UNIX and Linux Phone-based Technical Support for
Boise Small Business IT Networks
For small businesses in Boise Idaho, Progent provides technical support for computer systems powered by UNIX, Linux, Solaris, or Apple macOS and OS X or for networks that include a combination of UNIX-family systems and Windows technology. Progent has provided remote troubleshooting to companies in all 50 states in the U.S. (See Progent's customer recommendations). In addition, Progent offers the expertise of Cisco CCIE engineers for challenging connectivity problems, plus the services of CISA and CISM-certified security engineers to help with advanced security architecture and disaster recovery preparedness.
Progent's online technical support services represent exceptional leverage due to the fact that they are equipped with the practical background and the advanced tools to resolve the majority of network issues rapidly. This lowers immediate costs because service calls take up a smaller number of chargeable minutes. Online help also avoids the expense of dispatching a consultant to your location. Your company saves even more with incidental costs by minimizing or avoiding system outages and related losses resulting from business discontinuity, disgruntled customers and vendors, idle employees, and distracted executives.
Progent's billing policy for online help is structured to stretch your network support dollar. Progent bills by the minute for telephone-based assistance, so you are billed exclusively for the services that you actually get. Unlike many remote support companies, Progent asks for no service activation surcharge or minimum job duration. Progent's per-minute granularity and clean model for billing do away with situations where speedy. minor repairs manage to turn into large tabs. Progent's penchant for dealing with technical issues efficiently results in your company spending less money.
Progent's Online Technical Support Tools
Over the years, Progent has refined an array of optimized tools and field-tested processes that promote the maximum degree of efficiency for remote technical support and repair for small business computer systems. Progent provides secure VPN support for VPN gateways from a variety of leading companies including Microsoft, Cisco, Juniper, Netscreen and Checkpoint. Secure VPN technology permits the staff of Progent's remote service group to access your company's computer system without compromising corporate security.
Progent's proprietary technical support database application keeps detailed records for the service that Progent's customers have been provided. Progent's team consultants have the benefit of the specifics of services delivered to every customer by any consultant. This history of anomalies and repairs is organized as a conveniently accessible proprietary database that enables Progent's remote support engineers to share their knowledge company-wide to ensure that the effectiveness of Progent's technical support improves daily. Progent's high-level accreditations and working relationships with major vendors including Cisco and Microsoft make available other vast technical databases and permit fast access to vendors' in-house engineering staff so Progent's online service experts can arrive at the most efficient solutions in the least time.
Get Remote UNIX, Linux, Solaris, or macOS and OS X Technical Support from Progent
To get started with Progent's phone services in Boise Idaho or to learn more about Progent's online support programs, contact Progent at
Phone-based Support Services Provided by Progent
Progent's phone-based consulting engineers possess advanced credentials in an extensive array of products and technologies. This broad scope of technical skills enables Progent's engineers to tackle almost any emergency likely to crop up in a small or midsize company information system. Certifications awarded to Progent engineers in UNIX/Linux technologies include Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco certifications owned by Progent technical support experts include Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional, CCNA, CCSP, Voice Professional, and Design Associate.
To support companies with mixed-OS networks, Progent also offers the skills of engineers who have high-level Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). Progent's security engineers include Certified Information Security Manager (CISM) Engineers, CISSP-certified cybersecurity experts, and Information System Security Architecture Professional consultants.
Online technical services Offered by Progent to clients in Boise include:
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UNIX/Linux, Sun Solaris, and macOS and OS X Expertise
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X remote support services address a wide range of information technology such as system infrastructure, messaging systems, system and process security, UNIX and Windows coexistence, VMware technologies for server economization and simplified management, and transitioning from legacy applications to current MS Windows or Linux-based environments. Progent's team-oriented methodology for solving technical issues promotes fast escalation, if necessary, to consultants with appropriate expertise to handle complex scenarios. This accelerates repair of critical problems, reduces network downtime, and lowers service costs.Progent's UNIX/Linux support engineers can provide urgent online assistance for troubleshooting anomalies within UNIX/Linux systems based on leading versions of UNIX including:
- macOS and OS X
- Sun Solaris
- IBM AIX Operating System
- HP-UX
- Berkeley UNIX (BSD)
- SCO UNIX
- Silicon Graphics IRIX (SGI/IRIX)
- RedHat
- SUSE Linux
- Debian-GNU
- Slackware Linux
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Talk to a Cisco CCIE for Complex Network Problem Solving
The Cisco Certified Internetwork Expert certification is the premier accreditation for network engineers, and validates a consultant's network technology skills at the expert level. Cisco CCIEs know how to handle even the most complex challenges associated with network infrastructure design, deployment, maintenance, protection, and problem solving. Cisco qualified CCIEs work closely with Cisco's internal engineers in analyzing problems with Cisco IOS network administration utilities and developing workarounds or locating software patches. CCIEs offer excellent cost-effectiveness because their broad experience permits them to resolve even the most complex problems quickly. In many cases, less experienced engineers can struggle for many hours or days with identical tasks that a Cisco-qualified CCIE can dispose of in minutes.
