Urgent Phone Support for Boise Idaho UNIX or Linux SystemsFor small companies in Boise Idaho, Progent provides support for information systems powered by UNIX or Linux or for networks that feature a mix of UNIX and Microsoft platforms. Progent has provided remote support to companies in every state in the U.S. (See Progent's client recommendations). In addition, Progent offers the expertise of Cisco CCIE-certified engineers for complex infrastructure issues, as well as the services of CISSP and CISM-accredited security consultants to help with high-level security design and business continuity planning.

Progent's online technical support engineers represent exceptional leverage due to the fact that they are equipped with the practical experience and the sophisticated tools to resolve most network issues rapidly. Efficient support lowers direct expenses since service calls accumulate a smaller number of chargeable minutes. Online help also eliminates the cost of dispatching a consultant to your site. Your organization saves additionally with indirect expenses by minimizing or eliminating network outages and related losses stemming from business discontinuity, upset clients, unproductive workers, and de-focused executives.

Progent's pricing model for remote support is designed to maximize the impact of your IT service investment. Progent bills per minute for telephone-based assistance, so you owe just for the support that you receive. Unlike typical remote service organizations, Progent asks for no initialization surcharge or minimum fees. Progent's per-minute granularity and clean model for billing save you from situations where fast fixes somehow end up as substantial tabs. Progent's skill at disposing of technical issues efficiently translates into your company saving cash.

Progent's Remote Support Technologies
Over the years, Progent has developed an arsenal of optimized tools and proven methodologies that ensure the maximum degree of efficiency for remote consulting and repair for small business computer systems. Progent offers safe Virtual Private Network support for VPN gateways from multiple popular vendors including Microsoft, Cisco, Juniper Networks, Netscreen and Checkpoint. Protected VPN access allows the experts of Progent's remote service group to connect to your system remotely without breaching system security.

Progent's advanced service database system stores detailed documentation of the service that Progent's clients have received. Progent's staff service personnel have the benefit of the history of assistance rendered to every Progent client by every engineer. This history of issues and repairs is stored as an easily exploitable proprietary knowledge base that enables Progent's online support engineers to share their experiences company-wide to make sure that the value of Progent's support improves over time. Progent's high-level accreditations and close associations with major technology companies such as Cisco and Microsoft permit access to additional extensive technical databases and allow priority response from manufacturers' internal engineering staff so Progent's remote service specialists can arrive at optimal solutions in the least time.

Get Online UNIX, Linux, Sun Solaris, or macOS and OS X Computer Help from Progent
To access Progent's remote services in Boise Idaho or to find out more about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If your company has an urgent need for network help, go to Immediate Urgent Support.

Online Technical Services Provided by Progent
Progent's remote technical service experts have certified skills in a comprehensive array of disciplines. This wide range of capability allows Progent's consultants to manage practically any crisis that may take place in a small business network. Certificates awarded to Progent support experts in UNIX/Linux technologies include Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician, Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco credentials earned by Progent technical support consultants include Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, Network Associate, CCSP, CCVP, and Design Professional.

To help customers with multi-OS environments, Progent also offers the support of consultants with advanced Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's security experts include Certified Information Security Manager Engineers, CISSP-certified cybersecurity specialists, and CISSP-ISSAP consultants.

Phone-based support provided by Progent to companies in Boise include:

  • UNIX/Linux, Sun Solaris, and Apple macOS and OS X Expertise
    Progent's UNIX/Linux, Sun Solaris, and Apple macOS and OS X phone-based support services cover a broad array of computer technology including system infrastructure, messaging solutions, system and process security, UNIX and Microsoft Windows integration, virtual server technologies for server economization and simplified administration, and migration from older systems to the latest MS Windows or Linux-based environments. Progent's group-oriented approach to solving network issues promotes fast escalation, if necessary, to engineers with appropriate experience to tackle challenging situations. This expedites solutions of critical problems, reduces network downtime, and lowers support costs.

