Consulting and Technical Support for Research In Motion BlackBerry Solutions
BlackBerry mobile PDAs from Research in Motion are among todayís most popular products for achieving anytime-anywhere connectivity to email, scheduling, web-based applications, and other critical business information. As the sophistication of small company IT technology has expanded, and as the need for world-class protection, reliability, and recoverability has become the standard for organizations of all sizes, successful deployment and support of RIM BlackBerry solutions has grown increasingly challenging. To address issues such as data protection, disaster recovery, and synchronization of BlackBerry PDAs with a variety of messaging systems and shared databases, small businesses frequently turn to outside support professionals who specialize in RIM BlackBerry installation and maintenance.
Progent offers the expertise of BlackBerry-premier consultants who can assist small businesses to plan, manage, and repair BlackBerry-based environments affordably and effectively, dispensing with the requirement for an internal BlackBerry solutions expert and lowering the expense and hassle of supporting mobile workers. Progent's BlackBerry engineers have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security specialists. This breadth of knowledge, combined with Progent's proven online service delivery capabilities, provides small companies an affordable solution for incorporating BlackBerry products productively into their IT system.
Progent's experts can assist your business with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Exchange Server setup so that your database and email infrastructure operate efficiently with BlackBerry BES Server. Progent can also help you to upgrade from older versions of BlackBerry and Microsoft technology, configure streamlined management tools to help you track and administer BlackBerry devices across your company, define security policies that make sense for your company, customize mobile software, and make sure that your IT network architecture is appropriately designed to support your BlackBerry users. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry information is incorporated in your scheduled backup procedures so that it can be restored rapidly and thoroughly.
BlackBerry Enterprise Server Integration Services
The BlackBerry Enterprise Server gives businesses a single and secure source for integrating BlackBerry wireless devices into their email, groupware, and software application environment. BlackBerry BES Server allows mobile BlackBerry clients to access Exchange, Lotus, or Novell GroupWise messaging and to synchronize BlackBerry devices with workstations to ensure up-to-date information for collaborative programs such a calendars, address books, to-do lists, notes, and specialized business software. Thanks to BlackBerry Enterprise Server (BES) support for Exchange Server, users with BlackBerry handsets have push-based access to Exchange messages plus instant messaging-capable software through Microsoft Communications Server and Lync Server 2010 integration.
Progent's BlackBerry-premier consultants can help you design, deploy, and support BlackBerry Enterprise Server so you can improve the efficiency of BlackBerry users, simplify the management of a BlackBerry environment, and lower the cost of maintaining a mobile workforce.
How Progent's BlackBerry certified Consultants Can Help Maintain and Support Your BlackBerry Environment
Progent can deliver an experienced BlackBerry support who has earned accreditations from RIM in all key aspects of BlackBerry integration. Progent's BlackBerry support services span areas from resolving synchronization issues to designing wireless workforce solutions built around BlackBerry Enterprise Server (BES). These BlackBerry certifications and their associated practice areas include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills required to configure and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry-certified specialist can show you how to use resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to perform critical tasks including troubleshooting enterprise activation problems, registering and deleting BlackBerry device users, activating passwords, configuring over-the-air program loading and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and recovery processes.
Progent's BlackBerry engineers can also help you to use management tools such as the BlackBerry Administration Service for role-based management, resolving attachment and data flow problems, and utilizing wireless LANs for enterprise activation. Also, Progent can explain the function of operational policies in the BlackBerry BES environment and help you to define and implement sensible security configurations.
Progent's Microsoft-certified Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your current Microsoft Exchange architecture for working smoothly with BlackBerry BES Server or migrate your BlackBerry solution to the most recent edition of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced skills for installing, managing, tracking, and maintaining one or several BlackBerry BES Servers in a messaging environment based on Microsoft Exchange. Progent's BlackBerry-certified engineer has expertise in important areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can show you how to install and remove BlackBerry device users on Exchange and Microsoft Active Directory, set up, monitor, and administer BlackBerry BES Server, manage BlackBerry devices and client accounts, archive and maintain storage groups, configure permissions, set up the MDS and IM, implement push and pull access control lists, control Exchange Server data flow, create, update, and assign wireless LAN and Virtual Private Network configurations, implement SNMP traps for alerts, and produce reports to summarize SNMP data.
Progent's BlackBerry engineer can help you with your BlackBerry technology in a variety of environments that can include Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.
Call or Email Progent for Support from a RIM BlackBerry-Qualified Consultant
If you wish to ask Progent about engineering help for BlackBerry wireless technology, phone 1-800-993-9400 or refer to Contact Progent.