Wireless Consulting Expertise
Remote and On-premises Help for Business Networks
BlackBerry-certified Support
Consulting Support Services for RIM BlackBerry Solutions
BlackBerry mobile smartphones from Research in Motion are one of the most successful solutions for achieving location-independent access to email, scheduling, web applications, and other vital business information. As the complexity of small business IT technology has increased, and as the demand for enterprise-class security, reliability, and recoverability has become the standard for businesses of any size, successful deployment and maintenance of BlackBerry solutions has grown increasingly challenging. To deal with issues like security, business continuity, and synchronization of BlackBerry handhelds with a variety of messaging systems and shared databases, small organizations frequently turn to outside support professionals who specialize in RIM BlackBerry integration and maintenance.
Progent can provide the expertise of BlackBerry-certified engineers who can help small businesses to plan, administer, and repair BlackBerry-based solutions economically and efficiently, dispensing with the necessity for an in-house BlackBerry solutions expert and lowering the expense and hassle of supporting mobile workers. Progent's BlackBerry technology specialists have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified network security specialists. This range of experience, combined with Progent's efficient online service delivery capabilities, gives small businesses an affordable solution for integrating BlackBerry products seamlessly into their information system.
Progent's consultants can help your business with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your data and email infrastructure work optimally with BlackBerry BES Server. Progent can also assist you to upgrade from older editions of BlackBerry and Microsoft technology, configure streamlined administration tools to help you monitor and administer BlackBerry smartphones across your company, define security policies that are right for your company, customize wireless applications, and ensure that your network architecture is properly designed to support your BlackBerry users. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry data is included in your scheduled backup procedures so that it can be restored rapidly and thoroughly.
BlackBerry Enterprise Server (BES) Consulting and Technical Services
The BlackBerry BES Server gives businesses a centralized and safe source for integrating BlackBerry wireless devices into their email, groupware, and software application environment. BlackBerry BES Server allows mobile BlackBerry clients to connect to Microsoft Exchange Server, Lotus, or Groupwise messaging and to synchronize BlackBerry smartphones with workstations to achieve consistent information for collaborative programs such a calendars, address books, tasks, notes, and custom business programs. Thanks to BlackBerry Enterprise Server (BES) integration with Microsoft Exchange Server, mobile workers carrying BlackBerry handsets have effortless connectivity with Exchange messages plus IM-capable software via Microsoft Communications Server and Microsoft Lync Server integration.
Progent's BlackBerry-certified consultants can help you plan, implement, and maintain BlackBerry Enterprise Server so that you maximize the efficiency of BlackBerry clients, streamline the management of a BlackBerry environment, and reduce the expense of supporting a mobile workforce.
How Progent's BlackBerry premier Consultants Can Assist You to Maintain and Troubleshoot Your BlackBerry Environment
Progent can provide a seasoned engineer who has been awarded certifications from RIM in all key facets of BlackBerry technology. Progent's BlackBerry support services span areas from resolving synchronization issues to architecting mobile productivity solutions built around BlackBerry Enterprise Server. These RIM BlackBerry certifications and their respective skill sets include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to carry out common technical operations including configuring BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, setting up e-mail filters and auto-signature, editing user accounts, update BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your company messaging software. Progent's certified experts can in addition help your company to resolve a broad array of issues associated with synchronization, device detection, email consistency, web access, wireless connectivity, IM, desktop software installation, and Desktop Redirector.
As a top innovator in delivering nationwide online help for small company networks, Progent can provide quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your mobile technical support costs at a minimum and, by resolving issues promptly, maximizes the output of your BlackBerry users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for installing, managing, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging system based on Exchange. Progent's BlackBerry-certified engineer has expertise in important technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can show you how to add and delete BlackBerry device users on Microsoft Exchange Server and Active Directory, configure, monitor, and manage BlackBerry BES Server, administer BlackBerry handhelds and user accounts, archive and maintain storage groups, apply permissions, install the Mobile Data System and Instant Messaging, implement push and pull access control lists, control Exchange data flow, generate, edit, and assign WLAN and VPN configurations, implement SNMP traps for alerts, and generate management reports based on SNMP results.
Progent's BlackBerry-certified expert can support your BlackBerry technology in a variety of settings such as Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.
