Wireless Consulting Services
Remote and On-premises Consulting for Business Networks
BlackBerry-certified Consulting
Consulting Support Services for RIM BlackBerry Technology
BlackBerry wireless smartphones from Research in Motion are one of the most popular solutions for achieving anytime-anywhere access to messaging, scheduling, web programs, and other critical business information. As the sophistication of small business networks has increased, and as the demand for enterprise-class security, reliability, and disaster recovery has grown to be the standard for companies of any size, successful deployment and maintenance of RIM BlackBerry technology has become more challenging. To address areas such as data protection, business continuity, and synchronization of BlackBerry PDAs with diverse email servers and shared databases, small organizations frequently resort to outside support firms who offer expertise in RIM BlackBerry installation and maintenance.
Progent offers the services of BlackBerry-certified consultants who can assist small businesses to design, manage, and troubleshoot BlackBerry environments economically and effectively, dispensing with the necessity for an in-house BlackBerry solutions specialist and reducing the expense and hassle of maintaining wireless work groups. Progent's BlackBerry technology engineers have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security professionals. This range of knowledge, combined with Progent's efficient online service delivery model, gives small businesses an affordable solution for integrating BlackBerry technology seamlessly into their IT network.
Progent's consultants can help your business with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Microsoft Exchange Server setup so that your database and email infrastructure operate efficiently with BlackBerry Enterprise Server. Progent can also assist you to migrate from older editions of BlackBerry and Microsoft technology, set up easy-to-use management tools to enable you to monitor and administer BlackBerry smartphones across your company, recommend security policies that are right for your business, develop custom wireless software, and ensure that your network infrastructure is appropriately designed to accommodate your BlackBerry users. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry data is incorporated in your scheduled backup procedures in order that it can be recovered rapidly and safely.
BlackBerry Enterprise Server Technical Support
The BlackBerry Enterprise Server offers companies a single and safe source for incorporating BlackBerry wireless devices into their email, collaboration, and software application infrastructure. BlackBerry Enterprise Server enables mobile BlackBerry clients to connect to Exchange, Lotus Domino, or Groupwise email and to synchronize BlackBerry devices with workstations to ensure up-to-date information for collaborative programs like calendars, contact lists, tasks, notes, and specialized business software. Thanks to BlackBerry BES Server integration with Microsoft Exchange, mobile workers carrying BlackBerry smartphones have push-based access to Exchange email plus IM-aware applications via Microsoft Office Communications Server and Lync Server integration.
Progent's BlackBerry-certified engineers can help you design, install, and support BlackBerry Enterprise Server (BES) so you can maximize the productivity of BlackBerry users, streamline the administration of a BlackBerry solution, and lower the expense of supporting a mobile workforce.
How Progent's BlackBerry certified Consultants Can Assist You to Manage and Troubleshoot Your BlackBerry Environment
Progent can deliver an experienced engineer who has been awarded accreditations from Research in Motion in all major facets of BlackBerry integration. Progent's BlackBerry support skills range from resolving synchronization problems to designing wireless workforce solutions built around BlackBerry Enterprise Server (BES). These RIM BlackBerry certifications and their associated skill sets include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills needed to configure and troubleshoot the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry specialist can assist you to utilize tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform critical procedures such as resolving enterprise activation issues, adding and removing BlackBerry smartphone clients, activating passwords, configuring over-the-air program loading and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and restore processes.
Progent's BlackBerry engineers can also assist you to operate administration tools like the BlackBerry Administration Service for role-based management, resolving attachment and data flow problems, and using wireless LANs for enterprise activation. In addition, Progent can explain the role of operational policies in the BlackBerry BES system and assist your company to select and implement sensible security options.
Progent's Microsoft-certified Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your current Exchange infrastructure for operating smoothly with BlackBerry Enterprise Server or move your BlackBerry system to the latest version of Exchange.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to help your company to design, deploy, validate, troubleshoot, and produce documentation for a wireless solution based upon the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's world-class consulting support services for BlackBerry technology include business and network needs analysis, system architecture, roll-out strategy and execution, performance optimization, design of a fault-tolerant architecture, data backup and disaster recovery planning, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your operational objectives and to design a wireless system that meets your IT budget and aligns with your business plans. Progent can explain the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's ability to accommodate a BlackBerry Enterprise Server, assist you to decide which management approach and hardware products meet your needs, and evaluate your messaging environment configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed choices concerning alternatives for software versions, processors and storage, network topology, and application configuration.
To maximize system protection, Progent's BlackBerry-certified expert can help your company to select and enable appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-premier security specialists to perform network-wide security vulnerability and compliance testing and recommend improvements to accommodate your BlackBerry solution.
Contact Progent to Get Support from a BlackBerry-Qualified Professional
To get in touch with Progent about engineering help for BlackBerry wireless technology, call
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Microsoft Exchange Server Migration Technology Professional
Exchange Migration Engineers
Progent's Microsoft-certified consultants can deliver low-cost remote and on-premises help to carry out your migration to Exchange 2010, produce extensive documentation of your new messaging system, educate your IT team and end users to get them up to speed rapidly on Exchange Server 2010, and provide continuing administrative services and technical help. Progent can also help you upgrade from Microsoft Exchange 2010 to Exchange 2013 or Exchange Server 2016.
