In addition to providing fast access to high-level network professionals and subject matter experts (SMEs) to help Boise, Idaho businesses with specific technical problems or longer-term initiatives, Progent offers temporary supplemental staffing to deal with more generalized services such as PC help, IT management, and Help Desk call center services. On-demand staffing can help organizations to deal with planned or surprise increases in the need for network services, which may result from situations such as mergers and acquisitions, data center moves, technology migration, paradigm shifts like work-from-home, disaster response, busy seasons, or regulatory mandates. Temporary supplemental staffing can also cover voids resulting from the loss of in-house IT personnel because of vacations, illness, termination, etc.

Advantages of Progent's Short-Term Staff Augmentation Services
Progent's temporary staff augmentation services offer organizations the ability to respond to surges in requirements for IT personnel without dealing with the expense and delays associated with reviewing and recruiting reliable IT help and without the risk of increasing your permanent head count.

Key aspects of Progent's temporary staffing services include:

  • Fast access to seasoned network pros
  • Simple engagement, termination, and re-engagement of services
  • Seamless augmentation of your in-house network support team
  • Comprehensive documentation of services performed
  • Optional escalation from Tier 1 up to Tier 3 support so even the most challenging problems get resolved fast
  • Close working relationship with a top-level, full-spectrum resource for network expertise
Progent's Co-managed Help Desk Service
Progent's co-managed Call Center service is a specialized on-going staff expansion alternative that enables IT organizations to share the responsibilities of Call Center support seamlessly between their full-time network staff and Progent's nationwide team of IT support specialists. Acting as a seamless extension of your full-time Help Desk, Progent's shared Call Center program is a joint support alternative based on by the leading shared professional services platform for streamlining, service requests, ticketing, assigning ownership, monitoring responses, and producing documentation.

Why Choose Progent?
Progent has two decades of background providing remote and on-premises network expertise for organizations of all sizes throughout the United States. Progent's engineers have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other technology leaders. Progent's security and compliance consultants hold advanced certifications including CISSP-ISSAP, CISM, and GIAC. Learn more about Progent's certifications.

Progent's Areas of Expertise for Boise, Idaho Businesses
Progent's nationwide team of certified engineers can deliver Boise, Idaho organizations a broad array of online consulting and troubleshooting expertise. Areas of expertise covered under Progent's reseller program for IT service organizations include:

Contact Progent for Short-Term Staff Augmentation for Boise, Idaho Companies
To learn more details about Progent's temporary staffing services for Boise, Idaho businesses, call 800-993-9400 or visit Contact Progent.