Consulting Support for Research In Motion BlackBerry Technology
BlackBerry mobile PDAs from Research in Motion are one of today’s most popular solutions for achieving mobile access to messaging, calendars, web programs, and other critical business information. As the complexity of small business networks has increased, and as the need for enterprise-class protection, dependability, and disaster recovery has grown to be the standard for companies regardless of size, effective deployment and support of BlackBerry solutions has grown increasingly difficult. To deal with areas such as data protection, business continuity, and synchronization of BlackBerry smartphones with diverse email servers and company databases, small businesses often resort to external support professionals who specialize in BlackBerry installation and troubleshooting.
Progent can provide the expertise of BlackBerry-premier engineers who can assist small organizations to plan, manage, and troubleshoot BlackBerry-based solutions economically and efficiently, doing away with the necessity for an internal BlackBerry technology specialist and lowering the expense and stress of maintaining mobile work groups. Progent's BlackBerry engineers have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified network security specialists. This range of knowledge, coupled with Progent's efficient online service delivery model, provides small companies an economical solution for integrating RIM BlackBerry products productively into their information system.
Progent's consultants can help your business with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Exchange Server setup so that your database and messaging systems work optimally with BlackBerry Enterprise Server. Progent can also assist you to migrate from older versions of BlackBerry and Microsoft technology, set up easy-to-use management tools so you can track and administer BlackBerry smartphones across your business, define security policies that make sense for your company, customize wireless applications, and make sure that your IT network architecture is properly configured to accommodate your BlackBerry users. Also, Progent's business continuity specialists can help make sure that your BlackBerry data is incorporated in your scheduled backup procedures in order that it can be restored rapidly and safely.
BlackBerry Enterprise Server (BES) Technical Support
The BlackBerry Enterprise Server offers companies a centralized and secure mechanism for incorporating BlackBerry smartphones into their email, groupware, and application infrastructure. BlackBerry Enterprise Server enables mobile BlackBerry clients to access Microsoft Exchange, IBM Lotus Domino, or Groupwise email and to synchronize BlackBerry handsets with PC desktops to ensure up-to-date information for collaborative programs such a schedules, address books, tasks, notes, and custom business software. Thanks to BlackBerry BES Server integration with Exchange Server, users with BlackBerry handsets have push-based connectivity with Exchange email plus instant messaging-capable applications via Microsoft Communications Server and Lync Server support.
Progent's BlackBerry-certified engineers can help you plan, configure, and support BlackBerry Enterprise Server (BES) so you can improve the productivity of BlackBerry clients, simplify the management of a BlackBerry solution, and lower the expense of supporting mobile workers.
How Progent's BlackBerry certified Engineers Can Help Maintain and Troubleshoot Your BlackBerry Solution
Progent can deliver a seasoned engineer who has earned certifications from RIM in all key facets of BlackBerry integration. Progent's BlackBerry support skills range from resolving synchronization issues to architecting wireless productivity solutions based on BlackBerry BES Server. These BlackBerry certifications and their associated skill sets include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to carry out common technical operations including configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, launching messaging filters and auto-signature, editing user accounts, update BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to work with your company messaging solution. Progent's seasoned experts can also assist your business to resolve a wide range of problems concerning synchronization, handset recognition, email reconciliation, web browsing, mobile connectivity, Instant Messaging, desktop application configuration, and BlackBerry Desktop Redirector.
As a top innovator in providing nationwide online technical assistance for small company IT networks, Progent offers fast and economical access to a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your BlackBerry technical support costs low and, by handling problems quickly, optimizes the efficiency of your BlackBerry smartphone users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for installing, managing, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email system powered by Microsoft Exchange Server. Progent's BlackBerry-certified engineer has support skills in key areas related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can assist you to add and remove BlackBerry device clients on Microsoft Exchange and Active Directory, configure, track, and administer BlackBerry Enterprise Server, administer BlackBerry handhelds and client accounts, back up and manage storage groups, apply permissions, set up the Mobile Data System and Instant Messaging, install access control lists, manage Microsoft Exchange data flow, create, update, and assign WLAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and generate reports based on SNMP data.
Progent's BlackBerry engineer can help you with your BlackBerry technology in a number of settings that can include Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.
Contact Progent to Get Support from a BlackBerry-Certified Professional
To contact Progent about technical assistance for BlackBerry wireless technology, call 1-800-993-9400 or refer to Contact Progent.