Enlarging your at-home workforce can have a major impact on network architecture, cybersecurity, and company workflows. Progent has two decades of background helping small and mid-size businesses to plan, configure, administer, tune, and troubleshoot IT environments that support work-from-home employees. Progent can help your Boise organization to select the right technologies and adhere to leading practices in building and operating a secure virtual office solution for teleworkers that promotes teamwork and delivers maximum value. Progent offers support services that go from on demand expertise for helping you over challenging technical bottlenecks to comprehensive project management or co-management to help you successfully complete mission-critical initiatives.
Progent can help Boise, Idaho companies to succeed with any aspect of building a high-functioning work-at-home environment by delivering infrastructure configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform customization and training, public cloud integration, Call Desk augmentation, security and compliance, backup/restore solutions, and streamlined management.
Voice/Video Conferencing for an At-Home Workforce
A wide range of voice/video conferencing products from major vendors support online meetings, video conferencing, chat sessions, and screen/content sharing for both local users and at-home workers. Many companies utilize multiple conferencing products to accommodate their different partners and customers. Progent can help you to manage your existing voice/video conferencing ecosystem and optimize the engagement of your remote workforce.
- Skype for Business is Microsoft's popular unified communications product that supports presence, instant messaging, audio and video conferencing plus the seamless integration of these capabilities within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified specialists who can help you to configure and manage Skype for Business client software to accommodate your at-home employees. To learn more about Progent's support expertise for Skype for Business, refer to Skype for Business integration experts.
- FaceTime is Apple's group video calling app for compatible iOS, iPadOS, iPod and macOS devices. FaceTime works on Wi-Fi or cellular Internet connections. Newer editions of FaceTime allow as many as 32 concurrent users for voice/video sessions. To learn more about Progent's support expertise for Apple FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for most desktop or mobile devices. Delivered via Cisco's Webex Cloud, Webex capabilities include sharing specific content or screens, presentations that embed rich media including Microsoft PowerPoint, session recording, plus editing and playback for training. To learn more about Progent's support expertise for Cisco Webex as well as for additional IP video products from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conferencing, contacts, and content with capabilities that include voice/video calling, persistent chat, plus data sharing. To learn more about Progent's consulting expertise for Teams as well as for additional Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
- Other Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging services for these products and
help you to optimize your network architecture to run them.
Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and maintaining a productive work-from-home solution for your Boise, Idaho business, call 1-800-993-9400 or visit Contact Progent.