Boise Teleworkers Integration Support Partner
Endpoint Management Tools Consultants
Expanding your remote workforce can have a major impact on network infrastructure, cybersecurity, and corporate culture. Progent has 20 years of background assisting businesses of all sizes to plan, configure, administer, optimize, and debug IT networks that support at-home workers. Progent can assist your Boise company to pick the right technologies and follow leading practices in creating and operating a secure virtual ecosystem for teleworkers that facilitates teamwork and returns top business value. Progent can provide services that go from on demand guidance for getting you over challenging IT bottlenecks to full project management to help you carry out mission-critical initiatives.
Progent can assist Boise, Idaho organizations to succeed with any aspect of building a high-performing telecommuting environment by delivering infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform customization and training, public cloud connectivity, Call Desk outsourcing, security monitoring, backup/restore solutions, and unified management.
Unified Management for At-Home Workers
Microsoft has renamed and reshuffled its endpoint management products under the name Endpoint Manager, which encompasses Intune for cloud-based management of mobile and remote endpoints and Configuration Manager for managing on-premises endpoints. Microsoft Endpoint Manager features a centralized solution for safeguarding corporate data by managing onsite, mobile, and at-home endpoints.
Intune
Intune is a component of Microsoft's Endpoint Management family that also includes Microsoft Configuration Manager. Intune is a cloud-based service for managing and securing mobile computers and applications. Remote endpoint devices can be personally owned or company owned. IT admins managing the endpoint devices of at-home workers can utilize Intune to deploy and authenticate applications on managed devices, push updates and certificates, configure policies for accessing data and networks, manage passwords, create VPN tunnels, determine how home-based workers share data, set up threat protection, verify security compliance, and erase sensitive data from missing, stolen or decommissioned endpoint devices. Microsoft Intune can be used with iOS/iPadOS, Google Android, Windows, and macOS computers. To find out about Intune and to find out how Progent can help your company to use Microsoft's Endpoint Management to manage the endpoint devices of your at-home workers, go to Intune telecommuter endpoint management consultants.
VMware Workspace ONE
VMware Workspace ONE is an advanced unified MDM product that helps network administrators to keep offsite endpoint devices up to date and protected. Workspace ONE uses VMware AirWatch for unified endpoint administration plus VMware's Horizon virtual software delivery technology for authorization control, application management, and configuration management of endpoint devices. Workspace ONE operates with endpoints based on Windows 10, macOS, Apple iOS, Google Android, Chrome OS, or leading distros of Linux. VMware Workspace ONE is offered by subscription as a cloud-based service or as an on-premises product via a perpetual license. Top features of VMware Workspace ONE include rapid over-the-air deployment of out-of-the-box laptops, quick onboarding of new employees, policy set up and enforcement for all categories of endpoints, unifies reporting and analytics, an email encryption gateway, and tight integration with Microsoft apps and cloud-based services. To find out about Progent's support for VMware Workspace ONE, refer to VMware Workspace ONE mobile endpoint management expertise.
Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and managing a productive work-from-home environment for your Boise, Idaho organization, call
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Microsoft Dynamics 365 Retail Applications Consultants
Troubleshooting Microsoft Retail Management System
Besides offering the expertise of Microsoft Dynamics GP (Great Plains) specialists, Progent can provide consultants experienced in Dynamics AX (Axapta), Dynamics NAV, Dynamics SL (Solomon), Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 ERP, and QuickBooks Pro. Progent can provide programming, troubleshooting, management help, upgrade assistance, and one-on-one or group online training classes customized to meet your particular needs. Progent's experts also can show you how to integrate and maintain a protected, reliable network foundation to run your ERP, MRP and accounting solutions.
Immersive Telepresence Computer Consulting
Tandberg T3 Telepresence Consultant
Progent offers access to a veteran specialist with extensive experience installing, maintaining, and enhancing immersive telepresence platforms from top-tier vendors including Cisco, TANDBERG, Polycom, and LifeSize. Progent's consultants can coordinate with your internal IT support group, your ISP, and your telepresence platform vendor to help your company maximize the business value of your telepresence ecosystem.
