Consulting Support Services for BlackBerry Technology
RIM BlackBerry Support ServicesBlackBerry mobile PDAs were once among the most popular solutions for maintaining location-independent access to messaging, calendars, web-based applications, and other critical business data. Progent offers Boise, Idaho companies the expertise of BlackBerry-certified professionals who can help organizations to maintain their BlackBerry environments or migrate efficiently to a current smartphone solution.

As the complexity of small business IT technology has expanded, and as the need for world-class protection, dependability, and disaster recovery has become the norm for businesses regardless of size, successful deployment and maintenance of BlackBerry solutions has grown more difficult. To deal with areas such as data protection, business continuity, and synchronization of BlackBerry PDAs with diverse email servers and shared databases, small businesses often resort to outside consulting professionals who offer expertise in RIM BlackBerry integration and maintenance.

Progent can provide the expertise of BlackBerry-premier engineers who can assist small businesses to plan, administer, and troubleshoot BlackBerry-based environments affordably and effectively, eliminating the requirement for an internal BlackBerry technology expert and reducing the expense and hassle of supporting wireless workers. Progent's BlackBerry technology engineers have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified network security professionals. This breadth of knowledge, coupled with Progent's efficient online service delivery capabilities, provides small companies an economical alternative for incorporating BlackBerry technology productively into their information network.

Progent's consultants can assist you with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Exchange setup so that your data and messaging infrastructure function optimally with BlackBerry BES Server. Progent can also assist you to migrate from older editions of BlackBerry and Microsoft software, configure easy-to-use management utilities to help you monitor and support BlackBerry devices across your business, define security policies that are right for your company, customize wireless software, and make sure that your network infrastructure is appropriately designed to handle your BlackBerry clients. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry information is incorporated in your scheduled backup processes so that it can be restored rapidly and safely.

Boise Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Boise Metro Area.

Onsite IT Consulting
Progent locations in Boise Metro Area

City Address Phone Link
Boise 702 W. Idaho Street, Suite 1100
Boise, ID 83702
United States
(208) 506-7006 Boise Network Support Services

Integration Support for BlackBerry Enterprise Server (BES)
RIM's advanced solution for managing large collections of BlackBerry devices is the BlackBerry Enterprise Server. This sophisticated software allows Microsoft Exchange Server, Lotus Domino, or Novell GroupWise clients to transmit and receive emails that are encrypted in wireless transit to provide optimum data protection. BES Server also simplifies a wide selection of critical management jobs ranging from BlackBerry configuration and updates to mobile security and high availability.

BlackBerry Enterprise Server Integration Help

Progent's BlackBerry-certified engineers can assist you to utilize RIM BlackBerry Enterprise Server to do basic tasks such as:

  • Deploy and manage applications
  • Plan smartphone, program, and policy updates
  • Update BlackBerry device software remotely
  • Manage user configurations with BlackBerry's extensive library of policies

Progent's BlackBerry-certified consultants can also help you to use BlackBerry BES Server to implement important procedures not supported by the less advanced BlackBerry BES Server Express. These tasks include:

  • Install and manage BlackBerry's fault-tolerant architecture based on VMware
  • Deploy BlackBerry smartphones wirelessly
  • Set specialized administration roles
  • Automatically track and analyze the health of your solution

Some Ways That Progent Can Assist You to Maintain and Troubleshoot Your BlackBerry Solution
Progent can provide a seasoned engineer who has earned certifications from Research in Motion in all key facets of BlackBerry integration. Progent's BlackBerry consulting skills span areas from troubleshooting synchronization problems to designing mobile productivity solutions based on BlackBerry Enterprise Server. These RIM BlackBerry credentials and their associated practice areas include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced skills for deploying, administering, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in an email environment powered by Microsoft Exchange Server. Progent's BlackBerry-certified engineer offers expertise in important technologies related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can show you how to add and remove BlackBerry device users on Microsoft Exchange and Microsoft Active Directory, set up, track, and administer BlackBerry Enterprise Server, manage BlackBerry devices and user accounts, archive and support storage groups, configure permissions, install the Mobile Data System and Instant Messaging, implement push and pull access control lists, control Exchange data flow, generate, edit, and assign WLAN and VPN configuration sets, set up SNMP traps, and produce reports based on SNMP results.

