Fast and Affordable Online Help for Boise Idaho Computer Systems
Urgent Phone Help for Boise SystemsFor companies in Boise Idaho, Progent provides remote support for information systems based on any mix of Microsoft Windows, Cisco, Apple macOS and OS X, or Linux/UNIX platforms. Progent's Microsoft Certified professionals have provided remote troubleshooting to businesses in every state in the U.S. (Check out recommendations from Progent's clients.) In addition, Progent offers the expertise of Cisco CCIE network specialists to solve complex infrastructure problems, as well as the assistance of CISSP-qualified cybersecurity experts to handle high-level security design and troubleshooting jobs.

Progent's remote support experts provide exceptional leverage because they have the practical experience and are equipped with the sophisticated tools necessary to resolve the majority of network issues rapidly. This reduces direct expenses because solutions require minimal chargeable consulting minutes. Remote help also eliminates the expense of dispatching an engineer to your office. Your company benefits even more in indirect expenses by minimizing or avoiding network outages and associated losses stemming from business disruption, disgruntled clients, idle workers, and distracted management. Progent's extensive online technical support know-how is especially helpful for organizations that are dependent on public clouds for critical infrastructure or software such as Microsoft Azure, Exchange Online, Amazon AWA, Google Cloud Platform, or where on-premises tech support may not be an alternative.

Progent's billing model for online support is structured to stretch your network support investment. Progent bills by the minute for telephone-based assistance, so you are billed only for the support that you actually get. In contrast to many online service firms, Progent imposes no initialization fee or minimum job duration. Progent's one-minute granularity and clean policy for billing prevent situations where quick repairs manage to turn into large invoices. Progent's penchant for solving problems efficiently means you spends less cash.

Progent's Online Consulting and Technical Support Expertise
Over time, Progent has refined a set of customized technologies and field-proven methodologies that ensure the highest degree of efficiency for remote technical support and repair for IT networks of any size. Progent offers protected VPN support for gateways from multiple leading sources such as Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN technology enables the experts of Progent's online support team to interface to your system without breaching corporate security.

Progent's powerful service reporting system stores extensive documentation of the service that Progent's customers have received. Progent's staff consultants have the benefit of the history of services provided to every Progent customer by every Progent engineer. This history of problems and responses is structured as a conveniently accessible support knowledge base that enables Progent's online technical engineers to share their knowledge company-wide to make sure that the effectiveness of Progent's support services grows over time. Progent's extensive list of accreditations and working associations with key vendors including Cisco and Microsoft open up other vast technical databases and allow quick access to vendors' in-house engineering staff with the result that Progent's remote service specialists are able to determine the best solutions quickly.

Remote support available from Progent to businesses in Boise Idaho include:

Progent's ProSight Flat-rate Managed Services for Small and Mid-size Businesses
Progent provides a selection of budget-friendly, flat-rate services designed to enable small and medium-size organizations to benefit from the same cutting-edge IT solutions deployed by many of the world's leading enterprises. The ProSight series of network management outsourcing services addresses all key facets of information technology such as email protection, security and compliance, automated backup/recovery, infrastructure management, VM cloud hosting, and IT asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint detection and response (EDR) service that incorporates SentinelOne's next generation behavior analysis tools to defend endpoints and servers and VMs against modern malware attacks such as ransomware and email phishing, which easily get by legacy signature-matching AV products. ProSight ASM safeguards local and cloud-based resources and offers a unified platform to manage the entire malware attack lifecycle including filtering, infiltration detection, mitigation, remediation, and forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new attacks. Progent is a SentinelOne Partner, reseller, and integrator. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery based on SentinelOne technology.

  • ProSight Enhanced Security Protection: Endpoint Security and Microsoft Exchange Filtering
    Progent's ProSight Enhanced Security Protection (ESP) services offer ultra-affordable in-depth protection for physical servers and virtual machines, desktops, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and modern behavior analysis for round-the-clock monitoring and reacting to cyber threats from all attack vectors. ProSight ESP offers two-way firewall protection, penetration alarms, device control, and web filtering via leading-edge tools packaged within a single agent accessible from a unified console. Progent's data protection and virtualization consultants can help you to design and implement a ProSight ESP deployment that addresses your company's unique requirements and that allows you prove compliance with government and industry information protection regulations. Progent will help you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that call for urgent action. Progent can also assist your company to install and test a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    Progent has partnered with advanced backup technology vendors to produce ProSight Data Protection Services (DPS), a portfolio of management offerings that provide backup-as-a-service (BaaS). ProSight DPS services manage and track your backup operations and allow non-disruptive backup and fast recovery of critical files/folders, applications, system images, plus VMs. ProSight DPS helps your business recover from data loss resulting from hardware breakdown, natural disasters, fire, malware such as ransomware, human mistakes, malicious employees, or application bugs. Managed backup services in the ProSight DPS selection include ProSight Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight DPS ECHO Backup based on Barracuda dedicated storage, and ProSight MSP360 Hybrid Backup. Your Progent expert can assist you to determine which of these fully managed backup services are most appropriate for your IT environment.

