Fast Online Troubleshooting for Boise Idaho Computer Networks
Urgent Phone Consulting for Boise NetworksFor businesses located in Boise Idaho, Progent provides online help for networks based on Microsoft Windows, Cisco, Apple macOS and OS X, or Linux platforms. Progent's Microsoft Premier consulting experts have delivered remote troubleshooting to businesses in every state in the United States. (Check out recommendations from Progent's clients.) Progent also can furnish the consultation services of Cisco CCIE network specialists to solve challenging infrastructure problems, as well as the assistance of CISSP-qualified cybersecurity consultants to help with advanced security design and troubleshooting jobs.

Progent's remote technical support experts offer exceptional leverage because they have the real-world background and are equipped with the advanced tools needed to resolve most information system issues quickly. This reduces immediate expenses since solutions use up fewer billable minutes. Online help also avoids the cost of sending an engineer to your site. Your company saves even more with indirect expenses by minimizing or eliminating system outages and related costs resulting from business discontinuity, disgruntled clients, unproductive employees, and distracted executives. Progent's extensive online technical support know-how is particularly valuable for businesses that depend on public clouds for critical network infrastructure or applications like Azure, Office 365 Exchange Online, Amazon AWA, Google Cloud, or where on-premises support may not be an alternative.

Progent's billing policy for remote help is structured to leverage your network support dollar. Progent charges on a per-minute basis for phone consulting, so you owe exclusively for the services that you actually get. Unlike typical remote support companies, Progent imposes no service activation surcharge or minimum job duration. Progent's one-minute granularity and clean model for pricing avoid situations where fast repairs manage to turn into large tabs. Progent's penchant for dealing with technical issues efficiently means you saves cash.

Progent's Remote Consulting and Troubleshooting Services
Over time, Progent has fine tuned an array of customized technologies and field-proven processes which promote the maximum level of efficiency for remote engineering help and troubleshooting for IT networks of any size. Progent provides safe Virtual Private Network support for gateways from a variety of leading vendors such as Microsoft, Cisco, SonicWall and Checkpoint. Protected VPN connectivity permits the experts of Progent's remote service group to connect to your company's system remotely without violating network security.

Progent's advanced service reporting system keeps extensive histories for the service that Progent's clients have been provided. Progent's team service personnel have access to the specifics of all help provided to each client by every Progent engineer. This archive of anomalies and fixes is structured as a readily accessible support database that allows Progent's online support professionals to communicate their knowledge with the whole team to make sure that the quality of Progent's technical support grows daily. Progent's advanced accreditations and working associations with important industry leaders including Cisco and Microsoft make available additional extensive support databases and permit quick access to manufacturers' internal engineering staff with the result that Progent's online consulting experts can arrive at optimal resolutions in the least time.

Remote support available from Progent to companies in Boise Idaho include:

