Consulting Support Services for Research In Motion BlackBerry Environments
BlackBerry wireless PDAs from Research in Motion are among today's most popular products for achieving mobile access to messaging, scheduling, web-based programs, and other critical business data. As the sophistication of small business networks has expanded, and as the demand for world-class security, reliability, and recoverability has become the standard for organizations of any size, successful integration and maintenance of BlackBerry technology has become more difficult. To address areas like data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of messaging servers and company databases, small organizations frequently resort to external support professionals who offer expertise in RIM BlackBerry installation and troubleshooting.
Progent can provide the expertise of BlackBerry-premier consultants who can assist small organizations to design, manage, and troubleshoot BlackBerry environments economically and effectively, doing away with the need for an internal BlackBerry solutions expert and reducing the cost and stress of supporting mobile workers. Progent's BlackBerry technology engineers have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified network security professionals. This range of experience, coupled with Progent's proven remote support model, gives small companies an economical alternative for incorporating RIM BlackBerry products productively into their IT system.
Progent's engineers can assist you with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Exchange Server 2016 setup so that your database and email systems function optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from previous releases of BlackBerry and Microsoft technology, configure easy-to-use administration tools to help you track and control BlackBerry devices across your company, define security policies that make sense for your business, customize mobile applications, and ensure that your network infrastructure is properly configured to support your BlackBerry users. In addition, Progent's business continuity specialists can help make sure that your BlackBerry information is incorporated in your scheduled backup procedures so that it can be recovered quickly and thoroughly.
BlackBerry Enterprise Server (BES) Consulting and Technical Help
The BlackBerry Enterprise Server gives companies a centralized and safe mechanism for integrating BlackBerry wireless devices into their messaging, collaboration, and application environment. BlackBerry BES Server enables mobile BlackBerry users to access Microsoft Exchange Server, Domino, or Novell GroupWise email and to synchronize BlackBerry smartphones with PC desktops to ensure data consistency for collaborative programs like calendars, contact lists, tasks, instant messaging, and custom business software. Thanks to BlackBerry Enterprise Server support for Microsoft Exchange, mobile workers carrying BlackBerry smartphones have effortless access to Exchange messages as well as instant messaging-aware applications through Microsoft Live Communications Server and Microsoft Lync Server integration.
Progent's BlackBerry-certified engineers can help you plan, install, and support BlackBerry BES Server so you can improve the efficiency of BlackBerry clients, streamline the administration of a BlackBerry solution, and reduce the cost of supporting a mobile workforce.
How Progent's BlackBerry premier Consultants Can Help Maintain and Support Your BlackBerry Environment
Progent can deliver a seasoned engineer who has been awarded accreditations from RIM in all key facets of BlackBerry technology. Progent's BlackBerry consulting services span areas from resolving synchronization issues to architecting mobile workforce solutions based on BlackBerry Enterprise Server. These BlackBerry credentials and their associated skill sets include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge needed to configure and troubleshoot the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified expert can show you how to utilize tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run important tasks including troubleshooting enterprise activation issues, adding and removing BlackBerry device clients, setting activation passwords, configuring over-the-air software loading and configuration, implementing and debugging the BlackBerry Smart Card Reader, and setting up backup and restore processes.
Progent's BlackBerry-certified consultants can also assist you to use administration software such as the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow issues, and using WiFi for enterprise activation. In addition, Progent can help you understand the role of operational policies in the BlackBerry Enterprise environment and help your company to define and install appropriate security options.
Progent's certified Microsoft Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your current Microsoft Exchange Server infrastructure for operating smoothly with BlackBerry BES Server or move your BlackBerry system to the latest edition of Microsoft Exchange Server.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist your business to design, install, validate, troubleshoot, and produce documentation for a wireless environment built upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's high-level consulting support services for BlackBerry include business and technology needs analysis, solution design, installation strategy and execution, performance tuning, design of a high-availability environment, information backup and disaster recovery planning, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your technical objectives and to create a wireless solution that fits within your IT budget and aligns with your business plans. Progent can explain the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity architecture's suitability to accommodate a BlackBerry BES Server, help you to decide which management approach and equipment match your requirements, and evaluate your email and messaging system topology. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart choices about options for software editions, server hardware and storage, network architecture, and application set up.
To maximize system protection, Progent's BlackBerry-certified consultant can help your company to select and activate sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-certified security engineers to perform network-wide security assessment and compliance validation and suggest improvements to accommodate your BlackBerry environment.
Contact Progent for Assistance from a RIM BlackBerry-Certified Expert
If you wish to get in touch with Progent about technical expertise for BlackBerry wireless technology, call 1-800-993-9400 or refer to Contact Progent.