Boise Consulting Experts
Staffing for IT Service Teams
Besides offering fast access to top-tier IT consultants and subject matter experts to assist Boise, Idaho organizations with discrete technical problems or longer-term initiatives, Progent offers temporary staff augmentation to deliver more broadly defined services such as PC help, network management, and Help Desk response. Short-term staffing can help organizations to deal with expected or unexpected surges in the need for network services, which may be caused by scenarios like company mergers, site moves, platform upgrades, business process changes like telecommuting, disaster recovery, busy seasons, or new compliance requirements. Short-term staffing can also fill voids left by the loss of in-house staff members due to scheduled vacations, illness, termination, or other reasons.
Advantages of Progent's Short-Term IT Staffing Services Progent's temporary staff augmentation services give businesses the versatility to respond to surges in requirements for network services without being saddled with the expense and delays that come with identifying and recruiting appropriate IT personnel and without the burden of increasing your full-time head count.
Important aspects of Progent's short-term staffing services include:
- Fast access to proven IT professionals
- Easy engagement, termination, and re-engagement of services
- Transparent extension of your in-house network support team
- Full reporting of all services delivered
- Available escalation from Tier 1 up to Tier 3 support so even the toughest problems get resolved promptly
- Strong relationship with a world-class, full-service resource for network expertise
Progent's shared Help Desk program is a specialized on-going staff augmentation alternative that allows IT organizations to divide the responsibilities of Call Center support seamlessly between their internal network staff and Progent's extensive team of technical support specialists. Working as a transparent supplement of your full-time Call Center, Progent's co-managed Help Desk program is a joint support alternative based on by the leading shared PSA tool for managing, service calls, ticketing, assigning ownership, tracking responses, and producing management reports.
Why Choose Progent?
Progent has two decades of experience providing online and onsite network services for organizations across the United States. Progent's engineers have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other leading vendors. Progent's security and compliance consultants hold top certifications including CISSP-ISSAP, CISM, and GIAC. Learn more about Progent's technology certifications.
Progent's Areas of Expertise for Boise, Idaho Organizations
Progent's seasoned roster of certified consultants and technical experts offers Boise, Idaho companies a broad range of online technical guidance and debugging services. Practice areas offered under Progent's reseller program for network service organizations include:
- Exchange Server 2019 and 365 Exchange Online Consulting
- Exchange Server 2016 Integration
- Windows Server 2022 planning
- Windows Server 2019 Integration
- Windows Server 2016 Consulting
- Windows 11 Upgrade Support Services
- Windows 10 Integration
- Windows 8.1 Consulting
- SharePoint Integration
- SQL Server Migration
- Active Directory and Azure AD Design
- Office/Microsoft 365 Configuration
- Dynamics GP Expertise
- Azure, Amazon AWS, Google Cloud Platform
- Online IT Support
- Telecommuter Integration
- Cisco Network Infrastructure
- Juniper Infrastructure
- Cisco Routers Experts
- Security and Compliance Monitoring
- Disaster Recovery Preparedness
- Stealth Penetration Testing
- Firewall Configuration
- Help Desk Outsourcing
- Desktop Support Services
- Colocation Center Support
- System Center Operations Manager (SCOM) Monitoring
- System Center Configuration Manager (SCCM) Expertise
- Microsoft Access Development
- Virtualization Automation
- Hyper-V Planning
- VMware vSphere Integration
- Citrix XenServer Configuration
- Cisco Unified Communications Manager/CallManager
- Apple Mac and iOS Support
- Smartphone Management
- Apple iPhone Support
- Google Android Smartphone Management
- Ransomware Defense/Recovery
- Data Backup/Restore Expertise
- Cisco IP Voice Technology and Conferencing
- Skype for Business Support
- Microsoft Teams Planning and Deployment
- Wi-Fi Access Point Setup
- Wi-Fi Site Assessments
Contact Progent for Short-Term Staffing Services for Boise, Idaho Organizations
To learn more details about Progent's short-term supplemental staffing services for Boise, Idaho businesses, call
An index of content::
Support SQL Server 2014 Resource Governance
SQL Server 2014 Reporting Services Setup and Support
SQL Server 2014 includes significant enhancements in key areas including speed, availability, compliance, and cloud integration. Microsoft SQL Server 2014 is the first release of SQL Server that includes in-memory technology that works transparently across all types of applications including OLTP, data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective remote and onsite consulting services that include planning, deployment, management, remediation, and application development services to enable organizations of all sizes to realize maximum business value from their SQL Server 2014 deployment.