Progent's ProSight Flat-rate Managed Services for Small and Medium Size Businesses
Progent provides a selection of budget-friendly, flat-rate managed services intended to enable small and medium-size businesses to benefit from the same cutting-edge IT solutions used by many of the world's leading corporations. Progent's ProSight series of IT management outsourcing services addresses all critical facets of modern networking such as email content filtering, security and compliance, automated backup and disaster recovery, infrastructure management, VM cloud hosting, and IT resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes cutting edge behavior-based analysis technology to guard endpoint devices as well as physical and virtual servers against modern malware assaults such as ransomware and email phishing, which routinely escape traditional signature-based AV tools. ProSight Active Security Monitoring protects on-premises and cloud resources and provides a single platform to address the entire malware attack lifecycle including blocking, detection, mitigation, remediation, and forensics. Key capabilities include one-click rollback using Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Endpoint Security and Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection (ESP) services deliver ultra-affordable in-depth protection for physical servers and virtual machines, workstations, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and modern behavior analysis for continuously monitoring and responding to cyber assaults from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alarms, endpoint control, and web filtering via cutting-edge technologies incorporated within a single agent managed from a single control. Progent's data protection and virtualization consultants can help you to design and configure a ProSight ESP deployment that meets your company's specific requirements and that helps you prove compliance with legal and industry information security regulations. Progent will assist you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that require urgent action. Progent's consultants can also assist you to set up and test a backup and restore solution like ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services offer small and medium-sized organizations a low cost end-to-end solution for secure backup/disaster recovery. Available at a low monthly price, ProSight DPS automates your backup activities and enables rapid recovery of critical data, apps and virtual machines that have become lost or corrupted due to hardware failures, software glitches, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR consultants can provide advanced support to configure ProSight Data Protection Services to to comply with government and industry regulatory standards such as HIPAA, FINRA, PCI and Safe Harbor and, when needed, can help you to restore your business-critical information. Find out more about ProSight Data Protection Services Managed Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the technology of leading data security companies to deliver web-based control and comprehensive protection for your email traffic. The powerful structure of Email Guard integrates cloud-based filtering with a local gateway appliance to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks most unwanted email from making it to your network firewall. This decreases your vulnerability to inbound threats and saves network bandwidth and storage space. Email Guard's on-premises security gateway appliance provides a further level of analysis for inbound email. For outbound email, the on-premises security gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The local gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that stays within your corporate firewall. For more details, see ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progent’s ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized businesses to map, monitor, optimize and troubleshoot their networking hardware such as routers and switches, firewalls, and load balancers as well as servers, printers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network diagrams are always updated, copies and manages the configuration information of virtually all devices on your network, monitors performance, and sends notices when problems are discovered. By automating time-consuming network management processes, ProSight WAN Watch can cut hours off common tasks like making network diagrams, reconfiguring your network, finding devices that require important updates, or identifying the cause of performance issues. Learn more about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that incorporates advanced remote monitoring and management techniques to help keep your IT system operating at peak levels by tracking the state of critical computers that power your business network. When ProSight LAN Watch uncovers an issue, an alarm is sent automatically to your specified IT staff and your Progent engineering consultant so any potential issues can be addressed before they have a chance to disrupt your network Find out more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a protected Tier III data center on a fast virtual host configured and managed by Progent's IT support experts. With the ProSight Virtual Hosting model, the customer retains ownership of the data, the OS platforms, and the apps. Because the environment is virtualized, it can be moved easily to an alternate hosting environment without requiring a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, you are not tied one hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, update, find and protect data about your network infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be alerted automatically about impending expirations of SSLs ,domains or warranties. By updating and managing your network documentation, you can save up to half of time wasted trying to find critical information about your IT network. ProSight IT Asset Management includes a centralized location for storing and sharing all documents required for managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT information. Whether you’re planning improvements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you need as soon as you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost alternative for small and mid-size organizations to obtain an unbiased assessment of the health of their information system. Based on some of the leading remote monitoring and management (RMM) tools in the industry, and supervised by Progent's certified group of IT experts, ProSight Network Audits show you how well the deployment of your core infrastructure assets conform to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide immediate ROI such as a cleaner Active Directory (AD) system. Both versions also come with one year of advanced remote network monitoring and management. Benefits can include lower-cost network management, better compliance with government and industry security requirements, higher utilization of IT assets, quicker troubleshooting, more dependable backup and restore, and less downtime. See more about ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is a low-cost service built around a brief phone discussion with a Progent information assurance expert. The interview is intended to help assess your organization's preparedness either to stop or recover quickly after an assault by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you personally to collect information concerning your current security profile and backup/recovery platform, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can follow industry best practices to deploy an efficient security and backup/recovery environment that meets your business requirements. For more information, refer to Progent's ProSight Ransomware Preparedness Report.

Additional Consulting Programs Offered by Progent
Progent can provide the skills of seasoned remote consulting experts for contract IT programs. Progent's charges for longer-term consulting tasks are set according to the level of expertise of the consultants required. Progent's experience with these special fields of information technology allows customers to complete critical projects within budget and on schedule. Progent's special remote consulting solutions include:

  • Help Desk Call Center Expertise
    Progent's Help Desk Call Center service offerings for organizations with environments based on Microsoft Windows, Cisco, macOS and OS X, UNIX, or Linux platforms include full-service Help Desk services, co-managed Help Desk services, and Helpdesk process consulting. Progent's Standard Help Desk Services provide small organizations an end-to-end service desk solution that manages all aspects of remote desktop technical support from initial requests through trouble ticket generation, screen sharing, progress tracking, problem resolution, and reporting. Progent provides call desk services at a substantial discount from Progent's regular desktop service rates, and Progent offers the additional option of fast as-needed escalation to Level 2 and Level 3 experts to handle challenging issues.

