Additional Topics of Interest

Cisco Router Computer Network Consulting
Cisco Firewall Consulting Services

Progent's Cisco CCIE-certified network infrastructure experts have extensive experience helping ISPs to design, implement, manage, optimize, and debug high-availability, extensible network environments appropriate for public networks.

Midsize Office Security Consulting Services
Small-Medium Business PC Consulting

Progent provides IT services for medium size companies with 100 to 250 system users. The mid-size company or work group has typically been an underserved segment of the market for IT support services. The overhead and service delivery models of major third-party support organizations make them too expensive for the typical small business or small medium business (SMB), which usually has a minimal IT budget with which to maintain an IT network whose complexity and capability are frequently similar to the information systems of far larger companies. Progent's support delivery model, which takes great advantage of remote support, virtual network technology and proactive server monitoring, significantly lowers the IT support costs of a small-medium business while providing the mid-size organization with big-company service from certified, IT consultants with background in a broad range of small business network solutions. If your mid-sized organization or small business is looking for levels of network help needed for a mid-size office without paying big-company prices, contact Progent.

Configuration Microsoft Windows 2003
Technology Professional Windows Server 2003

Progent's certified Windows 2003 Server engineers can provide computer support and expert consulting services for the entire family of Microsoft .NET Enterprise Servers, Windows Server 2003, and Microsoft Windows Server 2000. Progent's Windows 2003 upgrade, configuration, administration, and support services include system design, installation, project management, on-premises and remote technical support and repair, Help Desk outsourcing, CISM-certified security consulting, comprehensive outsourcing, and cost-effective co-sourcing.

After Hours Macintosh Virus Protection Engineers
Top Professionals Apple Mac Spam Filtering

Progent's certified security consultants can show you how to secure your Apple Mac network through expert services including performing security audits, recovery from virus and denial of service attacks, configuring firewalls, implementing secure off-site and mobile access, installing automated programs for defense against viruses, spam, and directory harvest attacks, and developing a comprehensive security strategy appropriate for the specific goals of your business network.

Cisco Certified Virtual Helpdesk Engineer
Co-managed Heldesk Engineer

Progent’s Shared Call Center service makes it possible for your IT organization to split the load for Help Desk services seamlessly between your IT staff and Progent's pool of certified desktop support engineers and subject matter experts (SMEs). Progent’s Co-managed Help Desk service is a collaborative support solution based on the top shared PSA tool for managing end-user service requests, ticket lifecycle, responsibility, progress tracking, and reporting.

Microsoft Certified Expert Setup and Support Office 365 PST migration
Office 365 and iPhones Support and Integration

Microsoft supports transparent hybrid ecosystems that integrate Office 365 Exchange Online and local Exchange deployments. This permits you to have specific mailboxes located on your physical datacenter or private cloud and other mailboxes resident on Office 365. Progent's certified Exchange consultants can help your organization with any facet of designing, integrating and debugging your hybrid Exchange Online deployment. Progent's Exchange specialists can deliver occasional expertise to help you through stubborn technical issues and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange initiative is carried out on schedule and within budget.

Data Protection Manager 2016 SOFS Support and Setup
Data Protection Manager 2016 ReFS Consulting Services

System Center 2016 Data Protection Manager (SCDPM 2016) provides near-continuous backup and easy recovery functions for Microsoft-based networks. Data Protection Manager 2016 offers application-aware backup for critical platforms such as Microsoft SQL, Exchange and SharePoint Server, backs up Windows and Linux virtual machines, works with VMs running on Windows Hyper-V and VMware, and can use Azure for easy-to-manage cloud backup and recovery. Progent's Microsoft-certified consultants can help organizations of any size to design, deploy, manage, and repair an enterprise-wide backup/restore system built around System Center 2016 Data Protection Manager. Progent can help you to migrate from an older release of DPM or from a legacy solution, and Progent can optimize your DPM 2016 environment for on local, colocated, cloud or hybrid deployments. Progent can provide remote or onsite support and can deliver occasional guidance to help you through challenging issues or provide end-to-end project management or co-management services to help you complete your SCDPM 2016 deployment on schedule and within your budget.

Microsoft Office System Support Group
Microsoft Windows Network Security Consultants

Progent’s computer outsourcing support offerings for small companies feature designing 2003 Server, .NET, and BackOffice systems, coordinating upgrades to XP, Windows 2003 Server, Active Directory, and Exchange Server 2003, Help Desk Call Center, online and in-person repair, resolving stubborn integration issues, and producing a comprehensive security plan. Progent can show you how to enhance network reliability and throughput via non-stop technologies, resilient network architecture, and proactive server monitoring. Progent also offers project management help for large-scale upgrades and can help with needs definition, resource inventory, BOM production, vendor selection, purchasing coordination, and professional documentation. Progent’s computer outsourcing help also includes education for office productivity software such as Microsoft Office.

Emergency CRISC Certified Cybersecurity Network Consulting
CRISC Risk Identification On-site Support

Progent's disaster recovery support and business continuity consultants can show you how to create a disaster recovery plan in case of an IT system disaster. Progent can help you develop a complete disaster recovery strategy that incorporates scheduled disaster recovery evaluations and testing. Progent's Microsoft and Cisco-authorized professionals can also show you how to create an affordable, zero-downtime system architecture that addresses availability issues covering a broad array of network technologies and processes.

Best Microsoft Azure hybrid cloud solutions Consulting
Open Now Azure and Cisco AnyConnect Engineers

Progent can assist you with every stage of Microsoft Azure integration including needs analysis, prerequisites assessment, system design, pilot testing, deployment, automated management, performance optimization, software license controls, disaster recovery preparedness, security policy enforcement, and regulatory compliance assessment. Progent can assist your IT staff to set up and debug firewall appliances and VPN tunnels so that your users can securely access to Azure resources, and Progent's Microsoft-certified consulting experts can help you set up key Microsoft platforms to work in the cloud including Microsoft Windows Server, Exchange, SQL Server and SharePoint. Progent can also help your organization to set up a hybrid cloud ecosystem that seamlessly combines on-premises datacenters with Azure-based services.