Consulting Support Services for RIM BlackBerry Solutions
BlackBerry mobile smartphones from Research in Motion are one of the most successful solutions for achieving location-independent access to email, scheduling, web applications, and other vital business information. As the complexity of small business IT technology has increased, and as the demand for enterprise-class security, reliability, and recoverability has become the standard for businesses of any size, successful deployment and maintenance of BlackBerry solutions has grown increasingly challenging. To deal with issues like security, business continuity, and synchronization of BlackBerry handhelds with a variety of messaging systems and shared databases, small organizations frequently turn to outside support professionals who specialize in RIM BlackBerry integration and maintenance.
Progent can provide the expertise of BlackBerry-certified engineers who can help small businesses to plan, administer, and repair BlackBerry-based solutions economically and efficiently, dispensing with the necessity for an in-house BlackBerry solutions expert and lowering the expense and hassle of supporting mobile workers. Progent's BlackBerry technology specialists have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified network security specialists. This range of experience, combined with Progent's efficient online service delivery capabilities, gives small businesses an affordable solution for integrating BlackBerry products seamlessly into their information system.
Progent's consultants can help your business with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your data and email infrastructure work optimally with BlackBerry BES Server. Progent can also assist you to upgrade from older editions of BlackBerry and Microsoft technology, configure streamlined administration tools to help you monitor and administer BlackBerry smartphones across your company, define security policies that are right for your company, customize wireless applications, and ensure that your network architecture is properly designed to support your BlackBerry users. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry data is included in your scheduled backup procedures so that it can be restored rapidly and thoroughly.
BlackBerry Enterprise Server (BES) Consulting and Technical Services
The BlackBerry BES Server gives businesses a centralized and safe source for integrating BlackBerry wireless devices into their email, groupware, and software application environment. BlackBerry BES Server allows mobile BlackBerry clients to connect to Microsoft Exchange Server, Lotus, or Groupwise messaging and to synchronize BlackBerry smartphones with workstations to achieve consistent information for collaborative programs such a calendars, address books, tasks, notes, and custom business programs. Thanks to BlackBerry Enterprise Server (BES) integration with Microsoft Exchange Server, mobile workers carrying BlackBerry handsets have effortless connectivity with Exchange messages plus IM-capable software via Microsoft Communications Server and Microsoft Lync Server integration.
Progent's BlackBerry-certified consultants can help you plan, implement, and maintain BlackBerry Enterprise Server so that you maximize the efficiency of BlackBerry clients, streamline the management of a BlackBerry environment, and reduce the expense of supporting a mobile workforce.
How Progent's BlackBerry premier Consultants Can Assist You to Maintain and Troubleshoot Your BlackBerry Environment
Progent can provide a seasoned engineer who has been awarded certifications from RIM in all key facets of BlackBerry technology. Progent's BlackBerry support services span areas from resolving synchronization issues to architecting mobile productivity solutions built around BlackBerry Enterprise Server. These RIM BlackBerry certifications and their respective skill sets include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to carry out common technical operations including configuring BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, setting up e-mail filters and auto-signature, editing user accounts, update BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your company messaging software. Progent's certified experts can in addition help your company to resolve a broad array of issues associated with synchronization, device detection, email consistency, web access, wireless connectivity, IM, desktop software installation, and Desktop Redirector.
As a top innovator in delivering nationwide online help for small company networks, Progent can provide quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your mobile technical support costs at a minimum and, by resolving issues promptly, maximizes the output of your BlackBerry users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for installing, managing, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging system based on Exchange. Progent's BlackBerry-certified engineer has expertise in important technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can show you how to add and delete BlackBerry device users on Microsoft Exchange Server and Active Directory, configure, monitor, and manage BlackBerry BES Server, administer BlackBerry handhelds and user accounts, archive and maintain storage groups, apply permissions, install the Mobile Data System and Instant Messaging, implement push and pull access control lists, control Exchange data flow, generate, edit, and assign WLAN and VPN configurations, implement SNMP traps for alerts, and generate management reports based on SNMP results.
Progent's BlackBerry-certified expert can support your BlackBerry technology in a variety of settings such as Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.
Call or Email Progent to Get Support from a BlackBerry-Qualified Professional
If you wish to get in touch with Progent about consulting support for BlackBerry wireless technology, call 1-800-993-9400 or refer to Contact Progent.