Wireless Consulting Support
Remote and Onsite Help for Business Networks
BlackBerry and BlackBerry Enterprise Server Consulting
Consulting and Technical Support for Research In Motion BlackBerry Environments
BlackBerry mobile smartphones from Research in Motion are one of the most successful solutions for achieving mobile access to messaging, scheduling, web programs, and other vital business information. As the complexity of small business networks has increased, and as the demand for enterprise-class protection, reliability, and recoverability has grown to be the norm for businesses regardless of size, effective deployment and support of RIM BlackBerry technology has become more challenging. To address areas like data protection, business continuity, and synchronization of BlackBerry smartphones with diverse messaging servers and corporate databases, small organizations frequently resort to outside consulting professionals who offer expertise in BlackBerry installation and troubleshooting.
Progent can provide the services of BlackBerry-premier engineers who can assist small businesses to plan, manage, and repair BlackBerry environments economically and effectively, dispensing with the necessity for an in-house BlackBerry solutions specialist and reducing the expense and hassle of supporting mobile work groups. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified security professionals. This breadth of experience, combined with Progent's proven remote service delivery model, gives small businesses an economical solution for integrating BlackBerry products seamlessly into their information system.
Progent's engineers can assist your company with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Exchange setup so that your data and email systems operate optimally with BlackBerry BES Server. Progent can also show you how to upgrade from older editions of BlackBerry and Microsoft software, configure streamlined administration utilities to enable you to monitor and control BlackBerry smartphones across your business, recommend security policies that make sense for your company, develop custom mobile applications, and make sure that your network architecture is properly designed to accommodate your BlackBerry clients. In addition, Progent's business continuity specialists can help ensure that your BlackBerry information is included in your scheduled backup processes so that it can be recovered quickly and safely.
BlackBerry Enterprise Server (BES) Consulting and Technical Help
The BlackBerry Enterprise Server (BES) offers businesses a single and safe mechanism for integrating BlackBerry wireless devices into their messaging, groupware, and software application infrastructure. BlackBerry BES Server enables wireless BlackBerry users to connect to Microsoft Exchange Server, Lotus, or Groupwise messaging and to synchronize BlackBerry handsets with workstations to achieve data consistency for applications like calendars, contact lists, to-do lists, instant messaging, and custom business programs. Thanks to BlackBerry Enterprise Server integration with Microsoft Exchange, mobile workers with BlackBerry smartphones can have push-based access to Exchange email as well as instant messaging-enabled applications through Microsoft Office Communications Server and Microsoft Lync Server 2010 integration.
Progent's BlackBerry-premier engineers can show you how to plan, install, and maintain BlackBerry BES Server so you can optimize the productivity of BlackBerry clients, streamline the management of a BlackBerry solution, and reduce the cost of maintaining a mobile workforce.
How Progent's BlackBerry certified Engineers Can Assist You to Manage and Support Your BlackBerry Environment
Progent can deliver a seasoned engineer who has been awarded certifications from RIM in all key facets of BlackBerry technology. Progent's BlackBerry consulting skills span areas from resolving synchronization issues to architecting mobile productivity solutions built around BlackBerry BES Server. These RIM BlackBerry certifications and their respective skill sets include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills needed to install and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified expert can assist you to utilize resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run critical procedures such as resolving enterprise activation problems, adding and removing BlackBerry device clients, activating passwords, implementing wireless software loading and setup, implementing and debugging the BlackBerry Smart Card Reader, and configuring database backup and restore mechanisms.
Progent's BlackBerry-certified consultants can also help you to operate administration software such as the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow issues, and using wireless LANs for enterprise activation. Also, Progent can explain the function of IT policies in the BlackBerry Enterprise environment and assist you to select and implement appropriate security configurations.
Progent's certified Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your current Microsoft Exchange architecture for working in conjunction with BlackBerry BES Server or migrate your BlackBerry system to the latest edition of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for installing, administering, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging system based on Exchange. Progent's BlackBerry-certified engineer offers support skills in key areas related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can help you to install and remove BlackBerry smartphone clients on Exchange and Windows Active Directory, configure, track, and administer BlackBerry BES Server, manage BlackBerry smartphones and client accounts, back up and support storage groups, apply permissions, install the MDS and Instant Messaging, install push and pull access control lists, control Microsoft Exchange data flow, generate, edit, and assign WLAN and Virtual Private Network configuration sets, set up SNMP traps, and generate reports to summarize SNMP data.
