Boston At Home Workers Solutions Support Partner
Data Protection Systems Consulting
Enlarging your telecommuter workforce can have a significant impact on IT infrastructure, security, and company culture. Progent has 20 years of experience helping businesses of all sizes to design, deploy, administer, optimize, and debug IT networks that support at-home workers. Progent can assist your Boston organization to pick the right technologies and adhere to best practices in building and maintaining a secure virtual office solution for telecommuters that promotes teamwork and returns maximum value. Progent can provide support services ranging from as-needed guidance for getting you over challenging IT roadblocks to full project management to help you successfully complete mission-critical tasks.
Progent's consultants can help Boston, Massachusetts businesses to with any aspect of building a high-performing work-from-home environment by providing infrastructure configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform customization and training, cloud integration, Help Desk outsourcing, cybersecurity, backup/restore solutions, and unified management.
Data Protection Solutions for At-Home Workers
Data Protection involves saving and recovering critical data so as to avoid data loss and minimize restoration time and effort in the event of storage problems due to equipment breakdowns, software glitches, operator mistakes, cyber attack, or other causes. Reliable data protection solutions can be particularly difficult to design and manage in hybrid networks that combine local data centers, cloud resources, and an at-home workforce.
- Backup/Restore strategies for teleworkers must cover diverse types of user-owned endpoint devices. Progent offers quick online help from consultants familiar with a broad array of platforms for backing up Microsoft Windows, Apple and Linux/UNIX powered servers and desktop computers as well as notebooks, iOS and Android tablets and smartphones. Popular backup/restore products supported by Progent's data protection experts include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, Acronis Backup and Recovery, Mozy, and Time Machine. To back up data spread across a wide area network, Progent can provide ProSight Data Protection Services, a managed backup/recovery subscription service that utilizes cloud storage and includes granular restore and unified management.
- Disaster Recovery/Business Continuity (DR/BC) plans commonly envision circumstances that call for a rapid switch to a work-at-home environment. Progent's senior disaster recovery preparedness experts and business continuity specialists can help your company to produce, document and validate a DR/BC strategy that addresses the logistics of switching to telecommuting.
Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and managing a productive telecommuter environment for your Boston, Massachusetts company, call
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City Government Engineers
City Government Cisco Consultancy
Progent has a long background providing a broad range of remote IT support and emergency repair services to local governments and school districts across the United States. Progent is one of the industry’s pioneers in providing advanced remote network support and has provided network support to clients in all 50 states. Online support saves travel expenses and solves issues more quickly than on-premises service calls.
Small Business Server 2008 Support Outsourcing
After Hours Professionals Microsoft Small Business Server 2003
Microsoft Small Business Server is an affordable suite of server products that provides the foundation for a powerful but manageable IT network. The integration demands of the Microsoft .NET functions bundled with Small Business Server calls for an IT consultant with real-world background and broad knowledge in planning and implementing effective end-to-end information technology systems. Progent's Microsoft-certified experts have broad experience with the technologies incorporated in Microsoft SBS 2011 and SBS 2008. This expertise assures you success in deploying, administering, and troubleshooting IT environments powered by the SBS suite of servers and programs.
Windows Server 2003 Technology Professional
Microsoft Windows 2003 Integration
The experience of Progent's certified Microsoft Windows Server 2003 consultants, with an average of more than 11 years of work in Microsoft technology, assures you success in identifying the edition and configuration of Windows 2003 Server that aligns most closely with your company's goals. Progent can also help you with designing, installing, managing and troubleshooting powerful information technology solutions based on Microsoft Windows Server 2003, and can assist your upgrade from Windows 2000 Server or Microsoft Windows NT.
Professional 3900 Router
RV Series VPN Router Computer Consultants
Cisco offers a full product line of routers including appliances designed to provide the protection, performance, and availability demanded by organizations from small businesses to worldwide enterprises and ISPs. Cisco routers include support for redundancy, transparent failover, and redundant power for improved reliability and system uptime. Progent can show you how to choose and configure Cisco routers to establish a solid infrastructure for your network and to make it economical to grow as you support new users, start new offices, install new services, extend your network to clients and partners, and support an increasingly mobile workforce. Progent can provide help with a variety of routers based on the Cisco IOS operating system, including Cisco's 800 family of small office routers, Cisco 1800 and 3800 ISR routers, Cisco 2900 and 3900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, CRS Carrier Routing System for core Networks, plus older 1700 and 2600 Series Routers.
