Boise Consulting Support
IT Staff Temps for Computer Support Teams
Besides providing rapid access to top-tier IT professionals and subject matter experts to help Boise, Idaho organizations to resolve specific IT issues or strategic initiatives, Progent can provide short-term staffing to deal with more generalized services like PC support, IT administration, and Help Desk services. Short-term staffing can help organizations to deal with anticipated or unexpected surges in demand for IT personnel, which may be caused by scenarios such as company mergers, site relocation, technology upgrades, paradigm shifts like telecommuting, disaster recovery, busy seasons, or regulatory changes. Short-term IT staff augmentation can also fill voids resulting from the absence of full-time IT personnel due to scheduled vacations, health issues, resignation, etc.
Benefits of Progent's Short-Term Staff Augmentation Program Progent's short-term supplemental staffing services give organizations the versatility to respond to increases in requirements for network services without dealing with the expense and delays that come with reviewing and recruiting professional technical personnel and without the burden of adding to your full-time head count.
Important features of Progent's short-term supplemental staffing services include:
- Rapid availability of reliable network pros
- Simple engagement, cessation, and re-engagement of services
- Seamless extension of your in-house IT team
- Comprehensive reporting of all services delivered
- Available escalation from Tier 1 up to Tier 3 services so even the toughest issues can be handled fast
- Strong relationship with a top-level, full-spectrum resource for network support
Progent's co-managed Help Desk service is a specialized on-going staff expansion option that enables IT groups to share the work of Help Desk support seamlessly between their full-time network staff and Progent's nationwide pool of technical support specialists. Working as a transparent supplement of your full-time Call Center, Progent's shared Help Desk program is a joint service alternative based on by the industry's leading shared professional services (PSA) platform for streamlining, service requests, ticketing, assigning ownership, tracking responses, and producing management reports.
Why Choose Progent?
Progent has 20 years of experience delivering remote and on-premises IT expertise for organizations throughout the U.S. Progent’s engineers have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's cybersecurity consultants hold advanced certifications including CISSP, CISM, and GIAC. Learn more about Progent's technology certifications.
Progent's Practice Areas for Boise, Idaho Companies
Progent's seasoned roster of certified consultants and technical experts can deliver Boise, Idaho companies a broad range of remote consulting and troubleshooting expertise. Practice areas offered under Progent's consulting program for IT service providers include:
- Exchange 2019 Consulting
- Microsoft Exchange 2016 Integration
- Windows Server 2019 Migration
- Windows Server 2016 Consulting
- Windows 10 Support
- Windows 8.1 Support
- SharePoint Development
- SQL Server Integration
- Active Directory and Azure Active Directory Integration
- Microsoft 365 Integration
- Microsoft Dynamics GP (Great Plains) Expertise
- Azure, AWS, Google Cloud Platform
- Online IT Troubleshooting
- Teleworker Support Services
- Cisco Infrastructure
- Juniper Infrastructure
- Cisco Routers Integration
- Cybersecurity Expertise
- Disaster Recovery Planning
- Penetration Testing
- Firewall Setup
- Call Center Outsourcing
- Desktop Support Services
- Colocation Center Support
- System Center Operations Manager Monitoring
- System Center Configuration Manager (SCCM) Expertise
- Microsoft Access Expertise
- Virtual Server Management
- Hyper-V Configuration
- VMware vSphere Integration
- Citrix XenServer Configuration
- Cisco Unified CM/CallManager
- Apple macOS and iPhone Expertise
- iPhone and Android Integration
- iPhone Support
- Android Smartphone Management
- Ransomware Defense and Recovery
- Data Backup/Recovery Expertise
- Cisco IP Voice Technology and Video Conferencing
- Skype for Business Help
- Microsoft Teams Migration
- Wi-Fi AP Configuration
- Wi-Fi Site Assessments
Contact Progent for Short-Term Staffing Services for Boise, Idaho Businesses
To learn more about Progent's short-term staffing services for Boise, Idaho organizations, call
An index of content::
Consultant Price Integration Companies
System Consultants Consultant Hourly Rate
Progent's pricing policy is to charge for remote support and on-premises visits per minute. Consequently, you are charged just for received support. Progent does not demand a more expensive rate for after-hours or priority service, and within California or in areas where Progent provides on-site support, Progent does not bill for travel time except for emergency calls where on-site time is less than 4 hours. In addition, Progent applies no service activation charge and asks no retainer for services provided during normal working hours. Many service organizations impose substantial minimum fees or charge for each fifteen minutes or longer. Progent's one-minute granularity does away with big invoices for quick repairs so you won't be forced to allow less critical problems to stay unaddressed.