    Progent's Call Center consulting expertise can assist you in establishing an efficient new Help Desk or improving your current organization, identifying or customizing Help Desk Call Center software products to meet the particular demands of your corporation, or adding occasional online staff to reinforce your internal Call Center resources to handle demanding events such as software migrations, major updates, or installing brand new business software.

    Progent's Help Desk Call Center team of experienced network consultants provides your clients in Boise Idaho instant contact with a large technical support resource with substantial background providing phone help and remote diagnostics for IT systems based on Microsoft Windows, Cisco, macOS and OS X, UNIX, or Linux technology. Progent's mission is to earn the Call Center the reputation as a significant contributor to business productivity, and Progent's intent is to resolve rather than just annotate IT issues.

  • Business Applications Support: Training, Development, and Integration
    Progent's Applications Consulting staff offers phone-based advanced engineering support and education in specific business application fields that include Enterprise Requirements Planning, MRP, customizing accounting packages, and CRM. Progent also offers consulting, custom programming, and education for Microsoft applications such as Microsoft CRM, Microsoft Office Project, Office 365 Word, and Office 365 Excel. For additional information about Progent's expertise, customization, and education offerings, go to Progent's Business Application Experts Group.

  • Unified and Streamlined Administration of Hybrid Cloud Environments
    Microsoft System Center 2016 unifies and automates the management of hybrid cloud networks through comprehensive support for Windows Server 2016, Windows 10 clients; seamless integration of multi-OS networks that include Linux, Microsoft Hyper-V and VMware vSphere; and expanded public and private cloud support including closer integration with Microsoft Intune for iPhone and Google Android smartphone management plus native integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's System Center 2016 consultants offer world-class remote and onsite support for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to plan and install a new deployment of System Center 2016, extend or optimize your current one, migrate efficiently from a prior version of System Center, or debug your System Center solution.

  • Remote IT Infrastructure Monitoring Services
    Progent can deliver organizations in Boise Idaho online hybrid network monitoring and reporting by providing System Center Operations Manager consulting services and Microsoft System Center 2012 Operations Manager (SCOM 2012) troubleshooting and support. Progent can adapt Operations Manager to fit your business so your IT support is proactive and automated. By detecting emerging trouble spots before they result in network outages, remote monitoring can minimize stressful and expensive network breakdowns. Progent can also assist with network monitoring utilities such as Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX/Linux, Sun Solaris, or Apple macOS and OS X networks, Windows systems, or environments based on a variety of platforms.
How Your Boise Company Can Contact Progent's Remote Service Experts
To contact Progent about emergency online help with Microsoft Windows, macOS and OS X, or Linux/UNIX environments, visit Progent's Emergency Online Help, call 1-800-993-9400, or see Contact Progent. For businesses and startups in Boise Idaho, Progent's phone-based network support engineers are ready to provide effective and affordable system help the moment your business requires it. Long experience delivering online repair services has earned Microsoft Partner certification for Progent's team of engineers and has enabled Progent to acquire high-end troubleshooting capability and to refine online access tools to solve computer problems quickly while eliminating the cost and lost productivity that comes with on-premises support visits.

Even if your Boise organization has a local independent consultant or employs an in-house organization that can deal with day-to-day computer issues, Progent’s Microsoft certified consultants are available to provide an easy and transparent remote extension of your on-site resources for situations when your regular service personnel either lack the time or the knowledge to resolve unexpected network emergencies or especially complex integration projects.

