Consulting Support for BlackBerry Technology
RIM BlackBerry SupportBlackBerry wireless PDAs were once among the most popular products for maintaining location-independent connectivity to messaging, calendars, web-based applications, and other critical business data. Progent offers Boise, Idaho businesses the services of BlackBerry-premier experts who can help organizations to manage their BlackBerry deployments or migrate smoothly to a more popular mobile platform.

As the sophistication of small company networks has expanded, and as the demand for enterprise-class security, dependability, and recoverability has become the norm for organizations regardless of size, successful integration and maintenance of BlackBerry solutions has become increasingly challenging. To address areas such as security, business continuity, and synchronization of BlackBerry handhelds with a variety of email servers and company databases, small organizations often turn to external support firms who offer expertise in BlackBerry installation and maintenance.

Progent can provide the expertise of BlackBerry-certified consultants who can help small organizations to plan, administer, and repair BlackBerry environments economically and efficiently, eliminating the requirement for an internal BlackBerry technology specialist and lowering the expense and stress of maintaining mobile workers. Progent's BlackBerry engineers have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security professionals. This breadth of knowledge, coupled with Progent's efficient online support model, provides small companies a budget-friendly solution for integrating RIM BlackBerry technology seamlessly into their information system.

Progent's consultants can help you with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Microsoft Exchange setup so that your data and messaging infrastructure operate efficiently with BlackBerry Enterprise Server. Progent can also help you to upgrade from older releases of BlackBerry and Microsoft software, set up easy-to-use management tools so you can monitor and support BlackBerry smartphones across your company, define security policies that make sense for your company, develop custom wireless applications, and ensure that your network architecture is appropriately configured to accommodate your BlackBerry users. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry data is incorporated in your scheduled backup processes so that it can be restored quickly and safely.

Boise Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Boise Metro Area.

Onsite IT Consulting
Progent locations in Boise Metro Area

City Address Phone Link
Boise 702 W. Idaho Street, Suite 1100
Boise, ID 83702
United States
(208) 506-7006 Boise Network Support Services


BlackBerry BES Server Consulting and Technical Services
The BlackBerry Enterprise Server offers businesses a single and secure source for integrating BlackBerry wireless devices into their messaging, collaboration, and application environment. BlackBerry Enterprise Server (BES) allows mobile BlackBerry users to access Microsoft Exchange, IBM Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry smartphones with PC desktops to achieve up-to-date information for applications like schedules, contact lists, tasks, instant messaging, and specialized business software. Thanks to BlackBerry Enterprise Server (BES) support for Exchange Server, mobile workers with BlackBerry handsets can have push-based access to Exchange email and to instant messaging-enabled applications through Microsoft Office Live Communications Server and Lync Server integration.

BlackBerry Enterprise Server Consulting Services

Progent's BlackBerry-certified consultants can assist you to plan, configure, and troubleshoot BlackBerry Enterprise Server (BES) so that you improve the efficiency of BlackBerry clients, streamline the management of a BlackBerry solution, and reduce the expense of maintaining mobile workers.

Professional RIM BlackBerry Consulting and Technical Support Offered Online from Progent
Progent's authorized RIM BlackBerry support specialists are accessible remotely to provide expert technical help to companies in the Boise area or throughout Idaho. Progent's experienced online technical support experts have helped businesses solve computer issues and cut support costs in every state in the country and established a substantial following of satisfied customers. (Refer to Progent's customer testimonials.)

Progent can provide remote help for a wide selection of technologies associated with BlackBerry software and devices such as synchronization, configuration with Exchange, managing BlackBerry Enterprise Server (BES), and improving wireless security. Important RIM BlackBerry credentials earned by Progent's support experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry HelpProgent's BlackBerry Certified Support Specialist can assist you to carry out common technical functions such as setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, launching e-mail filters, changing user profiles, upgrading BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to run with your corporate messaging solution. Progent's certified service professionals can also assist your business to resolve a broad range of issues concerning synchronization, handset detection, email consistency, web access, mobile connections, Instant Messaging, workstation software configuration, and Desktop Redirector.

As a leader in providing nationwide remote consulting services for small office networks, Progent offers responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's online support skills keeps your wireless support costs at a minimum and, by dealing with issues promptly, maximizes the efficiency of your BlackBerry smartphone users.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ExpertsProgent can provide the services of a BlackBerry Certified Solution Designer to help your company to plan, install, test, repair, and document a mobile wireless solution based upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's advanced engineering support services for BlackBerry include business and network requirements assessment, system architecture, roll-out planning and implementation, performance optimization, design of a high-availability environment, data backup and business recovery planning, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your operational goals and to design a mobile wireless environment that fits within your information technology budget and aligns with your business strategy. Progent can explain the implications of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's suitability to accommodate a BlackBerry BES Server, assist your organization to decide which management approach and hardware products match your needs, and analyze your email and messaging environment configuration. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed decisions about alternatives for software editions, server hardware and storage, network topology, and application set up.

To optimize system security, Progent's BlackBerry expert can help you to choose and configure appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-certified security engineers to run company-wide security vulnerability and compliance validation and suggest enhancements to account for your BlackBerry environment.

Call or Email Progent to Get Assistance from a RIM BlackBerry-Certified Expert
If you wish to ask Progent about consulting support for BlackBerry mobile wireless integration, call 1-800-993-9400 or visit Contact Progent.



