Immediate Remote Technical Support for Boise Idaho Information Networks
Fast Online Consulting for Boise NetworksFor companies located in Boise Idaho, Progent offers online technical support for networks based on any mix of Microsoft, Cisco, macOS and OS, or Linux/UNIX technology. Progent's Microsoft Premier consulting experts have provided remote support to businesses in all 50 states in the United States. (Check out recommendations from Progent's customers.) Progent also can furnish the expertise of Cisco CCIE-qualified network specialists to handle complex networking problems, plus the assistance of CISSP-certified security experts to help with high-level security architecture and troubleshooting jobs.

Progent's online support experts provide exceptional value due to the fact that they have the practical experience and have access to the sophisticated tools necessary to resolve most network problems rapidly. Efficient support lowers direct expenses since solutions use up minimal chargeable consulting minutes. Online help also eliminates the cost of sending a consultant to your location. Your company saves additionally with indirect costs by reducing or eliminating system downtime and associated losses resulting from business discontinuity, disgruntled clients, idle workers, and distracted management. Progent's extensive online technical support experience is particularly valuable for businesses that rely on public clouds for vital infrastructure or applications such as Microsoft Azure, Exchange Online, Amazon Web Service, Google Cloud Platform, or where onsite IT support may not be an option.

Progent's pricing model for online help is structured to stretch your network support investment. Progent charges per minute for telephone-based assistance, so you are invoiced just for the support that you receive. In contrast to many online service organizations, Progent requires no initialization surcharge or minimum fees. Progent's per-minute billing unit and simple policy for billing eliminate situations where quick fixes somehow end up as large bills. Progent's skill at disposing of technical issues quickly means you spends less money.

Progent's Online Consulting and Troubleshooting Expertise
Over time, Progent has fine tuned an array of optimized tools and field-proven methodologies that permit the highest level of efficiency for remote engineering help and repair for computer networks of all sizes. Progent offers protected Virtual Private Network support for VPN gateways from multiple leading vendors including Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN technology permits the engineers of Progent's remote service group to link to your company's system without compromising corporate security.

Progent's powerful customer support database system keeps detailed records describing all service that Progent's customers have received. Progent's authorized engineers have the benefit of the specifics of assistance provided to each Progent customer by any Progent consultant. This history of issues and resolutions is stored as a quickly retrievable proprietary knowledge base that allows Progent's remote technical engineers to share their knowledge company-wide to make sure that the value of Progent's support services grows daily. Progent's high-level accreditations and close associations with important technology companies such as Cisco and Microsoft open up additional extensive technical databases and allow quick response from manufacturers' in-house engineering staff so Progent's remote service experts can arrive at the most efficient resolutions in the least time.

Online technical services offered by Progent to companies in Boise Idaho include:

