Consulting Support for BlackBerry Solutions
BlackBerry SupportBlackBerry mobile smartphones were once one of the most popular products for achieving anytime-anywhere connectivity to messaging, scheduling, web applications, and other critical business data. Progent offers Boise, Idaho businesses support from BlackBerry-certified consultants who can help companies to manage existing BlackBerry deployments or migrate efficiently to a more popular smartphone solution.

As the complexity of small business IT technology has expanded, and as the demand for world-class security, dependability, and recoverability has become the norm for organizations of all sizes, effective deployment and support of RIM BlackBerry solutions has become more difficult. To deal with areas like data protection, business continuity, and synchronization of BlackBerry PDAs with diverse email servers and corporate databases, small businesses often resort to outside support firms who offer expertise in BlackBerry integration and maintenance.

Progent offers the services of BlackBerry-certified consultants who can assist small organizations to design, administer, and repair BlackBerry-based environments affordably and effectively, eliminating the necessity for an internal BlackBerry technology expert and reducing the cost and stress of supporting mobile work groups. Progent's BlackBerry specialists have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security professionals. This range of knowledge, combined with Progent's efficient remote service delivery model, provides small companies a budget-friendly solution for incorporating BlackBerry technology productively into their business information network.

Progent's consultants can help you with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your data and messaging infrastructure operate efficiently with BlackBerry BES Server. Progent can also assist you to upgrade from previous versions of BlackBerry and Microsoft technology, configure easy-to-use management utilities to help you track and support BlackBerry devices across your business, recommend security policies that make sense for your company, customize wireless applications, and make sure that your network architecture is properly configured to handle your BlackBerry users. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry information is incorporated in your regular backup procedures so that it can be recovered rapidly and safely.

Boise Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Boise Metro Area.

Onsite IT Consulting
Progent locations in Boise Metro Area

City Address Phone Link
Boise 702 W. Idaho Street, Suite 1100
Boise, ID 83702
United States
(208) 506-7006 Boise Network Support Services

Technical Expertise for BlackBerry Enterprise Server
RIM's high-end platform for administering big collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This sophisticated tool allows Exchange, Lotus, or Groupwise users to send and receive messages that stay encrypted during wireless transit to provide optimum security. BlackBerry Enterprise Server also streamlines a wide selection of vital management tasks ranging from BlackBerry configuration and upgrades to mobile security and high availability.

BlackBerry BES Server Configuration Support

Progent's BlackBerry-certified consultants can help you utilize RIM BlackBerry BES Server to do routine tasks like:

  • Deploy and manage applications
  • Schedule smartphone, program, and policy updates
  • Update BlackBerry smartphone firmware wirelessly
  • Control user settings with BES Server's vast library of IT policies

Progent's BlackBerry-certified engineers can also assist your company to utilize BlackBerry Enterprise Server to implement key tasks not supported by the entry-level BES Server Express. These tasks include:

  • Set up and manage BES Server's high-availability architecture based on virtualization
  • Install BlackBerry smartphones remotely
  • Establish specialized administration roles
  • Monitor and report on the integrity of your solution

Some Ways That Progent Can Help You to Manage and Support Your BlackBerry Environment
Progent can deliver an experienced engineer who has been awarded accreditations from Research in Motion in all major facets of BlackBerry integration. Progent's BlackBerry support services range from troubleshooting synchronization problems to designing mobile workforce solutions based on BlackBerry Enterprise Server (BES). These BlackBerry credentials and their respective practice areas include:

BlackBerry Certified Support Specialist
Blackberry HelpA Progent BlackBerry Certified Support Specialist can assist your business to carry out common support operations including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account settings, launching e-mail filters and auto-signature, changing user profiles, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to work with your company email software. Progent's seasoned experts can in addition assist your business to resolve a wide range of problems concerning synchronization, handset recognition, messaging consistency, web browsing, mobile connectivity, Instant Messaging, PC application configuration, and Desktop Redirector.

As a top innovator in delivering countrywide online help for small company networks, Progent can provide responsive and economical access to a BlackBerry Certified Support Specialist. Progent's online technical support expertise keeps your BlackBerry support expenses at a minimum and, by resolving problems quickly, optimizes the productivity of your BlackBerry smartphone clients.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent offers the support of a BlackBerry Certified Solution Designer to assist you to plan, install, validate, troubleshoot, and produce documentation for a wireless solution based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's high-level consulting services for BlackBerry technology include business and technology requirements analysis, solution architecture, roll-out planning and execution, performance tuning, design of a high-availability architecture, data backup and business recovery planning, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your operational goals and to design a mobile wireless environment that fits within your IT budget and aligns with your business strategy. Progent can clarify the impact of your operational processes on the design of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's suitability to accommodate a BlackBerry BES Server, help your organization to determine which management approach and equipment match your needs, and evaluate your messaging environment configuration. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can arrive at smart choices about alternatives for software editions, server hardware and storage, network topology, and application configuration.

To optimize system protection, Progent's BlackBerry expert can help you to choose and activate appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-certified security specialists to perform company-wide security assessment and compliance testing and recommend enhancements to accommodate your BlackBerry environment.

Contact Progent for Support from a RIM BlackBerry-Certified Professional
To get in touch with Progent about engineering support for BlackBerry mobile wireless technology, phone 1-800-993-9400 or go to Contact Progent.

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