Consulting Support Services for RIM BlackBerry Environments
BlackBerry ConsultantsBlackBerry mobile PDAs from Research in Motion are one of the most popular solutions for achieving mobile connectivity to messaging, calendars, web-based applications, and other vital business data. As the complexity of small business networks has expanded, and as the need for world-class protection, dependability, and recoverability has become the norm for companies of any size, successful integration and support of RIM BlackBerry solutions has become increasingly challenging. To address issues like security, disaster recovery, and synchronization of BlackBerry smartphones with diverse messaging servers and shared databases, small businesses often resort to outside consulting firms who offer expertise in BlackBerry installation and troubleshooting.

Progent offers the expertise of BlackBerry-premier consultants who can assist small businesses to plan, manage, and troubleshoot BlackBerry-based environments affordably and efficiently, doing away with the necessity for an in-house BlackBerry technology expert and reducing the cost and stress of maintaining mobile work groups. Progent's BlackBerry engineers have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified network security specialists. This breadth of knowledge, combined with Progent's efficient online support capabilities, provides small companies an economical solution for integrating BlackBerry technology productively into their business information system.

Progent's engineers can help your company with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Exchange setup so that your database and email infrastructure function efficiently with BlackBerry Enterprise Server. Progent can also show you how to migrate from previous versions of BlackBerry and Microsoft software, set up easy-to-use management tools to help you track and control BlackBerry devices across your business, define security policies that are right for your business, develop custom mobile applications, and make sure that your IT network infrastructure is appropriately designed to accommodate your BlackBerry users. In addition, Progent's business continuity specialists can help make sure that your BlackBerry data is included in your regular backup procedures so that it can be recovered quickly and safely.

BlackBerry Enterprise Server (BES) Technical Services
The BlackBerry BES Server offers businesses a centralized and safe source for integrating BlackBerry wireless devices into their messaging, groupware, and application environment. BlackBerry BES Server allows wireless BlackBerry clients to access Exchange, Domino, or Novell GroupWise messaging and to synchronize BlackBerry devices with PC desktops to ensure up-to-date information for applications like calendars, address books, tasks, instant messaging, and specialized business programs. Thanks to BlackBerry BES Server support for Exchange Server, mobile workers with BlackBerry smartphones can have push-based connectivity with Exchange messages plus IM-aware software through Microsoft Office Communications Server and Lync Server support.

BlackBerry BES Server Consulting Support

Progent's BlackBerry-premier consultants can help you plan, configure, and troubleshoot BlackBerry BES Server so you can improve the efficiency of BlackBerry clients, simplify the management of a BlackBerry solution, and lower the expense of supporting a mobile workforce.

How Progent's BlackBerry certified Consultants Can Help Manage and Troubleshoot Your BlackBerry Solution
Progent can provide an experienced engineer who has earned accreditations from Research in Motion in all major facets of BlackBerry technology. Progent's BlackBerry support services range from troubleshooting synchronization issues to designing wireless productivity solutions based on BlackBerry Enterprise Server (BES). These BlackBerry certifications and their associated skill sets include:

BlackBerry Certified Support Specialist
RIM BlackBerry ConsultingProgent's BlackBerry Certified Support Specialist can help you to perform common support functions including setting up BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account settings, setting up e-mail filters, editing user accounts, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to operate with your company email solution. Progent's seasoned experts can also assist your business to troubleshoot a broad array of problems associated with synchronization, device recognition, messaging reconciliation, web access, mobile connections, IM, desktop software configuration, and BlackBerry Desktop Redirector.

As a top innovator in delivering countrywide remote help for small company networks, Progent offers responsive and economical access to a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your wireless support expenses low and, by handling problems quickly, optimizes the output of your BlackBerry clients.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced skills for deploying, managing, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging environment based on Exchange. Progent's BlackBerry consultant has support skills in important technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can show you how to add and remove BlackBerry device users on Microsoft Exchange and Microsoft Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry smartphones and user accounts, back up and manage storage groups, apply permissions, set up the MDS and IM, install push and pull access control lists, control Microsoft Exchange data flow, generate, edit, and apply wireless LAN and VPN configuration sets, set up SNMP traps, and generate reports to summarize SNMP results.

Progent's BlackBerry engineer can support your BlackBerry technology in a variety of settings such as Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.

Contact Progent to Get Assistance from a BlackBerry-Qualified Consultant
If you wish to contact Progent about technical expertise for BlackBerry wireless integration, call 1-800-993-9400 or go to Contact Progent.



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