Consulting and Technical Support Services for Research In Motion BlackBerry Environments
RIM BlackBerry ConsultantsBlackBerry wireless PDAs from Research in Motion are one of the most popular solutions for maintaining location-independent access to email, scheduling, web applications, and other critical business data. As the complexity of small company networks has increased, and as the need for world-class protection, reliability, and recoverability has become the norm for businesses regardless of size, successful integration and maintenance of BlackBerry technology has become increasingly challenging. To address areas like data protection, disaster recovery, and synchronization of BlackBerry handhelds with diverse email systems and shared databases, small businesses often resort to outside consulting firms who specialize in RIM BlackBerry installation and maintenance.

Progent offers the expertise of BlackBerry-premier engineers who can assist small organizations to plan, manage, and troubleshoot BlackBerry-based solutions affordably and effectively, eliminating the necessity for an internal BlackBerry solutions specialist and reducing the expense and stress of maintaining wireless workers. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified network security professionals. This breadth of experience, combined with Progent's proven online support model, gives small businesses an economical alternative for integrating RIM BlackBerry products seamlessly into their information system.

Progent's experts can assist your company with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your database and email systems work efficiently with BlackBerry BES Server. Progent can also help you to upgrade from older releases of BlackBerry and Microsoft software, set up easy-to-use management tools so you can track and administer BlackBerry devices throughout your business, define security policies that make sense for your company, develop custom mobile applications, and ensure that your network infrastructure is properly designed to accommodate your BlackBerry users. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry data is incorporated in your regular backup procedures in order that it can be restored rapidly and thoroughly.

BlackBerry Enterprise Server Consulting Support
The BlackBerry BES Server offers companies a single and secure source for incorporating BlackBerry smartphones into their email, groupware, and application infrastructure. BlackBerry Enterprise Server enables mobile BlackBerry users to connect to Microsoft Exchange, Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry devices with PC desktops to ensure data consistency for applications like calendars, address books, to-do lists, IM, and specialized business programs. Due to BlackBerry Enterprise Server (BES) integration with Exchange Server, mobile workers with BlackBerry smartphones can have effortless connectivity with Exchange messages as well as instant messaging-enabled software through Microsoft Office Communications Server and Microsoft Lync Server 2010 support.

BlackBerry Enterprise Server Support Services

Progent's BlackBerry-certified consultants can show you how to design, configure, and troubleshoot BlackBerry Enterprise Server so that you improve the productivity of BlackBerry clients, simplify the administration of a BlackBerry solution, and reduce the cost of maintaining mobile workers.

How Progent's BlackBerry premier Engineers Can Assist You to Manage and Troubleshoot Your BlackBerry Environment
Progent can provide an experienced BlackBerry support who has been awarded accreditations from RIM in all key aspects of BlackBerry integration. Progent's BlackBerry support services span areas from troubleshooting synchronization issues to designing mobile workforce solutions built around BlackBerry Enterprise Server. These RIM BlackBerry certifications and their associated skill sets include:

BlackBerry Certified Support Specialist
Blackberry ConsultingProgent's BlackBerry Certified Support Specialist can help you to carry out basic support functions such as setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, establishing account configurations, launching e-mail filters and auto-signature, changing user profiles, upgrading BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to work with your corporate messaging solution. Progent's seasoned service professionals can in addition help your company to troubleshoot a wide range of problems associated with synchronization, device detection, messaging reconciliation, web access, wireless connections, Instant Messaging, PC software installation, and BlackBerry Desktop Redirector.

As a leader in delivering countrywide remote help for small office IT networks, Progent can provide fast and economical contact with a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your mobile support costs low and, by solving problems promptly, optimizes the productivity of your BlackBerry smartphone clients.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced skills for deploying, managing, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in an email system powered by Microsoft Exchange Server. Progent's BlackBerry consultant has support skills in important technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can assist you to add and delete BlackBerry device clients on Microsoft Exchange Server and Microsoft Active Directory, set up, monitor, and manage BlackBerry Enterprise Server, manage BlackBerry devices and client accounts, back up and support storage groups, configure permissions, install the MDS and IM, implement access control lists, manage Microsoft Exchange Server data flow, create, update, and apply wireless LAN and VPN configuration sets, implement SNMP traps for alerts, and generate reports based on SNMP data.

Progent's BlackBerry-certified consultant can help you with your BlackBerry technology in a number of settings that can include Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

Contact Progent for Help from a BlackBerry-Certified Professional
To ask Progent about engineering help for BlackBerry wireless solutions, call 1-800-993-9400 or go to Contact Progent.



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