Few service firms make Cisco-qualified CCIEs available to assist small and mid-size companies. Progent can provide quick telephone contact with a Cisco-qualified CCIE so your company can receive urgent support for complex network infrastructure problems that are lowering business efficiency but are outside the scope of your ordinary computer support personnel. Progent's Cisco-qualified CCIE engineers can connect to your environment by means of state-of-the-art on-line troubleshooting technology to provide efficient, secure, and economical diagnosis and remediation.
Progent's CCIEs can provide expertise in the entire range of Cisco's top-selling family of infrastructure appliances such as PIX Series Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Module (FWSM), secure broadband and IS routers, Aironet wireless access points and bridges, Meraki cloud-managed Wi-Fi access points, VoIP systems, Catalyst switches, plus VPN products.
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Certified MS Windows Support
Progent's Microsoft-expert online service experts can provide computer troubleshooting and consulting support for the complete line of Microsoft server technologies. Progent is a Microsoft Certified Partner and can offer your organization the expertise of support professionals who can help you with a broad variety of platform support services such as
Windows Server 2012 R2 planning and deployment,
Windows Server 2008 R2 installation,
Microsoft Exchange Server 2019 deployment,
Microsoft Exchange Server 2016 migration, Exchange Server 2013 integration,
Exchange Server 2010 management,
SharePoint Server 2016 migration and hybrid deployment consulting services,
SharePoint Server 2019 design and deployment, Microsoft Teams expertise, Skype for Business Server migration support, Microsoft Lync Server management and Microsoft Communications Server 2007 upgrade, Microsoft Forefront TMG 2010 management and ISA Server 2006 migration, Microsoft SQL Server 2019 integration expertise, MS SQL Server 2017 expertise, SQL Server 2016 integration and development, and SQL Server 2014 support,
Systems Center Operations Manager system monitoring and reporting,
Project Server training,
Small Business Server consulting, and
Windows 2012 R2 Essentials cloud integration.
Progent also can deliver a full array of remote desktop support services including Microsoft Windows 7 migration, upgrading to 64-bit workstation software, configuring Office 2010, and streamlining workstation deployment.
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CISM and CISSP Certified Network Security Experts
Progent's accredited CISM and CISSP network security engineers can provide a range of security services that can bolster the defenses of your UNIX/Linux, Solaris, Apple Mac or Microsoft Windows network against assaults or help your business to clean up rapidly following a damaging penetration. Security support services offered by Progent cover thorough security audits utilizing utilities such as GFI LANguard, AMAP Application Scanner, and products from Solar Winds tools and Netcat; quick recovery from virus and worm assaults; configuring firewalls; establishing safe architectures for off-site and mobile connectivity; securing your email system against spam and DHA attacks; and offering round-the-clock proactive monitoring.
- Hybrid Cloud Solutions
Progent can provide expert online consulting to help companies of all sizes integrate their information networks with popular public cloud platforms such as Microsoft Azure and Amazon Web Services (AWS). Progent can assist you to plan and administer cost-effective ecosystems that support Windows and Linux systems and applications in either cloud-only systems or in hybrid architectures that seamlessly combine local IT assets as well as public clouds. To help you to incorporate cloud services with physical datacenters, Progent offers a range of cloud integration support services that include Microsoft 365 integration with on-premises Exchange, Microsoft Azure hybrid cloud solutions, Amazon AWS hybrid cloud integration, Amazon Web Marketing Service (WMS) development and debugging, and Google Cloud Platform (GCP) integration consulting. Progent has over two decades of experience providing advanced consulting expertise online, and Progent can make sure you complete your cloud migration projects on schedule and affordably.
Progent offers the services of seasoned remote consulting experts for special IT projects that small companies often need. Progent's rates for ongoing consulting projects are determined based on the level of expertise of the engineers assigned. Progent's background in these special fields of information technology enables clients to complete critical projects within budget and on time. Progent's special remote consulting solutions include:
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Help Desk Call Center Services
Progent's Call Center programs for small and midsize organizations with environments that incorporate UNIX/Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft technology include comprehensive Call Center outsourcing, Virtual Help Desk support services, and Helpdesk consulting. Progent's Standard Help Desk services are well suited for smaller organizations who don't have the money or time to create an in-house Call Center but who need quick response from a dependable Help Desk Call Center with proficient telephone assistance as well as the technical depth to escalate the most challenging trouble tickets to advanced consultants.Progent's Help Desk sharing services allow your IT organization to split responsibilities for Help Desk services seamlessly between your in-house IT staff and Progent's nationwide pool of seasoned desktop support technicians and subject matter experts. Progent's Co-managed Help Desk service is a collaborative service desk solution based on the leading PSA tool for handling end-user service requests, ticket lifecycle, accountability, progress tracking, and metrics.
