Consulting and Technical Support Services for RIM BlackBerry Environments
RIM BlackBerry Support ServicesBlackBerry mobile smartphones from Research in Motion are one of the most popular solutions for achieving location-independent connectivity to messaging, calendars, web-based programs, and other vital business data. As the complexity of small business IT technology has expanded, and as the demand for enterprise-class protection, dependability, and recoverability has grown to be the standard for businesses of any size, successful integration and support of BlackBerry technology has grown increasingly difficult. To handle issues like data protection, business continuity, and synchronization of BlackBerry handhelds with diverse messaging servers and shared databases, small organizations often turn to external consulting firms who specialize in BlackBerry integration and troubleshooting.

Progent offers the expertise of BlackBerry-certified consultants who can help small organizations to plan, manage, and troubleshoot BlackBerry-based environments economically and effectively, eliminating the requirement for an in-house BlackBerry solutions specialist and reducing the cost and stress of maintaining mobile work groups. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security specialists. This range of experience, combined with Progent's efficient remote service delivery capabilities, gives small companies an affordable alternative for integrating RIM BlackBerry technology seamlessly into their information network.

Progent's engineers can assist your company with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your database and email infrastructure operate optimally with BlackBerry BES Server. Progent can also show you how to upgrade from older versions of BlackBerry and Microsoft software, configure easy-to-use management tools to help you monitor and administer BlackBerry devices throughout your company, recommend security policies that make sense for your company, develop custom mobile software, and ensure that your network infrastructure is properly designed to support your BlackBerry users. In addition, Progent's business continuity specialists can help make sure that your BlackBerry data is incorporated in your regular backup procedures in order that it can be restored rapidly and thoroughly.

BlackBerry Enterprise Server (BES) Consulting and Technical Help
The BlackBerry Enterprise Server offers businesses a single and secure source for incorporating BlackBerry wireless devices into their messaging, groupware, and application infrastructure. BlackBerry Enterprise Server enables wireless BlackBerry clients to connect to Microsoft Exchange, IBM Lotus Domino, or Groupwise messaging and to synchronize BlackBerry smartphones with PC desktops to ensure up-to-date information for collaborative programs like calendars, address books, to-do lists, notes, and specialized business programs. Thanks to BlackBerry Enterprise Server (BES) integration with Microsoft Exchange Server, users with BlackBerry smartphones have effortless access to Exchange email plus instant messaging-capable applications via Microsoft Live Communications Server and Lync Server support.

BlackBerry BES Server Support

Progent's BlackBerry-premier consultants can assist you to plan, configure, and troubleshoot BlackBerry BES Server so you can improve the efficiency of BlackBerry users, simplify the management of a BlackBerry environment, and lower the expense of supporting mobile workers.

How Progent's BlackBerry premier Engineers Can Assist You to Manage and Support Your BlackBerry Environment
Progent can deliver a seasoned BlackBerry support who has been awarded accreditations from RIM in all major aspects of BlackBerry integration. Progent's BlackBerry consulting skills span areas from resolving synchronization issues to architecting mobile workforce solutions based on BlackBerry Enterprise Server (BES). These BlackBerry credentials and their associated practice areas include:

BlackBerry Certified Server Support Specialist
Blackberry HelpProgent's BlackBerry Certified Server Support Specialist can provide the knowledge required to configure and troubleshoot the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry expert can help you to utilize resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to run important tasks such as troubleshooting enterprise activation problems, adding and deleting BlackBerry smartphone clients, activating passwords, implementing over-the-air software loading and configuration, deploying and debugging the BlackBerry Smart Card Reader, and setting up backup and restore processes.

Progent's BlackBerry engineers can also help you to operate management software like the BlackBerry Administration Service for role-based administration, resolving attachment and data flow issues, and using wireless LANs for activation. In addition, Progent can help you understand the function of operational policies in the BlackBerry Enterprise system and help your company to select and implement sensible security configurations.

Progent's Microsoft-certified Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your existing Exchange Server infrastructure for operating smoothly with BlackBerry BES Server or move your BlackBerry solution to the latest version of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for deploying, managing, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging system powered by Exchange Server. Progent's BlackBerry-certified consultant offers expertise in important areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can help you to install and delete BlackBerry smartphone clients on Exchange Server and Microsoft Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry smartphones and user accounts, archive and maintain storage groups, configure permissions, install the Mobile Data System (MDS) and Instant Messaging, implement push and pull access control lists, control Microsoft Exchange data flow, create, edit, and assign wireless LAN and VPN configuration sets, set up SNMP traps for alerts, and generate reports based on SNMP data.

Progent's BlackBerry expert can support your BlackBerry solution in a number of settings such as Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

Call or Email Progent for Support from a RIM BlackBerry-Certified Professional
If you wish to contact Progent about professional support for BlackBerry mobile wireless solutions, call 1-800-993-9400 or see Contact Progent.

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