Cisco Remote and On-site Computer Network Support Services
Boise Enterprise and Small Business Information Network Infrastructure
For organizations of any size in Boise Idaho, Progent can provide easy, fast, and affordable communication with Cisco CCIE-certified network experts. Cisco CCIEs are world-class network experts who achieve this prestigious recognition only after rigorous testing overseen by Cisco. CCIE-qualified engineers can handle the most complicated problems surrounding network deployment, troubleshooting, and configuration. Progent's CCIE-certified support specialists work directly with Cisco's internal staff in analyzing anomalies with IOS or Cisco NX-OS utilities and developing temporary alternatives or receiving software updates to correct problems. A Cisco CCIE knows how to pinpoint the source of computer network problems whether from hardware or applications.
Progent offers affordable remote contact with a CCIE expert so your company has the opportunity to receive timely help for complicated network issues that are impacting business productivity but are beyond the experience of your ordinary network support resources. Progent's CCIE-certified support professionals can access your system via advanced remote support tools that allow them to provide fast and cost-effective analysis and resolution of critical network problems.
Progent's CCIE Support Services
The vast majority of CCIEs are employed by large corporations or nationwide Internet providers, and consequently their help is not easily accessible to smaller organizations. Progent is among the few service firms to make CCIEs available to assist small and medium sized companies. Also, Progent offers quick access to a CCIE by telephone so you can receive immediate help for complex network issues that are hurting business efficiency. To learn how to talk to a Progent CCIE for immediate assistance with your network, go to Progent's online network help.
Boise Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Boise Metro Area.
| City | Address | Phone | Link |
| Boise | 702 W. Idaho Street, Suite 1100 Boise, ID 83702 United States |
(208) 506-7006 | Boise Network Support Services |
Progent maintains one of the biggest teams of Cisco-premier CCIE consultants of any independent support firm in the United States. Consequently, Progent can provide world-class skill in delivering connectivity solutions focused on Cisco technology. Since Progent is also a Microsoft Partner and offers expert application help for a wide array of popular applications, Progent can integrate comprehensive IT solutions that optimize the business value of your information system.
CCIEs represent an exceptional value since their depth of expertise allows them to solve the most complex problems rapidly. In most cases, less qualified consultants can burn up many hours or days struggling with a problem that a certified CCIE can resolve in a few minutes. The majority of Progent CCIEs are not only expert at Cisco networking solutions, but have multiple advanced industry certifications including Microsoft MCSE, and a major security certification such as CISSP or CISM. This allows Progent to provide complete services that incorporate a broad array of IT products without incurring needless expenses and interruptions orchestrating multiple consultants.
Patch Management for Cisco Infrastructure Devices
Patch management is a vital and complex process. Timely and correctly managed updating maximizes security, regulatory compliance, uptime, and functionality. Haphazard patch management can result in security vulnerabilities, compatibility problems, slow or inconsistent responsiveness, unnecessary offline stretches, or loss of important features. Patching entails more than occasional updates of an OS and apps for servers and user machines. Firmware updates can be as critical for network appliances such as switches, firewalls, and Wi-Fi access points.
Progent has delivered advanced assistance for Cisco networking appliances for more than two decades and Progent's support services for software and firmware patch management offer organizations of all sizes a versatile and cost-effective option for assessing, testing, scheduling, implementing, and documenting software and firmware updates to your dynamic IT system. To learn about Progent's service options for software update management, check out Progent's software update management solutions.
