Consulting and Technical Support for Research In Motion BlackBerry Technology
BlackBerry wireless smartphones from Research in Motion are among the most successful solutions for maintaining location-independent connectivity to email, scheduling, web-based programs, and other critical business information. As the complexity of small business IT technology has expanded, and as the demand for enterprise-class protection, reliability, and disaster recovery has become the norm for businesses of all sizes, successful integration and maintenance of BlackBerry technology has grown more challenging. To deal with areas such as security, business continuity, and synchronization of BlackBerry PDAs with diverse messaging servers and shared databases, small businesses often resort to outside support firms who specialize in RIM BlackBerry integration and troubleshooting.
Progent offers the services of BlackBerry-premier engineers who can assist small organizations to plan, manage, and repair BlackBerry environments affordably and effectively, eliminating the need for an in-house BlackBerry solutions specialist and lowering the cost and stress of supporting mobile workers. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified network security professionals. This breadth of knowledge, coupled with Progent's efficient remote service delivery capabilities, provides small companies an economical alternative for integrating BlackBerry technology seamlessly into their business information network.
Progent's experts can assist your company with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Exchange Server 2016 setup so that your data and email infrastructure function optimally with BlackBerry Enterprise Server. Progent can also assist you to migrate from older versions of BlackBerry and Microsoft software, configure easy-to-use administration tools to help you track and control BlackBerry smartphones throughout your company, recommend security policies that make sense for your business, develop custom mobile software, and make sure that your network infrastructure is properly configured to support your BlackBerry users. In addition, Progent's business continuity consultants can help make sure that your BlackBerry data is incorporated in your scheduled backup procedures in order that it can be recovered quickly and thoroughly.
BlackBerry BES Server Consulting Services
The BlackBerry Enterprise Server gives companies a centralized and safe source for incorporating BlackBerry smartphones into their email, groupware, and application infrastructure. BlackBerry BES Server allows mobile BlackBerry clients to connect to Microsoft Exchange Server, Lotus, or Groupwise messaging and to synchronize BlackBerry smartphones with workstations to ensure up-to-date information for applications such a schedules, address books, tasks, IM, and custom business programs. Thanks to BlackBerry Enterprise Server support for Exchange, users carrying BlackBerry smartphones can have push-based connectivity with Exchange email as well as IM-enabled software through Microsoft Office Live Communications Server and Lync Server support.
Progent's BlackBerry-premier consultants can help you design, implement, and troubleshoot BlackBerry Enterprise Server so you can maximize the efficiency of BlackBerry users, streamline the administration of a BlackBerry environment, and reduce the cost of supporting mobile workers.
How Progent's BlackBerry premier Engineers Can Help Maintain and Troubleshoot Your BlackBerry Solution
Progent can deliver an experienced BlackBerry support who has earned certifications from Research in Motion in all major aspects of BlackBerry technology. Progent's BlackBerry consulting skills span areas from resolving synchronization problems to designing wireless productivity solutions based on BlackBerry BES Server. These RIM BlackBerry certifications and their respective practice areas include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills needed to configure and troubleshoot the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry expert can help you to use resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to perform important tasks including troubleshooting enterprise activation issues, registering and deleting BlackBerry smartphone clients, setting activation passwords, configuring over-the-air program installation and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and restore mechanisms.
Progent's BlackBerry-certified consultants can also help you to operate management software like the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow problems, and utilizing WiFi for activation. Also, Progent can help you understand the role of operational policies in the BlackBerry Enterprise system and help your company to select and install sensible security configurations.
Progent's certified Microsoft Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your current Exchange infrastructure for operating smoothly with BlackBerry Enterprise Server or migrate your BlackBerry system to the most recent version of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, administering, tracking, and maintaining one or multiple BlackBerry BES Servers in a messaging system based on Microsoft Exchange. Progent's BlackBerry consultant offers support skills in key technologies associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can show you how to add and remove BlackBerry smartphone users on Exchange Server and Microsoft Active Directory, configure, track, and manage BlackBerry Enterprise Server, manage BlackBerry devices and user accounts, archive and support storage groups, configure permissions, set up the Mobile Data System and Instant Messaging, install push and pull access control lists, manage Exchange Server data flow, create, update, and apply WLAN and Virtual Private Network configurations, set up SNMP traps for alerts, and generate reports to summarize SNMP data.
Progent's BlackBerry-certified engineer can support your BlackBerry technology in a number of environments that can include Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.
Call or Email Progent to Get Assistance from a RIM BlackBerry-Certified Specialist
If you wish to get in touch with Progent about engineering assistance for BlackBerry wireless solutions, phone 1-800-993-9400 or refer to Contact Progent.