Fast and Affordable Remote Technical Support for Boise Idaho Networks
Fast Online Consulting for Boise SystemsFor companies in Boise Idaho, Progent offers online help for information systems based on Microsoft Windows, Cisco, Apple macOS and OS X, or Linux platforms. Progent's Microsoft Certified engineers have provided online support to businesses in all 50 states in the U.S. (See testimonials from Progent's clients.) Progent also can furnish the consultation services of Cisco CCIE-certified engineers to handle complex infrastructure problems, plus the services of CISSP-qualified cybersecurity experts to help with advanced security architecture and diagnostic issues.

Progent's online technical support engineers offer exceptional value due to the fact that they possess the real-world experience and are equipped with the advanced technology required to solve most network problems rapidly. This reduces immediate costs since service calls use up fewer billable consulting minutes. Online support also eliminates the expense of sending an engineer to your location. Your company benefits additionally with incidental costs by reducing or avoiding network outages and related losses stemming from business discontinuity, upset clients, idle employees, and de-focused management. Progent's advanced remote consulting expertise is particularly helpful in environments that depend on public clouds for critical network infrastructure or software like Microsoft Azure, Exchange Online, Amazon Web Service, Google Cloud, or where onsite support may not be useful.

Progent's billing model for online support is structured to leverage your network support investment. Progent charges on a per-minute basis for telephone-based consulting, so you owe exclusively for the services that you receive. Unlike many remote service companies, Progent requires no startup fee or minimum fees. Progent's one-minute granularity and simple model for pricing eliminate situations where quick repairs manage to end up as major bills. Progent's skill at solving problems efficiently means your business spends less money.

Progent's Online Consulting and Technical Support Services
Over time, Progent has refined an arsenal of customized technologies and field-tested methodologies that permit the maximum level of effectiveness for online technical support and troubleshooting for IT systems of all sizes. Progent's Technical Response Center can interface to your company's system without violating corporate security.

Progent's powerful service database system keeps detailed documentation for the service that Progent's clients have been provided. Progent's team engineers have access to the specifics of assistance delivered to each customer by every Progent consultant. This history of trouble tickets and repairs is organized as a conveniently searchable proprietary knowledge base that permits Progent's remote technical experts to communicate their experiences with the whole team to make sure that the effectiveness of Progent's technical support grows over time. Progent's extensive list of certifications and close relationships with major technology companies such as Cisco and Microsoft open up additional massive support databases and allow quick access to vendors' in-house support staff so Progent's online consulting specialists are able to come up with the best resolutions promptly.

Remote support services available from Progent to customers in Boise Idaho include:

ProSight Managed IT Services for Small and Mid-size Businesses
Progent offers a selection of budget-friendly, subscription-based services designed to allow small and mid-size businesses to utilize the same cutting-edge IT solutions used by many of the industry's top enterprises. The ProSight series of IT management outsourcing services addresses all critical areas of information technology such as email protection, behavioral-based threat defense, cloud-based backup and disaster recovery, infrastructure management, virtual server cloud hosting, and network asset documentation management. ProSight managed services include:

