For organizations of any size in Boise Idaho, Progent can provide easy, fast, and affordable contact with Cisco CCIE-Certified network experts. Cisco CCIEs are world-class network professionals who earn this elite recognition by completing strenuous examinations overseen by Cisco. CCIEs can handle the most complicated issues surrounding network interfacing, repair, and configuration. Progentís CCIEs work directly with Cisco's internal staff in identifying problems with Cisco IOS or Cisco NX-OS utilities and coming up with workarounds or obtaining program updates to fix problems. A Cisco CCIE has the experience to isolate the cause of computer network difficulties whether from hardware or software.

Progent can provide affordable remote access to a CCIE expert so that your company can obtain high-level assistance for complicated network issues that are affecting your business but are outside the experience of your ordinary IT maintenance organization. Progent's CCIE-Premier support professionals can examine your network using state-of-the-art remote connectivity utilities that allow them to perform rapid and affordable diagnosis and remediation of critical network issues.

Progent's CCIE Support Services
Most CCIEs are employed by big corporations or national Internet providers, and so their skills are not easily accessible to smaller organizations. Progent is one of the few service firms to make CCIEs accessible to support small and medium sized companies. Also, Progent can provide fast contact with a CCIE by phone so you can receive timely help for urgent network problems that are hurting worker efficiency. To find out how to talk to a Progent CCIE for timely assistance with your IT infrastructure, visit online network support.

Boise Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Boise Metro Area.

Onsite IT Consulting
Progent locations in Boise Metro Area

City Address Phone Link
Boise 702 W. Idaho Street, Suite 1100
Boise, ID 83702
United States
(208) 506-7006 Boise Network Support Services


Progent has one of the largest teams of Cisco-premier CCIE engineers of any independent consulting company in the U.S. As a result, Progent can provide unbeatable skill in finding networking solutions focused on Cisco products. Because Progent is also a Microsoft Certified Partner and provides expert application support for a broad array of business applications, Progent can integrate comprehensive IT solutions that maximize the competitive value of your information system.

CCIEs are an exceptional value because their depth of expertise allows them to solve the most complex problems rapidly. In typical scenarios, less seasoned engineers can burn up many hours or even days struggling with a problem that an experienced CCIE can solve in a few minutes. Most Progent CCIEs are not only expert at Cisco networking solutions, but have a variety of advanced technical credentials including Microsoft Certified Systems Engineer (MCSE), and an important network protection certification such as CISSP or CISA. This allows Progent to provide complete services that address a wide array of technologies without incurring needless expenses and interruptions orchestrating multiple consultants.

To find out more concerning Progent's professional support for Cisco network technology, choose a topic:

Other Consulting Expertise Offered by Progent
Progent can also provide a broad selection of IT consulting services in critical practice areas to assist businesses to convert Cisco infrastructure technology into an integrated information solution that delivers strategic advantage. A few of the consulting services offered by Progent's experts are project management expertise, VMware vSphere and vCloud deployment, VMware Site Recovery Manager (SRM) business continuity planning, VMware NSX virtual network architecture and management, Microsoft Windows Server 2019 migration services, Windows Server 2016 hybrid cloud solutions, Microsoft Hyper-V deployment, business continuity planning and testing, Windows Server 2012 R2 configuration, security vulnerability assessment, database administration and application expertise, and part-time Chief Information Officer services.

Progent can also help your company you to plan, deploy, manage and repair enterprise hybrid cloud solutions that incorporate physical and cloud hosted resources and that utilize Cisco technology. (Find out about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform integration expertise.)

By providing an efficient full-service source for network generalists and application experts, Progent can tailor fast, cost-effective, and comprehensive information technology solutions that fit the special needs of businesses in Boise Idaho.



An index of content::

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    Progent's Cisco CCIE-certified Wi-Fi network consultants can provide online or on-premises configuration and debugging services to assist you to design, configure, upgrade, tune, manage and troubleshoot Aironet Wi-Fi access point environments of any size or architecture. Progent's Cisco wireless controller consultants can also assist you to integrate your wireless environment with your wired network and cloud-hosted resources to build an enterprise connectivity foundation that is easy to manage and expand. Progent also can provide affordable wireless site surveys to help you to decide the most efficient selection, location and setup of Aironet wireless APs to accommodate your unique office layout, construction, and expected network traffic.

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    Progentís expert software programmers, database designers, and project managers can help enterprise clients to complete development programs for Microsoft Windows, Linux, or Web applications. Progent's co-sourcing services include fast access to seasoned project managers for advanced planning and project co-ordination or Progent can assist clients fill in expertise gaps by providing database architects and software programmers experienced in developing line-of-business applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint consultants can assist businesses to incorporate SharePoint with additional data sources such as SQL Server and Excel to build data-driven intranets and portal sites. Progent also can provide experience with multiple web development technologies and can assist businesses to build, expand, repair, or migrate web applications to utilize the most current web technology.

