Urgent Remote Technical Support for Boise Idaho UNIX or Linux SystemsFor small and midsize businesses located in Boise Idaho, Progent offers support for networks powered by UNIX or Linux or for environments that feature a mix of UNIX-family systems and Microsoft Windows platforms. Progent has provided online support to companies in all 50 states in the United States. (See Progent's customer testimonials). Progent also can furnish the consultation CCIE-qualified engineers for challenging connectivity problems, as well as the services of CISSP-accredited security consultants to handle high-level security design and business continuity planning.

Progent's remote support services represent excellent value due to the fact that they have the real-world experience and the advanced tools to resolve the majority of network issues quickly. This reduces immediate expenses since service calls require fewer chargeable minutes. Remote support also avoids the cost of dispatching a consultant to your location. Your organization saves even more in incidental expenses by reducing or avoiding system outages and associated losses due to business discontinuity, upset clients, idle workers, and distracted management.

Progent's pricing model for remote help is structured to maximize the impact of your IT service investment. Progent charges by the minute for phone consulting, so you are charged just for the support that you actually get. In contrast to many online support companies, Progent imposes no startup fee or minimum job duration. Progent's one-minute granularity and simple model for billing do away with situations where speedy. minor repairs manage to turn into large invoices. Progent's penchant for handling problems efficiently translates into your business conserving money.

Progent's Remote Support Tools
Through years of experience, Progent has fine tuned a collection of customized technologies and proven methodologies that promote the maximum degree of effectiveness for online engineering help and repair for small and midsize company information systems. Progent provides safe VPN support for VPN gateways from a variety of popular vendors such as Microsoft, Cisco, Juniper/NetScreen, Netscreen and Watchguard. Secure VPN connectivity allows the consultants of Progent's Technical Response Center to communicate with your company's network without breaching system security.

Progent's highly evolved technical support database system maintains comprehensive histories of the service that Progent's clients have received. Progent's team engineers have access to the history of services rendered to each Progent customer by every Progent consultant. This history of issues and resolutions is organized as an easily retrievable support knowledge base that enables Progent's online technical experts to communicate their experiences with the whole team to make sure that the value of Progent's support services grows over time. Progent's high-level accreditations and working relationships with important vendors such as Cisco and Microsoft make available other extensive support databases and permit priority response from manufacturers' in-house engineering staff so Progent's remote service experts are able to arrive at the most efficient solutions promptly.

Get Online UNIX/Linux, Solaris, or Apple macOS and OS X Computer Support from Progent
To get started with Progent's phone services in Boise Idaho or to find out additional information about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent requirement for IT help, visit Immediate Emergency Support.

Phone-based Technical Services Provided by Progent
Progent's phone-based network support experts have certified skills in an extensive set of technologies. This broad range of IT skills permits Progent's engineers to address virtually any problem likely to take place in a small company information system. Certifications held by Progent engineers in UNIX-family platforms include Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco certifications awarded to Progent technical support experts include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), CCNA, Security Professional (CCSP), Voice Professional (CCVP), and Design Professional.

To help customers with mixed-operating system networks, Progent also provides the services of consultants with advanced Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's security engineers include Certified Information Security Manager (CISM) Engineers, CISSP network security specialists, and Information System Security Architecture Professional engineers.

Remote technical support services available from Progent to companies in Boise include:

Special Consulting Services Offered by Progent
Progent offers the services of seasoned remote consulting experts for special IT projects that small businesses frequently need. Billing rates for ongoing consulting projects are set according to the qualifications of the engineers assigned. Progent's experience with these important fields of information technology allows customers to execute major initiatives within budget and on time. Progent's special online engineering services include:
  • Call Center Services
    Progent's Help Desk support alternatives for small and midsize companies with environments that incorporate UNIX/Linux, Solaris, macOS and OS X, Cisco, or Microsoft products include full-service Call Center outsourcing, Virtual Helpdesk support services, and Helpdesk process consulting. Progent's Standard Help Desk services are ideal for smaller organizations who lack the money or time to assemble and manage an internal Help Desk Call Center but who need quick communication with a reliable Help Desk with professional phone support plus the available expertise to escalate the most challenging problems to advanced engineers.

    Progent's Help Desk Co-management services allow your business to share responsibilities for Help Desk support transparently between your in-house IT staff and Progent's nationwide pool of veteran technical support engineers and matter experts (SMEs). Progent's shared Help Desk service is a collaborative service desk solution built around the top professional services automation tool for handling end-user service requests, ticket lifecycle, responsibility, status tracking, and metrics.

