Boise Microsoft Gold Certified Support and Consulting
Dynamics GP Migration and Customization Consulting
Microsoft Dynamics GP, previously called Great Plains, has a longer heritage than virtually any other ERP solution written for Windows. Microsoft Dynamics GP is a mature, feature-rich product and is one of the most widely used ERP systems for SMBs, with about 50,000 active installations globally. A number of organizations who have relied on Dynamics GP for years or decades have been able to postpone upgrades and maintenance long enough that they are now using seriously out-of-date software and rickety IT infrastructure. This is risky. Meanwhile, a common theme we hear from prospective customers is that they have a hard time finding experienced Microsoft Dynamics GP consultants to partner with for in-depth knowledge about how to upgrade their Dynamics GP ecosystem affordably and get the maximum business value out of the software.
The more an organization attempts to limp along with outdated releases of Microsoft Dynamics GP, the more complex the migration procedure becomes. When physical host servers or storage systems break down, there could be no equivalent devices on the market to replace them. When editions of Microsoft Windows Server that run Dynamics GP reach end-of-support status, critical security updates stop being distributed. Current editions of Microsoft SQL Server may not be compatible with your important GP customizations. Innovative tools like Power BI may not be an option. Organizations investigating an upgrade of their Dynamics GP deployment can be intimidated by the number of pieces there are to the puzzle. And the price tag quoted for an upgrade may be astronomical.
Dynamics GP Upgrade and Customization Expertise Available from Progent
Progent has supported Dynamics GP and Great Plains for over two decades, and Progent's tested experts have delivered high-level and affordable remote consulting for Windows-powered environments to businesses in every state throughout the U.S. By combining in-depth experience with all editions of Microsoft Dynamics GP as well as top-tier system integration talent, Progent is ideally qualified to make sure your Boise, Idaho business optimize the benefit of GP/Great Plains.
We become partners with our clients and start by understanding their requirements. Once we have familiarity with the IT environment and the areas for improvement we provide our recommendations. Proposed services can involve a migration to a newer and fully supported release of Microsoft Dynamics GP, basic user training, complete platform and specific module configuration including 3rd-party modules from a broad range of vendors that have published add-ons to Dynamics GP, integration with other key business software within your organization, custom report writing, and system analysis to determine whether GP is being utilized optimally. Our objective with every Microsoft Dynamics GP project big or small is to optimize strategic value and control expense.
Progent can help your Boise, Idaho company in each facet of your Microsoft Dynamics GP upgrade or customization project including:
- Deployment Assessment
Review at what modules and features of Microsoft Dynamics GP you are currently using and propose other features of the product that might be suitable for your organization. - Upgrade Design and Timing
Create a comprehensive upgrade plan and timetable that avoids business interruption. Plan for pilot testing, production upgrade, and education. Specify custom development and add-on products. Anticipate and manage compatibility issues. - Pilot Testing
Design and configure a pilot system for validating the upgrade project. - System Upgrades
Back up databases and dictionaries, eConnect, and Microsoft Integration Manager database. eMigrate Microsoft Dynamics GP to the current release to ensure continuing support from Microsoft and to make all the latest features available to your organization. Upgrade SQL Server and compatibility levels for all databases. Configure services from the Professional Services Tools Library. Condition data and run scripts to address documented issues. - Management Reporting
Create reports and or custom dashboards for private as well as external consumption. Configure SQL Server Reporting Services (SSRS) and combine Microsoft Dynamics GP with Microsoft Power BI for self-service reporting and for combining information from diverse on-premises and remote sources. - Training
Deliver one-on-one or classroom style training for existing and first-time users of Dynamics GP. - Support Services
Act as a single contact for support to deliver consistent and affordable handling of problems made possible by close understanding of your particular situation.
Progent offers the support of seasoned consultants who have been creating working Dynamics GP and Great Plains solutions since relerase 1. Progent can do the work you need directly instead of managing less experienced consultants or in-house IT personnel. Important areas where Progent can provide Microsoft Dynamics GP expertise include:
- Guidance
Recommend the deployment of software modules included with the core GP system but are not currently being utilized. Also, suggest third-party products written specifically for Dynamics GP to deliver features that GP doesn't offer. - Integrations
Build special connections between Microsoft Dynamics GP and other strategic platforms to reduce duplicate data entry and improve accuracy. - Customizations
Create big and small customizations that work with Microsoft Dynamics GP to handle various business functions that are not addressed by out-of-the-box GP modules or third-party modules.
