Consulting and Technical Support Services for RIM BlackBerry Environments
BlackBerry wireless smartphones from Research in Motion are among the most popular products for maintaining location-independent connectivity to messaging, calendars, web applications, and other vital business data. As the sophistication of small company IT technology has increased, and as the need for world-class protection, dependability, and disaster recovery has grown to be the norm for organizations of any size, successful deployment and support of RIM BlackBerry technology has grown increasingly difficult. To address areas like data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging servers and company databases, small businesses frequently resort to outside support firms who specialize in RIM BlackBerry installation and maintenance.
Progent offers the expertise of BlackBerry-certified consultants who can assist small organizations to plan, administer, and repair BlackBerry solutions economically and effectively, doing away with the need for an internal BlackBerry technology specialist and reducing the expense and stress of maintaining mobile work groups. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security professionals. This range of experience, coupled with Progent's efficient online support capabilities, gives small companies a budget-friendly alternative for integrating RIM BlackBerry technology productively into their business information system.
Progent's consultants can help you with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 deployment and Exchange Server 2016 setup so that your database and messaging systems work efficiently with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older editions of BlackBerry and Microsoft technology, set up streamlined administration utilities to help you monitor and administer BlackBerry devices across your company, define security policies that are right for your company, customize mobile software, and ensure that your network infrastructure is properly designed to support your BlackBerry clients. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry information is included in your scheduled backup processes so that it can be restored quickly and safely.
BlackBerry Enterprise Server (BES) Consulting and Technical Support
The BlackBerry Enterprise Server (BES) gives businesses a single and safe source for incorporating BlackBerry smartphones into their messaging, collaboration, and application infrastructure. BlackBerry Enterprise Server allows mobile BlackBerry clients to access Microsoft Exchange, IBM Lotus Domino, or Groupwise messaging and to synchronize BlackBerry devices with PC desktops to achieve up-to-date information for collaborative programs such a calendars, address books, tasks, notes, and specialized business programs. Due to BlackBerry Enterprise Server integration with Microsoft Exchange, mobile workers carrying BlackBerry smartphones can have effortless connectivity with Exchange messages as well as IM-aware applications via Microsoft Communications Server and Lync Server support.
Progent's BlackBerry-premier consultants can help you design, install, and maintain BlackBerry Enterprise Server (BES) so you can improve the efficiency of BlackBerry users, simplify the administration of a BlackBerry environment, and reduce the cost of maintaining a mobile workforce.
How Progent's BlackBerry premier Experts Can Help Manage and Support Your BlackBerry Solution
Progent can provide an experienced engineer who has been awarded certifications from Research in Motion in all key facets of BlackBerry technology. Progent's BlackBerry support skills range from troubleshooting synchronization issues to designing wireless workforce solutions built around BlackBerry BES Server. These BlackBerry certifications and their associated skill sets include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help you to carry out basic support operations such as configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, launching e-mail filters, editing user accounts, upgrading BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to run with your corporate email solution. Progent's seasoned service professionals can also help you to resolve a wide range of issues associated with synchronization, device recognition, messaging reconciliation, web access, wireless connections, IM, workstation application installation, and BlackBerry Desktop Redirector.
As a leader in providing nationwide remote technical assistance for small office networks, Progent can provide quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your BlackBerry technical support expenses low and, by dealing with problems promptly, optimizes the efficiency of your BlackBerry users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced skills for installing, managing, tracking, and troubleshooting one or several BlackBerry BES Servers in a messaging environment based on Microsoft Exchange. Progent's BlackBerry consultant has support skills in important technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can show you how to install and remove BlackBerry smartphone clients on Exchange and Windows Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry smartphones and user accounts, back up and maintain storage groups, apply permissions, set up the Mobile Data System (MDS) and IM, implement push and pull access control lists, manage Microsoft Exchange data flow, generate, edit, and apply WLAN and VPN configurations, implement SNMP traps for alerts, and generate management reports to summarize SNMP data.
Progent's BlackBerry-certified engineer can support your BlackBerry technology in a number of settings that can include Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
Contact Progent for Assistance from a BlackBerry-Qualified Expert
If you wish to get in touch with Progent about technical help for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or go to Contact Progent.