Consulting Support for Research In Motion BlackBerry Solutions
BlackBerry Consulting Services BlackBerry mobile PDAs from Research in Motion are among the most successful solutions for achieving location-independent access to messaging, scheduling, web programs, and other vital business information. As the complexity of small company networks has expanded, and as the need for enterprise-class protection, dependability, and recoverability has become the norm for companies of any size, successful integration and support of RIM BlackBerry solutions has grown more difficult. To deal with issues such as security, disaster recovery, and synchronization of BlackBerry smartphones with diverse email systems and shared databases, small organizations often turn to outside support firms who offer expertise in RIM BlackBerry integration and maintenance.

Progent offers the expertise of BlackBerry-premier engineers who can assist small organizations to plan, administer, and troubleshoot BlackBerry environments affordably and efficiently, dispensing with the requirement for an in-house BlackBerry solutions specialist and lowering the cost and stress of maintaining mobile work groups. Progent's BlackBerry engineers have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified security professionals. This range of experience, combined with Progent's efficient online service delivery model, provides small companies an affordable solution for incorporating RIM BlackBerry technology productively into their business information system.

Progent's engineers can assist your business with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your data and messaging infrastructure operate efficiently with BlackBerry BES Server. Progent can also help you to upgrade from older versions of BlackBerry and Microsoft technology, configure streamlined administration tools to help you monitor and administer BlackBerry devices across your company, define security policies that make sense for your company, customize wireless applications, and make sure that your network architecture is appropriately designed to accommodate your BlackBerry users. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry data is included in your scheduled backup procedures so that it can be restored quickly and safely.

BlackBerry Enterprise Server (BES) Consulting Services
The BlackBerry BES Server gives businesses a single and safe source for incorporating BlackBerry wireless devices into their messaging, collaboration, and application environment. BlackBerry Enterprise Server (BES) enables mobile BlackBerry users to access Microsoft Exchange Server, Lotus, or Groupwise messaging and to synchronize BlackBerry smartphones with workstations to ensure consistent information for applications such a schedules, contact lists, to-do lists, notes, and specialized business programs. Due to BlackBerry Enterprise Server (BES) support for Exchange, mobile workers carrying BlackBerry smartphones have push-based access to Exchange email as well as instant messaging-aware applications through Microsoft Office Live Communications Server and Microsoft Lync Server 2010 support.

BlackBerry Enterprise Server Support Services

Progent's BlackBerry-premier engineers can assist you to plan, configure, and support BlackBerry Enterprise Server so that you optimize the efficiency of BlackBerry users, simplify the administration of a BlackBerry solution, and reduce the expense of supporting a mobile workforce.

How Progent's BlackBerry certified Engineers Can Help Manage and Support Your BlackBerry Solution
Progent can provide a seasoned engineer who has earned certifications from RIM in all key aspects of BlackBerry technology. Progent's BlackBerry support services range from resolving synchronization issues to designing wireless workforce solutions built around BlackBerry Enterprise Server. These RIM BlackBerry certifications and their respective practice areas include:

BlackBerry Certified Server Support Specialist
Blackberry Support Progent's BlackBerry Certified Server Support Specialist can provide the skills needed to install and support the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry-certified expert can show you how to use resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform important procedures including resolving enterprise activation issues, adding and removing BlackBerry smartphone users, setting activation passwords, implementing over-the-air program installation and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and recovery mechanisms.

Progent's BlackBerry-certified consultants can also help you to operate administration tools such as the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow issues, and utilizing WiFi for enterprise activation. Also, Progent can help you understand the role of IT policies in the BlackBerry Enterprise system and help you to define and install sensible security configurations.

Progent's certified Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your existing Exchange infrastructure for operating in conjunction with BlackBerry BES Server or move your BlackBerry system to the most recent version of Microsoft Exchange.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Consulting Firm Progent offers the support of a BlackBerry Certified Solution Designer to help your company to plan, deploy, test, troubleshoot, and produce documentation for a wireless environment built upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's world-class engineering support services for BlackBerry include business and technology needs assessment, solution architecture, roll-out planning and execution, performance tuning, design of a high-availability environment, information backup and business recovery planning, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your technical goals and to create a wireless environment that meets your information technology budget and supports your business strategy. Progent can explain the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's ability to accommodate a BlackBerry BES Server, help your organization to decide which management model and physical components match your needs, and evaluate your messaging environment topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on one another so you can make smart decisions about options for software versions, processors and mass storage, network topology, and application configuration.

