Consulting and Technical Support Services for RIM BlackBerry Environments
BlackBerry wireless smartphones from Research in Motion are one of the most popular solutions for maintaining location-independent connectivity to email, scheduling, web programs, and other vital business data. As the complexity of small business IT technology has expanded, and as the need for world-class security, reliability, and disaster recovery has become the standard for businesses of all sizes, successful integration and maintenance of BlackBerry solutions has become increasingly difficult. To address areas such as data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging systems and company databases, small businesses often resort to external consulting professionals who specialize in BlackBerry integration and troubleshooting.
Progent can provide the expertise of BlackBerry-certified engineers who can assist small organizations to plan, administer, and repair BlackBerry solutions affordably and effectively, eliminating the need for an in-house BlackBerry technology specialist and lowering the expense and hassle of maintaining mobile workers. Progent's BlackBerry technology specialists have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security professionals. This range of experience, combined with Progent's efficient remote service delivery model, provides small businesses an economical alternative for incorporating RIM BlackBerry products productively into their IT network.
Progent's engineers can assist you with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Exchange setup so that your database and messaging systems function optimally with BlackBerry BES Server. Progent can also show you how to migrate from previous editions of BlackBerry and Microsoft technology, configure streamlined administration tools to help you monitor and control BlackBerry devices across your business, define security policies that are right for your business, develop custom mobile applications, and ensure that your IT network infrastructure is properly configured to accommodate your BlackBerry users. In addition, Progent's business continuity specialists can help make sure that your BlackBerry data is included in your regular backup procedures in order that it can be restored quickly and thoroughly.
BlackBerry Enterprise Server Technical Support
The BlackBerry Enterprise Server offers companies a centralized and safe source for incorporating BlackBerry smartphones into their messaging, collaboration, and software application infrastructure. BlackBerry Enterprise Server (BES) enables mobile BlackBerry clients to access Exchange, Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry handsets with PC desktops to achieve consistent information for applications like schedules, contact lists, to-do lists, notes, and specialized business software. Thanks to BlackBerry BES Server integration with Microsoft Exchange Server, users with BlackBerry handsets can have effortless connectivity with Exchange messages as well as instant messaging-capable applications through Microsoft Office Live Communications Server and Microsoft Lync Server integration.
Progent's BlackBerry-premier consultants can help you plan, configure, and support BlackBerry Enterprise Server (BES) so you can optimize the productivity of BlackBerry users, streamline the management of a BlackBerry solution, and reduce the cost of supporting mobile workers.
How Progent's BlackBerry certified Experts Can Help Maintain and Support Your BlackBerry Environment
Progent can provide an experienced BlackBerry support who has earned accreditations from Research in Motion in all major facets of BlackBerry integration. Progent's BlackBerry consulting services span areas from troubleshooting synchronization problems to designing mobile workforce solutions built around BlackBerry Enterprise Server. These BlackBerry certifications and their associated practice areas include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills required to configure and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry specialist can help you to use resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to run critical tasks such as troubleshooting enterprise activation problems, adding and deleting BlackBerry smartphone clients, activating passwords, configuring over-the-air program loading and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and restore processes.
Progent's BlackBerry engineers can also assist you to operate management software such as the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow problems, and utilizing WiFi for enterprise activation. Also, Progent can help you understand the function of operational policies in the BlackBerry BES system and help you to select and implement appropriate security configurations.
Progent's Microsoft-certified Microsoft Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your existing Microsoft Exchange Server architecture for operating smoothly with BlackBerry Enterprise Server or migrate your BlackBerry solution to the latest edition of Exchange Server.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist you to design, deploy, validate, repair, and produce documentation for a mobile wireless environment built upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's high-level engineering support services for BlackBerry technology include business and network requirements assessment, solution design, deployment planning and execution, performance optimization, configuration of a high-availability architecture, information backup and business recovery consulting, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your operational goals and to create a wireless solution that meets your information technology budget and supports your business plans. Progent can explain the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network architecture's suitability to accommodate a BlackBerry BES Server, assist you to decide which management model and equipment match your needs, and evaluate your messaging system topology. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can arrive at smart decisions concerning options for software versions, server hardware and storage, network design, and application configuration.
To optimize network security, Progent's BlackBerry consultant can help your company to select and enable appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and GIAC-premier security specialists to run company-wide security assessment and compliance testing and suggest improvements to accommodate your BlackBerry solution.
Contact Progent for Support from a BlackBerry-Qualified Specialist
In order to ask Progent about consulting expertise for BlackBerry wireless technology, phone 1-800-993-9400 or see Contact Progent.