UNIX, Linux, Sun Solaris, Mac OS X Remote Support for
Boise Small Office Network Systems
For small and midsize businesses located in Boise Idaho, Progent offers technical support for networks based on UNIX or Linux or for networks that feature a combination of UNIX-family systems and Microsoft technology. Progent has provided online support to companies in every state in the U.S. (See Progent's customer testimonials). In addition, Progent can furnish the consultation Cisco CCIE engineers for challenging infrastructure issues, as well as the services of CISA and CISSP-accredited security engineers to handle high-level security design and business continuity preparedness.
Progent's remote technical support engineers represent exceptional value because they are equipped with the real-world background and the advanced technology to resolve the majority of information system issues quickly. This reduces direct costs because solutions take up a smaller number of billable consulting minutes. Remote support also eliminates the expense of sending a consultant to your site. Your company saves additionally with indirect expenses by reducing or avoiding network downtime and related costs resulting from business discontinuity, disgruntled customers and vendors, unproductive workers, and de-focused executives.
Progent's pricing policy for remote help is structured to get the most out of your network support dollar. Progent bills by the minute for telephone-based consulting, so you pay only for the support that you receive. Unlike typical remote support firms, Progent requires no initialization fee or minimum job duration. Progent's one-minute granularity and simple policy for pricing eliminate situations where fast repairs manage to turn into substantial invoices. Progent's penchant for handling problems efficiently translates into your company conserving cash.
Progent's Remote Service Tools
Over time, Progent has developed an array of optimized technologies and proven processes that promote the maximum level of effectiveness for online technical support and troubleshooting for small and midsize business information networks. Progent provides secure VPN support for VPN gateways from a variety of leading vendors such as Microsoft, Cisco, Juniper Networks, Netscreen and Watchguard. Secure VPN access enables the engineers of Progent's online support team to access your company's computer system remotely without violating system security.
Progent's advanced technical support database application stores detailed documentation for the support that Progent's customers have been provided. Progent's authorized consultants have access to the records of support provided to each customer by any Progent consultant. This archive of problems and fixes is organized as an easily accessible support database that allows Progent's remote technical professionals to communicate their experiences company-wide to ensure that the value of Progent's support services improves daily. Progent's advanced accreditations and close associations with key industry leaders including Cisco and Microsoft permit access to other extensive support knowledge bases and allow quick response from vendors' internal product engineers with the result that Progent's remote service experts are able to arrive at the most efficient resolutions in the least time.
Start Receiving Online UNIX, Linux, Solaris, or macOS and OS X Computer Help from Progent
To get started with Progent's phone services in Boise Idaho or to find out additional information about Progent's online support options, call Progent at
Remote Network Support Services Offered Progent
Progent's phone-based technical support professionals offer certified skills in an extensive array of products and technologies. This breadth of technical skills permits Progent's engineers to manage virtually any problem likely to occur in a small company network. Certificates awarded to Progent support experts in UNIX/Linux platforms include Sun Solaris SCNA, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco certifications awarded to Progent service experts include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional, CCNA, CCSP, CCVP, and Design Associate.
To provide assistance to customers with multi-OS environments, Progent also provides the services of engineers with high-level Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security experts include Certified Information Security Manager consultants, CISSP network security specialists, and Information System Security Architecture Professional engineers.
Online technical support services available from Progent to clients in Boise include:
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UNIX/Linux, Solaris, and Apple macOS and OS X Expertise
Progent's UNIX/Linux, Sun Solaris, and Apple macOS and OS X online support services cover a broad spectrum of computer technology such as network infrastructure, email solutions, network and process security, UNIX and Windows coexistence, virtual server technologies for server hardware economization and simplified administration, and migration from older applications to current Microsoft Windows or Linux-powered environments. Progent's group-oriented approach to resolving technical problems promotes quick escalation, when required, to engineers with task-relevant expertise to tackle complex scenarios. This accelerates solutions of urgent problems, minimizes network downtime, and cuts service costs.Progent's UNIX and Linux support engineers can offer emergency remote help for resolving problems affecting UNIX, Linux, or Solaris systems powered by popular versions of UNIX such as:
- macOS and OS X
- Solaris
- IBM AIX OS
- HP-UX (Hewlett Packard UNIX)
- BSD
- SCO
- Silicon Graphics IRIX (SGI/IRIX)
- RedHat Linux
- SUSE Linux
- Debian-GNU
- Slackware
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Talk to a Cisco Certified Internetwork Expert for High-level Network Troubleshooting
The Cisco Certified Internetwork Expert credential is the top accreditation for network consultants, and indicates a consultant's technical skills at the master level. Cisco CCIEs can handle even the most difficult challenges associated with network infrastructure design, installation, maintenance, security, and problem solving. CCIEs can cooperate with the highest priority with Cisco's internal support staff in isolating anomalies with IOS Software network management tools and developing workarounds or locating program updates. Cisco CCIEs represent an excellent value since their depth of experience allows them to solve the most difficult problems quickly. In common cases, less qualified consultants can wrestle for hours or days with identical tasks that a Cisco CCIE can dispose of in a few minutes.