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    Progentís high availability interoffice connectivity and fault tolerant network connection engineers can help small organizations achieve non-stop Interoffice connectivity via redundant system architectures with automatic failover. Progentís Cisco Certified Internetwork Experts can design and deploy fault tolerant Inter-office networks supported by fault tolerant EIGRP routers or fault tolerant OSPF configurations of Cisco routers. Progent can show you how redundant connectivity and automatic fail-over offers affordable non-stop interoffice networking.

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    Cisco Unified Communications Manager (Unified CM), formerly known as CallManager, is the core of Cisco's communications and collaboration portfolio. Cisco Unified Communications Manager and Cisco Unified CM Express provide a location-independent IP-PBX by integrating with unified messaging applications such as Unified CM IM and Presence Service with Jabber support, Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for building a highly automated customer contact center. Progent's Cisco-certified consultants offer effective and affordable online and onsite expertise to assist businesses of any size to build and administer Unified CM deployments by providing Unified Communications Manager configuration and technical support services that add optimum business value. Progent's consultants can help with any aspect of Unified CM support and debugging in areas such as integrating VoIP phones and Video phones, designing dial plans, setting up SIP connections and PSTN support, deploying ISR G2 routers with CUBE VoIP networking support, designing UCS server clustering systems for high availability, performance tuning, and integration with Microsoft Exchange and Skype for Business.

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    Mid-sized companies can enjoy all the advantages of System Center Operations Manager and have fast access to Progentís Microsoft and Cisco Certified network support experts. Thanks to Progent's affordably priced network support programs, medium-size organizations can select a simple co-sourcing service program built around Operations Manager 2007 with network monitoring, proactive alerts, comprehensive reporting, Help Desk Call Center, and remote service. For businesses with line-of-business environments who need high availability networking, Progent offers a complete 24x7 outsourcing solution. Progent offers expertise in System Center Operations Manager to provide medium-size business networks world-class reliability, protection and performance.

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    Progent is convinced that a carefully designed and implemented information system is a vital factor for accelerating a company's growth, and Progent applies this philosophy in our corporate network infrastructure. Progent has created a zero-downtime virtual office network that allows Progent's in-house engineers and certified contractors to offer rapid and effective service, cooperate easily on sophisticated jobs, and experience professional and personal growth from acting as part of a dynamic company ethos of personal drive and freedom.

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    ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for small and mid-sized organizations to map, track, reconfigure and debug their connectivity appliances like routers and switches, firewalls, and access points as well as servers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management technology, WAN Watch ensures that network maps are kept updated, copies and displays the configuration information of virtually all devices connected to your network, tracks performance, and generates notices when potential issues are detected. By automating complex management and troubleshooting activities, ProSight WAN Watch can cut hours off ordinary tasks like network mapping, reconfiguring your network, finding devices that need important software patches, or identifying the cause of performance issues.

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    Stealth penetration checking is an important part of any comprehensive network security plan. Progentís security experts can run thorough intrusion tests without the awareness of your organization's in-house IT staff. Unannounced penetration testing shows whether current security defense tools such as intrusion detection warnings and event history analysis are correctly configured and actively observed.

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    Progent provides live remote instruction for an array of client applications and environments including Office and Office 365 Excel, Word, PowerPoint and Visio plus Acrobat Writer, Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Online instruction offers the benefits of conventional in-person instruction, including instant interaction between students and trainers, but eliminates the costs of travel and the hassle of attempting to synchronize the availability of many workers. Offered to single students or classes of any size, Progent's live online instruction allows the trainer to run the seminar from a remote facility and the clients can be dispersed across a campus or across the country. Virtual learning deploys powerful teaching tools like broadcast white boards, real-time questions, and collaborative applications. Classes can be short and personalized to specific topics or longer in duration and broader in scope.

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    Progent's CISSP-premier network security experts can help businesses of any size with any aspect of information system security. Progent can create efficient security systems that guard a small business from modern malware attacks or Progent can plan, deploy, and monitor a comprehensive security environment for hybrid networks that support onsite, online, and mobile users sharing network resources distributed over multiple physical datacenters and various clouds.

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    Progent delivered a wireless networking solution that allowed a school to increase efficiency and eliminate the ongoing costs of a dedicated data connection. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim wireless bridge is designed for connecting separate locations up to 2.5 miles apart and can reach even greater ranges. This wireless alternative offered better performance and dependability than simply amplifying the 802.11b network, and because it utilizes the 5.8Ghz band it provided protection against local interference.

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  • Les Kent has a 35-year history of successful technology integration, corporate administration, sales, and operations. He has shown a knack for developing sophisticated information technology solutions in his roles as as a system designer, software developer, project manager, implementation expert, and problem solver for small businesses, start-ups, and global corporations.

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    Progentís IT outsourcing services provide affordable network support for small companies. Whether it includes designing network architecture, setting up an internal Help Desk or outsourcing a one, rolling out a new email platform, monitoring your network, or building an on-line business application, outsourcing your IT engineering services can contain expenses and minimize risks, permitting IT support budgets to increase in a more moderate and manageable fashion than is feasible by assembling a bulky, all-purpose internal network support staff. Progentís Outsourcing White Paper and datasheets explain how Progent can enable you to create a protected and highly available system architecture for your critical business software based on Windows including Office XP, Microsoft Office 2003, and Office 2000.

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    Progent's ProSight Virtual Hosting outsourcing offers comprehensive hosting of a small or mid-size company's servers in a solution that gives the maximum level of dependability and expandability and is in addition easy to migrate to another host. ProSight Virtual Hosting and management services are based upon mature virtualization architectures that allow small businesses with mixed- platform environments to economize significantly on the expense of capital equipment, system maintenance, and IT management while achieving enterprise-class fault tolerance and an unprecedented degree of vendor independence.

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