For immediate remote help with computer security problems, companies in Boise Idaho have access to high-level troubleshooting by contacting Progent's security engineers. Progent's remote support consultants are available to provide effective and low-cost help with security issues that threaten the viability of your network. Progent's accredited engineers are premier to support systems powered by Microsoft, Linux, Apple macOS and OS X, and popular derivatives of UNIX. Progent can provide expert support for vital security and recovery solutions including AI-based EDR (End Point Protection and Response), MDR (Managed Detection and Response), full system restore validation, immutable backup, and off-premises backup. Progent's wide range of services encompasses firewall technology, email security, protected network infrastructure, and business continuity planning. Progent's support team has earned the world's top security accreditations including GIAC and CISSP.

Progent provides remote security expertise on a per-minute basis with no minimum minutes and without extra fees for sign-up or after hours service. By billing per minute and by providing top-level support, Progent's billing structure keeps costs low and eliminates situations where simple solutions entail major charges.

Ransomware Hot Line: 800-462-8800
Ransomware needs time to steal its way through a network. Because of this, ransomware attacks are typically launched on weekends and late at night, when IT staff may take longer to become aware of a penetration and are less able to mount a rapid and coordinated response. The more lateral movement ransomware is able to make within a target's network, the more time it will require to recover core operations and scrambled files and the more information can be stolen and posted to the dark web. Progent's Ransomware Hot Line is intended to help organizations to complete the time-critical first steps in mitigating a ransomware attack by stopping the bleeding. Progent's online ransomware engineers can assist you to identify and isolate breached servers and endpoints and guard undamaged resources from being penetrated. If your system has been penetrated by any version of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

We've Been Attacked: What Can We Do Now?
Cybersecurity Consulting FirmIf you are now fighting a network security crisis other than ransomware, go to Progent's Emergency Online Computer Help to learn how to receive fast assistance. Progent has a pool of veteran cybersecurity specialists who can provide remote and onsite support that includes threat containment, mitigation, restoration, forensics, and enhancement of your security defense to protect against future attacks.

For companies who have prepared carefully for an attack, the formal post-attack response model outlined by GIAC is Progent's recommended method of responding to a serious security penetration.

Introduction to Security Support Services
Coordinating data protection as well as planning for restoring vital information and systems after a security breach requires a continual program involving an array of technologies and processes. Progent's security professionals can assist your business at any level in your attempt to safeguard your information system, ranging from security evaluation to designing a comprehensive security strategy. Key areas covered by Progent's experts include Planning and Prevention, Data Restoration and Security Failure Analysis, and Managed Protection from E-mail-Based Attacks.

Planning and Implementing Secure Networks
Any company ought to develop a carefully thought out security strategy that incorporates both preventive and reactive elements. The proactive plan is a collection of precautions that works to reduce security gaps. The reactive plan specifies procedures to help security personnel to assess the losses caused by a breach, remediate the damage, document the experience, and restore business activity as quickly as possible. Progent can advise you how to incorporate security into your company processes. Progent can set up scanning utilities, create and build a secure IT architecture, and propose processes and policies to maximize the safety of your computing environment. Progent's security experts are available to assist you to configure a firewall, deploy safe offsite access to email and information, and install an effective virtual private network (VPN).

If you are looking for an economical option for jobbing out your network security management, Progent's Round-the-clock Network Support Packages include continual online network tracking and quick resolution of problems.

Hybrid Cloud Solutions
Progent can help your company you to plan, implement, manage and repair enterprise hybrid cloud solutions that combine local and cloud resources and that are compliant with regulatory security standards. (Learn about Progent's Microsoft 365 integration with on-premises installations of Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) integration expertise.)