Call or Email Progent to Get Support from a BlackBerry-Qualified Professional
If you wish to get in touch with Progent about consulting support for BlackBerry wireless technology, call
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Microsoft AD Engineer
Windows Active Directory Support and Integration
Windows Active Directory demands significant hands-on experience to integrate efficiently across a large corporation. Progent’s Microsoft Premier engineers are experts in designing, deploying, and troubleshooting complex Enterprise AD projects. Progent’s areas of proven competence with Windows Active Directory include replication problems, multi-domain partition configurations, correcting corrupted AD objects, cleaning up residual beta software configuration objects in production AD environments, and repair of failed installations of AD and AD-associated programs.
Microsoft Certified Partner Operations Manager Online Support
Largest System Center MOM Professional
Progent provides a selection of network support packages for small businesses. These IT outsourcing and network monitoring solutions are based on the anticipatory problem solving abilities of System Center Operations Manager 2007, a next-generation network and system management product that tracks the availability, performance, and security of your network and isolates incipient problems before they can bring down your network. With Progent's affordably priced network support packages, small businesses can choose a basic co-sourcing package built around System Center Operations Manager with network monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing solution.
Office 365 Exchange Online and on-premises Exchange Computer Consultants
Office 365 Single Sign On On-site Support
Microsoft Office 365 Exchange Online allows you to use cloud-resident virtual machines, mailboxes and other email infrastructure to lower hardware expense and administrative overhead. You can deploy Office 365 Exchange Online to host all your Exchange mailboxes, or you can run a hybrid solution that incorporates both local and cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts can provide affordable online technical support to assist your small businesses to evaluate the potential advantages of Exchange Online, design a network topology that fits your functional requirements and IT budget, implement an efficient move from your current Exchange system to one that includes Exchange Online, train your IT staff and end users, and deliver ongoing consulting and troubleshooting.
Whitepapers IT Outsourcing Examples
Advantages of IT Outsourcing White Paper
Progent’s IT outsourcing packages offer affordable computer support for medium-size businesses. Whether it includes planning system architecture, creating an in-house Help Desk or outsourcing a one, rolling out an updated email platform, monitoring your system, or building a web-based business application, outsourcing your IT engineering services can smooth out costs and minimize risks, allowing IT service budgets to increase in a more linear and manageable fashion than is possible by assembling a bulky, knowledgeable internal IT organization. Progent’s Outsourcing White Paper and datasheets tell you how Progent can enable you to create a secure and robust network architecture for your critical Windows-powered business software including Windows Server 2008, Exchange Server, and SQL Server 2008.
CIO Engineer
CIO Help and Support
Progent can provide the part-time or temporary assistance of a veteran Chief Information Officer who can offer a broad perspective to help your company select and maintain network solutions to meet your present needs and that can serve as a solid foundation for your growth. Progent's part-time Chief Information Officer consulting services provide financial advantages to companies trying to optimize the benefits from their IT expenditures but who are without the budget or unwilling to add another high-level manager to their head count. Since Progent is vendor-agnostic, with a sizable team of consultants certified to support all leading operating systems and networking technologies plus a broad selection and application software, Progent is in a unique situation to provide unbiased recommendations along with expert technical support for creating IT solutions that fit the particular requirements of your organization.
24 Hour SQL Server 2014 AlwaysOn Availability Groups Professional
24/7/365 SQL Server 2014 Cluster Shared Volumes Technical Support
Microsoft SQL Server 2014 incorporates significant enhancements in key areas such as performance, availability, compliance, and cloud readiness. SQL Server 2014 is the first version of SQL Server that incorporates in-memory capability that operates transparently across all types of applications including Online Transaction Processing (OLTP), data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can provide efficient remote and on-premises services such as system design, configuration, management, troubleshooting, and software development services to help organizations of all sizes to realize fast return from their SQL Server 2014 investment.
Juniper Netscreen Network Security Testing
Emergency Intrusion Protection Systems Consulting
Progent provides small and medium size organizations expert consulting for Intrusion Protection products and IPsec VPN technology from major firewall and VPN security companies including Check Point Software, Juniper Networks, and Symantec. Progent can show you how to create a detailed security strategy and choose the right technologies from multiple vendors to support your security goals while staying within your budget restraints.
Microsoft and Cisco Authorized Expert Remote Support Service Database
Service Database Technology Consulting
Progent uses a sophisticated support reporting system that stores and formats complete documentation for all billed services. Unlike many independent consultants or local service firms who offer scant documentation or details of tasks performed, every service provided by Progent is accompanied by full documentation. Each Progent staff member has use of the support documentation transmitted by each consultant to every client. The practice of detailing and organizing support records allows more effective support and avoids a variety of typical misfortunes such as when a support client is virtually held hostage to a consultant who won’t let go of the keys to the kingdom.
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