Progent can assist your business in all phases of your upgrade to Microsoft Exchange 2016 such as designing high availability architecture for an on-premises, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V strategy; determining storage requirements for your virtual machines, mailbox databases and log files; configuring HLB for fault-tolerant client access services; designing, setting up and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web.
Progent's certified SQL Server 2017 consultants can help your organization to design and implement a smooth upgrade from your current SQL Server deployment to SQL Server 2017.
Progent's Duo service plans incorporate Cisco's Duo technology to defend against password theft by using two-factor authentication. Duo enables one-tap identity verification on iOS, Google Android, and other out-of-band devices.
Progent's Microsoft-certified SQL Server 2017 consultants can assist your business to assess the business benefits of migrating to SQL Server 2017 and can help you to plan and implement an efficient migration of your databases and applications to any deployment model including on-premises, cloud-based, or hybrid. Progent's SQL Server experts offer remote or on-premises support services ranging from as-needed architecture assessment or debugging to end-to-end project management to make sure your SQL Server 2017 initiative is successfully completed on time and on budget.
Cisco's Small Business 100, 300 and 500 series of APs are Linux-based devices engineered as value-priced wireless APs for light workloads. Progent's Cisco CCIE-certified Wi-Fi network consultants can provide online or on-premises configuration and troubleshooting services to assist you to design, configure, update, tune, administer and troubleshoot Cisco Small Business Wi-Fi access point deployments of any size or architecture.
For enterprises with branch offices in or any area covered by Progent's engineers, Progent's Microsoft-Premier network support experts and certified Cisco network specialists offer a variety of IT consulting services including project management, SOX compliance, office relocations, corporate security, network architecture, on-site or remote branch office support, and troubleshooting for data center hosting environments. A Progent network architect can help you design a multi-office information system that makes smart use of colocation facilities and Internet hosting sites. Progent's Microsoft Certified consultants can help large enterprises design, integrate and support major rollouts of updated releases of Microsoft technology including Enterprise Active Directory, Microsoft Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise Windows. Progent's Cisco Certified Internetwork Expert and Cisco Certified Network Professional consultants can help you deploy Cisco products for connectivity solutions that combine basic, high-speed, integrated, and wireless networking.
Progent's IT outsourcing services offer affordable network support for mid-size organizations. Whether it includes designing system architecture, setting up an in-house Help Desk or outsourcing a one, deploying an updated e-mail platform, monitoring your system, or building an on-line business application, outsourcing your IT technical services can reduce costs and eliminate risks, permitting network support budgets to grow in a more moderate and manageable fashion than is possible by amassing a bulky, all-purpose in-house IT staff. Progent's Outsourcing White Paper and datasheets show how Progent can help you build a protected and highly available network foundation for your critical Windows-powered business software such as Windows 2008, Exchange Server, and Microsoft SQL Server.
Our compensation model is based on revenue sharing, so just like being a freelance contractor, your income is entirely driven by your generated revenue. Some Progent support staff focus on lifestyle issues and elect to work at an easy pace, using our self-determined schedule to follow individual pursuits such as hiking, motorcycle racing, skiing, surfing, vacations, or sharing free time with relatives and acquaintances. Others take advantage of the chance to make big dollars via lots of effort and extended hours. Progent completely encourages both ends of the spectrum and everything in between.
Progent's Duo service plans incorporate Cisco's Duo cloud technology to defend against compromised passwords by using two-factor authentication. Duo enables single-tap identity confirmation on Apple iOS, Android, and other personal devices.
Progent provides national urgent technical support and troubleshooting services for businesses that run UNIX or Linux environments or whose information systems include a combination of UNIX and Microsoft Windows products. Remote IT help provides optimum return for your information technology dollar by extending client efficiency and shortening the time charged for computer analysis and repair. Advanced online support tools and skilled technicians and consultants allow Progent to handle the majority of IT issues without squandering time and expense by traveling to your site. In the vast majority of cases your IT problems can be remediated by telephone or via a mix of telephone help and online access. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISA certified security professionals to help with the toughest system problems.
Progent is a certified Hornetsecurity/Altaro partner and can plan, install, and manage an implementation of 365 Total Backup to protect your Microsoft 365 mailboxes, files stored within your company's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows-powered laptops and desktops.
