Ubiquiti's UniFi family of Wi-Fi infrastructure devices includes a wide selection of Wave 2 Wi-Fi APs, security gateways, and switches. UniFi devices running across multiple venues with thousands of access points can be remotely provisioned and administered with free UniFi Controller software, which centralizes and simplifies deployment, discovery, administration, optimization, troubleshooting, monitoring, and reporting. Progent can provide the skills of veteran wireless professionals who can help your organization to assess the benefits of Ubiquiti's UniFi products for your business and help you to design, install, administer, and maintain your UniFi ecosystem.
Microsoft Dynamics GP/Great Plains accounting offers analysis and reporting capabilities that allow you to monitor all operations, sales and expenses, and sales patterns with built-in drill-down, query, and reporting capabilities. Progent's Microsoft Dynamics GP/Great Plains reporting support expertise can enable you to design reports that let you understand your business more thoroughly, turning uncooked data into useful management information. Progent can improve your reporting and analytics by providing Crystal Reports expertise, FRx help, and Microsoft Excel assistance. In addition to delivering reporting consulting, Progent can supply Microsoft .NET consulting, Microsoft SQL Server expertise, and programming design with VBasic, XML and other tools in order to offer custom line-of-business software development and eCommerce solutions that integrate seamlessly with Dynamics GP.
Progent provides nationwide remote phone support and consulting services for companies that run macOS and OS X networks or whose IT systems feature a mix of Apple Mac and Microsoft technology. Progent's engineers offer Mac users a variety of IT services including desktop assistance, upgrading to the most recent edition of macOS from earlier versions of Apple macOS or OS X, plus expertise with Mac applications. Progent can also help your business with Apple iPhone and Apple iPad integration and management, or moving to iCloud. Remote technical support provides optimum leverage for your IT budget by preserving client productivity and shortening the hours billed for computer analysis and repair. Advanced remote access technology and experienced technicians and engineers allow Progent to handle most network issues without squandering time and expense by going to your site. In the vast majority of situations your IT problems can be dealt with by telephone or via a mix of phone support and remote access. Progent can put you in touch with Cisco CCIE network experts and CISA certified security professionals to help with the toughest network problems.
Progent's qualified security and compliance consultants can oversee security evaluations of enterprise-wide security to validate your organization's cybersecurity profile adherence to key international security standards. Progent offers subscription-based managed services for security monitoring, on-demand company-wide security reviews, and focused security assessments for specific areas of cybersecurity like endpoints or ransomware-safe backups. Progent's certified security experts can also carry out extensive information security assessments to determine your organization's compliance with recognized international security standards including FISMA, PCI, and ISO 17799.
Progent's UNIX family consulting services provide small companies and software developers support for administering and supporting UNIX, Linux or Solaris environments that operate with Microsoft-powered networks. Progent offers your organization contact with UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide range of experience provides you with a convenient one-stop consulting firm to show you how to create and manage a secure and robust cross-platform connectivity and communications environment that supports UNIX and Microsoft interoperability by combining Windows with major variants of UNIX such as Apple Mac OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO, and Silicon Graphics IRIX or major Linux variations such as RedHat, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware.
ProSight Data Protection Services ECHO from Progent offer small and mid-sized businesses a low cost end-to-end solution for reliable backup/disaster recovery (BDR). Available at a low monthly rate, ProSight DPS automates and monitors your backup processes and enables rapid recovery of vital files, apps and virtual machines that have become unavailable or damaged due to component breakdowns, software bugs, disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's disaster recovery consultants can provide advanced support to set up ProSight Data Protection Services to be compliant with government and industry regulatory requirements such as HIPAA, FIRPA, PCI and Safe Harbor and, whenever necessary, can assist you to restore your business-critical information.