Benefits of Progent's Network Help for Companies in Boise Idaho
Progent's online IT consulting services allow your Boise company to enjoy the benefits of immediate, enterprise-grade IT support without the cost of managing an in-house IT staff. Your information system will acquire greater strategic worth by being increasingly reliable, efficient, and secure. Benefits to your company include:

  • Convenient remote extension of your local IT resources
    With most offices in Boise Idaho, local computer support providers, whether consisting of independent consultants or an in-house maintenance staff, can solve the majority of technical issues. On the other hand, serious problems can strike when local resources are overstretched or unavailable, and some trouble may involve IT products that is unfamiliar to your local service personnel. In these cases, Progent's on-call service professionals provide a convenient, fast, and affordable solution to supplement your regular resources and to transfer useful knowledge to improve your ability to handle future issues locally.

  • Reduced Reliance on Individual Consultants
    For IT maintenance, smaller offices commonly rely on independent freelance service providers. While independent service people have less overhead than big service companies and can often charge lower rates, they are often overbooked, making it impossible to respond rapidly to urgent situations. If an independent consultant is occupied with another client, sick, on a trip, or in training, the absence of reserve help may require your business to go without assistance during an emergency. As your company expands, system unavailability and problems with critical software are more costly. The budget you thought you were saving on an independent can be consumed quickly by reduced productivity. Progent provides a reliable source of backup service expertise to make sure your network stays up and running.

  • Build a Scalable Foundation for Seamless Expansion
    Companies often start with an information system implemented on a modest budget. Lacking a scalable infrastructure, band-aid repairs can get thrown on top of an unstable foundation. When a network grows, stability and expandability problems can impede the productivity of the organization. These poorly designed environments require careful assessment, smart long-term planning, and extensive technical expertise to evolve to a network architecture that can provide the solid foundation to meet current business requirements and ease future growth.

  • Work with Problem Solvers Instead of Product Resellers
    Smaller businesses need guidance and technical training to navigate through an ever more complicated maze of technology options capable of accelerating business growth and enhancing efficiency. Businesses hardly need a computer engineer who is motivated to resell a specific vendor's products. IT consulting and product sales can lead to a scenario where the recommended solution is designed around a profitable technology instead of the genuine needs of a business. Progent avoids these conflicts by offering only services instead of products. This enables Progent to align technical expertise with the real needs of customers.

What Makes Progent Different from Other Support Organizations?
Progent is a Microsoft Partner consulting firm and Progent's number of employees, breadth of IT background, fine tuned support software, and understanding of corporate IT enable companies to avoid the pitfalls of excessive dependence on smaller consulting organizations, independent freelance consultants, or over-stretched internal IT help.

Progent stands out by offering:

How Does My Business Begin Receiving Online Technical Support from Progent?
To initiate Progent's Nationwide Remote Support services or to learn more about Progent's phone support programs, call Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent requirement for IT support, visit Immediate Online Support.



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  • Excel Power View Developer Microsoft Certified Technology Professional Excel and SQL Server
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    The clustering feature set incorporated into the Datacenter and Enterprise versions of Windows Server 2008 has been dramatically re-engineered to streamline the installation, configuration, and management of clusters that provide greater levels of network dependability, protection, efficiency, and flexibility. New or improved capabilities include cluster verification, revamped setup and installation, unified cluster administration, new cluster infrastructure for maximum uptime, hardened security and quorum structure, fewer failure points, more disk and memory capacity, and enhancements for geographically dispersed clusters. Progent's Microsoft-certified consultants can assist your company evaluate the business benefits of failover clusters, plan and implement an installation, educate your network support personnel to manage your cluster environment, provide continuing consulting and support services, and create and validate a business continuity procedure.

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    Microsoft Dynamics GP/Great Plains accounting includes analysis and reporting capabilities that allow you to monitor all business processes, sales and spending, and sales trends with integrated drill-down, inquiry, and reporting capabilities. Progent's Microsoft Dynamics GP reporting support services can enable you to design reports that let you understand your business more completely, turning raw data into useful business information. Progent can enhance your reporting and business analysis by offering Crystal Reports consulting, FRx help, and Microsoft Excel programming. In addition to offering reporting help, Progent can supply Microsoft .NET consulting, Microsoft SQL Server expertise, and application experience with VBasic, XML and other development environments in order to offer custom line-of-business software development and web commerce applications that work seamlessly with Dynamics GP.