Progent offers consulting expertise for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can show you how to choose, configure, and manage a WatchGuard Firewall product that fits your security requirements and budget. Progent can assist you to manage outdated WatchGuard firewalls or migrate efficiently to modern WatchGuard firewalls.
Stealth intrusion testing is a key part of any comprehensive network security strategy. Progent's security professionals can run thorough penetration tests without the knowledge of your organization's in-house network support resources. Unannounced penetration checking uncovers whether current security defense systems such as intrusion detection warnings and event history monitoring are properly set up and actively observed. Progent can provide continuous autonomous penetration testing to define your internal/external attack surface and to identify ways that vulnerabilities, unsafe configurations, stolen credentials, overlooked patches, and ill-advised product defaults can be chained together by hackers into the multi-front attacks typical of the latest strains of ransomware.
Progent imposes no initialization fee and asks no monthly commitment for services provided during normal working hours. Progent's small granularity avoids large bills for quick fixes so you won't be tempted to allow less critical problems to stay unaddressed.
Progent's Microsoft-certified Intune consultants can help you to assess the business value of utilizing Intune for administering your web-facing mobile devices including laptops, smartphones, and tablets based on Windows, Apple iOS, and Android. Progent's Intune consultants can help you to configure security and compliance policies, plan and deploy test environments to evaluate the appropriateness of Microsoft Intune for your environment, deploy Intune across your enterprise, combine Intune with System Center Configuration Manager for single-console change management, and troubleshoot your Microsoft Intune deployment.
Progent's data protection experts can assist you to design, deploy and debug a backup/restore solution built around MSP360 technology. MSP360 enables file/folder or image-based backup/restore for VMs and physical machines, supports all leading public clouds, and allows you to create a data protection solution with a low Recovery Time Objective (RTO) and a granular RPO. With ProSight Data Protection Services 360 Backup, Progent offers end-to-end monitoring and management of your backup environment to protect against data loss resulting from human miscues, system glitches, ill-intentioned users, and external assaults like ransomware.
Progent's Mac networking consultants can assist you with a wide array of system foundation issues including system architecture, remote and mobile connectivity, internetwork compatibility, protection, and new technologies including Voice over IP and high-speed wireless networking. For business networks based solely on Mac OS X or for environments that use a combination of Mac, Linux and Windows based servers and workstations, Progent has the experience and depth to handle the complexity of designing, configuring, and maintaining a system architecture that is robust, secure, efficient and supportive of your corporate objectives. Progent can help you configure Apple's Xserve enterprise servers, Xserve RAID non-stop storage systems, and Xsan storage area network solution. Progent can also give you access to certified experts to support Cisco routers and switches.
Progent is a certified Hornetsecurity/Altaro partner and can design, configure, and manage a deployment of 365 Total Backup to protect your Microsoft 365 mailboxes, files residing on your organization's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows laptops and desktops.
Progent delivered a wireless integration solution that enabled a school to increase productivity and eliminate the recurring expense of a dedicated data connection. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim wireless bridge is intended for connecting remote sites up to 2.5 miles apart and can extend to even greater ranges. This wireless alternative provided better performance and dependability than simply amplifying the 802.11b wireless connection, and since it uses the 5.8Ghz spectrum it provided immunity to local interference.
Progent's Microsoft-certified professionals have 20 years of experience designing, integrating, and maintaining email systems for clients in the and across the U.S. Progent offers economical Microsoft Exchange Servers consulting support to ensure that your email system offers protection, fault tolerance, easy access for off-site and mobile users, efficient administrative tools, and productive integration with telephony. Progent provides consulting and support services for Exchange 2016, Exchange 2013 Server, Microsoft Exchange 2010 Server, Exchange 2007 Server, Exchange 2003, and Exchange 2K Server. Progent can also help small or mid-size companies to upgrade to Exchange 2016 Server or Microsoft Exchange 2013 Server.
Progent is organized deliver in-depth remote consulting for all major technical areas common to today's small business information systems and allows you to outsource an array of vital, on-demand services such as a part-time Chief Information Officer to provide advanced IT design and budgeting capability, a Call Center for help desk services, 24x7 server monitoring, spam/virus filtering as an outside-the-firewall service, project management for major projects such as office relocations oroperating system upgrades, connectivity consultants for designing high-performance and reliable network infrastructure, security specialists to ensure information protection and compliance, disaster recovery specialists to create business continuity plans, and software programmers to write, enhance, or repair business application programs.