Data Recovery and Failure Analysis
Progent has expertise in recovering systems and servers that have been compromised, are suspect, or have ceased to function following a security breach. Progent can show you how to evaluate the damage caused by the assault, restore ordinary business operations, and retrieve data compromised owing to the breach. Progent's security specialists can also oversee a thorough failure evaluation by examining event logs and utilizing a variety of advanced assessment tools. Progent's background with security issues reduces your business disruption and allows Progent to suggest efficient strategies to avoid or contain future assaults.

Ransomware Removal and Recovery Expertise
Progent offers the services of experienced ransomware recovery experts with the knowledge to reconstruct an environment that has suffered an attack by a ransomware virus like Ryuk, WannaCry, NotPetya, or MongoLock. To learn more, see ransomware cleanup and restoration services.

Work-from-Home (WFH) Security Consulting
Work-from-Home staff members typically utilize their own devices and often operate in a poorly secured physical area. This situation increases their susceptibility to cyber threats and calls for judicious configuration of corporate firewalls, AV tools, multi-factor authentication, remote monitoring, extensive user training, and the development of policies based on best practices. Progent's veteran team of at-home workforce solutions experts can assist you to plan, implement and manage an effective security solution that guards critical IT assets in environments that incorporate at-home workers as well as hybrid workers.

Software/Firmware Update Management Services
Progent's support services for patch management provide organizations of all sizes a flexible and affordable solution for assessing, testing, scheduling, implementing, and tracking updates to your ever-evolving IT system. In addition to maximizing the security and reliability of your computer network, Progent's patch management services allow your IT team to concentrate on line-of-business projects and tasks that derive the highest business value from your information network. Read more about Progent's patch management support services.

Extended Detection and Response (XDR) Powered by SentinelOne
SentinelOne's Singularity product family is a subscription-based, cloud-centered cyberthreat defense stack that features computer learning algorithms and advanced services to deliver comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's low-profile software agents can be loaded in minutes to defend popular endpoints against increasingly sophisticated assaults such as ransomware, familiar and zero-day malware, trojans, hacking toolkits, memory exploits, malicious scripts, harmful macros, and living-off-the-land attacks. Progent is a certified SentinelOne Partner and reseller and oversees thousands of endpoints secured by SentinelOne Singularity technology. SentinelOne is invariably the first incident response software deployed by Progent to provide control and visibility of a client's network at the outset of a ransomware recovery. For more information, refer to Progent's SentinelOne-based Extended Detection and Response (XDR) solutions.

Expertise with Horizon3.ai's NodeZero Penetration Testing Products
NodeZero from Horizon3.ai is a cutting-edge penetration test (pentest) platform that can deliver repeated, concurrent, programmable assessment of your network so you can identify, prioritize, remediate, and confirm security vulnerabilities before threat actors can take advantage of them. NodeZero pentests can strategically insert decoys called tripwires such as fake credentials to find out whether your environment is actively being probed along common attack paths. Tripwires provide enough information to make it possible to react quickly with your SIEM tools and procedures before an assailant can compromise your environment. Progent can provide the expertise of a NodeZero Certified Operator (NCO) who can help you to deploy NodeZero to carry out comprehensive pentests of your network perimeter and your internal IT infrastructure in order to evaluate your current security posture. Progent's NodeZero experts can also help you to harden your existing network security and can assist you to design and implement a cohesive cybersecurity ecosystem that streamlines management and provides maximum protection for on-premises, multi-cloud, and perimeter IT resources. To learn more information about Progent's vulnerability assessment solutions powered by on NodeZero's PEN test products, visit Consulting Support for NodeZero's Penetration Test Products.

Stealth Penetration (PEN) Security Assessment Services
Stealth intrusion testing is an important part of any comprehensive IT system security strategy. Progent's security experts can perform extensive penetration tests without the knowledge of your organization's internal IT resources. Unannounced penetration checking uncovers whether existing security monitoring tools such as intrusion detection alerts and event history monitoring are correctly configured and consistently monitored. Progent can provide ongoing automatic PEN testing to map your internal and external attack surface and to detect ways that vulnerabilities, improper configurations, compromised credentials, overlooked patches, and unsound IT product defaults can be combined by threat actors into the multi-front attacks common to modern versions of ransomware. Learn more about Progent's Stealth Penetration Assessment Services.