Offsite Managed Backup and Recovery Services Professionals
Immediate Consulting Services Offsite Managed Data Backup/Recovery Services
ProSight Data Protection Services ECHO provide small and mid-sized organizations a low cost end-to-end service for reliable backup/disaster recovery. Available at a fixed monthly cost, ProSight DPS automates your backup activities and allows fast recovery of vital data, applications and virtual machines that have become lost or corrupted as a result of hardware breakdowns, software bugs, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR specialists can provide advanced expertise to configure ProSight Data Protection Services to to comply with regulatory standards such as HIPAA, FIRPA, PCI and Safe Harbor and, when necessary, can assist you to restore your business-critical information.
Network Consultant MRTG
Nagios for Linux Consultants
Network monitoring ordinarily consists of observing a network's resource utilization in order to identify throughput bottlenecks or fix hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free monitoring utilities that work under Linux or UNIX and can be deployed to observe multi-OS environments where UNIX and Windows coexist. Progent's network integration engineers can show you how to take advantage of both these programs to optimize and troubleshoot your network. Progent's Linux support professionals provide small companies and developers assistance with administering and servicing UNIX and Linux systems that coexist with Microsoft-based products.
Cisco CCNA Full-Time Jobs
Telecommute Jobs Microsoft MCP
If you are a network consultant with system support experience, teaming with Progent and working for Progent's clients will enhance your skills through collaboration with our team of mutually supportive, world-class consulting experts. Progent's focus on offering IT consulting and technical support to small and midsize companies will give you the opportunity to work in depth with decision makers and contribute tangibly to the success of dynamic companies. Also, Progent's virtual office network offers state-of-the-art tools for off-site service and wireless connectivity to help you to deliver speedy fixes when you take on mission-critical problems.
Microsoft Exchange Server 2016 Upgrade Planning Consulting Services
Exchange 2016 Mailbox migration Support Services
Progent can help you in all facets of your migration to Exchange Server 2016 such as designing high availability system topology for a local, cloud-based or hybrid environment; licensing compliance for Exchange and Windows Server 2012 R2; moving mailboxes; Hyper-V design; specifying mass storage capacity required for your VMs, mailbox databases and logs; configuring HLB for high-availability CAS services; designing, setting up and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Exchange 2013 Management Remote Support
24/7/365 Exchange 2013 Configuration Remote Technical Support
Exchange Server 2013 incorporates major enhancements to the capabilities of its predecessor Exchange Server 2010 and delivers powerful innovations as well as a redesigned architecture. These improvements favorably impact key areas such as manageability, availability, security, operational costs, collaboration, expandability, throughput, compatibility, and the user experience. Progent's certified Exchange Server 2013 consulting professionals can assist your organization to evaluate the potential advantages of migrating to Microsoft Exchange 2013, design a cost-effective test and deployment plan, and educate your IT team to maintain your Microsoft Exchange Server 2013 environment. Progent can also provide ongoing remote support and management for Microsoft Exchange Server 2013.
Call Desk for Telecommuters Integration Services
Remote Workers Online Help
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Remote Support PIX Firewall Upgrade
PIX Firewall Migration Help and Support
Cisco's PIX Series firewalls have been discontinued and Cisco may no longer offer support these devices. Progent still provides consulting support for Cisco's PIX Series firewalls to help you with management and troubleshooting and Progent can also help you determine if you should adopt more current firewall technology available from Cisco. Progent's Cisco-certified experts can help you design and implement an efficient migration to Cisco ASA 5500-X Series firewalls following leading practices.
Apple Certified Technical Coordinator (ACTC) Small Office Computer Consultant
On-site Support Juniper Networks Certified Internet Associate (JNCIA)
Progent offers clients access to engineers who have been awarded some of the computer industry's most prestigious credentials. Progent thinks that customers have the right to know that their IT service providers have formal training plus extensive real-world backgrounds so that Progent's customers can engage Progent's support with trust. Often, vendor certifications like the Cisco Certified Internetwork Experts (CCIE) brings privileges for significantly better vendor assistance than is available to non-certified consultants, allowing Progent to deliver clients a better class of computer support. In other cases, recognized credentials such as CISSP or ISSEP for network security can help corporate customers to demonstrate compliance with regulatory requirements by engaging the assistance of recognized IT professionals.