ProSight Data Protection Services ECHO offer small and mid-sized organizations an affordable end-to-end service for reliable backup/disaster recovery (BDR). For a fixed monthly price, ProSight DPS automates and monitors your backup activities and enables fast recovery of critical files, applications and VMs that have become unavailable or corrupted due to component breakdowns, software glitches, natural disasters, human error, or malware attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's disaster recovery specialists can deliver world-class support to configure ProSight DPS to be compliant with regulatory requirements like HIPAA, FIRPA, and PCI and, whenever needed, can assist you to recover your business-critical data.
Progent's Juniper Networks-authorized NetScreen consultants can help you to configure and optimize NetScreen 5200 and 5400 routers, upgrade from previous NetScreen devices to the latest Juniper technologies, and troubleshoot infrastructure problems in all-Juniper or mixed-vendor systems.
Microsoft SQL Server 2016 introduces significant enhancements in performance, capacity, security and compliance, uptime, mobile computing integration, and integrated business intelligence. New features include PolyBase for handling relational and non-relational files simultaneously for big data applications, R language integration, Dynamic Data Masking, Mobile Reports, and centralized control over on-premises and cloud operations and services. Progent's Microsoft-certified consulting team can deliver remote and onsite support to assist organizations of any size to implement, administer or debug any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other core Microsoft products including Windows Server and Hyper-V, Exchange, SharePoint, Dynamics GP, Skype for Business, and SCOM.
ProSight Reporting is an expanding family of real-time reporting utilities created to work with the industry's leading ticketing and remote network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's ProSight Virtual Hosting service provides complete hosting of a small organization's servers in an environment that delivers the maximum level of availability and scalability and is in addition easy to migrate to any data center. ProSight Virtual Hosting and management services are built upon proven virtualization techniques that allow small and midsize businesses with mixed- platform environments to save dramatically on the expense of capital equipment, infrastructure maintenance, and IT administration while achieving world-class fault tolerance and an unmatched level of vendor independence.
Microsoft SQL Server 2008 delivers powerful, familiar tools to computer professionals and information workers, lessening the complexity of creating, deploying, managing, and accessing company data and database applications in environments ranging from mobile devices to enterprise information systems. The sophistication and interconnectivity requirements of Microsoft SQL Server 2008 require an IT consulting firm with real-world expertise and broad knowledge in designing and building data-driven, comprehensive business IT solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work supporting Microsoft technology, assures you success in designing, configuring and supporting Microsoft SQL Server 2008 applications that are well integrated with the Microsoft .NET environment.
Progent's Cisco-certified IP phone and video IP phone experts can assist you to configure, manage, and troubleshoot Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent can provide support for all models of Cisco's IP phones from discontinued VoIP products to the latest HD media phones. Progent's consultants can also help your organization to integrate your VoIP phones and video IP phones with Cisco Unified CM, previously branded CallManager, or with Unified CM Express (CME) to create a an advanced IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also help you to configure Cisco Unified CM applications such as Unified CM IM and Presence Jabber, Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact center. Progent's consultants can provide support with all aspects of Cisco VoIP Phone integration including designing dial plans, configuring SIP trunking, deploying Cisco ISR routers with CUBE VoIP networking capability, and creating Cisco UCS server failover and Cisco Survivable Remote Site Telephony (SRST) solutions for high availability.
Progent's ProSight Network Audits offer a quick and low-cost way for small and medium-size businesses to get an unbiased evaluation of the health of their IT system. Powered by a selection of the leading remote monitoring and management tools in the industry, and supervised by Progent's certified group of information technology experts, ProSight Network Audits help you see how well the deployment of your core network devices conform to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver instant benefits such as a cleaner and safer Active Directory implementation. Both options also provide the ongoing benefits of advanced remote network monitoring and management (RMM) technology. These advantages can include simpler management, better compliance with information security requirements, more efficient utilization of IT assets, faster troubleshooting, more dependable backup and restore, and higher availability.
