Consulting and Technical Support Services for RIM BlackBerry Technology
BlackBerry mobile PDAs from Research in Motion are among todayís most popular products for achieving mobile access to email, scheduling, web programs, and other critical business information. As the sophistication of small business networks has increased, and as the need for enterprise-class protection, reliability, and disaster recovery has become the norm for companies regardless of size, effective integration and support of RIM BlackBerry solutions has grown increasingly challenging. To deal with areas like data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging systems and shared databases, small businesses often turn to external support professionals who offer expertise in BlackBerry installation and troubleshooting.
Progent can provide the expertise of BlackBerry-certified engineers who can help small businesses to plan, administer, and repair BlackBerry environments economically and effectively, doing away with the requirement for an internal BlackBerry solutions expert and lowering the expense and stress of supporting wireless workers. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security professionals. This range of knowledge, coupled with Progent's proven remote service delivery model, gives small businesses a budget-friendly solution for incorporating RIM BlackBerry products productively into their IT network.
Progent's engineers can help your business with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your database and messaging systems operate optimally with BlackBerry BES Server. Progent can also show you how to migrate from previous editions of BlackBerry and Microsoft technology, set up easy-to-use administration tools so you can track and control BlackBerry smartphones across your company, define security policies that make sense for your company, customize wireless applications, and ensure that your network infrastructure is appropriately configured to support your BlackBerry clients. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry information is included in your scheduled backup processes so that it can be restored quickly and safely.
BlackBerry BES Server Consulting and Technical Help
The BlackBerry Enterprise Server (BES) offers businesses a centralized and secure mechanism for incorporating BlackBerry wireless devices into their email, collaboration, and software application environment. BlackBerry BES Server allows wireless BlackBerry clients to connect to Exchange, Lotus, or Novell GroupWise messaging and to synchronize BlackBerry devices with PC desktops to achieve data consistency for collaborative programs such a schedules, contact lists, tasks, notes, and specialized business programs. Due to BlackBerry Enterprise Server support for Exchange Server, users with BlackBerry handsets have push-based access to Exchange email as well as instant messaging-aware software via Microsoft Live Communications Server and Microsoft Lync Server 2010 support.
Progent's BlackBerry-premier consultants can assist you to plan, deploy, and troubleshoot BlackBerry Enterprise Server so that you improve the efficiency of BlackBerry clients, simplify the administration of a BlackBerry environment, and lower the cost of supporting a mobile workforce.
How Progent's BlackBerry certified Experts Can Help Maintain and Troubleshoot Your BlackBerry Environment
Progent can provide a seasoned BlackBerry support who has earned accreditations from RIM in all major aspects of BlackBerry integration. Progent's BlackBerry consulting skills span areas from troubleshooting synchronization problems to designing wireless workforce solutions based on BlackBerry Enterprise Server. These BlackBerry certifications and their respective skill sets include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills needed to configure and support the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry-certified expert can assist you to utilize tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform important tasks such as troubleshooting enterprise activation issues, adding and deleting BlackBerry smartphone clients, setting activation passwords, implementing over-the-air program loading and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and recovery mechanisms.
Progent's BlackBerry-certified consultants can also assist you to operate management tools like the BlackBerry Administration Service for role-based management, resolving attachment and data flow issues, and using wireless LANs for activation. Also, Progent can explain the function of operational policies in the BlackBerry BES environment and help you to define and implement appropriate security options.
Progent's certified Microsoft Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your current Exchange architecture for operating in conjunction with BlackBerry BES Server or move your BlackBerry solution to the most recent version of Exchange Server.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist you to plan, install, test, repair, and document a mobile wireless environment built upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's world-class engineering support services for BlackBerry technology include business and network needs analysis, system design, installation strategy and execution, performance optimization, configuration of a fault-tolerant architecture, information backup and disaster recovery planning, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your operational goals and to create a wireless system that fits within your IT budget and supports your business strategy. Progent can clarify the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network architecture's suitability to accommodate a BlackBerry BES Server, assist your organization to decide which administration approach and physical components match your requirements, and analyze your email and messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can make informed choices concerning alternatives for software editions, processors and mass storage, network design, and application set up.
To maximize network security, Progent's BlackBerry expert can assist your company to choose and enable appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-premier security specialists to run company-wide security vulnerability and compliance testing and suggest improvements to accommodate your BlackBerry solution.
Contact Progent for Assistance from a BlackBerry-Certified Expert
In order to ask Progent about technical help for BlackBerry wireless solutions, phone 1-800-993-9400 or visit Contact Progent.