Consulting and Technical Support for RIM BlackBerry Environments
BlackBerry Consulting ServicesBlackBerry mobile PDAs from Research in Motion are among the most popular solutions for achieving anytime-anywhere connectivity to email, calendars, web-based applications, and other critical business data. As the complexity of small business IT technology has increased, and as the need for world-class security, reliability, and disaster recovery has become the standard for organizations regardless of size, successful integration and support of RIM BlackBerry technology has become increasingly difficult. To handle areas like data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of messaging systems and shared databases, small businesses frequently turn to outside support professionals who specialize in RIM BlackBerry integration and maintenance.

Progent can provide the services of BlackBerry-certified consultants who can help small businesses to plan, manage, and repair BlackBerry environments economically and efficiently, eliminating the requirement for an internal BlackBerry technology expert and lowering the cost and stress of supporting mobile workers. Progent's BlackBerry engineers have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified network security specialists. This breadth of knowledge, combined with Progent's proven online support capabilities, provides small businesses a budget-friendly solution for incorporating RIM BlackBerry products seamlessly into their IT network.

Progent's engineers can assist your business with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Exchange setup so that your data and email infrastructure work efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from older releases of BlackBerry and Microsoft software, configure easy-to-use administration utilities so you can track and administer BlackBerry smartphones throughout your company, recommend security policies that make sense for your company, customize wireless applications, and ensure that your IT network infrastructure is appropriately designed to accommodate your BlackBerry clients. In addition, Progent's business continuity consultants can help ensure that your BlackBerry data is included in your regular backup procedures in order that it can be recovered rapidly and safely.

BlackBerry BES Server Consulting and Technical Help
The BlackBerry Enterprise Server (BES) gives companies a centralized and safe mechanism for integrating BlackBerry wireless devices into their email, groupware, and software application environment. BlackBerry Enterprise Server (BES) allows mobile BlackBerry users to access Exchange, Lotus, or Groupwise email and to synchronize BlackBerry handsets with PC desktops to ensure up-to-date information for collaborative programs like schedules, address books, tasks, notes, and custom business programs. Thanks to BlackBerry Enterprise Server (BES) support for Microsoft Exchange Server, users carrying BlackBerry handsets have push-based connectivity with Exchange email plus IM-capable applications through Microsoft Office Communications Server and Microsoft Lync Server 2010 support.

BlackBerry Enterprise Server Support Services

Progent's BlackBerry-certified consultants can assist you to design, deploy, and maintain BlackBerry Enterprise Server so you can optimize the efficiency of BlackBerry clients, streamline the management of a BlackBerry solution, and reduce the cost of maintaining a mobile workforce.

How Progent's BlackBerry premier Consultants Can Help Manage and Support Your BlackBerry Solution
Progent can deliver a seasoned BlackBerry support who has earned certifications from RIM in all key aspects of BlackBerry integration. Progent's BlackBerry support skills range from troubleshooting synchronization problems to architecting mobile workforce solutions based on BlackBerry Enterprise Server. These RIM BlackBerry credentials and their respective skill sets include:

BlackBerry Certified Server Support Specialist
Blackberry EngineersProgent's BlackBerry Certified Server Support Specialist has the skills required to install and troubleshoot the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry expert can assist you to utilize resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform critical tasks such as resolving enterprise activation problems, registering and deleting BlackBerry device clients, setting activation passwords, configuring over-the-air software loading and setup, deploying and debugging the BlackBerry Smart Card Reader, and setting up database backup and restore mechanisms.

Progent's BlackBerry-certified engineers can also assist you to operate administration tools like the BlackBerry Administration Service for role-based administration, resolving attachment and data flow issues, and using wireless LANs for activation. In addition, Progent can help you understand the function of IT policies in the BlackBerry Enterprise environment and help your company to select and implement sensible security options.

Progent's Microsoft-certified Microsoft Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your existing Microsoft Exchange architecture for operating in conjunction with BlackBerry BES Server or move your BlackBerry solution to the latest version of Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for installing, administering, tracking, and maintaining one or several BlackBerry Enterprise Servers in an email environment based on Exchange. Progent's BlackBerry engineer offers support skills in key technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can help you to install and remove BlackBerry device clients on Microsoft Exchange Server and Windows Active Directory, set up, monitor, and administer BlackBerry BES Server, administer BlackBerry smartphones and client accounts, back up and manage storage groups, apply permissions, install the Mobile Data System (MDS) and Instant Messaging, deploy push and pull access control lists, manage Microsoft Exchange Server data flow, generate, edit, and apply wireless LAN and VPN configuration sets, set up SNMP traps, and generate management reports to summarize SNMP data.

Progent's BlackBerry consultant can support your BlackBerry technology in a number of settings such as Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

Contact Progent for Help from a BlackBerry-Certified Consultant
In order to contact Progent about technical assistance for BlackBerry wireless integration, phone 1-800-993-9400 or go to Contact Progent.



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