Expert Cisco Remote and Onsite Network Support
Boise Enterprise and Small Business IT Networks
For companies of any size in Boise Idaho, Progent offers easy, fast, and economical contact with Cisco CCIE-Certified engineers. Cisco CCIEs are world-class network engineers who achieve this elite certification only after strenuous testing by Cisco. CCIE-certified consultants can tackle the most complex issues surrounding network integration, repair, and optimization. Progent’s CCIE-qualified professionals operate directly with Cisco's internal engineers in analyzing problems with IOS or NX-OS utilities and developing temporary alternatives or receiving program patches to correct problems. A Cisco-qualified CCIE can isolate the origin of computer network difficulties stemming from hardware or software.
Progent offers fast online access to a CCIE expert so that you has the opportunity to receive high-level help for complex network issues that are impacting business productivity but are beyond the scope of your ordinary network support resources. Progent's Cisco CCIE-Certified network experts can access your system using state-of-the-art remote connectivity utilities in order to provide rapid and affordable analysis and repair of critical network issues.
Progent's CCIE Support Services
The vast majority of CCIEs work for big enterprises or nationwide ISPs, and consequently their help is not readily available to smaller businesses. Progent is among the rare support organizations to make CCIEs available to help small and medium sized companies. In addition, Progent can provide quick contact with a CCIE by phone so you can get timely support for urgent network issues that are hurting worker efficiency. To learn how to get in touch with a Progent CCIE for immediate help with your network, go to remote network support.
Boise Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Boise Metro Area.
| City | Address | Phone | Link |
| Boise | 702 W. Idaho Street, Suite 1100 Boise, ID 83702 |
(208) 506-7006 | Boise Network Support Services |
Progent has one of the biggest teams of Cisco-certified CCIE experts of any independent consulting company in the U.S. As a result, Progent can provide world-class expertise in delivering network infrastructure solutions based on Cisco products. Since Progent is also a Microsoft Partner and offers expert application help for a wide range of business applications, Progent can deliver end-to-end IT solutions that maximize the business value of your information system.
CCIEs are an exceptional value because their depth of experience allows them to fix the most intractable problems quickly. In many cases, less seasoned engineers can burn up many hours or days wrestling with a task that an experienced CCIE can solve in minutes. Most Progent CCIEs are not only expert at Cisco products, but also have multiple advanced industry certifications such as Microsoft MCSE, and an important security credential such as CISSP or CISA. This allows Progent to provide end-to-end services that address a wide array of IT products without incurring needless expenses and delays managing too many specialists.
In order to find out more concerning Progent's world-class support services for Cisco technology, select a subject:
In addition to Cisco products and technology, Progent's consultants offer support for a variety of major facets of information systems, enabling Progent's experts to deliver end-to-end IT solutions for companies of any size. A few key disciplines where Progent's IT consultants can provide high-level expertise are:
- Windows Server 2019 migration services
- Windows Server 2016 Hybrid Cloud/On-premises Solutions
- Windows Server 2012 R2 Deployment
- ProSight WAN Watch Infrastructure Management Services
- Microsoft Exchange 2010 Migration and Support
- Security Compliance Assessment and Issue Mitigation
- Disaster Recovery Planning and Testing
- Microsoft SQL Server 2019 Solution Design, Microsoft SQL 2017 Migration and Microsoft SQL Server 2016 Development and Maintenance
- SharePoint Server Setup and Programming
- Oracle Software Development and MySQL Application Development
- Windows Hyper-V Integration
- Hyper-V Integration
- VMware vSphere Deployment
- VMware Site Recovery Manager Application Continuity Planning
- VMware NSX Network Virtualization Design and Management
- Citrix XenApp and XenDesktop Virtualization
- Project Management Consulting
- Azure enterprise hybrid cloud solutions, Amazon Web Services hybrid cloud solutions, and Google Cloud planning and integration consulting
An index of content::
Montana IT Outsourcing
Hawaii Network Consulting Firms
Progent’s Technical Response Center provides nationwide extended hours remote troubleshooting for networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support engineers provide after-hours telephone support and online direct network connection to troubleshoot and resolve technical problems rapidly and affordably. The scope of technical expertise represented by Progent's staff of nationwide service engineers makes it possible to escalate even the most difficult problems to qualified specialists as needed. For critical problems, the TRC endeavors to answer your request for service within one hour.
