Consulting and Technical Support Services for RIM BlackBerry Technology
BlackBerry wireless PDAs from Research in Motion are among the most popular solutions for maintaining location-independent connectivity to email, scheduling, web programs, and other vital business data. As the complexity of small company IT technology has increased, and as the demand for enterprise-class security, dependability, and disaster recovery has grown to be the norm for organizations of all sizes, successful deployment and support of RIM BlackBerry technology has become more challenging. To address areas like security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging systems and shared databases, small organizations frequently resort to external consulting professionals who offer expertise in BlackBerry integration and troubleshooting.
Progent can provide the expertise of BlackBerry-premier engineers who can assist small businesses to plan, administer, and repair BlackBerry-based solutions economically and effectively, dispensing with the need for an internal BlackBerry solutions specialist and reducing the cost and hassle of maintaining mobile workers. Progent's BlackBerry technology specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified security professionals. This range of knowledge, coupled with Progent's proven remote service delivery capabilities, provides small businesses a budget-friendly alternative for incorporating RIM BlackBerry technology productively into their IT network.
Progent's consultants can help you with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Exchange Server 2016 setup so that your data and messaging infrastructure operate efficiently with BlackBerry Enterprise Server. Progent can also assist you to migrate from older versions of BlackBerry and Microsoft software, set up easy-to-use management utilities to enable you to track and administer BlackBerry devices throughout your company, recommend security policies that are right for your company, customize mobile applications, and ensure that your IT network infrastructure is properly configured to support your BlackBerry clients. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry information is incorporated in your scheduled backup procedures so that it can be recovered quickly and thoroughly.
BlackBerry Enterprise Server Technical Support
The BlackBerry Enterprise Server gives businesses a single and safe source for integrating BlackBerry wireless devices into their messaging, groupware, and software application infrastructure. BlackBerry BES Server enables wireless BlackBerry clients to access Microsoft Exchange, Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry smartphones with workstations to ensure consistent information for collaborative programs like schedules, contact lists, to-do lists, IM, and custom business programs. Due to BlackBerry Enterprise Server (BES) integration with Microsoft Exchange Server, mobile workers with BlackBerry handsets have effortless access to Exchange messages as well as IM-enabled applications through Microsoft Live Communications Server and Lync Server 2010 support.
Progent's BlackBerry-premier engineers can help you plan, install, and support BlackBerry BES Server so that you optimize the efficiency of BlackBerry clients, simplify the management of a BlackBerry solution, and lower the cost of maintaining a mobile workforce.
How Progent's BlackBerry certified Engineers Can Assist You to Maintain and Support Your BlackBerry Environment
Progent can deliver a seasoned BlackBerry support who has earned certifications from RIM in all major facets of BlackBerry integration. Progent's BlackBerry consulting services span areas from troubleshooting synchronization issues to architecting mobile workforce solutions based on BlackBerry Enterprise Server. These BlackBerry credentials and their associated practice areas include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills required to install and support the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry-certified specialist can show you how to utilize resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to run important procedures such as resolving enterprise activation issues, registering and removing BlackBerry smartphone clients, setting activation passwords, implementing wireless software loading and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and recovery processes.
Progent's BlackBerry-certified consultants can also help you to use administration tools such as the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow problems, and using WiFi for activation. In addition, Progent can help you understand the role of IT policies in the BlackBerry Enterprise system and help you to select and install appropriate security configurations.
Progent's certified Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your existing Microsoft Exchange architecture for operating in conjunction with BlackBerry Enterprise Server or move your BlackBerry solution to the latest version of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for installing, administering, tracking, and maintaining one or several BlackBerry Enterprise Servers in an email system powered by Exchange. Progent's BlackBerry consultant offers support skills in key technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email structure, Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can show you how to install and delete BlackBerry smartphone users on Microsoft Exchange Server and Windows Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry devices and user accounts, archive and maintain storage groups, apply permissions, set up the Mobile Data System and Instant Messaging, implement access control lists, manage Microsoft Exchange data flow, create, update, and assign WLAN and VPN configuration sets, set up SNMP traps for alerts, and produce management reports to summarize SNMP results.
Progent's BlackBerry engineer can support your BlackBerry solution in a number of environments such as Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
Contact Progent to Get Support from a RIM BlackBerry-Certified Expert
If you wish to ask Progent about engineering help for BlackBerry wireless integration, call 1-800-993-9400 or see Contact Progent.