Consulting Support for BlackBerry Solutions
RIM BlackBerry Consulting ServicesBlackBerry mobile smartphones were at one time among the most popular products for maintaining location-independent connectivity to email, calendars, web programs, and other critical business data. Progent offers Boise, Idaho businesses the services of BlackBerry-premier professionals who can help organizations to maintain existing BlackBerry deployments or migrate smoothly to a modern mobile platform.

As the complexity of small business networks has increased, and as the demand for enterprise-class protection, reliability, and disaster recovery has become the standard for businesses regardless of size, successful deployment and support of RIM BlackBerry solutions has become more challenging. To handle issues like data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of email systems and shared databases, small organizations often resort to external support firms who specialize in RIM BlackBerry integration and troubleshooting.

Progent can provide the expertise of BlackBerry-certified consultants who can assist small organizations to design, manage, and troubleshoot BlackBerry environments economically and efficiently, dispensing with the need for an in-house BlackBerry solutions specialist and reducing the expense and stress of supporting wireless workers. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security specialists. This range of knowledge, combined with Progent's efficient remote support capabilities, gives small companies an economical alternative for integrating RIM BlackBerry technology seamlessly into their business information system.

Progent's experts can assist you with SQL Server 2016 integration and development support, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your data and email systems function optimally with BlackBerry BES Server. Progent can also show you how to migrate from previous releases of BlackBerry and Microsoft software, set up easy-to-use management utilities to help you monitor and support BlackBerry devices across your business, recommend security policies that make sense for your company, customize mobile software, and make sure that your network infrastructure is appropriately designed to handle your BlackBerry users. In addition, Progent's business continuity consultants can help ensure that your BlackBerry data is incorporated in your regular backup processes in order that it can be recovered rapidly and thoroughly.

Boise Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Boise Metro Area.

Onsite IT Consulting
Progent locations in Boise Metro Area

City Address Phone Link
Boise 702 W. Idaho Street, Suite 1100
Boise, ID 83702
United States
(208) 506-7006 Boise Network Support Services

BlackBerry BES Server Consulting Support
The BlackBerry Enterprise Server (BES) offers businesses a centralized and safe source for incorporating BlackBerry wireless devices into their messaging, groupware, and software application environment. BlackBerry Enterprise Server enables wireless BlackBerry clients to access Microsoft Exchange Server, Lotus, or Novell GroupWise email and to synchronize BlackBerry devices with PC desktops to ensure consistent information for collaborative programs such a schedules, contact lists, tasks, instant messaging, and specialized business software. Thanks to BlackBerry Enterprise Server integration with Microsoft Exchange, users with BlackBerry handsets have push-based connectivity with Exchange email as well as to IM-capable applications via Microsoft Office Live Communications Server and Microsoft Lync Server 2010 support.

BlackBerry Enterprise Server Support

Progent's BlackBerry-premier consultants can help you design, configure, and troubleshoot BlackBerry Enterprise Server (BES) so that you optimize the productivity of BlackBerry users, streamline the management of a BlackBerry environment, and lower the expense of supporting mobile workers.

Expert RIM BlackBerry Consulting Support Offered Remotely from Progent
Progent's authorized BlackBerry support specialists are accessible online to provide prompt assistance to businesses in the Boise region or anywhere in Idaho. Progent's seasoned online technical support experts have helped businesses solve network problems and reduce IT service costs in each state in the country and built a substantial base of satisfied clients. (Refer to Progent's customer testimonials.)

Progent offers remote consulting support for a broad selection of issues associated with RIM BlackBerry software and devices such as wireless synchronization, configuration with Exchange Server, setting up BlackBerry Enterprise Server, and improving wireless security. Important RIM BlackBerry certifications earned by Progent's consulting professionals include:

BlackBerry Certified Support Specialist
Blackberry HelpA Progent BlackBerry Certified Support Specialist can assist you to carry out common technical functions including setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, setting up e-mail filters and auto-signature, modifying user accounts, update BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to run with your corporate email solution. Progent's certified service professionals can also assist your business to troubleshoot a wide array of issues associated with synchronization, device detection, email consistency, web access, wireless connections, IM, PC software installation, and Desktop Redirector.

