Besides providing rapid access to top-tier IT professionals and subject matter experts to help Boise, Idaho organizations to resolve specific IT issues or strategic initiatives, Progent can provide short-term staffing to deal with more generalized services like PC support, IT administration, and Help Desk services. Short-term staffing can help organizations to deal with anticipated or unexpected surges in demand for IT personnel, which may be caused by scenarios such as company mergers, site relocation, technology upgrades, paradigm shifts like telecommuting, disaster recovery, busy seasons, or regulatory changes. Short-term IT staff augmentation can also fill voids resulting from the absence of full-time IT personnel due to scheduled vacations, health issues, resignation, etc.
Benefits of Progent's Short-Term Staff Augmentation Program
Progent's short-term supplemental staffing services give organizations the versatility to respond to increases in requirements for network services without dealing with the expense and delays that come with reviewing and recruiting professional technical personnel and without the burden of adding to your full-time head count.
Important features of Progent's short-term supplemental staffing services include:
Progent's Shared Center Service
- Rapid availability of reliable network pros
- Simple engagement, cessation, and re-engagement of services
- Seamless extension of your in-house IT team
- Comprehensive reporting of all services delivered
- Available escalation from Tier 1 up to Tier 3 services so even the toughest issues can be handled fast
- Strong relationship with a top-level, full-spectrum resource for network support
Progent's co-managed Help Desk service is a specialized on-going staff expansion option that enables IT groups to share the work of Help Desk support seamlessly between their full-time network staff and Progent's nationwide pool of technical support specialists. Working as a transparent supplement of your full-time Call Center, Progent's shared Help Desk program is a joint service alternative based on by the industry's leading shared professional services (PSA) platform for streamlining, service requests, ticketing, assigning ownership, tracking responses, and producing management reports.
Why Choose Progent?
Progent has 20 years of experience delivering remote and on-premises IT expertise for organizations throughout the U.S. Progentís engineers have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's cybersecurity consultants hold advanced certifications including CISSP, CISM, and GIAC. Learn more about Progent's technology certifications.
Progent's Practice Areas for Boise, Idaho Companies
Progent's seasoned roster of certified consultants and technical experts can deliver Boise, Idaho companies a broad range of remote consulting and troubleshooting expertise. Practice areas offered under Progent's consulting program for IT service providers include:
Contact Progent for Short-Term Staffing Services for Boise, Idaho Businesses
To learn more about Progent's short-term staffing services for Boise, Idaho organizations, call 800-993-9400 or visit Contact Progent.