Consulting Support Services for RIM BlackBerry Environments
BlackBerry wireless PDAs from Research in Motion are one of todayís most popular products for achieving anytime-anywhere access to messaging, scheduling, web-based programs, and other vital business information. As the complexity of small business networks has increased, and as the demand for enterprise-class security, reliability, and disaster recovery has become the norm for companies of all sizes, effective deployment and support of RIM BlackBerry solutions has grown more challenging. To deal with issues such as data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of email servers and shared databases, small businesses often resort to outside support professionals who offer expertise in BlackBerry installation and maintenance.
Progent can provide the expertise of BlackBerry-certified consultants who can assist small businesses to design, manage, and repair BlackBerry environments affordably and effectively, doing away with the necessity for an in-house BlackBerry technology specialist and lowering the cost and stress of maintaining wireless work groups. Progent's BlackBerry engineers have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified network security specialists. This breadth of knowledge, coupled with Progent's proven remote service delivery model, gives small businesses an affordable solution for integrating BlackBerry technology seamlessly into their business information system.
Progent's experts can help your business with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Microsoft Exchange setup so that your data and email infrastructure operate optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older editions of BlackBerry and Microsoft technology, configure streamlined management tools so you can track and administer BlackBerry devices throughout your company, recommend security policies that are right for your business, customize mobile applications, and ensure that your network architecture is properly configured to accommodate your BlackBerry users. Also, Progent's business continuity specialists can help make sure that your BlackBerry data is included in your regular backup procedures so that it can be restored rapidly and thoroughly.
BlackBerry BES Server Integration Services
The BlackBerry Enterprise Server gives businesses a single and secure mechanism for incorporating BlackBerry smartphones into their messaging, collaboration, and application environment. BlackBerry BES Server allows mobile BlackBerry users to access Microsoft Exchange Server, Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry devices with PC desktops to achieve up-to-date information for applications like calendars, address books, tasks, instant messaging, and specialized business programs. Thanks to BlackBerry Enterprise Server integration with Microsoft Exchange, mobile workers carrying BlackBerry handsets have push-based connectivity with Exchange messages as well as IM-capable applications through Microsoft Office Live Communications Server and Lync Server integration.
Progent's BlackBerry-premier engineers can assist you to design, install, and maintain BlackBerry BES Server so that you optimize the productivity of BlackBerry users, simplify the management of a BlackBerry environment, and reduce the expense of supporting mobile workers.
How Progent's BlackBerry premier Engineers Can Assist You to Manage and Support Your BlackBerry Solution
Progent can deliver an experienced BlackBerry support who has been awarded accreditations from RIM in all major aspects of BlackBerry technology. Progent's BlackBerry support services range from troubleshooting synchronization problems to designing mobile productivity solutions based on BlackBerry Enterprise Server. These BlackBerry certifications and their respective skill sets include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to configure and support the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry expert can show you how to use tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to perform critical procedures including resolving enterprise activation issues, registering and removing BlackBerry device users, activating passwords, configuring over-the-air program loading and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and restore mechanisms.
Progent's BlackBerry-certified engineers can also show you how to use administration tools like the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow problems, and utilizing wireless LANs for activation. Also, Progent can explain the role of IT policies in the BlackBerry Enterprise environment and help your company to define and install sensible security options.
Progent's certified Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your existing Exchange infrastructure for operating in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry system to the latest edition of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced knowledge for installing, administering, monitoring, and maintaining one or multiple BlackBerry BES Servers in a messaging system based on Exchange Server. Progent's BlackBerry consultant has expertise in key areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can assist you to add and delete BlackBerry smartphone users on Exchange Server and Microsoft Active Directory, set up, monitor, and administer BlackBerry BES Server, manage BlackBerry handhelds and client accounts, archive and manage storage groups, configure permissions, set up the MDS and IM, deploy access control lists, control Microsoft Exchange data flow, create, update, and assign WLAN and VPN configuration sets, implement SNMP traps for alerts, and generate management reports based on SNMP results.
Progent's BlackBerry engineer can support your BlackBerry solution in a variety of settings such as Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
Call or Email Progent to Get Help from a RIM BlackBerry-Certified Expert
In order to ask Progent about professional expertise for BlackBerry wireless solutions, call 1-800-993-9400 or see Contact Progent.