Fast Online Consulting for Boise Idaho UNIX or Linux SystemsFor small companies in Boise Idaho, Progent provides help for information systems based on UNIX, Linux, Solaris, or Apple macOS and OS X or for networks that feature a mix of UNIX and Windows platforms. Progent has delivered online support to companies in all 50 states in the United States. (Refer to Progent's customer recommendations). Progent also can furnish the expertise of CCIE-qualified engineers for challenging infrastructure issues, as well as the services of CISA and CISM-certified security consultants to help with high-level security design and business continuity preparedness.

Progent's remote support services offer excellent leverage because they are equipped with the real-world experience and the advanced tools to solve most network problems rapidly. Efficient support reduces direct expenses because service calls accumulate fewer billable minutes. Remote help also avoids the cost of dispatching an engineer to your site. Your organization saves additionally in incidental costs by reducing or avoiding network downtime and associated costs resulting from business discontinuity, disgruntled clients, unproductive workers, and distracted management.

Progent's billing policy for online support is designed to maximize the impact of your network support dollar. Progent bills on a per-minute basis for telephone-based assistance, so you are billed just for the services that you receive. In contrast to typical online support firms, Progent requires no service activation fee or minimum job duration. Progent's per-minute granularity and simple policy for pricing prevent scenarios where speedy. minor repairs somehow end up as big bills. Progent's skill at dealing with technical issues efficiently translates into your business spending less money.

Progent's Online Technical Support Tools
Through years of experience, Progent has fine tuned an array of optimized tools and field-tested processes which permit the maximum degree of effectiveness for remote help and troubleshooting for small company IT systems. Progent provides secure Virtual Private Network support for VPN gateways from multiple leading vendors such as Microsoft, Cisco, Juniper, Sonicwall and Watchguard. Secure VPN connectivity permits the experts of Progent's online support team to link to your company's network remotely without breaching system security.

Progent's sophisticated customer support reporting application includes comprehensive documentation for the support that Progent's clients have received. Progent's staff service personnel have the benefit of the records of services delivered to each Progent customer by every consultant. This archive of anomalies and solutions is structured as an easily accessible internal database that enables Progent's remote support engineers to share their knowledge company-wide to ensure that the efficiency of Progent's technical support grows over time. Progent's advanced accreditations and close associations with important technology companies including Cisco and Microsoft make available other vast support databases and allow quick response from manufacturers' internal product engineers so Progent's online service specialists can determine optimal resolutions promptly.

Initiate Online UNIX/Linux, Solaris, or macOS and OS X Technical Support from Progent
To access Progent's phone services in Boise Idaho or to learn more about Progent's online support programs, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If your company has an urgent need for network help, visit Immediate Emergency Support.

Phone-based Support Services Offered Progent
Progent's phone-based support engineers have certified skills in a comprehensive array of products and technologies. This broad range of capability enables Progent's consultants to resolve virtually any problem that may take place in a small or midsize business information system. Certifications held by Progent consultants in UNIX/Linux platforms include Sun Solaris SCNA, Red Hat Certified Engineer, Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco credentials awarded to Progent service experts include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), CCNA, CCSP, Voice Professional, and Design Professional.

To provide assistance to companies with mixed-platform networks, Progent also offers the services of engineers who have advanced Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's security experts include Certified Information Security Manager consultants, CISSP network security experts, and Information System Security Architecture Professional consultants.

Remote technical services provided by Progent to customers in Boise include:

  • UNIX, Linux, Solaris, and macOS and OS X Expertise
    Progent's UNIX, Linux, Solaris, and macOS and OS X phone-based consulting services cover a broad array of computer technology including system architecture, messaging systems, system and operational security, UNIX/Linux and Microsoft Windows coexistence, VMware products for server hardware economization and easy management, and migration from legacy applications to the latest Microsoft Windows or Linux-powered solutions. Progent's group-based approach to resolving technical problems enables quick escalation, when required, to engineers with task-relevant expertise to tackle complex situations. This accelerates repair of critical problems, minimizes lost productivity, and cuts service costs.