Progent's BlackBerry-certified consultant can support your BlackBerry technology in a number of settings such as Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
Call or Email Progent to Get Assistance from a RIM BlackBerry-Qualified Specialist
In order to get in touch with Progent about professional support for BlackBerry wireless solutions, call
An index of content::
Computer Consultant SPS 2016
Windows SharePoint Services Online Support
Progent's Microsoft-certified experts offer small and medium sized companies IT consulting, support, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for intelligently connecting people, groups and information. SharePoint Portal Server provides a common location for your workers or clients to access, organize, share and manipulate relevant data, documents, and software and to interact with one another. It enables quicker and better decisions, more efficient access across groups and more streamlined business processes. The main objective of SharePoint Server is to gather together, in a productive way, all of the many sources of knowledge available inside and outside an organization. Windows SharePoint Services connect employees, customers, teams and projects with the knowledge they've developed in a way that makes data convenient to find, retrieve and re-use.
Shared Network Support Help Desk Costs Technical Support
Co-managed Helpdesk Costs Configuration
Progent's Helpdesk outsourcing and co-sourcing service programs help companies to reduce costs and improve productivity.
Expert Microsoft Certified Online Consulting SCCM 2007 Windows Server Deployment
Troubleshooting SCCM 2007 Windows Server Deployment
Progent can assist your business to support System Center 2007 Configuration Manager to simplify operations, improve security, and boost productivity by making sure that operating systems and applications are always current, tracking product licenses, and reporting resource usage patterns so you can make informed purchasing choices. When your organization is ready to update your SCCM 2007 configuration management ecosystem, Progent can help you to plan and implement a smooth move to System Center 2012 Configuration Manager.
Work at Home Security Help and Support
Work from Home Security Information Technology Consulting
Progent can help small and medium-size organizations to implement endpoint device security defense solutions and provide cleanup expertise for offsite workers.
SQL Server Capacity Planning Programming Companies
System Consulting Microsoft SQL Server
Microsoft SQL Server 2005 delivers powerful, familiar tools to IT experts and network users, reducing the complexity of designing, deploying, administering, and accessing company data and database applications in environments ranging from handheld devices to enterprise information systems. The complexity and interconnectivity demands of Microsoft SQL Server 2005 call for an IT consultant with hands-on expertise and broad knowledge in designing and deploying data-driven, comprehensive business IT applications. The experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work involving Microsoft integration, assures you success in designing, configuring and managing Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET platform.
Windows Server 2012 R2 Security Computer Engineer
Consulting Services Windows Server 2012R2 Hyper-V
Progent's Microsoft-certified consultants can assist you to assess the business value of Windows Server 2012 R2 for your organization, create test environments and rollout strategies, optimize your infrastructure for on-premises, multi-location, cloud-based, and hybrid environments, educate your IT management, team, develop a corporate-wide security plan, streamline network administration, assist with application development, and build and validate a disaster recovery/business continuity plan.
Work at Home IP Voice Network Consulting
Offsite Workers VoIP Online Consulting
Progent can assist small and mid-size businesses to set up IP voice technology to give their teleworkers the advantage of virtual access to the corporate phone system.
7900 Series IP Phone Computer Consultant
Cisco IP Video phones Engineer
Progent's Cisco IP phone and video IP phone consultants can help you to configure, maintain, and debug Cisco IP phones, video IP phones and wireless IP handsets. Progent can provide support for all versions of Cisco's IP phones from legacy VoIP products to the latest HD media phones. Progent's consultants can also help you to integrate your IP phones with Cisco Unified Communications Manager, previously known as CallManager, or with Cisco Unified Communications Manager Express (CME) to create a modern IP-PBX environment for unified messaging and collaboration. Progent can also help you to configure Cisco Unified Communications Manager applications that include Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for building an advanced customer contact solution. Progent's consultants can provide expertise with any facet of Cisco IP Phone integration including designing dial plans, configuring SIP gateways, installing ISR G2 routers with CUBE internetworking capability, and designing Cisco UCS server clustering and Cisco Survivable Remote Site Telephony solutions for survivability.
