Wireless Consulting Expertise

Consulting and Technical Support Services for Research In Motion BlackBerry Technology
BlackBerry wireless smartphones from Research in Motion are among the most popular solutions for achieving location-independent connectivity to messaging, scheduling, web-based applications, and other vital business information. As the complexity of small business IT technology has expanded, and as the need for enterprise-class security, reliability, and disaster recovery has become the norm for businesses of all sizes, successful integration and support of BlackBerry technology has grown increasingly difficult. To handle issues like data protection, disaster recovery, and synchronization of BlackBerry smartphones with diverse email servers and shared databases, small organizations often resort to external consulting firms who specialize in RIM BlackBerry installation and maintenance.

Progent can provide the services of BlackBerry-premier consultants who can assist small organizations to design, manage, and repair BlackBerry-based solutions affordably and effectively, doing away with the necessity for an internal BlackBerry technology specialist and lowering the cost and stress of maintaining wireless workers. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified network security specialists. This breadth of experience, coupled with Progent's proven online service delivery capabilities, gives small businesses an economical solution for integrating RIM BlackBerry technology seamlessly into their business information system.

Progent's engineers can assist you with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your database and messaging infrastructure work efficiently with BlackBerry Enterprise Server. Progent can also show you how to migrate from older editions of BlackBerry and Microsoft software, configure easy-to-use administration tools to enable you to track and administer BlackBerry smartphones throughout your business, recommend security policies that are right for your company, develop custom mobile software, and make sure that your network architecture is appropriately designed to support your BlackBerry users. In addition, Progent's business continuity consultants can help ensure that your BlackBerry data is incorporated in your scheduled backup procedures so that it can be recovered quickly and thoroughly.

BlackBerry Enterprise Server (BES) Technical Services
The BlackBerry Enterprise Server offers businesses a single and secure source for integrating BlackBerry smartphones into their email, collaboration, and software application infrastructure. BlackBerry BES Server enables mobile BlackBerry users to access Microsoft Exchange, Domino, or Groupwise messaging and to synchronize BlackBerry devices with PC desktops to achieve data consistency for collaborative programs like calendars, address books, tasks, IM, and custom business software. Due to BlackBerry Enterprise Server support for Exchange, mobile workers carrying BlackBerry handsets can have effortless access to Exchange messages plus instant messaging-capable software through Microsoft Live Communications Server and Lync Server support.

Progent's BlackBerry-certified engineers can help you design, implement, and troubleshoot BlackBerry Enterprise Server (BES) so you can optimize the productivity of BlackBerry clients, simplify the management of a BlackBerry solution, and lower the expense of supporting mobile workers.

How Progent's BlackBerry certified Engineers Can Assist You to Maintain and Troubleshoot Your BlackBerry Environment
Progent can deliver a seasoned BlackBerry support who has earned certifications from Research in Motion in all major aspects of BlackBerry integration. Progent's BlackBerry consulting skills range from resolving synchronization problems to architecting mobile workforce solutions based on BlackBerry Enterprise Server (BES). These RIM BlackBerry credentials and their associated practice areas include:

BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to install and troubleshoot the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry-certified specialist can show you how to utilize tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform critical tasks including resolving enterprise activation issues, registering and removing BlackBerry device clients, activating passwords, configuring over-the-air software installation and configuration, implementing and debugging the BlackBerry Smart Card Reader, and configuring database backup and restore mechanisms.

Progent's BlackBerry-certified consultants can also show you how to operate administration software such as the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow issues, and using wireless LANs for activation. In addition, Progent can help you understand the function of operational policies in the BlackBerry BES environment and assist you to select and install appropriate security options.

Progent's Microsoft-certified Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your current Microsoft Exchange infrastructure for operating in conjunction with BlackBerry BES Server or move your BlackBerry system to the most recent version of Microsoft Exchange Server.

BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist you to design, install, validate, troubleshoot, and produce documentation for a wireless solution based upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's world-class engineering support services for BlackBerry technology include business and technology needs analysis, solution design, deployment strategy and execution, performance tuning, design of a high-availability architecture, data backup and business recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your operational objectives and to design a wireless environment that fits within your IT budget and aligns with your business strategy. Progent can clarify the impact of your operational processes on the design of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's ability to accommodate a BlackBerry BES Server, help your organization to determine which administration approach and physical components meet your requirements, and evaluate your messaging system configuration. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can make smart decisions about options for software versions, server hardware and mass storage, network topology, and application configuration.

To optimize network security, Progent's BlackBerry-certified consultant can assist your company to choose and configure appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and GIAC-premier security engineers to run network-wide security vulnerability and compliance validation and suggest improvements to accommodate your BlackBerry environment.

Call or Email Progent for Support from a RIM BlackBerry-Certified Expert
If you wish to ask Progent about technical expertise for BlackBerry wireless integration, call 1-800-993-9400 or refer to Contact Progent.