Few support providers make Cisco-qualified CCIEs available to assist small and mid-size companies. Progent offers quick phone contact with a Cisco authorized CCIE so your company can get timely support for severe network infrastructure issues that are hurting worker productivity but are not within the scope of your regular computer support personnel. Progent's Cisco-qualified CCIE consultants can connect to your computer system via sophisticated on-line support tools to provide fast, safe, and economical analysis and repair.
Progent's Cisco CCIEs offer expertise in the complete line of Cisco's popular family of networking appliances such as PIX Series Firewalls and ASA 5500 Firewalls, the Catalyst Firewall Services Modules, secure broadband and integrated services (IS) routers, Aironet wireless access points, Meraki cloud-managed APs, Voice over IP (VoIP) phones and systems, Catalyst Series switches, as well as VPN technology.
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Authorized Windows Support
Progent's Microsoft-premier remote support professionals offer network repair and consulting support for the complete line of Microsoft server products. Progent is a Microsoft Certified Partner and can offer your company the assistance of consulting engineers who can help you with a wide range of platform support services such as
Windows Server 2012 R2 integration,
Windows Server 2008 installation,
Microsoft Exchange 2019 integration,
MS Exchange Server 2016 migration, Microsoft Exchange Server 2013 integration,
Exchange Server 2010 management,
SharePoint 2016 migration expertise,
SharePoint 2019 planning and configuration, Microsoft Teams integration, Microsoft Skype for Business planning and deployment support, Lync Server 2013 integration and Office Communications Server upgrade, Forefront Threat Management Gateway 2010 administration and ISA Server migration, Microsoft SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 consulting, Microsoft SQL Server 2016 integration and programming, and SQL Server 2014 support,
Systems Center Operations Manager system monitoring,
Project Server training,
Small Business Server support, and
Windows 2012 R2 Essentials cloud integration.
Progent also offers a full range of remote desktop support including Microsoft Windows 7 migration help, upgrading to 64-bit desktop applications, integrating Office 2010, and streamlining PC desktop image creation.
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CISSP and ISSAP Certified System Security Engineers
Progent's qualified CISM and CISSP network security consultants can provide a variety of security solutions to improve the protection of your UNIX, Linux, Sun Solaris, Apple Mac or Microsoft Windows network against attacks or assist your business to clean up quickly following a damaging penetration. Security solutions available from Progent cover comprehensive network security evaluation utilizing tools such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and products from Solar Winds tools and Nikto; quick recovery from malicious attacks; integrating firewalls; designing safe techniques for remote and mobile access; guarding your email infrastructure against viruses, spam and DHA attacks; and initiating 24x7 network monitoring.
- Hybrid Cloud Solutions
Progent can provide advanced online consulting support to help organizations of any size connect their IT infrastructure with popular public clouds including Azure and Amazon Web Services. Progent can help your IT team to design and administer hybrid environments that support Windows and Linux operating systems and applications in both cloud-only systems or in hybrid topologies that utilize physical resources as well as public clouds. To help you to incorporate public clouds with physical datacenters, Progent can provide a variety of public cloud integration support services that include Microsoft 365 Exchange Online integration with on-premises Exchange deployments, Microsoft Azure hybrid cloud solutions, Amazon AWS hybrid cloud migration, Amazon Web Marketing Service development and troubleshooting, and Google Cloud Platform integration expertise. Progent has more than two decades of experience delivering high-level consulting services remotely, and Progent can make sure you complete your cloud migration projects quickly and within your budget.