  • Patch Management: Software/Firmware Update Management Services
    Progent's support services for software and firmware patch management provide businesses of any size a versatile and affordable solution for evaluating, validating, scheduling, applying, and documenting software and firmware updates to your dynamic IT system. In addition to maximizing the security and reliability of your computer environment, Progent's software/firmware update management services free up time for your IT team to concentrate on more strategic initiatives and activities that deliver maximum business value from your network. Learn more about Progent's software/firmware update management services.

  • ProSight Duo Two-Factor Authentication: Access Security, Endpoint Remediation, and Protected Single Sign-on (SSO)
    Progent's Duo authentication services incorporate Cisco's Duo technology to protect against stolen passwords through the use of two-factor authentication (2FA). Duo enables one-tap identity verification with iOS, Android, and other personal devices. With Duo 2FA, when you log into a secured online account and enter your password you are requested to verify your identity via a device that only you have and that uses a different ("out-of-band") network channel. A wide range of out-of-band devices can be used as this added form of authentication such as an iPhone or Android or watch, a hardware/software token, a landline phone, etc. You can register multiple verification devices. For more information about ProSight Duo identity validation services, go to Duo MFA two-factor authentication services.

  • ProSight Reporting: Real-time Reporting for Ticketing and Network Monitoring Platforms
    ProSight Reporting is an expanding line of real-time and in-depth management reporting tools created to integrate with the top ticketing and network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting uses Microsoft Graph and features color coding to surface and contextualize critical issues such as inconsistent support follow-through or endpoints with missing patches. By exposing ticketing or network health problems concisely and in near-real time, ProSight Reporting enhances productivity, lowers management overhead, and saves money. For details, see ProSight Reporting for ticketing and network monitoring applications.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the technology of top information security vendors to provide web-based control and comprehensive security for your inbound and outbound email. The hybrid architecture of Email Guard integrates cloud-based filtering with an on-premises gateway appliance to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. The cloud filter serves as a preliminary barricade and blocks most threats from making it to your network firewall. This reduces your exposure to inbound attacks and conserves system bandwidth and storage space. Email Guard's on-premises gateway device provides a further layer of analysis for incoming email. For outgoing email, the on-premises security gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also help Exchange Server to track and protect internal email that originates and ends inside your corporate firewall. For more details, visit ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Management
    Progent's ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for smaller organizations to diagram, monitor, enhance and troubleshoot their networking hardware like routers and switches, firewalls, and access points plus servers, client computers and other devices. Incorporating cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch ensures that infrastructure topology diagrams are kept current, copies and displays the configuration information of virtually all devices connected to your network, tracks performance, and generates alerts when problems are detected. By automating complex management and troubleshooting activities, ProSight WAN Watch can knock hours off common chores like network mapping, expanding your network, locating appliances that require important updates, or isolating performance bottlenecks. Learn more about ProSight WAN Watch network infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progent's server and desktop remote monitoring service that incorporates advanced remote monitoring and management technology to help keep your IT system operating at peak levels by tracking the state of critical computers that drive your business network. When ProSight LAN Watch uncovers a problem, an alert is transmitted immediately to your specified IT management staff and your Progent consultant so that any potential problems can be addressed before they have a chance to disrupt productivity Find out more details about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small organization can have its critical servers and apps hosted in a protected Tier III data center on a high-performance virtual machine host configured and maintained by Progent's IT support experts. With Progent's ProSight Virtual Hosting model, the client retains ownership of the data, the OS platforms, and the applications. Since the environment is virtualized, it can be moved immediately to a different hosting solution without requiring a time-consuming and difficult configuration process. With ProSight Virtual Hosting, your business is not tied one hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, find and safeguard information related to your IT infrastructure, processes, applications, and services. You can quickly locate passwords or IP addresses and be alerted about impending expirations of SSL certificates or domains. By cleaning up and organizing your network documentation, you can save as much as 50% of time wasted searching for vital information about your network. ProSight IT Asset Management features a common location for storing and collaborating on all documents related to managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT data. Whether you're making enhancements, performing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you require as soon as you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable way for small and medium-size businesses to obtain an unbiased assessment of the overall health of their information system. Powered by a selection of the top remote monitoring and management (RMM) tools available, and supervised by Progent's world-class team of IT experts, ProSight Network Audits show you how closely the deployment of your essential infrastructure devices conform to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide immediate ROI such as a cleaner Active Directory system. Both versions also come with a year of advanced remote network monitoring and management (RMM). Advantages can include simpler management, better compliance with government and industry security requirements, more efficient utilization of network assets, faster problem resolution, more reliable backup and recovery, and less downtime. Read more about ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is an affordable service based on a phone interview with a Progent information assurance consultant. The fact-finding interview is designed to assess your company's preparedness either to block or recover rapidly after an assault by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you personally to gather information about your existing cybersecurity posture and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can follow industry best practices to create a cost-effective security and backup system that aligns with your business needs. For more information, visit Progent's ProSight Ransomware Preparedness Report Service.