Infor SyteLine CloudSuite General Ledger Consultancy
Biggest Consult Infor SyteLine CloudSuite Financials
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP platform that incorporates more than a quarter century of experience helping manufacturing and distribution organizations to manage complicated supply chains and streamline key processes to get products to market quickly and adhere to customer schedules dependably. Progent can provide the expertise of an ERP consultant with over 20 years of experience with the SyteLine/CloudSuite Industrial product family. Progent can provide online or onsite consulting that spans from as-needed advice to end-to-end solution planning and project management. Sample services available from Progent for CloudSuite Industrial/SyteLine include installation, migration, business analysis, customization, Configure/Price/ Quote, web site integration, technical support, ETL, Amazon AWS integration, training, and DBA services.
Service Reports Professionals
Service Reporting Configuration
Progent uses an enterprise-class service reporting system that records and organizes detailed documentation for all billed services. Unlike many freelance consultants or small support organizations who offer minimal documentation or details of tasks performed, each service delivered by Progent is accompanied by full documentation. Every Progent staff member has access to the support reports transmitted by each consultant to each client. The practice of documenting and organizing support records allows more effective service and eliminates a variety of common problems such as when a service customer is virtually held hostage to a consultant who won’t release vital service information.
Network Engineer Microsoft Exchange 2019
Microsoft Exchange Server 2003 Computer Consultancy Companies
Progent's Microsoft-certified consultants have more than a decade of background providing email support for customers that range from small offices to large corporations. Progent provides affordable consulting for all editions of Exchange Server to strengthen email and virus protection, design high availability email environments, and implement remote and mobile email access. Progent’s Microsoft Exchange consulting services can help you in planning and implementing a migration from a legacy SMPT server or older Microsoft Email software such as Microsoft Exchange 2003 to Microsoft Exchange Server 2016. Progent offers support for Windows 8, Windows 7, Vista, and Windows XP clients using Office Outlook and can show you how to configure Outlook Web App (OWA) for all major web browsers. For email virus defense, spam filtering and outbound data leak protection, Progent offers Email Guard email filtering and encryption.
Technology Professional IT Support Outsourcing
Technology Professional CIO Outsourcing
Progent is organized deliver in-depth online support for all technical areas common to today’s small company IT networks and offers an array of strategic, on-demand support services including a temporary Chief Information Officer to offer senior-level IT design and negotiating skills, a Call Center for help desk services, proactive server monitoring, spam and email-borne virus protection as a managed service, best-practices project management for major projects such as site moves orOS migrations, Cisco-certified experts for building and maintaining high-performance and reliable network infrastructure, security specialists to ensure information protection and regulatory compliance, disaster recovery experts to create business continuity plans, and software programmers to write, customize, or repair mission-critical applications.
Server Consolidation Online Support Services
Virtualization Engineer
Server proliferation wreaks havoc on IT budgets and management resources. Server reduction via a virtual infrastructure offers lower total cost of ownership of servers and faster return on investment, more leveraged use of physical computers, streamlined operations, increased network uptime, and easier management. Typical usage scenarios for virtual machines are resource consolidation, economical platforms for mission-critical legacy applications running on obsolete operating systems, and inexpensive quarantine of software development or evaluation environments from production systems.
Online Support Services Windows Server 2016 and SCOM
Windows Server 2016 Cloud Witness Consultant
Progent's certified IT experts offer Windows Server 2016 integration consulting to help businesses of any size to plan and implement a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid architecture. Progent can help you to assess the business benefits of Windows Server 2016 for your enterprise and can help you with any aspect of planning, deploying, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help you to benefit from the many innovative disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.
iPad and MobileMe Support
24/7 macOS Network Consultancy
Progent's Apple Mac networking consultants can assist you with a wide array of network foundation issues such as network architecture, remote and mobile access, internetwork communication, protection, and emerging technologies including VoIP and fast wireless networking. For company networks built solely on Apple Mac OS X or for systems that use a mix of Mac, Linux and Windows powered servers and workstations, Progent has the knowledge and depth to handle the challenge of planning, configuring, and supporting a system infrastructure that is reliable, safe, efficient and supportive of your corporate goals. Progent can help you configure Apple’s Xserve enterprise servers, Xserve RAID non-stop storage products, and Xsan storage area network solution. Progent can also give you access to certified experts to support Cisco routers and switches.
