Consulting and Technical Support Services for Research In Motion BlackBerry Environments
BlackBerry mobile PDAs from Research in Motion are one of the most popular products for achieving location-independent connectivity to messaging, scheduling, web-based applications, and other vital business data. As the sophistication of small business IT technology has expanded, and as the need for enterprise-class protection, reliability, and recoverability has become the standard for organizations of all sizes, effective deployment and maintenance of BlackBerry technology has become more challenging. To deal with issues like data protection, business continuity, and synchronization of BlackBerry handhelds with a variety of messaging servers and shared databases, small businesses frequently turn to external support firms who specialize in RIM BlackBerry integration and troubleshooting.
Progent offers the expertise of BlackBerry-certified engineers who can help small organizations to design, manage, and repair BlackBerry-based environments economically and effectively, eliminating the need for an internal BlackBerry solutions expert and reducing the cost and hassle of maintaining mobile work groups. Progent's BlackBerry technology engineers have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified network security specialists. This breadth of experience, combined with Progent's efficient online service delivery capabilities, provides small businesses a budget-friendly solution for incorporating BlackBerry technology productively into their business information network.
Progent's experts can help you with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Exchange Server 2016 setup so that your data and email systems work efficiently with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older versions of BlackBerry and Microsoft software, configure easy-to-use management utilities so you can monitor and control BlackBerry smartphones throughout your business, define security policies that are right for your company, develop custom mobile applications, and ensure that your network infrastructure is properly configured to accommodate your BlackBerry users. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry information is incorporated in your regular backup procedures so that it can be restored rapidly and safely.
BlackBerry Enterprise Server Technical Support
The BlackBerry Enterprise Server (BES) offers companies a centralized and safe mechanism for integrating BlackBerry smartphones into their messaging, collaboration, and application environment. BlackBerry Enterprise Server (BES) enables mobile BlackBerry clients to connect to Exchange, Domino, or Groupwise messaging and to synchronize BlackBerry smartphones with workstations to achieve up-to-date information for applications such a calendars, address books, tasks, notes, and specialized business software. Due to BlackBerry Enterprise Server (BES) integration with Microsoft Exchange Server, mobile workers with BlackBerry smartphones have effortless connectivity with Exchange messages as well as instant messaging-capable applications via Microsoft Office Communications Server and Microsoft Lync Server 2010 support.
Progent's BlackBerry-certified engineers can help you design, implement, and troubleshoot BlackBerry BES Server so that you maximize the productivity of BlackBerry clients, streamline the management of a BlackBerry solution, and reduce the expense of maintaining mobile workers.
How Progent's BlackBerry premier Experts Can Help Maintain and Support Your BlackBerry Environment
Progent can deliver an experienced BlackBerry support who has been awarded certifications from RIM in all key aspects of BlackBerry integration. Progent's BlackBerry consulting services range from resolving synchronization problems to designing wireless productivity solutions built around BlackBerry BES Server. These BlackBerry credentials and their respective skill sets include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help you to carry out common technical operations including configuring BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account configurations, launching e-mail filters, changing user profiles, upgrading BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to operate with your company messaging solution. Progent's certified service professionals can in addition help your company to resolve a broad array of problems associated with synchronization, handset detection, email reconciliation, web access, mobile connections, Instant Messaging, PC software configuration, and BlackBerry Desktop Redirector.
As a top innovator in providing nationwide online support for small company IT networks, Progent offers quick and affordable access to a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your BlackBerry technical support costs at a minimum and, by handling issues quickly, maximizes the efficiency of your BlackBerry smartphone users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for deploying, managing, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging environment based on Microsoft Exchange. Progent's BlackBerry consultant has expertise in key technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can show you how to install and delete BlackBerry smartphone clients on Microsoft Exchange and Active Directory, set up, track, and manage BlackBerry BES Server, administer BlackBerry handhelds and client accounts, back up and maintain storage groups, configure permissions, set up the Mobile Data System and Instant Messaging, install push and pull access control lists, control Exchange data flow, generate, edit, and apply wireless LAN and VPN configurations, set up SNMP traps, and produce management reports based on SNMP results.
Progent's BlackBerry expert can help you with your BlackBerry technology in a number of environments that can include Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
Call or Email Progent to Get Help from a BlackBerry-Certified Expert
To ask Progent about engineering assistance for BlackBerry wireless solutions, phone 1-800-993-9400 or refer to Contact Progent.