Comprehensive Event Management Consultants
Comprehensive Event Management Online Troubleshooting
Progent's Microsoft-certified consulting experts have more than a decade of background planning, implementing, enhancing and troubleshooting System Center Operations Manager solutions and can provide companies of all sizes expert remote or onsite consulting support for SCOM 2012. Progent can assist you to design an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and resilience required to monitor your datacenter efficiently, whether your datacenters are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also assist you to install and set up SCOM 2012 management packs according to industry best practices for monitoring network infrastructure and both Microsoft and third-party applications and services. In addition, Progent can provide fast remote or onsite troubleshooting to assist you to remediate serious issues uncovered by SCOM 2012.
Service Reporting Support and Help
Service Database Technical Support
Progent uses a sophisticated support reporting system that stores and organizes complete documentation for all billed services. Unlike some independent consultants or small service firms who provide scant documentation or details of tasks done, every service provided by Progent is accompanied by comprehensive documentation. Each Progent staff member has use of the support reports sent by every consultant to each client. The discipline of detailing and archiving service activity results in more effective support and eliminates a slew of typical problems such as when a service client is virtually held hostage to a consultant who won't release the keys to the kingdom.
Microsoft Mac and Linux Desktop Computer Consulting Companies
Desktop Network Solutions
Progent can provide a wide array of low-cost online and on-premises consulting services to assist you to configure, manage, and debug workstations and mobile devices based on Microsoft Windows, macOS/OS X, iOS, Google Android, or Linux.
Microsoft Exchange 2003 to Exchange 2010 Upgrade Consult
Exchange Server Migration Engineer
Progent's Microsoft and Cisco-certified consulting experts can assist you to assess the value of Microsoft Exchange Server 2010 for your business and can help you to plan and implement a smooth upgrade to Microsoft Exchange Server 2010 from Microsoft Exchange 2003 or Exchange 2007 Server that will offer fast return on investment by improving your workers' efficiency, lowering the expense of equipment and support, streamlining management, and consolidating your key communications platforms.
Dynamics GP Great Plains Accounting Network Consultants
Microsoft Dynamics GP Consultant Services
Progent's Microsoft certified experts provide a range of consulting services for Dynamics GP. Microsoft Dynamics GP is an accounting and business analysis solution built, like all Microsoft accounting tools, on the expandable and familiar foundation of Windows technology. Dynamics GP offers an affordable tool for controlling and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is simple to deploy and configure, and with its modular approach you can license only the functions you currently need, with the option to add clients and enlarge functionality in the future. Progent's Microsoft Dynamics GP consulting engineers can show you how to deploy, configure and manage the current release of Dynamics GP or migrate smoothly from an earlier release.
Cybersecurity Group Juniper SRX100 Router
Juniper SRX Series Firewall Network Consulting
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
SCDPM 2012 Troubleshooting IT Consultant
SCDPM 2012 and Windows Server 2012 Information Technology Consulting
Progent's Microsoft-certified consultants offer remote or in-person expertise to help businesses of all sizes to plan, deploy, manage, and troubleshoot a backup/recovery solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can assist you to upgrade from earlier versions of SCDPM or from a different backup/recovery system, and Progent can optimize your Data Protection Manager deployment for onsite, cloud, or hybrid datacenters. Progent can provide as-needed support for resolving particularly stubborn problems, or full project management support. Progent can also help you to design Data Protection Manager into an enterprise-class disaster recovery strategy.
Consultancy Skype for Business Edge Server Pool
Skype for Business high availability Consulting
Progent's Microsoft-certified consultants can provide online and onsite expertise for organizations of all sizes to assess the costs/benefits of migrating to Microsoft Skype for Business or Skype for Business Online from any release of Lync Server or Office Communications Server. Progent can assist you to design a local, cloud-based or mixed deployment; integrate Skype for Business with SQL Server,Exchange, SharePoint and Microsoft or Microsoft 365; set up HA solutions; interface Skype for Business with your PSTN gateway; and interface with third-party collaboration systems like Cisco UC. Progent's certified network security experts can assist you create and validate a security environment for your Skype for Business solution that is compliant with regulatory standards.
