Consulting Support for RIM BlackBerry Environments
BlackBerry mobile PDAs from Research in Motion are one of today’s most popular solutions for maintaining anytime-anywhere access to email, scheduling, web programs, and other critical business data. As the sophistication of small business networks has increased, and as the demand for world-class security, reliability, and disaster recovery has become the norm for organizations of any size, effective integration and maintenance of RIM BlackBerry technology has grown increasingly difficult. To handle areas like data protection, business continuity, and synchronization of BlackBerry handhelds with diverse email systems and company databases, small organizations often turn to outside consulting professionals who specialize in BlackBerry integration and maintenance.
Progent can provide the services of BlackBerry-certified consultants who can help small organizations to plan, manage, and repair BlackBerry solutions economically and effectively, dispensing with the need for an internal BlackBerry solutions specialist and lowering the cost and hassle of supporting wireless workers. Progent's BlackBerry technology specialists have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified security specialists. This range of experience, coupled with Progent's efficient remote service delivery capabilities, provides small companies a budget-friendly solution for incorporating RIM BlackBerry products productively into their IT system.
Progent's engineers can help you with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your database and email systems function optimally with BlackBerry Enterprise Server. Progent can also show you how to migrate from older editions of BlackBerry and Microsoft software, configure streamlined management utilities to enable you to monitor and administer BlackBerry devices across your business, define security policies that are right for your business, customize wireless applications, and ensure that your network architecture is appropriately configured to support your BlackBerry clients. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry data is incorporated in your regular backup procedures so that it can be restored rapidly and safely.
BlackBerry Enterprise Server (BES) Consulting Help
The BlackBerry Enterprise Server gives companies a centralized and secure source for integrating BlackBerry wireless devices into their email, groupware, and application infrastructure. BlackBerry BES Server enables wireless BlackBerry users to access Microsoft Exchange, Domino, or Novell GroupWise email and to synchronize BlackBerry smartphones with PC desktops to ensure data consistency for applications like calendars, contact lists, to-do lists, IM, and specialized business programs. Thanks to BlackBerry Enterprise Server integration with Exchange, users with BlackBerry handsets can have effortless access to Exchange messages plus instant messaging-enabled applications via Microsoft Office Communications Server and Lync Server integration.
Progent's BlackBerry-certified engineers can help you plan, configure, and support BlackBerry Enterprise Server so that you maximize the productivity of BlackBerry users, simplify the administration of a BlackBerry environment, and lower the cost of supporting a mobile workforce.
How Progent's BlackBerry premier Engineers Can Assist You to Manage and Troubleshoot Your BlackBerry Environment
Progent can provide an experienced engineer who has earned certifications from Research in Motion in all key facets of BlackBerry technology. Progent's BlackBerry consulting skills range from troubleshooting synchronization issues to architecting wireless workforce solutions built around BlackBerry Enterprise Server. These RIM BlackBerry certifications and their associated skill sets include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist you to perform basic support functions including configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, setting up messaging filters and auto-signature, editing user profiles, upgrading BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to run with your company messaging solution. Progent's certified service professionals can in addition help your company to resolve a broad array of issues concerning synchronization, handset recognition, messaging reconciliation, web browsing, mobile connectivity, Instant Messaging, PC application installation, and Desktop Redirector.
As a leader in providing countrywide remote technical assistance for small business IT networks, Progent offers responsive and economical access to a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your BlackBerry support costs low and, by solving issues promptly, optimizes the output of your BlackBerry users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for installing, administering, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging system based on Exchange Server. Progent's BlackBerry engineer offers expertise in important areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, database architecture, Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can help you to add and delete BlackBerry device clients on Exchange Server and Microsoft Active Directory, configure, track, and administer BlackBerry BES Server, manage BlackBerry devices and client accounts, archive and maintain storage groups, configure permissions, set up the Mobile Data System and Instant Messaging, deploy access control lists, control Exchange data flow, generate, edit, and assign wireless LAN and Virtual Private Network configurations, set up SNMP traps for alerts, and produce reports to summarize SNMP data.
Progent's BlackBerry-certified expert can support your BlackBerry solution in a number of environments such as Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.
Call or Email Progent for Assistance from a RIM BlackBerry-Certified Specialist
To contact Progent about technical support for BlackBerry wireless technology, call 1-800-993-9400 or see Contact Progent.