Consulting and Technical Support Services for RIM BlackBerry Solutions
BlackBerry mobile smartphones from Research in Motion are among the most popular products for maintaining mobile connectivity to messaging, scheduling, web applications, and other critical business data. As the complexity of small business networks has increased, and as the demand for enterprise-class security, dependability, and recoverability has grown to be the standard for businesses of all sizes, effective deployment and support of BlackBerry solutions has grown increasingly difficult. To deal with issues like security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging servers and corporate databases, small organizations frequently resort to external support firms who offer expertise in RIM BlackBerry installation and maintenance.
Progent offers the expertise of BlackBerry-certified consultants who can assist small organizations to plan, manage, and troubleshoot BlackBerry environments economically and effectively, dispensing with the requirement for an in-house BlackBerry technology expert and reducing the cost and stress of maintaining wireless work groups. Progent's BlackBerry specialists have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified security specialists. This breadth of knowledge, combined with Progent's proven online support model, gives small businesses a budget-friendly alternative for integrating BlackBerry technology seamlessly into their IT system.
Progent's consultants can assist you with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Microsoft Exchange setup so that your data and email infrastructure work efficiently with BlackBerry Enterprise Server. Progent can also help you to upgrade from previous editions of BlackBerry and Microsoft technology, set up easy-to-use management utilities to help you track and control BlackBerry devices across your company, define security policies that are right for your business, develop custom mobile software, and ensure that your network infrastructure is properly configured to support your BlackBerry users. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry data is included in your scheduled backup procedures so that it can be recovered rapidly and thoroughly.
BlackBerry BES Server Technical Services
The BlackBerry BES Server gives companies a centralized and safe mechanism for integrating BlackBerry smartphones into their email, groupware, and software application environment. BlackBerry BES Server allows mobile BlackBerry clients to access Microsoft Exchange Server, IBM Lotus Domino, or Groupwise email and to synchronize BlackBerry handsets with PC desktops to ensure data consistency for applications such a calendars, contact lists, tasks, IM, and custom business programs. Due to BlackBerry BES Server support for Microsoft Exchange Server, users with BlackBerry smartphones can have effortless connectivity with Exchange email as well as IM-capable applications via Microsoft Communications Server and Lync Server support.

Progent's BlackBerry-certified engineers can assist you to design, implement, and support BlackBerry BES Server so you can improve the efficiency of BlackBerry clients, streamline the administration of a BlackBerry environment, and lower the expense of maintaining mobile workers.
How Progent's BlackBerry premier Engineers Can Assist You to Manage and Troubleshoot Your BlackBerry Environment
Progent can deliver a seasoned BlackBerry support who has earned accreditations from Research in Motion in all key facets of BlackBerry technology. Progent's BlackBerry consulting services range from resolving synchronization problems to architecting mobile workforce solutions built around BlackBerry BES Server. These BlackBerry credentials and their associated skill sets include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills needed to configure and support the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry specialist can assist you to use tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run critical procedures such as resolving enterprise activation issues, adding and removing BlackBerry device users, activating passwords, implementing wireless software installation and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and restore mechanisms.
Progent's BlackBerry engineers can also assist you to operate administration software like the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow issues, and utilizing wireless LANs for enterprise activation. Also, Progent can help you understand the role of IT policies in the BlackBerry Enterprise system and assist you to select and install appropriate security configurations.
Progent's Microsoft-certified Microsoft Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your existing Microsoft Exchange Server architecture for operating smoothly with BlackBerry Enterprise Server or move your BlackBerry system to the most recent edition of Exchange.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to help your company to plan, install, test, repair, and document a mobile wireless solution based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's high-level engineering services for BlackBerry include business and technology requirements analysis, system architecture, installation planning and execution, performance optimization, configuration of a fault-tolerant architecture, data backup and disaster recovery planning, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your operational objectives and to create a mobile wireless solution that fits within your information technology budget and aligns with your business strategy. Progent can clarify the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's suitability to support a BlackBerry BES Server, help your organization to decide which management approach and hardware products match your requirements, and evaluate your messaging system configuration. Progent can also help you understand the performance implications that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at smart choices concerning options for software versions, processors and mass storage, network design, and application set up.
To maximize network protection, Progent's BlackBerry-certified expert can help your company to choose and configure appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-certified security engineers to run network-wide security vulnerability and compliance validation and suggest improvements to support your BlackBerry environment.
Contact Progent for Support from a BlackBerry-Certified Expert
To get in touch with Progent about consulting expertise for BlackBerry mobile wireless technology, call