    Progent's Help Desk Call Center consulting services can support you in building an effective new Call Center or enhancing your established organization, evaluating or modifying Help Desk Call Center application software to handle the special needs of your corporation, or adding temporary online staff to reinforce your existing Help Desk Call Center team to deal with demanding situations like software migrations, mass updates, or installing brand new applications.

    Progent's Help Desk team of experienced information technology professionals offers your workers in Boise Idaho rapid communication with an efficient network service resource with years of background offering telephone-based support and remote repair service for IT systems based on UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft technology. Progent's focus is to give the Help Desk the reputation as a key driver of company performance, and Progent's intent is to fix and not merely track technical issues.

  • Applications Support: Training, Customization, and Problem Solving
    Progent's Applications Consulting staff can supply remote professional engineering support and training in key application fields including ERP, Manufacturing Requirements Planning, customizing accounting packages, and Customer Relationship Management. Progent also can deliver consulting expertise, customization, and training for familiar Microsoft applications including Microsoft CRM, MS Project, MS Word, and Excel. To find out additional information on Progent's expertise, custom programming, and training offerings for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Services.

    Progent's Apple Mac consultants can support the creative aspect of Apple Mac systems by providing remote consulting support and education in graphics, audio, and motion video. Progent's consultants can provide help in a range of Apple Mac creative tools such as Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Digidesign Pro Tools, Final Cut Pro, and After Effects. Progent's consultants can also help you with common jobs such as scanning or digitizing audio/video or building an audio/video production lab.

    Remote Network Monitoring Services
    Progent offers companies in Boise Idaho remote network and server monitoring support centered around Microsoft Operations Manager network monitoring and reporting, customized by Progent to accommodate your business so your IT support is proactive and automated. By uncovering emerging trouble spots before they evolve into network outages, automated monitoring can minimize inconvenient and expensive network failures. Progent can also provide help with server and infrastructure monitoring products such as Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX/Linux, Sun Solaris, or Apple macOS and OS X networks, Microsoft systems, or environments that incorporate multiple OS platforms.

How Your Boise Idaho Company Can Contact Progent's Online Technical Support Professionals
To contact Progent about urgent online expertise with UNIX, Linux, Solaris, or macOS and OS X computer systems, go to Progent's Nationwide Phone-Based Help, telephone 1-800-993-9400, or go to Contact Progent.

Boise Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Boise Metro Area.

Onsite IT Consulting
Progent locations in Boise Metro Area

City Address Phone Link
Boise 702 W. Idaho Street, Suite 1100
Boise, ID 83702
United States
(208) 506-7006 Boise Network Support Services




An index of content::

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  • Les Kent has a 35-year track record of effective network integration, corporate administration, sales, and operations. He has shown a knack for creating sophisticated IT solutions while working as a system designer, programmer, project manager, implementation consultant, and troubleshooter for small companies, new ventures, and global corporations.

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  • Troubleshooting Redhat Linux, Solaris, UNIX Ada County Idaho
  • Services Cisco SBCS Technology Professional Cisco 520 Secure Router
  • Services Ryuk ransomware recovery Professionals ransomware protection
  • Setup and Support Microsoft SharePoint Server Boise, ID Setup and Support SharePoint Server 2019 Boise, Ada County
  • SharePoint 2016 Migration Specialists Professional SharePoint 2016 Migration

  • Citrix StorageLink Site Recovery Technology Professional
    24-7 Citrix StorageLink Site Recovery Specialists

    Progent's Citrix experts can help your organization to assess the strategic value of the available versions of Citrix Essentials for Hyper-V, assist you to use Citrix management tools in your Hyper-V network, and show you how you can use Citrix Essentials to improve the responsiveness, availability, flexibility, and fault tolerance of your virtualized network while lowering the cost of equipment and operations and simplifying administrative tasks.

  • Shared Service Desk Economics Consulting Services Shared Call Center Economics Consulting
  • Small Business Network Support Consultants Small Business Technical Support Group
  • Specialist Exchange Server 2010 Migration Exchange Upgrade Specialists
  • Specialist Lync Server 2013 and Active Directory Consultant Lync Server 2013 and SQL Server

  • SCOM 2012 Microsoft Azure Monitoring Configuration
    Operations Manager Migration IT Consulting

    Progent's Microsoft-certified consulting experts have more than 10 years of experience planning, implementing, optimizing and repairing System Center Operations Manager solutions and can provide organizations of any size advanced remote or onsite consulting services for SCOM 2012. Progent can assist your company to design a topology for System Center 2012 Operations Manager servers that delivers the performance and resilience required to monitor your IT resources effectively, whether your datacenters are onsite, in the cloud, or a mixed solution. Progent can also help you to install and customize Microsoft SCOM 2012 management packs according to industry best practices for monitoring network infrastructure as well as both Microsoft and third-party apps and services. Also, Progent can provide responsive remote or onsite troubleshooting to assist you to fix serious problems uncovered by System Center 2012 Operations Manager.