    Progent's UNIX and Linux support engineers can provide emergency remote help for resolving anomalies within UNIX/Linux networks powered by popular variants of UNIX such as:

    • Apple macOS and OS X
    • Sun Solaris
    • IBM AIX OS
    • HP-UX (Hewlett Packard UNIX)
    • BSD
    • SCO UNIX
    • Silicon Graphics IRIX (SGI/IRIX)
    Important Linux versions for which Progent offers expertise include:
    • RedHat Linux
    • SUSE
    • Debian-GNU
    • Slackware Linux

  • Talk to a Cisco CCIE for Complex Network Troubleshooting
    Cisco CCIE Engineers for Boise IdahoThe Cisco Certified Internetwork Expert (CCIE) credential is the top accreditation for network infrastructure consultants, and certifies a consultant's network technology knowledge at the expert level. CCIEs know how to resolve the most intractable issues occurring in network planning, deployment, administration, security, and problem solving. Cisco CCIEs operate closely with Cisco's internal product support engineers in isolating problems with Cisco IOS Software network administration tools and developing alternate approaches or locating software patches. CCIEs are an exceptional value since their deep expertise allows them to find solutions for the most difficult problems quickly. In typical instances, less qualified consultants can struggle for many hours or even days with identical problems that a Cisco-qualified CCIE can dispose of in minutes. Few consulting providers make Cisco CCIEs accessible to support small and mid-size companies. Progent can provide fast telephone contact with a Cisco-qualified CCIE so your company can get immediate support for complex network infrastructure issues that are hurting business efficiency but are outside the experience of your ordinary computer maintenance personnel. Progent's Cisco-qualified CCIE support experts can interface to your environment using sophisticated on-line troubleshooting tools to provide efficient, secure, and affordable analysis and remediation. Progent's Cisco-qualified CCIEs offer consulting for the entire range of Cisco's industry-leading selection of connectivity products including PIX 500 Firewalls and ASA 5500 Series Firewalls, Catalyst FWSM modules, protected high-speed and integrated services (IS) routers, wireless access points and bridges, Meraki cloud-managed access points, Voice over IP (VoIP) phones and systems, Catalyst Series switches, as well as Virtual Private Network (VPN) solutions.

  • Authorized Windows Support
    Windows Support for Boise IdahoProgent's Microsoft-expert remote support experts can deliver computer system troubleshooting and consulting assistance for all Microsoft server platforms. Progent is a Microsoft Certified Partner and can provide your company the expertise of support professionals who can help you with a broad variety of technology support services including Windows Server 2012 R2 integration, Windows Server 2008 installation, MS Exchange 2019 Server planning and configuration, Microsoft Exchange Server 2016 planning and deployment, Exchange Server 2013 consulting, Microsoft Exchange Server 2010 management, SharePoint 2016 migration and hybrid deployment consulting, SharePoint 2019 design and integration, Microsoft Teams planning and integration, Skype for Business planning and deployment support, Microsoft Lync Server integration and Office Communications Server 2007 upgrade, Forefront Threat Management Gateway administration and ISA Server 2006 migration, MS SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 consulting, Microsoft SQL Server 2016 migration and development, and Microsoft SQL Server 2014 support, Systems Center Operations Manager network monitoring and reporting, Project Server training, Small Business Server 2011 support, and Windows 2012 R2 Essentials cloud integration.

    Progent also can deliver a broad range of remote PC desktop support such as Windows 7 migration, preparing for to 64-bit workstation software, integrating Office 2010, and automating PC desktop image creation.

  • CISM and CISSP Premier System Security Professionals
    CISSP Premier System Security Consultants for Boise IdahoProgent's qualified CISM and CISSP network security consultants can provide a range of system protection services that can improve the immunity of your UNIX, Linux, Solaris, Mac or Microsoft Windows network against attacks or help your business to recover rapidly following a serious breach. Security support services offered by Progent include: thorough security evaluation using tools such as GFI LANguard, EEYE Vulnerability Scanner, and software from Solar Winds tools and Hydra; quick cleanup after virus and worm assaults; configuring firewalls; building safe architectures for off-site and mobile communication; defending your messaging infrastructure from viruses, spam and directory harvest attacks; and managing round-the-clock network monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent can provide expert online consulting services to help organizations of all sizes connect their networks with popular public clouds such as Azure and Amazon AWS. Progent can help your it team to design and manage hybrid ecosystems that support Windows and Linux operating systems and apps in either cloud-only systems or in hybrid topologies that combine local IT assets along with public clouds. To help you to incorporate public clouds with physical datacenters, Progent can provide a range of cloud integration services such as Microsoft 365 integration with on-premises Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services hybrid cloud migration, Amazon Web Marketing Service (WMS) development and troubleshooting, and Google Cloud planning and integration expertise. Progent has more than two decades of experience delivering advanced consulting support remotely, and Progent can make sure you complete your cloud integration initiatives on schedule and affordably.
Additional Consulting Programs Offered by Progent
Progent offers the services of world-class online consulting experts for special projects that small companies frequently need. Billing rates for ongoing consulting projects are determined based on the qualifications of the engineers involved. Progent's experience with these special fields of computer technology allows customers to complete critical initiatives economically and on time. Progent's special online consulting services include:
  • Call Center Support
    Progent's Help Desk service options for small and midsize companies with networks based on UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft products include comprehensive Call Center outsourcing, Virtual Help Desk support services, and Help Desk process consulting. Progent's Standard Help Desk Call Center support services are intended for smaller companies who lack the resources to assemble and manage an in-house Help Desk Call Center but who require quick response from an efficient Help Desk with professional telephone assistance as well as the technical depth to escalate the most challenging tasks to high-level engineers.

