Consulting Support Services for RIM BlackBerry Technology
BlackBerry mobile smartphones from Research in Motion are one of the most successful solutions for maintaining anytime-anywhere connectivity to email, calendars, web-based programs, and other vital business data. As the complexity of small company networks has increased, and as the need for enterprise-class protection, reliability, and recoverability has become the standard for companies regardless of size, effective deployment and support of RIM BlackBerry technology has become more challenging. To handle areas like data protection, disaster recovery, and synchronization of BlackBerry smartphones with diverse email servers and shared databases, small businesses frequently resort to external support firms who specialize in RIM BlackBerry installation and troubleshooting.
Progent can provide the services of BlackBerry-certified engineers who can help small businesses to design, manage, and repair BlackBerry solutions affordably and efficiently, eliminating the necessity for an internal BlackBerry solutions expert and reducing the expense and hassle of maintaining wireless work groups. Progent's BlackBerry specialists have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified security professionals. This breadth of knowledge, coupled with Progent's proven online service delivery capabilities, gives small businesses an affordable alternative for incorporating RIM BlackBerry technology productively into their IT network.
Progent's consultants can help you with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your data and email systems work optimally with BlackBerry BES Server. Progent can also help you to upgrade from previous editions of BlackBerry and Microsoft software, set up easy-to-use management tools to enable you to monitor and administer BlackBerry smartphones across your business, define security policies that are right for your business, customize wireless applications, and make sure that your network infrastructure is appropriately configured to support your BlackBerry users. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry data is included in your regular backup procedures in order that it can be restored quickly and thoroughly.
BlackBerry Enterprise Server Consulting and Technical Support
The BlackBerry Enterprise Server offers businesses a single and secure mechanism for integrating BlackBerry wireless devices into their email, collaboration, and application infrastructure. BlackBerry BES Server allows wireless BlackBerry users to connect to Microsoft Exchange Server, Lotus, or Novell GroupWise messaging and to synchronize BlackBerry devices with PC desktops to achieve consistent information for collaborative programs such a schedules, contact lists, tasks, notes, and custom business programs. Due to BlackBerry Enterprise Server support for Microsoft Exchange Server, users carrying BlackBerry smartphones can have effortless access to Exchange messages plus instant messaging-capable applications via Microsoft Communications Server and Lync Server 2010 support.
Progent's BlackBerry-certified consultants can help you plan, configure, and troubleshoot BlackBerry Enterprise Server (BES) so you can optimize the productivity of BlackBerry users, simplify the administration of a BlackBerry environment, and lower the cost of supporting a mobile workforce.
How Progent's BlackBerry premier Experts Can Help Maintain and Support Your BlackBerry Solution
Progent can deliver a seasoned BlackBerry support who has been awarded certifications from RIM in all key facets of BlackBerry integration. Progent's BlackBerry support skills range from resolving synchronization issues to architecting mobile productivity solutions based on BlackBerry Enterprise Server (BES). These BlackBerry certifications and their respective practice areas include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist you to carry out common support functions such as configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, setting up e-mail filters, changing user accounts, upgrading BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to operate with your corporate messaging solution. Progent's seasoned experts can also assist your business to troubleshoot a broad array of issues associated with synchronization, device detection, messaging reconciliation, web access, mobile connectivity, Instant Messaging, desktop software configuration, and BlackBerry Desktop Redirector.
As a top innovator in delivering nationwide remote help for small business networks, Progent can provide responsive and economical access to a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your BlackBerry support expenses at a minimum and, by dealing with problems quickly, maximizes the efficiency of your BlackBerry smartphone users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced skills for installing, administering, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in an email system based on Exchange. Progent's BlackBerry consultant offers expertise in important areas related to BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can show you how to add and delete BlackBerry device users on Exchange and Windows Active Directory, configure, track, and manage BlackBerry BES Server, manage BlackBerry devices and user accounts, back up and maintain storage groups, apply permissions, set up the Mobile Data System and Instant Messaging, implement access control lists, manage Exchange data flow, create, edit, and assign WLAN and VPN configurations, implement SNMP traps, and generate management reports based on SNMP results.
Progent's BlackBerry engineer can support your BlackBerry solution in a variety of settings that can include Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.
Contact Progent for Assistance from a RIM BlackBerry-Qualified Professional
If you wish to contact Progent about consulting assistance for BlackBerry mobile wireless technology, call 1-800-993-9400 or go to Contact Progent.