Consulting and Technical Support for RIM BlackBerry Solutions
BlackBerry SupportBlackBerry wireless smartphones from Research in Motion are among today's most successful products for maintaining anytime-anywhere access to messaging, calendars, web programs, and other critical business information. As the sophistication of small company IT technology has expanded, and as the demand for enterprise-class security, reliability, and recoverability has become the standard for companies of all sizes, successful deployment and maintenance of BlackBerry technology has become more challenging. To handle areas such as security, disaster recovery, and synchronization of BlackBerry handhelds with diverse messaging systems and corporate databases, small businesses often resort to outside consulting professionals who offer expertise in BlackBerry integration and troubleshooting.

Progent offers the services of BlackBerry-certified consultants who can help small organizations to plan, manage, and repair BlackBerry environments affordably and effectively, doing away with the necessity for an internal BlackBerry technology expert and reducing the cost and stress of maintaining mobile work groups. Progent's BlackBerry technology engineers have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This range of knowledge, combined with Progent's efficient remote service delivery model, gives small companies an economical alternative for incorporating BlackBerry products seamlessly into their IT network.

Progent's engineers can assist your business with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Exchange Server setup so that your data and email infrastructure work efficiently with BlackBerry Enterprise Server. Progent can also assist you to migrate from older releases of BlackBerry and Microsoft software, set up easy-to-use administration utilities so you can monitor and administer BlackBerry smartphones throughout your company, recommend security policies that are right for your company, customize mobile software, and make sure that your IT network infrastructure is appropriately configured to support your BlackBerry users. In addition, Progent's business continuity specialists can help make sure that your BlackBerry data is incorporated in your regular backup processes so that it can be restored quickly and thoroughly.

BlackBerry BES Server Technical Help
The BlackBerry Enterprise Server (BES) offers businesses a single and secure source for incorporating BlackBerry wireless devices into their messaging, groupware, and software application environment. BlackBerry Enterprise Server (BES) enables mobile BlackBerry clients to access Microsoft Exchange Server, Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry smartphones with PC desktops to ensure up-to-date information for applications like calendars, address books, to-do lists, notes, and specialized business software. Due to BlackBerry Enterprise Server (BES) integration with Exchange, users with BlackBerry smartphones can have push-based access to Exchange email as well as instant messaging-aware applications through Microsoft Office Live Communications Server and Lync Server support.

BlackBerry BES Server Help

Progent's BlackBerry-certified engineers can help you design, configure, and maintain BlackBerry BES Server so you can improve the efficiency of BlackBerry users, streamline the management of a BlackBerry environment, and reduce the expense of supporting mobile workers.

How Progent's BlackBerry premier Engineers Can Assist You to Maintain and Support Your BlackBerry Environment
Progent can provide an experienced engineer who has been awarded certifications from Research in Motion in all key aspects of BlackBerry technology. Progent's BlackBerry support services range from resolving synchronization problems to architecting wireless workforce solutions based on BlackBerry Enterprise Server (BES). These BlackBerry certifications and their respective skill sets include:

BlackBerry Certified Support Specialist
RIM BlackBerry HelpA Progent BlackBerry Certified Support Specialist can assist your business to perform common support operations including setting up BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account configurations, setting up e-mail filters and auto-signature, editing user accounts, update BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to run with your company messaging software. Progent's certified experts can in addition help your company to resolve a wide array of issues associated with synchronization, handset detection, messaging reconciliation, web browsing, wireless connections, IM, desktop application configuration, and BlackBerry Desktop Redirector.

As a leader in providing countrywide online help for small business networks, Progent can provide fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's online support skills keeps your mobile support expenses low and, by resolving problems quickly, improves the productivity of your BlackBerry smartphone clients.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for installing, managing, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email environment powered by Microsoft Exchange Server. Progent's BlackBerry-certified consultant has expertise in important technologies related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can help you to add and delete BlackBerry device users on Microsoft Exchange Server and Active Directory, set up, monitor, and administer BlackBerry BES Server, administer BlackBerry handhelds and client accounts, back up and support storage groups, configure permissions, install the Mobile Data System (MDS) and IM, install access control lists, control Microsoft Exchange Server data flow, generate, update, and assign WLAN and VPN configuration sets, implement SNMP traps, and produce reports based on SNMP results.

Progent's BlackBerry consultant can support your BlackBerry solution in a variety of environments such as Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

Contact Progent for Assistance from a RIM BlackBerry-Certified Expert
In order to contact Progent about technical expertise for BlackBerry wireless technology, phone 1-800-993-9400 or see Contact Progent.



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