Consulting and Technical Support for Research In Motion BlackBerry Solutions
BlackBerry mobile smartphones from Research in Motion are among todayís most successful solutions for maintaining anytime-anywhere access to messaging, scheduling, web-based applications, and other vital business information. As the complexity of small business networks has expanded, and as the need for world-class protection, dependability, and disaster recovery has grown to be the norm for companies of all sizes, successful integration and support of RIM BlackBerry technology has become more difficult. To address areas such as security, business continuity, and synchronization of BlackBerry PDAs with diverse messaging servers and corporate databases, small businesses frequently turn to external consulting firms who offer expertise in BlackBerry integration and maintenance.
Progent offers the services of BlackBerry-certified consultants who can assist small organizations to design, administer, and troubleshoot BlackBerry-based solutions economically and efficiently, dispensing with the necessity for an internal BlackBerry solutions expert and lowering the expense and hassle of maintaining mobile work groups. Progent's BlackBerry technology specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This breadth of knowledge, coupled with Progent's proven online service delivery capabilities, gives small companies an economical alternative for incorporating RIM BlackBerry products seamlessly into their information system.
Progent's consultants can help you with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your database and email systems operate optimally with BlackBerry BES Server. Progent can also assist you to upgrade from previous editions of BlackBerry and Microsoft software, configure easy-to-use administration utilities so you can monitor and control BlackBerry smartphones throughout your company, define security policies that are right for your company, develop custom wireless applications, and make sure that your network infrastructure is properly configured to accommodate your BlackBerry clients. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry information is incorporated in your scheduled backup procedures so that it can be recovered rapidly and safely.
BlackBerry Enterprise Server Technical Support
The BlackBerry Enterprise Server gives businesses a single and safe mechanism for integrating BlackBerry wireless devices into their email, groupware, and application infrastructure. BlackBerry Enterprise Server allows mobile BlackBerry users to access Microsoft Exchange, Lotus, or Groupwise email and to synchronize BlackBerry handsets with workstations to ensure consistent information for applications like schedules, address books, to-do lists, IM, and custom business software. Thanks to BlackBerry Enterprise Server (BES) integration with Microsoft Exchange Server, mobile workers carrying BlackBerry smartphones can have push-based access to Exchange email plus instant messaging-enabled software via Microsoft Communications Server and Lync Server integration.
Progent's BlackBerry-certified engineers can show you how to plan, deploy, and support BlackBerry BES Server so that you improve the productivity of BlackBerry users, streamline the management of a BlackBerry environment, and reduce the expense of maintaining a mobile workforce.
How Progent's BlackBerry premier Engineers Can Help Maintain and Support Your BlackBerry Environment
Progent can deliver an experienced BlackBerry support who has earned accreditations from RIM in all major facets of BlackBerry technology. Progent's BlackBerry support services span areas from troubleshooting synchronization issues to architecting mobile productivity solutions based on BlackBerry Enterprise Server (BES). These BlackBerry credentials and their respective practice areas include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge required to install and troubleshoot the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry-certified expert can assist you to use tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to run critical tasks including resolving enterprise activation issues, registering and removing BlackBerry device clients, setting activation passwords, configuring over-the-air program installation and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and recovery processes.
Progent's BlackBerry consultants can also assist you to use administration software like the BlackBerry Administration Service for role-based management, resolving file attachment and data flow issues, and using wireless LANs for enterprise activation. In addition, Progent can explain the role of IT policies in the BlackBerry Enterprise system and assist you to define and install appropriate security options.
Progent's certified Microsoft Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your existing Exchange architecture for operating in conjunction with BlackBerry BES Server or migrate your BlackBerry system to the most recent version of Microsoft Exchange.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help your company to plan, install, validate, repair, and produce documentation for a mobile wireless environment based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's advanced consulting services for BlackBerry include business and technology requirements analysis, solution architecture, deployment strategy and execution, performance optimization, design of a high-availability environment, information backup and business recovery consulting, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your operational objectives and to design a wireless system that fits within your information technology budget and supports your business strategy. Progent can explain the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing network infrastructure's ability to accommodate a BlackBerry BES Server, assist you to decide which administration approach and hardware products meet your needs, and analyze your messaging environment topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make informed choices concerning options for software versions, server hardware and mass storage, network design, and application configuration.
To optimize network security, Progent's BlackBerry-certified expert can assist you to choose and activate appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-certified security specialists to perform company-wide security vulnerability and compliance testing and recommend improvements to accommodate your BlackBerry environment.
Call or Email Progent for Support from a RIM BlackBerry-Qualified Expert
To contact Progent about professional assistance for BlackBerry mobile wireless integration, call 1-800-993-9400 or refer to Contact Progent.