Boston Work at Home Employees Configuration Support and Consulting
Backup Systems Consulting Services
Expanding your remote workforce may have a major effect on network infrastructure, security, and company workflows. Progent has 20 years of experience helping businesses of all sizes to plan, deploy, manage, optimize, and debug IT networks that incorporate a remote workforce. Progent can assist your Boston organization to pick the right technologies and follow leading practices in building and operating a safe virtual office solution for teleworkers that promotes collaboration and returns maximum business value. Progent offers services ranging from as-needed expertise for helping you over challenging technical bottlenecks to full project management or co-management to help you successfully complete business-critical tasks.
Progent can help Boston, Massachusetts businesses to succeed with any aspect of building a high-functioning work-at-home environment by delivering infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform customization and training, public cloud connectivity, helpdesk augmentation, data security, backup/restore solutions, and streamlined management.
Data Protection Solutions for At-Home Workers
The field of Data Protection involves saving and recovering critical information so as to avoid data loss and minimize recovery time and effort in the event of storage problems resulting from hardware issues, programming glitches, operator mistakes, cyber attack, or any other reason. Dependable data protection solutions can be especially challenging to architect and maintain in hybrid networks that incorporate local data centers, cloud resources, and at-home workers.
- Backup/Restore solutions for remote workers must cover diverse kinds of user-owned endpoint devices. Progent can provide fast remote access to consultants knowledgeable about a broad range of platforms for backing up Windows, Apple Mac and Linux/UNIX servers and desktop computers as well as notebooks, tablets and handhelds. Popular backup/recovery solutions supported by Progent's data protection experts include Barracuda Backup, Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Retrospect, and Time Machine. To back up data spread across a hybrid network, Progent offers ProSight Data Protection Services (DPS), a backup/recovery subscription service that utilizes cloud-based storage and features fine-grained restore and centralized management capabilities.
- Disaster Recovery/Business Continuity (DR/BC) plans typically anticipate circumstances that call for a rapid switch to a work-at-home environment. Progent's expert disaster recovery preparedness consultants and business continuity planning consultants can assist your business to produce, document and validate a DR/BC plan that includes the logistics of moving to telecommuting.
Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and managing a productive work-from-home solution for your Boston, Massachusetts organization, phone
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Emergency Remote Technical Support 802.11ac Wireless
wireless VoIP phones and Meraki APs Consultants
Progent's Cisco-certified wireless integration experts can help you to configure, manage, and debug Cisco wireless products such as Cisco's Aironet and Meraki Wave 2 wireless access points as well as Cisco's Wireless Network Controllers.
Consultancy Exchange Server 2010 Migration
Microsoft Exchange 2010 Upgrade Consultancy
Progent's Microsoft and Cisco-certified network engineers can assist you to determine the value of Microsoft Exchange Server 2010 for your business and can help you to design and carry out an efficient upgrade to Microsoft Exchange 2010 from Exchange 2003 or Microsoft Exchange 2007 that will offer quick payback by increasing your workers' efficiency, cutting the cost of equipment and service, simplifying management, and integrating your key communications technologies.
Lync Server 2013 dial plans Engineer
24-7 Lync Server 2013 conference bridges Consultant
Lync 2013, now called Skype for Business, enables businesses of any size to build a manageable and protected communications environment that permits a Bring-Your-Own-Device computing model with IM, presence, web conferencing with application sharing, and both IP and PSTN telephony enabled for a broad assortment of stationary PCs and handheld clients. Progent's certified Lync Server 2013 experts and system architects can assist you to assess the advantages of Lync Server 2013, design an in-house, cloud-based (with Microsoft Lync Online) or hybrid model suitable for your present and long-term plans, deploy Lync Server 2013 in a way that expedites your ROI, and provide live online and onsite training to your management team and end users. Progent has expertise in critical pieces of a Lync Server 2013 solution including Windows Server, SQL Server and Exchange, and Progent can help you to integrate Lync 2013 with popular Office and Microsoft 365 applications including Outlook and PowerPoint.
