Consulting Support Services for BlackBerry Environments
BlackBerry Support ServicesBlackBerry wireless PDAs were once one of the most popular solutions for achieving location-independent access to email, scheduling, web applications, and other vital business data. Progent offers Boise, Idaho businesses the expertise of BlackBerry-premier consultants who can assist businesses to manage existing BlackBerry deployments or migrate efficiently to a current smartphone solution.

As the sophistication of small business IT technology has expanded, and as the demand for world-class protection, dependability, and recoverability has become the norm for businesses of any size, effective integration and support of RIM BlackBerry technology has grown more difficult. To handle areas such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with diverse email systems and shared databases, small organizations often turn to outside consulting professionals who offer expertise in BlackBerry installation and troubleshooting.

Progent can provide the services of BlackBerry-premier consultants who can help small organizations to plan, administer, and troubleshoot BlackBerry-based solutions economically and effectively, eliminating the need for an in-house BlackBerry solutions expert and reducing the expense and hassle of maintaining mobile workers. Progent's BlackBerry technology specialists have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified security specialists. This range of experience, combined with Progent's efficient remote service delivery model, provides small businesses a budget-friendly solution for incorporating RIM BlackBerry technology seamlessly into their information system.

Progent's consultants can assist you with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your data and email systems function optimally with BlackBerry BES Server. Progent can also show you how to upgrade from older versions of BlackBerry and Microsoft software, set up easy-to-use management tools to help you monitor and control BlackBerry smartphones across your company, define security policies that are right for your company, customize mobile software, and ensure that your IT network architecture is properly configured to accommodate your BlackBerry clients. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry information is included in your scheduled backup procedures in order that it can be recovered rapidly and safely.

Boise Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Boise Metro Area.

Onsite IT Consulting
Progent locations in Boise Metro Area

City Address Phone Link
Boise 702 W. Idaho Street, Suite 1100
Boise, ID 83702
United States
(208) 506-7006 Boise Network Support Services


BlackBerry BES Server Consulting and Technical Help
The BlackBerry Enterprise Server (BES) offers companies a centralized and secure source for integrating BlackBerry wireless devices into their messaging, groupware, and application infrastructure. BlackBerry Enterprise Server (BES) allows wireless BlackBerry users to access Exchange Server, IBM Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry handsets with workstations to ensure up-to-date information for collaborative programs such a schedules, contact lists, to-do lists, instant messaging, and custom business software. Due to BlackBerry Enterprise Server (BES) support for Microsoft Exchange, mobile workers carrying BlackBerry smartphones have push-based access to Exchange messages as well as to instant messaging-capable applications through Microsoft Communications Server and Microsoft Lync Server 2010 integration.

BlackBerry Enterprise Server Consulting Support

Progent's BlackBerry-premier engineers can assist you to design, implement, and maintain BlackBerry Enterprise Server (BES) so that you optimize the efficiency of BlackBerry clients, streamline the administration of a BlackBerry solution, and reduce the expense of maintaining a mobile workforce.

Progent's Online BlackBerry-certified Consulting Services is Quick and Economical
For businesses in Boise, Idaho who need quick and economical help from an authorized RIM BlackBerry support expert, Progent provides efficient remote assistance from a seasoned network support team who have provided network solutions to organizations in every state in the country. (Refer to Progent's client testimonials.)

Online consulting services eliminates travel expense and lets engineers fix problems quickly, so you minimize wasted productivity. Progent's RIM BlackBerry specialists have been awarded certifications in all BlackBerry technologies and offer expert help in fields such as fixing synchronization problems, configuring BlackBerry Enterprise Server (BES), and designing a protected, high-availability system architecture for BlackBerry users. Credentials held and practice areas mastered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry HelpProgent's BlackBerry Certified Support Specialist can help your company to perform common support operations including configuring BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account configurations, launching e-mail filters and auto-signature, changing user accounts, upgrading BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to run with your company messaging software. Progent's seasoned service professionals can also assist your business to resolve a wide range of problems concerning synchronization, handset detection, email reconciliation, web browsing, wireless connectivity, IM, workstation software installation, and Desktop Redirector.

As a leader in providing countrywide remote technical assistance for small office networks, Progent can provide fast and affordable access to a BlackBerry Certified Support Specialist. Progent's online support skills keeps your BlackBerry technical support expenses at a minimum and, by handling issues quickly, optimizes the output of your BlackBerry smartphone users.

BlackBerry Certified Server Support Specialist
Blackberry SupportProgent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to install and support the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry specialist can help you to utilize resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform important procedures including resolving enterprise activation problems, registering and deleting BlackBerry device users, activating passwords, implementing over-the-air software installation and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and restore processes.

Progent's BlackBerry-certified engineers can also assist you to operate administration tools such as the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow issues, and utilizing WiFi for activation. Also, Progent can explain the role of operational policies in the BlackBerry Enterprise environment and assist you to define and install appropriate security configurations.

Progent's Microsoft-certified Microsoft Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your existing Microsoft Exchange Server architecture for operating in conjunction with BlackBerry BES Server or move your BlackBerry solution to the latest edition of Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for installing, administering, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in an email system powered by Exchange. Progent's BlackBerry-certified consultant has expertise in important technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can show you how to add and remove BlackBerry smartphone users on Exchange and Microsoft Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry devices and client accounts, back up and support storage groups, configure permissions, install the Mobile Data System (MDS) and Instant Messaging, implement access control lists, manage Microsoft Exchange data flow, create, update, and assign WLAN and VPN configurations, set up SNMP traps for alerts, and generate reports to summarize SNMP data.

Progent's BlackBerry expert can help you with your BlackBerry solution in a number of environments such as Windows 2000, 2003 or 2008 platforms, Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

Contact Progent to Get Help from a BlackBerry-Certified Consultant
To contact Progent about engineering expertise for BlackBerry mobile wireless integration, call 1-800-993-9400 or go to Contact Progent.



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    Virtualization Technology Professional

    With virtual servers, businesses can run many virtual servers on one physical server. Virtualization technology allows companies to enjoy all the advantages of server segmentation, while avoiding the expense that goes with buying extra server hardware. Virtualization is also the enabling technology behind private clouds, which provide major benefits including reducing the costs of capital equipment, facilities, and administration while improving information security, system availability, and disaster recovery. Other key server management options are network monitoring software, Microsoft WSUS, and remote server management hardware. Progent's professional server management consultants can help you with all aspects of server virtualization and management to allow your company to contain expenses and save time.

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