Boise Consulting Support
IT Staffing Temps for IT Service Teams
Besides providing rapid access to high-level network professionals and subject matter experts (SBEs) to help Boise, Idaho companies to resolve discrete IT problems or strategic initiatives, Progent offers short-term supplemental staffing to deal with more generalized services like desktop help, IT management, and Call Center response. On-demand staffing can help businesses to respond to expected or surprise increases in demand for network personnel, which may be caused by scenarios such as mergers and acquisitions, data center relocation, technology upgrades, business process changes like work-from-home, disaster response, seasonal variations, or new regulations. Short-term IT staff augmentation can also cover gaps resulting from the loss of full-time staff members because of vacations, health issues, termination, or other reasons.
Advantages of Progent's Temporary Staffing Program Progent's short-term staff augmentation services offer businesses the versatility to respond to surges in requirements for IT personnel without being saddled with the costs and delays associated with identifying and recruiting reliable IT help and without the burden of adding to your in-house head count.
Key features of Progent's short-term staffing services include:
- Fast availability of proven IT professionals
- Easy initiation, termination, and resumption of services
- Seamless extension of your in-house IT team
- Comprehensive documentation of services delivered
- Optional escalation from Tier 1 up to Tier 3 support so even the toughest problems can be handled promptly
- Close relationship with a top-level, full-service source for IT expertise
Progent's co-managed Help Desk service is a specialized flexible staff expansion option that allows IT organizations to share the work of Call Center support seamlessly between their in-house IT staff and Progent's extensive team of IT support specialists. Acting as a transparent supplement of your full-time Help Desk, Progent's shared Help Desk Call Center service is a collaborative support alternative based on by the leading group PSA tool for streamlining, service calls, generating tickets, assigning ownership, monitoring progress, and producing management reports.
Why Choose Progent?
Progent has 20 years of background providing online and onsite IT services for organizations throughout the United States. Progent’s engineers have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other leading vendors. Progent's security and compliance experts have earned advanced certifications including CISSP-ISSAP, CISM, and CRISC. Learn more details about Progent's industry certifications.
Progent's Areas of Expertise for Boise, Idaho Organizations
Progent's seasoned team of certified consultants can deliver Boise, Idaho businesses a wide array of online technical guidance and debugging services. Areas of expertise offered under Progent's consulting program for IT service providers include:
- Exchange Server 2019 Consulting
- Exchange Server 2016 Integration
- Windows Server 2019 Migration
- Windows Server 2016 Integration
- Windows 10 Migration
- Windows 8.1 Migration
- SharePoint Integration
- SQL Server Consulting
- Active Directory and Azure AD Integration
- Office 365 Configuration
- Dynamics GP (Great Plains) Expertise
- Azure, AWS, Google Cloud Platform
- Remote Network Technical Support
- Telecommuter Support
- Cisco Infrastructure
- Juniper Networks Technology
- Cisco Routers Expertise
- Cybersecurity Expertise
- Business Continuity Planning
- Penetration Testing
- Firewall Configuration
- Call Center Services
- Desktop Support
- Data Center Solutions
- Operations Manager Monitoring
- Configuration Manager Expertise
- Microsoft Access Consulting
- Virtual Server Automation
- Hyper-V Planning
- VMware vSphere and vCenter Integration
- Citrix XenServer Integration
- Cisco Unified Communications Manager/CallManager
- Apple Mac and iOS Expertise
- Smartphone Management
- Apple iPhone Support
- Google Android Phone Support
- Ransomware Defense
- Data Backup/Recovery Solutions
- Cisco IP Voice Phones and Video Conferencing
- Skype for Business Support
- Microsoft Teams Integration
- Wi-Fi AP Configuration
- Wi-Fi Site Surveys
Contact Progent for Temporary Staffing Services for Boise, Idaho Organizations
To learn more details about Progent's temporary supplemental staffing services for Boise, Idaho businesses, call
An index of content::
Google Cloud Backup Professionals
24x7 Consultancy Google Cloud SQL
Progent can provide affordable remote and on-premises support to assist businesses of any size to migrate any part of their core network resources to Google Cloud Platform (GCP). This can save time and equipment expense and enable access to Google's cutting edge AI and machine learning tools. Progent can help your IT team with every aspect of Google Cloud Platform integration including needs analysis, preparedness evaluation, system design and review, pilot testing, deployment, centralized administration, performance optimization, software license management, backup/restore solutions, and security and compliance.
