Enlarging your at-home workforce can have a significant effect on IT architecture, security/compliance, and corporate workflows. Progent has 20 years of experience assisting SMBs to plan, deploy, manage, optimize, and troubleshoot IT environments that incorporate a remote workforce. Progent can help your Boston company to select the appropriate technologies and adhere to best practices in creating and operating a secure virtual office solution for telecommuters that facilitates collaboration and returns maximum value. Progent offers services ranging from on demand guidance for getting you past occasional technical bottlenecks to comprehensive project management to help you successfully complete business-critical initiatives.

Progent's consultants can assist Boston, Massachusetts companies to succeed with any aspect of creating a high-functioning telecommuting environment by delivering infrastructure configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud connectivity, Call Desk services, endpoint security, data protection solutions, and centralized management.

Data Protection Solutions for Telecommuters
Data Protection involves backing up and restoring vital data so as to avoid data loss and reduce recovery time and effort in case of storage system problems due to equipment breakdowns, programming glitches, user error, cyber attack, or other causes. Dependable data protection solutions can be especially challenging to architect and maintain in hybrid environments that incorporate in-house data centers, public clouds, and at-home workers.

  • Backup/Recovery solutions for remote workers must cover multiple kinds of personally owned endpoint devices. Progent can provide quick remote help from experts knowledgeable about a wide range of products for protection Microsoft Windows, Apple Mac and Linux/UNIX servers and desktop computers as well as notebooks, tablets and handhelds. Popular backup/restore products supported by Progent's backup/recovery experts include Barracuda Backup, Azure Backup, DoubleTake Software, Acronis Backup and Recovery, Mozy, and Time Machine. To back up data spread throughout a wide area network, Progent can provide ProSight Data Protection Services (DPS), a backup/recovery service that uses cloud-based storage and features fine-grained restore and unified management capabilities.
  • Disaster Recovery/Business Continuity plans commonly anticipate circumstances that call for a quick switch to an at-home workforce. Progent's expert disaster recovery planning consultants and business continuity planning specialists can assist your business to develop, document and validate a DR/BC plan that addresses the logistics of moving to an at-home workforce.

Contact Progent for Telecommuter Support Services
To contact Progent about creating and maintaining a productive work-from-home solution for your Boston, Massachusetts organization, call 1-800-993-9400 or visit Contact Progent.

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