Consulting Support Services for RIM BlackBerry Technology
BlackBerry mobile smartphones from Research in Motion are one of todayís most successful solutions for maintaining location-independent access to email, calendars, web-based programs, and other critical business information. As the sophistication of small company IT technology has expanded, and as the need for world-class protection, dependability, and disaster recovery has grown to be the standard for organizations regardless of size, successful integration and maintenance of RIM BlackBerry solutions has become more challenging. To deal with issues such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email servers and company databases, small organizations often resort to external consulting professionals who specialize in RIM BlackBerry integration and maintenance.
Progent can provide the expertise of BlackBerry-certified engineers who can help small organizations to design, administer, and troubleshoot BlackBerry-based environments economically and efficiently, dispensing with the need for an in-house BlackBerry solutions expert and lowering the cost and hassle of supporting mobile workers. Progent's BlackBerry technology engineers have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified network security specialists. This range of knowledge, combined with Progent's efficient remote service delivery model, gives small companies a budget-friendly alternative for incorporating BlackBerry technology productively into their information system.
Progent's consultants can assist your business with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Exchange setup so that your database and messaging infrastructure operate optimally with BlackBerry Enterprise Server. Progent can also show you how to migrate from older releases of BlackBerry and Microsoft technology, configure streamlined management utilities to help you monitor and control BlackBerry devices across your company, define security policies that are right for your business, develop custom mobile software, and ensure that your network infrastructure is properly configured to support your BlackBerry users. In addition, Progent's business continuity consultants can help ensure that your BlackBerry data is included in your regular backup procedures in order that it can be recovered rapidly and thoroughly.
BlackBerry BES Server Consulting and Technical Services
The BlackBerry BES Server gives businesses a single and safe source for integrating BlackBerry wireless devices into their messaging, groupware, and software application environment. BlackBerry Enterprise Server (BES) allows mobile BlackBerry users to access Exchange Server, Lotus, or Groupwise email and to synchronize BlackBerry handsets with PC desktops to achieve consistent information for collaborative programs such a calendars, contact lists, to-do lists, IM, and custom business software. Thanks to BlackBerry Enterprise Server (BES) support for Exchange, users with BlackBerry smartphones can have push-based access to Exchange email plus instant messaging-enabled applications via Microsoft Communications Server and Microsoft Lync Server support.
Progent's BlackBerry-certified consultants can show you how to design, configure, and troubleshoot BlackBerry Enterprise Server so you can improve the efficiency of BlackBerry users, simplify the administration of a BlackBerry solution, and lower the cost of supporting a mobile workforce.
How Progent's BlackBerry premier Consultants Can Help Manage and Troubleshoot Your BlackBerry Environment
Progent can provide an experienced BlackBerry support who has earned accreditations from Research in Motion in all major aspects of BlackBerry integration. Progent's BlackBerry support services range from troubleshooting synchronization issues to architecting mobile productivity solutions built around BlackBerry Enterprise Server (BES). These RIM BlackBerry certifications and their associated skill sets include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help you to carry out common technical functions including setting up BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, launching messaging filters and auto-signature, editing user accounts, upgrading BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to work with your company email solution. Progent's seasoned experts can also assist you to troubleshoot a wide range of issues associated with synchronization, handset recognition, messaging reconciliation, web access, wireless connectivity, IM, PC application installation, and Desktop Redirector.
As a leader in providing countrywide remote help for small business networks, Progent offers responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your mobile technical support expenses low and, by resolving issues promptly, improves the efficiency of your BlackBerry users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced knowledge for deploying, managing, tracking, and maintaining one or several BlackBerry Enterprise Servers in a messaging environment powered by Microsoft Exchange Server. Progent's BlackBerry engineer has support skills in important areas related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can show you how to install and delete BlackBerry device clients on Exchange Server and Microsoft Active Directory, configure, track, and administer BlackBerry BES Server, administer BlackBerry smartphones and user accounts, archive and maintain storage groups, apply permissions, set up the MDS and IM, implement access control lists, control Exchange data flow, create, update, and assign WLAN and VPN configurations, implement SNMP traps, and generate management reports to summarize SNMP results.
Progent's BlackBerry engineer can support your BlackBerry technology in a number of environments such as Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.
Call or Email Progent to Get Assistance from a RIM BlackBerry-Qualified Specialist
To ask Progent about professional help for BlackBerry mobile wireless integration, phone 1-800-993-9400 or refer to Contact Progent.