Besides offering rapid access to guidance from high-level network professionals and subject matter experts (SMEs) to help Boise, Idaho companies to resolve specific IT problems or longer-term projects, Progent can provide temporary supplemental staffing to deal with more broadly defined assistance like PC help, network administration, and Help Desk response. Temporary staffing can help organizations to respond to planned or unplanned peaks in demand for network personnel, which may be caused by scenarios like company mergers, site moves, platform migration, paradigm shifts like work-from-home, disaster response, busy seasons, or regulatory changes. Short-term supplemental staffing can also cover gaps caused by the loss of full-time IT personnel due to vacations, illness, termination, etc.

Advantages of Progent's Temporary Staff Augmentation Program
Progent's temporary staffing services give businesses the versatility to respond to surges in demand for IT personnel without being saddled with the expense and hassle associated with reviewing and recruiting reliable IT help and without the risk of increasing your in-house staff size.

Key aspects of Progent's temporary staffing services include:

  • Rapid access to proven network professionals
  • Easy initiation, cessation, and resumption of services
  • Seamless extension of your in-house network support staff
  • Full documentation of all services delivered
  • Optional escalation from Tier 1 up to Tier 3 support so even the toughest issues get resolved fast
  • Strong relationship with a world-class, full-service source for network expertise
Progent's Shared Help Desk Call Center Service
Progent's shared Call Center service is a specialized flexible staff augmentation option that allows IT organizations to share the work of Help Desk Call Center support transparently between their in-house IT staff and Progent's extensive pool of technical support experts. Acting as a seamless extension of your in-house Help Desk, Progent's co-managed Call Center program is a joint support alternative powered by the leading group PSA tool for managing, service calls, ticketing, assigning responsibility, tracking progress, and generating documentation.

Why Choose Progent?
Progent has two decades of experience delivering remote and on-premises network expertise for organizations throughout the United States. Progent's IT experts hold advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other leading technology companies. Progent's security and compliance experts hold top certifications including CISSP-ISSAP, CISM, and GIAC. Learn more details about Progent's certifications.

Progent's Practice Areas for Boise, Idaho Companies
Progent's veteran team of certified engineers can provide Boise, Idaho companies a wide range of remote consulting and troubleshooting services. Practice areas offered under Progent's reseller program for network service providers include:

Contact Progent for Temporary IT Staffing for Boise, Idaho Organizations
To learn more details about Progent's temporary supplemental staffing services for Boise, Idaho companies, call 800-993-9400 or visit Contact Progent.