ISR Routers Remote Technical Support
Emergency 4000 Router Network Consulting
Cisco offers an extensive product line of routers that includes routers built to provide the protection, bandwidth, and reliability demanded by customers ranging from branch offices to worldwide enterprises and ISPs. Cisco routers include support for redundancy, automatic failthrough, and backup power for improved reliability and system availability. Progent can help you select and integrate Cisco routers to establish a solid foundation for your IT system and to make it easy to grow as you support new users, open new offices, install new services, open your network to clients and partners, and manage a more mobile workforce. Progent can provide expertise in a variety of routers based on the Cisco IOS platform, including the Cisco 800 series of small office routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 1900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, CRS Carrier Routing System for the network core, as well as legacy 3600 and 3700 Series Routers.
Data Center IT Consulting
Collocation Network Consultant
Progent’s data center IT services are designed for companies with equipment housed at Internet Data Centers or data center collocation hosting facilities and in need of timely on-site service at the collocation facility plus off-site support from Microsoft and Cisco Premier experts. Progent provides a complete array of data center and IDC and colocation consulting services including network architecture analysis, Windows and UNIX server installation and support, troubleshooting for server and communications networking, design and deployment of high availability configurations, architecting and deploying layered security defenses, firewall integration and troubleshooting, configuring load balancing solutions, and creating high-availability server clustering configurations.
Microsoft ISA 2004 Server Online Consulting
ISA 2004 Server Integration Support
Progent's certified ISA Server consulting experts have long experience developing Microsoft ISA Server-based security installations for information systems with multiple sites, remote users, and mission-critical eCommerce applications. Progent's Microsoft Firewall consultants are available to help your company in planning and implementing a configuration of ISA 2000 Server or ISA 2004 Server that supports your information security needs without overly limiting your network accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Support and Help Cisco RADIUS Security
Cisco RADIUS Security Network Consultants
Cisco's security and remote access solutions for small to mid-size businesses offer a complete array of manageable protection hardware and software to help protect your entire information system. Cisco's Virtual Private Network product family includes switches, firewalls, intrusion detection systems, and Virtual Private Network access concentrators. Progent's professional consulting staff includes field-proven specialists with Cisco Certified Internetwork Expert and CCNP certifications who can assist your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco protection technologies that fit most closely with your business goals.
ProSight Remote Desktop Monitoring Remote Support Services
ProSight Server and Endpoint Management Information Technology Consulting
ProSight LAN Watch is Progent’s server and desktop remote monitoring service that uses advanced remote monitoring and management (RMM) techniques to keep your IT system operating at peak levels by tracking the state of vital devices that power your IT network. When ProSight LAN Watch uncovers a problem, an alert is transmitted immediately to your specified IT personnel and your assigned Progent consultant so all potential issues can be resolved before they can disrupt your business.
MOM 2005 Case Studies
Case Study Operations Manager
Before Progent’s Microsoft Operations Manager solution, system issues were handled reactively, once users were impacted by them. With the benefit of proactive, computer generated warnings and trend reports created by Microsoft Operations Manager, Progent can now ward off network problems before they becomes serious enough to disrupt network availability. Because of MOM, Progent can resolve looming problems before clients are aware that the problems exist. Progent supports MOM 2005 and Microsoft Operations Manager 2000 to deliver small business IT systems enterprise-class service continuity, security and productivity.
Professionals CRISC Certified Risk and Information Systems Control Architect
CRISC Certified Risk and Information Systems Control Systems Engineer Consulting Services
Progent offers the services of a CRISC-certified risk management consultant to assist your company to design and implement an enterprise risk management (ERM) solution following leading practices identified by CRISC and crafted to match your organization's risk tolerance, business goals, and IT budget.
