Consulting and Technical Support for RIM BlackBerry Technology
RIM BlackBerry Consulting ServicesBlackBerry wireless smartphones from Research in Motion are among the most successful solutions for maintaining mobile connectivity to messaging, calendars, web programs, and other critical business data. As the complexity of small company networks has expanded, and as the demand for world-class security, dependability, and disaster recovery has become the norm for companies regardless of size, successful integration and support of BlackBerry technology has become increasingly challenging. To address areas such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email systems and company databases, small organizations frequently resort to outside support professionals who offer expertise in BlackBerry installation and troubleshooting.

Progent offers the expertise of BlackBerry-certified engineers who can help small businesses to design, manage, and troubleshoot BlackBerry-based solutions economically and effectively, doing away with the requirement for an internal BlackBerry solutions expert and reducing the expense and hassle of maintaining wireless work groups. Progent's BlackBerry technology specialists have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified network security specialists. This breadth of knowledge, coupled with Progent's efficient remote service delivery capabilities, gives small businesses an economical alternative for incorporating BlackBerry technology productively into their business information system.

Progent's consultants can help your company with SQL Server 2016 integration and development support, Microsoft SQL 2014 configuration and Microsoft Exchange setup so that your data and email systems function efficiently with BlackBerry Enterprise Server. Progent can also assist you to migrate from previous editions of BlackBerry and Microsoft software, set up streamlined management utilities so you can monitor and control BlackBerry smartphones throughout your company, define security policies that make sense for your company, customize wireless software, and ensure that your network infrastructure is appropriately designed to support your BlackBerry clients. In addition, Progent's business continuity specialists can help make sure that your BlackBerry data is incorporated in your scheduled backup procedures in order that it can be restored quickly and thoroughly.

BlackBerry Enterprise Server (BES) Consulting and Technical Services
The BlackBerry Enterprise Server (BES) offers companies a centralized and safe source for incorporating BlackBerry wireless devices into their messaging, collaboration, and application environment. BlackBerry BES Server allows wireless BlackBerry users to connect to Microsoft Exchange Server, Domino, or Novell GroupWise email and to synchronize BlackBerry handsets with workstations to achieve consistent information for collaborative programs like calendars, address books, to-do lists, notes, and specialized business programs. Thanks to BlackBerry Enterprise Server (BES) integration with Microsoft Exchange Server, mobile workers with BlackBerry handsets can have effortless connectivity with Exchange messages as well as IM-aware applications via Microsoft Office Live Communications Server and Microsoft Lync Server 2010 support.

BlackBerry Enterprise Server Support

Progent's BlackBerry-certified engineers can assist you to design, install, and troubleshoot BlackBerry BES Server so that you improve the efficiency of BlackBerry users, streamline the administration of a BlackBerry solution, and reduce the expense of supporting mobile workers.

How Progent's BlackBerry certified Experts Can Help Maintain and Support Your BlackBerry Solution
Progent can deliver an experienced engineer who has earned certifications from RIM in all major aspects of BlackBerry integration. Progent's BlackBerry support skills range from resolving synchronization problems to designing mobile workforce solutions based on BlackBerry Enterprise Server. These RIM BlackBerry credentials and their associated practice areas include:

BlackBerry Certified Server Support Specialist
Blackberry EngineersProgent's BlackBerry Certified Server Support Specialist has the knowledge needed to configure and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry specialist can show you how to use tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to perform important procedures such as troubleshooting enterprise activation problems, registering and deleting BlackBerry device clients, activating passwords, implementing over-the-air program loading and configuration, implementing and debugging the BlackBerry Smart Card Reader, and setting up database backup and restore mechanisms.

Progent's BlackBerry engineers can also assist you to operate management tools such as the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow issues, and utilizing WiFi for enterprise activation. In addition, Progent can explain the role of operational policies in the BlackBerry BES environment and assist your company to select and implement appropriate security options.

Progent's Microsoft-certified Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your current Microsoft Exchange architecture for working smoothly with BlackBerry BES Server or move your BlackBerry solution to the latest edition of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for installing, administering, monitoring, and maintaining one or several BlackBerry BES Servers in an email system powered by Microsoft Exchange Server. Progent's BlackBerry engineer has expertise in important areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can show you how to install and remove BlackBerry device clients on Exchange Server and Windows Active Directory, configure, monitor, and manage BlackBerry BES Server, manage BlackBerry smartphones and client accounts, archive and manage storage groups, configure permissions, install the Mobile Data System and IM, deploy push and pull access control lists, control Exchange Server data flow, create, update, and apply WLAN and VPN configurations, implement SNMP traps for alerts, and generate reports based on SNMP results.

Progent's BlackBerry-certified expert can help you with your BlackBerry technology in a number of environments such as Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

Contact Progent to Get Support from a RIM BlackBerry-Qualified Specialist
In order to contact Progent about technical help for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or visit Contact Progent.

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