Consulting Support Services for BlackBerry Solutions
RIM BlackBerry ConsultantsBlackBerry mobile smartphones were at one time one of the most popular products for achieving mobile access to email, scheduling, web programs, and other vital business data. Progent offers Boise, Idaho businesses the expertise of BlackBerry-premier consultants who can help businesses to manage existing BlackBerry deployments or transition smoothly to a modern mobile solution.

As the complexity of small business IT technology has increased, and as the demand for world-class protection, dependability, and disaster recovery has grown to be the standard for organizations of all sizes, effective deployment and maintenance of BlackBerry solutions has grown increasingly difficult. To handle issues such as security, business continuity, and synchronization of BlackBerry handhelds with diverse email systems and corporate databases, small businesses often turn to external consulting professionals who offer expertise in BlackBerry integration and maintenance.

Progent can provide the expertise of BlackBerry-premier engineers who can assist small organizations to design, administer, and repair BlackBerry-based solutions economically and efficiently, eliminating the requirement for an in-house BlackBerry technology expert and reducing the cost and stress of supporting mobile workers. Progent's BlackBerry specialists have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security specialists. This range of experience, coupled with Progent's proven online support capabilities, gives small businesses a budget-friendly alternative for incorporating RIM BlackBerry technology productively into their information system.

Progent's consultants can help you with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Exchange setup so that your database and email systems work efficiently with BlackBerry Enterprise Server. Progent can also assist you to migrate from older editions of BlackBerry and Microsoft technology, configure easy-to-use administration tools to enable you to monitor and support BlackBerry smartphones throughout your business, recommend security policies that are right for your company, develop custom wireless applications, and ensure that your network infrastructure is appropriately configured to handle your BlackBerry clients. Also, Progent's business continuity specialists can help make sure that your BlackBerry information is included in your scheduled backup procedures so that it can be recovered quickly and safely.

Boise Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Boise Metro Area.

Onsite IT Consulting
Progent locations in Boise Metro Area

City Address Phone Link
Boise 702 W. Idaho Street, Suite 1100
Boise, ID 83702
United States
(208) 506-7006 Boise Network Support Services


Technical Help for BlackBerry BES Server
BlackBerry BES Server simplifies management and maintenance of RIM BlackBerry wireless handsets, providing a centralized platform for handling critical tasks like smartphone installation, upgrades, and deactivation and also offering a solid infrastructure for security and high availability. BlackBerry Enterprise Server supports seamless communication between Exchange, Groupwise, or Domino email servers and BlackBerry users and allows wireless synchronization.

BlackBerry BES Server Troubleshooting Support

BlackBerry Enterprise Server provides a wealth of data protection options starting with advanced data encryption of information transmitted between a BlackBerry device and BES Server using Advanced Encryption Standard (AES) or Triple Data Encryption Standard (Triple DES). BlackBerry BES Server also allows excellent versatility in selecting levels of protection to meet the specific requirements of your network. Progent's BlackBerry certified consultants can help you to select advanced security functions and activate them remotely. Samples of these over-the-air selectable security features are:

  • Disable a smartphone
  • Erase information from a lost or stolen device
  • Disable Bluetooth
  • Enable internal defenses against malicious attacks

BES Server also offers flexibility in selecting ways to prevent BlackBerry users from loading or running unsafe or unauthorized software. Progent can assist you to select protective techniques such as:

  • List precisely what applications are allowed on the device
  • Block third-party programs from using persistent storage on the smartphone
  • Determine what functions third-party software can use on the BlackBerry device
  • Restrict the kinds of connections external applications running on the smartphone can initialize
  • Prevent all third-party programs from being installed or run on the BlackBerry smartphone

Progent's Online BlackBerry-certified Consulting Services is Quick and Affordable
For businesses in Boise, Idaho who want fast and economical help from an authorized RIM BlackBerry support expert, Progent offers efficient online assistance from a veteran network support team who have provided IT solutions to organizations in each state in the U.S. (Refer to Progent's customer testimonials.)

Online consulting services eliminates travel costs and allows consultants to resolve problems quickly, allowing you to reduce wasted productivity. Progent's RIM BlackBerry consultants have earned certifications in the entire range of BlackBerry technologies and can provide expert help in areas such as troubleshooting synchronization problems, configuring BlackBerry Enterprise Server, and designing a protected, high-availability network infrastructure for RIM BlackBerry users. Certifications held and skill sets mastered by Progent's BlackBerry experts include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent offers the support of a BlackBerry Certified Solution Designer to help you to plan, install, test, repair, and document a wireless environment based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's world-class engineering services for BlackBerry technology include business and technology needs assessment, solution architecture, deployment strategy and execution, performance tuning, design of a high-availability environment, data backup and disaster recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your functional objectives and to create a mobile wireless system that fits within your information technology budget and supports your business plans. Progent can explain the impact of your operational processes on the design of a BlackBerry Enterprise Solution, assess your current network infrastructure's suitability to support a BlackBerry Enterprise Server, help your organization to determine which administration model and equipment match your needs, and analyze your messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at informed decisions about alternatives for software versions, server hardware and storage, network design, and application configuration.

To maximize system security, Progent's BlackBerry-certified consultant can assist you to choose and enable sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-certified security specialists to run company-wide security assessment and compliance validation and recommend enhancements to account for your BlackBerry environment.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for installing, managing, tracking, and maintaining one or multiple BlackBerry BES Servers in a messaging system based on Exchange Server. Progent's BlackBerry engineer has expertise in key areas related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can show you how to install and remove BlackBerry smartphone users on Microsoft Exchange Server and Active Directory, set up, monitor, and manage BlackBerry Enterprise Server, manage BlackBerry handhelds and client accounts, archive and manage storage groups, configure permissions, install the MDS and IM, deploy push and pull access control lists, manage Exchange data flow, generate, update, and assign wireless LAN and Virtual Private Network configurations, implement SNMP traps, and produce reports based on SNMP results.

Progent's BlackBerry engineer can support your BlackBerry technology in a variety of environments that can include Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

Contact Progent for Help from a RIM BlackBerry-Certified Specialist
To contact Progent about consulting assistance for BlackBerry mobile wireless solutions, call 1-800-993-9400 or refer to Contact Progent.



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