Small Business Upgrading
Small Office Small Business Computer Consulting Firms
Progent provides the services of Microsoft and Cisco-Premier network consulting experts to offer customers economical alternatives to help organizations optimize the value of Microsoft and Cisco products. For networks that span from remote offices to nationwide enterprises, Progent's network consultants can help you enhance your information system's e-mail architecture, protection, availability, throughput, and IT management.
Dynamics GP/Great Plains Computer Consultants
Dynamics GP Accounting On-site Support
Progent’s Microsoft certified consultants provide a variety of support services for Dynamics GP. Microsoft Dynamics GP/Great Plains is a Microsoft accounting package and corporate management tool built, like all Microsoft accounting tools, on the expandable and popular platform of Windows technology. Dynamics GP 2010, the latest edition of Microsoft accounting products in the Dynamics GP/Great Plains family, offers an affordable solution for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and HR. Dynamics GP is simple to install and configure, and with its modular design you are able to license only the capability you currently need, with the option to add users and enlarge functionality in the future. Progent’s Dynamics GP/Great Plains Software support experts can help you install, customize and administer Microsoft Dynamics GP 2010 and also older editions of Dynamics GP.
macOS Online Troubleshooting Professionals
Mac Remote Consult
Progent offers nationwide remote help and consulting services for businesses that operate macOS and OS X networks or whose information systems include a combination of Mac and Microsoft products. Progent's engineers can provide Mac clients a variety of services such as desktop assistance, upgrading to the current version of macOS from other earlier editions of Apple macOS or OS X, plus expertise with Mac applications. Progent can also help you with Apple iPhone and Apple iPad integration and management, or moving to iCloud services. Remote network consulting offers maximum return for your information technology dollar by preserving user efficiency and shortening the time billed for computer repair services. Sophisticated online access tools and experienced service specialists and consultants combine to enable Progent to handle most IT problems without squandering time and money by traveling to your site. In most of cases your IT problems can be remediated over the phone or through a mix of phone support and remote connectivity. Progent can put you in touch with Cisco certified CCIE network engineers and CISA and CISM premier security professionals to help you with the most difficult system problems.
Consultancy virtual desktop delivery
Citrix VDI Remote Consulting
For Windows desktop virtualization, Progent offers the expertise of a Citrix-certified XenDesktop consultant who can assist you to design a XenDesktop environment that maximizes the business impact of your IT network; integrate XenDesktop software with your physical and virtual servers, end-user devices, and printers; upgrade your existing desktop virtualization software to the latest releases of XenDesktop; and deliver comprehensive remote technical support. Progent can also instruct your IT staff to follow best practices to manage your XenDesktop solution efficiently.
Microsoft Windows 2003 Support and Integration
24-7 Microsoft Windows 2003 Support Outsourcing
The service background of Progent's certified Windows Server consultants, with an average of over 11 years of support in Microsoft integration, assures you success in identifying the edition and set up of Windows 2003 Server that aligns most closely with your business goals. Progent can also assist you with planning, installing, administering and troubleshooting sophisticated information technology applications based on Windows Server, and can assist your upgrade from Windows 2000 Server or Microsoft Windows NT.
Consultants Lync Server 2013 and SQL Server
Microsoft Lync Server Instant Messaging Online Consulting
Lync Server 2010 provides IM, Presence, audio and video conferencing, desktop collaboration, as well as IP-based and public switched telephone network telephony. Lync 2010 can extend the functionality of Exchange, SharePoint Server and Office desktop or cloud-based Office 365 and simplify management through integration with Active Directory. Lync 2010 can also reduce capital and operational costs by doing away with Voice-over-IP equipment and subscription services, PBX systems, or conventional video conferencing technology. Progent's certified IM and Presence experts offer online and on-premises support to help you to manage and troubleshoot your current Lync 2010 environment or assess the benefits of migrating from Lync to Skype for Business, which is Microsoft's renamed and revamped version of the product. Progent can also help your organization to plan and execute an efficient Skype for Business upgrade.
