In addition to providing fast access to guidance from top-tier network professionals and subject matter experts to help Boise, Idaho businesses with specific IT problems or longer-term projects, Progent offers temporary supplemental staffing to deal with more generalized services such as desktop help, IT administration, and Help Desk call center response. Short-term staffing can help organizations to respond to anticipated or unplanned peaks in the need for IT personnel, which may result from situations like mergers and acquisitions, data center moves, platform upgrades, paradigm shifts like work-from-home, disaster response, seasonal variations, or new compliance requirements. Short-term IT staff augmentation can also cover gaps resulting from the absence of in-house IT personnel due to vacations, health issues, resignation, etc.

Advantages of Progent's Temporary Staff Augmentation Services
Progent's short-term staffing services give organizations the versatility to react to surges in requirements for network personnel without being saddled with the costs and delays that come with identifying and recruiting appropriate IT personnel and without the risk of adding to your full-time head count.

Key features of Progent's temporary staffing services include:

  • Fast availability of proven IT pros
  • Easy engagement, cessation, and re-engagement of services
  • Seamless extension of your full-time IT team
  • Full reporting of services delivered
  • Available escalation from Tier 1 up to Tier 3 services so even the toughest problems get resolved promptly
  • Close relationship with a top-level, full-service resource for IT support
Progent's Shared Center Service
Progent's co-managed Call Center program is a proven flexible staff expansion option that allows IT organizations to share the work of Call Center support seamlessly between their internal network personnel and Progent's nationwide team of IT support specialists. Acting as a seamless extension of your in-house Call Center, Progent's co-managed Help Desk Call Center program is a collaborative support solution based on by the industry's leading group professional services tool for managing, service requests, ticketing, assigning responsibility, tracking progress, and generating management reports.

Why Choose Progent?
Progent has two decades of experience providing remote and on-premises IT services for businesses of all sizes throughout the U.S. Progent's engineers have earned top certifications from Microsoft, Cisco, Apple, VMware, Juniper, Palo Alto Networks, and other leading technology companies. Progent's security and compliance consultants have earned advanced certifications including CISSP, CISA, and CRISC. Learn more about Progent's certifications.

Progent's Areas of Expertise for Boise, Idaho Businesses
Progent's nationwide roster of certified consultants and technical experts can deliver Boise, Idaho organizations a broad range of online technical guidance and troubleshooting services. Areas of expertise offered under Progent's reseller program for network service organizations include:

Contact Progent for Short-Term IT Staffing for Boise, Idaho Businesses
To learn more about Progent's temporary supplemental staffing services for Boise, Idaho businesses, call 800-993-9400 or visit Contact Progent.