  • Hyper-V 3.0 Shared Nothing Live Migration Support and Help Network Engineer Hyper-V 3.0 Shared Nothing Live Migration
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  • Juniper NetScreen 5400 Firewall Cybersecurity Contractor Juniper NetScreen 5400 Firewall Protect
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    System Center Configuration Manager 2016 automates application and device deployment across multiple sites, simplifies compliance settings control, inventories network resources, protects against corporate data leakage, provides network health monitoring, enables safe end-user self service, and offers a common point of control for administering multi-operating system networks based on on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud specialists can help businesses of any size with any aspect of planning, installing, operating and troubleshooting a System Center 2016 Configuration Manager solution for on-premises, cloud, or hybrid networks.

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  • Microsoft Azure enterprise hybrid cloud solutions Consultants Services Microsoft Azure enterprise hybrid cloud solutions

    • Ubiquiti access point Consultancy
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    Progent offers quick access to the skills of veteran Wi-Fi consultants who can help organizations to assess the advantages of Ubiquiti UniFi wireless APs for your business and assist you to design, deploy, maintain, and troubleshoot your UniFi network. Progent can also conduct a wireless site survey to assist you to choose, configure, and place Ubiquiti UniFi wireless APs for your required coverage and throughput.

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    Dynamics GP accounting includes analytics and reporting capabilities that let you monitor all operations, sales and spending, and market patterns with integrated drill-down, query, and reporting capabilities. Progent's Dynamics GP/Great Plains reporting consulting services can help you create reports that let you analyze your business more completely, converting raw data into useful management information. Progent can enhance your reporting and business analysis by offering Crystal Reports expertise, FRx help, and Microsoft Excel assistance. In addition to delivering reporting help, Progent can provide Microsoft .NET consulting, Microsoft SQL Server expertise, and programming experience with VBasic, XML and other tools in order to deliver specialized business application development and web commerce applications that integrate seamlessly with Microsoft Dynamics GP.

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    Remote continuous network monitoring, proactive alarms, and actionable reports are vital to preserving the proper operation of your network and eliminating unnecessary and costly downtime. Remote Monitoring and Management solutions have advanced to the point that businesses of any size can afford a level of network stability that was once reserved for enterprises. Progent offers several Remote Monitoring and Management (RMM) options delivered as economical service packages created to assist your company to identify and fix a an array of network problems before they can impact your business.

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    • Palo Alto Networks VPN Computer Security Specialist
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    Progent's Palo Alto Networks firewall experts can help you choose, configure, and manage Palo Alto Networks firewall appliances to provide a modern cybersecurity solution that extends across your on-premises and cloud-based resources and guards any user at any location with any endpoint device.

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    • Consult VMware Site Recovery Manager Compliance
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    VMware's NSX network virtualization platform allows you to build entire networks in software. NSX permits virtual networks to be deployed instantly and managed with a high level of automation independent of the hardware making up the underlying network infrastructure. VMware Site Recovery Manager (SRM) allows automated recovery, application mobility, plus transparent site migration, failback and site re-protect. SRM also permits non-disruptive testing for disaster recovery, updates and patches and can produce audit reports to confirm complete service recovery, validate SLAs and demonstrate disaster recovery compliance. When used with VMware's NSX virtual network platform, VMware SRM can rapidly restore the complete logical network topology at the recovery site. Progent offers the skills of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager integration specialist to help you to design, configure, test and manage a disaster recovery solution powered by VMware SRM and VMware NSX.

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    • 24-Hour Mid-sized Company Migration Support
    Midsize Business Computer Network Support

    Progent offers network support for mid-size businesses who have 100 to 250 network users. The mid-size company or office has traditionally been an underserved segment of the market for IT support expertise. The cost structures and support access practices of major outside support organizations make them excessively expensive for the typical small business or small medium business (SMB), which commonly relies on a modest information technology budget with which to maintain an information system whose complexity and capability are frequently comparable to the information systems of much larger enterprises. Progent's support delivery model, which takes full advantage of online support, virtual network technology and proactive server monitoring, dramatically reduces the IT support costs of a small-medium business while providing the small organization with enterprise-level service from certified, world-class consultants knowledgeable in a wide range of midsized business technologies. If your medium size organization or small business is searching for the quality of IT support needed for a mid-size office without paying enterprise costs, you need Progent.