Special Support Programs Offered by Progent
Progent can provide the skills of seasoned remote consulting experts for special information technology projects. Billing charges for longer-term development or consulting tasks are set according to the qualifications of the consultants required. Progent's experience with these special fields of computer technology enables customers to execute critical projects economically and on time. Progent's special online consulting solutions include:

  • Help Desk Services
    Progent's Help Desk Call Center programs for companies with networks based on Microsoft, Cisco, macOS and OS X, or UNIX/Linux technology include full-service Help Desk services, shared Helpdesk support services, and Help Desk process consulting. Progent's Standard Help Desk Services provide smaller businesses an end-to-end service desk solution that manages all aspects of remote Level 1 desktop support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem resolution, and management reports. Progent provides call desk services at a substantial discount from Progent's regular desktop support rates, and Progent can provide the additional option of rapid as-needed escalation to subject matter experts to resolve complex issues.

    Progent's Help Desk consulting support can aid you in establishing an efficient new Call Center or revamping your current organization, identifying or enhancing Help Desk Call Center software products to handle the particular needs of your business, or providing temporary online staff to supplement your in-house Help Desk Call Center resources to handle unusually busy scenarios such as software migrations, major updates, or rolling out new applications.

    Progent's Help Desk staff of veteran information technology professionals gives your clients in Boise Idaho rapid assistance from a reliable technical support resource with substantial experience providing telephone-based help and online repair service for computer environments that incorporate Microsoft Windows, Cisco, macOS and OS X, or UNIX/Linux components. Progent's charter is to give the Call Center perception as a solid driver of business productivity, and Progent's policy is to resolve rather than merely annotate technical issues.

  • Applications Services: Education, Custom Development, and Problem Solving
    Progent's Applications Consulting staff provides phone-based and in-depth engineering support and education in specific application areas that include Enterprise Requirements Planning, MRP, custom programming for accounting packages, and Customer Relationship Management (CRM). Progent also offers consulting, custom development, and training for familiar Microsoft applications including Microsoft CRM, Office Project, Microsoft 365 Word, and Office Excel. To find out more information concerning Progent's consulting, customization, and training services, refer to Progent's Applications Experts Group.

  • Unified and Streamlined Management of Hybrid Cloud Environments
    System Center unifies and automates the management of hybrid cloud networks through comprehensive integration with Windows Server 2022, Windows 10 and Windows 11; cohesive integration of mixed-OS environments that incorporate Linux, Microsoft Hyper-V and VMware; and better cloud support such as tighter integration with Microsoft Intune for Apple iPhone and Google Android smartphone administration plus built-in integration with Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's System Center consultants offer world-class remote and on-premises support for all components of System Center2including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can assist your business to plan and install a new implementation of System Center2, expand or optimize your current one, upgrade smoothly from an earlier release of System Center, or troubleshoot your System Center environment.

