Consulting and Technical Support for BlackBerry Environments
BlackBerry Consulting ServicesBlackBerry wireless smartphones were at one time one of the most popular products for maintaining anytime-anywhere access to email, calendars, web programs, and other critical business data. Progent can provide Boise, Idaho companies the expertise of BlackBerry-certified experts who can assist businesses to maintain their BlackBerry environments or migrate smoothly to a more popular mobile platform.

As the complexity of small business networks has expanded, and as the need for world-class protection, reliability, and disaster recovery has grown to be the norm for businesses of any size, successful deployment and support of BlackBerry solutions has grown increasingly difficult. To address areas such as security, business continuity, and synchronization of BlackBerry PDAs with a variety of email servers and company databases, small organizations frequently turn to external support professionals who offer expertise in BlackBerry installation and troubleshooting.

Progent can provide the expertise of BlackBerry-premier consultants who can assist small businesses to design, manage, and repair BlackBerry-based environments economically and effectively, eliminating the necessity for an in-house BlackBerry solutions expert and lowering the expense and stress of supporting wireless workers. Progent's BlackBerry engineers have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security professionals. This range of knowledge, combined with Progent's proven remote service delivery model, provides small companies a budget-friendly alternative for incorporating BlackBerry technology productively into their information system.

Progent's consultants can assist you with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your database and messaging systems operate optimally with BlackBerry BES Server. Progent can also show you how to migrate from older editions of BlackBerry and Microsoft software, set up streamlined administration utilities to enable you to monitor and control BlackBerry smartphones throughout your company, recommend security policies that are right for your company, customize wireless applications, and make sure that your IT network architecture is properly designed to accommodate your BlackBerry clients. Also, Progent's business continuity consultants can help ensure that your BlackBerry information is included in your regular backup processes in order that it can be restored quickly and thoroughly.

Boise Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Boise Metro Area.

Onsite IT Consulting
Progent locations in Boise Metro Area

City Address Phone Link
Boise 702 W. Idaho Street, Suite 1100
Boise, ID 83702
United States
(208) 506-7006 Boise Network Support Services


Consulting Help for BlackBerry BES Server
BlackBerry Enterprise Server streamlines administration and maintenance of BlackBerry devices, offering a centralized solution for handling critical jobs such as smartphone deployment, upgrades, and deactivation and providing a strong foundation for security and fault tolerance. BlackBerry Enterprise Server (BES) supports transparent communication between Exchange, Groupwise, or IBM Lotus Domino email platforms and BlackBerry handsets and allows remote synchronization.

RIM BlackBerry Enterprise Server Troubleshooting Support

BES Server provides a variety of data protection options starting with advanced encryption of messages sent between a BlackBerry device and BlackBerry Enterprise Server based on Advanced Encryption Standard (AES) or Triple Data Encryption Standard. BlackBerry Enterprise Server also permits excellent versatility in selecting levels of protection to match the special requirements of your company's environment. Progent's BlackBerry authorized engineers can help your company to choose advanced security features and activate them remotely. Samples of these over-the-air configurable security features include:

  • Lock down a device
  • Wipe data from a missing or stolen BlackBerry smartphone
  • Lock out Bluetooth
  • Activate built-in protection against malware

BlackBerry Enterprise Server also provides versatility in selecting how to prevent mobile users from loading or running unsafe or prohibited code. Progent can help you to choose protective techniques like:

  • Specify precisely what applications are allowed on the device
  • Block third-party software from allocating persistent storage on the smartphone
  • Select what functions third-party programs can access on the smartphone
  • Limit the types of access external programs running on the BlackBerry device can establish
  • Prevent all external programs from being installed or executed on the device

How Progent Can Assist You to Maintain and Troubleshoot Your BlackBerry Environment
Progent can provide an experienced BlackBerry support who has earned accreditations from RIM in all key aspects of BlackBerry technology. Progent's BlackBerry consulting skills span areas from troubleshooting synchronization problems to designing mobile productivity solutions built around BlackBerry BES Server. These BlackBerry certifications and their associated practice areas include:

BlackBerry Certified Support Specialist
RIM BlackBerry ConsultingProgent's BlackBerry Certified Support Specialist can help your company to carry out basic support functions including configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account configurations, setting up messaging filters, modifying user accounts, upgrading BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to run with your corporate email solution. Progent's certified service professionals can in addition assist your business to resolve a wide array of problems associated with synchronization, device recognition, email reconciliation, web access, mobile connections, IM, desktop software installation, and Desktop Redirector.

