Expert Cisco Onsite and Remote Computer Network Support Services
Boise Business IT Systems
For offices of all sizes in Boise Idaho, Progent can provide easy, quick, and affordable communication with CCIE-Premier network experts. Cisco CCIEs are world-class networking experts who earn this elite recognition only after strenuous examinations by Cisco. CCIE-qualified engineers can handle the most complicated problems associated with network deployment, troubleshooting, and configuration. Progent’s CCIE-qualified professionals operate closely with Cisco's in-house engineers in identifying problems with IOS or Cisco NX-OS utilities and coming up with workarounds or receiving software patches to correct problems. A Cisco-qualified CCIE can pinpoint the origin of computer network difficulties whether from network appliances or software.
Progent can provide fast and affordable online contact with a CCIE expert so that you has the opportunity to get high-level assistance for complicated network problems that are impacting your business but are beyond the experience of your ordinary IT maintenance resources. Progent's CCIE-Premier engineers can access your network via advanced remote connectivity tools that allow them to provide rapid and cost-effective diagnosis and repair of critical network problems.
Progent's CCIE Support Services
Most CCIEs are employed by big corporations or national ISPs, and consequently their skills are not easily accessible to smaller businesses. Progent is among the rare service providers that makes CCIEs accessible to help small and medium sized companies. Also, Progent can provide quick access to a CCIE remotely so that you can receive timely help for complex network issues that are reducing worker productivity. To learn how to get in touch with a Progent CCIE for timely help with your IT infrastructure, go to online network support.
Boise Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Boise Metro Area.
| City | Address | Phone | Link |
| Boise | 702 W. Idaho Street, Suite 1100 Boise, ID 83702 United States |
(208) 506-7006 | Boise Network Support Services |
Progent maintains one of the largest rosters of Cisco-certified CCIE experts of any independent support firm in the United States. As a result, Progent offers unbeatable skill in finding connectivity solutions based on Cisco products. Since Progent is also a Microsoft Partner and offers expert application support for a broad range of business applications, Progent can help you achieve comprehensive IT solutions that maximize the competitive value of your information system.
CCIEs are an exceptional value since their deep experience allows them to solve the most complex problems quickly. In common scenarios, less qualified consultants can spend hours or even days wrestling with a task that an experienced CCIE can resolve in minutes. The majority of Progent CCIEs are not only expert at Cisco networking solutions, but also have a variety of advanced technical certifications such as Microsoft MCSE, and an important security credential such as CISA or CISM. This permits Progent to offer comprehensive services that address a broad array of IT products without incurring needless costs and delays orchestrating too many specialists.
Software Update Management for Cisco Network Infrastructure Appliances
Patch management is an essential and complicated process. Prompt and correctly managed updating maximizes security, compliance, uptime, and capability. Sporadic patch management can result in security gaps, compatibility problems, slow or inconsistent performance, unnecessary offline stretches, or unavailability of important features. Patching involves more than periodic updates of operating systems and apps for servers and user machines. Firmware patches can be as essential for network appliances such as routers, firewalls, and Wi-Fi access points.
Progent has provided advanced help for Cisco networking appliances for more than twenty years and Progent's managed services for software and firmware patch management provide businesses of all sizes a versatile and affordable option for assessing, validating, scheduling, applying, and tracking updates to your ever-evolving IT network. To find out about Progent's service programs for patch management, go to Progent's patch management service plans.