Progent can provide the skills of world-class remote consulting professionals for contract projects that small companies often need. Billing charges for ongoing consulting tasks are set based on the level of expertise of the consultants required. Progent's background in these important areas of information technology enables customers to execute critical initiatives economically and on schedule. Progent's project-based remote engineering services include:
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Call Center Services
Progent's Help Desk support programs for small and midsize companies with environments based on UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft platforms include full-service Help Desk Call Center outsourcing, Virtual Help Desk support services, and Helpdesk process consulting. Progent's Standard Help Desk support services are ideal for small organizations who don't have the resources to build and maintain an internal Call Center but who want fast response from an efficient Help Desk Call Center with professional telephone assistance plus the in-depth expertise to escalate the most challenging problems to advanced engineers.Progent's Co-managed Help Desk services make it possible for your IT organization to split the load for Help Desk services transparently between your IT staff and Progent's nationwide pool of seasoned desktop support engineers and subject matter experts. Progent's Co-managed Help Desk service is a collaborative service desk solution built around the leading PSA platform for managing service requests, ticketing, responsibility, progress tracking, and reporting.
Progent's Help Desk consulting support can aid you in building an effective new Call Center or improving your existing organization, identifying or enhancing Help Desk software to handle the unique requirements of your corporation, or adding temporary online personnel to work with your internal Call Center resources to deal with unusually busy events like software transitions, major upgrades, or installing new business software.
Progent's Call Center team of experienced network consultants gives your customers in Boise Idaho quick contact with a reliable network service resource with substantial experience providing phone support and online repair service for computer environments powered by UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft technology. Progent's mission is to earn the Call Center the reputation as a significant enabler of business productivity, and Progent's intent is to resolve and not just document IT problems.
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Business Applications Support: Training, Programming, and Troubleshooting
Progent's Applications Experts Team provides remote advanced consulting support and training in special business application fields that include ERP, MRP, customizing accounting packages, and Customer Relationship Management (CRM). Progent also can provide consulting expertise, customization, and training for familiar Microsoft applications such as Microsoft CRM, Project, Microsoft Office Word, and Microsoft Office Excel. To find out additional information concerning Progent's expertise, custom development, and training services for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Team.Progent's Apple Mac professionals can promote the artistic elements of Mac systems by delivering phone-based help services and training in graphics, sound, and video. Progent's consultants can provide assistance in a range of Mac creative tools including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's Mac experts can also help you with specific jobs such as capturing or digitizing audio/video or putting together an audio/video post production lab.
Remote Network Monitoring Support
Progent offers businesses in Boise Idaho remote computer system monitoring support powered by MS System Center Operations Manager IT infrastructure monitoring, adapted by Progent to suit your environment so your computer support is proactive and automated. By spotting looming problems before they grow into network outages, automated monitoring can ward off stressful and costly information system breakdowns. Progent can also assist with system monitoring utilities like Nagios and MRTG to diagnose UNIX/Linux, Sun Solaris, or macOS and OS X networks, Microsoft Windows systems, or networks powered by a mix of OS platforms.
To get in touch with Progent about emergency remote support with UNIX/Linux, Sun Solaris, or Apple macOS and OS X computer systems, go to Progent's Emergency Online Support, phone
Boise Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Boise Metro Area.
| City | Address | Phone | Link |
| Boise | 702 W. Idaho Street, Suite 1100 Boise, ID 83702 United States |
(208) 506-7006 | Boise Network Support Services |
An index of content::
Enterprise Project Management Consultants
Engineers Project Design Tuning
For advanced project management support, Progent offers the services of veteran information technology experts with years of experience in IT management, application development, and business process design for organizations from Big 4 companies to dot-com startups to state government agencies. These proven IT managers offer project management expertise to help enterprise clients adhere to leading practices to make sure development or deployment projects are completed on schedule and on budget.
Infor SyteLine CloudSuite Production Control Consulting Services
Urgent CloudSuite 9.01 Consultant Services
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP solution that incorporates over 25 years of experience assisting manufacturing, distribution and service organizations to manage complicated supply chains and streamline key processes to bring products to market fast and meet customer schedules consistently. Progent can provide the skills of an ERP consultant with more than two decades of experience with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide remote or on-premises services that spans from occasional advice to solution planning and project management outsourcing or co-sourcing. Sample services available from Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, process improvement, customization, Configure/Price/ Quote, web site integration, technical support, ETL, Amazon AWS integration, training, and database administration.
