Wireless Consulting Services

Consulting Support for RIM BlackBerry Solutions
BlackBerry mobile smartphones from Research in Motion are one of today’s most successful solutions for maintaining mobile connectivity to messaging, scheduling, web-based applications, and other critical business data. As the sophistication of small company IT technology has increased, and as the demand for world-class security, dependability, and disaster recovery has grown to be the norm for companies of any size, successful integration and maintenance of RIM BlackBerry solutions has grown more challenging. To address areas such as security, business continuity, and synchronization of BlackBerry PDAs with diverse email servers and shared databases, small organizations frequently turn to outside consulting professionals who offer expertise in RIM BlackBerry integration and maintenance.

Progent offers the services of BlackBerry-premier engineers who can assist small organizations to plan, manage, and troubleshoot BlackBerry environments economically and efficiently, doing away with the necessity for an internal BlackBerry solutions specialist and reducing the cost and stress of supporting wireless workers. Progent's BlackBerry specialists have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security professionals. This breadth of knowledge, coupled with Progent's efficient remote support capabilities, gives small businesses an economical solution for incorporating BlackBerry products seamlessly into their information system.

Progent's engineers can help your company with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Exchange Server setup so that your database and messaging infrastructure work optimally with BlackBerry BES Server. Progent can also show you how to upgrade from older versions of BlackBerry and Microsoft software, configure easy-to-use administration utilities to enable you to track and administer BlackBerry smartphones throughout your business, recommend security policies that are right for your business, customize wireless applications, and make sure that your IT network architecture is properly designed to accommodate your BlackBerry clients. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry information is incorporated in your regular backup processes so that it can be recovered quickly and thoroughly.

BlackBerry Enterprise Server (BES) Consulting Support
The BlackBerry Enterprise Server offers companies a centralized and safe mechanism for integrating BlackBerry wireless devices into their messaging, groupware, and software application infrastructure. BlackBerry Enterprise Server allows wireless BlackBerry clients to connect to Exchange Server, Lotus, or Novell GroupWise messaging and to synchronize BlackBerry smartphones with PC desktops to achieve data consistency for collaborative programs such a calendars, address books, to-do lists, IM, and specialized business software. Thanks to BlackBerry BES Server integration with Exchange, users carrying BlackBerry handsets can have effortless access to Exchange messages as well as instant messaging-enabled software via Microsoft Live Communications Server and Microsoft Lync Server 2010 integration.

Progent's BlackBerry-certified engineers can assist you to plan, implement, and maintain BlackBerry Enterprise Server so that you maximize the productivity of BlackBerry clients, streamline the administration of a BlackBerry environment, and lower the expense of supporting a mobile workforce.

How Progent's BlackBerry premier Experts Can Assist You to Manage and Support Your BlackBerry Solution
Progent can deliver a seasoned engineer who has earned accreditations from Research in Motion in all key aspects of BlackBerry technology. Progent's BlackBerry support skills span areas from resolving synchronization issues to designing mobile workforce solutions built around BlackBerry Enterprise Server (BES). These BlackBerry certifications and their respective skill sets include:

BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist your business to perform basic support functions including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, launching e-mail filters and auto-signature, changing user accounts, upgrading BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to work with your company email solution. Progent's certified experts can in addition assist your business to resolve a wide array of issues associated with synchronization, handset recognition, messaging consistency, web browsing, mobile connections, Instant Messaging, desktop application configuration, and BlackBerry Desktop Redirector.

As a top innovator in providing countrywide online consulting services for small company networks, Progent can provide fast and economical contact with a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your mobile support costs at a minimum and, by solving issues quickly, optimizes the productivity of your BlackBerry smartphone users.

BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist your business to plan, install, test, troubleshoot, and document a mobile wireless environment built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's world-class engineering services for BlackBerry include business and network needs analysis, solution architecture, deployment strategy and implementation, performance tuning, configuration of a fault-tolerant architecture, information backup and disaster recovery consulting, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your operational objectives and to create a wireless environment that meets your IT budget and supports your business plans. Progent can explain the implications of your organizational processes on the design of a BlackBerry Enterprise Solution, assess your current connectivity architecture's suitability to support a BlackBerry BES Server, help you to determine which administration model and equipment meet your requirements, and analyze your messaging environment configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed decisions about options for software versions, processors and mass storage, network design, and application configuration.

To optimize system protection, Progent's BlackBerry-certified consultant can assist you to choose and enable sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-certified security specialists to perform network-wide security vulnerability and compliance testing and suggest improvements to support your BlackBerry environment.

Call or Email Progent for Assistance from a BlackBerry-Certified Professional
In order to get in touch with Progent about professional support for BlackBerry wireless integration, call 1-800-993-9400 or refer to Contact Progent.