Consulting and Technical Support Services for BlackBerry Environments
BlackBerry mobile PDAs were at one time among the most popular solutions for maintaining location-independent connectivity to messaging, calendars, web programs, and other critical business information. Progent offers Boise, Idaho companies the expertise of BlackBerry-certified experts who can help businesses to manage existing BlackBerry deployments or migrate smoothly to a current mobile platform.
As the complexity of small business IT technology has expanded, and as the demand for world-class security, dependability, and recoverability has grown to be the norm for businesses of any size, successful deployment and maintenance of RIM BlackBerry technology has grown more difficult. To address areas like data protection, business continuity, and synchronization of BlackBerry handhelds with diverse messaging servers and shared databases, small organizations frequently turn to external support professionals who specialize in RIM BlackBerry installation and troubleshooting.
Progent offers the expertise of BlackBerry-premier engineers who can help small organizations to plan, manage, and troubleshoot BlackBerry environments affordably and efficiently, doing away with the need for an internal BlackBerry technology expert and lowering the cost and stress of supporting wireless work groups. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This breadth of experience, combined with Progent's proven remote service delivery model, provides small businesses a budget-friendly solution for integrating BlackBerry technology seamlessly into their business information system.
Progent's engineers can assist your company with SQL Server 2019 development support, SQL Server 2016 migration and management support, and Microsoft Exchange setup so that your database and messaging infrastructure work optimally with BlackBerry BES Server. Progent can also assist you to migrate from previous releases of BlackBerry and Microsoft software, set up streamlined administration tools to help you monitor and control BlackBerry smartphones across your business, define security policies that make sense for your business, develop custom mobile applications, and make sure that your network infrastructure is properly designed to accommodate your BlackBerry clients. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry data is included in your scheduled backup processes so that it can be restored rapidly and thoroughly.
Boise Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Boise Metro Area.
City | Address | Phone | Link |
Boise | 702 W. Idaho Street, Suite 1100 Boise, ID 83702 United States |
(208) 506-7006 | Boise Network Support Services |
Consulting Support Services for BlackBerry Enterprise Server
BlackBerry Enterprise Server (BES) streamlines management and maintenance of BlackBerry smartphones, offering a centralized platform for handling critical jobs like device deployment, updates, and deactivation and offering a strong infrastructure for security and fault tolerance. BlackBerry Enterprise Server delivers transparent communication between Exchange, Novell GroupWise, or Lotus Domino messaging servers and BlackBerry handsets and allows over-the-air synchronization.
BlackBerry Enterprise Server includes a variety of data protection options starting with advanced encryption of information sent between a BlackBerry wireless handset and BlackBerry BES Server based on Advanced Encryption Standard (AES) or Triple Data Encryption Standard (Triple DES). BES Server also allows excellent flexibility in adjusting degrees of protection to match the special requirements of your environment. Progent's BlackBerry certified consultants can help you to choose powerful security functions and enable them wirelessly. Samples of these wirelessly configurable security settings are:
BlackBerry Enterprise Server also provides flexibility in determining how to keep BlackBerry users from loading or executing unsafe or prohibited software. Progent can assist you to choose protective techniques like:
Professional BlackBerry Consulting Services Available Online from Progent
Progent's certified RIM BlackBerry engineers are accessible by phone to deliver prompt technical help to companies in the Boise area or throughout Idaho. Progent's seasoned online technical support experts have helped businesses resolve computer issues and cut support expenses in each state in the United States and built a large following of loyal clients. (See Progent's customer testimonials.)
Progent can provide online help for a broad array of issues associated with BlackBerry products such as synchronization, configuration with Exchange, setting up BlackBerry Enterprise Server, and strengthening wireless security. Major BlackBerry credentials awarded to Progent's consulting professionals include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills required to install and troubleshoot the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry expert can help you to utilize tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform important tasks including troubleshooting enterprise activation problems, registering and removing BlackBerry device clients, setting activation passwords, implementing wireless software installation and setup, implementing and debugging the BlackBerry Smart Card Reader, and configuring database backup and recovery mechanisms.
Progent's BlackBerry-certified consultants can also help you to operate administration tools like the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow problems, and utilizing WiFi for enterprise activation. In addition, Progent can help you understand the function of operational policies in the BlackBerry BES system and assist you to define and install appropriate security configurations.
Progent's certified Microsoft Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your current Microsoft Exchange architecture for operating in conjunction with BlackBerry BES Server or move your BlackBerry solution to the latest version of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced knowledge for installing, managing, tracking, and maintaining one or several BlackBerry BES Servers in a messaging system based on Exchange Server. Progent's BlackBerry consultant has expertise in key areas related to BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email structure, Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can assist you to add and remove BlackBerry device users on Exchange Server and Windows Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry smartphones and user accounts, back up and manage storage groups, apply permissions, set up the Mobile Data System (MDS) and Instant Messaging, deploy access control lists, manage Microsoft Exchange data flow, create, edit, and assign WLAN and Virtual Private Network configurations, set up SNMP traps, and generate management reports to summarize SNMP results.
Progent's BlackBerry consultant can support your BlackBerry solution in a variety of settings such as Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to help you to plan, install, validate, troubleshoot, and document a mobile wireless environment based on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's high-level consulting support services for BlackBerry technology include business and network needs analysis, system architecture, deployment planning and implementation, performance tuning, design of a high-availability architecture, data backup and disaster recovery planning, and security design.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your technical goals and to design a mobile wireless solution that meets your IT budget and aligns with your business strategy. Progent can clarify the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity architecture's suitability to accommodate a BlackBerry BES Server, help you to determine which management approach and equipment meet your requirements, and evaluate your messaging system topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can make smart decisions concerning alternatives for software editions, processors and mass storage, network design, and application set up.
To optimize network protection, Progent's BlackBerry-certified expert can help you to select and configure sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-certified security specialists to perform network-wide security assessment and compliance testing and recommend enhancements to account for your BlackBerry solution.
Call or Email Progent to Get Assistance from a BlackBerry-Qualified Expert
To get in touch with Progent about engineering expertise for BlackBerry mobile wireless integration, call