Wireless Consulting Expertise
Online and On-premises Consulting for Business Networks
BlackBerry Consulting
Consulting and Technical Support for RIM BlackBerry Environments
BlackBerry wireless smartphones from Research in Motion are among today's most successful solutions for maintaining location-independent connectivity to messaging, calendars, web programs, and other critical business data. As the sophistication of small company networks has expanded, and as the need for world-class protection, reliability, and recoverability has become the standard for companies of all sizes, effective integration and support of RIM BlackBerry technology has grown increasingly difficult. To address areas such as security, business continuity, and synchronization of BlackBerry smartphones with a variety of email systems and shared databases, small businesses frequently turn to external support professionals who offer expertise in RIM BlackBerry integration and maintenance.
Progent offers the services of BlackBerry-premier engineers who can help small organizations to design, administer, and repair BlackBerry solutions economically and efficiently, eliminating the need for an in-house BlackBerry solutions specialist and lowering the cost and hassle of maintaining wireless work groups. Progent's BlackBerry specialists have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified security specialists. This range of knowledge, coupled with Progent's proven online service delivery capabilities, gives small businesses an economical solution for incorporating BlackBerry technology productively into their information network.
Progent's experts can assist your company with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Exchange setup so that your database and messaging systems work optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older releases of BlackBerry and Microsoft software, set up streamlined management tools to enable you to track and administer BlackBerry devices throughout your business, recommend security policies that make sense for your company, customize wireless software, and ensure that your IT network infrastructure is properly designed to accommodate your BlackBerry clients. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry information is included in your scheduled backup procedures in order that it can be restored rapidly and thoroughly.
BlackBerry Enterprise Server Consulting and Technical Support
The BlackBerry BES Server offers companies a centralized and secure mechanism for integrating BlackBerry wireless devices into their email, collaboration, and software application environment. BlackBerry Enterprise Server allows wireless BlackBerry users to access Exchange Server, Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry devices with PC desktops to ensure consistent information for collaborative programs like schedules, contact lists, to-do lists, notes, and custom business software. Due to BlackBerry Enterprise Server support for Exchange Server, mobile workers with BlackBerry smartphones can have push-based access to Exchange messages as well as IM-enabled applications via Microsoft Live Communications Server and Lync Server integration.
Progent's BlackBerry-certified consultants can assist you to plan, deploy, and support BlackBerry BES Server so that you optimize the productivity of BlackBerry clients, streamline the management of a BlackBerry solution, and reduce the expense of maintaining mobile workers.
How Progent's BlackBerry premier Experts Can Assist You to Maintain and Support Your BlackBerry Solution
Progent can provide an experienced engineer who has earned accreditations from RIM in all major aspects of BlackBerry technology. Progent's BlackBerry consulting skills span areas from resolving synchronization issues to designing wireless workforce solutions built around BlackBerry Enterprise Server (BES). These RIM BlackBerry certifications and their respective skill sets include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills required to install and troubleshoot the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified expert can show you how to use tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to run critical tasks such as resolving enterprise activation problems, adding and removing BlackBerry device users, activating passwords, configuring over-the-air program installation and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and restore processes.
Progent's BlackBerry consultants can also assist you to operate management software such as the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow problems, and utilizing WiFi for activation. Also, Progent can explain the function of IT policies in the BlackBerry BES environment and help your company to define and install appropriate security options.
Progent's Microsoft-certified Microsoft Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your current Microsoft Exchange infrastructure for working in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry solution to the latest version of Microsoft Exchange Server.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help your company to design, deploy, test, troubleshoot, and produce documentation for a mobile wireless environment built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's high-level engineering services for BlackBerry technology include business and network requirements analysis, system design, deployment planning and execution, performance optimization, configuration of a high-availability environment, data backup and disaster recovery planning, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your technical goals and to create a mobile wireless system that meets your IT budget and aligns with your business plans. Progent can explain the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's ability to accommodate a BlackBerry Enterprise Server, help your organization to decide which administration approach and equipment match your requirements, and evaluate your messaging system configuration. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make informed choices about options for software versions, processors and storage, network topology, and application set up.
To maximize system protection, Progent's BlackBerry expert can assist you to choose and configure appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-premier security engineers to perform company-wide security vulnerability and compliance validation and suggest enhancements to accommodate your BlackBerry solution.
Call or Email Progent to Get Support from a RIM BlackBerry-Qualified Specialist
To contact Progent about technical support for BlackBerry wireless technology, call
An index of content::
Capacity Planning Test Lab Consultant Services
network evaluation Lab Consultant Services
The Progent Test and Training Lab located at the QTS Colocation Center is available for testing mission-critical applications, developing cost-effective migration methodologies, assessing and tuning performance, designing or verifying business continuity solutions, mitigating compatibility problems, and building training environments for new technologies. For Progent customers without sufficient in-house resources to assemble proper test systems, Progent's Test and Training Lab cuts capital outlay and technical risk and helps keep vital IT initiatives on schedule.