24 Hour Azure Active Directory MFA Network Consulting
Online Technical Support Active Directory DS
Progent can assist you to design and carry out an efficient move from on-premises Active Directory to cloud-based Azure AD or to a hybrid solution that deploys Azure AD Domain Services and Azure AD Connect to unify identity management for both onsite and cloud resources.
Network Management Outsourcing Consultancy
Ransomware Protection Specialist
Progent's ProSight family of managed IT services are intended to offer businesses who maintain minimal internal network support staffs with affordable access to enterprise-class management platforms and technical experts. Advantages of the ProSight line of managed IT services include predictable IT maintenance expenses, automation of common management tasks, continual absorption of the latest technology, smooth migration from older systems to up-to-date solutions, improved fit between information technology with business goals, guidance from veteran network consultants, and freeing up management to concentrate on business issues rather than ever-changing computer technology.
24-7 ProSight ESP Ransomware Protection Consultant
Consultancy ProSight Virtual Machine Security
Progent's ProSight Enhanced Security Protection managed services offer affordable multi-layer protection for physical and virtual servers, desktops, mobile devices, and Exchange email. ProSight ESP uses adaptive security and advanced heuristics for round-the-clock monitoring and reacting to security assaults from all vectors. ProSight ESP provides two-way firewall protection, penetration alarms, device management, and web filtering via leading-edge tools incorporated within a single agent accessible from a unified console. Progent's data protection and virtualization experts can help your business to design and configure a ProSight ESP environment that addresses your company's specific requirements and that allows you demonstrate compliance with government and industry data security regulations. Progent will help you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that require urgent action. Progent's consultants can also help you to set up and test a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous cyber attack such as ransomware.
Microsoft Office 2000 Information Technology Consulting Firms
Microsoft Office 2000 Outsourcing Technical Support
Progent imposes no service activation fee and asks no retainer for support services delivered during normal business hours. Progent's small granularity eliminates big invoices for fast repairs so you won't be forced to permit less critical problems to stay unaddressed. .
Email Scoring Thresholds Consultant
ProSight Email Data Loss Protection Consultants
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security companies to deliver web-based management and world-class security for all your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises security gateway appliance to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and keeps the vast majority of unwanted email from making it to your network firewall. This decreases your exposure to external attacks and saves system bandwidth and storage. ProSight Email Guard's on-premises security gateway device adds a further level of analysis for incoming email. For outgoing email, the on-premises security gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also assist Exchange Server to track and protect internal email that originates and ends within your security perimeter.
Windows Mobile 7 Technology Professional
Smartphone Configuration
Progent’s professionals provide expertise in multiple technologies relevant to mobile connectivity including network architecture, Activesync, wireless protection, wireless email, Microsoft Windows Mobile, RIM Blackberry, and mobile application development. Progent's certified experts can save your business work and expense by using their wireless background to show you how to choose and configure wireless connectivity technologies that make sense for your business. Progent can also optimize your network architecture so that wireless data devices perform more reliably.
Work from Home Endpoint Security Remote Consulting
Consultant Teleworker Security
Progent can assist small and medium-size organizations to install security protection systems and deliver mitigation services to support remote workers.
