Boise Offsite Workforce Configuration Support and Consulting
Video Conferencing Solutions Consulting Experts
Expanding your telecommuter workforce may have a major impact on IT architecture, security, and company processes. Progent has 20 years of experience assisting small and mid-size businesses to design, deploy, administer, tune, and debug IT networks that support at-home workers. Progent can assist your Boise organization to select the right tools and adhere to leading practices in building and maintaining a secure virtual solution for teleworkers that facilitates teamwork and returns top value. Progent offers services that go from as-needed guidance for helping you past occasional IT bottlenecks to comprehensive project management or co-management to help you successfully complete mission-critical tasks.
Progent can help Boise, Idaho organizations to succeed with any facet of creating a high-performing work-at-home environment by delivering network infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, public cloud integration, helpdesk augmentation, security and compliance, backup/restore solutions, and streamlined management.
Voice/Video Conferencing for Remote Workers
A wide range of voice/video conferencing platforms from leading technology companies support virtual discussions, video and voice conferencing, chat, and screen sharing for both onsite workers and telecommuters. Many organizations use multiple products to accommodate their various partners and customers. Progent can assist your organization to manage your existing voice/video conferencing environment and enhance the experience of your at-home workforce.
- Skype for Business is Microsoft's leading communications product that supports presence, instant messaging, voice and video calling and conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified consultants who can help your company to set up and manage Skype for Business client software to accommodate your remote workforce. For details about Progent's support services for Skype for Business, visit Skype for Business consulting services.
- FaceTime is Apple's group video calling app for iOS, iPadOS, iPod and Mac devices. FaceTime runs over Wi-Fi or cellular Internet connections. Current editions of FaceTime allow as many as 32 simultaneous users for video sessions. To learn more about Progent's support expertise for FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for most computing devices. Delivered via Cisco's Webex Cloud, Webex capabilities include sharing specific content or screens, presentations that embed rich media including Microsoft PowerPoint, session recording, plus editing and playback for training. For details about Progent's consulting services for Webex as well as for other IP video solutions from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conferencing, contacts, and information with features that include voice/video conferencing, persistent chat, plus file sharing. To learn more about Progent's consulting services for Microsoft Teams and for other Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and troubleshooting services for these conferencing platforms and assist your business to tune your WAN architecture to host them.
Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and maintaining a productive telecommuter solution for your Boise, Idaho business, call
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Professional Polycom ATX Telepresence
Engineer Cisco Telepresence
Progent can provide the services of a certified consultant with expertise integrating technology from the leading video conferencing/telepresence vendors such as Cisco, Polycom, LifeSize and Radvision and can assist your company to plan, install, upgrade, or troubleshoot a video conferencing environment that preserves your current investment and maximizes the strategic value of your information system. Progent can also provide the services of infrastructure engineers able to help companies of any size to build and maintain a network that delivers the performance, dependability, security, and scalability you need to support your video conferencing/telepresence environment.
Security Evaluation Consult
24-Hour Consultant Services Computer Security Assessment
Progent offers special security packages designed to deliver larger enterprises an impartial and comprehensive security assessment from a team of certified security engineers. All Progent's network security assessment packages feature a collection of procedures including network scans from inside and from outside your network firewall, professional interpretation of results by accredited security engineers, creation of a paper explaining the findings, plus a live high-level executive outbrief and a detailed live outbrief for in-house network managers.
Juniper Firewalls Testing
Juniper Firewall/VPN Firewall Audit
Progent's Juniper Networks-authorized NetScreen engineer can assist your company to configure and integrate NetScreen 5000 series routers, migrate from previous NetScreen products to the latest Juniper technologies, and repair infrastructure problems in all-Juniper or mixed-technology environments.
24/7/365 SCVMM 2016 and Windows Server 2016 Specialist
VMM 2016 Database Technology Consulting Services
System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 family of IT infrastructure monitoring and management tools and is intended to offer a unified solution for deploying and administering virtualized datacenters across hybrid environments that can include private clouds and Azure publics cloud resources. Progent's SCVMM 2016 consulting experts can help organizations of any size with any aspect of building, deploying, and managing a SCVMM 2016 solution. Progent can assess your virtualization topology, help you migrate efficiently from legacy versions of Virtual Machine Manager, develop processes for creating and deploying virtual machines and VM hosts, design high-availability scale-out clusters, integrate your datacenter infrastructure with public clouds, set up virtual switches, write and debug PowerShell scripts, and help you evaluate the strategic advantages of the latest technologies like Storage Spaces Direct and Host Guardian Service. Progent's certified virtualization experts offer world-class Hyper-V consulting and VMware vSphere support.
Symantec Raptor Security Auditing
Remote Symantec Firewall Computer Security Specialist
Progent's Symantec experts can assist you to maintain legacy Symantec firewall and Symantec VPN appliances including the Symantec Raptor and VelociRaptor line or help you migrate to newer firewall technology. Progent can also enable you to create and implement a complete security plan that can incorporate firewall/VPN appliances and utilities, outsourced security and virus protection services, server and application monitoring products, and formal policies and processes. Progent has the skill to be your single source for continuing network support, administration, training, and security expertise.