Private Clouds for Small Businesses Consultant Services
ProSight VM Hosting Consultants
Progent's ProSight Virtual Hosting outsourcing offers complete hosting of a small company's production servers in a solution that gives the highest degree of dependability and scalability and is also simple to move to any data center. ProSight Virtual Hosting and management services are built upon mature virtualization technologies that allow small businesses with multi- platform IT systems to economize dramatically on the costs of capital investments, infrastructure support, and network management while benefiting from enterprise-class fault tolerance and an unprecedented degree of vendor flexibility.
.NET C++ Design Firms
.NET Visual Studio Programming
If you want to update your corporate web site, build internal websites for applications such as human resources or employee education, establish a powerful web presence for a new business, or write line-of-business, data-driven specialized web applications, Progent can provide talented and experienced web developers. Progent's consultants can also help you build and maintain a secure, robust server and communications network, including off-site and wireless connectivity, to run your web solutions.
Support and Setup ISA 2004
ISA 2004 Outsourcing
Progent's certified Internet Security and Acceleration Server consultants have extensive experience developing Microsoft-based security designs for information systems with many sites, remote users, and mission-critical web-based applications. A Progent ISA Server engineer is ready to help your small or mid-size company plan and implement an installation of ISA Server 2004 that meets your IT security needs without limiting your productivity.
CCIE Expert Certified Network Consulting SIP PSTN Trunks
IP PBX Professionals
Progent's Cisco-certified SIP integration experts can assist you to plan, integrate, manage, troubleshoot and upgrade Cisco's SIP (Session Initiation Protocol) infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-connected IP PSTN trunks and can provide affordable online or on-premises expertise to help you to move smoothly to a productive communications environment that delivers fast return on investment. Progent's certified Microsoft collaboration experts can help you to configure connections between Cisco's CUBE SBC and Microsoft's VoIP and IP video platforms like Skype for Business and Lync Server for access to a SIP-based IP PSTN trunk.
Microsoft Certified Partner Windows Server Essentials Specialists
Windows Server Essentials Client Computer Backup Consultant Services
Progent's consultants can provide cost-effective remote consulting and troubleshooting services for Windows Server Essentials. Progent offers comprehensive project management support to help you plan and execute an efficient move from Windows Server Essentials to Microsoft 365 and other Microsoft Online applications and services.
Envisioning Phase: Requirements Definition Recovery Services
Expert Microsoft Certified Computer Consulting Company MSF
When performing IT projects for enterprise customers, Progent uses a phased methodology based on specified milestones so as to meet budgetary, timing and engineering targets while minimizing business disruption. Progent's Enterprise Services Project Methodology follows industry project management procedures derived from the best practices defined by the Microsoft Solutions Framework Project methodology which includes requirements definition, architecture proposals, test models, design tuning, and expert implementation. All phases are documented to make available a comprehensive summary of IT services delivered and to assist in downstream network support.
Fully Redundant Internet Network IT Consultants
Microsoft Exchange Cluster Network Consulting
Progent's fault tolerant network experts provide non-stop computing consulting, disaster recovery services, system load balancing, fault-tolerant interoffice connectivity, 24x7 Internet connection design, 24x7 data center consulting, and other 24x7 operations services to help your company design a 24x7 network for mission-critical applications. Progent possesses the knowledge and experience to develop affordable, 24x7 systems by deploying the evolving suite of Windows Cluster servers such as Microsoft Windows Cluster Server 2003, Microsoft SQL Server Cluster, and Microsoft Exchange Cluster Server. Progent's Microsoft and Cisco certified engineers can help you design a fault tolerant mutli-site network with a completely redundant Internet interface and efficient network load balancing.
Service Database Setup and Support
Service Database IT Consulting
Progent uses an enterprise-class support reporting system that records and organizes complete documentation for all billed support activities. Unlike many independent consultants or small support firms who offer minimal documentation or specifics of tasks performed, every service delivered by Progent is tracked by full documentation. Every Progent consultant has access to the service reports sent by every consultant to each customer. The practice of documenting and archiving service records allows more effective support and avoids a slew of common problems such as when a service client is effectively held captive to a consultant who refuses to release vital service information.
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