Consulting Support Services for Research In Motion BlackBerry Environments
BlackBerry wireless PDAs from Research in Motion are among todayís most successful solutions for maintaining anytime-anywhere connectivity to messaging, calendars, web-based applications, and other vital business information. As the sophistication of small company IT technology has increased, and as the demand for enterprise-class protection, dependability, and recoverability has grown to be the norm for businesses of any size, successful integration and support of BlackBerry technology has grown more challenging. To address areas such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging systems and shared databases, small businesses frequently resort to external support professionals who offer expertise in BlackBerry installation and troubleshooting.
Progent can provide the services of BlackBerry-certified engineers who can help small businesses to design, administer, and troubleshoot BlackBerry environments affordably and efficiently, eliminating the requirement for an internal BlackBerry solutions expert and reducing the expense and hassle of supporting mobile workers. Progent's BlackBerry specialists have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified network security specialists. This breadth of knowledge, combined with Progent's efficient online support capabilities, gives small businesses an economical alternative for incorporating BlackBerry products productively into their IT system.
Progent's consultants can help you with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your data and email systems operate efficiently with BlackBerry Enterprise Server. Progent can also help you to migrate from previous releases of BlackBerry and Microsoft software, configure streamlined administration utilities so you can track and administer BlackBerry smartphones throughout your company, recommend security policies that make sense for your company, develop custom wireless applications, and make sure that your IT network infrastructure is properly designed to accommodate your BlackBerry clients. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry information is included in your regular backup processes in order that it can be restored rapidly and thoroughly.
BlackBerry Enterprise Server Consulting and Technical Help
The BlackBerry Enterprise Server (BES) offers companies a centralized and safe source for integrating BlackBerry smartphones into their email, groupware, and software application infrastructure. BlackBerry BES Server allows wireless BlackBerry users to connect to Exchange Server, IBM Lotus Domino, or Groupwise email and to synchronize BlackBerry smartphones with workstations to ensure consistent information for collaborative programs such a schedules, contact lists, tasks, notes, and specialized business programs. Due to BlackBerry Enterprise Server (BES) integration with Microsoft Exchange, mobile workers carrying BlackBerry smartphones have effortless access to Exchange email plus IM-aware software through Microsoft Communications Server and Lync Server 2010 support.
Progent's BlackBerry-premier engineers can help you plan, install, and maintain BlackBerry Enterprise Server so that you maximize the efficiency of BlackBerry clients, streamline the management of a BlackBerry environment, and reduce the cost of supporting mobile workers.
How Progent's BlackBerry premier Experts Can Assist You to Maintain and Troubleshoot Your BlackBerry Environment
Progent can provide a seasoned BlackBerry support who has earned certifications from RIM in all key aspects of BlackBerry technology. Progent's BlackBerry support skills span areas from troubleshooting synchronization issues to designing mobile productivity solutions built around BlackBerry Enterprise Server. These RIM BlackBerry certifications and their associated practice areas include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills required to configure and support the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry specialist can show you how to use tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform critical procedures including resolving enterprise activation issues, registering and deleting BlackBerry smartphone users, activating passwords, configuring wireless program loading and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and restore processes.
Progent's BlackBerry consultants can also help you to operate management software like the BlackBerry Administration Service for role-based management, resolving attachment and data flow issues, and utilizing WiFi for activation. Also, Progent can help you understand the function of IT policies in the BlackBerry Enterprise environment and assist your company to select and implement appropriate security configurations.
Progent's certified Microsoft Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your existing Microsoft Exchange Server infrastructure for working in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry system to the latest version of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for deploying, managing, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in a messaging environment based on Exchange. Progent's BlackBerry-certified consultant offers expertise in important areas related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can show you how to add and delete BlackBerry smartphone clients on Microsoft Exchange Server and Active Directory, configure, monitor, and administer BlackBerry BES Server, manage BlackBerry devices and client accounts, archive and support storage groups, configure permissions, set up the Mobile Data System (MDS) and IM, install push and pull access control lists, manage Exchange data flow, generate, edit, and apply wireless LAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and generate management reports to summarize SNMP results.
Progent's BlackBerry expert can support your BlackBerry solution in a variety of environments such as Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
Contact Progent to Get Support from a BlackBerry-Qualified Expert
To contact Progent about engineering help for BlackBerry wireless integration, phone 1-800-993-9400 or see Contact Progent.