Progent can assist you to upgrade your network infrastructure to accommodate Microsoft Dynamics GP for any architecture including on-premises, private or public cloud, or a hybrid network model. Infrastructure expertise provided by Progent's consultants include:
- Requirements assessment and site inventory
- Network topology planning and deployment (local, private or public cloud, or hybrid)
- Configuring security gateways and VPN connections and creating security policies
- Managing iOS, Android, and Windows smartphones and tablets
- Creating high-availability (HA) environments
- Integration with public cloud services including Office 365
- Disaster recovery and business continuity preparedness
- Performance tuning
A modern Microsoft Dynamics GP environment incorporates diverse software platforms, on-premises network infrastructure technologies, and public cloud products combined into a seamless ERP solution. For over 20 years, Progent's consultants have delivered online and on-premises help from Microsoft-certified professionals including Microsoft Dynamics GP/Great Plains integrators, Windows Server specialists, SQL Server developers, Microsoft Exchange integration experts, Microsoft Office consultants, and SharePoint development experts. Progent's consultants have worked with these products from their first releases to their latest versions, and Progent supports cloud-based options by providing Office 365 integration services, Exchange Online integration services, and SharePoint Online deployment and application development expertise.
Progent also has extensive experience delivering help from seasoned Cisco CCIE-certified network experts, Hyper-V planning and integration experts, and VMware virtualization consultants. This experience with strategic IT platforms cuts time and expense when guiding businesses through every phase of updating their older Dynamics GP deployment. Progent also offers the skills of senior security and compliance experts, disaster recovery planning experts, application developers, hybrid cloud planning and configuration consultants, and database administrators who can help you to plan, implement, and maintain a modern Dynamics GP ecosystem.
Progent's Consulting Services for Dynamics GP/Great Plains Enterprise Resource Planning Deployments
To find out more information about Progent's online and on-premises consulting expertise in Boise, Idaho for Microsoft Dynamics GP/Great Plains Enterprise Resource Planning software, see:
- Dynamics GP Support Expertise
- Dynamics GP 2015 Support Services
- MS Dynamics GP/Great Plains Program Features
- Dynamics GP/Great Plains Features and Benefits
- Expert Help with MS Dynamics GP Reporting
- MS Dynamics GP Custom Software Programming
To download a datasheet describing the consulting support available from Progent for Dynamics GP/Great Plains ERP software, click
Contact Progent for Microsoft Dynamics GP/Great Plains Upgrade Expertise
If your Boise, ID business needs a Dynamics GP/Great Plains deployment expert or application developer, call
An index of content::
Professionals Azure and Android integration
Azure enterprise hybrid cloud solutions Consultant Services
Progent can assist businesses of any size to move all or part of their computing infrastructure to Microsoft Azure. This can streamline network management and lower hardware investments. Azure includes a wealth of public cloud services and Progent can help you to evaluate the advantages and restrictions of different cloud networking architectures you can use with Azure. Progent can show you how to administer cloud-resident or hybrid cloud and on-premises applications and network infrastructure and make sure that you avoid the typical mistakes small organizations make when migrating to the cloud. Progent can assist you to set up VMs on Azure Virtual Machines, use VHD storage with Azure Storage, handle user identity with Azure Active Directory, and build backup-and-recovery services with Azure Backup. Progent can also assist you to prepare firewalls and VPN connections and to integrate iPhones and iPads and Google Android handhelds.
CRISC Certified Risk and Information Systems Control Specialists
CRISC Certified Risk and Information Systems Control Manager Consultants
Progent offers the guidance of a CRISC-certified risk management consultant to assist your company to plan and implement an enterprise risk management solution following leading practices identified by CRISC and crafted to align with your company's risk tolerance, business objectives, and budgetary guidelines.
Networking Consultancy Services Cisco Remote Access
Cisco Certified CCIE Integration Specialists
Progent's Cisco CCIE-certified network infrastructure consultants have extensive experience assisting Internet Service Providers to design, implement, administer, optimize, and debug high-availability, scalable network solutions suitable for shared public networks.
Best Microsoft Certified Remote Monitoring and Reporting Consultant Services
System Center Operations Manager Online Troubleshooting
Remote 24x7 network monitoring, proactive alerts, and actionable reports are vital to preserving the proper operation of your IT system and avoiding preventable and expensive disruptions. Remote Monitoring and Management (RMM) technology has progressed to the point that businesses of any size can afford a degree of network stability that was previously reserved for large enterprises. Progent offers a variety Remote Monitoring and Management (RMM) solutions delivered as economical services created to assist your company to detect and resolve a most network issues before they can impact productivity.
