Consulting and Technical Support for Research In Motion BlackBerry Technology
RIM BlackBerry Support ServicesBlackBerry mobile PDAs from Research in Motion are among the most successful solutions for maintaining anytime-anywhere connectivity to messaging, calendars, web programs, and other vital business data. As the complexity of small company IT technology has increased, and as the demand for world-class security, dependability, and recoverability has grown to be the standard for organizations regardless of size, successful integration and support of BlackBerry technology has become increasingly challenging. To address issues like security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging servers and company databases, small organizations often resort to outside support firms who offer expertise in BlackBerry installation and troubleshooting.

Progent can provide the expertise of BlackBerry-premier engineers who can help small businesses to design, administer, and troubleshoot BlackBerry solutions affordably and effectively, doing away with the requirement for an internal BlackBerry technology expert and reducing the expense and hassle of supporting wireless work groups. Progent's BlackBerry technology engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security professionals. This range of experience, combined with Progent's proven online support capabilities, provides small businesses an economical alternative for integrating RIM BlackBerry products seamlessly into their information network.

Progent's experts can help you with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your data and email systems function efficiently with BlackBerry BES Server. Progent can also help you to migrate from older releases of BlackBerry and Microsoft technology, set up streamlined administration tools so you can track and administer BlackBerry smartphones throughout your business, define security policies that make sense for your company, develop custom wireless applications, and ensure that your IT network infrastructure is appropriately configured to accommodate your BlackBerry clients. Also, Progent's business continuity consultants can help ensure that your BlackBerry information is included in your scheduled backup procedures so that it can be recovered rapidly and safely.

BlackBerry Enterprise Server Integration Support
The BlackBerry Enterprise Server (BES) gives businesses a single and secure source for integrating BlackBerry wireless devices into their email, groupware, and application environment. BlackBerry Enterprise Server (BES) enables wireless BlackBerry clients to access Exchange, Lotus, or Groupwise messaging and to synchronize BlackBerry devices with PC desktops to ensure data consistency for applications like schedules, contact lists, tasks, instant messaging, and specialized business software. Thanks to BlackBerry Enterprise Server (BES) support for Microsoft Exchange Server, mobile workers carrying BlackBerry smartphones have push-based access to Exchange messages plus IM-aware applications through Microsoft Office Live Communications Server and Microsoft Lync Server integration.

BlackBerry BES Server Support Services

Progent's BlackBerry-certified consultants can assist you to plan, configure, and troubleshoot BlackBerry Enterprise Server so that you improve the efficiency of BlackBerry clients, simplify the administration of a BlackBerry solution, and reduce the expense of supporting a mobile workforce.

How Progent's BlackBerry premier Engineers Can Help Maintain and Support Your BlackBerry Solution
Progent can provide an experienced engineer who has earned certifications from Research in Motion in all major aspects of BlackBerry integration. Progent's BlackBerry consulting skills span areas from troubleshooting synchronization problems to designing wireless productivity solutions based on BlackBerry Enterprise Server. These BlackBerry certifications and their respective skill sets include:

BlackBerry Certified Server Support Specialist
Blackberry Consulting ServicesProgent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to install and troubleshoot the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry specialist can help you to use resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform important tasks such as troubleshooting enterprise activation problems, adding and deleting BlackBerry device clients, activating passwords, implementing over-the-air software installation and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and recovery mechanisms.

Progent's BlackBerry consultants can also help you to operate administration software like the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow issues, and using WiFi for activation. Also, Progent can explain the role of IT policies in the BlackBerry BES environment and assist your company to define and implement sensible security options.

Progent's certified Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your existing Exchange infrastructure for working smoothly with BlackBerry Enterprise Server or move your BlackBerry system to the latest version of Exchange.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent offers the support of a BlackBerry Certified Solution Designer to assist you to design, deploy, test, repair, and produce documentation for a wireless environment based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's high-level consulting support services for BlackBerry technology include business and network needs assessment, solution architecture, deployment strategy and execution, performance tuning, design of a high-availability environment, data backup and business recovery planning, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your operational objectives and to create a mobile wireless system that meets your IT budget and supports your business plans. Progent can explain the impact of your organizational processes on the design of a BlackBerry Enterprise Solution, assess your current network architecture's suitability to support a BlackBerry Enterprise Server, assist you to decide which administration approach and equipment match your requirements, and analyze your messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can make informed decisions concerning alternatives for software versions, processors and storage, network architecture, and application configuration.

To maximize system protection, Progent's BlackBerry expert can assist you to select and activate sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-certified security specialists to run company-wide security vulnerability and compliance testing and suggest enhancements to accommodate your BlackBerry solution.

Call or Email Progent for Assistance from a RIM BlackBerry-Certified Specialist
To ask Progent about technical expertise for BlackBerry wireless technology, phone 1-800-993-9400 or go to Contact Progent.