Expanding your at-home workforce may have a major effect on network infrastructure, security/compliance, and corporate processes. Progent has two decades of experience assisting businesses of all sizes to plan, deploy, administer, optimize, and debug IT networks that incorporate at-home workers. Progent can assist your Boise company to pick the appropriate tools and adhere to best practices in creating and operating a safe virtual office ecosystem for teleworkers that facilitates teamwork and delivers top business value. Progent offers support services that go from as-needed expertise for getting you over occasional technical roadblocks to comprehensive project management to help you successfully complete mission-critical tasks.

Progent's consultants can assist Boise, Idaho organizations to with any aspect of building a high-functioning work-from-home ecosystem by delivering network infrastructure configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Call Desk services, endpoint security, backup/restore solutions, and centralized management.

Unified Management for At-Home Workers
Microsoft has rebranded and rebundled its endpoint management platforms under the title Microsoft Endpoint Manager, which encompasses Intune for cloud-based management of remote devices and Configuration Manager for managing on-premises computers. Endpoint Manager offers a centralized platform for protecting critical information by controlling on-premises, mobile, and at-home endpoints.

Microsoft Intune
Intune is part of Microsoft's Endpoint Management family that also includes Microsoft Configuration Manager. Intune is a cloud-based service for managing and securing remote computers and applications. Remote endpoint devices can be user owned or business owned. Network admins managing the enrolled endpoint computers of at-home workers can use Intune to provision and authenticate apps on devices, push updates and certificates, configure policies for accessing information and resources, set passwords, create VPN tunnels, control how home-based workers share data, establish threat defense, verify security compliance, and wipe sensitive information from lost, stolen or deactivated endpoint devices. Intune runs with iOS, Android, Windows, and macOS/OS X endpoints. For details about Intune and to find out how Progent can help you to use this platform to manage the devices of your at-home workers, visit Intune telecommuter endpoint management consultants.

VMware Workspace ONE
VMware Workspace ONE is a feature-rich unified MDM platform that allows network administrators to keep off-premises endpoints current and protected. Workspace ONE uses VMware AirWatch technology for unified endpoint management plus VMware's Horizon virtual software delivery technology for authorization control, application management, and configuration management of endpoint devices. Workspace ONE runs with devices based on Windows 10, macOS, Apple iOS, Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is available by subscription as a cloud service or as an on-premises product through a perpetual license. Key features of Workspace ONE include rapid remote provisioning of new laptops, quick onboarding of new users, policy setting and enforcement for all classes of devices, aggregated reporting and analytics, an email encryption gateway, and seamless integration with Microsoft applications and cloud-based products. For details about Progent's expertise for VMware Workspace ONE, see VMware Workspace ONE remote device management consultants.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and maintaining an efficient work-from-home environment for your Boise, Idaho organization, call 1-800-993-9400 or refer to Contact Progent.



An index of content::

  • 24-7 Connectix Virtual Server Online Consulting Consult Virtual Server 2005
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    Progentís Technical Response Center provides affordable nationwide extended hours online support for IT networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service professionals offer extended hours phone help and online secure computer access to troubleshoot and resolve network problems rapidly and economically.

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    Progent can assist you in any facet of your migration to Exchange Server 2019 including configuring Windows Server 2019 Core as a host for Exchange; planning high availability (HA) infrastructure for a local, Microsoft cloud connected or hybrid deployment; migrating mailboxes; designing and configuring Windows Hyper-V; configuring hardware load balancing; configuring DAG groups with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with O365; and setting up Outlook.

  • Citrix XenApp Application Delivery Engineers Citrix XenApp Application Delivery Technology Professional
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    Progent can assist small companies to move any part of their network infrastructure to Microsoft Azure. This can simplify IT management and reduce equipment expense. Azure includes a comprehensive library of cloud services and Progent can assist you to understand the advantages and restrictions of different cloud computing models you can use with Azure. Progent can help you manage cloud-resident or hybrid cloud and on-premises applications and network infrastructure and ensure you sidestep the common errors small organizations make when migrating to the cloud. Progent can assist you to configure cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, manage user identity with Azure Active Directory, and automate backup-and-recovery mechanisms with Azure Backup. Progent can also show you how to configure firewalls and VPN tunnels and also to manage Apple iOS devices and Android smartphones and tablets.