Best Support Anti-Virus
Small Business Subscription Antispam
E-Mail Guard from Postini offers constantly updated spam and virus filtering, content filtering, and security from email-based DHA attacks and denial of service attacks. Progent is a Postini partner and support firm. If your organization is too small to purchase for a regular Postini license, you can still get access to Postini’s Perimeter Management technology via Progent’s E-Mail Guard spam filtering and virus defense aggregation program. Progent’s certified e-mail security professionals can help you develop an email protection plan that includes anti-spam and virus defense technologies and policies.
Linux Remote Engineer
Linux Remote Engineers
Progent offers national online help and consulting services for businesses that run UNIX or Linux environments or whose IT systems feature a combination of UNIX/Linux and Microsoft technology. Online network consulting offers optimum leverage for your information technology dollar by extending client efficiency and shortening the hours charged for network repair services. Sophisticated remote access tools and experienced technicians and engineers combine to enable Progent to handle the majority of IT problems without squandering time and expense by going to your site. In the vast majority of situations your IT problems can be dealt with over the phone or through a mix of telephone support and remote access. Progent can make available Cisco CCIE infrastructure engineers and CISA certified security specialists to help you with the most challenging system problems.
Meraki Air Marshal Online Support
Meraki Wave 2 Wi-Fi Access Point Technical Support
Progent's Cisco Meraki wireless AP consultants offer remote and onsite support services to assist organizations of any size to plan, deploy, maintain, upgrade or troubleshoot Wi-Fi systems that include Cisco Meraki wireless access points. Progent can assist you to configure and manage Meraki-based Wi-Fi networks for environments that can range from a teleworker's home or a remote office to a campus or a nationwide enterprise. Progent can also assist you to integrate other Cisco technology including switches, ASR routers and ASA firewalls to create a seamless network infrastructure that provides the same connectivity, performance, security compliance, manageability and uptime for wired and Wi-Fi users regardless of their mobility or device.
Microsoft Firewall Remote Troubleshooting
Microsoft ISA Server Online Troubleshooting
Progent's certified ISA Server consulting experts have long backgrounds developing Microsoft ISA Server-based security installations for IT networks with multiple sites, mobile users, and line-of-business eCommerce applications. Progent's Microsoft Firewall experts are available to assist your small business in planning and deploying a configuration of ISA Server 2000 or ISA 2004 Server that meets your network protection needs without overly restricting your network productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Microsoft Word Online Consultant Services
Office Word and SharePoint Specialists
Progent's certified Microsoft Office Word and Office 365 Word experts offer a broad selection of affordable remote support services to help you to maintain your legacy Microsoft Word solution or help you to move to a newer release of Office Word. Support offered by Progent's Word experts include VBA programming, identifying and fixing compatibility issues between different releases of Office Word, interfacing Office Word with different Microsoft Office apps such as Office Excel and Outlook or with 3rd-party data sources and add-ons,network enhancements for dependable. reliable cloud connectivity, security and compliance consulting, smart phone integration, and remote training customized for individuals or groups.
Colbolt Linux Information Technology Consulting
Fedora Linux Online Support
Progent's Linux consulting services offer small and mid-size businesses and developers help with administering and maintaining Linux systems that operate with Microsoft-based technology. Progent can give your business access to Linux consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISA and CISSP certification. This broad array of expertise offers you an easy one-stop consulting firm to help you create and maintain a secure and reliable cross-platform network and communications infrastructure that allows Linux and Microsoft interoperability by combining Windows with leading Linux variations such as RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware.
Office 365 Portal Professional
Troubleshooting Hybrid Configuration Wizard
Microsoft supports seamless hybrid ecosystems that combine Office 365 and on-premises Exchange systems. This permits you to have some mailboxes hosted on your on-premises datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consultants can help your organization with any phase of planning, integrating and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange specialists can deliver as-needed expertise to help you through stubborn technical issues and also offer extensive project management outsourcing to ensure your hybrid Office 365/Exchange solution is carried out on schedule and on budget.
Dynamics GP Migration Services
Professionals Microsoft Dynamics GP System Migration Planning
Progent's consultants have delivered support for Microsoft Dynamics GP and Great Plains software for nearly 20 years and Progent has delivered integration, customization, training, and troubleshooting services since the platform's original release. Progent offers top-tier expertise for upgrading legacy Dynamics GP ERP systems. Progent can help you to design, pilot, and implement an efficient upgrade from a an outdated version of GP to the latest release of Dynamics GP.