Best Engineer Solaris
Solaris Consultant Services
Progent's Sun Solaris family support experts provide small businesses and developers assistance with administering and maintaining Sun Solaris systems that run with Microsoft-powered technology. Progent can give your business contact with Sun Solaris experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISA certification. This broad range of expertise offers you a convenient single consulting firm to help you build and maintain a protected and robust cross-platform connectivity and communications solution that allows Solaris and Microsoft interoperability by integrating Microsoft Windows with major versions of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux variations such as RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
Microsoft Exchange Server Upgrade Professionals
Technology Professional Microsoft Exchange 2010 Upgrade
Progent offers expert support for each phase of your Microsoft Exchange Server 2010 upgrade including end-to-end project management, site readiness preparation, project design and documentation, cost estimates of new software and hardware required, suggested sourcing, system verification at customer location or at Progent's test lab, setting up transitional coexistence between Microsoft Exchange 2010 and Exchange 2003 or 2007, deployment of the production system, decommissioning the old system, and webinar training for customer's IT staff and end users.
Services Documentation Remote Support Services
Open Now Professionals Service Reports
Progent uses an enterprise-class support reporting system that records and formats detailed documentation for all delivered services. Unlike some independent consultants or local service firms who offer scant documentation or details of tasks performed, every service provided by Progent is tracked by comprehensive documentation. Every Progent consultant has use of the service reports transmitted by each staff member to each client. The discipline of detailing and organizing support activity allows more effective service and avoids a variety of typical misfortunes such as when a support client is effectively held hostage to a consultant who refuses to let go of vital service information.
Meraki MR32 Access Point Online Help
Consultant Services Meraki Access Point Security
Progent's Cisco-Meraki Wi-Fi access point consultants can assist your organization to design, set up, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments from a branch office to a large campus or a nationwide enterprise. Progent can also help clients to incorporate other Cisco appliances for unified management.
System Center 2016 Data Protection Manager Technical Support
Consulting Services System Center 2016 and Office 365 Integration
System Center 2016 delivers major enhancements for managing hybrid cloud environments by offering comprehensive support for Windows Server 2016 servers, Windows 10 clients; unified management of heterogeneous environments that incorporate various Linux distributions, Microsoft Hyper-V and VMware; and expanded cloud support including closer integration with Intune for Apple iPhone and Android smartphone management plus built-in integration with Microsoft Operations Management Suite for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting team can provide advanced online and on-premises expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help your business to plan and install a new deployment of System Center 2016, extend or optimize an existing one, migrate efficiently from a prior version of System Center, or debug your System Center environment.
Cisco ASA Configuration Remote Consulting
ASA and PIX Online Technical Support
Progent’s certified Cisco IT security consultants provide high-level PIX and ASA Firewall consulting services including infrastructure design, configuration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewall products delivers strong user and software policy enforcement, sophisticated attack defense, and safe access services. Ranging from compact, plug-and-play desktop appliances for small and home businesses to modular enterprise-class products, Cisco PIX and ASA Firewalls offer a high level of security, high throughput, and high availability for network environments of any size. PIX and ASA Firewalls are based on a hardened, purpose-built operating system, eliminating possible OS-specific security gaps.
Configure Access to External Support Databases
Problem Escalation Through Teamwork IT Outsourcing Group
Progent’s staff of Microsoft and Cisco Certified experts average longer than ten years of real-world professional background, at the front lines of IT service, executing a broad variety of IT projects for an extensive array of businesses. Every Progent consultant shares a refined set of personal best practices which are incorporated into shared leading practices training that Progent instills in its support personnel. This ensures that you get not only expert technical capability, but also a consultant with proven methods for applying technical knowledge to resolve real-world IT problems quickly.
UNIX with Windows Support and Help
IT Consultants Windows and Solaris
If your company is developing UNIX-based applications in an environment that has Windows-based servers, desktops, and office applications, Progent offers comprehensive information technology outsourcing that frees you to focus on your field of strategic know-how without the continual distraction of maintaining your company information system. By using smart server monitoring and by providing online and in-person assistance as your company needs it, Progent offers an economical way for supporting an IT system that features high dependability, protection, and performance. Progent's developer support services include full-service information technology outsourcing, virtual server infrastructure, online and in-person support and troubleshooting, network monitoring, and Help Desk Call Center services.
SCCM 2016 Patch Management Remote Technical Support
SCCM 2016 Policy Settings Remote Support Services
Configuration Manager 2016 automates application and device provisioning and updating, simplifies compliance settings management, keeps track of network assets, guards against company data leakage, performs health reporting, allows secure end-user self service, and delivers a single point of control for managing mixed-operating system networks based on on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud experts can help your organization with any aspect of planning, installing, using and repairing a SCCM 2016 solution for local, cloud-based, or hybrid environments.