In order to find out more details concerning Progent's world-class support for Cisco technology, select a subject:
- Introduction to Cisco Consulting Services
- Fast Remote Support from a Cisco Certified Internetwork Expert (CCIE) Consultant
- Cisco Firepower NGFW Series Firewalls: Integration and Management Support
- Cisco ASA 5500-X Series Firewall with Cisco Firepower Services: Configuration and Troubleshooting Expertise
- Cisco ASA 5500 Firewalls Upgrade. Migration Assistance
- Cisco PIX Firewall Upgrade. Migration Services
- Cisco Routers Configuration and Troubleshooting Services
- Cisco Wireless Engineering Support
- Cisco Aironet Access Points Engineering Expertise
- Cisco Small Business Wireless APs Deployment Help
- Cisco Catalyst 802.11ax Wi-Fi 6/6E APs Solution Design, Configuration and Debugging Support
- Cisco Wireless Controllers Integration Consulting
- Cisco Meraki Wireless APs Consulting Services
- Cisco Unified Communications Manager (CUCM or Unified CM) and Cisco CallManager Configuration and Technical Support
- Cisco Voice over IP (VoIP) Phones and IP Video Desktop Phones Consulting Services and Cisco Wireless VoIP Phone Solutions
- Cisco Jabber Consulting and Support Services
- Cisco Catalyst Switches Consulting and Support Services
- Nexus Switches Configuration and Maintenance Expertise
- Meraki MS Switches Consulting and Support Expertise
- Cisco VPN and Security Consulting Support
- SIP and CUBE Integration Solutions: SIP Trunks and Cisco CUBE Integration Expertise
- Cisco Duo MFA Two-factor Authentication Services for At-Home Workers
- Design Solutions for Cisco-based Datacenters
- Data Center Optimization Expertise for Internet Service Providers
- Centralized Cloud-based and Hybrid Management Strategies for Cisco-powered Infrastructure
- NetApp and Cisco Cloud Platform Consulting
Besides Cisco infrastructure, Progent's consulting professionals can provide advanced support for other major areas of computer technology, allowing Progent's experts to provide end-to-end business solutions for companies of all sizes. A few vital areas where Progent's IT consultants can provide world-class expertise are:
- Microsoft Windows Server 2022 Solution Design and Migration Services
- Microsoft Windows Server 2019 Migration Services
- Windows Server 2016 Hybrid Cloud/On-premises Solutions
- Windows Server Migration Planning
- ProSight WAN Watch Network Infrastructure Management Consulting
- Exchange 2010 Configuration
- PEN Testing with NodeZero from Horizon3.ai
- Security Compliance Testing and Problem Mitigation
- Disaster Recovery Planning and Verification
- Microsoft SQL Server 2019 Solution Design, Microsoft SQL Server 2017 Migration and Microsoft SQL Server 2016 Integration and Troubleshooting
- SharePoint Server Setup and Programming
- Oracle Software Development and MySQL Database Design and Development
- Hyper-V Integration
- Windows Hyper-V System Design
- VMware vSphere and vCloud Planning and Deployment
- VMware Site Recovery Manager Application Continuity Planning
- VMware NSX Virtual Network Design and Management
- Citrix Server and Desktop Virtualization Expertise
- Project Management Outsourcing
- Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services hybrid cloud solutions, and Google Cloud Planning and Integration Expertise
An index of content::
macOS IT Manager
OS X Technical Support Services
Progent provides national online technical support and consulting services for companies who operate Apple Mac networks or whose IT systems feature a combination of macOS and Mac OS X with Microsoft technology. Progent's engineers offer macOS and Mac OS X clients a variety of services including desktop assistance, upgrading to the current edition of OS X from legacy editions of Apple macOS and Mac OS X, plus help with Mac application software. Progent's specialists in Apple technology can also assist you with Apple iPhone and iPad support, or migrating to iCloud services. Online technical support offers optimum leverage for your information technology budget by protecting client productivity and limiting the time charged for network analysis and repair. Advanced online access technology and skilled service specialists and engineers combine to enable Progent to solve most network problems without wasting time and expense by going to your location. In the vast majority of cases your network problems can be remediated over the phone or through a combination of phone help and online access. Progent can put you in touch with Cisco CCIE network engineers and CISM and CISSP premier security specialists to help you with the most challenging network issues.
Microsoft Desktop Consultancy Firms
Desktop Technology Computer Network Support Company
Progent can deliver a variety of affordable online and onsite consulting services to assist your business to deploy, administer, and troubleshoot desktops and mobile devices based on Windows, macOS/OS X, iOS, Google Android, or Linux.
24x7 Microsoft Report Builder Contract Programming
Microsoft, Cisco and Security Certified Experts Microsoft Report Designer Programming Company
Progent can provide online and on premises consulting to help you with any phase of business intelligence (BI) reporting ranging from debugging or modernizing reports to planning and deploying an advanced business intelligence solution. Progent's management reporting experts can help your company to support your existing BI system, assist you to upgrade reports and databases from an outdated reporting product to a modern one, and deliver custom online training tailored to your specific needs. Progent's business reporting professionals offer experience in the leading business intelligence reporting tools including the SQL Server BI suite (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel business analytics add-ins such as Power Pivot and Power View, Report Designer and Report Builder.