SharePoint Online Online Technical Support
Remote Consulting Microsoft SharePoint Server 2013
Progent has been delivering SharePoint support since the first SharePoint product was released more than a a dozen years, and Progent has the scope of technical know-how to assist organizations of any size to plan and carry out a SharePoint Server 2013 installation and create SharePoint 2013 apps that add substantial business value to your IT investment. Progent's Microsoft-certified consulting team can help your company to evaluate the business advantages of upgrading to SharePoint Server or SharePoint Online from earlier releases of SharePoint or from another collaboration environment; decide if an on-premises, online or hybrid configuration is best suited for your busi9ness; and select the most appropriate version of SharePoint 2013 for your applications. Progent offers full project management support or can assist in individual tasks associated with your SharePoint 2013 deployment.
Engineers NetApp MetroCluster Design
Consultants NetApp MetroCluster Troubleshooting
Progent can provide enterprise customers the services of a certified NetApp consultant for remote or on-premises expertise for NetApp's complete family of SAN storage software and hardware products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror data replication, SnapVauly continuous backup, Virtual Storage Console for VMware, MultiStore/vFiler for secure IP space separation, OnCommand Reporting and Insight analytics, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware lines. Components of NetApp SAN storage technology supported by Progent include SAN architecture, hybrid-cloud integration, virtualization, migrations, non-disruptive patching, storage management, information assurance, high availability, and troubleshooting. Progent offers Tier 3 support to help you to resolve issues with NetApp SAN deployments quickly and affordably following best practices.
Top Rated Remote Support Exchange 2013 DLP
Microsoft Certified Integration Support Exchange 2013 EAC
Microsoft Exchange Server 2013 includes significant improvements to the functionality of its predecessor Microsoft Exchange Server 2010 and introduces powerful innovations plus a revamped structure. These enhancements affect vital IT areas such as ease of administration, high availability (HA), security and compliance, operational costs, collaboration, scalability, performance, compatibility, and productivity. Progent's certified Exchange Server 2013 consulting professionals can assist your organization to understand the possible advantages of upgrading to Exchange Server 2013, design a cost-effective test and rollout strategy, and educate your IT team to manage your Microsoft Exchange Server 2013 solution. Progent can also provide affordable remote consulting and management for Exchange Server 2013.
After Hours Wi-Fi RF Coverage Maps Help and Support
Support Services Wi-Fi Site Survey
Progent's wireless site survey and predictive modeling assist you to plan, implement and troubleshoot a Wi-Fi LAN adapted to your facilities, providing you a wireless solution that delivers the reception, performance, density, QoS, security, and roaming ability your business needs. Wi-Fi survey services from Progent include online predictive analysis for planning a Wi-Fi network and on-premises site survey services for confirming, optimizing, and debugging an operational Wi-Fi LAN.
Cisco Support and Help ASA Firewalls
CCIE Expert Certified Firesight Network Consultants
Progent’s certified Cisco IT security consulting professionals offer high-level PIX Firewall and ASA Firewall consulting services including architecture, integration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewalls delivers strong user and application policy enforcement, sophisticated attack defense, and safe access services. Ranging from economical, plug-and-play desktop devices for small and home businesses to modular gigabit products, Cisco PIX and ASA Firewalls offer a high level of security, high throughput, and excellent availability for network environments of any size. PIX and ASA Firewalls are based on a proven, purpose-built operating system, eliminating common OS-specific security holes.
