Consulting Support Services for RIM BlackBerry Environments
BlackBerry mobile smartphones from Research in Motion are among the most popular products for achieving anytime-anywhere connectivity to messaging, calendars, web-based programs, and other vital business data. As the complexity of small business networks has expanded, and as the demand for world-class security, reliability, and recoverability has become the standard for organizations of all sizes, effective deployment and support of BlackBerry technology has become more challenging. To handle issues such as security, business continuity, and synchronization of BlackBerry handhelds with a variety of messaging servers and corporate databases, small businesses often turn to external consulting firms who offer expertise in RIM BlackBerry installation and maintenance.
Progent offers the expertise of BlackBerry-premier engineers who can help small businesses to design, administer, and troubleshoot BlackBerry-based environments affordably and effectively, dispensing with the need for an internal BlackBerry technology specialist and reducing the expense and stress of supporting mobile workers. Progent's BlackBerry technology specialists have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This range of experience, coupled with Progent's proven online service delivery capabilities, gives small companies an affordable alternative for incorporating BlackBerry technology seamlessly into their information network.
Progent's experts can help you with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your data and messaging infrastructure function optimally with BlackBerry BES Server. Progent can also show you how to upgrade from previous versions of BlackBerry and Microsoft software, configure easy-to-use management tools so you can monitor and administer BlackBerry smartphones across your business, define security policies that make sense for your business, develop custom mobile applications, and make sure that your IT network infrastructure is properly designed to support your BlackBerry users. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry data is included in your scheduled backup procedures so that it can be restored rapidly and safely.
BlackBerry Enterprise Server Consulting Support
The BlackBerry BES Server offers companies a single and safe mechanism for incorporating BlackBerry wireless devices into their email, groupware, and application infrastructure. BlackBerry Enterprise Server (BES) allows wireless BlackBerry clients to connect to Microsoft Exchange Server, IBM Lotus Domino, or Groupwise messaging and to synchronize BlackBerry smartphones with workstations to achieve data consistency for collaborative programs like schedules, address books, tasks, notes, and specialized business software. Thanks to BlackBerry Enterprise Server (BES) support for Microsoft Exchange, users with BlackBerry smartphones can have effortless access to Exchange messages as well as IM-enabled applications through Microsoft Communications Server and Lync Server 2010 support.
Progent's BlackBerry-certified engineers can help you plan, deploy, and support BlackBerry Enterprise Server so you can optimize the productivity of BlackBerry users, simplify the management of a BlackBerry environment, and reduce the cost of maintaining mobile workers.
How Progent's BlackBerry certified Experts Can Assist You to Maintain and Support Your BlackBerry Solution
Progent can provide an experienced engineer who has been awarded accreditations from Research in Motion in all key facets of BlackBerry integration. Progent's BlackBerry consulting skills range from resolving synchronization issues to designing mobile workforce solutions based on BlackBerry Enterprise Server (BES). These RIM BlackBerry credentials and their associated skill sets include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills required to configure and troubleshoot the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry specialist can assist you to utilize tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to perform critical tasks such as troubleshooting enterprise activation problems, adding and removing BlackBerry smartphone users, setting activation passwords, configuring over-the-air program loading and setup, deploying and debugging the BlackBerry Smart Card Reader, and configuring database backup and restore processes.
Progent's BlackBerry engineers can also show you how to use administration tools like the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow issues, and using wireless LANs for enterprise activation. Also, Progent can help you understand the function of IT policies in the BlackBerry Enterprise environment and help your company to define and install appropriate security configurations.
Progent's Microsoft-certified Microsoft Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your current Exchange Server infrastructure for working in conjunction with BlackBerry BES Server or move your BlackBerry system to the most recent edition of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced knowledge for deploying, administering, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging system powered by Microsoft Exchange. Progent's BlackBerry-certified engineer has support skills in key areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can show you how to add and remove BlackBerry smartphone clients on Exchange and Active Directory, set up, monitor, and manage BlackBerry BES Server, administer BlackBerry devices and client accounts, archive and maintain storage groups, configure permissions, set up the Mobile Data System and IM, implement access control lists, control Exchange Server data flow, generate, update, and assign wireless LAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and generate reports to summarize SNMP results.
Progent's BlackBerry-certified consultant can help you with your BlackBerry technology in a variety of settings that can include Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.
Call or Email Progent to Get Support from a RIM BlackBerry-Qualified Professional
To contact Progent about technical help for BlackBerry mobile wireless technology, call 1-800-993-9400 or visit Contact Progent.