Expanding your telecommuter workforce can have a major impact on IT infrastructure, security/compliance, and company culture. Progent has 20 years of experience helping SMBs to design, configure, manage, tune, and debug IT networks that support at-home workers. Progent can assist your Boise organization to select the appropriate tools and follow leading practices in creating and operating a secure virtual solution for telecommuters that promotes teamwork and returns top value. Progent can provide services ranging from on demand expertise for getting you over occasional technical bottlenecks to comprehensive project management to help you carry out business-critical initiatives.

Progent's consultants can help Boise, Idaho companies to succeed with any facet of creating a high-functioning telecommuting ecosystem by providing network infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform customization and training, public cloud integration, helpdesk services, cybersecurity, data protection solutions, and centralized management.

Voice/Video Conferencing for an At-Home Workforce
A wide selection of video conferencing platforms from leading vendors enable online meetings, video and voice conferencing, chat, and content sharing for both local workers and at-home workers. Many organizations utilize a mix of conferencing products to meet the needs of their different partners and customers. Progent can help your organization to maintain your existing conferencing ecosystem and enhance the productivity of your at-home workforce.

  • Skype for Business is Microsoft's leading communications platform that supports real-time presence, instant messaging, voice and video conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified specialists who can assist you to configure and manage Skype for Business client software to support your remote employees. For details about Progent's support services for Skype for Business, refer to Skype for Business integration services.
  • FaceTime is Apple's multiuser video phone app for iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Later versions of FaceTime support up to 32 simultaneous users for video sessions. To learn more about Progent's support services for FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for most desktop or mobile devices. Delivered through Cisco's Webex Cloud platform, Webex capabilities include sharing specific content or computer screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, session recording, plus revision and playback for training. To learn more about Progent's support expertise for Cisco Webex as well as for additional video conferencing products from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conferencing, contacts, and information with features such as IP voice and video calling, persistent chat, plus data sharing. For details about Progent's consulting expertise for Teams as well as for other Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
  • Other Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and troubleshooting expertise for these products and assist you to tune your WAN infrastructure to host them.

Contact Progent for Remote Workforce Expertise
To contact Progent about creating and maintaining an efficient work-from-home solution for your Boise, Idaho business, phone 1-800-993-9400 or go to Contact Progent.



An index of content::

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    Progent offers consulting expertise for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can help you choose, deploy, and maintain a WatchGuard Firewall product that aligns with your security requirements and budget. Progent can assist you to manage outdated WatchGuard firewalls or upgrade efficiently to current WatchGuard firewalls.

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  • Troubleshooting Cisco VPN
    Cisco RADIUS Security IT Consultants

    Cisco's security and offsite connection products for small organizations provide a full range of manageable security products to help safeguard your local and remote network infrastructure. Cisco's Virtual Private Network line features routers, firewalls, intrusion detection devices and VPN appliances. Progent's expert consulting staff includes experienced engineers with Cisco's CCIE and CCNP certifications who can assist your business to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and other Cisco security solutions that align best with your company goals.

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    Citrix XenServer Security Computer Consultant

    Progent's ProSight Enhanced Security Protection (ESP) services offer ultra-affordable multi-layer protection for physical servers and VMs, desktops, mobile devices, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced heuristics for continuously monitoring and responding to cyber threats from all vectors. ProSight ESP offers two-way firewall protection, penetration alerts, endpoint control, and web filtering via leading-edge tools incorporated within one agent managed from a unified control. Progent's security and virtualization experts can assist you to design and configure a ProSight ESP environment that meets your organization's specific requirements and that allows you demonstrate compliance with legal and industry data security regulations. Progent will assist you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that require immediate action. Progent's consultants can also assist you to set up and test a backup and restore system such as ProSight Data Protection Services so you can recover quickly from a potentially disastrous security attack like ransomware.

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  • Meraki Access Point Management Network Engineer
    Consultants Meraki 802.11ac AP

    Progent's Cisco Meraki Wi-Fi access point experts offer online and on-premises support services to assist organizations of any size to plan, install, maintain, expand or debug Wi-Fi systems that include Cisco Meraki APs. Progent can assist your business to set up and manage Meraki-based wireless networks for environments that can range from a telecommuter's home or a branch office to a large campus or a multi-site enterprise. Progent can also assist you to configure additional Cisco technology including switches, routers and ASA firewalls to create a seamless network infrastructure that delivers identical access, performance, security compliance, manageability and uptime for wired and wireless clients regardless of their location or computing device.


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