Expanding your at-home workforce may have a significant impact on network infrastructure, security, and company culture. Progent has 20 years of background assisting small and mid-size businesses to design, configure, administer, optimize, and troubleshoot IT networks that incorporate work-from-home employees. Progent can assist your Boise organization to select the appropriate technologies and follow leading practices in building and operating a secure virtual ecosystem for teleworkers that promotes collaboration and delivers top value. Progent offers services that go from as-needed guidance for getting you over occasional technical bottlenecks to comprehensive project management or co-management to help you carry out mission-critical tasks.

Progent's consultants can assist Boise, Idaho companies to with any facet of creating a high-functioning telecommuting environment by providing infrastructure configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform selection and deployment, public cloud integration, helpdesk augmentation, endpoint security, data protection solutions, and unified management.

Cybersecurity for Remote Workers
Work-from-Home (WFH) workers typically utilize their personal devices and often operate in an unsecured physical space. This situation increases their vulnerability to cyber attacks and calls for judicious configuration of corporate firewalls, anti-malware tools, multi-factor authentication, remote monitoring, intensive user training, and the creation of security policies based on best practices. Progent's veteran team of IT security support consultants can assist your business to plan, configure and manage an effective cybersecurity solution that guards critical IT assets in networks that incorporate remote workers.

Firewall Integration Services for At-Home WorkersFirewalls enable you to build a network environment that can be safely accessed by on-premises users as well as by teleworkers, mobile employees, vendors, clients, and other stakeholders. Next-generation firewall appliances permit you to assign and control appropriate access rights to different classes of users and to expand your IT network and modify your security as your business evolves and as network attacks grow more sophisticated. Progent supports both current and legacy security devices from all major manufacturers including Cisco, Palo Alto Networks, Check Point, Juniper, and Fortinet. To learn more about Progent's firewall integration services, see firewall integration and support expertise.

Remote Endpoint Monitoring and Management for At-Home WorkersRemote Endpoint Monitoring makes it easy to track the disparate computers utilized by teleworkers and either block or spot and mitigate modern cyber attacks such as ransomware. With Progent's ProSight Active Security Monitoring services, a lightweight software agent is put on every secured endpoint device, monitoring all activity and utilizing advanced machine learning from SentinelOne to detect new attacks on arrival. When a cyberattack is spotted, ProSight ASM immediately disconnects the targeted endpoint device from the network to quarantine the malware. Since the ProSight ASM agent is self-contained, endpoint devices stay secure even if they are not connected to the Internet. Progent is a SentinelOne Partner, dealer, and integrator. For more information about ProSight ASM, refer to remote endpoint security monitoring for at-home workers.

Two-factor Authentication Services for TelecommutersProgent's Duo MFA managed services incorporate Cisco's Duo technology to defend against stolen passwords by using two-factor authentication. Duo enables one-tap identity verification with iOS, Android, and other personal devices. With 2FA, whenever you log into a protected online account and enter your password you are requested to confirm your identity on a unit that only you possess and that uses a different network channel. A wide selection of devices can be utilized for this added means of ID validation including an iPhone or Android or wearable, a hardware/software token, a landline phone, etc. You may designate several verification devices. To learn more about ProSight Duo two-factor identity validation services, go to Cisco Duo MFA two-factor authentication (2FA) services for an at-home workforce.

Security Audit Services for At-Home WorkersSecurity Audits can evaluate the exposure of your network to all classes of outside and internal security attacks for a network that includes telecommuters. Progent can run remote, automated cybersecurity analysis software for rapidly and economically uncovering a wide variety of security holes that can be found via the Internet. Progent's endpoint security assessment experts, which can be managed by network security professionals with top certifications such as CISA, CISSP, and GIAC, can help your company to audit your processes and governance policies and review your network architecture to allow you to design the highest level of security for your remote workers.

Download White Paper: Protecting a Work-From-Home (WFH) Environment
To read or download a white paper describing key things to focus on for securing a network that supports telecommuters, click:
Securing a Work-From-Home (WFH) Network White Paper. (PDF - 2.4 MB)

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and managing a productive work-from-home solution for your Boise, Idaho company, call 1-800-993-9400 or visit Contact Progent.