Enlarging your telecommuter workforce may have a significant effect on IT infrastructure, security/compliance, and corporate workflows. Progent has 20 years of background assisting businesses of all sizes to design, deploy, manage, optimize, and troubleshoot IT environments that support a remote workforce. Progent can help your Boise company to select the appropriate tools and follow leading practices in building and maintaining a secure virtual office ecosystem for telecommuters that facilitates collaboration and returns top business value. Progent can provide services ranging from as-needed expertise for helping you past challenging IT roadblocks to comprehensive project management or co-management to help you successfully complete business-critical initiatives.

Progent's consultants can help Boise, Idaho companies to succeed with any aspect of creating a high-performing work-at-home ecosystem by providing network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform selection and deployment, public cloud integration, Call Desk services, endpoint security, data protection solutions, and streamlined management.

Cybersecurity for Remote Workers
At-home workers typically use their personal devices and often work in a poorly secured physical space. This situation increases their susceptibility to cyber attacks and requires judicious configuration of corporate firewalls, AV tools, MFA-based identity verification, remote endpoint monitoring, thorough end-user training, and the development of security policies built on leading practices. Progent's seasoned group of IT security support consultants can assist your business to design, deploy and maintain an effective cybersecurity solution that guards critical IT assets in networks that include remote workers.

Firewall Integration Services for At-Home WorkersFirewalls enable you to build a network environment that can be safely utilized by local users as well as by telecommuters, mobile workers, vendors, clients, and other stakeholders. Modern firewall devices allow you to assign and control appropriate access rights to different classes of users and to expand your network and adjust your security profile as your business evolves and as network attacks become more sophisticated. Progent works with both new and legacy security devices from all major manufacturers like Cisco, Palo Alto Networks, Check Point, Juniper, and Fortinet. To find out more about Progent's firewall configuration expertise, refer to firewall support expertise.

Remote Security Monitoring Services for At-Home WorkersRemote Endpoint Monitoring makes it possible to watch over the various devices used by telecommuters and either block or identify and respond to modern threats such as ransomware. With Progent's ProSight Active Security Monitoring (ASM) services, a lightweight agent is installed on each secured endpoint, watching all activity and utilizing state-of-the-art machine learning and full execution context from SentinelOne to detect zero-day threats on arrival. When an attack is discovered, ProSight Active Security Monitoring immediately disconnects the targeted endpoint device from the network to contain the malware. Since the ProSight ASM software agent is autonomous, endpoints stay protected even when they are offline. Progent is a SentinelOne Partner, dealer, and integrator. For more information about ProSight Active Security Monitoring, see remote endpoint security monitoring for an at-home workforce.

Two-factor Authentication Services for TelecommutersProgent's Duo authentication services utilize Cisco's Duo cloud technology to defend against password theft through the use of two-factor authentication. Duo enables single-tap identity confirmation on Apple iOS, Android, and other out-of-band devices. With Duo 2FA, whenever you sign into a protected online account and give your password you are asked to verify who you are via a unit that only you possess and that uses a separate network channel. A broad range of out-of-band devices can be used for this added form of authentication including a smartphone or watch, a hardware/software token, a landline phone, etc. You may register several verification devices. To learn more about ProSight Duo identity validation services, go to Duo MFA two-factor authentication (2FA) services for remote workers.

Security Audit Services for At-Home WorkersSecurity Audits can evaluate the vulnerability of your information system to all classes of external and local security threats for an environment that incorporates an at-home workforce. Progent can deploy remote, automated cybersecurity analysis software for rapidly and affordably detecting a broad range of security weaknesses that can be found over the Internet. Progent's endpoint security assessment experts, which can be managed by network security professionals with advanced credentials including CISM, ISSAP, and GIAC, can assist you to audit your procedures and governance policies and assess your WAN infrastructure to allow you to implement top-level security for your remote workers.

Download White Paper: Protecting a Work-From-Home Network
To view or download a white paper describing critical things to concentrate on for securing an IT environment that supports telecommuters, click:
Protecting a Work-From-Home (WFH) Network White Paper. (PDF - 2.4 MB)

Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and managing an efficient telecommuter solution for your Boise, Idaho business, call 1-800-993-9400 or visit Contact Progent.