Nagios Remote Support Services
Nagios IT Consultant
Nagios and MRTG are useful, free monitoring tools that operate under Linux and can be used to monitor UNIX networks, Windows systems, or multi-OS systems where Linux and Microsoft Windows run side by side. The Nagios monitor allows system managers to track system services including POP3, HTTP, FTP, and PING. MRTG permits you to track the bandwidth through SNMP-enabled network devices such as processors, routers, and switches. Progent's system integration experts can assist you to use both these programs to tune and troubleshoot your computer network.
Exchange Server 2007 Network Consulting
Exchange 2007 Edge Server Online Help
Progent's expert consultants can help you define and implement a smooth in-place Exchange Server 2007 upgrade plan that minimizes network disruption, reduces long-term service requirements, and makes your Exchange 2007 Server easy to administer. For complex multiple server or multi-location migrations, Progent offers the background to finish your move quickly and affordably. Progent's Microsoft Exchange Server 2007 support, troubleshooting, and consulting services include assistance with the configuration of third-party enhancements of Microsoft Exchange 2007 Server and the design of unified messaging implementations powered by Exchange Server 2007.
Top Rated Cisco Switch Small Business Network Consulting Company
Online Troubleshooting Cisco VoIP
Progent can assist you to utilize Cisco's networking technology to build a robust basis for your local, private cloud, or hybrid-cloud data center and streamline operations in key areas including compute and storage utilization, security and compliance, manageability, reliability, and disaster recovery.
Exchange 2007 IT Consultants
Exchange 2007 Edge Server Onsite Technical Support
Progent's expert consultants can help you design and implement a smooth in-place Exchange Server 2007 migration plan that avoids productivity downtime, simplifies ongoing support requirements, and makes your Microsoft Exchange 2007 Server easy to manage. For complex multiple server or multi-location migrations, Progent has the background to finish your project quickly and economically. Progent's Microsoft Exchange 2007 help, troubleshooting, and design offerings include assistance with the configuration of third-party add-ons to Exchange 2007 Server and the creation of unified messaging solutions based on Microsoft Exchange Server 2007.
ProSight Managed IT Services for Small Businesses Consultants
Small Business Network Management Services Consultant
Progent's ProSight portfolio of managed IT services are designed to offer businesses who maintain small internal network administration and support staffs with low-cost access to world-class management tools and technical expertise. Advantages of Progent's ProSight line of managed services include fixed IT maintenance costs, automation of common management tasks, continual absorption of the latest technology, smooth transition from legacy technology to modern solutions, close alignment of computer technology with business objectives, guidance from seasoned IT experts, and allowing management to concentrate on business issues rather than fast-evolving network technology.
Windows 2008 Server Online Help
Windows Server 2012 R2 Consultant Services
The sophistication and connectivity demands of Microsoft Windows Servers requires an IT consulting team with practical expertise and broad knowledge in planning and building cohesive, comprehensive network technology solutions. The experience of Progent's Microsoft-certified consultants, which averages more than 10 years supporting Microsoft technology, ensures you success deploying Windows Server 2008 and Windows Server 2003 to align closely with your business objectives. Progent’s consulting support can assist you with designing, deploying, managing, and supporting Windows Server solutions that maximize the productivity of your IT system. Progent’s consultants can help you with Microsoft Windows 2008 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server as well as Windows 8, Windows 7, Windows Vista and other clients.
24/7/365 Specialist Microsoft Azure hybrid cloud solutions
Microsoft Azure Storage Development Firm
Progent can assist small businesses to migrate all or part of their computing infrastructure to Microsoft Azure. This can streamline IT management and reduce hardware investments. Microsoft Azure offers a wealth of public cloud services and Progent can help you to evaluate the advantages and restrictions of various cloud networking architectures supported by Azure. Progent can help you manage cloud-resident or hybrid cloud and local applications and network infrastructure and make sure you avoid the common errors small organizations make when migrating to a public cloud. Progent can show you how to configure VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage authentication with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also help you to prepare perimeter firewalls and VPN connections and also to manage iPhones and iPads and Android smartphones and tablets.
