For organizations of all sizes in Boise Idaho, Progent offers convenient, quick, and economical access to CCIE-Premier engineers. Cisco CCIEs are world-class networking experts who achieve this elite certification by completing rigorous examinations by Cisco. CCIE-qualified engineers can handle the most complicated problems surrounding network interfacing, repair, and configuration. Progentís CCIEs operate directly with Cisco's internal staff in analyzing problems with Cisco IOS or Cisco NX-OS software and coming up with temporary alternatives or receiving software patches to fix problems. A Cisco-qualified CCIE has the experience to isolate the origin of network difficulties stemming from network appliances or applications.

Progent offers fast remote access to a CCIE specialist so you can get high-level assistance for complex network issues that are affecting business productivity but are outside the experience of your ordinary IT maintenance organization. Progent's Cisco CCIE-Premier engineers can examine your system using state-of-the-art remote support tools in order to perform rapid and cost-effective analysis and repair of serious network issues.

Progent's CCIE Support Services
The vast majority of CCIEs are employed by big enterprises or nationwide ISPs, and so their skills are not easily accessible to the general public. Progent is among the few support organizations to make CCIEs available to support small and medium sized businesses. In addition, Progent offers fast access to a CCIE remotely so that you can receive immediate help for complex network problems that are hurting worker efficiency. To find out how to talk to a Progent CCIE for timely help with your network, go to Progent's online network help.

Boise Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Boise Metro Area.

Onsite IT Consulting
Progent locations in Boise Metro Area

City Address Phone Link
Boise 702 W. Idaho Street, Suite 1100
Boise, ID 83702
United States
(208) 506-7006 Boise Network Support Services


Progent maintains one of the biggest teams of Cisco-certified CCIE engineers of any independent support company in the United States. Consequently, Progent can provide world-class expertise in delivering networking solutions based on Cisco products. Because Progent is also a Microsoft Certified Partner and provides professional application support for a broad array of popular applications, Progent can deliver comprehensive information technology solutions that maximize the business value of your information system.

CCIEs represent an exceptional value because their deep expertise enables them to solve the most complex problems rapidly. In most scenarios, less seasoned engineers can spend many hours or days wrestling with a problem that a certified CCIE can resolve in just minutes. Most Progent CCIEs are not only experienced with Cisco networking solutions, but also have a variety of advanced technical certifications such as Microsoft MCSE, and an important security credential such as CISSP or CISM. This allows Progent to provide end-to-end solutions that address a wide range of technologies without requiring extra costs and interruptions managing too many consultants.

Software Update Management for Cisco Network Devices
Software update management is crucial and complicated process. Prompt and properly managed updating maximizes cybersecurity, compliance, availability, and capability. Sporadic software update management can cause security vulnerabilities, compatibility issues, sluggish or erratic responsiveness, needless downtime, or loss of key features. Patching involves more than periodic updates of operating systems and apps for servers and endpoints. Firmware updates can be as critical for network appliances such as routers, firewalls, and wireless access points.

Patch Management Support for Network Infrastructure Devices

Progent can provide patch management support for network devices from Cisco and other leading vendors

Progent has delivered top=level assistance for Cisco infrastructure products for more than twenty years and Progent's managed services for patch management provide organizations of all sizes a flexible and affordable alternative for evaluating, validating, scheduling, applying, and tracking software and firmware updates to your dynamic IT system. To find out about Progent's service options for patch management, see Progent's patch management services.

To find out more about Progent's online and on-premises support for Cisco technology, choose a topic:

Additional Consulting Expertise Available from Progent
Progent can also provide a wide range of IT consulting services in key practice areas to assist businesses to turn Cisco infrastructure technology into an integrated IT solution that provides strategic advantage. A few of the services offered by Progent's subject matter experts are project management expertise, VMware vSphere and vCloud deployment, VMware Site Recovery Manager application continuity planning, VMware NSX virtual network architecture and integration, Microsoft Windows Server 2022 planning and integration expertise, Windows Server 2019 migration consulting, Windows 2016 hybrid cloud/on-premises solutions, Microsoft Hyper-V deployment, disaster recovery planning and testing, Windows Server 2012 R2 support, network security vulnerability scanning, database administration and application services, and part-time Chief Information Officer consulting services.