As a top innovator in providing nationwide remote consulting services for small business IT networks, Progent offers responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your wireless technical support costs at a minimum and, by solving problems quickly, maximizes the productivity of your BlackBerry smartphone clients.

BlackBerry Certified Server Support Specialist
Blackberry ConsultantsProgent's BlackBerry Certified Server Support Specialist has the knowledge required to configure and troubleshoot the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry expert can help you to use tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to perform critical procedures such as troubleshooting enterprise activation problems, registering and deleting BlackBerry smartphone clients, setting activation passwords, implementing wireless software installation and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and recovery processes.

Progent's BlackBerry-certified engineers can also help you to operate management software such as the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow issues, and utilizing wireless LANs for enterprise activation. In addition, Progent can explain the role of IT policies in the BlackBerry BES system and help your company to select and install sensible security configurations.

Progent's Microsoft-certified Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your current Exchange infrastructure for working in conjunction with BlackBerry BES Server or migrate your BlackBerry solution to the latest edition of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for installing, administering, tracking, and maintaining one or several BlackBerry Enterprise Servers in a messaging system powered by Exchange. Progent's BlackBerry consultant offers support skills in key technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can show you how to add and remove BlackBerry smartphone users on Microsoft Exchange and Windows Active Directory, configure, track, and administer BlackBerry BES Server, manage BlackBerry smartphones and user accounts, archive and support storage groups, apply permissions, install the Mobile Data System (MDS) and Instant Messaging, implement push and pull access control lists, control Exchange data flow, generate, edit, and apply WLAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and produce management reports to summarize SNMP results.

Progent's BlackBerry-certified engineer can help you with your BlackBerry solution in a number of environments that can include Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

Contact Progent to Get Assistance from a BlackBerry-Qualified Professional
If you wish to ask Progent about technical help for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or visit Contact Progent.

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    Microsoft allows you to create seamless hybrid ecosystems that integrate Microsoft 365 Exchange Online and on-premises Exchange systems. This allows you to have specific Exchange mailboxes hosted at your physical datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consultants can help your organization with any facet of planning, integrating and troubleshooting your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange specialists can provide as-needed support to help you through stubborn technical issues and also can provide comprehensive project management outsourcing to make sure your hybrid Exchange initiative is carried out on schedule and on budget.

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    Progent's ProSight Virtual Hosting outsourcing provides complete hosting of a small company's production servers in a solution that delivers the highest degree of dependability and scalability and is also easy to move to another host. ProSight Virtual Hosting and management options are based upon proven virtualization techniques that enable small and midsize companies with multi- platform environments to save significantly on the expense of capital investments, infrastructure support, and network management while benefiting from enterprise-class fault tolerance and an unmatched degree of vendor independence.

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    Progent's ProSight Email Guard solution uses the services and infrastructure of top data security vendors to provide centralized control and comprehensive protection for your inbound and outbound email. The powerful architecture of Email Guard integrates a Cloud Protection Layer with an on-premises gateway device to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of unwanted email from reaching your security perimeter. This reduces your vulnerability to inbound attacks and conserves system bandwidth and storage. ProSight Email Guard's onsite security gateway appliance provides a deeper layer of analysis for incoming email. For outgoing email, the onsite gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The local gateway can also assist Exchange Server to track and safeguard internal email that stays within your security perimeter.

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    Progent's Microsoft certified consultants can help you define and deploy a smooth in-place Exchange Server 2003 upgrade plan that avoids network downtime, reduces long-term service demands, and makes your Exchange 2003 Server easy to administer. For complex multiple server or multi-site upgrades, Progent offers the background to complete your project rapidly and economically. Progent's Exchange 2003 support, repair, and consulting offerings include expertise with the integration of third-party add-ons to Microsoft Exchange Server 2003 that are in keeping with your business goals.