Consultant Services Email Link Protection
ProSight Email Zero Hour Protection Professional
Progent's ProSight Email Guard uses the technology of top data security vendors to provide web-based control and world-class security for your inbound and outbound email. The powerful structure of Progent's Email Guard integrates cloud-based filtering with a local security gateway appliance to provide complete defense against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. The Cloud Protection Layer acts as a preliminary barricade and keeps most unwanted email from making it to your network firewall. This decreases your vulnerability to inbound attacks and saves system bandwidth and storage. Email Guard's onsite gateway appliance provides a further level of analysis for incoming email. For outbound email, the onsite gateway offers AV and anti-spam protection, DLP, and encryption. The local gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends inside your corporate firewall.
macOS Learn
Mac Office PowerPoint Training
Progent offers onsite training customized for people who want to expand their understanding of the Apple macOS and OS X platform, Mac computers, or Mac office software including Word, Excel, and Outlook for Mac. Progent also offers specialized group or individual online classes for Mac application software.
Microsoft Consultant Jobs Available
Contractor Jobs Contract Cisco Consulting
If you are a network consultant with system support expertise, joining Progent and helping Progent's customers will enhance your abilities via collaboration with our staff of mutually supportive, high-output consulting experts. Progent's concentration on offering IT expertise and technical support to small and midsize businesses will offer you the chance to consult in depth with decision makers and contribute tangibly to the growth of exciting companies. In addition, Our virtual office environment offers state-of-the-art technology for remote support and wireless access to help you to come up with speedy solutions when you troubleshoot business-critical problems.
Network Testing Lab Services
Capacity Planning Test Lab Consulting Services
The Progent Test and Training Lab located at the QTS (formerly Herakles) Colocation Center can be used for testing mission-critical applications, creating cost-effective system upgrade procedures, assessing and optimizing performance, designing or validating disaster recovery strategies, resolving compatibility problems, and building training environments for the latest products and technologies. For Progent clients who lack adequate internal resources to assemble effective pilot systems, Progent's Test and Training Lab reduces capital costs and engineering risk while keeping critical IT initiatives on schedule.
24x7x365 Setup and Support SCCM Troubleshooting
SCCM Planning Computer Consultant
Configuration Manager automates software provisioning at scale, streamlines security and compliance settings management, inventories network assets, protects against company data leakage, provides health monitoring, enables secure self service, and offers a common control mechanism for managing mixed-operating system ecosystems based on on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud integration specialists can assist your organization with any facet of designing, installing, operating and repairing a SCCM solution for on-premises, cloud, or hybrid environments.
Hyper-V 3.0 Virtual Server Consultancy
Remote Remote Technical Support Microsoft Hyper-V 3.0 Virtual Server
Widows Server 2012 R2 Hyper-V advances the power of server virtualization in key areas including multitenancy, agile infrastructure, cloud support, scalability and performance, and high availability. Progent's Microsoft-certified consulting experts can assist your company to take advantage of Windows Server 2012 R2 Hyper-V to deploy and maintain virtual servers to reduce network expenses and enhance productivity.
Services Email Bayesian Analysis
Top Rated Professionals Email Bayesian Analysis
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security companies to provide centralized management and world-class protection for all your inbound and outbound email. The powerful architecture of Email Guard managed service integrates cloud-based filtering with an on-premises gateway device to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks most threats from reaching your security perimeter. This decreases your exposure to inbound threats and conserves system bandwidth and storage. Email Guard's onsite gateway device provides a further level of analysis for inbound email. For outgoing email, the onsite security gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local gateway can also assist Microsoft Exchange Server to monitor and protect internal email that originates and ends within your corporate firewall.
Service Reports Online Technical Support
Service Reporting Integration Support
Progent uses a sophisticated service reporting system that records and formats detailed documentation for all delivered services. Unlike many freelance consultants or small support organizations who offer scant documentation or details of tasks performed, each service delivered by Progent is accompanied by comprehensive documentation. Each Progent staff member has use of the service reports sent by each consultant to every client. The discipline of documenting and archiving support records results in more efficient support and avoids a variety of typical misfortunes such as when a service client is virtually held captive to a consultant who won’t release vital service information.