Support Services Altaro VM Backup Disaster Recovery
Altaro VM Backup and VMware Technical Support
Altaro VM Backup software from Hornetsecurity provides small and mid-size businesses a reliable and budget-friendly platform for backing up and recovering Microsoft Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for local, remote, multi-site, and cloud architectures and also supports low-cost backup to Azure storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of online or on-premises consulting services to assist you to design, deploy, optimize and troubleshoot a modern backup/restore system based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/recovery service based on Altaro VM Backup software.
Cybersecurity Penetration Testing Forensics Services
Cybersecurity Pen Testing Cybersecurity Company
Stealth intrusion testing is an important part of any comprehensive IT system security plan. Progent's security experts can run thorough penetration checks without the awareness of your company's in-house network support resources. Unannounced penetration testing uncovers whether current security defense tools such as intrusion incident warnings and event log analysis are correctly set up and actively monitored. Progent can provide ongoing automatic penetration testing to map your internal and external attack surface and to identify ways that vulnerabilities, unsafe configurations, compromised credentials, skipped patches, and unsound product defaults can be combined by hackers into the multi-front attacks typical of the latest versions of ransomware.
Barracuda Networks F800C Series Firewalls Network Security Evaluation
Security Consultant Barracuda Networks F80B Series Firewalls
Barracuda's budget-friendly CloudGen Firewall devices offer web filtering, remote connectivity, SSL VPN, secure SD-WAN, and Zero-Trust protection with centrally managed and monitored services encompassing your whole enterprise including on-premises, cloud, and hybrid deployment models. Public clouds supported include Azure, Amazon Web Services, and Google Cloud Platform (GCP). Progent has the depth of expertise to be your go-to source for network support, administration, training, and cybersecurity consulting.
Catalyst Wi-Fi 6 AP Management Remote Technical Support
Cisco EWC for Catalyst 9100 AP Troubleshooting
Progent's Cisco-certified Catalyst 9100 Series 802.11ax Wi-Fi 6 and Wi-Fi 6E AP consultants can provide affordable online and on-premises support for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points.
After Hours Google Cloud hybrid solutions Technology Professional
Consult Hybrid cloud solutions
Progent can assist you to design and manage cost-effective environments that support Windows and Linux systems and applications in both cloud-centric solutions or in hybrid architectures that seamlessly combine physical IT assets as well as one or more cloud services. To assist you to incorporate cloud services with physical datacenters, Progent can provide a range of cloud migration services such as Azure enterprise hybrid cloud design and integration services, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service development and debugging. Progent has two decades of background providing advanced consulting expertise remotely, and Progent can make sure you complete your cloud migration initiatives quickly and within your budget.
Emergency Hybrid cloud integration Consultancy
Cisco and Microsoft Certified Expert Hybrid cloud integration Consultant Services
Progent can provide advanced online consulting to help companies integrate their networks with leading public cloud platforms such as Microsoft Azure and Amazon AWS. Progent can assist your IT team to design and administer hybrid ecosystems that support Windows and Linux systems and apps in both cloud-based systems or in hybrid topologies that seamlessly combine on-premises IT assets as well as cloud services. To assist you to incorporate cloud services with physical datacenters, Progent can provide a variety of cloud integration support services that include Azure enterprise hybrid cloud design and integration services, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has over two decades of background delivering high-level consulting services remotely, and Progent can help you complete your cloud integration projects quickly and affordably.
MSF Server Consultant
Enterprise Services Project Methodology Migration Consulting
In conducting consulting tasks for enterprise clients, Progent follows a phased approach driven by specified milestones in order to achieve budgetary, scheduling and technical targets while reducing productivity disruption. Progent's Enterprise Services Project Methodology utilizes accepted project management standards derived from the best practices described by the Microsoft MSF methodology which includes requirements definition, architecture recommendations, pilots, design tuning, and expert deployment. All phases are recorded to make available a detailed description of technical services delivered and to help in ongoing network maintenance.
VPN Help and Support
Information Technology Consulting Cisco Virtual Private Network
Progent's Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or medium sized company deploy and support Cisco's security and VPN technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both remote connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are simple to administer and provide the versatility to evolve with your changing business requirements. Progent's Cisco-Certified network consultants support Cisco's complete line of products aimed at eliminating data theft, virus and worm assaults, Denial of Service attacks, and other security risks to your information system. Progent can help you deploy Cisco products to get safe access, intrusion protection, and comprehensive Identity services based on Cisco Access Control Server using RADIUS security and TACACS to create a central client access control framework for user certification, permissions, and tracking from an easy-to-use Web interface.
Award Winning macOS Education
Instruction Microsoft Word for Mac
Progent can provide onsite education designed for people who wish to expand their knowledge of the Apple macOS and OS X platform, Mac computers, or Mac office productivity software including Word, Excel, and Outlook for Mac. Progent also offers specialized group or one-on-one webinar classes for Mac applications.
