Microsoft allows you to create seamless hybrid networks that combine Office 365 Exchange Online and on-premises Exchange deployments. This permits you to have some Exchange mailboxes hosted at your on-premises datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consulting team can help you with any phase of designing, implementing and debugging your hybrid Exchange Online solution. Progent's Exchange specialists can provide as-needed support to help you resolve challenging technical issues and also can provide extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange solution is completed on time and within budget.
Progentís Microsoft certified experts provide a variety of consulting services for Dynamics GP (formerly Great Plains). Dynamics GP/Great Plains is a financial and ERP solution built, like all Microsoft financial tools, on the scalable and popular platform of Microsoft Windows technology. Microsoft Dynamics GP provides an affordable solution for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is simple to install and integrate, and with its modular design you are able to license only the functions you currently need, with the option to add users and increase capabilities when necessary. Progentís Dynamics GP/Great Plains support engineers can show you how to deploy, configure and manage the latest release of Microsoft Dynamics GP or upgrade smoothly from an older edition.
Progent uses a sophisticated service reporting system that stores and organizes detailed documentation for all billed services. Unlike many independent consultants or small support organizations who provide scant documentation or details of tasks performed, each service delivered by Progent is tracked by full documentation. Every Progent staff member has access to the support documentation transmitted by each staff member to every customer. The practice of documenting and organizing service activity results in more efficient support and eliminates a slew of typical misfortunes such as when a support customer is effectively held captive to a consultant who refuses to release vital service information.
Microsoft Small Business Server (SBS) is a low-cost suite of essential servers that provides the foundation for a feature-rich but manageable IT network. The technical demands of the Microsoft .NET products included with Small Business Server 2011 calls for a computer support expert with real-world background planning and building seamless, end-to-end business network environments. Progent's Microsoft SBS Server consultants have an average of over a decade of background supporting business systems founded on Microsoft platforms. This background assures you results in deploying, administering, and troubleshooting IT solutions that incorporate the SBS Server package of servers and productivity software.
Progent's Citrix consultants can help your business to design, implement, administer, and support a virtualized Windows application delivery system based on Citrix XenApp. Progent's Cisco-certified CCIE network consultants can show you how to enhance your infrastructure for distributing server-side and client-side applications, and Progent's remote datacenter support consultants can help your organization to administer and support a remote datacenter that offers high availability, advanced protection, and rapid recovery.
Progent's Cisco certified networking consultants can help you to maintain older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also help you to set up, manage, upgrade and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.
Progent's Meraki Wi-Fi AP consultants provide online and on-premises support to assist organizations of any size to design, deploy, maintain, expand or debug Wi-Fi systems that utilize Cisco Meraki APs. Progent can assist you to set up and manage Cisco's Meraki-based Wi-Fi infrastructure for sites that range from a telecommuter's home or a remote office to a large campus or a multi-site enterprise. Progent can also help you to integrate other Cisco products such as Catalyst and Nexus switches, routers and firewalls to create a seamless ecosystem that provides identical access, performance, security, manageability and availability for wired and Wi-Fi users regardless of their mobility or computing device.
Progent's veteran group of IT consultants and application experts have extensive experience providing remote and onsite support for businesses of any size who need to integrate Android phones into their information systems so that users can communicate and collaborate while on the go. Progent has the range of know-how to solve network problems that involve multiple manufacturers and that represent a combination of legacy and up-to-date information technology. Progent provides cost-effective online technical support to assist you with any stage of designing, configuring, managing and troubleshooting your Bring-Your-Own-Device (BYOD) solution. Progent can deliver as-needed technical support to help you to handle especially stubborn IT issues, or Progent can provide comprehensive project management support to ensure that you complete major network projects on time and on budget. Progent can assist with on-premises, cloud-based, or hybrid network environments and offers support for all major operating systems, applications, management utilities and network infrastructure. Progent also offers customized group or one-on-one classes to help you manage and use Android phones and tablets securely and productively.
Progent's Microsoft authorized experts offer several service programs to help medium-size and large companies create an efficient and productive internal Network Support Helpdesk. Progent's consulting services include Return on Investment evaluation, process analysis and improvement, management reporting, training of in-house personnel, and documentation of procedures. Progent's Software Evaluation and Integration Support Services help companies analyze the numerous top level Help Desk software packages available and determine what products may be too costly, lack key capabilities, or align poorly with your organization's corporate culture. Progent also offers temporary staffing for organizations who need to augment their in-house Help Desk staff for special tasks or to substitute for absent or indisposed personnel.
