Consulting Support for Research In Motion BlackBerry Solutions
BlackBerry wireless smartphones from Research in Motion are among today’s most successful products for achieving mobile access to messaging, calendars, web-based programs, and other vital business information. As the complexity of small company networks has increased, and as the demand for world-class protection, reliability, and recoverability has become the standard for companies regardless of size, successful integration and support of RIM BlackBerry solutions has grown increasingly challenging. To deal with issues like security, disaster recovery, and synchronization of BlackBerry PDAs with a variety of email systems and corporate databases, small organizations often resort to outside support professionals who offer expertise in BlackBerry integration and troubleshooting.
Progent can provide the services of BlackBerry-certified engineers who can assist small businesses to design, manage, and repair BlackBerry-based solutions affordably and effectively, doing away with the requirement for an in-house BlackBerry solutions specialist and reducing the expense and stress of maintaining wireless work groups. Progent's BlackBerry technology engineers have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified network security specialists. This range of knowledge, coupled with Progent's proven remote support capabilities, provides small businesses a budget-friendly solution for incorporating BlackBerry technology productively into their business information network.
Progent's engineers can help you with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your data and email infrastructure work efficiently with BlackBerry Enterprise Server. Progent can also assist you to upgrade from previous editions of BlackBerry and Microsoft software, configure streamlined administration tools to enable you to track and control BlackBerry devices across your business, recommend security policies that are right for your company, develop custom mobile applications, and ensure that your IT network infrastructure is appropriately configured to accommodate your BlackBerry clients. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry data is included in your scheduled backup procedures so that it can be restored rapidly and safely.
BlackBerry Enterprise Server (BES) Technical Help
The BlackBerry BES Server offers businesses a centralized and safe mechanism for integrating BlackBerry smartphones into their messaging, collaboration, and software application environment. BlackBerry Enterprise Server (BES) enables wireless BlackBerry clients to connect to Microsoft Exchange, Lotus Domino, or Groupwise email and to synchronize BlackBerry handsets with PC desktops to ensure data consistency for applications like calendars, contact lists, tasks, notes, and specialized business software. Due to BlackBerry BES Server integration with Microsoft Exchange, mobile workers with BlackBerry handsets can have push-based connectivity with Exchange email plus instant messaging-capable software via Microsoft Live Communications Server and Lync Server 2010 support.
Progent's BlackBerry-premier consultants can show you how to design, install, and maintain BlackBerry BES Server so that you improve the efficiency of BlackBerry users, streamline the management of a BlackBerry solution, and lower the expense of supporting mobile workers.
How Progent's BlackBerry premier Consultants Can Help Maintain and Support Your BlackBerry Environment
Progent can deliver a seasoned BlackBerry support who has earned accreditations from RIM in all key facets of BlackBerry technology. Progent's BlackBerry consulting services span areas from troubleshooting synchronization issues to architecting wireless workforce solutions based on BlackBerry Enterprise Server (BES). These RIM BlackBerry credentials and their respective practice areas include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help your company to perform basic support operations including configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, launching e-mail filters and auto-signature, changing user profiles, upgrading BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to work with your corporate messaging software. Progent's seasoned service professionals can also help you to resolve a wide range of issues associated with synchronization, handset recognition, email reconciliation, web access, mobile connections, Instant Messaging, desktop software installation, and Desktop Redirector.
As a top innovator in delivering countrywide online technical assistance for small business networks, Progent can provide fast and economical access to a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your BlackBerry support costs low and, by solving issues promptly, improves the output of your BlackBerry users.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist your business to plan, install, test, troubleshoot, and produce documentation for a mobile wireless environment built upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level engineering services for BlackBerry technology include business and network requirements assessment, solution design, deployment planning and execution, performance tuning, configuration of a high-availability architecture, information backup and disaster recovery consulting, and security design.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your technical goals and to create a mobile wireless environment that fits within your information technology budget and supports your business plans. Progent can explain the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's suitability to accommodate a BlackBerry BES Server, help your organization to decide which management model and physical components match your needs, and evaluate your email and messaging system configuration. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on one another so you can make smart decisions about options for software editions, server hardware and storage, network design, and application configuration.
To maximize network security, Progent's BlackBerry consultant can assist your company to select and configure sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-certified security specialists to perform company-wide security assessment and compliance validation and recommend improvements to account for your BlackBerry environment.
Contact Progent to Get Help from a RIM BlackBerry-Certified Professional
If you wish to get in touch with Progent about technical support for BlackBerry wireless technology, call 1-800-993-9400 or visit Contact Progent.