Consulting and Technical Support Services for BlackBerry Environments
BlackBerry ConsultantsBlackBerry mobile PDAs were at one time among the most popular solutions for maintaining location-independent connectivity to messaging, calendars, web programs, and other critical business information. Progent offers Boise, Idaho companies the expertise of BlackBerry-certified experts who can help businesses to manage existing BlackBerry deployments or migrate smoothly to a current mobile platform.

As the complexity of small business IT technology has expanded, and as the demand for world-class security, dependability, and recoverability has grown to be the norm for businesses of any size, successful deployment and maintenance of RIM BlackBerry technology has grown more difficult. To address areas like data protection, business continuity, and synchronization of BlackBerry handhelds with diverse messaging servers and shared databases, small organizations frequently turn to external support professionals who specialize in RIM BlackBerry installation and troubleshooting.

Progent offers the expertise of BlackBerry-premier engineers who can help small organizations to plan, manage, and troubleshoot BlackBerry environments affordably and efficiently, doing away with the need for an internal BlackBerry technology expert and lowering the cost and stress of supporting wireless work groups. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This breadth of experience, combined with Progent's proven remote service delivery model, provides small businesses a budget-friendly solution for integrating BlackBerry technology seamlessly into their business information system.

Progent's engineers can assist your company with SQL Server 2019 development support, SQL Server 2016 migration and management support, and Microsoft Exchange setup so that your database and messaging infrastructure work optimally with BlackBerry BES Server. Progent can also assist you to migrate from previous releases of BlackBerry and Microsoft software, set up streamlined administration tools to help you monitor and control BlackBerry smartphones across your business, define security policies that make sense for your business, develop custom mobile applications, and make sure that your network infrastructure is properly designed to accommodate your BlackBerry clients. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry data is included in your scheduled backup processes so that it can be restored rapidly and thoroughly.

Boise Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Boise Metro Area.

Onsite IT Consulting
Progent locations in Boise Metro Area

City Address Phone Link
Boise 702 W. Idaho Street, Suite 1100
Boise, ID 83702
United States
(208) 506-7006 Boise Network Support Services


Consulting Support Services for BlackBerry Enterprise Server
BlackBerry Enterprise Server (BES) streamlines management and maintenance of BlackBerry smartphones, offering a centralized platform for handling critical jobs like device deployment, updates, and deactivation and offering a strong infrastructure for security and fault tolerance. BlackBerry Enterprise Server delivers transparent communication between Exchange, Novell GroupWise, or Lotus Domino messaging servers and BlackBerry handsets and allows over-the-air synchronization.

BlackBerry Enterprise Server Troubleshooting Help

BlackBerry Enterprise Server includes a variety of data protection options starting with advanced encryption of information sent between a BlackBerry wireless handset and BlackBerry BES Server based on Advanced Encryption Standard (AES) or Triple Data Encryption Standard (Triple DES). BES Server also allows excellent flexibility in adjusting degrees of protection to match the special requirements of your environment. Progent's BlackBerry certified consultants can help you to choose powerful security functions and enable them wirelessly. Samples of these wirelessly configurable security settings are:

  • Disable a smartphone
  • Wipe information from a missing or stolen device
  • Lock out Bluetooth
  • Activate internal protection against malware

BlackBerry Enterprise Server also provides flexibility in determining how to keep BlackBerry users from loading or executing unsafe or prohibited software. Progent can assist you to choose protective techniques like:

  • List exactly what programs are permitted on the device
  • Prevent external programs from allocating persistent storage on the device
  • Select which functions third-party programs can access on the smartphone
  • Limit the kinds of access external applications running on the device can establish
  • Block all external software from being installed or run on the device

Professional BlackBerry Consulting Services Available Online from Progent
Progent's certified RIM BlackBerry engineers are accessible by phone to deliver prompt technical help to companies in the Boise area or throughout Idaho. Progent's seasoned online technical support experts have helped businesses resolve computer issues and cut support expenses in each state in the United States and built a large following of loyal clients. (See Progent's customer testimonials.)

Progent can provide online help for a broad array of issues associated with BlackBerry products such as synchronization, configuration with Exchange, setting up BlackBerry Enterprise Server, and strengthening wireless security. Major BlackBerry credentials awarded to Progent's consulting professionals include:

BlackBerry Certified Server Support Specialist
Blackberry Support ServicesProgent's BlackBerry Certified Server Support Specialist has the skills required to install and troubleshoot the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry expert can help you to utilize tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform important tasks including troubleshooting enterprise activation problems, registering and removing BlackBerry device clients, setting activation passwords, implementing wireless software installation and setup, implementing and debugging the BlackBerry Smart Card Reader, and configuring database backup and recovery mechanisms.