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    Progent's ProSight Email Guard uses the technology of leading data security companies to provide web-based management and comprehensive security for all your email traffic. The hybrid architecture of Progent's Email Guard combines cloud-based filtering with a local security gateway appliance to provide advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-based malware. The Cloud Protection Layer serves as a first line of defense and blocks most unwanted email from making it to your network firewall. This reduces your vulnerability to inbound threats and conserves system bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance provides a deeper layer of analysis for inbound email. For outgoing email, the on-premises gateway provides AV and anti-spam filtering, DLP, and email encryption. The onsite security gateway can also help Microsoft Exchange Server to track and protect internal email traffic that originates and ends within your corporate firewall.

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    E-Mail Guard from Postini provides continually updated spam and virus filtering, content filtering, and security from e-mail-borne DHA attacks and DSA attacks. Progent is a Postini aggregator and service specialist. If your company is too small to purchase for a standard Postini license, you can still get the use of Postini's Perimeter Management services via Progent's E-Mail Guard antispam and virus protection service offering. Progent's certified email security professionals can help you create an email defense plan that features anti-spam and anti-virus products and policies.

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    With Cisco Catalyst switches for small and mid-size companies, Cisco enables companies to gain all the advantages of adding intelligent services to their networks. Cisco's switch product line makes it possible to enable features to make your IT network highly robust to accommodate real-time needs, scalable to facilitate growth, safe enough to protect confidential information, and capable of prioritizing and controlling traffic flows to streamline system operations. Progent's CCIE and CCNP certified consultants can help you pick out and integrate Cisco Catalyst switches that make sense for your business. Also, Progent's CISSP certified security specialists can show you how to create a strategic security plan and configure Cisco switches so they help support your security policies. Cisco Catalyst switches that Progent provides expertise for include the Cisco Catalyst Express 500 switches, Cisco Catalyst 3750 switches, Cisco Catalyst 4900 switches, and Catalyst 6500 Series Switches.

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    Forefront TMG 2010 builds on the powerful security capabilities of Microsoft ISA Server 2006 and offers a centrally administered Internet gateway that delivers a one-server platform for a variety of security features including an multi-layer firewall, URL monitoring and filtering, antimalware, IPS, reputation services, Virtual Private Network control, and HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 includes comprehensive web security reporting features, allows custom reporting powered by Microsoft SQL Server, works with Active Directory to simplify authentication and policy enforcement, and can be installed as a virtual server to lower costs and improve availability. Progent's Microsoft consultants can assist your company to design and execute test and production implementations; integrate Microsoft Forefront Threat Management Gateway 2010 with Windows Server 2008, Active Directory, Microsoft SQL Server, Exchange Server 2010, and SharePoint 2010; install Microsoft Forefront Threat Management Gateway to operate on a virtual server with Microsoft Windows Hyper-V; and deliver continuing support and repair services. Progent can also help you to migrate smoothly to Microsoft Forefront Threat Management Gateway 2010 from Microsoft ISA Server 2006 or 2004.

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    Progent's Microsoft-certified consultants can help you design, document, implement, manage, and repair a system-wide move to 64-bit server and client OS software and applications. Progent can help you test your 64-bit environment to make sure it supports all of the important 32-bit applications which you want to retain plus the new 64-bit editions of software you wish to run.

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    Progent's Cisco CCIE-certified Wi-Fi network experts offer remote or on-premises integration and troubleshooting support to assist you to plan, configure, upgrade, tune, administer and troubleshoot Aironet Wi-Fi AP deployments of any size or architecture. Progent's Cisco Wi-Fi controller consultants can also assist you to integrate your wireless environment with your wired network infrastructure and cloud-hosted resources to create a seamless enterprise connectivity solution that is simple to manage and scale. Progent also offers affordable wireless site surveys to assist you to determine the most appropriate selection, placement and setup of Aironet wireless APs to accommodate your unique office design, building structure, and anticipated workloads.

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    Before Progent's MOM-based solution, system issues were handled reactively, once users complained about them. With the benefit of proactive, computer generated warnings and trend reports sent by Microsoft Operations Manager, Progent can now ward off system issues before they grow to be serious enough to impact network availability. Because of Microsoft Operations Manager, Progent can deal with incipient problems before customers know that the problems are there. Progent has expertise with Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to deliver small company IT systems enterprise-class service continuity, safety and performance.

