Boise Consulting Expertise
IT Staff Augmentation for IT Service Teams
In addition to providing fast access to guidance from top-tier network professionals and subject matter experts to help Boise, Idaho businesses with specific IT problems or longer-term projects, Progent offers temporary supplemental staffing to deal with more generalized services such as desktop help, IT administration, and Help Desk call center response. Short-term staffing can help organizations to respond to anticipated or unplanned peaks in the need for IT personnel, which may result from situations like mergers and acquisitions, data center moves, platform upgrades, paradigm shifts like work-from-home, disaster response, seasonal variations, or new compliance requirements. Short-term IT staff augmentation can also cover gaps resulting from the absence of in-house IT personnel due to vacations, health issues, resignation, etc.
Advantages of Progent's Temporary Staff Augmentation Services Progent's short-term staffing services give organizations the versatility to react to surges in requirements for network personnel without being saddled with the costs and delays that come with identifying and recruiting appropriate IT personnel and without the risk of adding to your full-time head count.
Key features of Progent's temporary staffing services include:
- Fast availability of proven IT pros
- Easy engagement, cessation, and re-engagement of services
- Seamless extension of your full-time IT team
- Full reporting of services delivered
- Available escalation from Tier 1 up to Tier 3 services so even the toughest problems get resolved promptly
- Close relationship with a top-level, full-service resource for IT support
Progent's co-managed Call Center program is a proven flexible staff expansion option that allows IT organizations to share the work of Call Center support seamlessly between their internal network personnel and Progent's nationwide team of IT support specialists. Acting as a seamless extension of your in-house Call Center, Progent's co-managed Help Desk Call Center program is a collaborative support solution based on by the industry's leading group professional services tool for managing, service requests, ticketing, assigning responsibility, tracking progress, and generating management reports.
Why Choose Progent?
Progent has two decades of experience providing remote and on-premises IT services for businesses of all sizes throughout the U.S. Progent's engineers have earned top certifications from Microsoft, Cisco, Apple, VMware, Juniper, Palo Alto Networks, and other leading technology companies. Progent's security and compliance consultants have earned advanced certifications including CISSP, CISA, and CRISC. Learn more about Progent's certifications.
Progent's Areas of Expertise for Boise, Idaho Businesses
Progent's nationwide roster of certified consultants and technical experts can deliver Boise, Idaho organizations a broad range of online technical guidance and troubleshooting services. Areas of expertise offered under Progent's reseller program for network service organizations include:
- Exchange Server 2019 and 365 Exchange Online Consulting
- Microsoft Exchange Server 2016 Migration
- Windows Server 2022 planning
- Windows Server 2019 Integration
- Windows Server 2016 Migration
- Windows 11 Migration Support Services
- Windows 10 Support
- Windows 8.1 Consulting
- SharePoint Development
- SQL Server Migration
- Active Directory and Azure Active Directory Design
- Office/Microsoft 365 Integration
- Dynamics GP Expertise
- Azure, AWS, Google Cloud
- Remote IT Support
- Work from Home Support Services
- Cisco Network
- Juniper Technology
- Cisco Routers Experts
- Security and Compliance Monitoring
- Business Continuity Preparedness
- Stealth Penetration Testing
- Firewall Configuration
- Call Center Services
- Desktop Support Services
- Colo Data Center Support
- System Center Operations Manager Monitoring
- System Center Configuration Manager Automation
- Microsoft Access Programming
- Virtualization Automation
- Rapid, Low-cost .NET Software Development.