Virtualization Consultant
Remote Online Support Services Server Management
With virtual server technology, companies are able to run many virtual servers on a single actual server. Virtualization technology enables IT organizations to enjoy all the benefits of server isolation, but without the costs associated with purchasing extra server hardware. Virtual servers are the enabling technology for building private clouds, which provide major advantages including reducing the costs of capital equipment, datacenter facilities, and administration while improving data protection, system availability, and recoverability. Other key server management options are server monitoring utilities, Windows Server Update Services, and remote system management hardware. Progent's certified server management consultants can help you with all aspects of server consolidation and management to allow your business to contain expenses and save time.
Consultants Patch management services
Smartphone patch management Consultant
Progent's support services for software and firmware patch management offer organizations of all sizes a versatile and cost-effective alternative for assessing, testing, scheduling, applying, and tracking software and firmware updates to your virtual and physical; servers, endpoints printers and scanners, network appliances such as switches and wireless APs, and Internet-of-Things devices like sensors and robotics.
Emergency Technical Consultant Microsoft Operations Manager
Monitoring and Reporting Network Engineer
Remote continuous monitoring, proactive alerts, and periodic analytical reporting are crucial to maintaining the proper operation of your network and avoiding preventable and expensive downtime. Remote Monitoring and Management (RMM) technology has progressed to the point that companies of any size can get a level of protection that was previously reserved for large enterprises. Progent can provide several Remote Monitoring and Management solutions delivered as low-cost services created to help you to detect and fix a most network problems before they get big enough to disrupt productivity.
Microsoft Exchange Server 2016 Migration Planning Support and Setup
Online Support Services Microsoft Exchange 2016 Upgrade Planning
Progent can help your business in any and all facets of your upgrade to Microsoft Exchange 2016 including planning high availability system topology for an on-premises, cloud-based or hybrid environment; licensing requirements for Exchange Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization strategy; determining mass storage capacity required for your virtual machines, mailbox databases and log files; configuring hardware load balancing for high-availability client access services; designing, setting up and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
OS X and Cisco Security Computer Consulting
OS X Lion Security Computer Consulting
Progent's certified security staff can show you how to secure your Apple Mac environment through professional support offerings including performing security audits, clean up after virus and denial of service attacks, configuring firewalls, implementing safe off-site and mobile access, deploying monitoring software for protection against viruses, spam, and directory harvest attacks, and creating a company-wide security strategy appropriate for the specific objectives of your corporate information system.
Small Business On Site service
Small Office Server Consultants
Progent's Microsoft and Cisco premier network consultants offer expert help with a broad range of technologies and can provide that expertise remotely nationwide or in person in select cities throughout the country and anywhere in California. Progent provides online support for information systems based on Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for systems that include a mix of Microsoft Windows and UNIX-family platforms. Progent also can provide access to the help of Cisco CCIE infrastructure specialists for the toughest connectivity issues, plus the assistance of CISM-accredited security engineers to assist with complex security design and troubleshooting. Progent has provided online network support to companies in all 50 states in the U.S.
Intune App Wrapping Integration
Biggest Network Consultant Intune Endpoint Protection
Progent's Microsoft-certified Intune consultants can assist you to assess the business value of adopting Microsoft Intune for managing your mobile computers including notebooks, smartphones, and tablets based on Windows, Apple iOS, and Google Android. Progent's Intune consultants can assist you to define security and compliance policies, set up pilot systems to confirm the appropriateness of Intune for your network, deploy Intune throughout your enterprise, combine Intune with System Center Configuration Manager for single-console change management, and maintain your Intune solution.
SMS Upgrade Online Support Services
Systems Management Server 2003 Consultants
Progent's Microsoft certified experts offer small and mid-size companies enterprise-grade consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows you to deliver important applications quickly and automatically to specified workers, reduce software expense and adhere to licensing agreements by determining usage profiles, improve Windows protection by increasing your knowledge of vulnerability and by delivering targeted patches, manage your mobile workforce through accepted standards independent of connection or geography, and reduce operational costs by fully utilizing the management functions built into Windows. Progent's SMS consulting professionals can help you use SMS effectively for automated software and application installation, security patch control, and asset tracking management including program and hardware inventory.
24x7x365 VBA for Mac Specialist
Apple Mac and Windows Remote Support Services
Microsoft Office for Mac allows Mac users to run the world's most popular office productivity programs. Progent's Apple-certified Mac consultants can help you configure Microsoft Office for Macintosh on a multi-vendor environment that incorporates Apple OS X and Windows platforms so that Macintosh users can take advantage of the latest features in Microsoft Word, Excel, PowerPoint and Entourage in order to share information and system resources with co-workers who use Microsoft Windows. Progent's engineers have experience with both Mac and Windows platforms and can support networks that combine Apple Macintosh with Windows systems with complete resource sharing, or environments which intentionally limit sharing between Mac and Windows users.