Progent's Flat-rate Managed Services for Information Assurance
Progent's low-cost ProSight line of outsourced network management services is intended to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all facets of information assurance and compliance. ProSight managed services available from Progent include:

ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring is an endpoint protection service that incorporates SentinelOne's cutting edge behavior-based analysis tools to guard endpoints and servers and VMs against modern malware attacks such as ransomware and file-less exploits, which routinely get by legacy signature-matching anti-virus products. ProSight Active Security Monitoring safeguards local and cloud-based resources and offers a unified platform to manage the entire malware attack lifecycle including filtering, identification, containment, cleanup, and post-attack forensics. Top features include one-click rollback using Windows VSS and automatic network-wide immunization against new threats. Progent is a certified SentinelOne Partner. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense based on SentinelOne technology.

ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
ProSight Enhanced Security Protection (ESP) managed services offer ultra-affordable multi-layer protection for physical servers and virtual machines, desktops, smartphones, and Exchange Server. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and responding to cyber threats from all attack vectors. ProSight ESP provides firewall protection, intrusion alarms, endpoint control, and web filtering through cutting-edge tools packaged within one agent accessible from a unified control. Progent's data protection and virtualization consultants can help you to design and configure a ProSight ESP deployment that meets your company's specific needs and that helps you achieve and demonstrate compliance with government and industry information protection regulations. Progent will help you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that call for immediate action. Progent can also help your company to set up and verify a backup and disaster recovery solution such as ProSight Data Protection Services so you can recover rapidly from a destructive cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Exchange email filtering.

ProSight DPS: Managed Backup and Recovery
Progent has worked with advanced backup technology vendors to produce ProSight Data Protection Services (DPS), a selection of management offerings that deliver backup-as-a-service (BaaS). All ProSight DPS services automate and track your data backup operations and enable non-disruptive backup and fast restoration of important files/folders, applications, system images, and VMs. ProSight DPS helps your business avoid data loss resulting from hardware failures, natural calamities, fire, cyber attacks like ransomware, user mistakes, ill-intentioned insiders, or application bugs. Managed services available in the ProSight Data Protection portfolio include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup based on Barracuda dedicated hardware, and ProSight DPS MSP360 Hybrid Backup. Your Progent expert can help you to identify which of these managed services are most appropriate for your network.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam filtering and email encryption service that uses the technology of leading data security vendors to deliver centralized control and world-class protection for your inbound and outbound email. The powerful structure of Email Guard integrates cloud-based filtering with a local security gateway device to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. The cloud filter serves as a first line of defense and keeps most threats from making it to your security perimeter. This reduces your vulnerability to inbound threats and saves network bandwidth and storage. Email Guard's onsite gateway appliance provides a further level of analysis for inbound email. For outbound email, the local security gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that stays within your security perimeter. For more details, visit Email Guard spam and content filtering.

ProSight Duo MFA: Two-factor Authentication (2FA) Services
Progent's Duo authentication services utilize Cisco's Duo technology to protect against compromised passwords through the use of two-factor authentication. Duo supports single-tap identity verification with iOS, Google Android, and other out-of-band devices. Using Duo 2FA, whenever you log into a protected online account and give your password you are asked to verify your identity on a unit that only you possess and that is accessed using a different ("out-of-band") network channel. A wide selection of out-of-band devices can be used for this second form of ID validation including a smartphone or wearable, a hardware token, a landline telephone, etc. You may designate multiple verification devices. To learn more about ProSight Duo two-factor identity authentication services, visit Cisco Duo MFA two-factor authentication (2FA) services for remote workers.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small organization can have its key servers and apps hosted in a secure Tier III data center on a fast virtual host configured and managed by Progent's IT support experts. With Progent's ProSight Virtual Hosting service model, the client retains ownership of the data, the OS platforms, and the applications. Because the environment is virtualized, it can be moved immediately to an alternate hardware environment without a time-consuming and difficult reinstallation process. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Find out more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: IT Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, update, retrieve and safeguard information about your network infrastructure, processes, business apps, and services. You can instantly locate passwords or IP addresses and be alerted about impending expirations of SSLs or warranties. By updating and organizing your IT infrastructure documentation, you can eliminate as much as 50% of time wasted trying to find critical information about your network. ProSight IT Asset Management includes a centralized repository for holding and sharing all documents related to managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT information. Whether you're making enhancements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you need when you need it. Learn more details about Progent's ProSight IT Asset Management service.