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  • Professionals Microsoft Dynamics GP 2015 App Development
    Dynamics GP 2015 Dexterity Programming Firm

    Dynamics GP 2015 R2 (formerly Great Plains) introduces a revamped architecture that enhances cloud readiness, works with popular handheld devices, allows single sign-on with Azure Active Directory, and tightens security and compliance. Microsoft Dynamics 2015 R2 also streamlines management reporting, includes nine new Workflows, extends the Web Client, and delivers over 100 enhancements to various applications. Progent's team of Microsoft-certified and Cisco-certified consultants have the depth and breadth of technical skills and experience to address the critical IT and business issues involved with deploying and managing Dynamics GP 2015 R2 and can assist your organization to perform a smooth migration that will maximize the business value of your investment in this powerful product.

  • Consulting Organization Microsoft Configuration Manager Desktop and Mobile Device Management Integration Consulting
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    Progent's Microsoft certified consultants can show you how to design and implement a smooth in-place Exchange Server 2007 migration plan that avoids productivity downtime, reduces long-term service demands, and makes your Microsoft Exchange Server 2007 easy to manage. For complicated multi-server or multi-location migrations, Progent offers the experience to finish your project quickly and economically. Progent's Microsoft Exchange Server 2007 help, repair, and design services include assistance with the configuration of outside vendor enhancements of Exchange 2007 Server that are in keeping with your business needs.

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    Progent's certified Forefront Threat Management Server and ISA Server 2006 consultants can assist you to plan, install, and support a configuration of Forefront TMG or ISA Server 2006 on your network that provides the firewall protection, speed and ease-of-use that your company requires.

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    Progent provides nationwide remote phone support and troubleshooting services for businesses who run Apple Mac environments or whose IT systems feature a mix of Mac with Microsoft products. Progent's experts offer Apple macOS and Mac OS X clients a variety of IT services such as desktop support, upgrading to the most recent edition of Mac OS X from legacy versions of macOS and Mac OS X, plus help with Mac applications. Progent's specialists in Apple technology can also assist you with Apple iPhone and iPad integration and management, or migrating to Apple's iCloud. Online technical support offers optimum leverage for your information technology dollar by preserving user efficiency and limiting the hours charged for computer repair services. Advanced remote access utilities and skilled service specialists and engineers allow Progent to handle the majority of IT issues without wasting time and money by going to your site. In most of situations your IT problems can be dealt with over the phone or via a mix of phone support and online connectivity. Progent can put you in touch with Cisco certified CCIE network engineers and CISSP premier security professionals to assist with the most difficult network issues.

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  • SQL 2008 Reporting Services Consultant
    SQL 2008 Consultant Services

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  • Small Business Problem Resolution
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    Progent is a pioneer in economically providing world-class IT support to small businesses. Progent's achievement in addressing the network support needs of the historically underserved small business market is the combined outcome of key technical and process innovations that have removed much of the conventional costs out of managing IT support, added unmatched professional expertise into the IT service mechanism, and dramatically streamlined the solution cycle.

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    Cisco VPN and Firewall Integration

    Progent's CCIE-certified network infrastructure consultants can assist your organization to maintain older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also help you to configure, administer, update and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.

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    Solaris Online Help

    Progent's Sun Solaris family consulting services offer small companies and software developers support for administering and supporting Sun Solaris systems that run with Microsoft-based technology. Progent can give your organization contact with Sun Solaris consultants, support professionals premier by Microsoft and Cisco, and security experts with CISM credentials. This wide range of experience offers you a convenient one-stop consulting firm to help you create and maintain a protected and reliable cross-platform network and communications infrastructure that allows Sun Solaris and Microsoft interoperability by integrating MS Windows with popular variants of UNIX including Apple Mac OS X, Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or leading Linux derivatives including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.