Progent can also assist your IT team you to plan, implement, administer and repair enterprise hybrid cloud solutions that include local and cloud hosted infrastructure and that use Cisco networking technology. (Learn about Progent's Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud integration expertise.)

By providing a convenient one-stop resource for IT generalists and application experts, Progent is able to deliver fast, affordable, and comprehensive information technology solutions that fit the special requirements of companies in Boise Idaho.



An index of content::


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    System Center Configuration Manager 2016 automates application and device deployment and updating, simplifies security and compliance settings management, inventories network resources, protects against corporate data leakage, provides network health monitoring, enables safe end-user self service, and delivers a common control mechanism for managing multi-operating system networks based on on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud integration experts can help businesses of any size with any aspect of planning, implementing, using and troubleshooting a System Center 2016 Configuration Manager deployment for local, cloud-based, or hybrid networks.

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    Progent's Microsoft-certified professionals have 20 years of background planning, installing, and supporting messaging solutions for clients in the and throughout the U.S. Progent offers affordable Microsoft Exchange Servers consulting services to ensure that your email environment offers protection, high availability, easy connectivity for remote and wireless users, time-saving administrative tools, and productive integration with telephony. Progent offers expertise and support services for Exchange 2016, Exchange 2013, Exchange 2010 Server, Microsoft Exchange 2007 Server, Microsoft Exchange 2003, and Exchange 2K. Progent can also help small or medium businesses to migrate to Exchange 2016 or Exchange 2013 Server.

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  • Remote Aironet 3700 Access Point Setup and Support Meraki AP Network Consultant
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  • Remote Workers Consulting Experts nearby Boise - Help Desk Call Center Solutions Assistance Boise Eagle Telecommuters Expertise near Boise - Help Desk Call Center Solutions Consulting and Support Services Ada County Idaho

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    CRISC Certified Risk and Information Systems Control Analyst Professionals

    Progent can provide the guidance of a CRISC-certified risk management expert to assist your company to plan and implement an enterprise risk management (ERM) strategy following leading practices promoted by CRISC and crafted to align with your company's risk tolerance, business objectives, and IT budget.

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  • Retail Management System Applications Consulting Retail Management System Technology Consulting Services

  • HP Lights-Out 100c Remote Management Card Technology Professional
    American Megatrends MegaRAC Consulting Services

    Remote server management cards give network managers complete control over a server without the need for a personal visit. Through these management cards, all console screen information plus keyboard and mouse functionality are exported to an off-site session to an IT professional who can be situated anywhere in the world. Progent's Microsoft and Cisco authorized engineers can assist you to design, implement, and support a fault-tolerant company network that includes remote server management cards and Progent can utilize these remote server management cards to deliver efficient off-site technical assistance. Progent is familiar with a variety of remote server management cards including Aten remote server management cards, American Megatrends remote server management cards, Dell remote server management cards, HP Lights-Out remote management cards, and Peppercon remote server management cards.

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  • SCCM 2012 Migration IT Services Top Rated MCSE Expert Certified Remote Troubleshooting SCCM 2012

  • Computer Engineer ProSight Remote Server Management
    Support Remote Server Monitoring

    ProSight LAN Watch is Progentís server and desktop monitoring managed service that incorporates advanced remote monitoring and management techniques to keep your IT system running efficiently by tracking the health of vital assets that drive your network environment. When ProSight LAN Watch uncovers a problem, an alert is transmitted automatically to your designated IT personnel and your assigned Progent engineering consultant so any looming issues can be resolved before they can disrupt your business.

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  • Automatic Topology Diagrams Support
    Automatic Network Infrastructure Diagrams Computer Consultants

    Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for smaller businesses to map, monitor, enhance and troubleshoot their connectivity hardware such as routers, firewalls, and load balancers as well as servers, endpoints and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology diagrams are always current, captures and displays the configuration of almost all devices connected to your network, monitors performance, and generates notices when potential issues are discovered. By automating complex network management activities, WAN Watch can cut hours off common tasks such as making network diagrams, reconfiguring your network, locating appliances that require important software patches, or identifying the cause of performance problems.