Technical Support Telecommuter Services
Helpdesk for At Home Workers Technical Support Services
Progent has two decades of background assisting small and medium-size businesses to design, implement, optimize, administer, and troubleshoot computer networks that incorporate teleworkers.
Check Point SandBlast Protect
Check Point Software Blade IT Services
Progent's Check Point Software experts can show you how to select and deploy Check Point Software Firewall and VPN software and hardware powered by Check Point's security platform to provide an economical and effective security defense for your business network. Progent can also help you configure other Check Point products including ZoneAlarm and Check Point UTM-1 firewalls with security products from other vendors and provide a central stop for continuing network support, administration, education, and consulting services.
Consulting Services Hybrid cloud
MCSE Expert Certified Microsoft Azure enterprise hybrid cloud solutions Specialist
Progent can assist you to design and administer cost-effective environments that support Windows and Linux systems and applications in either cloud-centric solutions or in hybrid topologies that seamlessly combine on-premises IT assets along with one or more cloud services. To help you to incorporate public clouds with physical datacenters, Progent offers a variety of cloud integration support services that include Microsoft Azure enterprise hybrid cloud design and integration consulting, Amazon AWS cloud integration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has two decades of background providing high-level consulting services online, and Progent can help you successfully carry out your cloud migration projects on schedule and affordably.
Power Pivot Programming
SQL Server Reporting Services Design Firms
Progent can provide online and onsite consulting to help you with any aspect of business intelligence (BI) reporting ranging from debugging or modernizing reports to designing and deploying a comprehensive BI solution. Progent's BI experts can help your company to support your current reporting system, assist you to migrate databases and applications from a discontinued reporting platform to a current one, and provide as-needed remote training to meet your individual requirements. Progent's management reporting professionals offer experience in the leading business intelligence reporting platforms including the SQL Server BI stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI add-ins including Power Pivot and Power View, and Report Designer.
Microsoft System Center Operations Manager Integration Support
Monitoring and Reporting Support and Help
Mid-sized companies can derive all the advantages of System Center Operations Manager 2007 and have fast access to Progent's Microsoft and Cisco Certified IT support experts. Thanks to Progent's affordably priced network service packages, mid-size organizations can select a basic co-sourcing service program built around System Center Operations Manager 2007 with network monitoring, proactive alerts, comprehensive system analysis, Help Desk support, and online service. For businesses with mission-critical applications who need high availability networking, Progent can provide a complete 24x7 outsourcing solution. Progent supports Microsoft System Center Operations Manager 2007 to offer mid-size business networks world-class reliability, protection and productivity.
CRISC Cybersecurity Setup and Support
24 Hour CRISC Cybersecurity Network Consulting
Progent's disaster recovery planning and business continuity consultants can help you design a disaster recovery strategy in case of an IT network catastrophe. Progent can show you how to define a comprehensive disaster recovery strategy that includes scheduled disaster recovery assessments and testing. Progent's Microsoft and Cisco-authorized professionals can also show you how to create an affordable, fault-tolerant network solution that addresses reliability issues covering a wide range of infrastructure technologies and processes.
Security Inventory Consultant
Professional Security Inventory
Progent offers two low-cost service bundles designed to allow small companies to get an impartial network security assessment from a certified security engineer. With Progent's External Network Security Inventory Scan, a security engineer runs a comprehensive test of your network from outside your company firewall to determine potential risks in the security profile you expose to the outside world. With Progent's Internal Security Inventory Checkup, a security expert executes a system scan from an authorized machine inside your company firewall to assess vulnerabilities to inside attacks. The two security inventory packages are configured and run from a secured remote location.
Lync Server 2013 Web Apps Server Consulting
Lync Server 2013 conference bridges Specialists
Microsoft Lync 2010 provides Instant Messaging, Real Presence, audio and video conferencing, desktop collaboration, as well as IP-based and traditional PSTN calling. Lync 2010 can enhance the functionality of Microsoft Exchange, SharePoint and Office desktop or Microsoft 365 and streamlines management through integration with Windows AD. Lync 2010 can also cut expenses by doing away with Voice-over-IP hardware and subscription services, PBX systems, or legacy video conferencing solutions. Progent's Microsoft-certified IM and Presence experts offer remote and on-premises support to assist you to maintain and troubleshoot your existing Lync Server 2010 environment or assess the advantages of migrating from Lync Server 2010 to Skype for Business, which is the new release of the product. Progent can also help you to design and carry out a smooth Skype for Business migration.