    Progentís Co-managed Help Desk services allow your IT organization to share the load for Help Desk support seamlessly between your IT staff and Progent's nationwide pool of certified technical support engineers and subject matter experts. Progentís shared Help Desk service is a collaborative service desk solution built around the top professional services automation (PSA) platform for handling service requests, ticketing, accountability, status tracking, and metrics.

    Progent's Help Desk consulting services can guide you in building an effective new Help Desk or enhancing your established organization, selecting or modifying Help Desk software to meet the particular demands of your corporation, or adding temporary phone support staff to reinforce your existing Help Desk Call Center team to handle high-demand events such as software migrations, mass updates, or installing brand new applications.

    Progent's Help Desk Call Center team of veteran information technology professionals provides your customers in Boise Idaho fast contact with a reliable technical support resource with extensive experience delivering telephone-based support and remote repair service for networks that incorporate UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft products. Progent's concentration is to give the Help Desk Call Center perception as a key driver of business efficiency, and Progent's policy is to solve rather than simply annotate IT issues.

  • Business Applications Services: Education, Programming, and Problem Solving
    Progent's Applications Experts staff can supply phone-based and in-depth consulting support and training in key application areas such as Enterprise Requirements Planning, Manufacturing Requirements Planning, custom programming for accounting packages, and Customer Relationship Management (CRM). Progent also can provide expertise, custom development, and training for popular Microsoft applications including CRM, MS Project, Microsoft Office Word, and MS Excel. To learn additional information concerning Progent's expertise, custom programming, and education services for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Services.

    Progent's Apple Mac consultants can support the creative facets of Apple Mac environments by delivering remote help services and education in imaging, audio, and motion video. Progent's support professionals can provide assistance in a large selection of Apple Mac programs such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent's Mac specialists can also assist you with special projects such as capturing or digitizing audio/video or establishing an audio/video post production studio.

    Online Network Monitoring Support
    Progent can provide businesses in Boise Idaho remote network and server monitoring services based on Microsoft System Center Operations Manager IT infrastructure monitoring, customized by Progent to fit your business so that your IT support is proactive and automated. By spotting potential issues before they grow into network outages, remote monitoring can head off stressful and costly information system crises. Progent can also deploy server and infrastructure monitoring tools like Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX/Linux, Solaris, or Apple macOS and OS X systems, Microsoft Windows environments, or networks based on a combination of operating systems.

How Your Boise Idaho Business Can Contact Progent's Online Service Professionals
To contact Progent about emergency remote help with UNIX, Linux, Sun Solaris, or Apple macOS and OS X networks, go to Progent's Nationwide Online Help, telephone 1-800-993-9400, or see Contact Progent.

Boise Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Boise Metro Area.

Onsite IT Consulting
Progent locations in Boise Metro Area

City Address Phone Link
Boise 702 W. Idaho Street, Suite 1100
Boise, ID 83702
United States
(208) 506-7006 Boise Network Support Services




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  • Onsite Technical Support Cisco Virtual Private Network Remote Access Support and Integration
  • PIX Firewall Migration Network Consultant 24x7x365 CCNP Certified Security Online Consulting
  • Part Time Jobs Network Consultant Pittsburgh California Job Opening Microsoft MCTS Consultant Concord
  • 24-7 Fedora Linux, Solaris, UNIX Technology Consulting Services Boise, Ada County
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  • ProSight Ransomware Defense Engineer ProSight ASM Endpoint Protection Consult
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  • Professional Data Center
    Setup and Support Hosting

    Progentís colocation center IT services are intended for businesses with equipment located at IDCs or data center co-location hosting sites and requiring timely on-site service at the colo site as well as off-site support from Microsoft and Cisco Certified professionals. Progent offers a complete range of data center and data center and colocation support services including system topology analysis, Windows and UNIX server installation and maintenance, troubleshooting for server and communications infrastructure, development and installation of zero-downtime configurations, architecting and deploying layered security structures, firewall configuration and troubleshooting, configuring load balancing solutions, and creating high-availability server and storage cluster systems.