ProSight Fixed-price Managed Services for Small and Mid-size Organizations
Progent offers a selection of low-cost, fixed-price managed services designed to allow small and medium-size businesses to benefit from the same best-of-breed IT solutions deployed by some of the industry's leading corporations. The ProSight suite of IT management outsourcing services addresses all key aspects of information technology including email protection, behavioral-based threat defense, automated backup and disaster recovery, network infrastructure health monitoring, virtual server cloud hosting, and network asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes next generation behavior machine learning tools to guard endpoints and physical and virtual servers against new malware attacks such as ransomware and file-less exploits, which routinely escape legacy signature-based anti-virus products. ProSight Active Security Monitoring safeguards local and cloud resources and offers a unified platform to automate the entire threat progression including blocking, infiltration detection, mitigation, remediation, and post-attack forensics. Key features include single-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered threats. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Endpoint Security and Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection (ESP) services offer affordable multi-layer protection for physical and virtual servers, desktops, mobile devices, and Exchange email. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and reacting to cyber threats from all attack vectors. ProSight ESP delivers two-way firewall protection, intrusion alarms, endpoint management, and web filtering via leading-edge tools packaged within a single agent managed from a unified console. Progent's data protection and virtualization consultants can assist your business to plan and configure a ProSight ESP environment that addresses your company's unique needs and that allows you achieve and demonstrate compliance with legal and industry information protection regulations. Progent will help you define and configure security policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that require immediate action. Progent's consultants can also help you to set up and test a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services provide small and mid-sized businesses an affordable end-to-end service for reliable backup/disaster recovery (BDR). Available at a fixed monthly rate, ProSight DPS automates and monitors your backup activities and enables fast restoration of critical data, apps and VMs that have become unavailable or corrupted as a result of hardware breakdowns, software glitches, natural disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local storage device, or to both. Progent's cloud backup consultants can deliver advanced expertise to set up ProSight Data Protection Services to be compliant with government and industry regulatory standards like HIPAA, FINRA, PCI and Safe Harbor and, whenever needed, can help you to restore your critical data. Find out more about ProSight Data Protection Services Managed Cloud Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that incorporates the technology of top data security companies to provide centralized control and world-class protection for your inbound and outbound email. The hybrid architecture of Email Guard combines a Cloud Protection Layer with an on-premises gateway appliance to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. Email Guard's cloud filter serves as a preliminary barricade and blocks most unwanted email from reaching your network firewall. This decreases your exposure to external threats and saves network bandwidth and storage. Email Guard's on-premises gateway device provides a deeper layer of inspection for incoming email. For outgoing email, the on-premises gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also assist Exchange Server to track and protect internal email traffic that originates and ends within your security perimeter. For more information, see ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progent’s ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for smaller businesses to map, track, reconfigure and debug their connectivity appliances like routers, firewalls, and access points plus servers, printers, client computers and other networked devices. Incorporating state-of-the-art RMM technology, WAN Watch ensures that network maps are kept updated, copies and manages the configuration information of almost all devices connected to your network, monitors performance, and generates alerts when problems are discovered. By automating time-consuming management processes, ProSight WAN Watch can knock hours off ordinary tasks such as making network diagrams, expanding your network, locating appliances that need critical software patches, or resolving performance problems. Find out more details about ProSight WAN Watch infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progent’s server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) techniques to keep your network running efficiently by tracking the state of critical computers that drive your information system. When ProSight LAN Watch detects an issue, an alert is transmitted automatically to your designated IT personnel and your Progent consultant so that all looming problems can be resolved before they can disrupt productivity Find out more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a secure Tier III data center on a high-performance virtual machine host set up and maintained by Progent's network support professionals. Under the ProSight Virtual Hosting service model, the customer owns the data, the OS software, and the apps. Because the environment is virtualized, it can be moved easily to an alternate hardware solution without a time-consuming and difficult reinstallation process. With ProSight Virtual Hosting, your business is not tied one hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, find and protect data about your network infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be warned about upcoming expirations of SSL certificates or domains. By updating and organizing your network documentation, you can save as much as half of time spent trying to find critical information about your IT network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents related to managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT data. Whether you’re planning improvements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the information you require when you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost alternative for small and mid-size organizations to obtain an unbiased assessment of the overall health of their IT system. Based on a selection of the leading remote monitoring and management (RMM) tools in the industry, and overseen by Progent's world-class group of IT experts, ProSight Network Audits help you see how well the deployment of your core network devices adhere to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate benefits like a more manageable Active Directory (AD) system. Both also come with one year of state-of-the-art remote network monitoring and management. Benefits can include simpler network management, better compliance with government and industry security regulations, more efficient utilization of IT assets, faster troubleshooting, more reliable backup and restore, and less downtime. Learn more about Progent's ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is a low-cost service based on a brief phone interview with a Progent information assurance expert. The fact-finding interview is intended to help assess your organization's ability either to stop or recover quickly following an assault by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you personally to collect information about your existing AV defense and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can follow industry best practices to build a cost-effective security and backup system that aligns with your business requirements. For additional information, visit The ProSight Ransomware Preparedness Report.