  • SCSM 2016 Remote Technical Support System Center 2016 Endpoint Protection Professional

  • Design Firm Amazon EC2 integration
    Amazon EC2 mobility Development

    Progent can provide affordable remote consulting to assist businesses of any size to integrate Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3, and Glacier. Progent can help you with every phase of Amazon AWS integration including needs analysis, readiness evaluation, system design, testing, deployment, administration, performance optimization, software license management, backup/restore mechanisms, and security and compliance.

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  • SMS Server Upgrade Technical Support Urgent Microsoft SMS Server IT Services

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    Top Ranked SCDPM 2012 and Exchange DAGs Consulting

    Progent's Microsoft-certified consultants can provide remote or in-person expertise to help companies of any size to plan, deploy, administer, and repair a backup system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to migrate from earlier versions of SCDPM or from a different backup system, and Progent can integrate your Data Protection Manager deployment for on premises, cloud, or hybrid datacenters. Progent offers as-needed help for resolving particularly challenging issues, or full project management services. Progent's consultants can also assist your business to design SCDPM 2012 into an enterprise-class disaster recovery strategy.

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  • SQL Server 2012 Security Network Engineer Professional PowerPivot for SharePoint
  • SQL Server 2017 Python Consultant Emergency Microsoft Expert SQL Server 2017 Migration Support
  • Sales Assistance for Computer Consulting Help and Support 24/7 Sales Agent Program for IT Services Computer Engineer
  • Security Consultants Small Business Professionals Small Office
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  • Server Consulting Microsoft SQL Server Remote SQL Server Application Consultants
  • Server Install SQL Server 2012 Ada County Idaho SQL Server 2012 Online Support Services Boise Eagle
  • Server Support Sharepoint Portal Server Urgent Server Administration Sharepoint Server
  • SharePoint Server 2007 Professional Boise Idaho Microsoft SharePoint Specialists Boise

  • Home Based Microsoft Consulting Jobs
    Career Recruit Home Based Cisco Consultant

    Progent believes that a well architected and executed network is a crucial piece for accelerating a firm's growth, and we follow this credo in our own system infrastructure. Progent has built a zero-downtime virtual office infrastructure that allows Progent's in-house consultants and authorized contractors to deliver rapid and efficient service, cooperate closely on complex projects, and experience professional and private growth from acting as part of a dynamic business ethos of self motivation and freedom.

  • Shared Help Desk Specialist Co-managed Heldesk Specialists
  • Small Business Computer Network Consulting company Online Technical Support Small Office
  • Cisco On-site IT Support Boise
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  • Small Business Specialist Small Office Microsoft Certified Small Business Small Business Network Consulting Companies
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  • Solaris Upgrading Upgrading Solaris-Windows
  • Spam filter On-Call Services 24 Hour Microsoft Exchange Migration Small Office IT Outsourcing
  • Specialist Server patch management Router patch management Specialists
  • Specialists Infor SyteLine ERP Infor SyteLine CloudSuite Development Technology Professional

  • Consultants Lync Server 2013 Front End Pool
    Consultants Lync Server 2013 high availability

    Lync 2013, renamed Skype for Business, enables organizations of all sizes to create a manageable and protected communications ecosystem that supports the modern Bring-Your-Own-Device computing style with IM, presence, audio/video and web meetings with application sharing and whiteboard, and both IP and PSTN telephony enabled for a wide range of stationary PCs and handheld clients. Progent's Microsoft-certified Lync Server 2013 consultants and network architects can help you to evaluate the advantages of Lync 2013, design an in-house, cloud-based (via Microsoft Lync Online) or mixed topology suitable for your current and long-term plans, deploy Lync 2013 so as to speed up your ROI, and deliver live online and on-premises training to your management team and end users. Progent offers in-depth expertise in critical pieces of a Lync Server 2013 deployment including Windows Server, SQL Server and Exchange, and Progent can help you to combine Lync 2013 with key Microsoft Office and Microsoft 365 apps such as Outlook clients and PowerPoint.

