Enlarging your telecommuter workforce can have a major impact on IT architecture, cybersecurity, and corporate culture. Progent has 20 years of background helping SMBs to plan, configure, administer, optimize, and debug IT networks that support at-home workers. Progent can assist your Boise organization to select the appropriate tools and adhere to leading practices in creating and maintaining a safe virtual ecosystem for telecommuters that promotes collaboration and delivers top value. Progent can provide services that go from as-needed expertise for helping you past challenging technical roadblocks to comprehensive project management to help you successfully complete mission-critical initiatives.

Progent's consultants can assist Boise, Idaho businesses to with any facet of building a high-performing telecommuting ecosystem by providing network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Call Desk augmentation, data security, data protection solutions, and unified management.

Cybersecurity for At-Home Workers
Work-from-Home workers commonly utilize their own devices and often operate in an unsecured physical space. This situation increases their vulnerability to cyber attacks and calls for judicious deployment of corporate firewalls, AV tools, multi-factor authentication, remote monitoring, intensive user training, and the creation of policies based on best practices. Progent's veteran team of cybersecurity solutions experts can help you to design, implement and manage an effective security solution that guards vital information assets in networks that incorporate telecommuters.

Firewall Integration Services for At-Home WorkersFirewalls allow companies to create a network that can be safely utilized by on-premises users and by telecommuters, mobile users, suppliers, clients, and other stakeholders. Modern firewall devices allow you to configure and control appropriate access rights to various groups of users and to expand your IT network and adjust your security as your business evolves and as cyber threats grow increasingly sophisticated. Progent supports both current and legacy security appliances from all major manufacturers including Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. To find out more about Progent's firewall support expertise, go to firewall support expertise.

Remote Security Monitoring and Management for At-Home WorkersOnline Endpoint Monitoring makes it possible to track the various devices utilized by an at-home workforce and either reject or identify and mitigate modern threats such as ransomware. With ProSight Active Security Monitoring (ASM) services, a lightweight software agent is put on each protected endpoint, monitoring all activity and utilizing advanced machine learning from SentinelOne to identify zero-day attacks on arrival. When a cyberattack is discovered, ProSight Active Security Monitoring instantly disconnects the infected device from the corporate network to contain the malware. Because the ProSight ASM software agent is autonomous, endpoint devices remain secure even if they are offline. To find out more about ProSight ASM, visit remote endpoint monitoring for telecommuters.

Two-factor Authentication Services for At-Home WorkersProgent's Duo authentication managed services utilize Cisco's Duo cloud technology to protect against stolen passwords by using two-factor authentication (2FA). Duo enables one-tap identity verification with iOS, Android, and other out-of-band devices. With 2FA, when you sign into a secured online account and give your password you are requested to confirm who you are via a device that only you have and that is accessed using a separate network channel. A wide selection of out-of-band devices can be utilized for this second means of authentication such as a smartphone or wearable, a hardware/software token, a landline phone, etc. You can register several verification devices. For details about ProSight Duo identity validation services, refer to Duo MFA two-factor authentication services for an at-home workforce.

Security Audit Services for At-Home WorkersSecurity Audits can assess the exposure of your network to all classes of external and internal security threats for a network that incorporates an at-home workforce. Progent can run online, automated security inventory software for rapidly and affordably uncovering a wide variety of security gaps that can be found via the Internet. Progent's security audit consulting services, which can be managed by network security experts with top certifications such as CISA, ISSAP, and GIAC, can assist you to audit your operations and governance policies and assess your WAN infrastructure to allow you to implement the highest level of protection for your teleworkers.

Download White Paper: Protecting a Work-From-Home (WFH) Environment
To read or download a white paper describing key things to focus on for securing an IT environment that includes telecommuters, click:
Protecting a Work-From-Home Network White Paper. (PDF - 2.4 MB)

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about creating and maintaining an efficient work-from-home solution for your Boise, Idaho company, phone 1-800-993-9400 or go to Contact Progent.