Award Winning Wi-Fi 5 Remote Consulting
802.11ax Migration Outsourcing
Progent’s Wireless Consulting Services provide a fast, economical option for companies of any size to configure, manage and troubleshoot the latest wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless networks, Progent can show you how to design and deploy hardware like Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless email and online business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Expert Microsoft Certified Systems Management Server 2003 Consulting
Help and Support SMS Server 2003 Upgrade
Microsoft Systems Management Server 2003 offers extra functionality for change and configuration management of Windows-based systems via SMS Feature Packs. Feature Packs reduce the net administrative costs of managing and deploying software by making it simpler to install system images, manage mobile devices, and operate management tools. In addition to advising you about ways to save management costs by installing Microsoft SMS 2003 Feature Packs, Progent's consultants can help you plan and implement IT tasks involving areas that Feature Packs are intended to streamline. Progent's migration and upgrade services can lower spending and eliminate business disruption as you move to the latest operating systems and applications. Progent's wireless consulting experts can show you how to define efficient processes and policies to manage PDAs and smart portable phones so your mobile workforce remains efficient and secure. Progent's CISSP-certified consultants and CISM-certified security experts can show you how to develop a security plan that includes standards, procedures and IT products to keep your IT computer system safe.
Service Database Computer Consulting
24x7 Service Reporting Computer Engineer
Progent uses an enterprise-class service reporting system that stores and formats detailed documentation for all billed services. Unlike many independent consultants or small service organizations who offer scant documentation or details of services done, each service delivered by Progent is tracked by comprehensive documentation. Each Progent consultant has use of the service documentation sent by every consultant to every client. The discipline of documenting and archiving service activity allows more effective support and eliminates a slew of common misfortunes such as when a support client is effectively held captive to a consultant who won’t let go of vital service information.
Data Protection Manager 2016 ReFS On-site Support
Data Protection Manager 2016 Migration Integration Services
Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) provides near-continuous backup and simplified restore capabilities for Microsoft-based networks. SCDPM 2016 delivers application-sensitive backup for key workloads like Microsoft SQL, Exchange and SharePoint Server, backs up Windows and Linux virtual machines, supports virtual machines hosted by Hyper-V and VMware, and can use Microsoft Azure for convenient cloud-based backup and recovery. Progent's Microsoft-certified consultants can help organizations of all sizes to design, deploy, administer, and troubleshoot an enterprise-wide backup/recovery system built around System Center 2016 Data Protection Manager. Progent can help you to migrate from a previous version of Data Protection Manager or from an outdated solution, and Progent can tune your DPM 2016 environment for on local, colocated, cloud or hybrid deployments. Progent can provide online or onsite consulting expertise and can provide occasional expertise to resolve technical bottlenecks or deliver comprehensive project management support to make sure you finish your Data Protection Manager 2016 initiative on schedule and on budget.
Virtual Server Hyper-V Computer Consulting
Microsoft Hyper-V 3.0 IT Consulting
Progent's certified consultants can assist you to analyze the potential benefits of Hyper-V-based server virtualization for your business, perform test implementations to verify Hyper-V's compatibility with your line-of-business software, assess your network and server infrastructure for optimal operation with virtual server solutions, assist you in moving to Windows Server 2008 and configuring Hyper-V, educate your network management staff to track and administer Hyper-V, offer expert consulting support for improving the protection of your virtual servers, design and test disaster recovery procedures that maximize network availability, and provide continuing consulting and maintenance including affordable online repair and turn-key Help Desk outsourcing.
Cybersecurity Tech Services McAfee
Information systems Security Outsourcing IPsec VPN
Progent offers small and medium size companies expert support for Intrusion Protection products and IPsec VPN technology from leading firewall and Virtual Private Network security vendors such as WatchGuard, Juniper Networks, and Symantec. Progent can help you design a comprehensive security strategy and choose the right technologies from a variety of vendors to support your security objectives while sticking within your budget restraints.
Live Communications Server 2007 Consult
Live Communications Server 2007 Services
Microsoft Communications Server delivers IM and Real Presence in a scalable, enterprise-grade package featuring enhanced security, transparent integration with additional Microsoft software, an extendable, standards-based development environment, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Your enterprise can benefit from lower costs and elevated business efficiencies, enhanced individual productivity, and stronger IP protection with this simple-to-administer, fault-tolerant IM platform. Effective implementations of Microsoft Office Communications Server require extensive planning and thought before installation. Progent's Microsoft-authorized consultants can provide the expertise needed to deliver all the benefits of Office Communications Server throughout your whole organization.