Microsoft System Center 2016 Operations Manager (SCOM 2016) helps to promote consistent performance and maximum availability for key workloads by offering unified, mixed-platform monitoring of physical and virtual resources installed across on-premises datacenters and private and public clouds. Progent's consulting group can provide world-class remote and onsite support to help organizations of all sizes to design, implement, tune, update and troubleshoot SCOM 2016 solutions. Progent can help your company to move to SCOM 2016 from earlier releases or from other IT infrastructure monitoring platforms, or integrate a variety of monitoring tools into a cohesive infrastructure management solution. Progent can also help you extend your SCOM 2016 scope to include resources based in public clouds including Microsoft Azure and Amazon AWS.
Progent's Microsoft certified support team can help you define and implement a smooth in-place Exchange Server 2007 upgrade strategy that avoids network disruption, simplifies ongoing support demands, and makes your Microsoft Exchange Server 2007 easy to administer. For complex multi-server or multi-location migrations, Progent offers the background to complete your move rapidly and affordably. Progent's Microsoft Exchange 2007 support, troubleshooting, and design services include assistance with the configuration of third-party add-ons to Microsoft Exchange Server 2007 and the creation of unified messaging implementations powered by Exchange 2007 Server.
Altaro VM Backup from Hornetsecurity offers small and mid-size businesses a dependable and affordable solution for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud environments and also supports cost-effective backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of online or onsite services to assist you to design, install, optimize and debug a comprehensive backup and disaster recovery solution powered by Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/recovery service powered by on Altaro VM Backup.
Progent offers live remote training for an array of desktop apps and operating systems including Office and Microsoft 365 Excel, Word, Publisher and Outlook plus Adobe Acrobat Writer, Photoshop, Crystal Reports, and Windows 10 and 8.1. Online instruction offers the benefits of conventional in-person seminars, including immediate communication between students and trainers, but eliminates the costs of travel and the challenge of trying to synchronize the schedules of multiple trainees. Available to single students or classes of any size, Progent's live online training permits the instructor to run the class from an online office and the students can be dispersed across an office or all over the country. Live online instruction utilizes powerful teaching mechanisms such as virtual white boards, real-time questions, and shared desktops. Sessions can be brief and targeted to specific topics or extended in time and broader in scope.
Progent utilizes the Flexential Tampa data center primarily to provide private cloud hosting. Progent maintains a group of network consultants located in the Tampa area, and Progent can also provide remote support from Progent's countrywide team of Microsoft-certified experts, Cisco-certified CCIE network engineers, CISM and CISSP-certified security experts, Hyper-V and VMware virtualization professionals, and senior disaster recover preparedness experts. Progent can also help your business to plan and carry out a migration to the Flexential data center by providing services such as planning solution configuration, specifying hardware components, system setup and testing, troubleshooting, streamling online management, and educating your IT support team.
Progent's Juniper-authorized network consultants can help you to plan and deploy Juniper Firewall and VPN platforms, optimize and support your network infrastructure, and upgrade smoothly from discontinued devices to the latest versions. Progent's Junos OS engineers can provide expertise with Juniper's premier network control software to enable your business to simplify the administration and strengthen the protection of your Juniper VPN appliances and routers. Progent also has broad experience maintaining Juniper's NetScreen OS and ScreenOS software platforms and can help organizations manage networks that include a combination of Juniper's software platforms.
Progent's Windows 11 experts can provide an array of services to support Windows 11 such as Microsoft 365 integration, mobile device management, at-home workforce access, security and compliance, automated provisioning, and Help Desk support services.
Progent's certified SonicWall firewall consultants can help you configure, maintain, and tune SonicWall firewall/VPN products including the current SonicWall TZ, NSa and NSsp Series of appliances and the older SonicWall PRO 1260 Secure Switch products. Progent's CISM and CISA-certified network security consultants can show you how to incorporate SonicWall firewalls into a complete network protection solution and design security into your corporate practices.
ProSight Data Protection Services ECHO provide small and mid-sized businesses an affordable and fully managed solution for reliable backup/disaster recovery. For a low monthly cost, ProSight Data Protection Services automates and monitors your backup activities and enables rapid recovery of vital files, applications and virtual machines that have become unavailable or corrupted due to hardware failures, software bugs, disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's disaster recovery consultants can provide world-class support to configure ProSight Data Protection Services to be compliant with government and industry regulatory standards like HIPAA, FIRPA, and PCI and, whenever needed, can help you to restore your critical information.