  • Remote IT Infrastructure Monitoring and Reporting Services
    Progent can deliver companies in Boise Idaho remote IT infrastructure monitoring and reporting by providing Microsoft System Center Operations Manager (SCOM) expertise. Progent can tune SCOM to fit your environment so your IT maintenance is proactive rather than reactive. By detecting possible trouble spots before they result in downtime, remote monitoring can minimize disruptive and expensive network failures. Progent can also deploy server and infrastructure monitoring utilities like Nagios and MRTG to troubleshoot UNIX, Linux, Solaris, or macOS and OS X networks, Microsoft environments, or networks that support a combination of OS platforms.
How Your Boise Company Can Contact Progent's Online Technical Support Experts
To contact Progent about urgent phone-based support with Windows, Apple macOS and OS X, or Linux networks, go to Progent's Nationwide Remote Support, telephone 1-800-993-9400, or go to Contact Progent. For companies and new ventures in Boise Idaho, Progent's online network support engineers can deliver professional and economical system support the moment your organization requires it. More than two decades of delivering online technical assistance has led to Microsoft Partner certification for Progent's consulting experts and has enabled Progent to develop world-class troubleshooting skills and to fine tune online access technology to repair IT problems rapidly while avoiding the cost and lost time associated with on-premises support visits.

Even if your Boise company works with a regular freelance consultant or employs a full time IT staff that can deal with ordinary computer problems, Progent's Microsoft certified consultants are available to offer an easy and seamless virtual expansion of your local resources for situations when your regular service personnel either don't have the bandwidth or the expertise to deal with unexpected system emergencies or particularly tough integration problems.

Details of Progent's Remote Network Support for Boise Idaho
Progent's phone support, remote repair, network security expertise, and system administration services give companies in Boise Idaho unparalleled leverage for your support budget. Whether you need occasional telephone support and Internet-based network repair or full-time Help Desk services and network management, Progent's professionals can deliver your business enterprise-level network support while allowing you to avoid the expense and administration overhead of running a full-service internal IT organization. Key features of Progent's online help services include:

What Makes Progent Unique from Other Service Organizations?
Progent is a Microsoft Partner consulting firm and Progent's number of employees, breadth of IT background, refined support tools, and familiarity with corporate IT enable offices to avoid the limitations of excessive dependence on smaller service organizations, independent freelance consultants, or limited internal resources.

Progent adds value by providing:

  • Proven Methodology
    Progent's team of Microsoft and Cisco Certified consultants average longer than ten years of real-world industry experience, in the trenches of IT support, executing a wide variety of technical tasks for a large array of businesses. Every Progent consultant shares a proven collection of personal best practices which are combined into shared leading practices standards that Progent teaches its support personnel. This means that you get not just expert IT capability, but also a support engineer with field-tested approaches for applying technical knowledge to repair real-world network problems efficiently.

  • Value Pricing
    Progent's pricing model is to charge for remote support and in-person visits by the minute. Consequently, you pay exclusively for received services. Progent does not impose a more expensive rate for off-hours or urgent service, and within California or in areas where Progent provides in-person service, Progent does not bill for travel except for urgent calls where on-site work is less than four hours. In addition, Progent imposes no initialization fee and asks no retainer for support services delivered during normal working hours. Many support firms demand substantial minimum fees or charge for every quarter hour or longer. Progent's one-minute granularity avoids large bills for fast solutions so you will not be tempted to allow simple problems to fester.

  • Knowledge Transfer
    Progent is committed to knowledge transfer from Progent's support experts to clients. By educating customers to resolve technical issues that are within their scope, Progent is able to focus on offering hard-to-find skills where Progent has few competitors. Companies who utilize familiar freelance service providers or who employ in-house support staffs benefit when Progent passes on information about new technology and proven methodologies to make their IT environments more reliable, protected, and productive.

  • Automated Network Monitoring with MS System Center Operations Manager
    Progent is one of the few IT service firms to provide round-the-clock remote tracking services based on Microsoft System Center Operations Manager. MS System Center Operations Manager causes your computer maintenance to be anticipatory instead of reactive. By anticipating potential issues before they cause downtime, system monitoring can keep your IT network from painful and expensive availability disruptions.
How Does My Business Begin Receiving Online Technical Support from Progent?
To get started with Progent's online help services or to find out more about Progent's online support options, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent need for network help, visit Immediate Technical Support.



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    Progent's Check Point Software consultants can help you choose and configure Check Point Software Firewall and VPN utilities and hardware powered by Check Point's technology to provide an economical and effective security defense for your corporate network. Progent can also show you how to configure other Check Point products such as Check Point ZoneAlarm and Check Point Series 80 firewalls with security products from other vendors and offer a single stop for on-going network support, maintenance, education, and consulting expertise.

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    Progent's Check Point Software consultants can show you how to select and configure Check Point Software Firewall/VPN utilities and appliances based on Check Point Software's security platform to offer an economical and effective security defense for your corporate network. Progent can also help you integrate other Check Point technologies including Check Point ZoneAlarm and Check Point Series 80 appliances with security products from other vendors and offer a single stop for on-going network support, maintenance, education, and consulting expertise.

