Enlarging your remote workforce may have a major impact on IT infrastructure, cybersecurity, and corporate processes. Progent has 20 years of experience assisting SMBs to design, deploy, manage, optimize, and troubleshoot IT environments that incorporate a remote workforce. Progent can help your Boise company to select the right tools and adhere to best practices in building and operating a secure virtual solution for telecommuters that promotes collaboration and returns top value. Progent offers services ranging from as-needed expertise for getting you past occasional IT bottlenecks to full project management or co-management to help you successfully complete mission-critical tasks.
Progent's consultants can assist Boise, Idaho businesses to with any facet of creating a high-performing work-from-home ecosystem by delivering network infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform customization and training, cloud integration, helpdesk services, cybersecurity, data protection solutions, and centralized management.
Voice/Video Conferencing for Teleworkers
A broad range of voice/video conferencing products from leading technology companies enable online meetings, video and voice conferencing, chat sessions, and screen sharing for both onsite workers and telecommuters. Many companies utilize multiple conferencing products to meet the needs of their various partners and clients. Progent can help you to maintain your current conferencing ecosystem and enhance the experience of your remote workforce.
- Skype for Business is Microsoft's popular communications platform that enables real-time presence, IM, audio and video conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified consultants who can assist your company to set up and manage Skype for Business clients to support your remote workforce. To learn more about Progent's consulting expertise for Skype for Business, refer to Skype for Business integration experts.
- FaceTime is Apple's group video calling platform for iOS and macOS computers and smartphones. FaceTime runs over Wi-Fi or cellular Internet connections. Later editions of FaceTime allow as many as 32 concurrent users for voice/video calls. For details about Progent's consulting services for FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for most desktop or mobile devices. Offered through Cisco's Webex Cloud, Webex capabilities include sharing granular content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, network-based capture, plus revision and playback for training. For details about Progent's support services for Webex as well as for other video conferencing solutions from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a hub for conversations, contacts, and content with features that include video conferencing, threaded chat, plus file sharing. To learn more about Progent's consulting services for Teams and for other Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and debugging expertise for these conferencing platforms and
assist your business to tune your network infrastructure to run them.
Contact Progent for Remote Workforce Support Services
To contact Progent about creating and managing an efficient work-from-home solution for your Boise, Idaho organization, phone 1-800-993-9400 or go to Contact Progent.