Immediate Apple Mac and Windows Remote Consulting
PowerPoint for Mac Online Support
Microsoft Mac Office allows Apple Macintosh users to run the world's most popular office productivity applications. Progent's Apple-certified Mac experts can help you configure Mac Office on a multi-vendor network combining Apple OS X and Windows-powered platforms so that Mac users can take advantage of the new features in Word, Excel, PowerPoint and Entourage for Mac in order to share information and network resources with co-workers who run Microsoft Windows. Progent's engineers have experience with both Apple Macintosh and Windows platforms and can support networks that mix Mac with Windows computers with complete resource sharing, or networks which intentionally limit sharing between Apple Mac and Windows users.
Remote Employees Cybersecurity Specialists
Support Outsourcing Offsite Workers Cybersecurity
Progent can help small and mid-size businesses to configure endpoint security protection systems and provide response services required for remote workers.
Microsoft Exchange 2010 Migration Professional
Exchange 2010 Migration Consultant Services
Progent can provide expert help for each phase of your Microsoft Exchange Server 2010 migration including outsourced or co-sourced project management services, site analysis, project planning, specification of all new software and hardware needed, suggested sourcing, pilot testing at client location or at Progent's test facility, setting up transitional coexistence of Exchange Server 2010 and Exchange 2003 or 2007, implementation of the production system, decommissioning the previous system, and training for customer's support group and end users.
VPN Security Information Technology Consulting
Information systems Security Outsourcing Juniper Netscreen
Progent provides organizations of any size expert support for Intrusion Protection Systems and IPsec VPN solutions from leading firewall and VPN security vendors such as Palo Alto Networks, WatchGuard, Juniper Networks, Fortinet, and Symantec. Progent can help you create a detailed security plan and select the right technologies from multiple suppliers to achieve your security goals while sticking within your spending restraints.
Hornetsecurity Altaro VM Backup and Hyper-V Support
Altaro VM Backup Planning IT Consultant
Altaro VM Backup software from Hornetsecurity offers small organizations a reliable and affordable platform for backing up and recovering Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for local, offsite, distributed, and cloud architectures and also enables cost-effective backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of remote or on-premises services to assist you to plan, deploy, optimize and troubleshoot a modern backup/restore system powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/restore service based on Altaro VM Backup software.
SQL Server 2019 Always On Availability Groups Configuration
SQL Server 2019 Machine Learning Server Computer Consultants
Progent's certified SharePoint Server 2019 and SharePoint Online consultants offer affordable remote and on-premises consulting, application development, and debugging services for businesses of all sizes who intend to upgrade to SharePoint 2019 or SharePoint Online from prior versions of SharePoint. Progent can assist you plan and carry out an efficient upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines local and cloud-based infrastructure into a seamless information management system.
Online Troubleshooting Exchange 2019 DLP
24/7 Exchange 2019 Integration Online Troubleshooting
Progent can help you in any facet of your upgrade to Exchange 2019 including configuring Windows Server 2019 Core for hosting Exchange; planning HA infrastructure for a local, cloud-based or hybrid deployment; moving mailboxes; planning and configuring Hyper-V; configuring HLB; configuring Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail services; integration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft 365 and configuring Outlook clients.
MCSE Expert Certified Exchange 2007 Edge Server Consultant Services
Exchange 2007 Edge Server IT Consultants
Progent's expert support team can help you design and implement an efficient in-place Exchange Server 2007 upgrade plan that avoids productivity downtime, reduces ongoing service requirements, and makes your Exchange 2007 Server easy to manage. For complicated multi-server or multi-site upgrades, Progent has the knowledge and experience to complete your project quickly and affordably. Progent's Exchange Server 2007 help, troubleshooting, and design offerings include expertise with the configuration of outside vendor enhancements of Exchange 2007 Server and the design of unified messaging solutions powered by Microsoft Exchange 2007 Server.
Cisco Firepower URL Filtering Troubleshooting
Firepower Management Center Network Consultant
The current ASA 5500-X Family of firewalls with Firepower Services offer significantly more value than Cisco's legacy PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 security appliances for new installations. Progent's Cisco-premier CCIE network experts can help you to maintain your current PIX or ASA 5500 security appliances or upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your company to design, deploy, optimize, administer and debug firewall environments built around Cisco ASA firewalls with Firepower Services.