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    Progent offers affordable online and onsite support to assist businesses of any size to migrate any part of their core network infrastructure to Google Cloud Platform services. This can save time and hardware expense and enable the use of Google's state-of-the-art AI and machine learning tools. Progent can assist your IT team with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness assessment, architectural design and review, testing, configuration, administration, performance tuning, licensing management, backup/restore solutions, and security strategies.

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    Cisco's Small Business 100, 300 and 500 family of APs are Linux-based units engineered as value-priced wireless APs for small offices. Progent's Cisco CCIE wireless infrastructure consultants offer online or on-premises integration and troubleshooting services to help you to design, configure, upgrade, optimize, manage and debug Cisco Small Business wireless access point environments of any scale or architecture.

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  • Small Business IT Outsourcing Whitepapers IT Outsourcing Advantages White Paper
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    • Engineer Exchange 2000 Server
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    Progent is one of the most expert network support companies for integrating email and messaging solutions powered by Exchange 2000 Server. Progent is skilled in helping small businesses get the full advantages of Exchange 2000 for common situations such as upgrading from Exchange 5.5, moving from an ISP-managed or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 Server support.

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    • Windows Server 2016 On-site Technical Support
    Microsoft Windows 2019 Computer Consultants

    The sophistication and connectivity requirements of Microsoft Windows Servers requires an IT consulting firm with hands-on expertise and broad knowledge in designing and building cohesive, end-to-end business technology systems. The background of Progent's Microsoft-certified experts, which averages over 10 years supporting Microsoft technology, ensures you success deploying Windows Server 2008 and Windows Server 2003 to match closely with your strategic goals. Progent’s consulting support can help you with planning, deploying, managing, and supporting Windows Server solutions that maximize the productivity of your IT network. Progent’s consultants can help you with Windows 2008 R2 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server as well as Windows 8, Windows 7, Windows XP and other clients.

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    • Specialists Project Implementation
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    For advanced project management assistance, Progent can provide the services of senior information technology experts with decades of experience in technology management, application development, and process engineering for organizations ranging from Big 4 firms to dot-com startups to state government agencies. These proven IT managers can provide project management skills to help enterprise clients adhere to best practices to ensure that strategic projects are successfully completed on schedule and on budget.

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    • SMS Server Migration IT Consultants
    24 Hour Remote Technical Support Microsoft SMS

    Systems Management Server provides added functionality for change and configuration management of Windows-powered systems via SMS Feature Packs. Feature Packs reduce the net operational costs of managing and configuring software by making it simpler to install system images, manage mobile computers, and run management utilities. In addition to alerting you about techniques to save management costs by deploying Microsoft SMS 2003 Feature Packs, Progent's consulting experts can help you prepare and implement IT projects that cover areas that Feature Packs are intended to make more efficient. Progent's migration and upgrade services can minimize cost and eliminate business disruption as you transition to the latest operating systems and applications. Progent's wireless engineers can help you develop efficient processes and standards to manage PDAs and intelligent mobile communication devices so your field force remains productive and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can help you design a security plan that includes policies, processes and IT products to keep your IT network protected.

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    • Online Consulting Small Business 300 Access Point
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    Progent's Cisco-certified Wi-Fi integration consulting experts can help you to configure, administer, and debug Cisco Small Business Wireless Access Points.

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    System Center 2016 and NetApp Integration Computer Consultants

    Progent has more than 10 years of experience configuring, and supporting the key platforms included with Microsoft System Center and can assist your organization to design, configure, manage, and repair your System Center solution to maximize the availability and responsiveness of your applications and infrastructure across a mix of Windows and Linux/Unix operating systems and on-premises and Cloud-connected fabric. Progent's consultants can help your organization to upgrade to the latest version of System Center from a previous one or from another datacenter management solution to deliver the benefits of best-in-class provisioning, management automation, security and compliance, plus datacenter and critical application availability and performance monitoring.