    Progent's UNIX and Linux consultants can provide urgent remote help for resolving anomalies affecting UNIX, Linux, or Solaris networks based on popular variants of UNIX such as:

    Major Linux versions for which Progent offers expertise include:
    • RedHat
    • SUSE
    • Debian GNU/Linux
    • Slackware

  • Contact a Cisco Certified Internetwork Expert (CCIE) for High-level Infrastructure Troubleshooting
    Cisco Consultants for Boise IdahoThe Cisco Certified Internetwork Expert (CCIE) certification is the highest recognition for network engineers, and certifies a person's network technology skills at the expert level. CCIEs know how to deal with the most stubborn challenges encountered in network infrastructure planning, deployment, management, protection, and troubleshooting. CCIEs work with the highest priority with Cisco's in-house support staff in analyzing anomalies with Cisco IOS Software network management tools and coming up with alternate approaches or identifying program patches. CCIEs are an exceptional cost-effectiveness since their broad experience enables them to solve even the most intractable problems rapidly. In typical instances, less seasoned engineers can struggle for hours or days with the same tasks that a CCIE can fix in a few minutes. Few support firms make Cisco-qualified CCIEs available to assist small and medium sized businesses. Progent offers fast telephone access to a Cisco CCIE so you can receive timely assistance for severe network problems that are crippling worker productivity but are beyond the scope of your ordinary IT service personnel. Progent's Cisco CCIE support experts can communicate with your network by means of the latest on-line support tools to perform efficient, secure, and affordable analysis and remediation. Progent's Cisco CCIEs can provide consulting for the complete line of Cisco's industry-leading family of connectivity devices including PIX 500 Series Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Module (FWSM), secure high-speed and integrated services (IS) routers, wireless access points, Meraki cloud-managed APs, wired and wireless Voice phones and systems, Catalyst family switches, plus VPN solutions.

  • Certified Windows Support
    Windows Expertise for Boise IdahoProgent's Microsoft-premier remote service engineers offer computer system repair and IT help for the complete line of Microsoft server technologies. Progent is a Microsoft Partner and can offer your business the expertise of support professionals who can help your company with a broad variety of platform support including Windows Server 2012 R2 planning and deployment, Windows Server 2008 set up, Microsoft Exchange 2019 deployment, Microsoft Exchange 2016 migration, Exchange Server 2013 configuration, Microsoft Exchange 2010 monitoring and support, SharePoint Server 2016 migration and hybrid integration expertise, SharePoint Server 2019 design and integration, Microsoft Skype for Business Server planning and deployment support, Microsoft Lync Server 2013 integration and Microsoft Communications Server troubleshooting, Microsoft Forefront TMG administration and ISA Server migration, Microsoft SQL Server 2019 integration expertise, Microsoft SQL Server 2017 expertise, Microsoft SQL Server 2016 integration and programming, and Microsoft SQL Server 2014 consulting, Systems Center Operations Manager (SCOM) system monitoring, Project Server and Server Online training, SBS Server consulting, and Windows 2012 R2 Essentials migration and cloud integration.

    Progent in addition can deliver a wide range of online PC desktop consulting and support services such as Microsoft Windows 7 integration, preparing for to 64-bit workstation applications, integrating Microsoft Office 2010, and automating Business Desktop Deployment.

  • CISSP and ISSAP Premier Network Security Specialists
    CISSP Certified System Security Specialists for Boise IdahoProgent's qualified CISSP, ISSAP, and CISM security consultants offer a range of security solutions that can enhance the protection of your UNIX/Linux, Solaris, Apple Mac or Windows environment against assaults or help you to recuperate quickly following a damaging breach. Security consulting services available from Progent include: in depth security evaluation using utilities such as GFI LANguard, AMAP Application Scanner, and products from Metasploit and Netcat; rapid recuperation from virus and worm attacks; setting up firewalls; establishing secure architectures for remote and mobile communication; protecting your email system against viruses, spam and directory harvest attacks; and instituting 24x7 network monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent offers advanced remote consulting support to help organizations of any size connect their information networks with leading public cloud platforms such as Microsoft Azure and Amazon Web Services. Progent can help you to design and administer hybrid ecosystems that can include Windows and Linux systems and apps in both cloud-centric systems or in hybrid architectures that combine local resources as well as public clouds. To assist you to incorporate public clouds with networks, Progent can provide a variety of cloud migration support services that include Office 365 Exchange Online integration solutions with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud solutions, Amazon AWS hybrid cloud integration, Amazon Web Marketing Service programming and troubleshooting, and Google Cloud Platform planning and integration expertise. Progent has more than two decades of background delivering advanced consulting expertise online, and Progent can make sure you successfully carry out your cloud integration projects on schedule and affordably.
Additional Support Services Available from Progent
Progent can provide the services of seasoned online consulting experts for contract projects that small businesses frequently request. Billing charges for ongoing consulting tasks are determined based on the level of expertise of the consultants required. Progent's background in these important areas of computer technology allows customers to execute critical initiatives economically and on time. Progent's special remote consulting services include:
  • Help Desk Call Center Expertise
    Progent's Help Desk support programs for small organizations with networks based on UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft technology include comprehensive Call Center outsourcing, Virtual Help Desk support services, and Help Desk consulting. Progent's Standard Help Desk Call Center support services are designed for smaller businesses who lack the budget to create an internal Help Desk Call Center but who need quick access to an efficient Help Desk with professional telephone support as well as the in-depth expertise to escalate the most challenging problems to high-level engineers.