Microsoft SCOM 2012 Specialists
MCSE Expert Certified System Center 2007 Remote Technical Support
Progent's Microsoft-certified consultants have over 10 years of experience planning, implementing, optimizing and repairing System Center Operations Manager solutions and offer companies of any size advanced remote or on-premises consulting support for Microsoft SCOM 2012. Progent can help your company to plan an architecture for Microsoft SCOM 2012 servers that delivers the performance and resilience needed to monitor your datacenter efficiently, whether your infrastructure are onsite, in the cloud, or a hybrid solution. Progent's SCOM consultants can also assist you to install and set up Microsoft SCOM 2012 management packs according to best practices for monitoring network fabric and Microsoft and 3rd-party applications and services. In addition, Progent can deliver responsive remote or on-premises technical support to help you to fix serious issues uncovered by System Center 2012 Operations Manager.
Wireless LAN Technology Consulting Services
Small Business WiFi Online Consulting
Progent's Wireless Consulting Services offer a fast, economical way for companies of all sizes to configure, manage, monitor and troubleshoot cutting edge wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to design and install hardware like Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile email and online business applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
SQL Server 2016 Data Mining Network Engineer
24/7 SQL Server 2016 Configuration
SQL Server 2016 offers significant improvements in performance, capacity, security, high-availability, BOYD integration, plus built-in analytics and reporting. New features include PolyBase for handling structured and unstructured databases in one appliance for big data applications, Jason integration, Always Encrypted mode, Mobile Reports, and centralized management of local and cloud-resident resources. Progent's Microsoft-certified consultants can deliver online and on-premises expertise to help businesses of any size to implement, administer or debug any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other key Microsoft products such as Windows Server, Exchange Server 2016, SharePoint, Microsoft Dynamics CRM and GP, Skype for Business, and System Center Operations Manager.
Citrix VHD desktops Configuration
Citrix Desktop Studio Online Consulting
For Windows desktop and application virtualization, Progent can provide the expertise of a Citrix-certified XenDesktop consultant who can assist you to plan a XenDesktop environment that improves the business value of your information network; integrate XenDesktop software with your physical and virtual servers, user devices, and peripherals; migrate your older desktop virtualization software to current releases of XenDesktop; and deliver advanced remote technical support. Progent can also instruct your IT staff to adhere to best practices to manage your XenDesktop solution effectively.
Microsoft Office SharePoint Server 2019 Support Services
Emergency SharePoint Server 2007 Computer Consultant
Progent's Microsoft-certified experts can provide organizations of any size consulting, technical support, and development services for SharePoint Server and SharePoint Online. Microsoft SharePoint is an advanced solution that utilizes web technology for intelligently coordinating people, groups and information. SharePoint Server provides a common location for your employees or clients to connect to, manage, distribute and interact with useful data, documents, and applications and to interact with other people. SharePoint allows quicker and better decisions, more efficient access across groups and more economical business processes. Windows SharePoint Services connect workers, clients, teams and major tasks with the knowledge they've developed in a way that makes data easy to find, download and re-use. Progent's SharePoint consultants can assist you to support your current SharePoint environment or migrate to the current release of SharePoint Server or to SharePoint Online.
Microsoft 365 Migration Support and Help
Technical Consultant Microsoft 365 SharePoint Online Integration
Progent can help your business to understand the wealth of subscription plans offered with Microsoft 365, previously branded Office 365, and integrate your network with Microsoft 365 so you derive top business value. Progent supports multi-platform networks that incorporate Windows, macOS or OS X, and Linux technology. Progent can also assist you to create and manage hybrid networks that transparently integrate local and cloud resources.
.NET Application Design Firms
.NET Web Application Reports
Progent's software developers have worked for two decades with .NET technologies and the Visual Studio development system and can build or enhance .NET applications quickly and at low cost.
Urgent macOS Infrastructure Consultant
macOS VoIP Technology Consulting Services
Progent's Mac networking engineers can help you with a wide array of network infrastructure issues such as system architecture, remote and mobile access, internetwork compatibility, protection, and new technologies including VoIP and high-speed wireless networking. For business networks based exclusively on Apple Mac OS X or for systems that use a mix of Mac, Linux/UNIX and Windows powered servers and desktops, Progent has the knowledge and size to deal with the complexity of designing, integrating, and supporting a system architecture that is robust, secure, productive and aligned with your business objectives. Progent can help you deploy Apple's Xserve enterprise servers, Xserve RAID fault-tolerant storage products, and Apple's Xsan SAN solution. Progent can also give you access to certified experts to help you with Cisco routers and switches.
Network Security Scan Consultant
Network Security Scan Specialist
Progent offers two low-cost service bundles designed to enable small companies to receive an objective network security evaluation from a premier security engineer. With Progent's External Network Security Inventory Checkup, an engineer administers a comprehensive test of your network from outside your firewalled perimeter to uncover possible weaknesses in the security posture you present to the outside world. With Progent's Internal Network Security Inventory Scan, a security expert runs a system scan from a secure computer within your company firewall to uncover the risk to internal assaults. The two security inventory services are configured and run from a secured external site.