Additional Support Programs Available from Progent
Progent offers the services of seasoned online consulting experts for contract IT projects. Progent's rates for ongoing development or consulting projects are set according to the level of expertise of the engineers assigned. Progent's background in these important fields of information technology enables clients to complete major projects economically and on schedule. Progent's project-based remote engineering services include:

  • Help Desk Call Center Support
    Progent's Call Center programs for companies with environments based on Windows, Cisco, Apple macOS and OS X, or UNIX/Linux platforms include comprehensive Help Desk services, shared Helpdesk support services, and Help Desk process consulting. Progent's Standard Help Desk Services provide smaller businesses a comprehensive service desk solution that handles all facets of online Level 1 desktop technical support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem solving, and reporting. Progent offers help desk services at a substantial discount off Progent's normal Level 1 desktop service rates, and Progent offers the option of fast as-needed escalation to Level 2 and Level 3 experts to handle complex issues.

    Progent's Help Desk Call Center consulting services can aid you in establishing an efficient new Help Desk Call Center or improving your current one, selecting or modifying Help Desk Call Center application software to handle the unique needs of your company, or providing temporary phone support personnel to supplement your internal Help Desk Call Center resources during high-demand events like software migrations, mass updates, or rolling out brand new business software.

    Progent's Call Center staff of seasoned information technology professionals gives your computer users in Boise Idaho fast access to an efficient technical support resource with years of experience delivering telephone-based support and online troubleshooting for networks that incorporate Windows, Cisco, Apple macOS and OS X, or UNIX/Linux products. Progent's concentration is to earn the Help Desk the reputation as a significant contributor to company productivity, and Progent's aim is to resolve and not simply record network problems.

  • Business Applications Services: Education, Development, and Integration
    Progent's Applications Experts staff can supply online professional engineering support and training in key business application areas including ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also can deliver consulting expertise, custom development, and training for popular Microsoft applications including Microsoft CRM, Microsoft Office Project, Microsoft Office 365 Word, and Microsoft Office 365 Excel. To learn more about Progent's consulting, custom programming, and education offerings, visit Progent's Applications Experts Group.

  • Centralized and Automated Management of Hybrid Cloud Environments
    System Center 2016 centralizes and automates the administration of hybrid cloud networks by offering advanced integration with Windows Server 2016 servers, Windows 10 clients; cohesive management of mixed-OS networks that incorporate Linux, Microsoft Hyper-V and VMware; and expanded public and private cloud support including tighter integration with Microsoft Intune for Apple iPhone and Android smartphone administration plus native integration with Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's System Center 2016 consulting experts can provide advanced remote and onsite support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can assist organizations of any size to plan and install a new deployment of Microsoft System Center 2016, extend or optimize an existing one, migrate efficiently from an earlier version of System Center, or troubleshoot your System Center solution.

  • Online Hybrid Network Monitoring and Reporting Support
    Progent offers businesses in Boise Idaho online hybrid network monitoring and reporting by providing Microsoft System Center 2016 Operations Manager (SCOM) expertise and System Center 2012 Operations Manager (SCOM 2012) troubleshooting and support. Progent can configure SCOM for your business so your network maintenance is proactive rather than reactive. By uncovering potential trouble spots before they cause downtime, system monitoring can minimize inconvenient and costly service crises. Progent can also provide help with system monitoring products such as Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX, Linux, Sun Solaris, or Apple macOS and OS X environments, Microsoft Windows networks, or environments that incorporate a variety of platforms.
How Your Boise Company Can Contact Progent's Remote Support Experts
To contact Progent about emergency remote support with Windows, Apple macOS and OS X, or Linux computer systems, go to Progent's Nationwide Remote Support, telephone 1-800-993-9400, or visit Contact Progent. For organizations and new ventures in Boise Idaho, Progent's phone-based network support specialists are ready to provide expert and economical IT help whenever your business has to have it. More than a decade of offering online repair services has earned Microsoft Partner status for Progent's consulting experts and has enabled Progent to acquire high-end troubleshooting skills and to refine remote access technology to fix IT problems quickly while avoiding the cost and lost time associated with on-premises service calls.

Even if your Boise organization relies on a regular independent support technician or maintains an in-house organization that know how to deal with typical network issues, Progent’s Microsoft and Cisco certified engineers are available to provide a convenient and seamless virtual extension of your on-site resources for situations when your usual service personnel either don't have the bandwidth or the experience to address unexpected system emergencies or particularly complicated integration problems.

