Enlarging your at-home workforce can have a major impact on IT architecture, security/compliance, and corporate processes. Progent has 20 years of background helping small and mid-size businesses to plan, deploy, administer, optimize, and troubleshoot IT networks that support at-home workers. Progent can assist your Boston organization to select the right tools and adhere to best practices in creating and operating a secure virtual solution for telecommuters that promotes collaboration and delivers maximum value. Progent offers support services ranging from on demand guidance for helping you past challenging IT roadblocks to full project management or co-management to help you carry out business-critical initiatives.

Progent's consultants can help Boston, Massachusetts organizations to with any facet of creating a high-functioning telecommuting ecosystem by delivering network infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, public cloud connectivity, helpdesk augmentation, data security, backup/restore solutions, and centralized management.

Data Protection Solutions for Telecommuters
Data Protection covers backing up and restoring vital information so as to avoid data loss and minimize restoration time in the event of storage system failures resulting from hardware breakdowns, programming glitches, user mistakes, cyber attack, or other causes. Dependable data protection solutions can be particularly challenging to design and maintain in hybrid networks that incorporate local data centers, public clouds, and at-home workers.

  • Backup/Recovery strategies for at-home workers must cover multiple types of user-owned endpoint devices. Progent can provide fast remote access to consultants familiar with a wide array of platforms for protection Microsoft Windows, Apple and Linux/UNIX servers and desktop computers as well as laptops, tablets and smartphones. Popular backup/restore solutions supported by Progent's data protection consultants include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, CrashPlan, Mozy, and Time Machine. To protect data spread across a hybrid network, Progent can provide ProSight Data Protection Services, a managed backup/recovery service that utilizes cloud storage and includes fine-grained restore and unified management.
  • Disaster Recovery/Business Continuity plans typically envision scenarios that call for a temporary changeover to telecommuting. Progent's senior disaster recovery planning consultants and business continuity specialists can help your company to produce, document and test a DR/BC plan that addresses the process of switching to telecommuting.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and maintaining an efficient telecommuter solution for your Boston, Massachusetts business, phone 1-800-993-9400 or visit Contact Progent.