  • Professional Microsoft Live Communications Server Microsoft LCS Server Specialists
  • Professionals System Center Management Packs Top Online Consulting SCOM 2012 Migration
  • Progent Management Team Technology Providers Progent's Management Team Small Business Network Consultants
  • Ransomware Removal and Restore Ada County Idaho Ada County Idaho, US Dharma Ransomware Hot Line
  • Red Hat Linux, Sun Solaris, UNIX Integration Support Ada County Idaho Consulting Services Fedora Linux, Sun Solaris, UNIX Boise

  • Immediate Metro Ethernet Consult
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    Progent can provide the affordable services of online Internet connectivity experts to assist your company to assess or update your Internet services so your Internet access solution aligns with your business needs. Support services available from Progent include assessment of your current bandwidth use, vendor and plan comparison and selection, network provisioning, and managing a seamless switchover to a new carrier and/or service plan. Network provisioning can include enhancing current routers and configuring additional ones, setting up firewalls, and designing dependable Border Gateway Protocol architectures.

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  • Cybersecurity Pen Testing Network Security Test
    Security Audits Cybersecurity Pen Testing

    Stealth penetration testing is an important component of any comprehensive IT system security plan. Progentís security professionals can run thorough penetration checks without the awareness of your organization's in-house network support resources. Unannounced penetration checking uncovers whether current security monitoring tools such as intrusion detection alerts and event history analysis are correctly configured and actively monitored.

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  • Remote Technical Support MS Windows Small Business Server MCSE Expert Certified Computer Consulting Windows Essential Business Server
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  • Immediate Project Implementation Consultants
    Specialist Project Requirements Definition

    For enterprise project management assistance, Progent can provide the services of veteran information technology experts with years of background in technology management, program development, and process engineering for organizations from Big 4 firms to dot-com startups to government agencies. These proven IT managers can provide project management expertise to help enterprise clients follow best practices to ensure that development or deployment projects are successfully completed on time and within budget.

  • Remote Workforce Network Infrastructure IT Consulting Offsite Employees Network Infrastructure Computer Engineer
  • SCCM 2007 Upgrade Network Consultants Top Ranked SCCM 2007 Patch Management Support and Integration

  • Consultant Android and Cisco ASA firewall integration
    Android and Windows Server integration Consulting Services

    Progent's veteran team of network consultants and subject matter experts have years of experience delivering online and on-premises assistance for organizations of any size who need to integrate Android phones and tablets into their information systems so that users can work together from anywhere. Progent has the breadth of skills to solve technical issues that span multiple manufacturers and that entail a mix of legacy and up-to-date technology. Progent offers budget-friendly online technical support to help you with any stage of designing, configuring, managing and troubleshooting your BYOD environment. Progent can deliver occasional technical support to help you to handle especially challenging technical problems, or Progent can provide outsourced or co-sourced project management services to ensure that you complete major network initiatives on schedule and on budget. Progent can help with on-premises, cloud-centric, or hybrid network environments and can provide support for all major operating systems, applications, management utilities and network infrastructure. Progent also can provide customized group or one-on-one training sessions to show you how to manage and operate Android phones and tablets to maximize their business value.

  • SQL Server 2008 Migration Consultant Programming Companies MS SQL Server
  • Engineer Suse Linux, Sun Solaris, UNIX Boise, Ada County
  • SQL Server 2017 Information Technology Consulting SQL Server Remote Consulting
  • Sarbanes Oxley Compliance Engineer Internet Data Center Information Technology Consulting

  • Microsoft Certified Partner Computer Engineer Windows 10 Management
    Windows 10 Security Consulting Services

    Progent's Windows consulting experts can assist organizations of any size to assess Windows 10 or to migrate to Windows 10 from any older release of Microsoft Windows. Remote and on-premises evaluation and migration support for Microsoft Windows 10 provided by Progent's consultants include Return on Investment estimates, project supervision, application and driver compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud solutions, mobile management and synchronization, teleworker connectivity, data and identity security, automated provisioning and administration, network design, wired/wireless convergence, business continuity planning, custom training for network management personnel and users, and ongoing consulting support.