- Windows Hyper-V Setup
- VMware vSphere Integration
- Citrix XenApp and XenServer Configuration
- Cisco Unified Communications Manager/CallManager
- Apple macOS and iPhone Support
- BYOD Integration
- iPhone Support
- Google Android Phone Integration
- Ransomware Defense/Recovery
- Data Backup/Recovery Solutions
- Cisco IP Voice Technology and Video Conferencing
- Skype for Business Help
- Microsoft Teams Planning and Deployment
- Wi-Fi 6/6E AP Configuration
- Wi-Fi Site Surveys
Contact Progent for Short-Term IT Staffing for Boise, Idaho Businesses
To learn more about Progent's temporary supplemental staffing services for Boise, Idaho businesses, call
An index of content::
Private Cloud Solutions Consult
Private Cloud Virtual Datacenter Hosting Consulting Services
Progent's ProSight Virtual Hosting outsourcing offers complete hosting of a small or mid-size company's production servers in a solution that gives the highest degree of availability and expandability and is in addition easy to migrate to any data center. ProSight Virtual Hosting services are based on mature virtualization architectures that enable small and midsize companies with multi- platform environments to economize significantly on the costs of capital equipment, system maintenance, and network administration while achieving enterprise-class fault tolerance and an unprecedented degree of vendor independence.
Juniper SA2500 SSL VPN Forensics Services
Juniper SSL Router Security Auditing
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Biggest Consultant Services Microsoft 365 Management
Microsoft 365 Migration Setup and Support
Microsoft 365, previously called Office 365, is Microsoft's expanding suite of client productivity apps and cloud services available on a monthly or annual subscription basis. Microsoft 365 applications and cloud-based services are available in a variety of product bundles intended for customers ranging from individuals and households to enterprises. Progent offers fast and easy remote access to specialists with expertise in Microsoft, Mac, iOS, and Google Android technology. Progent can help your business to understand the wealth of subscription plans offered with Microsoft 365 and integrate your network with Microsoft 365 so you realize maximum business value. Progent offers expertise with multi-vendor environments that include Windows, macOS, and Linux technology. Progent can also help your business to create and maintain hybrid solutions that seamlessly integrate local and cloud-based products and services.
Professionals Microsoft Small Business Server
Microsoft SBS 2003 Online Troubleshooting
Microsoft Small Business Server is an affordable collection of essential servers that provides the basis for a feature-rich but manageable information. The inter-connectivity demands of the Microsoft .NET components bundled with Small Business Server calls for a network expert with hands-on background and broad experience in designing and building cohesive end-to-end information technology systems. Progent's Microsoft-certified consultants have broad experience with the technologies incorporated in SBS 2011 and SBS 2008. This expertise assures you success in deploying, managing, and servicing IT environments powered by the Microsoft SBS suite of servers and applications.
Consulting Support for Network Service Providers Onsite Technical Support
Setup and Support Consulting for Service Providers
Progent's Support for IT Service Organizations lets you use Progent's information technology experts under your own service brand as a transparent extension of your IT consulting team.
24/7 Microsoft Certified Partner Word Remote Troubleshooting
Accounting System Programming
Progent's application experts offer advanced consulting, software development, integration assistance, and webinar training for popular applications covering key areas including ERP, general accounting, management analytics, web application design, and the Microsoft Office family of business productivity solutions. As a Microsoft Partner with decades of background delivering high-level consulting services online, Progent can assist small businesses anywhere in the U.S. to eliminate the lost productivity and fees associated with travel and on-site visits without sacrificing the high quality of technical services.
Top Ranked Remote Troubleshooting Meraki Wi-Fi AP
Integration Meraki Cloud Management
Progent's Cisco-Meraki Wi-Fi access point experts can assist your organization to plan, configure, administer and debug Cisco's Meraki-based Wi-Fi networks for environments ranging from a small office to a campus or a multi-site enterprise. Progent can also help clients to incorporate other Cisco appliances for centralized management.
CRISC Certified Risk and Information Systems Control Consulting Services
CRISC Certified Risk and Information Systems Control Analyst Technology Professional
Progent offers the guidance of a CRISC-certified risk management expert to help your company to design and deploy an enterprise risk management solution based on leading practices identified by CRISC and geared to align with your company's risk tolerance, business objectives, and IT budget.
Cisco Firepower 4000 Series Firewalls Technical Support Services
Emergency ASA 5500-X Firewall with Firepower Remote Consulting
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a major performance boost over Cisco's popular ASA 5500-X firewalls and include unified management and automation of modern cybersecurity capabilities like application visibility and control, next-generation intrusion protection with risk prioritization, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE firewall experts can help your organization to design and carry out a smooth upgrade to Cisco Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower appliances with Cisco's subscription-based security services to create and centrally control IT ecosystems that include branch offices, data centers, and cloud resources.