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    Progent's compensation model is built on contribution, so just like working as a freelance consultant, your earnings are directly tied to your work effort. Some of our support staff focus on quality of life and choose to work at an easy pace, using our flexible calendar to pursue personal pursuits such as mountain biking, car racing, skiing, fishing, vacations, or sharing private time with relatives and acquaintances. Other consultants take advantage of the opportunity to make big dollars through lots of effort and extended hours. Progent completely encourages both sides of the spectrum plus any point in between.

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    Progent's Cisco-certified CCIE consultants can assist your business to configure, manage, upgrade, optimize and debug Catalyst switches. Progent can also help your business to harden the security of Catalyst switches and migrate smoothly from legacy switches to modern devices.

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    Microsoft has made a strong effort to enable seamless hybrid ecosystems that combine Microsoft 365 and on-premises Exchange systems. This allows you to have certain Exchange mailboxes hosted on your physical datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consultants can help you with any phase of planning, integrating and debugging your hybrid Exchange solution. Progent's Exchange specialists can deliver as-needed expertise to help you resolve challenging technical issues and also can provide extensive project management outsourcing to ensure your hybrid Microsoft 365 Exchange initiative is completed on schedule and within budget.

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    Microsoft 365, formerly called Office 365, is Microsoft's extensive suite of productivity apps and cloud-hosted services available on a subscription basis. Microsoft 365 programs and cloud services are available in an array of subscription plans intended for markets from students and households to global enterprises. Progent offers fast and easy online access to consultants with expertise in Microsoft, macOS, Apple iOS, and Google Android platforms. Progent can help you to evaluate the many subscription plans offered with Microsoft 365 and integrate your network with Microsoft 365 so you realize maximum business value. Progent offers expertise with multi-vendor networks that incorporate Windows, macOS or OS X, and Linux software. Progent can also help your business to build and maintain hybrid networks that seamlessly integrate on-premises and cloud-based resources.

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    Progent has two decades of experience assisting small and medium-size companies to design, implement, optimize, administer, and debug computer networks that incorporate teleworkers.

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    Progent offers national online technical support and consulting services for businesses that operate Solaris environments or whose IT systems include a combination of Solaris and Microsoft products. Remote technical support offers maximum leverage for your IT dollar by preserving client efficiency and limiting the hours charged for network repair services. Advanced online access tools and experienced technicians and engineers combine to enable Progent to handle most network issues without wasting time and expense by going to your site. In the vast majority of cases your network problems can be remediated over the phone or through a combination of phone support and remote connectivity. Progent can make available Cisco CCIE infrastructure experts and CISSP premier security professionals to help with the toughest network problems.

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    Progent's Microsoft-certified Excel and Office 365 Excel consultants offer a wide variety of online support services to assist your organization to design, program, pilot test, install, administer, and debug business applications based on any release of Excel, including Excel 2016 and Office 365 Excel. Progent can help you to move your legacy Excel applications to the latest releases of Excel, support Excel on Apple iOS-powered iPhones and iPads and Android phones and tablets, and fix compatibility issues between different releases of Excel. Progent offers on-demand support to organizations who need a fast fix to a specific problem associated with Office Excel and Progent also offers full project management support for migrating or developing mission-critical applications built on Office Excel. Progent's cost-effective online training classes for Office Excel can be customized to address the needs of individual users or groups.

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  • Exchange 2007 Edge Server IT Consulting
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    Progent's Microsoft certified support team can help you design and deploy a smooth in-place Microsoft Exchange 2007 migration strategy that minimizes productivity disruption, reduces ongoing support requirements, and makes your Exchange Server 2007 easy to manage. For complicated multi-server or multi-site upgrades, Progent offers the background to finish your project quickly and affordably. Progent's Microsoft Exchange 2007 support, troubleshooting, and consulting offerings include assistance with the configuration of outside vendor add-ons to Exchange 2007 Server and the design of unified messaging solutions powered by Exchange 2007 Server.

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