Progent's BlackBerry-certified consultants can also help you to operate administration tools like the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow problems, and utilizing WiFi for enterprise activation. In addition, Progent can help you understand the function of operational policies in the BlackBerry BES system and assist you to define and install appropriate security configurations.

Progent's certified Microsoft Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your current Microsoft Exchange architecture for operating in conjunction with BlackBerry BES Server or move your BlackBerry solution to the latest version of Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for installing, managing, tracking, and maintaining one or several BlackBerry BES Servers in a messaging system based on Exchange Server. Progent's BlackBerry consultant has expertise in key areas related to BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email structure, Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can assist you to add and remove BlackBerry device users on Exchange Server and Windows Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry smartphones and user accounts, back up and manage storage groups, apply permissions, set up the Mobile Data System (MDS) and Instant Messaging, deploy access control lists, manage Microsoft Exchange data flow, create, edit, and assign WLAN and Virtual Private Network configurations, set up SNMP traps, and generate management reports to summarize SNMP results.

Progent's BlackBerry consultant can support your BlackBerry solution in a variety of settings such as Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Support ServicesProgent can provide the services of a BlackBerry Certified Solution Designer to help you to plan, install, validate, troubleshoot, and document a mobile wireless environment based on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's high-level consulting support services for BlackBerry technology include business and network needs analysis, system architecture, deployment planning and implementation, performance tuning, design of a high-availability architecture, data backup and disaster recovery planning, and security design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your technical goals and to design a mobile wireless solution that meets your IT budget and aligns with your business strategy. Progent can clarify the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity architecture's suitability to accommodate a BlackBerry BES Server, help you to determine which management approach and equipment meet your requirements, and evaluate your messaging system topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can make smart decisions concerning alternatives for software editions, processors and mass storage, network design, and application set up.

To optimize network protection, Progent's BlackBerry-certified expert can help you to select and configure sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-certified security specialists to perform network-wide security assessment and compliance testing and recommend enhancements to account for your BlackBerry solution.

Call or Email Progent to Get Assistance from a BlackBerry-Qualified Expert
To get in touch with Progent about engineering expertise for BlackBerry mobile wireless integration, call 1-800-993-9400 or visit Contact Progent.



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    Catalyst line of wireless controllers streamline the administration of Wi-Fi networks by unifying the provisioning and management of wireless access points, optimizing wireless throughput by reducing the impact of RF congestion, improving Wi-Fi uptime with fast auto-failover, and strengthening data security by detecting threats and filtering network traffic according to user type and location. Progent's Wi-Fi consultants can help your business to deploy Cisco wireless LAN controller appliances to manage Wi-Fi LANs of all sizes. Progent can assist you to administer and debug your existing Cisco Wi-Fi solution or implement an efficient migration to Cisco's latest wireless controller solutions.

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    Progent's support services for software and firmware patch management offer organizations of all sizes a flexible and affordable alternative for assessing, validating, scheduling, applying, and documenting updates to your virtual and physical; servers, such as scanners, infrastructure appliances like routers and Wi-Fi APs, and Internet-of-Things devices such as alarms and robotics.

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    Microsoft Small Business Server is an affordable suite of server products that offers the basis for a feature-rich but manageable IT network. The inter-connectivity requirements of the Microsoft .NET functions included with Small Business Server calls for a network consultant with real-world background and extensive knowledge in designing and implementing effective and comprehensive business technology solutions. Progent's Microsoft-certified experts have extensive backgrounds with the technologies incorporated in SBS 2011 and Microsoft SBS 2008. This experience ensures you success in installing, administering, and troubleshooting IT solutions based on the Microsoft SBS suite of servers and applications.

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    Progent can assist small and mid-size companies to deploy efficient remote endpoint management and monitoring systems for administering endpoints operated by at-home workers.

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  • MongoLock ransomware settlement negotiation Technology Professional WannaCry ransomware settlement negotiation Services
  • BlackBerry Redirector Computer Network Service Company
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    Professionals Slackware Linux

    Progent's Linux support experts provide small businesses and developers support for managing and supporting Linux computers that run with Microsoft-based technology. Progent offers your organization access to Linux consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide range of experience provides you with an easy one-stop consulting firm to help you build and manage a protected and reliable mixed-platform network and communications environment that supports Linux and Microsoft coexistence by integrating MS Windows with major Linux derivatives including RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.

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  • Dynamics GP Migration Planning Consultancy
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    Progent's consultants have delivered support for Microsoft Dynamics GP and Great Plains software for over two decades and Progent has delivered system integration, customization, education, and troubleshooting services since the product's debut. Progent can provide in-depth support for upgrading legacy Dynamics GP/Great Plains ERP systems. Progent can help your business to plan, test, and implement an efficient migration from a an outdated release to the newest version of Microsoft Dynamics GP.