  • Technology Professional Exchange 2003 to Exchange 2010 Upgrade Exchange Migration Specialist
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    • CISSP-ISSAP Certified Technology Consulting Services
    Security Architecture Engineers

    Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP status through rigorous examination and significant experience with network security design. ISSAP consultants have in-depth knowledge of access management systems and methodologies, telecommunications and network infrastructure protection, cryptography, requirements analysis, business continuity planning (BCP) and DRP, and physical security integration. Progent's ISSAP-premier security specialists can help your company with all phases of architecture security.

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  • Top Consult Microsoft Teams conference bridges Consultant Services Microsoft Teams conference bridges
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    • Emergency Specialist ProSight Small Business Private Clouds
    ProSight Small Business Private Clouds Consulting Services

    Progent's ProSight Virtual Hosting and Management service offers comprehensive hosting of a small or mid-size organization's servers in a solution that gives the highest degree of dependability and expandability and is in addition simple to transfer to another host. ProSight Virtual Hosting services are based on mature virtualization platforms that enable small and midsize businesses with mixed- platform environments to economize dramatically on the expense of capital investments, system support, and network administration while achieving enterprise-class reliability and an unprecedented level of vendor independence.

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    Progent offers remote and on premises expertise to assist you with any phase of business intelligence reporting ranging from troubleshooting or modernizing reports to planning and deploying an advanced BI solution. Progent's BI consultants can assist your company to maintain your current BI system, help you to upgrade databases and applications from a legacy reporting product to a current one, and provide custom online training tailored to your individual requirements. Progent’s management reporting professionals offer expertise in all popular BI reporting and visualization platforms including Microsoft's SQL Server BI stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics add-ins such as Power Pivot, Power Query and Power View, and Report Builder.

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    • MRTG for Linux Consulting Services
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    Network monitoring typically involves observing a network’s resource usage in order to identify data traffic backups or troubleshoot hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free monitoring tools that run under Linux and can be deployed to observe multi-OS networks where UNIX and Windows coexist. Progent's system support engineers can show you how to use both these programs to optimize and troubleshoot your network. Progent's UNIX support services provide small companies and developers help with administering and supporting UNIX/Linux and Solaris networks that coexist with Windows-based technology.

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    Progent can help businesses of any size to follow best practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage, and library resources; design, implement, and administer private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for enterprise-class monitoring. Progent can assist your company to upgrade from a legacy version of SCVMM or from a third-party virtualization management platform, and Progent can show you how you to optimize and repair your existing SCVMM environment so you get maximum business value.

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    • Microsoft Financial Software IT Services
    Microsoft Expert IT Consulting Great Plains Migration

    Microsoft Dynamics GP/Great Plains allows you to grow and control your company more efficiently by offering easy availability of strategic information and a fast return on investment. Dynamics GP/Great Plains confers important business benefits including its ability to expand the reach of your organization, handle your accounting, computerize financial processes, unify procedures throughout your company, improve inventory control, enhance order accuracy, grow sales and minimize lead-time, and maximize free cash flow. Progent can help you set up and manage a robust, safe server and network infrastructure to support Great Plains, and can provide expert Dynamics GP consultants to help you reap all the benefits of your Microsoft Dynamics GP/Great Plains business management system.

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    • 24/7 ProSight Next Generation Endpoint Protection Professional
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    ProSight Enhanced Security Protection managed services deliver affordable multi-layer security for physical and virtual servers, workstations, smartphones, and Exchange email. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and reacting to security assaults from all attack vectors. ProSight ESP delivers firewall protection, penetration alarms, device management, and web filtering through leading-edge technologies packaged within a single agent accessible from a unified control. Progent's data protection and virtualization consultants can assist your business to design and implement a ProSight ESP deployment that meets your company's unique needs and that helps you demonstrate compliance with legal and industry information security regulations. Progent will assist you define and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that call for immediate attention. Progent can also assist you to install and verify a backup and disaster recovery system such as ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous security attack like ransomware.

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  • iPhone and Cisco ASDM Support and Integration Remote Troubleshooting iPhone and Windows Server integration
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