Remote Support Services Services Documentation
Top Quality Service Database Computer Consulting
Progent uses an enterprise-class service reporting system that records and organizes detailed documentation for all delivered services. Unlike many independent consultants or small service organizations who provide scant documentation or details of tasks performed, every service provided by Progent is tracked by comprehensive documentation. Each Progent consultant has use of the support reports transmitted by each consultant to each client. The practice of documenting and archiving support records allows more effective service and avoids a slew of typical problems such as when a service customer is virtually held hostage to a consultant who won’t let go of the keys to the kingdom.
Remote Technical Support SCVMM 2016 Load Balancing
System Center 2016 Virtual Machine Manager Remote Support
System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 family of IT infrastructure monitoring and management tools and is intended to provide a unified mechanism for configuring and administering virtualized datacenters across hybrid environments that can incorporate private clouds and Azure publics cloud services. Progent's Virtual Machine Manager 2016 consultants can help businesses of all sizes with any aspect of designing, implementing, and managing a SCVMM 2016 solution. Progent can review your virtualization architecture, help you upgrade efficiently from legacy versions of VMM, develop processes for building and deploying virtual machines and hosts, design high-availability compute and storage clusters, connect your private cloud resources with public cloud services, configure virtual switches, develop and refine PowerShell scripts, and help you evaluate the potential advantages of the latest capabilities like Storage Spaces Direct and Host Guardian Service. Progent's certified virtualization experts can provide world-class Hyper-V consulting and VMware ESXi expertise.
Meraki Wi-Fi Access Point Remote Support Services
Best Meraki MR42 Access Point Configuration
Progent's Cisco-Meraki Wi-Fi access point experts can help your organization to plan, set up, administer and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments ranging from a branch office to a campus or a nationwide enterprise. Progent can also assist clients to integrate other Cisco appliances for streamlined management.
Office 365 and Android Online Consulting
Hybrid Office 365 and Exchange Computer Consultants
Office 365 Exchange Online lets you utilize cloud-resident servers, mailboxes and other Exchange infrastructure to reduce capital costs and management overhead. You can deploy Office 365 Exchange Online to run all your Exchange mailboxes, or you can run a hybrid architecture that incorporates on-premises and cloud-resident mailboxes. Progent's Microsoft-certified consultants can provide budget-friendly remote technical support to help your organizations to evaluate the benefits of Exchange Online, design a solution that aligns with your functional requirements and IT budget, carry out a non-disruptive migration from your existing Exchange system to one that includes Exchange Online, train your management team and users, and provide ongoing consulting and troubleshooting.
VMware vCenter Orchestrator Consult
VMware Site Recovery Manager and NSX Consult
VMware's NSX virtual network technology enables you to create entire networks in software. NSX permits virtual networks to be deployed instantly and managed with a high level of automation regardless of the hardware used by the basic network infrastructure. VMware Site Recovery Manager supports programmatic disaster recovery, application mobility, plus transparent site migration, failback and re-protect. Site Recovery Manager also enables non-intrusive testing for disaster recovery, updates and fixes and can generate audit reports to verify full service recovery, validate SLAs and prove compliance. When integrated with VMware's NSX virtual network technology, VMware SRM can rapidly recover the complete logical network topology at the recovery site. Progent offers the support of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager integration specialist to assist you to plan, configure, test and maintain a disaster recovery solution powered by VMware SRM and VMware NSX.
Remote Desktop Computer Support For Small Offices
Smartphone Synchronization Network Security Consulting
Progent's remote connectivity and smartphone synchronization experts can assist your business to design and deploy connectivity solutions for remote desktops, laptops, and wireless handhelds so they integrate seamlessly with your information network, allowing you to improve the efficiency of your remote workers.
24-7 Videoconferencing Network Consultants
Cisco Telepresence Engineer
Progent offers the support of a certified consultant with expertise integrating products from the major telepresence vendors such as Cisco/Tandberg, Polycom, and LifeSize and can assist your company to design, configure, expand, or troubleshoot a video conferencing environment that preserves your current investment and optimizes the strategic value of your IT network. Progent can also provide the expertise of network infrastructure engineers who can help businesses of any size to build and troubleshoot a network that delivers the performance, dependability, protection, and expandability you need to support your video conferencing/telepresence environment.
Teleworker Cybersecurity On-site Support
Technology Consulting Offsite Employees Endpoint Security
Progent can assist small and medium-size businesses to install endpoint device security protection systems and deliver cleanup services to support remote workers.
Supplemental Support Desk Onsite Technical Support
Co-managed Help Desk Remote Support
Progent's Standard Help Desk Services offer a comprehensive solution that manages all aspects of remote desktop technical support from service requests through trouble ticket generation, remote desktop control, status tracking, problem solving, and reporting. Help Desk services are provided at a substantial discount from Progent's regular desktop support rates, and Progent can provide the option of fast as-needed escalation to Level 2 and Level 3 experts to handle challenging issues.