Professionals System Center 2012 Configuration Manager
SCCM 2012 Site Hierarchy Design Technical Support
Progent can assist you to prepare for, implement, and administer System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade efficiently to Configuration Manager 2012 from a legacy change management solution or assist you to enhance your current SCCM 2012 environment to accommodate your changing business needs. Also, Progent can help you to build a software foundation that takes full advantage of SCCM by providing expertise with related Microsoft technologies including Active Directory Domain Services (ADDS), SQL SSRS, and Internet Information Services.
Microsoft Experts System Center 2016 and Windows Server 2016 IT Consultant
System Center 2016 Migration Specialist
System Center 2016 provides major enhancements in the management of hybrid cloud networks through advanced support for Windows Server 2016, Windows 10; unified management of heterogeneous environments that incorporate Linux, Hyper-V and VMware; and better cloud support including closer integration with Intune for iPhone and Android smartphone administration plus built-in integration with Operations Management Suite for cloud-enhanced analytics. Progent's Microsoft-certified consulting staff can provide world-class online and on-premises support for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist your business to plan and install a new implementation of System Center 2016, extend or tune an existing one, upgrade smoothly from an earlier version of System Center, or troubleshoot your System Center solution.
Network Consultants ProSight NinjaOne Automatic Patch Management
On-site Technical Support Remote NinjaOne Server Monitoring
ProSight LAN Watch is Progent's server and endpoint monitoring managed service that uses advanced remote monitoring and management techniques to keep your IT system operating efficiently by checking the state of vital assets that power your network environment. When ProSight LAN Watch detects an issue, an alarm is sent immediately to your specified IT staff and your assigned Progent consultant so all potential issues can be addressed before they have a chance to impact your business.
24 Hour Online Technical Support Windows Server 2019 Kubernetes Containers
Windows Server 2019 with Linux Remote Technical Support
Progent's Windows Server 2019 disaster recovery planning consultants can help you to design a DR/BC solution based on Microsoft's advanced Failover Clustering technologies including Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
Macintosh and Exchange Information Technology Consulting
Microsoft Exchange and Entourage Information Technology Consulting
Exchange Servers and Apple Mac computers can co-exist efficiently. Progent's Apple and Microsoft certified consultants can help you install Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users are able to work closely with colleagues who run Outlook. With Exchange and Entourage 2008 or 2004 for Mac, Exchange and Mac software can coexist, allowing Mac users to get and send messages, search the Exchange global address list, import addresses, sync up appointments, and invite fellow workers to meetings via your Microsoft Exchange account. Progent will make sure that your Microsoft Server is appropriately set up and that WebDAV and Outlook Web connectivity are working. Progent also offers customized onsite Entourage education.
MFA and Single Sign-on Support and Help
Network Consultant MFA and Single Sign-on
Progent's Duo services utilize Cisco's Duo technology to defend against stolen passwords through the use of two-factor authentication (2FA). Duo supports single-tap identity verification with iOS, Android, and other personal devices.
Remote Technical Support ProSight Reporting Remote Network Infrastructure Management
Remote Support ProSight Reporting Ticketing
ProSight Reporting is an expanding family of in-depth reporting utilities created to work with the top ticketing and remote network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
desktop and application virtualization Consultants
Citrix VHD desktops Configuration
Citrix offers a comprehensive line of platforms that deliver enterprise-grade manageability, expandability, and responsiveness for server virtualization and for centralized distribution of Windows desktops and applications. For managing virtualized desktops and applications, Citrix has developed XenDesktop and XenApp. For creating and administering virtual servers, Citrix offers Citrix XenServer and Citrix Essentials for Microsoft Hyper-V. Progent's Citrix-certified engineers can help your company to assess the business benefits of Citrix technology and help you plan, test, implement, optimize, and maintain Citrix solutions.
Consultant Services Aten IP9001
American Megatrends MegaRAC Consultant
Remote server management cards offer IT managers full control over a server without the requirement for a personal visit. Using remote server management cards, all console screen information plus keyboard and mouse operations are transferred to an off-site session to an IT expert who can be situated anywhere in the world. Progent's Microsoft and Cisco certified engineers can help you to design, deploy, and support a high-availability company network that incorporates remote server management cards and Progent can utilize these remote management cards to provide efficient off-site technical support. Progent has experience with a number of remote management cards including Aten remote server management cards, American Megatrends MegaRAC remote management cards, Dell DRAC cards, HP Lights-Out 100c remote server management cards, and Peppercon remote management cards.
Top Ranked Duo Identity Authentication IT Consultants
Technical Support Duo Identity Verification
Progent's Duo service plans incorporate Cisco's Duo technology to defend against compromised passwords by using two-factor authentication (2FA). Duo enables one-tap identity verification on Apple iOS, Android, and other out-of-band devices.
IT Consultants SCCM 2012 Asset Inventory
Computer Consultant SCCM 2012 Windows 2010 Provisioning
Progent can help your organization to prepare for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade smoothly to Configuration Manager 2012 from an older device management platform or assist you to enhance your current SCCM 2012 ecosystem to support your changing IT needs. Also, Progent can help you to build a software foundation that takes full advantage of SCCM by providing expertise with related Microsoft platforms including Active Directory Domain Services, Microsoft SQL Server and SQL Server Reporting Services, and Internet Information Services.
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