Expert Cisco Remote and Onsite Computer Network Support
Boise Enterprise and Small Business Computer Networks
For offices of all sizes in Boise or anywhere in the state of Idaho, Progent offers convenient, quick, and economical contact with CCIE-Certified network experts. Cisco CCIEs are top-level network engineers who achieve this elite certification only after rigorous testing by Cisco. CCIEs can handle the most complicated issues associated with network integration, repair, and optimization. Progent’s CCIE-qualified professionals work closely with Cisco's internal engineers in identifying anomalies with IOS or NX-OS utilities and coming up with workarounds or obtaining software patches to fix problems. A Cisco certified CCIE can isolate the cause of network difficulties whether from network appliances or software.
Progent offers fast remote contact with a CCIE specialist so that you has the opportunity to get high-level assistance for complicated network problems that are affecting your business but are outside the scope of your ordinary network maintenance organization. Progent's Cisco CCIE-Certified engineers can connect to your system using state-of-the-art remote connectivity tools that allow them to perform fast and low-cost analysis and remediation of serious network problems.
Progent's CCIE Support Services
The vast majority of CCIEs work for big corporations or national Internet providers, and so their services are not easily available to the general public. Progent is among the rare service firms to make CCIEs accessible to support small and medium sized companies. Also, Progent can provide quick contact with a CCIE by telephone so you can get immediate support for complex network problems that are hurting worker efficiency. To learn how to contact a Progent CCIE for immediate assistance with your IT infrastructure, go to Progent's remote network support.
Boise Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Boise Metro Area.
| City | Address | Phone | Link |
| Boise | 702 W. Idaho Street, Suite 1100 Boise, ID 83702 |
208-506-7006 | Boise Network Support Services |
Cisco's extensive selection of both current and legacy networking appliances familiar to Progent includes ASA 5500 Firewalls and PIX Series Firewalls, Catalyst Firewall Services Module, protected high-speed and integrated services routers, wireless access points, Cisco Meraki cloud-managed Wi-Fi APs and aggregation switches, Voice over IP (VoIP) systems, Catalyst and Nexus series switches, plus data protection and Virtual Private Network products. With the resources of one of the largest groups of Cisco-certified CCIE experts of any independent support company, Progent has privileged access to Cisco's internal experts and the latest training tools to stay at the leading edge of network solutions.
To learn more details about Progent's online and on-premises support services for Cisco network infrastructure, select a subject:
Besides Cisco infrastructure, Progent's consulting professionals can provide advanced support for a variety of important areas of information system technology, making it possible for Progent to deliver end-to-end business solutions for organizations of any size. A sampling key fields where Progent can deliver high-level support include:
- Windows Server 2019 migration consulting
- Windows 2016 Hybrid Cloud Solutions
- Windows Server 2012 R2 Deployment
- ProSight WAN Watch Network Infrastructure Monitoring and Management Services
- Microsoft Exchange Server 2010 Configuration
- Data Security Compliance Assessment and Problem Mitigation
- Disaster Recovery Planning
- Microsoft SQL 2019 Solution Design, SQL Server 2017 Migration and Microsoft SQL Server 2016 Integration
- SharePoint Setup and Programming
- Oracle Software Development and MySQL Database Programming
- Windows Hyper-V System Design
- Windows Hyper-V Consulting
- VMware vSphere and vCloud Deployment
- VMware Site Recovery Manager Business Continuity Consulting
- VMware NSX Network Virtualization Design and Management
- Citrix Server and Desktop Virtualization
- Project Management Services
- Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services hybrid cloud solutions, and Google Cloud Platform integration expertise
An index of content::
Consultant Services Meraki MS Switch
Help and Support Meraki Switchies
Cisco's Meraki MS line of access and distribution switches are intended for environments ranging from branch offices to large campuses. Progent's Cisco-certified consultants offer cost-effective online consulting expertise to help you to design and deploy an efficient network solution that incorporates Meraki switches, simplify network monitoring and administration with Meraki's cloud-based management architecture, set up policies to maintain compliance, develop and test a disaster preparedness plan, and resolve issues related to any facet of your Meraki deployment. Progent can also assist your company to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless APs to create a cohesive networking solution.
Consultants Remote Workforce Cloud Integration
Work at Home Cloud Integration Professional
Progent can assist small and medium-size organizations to provide their home-based employees with efficient integration with public cloud resources.
Citrix StorageLink Site Recovery Specialists
Citrix and Microsoft Hyper-V Network Consultants
Progent's Citrix consultants can help you to assess the potential strategic value of the various editions of Essentials for Hyper-V, help you to use Citrix management tools in your Microsoft Hyper-V environment, and demonstrate to you how you can deploy Citrix Essentials for Hyper-V to enhance the performance, uptime, flexibility, and fault tolerance of your virtualized environment while lowering the cost of resources and support and simplifying administrative processes.
