Expanding your telecommuter workforce can have a major impact on IT infrastructure, security/compliance, and company culture. Progent has 20 years of experience helping SMBs to design, configure, manage, tune, and debug IT networks that support at-home workers. Progent can assist your Boise organization to select the appropriate tools and follow leading practices in creating and operating a secure virtual solution for telecommuters that promotes teamwork and returns top value. Progent can provide services ranging from on demand expertise for getting you over occasional technical bottlenecks to comprehensive project management to help you carry out business-critical initiatives.
Progent's consultants can help Boise, Idaho companies to succeed with any facet of creating a high-functioning telecommuting ecosystem by providing network infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform customization and training, public cloud integration, helpdesk services, cybersecurity, data protection solutions, and centralized management.
Voice/Video Conferencing for an At-Home Workforce
A wide selection of video conferencing platforms from leading vendors enable online meetings, video and voice conferencing, chat, and content sharing for both local workers and at-home workers. Many organizations utilize a mix of conferencing products to meet the needs of their different partners and customers. Progent can help your organization to maintain your existing conferencing ecosystem and enhance the productivity of your at-home workforce.
- Skype for Business is Microsoft's leading communications platform that supports real-time presence, instant messaging, voice and video conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified specialists who can assist you to configure and manage Skype for Business client software to support your remote employees. For details about Progent's support services for Skype for Business, refer to Skype for Business integration services.
- FaceTime is Apple's multiuser video phone app for iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Later versions of FaceTime support up to 32 simultaneous users for video sessions. To learn more about Progent's support services for FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for most desktop or mobile devices. Delivered through Cisco's Webex Cloud platform, Webex capabilities include sharing specific content or computer screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, session recording, plus revision and playback for training. To learn more about Progent's support expertise for Cisco Webex as well as for additional video conferencing products from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conferencing, contacts, and information with features such as IP voice and video calling, persistent chat, plus data sharing. For details about Progent's consulting expertise for Teams as well as for other Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
- Other Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and troubleshooting expertise for these products and
assist you to tune your WAN infrastructure to host them.
Contact Progent for Remote Workforce Expertise
To contact Progent about creating and maintaining an efficient work-from-home solution for your Boise, Idaho business, phone 1-800-993-9400 or go to Contact Progent.