  • ProSight LAN Watch: Network, Server, and Endpoint Remote Monitoring Services
    ProSight LAN Watch is Progent's network, server and endpoint remote monitoring managed service that uses advanced remote monitoring and management (RMM) techniques to keep your network operating efficiently by checking the state of vital computers that power your business network. When ProSight LAN Watch detects a problem, an alarm is transmitted immediately to your specified IT personnel and your Progent consultant so any potential issues can be addressed before they can impact your network. Find out more details about ProSight LAN Watch server and desktop monitoring services.
  • ProSight LAN Watch with NinjaOne RMM: Unified RMM Solution for Networks, Servers, and Workstations
    ProSight LAN Watch with NinjaOne RMM software offers a unified, cloud-driven solution for managing your network, server, and desktop devices by offering tools for performing common tedious jobs. These include health checking, patch management, automated repairs, endpoint setup, backup and recovery, A/V defense, remote access, built-in and custom scripts, asset inventory, endpoint profile reports, and debugging help. When ProSight LAN Watch with NinjaOne RMM identifies a serious issue, it transmits an alarm to your specified IT staff and your Progent consultant so that potential problems can be taken care of before they impact productivity. Find out more details about ProSight LAN Watch with NinjaOne RMM server and desktop remote monitoring consulting.
  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for smaller organizations to map out, track, optimize and debug their networking appliances like switches, firewalls, and wireless controllers plus servers, client computers and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are always updated, copies and manages the configuration information of almost all devices on your network, monitors performance, and sends notices when potential issues are discovered. By automating time-consuming management and troubleshooting processes, ProSight WAN Watch can knock hours off common tasks such as network mapping, expanding your network, finding appliances that need important software patches, or resolving performance bottlenecks. Learn more about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight Reporting: In-depth Reporting for Ticketing and Network Monitoring Platforms
    ProSight Reporting is an expanding family of real-time and in-depth reporting utilities designed to integrate with the leading ticketing and network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting uses Microsoft Graph and utilizes color coding to surface and contextualize key issues such as inconsistent support follow-through or machines with out-of-date AVs. By identifying ticketing or network health problems concisely and in near-real time, ProSight Reporting enhances network value, lowers management hassle, and saves money. For details, see ProSight Reporting for ticketing and network monitoring applications.

  • ProSight Data Protection Services (DPS): Managed Backup and Recovery
    Progent has partnered with advanced backup/restore technology companies to produce ProSight Data Protection Services, a selection of management offerings that deliver backup-as-a-service. ProSight DPS services automate and track your data backup operations and enable transparent backup and rapid recovery of vital files, applications, system images, plus Hyper-V and VMware virtual machines. ProSight DPS lets your business avoid data loss resulting from equipment failures, natural calamities, fire, cyber attacks like ransomware, human mistakes, ill-intentioned employees, or application glitches. Managed services in the ProSight DPS family include ProSight DPS Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight DPS ECHO Backup based on Barracuda dedicated hardware, and ProSight MSP360 Hybrid Backup. Your Progent expert can help you to determine which of these managed services are best suited for your network.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that uses the technology of leading data security companies to provide web-based management and comprehensive protection for your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with a local gateway appliance to provide complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps most unwanted email from reaching your security perimeter. This reduces your exposure to external attacks and saves system bandwidth and storage space. Email Guard's onsite gateway device provides a further layer of analysis for incoming email. For outbound email, the onsite security gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The on-premises gateway can also assist Exchange Server to monitor and protect internal email that stays inside your corporate firewall. For more details, see Email Guard spam filtering and data leakage protection.

  • ProSight MFA with Duo: Access Security, Endpoint Remediation, and Protected Single Sign-on (SSO)
    Progent's Duo authentication services utilize Cisco's Duo technology to defend against stolen passwords through the use of two-factor authentication (2FA). Duo enables single-tap identity verification on iOS, Google Android, and other out-of-band devices. With Duo 2FA, when you sign into a secured application and give your password you are asked to verify who you are via a device that only you have and that is accessed using a different network channel. A broad selection of devices can be utilized for this added means of authentication such as an iPhone or Android or watch, a hardware/software token, a landline telephone, etc. You may designate multiple validation devices. For more information about ProSight Duo identity validation services, go to Cisco Duo MFA two-factor authentication services for access security.

  • ProSight Shared Help Desk: Outsourced and Co-managed Help Center Services
    Progent's Shared Service Desk provides a transparent extension of your core network support organization. User access to the Help Desk, delivery of support services, escalation, trouble ticket generation and tracking, efficiency metrics, and management of the support database are consistent regardless of whether issues are taken care of by your internal IT support group, by Progent, or a mix of the two. You have unrestricted versatility to extend or reduce your share of support activity as needed. Progent takes care of initial installation and provisioning of the professional services PSA software plus documentation, validation and education. To find out more about ProSight Shared Help Desk, go to ProSight Co-Managed Call Desk.

