Consulting Support for BlackBerry Solutions
RIM BlackBerry Consulting ServicesBlackBerry wireless smartphones were at one time among the most popular solutions for achieving anytime-anywhere connectivity to messaging, scheduling, web applications, and other vital business data. Progent can provide Boise, Idaho companies the services of BlackBerry-certified consultants who can help organizations to maintain existing BlackBerry environments or transition efficiently to a current mobile solution.

As the complexity of small company networks has increased, and as the need for enterprise-class protection, dependability, and recoverability has grown to be the norm for businesses of all sizes, successful deployment and support of RIM BlackBerry solutions has grown more challenging. To handle areas like security, business continuity, and synchronization of BlackBerry PDAs with a variety of messaging servers and corporate databases, small businesses frequently resort to outside consulting firms who specialize in RIM BlackBerry installation and maintenance.

Progent can provide the expertise of BlackBerry-premier engineers who can assist small organizations to design, manage, and troubleshoot BlackBerry-based solutions affordably and effectively, doing away with the requirement for an in-house BlackBerry technology expert and reducing the cost and stress of supporting wireless work groups. Progent's BlackBerry technology engineers have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This breadth of experience, coupled with Progent's proven online support model, gives small companies a budget-friendly solution for integrating BlackBerry products productively into their information network.

Progent's engineers can assist your business with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Exchange setup so that your database and email systems operate optimally with BlackBerry BES Server. Progent can also help you to upgrade from older versions of BlackBerry and Microsoft software, configure easy-to-use management tools to enable you to monitor and support BlackBerry devices across your company, recommend security policies that are right for your business, customize wireless software, and make sure that your IT network infrastructure is appropriately configured to handle your BlackBerry users. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry data is incorporated in your scheduled backup procedures so that it can be restored rapidly and safely.

Boise Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Boise Metro Area.

Onsite IT Consulting
Progent locations in Boise Metro Area

City Address Phone Link
Boise 702 W. Idaho Street, Suite 1100
Boise, ID 83702
208-506-7006 Boise Network Support Services


Consulting Support for BlackBerry Enterprise Server (BES)
RIM's high-end solution for administering big collections of BlackBerry devices is the BlackBerry Enterprise Server (BES). This sophisticated software allows Microsoft Exchange, Domino, or Novell GroupWise clients to transmit and receive messages that are encrypted during transit to ensure optimum security. BlackBerry BES Server also streamlines a broad selection of critical management tasks ranging from smartphone deployment and updates to mobile security and high availability.

BlackBerry BES Server Integration Assistance

Progent's BlackBerry-certified consultants can show you how to utilize BlackBerry BES Server to perform routine jobs such as:

  • Deploy and manage applications
  • Schedule device, application, and IT policy updates
  • Update BlackBerry device firmware wirelessly
  • Control user and group configurations with BlackBerry's extensive selection of IT policies

Progent's BlackBerry-premier engineers can also help you to utilize BlackBerry BES Server to perform important procedures not available with the entry-level BlackBerry Enterprise Server Express. These procedures include:

  • Set up and manage BlackBerry's high-availability architecture based on virtual servers
  • Deploy BlackBerry smartphones remotely
  • Set specialized management roles
  • Monitor and report on the overall health of your system

Progent's Online BlackBerry-premier Technical Support is Fast and Affordable
For companies in Boise, Idaho who require quick and economical help from an authorized RIM BlackBerry support professional, Progent offers effective remote help from a seasoned support staff who have provided network solutions to organizations in every state in the country. (See Progent's client testimonials.)

Online consulting services avoids travel costs and allows consultants to fix technical issues quickly, allowing you to reduce lost productivity. Progent's RIM BlackBerry specialists have been awarded accreditations in the entire range of BlackBerry technologies and offer expert help in fields including resolving synchronization problems, deploying BlackBerry Enterprise Server, and designing a protected, high-availability system architecture for BlackBerry users. Certifications held and skill sets mastered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry Consulting FirmProgent's BlackBerry Certified Support Specialist can assist you to perform basic technical functions including setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, setting up messaging filters and auto-signature, modifying user accounts, update BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to work with your corporate messaging software. Progent's certified experts can also assist you to troubleshoot a wide range of issues concerning synchronization, device recognition, email consistency, web access, wireless connectivity, Instant Messaging, desktop software configuration, and Desktop Redirector.

As a leader in delivering countrywide online help for small company IT networks, Progent can provide quick and economical access to a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your BlackBerry technical support expenses low and, by resolving problems promptly, optimizes the output of your BlackBerry smartphone users.

BlackBerry Certified Server Support Specialist
Blackberry HelpProgent's BlackBerry Certified Server Support Specialist has the skills needed to install and troubleshoot the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry-certified specialist can help you to utilize resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to run important tasks including troubleshooting enterprise activation issues, adding and deleting BlackBerry smartphone clients, setting activation passwords, implementing over-the-air software loading and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and restore mechanisms.

Progent's BlackBerry-certified engineers can also show you how to operate administration software such as the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow issues, and utilizing WiFi for activation. In addition, Progent can help you understand the role of operational policies in the BlackBerry BES system and assist your company to select and implement sensible security configurations.

Progent's Microsoft-certified Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your existing Exchange Server infrastructure for working smoothly with BlackBerry Enterprise Server or move your BlackBerry solution to the most recent version of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced skills for installing, managing, tracking, and maintaining one or several BlackBerry BES Servers in a messaging environment powered by Exchange Server. Progent's BlackBerry engineer has support skills in key technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, database architecture, Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can help you to add and remove BlackBerry device clients on Microsoft Exchange Server and Windows Active Directory, set up, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry smartphones and client accounts, back up and maintain storage groups, apply permissions, install the MDS and IM, implement access control lists, manage Microsoft Exchange data flow, create, edit, and apply wireless LAN and Virtual Private Network configurations, set up SNMP traps for alerts, and generate management reports based on SNMP data.

Progent's BlackBerry consultant can help you with your BlackBerry technology in a number of environments that can include Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Support ServicesProgent can provide the services of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, validate, repair, and produce documentation for a mobile wireless solution based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's high-level consulting support services for BlackBerry include business and network requirements assessment, system architecture, deployment strategy and execution, performance tuning, configuration of a fault-tolerant architecture, data backup and business recovery consulting, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your technical objectives and to design a wireless solution that fits within your IT budget and supports your business strategy. Progent can clarify the impact of your operational processes on the design of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's suitability to support a BlackBerry Enterprise Server, help you to decide which management model and equipment match your requirements, and evaluate your email and messaging environment configuration. Progent can also explain the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on one another so you can arrive at informed decisions concerning alternatives for software editions, server hardware and mass storage, network architecture, and application configuration.

To optimize network security, Progent's BlackBerry expert can assist your company to choose and enable appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and GIAC-certified security engineers to perform network-wide security vulnerability and compliance testing and recommend enhancements to support your BlackBerry solution.

Call or Email Progent for Assistance from a BlackBerry-Certified Professional
To get in touch with Progent about professional expertise for BlackBerry wireless solutions, call 1-800-993-9400 or visit Contact Progent.



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