Progent's Help Desk Call Center consulting support can aid you in establishing an effective new Help Desk or improving your existing one, identifying or customizing Call Center application software to address the special needs of your corporation, or adding occasional online personnel to reinforce your existing Help Desk team to deal with unusually busy situations such as software transitions, major upgrades, or rolling out brand new applications.
Progent's Call Center team of seasoned information technology professionals gives your workers in Boise Idaho rapid communication with a reliable technical support resource with years of background offering telephone-based support and remote troubleshooting for computer environments based on UNIX/Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft products. Progent's focus is to earn the Help Desk Call Center the reputation as a solid driver of business efficiency, and Progent's policy is to fix and not just document network problems.
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Business Applications Services: Training, Custom Programming, and Integration
Progent's Applications Experts Group can supply phone-based advanced consulting expertise and education in key business application areas that include Enterprise Requirements Planning, MRP, customizing accounting packages, and Customer Relationship Management (CRM). Progent also can deliver expertise, custom programming, and education for popular Microsoft business applications such as Microsoft CRM, MS Office Project, Office Word, and Excel. To find out additional information about Progent's consulting, programming, and training services for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Team.Progent's Apple Mac experts can promote the imaginative elements of Apple Mac environments by offering remote consulting services and education in imaging, sound, and video. Progent's consultants offer assistance in a range of Apple Mac creative tools such as Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Digidesign Pro Tools, Apple Final Cut Pro, and After Effects. Progent's Mac experts can also assist you with common jobs such as scanning or digitizing audio or video or building an audio/video post production studio.
Remote Network and Server Monitoring Support
Progent offers businesses in Boise Idaho remote network and server monitoring services centered around Microsoft Operations Manager network monitoring, enhanced by Progent to fit your environment so your network support is proactive and automated. By exposing emerging problems before they cause network outages, automated monitoring can minimize disruptive and expensive service crises. Progent can also use network monitoring products such as Nagios and MRTG to analyze UNIX, Linux, Solaris, or Apple macOS and OS X systems, Microsoft environments, or environments that support a combination of OS platforms.
To get in touch with Progent about urgent phone-based support with UNIX/Linux, Solaris, or Apple macOS and OS X environments, go to Progent's Nationwide Online Help, phone
Boise Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Boise Metro Area.
| City | Address | Phone | Link |
| Boise | 702 W. Idaho Street, Suite 1100 Boise, ID 83702 United States |
(208) 506-7006 | Boise Network Support Services |
An index of content::
Meraki MR18 Access Point Online Support
Meraki Outdoor APs IT Consultant
Progent's Meraki wireless access point consultants provide online and onsite support services to help organizations of any size to plan, deploy, maintain, upgrade or troubleshoot Wi-Fi networks that include Cisco Meraki wireless access points. Progent can assist you to configure and support Cisco's Meraki-based Wi-Fi networks for environments that range from a teleworker's home or a remote office all the way to a large campus or a nationwide enterprise. Progent can also help you to integrate other Cisco technology including Catalyst and Nexus switches, routers and firewalls to build a seamless network infrastructure that delivers identical connectivity, responsiveness, security, ease of management and uptime for wired and wireless clients regardless of their mobility or device.
Engineer Microsoft Virtual Server 2005
Microsoft Server Consolidation Consultant
Microsoft Virtual Server, hosted on the Windows Server 2003 operating system and powered by software originally produced by Connectix, provides the power needed to carry out hardware reduction, software upgrade, and server quarantine projects via virtualization techniques in an enterprise-ready computing network with high scalability, manageability, and availability. Microsoft has targeted Virtual Server 2005 at companies who want to enhance ROI in software development and testing, upgrading from legacy mission-critical applications, and hardware consolidation. Progent's certified Virtual Server consultants can assist your company to assess and integrate Microsoft Virtual Server 2005.
CentOS Linux Consultant Services
Mandrake Linux Consultant
Progent's Linux consulting experts offer small and mid-size businesses and software developers support for managing and supporting Linux computers that operate with Microsoft-powered technology. Progent can give your business contact with Linux consultants, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad range of expertise offers you an easy single consulting firm to show you how to build and maintain a secure and reliable cross-platform connectivity and communications environment that allows Linux and Microsoft interoperability by integrating MS Windows with leading Linux derivatives including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware Linux.