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint detection and response (EDR) solution that incorporates SentinelOne's next generation behavior analysis tools to guard endpoint devices as well as servers and VMs against modern malware attacks like ransomware and file-less exploits, which routinely get by legacy signature-matching AV products. ProSight ASM protects on-premises and cloud resources and provides a single platform to address the entire threat lifecycle including blocking, detection, containment, remediation, and forensics. Top capabilities include single-click rollback using Windows Volume Shadow Copy Service and real-time system-wide immunization against new threats. Progent is a SentinelOne Partner, dealer, and integrator. Learn more about Progent's ProSight Active Security Monitoring endpoint security and ransomware recovery based on SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Endpoint Security and Microsoft Exchange Filtering
    Progent's ProSight Enhanced Security Protection (ESP) managed services offer ultra-affordable multi-layer protection for physical servers and VMs, desktops, smartphones, and Exchange Server. ProSight ESP uses contextual security and advanced machine learning for continuously monitoring and reacting to security threats from all attack vectors. ProSight ESP offers firewall protection, penetration alerts, endpoint control, and web filtering via cutting-edge technologies packaged within one agent managed from a unified console. Progent's security and virtualization experts can help you to plan and configure a ProSight ESP deployment that meets your organization's unique requirements and that allows you prove compliance with government and industry information protection regulations. Progent will assist you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that require immediate attention. Progent's consultants can also assist you to set up and test a backup and restore solution like ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Microsoft Exchange filtering.

  • Patch Management: Patch Management Services
    Progent's managed services for patch management provide organizations of any size a flexible and cost-effective alternative for assessing, testing, scheduling, applying, and tracking software and firmware updates to your ever-evolving IT network. Besides maximizing the security and reliability of your computer environment, Progent's patch management services free up time for your in-house IT staff to focus on line-of-business projects and tasks that deliver the highest business value from your information network. Read more about Progent's software/firmware update management support services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small organization can have its key servers and applications hosted in a protected Tier III data center on a fast virtual host configured and managed by Progent's network support experts. Under Progent's ProSight Virtual Hosting model, the client owns the data, the OS platforms, and the apps. Since the environment is virtualized, it can be ported immediately to an alternate hosting environment without a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, your business is not tied a single hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, update, retrieve and safeguard information related to your network infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be alerted about impending expirations of SSLs ,domains or warranties. By updating and organizing your network documentation, you can save as much as half of time wasted searching for vital information about your IT network. ProSight IT Asset Management includes a common location for holding and collaborating on all documents required for managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT data. Whether you're making improvements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you require as soon as you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable way for small and medium-size organizations to get an objective evaluation of the health of their network. Based on a selection of the leading remote monitoring and management platforms available, and supervised by Progent's certified team of information technology professionals, ProSight Network Audits show you how well the deployment of your core infrastructure assets conform to leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver immediate ROI like a cleaner Active Directory environment. Both also come with one year of cutting-edge remote network monitoring and management. Benefits can include lower-cost network management, better compliance with data security regulations, higher utilization of IT assets, faster troubleshooting, more reliable backup and recovery, and higher availability. Learn more about ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is a low-cost service centered on a phone interview with a Progent information assurance consultant. The interview is designed to help evaluate your company's ability either to stop or recover quickly following an assault by a ransomware variant like Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you personally to gather information concerning your current security profile and backup/recovery platform, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can follow industry best practices to deploy an efficient AV and backup environment that meets your company's requirements. For additional information, see The ProSight Ransomware Preparedness Report.

Additional Support Services Available from Progent
Progent offers the skills of world-class online consulting experts for contract information technology programs. Progent's rates for longer-term development or consulting tasks are determined based on the qualifications of the engineers required. Progent's background in these special fields of information technology enables clients to complete critical initiatives economically and on time. Progent's project-based online consulting solutions include:

  • Help Desk Expertise
    Progent's Call Center support alternatives for businesses with environments that incorporate Microsoft Windows, Cisco, macOS and OS X, UNIX, or Linux platforms include comprehensive Help Desk services, co-managed Helpdesk services, and Help Desk process consulting. Progent's Standard Help Desk Services offer small businesses a comprehensive solution that manages all facets of online desktop technical support from initial requests through trouble ticket generation, screen sharing, progress tracking, problem resolution, and management reports. Progent provides help desk services at a significant discount from Progent's regular Level 1 desktop support rates, and Progent can provide the additional option of fast as-needed escalation to Level 2 and Level 3 experts to handle complex issues.