Signature-based Virus Protection Online Troubleshooting
Online Technical Support Virus Recovery
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates cutting edge behavior-based machine learning technology by SentinelOne to defend endpoint devices as well as physical and virtual servers against new malware assaults like ransomware and file-less exploits, which easily escape traditional signature-matching anti-virus tools. ProSight ASM protects on-premises and cloud resources and offers a single platform to automate the entire malware attack lifecycle including protection, detection, mitigation, cleanup, and post-attack forensics. Key capabilities include single-click rollback using Windows VSS and automatic system-wide immunization against new threats.
From Home Job Computer Consulting
Microsoft Certified Professional Employment
If you are an information technology consultant with system support experience, joining Progent and assisting Progent's customers will enhance your abilities through interaction with Progent's staff of mutually supportive, world-class consultants. Progent's concentration on offering network expertise and computer support to small businesses will offer you the chance to consult closely with decision makers and add tangibly to the success of dynamic organizations. Also, Progent's virtual office environment offers the most advanced tools for remote service and wireless access to help you to deliver speedy solutions when you take on business-critical problems.
Windows Server 2008 BranchCache Engineer
Windows Server 2008 Active Directory Consultant Services
Windows Server 2008 is an important advance in making information systems more secure and fault tolerant, simpler to virtualize and manage, higher performing, and able to provide an improved platform for web publishing. Progent can assist your business benefit fully from the improvements incorporated into Microsoft Windows Server 2008 by providing consulting, tech support, training, staffing, network monitoring, and security expertise.
Cisco Certified Computer Consulting Wi-Fi VoIP phone integration
Meraki AP Technical Support
Progent's Cisco-certified wireless technology experts can help organizations to deploy, administer, and debug Cisco wireless devices including Cisco's Aironet and Meraki 802.11ac Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.
IT Consulting Exchange 2013 Disaster Recovery
Exchange 2013 OWA Specialist
Exchange 2013 includes significant enhancements to the capabilities of its predecessor Microsoft Exchange Server 2010 and introduces important new features as well as a redesigned architecture. These enhancements affect vital IT areas including manageability, availability, security, operational costs, collaboration, scalability, performance, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consulting experts can help you evaluate the potential advantages of upgrading to Microsoft Exchange Server 2013, create an efficient validation and deployment plan, and educate your IT staff to manage your Microsoft Exchange Server 2013 environment. Progent also offers affordable online support and management services for Exchange Server 2013.
Amazon Marketplace Web Service integration Developer Firm
Integration Companies Amazon Marketplace Web Service
Amazon Marketplace Web Service is an integrated collection of APIs that enables Amazon sellers to streamline their operations by automating crucial sales activities such as listings, orders, payments, inbound and outbound fulfillment, and reports. By leveraging Amazon's extensive online ecosystem and automating their sales processes, vendors can broaden their reach, reduce their cost of sales, improve response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development staff and provide application programming, workflow integration, project management support, and mentoring so you can shorten development time and get to market quickly.
MCSE Expert Certified SharePoint InfoPath Forms Services Professional
SharePoint Business Connectivity Services Consultant
Progent's Microsoft engineers offer cost-effective online technical support and programming services to assist you to plan, deploy, manage, and troubleshoot Microsoft SharePoint 2010 environments that can include web pages able to function as intranets, extranets, document and media management tools, wikis, data marts, business information systems, enterprise-wide search, workflows, and other tools to support and enhance collaboration. Progent can show you how to integrate SharePoint 2010 with Microsoft SQL Server and with third-party databases and with Microsoft's familiar office productivity programs like Excel, Word, PowerPoint, and Visio. Progent can help you to migrate from previous releases of SharePoint or adapt a mix of web applications into a consolidated and easy-to-manage SharePoint 2010 solution.
Exchange Upgrade Professional
Microsoft Certified Partner Exchange Upgrade Services
Progent's Microsoft-certified consultants can deliver affordable online and onsite help to implement your migration to Exchange Server 2010, generate thorough documentation of your new messaging system, educate your network support team and end users to get them ramped up rapidly on Microsoft Exchange Server 2010, and offer ongoing administrative services and technical support. Progent's consultants can also assist you to upgrade from Exchange 2010 to Exchange 2013 or Exchange 2016.