Amazon Marketplace Web Service programming Development Firms
Cisco Amazon Marketplace Web Service development Programming Firms
Amazon Marketplace Web Service is a library of APIs that enables Amazon sellers to streamline their operations by automating key sales functions including listings, orders, payments, inbound and outbound fulfillment, and reports. By tapping into Amazon's vast online selling environment and automating their sales processes, vendors can expand their market, lower their cost of sales, improve response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service developers can collaborate with your development team and provide application programming, workflow integration, project management support, and mentoring to help you cut development time and costs and speed up your return on investment.
Consultant IT asset management
24-Hour IP address management Professionals
ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, update, retrieve and protect data about your IT infrastructure, processes, business apps, and services. You can quickly find passwords or IP addresses and be warned automatically about upcoming expirations of SSL certificates or domains. By cleaning up and organizing your IT documentation, you can eliminate up to half of the time thrown away looking for critical information about your network. ProSight IT Asset Management features a common repository for storing and sharing all documents required for managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT data. Whether you're planning improvements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you require as soon as you need it.
Consultant Services ransomware removal and restore
Nephilim ransomware recovery Services
Progent's experienced ransomware recovery consultants can assist your business to restore a network damaged by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
64-bit Upgrade Setup and Support
MS Certified 64-bit Migration Consulting
Progent's Microsoft-certified engineers can assist your organization to enhance your servers or desktops from 32 to 64 bits. Progent can help you to calculate the costs and advantages of moving to 64-bit processing, design an efficient upgrade process that reduces operational disruptions, and deliver inexpensive, expert remote support to aid you to configure 64-bit software and application programs on your existing computers.
Urgent Microsoft and Cisco Certified Expert Online Troubleshooting Extended Call Center
Service Desk Sharing Outsourcing
Progent's Co-managed Help Desk service makes it possible for your business to split responsibilities for Help Desk services seamlessly between your in-house IT team and Progent's pool of seasoned technical support engineers and subject matter experts (SMEs). Progent's Help Desk Co-management service is an advanced support solution based on ConnectWise Manage, the top shared PSA platform for handling service requests, ticketing, ownership, progress tracking, and reporting.
Best Cisco ASA 5500-X with Firepower On-site Support
ASA Firewalls with Firepower Support and Integration
The new ASA 5500-X Family Next-Generation Firewalls with Firepower Services provide substantially more performance than Cisco's legacy firewalls and have superseded the ASA 5500 and PIX 500 security appliances for all new deployments. Progent's Cisco-premier CCIE network consultants can help your company to maintain your existing PIX or ASA 5500 firewalls or migrate to ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to design, deploy, tune, manage and debug firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.
RDBMS Technology Consulting
24/7 Professional Database Application Development
Progent's Microsoft-certified database developers offer businesses of any size remote support for popular database platforms including MS SQL Server, Oracle, MySQL, and Microsoft Access. Consulting services offered by Progent include software installation and configuration, application architecture and programming, administration services, replication and synchronization solutions, storage management, performance optimization, migration, information security, backup/restore systems, problem solving, and training.
Support and Integration Unified Contact center
Remote Online Consulting CallManager
Cisco Unified Communications Manager (CUCM or Unified CM), previously named CallManager, operates as the heart of Cisco's communications and collaboration platform. Unified CM and Cisco Unified CM Express provide a modern IP-PBX by integrating closely with applications such as Unified CM IM and Presence Service with Jabber support, Cisco Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact solution. Progent's CCIE-certified consultants can deliver effective and affordable remote and onsite support to help businesses of all sizes to create and maintain CUCM ecosystems by providing Cisco Unified Communications Manager configuration and technical support services that add optimum productivity. Progent can help with any facet of CUCM configuration and troubleshooting in areas that include integrating Cisco Voice over IP phones and desktop Video phones, designing dial plans, configuring SIP connections and PSTN calling, deploying ISR G2 routers with CUBE support, designing UCS server clustering systems for high availability, performance tuning, and integration with Microsoft Exchange and Skype for Business.
Consultants wireless IP phones and Aironet APs
Remote Support wireless VoIP phone and Aironet APs
Progent's wireless VoIP phone configuration experts offer remote and onsite assistance to help you build and maintain a Cisco Wi-Fi IP phone deployment by delivering services that can range from debugging the set up of a wireless VoIP phone or access point to providing project management outsourcing or co-sourcing services for updating the Wi-Fi architecture of an entire campus.
IP Address Management Consultant Services
Automatic Network Topology Mapping Online Support
Progent's ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized organizations to map out, monitor, reconfigure and debug their connectivity appliances such as routers and switches, firewalls, and load balancers plus servers, client computers and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management technology, WAN Watch ensures that network maps are always updated, captures and displays the configuration information of virtually all devices connected to your network, tracks performance, and sends alerts when potential issues are discovered. By automating time-consuming management activities, ProSight WAN Watch can cut hours off ordinary tasks such as making network diagrams, expanding your network, finding devices that need critical software patches, or identifying the cause of performance bottlenecks.