    Progent's shared Help Desk services allow your IT organization to split the load for Help Desk support seamlessly between your in-house IT staff and Progent's large roster of certified desktop support engineers and subject matter experts. Progent's shared Help Desk service is a collaborative support solution built around the top professional services automation (PSA) platform for handling end-user service requests, ticket lifecycle, responsibility, progress tracking, and reporting.

    Progent's Help Desk Call Center staff of seasoned network consultants provides your workers in Boise Idaho fast assistance from an effective support group with substantial background providing phone support and online diagnostics for IT systems that incorporate Microsoft, Cisco, Apple macOS and OS X, or UNIX/Linux components. Progent's focus is to give the Help Desk perception as a major enabler of company productivity, and Progent's policy is to fix rather than merely document IT problems.

  • Business Applications Services: Education, Customization, and Integration
    Progent's Applications Consulting staff provides online professional consulting expertise and education in specific business application fields including ERP, Manufacturing Requirements Planning, customizing accounting packages, and Customer Relationship Management. Progent also can deliver expertise, custom development, and education for Microsoft business applications including CRM, Office Project, Office Word, and Office Excel. For more information on Progent's expertise, custom development, and education services, see Progent's Business Application Experts Team.

  • Centralized and Streamlined Administration of Hybrid Cloud Environments
    System Center centralizes and automates the administration of hybrid cloud networks through advanced integration with Windows Server 2022 servers, Windows 10 and Windows 11; seamless management of mixed-OS environments that include various Linux distributions, Hyper-V and VMware; and expanded public and private cloud support including closer integration with Intune for Apple iPhone and Google Android smartphone management plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's System Center consulting experts offer world-class online and onsite support for all elements of System Center2including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist your business to design and configure a new deployment of Microsoft System Center2, extend or tune an existing one, upgrade smoothly from a prior version of System Center, or troubleshoot your System Center solution.

  • Online IT Infrastructure Monitoring and Reporting Services
    Progent offers organizations in Boise Idaho online hybrid network monitoring by providing Microsoft System Center Operations Manager (SCOM) expertise. Progent can adapt SCOM to fit your environment so that your IT support is proactive and automated. By detecting emerging issues before they grow into full-scale emergencies, remote monitoring can minimize disruptive and expensive service failures. Progent can also deploy network monitoring utilities such as Nagios and MRTG to diagnose UNIX/Linux, Solaris, or Apple macOS and OS X networks, Windows networks, or environments powered by a variety of operating systems.
How Your Boise Company Can Contact Progent's Remote Technical Support Professionals
To get in touch with Progent about emergency remote expertise with Microsoft, Apple macOS and OS X, or Linux/UNIX networks, go to Progent's Urgent Remote Support, call 1-800-993-9400, or refer to Contact Progent. For businesses and new businesses in Boise Idaho, Progent's phone-based network support engineers can deliver effective and economical IT help the moment your company requires it. More than two decades of delivering remote tech support has led to Microsoft Partner certification for Progent's consultants and has allowed Progent to develop high-end troubleshooting skills and to refine online access tools to solve IT problems quickly while eliminating the expense and lost productivity that comes with on-premises service visits.

Even if your Boise organization has a regular freelance consultant or maintains a full time IT staff that can deal with day-to-day network issues, Progent's Microsoft certified consultants can still offer an easy and transparent remote expansion of your local resources for situations when your usual service personnel either don't have the bandwidth or the expertise to fix sudden network crises or particularly challenging integration problems.

Advantages of Progent's IT Support for Organizations in Boise Idaho
Progent's remote technical help services enable your Boise business to enjoy the benefits of on-call, enterprise-class IT support without the expense of managing a full-time IT organization. Your network will derive greater business value by being increasingly available, efficient, and protected. Advantages to your company include:

  • Convenient remote expansion of your local support resources
    For most organizations in Boise Idaho, nearby network service resources, whether represented by freelance consultants or a full-time IT staff, can handle typical network issues. However, IT crises sometimes occur when your regular support personnel are too busy or absent, and some problems may involve IT products that is beyond the scope of your onsite support technicians. In these cases, Progent's on-call service experts offer a convenient, fast, and affordable solution to supplement your local resources and to pass on valuable knowledge to improve your ability to deal with downstream issues locally.