To optimize network security, Progent's BlackBerry-certified expert can assist your company to choose and configure sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-premier security engineers to run company-wide security vulnerability and compliance testing and suggest enhancements to support your BlackBerry environment.

Call or Email Progent to Get Assistance from a BlackBerry-Certified Consultant
If you wish to contact Progent about professional assistance for BlackBerry wireless integration, call 1-800-993-9400 or see Contact Progent.

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Small to mid-sized businesses can now enjoy all the advantages of Operations Manager and also have quick access to Progent’s Microsoft certified IT consulting experts. With Progent's economically priced network service programs, mid-size businesses can select a simple co-sourcing service program based on Microsoft Operations Manager with network monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing package. Progent offers expertise in System Center Operations Manager 2007 to offer small and midsize business networks enterprise-class availability, security and performance.

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Apple Final Cut Pro Instruction
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Progent's Apple Mac experts can promote the creative aspect of Mac environments by offering consulting services and training in graphics, audio, and video. Progent's consultants offer expertise in a range of Mac programs such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific jobs such as capturing or digitizing audio or video or configuring an audio/video production studio.

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Progent uses an enterprise-class support reporting system that records and organizes detailed documentation for all billed support activities. Unlike some freelance consultants or small support firms who provide minimal documentation or details of tasks performed, each service provided by Progent is tracked by comprehensive documentation. Every Progent staff member has access to the service reports sent by every consultant to each client. The discipline of documenting and organizing support records results in more efficient support and eliminates a slew of typical misfortunes such as when a service client is effectively held captive to a consultant who won’t release the keys to the kingdom.

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Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

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ProSight Ransomware Protection Specialist
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ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates cutting edge behavior analysis technology to guard endpoints as well as physical and virtual servers against new malware assaults such as ransomware and email phishing, which routinely evade legacy signature-matching anti-virus products. ProSight Active Security Monitoring safeguards local and cloud resources and provides a single platform to automate the entire malware attack lifecycle including protection, detection, mitigation, cleanup, and post-attack forensics. Key features include one-click rollback using Windows VSS and automatic network-wide immunization against new threats.

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Co-managed Heldesk Network Consultant
Co-managed Help Desk On-site Support

Progent's Network Helpdesk Outsourcing Support Services for PC desktop support are intended specifically for small organizations who need fast availability of a Help Desk Service Center with professional phone support and effective escalation options but who must work within a restricted IT budget. Important features of Progent's Help Desk Outsourcing Services include: Help Desk Call Center Support, Secure Remote Access Support, System Evaluation, Problem Escalation, Virtual Help Desk Call Center Services, By-the-Minute Billing, and Help Desk Applications Recommendation and Deployment.

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Progent can deliver a wide array of affordable online and onsite support services to assist you to configure, administer, and debug workstations and mobile devices powered by Microsoft Windows, Apple macOS/OS X, Apple iOS, Google Android, or Linux.

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Microsoft Lync Server 2013 and SQL Server Consultant
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Progent's Microsoft-certified consultants can assist you to assess the value of Microsoft Lync Server for your environment and can assist you to design and execute an installation of Microsoft Lync Server 2010 that centralizes the management of Instant Messaging and Presence and increases the productivity of your in-house staff, at-home workers, and smartphone users. Progent can also assist you to perform an efficient upgrade to Lync Server 2010 from Office Communications Server or Microsoft Live Communications Server, integrate Lync Server with Exchange, Microsoft SharePoint, and Microsoft SQL Server, show you how you can use Lync Server 2010 to enhance the team-computing functions of Microsoft Office applications, and offer webinar training and continuing technical support for Lync and other Microsoft platforms.

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SQL 2008 Technical Support
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Microsoft SQL Server 2008 offers powerful, familiar tools to IT experts and network users, lessening the complexity of designing, deploying, administering, and using company information and analytical applications on platforms ranging from mobile devices to enterprise information systems. The sophistication and integration demands of Microsoft SQL Server 2008 call for an IT consultant with real-world experience and broad knowledge in planning and building data-driven, comprehensive business IT applications. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background supporting Microsoft technology, ensures you success in planning, configuring and supporting Microsoft SQL Server 2008 applications that are seamlessly integrated with the Microsoft .NET platform.

