Boise Specialists
IT Staffing for Network Support Groups
Besides offering fast access to guidance from high-level IT professionals and subject matter experts (SBEs) to help Boise, Idaho businesses to resolve discrete IT problems or longer-term initiatives, Progent can provide temporary staffing to deal with more generalized services such as desktop help, IT administration, and Help Desk services. Temporary staffing makes it possible for businesses to respond to planned or unplanned increases in the need for IT services, which may result from situations like company mergers, data center relocation, platform migration, paradigm shifts like telecommuting, disaster response, busy seasons, or new regulations. Short-term IT staff augmentation can also cover voids left by the loss of in-house IT personnel because of vacations, illness, termination, or other reasons.
Benefits of Progent's Temporary Staff Augmentation Program Progent's temporary supplemental staffing services offer organizations the versatility to respond to increases in requirements for IT personnel without being saddled with the expense and hassle that come with vetting and hiring appropriate technical help and without the risk of increasing your full-time head count.
Important features of Progent's short-term supplemental staffing services include:
- Fast access to proven IT pros
- Easy initiation, termination, and resumption of services
- Seamless augmentation of your full-time network support team
- Comprehensive reporting of all services performed
- Optional escalation from Tier 1 up to Tier 3 services so even the most challenging problems can be handled promptly
- Strong working relationship with a world-class, full-service source for network support
Progent's shared Help Desk service is a proven on-going staff augmentation alternative that enables IT groups to share the responsibilities of Help Desk Call Center support seamlessly between their full-time IT personnel and Progent's nationwide pool of IT support experts. Acting as a seamless extension of your full-time Call Center, Progent's co-managed Help Desk service is a collaborative service alternative based on by the leading group professional services (PSA) tool for managing, service calls, generating tickets, assigning ownership, tracking responses, and producing management reports.
Why Choose Progent?
Progent has two decades of background providing online and on-premises network services for businesses across the United States. Progent’s engineers hold top certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other leading vendors. Progent's security and compliance experts have earned advanced certifications including CISSP-ISSAP, CISA, and GIAC. Learn more about Progent's industry certifications.
Progent's Practice Areas for Boise, Idaho Businesses
Progent's seasoned roster of certified consultants can provide Boise, Idaho organizations a broad array of online technical guidance and debugging expertise. Areas of expertise offered under Progent's reseller program for IT service organizations include:
- Exchange 2019 and 365 Exchange Online Consulting
- Exchange Server 2016 Migration
- Windows Server 2022 solution design
- Windows Server 2019 Migration
- Windows Server 2016 Consulting
- Windows 10 Migration
- Windows 8.1 Migration
- SharePoint Development
- SQL Server Migration
- Active Directory and Azure Active Directory Planning
- Office/Microsoft 365 Integration
- Microsoft Dynamics GP Consulting
- Azure, Amazon AWS, Google Cloud Platform
- Remote Network Troubleshooting
- Telecommuter Support
- Cisco Network Infrastructure
- Juniper Networks Infrastructure
- Cisco Routers Troubleshooting
- Cybersecurity Expertise
- Disaster Recovery Planning
- Penetration Testing
- Firewall Setup
- Help Desk Outsourcing
- Desktop Support
- Data Center Support
- Operations Manager Monitoring
- Configuration Manager (SCCM) Automation
- Microsoft Access Consulting
- Virtualization Automation
- Hyper-V Deployment
- VMware vSphere Configuration
- Citrix XenApp and XenServer Configuration
- Cisco Unified CM/CallManager
- Apple Mac and iOS Expertise
- BYOD Integration
- Apple iPhone Integration
- Android Smartphone Integration
- Ransomware Defense and Recovery
- Data Backup/Restore Solutions
- Cisco IP Voice Phones and Telepresence
- Skype for Business Support
- Microsoft Teams Planning and Deployment
- Wi-Fi Access Point Configuration
- Wi-Fi Site Assessments
Contact Progent for Short-Term Staffing Services for Boise, Idaho Companies
To learn more details about Progent's short-term staffing services for Boise, Idaho businesses, call
An index of content::
ISA 2006 Computer Engineer
Forefront TMG Firewall Setup
Internet Security and Acceleration Server 2006 is a comprehensive edge gateway that provides a fully integrated application layer firewall, virtual private network, proxy, and Web caching platform for safeguarding the Internet-facing networks of any sized business against a broad range of attacks. Progent's Microsoft Internet Security and Acceleration Server 2006 experts can show you how to plan, cost-justify, pilot, implement, customize and support the Standard or Enterprise edition of ISA Server 2006 on your information system.
