Consulting and Technical Support Services for Research In Motion BlackBerry Technology
BlackBerry wireless PDAs from Research in Motion are one of the most successful solutions for maintaining anytime-anywhere access to messaging, scheduling, web-based applications, and other critical business data. As the complexity of small business networks has increased, and as the need for world-class protection, dependability, and recoverability has become the norm for companies regardless of size, successful deployment and support of BlackBerry technology has grown more difficult. To address issues such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with diverse messaging systems and shared databases, small organizations often turn to outside support professionals who specialize in RIM BlackBerry installation and troubleshooting.
Progent can provide the expertise of BlackBerry-certified consultants who can assist small organizations to design, administer, and troubleshoot BlackBerry-based environments affordably and effectively, doing away with the necessity for an in-house BlackBerry technology specialist and lowering the cost and stress of maintaining mobile workers. Progent's BlackBerry engineers have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security specialists. This breadth of experience, coupled with Progent's efficient remote service delivery capabilities, gives small companies a budget-friendly alternative for integrating RIM BlackBerry technology seamlessly into their business information system.
Progent's experts can assist you with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Exchange Server setup so that your database and messaging systems operate efficiently with BlackBerry Enterprise Server. Progent can also show you how to migrate from older releases of BlackBerry and Microsoft software, set up streamlined management tools to help you monitor and control BlackBerry devices throughout your company, recommend security policies that make sense for your business, develop custom mobile software, and ensure that your network infrastructure is properly designed to accommodate your BlackBerry clients. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry information is included in your regular backup procedures so that it can be recovered quickly and safely.
BlackBerry BES Server Technical Support
The BlackBerry Enterprise Server offers businesses a single and secure mechanism for incorporating BlackBerry wireless devices into their messaging, collaboration, and application environment. BlackBerry Enterprise Server (BES) allows wireless BlackBerry users to connect to Exchange, IBM Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry handsets with workstations to ensure up-to-date information for collaborative programs such a calendars, contact lists, to-do lists, notes, and specialized business software. Thanks to BlackBerry BES Server support for Exchange, users with BlackBerry smartphones can have effortless connectivity with Exchange messages as well as IM-aware applications via Microsoft Office Live Communications Server and Microsoft Lync Server support.
Progent's BlackBerry-certified engineers can help you plan, configure, and support BlackBerry BES Server so you can maximize the productivity of BlackBerry clients, simplify the administration of a BlackBerry solution, and reduce the cost of maintaining a mobile workforce.
How Progent's BlackBerry certified Experts Can Help Manage and Troubleshoot Your BlackBerry Environment
Progent can provide a seasoned engineer who has been awarded accreditations from RIM in all key facets of BlackBerry technology. Progent's BlackBerry support services span areas from troubleshooting synchronization issues to architecting wireless workforce solutions built around BlackBerry Enterprise Server. These BlackBerry credentials and their associated skill sets include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help you to carry out basic support functions such as configuring BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account settings, setting up e-mail filters, editing user profiles, update BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to work with your corporate email solution. Progent's certified experts can also assist you to troubleshoot a broad range of issues concerning synchronization, device recognition, messaging reconciliation, web browsing, wireless connections, Instant Messaging, desktop application installation, and Desktop Redirector.
As a top innovator in delivering countrywide online support for small company networks, Progent can provide quick and economical contact with a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your BlackBerry support expenses at a minimum and, by handling problems quickly, maximizes the productivity of your BlackBerry smartphone users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for deploying, administering, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in an email system powered by Microsoft Exchange. Progent's BlackBerry-certified consultant offers support skills in important areas related to BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can show you how to install and remove BlackBerry device users on Microsoft Exchange Server and Windows Active Directory, set up, monitor, and administer BlackBerry BES Server, manage BlackBerry smartphones and user accounts, back up and manage storage groups, configure permissions, install the Mobile Data System and IM, install push and pull access control lists, manage Exchange Server data flow, generate, update, and assign WLAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and produce management reports based on SNMP data.
Progent's BlackBerry consultant can support your BlackBerry technology in a variety of environments such as Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
Call or Email Progent to Get Support from a BlackBerry-Certified Consultant
In order to contact Progent about consulting help for BlackBerry mobile wireless integration, phone 1-800-993-9400 or see Contact Progent.