Consulting and Technical Support Services for Research In Motion BlackBerry Solutions
BlackBerry wireless PDAs from Research in Motion are among todayís most popular solutions for maintaining mobile connectivity to email, scheduling, web-based applications, and other vital business information. As the complexity of small company IT technology has increased, and as the demand for enterprise-class protection, dependability, and disaster recovery has become the standard for businesses of any size, successful integration and maintenance of RIM BlackBerry technology has grown more difficult. To deal with areas such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with diverse messaging servers and corporate databases, small businesses frequently resort to external support firms who specialize in BlackBerry integration and maintenance.
Progent offers the expertise of BlackBerry-premier consultants who can assist small organizations to plan, administer, and repair BlackBerry environments economically and effectively, dispensing with the need for an internal BlackBerry technology expert and reducing the cost and stress of maintaining mobile workers. Progent's BlackBerry engineers have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security professionals. This breadth of experience, combined with Progent's efficient online support capabilities, gives small companies an economical solution for incorporating BlackBerry technology productively into their IT network.
Progent's engineers can assist your company with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Exchange Server setup so that your database and messaging systems operate optimally with BlackBerry Enterprise Server. Progent can also show you how to migrate from older releases of BlackBerry and Microsoft software, set up streamlined administration utilities so you can monitor and control BlackBerry devices throughout your company, define security policies that are right for your business, customize wireless software, and ensure that your IT network infrastructure is appropriately configured to accommodate your BlackBerry clients. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry data is incorporated in your scheduled backup procedures in order that it can be recovered quickly and thoroughly.
BlackBerry BES Server Consulting Support
The BlackBerry Enterprise Server (BES) offers companies a single and safe mechanism for integrating BlackBerry wireless devices into their email, groupware, and application environment. BlackBerry Enterprise Server enables mobile BlackBerry clients to connect to Exchange Server, Domino, or Groupwise email and to synchronize BlackBerry devices with PC desktops to achieve data consistency for collaborative programs like calendars, address books, to-do lists, IM, and custom business software. Due to BlackBerry Enterprise Server integration with Exchange Server, mobile workers with BlackBerry handsets can have effortless connectivity with Exchange messages as well as instant messaging-capable software through Microsoft Office Live Communications Server and Microsoft Lync Server support.
Progent's BlackBerry-certified consultants can help you plan, deploy, and troubleshoot BlackBerry Enterprise Server (BES) so that you maximize the efficiency of BlackBerry users, streamline the management of a BlackBerry solution, and reduce the expense of supporting a mobile workforce.
How Progent's BlackBerry premier Consultants Can Assist You to Maintain and Support Your BlackBerry Environment
Progent can deliver a seasoned engineer who has earned certifications from Research in Motion in all key facets of BlackBerry technology. Progent's BlackBerry consulting skills range from troubleshooting synchronization issues to architecting mobile workforce solutions based on BlackBerry Enterprise Server. These RIM BlackBerry certifications and their respective skill sets include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to install and troubleshoot the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry specialist can help you to use resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform important tasks including resolving enterprise activation issues, registering and deleting BlackBerry device clients, activating passwords, configuring wireless software loading and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and recovery mechanisms.
Progent's BlackBerry consultants can also help you to operate administration tools such as the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow issues, and utilizing WiFi for activation. In addition, Progent can help you understand the role of IT policies in the BlackBerry Enterprise environment and help your company to define and install appropriate security options.
Progent's Microsoft-certified Microsoft Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your current Microsoft Exchange Server architecture for working in conjunction with BlackBerry Enterprise Server or move your BlackBerry solution to the latest edition of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, administering, monitoring, and maintaining one or several BlackBerry BES Servers in a messaging environment powered by Microsoft Exchange. Progent's BlackBerry-certified consultant has support skills in key areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can show you how to add and remove BlackBerry device clients on Exchange and Microsoft Active Directory, set up, track, and administer BlackBerry BES Server, manage BlackBerry devices and user accounts, archive and support storage groups, configure permissions, set up the MDS and Instant Messaging, install push and pull access control lists, control Microsoft Exchange Server data flow, generate, edit, and assign WLAN and Virtual Private Network configurations, set up SNMP traps, and produce reports based on SNMP results.
Progent's BlackBerry-certified expert can help you with your BlackBerry solution in a variety of environments that can include Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
Contact Progent to Get Assistance from a RIM BlackBerry-Qualified Professional
To ask Progent about engineering help for BlackBerry wireless integration, phone 1-800-993-9400 or visit Contact Progent.