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    Progent has over two decades of background configuring, and supporting the key components included with Microsoft System Center and can assist your organization to design, install, manage, and repair your System Center 2012 R2 ecosystem to maximize the uptime and responsiveness of your critical IT resources across a mix of Windows and Linux/Unix OS environments and local and Cloud-based fabric. Progent's consultants can assist your organization to migrate to the latest version of Microsoft System Center from an older release or from a third-party IT management platform to deliver the advantages of enterprise-class provisioning, centralized management, security and compliance, plus infrastructure and critical application performance monitoring.

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    Progent's Microsoft Gold-certified Windows Server 2022 experts can help your organization to plan and implement a cost-effective upgrade to Windows Server 2022 using an on-premises deployment architecture or a hybrid deployment model that integrates cloud-based Windows Server Online with an on-site implementation of Windows Server 2022.

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    Progent's Cisco certified network infrastructure consultants can provide advanced support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability systems.

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    For advanced project management support, Progent can provide the services of veteran IT professionals with decades of experience in technology management, application development, and business process design for organizations from Big 4 firms to dot-com startups to government agencies. These proven IT managers offer project management skills to help enterprise clients follow leading practices to make sure strategic projects are successfully completed on time and within budget.

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    Progent's consultants can provide Apple macOS and Mac OS X users a variety of services such as desktop support, Apple macOS and OS X expertise, Mac co-existence with Windows networks, Microsoft Entourage and Exchange Server help, security services, and custom training. Progent can help clients to upgrade to macOS from OS X or other earlier versions of Apple OS X and Progent can provide expertise with Apple macOS and Mac OS X applications. Progent can also help you with Apple iPhone integration and iPad management, or moving to iCloud. For computer environments based exclusively on Apple macOS or OS X or for networks with a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the complexity of designing, integrating and maintaining a network environment that is reliable, safe, efficient and able to achieve your organization's objectives.

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    Cisco's security and remote access solutions for small to mid-size companies offer a complete array of easy-to-administer protection products to let you safeguard your wired and wireless information system. Cisco's Virtual Private Network line includes routers, firewalls, intrusion detection systems, and Virtual Private Network solutions. Progent's expert consulting staff includes experienced engineers with Cisco's CCIE and CCNP qualifications who can assist your company to select Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco security technologies that align most closely with your business goals.

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    Progent's Microsoft-certified consultants can help you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your company, develop pilot systems and migration strategies, optimize your network infrastructure for local, multi-site, cloud-based, and hybrid environments, educate your IT management staff, develop a corporate-wide security strategy, streamline IT administration, assist with application development, and generate and test a DR/BC plan.

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    Progent's Microsoft-certified professionals provide computer help and network consulting services for Microsoft Exchange 2003 Server, Windows 2003 Server, and for the entire line of Microsoft server platforms. Progent's migration, integration, management, and support expertise for Exchange Server 2003 include planning, installation, documentation, onsite and remote troubleshooting, Help Desk outsourcing, certified security evaluation, and full-service network management outsourcing.

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    Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

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    • SCCM Azure Integration Configuration
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    Configuration Manager automates software deployment across multiple sites, streamlines security and compliance settings management, keeps track of network resources, guards against corporate data leakage, provides network health monitoring, enables secure self service, and offers a common point of control for administering multi-OS ecosystems based on on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud experts can assist you with any facet of designing, implementing, operating and troubleshooting a SCCM deployment for local, cloud, or hybrid environments.

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    Progent is a dealer and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-centric cyberthreat management solution that incorporates AI software and expert services to deliver cutting-edge endpoint detection and response.

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    Progent's Microsoft certified consultants provide small and mid-size businesses enterprise-class consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows you to deliver critical applications quickly and automatically to appropriate users, reduce product expense and stay compliant by determining usage profiles, enhance Windows protection by improving your awareness of vulnerability and by installing critical patches, manage your mobile workforce through industry standards independent of connection or location, and lower operational costs by fully exploiting the management functions built into Windows. Progent's SMS consulting professionals can show you how to use SMS economically for automated software and application installation, security patch administration, and asset monitoring management including program and hardware inventory.

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    Progent has 20 years of experience assisting small and mid-size businesses to design, deploy, tune, administer, and debug IT networks that support an at-home workforce.

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    Progent offers affordable online consulting to help companies to integrate Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can help you with every phase of Amazon AWS integration including requirements analysis, readiness assessment, system design and review, testing, deployment, administration, performance tuning, software license management, backup/restore solutions, and security and compliance.

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