Exchange 2013 DLP Support and Integration
Exchange 2013 DLP Configuration
Microsoft Exchange Server 2013 includes major improvements to the functionality of its predecessor Microsoft Exchange Server 2010 and introduces important innovations plus a revamped structure. These enhancements affect vital IT areas including manageability, high availability (HA), compliance, operational costs, teamwork, expandability, throughput, compatibility, and productivity. Progent's certified Exchange Server 2013 consulting experts can help you understand the potential business benefits of migrating to Microsoft Exchange Server 2013, create an efficient test and deployment strategy, and train your IT team to maintain your Exchange 2013 solution. Progent also offers ongoing remote consulting and management services for Microsoft Exchange 2013.
Data Protection Manager 2016 Storage Spaces Direct IT Consulting
Data Protection Manager 2016 RCT Support
Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) offers near-continuous backup and easy recovery functions for Microsoft-based environment. SCDPM 2016 offers application-sensitive backup for key platforms like Microsoft SQL, Exchange Server and SharePoint Server, protects Windows and Linux VMs, supports VMs running on Windows Hyper-V as well as VMware, and integrates seamlessly with Azure for cloud backup and recovery. Progent's Microsoft-certified consultants can assist organizations of any size to plan, implement, administer, and troubleshoot a multi-site backup/restore solution powered by System Center 2016 Data Protection Manager. Progent can help you to upgrade from a previous version of Data Protection Manager or from a legacy system, and Progent can tune your SCDPM 2016 environment for on local, hosted, cloud-based or hybrid deployments. Progent can provide remote or onsite support and can provide as-needed guidance to help you through technical bottlenecks or provide end-to-end project management support to make sure you complete your SCDPM 2016 deployment on time and within your budget.
Sun Certified Network Administrator in Solaris Computer Consultancy Services
Computer Network Support Group GSNA
Progent provides clients the services of engineers who have been awarded some of the IT industry's most prized certifications. Progent thinks that customers deserve to know that their IT support consultants have formal testing plus extensive practical experience so that Progent's clients can engage Progent's support with confidence. In many cases, vendor certifications like the CCIE brings privileges for significantly better vendor help than is available to uncertified consultants, allowing Progent to offer clients a higher level of IT service. In addition, recognized certifications such as CISM or CISSP for network security can help corporate customers to demonstrate compliance with regulatory demands by using the services of accredited industry professionals.
Services Documentation Configuration
Service Reports Support and Integration
Progent uses an enterprise-class service reporting system that records and formats detailed documentation for all billed services. Unlike some freelance consultants or local support firms who provide minimal documentation or specifics of tasks performed, every service delivered by Progent is accompanied by full documentation. Every Progent consultant has access to the service documentation sent by each consultant to each client. The discipline of documenting and organizing service activity allows more efficient support and eliminates a slew of typical problems such as when a support customer is virtually held hostage to a consultant who refuses to release vital service information.
MCSE Expert Certified Business Portal for Dynamics GP Consultants
Dynamics GP BizTalk Adapter Consultant Services
Progent's expert solution designers and software developers can help your company to create enhancements to Microsoft GP that address the unique requirement of your organization while retaining the advantages of seamless Windows integration and connectivity. Progent can also offer expertise with a variety of development tools that can be utilized to build user-interface and data integrations with Microsoft GP/Great Plains. These tools include Microsoft Dexterity, Modifier with VBA, Visual Studio Tools for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Dynamics GP, and Integration Manager.
Hyper-V 2016 PowerShell IT Consultant
Help and Support Windows Server Hyper-V 2016
Windows Hyper-V 2016 utilizes key features first designed for and refined on Microsoft Azure, one of the world's biggest public clouds. This pedigree significantly enhances the ability of the Windows Server platform to run private cloud and hybrid cloud/on-premises deployment models by improving data security, availability, expandability, manageability, reliability and disaster recovery. Progent’s Microsoft-certified consulting team can help you to assess the advantages of Hyper-V 2016 for your organization, configure pilot environments to verify the ability of Hyper-V 2016 to support your vital workloads, design a cost-effective network topology for a cloud-based or hybrid installation, develop and execute a smooth upgrade plan, educate your IT administration and technical support staff, and provide ongoing consulting and debugging support to make sure that your Hyper-V 2016 solution delivers the highest possible business value.
