Consulting and Technical Support Services for RIM BlackBerry Technology
BlackBerry wireless smartphones from Research in Motion are among today’s most popular solutions for maintaining location-independent connectivity to messaging, scheduling, web-based applications, and other vital business information. As the complexity of small business IT technology has increased, and as the demand for world-class protection, reliability, and recoverability has become the standard for businesses regardless of size, effective integration and support of RIM BlackBerry technology has become more challenging. To deal with areas such as security, business continuity, and synchronization of BlackBerry PDAs with a variety of messaging systems and company databases, small businesses often turn to outside support firms who offer expertise in RIM BlackBerry integration and maintenance.
Progent can provide the expertise of BlackBerry-certified engineers who can help small organizations to plan, administer, and repair BlackBerry-based environments economically and effectively, dispensing with the necessity for an internal BlackBerry solutions specialist and lowering the expense and hassle of supporting mobile workers. Progent's BlackBerry technology engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security specialists. This range of knowledge, combined with Progent's proven online service delivery capabilities, gives small businesses an economical alternative for incorporating BlackBerry products productively into their IT network.
Progent's experts can assist you with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange Server setup so that your database and messaging infrastructure function efficiently with BlackBerry Enterprise Server. Progent can also assist you to upgrade from previous editions of BlackBerry and Microsoft technology, set up easy-to-use management utilities to enable you to monitor and control BlackBerry smartphones across your company, recommend security policies that are right for your company, develop custom mobile software, and ensure that your network infrastructure is appropriately configured to accommodate your BlackBerry users. In addition, Progent's business continuity consultants can help make sure that your BlackBerry information is included in your scheduled backup processes in order that it can be restored rapidly and safely.
BlackBerry BES Server Consulting Services
The BlackBerry Enterprise Server gives businesses a single and safe source for integrating BlackBerry smartphones into their messaging, collaboration, and software application environment. BlackBerry Enterprise Server enables wireless BlackBerry clients to connect to Exchange, Domino, or Groupwise email and to synchronize BlackBerry devices with PC desktops to ensure data consistency for applications like schedules, address books, to-do lists, notes, and specialized business software. Due to BlackBerry Enterprise Server (BES) integration with Microsoft Exchange Server, mobile workers carrying BlackBerry handsets have push-based access to Exchange email plus IM-enabled software through Microsoft Communications Server and Lync Server 2010 support.
Progent's BlackBerry-certified consultants can help you design, install, and support BlackBerry Enterprise Server so that you maximize the productivity of BlackBerry clients, streamline the administration of a BlackBerry environment, and reduce the cost of maintaining mobile workers.
How Progent's BlackBerry certified Consultants Can Assist You to Maintain and Support Your BlackBerry Environment
Progent can provide a seasoned engineer who has earned certifications from Research in Motion in all major aspects of BlackBerry technology. Progent's BlackBerry support skills range from troubleshooting synchronization problems to designing mobile workforce solutions built around BlackBerry BES Server. These BlackBerry certifications and their associated skill sets include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills needed to configure and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry specialist can help you to utilize tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to perform important procedures such as troubleshooting enterprise activation problems, adding and removing BlackBerry device clients, setting activation passwords, implementing over-the-air software installation and setup, deploying and debugging the BlackBerry Smart Card Reader, and setting up backup and restore mechanisms.
Progent's BlackBerry-certified engineers can also show you how to operate management tools like the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow issues, and utilizing WiFi for enterprise activation. Also, Progent can help you understand the role of IT policies in the BlackBerry Enterprise system and assist your company to select and install appropriate security options.
Progent's Microsoft-certified Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your existing Exchange infrastructure for operating in conjunction with BlackBerry BES Server or move your BlackBerry solution to the most recent version of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for installing, managing, monitoring, and maintaining one or several BlackBerry Enterprise Servers in a messaging system based on Exchange Server. Progent's BlackBerry-certified engineer has support skills in key technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email architecture, Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can help you to add and delete BlackBerry smartphone clients on Exchange Server and Active Directory, set up, track, and administer BlackBerry Enterprise Server, manage BlackBerry devices and user accounts, archive and manage storage groups, apply permissions, set up the Mobile Data System (MDS) and Instant Messaging, deploy access control lists, manage Microsoft Exchange data flow, create, edit, and assign WLAN and VPN configurations, implement SNMP traps for alerts, and generate management reports to summarize SNMP data.
Progent's BlackBerry engineer can support your BlackBerry solution in a number of settings that can include Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
Call or Email Progent to Get Support from a RIM BlackBerry-Qualified Expert
If you wish to contact Progent about consulting assistance for BlackBerry wireless integration, phone 1-800-993-9400 or go to Contact Progent.