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Office SharePoint Server 2007 Information Technology Consulting
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Progent’s Microsoft-certified experts offer small and medium sized companies IT consulting, support, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for intelligently connecting people, groups and information. SharePoint Portal Server provides a central spot for your employees or customers to access, manage, share and manipulate relevant information, documents, and applications and to communicate with one another. It enables quicker and better decisions, more efficient access across groups and more economical business practices. The primary objective of SharePoint Server is to bring together, in a productive way, all of the many sources of knowledge accessible within and without a business network. Windows SharePoint Services join employees, clients, teams and projects with the knowledge they’ve created in a manner that makes data convenient to find, download and apply.

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Windows 2012 Clustering Technology Consulting
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Progent's certified failover clustering experts can assist businesses to evaluate the benefits of deploying Windows Server 2012 clustering technology to create an advanced fault-tolerant/disaster recovery strategy, help your organization to plan and deploy a Windows Server 2012 system, deliver online and on-premises consulting expertise and engineering support for failover clusters composed of physical servers or virtual machines, and help you to automate the administration of clustered servers.

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Progent's Juniper Networks-certified network engineer can help you to plan and implement Juniper Firewall and VPN platforms, enhance and support your infrastructure, and upgrade efficiently from outdated devices to current releases. Progent's Junos OS engineers can offer support for Juniper's flagship network operating system to help your business to simplify the administration and strengthen the protection of your Juniper VPN devices firewalls, and routers. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS software platforms and can help you manage networks that include a mix of Juniper's software platforms.

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Progent can assist you to understand the many subscription plans offered with Office 365 and integrate your information network with Office 365 so you realize top business value. Progent offers expertise with cross-vendor networks that include Windows, macOS or OS X, and Linux technology. Progent can also assist you to build and maintain hybrid networks that transparently integrate on-premises and cloud-based resources.

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Progent's Microsoft-certified Office Excel and Office 365 Excel consultants offer a wide range of remote services to assist you to design, develop, pilot test, install, manage, and debug applications based on any release of Excel, including Excel 2016 and Office 365 Excel. Progent can assist your business to move your existing Excel applications to the newest versions of Excel, support Excel on iOS-powered iPhones and iPads and Google Android smartphones and tablets, and fix compatibility issues between various versions of Excel. Progent offers on-demand help to clients who need a quick fix to a stubborn problem related to Excel and Progent can also provide comprehensive project management services for upgrading or creating mission-critical application software based on Office Excel. Progent's affordable online training for Office Excel can be custom tailored to address the special requirements of individual users or teams.

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Malware Forensics Technical Consultant
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Progent's ProSight Active Security Monitoring is an endpoint protection service that incorporates cutting edge behavior machine learning technology to defend endpoint devices and physical and virtual servers against new malware attacks like ransomware and email phishing, which routinely get by legacy signature-based anti-virus tools. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and provides a single platform to address the entire threat progression including filtering, identification, mitigation, remediation, and forensics. Top features include single-click rollback with Windows VSS and real-time system-wide immunization against new attacks.

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ASP Contract Programming Firm
Net Framework Reports

If you want to revamp your corporate web site, create internal webs for applications such as HR or worker education, design a high-impact web presence for a new venture, or write line-of-business, data-driven custom web applications, Progent can provide talented and experienced web designers. Progent's experts can also show you how to design and manage a secure, robust server and communications infrastructure, including remote and wireless connectivity, to run your web solutions.

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Antivirus Help and Support
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E-Mail Guard is Progent's economical antispam and antivirus managed service that offers small businesses enterprise-quality protection from spam, viruses, DHA attacks, and other forms of e-mail-based assaults on IT systems. E-Mail Guard is based on Postini's perimeter management technology, a full library of web-based anti-spam and anti-virus services that defuse email attacks before they are able to penetrate the network firewall. Perimeter Manager also lets administrators track and manage their email systems, irrespective of server platform, hardware type, or geographic location.

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Aironet Support and Help
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Progent's Cisco CCIE-certified wireless network experts offer remote or onsite configuration and troubleshooting support to assist your organization to plan, implement, update, optimize, manage and debug Aironet Wi-Fi AP deployments of any scale or topology. Progent's Cisco wireless controller experts can also help you to combine your wireless ecosystem with your wired network and cloud-hosted resources to build a seamless enterprise connectivity foundation that is simple to administer and scale. Progent also can provide affordable Wi-Fi site surveys to help you to decide the most appropriate selection, location and configuration of Aironet Wi-Fi access points to work with your unique office design, building structure, and anticipated network traffic.