Microsoft Office Computer Consultancy Group
Microsoft Office 2000 Information Technology Consulting Firms
Progent's computer outsourcing support offerings for small companies feature designing Server 2003, .NET Server, and Microsoft BackOffice systems, coordinating upgrades to Microsoft Windows XP, Windows 2003 Server, Active Directory, and Exchange Server 2003, Help Desk Call Center, online and in-person repair, resolving stubborn integration issues, and creating a comprehensive security plan. Progent can show you how to enhance network availability and performance via zero-downtime configuration, redundant network architecture, and proactive server monitoring. Progent also offers project management assistance for major migrations and can help with requirements assessment, product identification, bill of materials development, sourcing selection, procurement coordination, and professional documentation. Progent's computer outsourcing service also features education for office productivity products such as Office XP.
Ekahau Wi-Fi 6 Wireless Site Survey Consulting Services
Ekahau Wi-Fi Site Survey and Design Online Support Services
Progent's Ekahau-certified Wi-Fi site design consultants can help you to plan, deploy, enhance, manage and debug a Wi-Fi network customized for your building. Progent offers remote or on-premises support for Ekahau Pro for predictive Wi-Fi design, Ekahau Sidekick for on-premises RF measurement, Ekahau Analyzer for debugging RF signal problems, and Ekahau Insights for monitoring the health of multiple Wi-Fi sites.
VPN Security Cybersecurity Firm
Cybersecurity Firms Firewall and VPN
Progent provides small and medium size businesses expert support for Intrusion Protection Systems and IPsec VPN solutions from major firewall and Virtual Private Network security companies such as Check Point Software, Juniper Networks, and Symantec. Progent can help you create a detailed security strategy and select appropriate technologies from a variety of vendors to achieve your security goals while sticking within your budget restraints.
802.11ax Migration Remote Support
Wi-Fi site survey IT Services
Progent's Wireless Consulting Services offer a convenient, affordable option for businesses of all sizes to deploy, manage, monitor and troubleshoot the latest wireless network solutions. For 802.11n and the latest 802.11ac wireless networks, Progent can help you plan and deploy hardware such as Cisco's Aironet and Meraki access points and wireless network controllers. For wireless messaging and web-based business applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
MySQL WorkBench Development Companies
MySQL WorkBench Contract Development
Progent offers affordable online access to an Oracle MySQL administrator or application programmer and can assist businesses of all sizes to integrate and support MySQL in a reliable IT environment that provides advanced speed, expandability, and protection. Progent also has experience assisting companies port applications from an Oracle environment to MySQL.
Immediate WatchGuard VPN Cybersecurity Consultancy
WatchGuard SSL VPN Cybersecurity Company
Progent provides consulting services for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can show you how to choose, deploy, and maintain a WatchGuard Firewall/VPN product that fits your network security needs and budget. Progent can help you to manage legacy WatchGuard firewalls or upgrade efficiently to modern WatchGuard firewalls.
Consultants Wireless LAN
Building-to-building Wireless Online Support
Progent's Wireless Consulting Services provide a convenient, affordable option for companies of all sizes to configure, manage, monitor and repair cutting edge wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to plan and install hardware such as Cisco's Aironet and Meraki access points and wireless controllers. For wireless email and online business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
MCSE Expert Certified Online Consulting SCVMM 2012 and VMware
SCVMM 2012 Virtual Switch IT Consultants
Progent can help organizations of any size to adhere to leading practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage, and libraries; plan, integrate, and manage private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for comprehensive monitoring and reporting. Progent can help your company to migrate from an earlier version of System Center Virtual Machine Manager or from a third-party management platform, and Progent can show you how you to enhance and troubleshoot your existing SCVMM ecosystem so you realize the highest possible business value.
24-7 SCVMM 2012 Security and Compliance Specialist
SCVMM 2012 and VMware Onsite Technical Support
Progent's Microsoft-certified consultants can help organizations of all sizes to follow best practices to configure SCVMM 2012 hosts, fabric, storage systems, and libraries; design, implement, and manage private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for comprehensive monitoring and reporting. Progent can assist your company to upgrade from an older version of System Center Virtual Machine Manager or from another management system, and Progent can help you to optimize and repair your current SCVMM 2012 ecosystem to make sure you get maximum business value.
ransomware removal and file recovery Specialist
Phobos ransomware recovery Consult
Progent's seasoned ransomware recovery consultants can help your business to reconstruct a network breached by a ransomware attack like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
Remote Jobs Q and A about Cisco Consultants
FAQ about Recruit Network Consultant Subcontractor Job
To see replies to common questions about being employed by Progent, visit Employment at Progent FAQs.
