Wireless Consulting Support
Remote and Onsite Consulting for Business Networks
BlackBerry-certified Support
Consulting Support Services for Research In Motion BlackBerry Environments
BlackBerry wireless PDAs from Research in Motion are among today's most popular products for achieving mobile access to messaging, scheduling, web-based programs, and other critical business data. As the sophistication of small business networks has expanded, and as the demand for world-class security, reliability, and recoverability has become the standard for organizations of any size, successful integration and maintenance of BlackBerry technology has become more difficult. To address areas like data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of messaging servers and company databases, small organizations frequently resort to external support professionals who offer expertise in RIM BlackBerry installation and troubleshooting.
Progent can provide the expertise of BlackBerry-premier consultants who can assist small organizations to design, manage, and troubleshoot BlackBerry environments economically and effectively, doing away with the need for an internal BlackBerry solutions expert and reducing the cost and stress of supporting mobile workers. Progent's BlackBerry technology engineers have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified network security professionals. This range of experience, coupled with Progent's proven remote support model, gives small companies an economical alternative for incorporating RIM BlackBerry products productively into their IT system.
Progent's engineers can assist you with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Exchange Server 2016 setup so that your database and email systems function optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from previous releases of BlackBerry and Microsoft technology, configure easy-to-use administration tools to help you track and control BlackBerry devices across your company, define security policies that make sense for your business, customize mobile applications, and ensure that your network infrastructure is properly configured to support your BlackBerry users. In addition, Progent's business continuity specialists can help make sure that your BlackBerry information is incorporated in your scheduled backup procedures so that it can be recovered quickly and thoroughly.
BlackBerry Enterprise Server (BES) Consulting and Technical Help
The BlackBerry Enterprise Server gives companies a centralized and safe mechanism for integrating BlackBerry wireless devices into their messaging, collaboration, and application environment. BlackBerry BES Server enables mobile BlackBerry users to access Microsoft Exchange Server, Domino, or Novell GroupWise email and to synchronize BlackBerry smartphones with PC desktops to ensure data consistency for collaborative programs like calendars, contact lists, tasks, instant messaging, and custom business software. Thanks to BlackBerry Enterprise Server support for Microsoft Exchange, mobile workers carrying BlackBerry smartphones have effortless access to Exchange messages as well as instant messaging-aware applications through Microsoft Live Communications Server and Microsoft Lync Server integration.
Progent's BlackBerry-certified engineers can help you plan, install, and support BlackBerry BES Server so you can improve the efficiency of BlackBerry clients, streamline the administration of a BlackBerry solution, and reduce the cost of supporting a mobile workforce.
How Progent's BlackBerry premier Consultants Can Help Maintain and Support Your BlackBerry Environment
Progent can deliver a seasoned engineer who has been awarded accreditations from RIM in all key facets of BlackBerry technology. Progent's BlackBerry consulting services span areas from resolving synchronization issues to architecting mobile workforce solutions based on BlackBerry Enterprise Server. These BlackBerry credentials and their associated skill sets include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge needed to configure and troubleshoot the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified expert can show you how to utilize tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run important tasks including troubleshooting enterprise activation issues, adding and removing BlackBerry device clients, setting activation passwords, configuring over-the-air software loading and configuration, implementing and debugging the BlackBerry Smart Card Reader, and setting up backup and restore processes.
Progent's BlackBerry-certified consultants can also assist you to use administration software such as the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow issues, and using WiFi for enterprise activation. In addition, Progent can help you understand the role of operational policies in the BlackBerry Enterprise environment and help your company to define and install appropriate security options.
Progent's certified Microsoft Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your current Microsoft Exchange Server infrastructure for operating smoothly with BlackBerry BES Server or move your BlackBerry system to the latest edition of Microsoft Exchange Server.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist your business to design, install, validate, troubleshoot, and produce documentation for a wireless environment built upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's high-level consulting support services for BlackBerry include business and technology needs analysis, solution design, installation strategy and execution, performance tuning, design of a high-availability environment, information backup and disaster recovery planning, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your technical objectives and to create a wireless solution that fits within your IT budget and aligns with your business plans. Progent can explain the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity architecture's suitability to accommodate a BlackBerry BES Server, help you to decide which management approach and equipment match your requirements, and evaluate your email and messaging system topology. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart choices about options for software editions, server hardware and storage, network architecture, and application set up.
To maximize system protection, Progent's BlackBerry-certified consultant can help your company to select and activate sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-certified security engineers to perform network-wide security assessment and compliance validation and suggest improvements to accommodate your BlackBerry environment.
Contact Progent for Assistance from a RIM BlackBerry-Certified Expert
If you wish to get in touch with Progent about technical expertise for BlackBerry wireless technology, call
An index of content::
Wireless Security Consulting
Wireless Security Specialist
Progent provides expertise for security auditing utilities including LANguard from GFI for running a set of automatic network auditing scans to identify potential security problems. Progent has extensive knowledge of security auditing tools and can help you to make sense of audit reports and respond appropriately. Progent can show you how to design protection into your business operations, install auditing tools, define and implement a secure network architecture, and suggest policies to optimize the security of your network. Progent's security consultants are available to assist you to set up a firewall, implement safe remote access to email and business applications, and integrate virtual private network. Progent's certified security engineers can also validate the security of web-based applications and can conduct extensive information security audits of company-wide security to determine your organization's compliance with key international security standards including HIPAA, NIST, and ISO.