Information Transfer Remote Support Services
Expert Training Specialist
Progent is committed to knowledge transfer from Progent's support experts to clients. By educating customers to resolve technical issues that are within their scope, Progent can concentrate on providing hard-to-find skills where Progent faces little competition. Small businesses who work with familiar independent service providers or who employ in-house support personnel benefit when Progent passes on knowledge about critical technology and tested processes to make their networks more robust, protected, and efficient.
Top Onsite Technical Support Microsoft Exchange Server 2016 Migration Planning
Exchange Server 2016 Migration Planning Remote Technical Support
Progent can help you in all phases of your upgrade to Microsoft Exchange 2016 including planning HA infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V strategy; specifying mass storage capacity required for your virtual machines, mailbox databases and logs; configuring hardware load balancing for high-availability client access services; designing, setting up and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing the firewall; resolving SSL issues; providing client integration with Office desktop or Office 365; and setting up Outlook on the web.
CISSP Certified Network Security Architect Professional
Consultancy CISSP Certified security Systems Engineer
Progent's CISSP-premier network security consultants can help businesses of any size with any aspect of information system security. Progent can help create cost-effective cybersecurity systems that protect a small business against modern threats or Progent can plan, configure, and manage a comprehensive security strategy for hybrid networks that accommodate local, online, and mobile clients sharing network resources spread over multiple physical sites and public and private clouds.
Microsoft Dynamics GP ERP Consultant Services
Dynamics GP/Great Plains Features Computer Consultants
Progent’s Microsoft certified experts offer a variety of consulting services for Dynamics GP/Great Plains. Microsoft Dynamics GP is a Microsoft financial platform and business management tool built, like all Microsoft financial tools, on the expandable and familiar platform of Microsoft Windows technology. Microsoft Dynamics GP/Great Plains 2010, the most recent version of Microsoft financial software in the Microsoft Dynamics GP family, offers an affordable tool for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and human resources. Dynamics GP is simple to install and integrate, and with its modular approach you are able to license only the capability you currently need, with the ability to add clients and increase functionality when necessary. Progent’s Microsoft Dynamics GP Software consulting engineers can show you how to deploy, customize and administer Dynamics GP/Great Plains 2010 as well as earlier versions of Dynamics GP.
Open Now Custom Web Contract Programming Firm
Web Site Programmer
If you want to update your corporate web site, build internal websites for applications such as human resources or employee education, design a high-impact web presence for a new venture, or write line-of-business, data-driven specialized web applications, Progent can provide skilled and experienced web designers. Progent's experts can also show you how to build and maintain a safe, fault-tolerant server and communications infrastructure, including remote and wireless connectivity, to run your web solutions.
Microsoft Operations Manager Online Technical Support
24x7 Network Remote Support Services
Even if your company has a minimal network support staff and a limited technology budget, your information system can still have the same high reliability and performance that once required a substantial internal service organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-expert and Cisco-certified IT consultants, the most recent network management products for 24x7 monitoring and threshold alarms, and cost-effective service programs such as a help desk service to keep your mission-critical business applications and servers up and running.
Threat Management Gateway 2010 Computer Consultants
Forefront Network Inspection System Setup and Support
Microsoft Forefront Threat Management Gateway builds on the powerful security technologies of Microsoft Internet Security and Acceleration Server 2006 and offers a easily managed Internet gateway that acts as a one-server platform for a variety of security features such as an application layer and network layer firewall, URL filtering, malware inspection, IPS, application proxy, Virtual Private Network control, and HTTP/HTTPS inspection. Forefront Threat Management Gateway 2010 includes advanced web security logging and reporting capabilities, allows customized reporting generated by Microsoft SQL Server, integrates with Active Directory to streamline policy enforcement, and can be deployed as a virtual server to cut expenses and enhance availability. Progent's Microsoft-certified engineers can assist your company to plan and execute pilot and production implementations; interface Forefront Threat Management Gateway 2010 with Windows Server 2008 R2, Active Directory, Microsoft SQL Server, Exchange Server, and Microsoft SharePoint; set up Microsoft Forefront TMG 2010 to run on a virtual machine with Windows Hyper-V; and deliver continuing support and troubleshooting. Progent's consultants can also assist your organization to upgrade smoothly to Forefront Threat Management Gateway 2010 from Microsoft ISA Server 2006 or 2004.
