Besides offering fast access to guidance from top-tier network consultants and subject matter experts to help Boise, Idaho organizations to resolve specific IT issues or longer-term initiatives, Progent can provide short-term staffing to deal with more generalized services such as PC support, network administration, and Call Center services. Short-term staffing makes it possible for organizations to deal with anticipated or unplanned increases in the need for IT services, which may result from scenarios such as mergers and acquisitions, site moves, technology upgrades, business process changes like telecommuting, disaster response, busy seasons, or new regulations. Temporary supplemental staffing can also cover gaps left by the loss of in-house IT personnel because of vacations, illness, resignation, or other reasons.
Benefits of Progent's Short-Term Staffing Services
Progent's short-term supplemental staffing services give businesses the flexibility to respond to surges in demand for network services without dealing with the costs and delays associated with reviewing and recruiting professional IT personnel and without the burden of adding to your full-time staff size.
Key aspects of Progent's short-term supplemental staffing services include:
Progent's Co-managed Center Program
- Fast availability of reliable network professionals
- Easy engagement, termination, and re-engagement of services
- Transparent extension of your full-time IT staff
- Comprehensive documentation of services performed
- Optional escalation from Tier 1 up to Tier 3 services so even the toughest problems get resolved promptly
- Close working relationship with a world-class, full-spectrum source for network expertise
Progent's co-managed Help Desk Call Center program is a proven flexible staff augmentation option that allows IT groups to divide the work of Call Center support transparently between their full-time network personnel and Progent's extensive pool of IT support experts. Acting as a seamless supplement of your full-time Help Desk, Progent's co-managed Help Desk Call Center program is a joint support solution powered by the industry's leading group professional services tool for managing, service requests, ticketing, assigning ownership, monitoring progress, and producing documentation.
Why Choose Progent?
Progent has two decades of experience delivering remote and onsite IT services for businesses throughout the United States. Progentís engineers hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other technology leaders. Progent's cybersecurity experts hold advanced certifications including CISSP, CISM, and CRISC. Learn more about Progent's certifications.
Progent's Practice Areas for Boise, Idaho Businesses
Progent's veteran roster of certified consultants offers Boise, Idaho companies a wide array of remote consulting and debugging services. Areas of expertise covered under Progent's consulting program for IT service providers include:
Contact Progent for Short-Term Staffing Services for Boise, Idaho Businesses
To find out more details about Progent's temporary supplemental staffing services for Boise, Idaho organizations, call 800-993-9400 or visit Contact Progent.