Systems Management Server Online Support Services
Systems Management Server 2003 Professionals
Progent’s Microsoft-certified experts offer small and mid-size companies world-class consulting services for SMS Server 2003 and System Center Configuration Manager 2007, Microsoft's standard tools for update and deployment automation. System Center Configuration Manager 2007 is the new title for the update management solution previously called SMS Server. Configuration Manager provides a range of new features to Microsoft Systems Management Server 2003 such as comprehensive automation, integrated Windows Vista Microsoft Windows Server 2008 awareness, NAP security support, and device driver management. Progent’s Microsoft certified consulting professionals can show you how to use SMS Server or Configuration Manager effectively for automated OS and application software deployment, security patch control, application metering, and software license compliance. Progent's consultants can also help you to migrate smoothly from Systems Management Server to Configuration Manager.
Fault Tolerant Interoffice Connectivity Support Services
Specialist Zero Downtime Branch office Connections
Progent’s non-stop interoffice connectivity and 24x7 network infrastructure consultants can help small companies achieve non-stop Interoffice connectivity via redundant system architectures with automatic failover. Progent’s CCIE engineers can design and deploy high-availability Inter-office networks supported by fault tolerant EIGRP network routers or non-stop OSPF deployment of Cisco routers. Progent can demonstrate how redundant connectivity and transparent fail-over can provide affordable non-stop interoffice networking.
Top Helpdesk for At Home Workers Integration
24/7 Call Desk for Remote Workers Support
File summary_Work-from-Home-Support-Experts.htm.asp does not exist
Online Support SQL Server 2019 Always On Availability Groups
Expert Microsoft Certified SQL Server 2019 Always On Availability Groups Support Outsourcing
Progent's certified SharePoint Server 2019 and SharePoint Online experts can provide economical remote and onsite consulting expertise, software development, and debugging services for businesses of any size who intend to migrate to SharePoint 2019 or SharePoint Online from earlier versions of SharePoint. Progent can help you plan and execute a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that combines local and cloud infrastructure into a cohesive information management system.
After Hours SQL Server 2008 Upgrade Help
Top Quality Migration Consulting SQL Server 2008
Progent's Microsoft-certified SQL Server application developers and DBAs offer online consulting to assist businesses of any size to create, administer, and maintain applications powered by the Microsoft SQL Server RDBMS and Microsoft's .NET architecture. Progent's SQL Server experts can provide support for any element of application development in environments that range from small business or departmental databases to N-tier VLDB applications and enterprise-class data warehousing.
Consulting Services Citrix StorageLink
Professionals Citrix Essentials
Progent's Citrix-certified experts can help you to evaluate the business value of the available editions of Essentials for Hyper-V, assist you to use Citrix management utilities with your Microsoft Hyper-V network, and demonstrate to you how to use Citrix Essentials to improve the performance, uptime, flexibility, and fault tolerance of your virtualized network while lowering the cost of resources and operations and simplifying management tasks.
Google Cloud SQL Consulting Services
Google Cloud App Migration Professionals
Progent offers cost-effective remote and on-premises support to assist companies to move all or part of their critical IT infrastructure to Google Cloud Platform services. This can save time and equipment expense and enable the use of Google's state-of-the-art machine learning technology. Progent can help your IT team with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness assessment, architectural design and review, pilot testing, configuration, centralized administration, performance tuning, software license management, backup/restore solutions, and security strategies.
24x7 Microsoft Exchange Upgrade Online Support
Microsoft Exchange Online Consulting
Progent is among the most expert network consulting companies for creating email and messaging systems powered by Microsoft Exchange 2000 Server. Progent is skilled in helping small companies derive all the benefits of Microsoft Exchange Server 2000 under common scenarios including updating from Exchange 5.5, migration from an ISP-based or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 support.
