Wireless Consulting Expertise

Consulting Support for RIM BlackBerry Technology
BlackBerry mobile smartphones from Research in Motion are among the most successful solutions for maintaining location-independent connectivity to messaging, scheduling, web-based applications, and other critical business data. As the sophistication of small business IT technology has increased, and as the need for world-class protection, dependability, and disaster recovery has become the norm for businesses of any size, successful integration and support of RIM BlackBerry solutions has grown increasingly challenging. To handle issues such as security, disaster recovery, and synchronization of BlackBerry PDAs with a variety of email servers and corporate databases, small organizations often resort to external support professionals who specialize in RIM BlackBerry integration and maintenance.

Progent can provide the services of BlackBerry-premier engineers who can assist small businesses to plan, administer, and repair BlackBerry-based environments economically and effectively, dispensing with the requirement for an internal BlackBerry technology specialist and lowering the expense and hassle of maintaining mobile work groups. Progent's BlackBerry engineers have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security specialists. This range of knowledge, combined with Progent's proven remote support capabilities, provides small businesses a budget-friendly solution for incorporating RIM BlackBerry technology seamlessly into their information system.

Progent's engineers can assist your company with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 deployment and Exchange Server setup so that your database and messaging systems operate efficiently with BlackBerry BES Server. Progent can also show you how to migrate from older editions of BlackBerry and Microsoft technology, set up easy-to-use management utilities so you can track and administer BlackBerry devices throughout your company, define security policies that make sense for your business, develop custom wireless applications, and make sure that your network infrastructure is appropriately configured to support your BlackBerry users. In addition, Progent's business continuity consultants can help make sure that your BlackBerry data is included in your regular backup procedures so that it can be restored rapidly and thoroughly.

BlackBerry BES Server Consulting Support
The BlackBerry BES Server offers companies a single and secure source for integrating BlackBerry smartphones into their email, collaboration, and software application environment. BlackBerry Enterprise Server (BES) allows mobile BlackBerry users to connect to Exchange, Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry smartphones with workstations to ensure up-to-date information for applications like schedules, contact lists, to-do lists, instant messaging, and specialized business software. Thanks to BlackBerry Enterprise Server support for Microsoft Exchange, users with BlackBerry handsets can have push-based access to Exchange messages plus IM-capable applications through Microsoft Office Live Communications Server and Microsoft Lync Server 2010 integration.

Progent's BlackBerry-premier consultants can help you plan, install, and troubleshoot BlackBerry BES Server so you can improve the efficiency of BlackBerry clients, streamline the administration of a BlackBerry environment, and reduce the cost of maintaining mobile workers.

How Progent's BlackBerry premier Engineers Can Help Maintain and Support Your BlackBerry Environment
Progent can provide an experienced engineer who has been awarded accreditations from Research in Motion in all key facets of BlackBerry integration. Progent's BlackBerry support skills span areas from troubleshooting synchronization problems to designing mobile productivity solutions built around BlackBerry Enterprise Server (BES). These BlackBerry credentials and their respective skill sets include:

BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills needed to install and troubleshoot the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry expert can assist you to utilize resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform important tasks such as troubleshooting enterprise activation issues, adding and deleting BlackBerry smartphone clients, setting activation passwords, configuring wireless software installation and configuration, deploying and debugging the BlackBerry Smart Card Reader, and configuring database backup and restore mechanisms.

Progent's BlackBerry engineers can also assist you to operate administration tools such as the BlackBerry Administration Service for role-based administration, resolving attachment and data flow issues, and utilizing wireless LANs for activation. Also, Progent can explain the function of IT policies in the BlackBerry Enterprise environment and help your company to define and implement sensible security options.

Progent's certified Microsoft Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your existing Microsoft Exchange architecture for working smoothly with BlackBerry Enterprise Server or migrate your BlackBerry solution to the latest version of Exchange.

BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, test, troubleshoot, and document a wireless solution based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's high-level engineering services for BlackBerry include business and network requirements analysis, solution design, roll-out strategy and execution, performance tuning, configuration of a high-availability architecture, information backup and business recovery planning, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your technical goals and to create a mobile wireless solution that meets your information technology budget and aligns with your business plans. Progent can clarify the implications of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your current network architecture's ability to accommodate a BlackBerry BES Server, help you to determine which administration approach and equipment meet your requirements, and analyze your messaging environment topology. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can make smart choices concerning alternatives for software editions, server hardware and mass storage, network design, and application configuration.

To optimize network security, Progent's BlackBerry-certified expert can help you to choose and configure sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-premier security engineers to perform company-wide security assessment and compliance validation and suggest improvements to account for your BlackBerry solution.

Contact Progent for Support from a BlackBerry-Certified Professional
If you wish to contact Progent about professional support for BlackBerry wireless solutions, phone 1-800-993-9400 or visit Contact Progent.