    Progentís shared Help Desk services make it possible for your IT organization to split responsibilities for Help Desk support transparently between your IT staff and Progent's nationwide pool of certified desktop support engineers and subject matter experts. Progentís Co-managed Help Desk service is an advanced support solution built around the top professional services automation platform for handling end-user service requests, ticket lifecycle, responsibility, progress tracking, and reporting.

    Progent's Help Desk Call Center consulting expertise can support you in building an efficient new Help Desk Call Center or enhancing your current organization, selecting or customizing Help Desk software to address the special needs of your corporation, or providing temporary online staff to reinforce your in-house Call Center team to handle high-demand scenarios like software transitions, major updates, or rolling out brand new business software.

    Progent's Help Desk team of experienced information technology consultants provides your computer users in Boise Idaho rapid contact with a dependable technical support resource with years of background offering telephone-based support and remote troubleshooting for networks powered by UNIX, Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft products. Progent's mission is to give the Help Desk recognition as a solid driver of business productivity, and Progent's policy is to fix instead of just document IT issues.

  • Business Applications Support: Training, Custom Programming, and Integration
    Progent's Applications Experts staff can supply phone-based advanced consulting expertise and training in specific application areas including Enterprise Requirements Planning, MRP, customizing accounting packages, and Customer Relationship Management (CRM). Progent also offers consulting, programming, and education for popular Microsoft applications including Microsoft CRM, MS Office Project, Word, and Microsoft Excel. To learn more concerning Progent's consulting, customization, and education services for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Group.

    Progent's Apple Mac professionals can nurture the artistic components of Apple Mac computing by delivering phone-based help services and training in graphics, audio, and video. Progent's consultants can provide expertise in a variety of Macintosh creative tools such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, Final Cut Pro, Apple Motion, and After Effects. Progent's consultants can also help you with specific projects like scanning or digitizing audio or video or configuring an audio/video production studio.

    Online Network and Server Monitoring Services
    Progent can provide businesses in Boise Idaho online computer system monitoring services based on MS Operations Manager IT infrastructure monitoring and reporting, enhanced by Progent to fit your environment so that your IT maintenance is proactive rather than reactive. By anticipating potential trouble spots before they evolve into network outages, automated monitoring can minimize stressful and expensive network failures. Progent can also use network monitoring tools such as Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX, Linux, Sun Solaris, or macOS and OS X environments, Microsoft Windows networks, or systems based on multiple operating systems.

How Your Boise Idaho Company Can Contact Progent's Online Support Professionals
To contact Progent about urgent phone-based expertise with UNIX, Linux, Sun Solaris, or macOS and OS X networks, go to Progent's Nationwide Online Support, telephone 1-800-993-9400, or visit Contact Progent.

Boise Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Boise Metro Area.

Onsite IT Consulting
Progent locations in Boise Metro Area

City Address Phone Link
Boise 702 W. Idaho Street, Suite 1100
Boise, ID 83702
208-506-7006 Boise Network Support Services




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    ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses state-of-the-art remote monitoring and management technology to help keep your network operating efficiently by tracking the health of vital devices that drive your network environment. When ProSight LAN Watch uncovers an issue, an alert is transmitted immediately to your specified IT management staff and your assigned Progent consultant so all potential problems can be addressed before they can disrupt your business.