  • Less Dependence on Freelance Service Providers
    For IT maintenance, smaller companies often depend on individual freelance service providers. Although freelance consultants carry less overhead than big consulting companies and can afford to charge marginally less, they are often overextended, making it impossible to respond quickly to crisis situations. If a freelance service provider is occupied with another client, ill, on vacation, or in training, the lack of reserve personnel may force your company to wait for help during an emergency. As your business expands, system unavailability and problems with vital software are more expensive. The money you thought you were conserving on a freelancer can be eaten up quickly by reduced productivity. Progent provides an on-call source of reserve service experts to make sure your IT system stays available.

  • Build a Scalable Foundation for Seamless Expansion
    Companies typically begin with an IT system implemented on a shoestring budget. Lacking a strong infrastructure, band-aid repairs can get thrown onto a weak foundation. As a network grows, stability and scalability problems can hinder the success of the business. These poorly built environments need careful analysis, smart long-term planning, and broad-based technical expertise to upgrade to a system infrastructure that can offer the stable foundation to meet critical business requirements and facilitate downstream growth.

  • Interact with Problem Solvers Rather Than Product Sellers
    Smaller offices require guidance and technical education to negotiate an ever more complex maze of technology alternatives capable of accelerating business growth and improving productivity. These companies hardly need a network engineer who is trying to resell a specific vendor's products. IT support and product selling can result in a scenario where the recommended solution is designed around a profitable technology instead of the genuine requirements of a client. Progent avoids these conflicts by offering only services rather than products. This allows Progent to match technical consulting with the real interests of customers.

What Makes Progent Unique from Other Service Firms?
Progent is a Microsoft Certified Partner support firm and Progent's head count, depth of technical expertise, fine tuned support software, and familiarity with enterprise networking enable offices to escape the pitfalls of excessive reliance on smaller service firms, individual freelance service providers, or over-stretched in-house resources.

Progent adds value by providing:

How Does My Business Begin Receiving Online Technical Help from Progent?
To get started with Progent's online help offerings or to find out more about Progent's online support options, call Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent need for network help, go to Immediate Online Support.



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    Progent can assist small and medium-size businesses to deploy and debug conferencing platforms to enable their remote workforce to collaborate productively with fellow workers and clients.

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    • Technician Midsize Company
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    Progent provides network support for medium size businesses who have 100 to 250 system users. The mid-size company or office has typically been an overlooked segment of the market for network consulting services. The overhead and service delivery models of large outside support organizations make them excessively expensive for the ordinary small business or small medium business (SMB), which commonly has a minimal information technology budget with which to maintain an IT network whose advanced technology and sophistication are frequently comparable to the information systems of much larger enterprises. Progent's service delivery model, which takes great advantage of remote service, virtual office infrastructure and 24x7 server monitoring, significantly reduces the network support costs of an SMB while offering the mid-size organization with enterprise-level service from certified, world-class consultants knowledgeable in a wide array of midsized business network solutions. If your mid-sized organization or small business is searching for levels of IT help needed by a medium size organization without budgeting enterprise costs, contact Progent.

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    Progent provides Windows 2003 Cluster Server consulting to help your business deploy fault-tolerant server clusters that can deliver 100% operation. Clustered Windows servers for zero-downtime networks include Microsoft Windows 2003 Cluster Server, SQL Server Cluster, and Microsoft Exchange Cluster Server. By helping you design non-stop clustered server environments around Windows Server Cluster 2003, Progent's Certified Windows experts make sure that your high availability clustered servers are set up to optimize the competitive advantage of your information network.