Progent's Cisco-authorized network consultants can help you build an affordable, high availability Internet configuration architecture that can deliver 24x7 Internet connectivity through a broad array of fault tolerant Internet network products and services including high availability BGP, automatic fail-over, and multiple ISPs. Progent offers Cisco Certified Internetwork Expert consultants to show you how to utilize the latest techniques for fault tolerant Internet connections to create an economical, completely redundant Internet interface with automatic failover and other features to create zero-downtime Internet availability.
Progent's Microsoft-certified database application developers offer small and midsize businesses remote DBA and programming services for popular database platforms such as Microsoft SQL Server, Oracle, MySQL, and Microsoft Access. Consulting services available from Progent include software installation and configuration, database design and programming, administration support, synchronization solutions, storage management, performance tuning, migration, security and compliance, backup and recovery options, problem solving, and webinar training.
Progent's certified SQL Server developers and DBAs can provide online consulting to assist businesses of all sizes to build, administer, and maintain applications powered by the Microsoft SQL Server platform and Microsoft's .NET architecture. Progent's SQL Server consultants can provide support for any phase of the application life cycle in solutions that can include small office databases to VLDB applications and data warehousing.
Progent's service experts in Mac and Microsoft Windows technology can show you how to combine Apple Macintosh and Windows computers into seamless environments with resource sharing and collaboration support. Allowing efficient cooperation among a variety of servers and desktops powered by Mac OS and Windows requires broad knowledge of and background with Apple Macintosh and Windows products. Progent's experience in Windows and Macintosh consulting makes it possible to provide expert assistance to companies that rely on these technologies to keep their strategic advantage. Progent's consultants can also assist you to integrate Apple's iPhones and iPads to operate with smoothly with your Windows network.
Microsoft Exchange and Apple Mac computers can co-exist efficiently. Progent's Mac and Microsoft premier consultants can show you how to install Microsoft Entourage and Exchange so your Mac users can collaborate with teammates who run Microsoft Outlook. With Exchange and Entourage for Mac, Exchange and Mac software can coexist, enabling Mac users to receive and send email, search the GAL, import addresses, synchronize appointments, and alert people to meetings via your Microsoft Exchange account. Progent will make sure that your Exchange Server is properly set up and that LDAP and Outlook Web Access are working. Progent also can provide specialized one-on-one Entourage training.
Progent can assist your IT team to plan and administer cost-effective environments that support Windows and Linux operating systems and apps in both cloud-only systems or in hybrid topologies that utilize on-premises IT assets along with one or more public clouds. To assist you to incorporate public clouds with physical datacenters, Progent offers a variety of public cloud migration services that include Microsoft Azure hybrid cloud planning and integration consulting, Amazon Web Services cloud integration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has 20 years of experience providing advanced consulting expertise remotely, and Progent can help you successfully carry out your cloud migration projects on schedule and affordably.
Progent's Microsoft-certified consultants have over 10 years of background planning, deploying, enhancing and fixing System Center Operations Manager solutions and offer companies of all sizes advanced online or onsite consulting support for System Center 2012 Operations Manager. Progent can assist your company to plan a topology for System Center 2012 Operations Manager servers that provides the responsiveness and resilience needed to monitor your datacenter effectively, whether your datacenters are on-premises, in the cloud, or a hybrid solution. Progent's SCOM consultants can also assist you to import and customize SCOM 2012 management packs based on best practices for tracking network fabric and both Microsoft and 3rd-party apps and services. Also, Progent can deliver fast remote or on-premises troubleshooting to help you to fix serious problems detected by SCOM 2012.
Progent is looking for a variety of full-time workers including motivated MCSEs; system consultants with Cisco CCNP or CCIE certification; and specialists in advanced network architecture with experience in mobile access, wireless integration, non-stop environments, disaster recovery planning, data preservation, and VMware technology. Progent is also seeking desktop support experts, remote service professionals, and CISSP or CISM accredited security consultants. We are also looking for experienced managers and administrators who can perform effectively in our dynamic, virtual office model. Progent contracts independent professionals with proven knowledge and hands-on background in crucial IT topics beyond our main service concentration. Progent's Experts Group employs freelance consultants who offer consulting and development services for mission-critical solutions such as MRP, Enterprise Resource Planning, or Customer Relationship Management; possess specialized knowledge of non-Microsoft platforms such as Linux, Macintosh, or Sun, or offer world-class skills in areas such as telecommunications, web design, EDI, web commerce, or database management. Independent contractors certified by us cooperate with our in-house professionals to deliver end-to-end solutions for small business networks.
