Consulting Support for BlackBerry Environments
RIM BlackBerry Consulting ServicesBlackBerry mobile smartphones were at one time one of the most popular products for achieving anytime-anywhere access to email, calendars, web-based programs, and other vital business information. Progent offers Boise, Idaho companies the expertise of BlackBerry-qualified professionals who can assist businesses to manage existing BlackBerry deployments or migrate efficiently to a current mobile solution.

As the complexity of small business networks has increased, and as the need for world-class security, reliability, and recoverability has grown to be the norm for businesses of all sizes, effective deployment and maintenance of BlackBerry technology has grown more difficult. To handle areas like security, disaster recovery, and synchronization of BlackBerry PDAs with diverse email servers and company databases, small organizations frequently turn to external consulting professionals who specialize in RIM BlackBerry integration and troubleshooting.

Progent offers the services of BlackBerry-qualified consultants who can assist small organizations to plan, administer, and repair BlackBerry-based environments economically and effectively, dispensing with the requirement for an in-house BlackBerry technology expert and lowering the cost and hassle of supporting wireless work groups. Progent's BlackBerry technology specialists have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified security professionals. This breadth of knowledge, coupled with Progent's efficient online support capabilities, gives small businesses a budget-friendly solution for incorporating BlackBerry technology productively into their IT network.

Progent's engineers can help your company with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Exchange setup so that your data and messaging infrastructure operate efficiently with BlackBerry Enterprise Server. Progent can also help you to migrate from previous releases of BlackBerry and Microsoft software, set up streamlined management utilities to enable you to track and support BlackBerry smartphones across your company, define security policies that make sense for your business, develop custom wireless applications, and ensure that your IT network infrastructure is appropriately designed to handle your BlackBerry clients. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry data is incorporated in your scheduled backup processes in order that it can be restored quickly and thoroughly.

Consulting Support for BlackBerry Enterprise Server (BES)
RIM's advanced platform for administering big groups of BlackBerry devices is the BlackBerry BES Server. This powerful software allows Exchange, IBM Lotus Domino, or Novell GroupWise clients to send and receive emails that stay encrypted in wireless transit to provide optimum security. BES Server also streamlines a broad variety of crucial management jobs that span from BlackBerry setup and upgrades to mobile security and high availability.

RIM BlackBerry Enterprise Server Troubleshooting Support

Progent's BlackBerry-certified engineers can show you how to use BlackBerry BES Server to do basic tasks like:

  • Deploy and manage applications
  • Schedule smartphone, program, and IT policy updates
  • Update BlackBerry device firmware remotely
  • Manage user settings with BlackBerry's extensive library of policies

Progent's BlackBerry-qualified engineers can also assist you to utilize BES Server to perform important tasks not available with the less advanced BlackBerry Enterprise Server Express. These tasks include:

  • Install and support BlackBerry's fault-tolerant architecture using virtualization
  • Install BlackBerry smartphones wirelessly
  • Establish specialized management roles
  • Monitor and report on the overall health of your system

How Progent Can Help You to Maintain and Support Your BlackBerry Solution
Progent can provide an experienced BlackBerry support who has earned certifications from RIM in all major facets of BlackBerry integration. Progent's BlackBerry support services range from resolving synchronization issues to architecting mobile workforce solutions based on BlackBerry Enterprise Server. These BlackBerry certifications and their respective practice areas include:

BlackBerry Certified Support Specialist
RIM BlackBerry ConsultingA Progent BlackBerry Certified Support Specialist can assist you to carry out basic support functions such as configuring BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account settings, launching messaging filters and auto-signature, changing user accounts, update BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to run with your corporate messaging software. Progent's certified service professionals can in addition assist your business to resolve a broad range of issues associated with synchronization, handset detection, messaging reconciliation, web browsing, mobile connectivity, IM, workstation software installation, and Desktop Redirector.

As a top innovator in delivering nationwide remote consulting services for small business IT networks, Progent offers fast and affordable access to a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your wireless support costs low and, by handling problems quickly, optimizes the productivity of your BlackBerry users.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ExpertsProgent can provide the support of a BlackBerry Certified Solution Designer to assist your business to design, deploy, test, repair, and produce documentation for a wireless environment built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's advanced consulting support services for BlackBerry technology include business and technology needs assessment, solution design, deployment planning and implementation, performance optimization, design of a fault-tolerant environment, data backup and disaster recovery consulting, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your operational goals and to design a mobile wireless system that fits within your information technology budget and supports your business plans. Progent can explain the implications of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing network infrastructure's suitability to support a BlackBerry Enterprise Server, help you to determine which management approach and hardware products match your requirements, and analyze your email and messaging environment topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at smart choices about options for software versions, server hardware and mass storage, network architecture, and application configuration.

To maximize system security, Progent's BlackBerry consultant can assist you to choose and enable appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-qualified security engineers to run company-wide security assessment and compliance testing and recommend improvements to account for your BlackBerry environment.

Call or Email Progent for Support from a RIM BlackBerry-Certified Specialist
To contact Progent about professional help for BlackBerry wireless solutions, phone 1-800-993-9400 or see Contact Progent.