Benefits of Progent's IT Support for Businesses in Boise Idaho
Progent's remote network troubleshooting services enable your Boise company to enjoy the benefits of on-call, enterprise-class network support without the cost of maintaining an in-house IT organization. Your network will acquire added strategic worth by being more reliable, productive, and secure. Advantages to your company include:

  • Seamless virtual extension of your local IT resources
    With most companies in Boise Idaho, nearby network support providers, whether represented by independent consultants or a full-time IT staff, can take care of the majority of network issues. However, serious problems sometimes occur when local resources are too busy or absent, and some trouble may be associated with technology that is unfamiliar to your usual service people. In these instances, Progent's online service experts provide a convenient, fast, and budget-friendly way to augment your local resources and to transfer useful knowledge to improve your ability to handle downstream problems in-house.

  • Reduced Reliance on Freelance Service Providers
    For network maintenance, smaller organizations commonly rely on individual freelance service providers. While independent consultants carry less overhead than big support organizations and can afford to charge marginally less, they are sometimes overextended, making it difficult to respond rapidly to urgent situations. If an independent service provider is occupied with another customer, sick, on vacation, or in training, the lack of backup help may require your company to go without help during an emergency. As your company expands, system downtime and problems with critical software become more expensive. The budget you thought you were saving on an independent can be eaten up quickly by lost productivity. Progent offers a dependable source of backup support experts to make sure your network is always up and running.

  • Create a Solid Basis for Seamless Expansion
    Companies typically start with an information architecture implemented on a modest budget. Without a robust infrastructure, band-aid repairs often get thrown onto an unstable foundation. As a network grows, reliability and expandability problems can impede the success of the business. These poorly built systems need careful analysis, smart long-term planning, and extensive technical knowledge to upgrade to a network architecture that can deliver the solid foundation to meet vital business requirements and simplify future growth.

  • Work with Problem Solvers Instead of Product Resellers
    Smaller companies require guidance and technical training to negotiate an ever more complicated maze of product alternatives available for accelerating business success and enhancing efficiency. These companies hardly need a network engineer who is trying to earn a commission on a specific vendor's technology. Network consulting and product sales can result in a situation where the recommended solution is built around a profitable product instead of the true needs of a client. Progent avoids these conflicts by selling just services instead of products. This allows Progent to align technical consulting with the real interests of customers.

How Is Progent Different from Other Service Firms?
Progent is a Microsoft Certified Partner support firm and Progent's staff size, depth of technical background, refined remote support tools, and familiarity with corporate IT enable offices to escape the pitfalls of excessive reliance on smaller service firms, individual freelance service providers, or over-stretched internal IT help.

Progent stands out by offering:

How Does Our Company Begin Receiving Remote Technical Support from Progent?
To get started with Progent's Nationwide Remote Support offerings or to find out more about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent requirement for network help, visit Immediate Online Support.



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    To see answers to common questions concerning becoming employed by Progent, see Working with Progent Frequently Asked Questions.

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    Progent's ProSight Email Guard uses the services and infrastructure of leading data security companies to deliver centralized management and comprehensive protection for your email traffic. The powerful structure of Progent's Email Guard integrates cloud-based filtering with a local security gateway appliance to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. The Cloud Protection Layer serves as a first line of defense and keeps the vast majority of threats from reaching your security perimeter. This decreases your exposure to external attacks and conserves system bandwidth and storage. Email Guard's on-premises security gateway device provides a further layer of analysis for inbound email. For outgoing email, the onsite security gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and encryption. The on-premises security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that originates and ends inside your security perimeter.

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    Progent’s IT outsourcing packages provide budget-friendly network consulting for small businesses. Whether it includes designing system infrastructure, setting up an internal Help Desk or using an outside one, rolling out an updated email platform, monitoring your system, or building a web-based eCommerce application, outsourcing your IT engineering services can reduce costs and eliminate uncertainties, permitting network service expenses to increase in a more linear and controlled fashion than is possible by assembling a large, knowledgeable in-house IT staff. Progent’s Outsourcing White Paper and flyers show how Progent can help you build a secure and robust network foundation for your vital applications powered by Microsoft Windows including Office XP, Office 2003, and Office 2000.