Small Business Computer Consulting Firm Online Cisco Certified CCIE
Cisco VoIP Network Service
Progent can help your organization to deploy Cisco's infrastructure products to create a solid basis for your local, cloud-centric, or hybrid data center and streamline operations in vital areas such as resource utilization, security and compliance, versatility, availability, and disaster recovery.
After Hours IT Services Microsoft LCS Server Instant Messaging
Microsoft LCS Server IM Computer Consultant
Microsoft Office Communications Server provides Instant Messaging and Real Presence in an extensible, world-class solution featuring advanced protection, transparent compatibility with other Microsoft products, an extendable, industry-standard development environment, and support for regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Your organization can benefit from lower costs and elevated operational efficiencies, increased worker productivity, and better intellectual property security with this simple-to-manage, fault-tolerant IM platform. Effective implementations of Microsoft Office Communications Server call for extensive planning and consideration prior to installation. Progent's Microsoft-authorized consultants can provide the skill necessary to deliver all the advantages of Office Communications Server throughout your entire corporation.
Exchange 2007 Server Services
Microsoft Exchange 2007 Technology Professional
Progent's expert consultants can help you design and implement an efficient in-place Exchange Server 2007 upgrade plan that avoids network disruption, simplifies long-term service requirements, and makes your Exchange Server 2007 easy to administer. For complicated multiple server or multi-location migrations, Progent has the knowledge and experience to complete your move quickly and economically. Progent's Exchange Server 2007 support, troubleshooting, and design offerings include assistance with the configuration of third-party add-ons to Exchange 2007 Server and the design of unified messaging implementations powered by Exchange Server 2007.
Android security Network Consultant
Android and Active Directory integration Support and Setup
Progent's seasoned group of IT consultants and subject matter experts have extensive background delivering remote and onsite support for organizations of any size who want to incorporate Android phones and tablets into their information systems so that users can be productive from virtually anywhere. Progent has the breadth of know-how to solve network issues that span numerous vendors and that represent a mix of legacy and current technology. Progent offers cost-effective online consulting to help you with any facet of designing, deploying, managing and troubleshooting your BYOD environment. Progent can provide occasional technical support to help you to resolve particularly stubborn technical problems, or Progent can provide comprehensive project management support to help you finish strategic network projects on schedule and within budget. Progent can help with on-premises, cloud-based, or hybrid networks and can provide expertise with all major operating systems, apps, management tools and hardware infrastructure. Progent also offers customized group or one-on-one classes to show you how to manage and use Android phones efficiently.
High-Availability Branch office Connections Consultant
Technology Professional Redundant Network
Progent’s non-stop interoffice connectivity and 24x7 network infrastructure professionals can help small businesses create non-stop Interoffice connectivity via fully redundant networks with transparent failover. Progent’s Cisco Certified Internetwork Experts can plan and implement ultra-reliable Inter-office networks supported by non-stop EIGRP network routers or zero-downtime OSPF configurations of Cisco routers. Progent can show you how redundant connectivity and automatic fail-over can provide affordable non-stop interoffice networking.
Flex Series Wireless Controller Computer Engineer
prime infrastructure Network Consultant
Cisco's Catalyst wireless controllers simplify the management of wireless LANs by unifying the configuration and control of Wi-Fi access points, tuning wireless performance by reducing the effect of RF congestion, improving wireless uptime with rapid auto-failover, and strengthening security by detecting threats and analyzing traffic content based on user class and locale. Progent can assist your business to configure Cisco wireless LAN controllers to manage and monitor wireless LANs of all sizes. Progent can assist you to maintain and troubleshoot your existing Cisco Wi-Fi environment or carry out an efficient transition to Cisco's latest wireless controller solutions.
Private Cloud Virtual Datacenter Hosting Consultants
ProSight VM Hosting Consultant Services
Progent's ProSight Virtual hosting services offer small companies a range of advantages such as reduced capital costs, savings on operational expense, improved executive focus, enterprise-class security, enhanced fault tolerance, and regulatory compliance.
Open Now Microsoft Windows Security Consulting Firm
Experts Microsoft
Progent’s IT outsourcing services offer economical computer support for small companies. Whether it involves designing network infrastructure, creating an internal Help Desk or outsourcing a one, deploying an updated email system, monitoring your network, or developing a web-based business application, outsourcing your IT technical services can reduce costs and eliminate risks, allowing network service budgets to grow in a more moderate and manageable fashion than is possible by building up a large, knowledgeable internal network support organization. Progent’s Outsourcing White Paper and datasheets explain how Progent can help you build a protected and highly available network foundation for your vital applications powered by Windows such as Microsoft Office XP, Office 2003, and Office 2000.