  • Server Troubleshoot Expert Utah Consulting Service Nationwide Support
  • Sharepoint Small Business Computer Consulting Company Windows .NET Outsourced IT Services
  • Small Business Onsite and Remote Support Cisco and Microsoft Certified Midsized Office Small Business Computer Consulting Services
  • Software Recovery Microsoft Windows Server 2016 Ada County Idaho After Hours Tech Windows
  • Special Offer for Small Businesses Engineer Special Offer for Small Businesses Professional
  • Specialists ransomware removal and data restore 24/7 Ryuk ransomware hot line Professional
  • Support Outsourcing BlackBerry Software Boise, ID Server Consultants BlackBerry Redirector Boise, Ada County, US
  • Symantec VelociRaptor Computer Security Symantec Raptor Technical Support Services

  • Network Consultants Windows Server 2012 R2 Hyper-V
    Windows Server 2012 R2 Hyper-V Engineer

    Microsoft Windows Server 2012 R2 Hyper-V improves virtualization in critical areas including multitenancy, agile network infrastructure, cloud readiness, expandability and performance, and fault tolerance. Progent's Microsoft-certified consultants can help your company to take advantage of Windows Server 2012 R2 Hyper-V to install and manage virtual servers to cut network expenses and improve availability.

  • Top Quality NLB Testing Consultant Consult Project Management Test Lab

  • Microsoft Exchange Support Services
    Best Exchange 2007 Online Technical Support

    Progent's Microsoft certified consultants can help you define and deploy an efficient in-place Microsoft Exchange 2007 migration plan that avoids productivity disruption, simplifies ongoing service requirements, and makes your Microsoft Exchange Server 2007 easy to manage. For complicated multiple server or multi-location migrations, Progent offers the background to complete your project quickly and economically. Progent's Exchange Server 2007 help, repair, and design offerings include expertise with the integration of outside vendor add-ons to Microsoft Exchange 2007 Server that are best aligned to your business goals.

  • Top Ranked Flexential Data Center Consultants Flexential Internet Data Center Specialists
  • Top Ranked Teleworkers Consulting Services in Boise - Cloud Systems Consultants Ada County Idaho Teleworkers Boise Consulting Experts - Cloud Systems Consultants Ada County Idaho
  • Top SQL Server 2019 OLTP Professional SQL Server 2019 Enterprise Troubleshooting
  • Top Services NetDocs Solution Design 24/7/365 Consultancy NetDocs and Android

  • Dynamics GP Integration Manager Consultant
    Business Portal for Dynamics GP Specialists

    Progent's background providing Microsoft .NET support and Microsoft SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and other developer platforms make it possible to design specialized line-of-business applications and eCommerce solutions that operate seamlessly with Microsoft Dynamics GP Software. Progent's Dynamics GP reporting services can show you how to design reports that allow you to track your business more effectively, turning raw data into useful understanding of your company and customers.

  • Top Windows Server 2012 R2 Live Migration Support Outsourcing Windows 2012R2 Online Support Services
  • Urgent 3800 Router Technology Consulting CCNP Expert Certified RV Series VPN Router Remote Troubleshooting
  • Web Parts Integration Data warehouse Engineer
  • Wi-Fi VoIP phone integration Network Consulting wireless IP phones and Aironet APs Remote Troubleshooting
  • Boise Idaho Immediate Remote Troubleshooting Redhat Linux, Sun Solaris, UNIX
  • Windows SBS 2008 Consult Computer Engineer MS Windows SBS

  • Cisco Firepower NGFW Firewalls Support and Integration
    Cisco ASA 5500-X with Firepower Online Consulting

    Progent's Cisco-certified CCIE network experts can assist your company to maintain your existing PIX or ASA 5500 firewalls or upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your company to design, integrate, optimize, manage and debug firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services

  • Windows Server 2012 R2 upgrade Specialists Windows Server 2012 R2 Support Services
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  • Work at Home Employees Boise Guidance - Endpoint Management Solutions Guidance Ada County Idaho At Home Workers Boise Assistance - Endpoint Management Systems Consulting Experts Boise, Ada County
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  • MSP360 SQL Backup Support and Integration
    After Hours Online Technical Support MSP360 B2 Backup Storage

    Progent's data protection experts can assist you to create, deploy and debug a backup/restore plan based on MSP360 technology. MSP360 enables file/folder or image backup/recovery for virtual machines and physical computers, works with all popular public clouds, and allows businesses to build a data protection solution with a low Recovery Time Objective (RTO) and a defined RPO. With ProSight DPS 360 Backup, Progent can provide end-to-end monitoring and remote management of your backup environment to protect against data loss resulting from user miscues, system glitches, malicious insiders, and external assaults like ransomware. For details, see ProSight DPS 360 Backup services.

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