Catalyst Switch EVN Troubleshooting
Catalyst Switch LISP Consultants
Progent's Cisco-certified CCIE consultants can help you to configure, manage, update, tune and debug Cisco Catalyst switches. Progent can also help your business to harden the security and compliance of Catalyst switches and migrate smoothly from legacy switches to modern devices.
Immediate Microsoft Expert Technology Consulting Services Windows Server 2019 Windows Defender ATP
24 Hour Windows Server 2019 and SCVMM Professional
Progent's certified Windows Server 2019 experts can help your organization to plan and implement an efficient migration to Windows Server 2019 using your current deployment architecture or a new cloud-hosted or hybrid model. Windows Server 2019 offers major improvements in scale, performance, ease of management, virtualization, security and compliance, hybrid on-prem plus cloud integration, resilience, and Linux support.
Meraki Access Point Management Specialist
Meraki Cloud Management Troubleshooting
Progent's Meraki Wi-Fi access point consultants provide remote and onsite support services to help businesses of any size to plan, deploy, maintain, expand or repair Wi-Fi systems that utilize Cisco Meraki APs. Progent can help you to configure and manage Meraki-based Wi-Fi networks for environments that can range from a teleworker's home or a branch office all the way to a large campus or a nationwide enterprise. Progent can also help you to configure additional Cisco products including Catalyst and Nexus switches, routers and firewalls to create a cohesive ecosystem that delivers identical access, performance, security, ease of management and availability for wired and wireless clients irrespective of their mobility or computing device.
Specialist ASA Firewalls
Cisco Firewall integration Support and Setup
Progent's Cisco-Premier network experts provide experienced PIX Firewall consulting services encompassing design, implementation and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers robust user and software policy enforcement, mutlivector attack protection, and safe access services. Extending from compact, easy-to-install desktop devices for small businesses and home offices to scalable gigabit products, Cisco PIX firewalls provide a healthy combination of security, speed and availability for business environments of all sizes. PIX firewalls are based on a hardened, purpose-built operating system, PIX OS, minimizing possible OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated security and networking services, including advanced application-aware firewall services, Voice over IP and multimedia security, multi-site and remote-access IPsec VPN connectivity, intelligent access services, and extensive management tools. Progent's network consultants can help you choose and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
SentinelOne Ransomware Rollback Consultancy
SentinelOne XDR Consulting Services
Progent is a dealer and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-first cyberthreat management solution that incorporates AI software and advanced services to deliver cutting-edge endpoint detection and response (EDR).
24x7 Support and Setup Dynamics GP Great Plains Accounting
Top Rated Microsoft Dynamics GP Consultant
Progent's Microsoft certified experts provide a variety of support services for Dynamics GP. Dynamics GP is a Microsoft financial platform and business management solution based, like all Microsoft accounting tools, on the scalable and familiar foundation of Microsoft Windows technology. Microsoft Dynamics GP/Great Plains 2010, the most recent edition of Microsoft financial software in the Dynamics GP/Great Plains line, provides an affordable solution for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and HR. Dynamics GP is simple to install and integrate, and with its segmented design you are able to license only the capability you currently require, with the option to add clients and enlarge capabilities when necessary. Progent's Microsoft Dynamics GP Software consulting experts can help you install, customize and manage Microsoft Dynamics GP 2010 and also earlier versions of Dynamics GP/Great Plains.
Design Firm Power BI Dashboards
24-Hour Development Company Power BI Data Prep
Progent's Power BI consultants can assist your business to design, deploy, maintain, enhance or troubleshoot your Power BI business analytics solution. Progent's database experts can assist you to organize your target data for Power BI reports and dashboards. Progent can show you how to implement and manage an on-premises, cloud, or hybrid architecture for Power BI.