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    Progent offers enterprise clients the services of a certified NetApp consultant for online or onsite expertise for NetApp's entire portfolio of SAN software and hardware products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod cloud architecture, SnapMirror, SnapVault and OSSV continuous D2D backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Reporting and Insight analytics, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware lines. Components of NetApp SAN storage technology supported by Progent include SAN dsign, cloud deployment, virtualization, migrations, non-disruptive updates, storage management, security and compliance, disaster recovery, and remediation. Progent offers Level 3 support to help you to take care of problems with NetApp SAN environments quickly and affordably based on best practices.

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    Progent's UNIX family support services offer small businesses and developers assistance with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent can give your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide array of experience offers you a convenient single consulting firm to show you how to build and maintain a secure and robust cross-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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    Progent's Microsoft engineers can provide advanced support in deploying, using and debugging all versions of Microsoft Project, Microsoft Project Server, and Microsoft Project Online and can deliver a broad range of affordable online consulting services based on industry best practices to help businesses of any size to receive all the benefits of this powerful platform. Support services offered by Progent include solution planning, software configuration and upgrades, strategies for safe collaboration among local and offsite users, network infrastructure optimization, and specialized online training classes.

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    Progent’s Microsoft-expert engineers can help you to update your application servers and/or workstations from 32 bits to 64 bits. Progent can assist you to understand the costs and benefits of upgrading to 64-bit computing, plan an efficient migration process that reduces operational disruptions, and offer economical, expert online help to assist your organization to configure 64-bit software and application programs on your existing computers.

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    Progent’s high availability interoffice connectivity and fault tolerant network connection professionals can help small organizations achieve fault tolerant Interoffice connectivity via fully redundant networks with transparent failover. Progent’s Cisco Certified Internetwork Experts can design and deploy high-availability Inter-office connections based on zero-downtime EIGRP routers or zero-downtime OSPF deployment of Cisco routers. Progent can demonstrate how multi-path connections and transparent fail-over offers affordable 24x7 interoffice networking.

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    Progent's ProSight portfolio of managed IT services are intended to offer businesses who have minimal in-house network administration and support teams with affordable help from world-class management tools and consulting expertise. Benefits of the ProSight catalog of managed IT services include fixed IT maintenance costs, automation of common administrative tasks, ongoing adoption of the latest information technology, graceful migration from older systems to modern solutions, improved alignment of information technology with strategic goals, guidance from veteran network consultants, and freeing up management to focus on business instead of fast-evolving information technology.

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    Progent offers high availability load balancing support covering system load balancing, load balanced applications, LAN/WAN infrastructure routing, and content dispatching products including Cisco Content Engine. fault tolerant load balancing vendors for which Progent can provide consulting services include Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco Content Services Switch, Cisco Content Engine and LocalDirector 400 series, and F5 Networks 3-DNS.

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    Progent's expert consultants can show you how to design and implement an efficient in-place Exchange Server 2007 upgrade plan that avoids productivity downtime, reduces long-term support demands, and makes your Microsoft Exchange 2007 Server easy to manage. For complex multiple server or multi-location migrations, Progent has the background to complete your project quickly and economically. Progent's Microsoft Exchange Server 2007 support, repair, and consulting offerings include expertise with the configuration of outside vendor add-ons to Microsoft Exchange Server 2007 that are best aligned to your business needs.

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    If you want to update your production web site, create internal webs for applications such as human resources or employee training, design a high-impact web presence for a new venture, or generate line-of-business, data-driven specialized web applications, Progent can provide talented and proven web developers. Progent's experts can also help you design and maintain a secure, robust server and communications network, including off-site and wireless access, to run your web solutions.

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    Progent's Cisco-certified Wi-Fi technology consultants can assist organizations to configure, administer, and debug Cisco Wi-Fi products including Aironet and Meraki 802.11ac wireless access points as well as Cisco's Wireless Network Controllers.