Progent offers affordable online support to help businesses of any size to access Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can help your IT team with every phase of Amazon AWS integration including requirements analysis, readiness evaluation, system design and review, testing, deployment, administration, performance optimization, software license management, disaster recovery mechanisms, and security and compliance.
The new Cisco ASA 5500-X Family of firewalls with Firepower Services provide substantially more performance than Cisco's legacy PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX security appliances for new deployments. Progent's Cisco-premier CCIE network consultants can help you to maintain your current PIX or ASA 5500 firewalls and upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your company to plan, integrate, optimize, administer and troubleshoot firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.
Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP status as a result of thorough testing and extensive work with information security architecture. ISSAP security experts possess comprehensive knowledge of access management systems and techniques, phone system and network security, cryptography, needs evaluation, BCP and disaster recovery, and physical security integration. Progent's ISSAP-certified security experts can assist your business with all phases of secure network architecture.
Progent's Microsoft-certified Windows Server 2019 consultants can help your organization to plan and carry out a cost-effective migration to Windows Server 2019 using your current deployment architecture or a new cloud-based or hybrid deployment model. Windows Server 2019 delivers major enhancements in scale, performance, manageability, virtualization, security and compliance, hybrid on-prem plus cloud deployments, availability, and container support.
Progent's certified Windows Server 2019 consultants can help your organization to plan and carry out an efficient migration to Windows Server 2019 using your current deployment architecture or a new cloud-based or hybrid deployment model. Microsoft Windows Server 2019 delivers major improvements in scale, performance, manageability, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud integration, resilience, and Linux support.
Progent's ProSight Virtual Hosting combines proven virtualization technology, a state-of-the-art data center facility, and the technical services of Progent's Microsoft-certified consulting group to provide small companies with a comprehensive IT outsourcing alternative that enhances network dependability and security, reduces management hassle, and lowers expenses. With Private Cloud Hosting, a small or midsize company can have all of its software platforms and critical business application servers supported within a secure and reliable data center on a high-performance, high-availability virtual machine set up and supported by Progent's computer service professionals.
Progent provides three basic types of Helpdesk services including Microsoft and Cisco Call Center Outsourcing Support Services, Virtual Helpdesk Services, and Help Desk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft experts gives your customers instant access to a reliable technical group with extensive experience delivering phone support and online repair for IT systems based on Microsoft technology. Progent's focus is on giving the support Help Desk a positive reputation as a solid contributor to company productivity. Progent's goal is to resolve rather than merely record problems.
To provide cost-effective IT services for small businesses, Progent has developed comprehensive computer outsourcing packages that offer small organizations fast access to network expertise without requiring you to recruit, train, and maintain a large full-time IT staff. Progentís IT outsourcing services give you an economical way for creating a protected and reliable environment for your important Microsoft Windows business productivity suites including Office XP and Office 2003.
Progent's certified Office Excel and Office 365 Excel consultants offer a wide variety of online services to assist your organization to plan, develop, test, deploy, administer, and troubleshoot applications powered by any release of Excel, including Excel Online and Microsoft Office 365 Excel. Progent can help you to upgrade your legacy Excel solutions to the latest versions of Excel, support Excel on iOS-powered iPhones and iPads and Google Android phones and tablets, and identify and fix compatibility problems between different versions of Office Excel. Progent offers as-needed support to organizations looking for a quick fix to a specific issue related to Excel and Progent also offers comprehensive project management services for migrating or creating mission-critical application software based on Excel. Progent's affordable online training for Office Excel can be customized to meet the needs of individual users or groups.
Our Experts Group offers support in important areas that include Apple OS networking and applications; Expertise for Linux-powered, UNIX-based, and Sun Solaris environments; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management customization; Line-of-business and vertical program support; Chief Information Officer, business analyst, and project logistics outsourcing; Custom program design and integration; Web, eCommerce, EDI, and client portal development and deployment; DBM management and efficiency help; Management information consulting; and Telecom systems support.
Progent's Microsoft engineers can provide advanced expertise in deploying, managing and troubleshooting any edition of Project, Microsoft Project Server, and Microsoft Project Online and can deliver a wide variety of cost-effective online consulting services following proven best practices to help organizations of any size to receive all the advantages of this powerful project management solution. Services available from Progent include system planning, installation and upgrades, strategies for safe collaboration among local and offsite users, network infrastructure optimization, and customized online training.