Progent's Microsoft engineers offer advanced support in deploying, managing and troubleshooting all versions of Project Server and can provide a wide range of affordable remote support services based on proven best practices to assist organizations of all sizes to receive all the benefits of this powerful project management solution. Consulting support available from Progent include solution planning, software configuration and upgrades, setting up secure collaboration among onsite and remote or mobile users, network infrastructure optimization, and customized webinar training.
Stealth intrusion checking is a key component of any overall IT system security strategy. Progent's security experts can run thorough intrusion tests without the awareness of your organization's in-house IT staff. Unannounced penetration checking shows whether current security defense tools such as intrusion detection alerts and event log analysis are properly set up and actively monitored. Progent can provide continuous autonomous PEN testing to map your internal and external attack surface and to detect ways that exploitable vulnerabilities, improper configurations, stolen credentials, uninstalled patches, and ill-advised IT product defaults can be chained together by hackers into the multi-front attacks common to modern variants of ransomware.
Progent's data center support services are designed for businesses with equipment housed at IDCs or data center co-location hosting facilities and in need of timely on-site assistance at the colo site plus remote support from Microsoft and Cisco Certified experts. Progent provides a full range of Internet Data Centers and data center and co-location support services including network topology analysis, Windows and UNIX server integration and maintenance, tech support for server and telecommunications networking, design and installation of zero-downtime configurations, architecting and implementing layered security defenses, firewall configuration and support, designing load balancing environments, and creating high-availability server and storage cluster systems.
Fortinet next-generation firewalls are leaders in offering best-in-class performance for SSL/TLS inspection. Progent's Fortinet FortiGate firewall consultants can help you to deploy your Fortinet firewalls to protect all your digital resources at the network perimeter, within the data center core, at branch locations, and in the cloud.
Progent has two decades of experience assisting small and mid-size companies to plan, implement, optimize, manage, and troubleshoot information networks that support teleworkers.
Progent can help your organization to plan a migration to Microsoft Teams from Skype for Business Online or Lync Server and install, manage, and troubleshoot a cloud-based or hybrid deployment of Microsoft Teams. Progent can help you to connect Teams with Office and Microsoft 365 apps, Exchange, SharePoint, and your phone infrastructure.
Progent's data center support services are intended for companies with hardware housed at IDCs or data center colocation hosting facilities and requiring on-demand on-premises help at the colocation facility as well as off-site help from Microsoft and Cisco Certified professionals. Progent provides a complete range of Internet Data Centers and IDC and colocation consulting services including system architecture evaluation, Windows and Linux server installation and maintenance, tech support for server and communications networking, design and installation of high availability systems, architecting and deploying layered security defenses, firewall configuration and troubleshooting, designing load balancing solutions, and planning high-availability server and storage cluster systems.
Progent uses an enterprise-class support reporting system that records and formats complete documentation for all billed support activities. Unlike some independent consultants or local support firms who offer scant documentation or specifics of services done, every service delivered by Progent is tracked by comprehensive documentation. Each Progent staff member has use of the support reports transmitted by each staff member to each client. The practice of documenting and organizing service activity results in more efficient support and eliminates a slew of typical problems such as when a support customer is effectively held captive to a consultant who refuses to let go of vital service information.
Colocation data centers make it possible for companies to share enterprise-class facilities for housing network hardware that runs vital applications. Progent's Microsoft and Cisco certified IT experts can assist your business with all aspects of your colocation program including choosing and moving to a colocation facility, designing network topology, defining required equipment, on-premises and remote maintenance, establishing offsite system administration, and training your support staff.
Progent's experienced ransomware recovery consultants can assist you to rebuild a network breached by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
Progent offers cost-effective remote and on-premises support to assist organizations of any size to move any part of their core network resources to Google Cloud Platform services. This can save time and hardware costs and allow the use of Google's cutting edge machine learning technology. Progent can help you with every aspect of Google Cloud Platform integration including requirements analysis, preparedness evaluation, architectural design and review, pilot testing, configuration, centralized administration, performance tuning, licensing management, backup/restore solutions, and security and compliance.