To learn more details concerning Progent's world-class support for Cisco network infrastructure, choose a topic:
- Introduction to Progent's Cisco Expertise
- Fast and Affordable Remote Help from a Cisco Certified Internetwork Expert (CCIE) Engineer
- Cisco Firepower NGFW Series Firewalls: Integration and Management Support
- Cisco ASA 5500-X Firewalls with Firepower: Setup and Troubleshooting Expertise
- Cisco ASA 5500 Firewalls Management Services
- Cisco PIX 500 Firewall Upgrade. Migration Services
- Cisco Routers Engineering Expertise
- Cisco Wireless Engineering Services
- Aironet Wireless Access Points Consulting Expertise
- Cisco Small Business 100, 300 and 500 Wireless APs Engineering Support
- Cisco Catalyst 802.11ax Wireless APs Solution Design, Configuration and Troubleshooting Expertise
- Cisco Wireless Controllers Consultants
- Cisco Meraki Wireless Access Points Deployment Support
- Cisco Unified Communications Manager (CUCM or Unified CM) and CallManager Integration and Technical Support
- Cisco VoIP Phones and IP Video Phones Consulting Services and Wireless IP Phone Integration
- Cisco Jabber Migration and Support Expertise
- Cisco Catalyst Switches Engineering Expertise
- Cisco Nexus Switches Consulting and Support Expertise
- Cisco Meraki MS Switches Configuration and Maintenance Services
- Cisco VPN and Network Security Integration Support
- SIP and CUBE Integration Solutions: SIP Trunks and CUBE Integration Consulting
- Design and Support for Cisco-based Datacenters
- Data Center Optimization Expertise for ISPs
- Centralized Network Management Solutions for Cisco-powered Infrastructure
- NetApp and Cisco FlexPod Private Cloud Platform Consulting Services
Besides Cisco technology, Progent's consulting professionals can provide expertise for a variety of important areas of information systems, allowing Progent's experts to deliver complete IT solutions for companies of all sizes. A sampling vital areas where Progent's IT consultants can provide world-class expertise include:
- Windows Server 2019 migration consulting
- Windows Server 2016 Hybrid Cloud/On-premises Solutions
- Windows Server 2012 R2 Planning and Installation
- ProSight WAN Watch Infrastructure Monitoring and Management Consulting
- Microsoft Exchange 2010 Configuration
- Security Compliance Testing and Problem Remediation
- Disaster Recovery/Business Continuity Planning
- Microsoft SQL 2019 Integration, SQL Server 2017 Migration and Microsoft SQL 2016 Integration and Troubleshooting
- SharePoint Server Application Development
- Oracle DBA Services and MySQL Database Programming
- Windows Hyper-V System Design
- Windows Hyper-V Consulting
- VMware vSphere and vCloud Planning and Deployment
- VMware Site Recovery Manager Business Continuity Planning
- VMware NSX Virtual Network Design and Management
- Citrix XenApp and XenDesktop Virtualization
- Project Management Services
- Azure enterprise hybrid cloud solutions, Amazon Web Services hybrid cloud solutions, and Google Cloud planning and integration consulting
An index of content::
SQL Programmer
SQL 2008 Reporting Services Designer
Microsoft SQL Server 2000 is a rich, web-aware database and data analysis solution that enables the rapid creation of a new generation of enterprise-class applications that can give your company a critical competitive edge. SQL Server provides built-in support for XML and the capability to communicate across the Internet and beyond the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 engineers, averaging more than over 10 years of background helping with Microsoft integration, ensures you success in planning, installing and administering Microsoft SQL Server solutions that are well integrated with other applications based on Microsoft's .NET platform.
On-site Support IP phones
Computer Engineer Cisco VoIP Phones and Unified Communications
Progent's Cisco CCIE-certified network infrastructure consultants can provide high-level support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.
24-7 Business Continuity Testing Specialists
Specialists network evaluation Lab
The Progent Test and Training Lab at the QTS (formerly Herakles) Data Center can be used for piloting line-of-business applications, developing efficient system upgrade procedures, evaluating and tuning performance, designing or validating disaster recovery solutions, mitigating compatibility issues, and establishing training environments for new technologies. For Progent clients without adequate internal resources to configure effective test environments, Progent's Test and Training Lab cuts capital outlay and technical risk and helps keep critical IT initiatives on schedule.
24x7 Programming Firm Project Server
Microsoft Project Server 2010 Help and Support
Progent's Microsoft engineers can provide in-depth support in implementing, using and debugging any edition of Microsoft Project Server and can provide a broad range of affordable remote support services following industry best practices to assist organizations of any size to receive all the advantages of this powerful platform. Support services offered by Progent include solution planning, installation and migration, setting up safe file and status sharing among local and offsite users, network infrastructure optimization, and specialized webinar training.
Active Directory Remote Troubleshooting
Remote Azure Active Directory PIM Consultant Services
Progent can help you to design and carry out an efficient migration from on-premises Active Directory to cloud-based Azure AD or to a hybrid solution that deploys Azure AD Domain Services and Azure AD Connect to centralize identity services for both on-premises and Azure resources.