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    Progent’s Cisco-Certified technology experts provide professional PIX Firewall consulting services encompassing design, integration and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers robust user and software policy enforcement, mutlivector attack security, and safe access services. Extending from compact, plug-and-play desktop appliances for small offices and home offices to modular gigabit products, Cisco PIX firewalls offer a healthy level of security, speed and reliability for information networks of all sizes. PIX firewalls are build around a hardened, specially designed operating system, PIX OS, minimizing possible OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated security and connectivity services, including powerful application-aware firewall services, Voice over IP and multimedia security, site-to-site and remote-access IPsec VPN networking, intelligent access services, and extensive administrative tools. Progent’s Cisco experts can help you select and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

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    Progent's Wi-Fi consultants can help you to deploy Cisco Wi-Fi controllers to manage and monitor wireless networks of any size. Progent can assist you to administer and debug your current Cisco-based Wi-Fi solution or carry out a smooth upgrade to Cisco's modern Wi-Fi controller technology.

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    Progent's Microsoft-certified consulting experts have over 10 years of background designing, implementing, enhancing and fixing System Center Operations Manager environments and can provide organizations of all sizes advanced online or onsite consulting support for System Center 2012 Operations Manager. Progent can help your company to plan a topology for Microsoft SCOM 2012 servers that provides the performance and resilience needed to watch over your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a mixed environment. Progent can also assist you to install and customize SCOM 2012 management packs according to best practices for monitoring network infrastructure as well as Microsoft and 3rd-party apps and services. Also, Progent can provide responsive online or onsite technical support to assist you to fix critical issues detected by System Center 2012 Operations Manager.

  • Small Business Server 2008 Remote Technical Support Microsoft SBS 2008 Support and Setup
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    Progent provides Windows 2003 Cluster Server assistance to help your company deploy zero-downtime clustered servers that can deliver 24x7 operation. Clustered Windows servers for zero-downtime networks include Windows Cluster Server, Microsoft SQL Cluster, and Microsoft Exchange Server Cluster. By showing you how too design zero-downtime clustered server solutions around Windows Server 2003 Cluster, Progent’s Certified Windows engineers make sure that your non-stop clustered servers are set up to maximize the competitive value of your IT network.

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    Progent's certified SonicWall firewall experts can help you integrate, maintain, and tune SonicWall firewall appliances including the newer SonicWall TZ, NSa and NSsp families of appliances and the older SonicWall PRO 2040 devices. Progent's CISSP and GIAC-certified network security experts can show you how to incorporate SonicWall security gateways into an end-to-end security plan and design security into your business practices.

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    For smaller organizations, network security and information assurance and regulatory compliance can be excessively complex to master but too dangerous to overlook. The largest largest enterprises have been hacked, and the top cloud services have on occasion been taken down. It seems as though there's no place to run. Progent has made it affordable for smaller businesses to implement vital security tasks effectively by offering the advantage of billable time to the closest minute with no minimum billing for online support. This means you can have the help of a seasoned information consultant to provide just the help you need when you need it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP premier consultants can assist your business with any aspect of system security including vulnerability audits, virus screening and recovery, spam and email content filtering, email data leak protection, compliance reporting, and designing a comprehensive security plan.

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    Progent's Microsoft-certified ISA Server consultants have broad experience developing corporate security designs for IT networks with multiple sites, remote workers, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall consultant can help your small company design and deploy a configuration of ISA Server 2004 that meets your IT protection needs without restricting your network.

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    Progent's Cisco CCIE-certified wireless network experts offer online or onsite integration and debugging services to help you to design, implement, update, optimize, manage and troubleshoot Aironet Wi-Fi AP environments of any size or architecture. Progent's Cisco Wi-Fi controller experts can also help you to integrate your Wi-Fi environment with your wired network infrastructure and cloud-hosted resources to create an enterprise connectivity solution that is easy to administer and scale. Progent also offers affordable Wi-Fi site surveys to assist you to decide the most appropriate selection, location and configuration of Aironet Wi-Fi APs to work with your specific workplace layout, building structure, and expected network traffic.

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