Consulting Support for RIM BlackBerry Environments
RIM BlackBerry SupportBlackBerry wireless smartphones from Research in Motion are among today's most successful products for achieving anytime-anywhere connectivity to messaging, scheduling, web-based programs, and other critical business data. As the sophistication of small business IT technology has increased, and as the demand for world-class protection, dependability, and disaster recovery has become the standard for companies of any size, successful integration and maintenance of RIM BlackBerry solutions has grown more difficult. To handle issues like data protection, business continuity, and synchronization of BlackBerry smartphones with diverse messaging servers and corporate databases, small businesses often turn to outside support firms who specialize in BlackBerry integration and maintenance.

Progent offers the expertise of BlackBerry-premier engineers who can assist small businesses to design, manage, and troubleshoot BlackBerry environments affordably and effectively, eliminating the need for an internal BlackBerry technology expert and lowering the cost and hassle of maintaining wireless workers. Progent's BlackBerry specialists have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified security specialists. This range of experience, coupled with Progent's proven online support model, gives small companies a budget-friendly solution for integrating BlackBerry products productively into their IT system.

Progent's engineers can assist you with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Exchange setup so that your database and messaging systems operate optimally with BlackBerry BES Server. Progent can also assist you to upgrade from previous editions of BlackBerry and Microsoft software, set up easy-to-use administration tools to enable you to track and administer BlackBerry devices throughout your business, define security policies that are right for your business, customize mobile software, and ensure that your network infrastructure is appropriately configured to accommodate your BlackBerry users. In addition, Progent's business continuity specialists can help ensure that your BlackBerry information is incorporated in your scheduled backup procedures in order that it can be restored quickly and safely.

BlackBerry Enterprise Server (BES) Consulting Help
The BlackBerry Enterprise Server (BES) gives companies a centralized and secure source for integrating BlackBerry wireless devices into their email, groupware, and application environment. BlackBerry Enterprise Server (BES) enables mobile BlackBerry users to access Microsoft Exchange, Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry devices with workstations to ensure consistent information for applications such a calendars, address books, to-do lists, instant messaging, and specialized business software. Due to BlackBerry Enterprise Server (BES) support for Microsoft Exchange Server, mobile workers carrying BlackBerry handsets have push-based connectivity with Exchange messages as well as instant messaging-capable software via Microsoft Office Live Communications Server and Lync Server 2010 integration.

BlackBerry Enterprise Server Support Services

Progent's BlackBerry-certified engineers can show you how to design, configure, and troubleshoot BlackBerry Enterprise Server (BES) so that you optimize the efficiency of BlackBerry clients, simplify the management of a BlackBerry solution, and lower the expense of maintaining mobile workers.

How Progent's BlackBerry certified Consultants Can Help Manage and Troubleshoot Your BlackBerry Environment
Progent can provide a seasoned engineer who has earned certifications from Research in Motion in all major facets of BlackBerry integration. Progent's BlackBerry support skills span areas from troubleshooting synchronization problems to designing mobile workforce solutions built around BlackBerry Enterprise Server. These RIM BlackBerry certifications and their respective practice areas include:

BlackBerry Certified Support Specialist
RIM BlackBerry Support ServicesProgent's BlackBerry Certified Support Specialist can help your company to perform common support functions such as configuring BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account configurations, launching messaging filters and auto-signature, editing user accounts, upgrading BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to work with your company messaging solution. Progent's seasoned experts can in addition assist your business to troubleshoot a wide array of issues associated with synchronization, device detection, messaging reconciliation, web browsing, mobile connections, Instant Messaging, desktop application installation, and BlackBerry Desktop Redirector.

As a leader in providing countrywide remote technical assistance for small company networks, Progent can provide responsive and economical access to a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your mobile technical support expenses low and, by solving issues quickly, improves the productivity of your BlackBerry smartphone users.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Consulting FirmProgent can provide the services of a BlackBerry Certified Solution Designer to help your company to plan, install, test, repair, and produce documentation for a wireless environment built on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's advanced consulting support services for BlackBerry technology include business and network needs analysis, solution design, deployment planning and implementation, performance optimization, configuration of a high-availability environment, information backup and business recovery planning, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your operational goals and to design a wireless solution that meets your IT budget and supports your business plans. Progent can clarify the implications of your operational policies on the design of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's ability to support a BlackBerry BES Server, assist your organization to decide which administration model and equipment meet your requirements, and analyze your messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at smart decisions about options for software versions, processors and storage, network architecture, and application configuration.

To maximize system security, Progent's BlackBerry consultant can help your company to select and configure sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-certified security engineers to run network-wide security vulnerability and compliance testing and suggest enhancements to support your BlackBerry solution.

Call or Email Progent to Get Help from a BlackBerry-Certified Professional
If you wish to ask Progent about engineering assistance for BlackBerry wireless technology, call 1-800-993-9400 or see Contact Progent.

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