As a top innovator in delivering nationwide remote technical assistance for small company IT networks, Progent offers responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your wireless support expenses low and, by solving problems quickly, optimizes the productivity of your BlackBerry users.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer HelpProgent can provide the support of a BlackBerry Certified Solution Designer to help your company to design, deploy, validate, repair, and document a wireless environment based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's world-class engineering support services for BlackBerry technology include business and technology needs assessment, solution design, installation planning and execution, performance tuning, design of a high-availability architecture, data backup and business recovery consulting, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your functional objectives and to design a wireless environment that meets your information technology budget and aligns with your business plans. Progent can explain the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing network infrastructure's ability to support a BlackBerry Enterprise Server, help you to decide which management approach and physical components meet your requirements, and evaluate your messaging environment configuration. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart choices concerning alternatives for software editions, processors and storage, network architecture, and application set up.

To optimize system security, Progent's BlackBerry-certified consultant can help you to choose and enable appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-certified security specialists to perform network-wide security vulnerability and compliance testing and suggest improvements to accommodate your BlackBerry environment.

Call or Email Progent for Help from a BlackBerry-Qualified Specialist
In order to ask Progent about consulting expertise for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or see Contact Progent.



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  • SharePoint 2016 MinRole Integration Support SharePoint 2016 Power View Network Consulting
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    Services Microsoft Certified

    Progent is a Microsoft Certified Partner with accredited competencies that include Advanced Infrastructure Solutions. Microsoft Certified Partners represent the most successful organizations who receive the highest customer satisfaction and enjoy the tightest working relationship with Microsoft. The understanding, capabilities, and dedication needed to earn the status of Microsoft Certified Partner pays dividends to Progent's clients by allowing Progent to provide your business better technical solutions for your IT network.

  • Technology Consulting 9800-80 wireless controller Online Troubleshooting Wi-Fi 6 wireless controller

  • Wi-Fi IP phone integration Onsite Technical Support
    Emergency wireless IP phones and Cisco Unified Communications Manager Consulting

    Cisco's wireless VoIP phones are hardened Wi-Fi handsets designed for professionals who are on the move within campus, warehouse, health-care or other venues where IT management requires portable phones that offer more administrative control, security and durability than is possible with the Bring-Your-Own-Device style of mobile communications. Successful integration of Cisco's wireless VoIP phones usually requires that IT teams set up and fine tune many components of your wireless infrastructure such as wireless access points, routers, wireless LAN controllers, and call management software. Progent's Cisco-certified experts offer online and on-premises support to help your organization build and manage a Cisco wireless IP phone deployment by providing services that range from troubleshooting the configuration of a wireless VoIP phone or AP to offering comprehensive project management outsourcing or co-sourcing for modernizing the wireless infrastructure of a campus.

  • Integration Firms BlackBerry BPS
  • Top Quality Boise Teleworkers Support Guidance Boise, Ada County At Home Workers Boise Consulting - Integration Solutions Consulting Boise, United States
  • Top Quality SharePoint Foundation and Mac Specialists Network Consultant Apple MACos with Windows
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  • 24 Hour Education Mac Application
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    Progent can provide one-on-one education customized for individuals who want to broaden their understanding of the macOS and OS X platform, Mac hardware, or Mac office applications including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide specialized group or individual webinar classes for Mac applications.

  • Windows Server 2016 Software Outsourcing Consultant Boise Idaho After Hours Microsoft Windows Server 2016 installation and Administration Boise, Ada County
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  • Configuration Onsite Wireless Site Survey
    Wi-Fi RF Spectrum Analysis for Wi-Fi Support

    Progent's Wi-Fi site survey services help you to design, install and troubleshoot a Wi-Fi network adapted to your environment, offering your business a WLAN that has the reception, speed, capacity, QoS, data protection, and roaming ability your company needs. Wireless survey services from Progent include remote predictive analysis for designing a Wi-Fi network and on-premises survey services for confirming, tuning, and troubleshooting an operational Wi-Fi network.

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  • After Hours ISA 2004 Firewall Help and Support
    ISA 2004 Remote Technical Support

    Progent's Microsoft-certified ISA Server consulting experts have extensive backgrounds developing Microsoft-based security solutions for information systems with many sites, mobile users, and line-of-business web-based applications. A Progent ISA 2004 Firewall engineer can help your small business design and deploy an installation of ISA Server 2004 that meets your IT protection needs without limiting your network.


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