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  • Egregor Ransomware Hot Line Ada County Idaho Boise Top Ryuk Ransomware Hot Line
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    Progent can provide the affordable services of remote Internet connectivity consultants to help your organization to evaluate or update your Internet services so your Internet access solution meets your business requirements. Support services available from Progent's engineers include evaluation of your existing bandwidth utilization, carrier and plan comparison and ordering, network provisioning, and overseeing a seamless move to a new carrier and/or service plan. Network provisioning can include optimizing existing routers and switches and deploying additional ones, implementing firewalls, and designing fault-tolerant BGP architectures.

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    ProSight Data Protection Services ECHO offer small and medium-sized businesses a low cost and fully managed solution for secure backup/disaster recovery. For a fixed monthly rate, ProSight DPS automates and monitors your backup processes and enables rapid recovery of vital data, applications and virtual machines that have become unavailable or corrupted due to component failures, software glitches, natural disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to a local device, or mirrored to both. Progent's disaster recovery consultants can deliver advanced support to configure ProSight Data Protection Services to to comply with government and industry regulatory standards like HIPAA, FINRA, PCI and Safe Harbor and, whenever needed, can assist you to recover your critical data.

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    Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can help your business to halt the spread of an ongoing ransomware breach. Call 800-462-8800

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    Microsoft has made a strong effort to enable transparent hybrid networks that integrate Microsoft 365 and local Exchange deployments. This allows you to have specific Exchange mailboxes hosted on your physical datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consulting team can assist your organization with any facet of planning, integrating and troubleshooting your hybrid Exchange Online solution. Progent's Exchange consultants can deliver occasional support to help you resolve challenging technical issues and also can provide extensive project management outsourcing to ensure your hybrid Microsoft 365 Exchange initiative is completed on time and within budget.

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    SQL Server 2000 is a complete, web-aware database and data analysis package that enables the rapid development of a new generation of high-end programs that can provide your business a critical competitive edge. Microsoft SQL Server 2000 provides built-in support for XML and the capability to query across the Internet and outside the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 engineers, with an average of more than over 10 years of work helping with Microsoft technology, ensures you success in designing, deploying and supporting Microsoft SQL Server solutions that are seamlessly connected with other applications based on Microsoft's .NET platform.

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  • IT Consultant Apple macOS and Windows Apple Mac with Windows integration Online Help

    • Integration Services Windows Server 2008 R2
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    Progent's certified consultants can assist you you to evaluate the advantages of Windows Server 2008 for your business, create pilot systems and migration strategies, integrate Windows Server 2008 with your network environment and applications, educate your IT personnel how to run enhanced management utilities, and provide ongoing consulting and troubleshooting via affordable alternatives such as Help Desk Call Center support and remote technical assistance.

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    ProSight Active Security Monitoring Specialist

    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates cutting edge behavior machine learning tools from SentinelOne to defend endpoints as well as servers and VMs against modern malware attacks like ransomware and file-less exploits, which easily escape legacy signature-matching anti-virus products. ProSight ASM protects on-premises and cloud-based resources and provides a unified platform to address the complete malware attack progression including protection, infiltration detection, containment, remediation, and post-attack forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against new threats.

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    • 24/7/365 Barracuda Networks F900B Series Firewall Security Audit Services
    Barracuda Networks Firewalls Network Security Audit

    Barracuda's value-priced CloudGen Firewall devices combine web filtering, safe remote access, SSL VPN, secure SD-WAN, and Zero-Trust protection with centrally managed and monitored services across your complete enterprise including on-premises, cloud, and hybrid network models. Public clouds supported include Microsoft Azure, AWS, and Google Cloud Platform (GCP). Progent can deliver the depth of expertise to serve as your one-stop resource for network guidance, maintenance, training, and security expertise.

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    Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can help your business to halt the spread of an ongoing ransomware breach. Call 800-462-8800

  • Microsoft 365 Mac Integration Network Consulting Office 365 Skype for Business Integration Support Outsourcing
  • Microsoft Certified Great Plains Network Consultant Urgent Online Support Services Great Plains

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    ISA Server Remote Technical Support

    Progent's certified ISA Server consulting experts have broad experience developing Microsoft-based security solutions for IT networks with many locations, mobile users, and mission-critical web-based applications. A Progent ISA Server consultant can help your small company design and implement an installation of ISA Server 2004 that meets your IT protection needs without restricting your productivity.