Progent's ProSight Virtual Hosting service offers proven virtual server technology, a world-class data center facility, and the support expertise of Progent's Microsoft-certified consulting team to provide small and midsize companies with a comprehensive information technology outsourcing alternative that improves network dependability and security, reduces management hassle, and cuts costs. With Private Cloud Hosting, a smaller company can have each of its operating system platforms and critical business application servers hosted in a secure and reliable facility on a fast, non-stop virtual server configured and supported by Progent's computer service professionals.
Progent is among the most qualified network consulting firms for creating email and messaging systems powered by Exchange 2000. Progent specializes in helping small companies get all the benefits of Exchange 2000 for common situations including upgrading from Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 administration.
Progent's Microsoft certified support team can show you how to define and deploy an efficient in-place Exchange Server 2007 migration plan that minimizes productivity disruption, simplifies ongoing support requirements, and makes your Microsoft Exchange Server 2007 easy to manage. For complicated multi-server or multi-location migrations, Progent offers the experience to complete your move rapidly and affordably. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and consulting offerings include expertise with the integration of third-party enhancements of Microsoft Exchange Server 2007 and the creation of unified messaging solutions based on Exchange 2007 Server.
This page includes current updates on cybersecurity threats, patches, and leading practices. Call or email Progent if your organization needs help protecting your network against the latest IT security threats.
Progent's Microsoft-certified consultants can help you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your company, create test environments and rollout plans, tune your network for local, multi-location, private or public cloud-based, and partial-cloud environments, train your IT management team, create a corporate-wide security plan, automate IT management, assist with application development, and build and test a DR/BC plan.
Progent's ProSight Email Guard solution uses the technology of leading information security companies to deliver centralized management and world-class protection for your email traffic. The powerful structure of Email Guard integrates cloud-based filtering with an on-premises security gateway device to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter serves as a preliminary barricade and keeps most unwanted email from making it to your network firewall. This reduces your vulnerability to inbound attacks and conserves system bandwidth and storage space. ProSight Email Guard's onsite security gateway device provides a further layer of inspection for inbound email. For outbound email, the on-premises gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The on-premises gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that stays inside your security perimeter.
Microsoft 365 Exchange Online lets you use cloud-based virtual machines, mailboxes and other email infrastructure to reduce hardware costs and management overhead. You can use Microsoft 365 Exchange Online to host all your Exchange mailboxes, or you can set up a hybrid solution that combines on-premises as well as cloud-resident mailboxes. Progent's Microsoft-certified consultants can provide budget-friendly remote support to assist your small businesses to assess the potential advantages of Exchange Online, design a network topology that fits your business needs and IT budget, carry out an efficient move from your current Exchange organization to one that includes Exchange Online, train your IT staff and end users, and provide as-needed consulting and troubleshooting.
Progent's Technical Response Center provides nationwide extended hours remote help for IT networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support experts offer after-hours phone help and online secure computer access to isolate and repair technical problems quickly and economically. The breadth of IT experience available from Progent's staff of country-wide support professionals allows Progent to escalate even the most difficult network issues to appropriate specialists as needed. For urgent issues, the TRC endeavors to respond to your call for service within one hour.
For enterprises with branch offices in California or any region covered by Progent's engineers, Progent's Microsoft-Certified network support professionals and certified Cisco system specialists can provide a variety of network support services such as project planning, SOX compliance, office moves, enterprise security, network design, on-site or remote branch office support, and technical support for co-location hosting facilities. A Progent IT architect can help you design a multi-site information system that makes smart use of co-location facilities and Internet hosting sites. Progent's Microsoft Certified consultants can help major enterprises plan, deploy and maintain major rollouts of updated releases of Microsoft technology such as Active Directory, Exchange Server, SharePoint, SQL Server, and Enterprise Windows. Progent's CCIE and Cisco Certified Network Professional experts can assist you to configure Cisco products for connectivity solutions that combine simple, high-performance, integrated, and wireless networking.