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    Microsoft Dynamics GP Update Planning Consultant Services

    Progent has supported Dynamics GP and Great Plains ERP software for almost 20 years and Progent has delivered system integration, software development, education, and troubleshooting since the product's original release. Progent offers top-tier support for upgrading legacy Dynamics GP/Great Plains ERP systems. Progent can help you to plan, pilot, and carry out an efficient upgrade from a a legacy release of GP to the current version of Dynamics GP.

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    Antivirus Subscription

    E-Mail Guard is Progent's affordable antispam and virus defense managed service that gives small companies enterprise-quality defense from spam, viruses, DHA attacks, and other types of email-borne assaults on IT systems. E-Mail Guard is powered by Postini's perimeter management technology, a full suite of web-based antispam and virus defense services that stop email attacks before they can penetrate the network firewall. Perimeter Manager also lets administrators track and manage their e-mail application, irrespective of server vendor, hardware type, or data center location.

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    Progent's Wireless Consulting Services offer a fast, economical way for companies of all sizes to configure, manage and repair cutting edge wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to design and install appliances such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless email and online business applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.

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    Online Help Microsoft Firewall

    Progent's certified ISA Server consulting experts have long experience with Internet Security and Acceleration Server developing Microsoft ISA Server-based security installations for information systems with many sites, remote workers, and line-of-business eCommerce applications. Progent's ISA Firewall consultants are available to help your small business in designing and implementing an installation of ISA 2000 Server or ISA 2004 Server that supports your information security needs without adversely limiting your network accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any later editions of ISA Server.

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    Progent offers several security packages intended to provide larger enterprises an objective and thorough network security assessment from a group of certified security engineers. All Progent's network security evaluation packages incorporate a suite of procedures like automated scans from inside and from outside your corporate firewall, expert analysis of scan results by certified security consultants, production of a report documenting the results, plus a live high-level executive summary and an in-depth interactive review for internal network administrators.

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    Server growth puts pressure on IT budgets and administrative resources. Server reduction via a virtual architecture offers lower total cost of ownership of hardware and quicker return on investment, more efficient use of servers, streamlined operations, increased network availability, and easier manageability. Typical usage scenarios for virtual machines include resource consolidation, low-cost hosts for mission-critical legacy software based on outdated operating systems, and affordable quarantine of program development or evaluation environments from production systems.

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    Progent's Juniper-certified NetScreen engineer can assist you to install and optimize NetScreen 5000 series routers, migrate from previous NetScreen products to the latest Juniper products, and repair network infrastructure problems in all-Juniper or mixed-vendor environments.

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    Progent offers cost-effective online consulting to assist companies to access Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can assist your IT team with every aspect of Amazon AWS integration including requirements analysis, preparedness assessment, architectural design and review, testing, configuration, administration, performance tuning, software license management, disaster recovery solutions, and security and compliance.

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    Progent's ProSight Virtual Hosting service offers proven virtual server technology, a state-of-the-art data center, and the support expertise of Progent's Microsoft-certified consulting group to provide small and midsize companies with a comprehensive information technology outsourcing alternative that enhances network dependability and security, eliminates management distraction, and cuts costs. With Private Cloud Hosting, a smaller company can have each of its software platforms and key application servers supported within a secure and fault tolerant facility on a fast, non-stop virtual machine set up and maintained by Progent's network support experts.

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    Progentís Microsoft-certified consultants offer small and medium sized businesses computer consulting, maintenance, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for efficiently connecting people, groups and information. SharePoint Portal Server offers a central spot for your employees or clients to access, manage, share and manipulate useful information, files, and applications and to interact with other people. It enables faster and better decisions, more efficient sharing across groups and more economical business processes. The main objective of SharePoint Server is to bring together, in a relevant way, all of the diverse sources of information accessible within and without a business network. Windows SharePoint Services join workers, customers, teams and major tasks with the knowledge theyíve created in a manner that makes data easy to find, retrieve and re-use.

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    Progent's certified Windows 2000 consulting staff can show you how to optimize the functionality of your current Windows 2000 Servers and can simplify network management, offer technical support and troubleshooting, and enhance security. Progent can also show you how to create, rationalize, and implement a strategy to migrate from Windows Server 2K to Microsoft Windows 2003 Server. Progent is expert in designing pilot programs to eliminate the obstacles involved with moving to Windows Server 2003 by identifying possible hardware and software compatibility problems.

