Consulting and Technical Support for Research In Motion BlackBerry Environments
BlackBerry Support ServicesBlackBerry mobile PDAs from Research in Motion are among todayís most successful products for maintaining mobile access to messaging, scheduling, web-based applications, and other vital business data. As the sophistication of small business networks has increased, and as the demand for enterprise-class protection, reliability, and disaster recovery has grown to be the norm for organizations regardless of size, successful deployment and support of RIM BlackBerry solutions has grown more difficult. To handle areas like data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of email servers and company databases, small organizations frequently turn to external consulting firms who offer expertise in BlackBerry installation and maintenance.

Progent can provide the expertise of BlackBerry-premier engineers who can assist small businesses to plan, administer, and troubleshoot BlackBerry solutions economically and efficiently, eliminating the need for an in-house BlackBerry solutions expert and reducing the cost and stress of supporting wireless workers. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified network security professionals. This breadth of knowledge, combined with Progent's efficient online support model, provides small businesses a budget-friendly solution for incorporating BlackBerry products seamlessly into their information network.

Progent's consultants can help your company with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your database and email systems work efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older releases of BlackBerry and Microsoft technology, set up streamlined administration tools to help you monitor and administer BlackBerry smartphones across your company, define security policies that make sense for your company, develop custom wireless applications, and make sure that your IT network infrastructure is properly designed to accommodate your BlackBerry clients. In addition, Progent's business continuity specialists can help ensure that your BlackBerry data is incorporated in your scheduled backup processes in order that it can be restored quickly and thoroughly.

BlackBerry Enterprise Server (BES) Consulting Services
The BlackBerry BES Server offers companies a centralized and secure source for incorporating BlackBerry wireless devices into their email, groupware, and software application environment. BlackBerry Enterprise Server (BES) enables wireless BlackBerry clients to access Microsoft Exchange, Domino, or Novell GroupWise messaging and to synchronize BlackBerry devices with workstations to ensure consistent information for applications such a schedules, address books, tasks, instant messaging, and custom business programs. Thanks to BlackBerry Enterprise Server integration with Microsoft Exchange Server, mobile workers with BlackBerry smartphones can have effortless access to Exchange messages as well as instant messaging-enabled software through Microsoft Live Communications Server and Microsoft Lync Server 2010 support.

BlackBerry Enterprise Server Support Services

Progent's BlackBerry-premier consultants can show you how to design, deploy, and troubleshoot BlackBerry Enterprise Server (BES) so that you maximize the productivity of BlackBerry users, streamline the management of a BlackBerry environment, and reduce the cost of maintaining a mobile workforce.

How Progent's BlackBerry premier Engineers Can Help Maintain and Support Your BlackBerry Solution
Progent can deliver a seasoned BlackBerry support who has been awarded certifications from Research in Motion in all major aspects of BlackBerry integration. Progent's BlackBerry consulting services span areas from troubleshooting synchronization issues to designing wireless workforce solutions based on BlackBerry Enterprise Server. These RIM BlackBerry credentials and their respective practice areas include:

BlackBerry Certified Server Support Specialist
Blackberry ConsultantsProgent's BlackBerry Certified Server Support Specialist has the knowledge needed to install and troubleshoot the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry-certified specialist can assist you to utilize tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to run important tasks including troubleshooting enterprise activation issues, adding and removing BlackBerry device clients, activating passwords, implementing wireless software installation and setup, deploying and debugging the BlackBerry Smart Card Reader, and setting up backup and restore processes.

Progent's BlackBerry consultants can also help you to operate administration software such as the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow problems, and using WiFi for enterprise activation. Also, Progent can help you understand the role of IT policies in the BlackBerry Enterprise environment and help you to select and install sensible security options.

Progent's Microsoft-certified Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your existing Exchange Server architecture for working smoothly with BlackBerry BES Server or migrate your BlackBerry system to the latest edition of Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for installing, administering, monitoring, and troubleshooting one or several BlackBerry BES Servers in a messaging environment powered by Microsoft Exchange. Progent's BlackBerry engineer offers support skills in key technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email structure, Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can show you how to add and delete BlackBerry smartphone clients on Microsoft Exchange Server and Windows Active Directory, set up, track, and administer BlackBerry BES Server, administer BlackBerry smartphones and client accounts, archive and support storage groups, configure permissions, install the Mobile Data System and IM, deploy push and pull access control lists, manage Exchange Server data flow, generate, edit, and assign WLAN and VPN configuration sets, set up SNMP traps, and produce reports based on SNMP data.

Progent's BlackBerry consultant can support your BlackBerry technology in a number of settings that can include Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

Contact Progent to Get Help from a RIM BlackBerry-Certified Specialist
In order to get in touch with Progent about professional assistance for BlackBerry wireless solutions, call 1-800-993-9400 or go to Contact Progent.

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