Consult Windows Server Essentials Upgrade
Windows Server 2012 R2 Essentials Consulting
Windows Server 2012 R2 Essentials is an affordable, versatile platform that enables small organizations to make the move from the traditional stand-alone in-house datacenter to the contemporary hybrid networking model that includes on-premises and virtualized cloud-hosted software and infrastructure. Progent's Microsoft-certified consultants offer budget-friendly online consulting and troubleshooting services for Microsoft Windows Server Essentials. Progent can help you to evaluate the possible business benefits of moving to Essentials and adopting a hybrid on-premises/cloud-based design for your network ecosystem. Progent offers full-service project management support to help you plan and execute a smooth migration to Windows Server 2012 R2 Essentials, Microsoft 365, and other Microsoft Online platforms and services. Progent can also provide ongoing consulting, troubleshooting, and customized training.
Support and Setup Help Desk Management Services
Cisco Network Support Help Desk Services Computer Consultant
Progent's Standard Help Desk Services offer a complete service desk solution that handles all facets of online desktop technical support from service requests through ticketing, screen sharing, status tracking, problem solving, and management reports. Support services are provided at a substantial discount off Progent's normal desktop support rates, and Progent can provide the option of rapid on-demand escalation to Level 2 and Level 3 experts to resolve complex issues.
Remote On Demand Staffing Services Specialist
Temporary Staffing IT Consulting
Progent's short-term IT staffing services allow organizations to meet the need for IT support personnel without dealing with the costs and hassle associated with identifying and recruiting reliable technical help and without adding to your full-time workforce.
Server Virtualization Remote Consulting
Server Consolidation Integration Services
Server proliferation wreaks havoc on IT budgets and management resources. Server reduction through a virtual infrastructure promises lower total cost of ownership of servers and quicker return on investment, more efficient utilization of physical computers, streamlined operations, enhanced system availability, and easier management. Typical uses for virtual machines are hardware consolidation, low-cost hosts for mission-critical legacy applications running on outdated operating systems, and inexpensive isolation of program development or evaluation environments from on-line systems.
Information Technology Management Cisco Router
Online Cisco Certified CCIE Implementation Support
Progent can provide rapid remote access to Cisco-certified CCIE networking consultants. Progent's CCIE consultants can link to your network via powerful remote diagnostic tools to provide quick and economical analysis and remediation of urgent network issues.
Emergency Support Outsourcing Exchange 2003 Upgrade
Exchange 2003 Network Consultants
Progent's expert support team can show you how to design and deploy a smooth in-place Microsoft Exchange 2003 migration strategy that avoids productivity downtime, simplifies long-term support requirements, and makes your Microsoft Exchange Server 2003 easy to administer. For complicated multiple server or multi-location migrations, Progent has the experience to complete your project rapidly and affordably. Progent's Exchange Server 2003 support, repair, and consulting services include assistance with the integration of outside vendor enhancements of Exchange 2003 Server that are best aligned to your business goals.
Expert Microsoft Certified Solomon Design and Installation
24x7x365 Support and Help Microsoft Dynamics 365 Finance and Supply Chain
Besides providing access to Microsoft Dynamics GP (Great Plains) specialists, Progent has consultants experienced in Dynamics AX (Axapta), Dynamics NAV, Microsoft Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 ERP, and QuickBooks Pro by Intuit. Progent can provide programming, troubleshooting, management help, migration assistance, and one-on-one or group webinar training tailored to meet your specific requirements. Progent's experts also can help you build and maintain a secure, reliable network foundation to run your ERP, MRP and accounting applications.
Microsoft ISA Server Consultant Services
24-Hour Remote Technical Support Microsoft ISA Server
Progent's certified ISA Server consultants have extensive backgrounds creating corporate security solutions for information systems with many sites, remote users, and mission-critical eCommerce applications. A Progent ISA Server consultant can help your small or mid-size business design and implement an installation of Microsoft ISA Server 2004 that supports your information security needs without limiting your network.
24x7 Network Specialists
System Center Operations Manager Technology Consulting
Remote continuous network monitoring, automated alarms, and periodic analytical reporting are crucial to preserving the proper operation of your network and avoiding preventable and costly disruptions. Remote Monitoring and Management solutions have progressed so far that businesses of all sizes can afford a level of network stability that was previously limited to enterprises. Progent can provide a variety Remote Monitoring and Management (RMM) options available as economical services designed to assist your company to detect and resolve a an array of IT network issues before they can hurt productivity.
