Consulting Support Services for Research In Motion BlackBerry Solutions
BlackBerry wireless smartphones from Research in Motion are among today's most popular products for maintaining mobile connectivity to messaging, calendars, web applications, and other critical business data. As the sophistication of small company networks has increased, and as the demand for world-class protection, dependability, and disaster recovery has become the standard for organizations of all sizes, effective deployment and support of RIM BlackBerry technology has become increasingly challenging. To deal with areas such as security, business continuity, and synchronization of BlackBerry handhelds with diverse email systems and corporate databases, small businesses often resort to outside support professionals who specialize in BlackBerry installation and maintenance.
Progent offers the services of BlackBerry-certified consultants who can assist small businesses to plan, manage, and troubleshoot BlackBerry-based environments economically and efficiently, doing away with the requirement for an internal BlackBerry solutions specialist and lowering the cost and stress of maintaining mobile work groups. Progent's BlackBerry technology specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security specialists. This range of experience, coupled with Progent's proven online support model, provides small companies a budget-friendly alternative for integrating RIM BlackBerry products productively into their IT network.
Progent's engineers can assist your business with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your database and email systems function optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from older versions of BlackBerry and Microsoft technology, set up streamlined administration utilities so you can track and control BlackBerry devices throughout your company, define security policies that make sense for your company, develop custom wireless applications, and ensure that your IT network architecture is properly designed to support your BlackBerry users. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry data is incorporated in your regular backup procedures so that it can be recovered rapidly and safely.
BlackBerry Enterprise Server Integration Support
The BlackBerry Enterprise Server (BES) offers businesses a single and secure source for incorporating BlackBerry wireless devices into their email, groupware, and application infrastructure. BlackBerry Enterprise Server (BES) allows wireless BlackBerry clients to connect to Exchange, Lotus, or Novell GroupWise messaging and to synchronize BlackBerry handsets with workstations to achieve up-to-date information for applications like schedules, address books, to-do lists, instant messaging, and specialized business programs. Thanks to BlackBerry Enterprise Server integration with Microsoft Exchange, mobile workers with BlackBerry handsets have push-based connectivity with Exchange messages as well as IM-capable applications through Microsoft Communications Server and Lync Server 2010 support.
Progent's BlackBerry-premier engineers can assist you to design, implement, and maintain BlackBerry Enterprise Server so that you optimize the productivity of BlackBerry users, simplify the administration of a BlackBerry solution, and lower the cost of supporting mobile workers.
How Progent's BlackBerry premier Experts Can Help Manage and Troubleshoot Your BlackBerry Solution
Progent can deliver an experienced BlackBerry support who has earned accreditations from Research in Motion in all key aspects of BlackBerry technology. Progent's BlackBerry support skills span areas from troubleshooting synchronization issues to designing wireless productivity solutions based on BlackBerry Enterprise Server. These RIM BlackBerry certifications and their respective skill sets include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills needed to configure and troubleshoot the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry expert can show you how to utilize tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to run critical tasks such as troubleshooting enterprise activation problems, registering and deleting BlackBerry device users, activating passwords, implementing wireless software installation and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and restore processes.
Progent's BlackBerry-certified consultants can also help you to operate management software like the BlackBerry Administration Service for role-based management, resolving attachment and data flow issues, and using wireless LANs for activation. In addition, Progent can help you understand the role of operational policies in the BlackBerry BES environment and help your company to select and install appropriate security configurations.
Progent's certified Microsoft Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your existing Exchange Server infrastructure for working smoothly with BlackBerry Enterprise Server or migrate your BlackBerry system to the latest version of Microsoft Exchange.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help you to plan, install, validate, repair, and produce documentation for a wireless environment built on the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level consulting services for BlackBerry technology include business and technology needs assessment, solution architecture, installation planning and implementation, performance optimization, configuration of a fault-tolerant environment, information backup and disaster recovery planning, and security design.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your technical goals and to design a wireless solution that fits within your IT budget and supports your business plans. Progent can clarify the implications of your operational processes on the design of a BlackBerry Enterprise Solution, assess your current connectivity architecture's suitability to support a BlackBerry Enterprise Server, assist you to decide which management model and hardware products match your requirements, and analyze your messaging environment topology. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart decisions about options for software versions, processors and mass storage, network topology, and application configuration.
To maximize system security, Progent's BlackBerry-certified expert can assist your company to select and configure sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and GIAC-premier security engineers to perform network-wide security vulnerability and compliance testing and suggest enhancements to accommodate your BlackBerry solution.
Call or Email Progent for Help from a RIM BlackBerry-Qualified Expert
To contact Progent about technical support for BlackBerry wireless solutions, phone 1-800-993-9400 or go to Contact Progent.