi-Fi APs, security gateways, and managed switches. UniFi appliances running across multiple sites with thousands of access points can be remotely configured and administered with free UniFi Controller software, which centralizes and simplifies deployment, discovery, management, tuning, troubleshooting, monitoring, and reporting. Progent can provide the skills of seasoned Wi-Fi consultants who can help you to assess the benefits of Ubiquiti's UniFi products for your environment and assist you to plan, install, administer, and maintain your UniFi ecosystem.
24/7 Hornetsecurity Altaro M365 Teams Chat Backup Network Consultant
Hornetsecurity 365 Total Backup Remote Support
Progent is a certified Hornetsecurity/Altaro partner and can design, configure, and manage an implementation of 365 Total Backup to preserve your Microsoft 365 mailboxes, files stored within your organization's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows laptops and desktops.
Microsoft 365 OneNote Integration Support
Microsoft 365 Teams Integration Remote Support
Progent can help you to evaluate the many subscription options available with Microsoft 365, formerly branded Office 365, and configure your information network with Microsoft 365 so you derive maximum business value. Progent offers expertise with cross-vendor networks that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also assist your business to create and manage hybrid networks that transparently integrate on-premises and cloud resources.
Meraki Outdoor Wi-Fi AP IT Consultants
Meraki WiFi 6E AP Technology Consulting
Progent's Cisco-certified wireless networking consultants offer online and on-premises consulting and support services to help your organization to plan, install, manage, optimize, and repair wireless networks that incorporate Cisco's Meraki APs. Progent's consultants can also assist your organization to plan and deploy hybrid networks that combine on-premises and cloud-hosted resources and that provide easy access, advanced security and compliance, unified management, and consistent operation for all your wired and wireless devices.
HP Lights-Out 100c Remote Management Card Consulting Services
HP Lights-Out 100c Remote Management Card Consultant Services
Remote management cards give IT managers complete control over a server without the need for an on-site visit. Using these server management cards, all console screen information plus keyboard and mouse functionality are transferred to an off-site session to a support expert who can be located anywhere with Internet access. Progent's Microsoft and Cisco authorized engineers can help you to design, implement, and manage a fault-tolerant business network that includes remote server management cards and Progent can use these remote server management cards to deliver low-cost off-site technical help. Progent is familiar with a number of remote server management cards including Aten remote server management cards, American Megatrends MegaRAC remote server management cards, Dell remote server management cards, HP Lights-Out 100c remote management cards, and Peppercon remote management cards.
Security Penetration Testing Cybersecurity Company
Top Cybersecurity Penetration Testing Security Audit Services
Stealth penetration testing is an important component of any comprehensive network security strategy. Progent's security experts can run thorough intrusion checks without the knowledge of your organization's in-house network support resources. Stealth penetration checking shows whether current security defense tools such as intrusion incident alerts and event log analysis are properly configured and consistently monitored. Progent can provide continuous automatic PEN testing to map your internal/external attack surface and to identify ways that vulnerabilities, improper configurations, harvested credentials, overlooked patches, and ill-advised product defaults can be chained together by threat actors into the multi-vector attacks common to the latest variants of ransomware.
CISSP Certified Security Architect Professionals
Engineers CISSP Certified Security Systems Engineer
Progent's CISSP-premier cybersecurity experts can assist organizations of any size with any facet of information system security. Progent can help create efficient cybersecurity systems that protect a small business from advanced threats or Progent can design, deploy, and manage a comprehensive security environment for hybrid enterprise networks that accommodate onsite, online, and mobile clients accessing network resources spread over a mix of physical sites and public and private clouds.
Remote Technical Support Barracuda Backup Offsite Vaulting
Barracuda Backup Local Computer Consultant
Barracuda Backup is an affordable, subscription backup/restore service for small and medium-size organizations. A Barracuda Backup solution can incorporate a custom-designed hardware appliance manufactured by Barracuda or a virtual appliance with similar functionality but which uses your existing storage infrastructure. Barracuda Backup safeguards vital company data produced locally, at one or multiple remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants offer a broad range of consulting support services to help your business to design, configure, manage and repair a BDR solution built on Barracuda Backup.
Microsoft SCOM 2012 R2 Outsourcing
IT Services SCOM Resource Pools
Progent's Microsoft-certified consultants have more than 10 years of background designing, deploying, enhancing and repairing System Center Operations Manager environments and can provide companies of any size expert online or onsite consulting support for SCOM 2012. Progent can assist your company to plan an architecture for System Center 2012 Operations Manager servers that provides the responsiveness and resilience needed to watch over your datacenter efficiently, whether your datacenters are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to install and set up SCOM 2012 management packs based on best practices for tracking network infrastructure as well as Microsoft and third-party applications and services. In addition, Progent can provide responsive remote or on-premises troubleshooting to assist you to remediate critical issues detected by SCOM 2012.
Specialist ProSight Remote Network Management
Engineer Network Infrastructure Monitoring
Progent's ProSight family of managed services are intended to offer businesses who maintain minimal internal network support teams with affordable help from world-class management tools and consulting experts. Benefits of Progent's ProSight line of managed IT services include predictable network management expenses, automation of routine management tasks, ongoing adoption of the latest technology, smooth transition from legacy technology to modern solutions, close fit between information technology with strategic objectives, guidance from seasoned network consultants, and freeing up management to concentrate on business issues instead of ever-changing network technology.
Monitoring and Reporting Troubleshooting
Online Support Services Microsoft Operations Manager
Progent's Microsoft-certified consulting experts have over a decade of experience planning, deploying, enhancing and fixing System Center Operations Manager solutions and can provide companies of any size expert remote or on-premises consulting support for SCOM 2012. Progent can help your company to design an architecture for Microsoft SCOM 2012 servers that delivers the responsiveness and resilience needed to watch over your datacenter effectively, whether your datacenters are onsite, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to install and set up System Center 2012 Operations Manager management packs according to leading practices for monitoring network infrastructure as well as Microsoft and third-party apps and services. In addition, Progent can deliver responsive online or on-premises troubleshooting to help you to remediate serious problems uncovered by Microsoft SCOM 2012.
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