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Expert Microsoft Certified Lync Server 2013 Specialist
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Microsoft Lync 2013, rebranded Skype for Business, allows organizations of any size to create a centrally managed and protected communications ecosystem that supports the modern Bring-Your-Own-Device computing style with instant messaging (IM), presence, web meetings with app sharing and whiteboard, and both IP and PSTN telephony across a wide assortment of stationary PCs and handheld endpoints. Progent's certified Lync 2013 experts and system integrators can assist you to evaluate the business benefits of Lync Server 2013, design an on-premises, cloud-based (with Lync Online) or mixed model appropriate for your current and long-term goals, implement Lync Server 2013 so as to speed up your ROI, and provide custom online and onsite training to your management team and users. Progent has in-depth expertise in key pieces of a Lync Server 2013 solution that include Microsoft Windows Server, SQL Server and Exchange Server, and Progent can help you to combine Lync Server 2013 with popular Microsoft Office and Office 365 applications such as Outlook and PowerPoint.

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24-7 SCDPM 2012 and SharePoint Integration Support
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Progent's Microsoft-certified consultants can provide online or onsite support to help companies of any size to plan, deploy, manage, and troubleshoot a backup/restore solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to upgrade from older releases of Data Protection Manager or from another backup system, and Progent can optimize your Data Protection Manager deployment for on premises, cloud, or hybrid datacenters. Progent offers as-needed help for fixing especially stubborn issues, or comprehensive project management services. Progent's consultants can also help your business to design Data Protection Manager into a comprehensive disaster recovery plan.

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Google Cloud Linux Engineers
Google Cloud Identity Professionals

Progent offers affordable online and on-premises support to assist companies to move all or part of their core network infrastructure to Google Cloud Platform services. This can save time and hardware costs and allow the use of Google's state-of-the-art machine learning technology. Progent can help your IT team with every aspect of Google Cloud Platform integration including needs analysis, preparedness assessment, architectural design and review, testing, configuration, centralized administration, performance optimization, software license management, backup/restore mechanisms, and security.

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Professional VMware vRealize Automation vRA
VMware vRealize Orchestrator vRO Professional

VMware's market leading Site Recovery Manager (SRM) is a component of VMware vCenter that lets you orchestrate, automate and test a consistent workflow for restoring applications and services rapidly following an outage. SRM provides centrally managed and automated recovery, application mobility, plus non-disruptive site relocation, failback and site re-protect. SRM also supports non-intrusive testing for site recovery, upgrades and fixes and can produce audit reports to confirm complete service restoration, validate Service Level Agreements and demonstrate DR compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consulting expert to help your organization to design, configure, test and maintain a DR solution based on VMware Site Recovery Manager.

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Progent's CCIE-certified network infrastructure consultants have extensive background helping ISPs to architect, deploy, administer, optimize, and troubleshoot high-availability, scalable connectivity environments suitable for shared public networks.

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Valencia-Santa Clarita, California Exchange Help Exchange Information Technology Support

WatchGuard Firebox M4600 Firewall Consultant
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Progent provides consulting services for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to choose, configure, and maintain a WatchGuard Firewall appliance that fits your network security needs and budget. Progent can assist you to manage outdated WatchGuard firewall appliances or migrate efficiently to modern WatchGuard firewalls.

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Windows 8.1 Help Desk Support and Integration
Microsoft Windows 8.1 Specialist

Microsoft Windows 8.1 is designed to run on computers from smart phones and tablets to engineering workstations. An abundance of innovative features, including its touchscreen interface and iconic tile GUI, offer a wide selection of advantages for organizations who understand how to exploit them. Progent's Windows consultants can help bring your business up the learning curve with Microsoft Windows 8.1 and make sure you gain significant business advantage from the product's many new and enhanced technologies.

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Progent has developed a selection of opportunities for single consultants or groups to make money by becoming referrers, selling assistants, or resellers of Progent's IT support services and network consulting. Options are performing as a sales agent for Progent-branded services or using Progent's consulting engineers but retaining your own service brand as a transparent extension of your network services team.

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Support and Help Microsoft Operations Manager
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Mid-sized businesses can enjoy all the benefits of Operations Manager and have quick access to Progent’s Microsoft and Cisco Premier network support experts. With Progent's economically priced IT service packages, mid-size businesses can select a basic co-sourcing package based on System Center Operations Manager 2007 with server monitoring, automated alerts, in-depth system analysis, Help Desk support, and online troubleshooting. For companies with line-of-business environments who need non-stop networking, Progent offers a complete 24x7 outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager 2007 to provide mid-size business information systems world-class availability, security and productivity.

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