Consulting Support Services for RIM BlackBerry Technology
RIM BlackBerry SupportBlackBerry mobile PDAs from Research in Motion are among the most popular solutions for maintaining location-independent connectivity to messaging, scheduling, web programs, and other critical business data. As the complexity of small company networks has increased, and as the demand for world-class security, dependability, and recoverability has become the norm for companies of all sizes, successful deployment and maintenance of BlackBerry solutions has become more challenging. To deal with issues like security, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging servers and corporate databases, small businesses frequently turn to external consulting firms who offer expertise in RIM BlackBerry integration and troubleshooting.

Progent can provide the services of BlackBerry-premier consultants who can assist small businesses to design, administer, and troubleshoot BlackBerry-based environments economically and efficiently, dispensing with the need for an in-house BlackBerry solutions specialist and reducing the expense and stress of maintaining mobile work groups. Progent's BlackBerry technology engineers have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security specialists. This range of knowledge, combined with Progent's proven online service delivery model, gives small businesses an economical solution for integrating RIM BlackBerry technology productively into their business information system.

Progent's consultants can assist you with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your data and email infrastructure function efficiently with BlackBerry Enterprise Server. Progent can also assist you to upgrade from previous releases of BlackBerry and Microsoft technology, configure easy-to-use administration tools to enable you to monitor and administer BlackBerry smartphones across your business, define security policies that are right for your company, develop custom wireless software, and ensure that your IT network architecture is appropriately designed to accommodate your BlackBerry clients. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry information is incorporated in your regular backup processes in order that it can be restored quickly and thoroughly.

BlackBerry Enterprise Server Technical Services
The BlackBerry BES Server offers companies a single and safe source for incorporating BlackBerry wireless devices into their messaging, collaboration, and application environment. BlackBerry Enterprise Server allows mobile BlackBerry users to connect to Exchange Server, Lotus, or Novell GroupWise messaging and to synchronize BlackBerry smartphones with PC desktops to achieve consistent information for applications like calendars, address books, tasks, notes, and custom business software. Thanks to BlackBerry Enterprise Server (BES) integration with Exchange Server, users with BlackBerry smartphones can have push-based access to Exchange email plus IM-aware applications via Microsoft Live Communications Server and Lync Server 2010 integration.

BlackBerry Enterprise Server Consulting Services

Progent's BlackBerry-certified engineers can help you design, configure, and maintain BlackBerry Enterprise Server so you can improve the productivity of BlackBerry clients, simplify the management of a BlackBerry solution, and lower the expense of maintaining mobile workers.

How Progent's BlackBerry certified Experts Can Help Manage and Troubleshoot Your BlackBerry Environment
Progent can deliver an experienced engineer who has been awarded accreditations from Research in Motion in all major facets of BlackBerry technology. Progent's BlackBerry consulting services span areas from troubleshooting synchronization issues to designing mobile productivity solutions based on BlackBerry Enterprise Server (BES). These RIM BlackBerry certifications and their respective skill sets include:

BlackBerry Certified Server Support Specialist
Blackberry HelpProgent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to configure and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry specialist can assist you to utilize tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to run critical tasks such as resolving enterprise activation problems, adding and removing BlackBerry smartphone clients, activating passwords, implementing over-the-air software installation and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and restore mechanisms.

Progent's BlackBerry consultants can also assist you to operate management tools such as the BlackBerry Administration Service for role-based administration, resolving attachment and data flow issues, and utilizing wireless LANs for enterprise activation. Also, Progent can help you understand the function of operational policies in the BlackBerry BES environment and help you to select and install sensible security configurations.

Progent's Microsoft-certified Microsoft Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your current Exchange Server infrastructure for operating in conjunction with BlackBerry BES Server or move your BlackBerry system to the latest edition of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for installing, managing, monitoring, and maintaining one or multiple BlackBerry BES Servers in a messaging environment based on Microsoft Exchange Server. Progent's BlackBerry consultant has support skills in important areas related to BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can show you how to install and remove BlackBerry device clients on Microsoft Exchange Server and Microsoft Active Directory, set up, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry handhelds and user accounts, back up and manage storage groups, apply permissions, set up the Mobile Data System and Instant Messaging, install push and pull access control lists, manage Microsoft Exchange Server data flow, create, update, and assign wireless LAN and VPN configuration sets, implement SNMP traps, and produce reports to summarize SNMP data.

Progent's BlackBerry-certified consultant can support your BlackBerry technology in a number of environments that can include Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

Contact Progent to Get Support from a BlackBerry-Qualified Expert
In order to ask Progent about technical expertise for BlackBerry mobile wireless integration, call 1-800-993-9400 or see Contact Progent.



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