ProSight Remote Infrastructure Monitoring On-site Technical Support
ProSight Infrastructure Monitoring Technology Consulting
Progent’s ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for smaller organizations to map out, monitor, optimize and debug their connectivity appliances such as routers and switches, firewalls, and access points as well as servers, client computers and other networked devices. Using cutting-edge RMM technology, WAN Watch makes sure that network maps are always current, copies and manages the configuration information of almost all devices connected to your network, tracks performance, and generates alerts when potential issues are detected. By automating complex network management activities, ProSight WAN Watch can knock hours off common chores like making network diagrams, reconfiguring your network, finding devices that need critical updates, or isolating performance problems.
Support and Integration SCCM 2016 Reporting
SCCM 2016 and Windows 10 Online Consulting
Configuration Manager 2016 automates software deployment at scale, centralizes security and compliance settings control, inventories network resources, protects against corporate data leakage, performs network health monitoring, allows secure self service, and offers a common control mechanism for managing multi-OS networks based on on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud specialists can assist you with any facet of designing, installing, using and repairing a SCCM 2016 solution for on-premises, cloud, or hybrid environments.
Exchange Hosting Small Business IT Outsourcing
Email and Telephony Integration Software Consulting Services
Progent's Microsoft-certified consultants have 20 years of background providing electronic messaging and integrated email/telephony solutions for companies. Progent provides affordable Exchange Server support services to strengthen email security and virus defense, provide fault tolerant email, and facilitate remote and mobile email connectivity. Progent’s Microsoft Exchange consulting and support offerings can aid you in designing and implementing a Microsoft Exchange upgrade or a migration from a legacy SMPT system or older Microsoft Exchange software such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
Content Delivery Networking Products Onsite Technical Support
24-7 Content Delivery Networking Products IT Consulting
Progent offers high availability load balancing consulting covering system load balancing, load balanced program, LAN/WAN backbone routing, and content dispatching products including F5 Networks 3DNS. non-stop load balancing vendors for which Progent can provide consulting expertise include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco CSS, Cisco Content Engine and ACNS, and F5 Networks BIG-IP.
Urgent Setup Service Progent's Management Team
IT Specialist Progent Management
Progent's management team consists of seasoned veterans with years of background delivering computer consulting services, technical support, and strategic IT planning to businesses ranging in size from startups to global enterprises. Great support calls for great personnel, and Progent has assembled a management staff able to provide customers with the top service value in the industry.
Mac Disaster Recovery Setup and Support
Mac Virus Recovery Technology Consulting Services
Progent's certified security consultants can show you how to safeguard your Apple Mac environment through professional services such as performing security audits, recovery from virus and denial of service penetrations, configuring firewalls, implementing safe off-site and mobile access, installing automated programs for defense against viruses, spam, and directory harvest attacks, and developing a comprehensive security plan adapted for the particular objectives of your business information system.
NLB Testing Specialist
Best application Testing Lab Consultants
The Progent Test and Training Lab located at the QTS Internet Data Center is available for piloting line-of-business applications, creating efficient system upgrade methodologies, assessing and tuning performance, designing or validating business continuity strategies, mitigating compatibility issues, and building training systems for the latest products and technologies. For Progent clients who lack sufficient internal resources to assemble effective pilot environments, the lab cuts capital outlay and engineering risk and helps keep critical network initiatives on schedule.
NetApp Clustered Data ONTAP Professional
NetApp SAN Fabric Technology Professional
Progent can provide enterprise customers the help of a NetApp-certified consultant for online or on-premises expertise for NetApp's entire line of SAN storage products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror, SnapVauly incremental D2D backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Reporting and Insight analytics, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Areas of NetApp SAN technology supported by Progent include SAN architecture, hybrid-cloud integration, virtualization, migrations, non-disruptive updates, system management, information assurance, disaster recovery, and troubleshooting. Progent can provide Level 3 support to help you to resolve problems with NetApp SAN deployments efficiently based on leading practices.
SMS 2003 Upgrade IT Consultant
Remote Consulting SMS 2003 Upgrade
Microsoft Systems Management Server offers extra functionality for change and configuration management of Windows-based networks through introducing Feature Packs. Feature Packs lower the net operational expense of managing and deploying software by making it simpler to install system images, manage mobile computers, and operate management utilities. In addition to advising you about ways to cut management expenses by deploying SMS 2003 Feature Packs, Progent's consultants can show you how to prepare and perform IT projects involving areas that Feature Packs are designed to streamline. Progent's migration and update services can minimize cost and reduce business disruption as you transition to new operating systems and programs. Progent's wireless engineers can show you how to develop sensible procedures and policies to manage handheld computers and smart mobile communication devices so your field force stays efficient and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can show you how to develop a security strategy that incorporates policies, processes and technologies to keep your IT computer system safe.
CCDP Certified Information Technology Consulting Meraki Switch and AP
Cisco Expert Meraki and Nexus Switch IT Consultant
Cisco's Meraki line of access and distribution switches are designed for sites ranging from small branches to campuses. Progent's Cisco-certified consultants offer cost-effective remote expertise to assist your company to plan and implement an efficient network solution that incorporates Meraki MS switches, simplify network monitoring and administration with Meraki's cloud-based management tools, set up policies to ensure security, develop and test a disaster preparedness plan, and resolve technical issues related to any aspect of your Meraki deployment. Progent can also assist your company to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless APs to create a cohesive networking solution.