Power BI Connectors Reporting
Power BI Gateway Developer
Progent's Power BI consultants can assist you to design, install, manage, enhance or debug your Power BI business analytics solution. Progent's database experts can assist you to prepare your target data for Power BI reports and dashboards. Progent can show you how to implement and manage a local, cloud based, or hybrid architecture to run Power BI.
Technology Consulting Services System Center 2016 and Intune
24-Hour Computer Consulting System Center 2016
Small to mid-sized companies can now enjoy all the advantages of System Center Operations Manager 2007 and in addition have quick access to Progent's Microsoft and Cisco Premier IT consulting professionals. With Progent's affordably priced network support programs, small organizations can select a basic Microsoft System Center Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing package. Progent offers expertise in System Center Operations Manager to offer small business networks enterprise-class reliability, security, and productivity.
Specialist Microsoft Virtual Server Administration
Microsoft Virtual Machines Integration
Microsoft Virtual Server, run on the Microsoft Windows Server 2003 platform and powered by technology first developed by Connectix, provides the performance necessary to accomplish hardware reduction, application upgrade, and server isolation tasks via virtualization technology in an enterprise-ready computing network with high scalability, manageability, and reliability. Microsoft has aimed Virtual Server at companies wishing to improve ROI in software development and testing, upgrading from outdated mission-critical applications, and server consolidation. Progent's professional Virtual Server consultants can assist your IT staff to evaluate and integrate Microsoft Virtual Server 2005.
Custom Software Contract Development
Custom Software Integration Firm
For assistance creating, improving, or troubleshooting applications for Microsoft Windows, Linux, or the Web, Progent's expert team of programmers, database designers, and project managers can ensure you get the job completed on time and within budget. Progent's seasoned application developers can provide affordable and expert online help for projects as small as writing VBA scripts for Excel or as challenging as developing mission-critical RDBMS applications built on Microsoft SQL Server or Oracle.
Private Cloud Hosting for Virtual Data Centers Consulting Services
24x7x365 ProSight Hosting for Virtual Servers Professional
Progent's ProSight Virtual Hosting service offers advanced virtual server technology, a state-of-the-art data center, and the technical expertise of Progent's Microsoft-certified engineering team to provide small and midsize businesses with a comprehensive IT outsourcing alternative that enhances network availability and protection, eliminates management hassle, and lowers expenses. With Progent's Private Cloud Hosting, a smaller company can have all of its operating system platforms and critical business application servers hosted in a safe and fault tolerant data center on a fast, high-availability virtual machine set up and maintained by Progent's network service experts.
Cisco Consulting Full-Time Job
Cisco CCDP Part-Time Jobs
If you are an information technology consultant with system support experience, joining Progent and assisting Progent's clients will expand your abilities through collaboration with Progent's staff of mutually supportive, high-output consulting experts. Progent's focus on offering IT expertise and computer help to small companies will offer you the chance to consult closely with business leaders and add tangibly to the growth of dynamic companies. In addition, Progent's virtual office network offers state-of-the-art technology for remote support and wireless connectivity to help you to come up with fast fixes when you take on business-critical issues.
IT Consulting Network Performance Analysis
Computer Consultant ProSight Remote Network Troubleshooting
ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for smaller organizations to map, track, enhance and debug their networking hardware like routers and switches, firewalls, and wireless controllers as well as servers, printers, client computers and other networked devices. Using cutting-edge RMM technology, ProSight WAN Watch makes sure that infrastructure topology maps are kept updated, copies and manages the configuration information of almost all devices on your network, monitors performance, and sends alerts when potential issues are detected. By automating time-consuming network management processes, ProSight WAN Watch can knock hours off common tasks such as making network diagrams, expanding your network, locating devices that require important software patches, or identifying the cause of performance issues.
Security Protection Bulletins Security Organizations
Network Intrusion Penetration Testing Critical Security Protection Bulletins
This page contains current information on cybersecurity threats, fixes, and best practices. Call or email Progent if you need assistance securing your system against the latest IT security threats.
Remote Workers Computer Engineer
Work from Home Solutions Troubleshooting
Progent has 20 years of background assisting small and mid-size companies to plan, deploy, tune, administer, and debug computer networks that support teleworkers.
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