Microsoft Forefront TMG 2010 is based on the powerful security capabilities of ISA Server 2006 and provides a easily managed web gateway that delivers a one-server platform for an array of security features such as an application and network layer firewall, URL monitoring and filtering, antimalware, intrusion protection, reputation services, Virtual Private Network management, plus HTTP/HTTPS inspection. Forefront TMG 2010 provides advanced web security logging and reporting capabilities, allows custom reporting generated by Microsoft SQL Server, works with Active Directory to simplify authentication and policy enforcement, and can be operated as a virtual server to lower expenses and improve availability. Progent's Microsoft-certified consultants can assist you to design and execute test and production implementations; interface Forefront Threat Management Gateway with Windows Server 2008, AD, Microsoft SQL Server, Microsoft Exchange Server, and Microsoft SharePoint 2010; set up Forefront TMG 2010 to run on a virtual server with Windows Hyper-V; and provide continuing consulting and troubleshooting. Progent can also help you to upgrade economically to Microsoft Forefront Threat Management Gateway from any version of ISA Server.
Progent's consultants offer Mac users a range of services such as workstation support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows networks, Microsoft Entourage and email expertise, security services, and one-on-one education. Progent can assist businesses to migrate to macOS from Mac OS X or other earlier versions of Apple OS X and Progent can offer expertise with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also help your business with Apple iPhone support and iPad management, or moving to Apple's iCloud. For business environments based exclusively on Apple macOS or OS X or for systems incorporating a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the difficulty of designing, integrating and maintaining a network infrastructure that is reliable, secure, fast and able to achieve your organization's objectives.
If you want to update your production web site, create internal webs for applications such as human resources or worker training, design a high-impact web presence for a new venture, or generate line-of-business, data-driven custom web applications, Progent can provide skilled and experienced web designers. Progent's consultants can also show you how to design and manage a safe, robust server and communications network, including off-site and wireless connectivity, to run your web solutions.
Progent offers cost-effective online access to an Oracle-certified MySQL RDBMS DBA or software programmer and can assist organizations of any size to integrate and manage MySQL in a dependable IT environment that offers high levels of speed, expandability, and security. Progent also has experience assisting companies port applications from Oracle to MySQL.
Progent's CISSP-premier cybersecurity experts can help businesses of all sizes with any facet of information system security. Progent can implement cost-effective cybersecurity systems that protect a small office against advanced malware attacks or Progent can design, deploy, and monitor a comprehensive security strategy for hybrid enterprise networks that support local, remote, and mobile clients accessing IT resources distributed across multiple physical datacenters and public and private clouds.
Progent's Cisco-certified Wi-Fi networking experts offer online and on-premises consulting and troubleshooting services to assist you to design, install, administer, tune, and repair wireless deployments that incorporate Cisco's Meraki access points. Progent's consultants can also assist you to plan and deploy hybrid networks that integrate local and cloud-based resources and that deliver easy access, advanced security, unified management, and dependable operation for all your mobile and desktop endpoints.
Progent offers the support of RIM BlackBerry-premier consultants who can help small businesses to plan, manage, and repair BlackBerry technology economically and effectively, eliminating the requirement for an in-house BlackBerry specialist and reducing the expense and distraction of supporting a mobile workforce. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security engineers. This wide range of knowledge, combined with Progent's proven remote support model, offers small and mid-size businesses an efficient solution for integrating BlackBerry devices and software productively into their IT network.
Cisco's security and offsite connectivity solutions for small to medium sized companies represent a complete range of manageable protection hardware and software to help you protect your entire information system. Cisco's VPN product family includes routers and switches, firewalls, and VPN solutions. Progent's professional staff of consultants includes field-proven specialists with Cisco's Certified Internetwork Expert and CCNP qualifications who can help your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco protection solutions that fit most closely with your business goals.
Progent offers affordable online and onsite consulting to assist businesses to migrate all or part of their core network infrastructure to Google Cloud Platform services. This can save management hassle and equipment costs and enable access to Google's state-of-the-art AI and machine learning tools. Progent can help you with every phase of Google Cloud Platform integration including requirements analysis, readiness evaluation, system design and review, testing, configuration, administration, performance optimization, software license management, backup/restore solutions, and security.
For corporations with branches in or any region served by Progent's consultants, Progent's Microsoft-Premier IT support professionals and certified Cisco network consultants offer a variety of network support services such as project management, SOX compliance, office moves, enterprise security, network design, local or remote emergency support, and technical support for data center hosting facilities. A Progent network architect can show you how to plan a multi-office network that makes efficient use of collocation services and Internet hosting sites. Progentís Microsoft Certified consultants can help major enterprises design, integrate and support major rollouts of the latest versions of Microsoft products such as Active Directory, Microsoft Exchange Server, SharePoint, SQL Server, and Enterprise editions of Windows. Progentís CCIE and Cisco Certified Network Professional consultants can assist you to configure Cisco technology for connection solutions that combine basic, high-speed, integrated, and wireless networking.