Specialist Windows desktop virtualization
Citrix NetScaler Specialists
For desktop virtualization, Progent offers the support of a Citrix-certified XenDesktop expert who can help your company to design a XenDesktop environment that maximizes the business value of your IT system; configure XenDesktop technology with your physical and virtual servers, user computers, and printers; migrate your existing virtual desktop software to the latest versions of XenDesktop; and provide advanced remote technical support. Progent can also train your IT staff to adhere to best practices to maintain your XenDesktop solution efficiently.
Online Help SCCM
Remote Support SCCM Reporting
Configuration Manager automates software provisioning at scale, streamlines compliance settings management, inventories network assets, protects against company data leakage, performs network health monitoring, enables secure self service, and delivers a common control mechanism for managing multi-operating system networks based on on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud specialists can help your organization with any facet of designing, implementing, using and troubleshooting a SCCM deployment for local, cloud, or hybrid environments.
Microsoft and Cisco Microsoft Windows Server 2012 R2 Clusters Remote Support Services
24x7 Cluster Server Windows 2012 R2 Onsite Technical Support
Progent's Microsoft-certified failover clustering experts can help businesses to evaluate the benefits of utilizing Microsoft Windows Server 2012 clustering technology to create an advanced high-availability/disaster recovery solution, help your organization to design and install a Windows Server 2012 system, deliver online and on-premises consulting expertise and engineering support for failover clusters composed of physical servers or virtual ones, and show you how to automate the management of failover clusters.
Setup and Support Double Take Replication Manager
DoubleTake Carbonite Software Availability Remote Support
DoubleTake/Carbonite Software publishes a selection of products designed to provide small and midsize companies a range of affordable solutions for replicating and recovering vital applications such as Microsoft Exchange, Microsoft SQL, Blackberry, and SharePoint. Progent’s business continuity planning consultants have in-depth experience integrating DoubleTake/Carbonite products into small company information networks to achieve a high level of fault tolerance and disaster recovery readiness at an affordable price.
Consultancy WSUS
Microsoft SUS Consultant
Microsoft WSUS allows IT managers to install and track the most recent Microsoft patches and security releases to Microsoft Windows Server 2000, Windows Server 2003, and Windows XP operating systems. By using Microsoft Windows Server Update Services, network support personnel can fully and easily manage the distribution of patches that are released via Microsoft Update to servers and workstations in a company. Progent can assist you with technical details of the initial setup of Microsoft WSUS such as planning the Microsoft Windows Server Update Services deployment, setting up user's workstations, establishing the Group Policy settings, and ensuring your Microsoft Windows Server Update Services GPO is linked to an Active Directory container that makes sense for your system environment.
Security Firms Check Point Software Blade
Technical Support Services Check Point 6000 Firewalls
Progent's Check Point experts can show you how to choose and deploy Check Point Firewall/VPN software and hardware based on Check Point's security platform to provide an economical and effective security solution for your IT network. Progent can also help you integrate other Check Point products such as Check Point ZoneAlarm and Check Point Series 80 firewalls with security solutions from other vendors and offer a central source for on-going network support, maintenance, education, and consulting services.
Small Business IT Outsourcing White Paper
IT Outsourcing and Co-sourcing White Papers
Progent’s IT outsourcing services provide budget-friendly network support for medium-size businesses. Whether it involves designing system architecture, setting up an internal Help Desk or outsourcing a one, deploying a new e-mail platform, monitoring your network, or creating a web-based eCommerce solution, outsourcing your network engineering services can smooth out expenses and minimize uncertainties, allowing network support budgets to grow in a more moderate and manageable fashion than is possible by amassing a bulky, all-purpose in-house IT organization. Progent’s Outsourcing White Paper and flyers explain how Progent can help you build a protected and robust system architecture for your vital Windows-based business software including Windows 2008, Exchange Server, and SQL Server.
Wireless AP Professional
802.11ac Upgrade Consultant Services
Progent's Cisco-certified Wi-Fi technology experts can assist organizations to configure, administer, and troubleshoot Cisco Wi-Fi products such as Cisco's Aironet and Meraki 802.11ac wireless access points (APs) as well as Cisco's Wireless Network Controllers.
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