Remote Active Directory Domain Services Consultants
Active Directory Domain Services Technical Support
Progent’s consultants can help you to plan and implement a smooth migration from onsite Active Directory to cloud-based Azure AD or to a hybrid system that uses Azure AD Domain Services and Azure AD Connect to centralize identity services across on-premises and Azure resources.
Private Cloud Virtual Datacenter Hosting Consultancy
Private Cloud Hosting for Virtual Data Centers Consultant Services
Progent's ProSight Virtual Hosting service combines proven virtual server architecture, a world-class data center facility, and the technical support expertise of Progent's Microsoft-certified engineering group to provide small and midsize businesses with a complete IT outsourcing solution that enhances network dependability and security, reduces management distraction, and saves money. With Private Cloud Hosting, a smaller business can have each of its operating system platforms and key business application servers supported within a secure and reliable facility on a fast, non-stop virtual server set up and supported by Progent's network service professionals.
ISSAP Certified Cybersecurity Consultant Services
Network Consultants ISSAP Certified
Progent's ISSAP Premier security consultants, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP status as a result of rigorous testing and extensive experience with information security architecture. ISSAP consultants have in-depth knowledge of access management mechanisms and methodologies, phone system and network infrastructure security, cryptography, needs evaluation, business continuity and disaster recovery, and physical security. Progent's ISSAP-certified security consultants can help your business with all aspects of architecture security.
Windows Server 2003 Consulting
24-Hour Windows 2003 Professional
Progent's certified Windows Server 2003 consultants can provide network support and IT consulting for the entire family of Microsoft .NET Servers, Windows 2003 Server, and Windows 2000 Server. Progent's Windows 2003 migration, configuration, administration, and support services include system design, deployment, project management, in-person and off-site network support and repair, Call Center outsourcing, CISM-certified security services, turn-key outsourcing, and cost-effective co-sourcing.
24/7 Cisco VPN Setup and Support
Remote Access Professionals
Cisco's security and remote access technology for small businesses offer a full range of manageable security solutions to help protect your wired and wireless network infrastructure. Cisco's Virtual Private Network line features switches, firewalls, intrusion detection systems and VPN concentrators. Progent's professional staff of consultants includes experienced engineers with Cisco Certified Internetwork Expert and CCNP qualifications who are able to help your business to evaluate Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and additional Cisco security technologies that align best with your company goals.
ISA Server Consulting Services
Support and Integration ISA 2004 Firewall
Progent's Microsoft-certified TMG 2010 and ISA Server 2006 experts can assist you to plan, deploy, and support a configuration of Forefront Threat Management Server or ISA Server 2006 on your information system that provides the firewall protection, performance and manageability that your company needs.
Windows and Solaris Network Consultant
Solaris with Windows Consulting Services
Progent's UNIX platform consulting services offer small and mid-size companies and developers help with administering and maintaining UNIX, Linux or Solaris environments that operate with Microsoft-based technology. Progent can give your business access to UNIX experts, support professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This wide array of expertise offers you an easy single source to show you how to build and maintain a protected and reliable mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX such as Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO UNIX, and SGI/Irix or leading Linux platforms including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo, Mandriva Linux, Debian-GNU, and Slackware.
Exchange Server 2010 Migration Consulting Services
Technology Professional Exchange 2003 to Exchange 2010 Upgrade
Progent's Microsoft-certified network experts can help you to determine the benefits of Microsoft Exchange Server 2010 for your company and can help your IT staff to design and carry out an efficient migration to Exchange 2010 from Exchange 2003 or Exchange Server 2007 that will offer fast return on investment by improving your productivity, cutting the cost of equipment and service, simplifying administration, and consolidating your key communications technologies.
Professional Services Microsoft Office XP
Microsoft Office System Network Consulting Firms
Progent’s IT outsourcing packages offer affordable computer consulting for small organizations. Whether it includes planning network architecture, creating an internal Help Desk or outsourcing a one, deploying an updated e-mail system, monitoring your network, or developing a web-based eCommerce application, outsourcing your network engineering services can reduce costs and minimize risks, allowing network support expenses to increase in a more moderate and controlled fashion than is feasible by building up a bulky, knowledgeable internal network support staff. Progent’s Outsourcing White Paper and datasheets tell you how Progent can help you build a protected and highly available system architecture for your critical applications based on Microsoft Windows including Office XP, Office 2003, and Microsoft Office 2000.