Microsoft ISA 2006 is a comprehensive edge gateway that offers a fully integrated application layer firewall, virtual private network (VPN), and web caching platform for safeguarding the Internet-facing networks of any organization against a broad range of attacks. Progent's Microsoft Internet Security and Acceleration Server 2006 engineers can help you plan, cost-justify, pilot, implement, configure and manage the any version of ISA Server 2006 on your information system.
Progent's Palo Alto Networks firewall experts can help you choose, deploy, and manage Palo Alto Networks firewall appliances to provide a next-generation security ecosystem that spans your on-premises and cloud-based resources and protects all users anywhere with any endpoint device.
Progent's network consultants can help your company to streamline desktop update and patch management by delivering expertise with administration solutions such as Microsoft System Center Configuration Manager, SMS 2003, and Windows Server Update Services (WSUS).
Progent's CISSP-premier cybersecurity consultants can help organizations of any size with any facet of information system security. Progent can help implement efficient cybersecurity solutions that protect a small business from advanced malware attacks or Progent can plan, configure, and manage a comprehensive security strategy for hybrid enterprise networks that support local, online, and mobile clients sharing IT resources spread across a mix of physical sites and various clouds.
Progent offers support services for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can show you how to select, configure, and manage a WatchGuard Firewall/VPN appliance that aligns with your network security needs and budget. Progent can assist you to maintain legacy WatchGuard firewall appliances or migrate smoothly to current WatchGuard firewall solutions.
Progent's Exchange Server Hosting and Management Services offer a world-class data center with redundant power and cooling systems, 24x7 site security and IT support center, plus fault-tolerant connections to Internet backbone service providers. Hosted Exchange servers are configured as virtual machines for high uptime, easy expandability, and rapid recovery. Services include integration with your network, access to mobile communication devices, continual tracking of efficiency and network security, spam protection, security update and revision control, Help Desk Call Center services, per-day data backup, and full messaging administration support.
Progent's ProSight Email Guard solution uses the technology of top information security vendors to deliver centralized control and comprehensive protection for all your inbound and outbound email. The powerful structure of Progent's Email Guard integrates cloud-based filtering with an on-premises security gateway device to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. Email Guard's Cloud Protection Layer acts as a first line of defense and blocks the vast majority of unwanted email from making it to your network firewall. This decreases your vulnerability to external threats and conserves network bandwidth and storage space. Email Guard's on-premises security gateway appliance provides a deeper level of inspection for inbound email. For outgoing email, the local security gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to monitor and protect internal email that originates and ends within your security perimeter.
Amazon Marketplace Web Service is a library of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating key sales activities including listings, orders, payments, fulfillment, and finances. By tapping into Amazon's extensive online selling environment and automating their sales processes, merchants can expand their reach, lower their cost of sales, improve response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service developers can collaborate with your development staff and provide programming, workflow integration, project management support, and training so you can shorten development time and costs and get to market quickly.
For custom application development, Progent can supply software design consultants to produce business applications in areas such as eCommerce, web development, Microsoft Dynamics packages including Great Plains Software accounting system, and specialized management reports produced by Crystal Reports, Access Report, or FRx Reports. Progentís experts can use Internet Information Services to create custom eCommerce solutions based on Microsoft ASP.NET. Also, Progent can provide expertise in a broad range of custom program development environments including SQL Server and Delphi. For made-to-order e-Commerce software, Progent also offers specialists in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.
Progent is organized provide in-depth online consulting for all technical areas associated with todayís small business IT networks and allows you to outsource an array of strategic, on-demand services such as a temporary CIO to provide advanced planning and negotiating skills, a Call Center for help desk services, 24x7 remote monitoring, spam and email-borne virus protection as an outside-the-firewall service, project management for critical initiatives such as office relocations oroperating system upgrades, connectivity experts for building and maintaining high-performance and robust network infrastructure, certified security specialists to ensure data protection and regulatory compliance, disaster recovery experts to help design business continuity strategies, and software developers to write, customize, or troubleshoot mission-critical applications.
Progent's Microsoft-certified engineers can provide affordable online and on-premises support to carry out your upgrade to Exchange 2010, produce comprehensive documentation of your upgraded messaging environment, educate your IT team and users to get them ramped up quickly on Exchange Server 2010, and offer continuing administrative consulting and technical help. Progent can also help you migrate from Exchange 2010 to Exchange Server 2013 or Exchange Server 2016.