Consulting Support Services for Research In Motion BlackBerry Technology
BlackBerry wireless PDAs from Research in Motion are among todayís most popular products for achieving location-independent access to email, calendars, web applications, and other vital business information. As the sophistication of small company IT technology has expanded, and as the need for world-class protection, reliability, and disaster recovery has grown to be the standard for companies of any size, successful integration and maintenance of RIM BlackBerry solutions has grown increasingly difficult. To handle issues such as security, business continuity, and synchronization of BlackBerry handhelds with a variety of email systems and shared databases, small businesses often resort to external support professionals who offer expertise in RIM BlackBerry installation and maintenance.
Progent can provide the expertise of BlackBerry-premier engineers who can help small organizations to design, administer, and repair BlackBerry-based solutions economically and efficiently, dispensing with the requirement for an internal BlackBerry technology expert and reducing the cost and stress of maintaining mobile work groups. Progent's BlackBerry technology specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified security professionals. This range of knowledge, combined with Progent's proven remote support capabilities, gives small companies an affordable solution for integrating RIM BlackBerry technology productively into their information network.
Progent's experts can assist your business with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Exchange Server 2016 setup so that your data and messaging infrastructure function optimally with BlackBerry Enterprise Server. Progent can also show you how to migrate from previous editions of BlackBerry and Microsoft technology, set up easy-to-use administration tools to enable you to monitor and administer BlackBerry devices across your business, recommend security policies that make sense for your business, customize wireless applications, and ensure that your network infrastructure is properly designed to support your BlackBerry users. In addition, Progent's business continuity specialists can help make sure that your BlackBerry information is included in your regular backup processes so that it can be recovered rapidly and safely.
BlackBerry Enterprise Server Integration Help
The BlackBerry BES Server gives businesses a single and secure source for integrating BlackBerry wireless devices into their messaging, groupware, and application environment. BlackBerry Enterprise Server (BES) allows wireless BlackBerry users to connect to Exchange Server, Domino, or Groupwise email and to synchronize BlackBerry handsets with PC desktops to ensure data consistency for collaborative programs like calendars, contact lists, to-do lists, instant messaging, and specialized business programs. Due to BlackBerry Enterprise Server support for Exchange, users with BlackBerry smartphones have effortless access to Exchange messages plus instant messaging-aware software via Microsoft Communications Server and Lync Server support.
Progent's BlackBerry-certified engineers can assist you to plan, install, and maintain BlackBerry BES Server so that you maximize the efficiency of BlackBerry users, streamline the administration of a BlackBerry environment, and reduce the expense of supporting mobile workers.
How Progent's BlackBerry premier Consultants Can Help Manage and Troubleshoot Your BlackBerry Solution
Progent can deliver an experienced engineer who has been awarded accreditations from RIM in all key aspects of BlackBerry integration. Progent's BlackBerry support skills range from troubleshooting synchronization problems to designing wireless productivity solutions based on BlackBerry Enterprise Server. These BlackBerry credentials and their associated skill sets include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist you to perform common technical functions such as configuring BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, launching messaging filters and auto-signature, editing user profiles, upgrading BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to run with your company email solution. Progent's certified service professionals can also help you to troubleshoot a wide array of issues associated with synchronization, device detection, email consistency, web access, mobile connectivity, Instant Messaging, workstation application configuration, and Desktop Redirector.
As a top innovator in providing nationwide online technical assistance for small company networks, Progent offers responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's online support skills keeps your mobile technical support costs at a minimum and, by solving problems promptly, improves the productivity of your BlackBerry users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced skills for deploying, administering, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging system based on Exchange. Progent's BlackBerry engineer offers expertise in important technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can assist you to install and remove BlackBerry device clients on Exchange and Microsoft Active Directory, set up, track, and manage BlackBerry Enterprise Server, manage BlackBerry smartphones and client accounts, archive and support storage groups, apply permissions, set up the Mobile Data System and IM, implement access control lists, control Microsoft Exchange Server data flow, create, update, and apply wireless LAN and VPN configurations, implement SNMP traps for alerts, and produce reports based on SNMP data.
Progent's BlackBerry engineer can support your BlackBerry technology in a variety of environments such as Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.
Contact Progent to Get Support from a RIM BlackBerry-Qualified Consultant
To get in touch with Progent about technical expertise for BlackBerry wireless technology, call 1-800-993-9400 or go to Contact Progent.