Progent's BlackBerry consultant can support your BlackBerry solution in a variety of environments such as Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ExpertsProgent offers the support of a BlackBerry Certified Solution Designer to help you to design, install, test, repair, and produce documentation for a mobile wireless environment built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's advanced engineering services for BlackBerry include business and technology requirements assessment, solution design, installation strategy and implementation, performance tuning, design of a high-availability architecture, information backup and business recovery planning, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your operational goals and to create a mobile wireless system that meets your IT budget and aligns with your business plans. Progent can clarify the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity architecture's suitability to accommodate a BlackBerry Enterprise Server, help you to decide which management model and equipment meet your requirements, and evaluate your email and messaging system topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at informed choices about alternatives for software versions, processors and storage, network design, and application configuration.

To maximize network protection, Progent's BlackBerry consultant can help you to select and activate appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-certified security specialists to perform network-wide security assessment and compliance validation and recommend improvements to accommodate your BlackBerry solution.

Call or Email Progent for Support from a BlackBerry-Certified Specialist
If you wish to get in touch with Progent about technical assistance for BlackBerry mobile wireless integration, call 1-800-993-9400 or see Contact Progent.

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    UNIX Migration Consultant

    Progent can assist your business to plan and execute an efficient migration from a Solaris-based information system to a network powered by Microsoft Windows and suited for running Microsoft's popular office productivity products, business applications, and developer tools. Progent's Sun Solaris, Windows and Cisco engineers and application experts can help you guard your information and minimize productivity discontinuity by designing an efficient transition strategy that protects your existing investments in Sun Solaris software and technology. UNIX-to-Windows migration consulting expertise offered by Progent include evaluation of current environment, migration strategy and validation, MS Exchange migration support, data and application software migration, and server and storage transition and consolidation.

  • Urgent Small Office Migration Help Small Office Professional
  • Wave 2 Wi-Fi controller On-site Technical Support CCIE Expert Certified wi-fi controller Consulting Services
  • Windows Server 2012 R2 Cloud Professional Windows Server 2012R2 Configuration Manager Professionals
  • Windows Server 2019 Cybersecurity Support and Help Microsoft Windows Server 2019 migration Specialists

  • Wi-Fi IP phone integration Professionals
    24/7 Computer Consultants 802.11ac Wireless

    Progent's Cisco-certified Wi-Fi technology experts can assist you to configure, administer, and troubleshoot Cisco Wi-Fi devices including Cisco's Aironet and Meraki 802.11ac Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.

  • Wireless Example Application Case Study Wireless Integration

  • Lync Server 2013 and iPad Consulting
    Microsoft Certified Partner Lync Server 2013 PSTN Gateway Consultants

    Microsoft Lync 2010 supports Instant Messaging, Presence, voice/video conferencing, desktop sharing, and both IP-based and PSTN calling. Microsoft Lync 2010 can enhance the capability of Microsoft Exchange, SharePoint Server and Office desktop or Microsoft 365 and streamlines management through integration with Active Directory. Lync 2010 can also reduce capital and operational costs by eliminating Voice-over-IP equipment and subscription services, PBX gear, or conventional video conferencing solutions. Progent's certified IM and Presence experts offer remote and onsite support to help you to maintain and troubleshoot your current Lync 2010 deployment or evaluate the benefits of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped version of the product family. Progent can also help your organization to design and carry out an efficient Skype for Business migration.

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  • IOS XE Software IT Consulting
    Catalyst 8200 Technical Support

    Cisco has designed a full array of routers including routers designed to deliver the protection, performance, and reliability demanded by customers from small offices to worldwide enterprises and service providers. Cisco routers feature support for redundancy, automatic failthrough, and redundant power for improved fault tolerance and network uptime. Progent can help you choose and integrate Cisco routers to establish a solid infrastructure for your network and to make it easy to expand as you support new users, open new offices, install new services, extend your network to customers and partners, and support an increasingly mobile workforce. Progent offers expertise in a range of routers powered by Cisco's IOS platform, such as Cisco's 800 family of small office routers, Cisco 1800 and 3800 ISR routers, Cisco 3900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, CRS Carrier Routing System for core Networks, as well as older 3600 and 3700 Series Routers.

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