Consulting Support Services for Research In Motion BlackBerry Environments
BlackBerry mobile smartphones from Research in Motion are among the most popular solutions for achieving location-independent access to email, calendars, web-based programs, and other critical business data. As the complexity of small company networks has increased, and as the need for world-class protection, reliability, and recoverability has become the norm for organizations of any size, effective integration and support of RIM BlackBerry technology has grown more difficult. To address issues such as security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging servers and shared databases, small organizations often resort to external consulting firms who offer expertise in RIM BlackBerry integration and troubleshooting.
Progent offers the expertise of BlackBerry-certified consultants who can help small organizations to design, administer, and repair BlackBerry-based environments economically and effectively, dispensing with the necessity for an internal BlackBerry technology expert and lowering the cost and hassle of maintaining wireless work groups. Progent's BlackBerry engineers have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This breadth of experience, coupled with Progent's efficient remote service delivery model, provides small businesses an affordable solution for integrating RIM BlackBerry products productively into their IT system.
Progent's engineers can help your business with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Exchange Server setup so that your data and email infrastructure operate efficiently with BlackBerry Enterprise Server. Progent can also assist you to migrate from older releases of BlackBerry and Microsoft technology, set up streamlined administration tools to help you track and administer BlackBerry devices across your company, recommend security policies that are right for your company, develop custom wireless applications, and make sure that your network infrastructure is appropriately configured to support your BlackBerry users. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry information is incorporated in your scheduled backup procedures in order that it can be restored rapidly and safely.
BlackBerry Enterprise Server Technical Help
The BlackBerry BES Server offers businesses a single and secure source for incorporating BlackBerry wireless devices into their email, collaboration, and application infrastructure. BlackBerry Enterprise Server enables mobile BlackBerry clients to connect to Exchange, Domino, or Novell GroupWise messaging and to synchronize BlackBerry smartphones with PC desktops to achieve up-to-date information for applications such a schedules, contact lists, to-do lists, IM, and specialized business programs. Thanks to BlackBerry Enterprise Server support for Exchange, users with BlackBerry handsets have push-based access to Exchange email plus instant messaging-enabled applications via Microsoft Communications Server and Microsoft Lync Server 2010 support.
Progent's BlackBerry-certified engineers can show you how to design, deploy, and troubleshoot BlackBerry Enterprise Server so that you improve the productivity of BlackBerry users, simplify the management of a BlackBerry solution, and reduce the cost of supporting a mobile workforce.
How Progent's BlackBerry certified Experts Can Assist You to Maintain and Support Your BlackBerry Solution
Progent can provide an experienced engineer who has been awarded certifications from Research in Motion in all major facets of BlackBerry integration. Progent's BlackBerry support skills span areas from resolving synchronization problems to architecting wireless workforce solutions built around BlackBerry Enterprise Server. These BlackBerry certifications and their associated skill sets include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge required to install and support the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry specialist can show you how to utilize tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run critical tasks such as resolving enterprise activation problems, registering and removing BlackBerry device users, setting activation passwords, implementing over-the-air program installation and setup, implementing and debugging the BlackBerry Smart Card Reader, and configuring database backup and recovery mechanisms.
Progent's BlackBerry consultants can also show you how to use administration software like the BlackBerry Administration Service for role-based management, resolving file attachment and data flow problems, and using WiFi for activation. In addition, Progent can explain the role of IT policies in the BlackBerry BES environment and help you to define and implement appropriate security options.
Progent's certified Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your existing Microsoft Exchange infrastructure for operating in conjunction with BlackBerry BES Server or migrate your BlackBerry system to the most recent version of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for installing, managing, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in an email system powered by Microsoft Exchange Server. Progent's BlackBerry-certified consultant has expertise in important technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can show you how to add and remove BlackBerry smartphone clients on Microsoft Exchange Server and Microsoft Active Directory, configure, track, and administer BlackBerry BES Server, manage BlackBerry devices and user accounts, back up and maintain storage groups, configure permissions, install the Mobile Data System (MDS) and IM, install push and pull access control lists, manage Exchange data flow, create, update, and apply WLAN and Virtual Private Network configuration sets, set up SNMP traps, and produce management reports to summarize SNMP data.
Progent's BlackBerry-certified expert can support your BlackBerry solution in a number of settings that can include Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.
Contact Progent for Support from a RIM BlackBerry-Certified Consultant
To ask Progent about engineering assistance for BlackBerry wireless solutions, phone 1-800-993-9400 or visit Contact Progent.