Consulting and Technical Support for RIM BlackBerry Environments
BlackBerry wireless smartphones from Research in Motion are one of today's most successful products for maintaining location-independent connectivity to messaging, scheduling, web applications, and other critical business data. As the sophistication of small business IT technology has expanded, and as the need for enterprise-class security, dependability, and disaster recovery has become the norm for organizations regardless of size, effective integration and maintenance of BlackBerry solutions has grown increasingly difficult. To address areas like data protection, disaster recovery, and synchronization of BlackBerry handhelds with diverse messaging servers and shared databases, small organizations often turn to outside support firms who specialize in BlackBerry installation and troubleshooting.
Progent can provide the expertise of BlackBerry-premier consultants who can help small businesses to plan, manage, and repair BlackBerry-based environments affordably and effectively, eliminating the need for an internal BlackBerry solutions expert and lowering the expense and stress of supporting wireless work groups. Progent's BlackBerry technology specialists have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified security professionals. This range of knowledge, coupled with Progent's proven remote service delivery model, provides small companies a budget-friendly alternative for incorporating RIM BlackBerry technology productively into their information system.
Progent's engineers can assist you with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Exchange Server setup so that your database and messaging infrastructure operate optimally with BlackBerry Enterprise Server. Progent can also help you to migrate from previous releases of BlackBerry and Microsoft software, set up easy-to-use administration tools to enable you to monitor and administer BlackBerry devices across your business, define security policies that make sense for your company, develop custom wireless applications, and ensure that your IT network architecture is properly configured to accommodate your BlackBerry clients. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry information is incorporated in your scheduled backup procedures in order that it can be restored rapidly and thoroughly.
BlackBerry Enterprise Server Consulting Support
The BlackBerry BES Server offers businesses a centralized and secure source for integrating BlackBerry smartphones into their messaging, groupware, and software application environment. BlackBerry BES Server allows mobile BlackBerry clients to access Exchange, Lotus, or Groupwise messaging and to synchronize BlackBerry smartphones with PC desktops to ensure up-to-date information for collaborative programs like calendars, contact lists, to-do lists, instant messaging, and custom business software. Due to BlackBerry BES Server integration with Microsoft Exchange Server, users carrying BlackBerry smartphones can have push-based connectivity with Exchange messages as well as instant messaging-enabled software through Microsoft Live Communications Server and Microsoft Lync Server support.

Progent's BlackBerry-certified consultants can show you how to plan, install, and support BlackBerry Enterprise Server (BES) so that you improve the productivity of BlackBerry clients, simplify the administration of a BlackBerry solution, and reduce the cost of supporting mobile workers.
How Progent's BlackBerry premier Experts Can Help Maintain and Support Your BlackBerry Solution
Progent can provide an experienced BlackBerry support who has been awarded certifications from Research in Motion in all key facets of BlackBerry technology. Progent's BlackBerry consulting services range from resolving synchronization problems to architecting wireless productivity solutions based on BlackBerry BES Server. These RIM BlackBerry credentials and their respective skill sets include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help your company to perform basic technical operations such as configuring BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account configurations, setting up e-mail filters, editing user accounts, upgrading BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to operate with your company email software. Progent's certified experts can also help your company to troubleshoot a wide range of problems associated with synchronization, handset detection, email reconciliation, web browsing, mobile connectivity, Instant Messaging, desktop software configuration, and Desktop Redirector.
As a leader in providing nationwide online help for small company IT networks, Progent can provide quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your wireless technical support expenses at a minimum and, by dealing with issues promptly, improves the output of your BlackBerry smartphone clients.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced knowledge for installing, administering, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging environment based on Exchange Server. Progent's BlackBerry engineer offers expertise in key technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can help you to install and delete BlackBerry device clients on Microsoft Exchange Server and Windows Active Directory, configure, track, and administer BlackBerry Enterprise Server, manage BlackBerry smartphones and client accounts, archive and support storage groups, configure permissions, set up the Mobile Data System and IM, implement access control lists, control Exchange Server data flow, generate, edit, and assign WLAN and Virtual Private Network configurations, implement SNMP traps, and produce management reports based on SNMP results.
Progent's BlackBerry expert can help you with your BlackBerry solution in a variety of environments such as Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
Contact Progent to Get Help from a BlackBerry-Certified Consultant
To contact Progent about technical help for BlackBerry mobile wireless solutions, call