Consulting Support for RIM BlackBerry Technology
BlackBerry wireless PDAs from Research in Motion are among the most popular solutions for maintaining location-independent access to email, calendars, web programs, and other critical business data. As the complexity of small company networks has expanded, and as the demand for enterprise-class protection, reliability, and recoverability has become the norm for companies of all sizes, effective integration and maintenance of RIM BlackBerry solutions has become increasingly challenging. To address issues like security, disaster recovery, and synchronization of BlackBerry handhelds with diverse messaging systems and company databases, small organizations frequently resort to external support professionals who offer expertise in BlackBerry integration and troubleshooting.
Progent offers the expertise of BlackBerry-premier consultants who can help small businesses to design, manage, and repair BlackBerry-based solutions economically and efficiently, dispensing with the need for an in-house BlackBerry technology expert and reducing the expense and stress of maintaining wireless work groups. Progent's BlackBerry technology specialists have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security professionals. This range of experience, coupled with Progent's efficient remote support capabilities, gives small businesses an economical solution for integrating RIM BlackBerry technology seamlessly into their information network.
Progent's experts can help you with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Exchange Server setup so that your data and messaging systems function efficiently with BlackBerry BES Server. Progent can also show you how to migrate from previous versions of BlackBerry and Microsoft technology, set up streamlined administration utilities so you can monitor and administer BlackBerry smartphones across your company, recommend security policies that are right for your company, customize wireless software, and ensure that your IT network architecture is properly configured to accommodate your BlackBerry clients. In addition, Progent's business continuity specialists can help ensure that your BlackBerry data is included in your regular backup processes so that it can be recovered rapidly and safely.
BlackBerry Enterprise Server (BES) Technical Support
The BlackBerry Enterprise Server (BES) offers companies a centralized and secure mechanism for incorporating BlackBerry wireless devices into their email, groupware, and application environment. BlackBerry BES Server enables mobile BlackBerry clients to access Exchange, Lotus, or Novell GroupWise email and to synchronize BlackBerry devices with workstations to achieve consistent information for collaborative programs like calendars, contact lists, to-do lists, notes, and specialized business programs. Thanks to BlackBerry Enterprise Server (BES) integration with Microsoft Exchange, mobile workers with BlackBerry handsets can have effortless access to Exchange messages plus IM-aware applications through Microsoft Office Communications Server and Microsoft Lync Server support.
Progent's BlackBerry-premier consultants can assist you to plan, configure, and support BlackBerry BES Server so you can improve the efficiency of BlackBerry users, simplify the management of a BlackBerry solution, and reduce the cost of supporting mobile workers.
How Progent's BlackBerry premier Experts Can Help Maintain and Troubleshoot Your BlackBerry Environment
Progent can deliver a seasoned BlackBerry support who has been awarded certifications from RIM in all major facets of BlackBerry technology. Progent's BlackBerry consulting services range from troubleshooting synchronization issues to designing wireless productivity solutions built around BlackBerry Enterprise Server (BES). These BlackBerry certifications and their respective practice areas include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist you to carry out common technical operations such as setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, establishing account settings, setting up messaging filters, changing user profiles, update BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to run with your company email software. Progent's certified service professionals can also help you to troubleshoot a broad array of issues associated with synchronization, device recognition, messaging consistency, web browsing, mobile connectivity, Instant Messaging, desktop software configuration, and BlackBerry Desktop Redirector.
As a top innovator in providing nationwide online technical assistance for small company networks, Progent offers responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's online support skills keeps your BlackBerry technical support costs at a minimum and, by solving problems promptly, improves the output of your BlackBerry smartphone users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for installing, managing, tracking, and maintaining one or several BlackBerry Enterprise Servers in an email environment powered by Exchange Server. Progent's BlackBerry-certified consultant has support skills in important areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can show you how to install and delete BlackBerry device users on Exchange and Active Directory, configure, track, and manage BlackBerry BES Server, administer BlackBerry smartphones and user accounts, back up and manage storage groups, configure permissions, install the Mobile Data System and IM, deploy access control lists, manage Exchange data flow, create, update, and apply wireless LAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and generate management reports based on SNMP results.
Progent's BlackBerry-certified expert can help you with your BlackBerry solution in a number of environments that can include Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.
Contact Progent to Get Support from a RIM BlackBerry-Certified Specialist
If you wish to get in touch with Progent about professional assistance for BlackBerry wireless technology, phone 1-800-993-9400 or go to Contact Progent.