24/7 iPhone and Exchange integration Specialist
iPhone and SQL Server integration Consultant
Progent can provide cost-effective remote consulting to assist your business to plan, configure, and fix any aspect of your iPhone and Windows integration efforts and is available for short-term jobs to help you get past occasional technical bottlenecks or major engagements to help you complete large-scale initiatives on schedule and within budget. Progent has expertise in on-premises, cloud-based, or hybrid environments and can help you create or support a resilient, protected and efficient network infrastructure that is best suited to your mode of computing. Progent can also provide online or on-premises training to help manage and use your iPhones and iPads in a safe, collaborative ecosystem that optimizes the business value of your IT network.
Remote Troubleshooting Windows Server 2016 Workgroup clusters
Windows Server 2016 and System Center Remote Support Services
Progent's Microsoft-certified IT consultants can provide Windows Server 2016 migration consulting services to assist businesses of all sizes to plan and carry out a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud, or hybrid architecture. Progent can assist you to evaluate the business benefits of Windows Server 2016 for your environment and can help you with any facet of designing, deploying, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist your organization to benefit from the many new disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus multi-domain clusters.
After Hours Office Excel 2013 Services
Excel 3D Map Integration Companies
Progent's Microsoft-certified Office Excel and Office 365 Excel application consultants offer a broad range of remote services to assist you to design, develop, pilot test, install, administer, and troubleshoot business applications based on any release of Excel, including Office Excel desktop and Office 365 Excel. Progent can assist you to upgrade your current Excel solutions to the latest releases of Excel, support Excel on iOS-based iPhones and iPads and Google Android phones and tablets, and resolve compatibility issues between various versions of Excel. Progent offers as-needed support to organizations who need a quick solution to a stubborn problem associated with Office Excel and Progent can also provide comprehensive project management support for migrating or developing mission-critical applications based on Excel. Progent's affordable webinar training classes for Excel can be customized to address the special requirements of individuals or groups.
Problem Escalation Through Teamwork Repair Installation
Small Business IT Consulting Firm Access to External Support Databases
Progent's team of Microsoft and Cisco Certified experts average longer than a decade of real-world professional experience, in the trenches of IT support, performing a broad variety of technical tasks for an extensive array of businesses. Every Progent support professional shares a refined set of personal best practices which are incorporated into shared leading practices training that Progent teaches its consulting personnel. This ensures that you get not just world-class technical help, but also a consultant with field-tested approaches for using technical knowledge to solve real-world IT problems rapidly.
ISP Selection Consultant
Consulting Services Internet Access
Progent offers access to the affordable support of online Internet connectivity experts to help your company to assess or enhance your Internet services so your Internet access solution meets your business needs. Support services available from Progent's engineers include assessment of your existing bandwidth use, carrier and plan analysis and ordering, network provisioning, and overseeing a smooth move to a new carrier and/or service arrangement. Provisioning can include enhancing current routers and deploying additional ones, implementing firewalls, and designing dependable Border Gateway Protocol architectures.
Forefront TMG Consulting Services
24x7 Microsoft Forefront TMG 2010 Specialists
Forefront Threat Management Gateway builds on the proven security capabilities of Microsoft Internet Security and Acceleration Server and provides a easily administered web gateway that delivers a one-server solution for an array of security functions including an application and network layer firewall, URL filtering, malware inspection, intrusion protection, reputation services, VPN control, plus HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 provides comprehensive web security reporting features, allows custom reporting generated by SQL Server, works with Active Directory to simplify policy enforcement, and can be deployed as a virtual server to cut expenses and enhance recoverability. Progent's Microsoft engineers can help your company to design and carry out pilot and production deployments; interface Microsoft Forefront Threat Management Gateway with Windows Server 2008 R2, AD, Microsoft SQL Server, Exchange Server 2010, and SharePoint 2010; install Microsoft Forefront Threat Management Gateway to operate on a virtual server with Windows Hyper-V; and provide continuing support and troubleshooting. Progent can also help you to migrate economically to Forefront Threat Management Gateway 2010 from Microsoft ISA Server 2006 or 2004.
Award Winning IT Outsourcing Example Article
IT Outsourcing Advantages Whitepaper
Progent's IT outsourcing packages offer affordable computer consulting for medium-size businesses. Whether it involves designing system architecture, creating an in-house Help Desk or outsourcing a one, rolling out a new e-mail platform, monitoring your system, or building an on-line business solution, outsourcing your network engineering services can smooth out costs and eliminate risks, permitting network service budgets to increase in a more linear and manageable fashion than is feasible by assembling a large, knowledgeable in-house IT staff. Progent's Outsourcing White Paper and datasheets show how Progent can help you create a protected and robust system architecture for your critical Windows-based applications such as Windows Server 2008, Microsoft Exchange Server, and SQL Server.
Supplemental Support Desk Consulting Services
Help and Support Virtual Service Desk
Progent's Standard Help Desk Services offer a complete solution that manages all aspects of remote desktop technical support from service requests through ticketing, screen sharing, progress tracking, problem solving, and reporting. Help Desk services are offered at a substantial discount from Progent's normal Level 1 desktop support rates, and Progent can provide the option of fast as-needed escalation to Level 2 and Level 3 experts to handle the most issues.
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