Consulting Support for BlackBerry Solutions
BlackBerry mobile smartphones were at one time among the most popular products for maintaining location-independent connectivity to email, calendars, web programs, and other critical business data. Progent offers Boise, Idaho businesses the services of BlackBerry-premier professionals who can help organizations to maintain existing BlackBerry deployments or migrate smoothly to a modern mobile platform.
As the complexity of small business networks has increased, and as the demand for enterprise-class protection, reliability, and disaster recovery has become the standard for businesses regardless of size, successful deployment and support of RIM BlackBerry solutions has become more challenging. To handle issues like data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of email systems and shared databases, small organizations often resort to external support firms who specialize in RIM BlackBerry integration and troubleshooting.
Progent can provide the expertise of BlackBerry-certified consultants who can assist small organizations to design, manage, and troubleshoot BlackBerry environments economically and efficiently, dispensing with the need for an in-house BlackBerry solutions specialist and reducing the expense and stress of supporting wireless workers. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security specialists. This range of knowledge, combined with Progent's efficient remote support capabilities, gives small companies an economical alternative for integrating RIM BlackBerry technology seamlessly into their business information system.
Progent's experts can assist you with SQL Server 2016 integration and development support, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your data and email systems function optimally with BlackBerry BES Server. Progent can also show you how to migrate from previous releases of BlackBerry and Microsoft software, set up easy-to-use management utilities to help you monitor and support BlackBerry devices across your business, recommend security policies that make sense for your company, customize mobile software, and make sure that your network infrastructure is appropriately designed to handle your BlackBerry users. In addition, Progent's business continuity consultants can help ensure that your BlackBerry data is incorporated in your regular backup processes in order that it can be recovered rapidly and thoroughly.
Boise Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Boise Metro Area.
Progent locations in Boise Metro Area
BlackBerry BES Server Consulting Support
The BlackBerry Enterprise Server (BES) offers businesses a centralized and safe source for incorporating BlackBerry wireless devices into their messaging, groupware, and software application environment. BlackBerry Enterprise Server enables wireless BlackBerry clients to access Microsoft Exchange Server, Lotus, or Novell GroupWise email and to synchronize BlackBerry devices with PC desktops to ensure consistent information for collaborative programs such a schedules, contact lists, tasks, instant messaging, and specialized business software. Thanks to BlackBerry Enterprise Server integration with Microsoft Exchange, users with BlackBerry handsets have push-based connectivity with Exchange email as well as to IM-capable applications via Microsoft Office Live Communications Server and Microsoft Lync Server 2010 support.
Progent's BlackBerry-premier consultants can help you design, configure, and troubleshoot BlackBerry Enterprise Server (BES) so that you optimize the productivity of BlackBerry users, streamline the management of a BlackBerry environment, and lower the expense of supporting mobile workers.
Expert RIM BlackBerry Consulting Support Offered Remotely from Progent
Progent's authorized BlackBerry support specialists are accessible online to provide prompt assistance to businesses in the Boise region or anywhere in Idaho. Progent's seasoned online technical support experts have helped businesses solve network problems and reduce IT service costs in each state in the country and built a substantial base of satisfied clients. (Refer to Progent's customer testimonials.)
Progent offers remote consulting support for a broad selection of issues associated with RIM BlackBerry software and devices such as wireless synchronization, configuration with Exchange Server, setting up BlackBerry Enterprise Server, and improving wireless security. Important RIM BlackBerry certifications earned by Progent's consulting professionals include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist you to carry out common technical functions including setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, setting up e-mail filters and auto-signature, modifying user accounts, update BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to run with your corporate email solution. Progent's certified service professionals can also assist your business to troubleshoot a wide array of issues associated with synchronization, device detection, email consistency, web access, wireless connections, IM, PC software installation, and Desktop Redirector.
As a top innovator in providing nationwide remote consulting services for small business IT networks, Progent offers responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your wireless technical support costs at a minimum and, by solving problems quickly, maximizes the productivity of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge required to configure and troubleshoot the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry expert can help you to use tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to perform critical procedures such as troubleshooting enterprise activation problems, registering and deleting BlackBerry smartphone clients, setting activation passwords, implementing wireless software installation and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and recovery processes.
Progent's BlackBerry-certified engineers can also help you to operate management software such as the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow issues, and utilizing wireless LANs for enterprise activation. In addition, Progent can explain the role of IT policies in the BlackBerry BES system and help your company to select and install sensible security configurations.
Progent's Microsoft-certified Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your current Exchange infrastructure for working in conjunction with BlackBerry BES Server or migrate your BlackBerry solution to the latest edition of Microsoft Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for installing, administering, tracking, and maintaining one or several BlackBerry Enterprise Servers in a messaging system powered by Exchange. Progent's BlackBerry consultant offers support skills in key technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can show you how to add and remove BlackBerry smartphone users on Microsoft Exchange and Windows Active Directory, configure, track, and administer BlackBerry BES Server, manage BlackBerry smartphones and user accounts, archive and support storage groups, apply permissions, install the Mobile Data System (MDS) and Instant Messaging, implement push and pull access control lists, control Exchange data flow, generate, edit, and apply WLAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and produce management reports to summarize SNMP results.
Progent's BlackBerry-certified engineer can help you with your BlackBerry solution in a number of environments that can include Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
Contact Progent to Get Assistance from a BlackBerry-Qualified Professional
If you wish to ask Progent about technical help for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or visit Contact Progent.