Altaro VM Backup Cloud Management Remote Support
Altaro VM Backup Onsite Technical Support
Altaro VM Backup offers small and mid-size businesses a dependable and budget-friendly platform for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in local, remote, multi-site, and cloud architectures and also enables cost-effective backup to Microsoft Azure storage. Top features include state-of-the-art inline deduplication to cut backup storage requirements, Continuous Data Protection with backup spacing as low as five minutes for minimizing your exposure to data loss, military-grade encryption, granular recovery options for individual files and emails, support for Windows Server Cluster Shared Volumes and for vCenter for managing larger environments, and support for Microsoft Volume Shadow Copy Service to back up live virtual machines without downtime. Progent is an Altaro partner and offers a broad array of services to help you to plan, deploy, manage and troubleshoot a backup/restore system based on Altaro VM Backup.
24x7 Microsoft and Apple Mac Desktop IT Consulting Group
Desktop Computer Systems Consulting
Progent can provide a wide array of economical online and onsite support services to help you to deploy, manage, and troubleshoot desktops and handhelds powered by Microsoft Windows, macOS/OS X, Apple iOS, Google Android, or Linux.
Internet Security and Acceleration Server Online Help
Immediate Microsoft Proxy Server Integration Support
Progent’s Microsoft certified consultants offer small and midsize businesses consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and Internet Security and Acceleration Servers contain an advanced application-layer aware firewall that can protect your business system from attack by external and internal threats. Forefront TMG and ISA Server provide thorough examination of Internet protocols such as HTTP, which allows these products to detect many attacks that can elude traditional firewalls. The combined firewall and VPN architecture of Forefront TMG and ISA Server support stateful filtering and inspection of all VPN traffic. ISA Servers are the centerpiece of Microsoft's system security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you strengthen your network security through experienced design and integration of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft engineers can help your company to configure Microsoft Forefront Threat Management Gateway 2010, manage and troubleshoot any version of ISA Server, or upgrade smoothly from ISA Server to Microsoft Forefront Threat Management Gateway.
Microsoft Expert Windows Server 2019 Virtual Machine Support
Consulting Services Windows Server 2019 Hybrid Configuration
Progent's Microsoft-certified Windows Server 2019 consultants can help your organization to design and implement an efficient migration to Windows Server 2019 using existing system architecture or a new cloud-hosted or hybrid model. Microsoft Windows Server 2019 offers major improvements in scale, speed, manageability, Hyper-V virtualization, cybersecurity, hybrid local/cloud deployments, availability, and container support.
Outsource IT Progent's Management Team
Specialists Progent Management Team
Progent's management team consists of industry professionals with decades of background providing network consulting services, technical support, and long-term information system planning to businesses ranging in size from small offices to Fortune 500 companies. Great service calls for great people, and Progent has assembled a management staff that can provide businesses with the top service value in the industry.
NetApp MetroCluster Synchronous Replication Professionals
NetApp MetroCluster and FlexPod Consultants
NetApp MetroCluster is a high-availability and disaster recovery platform that uses array-based storage clustering with continual replication to deliver rapid, zero data loss disaster recovery (DR) between sites located up to 300km apart from each other. Progent's team of seasoned IT consultants can help your business to plan, deploy, administer, update, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster environment that aligns with your technical needs and budget. Progent can ensure you follow leading practices for installing your MetroCluster solution by delivering help with tasks such as assigning shelf IDs, arranging plexes layout, provisioning FlexVol volumes, setting up NetApp Snapshot, provisioning switches, designing a tiebreaker, setting up a TCP/IP configuration replication network between your storage clusters, and testing your DR system to show compliance with information assurance standards and government mandates.
