Consulting and Technical Support for RIM BlackBerry Environments
BlackBerry mobile PDAs from Research in Motion are among todayís most popular solutions for achieving location-independent connectivity to messaging, calendars, web-based applications, and other vital business data. As the complexity of small company networks has increased, and as the demand for world-class protection, dependability, and recoverability has become the standard for organizations of all sizes, effective integration and maintenance of BlackBerry solutions has grown increasingly challenging. To deal with areas like security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of email systems and shared databases, small organizations frequently resort to external support professionals who specialize in RIM BlackBerry installation and troubleshooting.
Progent offers the services of BlackBerry-certified consultants who can help small organizations to design, administer, and repair BlackBerry solutions economically and effectively, eliminating the requirement for an in-house BlackBerry solutions expert and reducing the cost and stress of maintaining wireless workers. Progent's BlackBerry technology engineers have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified security professionals. This breadth of knowledge, coupled with Progent's proven remote support model, gives small businesses an economical solution for integrating RIM BlackBerry products seamlessly into their IT system.
Progent's experts can help you with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your database and email infrastructure operate optimally with BlackBerry BES Server. Progent can also show you how to migrate from previous editions of BlackBerry and Microsoft technology, set up streamlined administration tools to help you monitor and administer BlackBerry smartphones throughout your business, recommend security policies that make sense for your company, customize mobile software, and ensure that your IT network architecture is appropriately designed to support your BlackBerry clients. In addition, Progent's business continuity consultants can help make sure that your BlackBerry data is incorporated in your regular backup procedures in order that it can be recovered rapidly and safely.
BlackBerry Enterprise Server (BES) Consulting Support
The BlackBerry Enterprise Server gives businesses a single and secure mechanism for incorporating BlackBerry smartphones into their email, collaboration, and application infrastructure. BlackBerry BES Server allows mobile BlackBerry users to access Microsoft Exchange, Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry devices with workstations to ensure data consistency for collaborative programs like schedules, contact lists, tasks, instant messaging, and specialized business programs. Due to BlackBerry Enterprise Server support for Exchange Server, users carrying BlackBerry smartphones have push-based connectivity with Exchange email plus IM-aware applications via Microsoft Office Communications Server and Lync Server 2010 integration.
Progent's BlackBerry-certified consultants can help you design, implement, and support BlackBerry BES Server so that you optimize the efficiency of BlackBerry clients, streamline the administration of a BlackBerry environment, and reduce the expense of supporting mobile workers.
How Progent's BlackBerry certified Experts Can Assist You to Manage and Support Your BlackBerry Solution
Progent can provide a seasoned BlackBerry support who has earned accreditations from Research in Motion in all major aspects of BlackBerry integration. Progent's BlackBerry consulting skills span areas from troubleshooting synchronization issues to architecting wireless workforce solutions built around BlackBerry BES Server. These BlackBerry certifications and their associated practice areas include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to configure and troubleshoot the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry expert can assist you to use tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to run important procedures including resolving enterprise activation issues, adding and deleting BlackBerry device clients, activating passwords, configuring over-the-air software loading and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and restore mechanisms.
Progent's BlackBerry engineers can also show you how to operate management tools like the BlackBerry Administration Service for role-based administration, resolving attachment and data flow problems, and using wireless LANs for enterprise activation. In addition, Progent can explain the role of IT policies in the BlackBerry Enterprise environment and help your company to select and install sensible security options.
Progent's certified Microsoft Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your current Exchange Server infrastructure for working in conjunction with BlackBerry BES Server or move your BlackBerry system to the latest edition of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for installing, managing, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in an email environment powered by Exchange. Progent's BlackBerry consultant offers support skills in key areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can show you how to add and remove BlackBerry smartphone clients on Microsoft Exchange Server and Windows Active Directory, set up, monitor, and manage BlackBerry BES Server, manage BlackBerry devices and user accounts, back up and manage storage groups, configure permissions, install the Mobile Data System and Instant Messaging, deploy push and pull access control lists, manage Microsoft Exchange Server data flow, create, update, and assign WLAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and produce reports to summarize SNMP data.
Progent's BlackBerry-certified engineer can help you with your BlackBerry technology in a number of environments such as Windows 2000, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
Contact Progent for Help from a BlackBerry-Qualified Professional
To ask Progent about consulting expertise for BlackBerry mobile wireless technology, call 1-800-993-9400 or see Contact Progent.