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    Progent's Microsoft-certified consultants can help you to assess the benefits of Windows Server 2012 R2 for your organization, develop pilot environments and rollout strategies, optimize your infrastructure for on-premises, multi-site, cloud-based, and partial-cloud environments, educate your IT support team, create an enterprise-wide security strategy, streamline network management, help with application development, and build and test a disaster recovery/business continuity plan.

  • On-site Support Cisco Jabber Unified CM PSTN gateway Remote Support Services
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    For large businesses, Progent can leverage internal IT staffs by offering world-class background in supporting key Microsoft and Cisco technologies. Progent's certified professionals offer Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint experience, and Microsoft SQL Server help. For the national or worldwide enterprise with branches, Progent can act as a transparent nearby supplement of enterprise network management. Progent's enterprise support services include company-wide security, online branch office support, system architecture, Sarbanes Oxley conformance, project management, and world-class service for multiple location office environments based on Enterprise Windows 2003. Progent can offer field engineers and technicians to help with a campus move or office move, or a system designer to help with setting up or utilizing an Internet Data Center or co-location site.

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    Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can help your business to halt the spread of an active ransomware attack. Call 800-462-8800

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    Progent's Microsoft-Certified SQL engineers can provide a range of services to help small businesses to plan, install, manage, and repair SQL Server 2008 systems in order to realize the optimum strategic benefit from Microsoft's state-of-the-art RDBM platform. In addition, Progent can provide consulting expertise for system infrastructure, enterprise-wide security, and custom software development to optimize the business advantage of your SQL Server network.

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    Progent's network consultants can assist your company to streamline desktop update and patch management by providing expertise with administration tools that include System Center Configuration Manager, Systems Management Server 2003, and Windows Server Update Services (WSUS).

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    Progent can help small and medium-size companies to set up IP voice platforms to provide their at-home workers the advantage of seamless extensions of the company phone infrastructure.

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    If your business network mixes Solaris technology with MS Windows, Progent can help you to incorporate your computers into a cohesive network that permits all your operating systems to run side by side for simple management, seamless information exchange, high reliability, superior performance, and tight protection. Progent's Solaris and MS Windows coexistence assistance services include network infrastructure integration and support, consulting for Windows services for UNIX, online network monitoring and administration, online technical support and repair, in-person technical support, and Help Desk services.

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    Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can assist you to halt the progress of an active ransomware breach. Call 800-462-8800

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    Forefront Threat Management Gateway 2010 builds on the proven security technologies of Microsoft ISA Server 2006 and offers a easily administered Internet gateway that delivers a single-server solution for an array of security functions such as an application layer and network layer firewall, URL filtering, malware inspection, IPS, application proxy, Virtual Private Network management, plus HTTP and HTTPS inspection. Forefront TMG 2010 provides advanced web security reporting features, permits customized reports generated by Microsoft SQL Server, integrates with Active Directory to simplify policy enforcement, and can be operated as a virtual machine to lower expenses and enhance availability. Progent's Microsoft-certified consultants can help your company to design and execute pilot and production implementations; interface Microsoft Forefront Threat Management Gateway 2010 with Windows 2008, AD, Microsoft SQL Server, Microsoft Exchange Server 2010, and SharePoint; install Forefront TMG 2010 to run on a virtual machine with Windows Hyper-V; and provide ongoing consulting and repair services. Progent can also assist you to migrate economically to Microsoft Forefront TMG 2010 from ISA Server.

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    Dynamics GP SmartList Professional

    Dynamics GP/Great Plains software includes analysis and reporting features that let you track all business processes, revenues and expenses, and sales patterns with integrated drill-down, query, and reporting functions. Progent's Dynamics GP/Great Plains reporting support services can enable you to design reports that let you understand your business more thoroughly, turning raw data into valuable management information. Progent is able to improve your reporting and analytics by providing Crystal Reports consulting, FRx support, and Microsoft Excel assistance. In addition to delivering reporting help, Progent can provide Microsoft .NET support, Microsoft SQL Server expertise, and application experience with VBasic, XML and other development environments in order to deliver specialized line-of-business software development and eCommerce applications that work transparently with Dynamics GP.

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    Microsoft Dynamics Customer Relationship Management helps mid-market companies nurture profitable customer interactions. Built-in Sales and Customer Service components allow employees to share information to help improve selling success and offer steady, effective customer service. Progent can set up the optimal server and communications environment, including mobile wireless connectivity, to back Microsoft CRM, and Progent's Experts Team can provide your small business with a certified MS CRM professional who can help you integrate Microsoft Dynamics CRM with your marketing or customer support data.

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  • Top Quality Virtual Server Hyper-V IT Consultant Troubleshooting Microsoft Hyper-V Virtual Server

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    Progent's Microsoft-certified consultants offer online or in-person expertise to help companies of all sizes to design, implement, administer, and troubleshoot a backup/restore solution built around System Center 2012 Data Protection Manager. Progent's consultants can assist you to migrate from older releases of Data Protection Manager or from a different backup/recovery platform, and Progent can optimize your SCDPM 2012 implementation for onsite, cloud, or hybrid datacenters. Progent offers as-needed support for fixing especially challenging issues, or full project management support. Progent's consultants can also help you to incorporate SCDPM 2012 into a comprehensive disaster recovery strategy.

