Consulting and Technical Support for Research In Motion BlackBerry Solutions
BlackBerry Support ServicesBlackBerry wireless smartphones from Research in Motion are one of the most popular products for maintaining location-independent access to email, calendars, web applications, and other critical business information. As the sophistication of small business networks has expanded, and as the need for world-class security, reliability, and recoverability has grown to be the norm for businesses of any size, successful integration and support of BlackBerry solutions has become increasingly challenging. To address issues such as security, disaster recovery, and synchronization of BlackBerry smartphones with diverse email servers and company databases, small businesses often resort to outside consulting professionals who offer expertise in BlackBerry installation and maintenance.

Progent offers the expertise of BlackBerry-certified engineers who can help small organizations to design, administer, and troubleshoot BlackBerry-based environments economically and effectively, eliminating the necessity for an in-house BlackBerry technology expert and reducing the expense and hassle of supporting wireless workers. Progent's BlackBerry technology engineers have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified security specialists. This range of experience, combined with Progent's efficient online support capabilities, provides small companies a budget-friendly alternative for incorporating BlackBerry technology productively into their IT network.

Progent's engineers can help you with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Exchange setup so that your data and messaging systems function efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from older releases of BlackBerry and Microsoft software, configure streamlined administration utilities to help you monitor and administer BlackBerry smartphones throughout your company, recommend security policies that make sense for your company, develop custom mobile software, and make sure that your IT network infrastructure is properly configured to accommodate your BlackBerry clients. Also, Progent's business continuity specialists can help ensure that your BlackBerry information is included in your regular backup processes in order that it can be restored quickly and safely.

BlackBerry Enterprise Server (BES) Technical Support
The BlackBerry Enterprise Server (BES) gives businesses a centralized and safe source for incorporating BlackBerry wireless devices into their messaging, collaboration, and software application infrastructure. BlackBerry Enterprise Server enables wireless BlackBerry users to connect to Microsoft Exchange Server, Lotus Domino, or Groupwise messaging and to synchronize BlackBerry handsets with PC desktops to achieve data consistency for collaborative programs like calendars, address books, tasks, IM, and custom business software. Due to BlackBerry BES Server integration with Microsoft Exchange, mobile workers with BlackBerry smartphones have push-based access to Exchange messages plus IM-capable software via Microsoft Live Communications Server and Microsoft Lync Server integration.

BlackBerry Enterprise Server Support

Progent's BlackBerry-certified consultants can help you plan, implement, and maintain BlackBerry BES Server so you can improve the productivity of BlackBerry clients, streamline the management of a BlackBerry environment, and lower the cost of supporting mobile workers.

How Progent's BlackBerry certified Engineers Can Help Maintain and Support Your BlackBerry Solution
Progent can deliver a seasoned BlackBerry support who has earned certifications from RIM in all key aspects of BlackBerry technology. Progent's BlackBerry support skills span areas from troubleshooting synchronization issues to architecting mobile productivity solutions built around BlackBerry Enterprise Server. These BlackBerry certifications and their associated skill sets include:

BlackBerry Certified Support Specialist
Blackberry HelpA Progent BlackBerry Certified Support Specialist can help your company to carry out basic support functions including setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, setting up messaging filters and auto-signature, changing user accounts, update BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to work with your company email software. Progent's seasoned experts can also help your company to troubleshoot a wide range of issues associated with synchronization, device detection, messaging consistency, web browsing, wireless connectivity, IM, workstation application installation, and BlackBerry Desktop Redirector.

As a leader in providing nationwide online support for small office IT networks, Progent offers fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's online support skills keeps your BlackBerry technical support costs low and, by resolving problems promptly, improves the output of your BlackBerry smartphone users.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent can provide the services of a BlackBerry Certified Solution Designer to help your company to design, install, validate, troubleshoot, and document a wireless environment built upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's world-class engineering support services for BlackBerry include business and network needs assessment, system architecture, installation planning and implementation, performance optimization, design of a high-availability architecture, data backup and business recovery consulting, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your technical goals and to design a wireless system that meets your information technology budget and supports your business plans. Progent can explain the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, evaluate your existing network architecture's ability to accommodate a BlackBerry BES Server, assist your organization to determine which administration approach and physical components meet your requirements, and evaluate your email and messaging system configuration. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make smart choices about options for software editions, server hardware and mass storage, network architecture, and application set up.

To maximize system protection, Progent's BlackBerry consultant can assist you to select and configure appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and GIAC-premier security engineers to run network-wide security assessment and compliance testing and suggest improvements to support your BlackBerry solution.

Call or Email Progent for Help from a BlackBerry-Qualified Specialist
In order to ask Progent about professional help for BlackBerry mobile wireless solutions, call 1-800-993-9400 or see Contact Progent.

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