Consulting and Technical Support Services for Research In Motion BlackBerry Environments
BlackBerry wireless smartphones from Research in Motion are one of the most successful solutions for maintaining anytime-anywhere connectivity to email, calendars, web programs, and other critical business information. As the complexity of small company networks has increased, and as the demand for world-class security, reliability, and disaster recovery has become the norm for businesses regardless of size, effective deployment and support of RIM BlackBerry solutions has grown more challenging. To deal with issues such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging servers and shared databases, small businesses often turn to outside consulting professionals who specialize in RIM BlackBerry integration and troubleshooting.
Progent can provide the expertise of BlackBerry-premier engineers who can assist small organizations to design, manage, and troubleshoot BlackBerry-based solutions economically and efficiently, dispensing with the necessity for an internal BlackBerry solutions specialist and reducing the cost and hassle of supporting wireless workers. Progent's BlackBerry engineers have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security professionals. This breadth of knowledge, coupled with Progent's efficient online service delivery capabilities, provides small businesses an affordable solution for integrating RIM BlackBerry technology productively into their information network.
Progent's engineers can assist your business with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your database and email infrastructure operate efficiently with BlackBerry Enterprise Server. Progent can also show you how to migrate from older releases of BlackBerry and Microsoft software, set up easy-to-use management utilities to enable you to track and control BlackBerry smartphones throughout your company, define security policies that make sense for your business, customize mobile software, and make sure that your network architecture is properly designed to accommodate your BlackBerry clients. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry information is included in your regular backup procedures so that it can be restored rapidly and safely.
BlackBerry Enterprise Server Consulting Support
The BlackBerry Enterprise Server gives companies a centralized and secure mechanism for integrating BlackBerry wireless devices into their messaging, groupware, and application infrastructure. BlackBerry Enterprise Server (BES) allows mobile BlackBerry clients to connect to Exchange, IBM Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry devices with PC desktops to achieve up-to-date information for collaborative programs like schedules, contact lists, tasks, notes, and custom business programs. Thanks to BlackBerry Enterprise Server support for Microsoft Exchange, users carrying BlackBerry handsets can have effortless connectivity with Exchange messages as well as IM-capable software through Microsoft Communications Server and Lync Server integration.
Progent's BlackBerry-certified engineers can assist you to plan, implement, and maintain BlackBerry Enterprise Server (BES) so that you improve the productivity of BlackBerry clients, streamline the administration of a BlackBerry environment, and reduce the expense of maintaining mobile workers.
How Progent's BlackBerry certified Experts Can Assist You to Maintain and Troubleshoot Your BlackBerry Environment
Progent can deliver a seasoned BlackBerry support who has earned certifications from RIM in all key aspects of BlackBerry technology. Progent's BlackBerry support services span areas from troubleshooting synchronization issues to architecting mobile productivity solutions based on BlackBerry Enterprise Server (BES). These RIM BlackBerry credentials and their respective practice areas include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to perform basic technical operations such as setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, launching e-mail filters, changing user accounts, update BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to work with your company email software. Progent's seasoned experts can also help your company to troubleshoot a wide array of problems associated with synchronization, device recognition, messaging reconciliation, web access, mobile connections, IM, workstation software installation, and Desktop Redirector.
As a top innovator in delivering countrywide online help for small office IT networks, Progent can provide quick and economical contact with a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your BlackBerry technical support expenses low and, by resolving issues promptly, optimizes the efficiency of your BlackBerry smartphone clients.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for deploying, administering, monitoring, and maintaining one or several BlackBerry Enterprise Servers in an email environment powered by Microsoft Exchange. Progent's BlackBerry engineer has expertise in key technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can assist you to install and remove BlackBerry smartphone users on Exchange Server and Microsoft Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, manage BlackBerry smartphones and client accounts, back up and maintain storage groups, apply permissions, install the MDS and IM, install access control lists, manage Microsoft Exchange Server data flow, generate, update, and assign wireless LAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and generate reports to summarize SNMP results.
Progent's BlackBerry-certified expert can support your BlackBerry solution in a variety of settings such as Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
Call or Email Progent for Support from a RIM BlackBerry-Certified Specialist
To get in touch with Progent about professional support for BlackBerry mobile wireless integration, call 1-800-993-9400 or refer to Contact Progent.