  • Boise Remote Suse Linux, Solaris, UNIX Consulting Services
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  • Tandberg T3 Telepresence Engineer Mirial Consultant Services
  • Tech Support Boise, Meridian, Nampa Phone Support Boise
  • Technical Support Colocation Colocation Technical Consultant

  • Remote Access On-site Technical Support
    Cisco RADIUS Security Specialist

    Cisco's network security and remote connection technology for small organizations offer a full line of manageable security products to help protect your local and remote information system. Cisco's VPN line features switches, firewalls, intrusion detection devices and Virtual Private Network appliances. Progent's professional staff of consultants includes field-proven engineers with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional certifications who can help your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and additional Cisco security technologies that fit best with your business goals.

  • Top Quality Microsoft Exchange Server 2007 Computer Network Specialist Boise, Ada County Exchange Server 2019 Network Providers

  • NodeZero Certified Penetration Testing Information Technology Consulting
    NodeZero Certified Threat Assessment Network Security Audit

    Progent's certified cybersecurity consultants can run NodeZero-powered penetration tests to make sure your security defense systems and policies are properly set up and effective.

  • Top Rated On-site Technical Support BlackBerry Smartphone BlackBerry Synchronization Engineer

  • Microsoft Exchange 2016 Migration Remote Troubleshooting
    24-7 Microsoft Exchange Server 2016 Migration Planning Online Support

    Progent can assist your business in any and all phases of your migration to Exchange Server 2016 including planning HA architecture for a local, cloud-based or hybrid environment; CAL licensing requirements for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V design; determining storage capacity required for your virtual machines (VMs), databases and logs; configuring hardware load balancing (HLB) for fault-tolerant CAS services; planning, configuring and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; performing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web.

  • Top Rated Windows and UNIX Consultancy 24-Hour Consulting Windows and UNIX
  • Top System Center Management Packs Support Outsourcing Microsoft SCOM 2012 R2 IT Consulting
  • Unified Communications Manager IM and Presence Service Online Consulting CUBE Online Troubleshooting
  • Upgrade Consultant Windows Server 2000 Windows 2000 Server Network Consultants
  • Upgrading UNIX 24/7 UNIX Upgrade Consultants

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    Progent's software developers have worked for 20 years with .NET technologies and the Visual Studio development system and can build or modernize .NET apps quickly and affordably.

  • Urgent ASA 5500 Firewalls Remote Support Cisco ASA 5500 Consultant
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  • Fedora Linux, Sun Solaris, UNIX Online Consulting Boise Idaho, United States
  • Windows 7 Migration Integration Services Windows 7 Migration Online Consulting
  • Windows Applications on macOS Technology Consulting Windows PC Simulation on Mac IT Consultant
  • Windows Server 2012 R2 Server Manager Computer Consultant Specialist Windows Server 2012R2 Storage Spaces

  • Technical Consultant Hornetsecurity Altaro M365 OneDrive Backup
    Altaro Microsoft 365 Total Mailbox Backup On-site Technical Support

    Progent is a certified Hornetsecurity/Altaro partner and can design, install, and manage an implementation of 365 Total Backup to back up and restore your Microsoft 365 user and group mailboxes, files stored on your company's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows-powered laptops and desktops.

  • Windows Server 2012R2 upgrade Specialists Windows Server 2012 R2 Private Cloud Specialist

  • Consultants Microsoft Teams VoIP
    Consultants Microsoft Teams mobility

    Progent can help your organization to design an upgrade to Microsoft Teams from Skype for Business or Lync Server and configure, manage, and debug a cloud or mixed implementation of Microsoft Teams. Progent can help you to connect Teams with Office and Microsoft 365 apps, Exchange, SharePoint Online, and your PSTN gateway.

  • Wireless Network Professional Remote Consulting Office Wireless
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  • password management Professionals ProSight network asset documentation management Specialist
  • scom 2016 OMS integration Network Consultants scom 2016 management servers Network Consultant

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