  • Specialists Private Cloud Hosting for Virtual Data Centers Specialists Private Clouds for Small Businesses
  • Cisco Small Business Computer Consulting Firms
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  • Supplemental Help Desk Cost Savings Computer Consulting Extended Call Center Economics Network Consulting
  • Supplemetary IT Staffing for Computer Support Groups Boise Biggest Temporary IT Support Staffing Support Services Consulting Specialist Boise, ID, US
  • Support Barracuda Backup Inline Deduplication Barracuda Backup P2V Recovery Online Troubleshooting
  • Support and Help Microsoft Dynamics Business Central Microsoft Dynamics 365 Business Central Support and Setup
  • Support and Help SharePoint Server 2010 Windows SharePoint Services Network Engineer
  • System Consultants Microsoft Solutions Framework Project Methodology Access to External Support Databases Migration Consulting

  • Extended Help Des Cost Savings Remote Technical Support
    24-Hour Shared Network Support Help Desk Costs IT Consultants

    Progent's Helpdesk outsourcing and co-sourcing service programs help businesses to cut costs and increase productivity.

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  • Telecommuters Boise Consulting - Cybersecurity Systems Guidance Boise, ID, USA Boise Idaho Work at Home Employees Consulting Experts - Boise - Endpoint Security Systems Consulting Experts

  • DoubleTake Carbonite Software Availability Consultants
    Double-Take Software Professionals

    DoubleTake/Carbonite Software offers a family of products designed to provide small and midsize businesses a variety of affordable alternatives for backing up and recovering vital workloads including Exchange, SQL, RIM Blackberry, and SharePoint. Progentís business continuity planning experts have extensive backgrounds incorporating DoubleTake/Carbonite products into small business IT networks to achieve an advanced state of fault tolerance and disaster recovery readiness at an affordable price.

  • Top Exchange Server 2019 Small Business Computer Consulting Services Boise, Ada County Exchange Server 2016 Tech Support Outsource Boise Idaho

  • Microsoft Project Server 2013 Setup and Support
    Microsoft Project Server 2010 Application Support

    Progent's Microsoft engineers can provide advanced support in deploying, using and troubleshooting all versions of Microsoft Project Server and can provide a wide variety of cost-effective remote support services based on proven best practices to assist businesses of all sizes to receive all the advantages of this powerful platform. Services available from Progent include solution planning, installation and upgrades, strategies for safe file and status sharing among local and offsite users, network infrastructure optimization, and specialized online training.

  • Top Quality Cisco PIX 500 Firewall Migration Support and Setup Cisco Security Technical Consultant

  • Consultants VoIP Phone System
    8800-EX Wireless IP Phone Professional

    Progent's Cisco IP phone and video IP phone consultants can help your business to configure, manage, and debug Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent offers expertise for all models of Cisco's IP phones from legacy VoIP products to the latest HD media phones. Progent's consultants can also help you to integrate your VoIP phones and video IP phones with Unified CM, formerly named CallManager, or with Unified Communications Manager Express to create a state-of-the-art IP-PBX environment for unified messaging and company-wide collaboration. Progent can also assist you to install Unified CM apps such as Cisco Unified Communications Manager IM and Presence Jabber, Cisco Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact center. Progent can provide expertise with all aspects of Cisco IP Phone integration including designing dial plans, configuring SIP gateways, deploying ISR routers with CUBE internetworking capability, and designing Cisco UCS server failover and Cisco Survivable Remote Site Telephony (SRST) solutions for high availability.

  • Ubiquiti UniFi WiFi AP Consultancy Ubiquiti Security Gateway Services
  • Urgent At Home Workforce Boise Consulting and Support Services - Management Tools Expertise Boise Eagle Offsite Workforce Boise Guidance - Endpoint Management Tools Guidance Ada County Idaho

  • SMB IT Consulting
    Microsoft and Cisco Certified Midsize Company Networking Support

    Progent provides network support for mid-size businesses who have 100 to 250 network users. The mid-size company or office has traditionally been an overlooked segment of the market for network consulting expertise. The cost structures and support access models of major third-party service organizations make them excessively costly for the typical small company or small medium business (SMB), which usually has a modest IT budget with which to support an information system whose complexity and capability are often similar to the information systems of much bigger companies. Progent's service delivery model, which takes full advantage of remote support, virtual network infrastructure and proactive network monitoring, significantly reduces the IT maintenance costs of an SMB while offering the small company with big-company service from certified, IT experts knowledgeable in a broad range of small business technologies. If your mid-sized organization or small business is looking for the quality of network support needed for a medium size organization without paying enterprise prices, you need Progent.