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    E-Mail Guard is Progent's economical antispam and virus protection solution that gives small companies enterprise-quality defense against spam, viruses, directory harvesting, and other types of e-mail-based assaults on IT networks. E-Mail Guard is built on Postini's Perimeter Manager, a sophisticated suite of web-based antispam and virus protection services that defuse email assaults before they are able to breach the company firewall. Perimeter Manager also allows administrators track and manage their e-mail systems, irrespective of server vendor, hardware technology, or geographic location.

  • Microsoft Engineer Job Opening Walnut Creek, CA Network Consulting Telecommute Jobs Walnut Creek, CA
  • Microsoft Entra SharePoint Consult Windows Active Directory Integration Services

    • Open Now Online Cisco Certified CCIE Small Business Computer Consulting Company
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    Progent offers rapid online access to Cisco-certified CCIE network infrastructure experts. Progent's CCIE consultants can connect to your network via advanced remote diagnostic tools to provide quick and affordable analysis and repair of urgent network issues.

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    Progent's Standard Help Desk Services offer a complete solution that handles all aspects of remote Level 1 desktop support from service requests through ticketing, remote desktop control, progress tracking, problem solving, and reporting. Help Desk services are provided at a substantial discount off Progent's normal desktop support rates, and Progent can provide the option of fast as-needed escalation to Level 2 and Level 3 experts to handle the most issues.

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  • NetDocuments ndThread Consult NetDocs SetBuilder Consultancy
  • Network Intrusion Penetration Testing Juniper Junos Configuration Juniper Junos Management Cybersecurity Companies
  • Online Consulting SQL Server 2019 and Kubernetes MCSE Expert Certified SQL Server 2019 Big Data Cluster IT Consultants
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    This page includes the latest information on security threats, patches, and best practices. Call or email Progent if your organization needs assistance protecting your system against the latest IT security threats.

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    Progent can assist you to plan and administer cost-effective environments that can include Windows and Linux systems and applications in either cloud-only systems or in hybrid network models that combine local resources as well as one or more public clouds. To assist you to integrate public clouds with networks, Progent offers a variety of cloud migration support services that include Microsoft Azure enterprise hybrid cloud planning and integration services, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service programming and troubleshooting. Progent has two decades of background delivering advanced consulting support remotely, and Progent can make sure you successfully carry out your cloud integration projects on schedule and affordably.

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    Microsoft Exchange Server 2013 includes significant improvements to the functionality of Exchange 2010 and delivers important innovations as well as a redesigned structure. These enhancements affect key IT areas such as ease of administration, availability, security, operational costs, teamwork, expandability, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consultants can assist your organization to understand the possible advantages of migrating to Exchange Server 2013, design a cost-effective validation and rollout plan, and train your IT staff to manage your Exchange Server 2013 environment. Progent can also provide ongoing remote support and management for Microsoft Exchange Server 2013.

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  • Remote Workforce Boise Consulting and Support Services - Collaboration Systems Assistance Boise Idaho Work from Home Employees Boise Consulting - Collaboration Systems Expertise Ada County Idaho
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    Progent's CISSP-certified network security consultants can assist organizations of all sizes with any aspect of information system security. Progent can help implement cost-effective security solutions that guard a small business against advanced threats or Progent can plan, deploy, and monitor an end-to-end security strategy for hybrid enterprise networks that accommodate local, online, and mobile clients accessing IT resources spread over multiple physical datacenters and public and private clouds.

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  • SQL Server 2016 Outsourcing Expert Microsoft Certified SQL Server 2016 Enterprise Integration Services

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    Microsoft Dynamics GP 2010 software is a full-featured business management and analytics solution that integrates data and operations across your business, interfaces easily with other solutions, and connects employees, customers and vendors regardless of time or place. Created for small to mid-size businesses, MS Dynamics GP 2010 and Microsoft Dynamics GP Version 10.0 deliver functionality for financials, management reporting, project management, inventory and order control, eCommerce, human resource management, customer relationship management, field service, manufacturing, retail management, and web-based business services. Progent can help you set up and manage a reliable, protected server and communications environment to support Microsoft Great Plains, and can give you access to experienced Great Plains consultants to help your business exploit the full power of Dynamics GP 2010.