Outsourcing Dynamics GP/Great Plains
Great Plains Support Services
Microsoft Dynamics GP/Great Plains allows you to grow and control your business more efficiently by offering deep availability of decision-driving data and a fast return on investment. Dynamics GP/Great Plains confers major productivity benefits such as its ability to expand the presence of your company, manage your accounting, computerize financial operations, unify procedures across your company, refine inventory control, increase order accuracy, expand sales and minimize turnaround time, and maximize free cash flow. Progent can show you how to set up and manage a robust, secure server and network infrastructure to support Great Plains, and can offer experienced Microsoft Dynamics GP support professionals to make sure you reap all the benefits of your Dynamics GP/Great Plains software.
Immediate Azure and Cisco AnyConnect Engineer
Microsoft Azure firewall configuration Development Group
Progent can help companies of all sizes to move any part of their computing infrastructure to the Microsoft Azure cloud. This can simplify IT administration and reduce equipment investments. Microsoft Azure offers a comprehensive library of public cloud services and Progent can help you to evaluate the benefits and limitations of various cloud networking architectures supported by Azure. Progent can show you how to administer cloud-based or hybrid cloud and local apps and resources and make sure that you sidestep the typical mistakes small organizations make when moving to a public cloud. Progent can help you to set up cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, handle user identity with Azure Active Directory, and create backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to configure perimeter firewalls and VPN connections and also to integrate iPhones and iPads and Google Android smartphones and tablets.
Intune Information Technology Consulting
Intune Company Portal Support Services
Progent's Microsoft-certified Intune consultants can assist your organization to assess the business case for adopting Intune for managing your mobile computers including laptops, smartphones, and tablets powered by Windows, Apple iOS, and Android. Progent's Intune consultants can help your company to define security policies, plan and deploy test environments to confirm the benefits of Microsoft Intune for your network, install Intune across your enterprise, combine Intune with System Center Configuration Manager for single-console change management, and maintain your Microsoft Intune deployment.
Microsoft Word Online Consultants
Microsoft Expert Office Word for iOS Consultant
Progent's certified Microsoft Office Word and Office 365 Word experts offer a broad range of economical online consulting services to assist your organization to maintain your existing Microsoft Word solution or assist you to move to a newer release of Microsoft Office Word. Services offered by Progent's Word experts include VBA software development, isolating and fixing compatibility issues between different releases of Office Word, integrating Office Word with different Office apps like Office Excel and Outlook or with 3rd-party platforms and plug-ins,infrastructure optimization for dependable. reliable cloud connectivity, security support, smart phone integration, and online training classes customized for your special requirements.
Co-managed Help Desk Specialist
Computer Engineer Shared Helpdesk
Progent provides three essential kinds of Help Desk support including Microsoft and Cisco Helpdesk Outsourcing Services, Virtual Help Desk Services, and Call Center Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft and Cisco professionals offers your customers instant access to a dependable support group with years of experience delivering phone support and online troubleshooting for IT systems powered by Microsoft products. Progent's focus is on earning the support Helpdesk a respected image as a key contributor to company productivity. Progent's target is to fix and not merely record problems.
Work at Home Endpoint Management Technical Support
Top Telecommuter Endpoint Management Technical Support
Progent can assist small and mid-size businesses to configure efficient endpoint management systems for maintaining devices used by work-from-home employees.
Microsoft Windows 2019 Computer Consulting Services
Server Help Microsoft Windows 2019
Progent's Microsoft-certified consultants offer network support and technology consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent’s support team can show you how to plan, integrate, troubleshoot and administer the entire family of Windows .NET Servers including SQL Server, ISA Server, Small Business Server, Exchange Server, Microsoft SharePoint Server, Windows Hyper-V, Lync Server, Project Server, and Microsoft System Center Operations Manager.
ProSight Remote Network Monitoring Technology Professional
IT Infrastructure Asset Report Specialist
Progent's ProSight Network Audits are a quick and low-cost alternative for small and medium-size businesses to get an objective evaluation of the health of their information system. Powered by some of the top remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's world-class team of IT professionals, ProSight Network Audits help you see how closely the configuration of your core infrastructure assets conform to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate benefits such as a more manageable and safer Active Directory implementation. Both options also offer the ongoing benefits of advanced remote network monitoring and management (RMM) technology. These advantages can include easier management, improved compliance with government and industry security regulations, more efficient utilization of network assets, quicker troubleshooting, more dependable backup and recovery, and less downtime.