Firepower Services Online Support
Adaptive Security Device Manager IT Consulting
Progent's Cisco-Premier technology experts provide professional PIX Firewall consulting services encompassing design, implementation and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers robust user and application policy enforcement, mutlivector attack protection, and secure connectivity services. Extending from small, plug-and-play desktop devices for small offices and home offices to scalable gigabit products, Cisco PIX firewalls provide a sensible level of protection, speed and availability for business environments of all sizes. PIX firewalls are build around a hardened, purpose-built operating system, PIX OS, minimizing potential OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated security and connectivity services, including advanced application-aware firewall services, VoIP and digital media security, multi-site and remote-access IPsec VPN connectivity, intelligent networking services, and extensive management tools. Progent's Cisco consultants can help you choose and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Mid-sized Company Technicians
Midsize Office Information Technology Consulting Group
Progent provides IT services for mid-size businesses who have 100 to 250 system users. The mid-size company or work group has typically been an underserved segment of the market for IT consulting services. The cost structures and service delivery practices of large outside service firms make them excessively costly for the typical small company or small medium business (SMB), which commonly has a modest information technology budget with which to maintain an IT network whose complexity and sophistication are frequently similar to the networks of much larger companies. Progent's support delivery model, which takes great advantage of online support, virtual network technology and 24x7 server monitoring, dramatically reduces the IT maintenance costs of an SMB while providing the small organization with enterprise-level support from professional, IT consultants with background in a wide array of midsized business network solutions. If your medium size company or small business is looking for the quality of IT help needed by a medium size organization without budgeting big-company prices, contact Progent.
Microsoft T-SQL Development
Emergency SQL Server Capacity Planning Developer Firms
SQL Server 2000 is a complete, web-aware database and data analysis solution that enables the fast development of a new generation of enterprise-class applications that can provide your business a critical competitive edge. SQL Server provides core support for XML and the ability to query across the Internet and beyond the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of background supporting Microsoft integration, ensures you success in planning, deploying and supporting Microsoft SQL Server applications that are well integrated with other applications powered Microsoft's .NET platform.
CIO Remote Support
Part-Time CIO Network Consultant
Progent can provide small companies with an IT management professional who can function as a part-time Chief Information Officer. This part-time CIO can offer long-term direction to help you deploy appropriate technology to enhance business processes so they align better with your corporate goals. Your company can create and install a well thought out information technology strategy without incurring the cost of a full-time Chief Information Officer.
Juniper Junos BGT Security Consultant
Juniper Junos os Security Audit Services
Progent's Juniper Networks-authorized network engineer can assist you to design and deploy Juniper Firewall/VPN technology, enhance and support your infrastructure, and upgrade smoothly from discontinued equipment to the latest releases. Progent's Junos OS consultants can provide expertise with Juniper's premier network operating system to help your business to simplify the management and strengthen the security of your Juniper VPN devices and routers. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS software platforms and can assist organizations maintain environments that include a mix of Juniper's software platforms.
Largest Consultant Services 64-bit Migration
Microsoft, Cisco and Security Certified Experts 64-bit Computing Consultant
Progent's Microsoft-certified consultants can help you plan, document, implement, manage, and troubleshoot a network-wide move to 64-bit server and client OS software and business applications. Progent can help you test your 64-bit environment to verify that it handles all of the key 32-bit applications which you intend to keep as well as the latest 64-bit editions of applications you wish to install.
Immediate Consulting Services macOS Phone-based
macOS Manage
Progent provides nationwide online technical support and troubleshooting services for businesses who operate Apple Mac OS X networks or whose IT systems include a mix of macOS and Mac OS X with Microsoft Windows products. Progent's experts can provide Mac users a range of IT services including desktop assistance, upgrading to the most recent edition of OS X from legacy editions of macOS and Mac OS X, plus expertise with macOS and Mac OS X application software. Progent can also help you with Apple iPhone and Apple iPad synchronization and troubleshooting, or migrating to iCloud services. Remote technical support offers optimum leverage for your information technology dollar by preserving client efficiency and limiting the time charged for network repair services. Sophisticated online access technology and skilled service specialists and consultants allow Progent to solve the majority of network issues without squandering time and expense by going to your location. In most of situations your network issues can be remediated over the phone or via a mix of phone help and remote access. Progent can make available Cisco certified CCIE infrastructure experts and CISA certified security professionals to assist with the most challenging system issues.
IT Outsourcing Consulting Services
CIO Outsourcing Services
Progent is organized deliver comprehensive remote consulting for all major technologies associated with today's small business information networks and offers an array of vital, on-demand support services such as a temporary Chief Information Officer to offer senior-level planning and negotiating capability, a Technical Response Center for help desk support, proactive remote monitoring, spam and email-borne virus filtering as an outside-the-firewall service, best-practices project management for critical projects such as site moves oroperating system migrations, connectivity experts for building and maintaining high-performance and reliable infrastructure, security engineers to verify data protection and regulatory compliance, disaster recovery specialists to help design business continuity plans, and software developers to write, enhance, or troubleshoot mission-critical applications.