Specialist Information Risk Assessment
24-7 Wireless Security Inventory Consult
Progent offers special security service bundles intended to provide larger institutions an independent and comprehensive security audit from a group of certified security engineers. All Progent's security evaluation packages feature a suite of procedures including automated scans from inside and from outside the network firewall, expert interpretation of results by accredited security consultants, creation of a report documenting the findings, plus a live high-level executive summary and an in-depth interactive review for internal network administrators.
Oracle Database Resource Manage Specialists
Oracle Recovery Manager Professional
Progent offers affordable online access to a certified Oracle database administration consultant or an Oracle application programmer. Progent can provide advanced database administration services for all versions of Oracle's RDBMS platform and can also assist you to plan, create, enhance, or fix Oracle database applications based on SQL and PL/SQL stored procedure programming language. Progent also can provide consulting for Data Guard replication tools and ASM file/volume manager.
Redhat Linux Specialist
Top Rated Professional Mandriva Linux
If your company is developing UNIX or Linux applications in an environment that includes Microsoft Windows-based processors, desktops, and office applications, Progent can provide comprehensive network support outsourcing that allows you to focus on your area of high-value expertise without the constant hassle of managing your company information system. By using automated network monitoring and by providing online and in-person assistance when your business needs it, Progent represents an affordable alternative for supporting an IT system that provides high reliability, security, and performance. Progent's UNIX/Linux developer support services feature full-service it outsourcing, virtual server infrastructure, online and on-premises service and repair, 24x7 monitoring services, and Help Desk services.
Aironet Access Point Management Network Consulting
Aironet 802.11ax Wireless Support and Setup
Progent's Cisco CCIE wireless network infrastructure experts can provide online or on-premises configuration and debugging services to assist your organization to plan, configure, upgrade, tune, administer and troubleshoot Aironet Wi-Fi AP environments of any scale or architecture. Progent's Cisco wireless controller consultants can also help you to combine your wireless environment with your wired network and cloud-based resources to create a seamless enterprise-wide connectivity foundation that is easy to manage and scale. Progent also offers affordable Wi-Fi site surveys to help you to decide the most appropriate selection, location and setup of Aironet Wi-Fi APs to work with your unique office design, construction, and expected workloads.
Microsoft T-SQL Development Firms
SQL Server Replication Services
Progent's certified SQL Server application programmers and database administrators can provide remote expertise to help organizations of any size to create, manage, and maintain applications powered by the Microsoft SQL Server RDBMS platform and Microsoft's .NET framework. Progent's SQL Server experts can provide support for any phase of application development in environments that range from small office databases to N-tier VLDB applications and data warehousing.
Largest Work at Home Video Conferencing Network Consulting
Offsite Workforce Video Conferencing Remote Support
Progent can help small and medium-size companies to set up and debug teleconferencing solutions to enable their at-home employees to interact productively with colleagues and customers.
Network Health Audit Technology Professional
Network Health Review Consult
Progent's ProSight Network Audits offer a quick and low-cost way for small and medium-size organizations to get an objective assessment of the overall health of their information system. Powered by some of the top remote monitoring and management tools available, and overseen by Progent's world-class group of information technology professionals, ProSight Network Audits help you see how well the configuration of your core infrastructure assets conform to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate ROI like a more manageable and more secure AD implementation. Both versions also provide the long-term benefits of advanced remote network monitoring and management technology. These advantages can include lower-cost management, improved compliance with data security standards, higher utilization of IT assets, faster troubleshooting, more dependable backup and restore, and higher availability.
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