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  • Microsoft Windows Configuration Services
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    Progentís IT outsourcing services for small businesses include designing Server 2003, Microsoft .NET Server, and Microsoft BackOffice systems, coordinating upgrades to Windows XP, Windows Server 2003, Active Directory, and Exchange 2003 Server, Help Desk Call Center, remote and on-site troubleshooting, resolving stubborn integration problems, and producing a company-wide security strategy. Progent can show you how to maximize system reliability and throughput with zero-downtime configuration, redundant network topology, and proactive network monitoring. Progent also offers special project assistance for large-scale upgrades and can assist with requirements assessment, resource identification, bill of materials development, sourcing qualification, purchasing logistics, and professional documentation. Progentís computer outsourcing service also features education for office productivity packages such as Microsoft Office.

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    Cisco Cisco Unified Communications Manager (Unified CM), formerly branded CallManager, operates as the heart of Cisco's communications and collaboration portfolio. CUCM and Cisco Unified CM Express offer a borderless IP-PBX by integrating tightly with applications that include Unified Communications Manager IM and Presence Service, Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact center. Progent's Cisco-certified consultants offer efficient and affordable remote and onsite support to help businesses of any size to create and administer CUCM environments by providing Cisco Unified Communications Manager integration and troubleshooting consulting services that add optimum business value. Progent's consultants can help with any facet of Unified Communications Manager support and debugging in areas that include integrating VoIP phones and Video phones, reviewing dial plans, setting up SIP connections and PSTN calling, installing Cisco ISR routers with CUBE VoIP networking support, creating UCS server clustering systems for high availability, capacity planning, and integration with Exchange and Skype for Business.

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    Progent uses an enterprise-class support reporting system that stores and formats detailed documentation for all delivered services. Unlike some freelance consultants or local service organizations who provide minimal documentation or specifics of tasks done, each service delivered by Progent is accompanied by comprehensive documentation. Each Progent staff member has access to the service reports sent by every staff member to each client. The discipline of documenting and organizing support activity allows more effective support and eliminates a variety of common problems such as when a service customer is effectively held hostage to a consultant who refuses to release the keys to the kingdom.

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    Progent offers the services of a CRISC-certified risk management consultant to assist your company to design and implement an enterprise risk management strategy following leading practices promoted by CRISC and crafted to match your organization's risk tolerance, business objectives, and IT budget.

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    Progent believes that a carefully designed and implemented information system can be a crucial factor for enabling any firm's success, and Progent follows this credo in our own system infrastructure. We have created a non-stop virtual office network that allows Progent's in-house consultants and certified contractors to deliver rapid and effective service, cooperate closely on sophisticated projects, and experience career and private growth from being part of a dynamic company culture of self motivation and freedom.

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    Progent's Cisco-Certified network management consultants can show you how to use Cisco's network management utilities along with a variety of specialized third-party products to build a complete network management strategy in order to keep your environment operating reliably, conserve expensive resources, protect your data, recover quickly from device breakdown or malicious attacks, and enable you to expand or repurpose network resources sensibly and affordably as your company evolves.

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    Microsoft Exchange Server 2013 incorporates significant improvements to the capabilities of its predecessor Exchange Server 2010 and delivers important new features as well as a redesigned architecture. These enhancements favorably impact vital IT areas like ease of administration, availability, security, cost of ownership, teamwork, extensibility, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting experts can assist your organization to understand the possible advantages of upgrading to Exchange Server 2013, create an efficient validation and rollout plan, and train your IT staff to maintain your Exchange 2013 solution. Progent can also provide ongoing online consulting and support and management services for Microsoft Exchange Server 2013.

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    Progent's ProSight Email Guard uses the services and infrastructure of leading information security companies to provide centralized management and comprehensive protection for all your inbound and outbound email. The powerful architecture of Progent's ProSight Email Guard managed service combines cloud-based filtering with a local gateway device to provide advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. Email Guard's Cloud Protection Layer serves as a first line of defense and keeps the vast majority of unwanted email from making it to your network firewall. This decreases your exposure to external attacks and conserves network bandwidth and storage. Email Guard's on-premises gateway device provides a further layer of inspection for inbound email. For outgoing email, the onsite gateway provides anti-virus and anti-spam protection, protection against data leaks, and encryption. The local security gateway can also assist Exchange Server to monitor and protect internal email traffic that stays within your security perimeter.

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    Progent offers the support of CISM Certified security consultants. The Certified Information Security Manager (CISM) committee defines the core capabilities and international standards of skill that IT security professionals are required to master. CISM provides business management the assurance that those who have qualified for their CISM certification possess the experience and capability to deliver efficient security management and support services.

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  • Les Kent has a 35-year history of effective network integration, business administration, sales, and operations. He has demonstrated a talent for creating sophisticated IT solutions while working as a network designer, application developer, project manager, implementation expert, and problem solver for small businesses, start-ups, and major enterprises.

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