Consulting Support for Research In Motion BlackBerry Solutions
RIM BlackBerry Support ServicesBlackBerry wireless smartphones from Research in Motion are among today's most successful solutions for achieving location-independent connectivity to email, scheduling, web-based applications, and other critical business information. As the complexity of small company networks has expanded, and as the demand for world-class protection, reliability, and recoverability has grown to be the standard for companies of all sizes, successful deployment and support of BlackBerry solutions has become more challenging. To deal with issues like data protection, business continuity, and synchronization of BlackBerry handhelds with diverse messaging systems and company databases, small businesses frequently turn to external support firms who specialize in RIM BlackBerry integration and maintenance.

Progent can provide the services of BlackBerry-certified consultants who can help small organizations to plan, manage, and repair BlackBerry-based environments economically and efficiently, doing away with the requirement for an in-house BlackBerry technology specialist and reducing the cost and hassle of maintaining wireless work groups. Progent's BlackBerry engineers have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified security professionals. This range of experience, combined with Progent's proven online service delivery capabilities, provides small businesses an affordable alternative for integrating RIM BlackBerry technology productively into their IT system.

Progent's engineers can help your company with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Microsoft Exchange Server setup so that your data and messaging systems operate optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from previous versions of BlackBerry and Microsoft software, configure easy-to-use management utilities to help you track and administer BlackBerry devices throughout your company, recommend security policies that make sense for your business, customize wireless applications, and ensure that your network infrastructure is appropriately configured to support your BlackBerry users. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry information is incorporated in your regular backup processes so that it can be recovered rapidly and thoroughly.

BlackBerry Enterprise Server Integration Services
The BlackBerry Enterprise Server (BES) gives businesses a centralized and secure source for incorporating BlackBerry smartphones into their email, groupware, and application environment. BlackBerry Enterprise Server enables wireless BlackBerry users to connect to Microsoft Exchange Server, Domino, or Novell GroupWise messaging and to synchronize BlackBerry devices with PC desktops to ensure consistent information for applications such a calendars, contact lists, to-do lists, IM, and custom business software. Thanks to BlackBerry Enterprise Server integration with Microsoft Exchange Server, users with BlackBerry handsets have effortless access to Exchange email as well as instant messaging-enabled software via Microsoft Live Communications Server and Lync Server 2010 integration.

BlackBerry BES Server Consulting Services

Progent's BlackBerry-certified consultants can help you design, install, and troubleshoot BlackBerry BES Server so that you maximize the productivity of BlackBerry clients, simplify the management of a BlackBerry environment, and lower the cost of maintaining mobile workers.

How Progent's BlackBerry premier Engineers Can Assist You to Maintain and Support Your BlackBerry Environment
Progent can provide a seasoned BlackBerry support who has been awarded certifications from RIM in all major facets of BlackBerry integration. Progent's BlackBerry support services range from troubleshooting synchronization issues to designing wireless workforce solutions built around BlackBerry Enterprise Server (BES). These BlackBerry credentials and their respective practice areas include:

BlackBerry Certified Server Support Specialist
Blackberry Consulting ServicesProgent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to install and support the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified expert can help you to use tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to perform important procedures such as resolving enterprise activation problems, adding and removing BlackBerry smartphone clients, setting activation passwords, configuring over-the-air program installation and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and recovery mechanisms.

Progent's BlackBerry consultants can also help you to use administration software such as the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow issues, and using wireless LANs for enterprise activation. In addition, Progent can help you understand the function of operational policies in the BlackBerry BES environment and help your company to define and implement sensible security configurations.

Progent's certified Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your existing Exchange Server architecture for working smoothly with BlackBerry Enterprise Server or migrate your BlackBerry system to the most recent edition of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for installing, administering, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging system based on Exchange. Progent's BlackBerry-certified consultant offers expertise in key areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can assist you to add and remove BlackBerry smartphone clients on Microsoft Exchange and Windows Active Directory, configure, monitor, and manage BlackBerry BES Server, manage BlackBerry smartphones and user accounts, archive and maintain storage groups, apply permissions, set up the Mobile Data System (MDS) and Instant Messaging, deploy push and pull access control lists, control Microsoft Exchange data flow, create, update, and assign WLAN and VPN configurations, set up SNMP traps, and generate reports based on SNMP data.

Progent's BlackBerry-certified engineer can support your BlackBerry solution in a number of settings such as Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.

Contact Progent for Help from a RIM BlackBerry-Certified Expert
To contact Progent about consulting assistance for BlackBerry wireless solutions, phone 1-800-993-9400 or refer to Contact Progent.

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