  • Remote Monitoring and Reporting Configuration Microsoft Certified Remote Monitoring and Reporting Remote Troubleshooting

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    Progent is seeking to find fulltime, solutions-driven Microsoft certified consultants with Microsoft Certified Systems Engineer certification; Cisco certified system engineers who have Cisco CCDP or CCIE credentials; security consultants with CISSP or CISM or equivalent security credentials; and advanced network design consultants with experience in mobile access, wireless networking, high uptime, disaster recovery, data protection, and server virtualization. Progent also is hiring professionals to join our staff of helpdesk service specialists and remote troubleshooting experts. In addition, Progent is seeking talented administrators who can perform productively in Progent's high-growth, virtual office culture.

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    Progent uses a sophisticated service reporting system that records and formats complete documentation for all billed support activities. Unlike many freelance consultants or local service organizations who provide minimal documentation or details of tasks performed, each service delivered by Progent is accompanied by comprehensive documentation. Every Progent staff member has use of the support documentation sent by each consultant to each client. The practice of detailing and organizing support activity results in more efficient support and avoids a slew of typical misfortunes such as when a support client is effectively held captive to a consultant who refuses to release vital service information.

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    At Home Workforce Endpoint Management Computer Consultant

    Progent can help small and medium-size companies to install efficient endpoint management solutions for administering endpoint devices operated by offsite workers.

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  • CCIE Certified Meraki MR53 Access Point Information Technology Consulting
    Meraki Wireless Access Point Remote Support Services

    Progent's Cisco-certified Wi-Fi networking experts can provide remote and on-premises consulting and support services to assist you to design, configure, administer, tune, and debug wireless networks that utilize Cisco's Meraki access points. Progent can also help you to plan and deploy hybrid environments that integrate local and cloud-hosted services and that deliver seamless connectivity, enhanced security and compliance, streamlined management, and consistent performance for all your mobile and desktop devices.

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  • SharePoint Portal Server Network Consulting
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    Progentís Microsoft-certified experts can provide companies of all sizes consulting, troubleshooting, and application development services for SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise solution that utilizes web technology for efficiently connecting people, groups and information. SharePoint Server offers a common location for your workers or customers to access, manage, share and manipulate useful data, files, and applications and to communicate with one another. Microsoft SharePoint allows quicker and more intelligent decisions, more effective access across teams and more economical business processes. Windows SharePoint Services connect employees, customers, workgroups and projects with the knowledge theyíve developed in a way that makes data convenient to find, download and apply. Progent's certified SharePoint experts can help you to maintain your existing SharePoint solution or upgrade to the latest version of SharePoint.

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  • Urgent BlackBerry BES Server Express Consultancy BES Express Engineers
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  • Video Conferencing Information Technology Consulting Office Communications Server Release 2 Technical Support
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  • Microsoft Excel for Mac Online Troubleshooting
    Professionals SharePoint and Mac

    Microsoft Office for Mac allows Apple Macintosh users to receive the benefits of the industry's most familiar business applications. Progent's Apple-certified Mac consultants can help you configure Microsoft Office for Macintosh on a mixed-platform network that incorporates Apple OS X and Windows-powered platforms so that Macintosh users can access the latest capabilities of Word, Excel, PowerPoint and Entourage for Mac in order to share data and network resources with co-workers who run Microsoft Windows. Progent's consultants have expertise with both Mac and Windows platforms and can provide service for networks that mix Apple Macintosh with Windows computers with complete resource sharing, or environments which intentionally limit sharing between Apple Mac and Windows users.

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  • Exchange 2013 Active Directory Online Troubleshooting
    24x7 Exchange 2013 Unified messaging Online Troubleshooting

    Exchange 2013 includes significant improvements to the functionality of Microsoft Exchange Server 2010 and delivers powerful innovations plus a redesigned architecture. These enhancements favorably impact key areas including manageability, availability, security, cost of ownership, collaboration, extensibility, performance, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consulting experts can assist your organization to evaluate the possible business benefits of upgrading to Exchange 2013, create an efficient validation and deployment strategy, and educate your IT team to manage your Exchange Server 2013 solution. Progent also offers ongoing online consulting and support and management for Exchange Server 2013.

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