Microsoft Certified Partner Configuration Manager 2012 Specialists
Remote Support SCCM 2012 Intune Integration
Progent can assist your organization to prepare for, implement, and operate System Center 2012 R2 Configuration Manager. Progent can assist you to migrate efficiently to Configuration Manager 2012 from a legacy device management solution or help you to enhance your current SCCM 2012 ecosystem to accommodate your changing business requirements. Also, Progent can help you to build an infrastructure that fully supports SCCM 2012 by providing expertise with related Microsoft technologies such as Active Directory Domain Services, SQL Server and SQL Server Reporting Services, and Internet Information Services.
Security Consultant Juniper NetScreen
Juniper NetScreen IPsec VPN Consultant
Progent's Juniper Networks-authorized NetScreen engineer can help your company to configure and integrate NetScreen 5000 series routers, migrate from previous NetScreen devices to the latest Juniper technologies, and troubleshoot network infrastructure problems in Juniper-only or mixed-technology environments.
SMS 2003 Upgrade Consultant Services
SMS Server 2003 Upgrade Engineer
Progent’s Microsoft certified consultants offer small and mid-size companies world-class consulting support for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows you to deliver important software quickly and reliably to appropriate users, reduce product costs and stay compliant by determining usage profiles, improve Windows protection by improving your awareness of weak points and by delivering targeted patches, manage your mobile workforce through accepted standards independent of connection or location, and lower operational expenses by efficiently exploiting the administrative functions incorporated into Windows. Progent’s SMS consulting professionals can help you use SMS effectively for automated software and application deployment, security patch control, and asset tracking management including program and hardware inventory.
Award Winning Microsoft Server Consolidation Configuration
Consultant MS Virtual Server Administration Website
Microsoft Virtual Server 2005, hosted on the Windows Server platform and powered by technology originally produced by Connectix, provides the power necessary to carry out server consolidation, software upgrade, and server isolation tasks via virtualization technology in an enterprise-class computing network with high scalability, manageability, and fault tolerance. Microsoft has aimed Virtual Server 2005 at businesses who want to improve ROI in software programming and testing, upgrading from legacy line-of-business applications, and hardware consolidation. Progent's professional Virtual Server consultants can help your company to assess and integrate Microsoft Virtual Server 2005.
ProSight Email Data Loss Protection Engineer
Engineer Email Virus Fingerprint
Progent's ProSight Email Guard uses the services and infrastructure of top information security companies to provide web-based management and world-class security for your email traffic. The hybrid structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway appliance to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. ProSight Email Guard's cloud filter serves as a first line of defense and blocks most unwanted email from reaching your network firewall. This decreases your exposure to external attacks and conserves network bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance adds a deeper layer of analysis for incoming email. For outbound email, the on-premises security gateway provides AV and anti-spam filtering, DLP, and encryption. The local security gateway can also assist Exchange Server to monitor and safeguard internal email that stays inside your corporate firewall.
MS SQL Server 2008 IT Consulting
24 Hour Microsoft Certified Technology Consulting Services MS SQL Server 2008
Progent's Microsoft-Premier SQL engineers offer a range of support services to assist small and midsize businesses to plan, configure, administer, and repair MS SQL 2008 systems so that they receive the maximum competitive benefit from this state-of-the-art information management technology. In addition, Progent offers help with system architecture, enterprise-wide protection, and software programming to optimize the business advantage of your IT network.
ProSight Virtual Machine Hosting Consultancy
Private Cloud Hosting for Virtual Data Centers Consultant Services
Progent's ProSight Virtual Hosting combines proven virtual server architecture, a state-of-the-art data center, and the technical services of Progent's Microsoft-certified consulting team to provide small and midsize companies with a complete information technology outsourcing alternative that enhances network dependability and security, eliminates management hassle, and cuts costs. With Private Cloud Hosting, a smaller business can have each of its operating system platforms and critical business application servers hosted in a secure and reliable facility on a fast, high-availability virtual machine configured and maintained by Progent's computer service experts.
Oracle RDBMS Programming Firm
Oracle 11g Migration Consultant
Progent offers affordable remote access to a certified Oracle DBA consultant or an Oracle application programmer. Progent offers advanced database administration services for all versions of Oracle's RDBMS platform and can also help plan, create, enhance, or troubleshoot Oracle applications written with SQL and PL/SQL stored procedure programming language. Progent also offers consulting for Streams replication tools and Oracle Recovery Manager.
Cisco VoIP Phones and CallManager Specialists
24x7 Cisco VoIP phones Single Number Reach Network Engineer
Progent's CCIE-certified network infrastructure consultants offer high-level support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server failover systems.
