Wireless Consulting Support

Consulting Support Services for Research In Motion BlackBerry Solutions
BlackBerry mobile PDAs from Research in Motion are among today's most popular products for maintaining location-independent connectivity to email, calendars, web programs, and other critical business information. As the complexity of small company IT technology has expanded, and as the need for world-class protection, reliability, and disaster recovery has become the norm for organizations of any size, successful integration and maintenance of BlackBerry solutions has become more challenging. To address issues like security, business continuity, and synchronization of BlackBerry handhelds with a variety of messaging systems and corporate databases, small organizations often resort to outside support professionals who offer expertise in RIM BlackBerry integration and troubleshooting.

Progent offers the services of BlackBerry-certified consultants who can assist small organizations to plan, manage, and repair BlackBerry environments economically and effectively, dispensing with the necessity for an in-house BlackBerry technology specialist and reducing the expense and stress of maintaining wireless workers. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified security specialists. This breadth of experience, coupled with Progent's efficient remote support capabilities, gives small companies an affordable alternative for incorporating BlackBerry technology productively into their IT network.

Progent's experts can help your business with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange setup so that your data and email systems function efficiently with BlackBerry Enterprise Server. Progent can also show you how to migrate from previous versions of BlackBerry and Microsoft software, configure streamlined management utilities to help you track and control BlackBerry smartphones throughout your business, recommend security policies that are right for your business, develop custom wireless software, and make sure that your IT network architecture is appropriately configured to support your BlackBerry clients. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry data is included in your regular backup procedures in order that it can be restored rapidly and safely.

BlackBerry BES Server Consulting and Technical Services
The BlackBerry BES Server gives businesses a single and secure mechanism for integrating BlackBerry smartphones into their email, groupware, and application environment. BlackBerry BES Server allows wireless BlackBerry users to connect to Microsoft Exchange, IBM Lotus Domino, or Groupwise messaging and to synchronize BlackBerry devices with PC desktops to achieve data consistency for collaborative programs such a schedules, contact lists, to-do lists, instant messaging, and custom business programs. Due to BlackBerry Enterprise Server integration with Exchange Server, users carrying BlackBerry smartphones have push-based connectivity with Exchange messages as well as IM-enabled applications via Microsoft Live Communications Server and Microsoft Lync Server support.

Progent's BlackBerry-premier engineers can assist you to design, deploy, and maintain BlackBerry Enterprise Server so that you maximize the productivity of BlackBerry clients, streamline the management of a BlackBerry environment, and lower the cost of maintaining a mobile workforce.

How Progent's BlackBerry premier Engineers Can Help Maintain and Troubleshoot Your BlackBerry Solution
Progent can provide an experienced BlackBerry support who has earned accreditations from Research in Motion in all key aspects of BlackBerry integration. Progent's BlackBerry consulting skills range from troubleshooting synchronization issues to architecting wireless productivity solutions based on BlackBerry BES Server. These RIM BlackBerry certifications and their associated skill sets include:

BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to configure and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry specialist can show you how to utilize resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run important procedures including troubleshooting enterprise activation issues, adding and deleting BlackBerry device users, setting activation passwords, configuring wireless program loading and setup, deploying and debugging the BlackBerry Smart Card Reader, and configuring backup and restore mechanisms.

Progent's BlackBerry-certified consultants can also assist you to operate administration software like the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow problems, and utilizing wireless LANs for activation. Also, Progent can explain the role of IT policies in the BlackBerry Enterprise system and assist your company to select and install appropriate security configurations.

Progent's certified Microsoft Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your current Microsoft Exchange Server architecture for operating smoothly with BlackBerry Enterprise Server or migrate your BlackBerry solution to the latest version of Microsoft Exchange Server.

BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist you to design, install, test, troubleshoot, and produce documentation for a mobile wireless environment built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's high-level consulting support services for BlackBerry technology include business and technology needs analysis, solution architecture, installation planning and implementation, performance optimization, design of a fault-tolerant environment, information backup and business recovery planning, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your operational goals and to create a wireless environment that fits within your IT budget and supports your business strategy. Progent can explain the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your current network architecture's suitability to support a BlackBerry Enterprise Server, help your organization to determine which management approach and physical components match your requirements, and evaluate your email and messaging system topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on each other so you can arrive at smart choices about alternatives for software versions, server hardware and mass storage, network topology, and application set up.

To optimize network security, Progent's BlackBerry expert can help your company to choose and enable sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-premier security engineers to run company-wide security vulnerability and compliance testing and suggest improvements to accommodate your BlackBerry environment.

Call or Email Progent to Get Assistance from a RIM BlackBerry-Certified Professional
If you wish to get in touch with Progent about engineering assistance for BlackBerry mobile wireless solutions, call 1-800-993-9400 or go to Contact Progent.