Wireless Consulting Expertise

Consulting and Technical Support Services for RIM BlackBerry Solutions
BlackBerry mobile smartphones from Research in Motion are among today’s most successful solutions for maintaining location-independent connectivity to messaging, scheduling, web applications, and other critical business information. As the sophistication of small company IT technology has expanded, and as the demand for enterprise-class security, dependability, and disaster recovery has grown to be the norm for companies of any size, effective integration and maintenance of RIM BlackBerry technology has grown more difficult. To handle issues such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email systems and corporate databases, small organizations often turn to outside support professionals who offer expertise in RIM BlackBerry installation and maintenance.

Progent can provide the expertise of BlackBerry-certified engineers who can help small businesses to plan, manage, and repair BlackBerry environments affordably and efficiently, dispensing with the requirement for an internal BlackBerry solutions specialist and reducing the expense and stress of maintaining mobile work groups. Progent's BlackBerry technology engineers have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified network security specialists. This range of knowledge, combined with Progent's proven remote service delivery capabilities, gives small businesses a budget-friendly solution for incorporating BlackBerry technology productively into their business information system.

Progent's experts can help your company with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your database and messaging infrastructure function efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from previous releases of BlackBerry and Microsoft software, configure easy-to-use administration utilities so you can monitor and administer BlackBerry smartphones throughout your company, recommend security policies that make sense for your company, customize wireless applications, and ensure that your IT network architecture is appropriately configured to support your BlackBerry clients. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry information is incorporated in your scheduled backup processes in order that it can be restored quickly and safely.

BlackBerry Enterprise Server (BES) Consulting Help
The BlackBerry Enterprise Server (BES) offers businesses a single and secure source for incorporating BlackBerry wireless devices into their messaging, collaboration, and software application environment. BlackBerry Enterprise Server allows wireless BlackBerry clients to access Exchange, Lotus, or Groupwise messaging and to synchronize BlackBerry handsets with PC desktops to achieve consistent information for collaborative programs like schedules, address books, to-do lists, instant messaging, and custom business software. Due to BlackBerry Enterprise Server support for Microsoft Exchange, users with BlackBerry handsets have push-based connectivity with Exchange messages plus instant messaging-aware software via Microsoft Live Communications Server and Microsoft Lync Server support.

Progent's BlackBerry-certified consultants can assist you to plan, install, and troubleshoot BlackBerry BES Server so you can optimize the efficiency of BlackBerry clients, streamline the administration of a BlackBerry environment, and reduce the cost of supporting mobile workers.

How Progent's BlackBerry premier Experts Can Help Manage and Support Your BlackBerry Solution
Progent can provide an experienced BlackBerry support who has earned certifications from Research in Motion in all key facets of BlackBerry technology. Progent's BlackBerry consulting skills range from troubleshooting synchronization problems to architecting wireless workforce solutions built around BlackBerry Enterprise Server (BES). These RIM BlackBerry credentials and their respective skill sets include:

BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge required to install and troubleshoot the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry-certified expert can help you to utilize tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform important tasks including resolving enterprise activation problems, registering and deleting BlackBerry device users, activating passwords, configuring over-the-air software installation and configuration, implementing and debugging the BlackBerry Smart Card Reader, and setting up database backup and restore mechanisms.

Progent's BlackBerry-certified consultants can also help you to use management tools like the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow issues, and using wireless LANs for enterprise activation. In addition, Progent can help you understand the role of operational policies in the BlackBerry BES environment and assist your company to select and implement appropriate security options.

Progent's certified Microsoft Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your current Exchange architecture for operating in conjunction with BlackBerry BES Server or migrate your BlackBerry solution to the latest edition of Microsoft Exchange Server.

BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist your business to design, install, validate, troubleshoot, and document a mobile wireless environment built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's world-class consulting support services for BlackBerry include business and network needs assessment, system architecture, roll-out strategy and implementation, performance tuning, configuration of a fault-tolerant environment, data backup and disaster recovery consulting, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your functional objectives and to create a wireless system that meets your IT budget and supports your business strategy. Progent can clarify the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network architecture's ability to support a BlackBerry BES Server, assist you to determine which administration approach and hardware products match your needs, and analyze your messaging environment topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on each other so you can make informed choices about alternatives for software editions, processors and storage, network architecture, and application set up.

To optimize system protection, Progent's BlackBerry consultant can assist your company to choose and activate sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-certified security engineers to run company-wide security vulnerability and compliance validation and recommend enhancements to accommodate your BlackBerry environment.

Call or Email Progent for Help from a RIM BlackBerry-Certified Expert
To get in touch with Progent about consulting assistance for BlackBerry wireless integration, call 1-800-993-9400 or visit Contact Progent.