Flexential Tampa Data Center Professional
Consulting Flexential Tampa Data Center
Progent makes use of the Flexential Tampa data center primarily to deliver private cloud hosting. Progent has a group of IT consultants based in the vicinity of Tampa, and Progent also offers remote expertise from Progent's countrywide team of Microsoft-certified experts, Cisco-certified CCIE network engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware virtualization specialists, and senior DRBC planning consultants. Progent can also assist you to design and execute a migration to the Flexential facility with services such as planning system configuration, recommending hardware, system configuration and testing, debugging, streamling online network management, and training your network support team.
WLAN Site Survey Support and Setup
WLAN Site Survey Network Consulting
Progent's Wi-Fi site survey services make it easy to plan, install and troubleshoot a Wi-Fi LAN optimized for your facilities, providing your business a WLAN that has the coverage, speed, capacity, data protection, and hand-off ability your company requires.
Duo Identity Verification Consulting Services
Integration Identity Authentication
Progent's Duo services incorporate Cisco's Duo cloud technology to protect against stolen passwords by using two-factor authentication. Duo enables single-tap identity confirmation with Apple iOS, Android, and other out-of-band devices.
NetApp Clustered Data ONTAP Consultant Services
NetApp MetroCluster Design Consultant Services
Progent can provide enterprise clients the services of a NetApp-certified consultant for remote or on-premises support for NetApp's complete family of SAN storage products including ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror, SnapVault and OSSV incremental D2D backup, Virtual Storage Console for VMware vSphere, MultiStore for secure IP space separation, OnCommand Unified Manager Core, and NetApp's FAS, AFF, V-Series and N-Series storage products. Areas of NetApp SAN storage technology supported by Progent include system dsign, hybrid-cloud integration, virtualization, migrations, non-disruptive patching, storage management, information assurance, high availability, and troubleshooting. Progent can provide Tier 3 support to help you to take care of issues with NetApp SAN environments quickly and affordably based on best practices.
SMS Migration Specialist
Microsoft SMS Support
Progent's certified experts provide small and medium size businesses world-class consulting support for Systems Management Server 2003 and Configuration Manager, Microsoft's standard tools for update and deployment management. System Center Configuration Manager is Microsoft's new name for the change management platform formerly called Systems Management Server. Configuration Manager provides a variety of enhancements to SMS Server 2003 including full automation, built-in Vista Windows Server 2008 support, NAP security support, and boot image management. Progent's certified consulting professionals can help you use SMS or System Center Configuration Manager economically for automated operating system and application deployment, security patch control, application tracking, and licensing reconciliation. Progent's consultants can also assist your company to move smoothly from Microsoft Systems Management Server 2003 to Configuration Manager.
Cisco ASA Configuration Remote Support
Cisco ASA Firewall URL Filtering Support and Setup
The latest generation of Cisco ASA 5500-X Series of firewalls with Firepower Services provide substantially more bang for the buck than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX firewalls for new deployments. Progent's Cisco-premier CCIE network experts can help your company to manage your legacy PIX or ASA 5500 firewalls or upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help you to design, deploy, tune, manage and debug firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services.
Top Rated Outsourced Programming Microsoft 365 Excel Power BI
Office Excel 2010 Specialist
Progent's Microsoft-certified Excel and Office 365 Excel application consultants can provide a wide range of remote support services to assist you to plan, program, pilot test, deploy, administer, and troubleshoot applications based on any version of Microsoft Excel, including Excel Online and Office 365 Excel. Progent can help your business to upgrade your existing Excel solutions to the latest releases of Excel, support Excel on Apple iOS-based iPhones and iPads and Google Android phones and tablets, and resolve compatibility problems between various versions of Excel. Progent can provide on-demand support to clients who need a quick fix to a stubborn problem related to Office Excel and Progent can also provide comprehensive project management support for upgrading or creating line-of-business applications built on Office Excel. Progent's cost-effective webinar training for Office Excel can be customized to address the needs of individual users or groups.
Sun Solaris Specialist
Linux Professional
Progent's UNIX family consulting services provide small businesses and developers assistance with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent can give your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide range of expertise offers you a convenient single consulting firm to show you how to build and manage a protected and reliable mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX including Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX or major Linux platforms including RedHat, SuSE Linux, Debian GNU/Linux and Slackware.