Progent's high availability system experts provide reliability support, disaster recovery services, network load balancing, fault-tolerant interoffice connectivity, 24x7 Internet connection design, 24x7 data center support, and other 24x7 networking services to show your company configure a 24x7 environment for mission-critical applications. Progent possesses the background to design affordable, fault-tolerant systems by utilizing the evolving suite of Microsoft Windows Cluster servers such as Windows 2003 Cluster Server, SQL Cluster Server, and Exchange Cluster Server. Progent's Microsoft and Cisco certified consultants can help you design a high-availability mutli-site network with a completely mirrored Internet interface and intelligent network load balancing.
Urgent BlackBerry Exchange Onsite Technical Support
Cisco's Firepower Next Generation Firewalls provide a significant performance improvement compared to Cisco's previous-generation ASA 5500-X firewalls and offer unified management of modern security features like application visibility and control, next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can help your organization to plan and carry out a smooth upgrade to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower appliances with Cisco's security services to build and centrally manage IT ecosystems that span branch offices, data centers, private clouds and public clouds.
Progent's fault tolerant network consultants provide reliability consulting, disaster recovery planning, network load balancing, non-stop interoffice access, high-availability Internet architecture design, high-availability data center services, and other fault-tolerant operations consulting to show your organization create a non-stop network for line-of-business applications. Progent possesses the knowledge and experience to develop economical, fault-tolerant systems by deploying the evolving library of Microsoft Windows Cluster servers such as Windows 2003 Cluster Server, SQL Server Cluster, and Microsoft Exchange Cluster. Progent's Microsoft and Cisco authorized engineers can help you design a high-availability mutli-location network with a fully redundant Internet interface and efficient system load balancing.
Progent's Duo service plans utilize Cisco's Duo technology to defend against password theft by using two-factor authentication. Duo enables single-tap identity confirmation with iOS, Android, and other personal devices.
Progent's ransomware consultants can help your business to evaluate your ransomware vulnerability, remotely monitor and protect your IT environment, assist with negotiating a settlement with a hacker, and rebuild an information system victimized by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
Progent's Cisco-certified IT experts can help you build an affordable, fault tolerant Internet connection architecture that can achieve non-stop Internet access via a broad range of high availability Internet access technologies including non-stop BGP, transparent fail-over, and redundant ISPs. Progent offers CCIE consultants to show you how to utilize the most current techniques for high availability Internet connections to build an affordable, completely redundant Internet network with automatic failover and other capabilities to deliver non-stop Internet access.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent's expert consultants can help you define and deploy a smooth in-place Exchange Server 2007 upgrade plan that minimizes productivity downtime, reduces ongoing service demands, and makes your Exchange Server 2007 easy to manage. For complicated multiple server or multi-site migrations, Progent has the experience to finish your project quickly and affordably. Progent's Microsoft Exchange 2007 help, repair, and design offerings include assistance with the configuration of third-party enhancements of Exchange Server 2007 and the creation of unified messaging implementations based on Exchange Server 2007.
Progent can help you plan and execute a smooth migration to Microsoft Dynamics GP/Great Plains so that you retain your information, improve your protection, enhance your management reporting, take complete advantage of Microsoft Office integration, and reduce business interruption by creating and executing a smart migration strategy. Progent can also help train new Microsoft Dynamics GP/Great Plains 2010 users so you don't lose productivity. Progent can enhance your company reports and business analytics by providing Crystal Reports consulting, FRx assistance, and Excel expertise. Progent's background with Microsoft .NET technology, Microsoft SQL Server applications, and designing with VBasic, XML and other tools make it possible to produce specialized line-of-business software and eCommerce solutions that integrate transparently with Microsoft Dynamics GP 2010/Great Plains 2010.
Progent's UNIX family consulting services provide small businesses and developers assistance with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent offers your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad range of experience provides you with a convenient one-stop source to help you build and maintain a secure and reliable cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Progent can assist your organization to deploy Cisco's infrastructure technology to build a robust basis for your onsite, cloud-centric, or hybrid data center and streamline operations in key areas including compute and storage utilization, security and compliance, versatility, availability, and recoverability.
