Consulting and Technical Support for BlackBerry Environments
BlackBerry wireless smartphones were at one time one of the most popular products for maintaining anytime-anywhere access to email, calendars, web programs, and other critical business data. Progent can provide Boise, Idaho companies the expertise of BlackBerry-certified experts who can assist businesses to maintain their BlackBerry environments or migrate smoothly to a more popular mobile platform.
As the complexity of small business networks has expanded, and as the need for world-class protection, reliability, and disaster recovery has grown to be the norm for businesses of any size, successful deployment and support of BlackBerry solutions has grown increasingly difficult. To address areas such as security, business continuity, and synchronization of BlackBerry PDAs with a variety of email servers and company databases, small organizations frequently turn to external support professionals who offer expertise in BlackBerry installation and troubleshooting.
Progent can provide the expertise of BlackBerry-premier consultants who can assist small businesses to design, manage, and repair BlackBerry-based environments economically and effectively, eliminating the necessity for an in-house BlackBerry solutions expert and lowering the expense and stress of supporting wireless workers. Progent's BlackBerry engineers have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security professionals. This range of knowledge, combined with Progent's proven remote service delivery model, provides small companies a budget-friendly alternative for incorporating BlackBerry technology productively into their information system.
Progent's consultants can assist you with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your database and messaging systems operate optimally with BlackBerry BES Server. Progent can also show you how to migrate from older editions of BlackBerry and Microsoft software, set up streamlined administration utilities to enable you to monitor and control BlackBerry smartphones throughout your company, recommend security policies that are right for your company, customize wireless applications, and make sure that your IT network architecture is properly designed to accommodate your BlackBerry clients. Also, Progent's business continuity consultants can help ensure that your BlackBerry information is included in your regular backup processes in order that it can be restored quickly and thoroughly.
Boise Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Boise Metro Area.
Progent locations in Boise Metro Area
Consulting Help for BlackBerry BES Server
BlackBerry Enterprise Server streamlines administration and maintenance of BlackBerry devices, offering a centralized solution for handling critical jobs such as smartphone deployment, upgrades, and deactivation and providing a strong foundation for security and fault tolerance. BlackBerry Enterprise Server (BES) supports transparent communication between Exchange, Groupwise, or IBM Lotus Domino email platforms and BlackBerry handsets and allows remote synchronization.
BES Server provides a variety of data protection options starting with advanced encryption of messages sent between a BlackBerry device and BlackBerry Enterprise Server based on Advanced Encryption Standard (AES) or Triple Data Encryption Standard. BlackBerry Enterprise Server also permits excellent versatility in selecting levels of protection to match the special requirements of your company's environment. Progent's BlackBerry authorized engineers can help your company to choose advanced security features and activate them remotely. Samples of these over-the-air configurable security features include:
- Lock down a device
- Wipe data from a missing or stolen BlackBerry smartphone
- Lock out Bluetooth
- Activate built-in protection against malware
BlackBerry Enterprise Server also provides versatility in selecting how to prevent mobile users from loading or running unsafe or prohibited code. Progent can help you to choose protective techniques like:
- Specify precisely what applications are allowed on the device
- Block third-party software from allocating persistent storage on the smartphone
- Select what functions third-party programs can access on the smartphone
- Limit the types of access external programs running on the BlackBerry device can establish
- Prevent all external programs from being installed or executed on the device
How Progent Can Assist You to Maintain and Troubleshoot Your BlackBerry Environment
Progent can provide an experienced BlackBerry support who has earned accreditations from RIM in all key aspects of BlackBerry technology. Progent's BlackBerry consulting skills span areas from troubleshooting synchronization problems to designing mobile productivity solutions built around BlackBerry BES Server. These BlackBerry certifications and their associated practice areas include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help your company to carry out basic support functions including configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account configurations, setting up messaging filters, modifying user accounts, upgrading BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to run with your corporate email solution. Progent's certified service professionals can in addition assist your business to resolve a wide array of problems associated with synchronization, device recognition, email reconciliation, web access, mobile connections, IM, desktop software installation, and Desktop Redirector.
As a top innovator in delivering nationwide remote technical assistance for small company IT networks, Progent offers responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your wireless support expenses low and, by solving problems quickly, optimizes the productivity of your BlackBerry users.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to help your company to design, deploy, validate, repair, and document a wireless environment based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's world-class engineering support services for BlackBerry technology include business and technology needs assessment, solution design, installation planning and execution, performance tuning, design of a high-availability architecture, data backup and business recovery consulting, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your functional objectives and to design a wireless environment that meets your information technology budget and aligns with your business plans. Progent can explain the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing network infrastructure's ability to support a BlackBerry Enterprise Server, help you to decide which management approach and physical components meet your requirements, and evaluate your messaging environment configuration. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart choices concerning alternatives for software editions, processors and storage, network architecture, and application set up.
To optimize system security, Progent's BlackBerry-certified consultant can help you to choose and enable appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-certified security specialists to perform network-wide security vulnerability and compliance testing and suggest improvements to accommodate your BlackBerry environment.
Call or Email Progent for Help from a BlackBerry-Qualified Specialist
In order to ask Progent about consulting expertise for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or see Contact Progent.