Computer Consultants Windows 2008 Cluster
Clustered Server Online Consulting
Progent's Disaster Recovery/Business Continuity (DR/BC) specialists offer extensive backgrounds helping small businesses to reduce network downtime by offering cost-effective remote consulting support for disaster recovery/business continuity planning, high-availability network architecture, backup/restore systems, and transparent system maintenance. Progent's business continuity consultants can assist your company to plan and validate an efficient business continuity plan that aligns with your business goals and IT budget. Progent's disaster recovery specialists can assist you to architect, implement, and maintain fault-tolerant technologies such as non-stop Internet access, virtualization, fail-over clustering, network load balancing, continual off-site backup, and geographically dispersed data centers.
Cisco Firewalls Engineer
PIX Firewall Online Consulting
Cisco's PIX 500 firewalls have reached end of life and Cisco might not support these legacy devices. Progent still provides consulting assistance for Cisco's PIX 500 firewalls to help you with management and troubleshooting and Progent can in addition help you assess if you should adopt more current firewall products from Cisco. Progent's Cisco-certified experts can help you plan and implement a cost-effective upgrade to Cisco ASA 5500-X Series firewalls based on leading practices.
Midsize Business Computer Expert
Midsized Business IT Consultant
Progent provides technical support for medium size businesses with 100 to 250 network users. The mid-size company or office has typically been an overlooked part of the market for IT consulting expertise. The cost structures and service delivery models of large third-party service firms make them excessively expensive for the ordinary small business or small medium business (SMB), which usually has a minimal IT budget with which to support an IT system whose advanced technology and sophistication are often comparable to the networks of much bigger companies. Progent's support delivery model, which takes full advantage of remote service, virtual network technology and 24x7 network monitoring, dramatically lowers the IT maintenance expenses of an SMB while offering the mid-size organization with enterprise-level support from certified, IT experts knowledgeable in a broad range of small business network solutions. If your mid-sized organization or small business is searching for levels of IT help appropriate for a mid-size office without budgeting enterprise costs, you need Progent.
CISSP Certified Expert Immediate Staffing Services IT Services
Computer Consulting On Demand Staff Augmentation
Progent's temporary staff augmentation services enable you to meet sudden increases in demand for network support personnel without incurring the expense and hassle that come with vetting and recruiting reliable technical workers and without adding to your permanent head count.
Information Technology Consulting Windows, UNIX, Solaris
UNIX, Windows Consulting Services
If your business computer system combines UNIX, Linux or Solaris platforms with Microsoft Windows, Progent can help you to integrate your IT resources into a unified environment that permits all your OS platforms to run side by side for easy management, transparent information exchange, high reliability, enhanced throughput, and tight protection. Progent's UNIX/Linux/Solaris and Windows coexistence support services feature network architecture integration and service, consulting for Microsoft Windows services for UNIX (SFU), remote network monitoring and management, online technical support and troubleshooting, on-site technical support, and Contact Center outsourcing.
Consultant Exchange Server Upgrade
Microsoft Exchange 2010 Migration Services
Progent can provide comprehensive help for each step of your Exchange 2010 upgrade including end-to-end project management, site prep, project design and documentation, specification of new software and hardware needed, recommended sourcing, system testing at client location or at Progent's testing facility, managing temporary coexistence of Exchange 2010 and Exchange 2003 or 2007, deployment of the production system, deactivating the previous system, and webinar training for client's support staff and end users.
Upgrading Exchange 2003 Server
Immediate Exchange 2003 Outsourcing
Progent's Microsoft certified support team can help you define and deploy a smooth in-place Microsoft Exchange 2003 upgrade strategy that avoids productivity downtime, simplifies ongoing service demands, and makes your Microsoft Exchange 2003 Server easy to manage. For complex multiple server or multi-site upgrades, Progent offers the knowledge and experience to complete your project rapidly and economically. Progent's Microsoft Exchange 2003 support, troubleshooting, and design services include expertise with the integration of outside vendor enhancements of Exchange Server 2003 that are in keeping with your business needs.
Network Consultant Microsoft Hyper-V 3.0 Virtual Machines
Microsoft Hyper-V 3.0 Online Technical Support
Progent's Microsoft-certified professionals can assist you to analyze the potential benefits of Hyper-V-based server virtualization for your company, conduct test implementations to validate Hyper-V's operation with your line-of-business software, assess your network and server architecture for optimal operation with virtual server solutions, help you in migrating to Windows Server 2008 and configuring Windows Hyper-V, train your IT personnel to track and administer Hyper-V, provide expert consulting support for enhancing the protection of your virtual machines, establish and test disaster recovery procedures that maximize system uptime, and provide continuing consulting and technical support including affordable remote troubleshooting and turn-key Help Desk services.
Top Ranked ransomware cryptoworm recovery Technology Professional
Conti ransomware recovery Professionals
Progent's ransomware experts can help your business to evaluate your ransomware defenses, monitor and guard your IT environment, assist with negotiating a settlement with a hacker, and reconstruct an information system damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.
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