Progent's ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized organizations to diagram, track, reconfigure and troubleshoot their connectivity appliances like routers and switches, firewalls, and access points as well as servers, printers, endpoints and other networked devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch ensures that infrastructure topology maps are kept updated, copies and displays the configuration of virtually all devices on your network, tracks performance, and sends alerts when potential issues are discovered. By automating time-consuming management processes, WAN Watch can cut hours off common chores such as network mapping, expanding your network, finding devices that require important software patches, or resolving performance problems.
Cisco's Small Business family of APs are Linux-powered devices engineered as value-priced wireless solutions for small offices. Progent's Cisco CCIE wireless network infrastructure experts offer remote or on-premises integration and troubleshooting services to help your organization to plan, implement, upgrade, optimize, manage and debug Cisco Small Business wireless AP environments of any size or architecture.
Microsoft Exchange Server 2013 includes significant improvements to the capabilities of Exchange 2010 and delivers powerful innovations plus a revamped architecture. These improvements favorably impact key areas including manageability, high availability (HA), security, operational costs, collaboration, extensibility, performance, compatibility, and the user experience. Progent's certified Exchange Server 2013 consulting professionals can help you evaluate the potential advantages of migrating to Microsoft Exchange Server 2013, create a cost-effective validation and rollout strategy, and train your IT staff to manage your Microsoft Exchange Server 2013 solution. Progent can also provide affordable remote support and management services for Microsoft Exchange Server 2013.
Altaro VM Backup from Hornetsecurity offers small businesses a reliable and affordable platform for backing up and restoring Microsoft Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, remote, multi-site, and cloud architectures and also supports low-cost cloud backup to Azure Block Blob storage. Altaro VM Backup protects against ransomware via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide array of remote or onsite consulting services to help you to design, install, manage and troubleshoot a modern backup and disaster recovery solution based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/restore service based on Altaro VM Backup.
Progent can assist you to create, deploy and manage a backupup/restore plan based on MSP360 Backup technology to protect your resources residing on any leading public cloud. Progent can provide monitoring and remote management to protect against data loss caused by user miscues, computer glitches, ill-intentioned insiders, and external assaults like ransomware.
Progent's certified Microsoft Office Word and Microsoft 365 Word consultants can provide a broad range of affordable remote consulting services to help your organization to maintain your existing Microsoft Word environment or assist you to upgrade to a newer release of Office Word. Support available from Progent's Word experts include VBA software development, identifying and resolving compatibility issues between different releases of Word, interfacing Word with different Office applications such as Excel and Microsoft Outlook or with 3rd-party platforms and plug-ins,network optimization for dependable. reliable cloud connectivity, security consulting, smart phone and tablet integration, and remote training sessions tailored for individuals or groups.
Progent's ProSight Email Guard uses the technology of leading data security vendors to provide centralized control and comprehensive protection for all your inbound and outbound email. The hybrid architecture of ProSight Email Guard managed service integrates a Cloud Protection Layer with a local security gateway device to offer advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-based malware. The Cloud Protection Layer acts as a first line of defense and keeps the vast majority of threats from reaching your network firewall. This reduces your exposure to external threats and saves system bandwidth and storage. Email Guard's onsite security gateway device provides a deeper layer of inspection for inbound email. For outgoing email, the local gateway provides anti-virus and anti-spam filtering, DLP, and encryption. The local gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that stays within your corporate firewall.
Progent's remote access and smartphone synchronization experts can help you to design and deploy secure access solutions for off-site desktop PCs, notebooks, and smartphones so they integrate tightly with your IT network, enabling your business to improve the productivity of your off-site workforce.
Remote continuous monitoring, proactive alerts, and periodic reports are vital to preserving the proper operation of your IT system and avoiding preventable and expensive downtime. Remote Monitoring and Management solutions have advanced to the point that businesses of any size can afford a degree of network stability that was previously reserved for large enterprises. Progent offers a variety RMM solutions delivered as low-cost services created to help your company to detect and fix a most network issues before they get big enough to impact productivity.