Mac Email client for Exchange Support and Integration
Professional Outlook Web App and iPad
Exchange Servers and Macintosh workstations can work together efficiently. Progent's Apple and Microsoft premier consultants can help you install Microsoft Entourage and Exchange so your Mac users are able to collaborate with teammates who run Microsoft Outlook. With Exchange and Entourage 2008 for Mac, Exchange and Mac systems can collaborate, allowing Mac users to get and transmit messages, search the GAL, import addresses, sync up appointments, and alert fellow workers to meetings with your Microsoft Exchange account. Progent will make sure that your Exchange Server is appropriately configured and that LDAP and Outlook Web Access are working. Progent also can provide specialized one-on-one Entourage training.
Live Online Microsoft Access Training
Live Online Windows 10 Class
Progent's virtual classroom webinars provide small businesses the cost savings, convenience, and flexibility of online learning plus the proven training techniques of expert teachers who use advanced collaboration software to reproduce real-time, participatory learning environments. Progent offers online training for key desktop applications including elements of Microsoft Office suite such as Microsoft Office Excel, Word, Access, and Outlook: Microsoft Dynamics business accounting and management information solutions such as Microsoft Dynamics GP (Great Plains); plus other leading desktop applications like Adobe Photoshop, Acrobat Writer, and Crystal Reports.
Offsite Workers Infrastructure Integration
Emergency Support Services Remote Employees Network Infrastructure
Progent can assist small and mid-size businesses to plan, set up and debug the infrastructure to support remote workers.
SCVMM 2016 and VMware On-site Technical Support
Virtual Machine Manager 2016 Information Technology Consulting
Microsoft System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 family of network monitoring and management products and is designed to provide a unified solution for deploying and managing virtualized fabric and services across hybrid networks that can incorporate private clouds and Microsoft Azure services. Progent's SCVMM 2016 consultants can assist businesses of any size with all facets of designing, implementing, and managing a SCVMM 2016 solution. Progent can assess your virtualization topology, show you how to migrate efficiently from older releases of VMM, develop workflows for creating and deploying virtual machines and hosts, implement high-availability scale-out clusters, integrate your datacenter infrastructure with public clouds, configure virtual switches, write and refine PowerShell scripts, and assist you to assess the strategic business benefits of new technologies like Storage Spaces Direct and Shielded VMs. Progent's certified hypervisor professionals offer advanced Windows Hyper-V consulting and VMware vSphere support.
After Hours Troubleshooters Microsoft Consulting Best Practices
Company-wide Standards for Best Practices Outsourcing Firm
Progent's staff of Microsoft and Cisco Premier Certified consultants average more than ten years of real-world industry experience, at the forefront of network support, executing a broad variety of technical tasks for a large array of customers. Each Progent support professional shares a refined set of personal best practices which are combined into shared best practices standards that Progent teaches its support staff. This means that you get not only world-class technical capability, but also a consultant with field-tested approaches for using computer knowledge to solve actual IT problems rapidly.
Technology Professional Citrix Workflow Studio
24/7 Essentials for Hyper-V Technology Professional
Progent's Citrix-certified experts can assist you to evaluate the business value of the available editions of Citrix Essentials for Hyper-V, assist you to use Citrix administration utilities in your Microsoft Hyper-V environment, and demonstrate to you how you can deploy Citrix Essentials to improve the performance, uptime, consistency, and recoverability of your virtual environment while reducing the cost of equipment and support and simplifying management processes.
Microsoft Exchange Server 2010 Upgrade Engineers
Biggest Microsoft Exchange Server Upgrade Consult
Progent's Microsoft-certified consultants can provide affordable online and onsite support to implement your upgrade to Exchange Server 2010, generate extensive documentation of your new email environment, educate your network support staff and users to get them up to speed rapidly on Microsoft Exchange 2010, and offer continuing administrative consulting and engineering support. Progent's consultants can also assist you to migrate from Microsoft Exchange Server 2010 to Exchange 2013 or Exchange 2016.
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