Consulting Support for Research In Motion BlackBerry Technology
RIM BlackBerry SupportBlackBerry mobile PDAs from Research in Motion are one of the most popular solutions for maintaining anytime-anywhere connectivity to messaging, calendars, web applications, and other critical business data. As the sophistication of small business networks has increased, and as the need for world-class security, reliability, and recoverability has grown to be the standard for organizations regardless of size, effective deployment and maintenance of BlackBerry solutions has grown more challenging. To handle issues like security, disaster recovery, and synchronization of BlackBerry handhelds with diverse email servers and company databases, small organizations frequently resort to outside consulting professionals who specialize in RIM BlackBerry integration and maintenance.

Progent can provide the expertise of BlackBerry-premier engineers who can assist small organizations to plan, administer, and troubleshoot BlackBerry-based solutions economically and effectively, dispensing with the need for an internal BlackBerry solutions expert and reducing the cost and stress of supporting wireless work groups. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified security professionals. This range of knowledge, coupled with Progent's efficient remote service delivery model, provides small companies an affordable solution for integrating BlackBerry products seamlessly into their IT system.

Progent's experts can assist your company with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your database and email systems function efficiently with BlackBerry Enterprise Server. Progent can also help you to migrate from previous releases of BlackBerry and Microsoft technology, set up easy-to-use management utilities so you can monitor and administer BlackBerry smartphones throughout your business, recommend security policies that make sense for your company, develop custom mobile software, and ensure that your IT network infrastructure is appropriately designed to support your BlackBerry clients. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry data is included in your regular backup procedures so that it can be recovered quickly and thoroughly.

BlackBerry Enterprise Server Consulting Services
The BlackBerry Enterprise Server (BES) offers businesses a single and safe mechanism for integrating BlackBerry smartphones into their messaging, collaboration, and software application environment. BlackBerry BES Server allows mobile BlackBerry clients to connect to Exchange Server, Domino, or Novell GroupWise messaging and to synchronize BlackBerry smartphones with PC desktops to achieve data consistency for collaborative programs such a schedules, address books, to-do lists, IM, and specialized business software. Due to BlackBerry Enterprise Server (BES) integration with Exchange, mobile workers carrying BlackBerry smartphones have push-based access to Exchange email plus IM-capable software through Microsoft Live Communications Server and Microsoft Lync Server 2010 support.

BlackBerry Enterprise Server Consulting Support

Progent's BlackBerry-premier consultants can show you how to plan, configure, and maintain BlackBerry Enterprise Server (BES) so that you maximize the efficiency of BlackBerry clients, streamline the administration of a BlackBerry solution, and reduce the cost of supporting mobile workers.

How Progent's BlackBerry certified Engineers Can Assist You to Maintain and Troubleshoot Your BlackBerry Environment
Progent can provide a seasoned BlackBerry support who has been awarded accreditations from RIM in all key aspects of BlackBerry integration. Progent's BlackBerry support skills span areas from resolving synchronization problems to designing mobile workforce solutions based on BlackBerry Enterprise Server. These RIM BlackBerry credentials and their associated skill sets include:

BlackBerry Certified Support Specialist
RIM BlackBerry ExpertsA Progent BlackBerry Certified Support Specialist can help your company to carry out basic support functions such as configuring BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, launching e-mail filters and auto-signature, modifying user profiles, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your company messaging solution. Progent's seasoned experts can also help your company to troubleshoot a wide array of problems associated with synchronization, device detection, messaging consistency, web access, mobile connections, IM, workstation software installation, and Desktop Redirector.

As a top innovator in delivering nationwide remote support for small office networks, Progent offers responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's online technical support expertise keeps your mobile technical support expenses at a minimum and, by resolving problems promptly, maximizes the output of your BlackBerry clients.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, administering, tracking, and maintaining one or multiple BlackBerry BES Servers in a messaging system powered by Exchange Server. Progent's BlackBerry consultant has support skills in key areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can help you to install and remove BlackBerry device users on Exchange Server and Microsoft Active Directory, configure, track, and administer BlackBerry Enterprise Server, administer BlackBerry handhelds and user accounts, back up and maintain storage groups, configure permissions, set up the MDS and IM, implement access control lists, control Microsoft Exchange data flow, create, update, and apply wireless LAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and produce reports based on SNMP results.

Progent's BlackBerry consultant can support your BlackBerry technology in a number of settings such as Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.

Call or Email Progent to Get Support from a BlackBerry-Certified Professional
To ask Progent about engineering support for BlackBerry mobile wireless integration, call 1-800-993-9400 or see Contact Progent.

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