Consulting Support Services for Research In Motion BlackBerry Solutions
BlackBerry mobile PDAs from Research in Motion are one of today's most successful solutions for achieving anytime-anywhere connectivity to messaging, calendars, web-based applications, and other vital business data. As the complexity of small company IT technology has expanded, and as the need for enterprise-class protection, reliability, and recoverability has become the norm for businesses of any size, successful deployment and support of BlackBerry technology has grown more challenging. To deal with areas such as security, disaster recovery, and synchronization of BlackBerry handhelds with diverse messaging servers and corporate databases, small organizations frequently resort to outside support firms who offer expertise in BlackBerry installation and troubleshooting.
Progent offers the expertise of BlackBerry-certified consultants who can assist small organizations to design, administer, and repair BlackBerry solutions affordably and effectively, doing away with the necessity for an in-house BlackBerry technology specialist and lowering the expense and hassle of maintaining wireless workers. Progent's BlackBerry technology specialists have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified security professionals. This breadth of knowledge, coupled with Progent's efficient remote service delivery capabilities, gives small companies an economical solution for integrating BlackBerry products productively into their information system.
Progent's consultants can help you with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Exchange Server 2016 setup so that your database and email systems function optimally with BlackBerry BES Server. Progent can also assist you to upgrade from older releases of BlackBerry and Microsoft software, configure streamlined management tools to enable you to monitor and control BlackBerry devices throughout your business, recommend security policies that are right for your company, develop custom mobile software, and make sure that your IT network architecture is appropriately configured to accommodate your BlackBerry clients. In addition, Progent's business continuity specialists can help ensure that your BlackBerry information is included in your scheduled backup processes so that it can be restored rapidly and thoroughly.
BlackBerry Enterprise Server (BES) Integration Services
The BlackBerry Enterprise Server offers businesses a centralized and secure mechanism for integrating BlackBerry smartphones into their email, groupware, and software application infrastructure. BlackBerry BES Server allows mobile BlackBerry users to connect to Exchange Server, IBM Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry devices with PC desktops to achieve consistent information for collaborative programs like calendars, contact lists, to-do lists, notes, and specialized business software. Thanks to BlackBerry Enterprise Server integration with Exchange, users carrying BlackBerry smartphones can have effortless connectivity with Exchange email as well as IM-aware applications through Microsoft Communications Server and Microsoft Lync Server integration.
Progent's BlackBerry-premier engineers can assist you to plan, deploy, and maintain BlackBerry Enterprise Server (BES) so you can optimize the productivity of BlackBerry users, simplify the management of a BlackBerry environment, and lower the expense of supporting a mobile workforce.
How Progent's BlackBerry premier Experts Can Help Manage and Support Your BlackBerry Solution
Progent can deliver a seasoned BlackBerry support who has been awarded accreditations from Research in Motion in all key aspects of BlackBerry technology. Progent's BlackBerry support skills span areas from resolving synchronization problems to architecting wireless workforce solutions based on BlackBerry BES Server. These BlackBerry credentials and their respective practice areas include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills required to install and support the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry specialist can show you how to use tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform important tasks including resolving enterprise activation problems, registering and removing BlackBerry device clients, activating passwords, configuring over-the-air software loading and setup, implementing and debugging the BlackBerry Smart Card Reader, and configuring backup and recovery mechanisms.
Progent's BlackBerry consultants can also show you how to use administration software such as the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow problems, and using WiFi for enterprise activation. Also, Progent can explain the function of operational policies in the BlackBerry BES system and assist you to define and install appropriate security configurations.
Progent's certified Microsoft Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your existing Exchange Server infrastructure for operating in conjunction with BlackBerry Enterprise Server or move your BlackBerry solution to the most recent edition of Exchange Server.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to assist your business to design, install, test, troubleshoot, and document a wireless environment based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's world-class engineering support services for BlackBerry include business and technology needs assessment, system design, installation planning and execution, performance optimization, design of a high-availability architecture, information backup and disaster recovery consulting, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your operational objectives and to create a wireless solution that meets your IT budget and aligns with your business strategy. Progent can clarify the impact of your operational processes on the design of a BlackBerry Enterprise Solution, assess your existing network infrastructure's ability to accommodate a BlackBerry BES Server, help your organization to decide which management approach and equipment meet your needs, and evaluate your messaging system configuration. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can make informed decisions about alternatives for software editions, processors and mass storage, network architecture, and application configuration.
To optimize system protection, Progent's BlackBerry-certified consultant can assist your company to select and configure appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-premier security specialists to run network-wide security assessment and compliance validation and suggest enhancements to accommodate your BlackBerry solution.
Contact Progent for Help from a RIM BlackBerry-Qualified Professional
To ask Progent about technical assistance for BlackBerry wireless solutions, phone 1-800-993-9400 or visit Contact Progent.