Deploying Phase: Implementation Consultancy Firms
Envisioning Phase: Requirements Definition Computer Specialists
In performing consulting tasks for enterprise customers, Progent follows a structured methodology based on specified milestones so as to achieve budgetary, timing and technical targets while minimizing business disruption. Progent's Enterprise Services Methodology utilizes industry project management procedures based on the best practices defined by the Microsoft MSF methodology which specifies requirements definition, architecture proposals, test models, design tuning, and professional deployment. All facets are documented to provide a detailed summary of technical services delivered and to help in downstream system support.
Windows Server 2019 and SCVMM IT Consulting
Windows Server 2019 Encrypted Networks Consult
Progent's certified Windows Server 2019 experts can assist your company to design and carry out a cost-effective migration to Windows Server 2019 using your current system architecture or a new cloud-hosted or hybrid model. Microsoft Windows Server 2019 delivers significant improvements in capacity, performance, manageability, virtualization, cybersecurity, hybrid local/cloud deployments, availability, and Linux support.
Email and Telephony Integration Information Technology Installation Service
Ransomware Protection Support Services
Progent's Microsoft-certified experts have 20 years of background providing e-mail and integrated email/telephony solutions for companies. Progent offers affordable Exchange Server consulting services to enhance email security and virus defense, provide fault tolerant email, and implement remote and wireless email access. Progent’s Microsoft Exchange help and support offerings can aid you in designing and deploying a Microsoft Exchange update or a move from a legacy SMPT server or older Microsoft Exchange software such as Exchange 5.5 to Exchange Server 2010.
Biggest Exchange Server Upgrade Consulting Services
Services Exchange 2007 to Exchange 2010 Upgrade
Progent can provide expert help for each step of your Exchange 2010 migration including end-to-end project management, site prep, project design and documentation, specification of all new software and hardware required, suggested sourcing, pilot verification at customer location or at Progent's testing facility, managing transitional coexistence of Microsoft Exchange Server 2010 and Exchange Server 2003 or 2007, deployment of the solution, decommissioning the previous system, and webinar training for customer's support group and users.
Configuration Android phone integration
Android and Dynamics CRM integration Online Troubleshooting
Progent's veteran group of network consultants and subject matter specialists have years of background delivering online and onsite support for organizations of all sizes who want to integrate Android phones into their IT networks so that mobile clients can work together from anywhere. Progent offers the breadth of skills to solve technical issues that involve multiple manufacturers and that represent a combination of older and up-to-date information technology. Progent offers budget-friendly remote consulting to assist you with any stage of designing, deploying, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can provide as-needed support to assist you to handle especially challenging IT problems, or Progent can provide outsourced or co-sourced project management services to help you complete strategic network projects on time and within budget. Progent can help with local, cloud-based, or hybrid networks and can provide support for operating systems, applications, management tools and hardware infrastructure. Progent also offers customized group or one-on-one training to show you how to manage and use Android phones securely and productively.
24/7 Application Monitoring Network Engineer
Server Monitoring Remote Troubleshooting
Even if your company has a small computer services group and a modest IT budget, your information system can still have the same high availability and performance that once required a large internal service group. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-expert and Cisco-certified network consultants, the most recent network management products for proactive monitoring and threshold alarms, and economical service packages such as a help desk call center to keep your vital network applications and hardware up and running.
On-site Support IT Services
Remote Technical Support On-site Support
For mid-size businesses looking for network support, Progent offers an array of options including local help, remote support, phone-based Call Center, 24x7 support with automatic system monitoring, emergency staff augmentation, business relocation services, software programming, and professional consulting. For medium-size businesses in California or other regions covered by Progent's field engineers, Progent offers expert on-premises help for solving technical issues quickly and economically.
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