Award Winning Microsoft Virtual Machines Support and Setup
Microsoft Virtual Server Administration Services
Microsoft Virtual Server 2005, hosted on the Microsoft Windows Server platform and powered by technology originally developed by Connectix, provides the performance necessary to carry out server consolidation, software upgrade, and server quarantine projects through virtualization technology in an enterprise-ready IT environment with high expandability, manageability, and fault tolerance. Microsoft has targeted Virtual Server at businesses wishing to improve operational efficiency in application programming and testing, migration from legacy mission-critical software, and hardware consolidation. Progent's skilled Virtual Server experts can assist your company to evaluate and integrate Microsoft Virtual Server 2005.
Ubiquiti's U6 Lite WiFi access points Consultants
Top Quality Ubiquiti UniFi XG Security Gateway Consultancy
Progent offers fast access to the expertise of veteran wireless consultants who can assist organizations to assess the advantages of Ubiquiti UniFi wireless access points for your business and help you to design, install, manage, and debug your UniFi wireless network. Progent can also conduct a Wi-Fi site survey to assist you to select, provision, and place Ubiquiti UniFi Wi-Fi APs for your required signal coverage and throughput.
Engineer IoT device patch management
iPhone patch management Specialist
Progent's support services for software/firmware update management provide organizations of any size a flexible and affordable solution for evaluating, testing, scheduling, applying, and tracking software and firmware updates to your virtual and physical; servers, such as printers, network infrastructure appliances such as routers and Wi-Fi access points, and Internet-of-Things (IoT) devices like sensors and health monitors.
Top Ranked Solaris with Windows Consultant Services
UNIX with Windows Remote Troubleshooting
If your company is producing UNIX-based software in an environment that has Windows-based processors, PCs, and office productivity products, Progent offers comprehensive information technology outsourcing that frees you to focus on your field of strategic know-how without the constant hassle of managing your business network. Through the use of smart server monitoring and by delivering remote and on-site support when your company needs it, Progent represents an affordable solution for supporting an information system that provides excellent reliability, protection, and efficiency. Progent's developer support services feature comprehensive information technology outsourcing, virtual infrastructure, online and on-site service and repair, proactive network monitoring services, and Contact Center outsourcing.
Technology Professional Polycom ATX Telepresence
Telepresence Technology Consulting
Progent can provide access to a senior specialist with extensive hands-on experience configuring, maintaining, and enhancing video conferencing platforms from leading suppliers including Cisco/TANDBERG, Polycom, and LifeSize. Progent's consultants can coordinate with your internal network support team, your Internet Service Provider, and your telepresence platform vendor to assist your company increase the business value of your telepresence ecosystem.
Dharma ransomware recovery Consulting Services
NotPetya ransomware recovery Professionals
Progent's ransomware consultants can help your business to evaluate your ransomware defenses, remotely monitor and protect your IT environment, help with negotiating a settlement with a hacker, and restore an information system damaged by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.
Windows Server 2016 Failover Clusters Online Help
Windows Server 2016 Health Service Help and Support
Progent's Microsoft-certified information technology experts offer Windows Server 2016 integration consulting services to assist businesses of all sizes to design and implement an efficient move to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid architecture. Progent can help your company to assess the value of Windows Server 2016 for your enterprise and can help you with any facet of planning, deploying, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help your organization to benefit from the many innovative high-availability and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.
Visual Basic for Applications for Mac Technical Consultant
Apple Mac and Windows Computer Consulting
Microsoft Office for Mac allows Apple Macintosh users to run the world's most popular business programs. Progent's Apple-certified Mac experts can help you set up Microsoft Office for Macintosh on a multi-vendor network combining Apple OS X and Windows-powered computers so that Macintosh users can take advantage of the latest capabilities of Word, Excel, PowerPoint and Entourage in order to share information and system resources with colleagues who use Windows. Progent's consultants have experience with both Apple Macintosh and Windows platforms and can support environments that mix Mac with Windows computers with extensive resource sharing, or environments which intentionally limit collaboration between Apple Mac and Windows systems.
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