Consulting and Technical Support for Research In Motion BlackBerry Technology
BlackBerry mobile PDAs from Research in Motion are among the most successful solutions for achieving mobile access to email, calendars, web applications, and other vital business information. As the sophistication of small company IT technology has increased, and as the need for world-class security, reliability, and disaster recovery has grown to be the norm for companies of any size, effective integration and support of BlackBerry solutions has grown increasingly difficult. To deal with areas like data protection, business continuity, and synchronization of BlackBerry PDAs with diverse email systems and corporate databases, small businesses frequently resort to outside consulting professionals who offer expertise in RIM BlackBerry installation and maintenance.
Progent offers the expertise of BlackBerry-certified engineers who can help small businesses to plan, administer, and repair BlackBerry environments affordably and efficiently, doing away with the necessity for an internal BlackBerry solutions specialist and lowering the cost and hassle of maintaining wireless workers. Progent's BlackBerry engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified security specialists. This range of knowledge, combined with Progent's efficient online service delivery capabilities, provides small companies an economical solution for integrating BlackBerry products productively into their IT network.
Progent's consultants can help your company with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Exchange setup so that your data and email systems work efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from previous releases of BlackBerry and Microsoft technology, configure streamlined management tools so you can track and control BlackBerry smartphones across your company, recommend security policies that make sense for your company, customize mobile software, and make sure that your IT network architecture is properly designed to support your BlackBerry clients. Also, Progent's business continuity consultants can help make sure that your BlackBerry information is incorporated in your scheduled backup processes in order that it can be restored quickly and thoroughly.
BlackBerry Enterprise Server (BES) Consulting Help
The BlackBerry Enterprise Server (BES) offers companies a centralized and safe source for integrating BlackBerry wireless devices into their messaging, groupware, and application environment. BlackBerry Enterprise Server enables wireless BlackBerry users to access Exchange, IBM Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry smartphones with workstations to ensure data consistency for applications like calendars, address books, tasks, notes, and specialized business programs. Thanks to BlackBerry BES Server support for Exchange Server, users carrying BlackBerry smartphones can have push-based access to Exchange messages plus instant messaging-enabled software through Microsoft Office Communications Server and Lync Server 2010 integration.
Progent's BlackBerry-premier consultants can show you how to design, install, and troubleshoot BlackBerry Enterprise Server (BES) so that you optimize the efficiency of BlackBerry clients, simplify the administration of a BlackBerry solution, and lower the cost of supporting a mobile workforce.
How Progent's BlackBerry certified Experts Can Assist You to Manage and Support Your BlackBerry Solution
Progent can deliver an experienced BlackBerry support who has earned certifications from Research in Motion in all major facets of BlackBerry integration. Progent's BlackBerry support skills span areas from resolving synchronization issues to architecting mobile productivity solutions built around BlackBerry Enterprise Server (BES). These BlackBerry credentials and their respective skill sets include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge required to install and troubleshoot the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry specialist can assist you to use tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to run critical procedures such as resolving enterprise activation issues, registering and removing BlackBerry device clients, setting activation passwords, configuring wireless program installation and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and restore processes.
Progent's BlackBerry-certified engineers can also help you to use management software like the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow issues, and utilizing WiFi for activation. In addition, Progent can explain the function of operational policies in the BlackBerry Enterprise environment and assist you to define and implement appropriate security configurations.
Progent's certified Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your existing Exchange Server infrastructure for operating smoothly with BlackBerry BES Server or migrate your BlackBerry system to the most recent version of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for deploying, administering, tracking, and troubleshooting one or several BlackBerry BES Servers in a messaging system powered by Exchange. Progent's BlackBerry-certified engineer has expertise in key technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can show you how to add and remove BlackBerry device users on Microsoft Exchange and Microsoft Active Directory, configure, monitor, and administer BlackBerry BES Server, administer BlackBerry devices and client accounts, archive and maintain storage groups, configure permissions, install the Mobile Data System and IM, implement access control lists, manage Microsoft Exchange Server data flow, create, edit, and assign wireless LAN and VPN configurations, set up SNMP traps, and produce reports to summarize SNMP data.
Progent's BlackBerry-certified expert can support your BlackBerry technology in a number of environments such as Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.
Call or Email Progent to Get Assistance from a RIM BlackBerry-Qualified Specialist
If you wish to get in touch with Progent about engineering help for BlackBerry mobile wireless technology, phone 1-800-993-9400 or go to Contact Progent.