Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry wireless PDAs were once among the most successful solutions for maintaining anytime-anywhere connectivity to email, scheduling, web programs, and other critical business data. Progent offers Boise, Idaho companies support from BlackBerry-certified professionals who can assist businesses to maintain existing BlackBerry environments or migrate smoothly to a more popular smartphone solution.
As the complexity of small company networks has expanded, and as the need for enterprise-class security, dependability, and disaster recovery has become the standard for businesses of any size, effective integration and maintenance of BlackBerry technology has grown increasingly difficult. To handle issues like data protection, business continuity, and synchronization of BlackBerry PDAs with diverse email servers and company databases, small organizations frequently resort to external support professionals who specialize in BlackBerry installation and maintenance.
Progent can provide the expertise of BlackBerry-certified consultants who can help small businesses to plan, manage, and troubleshoot BlackBerry environments economically and efficiently, eliminating the requirement for an internal BlackBerry solutions specialist and reducing the cost and hassle of supporting wireless workers. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security specialists. This range of knowledge, combined with Progent's efficient online service delivery model, gives small companies an economical alternative for incorporating BlackBerry products productively into their IT network.
Progent's consultants can assist your business with SQL Server 2019 integration and development consulting, SQL Server 2016 migration and management support, and Microsoft Exchange setup so that your database and messaging systems function efficiently with BlackBerry BES Server. Progent can also assist you to upgrade from previous releases of BlackBerry and Microsoft technology, set up easy-to-use management utilities so you can track and support BlackBerry devices throughout your company, define security policies that are right for your company, customize wireless software, and make sure that your IT network architecture is properly designed to accommodate your BlackBerry users. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry data is included in your scheduled backup procedures in order that it can be recovered quickly and safely.
Boise Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Boise Metro Area.
| City | Address | Phone | Link |
| Boise | 702 W. Idaho Street, Suite 1100 Boise, ID 83702 United States |
(208) 506-7006 | Boise Network Support Services |
BlackBerry Enterprise Server (BES) Consulting and Technical Support
The BlackBerry BES Server offers companies a centralized and safe source for incorporating BlackBerry smartphones into their email, groupware, and application environment. BlackBerry Enterprise Server (BES) allows wireless BlackBerry users to access Exchange Server, Domino, or Novell GroupWise email and to synchronize BlackBerry devices with workstations to achieve up-to-date information for applications such a calendars, address books, to-do lists, notes, and custom business programs. Thanks to BlackBerry Enterprise Server integration with Microsoft Exchange, mobile workers with BlackBerry handsets have push-based connectivity with Exchange email as well as to IM-enabled applications via Microsoft Communications Server and Lync Server 2010 support.

Progent's BlackBerry-premier consultants can show you how to plan, install, and maintain BlackBerry Enterprise Server (BES) so you can optimize the efficiency of BlackBerry users, streamline the administration of a BlackBerry environment, and lower the expense of supporting a mobile workforce.
Some Ways That Progent Can Help Your Business to Manage and Troubleshoot Your BlackBerry Environment
Progent can deliver an experienced engineer who has been awarded accreditations from Research in Motion in all major facets of BlackBerry technology. Progent's BlackBerry support skills span areas from resolving synchronization issues to designing wireless productivity solutions based on BlackBerry BES Server. These RIM BlackBerry credentials and their associated practice areas include:
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help you to plan, deploy, test, repair, and produce documentation for a wireless environment built on the integration of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's high-level engineering services for BlackBerry technology include business and network needs analysis, solution design, deployment strategy and implementation, performance optimization, design of a fault-tolerant architecture, data backup and disaster recovery planning, and security design.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your operational goals and to design a wireless solution that meets your IT budget and aligns with your business plans. Progent can explain the implications of your operational processes on the design of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's suitability to support a BlackBerry BES Server, assist your organization to decide which administration model and physical components match your needs, and analyze your messaging system configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make smart choices about alternatives for software versions, server hardware and mass storage, network topology, and application configuration.
To optimize network security, Progent's BlackBerry expert can assist your company to select and configure sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-premier security engineers to run company-wide security vulnerability and compliance validation and recommend enhancements to account for your BlackBerry solution.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for installing, administering, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging system based on Microsoft Exchange. Progent's BlackBerry-certified consultant has support skills in important areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can help you to install and remove BlackBerry device users on Microsoft Exchange Server and Windows Active Directory, set up, track, and administer BlackBerry BES Server, administer BlackBerry smartphones and user accounts, archive and support storage groups, apply permissions, set up the Mobile Data System (MDS) and IM, deploy access control lists, manage Exchange Server data flow, create, update, and assign WLAN and VPN configuration sets, set up SNMP traps for alerts, and generate reports to summarize SNMP results.
Progent's BlackBerry expert can help you with your BlackBerry solution in a number of environments that can include Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
Call or Email Progent for Help from a BlackBerry-Certified Specialist
To ask Progent about professional support for BlackBerry wireless technology, call