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    Biggest On-site Support Windows Server 2012R2 Private Cloud

    Progent's Microsoft-certified consultants can help you to assess the business value of Microsoft Windows Server 2012 R2 for your company, create pilot systems and migration strategies, optimize your network for on-premises, multi-location, cloud-based, and hybrid datacenters, educate your IT management, team, create a corporate-wide security plan, automate network management, help with application development, and build and test a disaster recovery/business continuity plan.

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    ProSight Virtual Hosting Specialist

    Progent's ProSight Virtual Hosting and Management service provides comprehensive hosting of a small organization's production servers in a solution that gives the maximum level of dependability and expandability and is in addition simple to move to another host. ProSight Virtual Hosting and management options are built on proven virtualization platforms that enable small and midsize businesses with mixed- platform environments to economize dramatically on the expense of capital equipment, infrastructure support, and IT administration while achieving enterprise-class fault tolerance and an unmatched degree of vendor flexibility.

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  • Dynamics GP Power BI IT Services
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    Dynamics GP 2010 financial software is a comprehensive business management and analytics platform that integrates data and processes across your company, interfaces easily with other solutions, and connects employees, customers and suppliers unrestricted by time or place. Designed for small to mid-size businesses, Dynamics GP 2010 and Microsoft Dynamics GP Release 10.0 deliver capability for accounting, management reporting, project management, inventory and order control, e-commerce, human resource management, CRM, field force automation, manufacturing, retail management, and web-based business services. Progent can show you how to install and maintain a reliable, secure server and communications environment to support Microsoft Great Plains, and can give you access to experienced Great Plains professionals to help your business benefit from the full power of Microsoft Dynamics GP 2010.

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  • Information Technology Consultants BlackBerry Software
  • VMware VCDX Consultancy VMware SRM Engineers

  • Top Rated macOS Online Troubleshooting Consult
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    Progent offers national online phone support and consulting services for businesses that run Apple macOS and OS X networks or whose IT systems feature a combination of Apple Mac and Microsoft products. Progent's engineers offer macOS and OS X clients a variety of IT services including desktop assistance, upgrading to the most recent edition of macOS from earlier editions of Apple macOS or OS X, plus help with Mac applications. Progent can also help you with iPhone and iPad support, or migrating to iCloud services. Remote IT help provides maximum return for your IT dollar by protecting client efficiency and shortening the hours billed for computer repair services. Sophisticated remote support technology and experienced technicians and engineers allow Progent to handle most network issues without squandering time and money by going to your site. In the vast majority of cases your network issues can be remediated over the phone or via a mix of telephone help and online network analysis. Progent can make available Cisco certified CCIE network engineers and CISM premier security specialists to assist you with the toughest network issues.

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    Altaro VM Backup software from Hornetsecurity offers small and mid-size businesses a dependable and affordable platform for backing up and recovering Microsoft Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for local, remote, distributed, and cloud environments and also supports low-cost backup to Azure storage. Altaro VM Backup defends against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of online or onsite consulting services to help you to design, install, manage and troubleshoot a modern backup/restore system powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/restore service powered by on Altaro VM Backup technology.

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    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates next generation behavior analysis technology from SentinelOne to defend endpoints and physical and virtual servers against new malware attacks such as ransomware and email phishing, which easily get by legacy signature-based AV products. ProSight Active Security Monitoring safeguards on-premises and cloud resources and provides a unified platform to automate the entire threat lifecycle including blocking, identification, mitigation, cleanup, and forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new threats.

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  • System Center MOM Services
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    Even if your business has a small computer services staff and a modest technology budget, your information network can still feature the same high reliability and responsiveness that once needed a large internal service organization. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-certified and Cisco-certified IT professionals, the most recent network management software for proactive monitoring and alerts, and economical service programs such as a help desk service to keep your mission-critical business applications and servers operating.

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  • Consulting Services ransomware removal and file restore
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    Progent's proven ransomware recovery consultants can assist you to restore an IT network breached by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.

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  • Consultant Services Nagios for Linux
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    Network monitoring ordinarily involves observing a system's resource utilization in order to uncover throughput bottlenecks or troubleshoot hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free monitoring tools that work under Linux or UNIX and can be deployed to observe multi-OS networks where UNIX and Windows operate together. Progent's network support consultants can show you how to use both these tools to optimize and troubleshoot your network. Progent's Linux consulting services offer small businesses and developers assistance with managing and supporting UNIX and Linux networks that coexist with Microsoft-based products.

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