Special Security Services Available from Progent
Progent's certified security consultants can provide unique support in key areas of computer protection such as:

Security Vulnerability Audits and Compliance Assessment
Progent provides expertise with security auditing utilities like Microsoft Baseline Security Analyzer or LANguard for conducting a set of automatic network tests to uncover possible security gaps. Progent has extensive skills with scanning utilities and can help your company to understand assessment results and react efficiently. Progent's certified security consultants also can perform web application testing and can perform thorough assessments of corporate-wide security to assess your company's compliance with major worldwide security specifications such as FISMA, NIST, and ISO. Also, Progent can assess the strength of your wireless protection including stationary wireless appliances as well as portable handsets. Get more details about Progent's Security Vulnerability Audits and Compliance Testing.

Cisco Security, PIX Firewall and ASA Firewall, VPN, Aironet and Meraki Wi-Fi Help
Progent's Cisco Certified Internetwork Experts and Cisco Certified Network Professionals (CCNPs) can deliver world-class consulting support for Cisco's complete family of protection and Virtual Private Network (VPN) products including PIX 500 Firewalls and ASA 5500 Firewalls, the Catalyst Firewall Services Module (FWSM), protected high-speed and integrated services (IS) routers, wireless access points, Cisco Meraki cloud-managed access points, and Catalyst family switches. Find out more information about Cisco Security, Virtual Private Network and Wireless Consulting.

Other Firewall and VPN Consulting Services
As well as being expert in a broad array of network security solutions from Microsoft and Cisco, Progent can provide businesses of all sizes top-level engineering services for technologies from other popular firewall and Virtual Private Network vendors. Progent's consultants can provide:

CISM Security Support Expertise
Certified Information Security Manager (CISM) Engineers for Boise IdahoCertified Information Security Manager defines the fundamental competencies and international benchmarks of performance that IT security managers are expected to master. It provides executive management the confidence that consultants who have earned their accreditation have the experience and knowledge to provide effective security administration and consulting support. Progent can provide a CISM consultant to assist your enterprise in critical security areas including data protection governance, vulnerability assessment, information protection program control, and incident handling management.

Get additional details about Progent's Certified Information Security Manager Security Support Expertise.

CISSP Security Consulting Expertise
CISSP Premier Network Security Professionals for Boise IdahoProgent's Certified Information Systems Security Professionals (CISSPs) are cybersecurity specialists who have earned CISSP accreditation through demonstrated professional work, rigorous study, and exhaustive examination. CISSP qualification indicates expertise in an international standard for IT security. American National Standards Institute has given the CISSP status accreditation in the area of information security under ISO/IEC 17024. Fields of expertise covered under CISSP include cybersecurity management procedures, security architecture and test systems, access permission systems, software development security, business processes security, hardware security, encryption, telecommunications, Internet security, and business continuity planning.

Read more details concerning Progent's CISSP Consulting Expertise.

CISSP-ISSAP Certified Experts for Secure System Infrastructure
CISSP CISSP-ISSAP Cybersecurity Architecture Consultants for Boise IdahoProgent's ISSAP Premier cybersecurity consultants are specialists who have earned ISSAP status after thorough examination and extensive experience. field experience with information security architecture. ISSAP consultants have comprehensive knowledge of access management systems and methodologies, phone system and network protection, cryptography, needs evaluation, business continuity and DRP, and physical security integration. Progent's ISSAP-premier security specialists can help your company with all phases of architecture security.