  • SCCM 2007 Troubleshooting Setup and Support SCCM 2007 Patch Management Configuration
  • SCCM 2016 Central Administration Site Computer Engineer Professional SCCM 2016 Site Hierarchy
  • SCOM 2012 R2 Support Consulting System Center Operations Manager
  • SQL Server 2016 Data Mining Technology Consulting Services 24-7 Remote Consulting SQL Server 2016 PolyBase
  • Security Consulting Firm Boise, ID Boise, Nampa Online Support Services
  • Service Reporting Consultant From Home Job Virtual Office Microsoft Consultants Career
  • Support and Integration Slackware Linux, Sun Solaris, UNIX Boise, ID
  • Services Lync Server 2013 and Active Directory Microsoft Lync Server 2013 Front End Pool Pairing Consultant Services

  • Consultant Services VMware Hy7brid Cloud
    Consult VMware Private Cloud

    Progent can provide the support of a certified VMware VCDX expert to help your organization design, deploy, manage and troubleshoot VMware vSphere and vCloud-powered virtualization solution for on-premises networks, private and public clouds, or hybrid systems. Progent can provide advanced expertise for deploying and configuring VMware Site Recovery Manager and VMware's NSX network virtualization system for disaster recovery and application continuity. Progent offers extensive experience of VMware vCloud Director, VMware vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud tools for managing private and hybrid cloud environments that provide maximum uptime, data security, and disaster recovery.

  • Boise, Ada County CentOS Linux, Solaris, UNIX Remote Consulting
  • SharePoint Technology Consulting Services Microsoft Office SharePoint Server 2010 Help and Support
  • SharePoint programming Consult Microsoft Access Consulting
  • Smartphone Online Support 802.11ac Planning Remote Technical Support
  • Support Outsourcing Microsoft Exchange Server 2016 Upgrade Planning Microsoft Exchange 2016 Upgrade Computer Consultants
  • Support Outsourcing Windows 10 Security After Hours Specialists Microsoft Windows 10 SCCM
  • Support Services Android and Cisco ASA firewall integration Android and Active Directory integration On-site Technical Support
  • System Center Operations Manager Configuration Biggest Monitoring and Reporting Online Consulting
  • System Center Operations Manager Remote Support System Center Operations Manager Support and Help
  • Technology Consulting SCCM Distribution Point SCCM Intune Integration Consultants
  • Technology Professional ProSight Email Zero Hour Protection ProSight Outbound Email Filtering Consultant Services
  • Top Cisco VBScript programming Consult SharePoint programming Consultants
  • Top Consultant CentOS Linux Mandriva Linux Consult
  • Top Fault-tolerant Data Center Integration Immediate Fault Tolerant Data Centers Online Consulting
  • Top Quality SCCM and Windows 10 Support Services SCCM and Exchange Network Engineer
  • Top Ranked Exchange 2016 Migration Support and Setup Support and Setup Exchange 2016 Upgrade
  • Top Remote Support Consulting Group Largest CISSP Certified Expert South Carolina Outsourcing

  • MCSE Expert Certified Office 365 Deployment Readiness Online Support
    Office 365 AD FS Setup and Support

    Progent can assist your business to evaluate the wealth of subscription options available with Office 365 and integrate your network with Office 365 so you derive top business value. Progent supports cross-vendor environments that include Windows, macOS or OS X, and Linux operating systems. Progent can also assist you to build and manage hybrid ecosystems that transparently integrate on-premises and cloud-based resources.

  • White Papers IT Outsourcing and Co-sourcing IT Outsourcing Example Whitepaper
  • Windows 2003 Integration Windows 2003 Server Technology Consulting Services
  • Windows 8.1 DirectAccess Small Business Outsourcing Help and Support Microsoft Windows 8.1 Migration
  • Windows Server 2012 R2 Storage Spaces Technical Support Windows Server 2012 R2 Cloud Consultants

  • Internet Security and Acceleration Server On-site Technical Support
    24-7 ISA 2004 Enterprise Edition Server Support and Setup

    Progent's Microsoft-certified Internet Security and Acceleration Server consultants have extensive experience developing corporate security designs for information systems with many locations, mobile users, and line-of-business web-based applications. A Progent ISA 2004 Firewall consultant is ready to help your small company design and implement a configuration of ISA Server 2004 that meets your information protection needs without limiting your productivity.

  • Windows Server 2019 Support Windows 2019 Specialist
  • Wireless EMail Professionals Smartphone Online Consulting
  • iPhone Wi-Fi Support and Setup iPhone RADIUS Computer Consultant

  • 24/7/365 Computer Engineer Cisco ASA Firewall VPN
    ASA 5500-X Firewall with Firepower Computer Consultants

    The new ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer significantly more performance than Cisco's legacy PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 firewalls for all new installations. Progent's Cisco-certified CCIE network consultants can help you to manage your existing PIX or ASA 5500 security appliances or upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also help you to plan, configure, tune, administer and troubleshoot firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.


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