24-7 On-site Support Forefront Threat Management Gateway
Microsoft Forefront TMG Support Outsourcing
Microsoft Forefront Threat Management Gateway is based on the proven security capabilities of ISA Server 2006 and offers a centrally administered web gateway that acts as a one-server platform for a variety of security functions including an multi-layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, application proxy, VPN control, plus HTTP and HTTPS inspection. Forefront TMG 2010 includes comprehensive web security logging and reporting features, allows customized reports generated by Microsoft SQL Server, works with Active Directory to simplify authentication and policy enforcement, and can be deployed as a virtual machine to lower costs and enhance recoverability. Progent's Microsoft-certified engineers can assist your company to design and execute test and production deployments; integrate Microsoft Forefront TMG 2010 with Windows 2008 R2, AD, Microsoft SQL Server, Exchange Server 2010, and SharePoint 2010; set up Microsoft Forefront Threat Management Gateway to run on a virtual server with Microsoft Windows Hyper-V; and provide continuing consulting and troubleshooting. Progent can also help your organization to upgrade smoothly to Microsoft Forefront Threat Management Gateway 2010 from ISA Server.
Computer Support Companies Cisco Router
Cisco Planning Small Business Network Consulting Firms
Progent's Cisco certified networking experts have extensive experience assisting ISPs to architect, deploy, manage, optimize, and troubleshoot high-availability, scalable network solutions appropriate for public networks.
Service Reporting On-site Technical Support
Online Support Services Service Reporting
Progent uses a sophisticated support reporting system that records and organizes complete documentation for all billed support activities. Unlike some independent consultants or small service firms who provide scant documentation or details of tasks done, each service delivered by Progent is tracked by comprehensive documentation. Every Progent consultant has access to the support documentation sent by every consultant to each client. The practice of detailing and archiving support activity results in more efficient service and eliminates a slew of typical misfortunes such as when a service customer is effectively held captive to a consultant who refuses to release vital service information.
Redundant Internet Technical Support
High Availability Internet Connections Help and Support
Progent's Cisco-certified IT experts can help you create an affordable, 24x7 Internet connection architecture that can deliver non-stop Internet connectivity through a wide range of fault tolerant Internet access technologies including fault tolerant BGP, transparent fail-over, and redundant ISPs. Progent can provide Cisco Certified Internetwork Expert consultants to show you how to utilize the most current techniques for fault tolerant Internet connectivity to build an economical, fully redundant Internet network with automatic failover and other features to deliver zero-downtime Internet availability.
Linux Remote Consulting
Linux Remote Engineer
Progent offers nationwide remote help and troubleshooting services for companies that run Solaris environments or whose IT systems include a combination of Sun Solaris and Microsoft Windows technology. Remote IT help provides optimum leverage for your IT budget by extending user productivity and limiting the time billed for computer repair services. Advanced remote access technology and skilled service specialists and consultants combine to enable Progent to handle most network problems without wasting time and money by traveling to your location. In the vast majority of cases your network problems can be remediated by telephone or through a mix of phone help and online network analysis. Progent can offer the services of Cisco CCIE network engineers and CISM premier security specialists to assist with the most challenging network problems.
Top Ranked Fault Tolerant Data Centers Outsourcing
24x7 Non-stop Data Centers Computer Engineer
Progent's Data Center engineers can help you select fault-tolerant data centers that meet the particular requirements of your business. High availability Internet Data Centers are especially attractive to small companies due to of their low cost and convenience in comparison to pursuing a do-it-yourself strategy. Attempting to create an on-site data center that offers even a minimum degree of fault tolerance is too costly for the majority of small companies. Progent can show you how to get all the benefits of high availability data centers and fault tolerant colo sites by providing a complete array of consulting and maintenance services.
Remote wireless LAN controller Remote Support
9800-L wireless controller Online Consulting
Cisco's Catalyst family of Wi-Fi controllers simplify the management of wireless LANs by unifying the configuration and management of wireless access points, tuning wireless performance by limiting the effect of RF congestion, improving wireless availability with fast auto-failover, and hardening data security by identifying threats and filtering network traffic according to user type and locale. Progent's Wi-Fi consultants can assist your business to configure Cisco wireless LAN controllers to manage wireless networks of all sizes. Progent can assist you to maintain and debug your existing Cisco Wi-Fi environment or implement an efficient upgrade to Cisco's modern wireless controller solutions.