Online Support Services Exchange 2003 Server
Exchange Server 2019 Technical Support Services
Progent's Microsoft-certified consultants have 20 years of background designing, installing, and supporting messaging systems for companies in the and throughout the United States. Progent provides economical Microsoft Exchange Servers consulting support to make sure that your email environment features security, fault tolerance, easy access for remote and mobile users, time-saving administrative tools, and seamless integration with telephony. Progent offers consulting and support services for Microsoft Exchange 2016 Server, Microsoft Exchange 2013 Server, Microsoft Exchange 2010 Server, Exchange 2007 Server, Microsoft Exchange 2003 Server, and Exchange 2000. Progent can also help small or medium companies to upgrade to Microsoft Exchange 2016 Server or MS Exchange 2013.
Microsoft Dynamics 365 Business Central Applications Consulting
Dynamics NAV Integration Services
Progent can provide online and on-premises configuration, upgrade, programming, training for Microsoft Dynamics 365 Business Central (formerly Dynamivs NAV).
Remote Consulting SBS 2011
Consultants Microsoft SBS Server
Microsoft Small Business Server is an affordable suite of server products that provides the foundation for a powerful but manageable IT network. The inter-connectivity demands of the Microsoft .NET components bundled with Microsoft Small Business Server calls for a network consultant with hands-on background and broad experience in planning and building cohesive end-to-end information technology solutions. Progent's Microsoft-certified consultants have extensive experience with the technologies incorporated in SBS 2011 and Microsoft SBS 2008. This expertise assures you success in deploying, administering, and servicing IT environments based on the SBS suite of servers and programs.
Computer Consulting Microsoft SQL Server
Remote Technical Support Microsoft SQL Server 2008
Progent’s Microsoft certified consultants can provide small and medium size businesses expert Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, web-ready database and data analysis platform that enables the speedy development of enterprise-class business applications that offer your company a competitive advantage. SQL Server provides built-in support for XML and the ability to query over the Internet and outside the corporate firewall. In addition to offering expertise, support and problem solving services, Progent’s SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the business value of your information system. Progent can also help you migrate from earlier editions of SQL Server to Microsoft SQL Server 2005.
System Consulting Services Developing Phase: Pilots
24-7 Envisioning Phase: Requirements Definition Network Admin Companies
When conducting IT projects for corporate customers, Progent follows a structured methodology driven by specified milestones so as to meet financial, scheduling and technical goals while reducing business disruption. Progent's Enterprise Services Methodology utilizes accepted project management procedures derived from the leading practices defined by the Microsoft MSF methodology which specifies requirements definition, architecture recommendations, pilots, design tuning, and professional deployment. All facets are documented to provide a detailed summary of IT services performed and to assist in downstream network support.
Professionals Small Business 500 Access Point
Small Business WAP551 Support Services
Cisco's Small Business 100, 300 and 500 series of wireless access points are Linux-based units engineered as value-priced wireless APs for light workloads. Progent's Cisco CCIE-certified wireless network experts can provide online or onsite integration and debugging services to assist you to plan, implement, update, optimize, manage and debug Cisco Small Business Wi-Fi access point environments of any size or topology.
Midsized Business On-site Support
Mid-sized Office Software Recovery
Progent offers IT support for mid-size businesses who have 100 to 250 system users. The medium size business or office has typically been an overlooked part of the market for IT consulting expertise. The overhead and support delivery practices of large third-party service firms make them excessively costly for the typical mid-size company or small medium business (SMB), which commonly relies on a modest IT budget with which to maintain an IT system whose complexity and sophistication are frequently comparable to the networks of far larger enterprises. Progent's service delivery model, which takes great advantage of remote support, virtual network infrastructure and proactive server monitoring, significantly reduces the IT support costs of an SMB while providing the mid-size company with enterprise-level service from professional, world-class experts knowledgeable in a wide array of small business technologies. If your mid-sized company or small business is looking for the quality of network help appropriate for a mid-size organization without budgeting big-company costs, contact Progent.
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