64-bit Upgrade Network Consultants
64-bit Processing Consulting Services
Progent's Microsoft-certified engineers can help you plan, document, carry out, administer, and troubleshoot a system-wide move to 64-bit server and client OS software and applications. Progent can help you pilot your 64-bit environment to make sure it supports all of the important 32-bit applications which you want to keep as well as the new 64-bit versions of software you wish to run.
Aironet Outdoor APs Network Consultant
Aironet AP Management Consultants
Progent's Cisco CCIE Wi-Fi network consultants can provide remote or on-premises configuration and debugging support to assist your organization to plan, implement, upgrade, optimize, manage and debug Aironet Wi-Fi access point environments of any size or architecture. Progent's Cisco Wi-Fi controller consultants can also help you to integrate your Wi-Fi ecosystem with your wired network and cloud-based resources to create a seamless enterprise connectivity solution that is simple to manage and scale. Progent also offers affordable wireless site surveys to assist you to determine the most appropriate selection, location and setup of Aironet Wi-Fi APs to accommodate your unique workplace design, construction, and anticipated network traffic.
Online Support Internet Security and Acceleration Server
Microsoft ISA Server Integration Services
Progent's certified ISA Server consulting experts have broad experience developing Microsoft-based security designs for information systems with many locations, mobile users, and mission-critical eCommerce applications. A Progent ISA 2004 Firewall engineer can help your small or mid-size company plan and deploy a configuration of Microsoft ISA Server 2004 that meets your information protection requirements without restricting your network.
Solaris Engineers
Solaris Engineer
Progent's Sun Solaris platform support services offer small businesses and software developers help with administering and maintaining Sun Solaris environments that coexist with Microsoft-powered technology. Progent can give your organization contact with Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISA certification. This broad range of experience offers you an easy single consulting firm to help you build and manage a protected and reliable mixed-platform connectivity and communications infrastructure that allows Sun Solaris and Microsoft coexistence by integrating Microsoft Windows with popular versions of UNIX such as Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX or leading Linux derivatives such as RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
24/7 Consultant Services Solaris
Solaris Help and Support
Progent's Solaris platform consulting services provide small companies and developers help with managing and supporting Sun Solaris systems that operate with Microsoft-powered technology. Progent can give your organization access to Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISA certification. This broad array of experience provides you with an easy single source to help you create and manage a secure and robust mixed-platform network and communications solution that supports Sun Solaris and Microsoft interoperability by combining Windows with major versions of UNIX including Apple Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or leading Linux platforms such as RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandrake, Debian-GNU, and Slackware.
Microsoft ISA Server 2006 Consultant Services
Internet Security and Acceleration Server 2006 Computer Consultant
Application Publishing with ISA Server 2006 provides more control over intranet applications while supporting enhanced productivity by making these applications available to legitimate remote users. Internet Security and Acceleration Server 2006 can protect business applications, services, and information throughout all network layers with application-layer filtering and comprehensive publishing wizards. Progent's Microsoft-expert Internet Security and Acceleration Server 2006 experts can show you how to plan, deploy, set up, and support ISA Server 2006 on your network so your business benefits from a smart and affordable combination of protection, productivity, and speed.
Top Rated Network Consultant Exchange 2019 Mailbox Server
Network Engineer Exchange 2019 Edge Transport Server
Progent can help you in any phase of your migration to Exchange 2019 such as deploying Windows Server 2019 Core for hosting Exchange; planning high availability (HA) system topology for a local, cloud-based or hybrid deployment; moving mailboxes; designing and implementing Hyper-V virtualization; configuring HLB; setting up DAG groups with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail services; integration with SharePoint; preparing firewalls; integration with Microsoft 365 and setting up Outlook clients.
Wi-Fi Technology Consulting Services
Top Rated Wi-Fi Network Configuration
Progent can show you how to design, configure, manage, and troubleshoot an efficient Wi-Fi LAN infrastructure, select sensible components, and configure wireless access points, wireless bridges, antennas, wireless controllers, and other wireless products. Progent can also show you how to put together a thorough wireless system security strategy that is well integrated with the security plan for your overall corporate network.
Cisco Firepower NGFW Firewalls Integration Support
Emergency Cisco Firepower Online Technical Support
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a significant performance boost over Cisco's previous-generation ASA 5500-X security appliances and offer centralized management of advanced security capabilities like application visibility and control (AVC), next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall experts can help you to plan and carry out a smooth upgrade to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower firewalls with Cisco's security services to create and centrally control network ecosystems that span local offices, data centers, private clouds and public clouds.
