Consulting and Technical Support for RIM BlackBerry Environments
BlackBerry mobile smartphones from Research in Motion are among the most successful solutions for maintaining mobile connectivity to email, calendars, web programs, and other critical business data. As the sophistication of small business networks has expanded, and as the demand for world-class security, reliability, and recoverability has grown to be the standard for organizations of all sizes, effective integration and maintenance of BlackBerry technology has become increasingly difficult. To address areas such as security, business continuity, and synchronization of BlackBerry handhelds with a variety of messaging servers and corporate databases, small businesses often turn to external support professionals who offer expertise in BlackBerry installation and troubleshooting.
Progent can provide the services of BlackBerry-certified consultants who can assist small businesses to plan, administer, and troubleshoot BlackBerry-based solutions economically and efficiently, eliminating the necessity for an internal BlackBerry technology specialist and reducing the cost and hassle of supporting mobile workers. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified security specialists. This breadth of knowledge, combined with Progent's efficient online support model, provides small companies an economical solution for incorporating BlackBerry products seamlessly into their business information network.
Progent's consultants can help your company with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your database and messaging systems operate efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from previous versions of BlackBerry and Microsoft technology, configure easy-to-use management tools to enable you to track and administer BlackBerry smartphones across your company, define security policies that are right for your business, customize mobile software, and ensure that your network architecture is properly configured to support your BlackBerry clients. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry information is incorporated in your scheduled backup procedures in order that it can be restored rapidly and thoroughly.
BlackBerry BES Server Integration Help
The BlackBerry BES Server offers companies a single and secure mechanism for integrating BlackBerry wireless devices into their messaging, collaboration, and software application environment. BlackBerry Enterprise Server (BES) allows wireless BlackBerry clients to access Microsoft Exchange, Lotus, or Novell GroupWise messaging and to synchronize BlackBerry smartphones with PC desktops to achieve consistent information for applications such a calendars, contact lists, tasks, IM, and custom business software. Due to BlackBerry Enterprise Server (BES) support for Exchange, users with BlackBerry handsets can have push-based connectivity with Exchange messages plus instant messaging-aware applications via Microsoft Communications Server and Microsoft Lync Server 2010 support.
Progent's BlackBerry-certified consultants can assist you to plan, configure, and support BlackBerry BES Server so you can optimize the productivity of BlackBerry clients, simplify the administration of a BlackBerry environment, and lower the expense of maintaining mobile workers.
How Progent's BlackBerry premier Experts Can Assist You to Manage and Support Your BlackBerry Environment
Progent can deliver a seasoned engineer who has earned accreditations from RIM in all key facets of BlackBerry integration. Progent's BlackBerry consulting skills range from troubleshooting synchronization issues to architecting mobile productivity solutions based on BlackBerry Enterprise Server. These BlackBerry certifications and their associated skill sets include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist you to perform basic support functions such as setting up BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, launching e-mail filters, changing user accounts, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your corporate messaging solution. Progent's seasoned experts can also help your company to resolve a wide range of problems associated with synchronization, handset recognition, messaging consistency, web browsing, wireless connections, Instant Messaging, desktop software installation, and Desktop Redirector.
As a top innovator in providing countrywide online help for small office IT networks, Progent offers responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your BlackBerry technical support expenses low and, by resolving problems quickly, optimizes the productivity of your BlackBerry smartphone users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced knowledge for deploying, administering, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging environment based on Exchange Server. Progent's BlackBerry consultant offers support skills in important areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can assist you to add and remove BlackBerry smartphone clients on Exchange and Windows Active Directory, configure, monitor, and manage BlackBerry BES Server, manage BlackBerry handhelds and user accounts, archive and support storage groups, configure permissions, set up the MDS and Instant Messaging, install access control lists, control Exchange data flow, generate, update, and apply wireless LAN and Virtual Private Network configurations, implement SNMP traps for alerts, and produce reports based on SNMP results.
Progent's BlackBerry engineer can support your BlackBerry technology in a variety of settings such as Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.
Contact Progent to Get Support from a RIM BlackBerry-Certified Expert
If you wish to contact Progent about technical assistance for BlackBerry mobile wireless solutions, call 1-800-993-9400 or visit Contact Progent.