Expert Microsoft Certified Exchange 2019 Hybrid Deployment Computer Consultant
Exchange 2019 SharePoint Integration Outsourcing
Progent can assist you in any phase of your upgrade to Exchange 2019 including configuring Windows Server 2019 as a host for Exchange; planning high availability (HA) architecture for an on-premises, cloud-based or hybrid environment; migrating mailboxes; designing and implementing Windows Hyper-V; setting up hardware load balancing; setting up Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft Office 365; and setting up Outlook clients.
Virtual Helpdesk Engineer
24-Hour Microsoft and Cisco Certified Helpdesk Sharing Computer Engineer
Progent's Computer Call Center Outsourcing Support Services for desktop support are designed especially for small organizations who need fast availability of a Help Desk Call Center with professional phone support and full escalation options but who must operate within a modest information technology budget. Important components of Progent's Help Desk Outsourcing Support Services are Help Desk Support, Secure Remote Access Provisioning, Initial System Assessment, Problem Prioritization, Virtual Help Desk Call Center Services, By-the-Minute Billing, and Help Desk Call Center Software Selection and Integration.
24x7 Online Photoshop Training Computer Network Specialist
Top Quality Microsoft Desktop Apps Instruction Online Consulting
Progent offers live remote instruction for an array of desktop apps and environments such as Office and Office 365 Excel, Word, PowerPoint and Visio plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Windows 10 and 8.1. Remote instruction offers the benefits of conventional in-person seminars, such as immediate communication between clients and trainers, but eliminates the costs of travel and the challenge of trying to synchronize the availability of many trainees. Offered to single students or groups of all sizes, Progent's virtual instruction permits the trainer to conduct the seminar from a remote facility and the students can be dispersed across a campus or across the country. Virtual instruction supports powerful learning mechanisms like virtual white boards, electronic hand-raising, and collaborative applications. Classes can be short and targeted to specific topics or extended in duration and wider in scope.
UNIX Engineers
Solaris Technical Support Services
If your company network combines Sun Solaris platforms with Windows, Progent can show you how to integrate your servers into a cohesive network that permits all your OS platforms to run side by side for simple administration, transparent information exchange, high availability, superior throughput, and strong security. Progent's Solaris and Microsoft Windows integration support offerings include IT infrastructure configuration and support, support for Windows services for UNIX, remote network monitoring and management, remote technical support and troubleshooting, in-person technical support, and Helpdesk services.
SIP Infrastructure Solutions Specialist
Help and Support CUCM and SIP
Progent's Cisco CCIE-certified SIP integration consultants can help organizations of any size to design, deploy, maintain, debug and upgrade Cisco's SIP (Session Initiation Protocol) connectivity technology and Cisco's CUBE-connected SIP trunks and offer cost-effective online or onsite support to assist businesses to migrate smoothly to an advanced communications ecosystem that delivers fast return on investment. Progent's certified Microsoft unified communications experts can assist you to set up interfaces between Cisco's CUBE Session Border Controller and Microsoft's rich media applications such as Skype for Business and Lync Server for access to a SIP PSTN trunk.
Meraki Switch Stacking Onsite Technical Support
Meraki and Catalyst Switch Support Services
Cisco's Meraki MS family of switches are intended for environments that go from small branches to large campuses. Progent's Cisco-certified consultants offer affordable online consulting to assist you to plan and implement a productive network architecture based on Meraki MS switches, streamline network monitoring and administration with Meraki's cloud-based management architecture, configure policies to maintain compliance, create and test a disaster recovery plan, and resolve issues associated with any facet of your Meraki deployment. Progent can also assist your company to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi APs to create a unified networking infrastructure.
Outlook for Mac Network Consultants
Microsoft Web Apps for Mac Specialists
Microsoft Mac Office allows Mac users to run the industry's most popular business applications. Progent's Apple-certified Mac consultants can help you set up Mac Office on a mixed-platform network that incorporates Apple OS X and Windows platforms so that Macintosh users can take advantage of the latest features in Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share data and network resources with co-workers who run Microsoft Windows. Progent's consultants have experience with both Mac and Windows technology and can provide service for environments that combine Apple Macintosh with Microsoft Windows systems with complete resource sharing, or networks which intentionally limit sharing between Apple Mac and Windows systems.
Specialist Certified Cybersecurity Management
CISM Security Consultants
Progent offers the support of CISM Certified security professionals. The Certified Information Security Manager (CISM) organization defines the core capabilities and worldwide standards of performance that information security managers are required to learn. It gives executive management the confidence that those who have earned their CISM credential possess the background and knowledge to provide effective security administration and consulting services.