Dynamics GP Power BI Support and Setup
Onsite Technical Support Microsoft GP/Great Plains
Key characteristics of Dynamics GP/Great Plains software include a modular structure that allows you to buy only the functionality you require, a standardized foundation built on Microsoft technologies to protect your investment and offer a tightly integrated environment, advanced reporting capabilities that allow you to track all operations, revenues and expenses and sales patterns, integration with Microsoft Office to enable access to corporate information, the ability to process information from virtually any database or workstation software into Microsoft Dynamics GP/Great Plains, plus an open design that makes it easy to develop specialized programs. Progent can show you how to configure and support a reliable, secure server and communications network to support Microsoft Dynamics GP/Great Plains, and can provide experienced GP support professionals to help you turn the powerful features of Dynamics GP/Great Plains business accounting software into a high-value business solution.
Double Take Replication Manager Troubleshooting
Double-Take Replication Manager On-site Technical Support
DoubleTake/Carbonite Software publishes a selection of products designed to deliver small businesses a range of affordable alternatives for backing up and restoring business-critical applications including Microsoft Exchange, Microsoft SQL, Blackberry, and SharePoint. Progent’s disaster recovery planning consultants have in-depth experience incorporating DoubleTake/Carbonite technology into small business IT systems to create a high level of fault tolerance and business continuity readiness at an affordable cost.
Symantec Security Security Certification
Symantec Security Security Firm
Progent's Symantec experts can help you support discontinued Symantec firewall and Symantec VPN appliances including the Symantec Raptor and VelociRaptor family or show you how to migrate to newer firewall solutions. Progent can also enable you to design and execute a complete security plan that can include firewall/VPN devices and software, managed security and network protection services, system monitoring products, and documented policies and processes. Progent has the skill to be your single resource for on-going network help, administration, education, and security expertise.
Top Rated 24x7 Network Help and Support
Microsoft Certified Expert Server Monitoring Engineer
Remote 24x7 monitoring, proactive alarms, and actionable reports are vital to maintaining the health of your IT system and eliminating unnecessary and costly downtime. Remote Monitoring and Management technology has progressed to the point that companies of all sizes can afford a degree of protection that was once limited to large enterprises. Progent can provide several Remote Monitoring and Management (RMM) solutions available as economical services created to assist you to detect and resolve a most IT network issues before they can disrupt your business.
Urgent Anti-Virus Setup and Support
Antivirus Help and Support
E-Mail Guard is Progent's affordable spam filtering and virus defense managed service that offers small businesses world-class defense from spam, viruses, DHA attacks, and other forms of email-borne attacks on computer systems. E-Mail Guard is based on Postini's Perimeter Manager, a sophisticated library of web-based antispam and anti-virus services that defuse email assaults before they can breech the corporate firewall. Perimeter Manager also allows administrators track and manage their email systems, regardless of server vendor, hardware technology, or geographic location.
NetApp Disaster Recovery Professional
NetApp Disaster Recovery Professionals
NetApp MetroCluster is a high-availability and disaster recovery software suite that uses failover storage clustering along with replication to deliver rapid, zero data loss disaster recovery (DR) between sites that are up to 185 miles apart from each other. Progent's team of veteran network consultants can help your business to plan, configure, administer, upgrade, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster environment that meets your functional requirements and IT budget. Progent can make sure you adhere to best practices for installing your MetroCluster environment by providing help with procedures such as assigning disk pools and shelf IDs, arranging plexes layout, setting up NetApp FlexVol volumes, setting up NetApp Snapshot, installing switches, designing a tiebreaker mechanism, designing a configuration replication network, and verifying your MetroCluster DR system to verify compliance with industry standards and government mandates.
Wireless LAN Consultant
Consulting Wireless LAN
Progent can help you plan, configure, manage, monitor, and repair an efficient Wireless LAN architecture, select sensible products, and configure access points, bridges, antennas, wireless controllers, and various wireless accessories. Progent can also show you how to build a complete 802.11x system security plan that is well aligned with the security strategy for your entire corporate network.
Exchange 2013 Unified communications Integration
Exchange 2013 Outlook Web App Support and Setup
Microsoft Exchange Server 2013 includes significant improvements to the capabilities of its predecessor Exchange 2010 and delivers powerful new features as well as a revamped structure. These improvements favorably impact vital IT areas such as ease of administration, availability, compliance, operational costs, collaboration, scalability, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting experts can assist your organization to understand the potential business benefits of migrating to Exchange Server 2013, create an efficient test and deployment plan, and educate your IT team to maintain your Exchange 2013 environment. Progent also offers affordable online support and management services for Exchange 2013.
