Consulting and Technical Support Services for RIM BlackBerry Technology
BlackBerry mobile smartphones from Research in Motion are among the most successful solutions for maintaining mobile access to messaging, calendars, web applications, and other vital business data. As the sophistication of small business IT technology has increased, and as the demand for enterprise-class security, reliability, and disaster recovery has grown to be the norm for organizations of any size, successful integration and support of RIM BlackBerry technology has become increasingly challenging. To handle issues like data protection, business continuity, and synchronization of BlackBerry smartphones with diverse messaging systems and corporate databases, small businesses often resort to external support professionals who specialize in BlackBerry integration and maintenance.
Progent offers the expertise of BlackBerry-premier consultants who can assist small businesses to design, administer, and repair BlackBerry environments economically and effectively, dispensing with the necessity for an in-house BlackBerry technology expert and lowering the cost and stress of supporting mobile workers. Progent's BlackBerry technology specialists have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified security specialists. This breadth of knowledge, combined with Progent's efficient online support model, provides small companies an affordable alternative for integrating RIM BlackBerry products productively into their IT system.
Progent's experts can help you with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your database and email systems operate optimally with BlackBerry BES Server. Progent can also assist you to upgrade from previous editions of BlackBerry and Microsoft software, configure streamlined administration tools to enable you to track and administer BlackBerry devices throughout your company, recommend security policies that make sense for your company, develop custom mobile applications, and ensure that your IT network architecture is properly designed to support your BlackBerry clients. Also, Progent's business continuity consultants can help ensure that your BlackBerry data is incorporated in your regular backup procedures so that it can be recovered quickly and thoroughly.
BlackBerry BES Server Technical Help
The BlackBerry Enterprise Server (BES) offers businesses a single and secure source for incorporating BlackBerry wireless devices into their messaging, collaboration, and software application infrastructure. BlackBerry Enterprise Server enables mobile BlackBerry users to access Exchange Server, Domino, or Groupwise messaging and to synchronize BlackBerry smartphones with PC desktops to ensure consistent information for collaborative programs like calendars, contact lists, tasks, IM, and specialized business software. Due to BlackBerry BES Server support for Exchange, mobile workers carrying BlackBerry handsets have push-based access to Exchange messages as well as instant messaging-enabled software through Microsoft Office Live Communications Server and Microsoft Lync Server support.
Progent's BlackBerry-certified engineers can help you design, implement, and maintain BlackBerry BES Server so that you improve the productivity of BlackBerry clients, streamline the administration of a BlackBerry solution, and lower the expense of maintaining mobile workers.
How Progent's BlackBerry certified Engineers Can Assist You to Manage and Support Your BlackBerry Solution
Progent can deliver a seasoned engineer who has been awarded accreditations from Research in Motion in all major facets of BlackBerry integration. Progent's BlackBerry consulting services span areas from resolving synchronization issues to designing mobile workforce solutions built around BlackBerry Enterprise Server (BES). These RIM BlackBerry certifications and their associated skill sets include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help you to perform common technical operations such as setting up BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account configurations, launching e-mail filters and auto-signature, changing user accounts, upgrading BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your corporate email software. Progent's seasoned service professionals can in addition help you to resolve a broad array of issues concerning synchronization, handset detection, messaging reconciliation, web access, wireless connectivity, Instant Messaging, workstation software installation, and Desktop Redirector.
As a top innovator in delivering countrywide online support for small business networks, Progent can provide fast and economical contact with a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your BlackBerry support expenses low and, by solving issues promptly, improves the efficiency of your BlackBerry smartphone clients.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for deploying, administering, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging environment based on Microsoft Exchange. Progent's BlackBerry consultant offers expertise in key technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can help you to install and remove BlackBerry smartphone clients on Microsoft Exchange Server and Active Directory, set up, track, and administer BlackBerry Enterprise Server, administer BlackBerry smartphones and user accounts, back up and support storage groups, configure permissions, set up the Mobile Data System and Instant Messaging, deploy push and pull access control lists, manage Exchange Server data flow, create, update, and apply wireless LAN and Virtual Private Network configurations, set up SNMP traps for alerts, and produce reports to summarize SNMP results.
Progent's BlackBerry expert can support your BlackBerry solution in a number of settings that can include Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.
Call or Email Progent to Get Help from a RIM BlackBerry-Certified Specialist
In order to contact Progent about professional expertise for BlackBerry wireless integration, phone