After Hours Windows Server 2019 and SCVMM Computer Engineer
24-Hour Windows Server 2019 and SCOM Network Consulting
Progent's certified Windows Server 2019 consultants can assist your company to design and carry out a cost-effective migration to Windows Server 2019 using your current deployment architecture or a cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 delivers significant improvements in scale, speed, manageability, virtualization, security and compliance, hybrid on-prem plus cloud integration, resilience, and container support.
Expert Microsoft Certified Professional Lync Server 2013 dial plans
Lync Server 2013 Front End Pool Professionals
Microsoft Lync Server 2013, renamed Skype for Business, allows businesses of any size to create a centrally managed and protected communications ecosystem that permits the modern BYOD computing style with instant messaging, real-time presence, web conferencing with app sharing, as well as IP and PSTN telephony enabled for a broad assortment of stationary PCs and mobile endpoints. Progent's Microsoft-certified Lync 2013 consultants and system architects can assist your company to assess the advantages of Lync Server 2013, design an in-house, cloud-based (via Microsoft Lync Online) or hybrid model appropriate for your current and future plans, deploy Lync Server 2013 in a way that expedites your ROI, and provide live webinar and on-premises training to your management staff and users. Progent offers expertise in critical components of a Lync 2013 solution that include Microsoft Windows Server, SQL Server Express and Exchange, and Progent can help your organization to integrate Lync 2013 with key Microsoft Office and Office 365 applications such as Outlook clients and PowerPoint.
Offsite Workers Data Protection Consulting Services
Top Offsite Workers Data Protection Setup and Support
Progent can assist small and medium-size businesses to design, configure, test and maintain data protection technology required for teleworkers.
24-Hour Ubiquiti UniFi AP Specialists
24 Hour Ubiquiti UniFi Controller Consulting
Progent can provide fast access to the skills of seasoned Wi-Fi consultants who can assist you to assess the benefits of Ubiquiti UniFi wireless access points for your business and help you to design, install, manage, and troubleshoot your UniFi network. Progent can also carry out a Wi-Fi site survey to assist you to choose, provision, and position UniFi wireless access points for your required coverage and performance.
Top Rated Ransomware Security Monitoring IT Consultant
WannaCry ransomware protection and recovery Consulting Services
ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates cutting edge behavior machine learning technology to defend endpoints and servers and VMs against new malware attacks like ransomware and file-less exploits, which routinely evade legacy signature-based anti-virus tools. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and provides a single platform to address the entire malware attack progression including protection, identification, containment, remediation, and forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new threats.
Remote Troubleshooting 8540 wireless controller
wireless controller Consulting
Cisco's {Catalyst wireless controllers streamline the administration of wireless networks by unifying the provisioning and control of Wi-Fi APs, optimizing wireless throughput by limiting the impact of RF congestion, enhancing Wi-Fi uptime with fast auto-failover, and strengthening data security by identifying threats and analyzing traffic content according to user class and location. Progent's Wi-Fi consultants can help your business to configure Cisco wireless LAN controller appliances to manage and monitor Wi-Fi LANs of all sizes. Progent can help you to maintain and troubleshoot your existing Cisco Wi-Fi solution or carry out an efficient transition to Cisco's modern wireless controller technology.
24/7 Exchange 2003 Server Upgrade Technology Consulting
On-site Support Exchange Server 2003
Progent's Microsoft Certified professionals can provide expert support for enterprise-wide deployments of Microsoft Exchange 2007. Progent's consultants can help you plan multi-site Exchange Server 2007 installations or updates and can provide onsite personnel to help large companies with installations of Exchange Server 2007 in the or any region covered by Progent's engineers.