Find out more details about Progent's ISSAP Certified Protected IT Infrastructure Engineering Services.

CISSP-ISSEP Premier Security Engineering Consultants
CISSP-ISSEP certified Network Security ExpertsNetwork Security consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have proven their ability to provide enterprises with the services expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent offers the support of a certified CISSP-ISSEP network security expert to assist your organization to utilize modern system security engineering principles and techniques in system development, review and evaluate system security designs based on cybersecurity engineering best practices, produce cohesive system designs that incorporate compliant security mechanisms for all critical system functions, define efficient design and configuration strategies to deliver protection for operations, perform in-depth risk analysis, and recommend realistic security models that balance your operational goals with your organization's tolerance for risk.

Learn the details about Progent's CISSP-ISSEP Network Security Engineering Consulting.

CISA Security Auditor Support Expertise
Certified Information Systems Auditor Experts for Boise IdahoThe Certified Information Systems Auditor (CISA) accreditation is a globally recognized achievement that indicates mastery in information system security auditing. Accredited by ANSI, the CISA accreditation requires that consultants undergo a comprehensive examination overseen by the ISACA professional association. Progent can provide the services of a CISA-Premier security audit engineer trained to assist businesses in the areas of IS audit process, IT administration, systems and infrastructure planned useful life, IT support, safeguarding data resources, and disaster recovery planning.

Learn additional information concerning Progent's CISA Professional Expertise.

CRISC-certified Network Risk Mitigation Experts
CRISC-certified Network Risk Experts for Boise IdahoThe CRISC program was established by ISACA in 2010 to validate a consultant's skills to plan, implement, and maintain IS controls to mitigate risk. Progent offers the services of a CRISC-certified consultant to help you to develop and carry out a workplace continuity strategy that follows leading practices identified by CRISC and crafted to align with your company's risk appetite, business objectives, and budgetary guidelines. Progent's risk mitigation services are a good fit the services provided by Progent's CISA-Premier consultants for objectively evaluating your IS management design and with the expertise of Progent's CISM-certified support professionals for implementing company-wide security policies.

Get additional details concerning Progent's CRISC-certified Risk Mitigation Expertise.

GIAC Consulting Expertise
Security Consultants with GIAC Certification for Boise IdahoGIAC was founded in 1999 to validate the skill of computer security experts. GIAC's goal is to verify that a certified security consultant possesses the skills needed to deliver services in vital areas of network, information, and software security. GIAC accreditations are recognized by businesses and institutions around the world including U.S. NSA. Progent offers the support of GIAC certified consultants for all of the security capabilities addressed under GIAC certification programs including assessing IT infrastructure, security incident response, intrusion detection, web-based services security, and security information and event management (SIEM) solutions.

Read additional information about Progent's GIAC Information Assurance Support.

Depend on Progent for Computer Security Consulting Services
If your company is located in Boise Idaho and you want computer security expertise, call Progent at 800-993-9400 or see Contact Progent.

Boise Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Boise Metro Area.

Onsite IT Consulting
Progent locations in Boise Metro Area

City Address Phone Link
Boise 702 W. Idaho Street, Suite 1100
Boise, ID 83702
United States
(208) 506-7006 Boise Network Support Services




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    When conducting consulting projects for corporate clients, Progent uses a structured approach based on specified milestones in order to achieve financial, scheduling and engineering goals while minimizing productivity disruption. Progent's Enterprise Services Methodology follows industry project management procedures based on the best practices defined by the Microsoft MSF methodology which includes requirements definition, design proposals, test models, design adjustments, and expert deployment. All facets are recorded to provide a detailed summary of IT services performed and to help in ongoing network support.

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