Consulting Support for BlackBerry Environments
BlackBerry mobile smartphones were at one time one of the most popular products for maintaining anytime-anywhere connectivity to messaging, calendars, web applications, and other vital business data. Progent can provide Boise, Idaho companies the expertise of BlackBerry-premier experts who can help businesses to maintain existing BlackBerry deployments or transition smoothly to a modern mobile solution.
As the complexity of small company IT technology has expanded, and as the need for enterprise-class protection, reliability, and disaster recovery has become the standard for businesses of any size, successful deployment and support of BlackBerry solutions has become more difficult. To handle issues such as security, disaster recovery, and synchronization of BlackBerry smartphones with diverse messaging systems and shared databases, small businesses often resort to outside support professionals who offer expertise in BlackBerry installation and troubleshooting.
Progent can provide the services of BlackBerry-premier engineers who can assist small organizations to plan, manage, and repair BlackBerry solutions affordably and effectively, doing away with the necessity for an internal BlackBerry technology specialist and reducing the cost and hassle of maintaining mobile work groups. Progent's BlackBerry technology engineers have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This range of experience, combined with Progent's efficient online support capabilities, gives small businesses a budget-friendly solution for integrating BlackBerry products productively into their business information network.
Progent's engineers can assist you with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Exchange setup so that your database and email systems operate optimally with BlackBerry BES Server. Progent can also show you how to migrate from older versions of BlackBerry and Microsoft technology, set up easy-to-use management tools so you can monitor and support BlackBerry devices throughout your business, define security policies that make sense for your business, customize mobile applications, and ensure that your network architecture is appropriately configured to accommodate your BlackBerry users. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry information is incorporated in your scheduled backup processes in order that it can be restored rapidly and thoroughly.
Boise Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Boise Metro Area.
Progent locations in Boise Metro Area
Technical Support Services for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server (BES) streamlines administration and maintenance of BlackBerry wireless handsets, providing a centralized solution for controlling key jobs like device installation, updates, and deactivation and also providing a strong infrastructure for data protection and high availability. BlackBerry Enterprise Server supports seamless communication between Exchange Server, Novell GroupWise, or IBM Lotus Domino messaging servers and BlackBerry users and supports remote synchronization.
BlackBerry Enterprise Server offers a variety of security capabilities beginning with advanced encryption of information transmitted between a BlackBerry wireless handset and BES Server based on AES or Triple DES. BES Server also permits great flexibility in selecting degrees of protection to match the specific requirements of your company's environment. Progent's BlackBerry authorized consultants can assist you to choose advanced security features and activate them wirelessly. Examples of these over-the-air configurable security features include:
- Lock down a device
- Wipe information from a lost device
- Disable Bluetooth
- Enable internal protection against malware
BlackBerry Enterprise Server also offers versatility in determining mechanisms to keep mobile users from installing or running unsecure or unauthorized software. Progent can help you to select blocking techniques such as:
- List exactly which applications are permitted on the device
- Block third-party software from allocating non-volatile memory on the smartphone
- Select what functions external software can access on the device
- Restrict the types of access third-party applications running on the smartphone can establish
- Prevent all third-party software from being loaded or run on the BlackBerry smartphone
How Progent Can Assist Your Business to Manage and Support Your BlackBerry Environment
Progent can provide an experienced engineer who has earned accreditations from Research in Motion in all key aspects of BlackBerry integration. Progent's BlackBerry consulting skills range from resolving synchronization issues to architecting mobile productivity solutions based on BlackBerry BES Server. These BlackBerry credentials and their associated practice areas include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help you to carry out basic technical functions including configuring BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, setting up messaging filters, editing user profiles, upgrading BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to work with your corporate messaging solution. Progent's certified service professionals can in addition assist you to resolve a broad array of problems concerning synchronization, handset detection, messaging consistency, web browsing, wireless connections, Instant Messaging, workstation application configuration, and Desktop Redirector.
As a leader in delivering countrywide online support for small business IT networks, Progent can provide quick and affordable access to a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your wireless technical support expenses low and, by resolving problems promptly, improves the productivity of your BlackBerry smartphone clients.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist you to design, install, test, repair, and produce documentation for a mobile wireless environment based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's world-class consulting support services for BlackBerry technology include business and network needs analysis, system design, installation planning and implementation, performance optimization, configuration of a high-availability environment, data backup and business recovery consulting, and security design.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your technical objectives and to design a mobile wireless system that meets your information technology budget and supports your business plans. Progent can explain the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's suitability to accommodate a BlackBerry BES Server, help you to determine which administration approach and physical components meet your requirements, and evaluate your messaging system configuration. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at smart decisions about alternatives for software versions, processors and storage, network architecture, and application configuration.
To optimize network protection, Progent's BlackBerry consultant can help you to select and activate sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-certified security specialists to run network-wide security assessment and compliance testing and suggest enhancements to account for your BlackBerry environment.
Call or Email Progent to Get Help from a RIM BlackBerry-Certified Specialist
In order to ask Progent about consulting help for BlackBerry mobile wireless solutions, call 1-800-993-9400 or refer to Contact Progent.