VMware vCloud Director vCD Engineer
Urgent Technical Support Services VMware vSphere Integration
Progent can provide the assistance of a certified VMware VCDX expert to help your organization design, configure, administer and repair VMware vSphere and vCloud-based virtualization ecosystem for on-premises datacenters, cloud environments, or hybrid cloud deployments. Progent can provide world-class knowledge for installing and integrating VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization platform for disaster recovery. Progent has extensive experience of VMware vCloud Director, vRealize Automation, vRO and vCloud Suite used for administering private and public cloud and hybrid cloud solutions that deliver maximum uptime, data security, and disaster recovery.
Developing Phase: Pilots IT Consulting Services
24 Hour Microsoft Solutions Framework Project Methodology Integration Firms
When conducting consulting tasks for enterprise clients, Progent uses a phased methodology driven by defined milestones in order to meet budgetary, timing and technical targets while minimizing productivity disruption. Progent's Enterprise Services Project Methodology utilizes accepted project management procedures based on the leading practices described by the Microsoft Solutions Framework Project methodology which specifies requirements definition, architecture recommendations, test models, design adjustments, and professional implementation. All phases are recorded to make available a comprehensive description of technical services delivered and to assist in ongoing network maintenance.
CRISC Risk Evaluation Network Consultant
CRISC Certified Cybersecurity Remote Support Services
Progent's disaster recovery planning and business continuity engineers can show you how to create a disaster recovery strategy in case of an IT system disaster. Progent can help you define a comprehensive disaster recovery plan that includes scheduled disaster recovery evaluations and drills. Progent's Microsoft and Cisco-certified consultants can also help you create an affordable, high-availability network solution that addresses reliability issues covering a wide array of infrastructure technologies and procedures.
SQL Server 2012 AlwaysOn Failover Cluster Setup and Support
SQL Server 2012 Monitoring IT Consultant
Progent offers the support of certified engineers as well as experienced software programmers, DBAs, project managers, Cisco-certified network architects, disaster recovery specialists, and security consultants to assist your business to evaluate the likely advantages of Microsoft SQL Server 2012 for your organization, install test systems at your site or at Progent's lab, plan and execute out an efficient transition to SQL Server 2012 from previous releases of SQL Server or from other database platforms, and configure a cost-effective and safe IT infrastructure that helps you maximize the business benefit of Microsoft SQL Server 2012.
ProSight Email Directory Harvest Protection Professional
Email Guard DLP Consult
Progent's ProSight Email Guard solution uses the technology of leading information security vendors to provide web-based control and world-class security for your email traffic. The powerful architecture of Progent's Email Guard managed service combines cloud-based filtering with an on-premises gateway device to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of threats from making it to your network firewall. This decreases your vulnerability to external attacks and conserves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance adds a deeper level of analysis for inbound email. For outgoing email, the on-premises gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also assist Exchange Server to track and protect internal email that originates and ends inside your security perimeter.
Windows Server 2019 Storage Spaces Direct Integration
IT Consulting Windows Server 2019 Security and Compliance
Progent's Microsoft-certified Windows Server 2019 consultants can help your company to plan and carry out a cost-effective migration to Windows Server 2019 using your current deployment architecture or a cloud-hosted or hybrid model. Windows Server 2019 offers significant enhancements in scale, speed, manageability, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud deployments, resilience, and container support.
24-Hour VPN Technology Consulting Services
VPN Technology Consulting
Progent’s Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or medium sized business deploy and maintain Cisco’s security and VPN technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both remote access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are simple to manage and offer the versatility to evolve with your growing business requirements. Progent’s Cisco-Premier network experts are familiar with Cisco’s complete family of hardware and software targeted at preventing data theft, virus and worm assaults, DDoS attacks, and other threats to your network. Progent can help you integrate Cisco technology to get secure access, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a centralized client access control foundation for user certification, authorization, and accounting from an easy-to-use Web interface.
Sodinokibi ransomware recovery Consulting Services
Dharma ransomware recovery Consultant Services
Progent's seasoned ransomware recovery experts can help your business to restore a network breached by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.
Consultants Windows, UNIX, Solaris
Immediate Windows and Solaris Consultant
Progent's UNIX family consulting services provide small businesses and developers help with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent offers your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide range of experience provides you with a convenient single consulting firm to show you how to build and manage a protected and reliable mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
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