Microsoft Operations Manager Consultant Services
Network Monitoring Network Consulting
Even if your business has a small network support group and a limited IT budget, your information network can still have the same high reliability and responsiveness that once needed a substantial internal service organization. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-certified and Cisco-premier IT professionals, the latest network management software for proactive monitoring and alerts, and economical support programs such as a help desk service to keep your vital network applications and hardware up and running.
Live Communications Server Consultant Services
Live Communications Server Online Support
MS Office Communications Server provides Instant Messaging and presence as part of a scalable, world-class solution featuring enhanced security, transparent integration with popular Microsoft products, an expandable, industry-standard development environment, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. The product offers lower costs and elevated business efficiencies, enhanced individual output, and stronger IP security. Microsoft Communications Server 2007 has been superseded by Lync Server, which itself has been revamped and renamed Skype for Business. Progent's Microsoft-certified unified communications experts can provide online and on-premises configuration support and mediation services for your Office Communications Server 2007 environment and can assist you to assess the costs and benefits of upgrading to Microsoft's Skype for Business. Progent can also help you to design and execute a smooth migration that will add business value to your information network
Network Engineer Service Reporting
Cisco Expert Service Database Professional
Progent uses a sophisticated support reporting system that stores and formats detailed documentation for all delivered services. Unlike some freelance consultants or local support firms who offer minimal documentation or specifics of services performed, every service provided by Progent is accompanied by comprehensive documentation. Every Progent consultant has access to the support reports transmitted by every staff member to every client. The practice of detailing and organizing support records results in more efficient support and eliminates a slew of typical problems such as when a service customer is virtually held hostage to a consultant who won't release the keys to the kingdom.
Setup and Support 9800-80 wireless controller
3504 wireless controller Network Consultant
Cisco's Catalyst Wi-Fi controllers streamline the management of Wi-Fi networks by unifying the configuration and control of wireless APs, tuning Wi-Fi performance by reducing the impact of RF congestion, enhancing wireless availability with rapid auto-failover, and strengthening data security by detecting threats and analyzing network traffic based on user class and locale. Progent's Wi-Fi consultants can help your business to deploy Cisco wireless LAN controller appliances to manage wireless networks of all sizes. Progent can assist you to administer and debug your existing Cisco-based Wi-Fi solution or carry out a smooth migration to Cisco's latest Wi-Fi controller solutions.
Consultant Services SCCM 2016 Migration
Microsoft Certified Partner SCCM 2016 and Windows 10 Technical Consultant
Configuration Manager 2016 automates software provisioning and updating, centralizes security and compliance settings control, keeps track of network assets, protects against corporate data leakage, performs network health monitoring, enables safe self service, and delivers a common control mechanism for managing mixed-OS networks running on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud integration experts can assist you with any aspect of designing, installing, using and troubleshooting a SCCM 2016 solution for on-premises, cloud, or hybrid networks.
OS X Design Consultants
Mac Online Consultant
Progent provides national remote help and troubleshooting services for businesses that run Apple Mac networks or whose information systems include a combination of Apple macOS and OS X with Microsoft technology. Progent's consultants can provide Mac users a variety of services such as desktop assistance, migration to the latest edition of OS X from legacy versions of Mac, plus expertise with Apple macOS and OS X application software. Progent can also help you with iPhone and iPad support, or migrating to Apple's iCloud. Online network consulting offers maximum return for your information technology budget by preserving user efficiency and shortening the time charged for computer analysis and repair. Sophisticated online access utilities and skilled service specialists and consultants allow Progent to handle most IT problems without squandering time and money by traveling to your location. In the vast majority of cases your IT issues can be dealt with over the phone or via a combination of telephone help and remote network analysis. Progent can offer the services of Cisco CCIE network engineers and CISM and CISSP premier security professionals to assist with the toughest network issues.
NetApp Clustered Data ONTAP Engineer
NetApp Disaster Recovery Engineer
NetApp MetroCluster is a disaster recovery software suite that uses failover storage clustering with replication to deliver rapid, zero RPO disaster recovery (DR) between sites located as far as 185 miles (300km) apart from each other. Progent's team of veteran IT experts can help your business to plan, deploy, manage, upgrade, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster deployment that aligns with your technical requirements and IT budget. Progent can make sure you follow best practices for installing your MetroCluster environment by delivering help with tasks like assigning disk pools and shelf IDs, determining plexes layout, setting up FlexVol volumes, setting up NetApp Snapshot, provisioning switches, implementing a tiebreaker, setting up a TCP/IP configuration replication network, and verifying your MetroCluster disaster recovery system to prove compliance with industry standards and government mandates.
