Wireless Consulting Expertise

Consulting and Technical Support Services for Research In Motion BlackBerry Solutions
BlackBerry mobile smartphones from Research in Motion are among the most popular solutions for achieving anytime-anywhere connectivity to messaging, calendars, web-based programs, and other critical business information. As the complexity of small company networks has increased, and as the demand for enterprise-class protection, reliability, and recoverability has become the standard for businesses of any size, effective deployment and support of RIM BlackBerry technology has grown more difficult. To handle areas such as data protection, disaster recovery, and synchronization of BlackBerry PDAs with diverse messaging servers and corporate databases, small businesses frequently resort to outside consulting firms who specialize in BlackBerry installation and troubleshooting.

Progent offers the expertise of BlackBerry-premier consultants who can help small organizations to plan, administer, and repair BlackBerry solutions affordably and effectively, eliminating the requirement for an internal BlackBerry technology expert and lowering the cost and hassle of supporting mobile work groups. Progent's BlackBerry specialists have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified network security professionals. This breadth of experience, coupled with Progent's efficient online support capabilities, provides small businesses an affordable alternative for integrating BlackBerry technology seamlessly into their IT network.

Progent's consultants can help you with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Microsoft Exchange setup so that your data and messaging infrastructure function optimally with BlackBerry Enterprise Server. Progent can also assist you to migrate from older versions of BlackBerry and Microsoft technology, set up easy-to-use management tools to help you monitor and control BlackBerry devices throughout your company, define security policies that are right for your company, develop custom mobile software, and ensure that your network infrastructure is appropriately designed to support your BlackBerry users. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry data is incorporated in your regular backup processes so that it can be restored quickly and safely.

BlackBerry BES Server Consulting and Technical Support
The BlackBerry Enterprise Server gives businesses a centralized and safe mechanism for integrating BlackBerry smartphones into their email, groupware, and software application infrastructure. BlackBerry BES Server allows wireless BlackBerry users to access Microsoft Exchange, Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry smartphones with workstations to achieve data consistency for collaborative programs such a calendars, address books, to-do lists, notes, and specialized business software. Due to BlackBerry BES Server support for Exchange, users with BlackBerry handsets have effortless connectivity with Exchange email as well as IM-capable software via Microsoft Office Live Communications Server and Microsoft Lync Server integration.

Progent's BlackBerry-premier engineers can show you how to plan, deploy, and troubleshoot BlackBerry Enterprise Server (BES) so you can maximize the productivity of BlackBerry users, simplify the management of a BlackBerry environment, and lower the expense of maintaining mobile workers.

How Progent's BlackBerry certified Experts Can Assist You to Maintain and Troubleshoot Your BlackBerry Environment
Progent can provide a seasoned BlackBerry support who has been awarded accreditations from Research in Motion in all key facets of BlackBerry integration. Progent's BlackBerry support skills range from troubleshooting synchronization issues to architecting mobile workforce solutions based on BlackBerry Enterprise Server. These RIM BlackBerry certifications and their respective practice areas include:

BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills required to install and support the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry specialist can assist you to use resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to run critical procedures including resolving enterprise activation problems, registering and deleting BlackBerry smartphone clients, activating passwords, configuring over-the-air program loading and setup, implementing and debugging the BlackBerry Smart Card Reader, and setting up backup and restore processes.

Progent's BlackBerry engineers can also show you how to operate administration tools such as the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow problems, and utilizing WiFi for activation. Also, Progent can help you understand the role of operational policies in the BlackBerry Enterprise system and help you to select and install appropriate security configurations.

Progent's certified Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your current Exchange Server architecture for working smoothly with BlackBerry Enterprise Server or migrate your BlackBerry system to the latest edition of Microsoft Exchange.

BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist you to design, deploy, validate, repair, and document a wireless solution built upon the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's high-level consulting services for BlackBerry include business and technology requirements assessment, system design, installation planning and implementation, performance tuning, design of a high-availability environment, data backup and business recovery planning, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your technical goals and to create a wireless system that meets your IT budget and supports your business plans. Progent can clarify the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's suitability to support a BlackBerry BES Server, help your organization to decide which administration model and hardware products match your requirements, and evaluate your email and messaging system configuration. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make informed choices concerning options for software editions, server hardware and mass storage, network topology, and application set up.

To maximize system protection, Progent's BlackBerry consultant can help your company to choose and enable sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-certified security specialists to run company-wide security assessment and compliance validation and suggest improvements to account for your BlackBerry solution.

Contact Progent to Get Help from a RIM BlackBerry-Certified Expert
To ask Progent about consulting expertise for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or go to Contact Progent.