Training Professional Macintosh Applications
Photoshop Train
Progent's Apple Mac experts can promote the creative aspect of Mac computing by providing help services and education in imaging, sound, and motion video. Progent's support professionals offer expertise in a range of Mac programs such as Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or configuring an audio/video post production studio.
Wireless Security Consultant
After Hours Network Security Specialists
Progent provides expertise for security testing software such as Microsoft Baseline Security Analyzer for running a variety of programmed network auditing scans to identify potential security gaps. Progent has broad knowledge of security auditing tools and can show you how to understand audit reports and respond appropriately. Progent can help you build security into your company processes, configure auditing software, plan and deploy a secure network architecture, and recommend procedures to maximize the safety of your IT system. Progent's security professionals are able to assist you to set up a firewall, design secure remote connectivity to email and data, and integrate virtual private network. Progent's qualified security consultants can also test the security of web applications and can run extensive security tests of company-wide security to determine your company's compliance with recognized industry security standards including HIPAA, PCI, and ISO.
Georgia Networking Consultancy
IT Service Provider Kansas
If your company does not require emergency remote support but you think you will need technical services with your network soon, you can save time and money and guarantee that the appropriate IT skill will be ready when you require it by getting in touch with a Progent sales specialist and signing up as a client. For details, call 800-993-9400 or email information@progent.com.
ProSight Patch Management Onsite Technical Support
ProSight Windows Server Management Online Technical Support
ProSight LAN Watch is Progent's server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) technology to help keep your network running efficiently by checking the state of critical assets that drive your network environment. When ProSight LAN Watch detects a problem, an alarm is sent immediately to your designated IT staff and your assigned Progent consultant so any looming issues can be addressed before they can disrupt productivity.
Les Kent has a 35-year history of effective technology integration, business management, sales, and operations. He has demonstrated a talent for creating sophisticated information technology solutions during his time as as a network designer, application developer, project manager, implementation expert, and problem solver for small businesses, start-ups, and global corporations.
Engineers ProSight IT documentation management
domain management Engineer
ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, update, find and safeguard data related to your IT infrastructure, procedures, applications, and services. You can quickly find passwords or serial numbers and be warned about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your IT documentation, you can eliminate as much as 50% of time wasted looking for critical information about your network. ProSight IT Asset Management includes a common repository for storing and collaborating on all documents required for managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT information. Whether you're planning enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you require when you need it.
Sun Solaris Remote Support
Consult UNIX
If your business network combines Sun Solaris technology with Windows, Progent can show you how to incorporate your IT resources into a unified environment that allows all your OS platforms to coexist for easy administration, transparent information exchange, high dependability, enhanced throughput, and strong protection. Progent's Sun Solaris and MS Windows coexistence support services feature IT architecture integration and support, consulting for Windows services for UNIX, online network monitoring and management, online network help and repair, on-site technical support, and Help Desk Call Center services.
Integration MobileMe
Consultant Services macOS and OS X
Progent's experts can provide macOS and Mac OS X users a range of services including desktop support, Apple macOS and OS X consulting, Mac co-existence with Windows environments, Entourage and Exchange Server help, security services, and custom education. Progent can help businesses to upgrade to macOS from OS X or earlier versions of Apple Mac OS X and Progent can offer expertise with Apple Mac applications. Progent's specialists in Apple technology can also assist your business with iPhone support and Apple iPad synchronization, or moving to Apple's iCloud services. For business environments based exclusively on Mac OS X or for systems with a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the difficulty of planning, configuring and maintaining a network environment that is reliable, safe, efficient and able to achieve your organization's objectives.
Engineer Cisco TelePresence System 3210
SCOPIA Video Conferencing Consult
Progent offers the services of an accredited consultant with an extensive background deploying technology from the major video conferencing/telepresence vendors such as Cisco, Polycom, LifeSize and Radvision and can assist you to plan, install, upgrade, or maintain a telepresence solution that protects your investment and optimizes the business value of your IT system. Progent can also provide the services of network infrastructure consultants able to assist companies of any size to create and troubleshoot a network that delivers the performance, reliability, protection, and scalability required to accommodate your telepresence environment.
Consultant Exchange Server 2010 Migration
Engineer Microsoft Exchange Server Migration
Progent can provide comprehensive help for every step of your Exchange 2010 migration with services that include end-to-end project management services, site readiness preparation, project planning, cost estimates of all new software licenses and equipment required, recommended sourcing, pilot verification at customer site or at Progent's test lab, managing temporary coexistence between Microsoft Exchange 2010 and Exchange 2003 or 2007, implementation of the solution, deactivating the old system, and training for client's IT staff and users.
Immediate Postini Support and Integration
Antivirus Setup and Support
E-Mail Guard by Postini offers constantly upgraded spam and virus filtering, data filtering, and protection from email-based directory harvesting and DSA attacks. Progent is a Postini aggregator and support firm. If your business is too small to purchase for a regular Postini license, you can still have the use of Postini's Perimeter Manager services via Progent's E-Mail Guard spam filtering and anti-virus service offering. Progent's certified email security professionals can show you how to create an email protection strategy that features antispam and antivirus services and policies.
Work from Home Helpdesk Integration Support
Teleworker Helpdesk Services Technology Consulting Services
Progent can provide small and medium-size businesses supplemental or comprehensive Help Desk call center support for offsite workers.
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