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  • VBA Reporting Data Mart Programming Companies
  • VMware vCloud Suite Consultancy VMware vRealize Automation vRA Professionals

  • Small Business Integration Firm
    Small Offices Small Office Computer Consulting Services

    Progent provides the services of Microsoft and Cisco-Certified network support professionals to show customers affordable alternatives to help organizations maximize the benefits of Microsoft and Cisco technology. For environments that range from remote offices to large corporations, Progent's network consultants can assist you to improve your network's e-mail architecture, protection, reliability, throughput, and IT management.

  • Walnut Creek California Part-Time Job Microsoft MCDBA Support Walnut Creek California, USA Computer Engineer Full-Time Job
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  • Windows 11 Microsoft Deployment Toolkit Specialist Windows 11 and Android Technical Support Services
  • Windows 7 Remote Support Windows 7 Evaluation Specialists
  • Windows Server 2003 Professional Immediate Windows Server 2003 Consultant Services
  • Windows Server 2003 Services Windows Server 2003 Consulting

  • Microsoft and Mac Desktop Computer Consultancy
    Desktop Consultancies

    Progent can deliver a wide array of economical remote and onsite consulting services to assist you to install, administer, and troubleshoot desktops and mobile devices based on Windows, Apple macOS/OS X, Apple iOS, Google Android, or Linux.

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  • Windows 11 RPA Configuration
    Windows 11 Microsoft Deployment Toolkit Professionals

    Progent's Microsoft-certified Windows 11 consulting experts offer an array of services for Windows 11 including Microsoft 365 integration, mobile management, at-home workforce connectivity, data and identity security, centralized provisioning, and Call Center support services.

  • Windows Server 2016 Remote Troubleshooting Windows Server 2016 Business Continuity Setup and Support
  • Boise Eagle Cisco Network Outsource
  • Windows Server 2019 and SCOM Support and Integration Top Rated Technical Support Services Windows Server 2019 Hybrid Integration

  • Top Quality Offsite Employees Collaboration IT Consulting
    Technical Support Services At Home Workers Collaboration

    Progent can assist small and mid-size companies to configure collaborative solutions to allow their at-home employees to benefit from productive teamwork with colleagues and clients.

  • Windows Server 2022 migration Support Services Windows Server 2022 Virtual Machine Support and Help
  • Wireless Security Engineer Wireless Security Consultant Services
  • Word 2016 Network Integration PowerPoint 2019 Administration
  • Work at Home Collaboration Support and Setup At Home Workers Collaboration Configuration
  • Work from Home Employees Boise Consulting and Support Services - Conferencing Technology Guidance Boise, Ada County Boise Work at Home Employees Video Conferencing Solutions Consulting and Support Services
  • Remote Consulting Cisco Boise, ID
  • Work from Home Employees Boise Expertise - IP Voice Technology Consulting and Support Services Ada County Idaho Boise, ID, U.S.A. Top Offsite Workforce Boise Consulting Experts - VoIP Technology Assistance

  • Security Consultant
    PIX Firewall Migration Online Support Services

    Cisco's PIX 500 firewalls have been discontinued and Cisco may no longer support these devices. Progent continues to offer technical assistance for Cisco's PIX firewalls to help you with management and troubleshooting and Progent can also help you assess if you should adopt next generation firewall products from Cisco. Progent's Cisco technology experts can help you design and implement an efficient migration to Cisco ASA 5500-X Series firewalls following industry best practices.

  • Work from Home Employees Consulting near me in Boise - Cloud Integration Systems Expertise Ada County Idaho, United States Boise, ID Teleworkers Consulting Experts near Boise - Cloud Technology Assistance
  • XenServer Specialists Citrix XenCenter Consultants

  • Specialist Small Business 100 AP
    Computer Engineer Small Business WAP361

    Progent's Cisco-certified wireless technology consultants can help organizations to deploy, manage, and debug Cisco Small Business 100/300/500 Wireless APs.

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