Remote Aironet Wave 2 AP Computer Engineer
Aironet 802.11ac AP Help and Support
Progent's Cisco certified wireless networking experts offer economical remote and on-premises help for both end-of-life and current Wave 2 Aironet Wi-Fi APs and Progent can assist you to design and manage Wi-Fi environments that include indoor and outside/ruggedized Aironet APs.
Consulting Services IPsec VPN
VPN Security Cybersecurity Companies
Progent offers small and medium size businesses professional consulting for Intrusion Protection products and IPsec VPN products from leading firewall and VPN security vendors including WatchGuard, Juniper, and Symantec. Progent can show you how to design a comprehensive security plan and choose the right products from multiple suppliers to achieve your security objectives while staying within your spending limits.
Unified Contact Center Express (Unified CCX) Support
Cisco Jabber Online Technical Support
Cisco Unified Communications Manager (CUCM), previously known as CallManager, operates as the core of Cisco's communications and collaboration solution. Cisco Unified Communications Manager and Unified Communications Manager Express (CME) offer a borderless IP-PBX by integrating closely with apps that include Cisco Unified CM IM and Presence Service, Unity Express for voicemail, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact center. Progent's Cisco-certified consultants offer efficient and budget-friendly remote and on-premises support to help organizations of all sizes to build and administer CUCM deployments by providing Cisco Unified Communications Manager configuration and technical support services that deliver optimum business value. Progent can help with any facet of Unified Communications Manager setup and troubleshooting in areas such as integrating Voice over IP phones and desktop Video phones, designing dial plans, configuring SIP connections and PSTN support, deploying ISR G2 routers with CUBE support, creating Cisco UCS server clustering solutions for survivability, capacity planning, and integration with Exchange and Skype for Business.
Apple Mac and Windows coexistence Setup and Support
Apple macOS and Windows Computer Consultant
Progent's service experts in Mac and Microsoft Windows technology can show you how to combine Apple Macintosh and Windows systems into cohesive environments with full sharing and collaboration support. Enabling efficient co-existence among a mix of servers and workstations powered by Mac OS and Windows requires broad knowledge of and experience with Mac and Windows products. Progent's background in Microsoft and Macintosh service makes it possible to offer expert assistance to companies that depend on these technologies to maintain their strategic edge. Progent's consultants can also help you to interface Apple's iPhones and iPads with your Windows environment.
Exchange Hosting Services
Exchange Email Hosting Consultants
Progent's Microsoft Exchange Hosting and Management Services provide an enterprise-class data center that features redundant electrical and environmental control systems,
Exchange 2007 Server Consulting Services
Microsoft Exchange Computer Consultant
Progent's Microsoft certified consultants can show you how to define and deploy an efficient in-place Microsoft Exchange 2007 migration plan that avoids network disruption, simplifies ongoing support demands, and makes your Exchange 2007 Server easy to administer. For complicated multiple server or multi-site migrations, Progent has the knowledge and experience to complete your move rapidly and economically. Progent's Exchange 2007 support, repair, and consulting offerings include expertise with the integration of third-party enhancements of Microsoft Exchange Server 2007 and the design of unified messaging implementations powered by Exchange Server 2007.
Exchange 2007 Server Consultant Services
Specialist Microsoft Exchange 2007
Progent's expert consultants can show you how to design and implement a smooth in-place Exchange Server 2007 upgrade plan that minimizes network downtime, reduces ongoing support demands, and makes your Microsoft Exchange 2007 Server easy to manage. For complicated multi-server or multi-site upgrades, Progent has the experience to complete your project rapidly and affordably. Progent's Exchange 2007 help, troubleshooting, and design services include assistance with the configuration of outside vendor enhancements of Microsoft Exchange 2007 Server and the design of unified messaging implementations based on Exchange Server 2007.
Remote Workforce Endpoint Management Configuration
At Home Employees Endpoint Management Online Consulting
Progent can assist small and mid-size companies to configure efficient remote endpoint management and monitoring solutions for maintaining endpoints operated by an offsite workforce.
Consultancy Citrix Hyper-V Management
Citrix Hyper-V Management Engineer
Progent's Citrix experts can help your organization to evaluate the business benefits of the available editions of Citrix Essentials for Hyper-V, assist you to use Citrix administration utilities in your Hyper-V environment, and demonstrate to you how to use Citrix Essentials to enhance the responsiveness, uptime, consistency, and recoverability of your virtualized environment while lowering the cost of equipment and operations and simplifying administrative tasks.
Progent Management Installer
Progent Management Team Information Technology Consulting
Progent's management team includes industry veterans with years of experience providing network consulting, troubleshooting, and strategic IT planning to businesses ranging in size from small offices to Fortune 500 companies. Great support requires great people, and Progent is proud to have put together a management team that can provide businesses with the top service value in the industry.
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