Consulting and Technical Support for Research In Motion BlackBerry Environments
BlackBerry mobile PDAs from Research in Motion are among today’s most popular products for maintaining anytime-anywhere connectivity to email, scheduling, web programs, and other vital business information. As the complexity of small company IT technology has increased, and as the need for enterprise-class security, reliability, and disaster recovery has grown to be the norm for businesses of any size, successful deployment and maintenance of BlackBerry solutions has grown more challenging. To handle areas like data protection, disaster recovery, and synchronization of BlackBerry smartphones with diverse messaging systems and corporate databases, small organizations often resort to outside consulting professionals who offer expertise in BlackBerry installation and maintenance.
Progent offers the expertise of BlackBerry-premier consultants who can assist small businesses to design, administer, and troubleshoot BlackBerry solutions affordably and effectively, dispensing with the requirement for an in-house BlackBerry technology expert and reducing the cost and stress of supporting wireless workers. Progent's BlackBerry technology specialists have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified network security specialists. This breadth of knowledge, coupled with Progent's efficient remote service delivery capabilities, provides small businesses an economical solution for incorporating BlackBerry products productively into their information network.
Progent's experts can assist you with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your data and messaging infrastructure operate optimally with BlackBerry BES Server. Progent can also show you how to migrate from older releases of BlackBerry and Microsoft software, configure easy-to-use administration utilities to help you monitor and administer BlackBerry devices throughout your business, define security policies that are right for your company, develop custom mobile applications, and ensure that your IT network infrastructure is appropriately designed to support your BlackBerry clients. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry data is incorporated in your scheduled backup procedures in order that it can be restored quickly and safely.
BlackBerry BES Server Consulting and Technical Services
The BlackBerry Enterprise Server offers businesses a single and secure mechanism for integrating BlackBerry wireless devices into their messaging, groupware, and software application environment. BlackBerry Enterprise Server (BES) enables mobile BlackBerry users to access Exchange, Domino, or Novell GroupWise messaging and to synchronize BlackBerry handsets with PC desktops to achieve up-to-date information for collaborative programs like calendars, address books, tasks, instant messaging, and specialized business programs. Thanks to BlackBerry Enterprise Server (BES) integration with Exchange, users with BlackBerry smartphones can have push-based connectivity with Exchange messages plus instant messaging-capable software through Microsoft Office Live Communications Server and Lync Server 2010 integration.
Progent's BlackBerry-certified engineers can help you design, configure, and maintain BlackBerry BES Server so that you maximize the efficiency of BlackBerry clients, streamline the administration of a BlackBerry solution, and reduce the cost of maintaining a mobile workforce.
How Progent's BlackBerry premier Experts Can Assist You to Manage and Support Your BlackBerry Environment
Progent can provide a seasoned engineer who has been awarded certifications from Research in Motion in all key aspects of BlackBerry integration. Progent's BlackBerry support services range from troubleshooting synchronization issues to architecting wireless workforce solutions based on BlackBerry BES Server. These RIM BlackBerry credentials and their respective skill sets include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help your company to perform basic support operations including setting up BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account settings, setting up messaging filters and auto-signature, editing user profiles, upgrading BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your corporate email software. Progent's seasoned experts can in addition assist your business to resolve a wide range of issues associated with synchronization, handset detection, messaging consistency, web browsing, mobile connectivity, Instant Messaging, PC application installation, and Desktop Redirector.
As a leader in providing nationwide online support for small company IT networks, Progent can provide fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your BlackBerry support costs low and, by handling problems promptly, improves the output of your BlackBerry smartphone clients.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced skills for deploying, administering, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email environment powered by Microsoft Exchange Server. Progent's BlackBerry-certified consultant has support skills in key technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can help you to install and remove BlackBerry device clients on Exchange and Windows Active Directory, set up, track, and manage BlackBerry Enterprise Server, administer BlackBerry handhelds and user accounts, back up and support storage groups, apply permissions, set up the Mobile Data System (MDS) and IM, implement access control lists, control Exchange Server data flow, generate, edit, and apply wireless LAN and VPN configuration sets, implement SNMP traps for alerts, and generate reports to summarize SNMP results.
Progent's BlackBerry expert can help you with your BlackBerry solution in a variety of settings that can include Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.
Contact Progent for Help from a BlackBerry-Qualified Specialist
In order to get in touch with Progent about professional expertise for BlackBerry wireless integration, phone 1-800-993-9400 or refer to Contact Progent.