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    • Online Technical Support Aironet Wave 2 AP
    Aironet Wave 2 AP Help and Support

    Progent's Cisco CCIE-certified wireless network infrastructure experts offer online or onsite integration and troubleshooting support to help you to plan, implement, upgrade, optimize, manage and debug Aironet Wi-Fi access point environments of any size or topology. Progent's Cisco wireless controller experts can also help you to combine your Wi-Fi ecosystem with your wired network and cloud-hosted resources to create an enterprise connectivity solution that is simple to administer and expand. Progent also can provide affordable wireless site surveys to assist you to determine the most appropriate selection, placement and setup of Aironet Wi-Fi access points to accommodate your unique office design, construction, and anticipated workloads.

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    • Amazon AWS enterprise hybrid cloud solutions Development
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    Progent can provide affordable online support to assist businesses to access Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3 for scalable low-latency storage, and Amazon Glacier for value-priced archival storage. Progent can help your IT team with every phase of Amazon AWS integration including requirements analysis, readiness evaluation, system design and review, pilot testing, configuration, administration, performance tuning, licensing management, disaster recovery mechanisms, and security. Progent can provide advanced expertise with firewall configuration and VPN technology and can help you create all-cloud or hybrid cloud ecosystems that seamlessly integrate Amazon AWS resources. Progent offers as-needed expertise to help you to overcome complex technical issues or Progent can deliver project management outsourcing services to help you move to the Amazon AWS cloud on schedule and on budget.

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  • Solaris Intrusion Detection Cybersecurity Firms Solaris
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    • At Home Employees Video Conferencing Configuration
    After Hours Offsite Workforce Video Conferencing Support and Integration

    Progent can help small and medium-size businesses to implement and troubleshoot conferencing technology to allow their teleworkers to interact effectively with fellow workers and customers.

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    Consultant Services SharePoint 2007

    Progent's Microsoft-certified consultants can provide companies of all sizes consulting, troubleshooting, and development expertise for SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise platform that uses web-based technology for efficiently connecting people, groups and information. SharePoint Server offers a central location for your workers or clients to connect to, manage, distribute and interact with useful data, documents, and software and to interact with one another. SharePoint allows faster and better decisions, more effective sharing across teams and more economical business practices. Windows SharePoint Services join workers, customers, teams and major tasks with the information they've developed in a manner that makes data easy to find, retrieve and re-use. Progent's SharePoint experts can help your organization to support your current SharePoint solution or upgrade to the latest version of SharePoint.

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    • Top Rated IT Consulting Exchange Server 2016 Migration
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    Progent can help your business in all facets of your upgrade to Microsoft Exchange Server 2016 including planning high availability (HA) infrastructure for an on-premises, cloud-based or hybrid deployment; CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization strategy; specifying storage capacity required for your VMs, mailbox databases and logs; setting up hardware load balancing for high-availability CAS services; designing, building and validating Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).

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    Progent is a reseller and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-centric threat management solution that includes AI software and advanced services to deliver comprehensive endpoint detection and response (EDR).

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  • Urgent Dynamics GP BizTalk Adapter Services 24-7 Professional Dynamics GP eConnect
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  • Windows Server 2012 Information Technology Consulting Boise Idaho Windows 2008 Server Networking Consultancy
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  • Windows Server Essentials and Microsoft 365 Engineer Windows Server Essentials Storage Spaces Professional
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  • Work at Home Employees Boise Consulting - Backup/Recovery Technology Consulting and Support Services Boise Idaho Boise Remote Workers Backup/Recovery Technology Expertise Boise, Ada County
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    • Netwalker ransomware recovery Specialists
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    Progent's ransomware experts can assist you to evaluate your ransomware vulnerability, remotely monitor and guard your IT environment, help with negotiating a settlement with a threat actor, and restore a network victimized by a ransomware variant such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.

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    • Configuration At Home Workers Data Protection
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    Progent can help small and mid-size organization to design, deploy, validate and troubleshoot data protection solutions for remote workers.
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