Ransomware Protection Support
Microsoft Exchange Server System Recovery
Progent's Microsoft-certified experts have two decades of experience providing e-mail and integrated telecommunications/email solutions for companies. Progent provides economical Microsoft Exchange Server support services to strengthen email security and virus defense, achieve high availability email, and implement remote and mobile email connectivity. Progent's Microsoft Exchange consulting and support services can assist you in designing and implementing a Microsoft Exchange upgrade or a migration from a legacy SMPT system or outdated Microsoft Exchange product such as Exchange 5.5 to Microsoft Exchange Server 2010.
Windows 11 and TCP Consultant Services
Specialists Windows 11 and TCP
Progent's Windows 11 consulting experts can provide a range of services to support Windows 11 such as cloud and hybrid integration, mobile device management, telecommuter access, security and compliance, centralized deployment, and Help Desk Call Center support services.
Remote Workers Endpoint Security Remote Technical Support
Work from Home Security IT Consulting
Progent can assist small and medium-size companies to set up endpoint device security protection systems and provide response services for remote workers.
Consulting Group Cisco CCIE Online
Cisco Certified CCIE Small Business Network Consultant
Progent's Cisco CCIE network infrastructure consultants can help you to configure, manage, update and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall expertise, Meraki and Aironet Wi-Fi access point consulting, Cisco IP phone expertise, and CUCM/CallManager software support.
Online Technical Support Microsoft Windows Server 2003 Cluster
Clustered Server Remote Support Services
Progent provides Windows Cluster Server support to help your company deploy fault-tolerant server clusters that can deliver 24x7 operation. Clustered Windows servers for zero-downtime systems include Windows 2003 Cluster Server, Microsoft SQL Cluster Server, and Exchange Cluster Server. By showing you how too plan fault-tolerant clustered server solutions powered by Windows Server Cluster 2003, Progent's Premier Windows engineers ensure that your zero-downtime clustered servers are configured to maximize the strategic value of your information network.
Skype for Business Edge Server Pool Consulting
Microsoft Certified Expert Professional Skype for Business Front End Pool
Lync 2010 provides Instant Messaging, Presence, voice/video conferencing, desktop sharing, as well as VoIP and PSTN calling. Microsoft Lync 2010 can enhance the functionality of Microsoft Exchange Server, SharePoint Server and Office desktop or Microsoft 365 and simplify administration via integration with Windows AD. Lync 2010 can also cut capital and operational costs by eliminating VoIP hardware and subscription services, PBX systems, or legacy teleconferencing solutions. Progent's Microsoft-certified unified communications experts can provide remote and on-premises support to help you to manage and repair your existing Lync 2010 deployment or evaluate the benefits of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped version of the product family. Progent can also help your organization to design and carry out an efficient Skype for Business upgrade or a migration to Microsoft Teams.
Red Hat Linux Professionals
24x7 Redhat Linux Consultant Services
Progent's Linux support services offer small and mid-size companies and developers support for managing and supporting Linux systems that operate with Microsoft-based networks. Progent can give your organization access to Linux consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This wide range of expertise provides you with a convenient one-stop source to help you create and manage a protected and robust cross-platform connectivity and communications environment that allows Linux and Microsoft coexistence by combining Windows with leading Linux variations such as RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
SharePoint Portal Server 2003 Onsite Technical Support
SharePoint Server 2003 On-site Technical Support
Progent's Microsoft-certified experts offer organizations of any size consulting, technical support, and development services for SharePoint and SharePoint Online. Microsoft SharePoint is an advanced collaboration platform that utilizes web-based technology for intelligently connecting people, groups and data. Microsoft SharePoint Server provides a common location for your workers or clients to connect to, manage, share and interact with useful information, files, and software and to communicate with one another. Microsoft SharePoint enables quicker and better decisions, more efficient access across groups and more streamlined business processes. Windows SharePoint Services connect workers, customers, teams and major tasks with the information they've created in a way that makes data easy to find, download and re-use. Progent's SharePoint consultants can assist your organization to manage your existing SharePoint solution or upgrade to the latest release of SharePoint Server or to SharePoint Online.
Upgrading Exchange 2000 Upgrade
Microsoft Exchange 2000 Computer Consulting
Progent is among the most expert network support firms for integrating e-mail solutions powered by Exchange 2000. Progent specializes in helping small businesses derive all the advantages of Exchange Server 2000 for typical situations including updating from Microsoft Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail system, and using managed services for your Exchange 2000 Server administration.
Online Support Windows Server 2016 Hybrid Configuration
Windows Server 2016 Hybrid IT Consulting
Progent's certified information technology experts can provide Windows Server 2016 integration consulting to assist organizations of any size to design and implement an efficient move to Windows Server 2016 and Hyper-V 2016 based on a local, cloud, or hybrid deployment model. Progent can assist you to evaluate the value of Windows Server 2016 for your enterprise and can help you with any aspect of designing, configuring, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist your organization to benefit from the many new high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.
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