Expanding your telecommuter workforce can have a major impact on IT architecture, security, and company culture. Progent has two decades of experience assisting SMBs to design, configure, manage, optimize, and troubleshoot IT environments that support a remote workforce. Progent can help your Boston organization to select the appropriate technologies and adhere to leading practices in building and maintaining a secure virtual office solution for teleworkers that promotes teamwork and delivers top value. Progent can provide support services that go from as-needed guidance for getting you over challenging technical roadblocks to comprehensive project management or co-management to help you carry out business-critical tasks.

Progent can assist Boston, Massachusetts companies to with any facet of building a high-functioning work-at-home ecosystem by delivering infrastructure configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform customization and training, cloud integration, Call Desk services, endpoint security, data protection solutions, and centralized management.

Data Protection Solutions for Telecommuters
The field of Data Protection involves saving and recovering vital information in order to prevent data loss and minimize restoration time and effort in case of storage system failures resulting from equipment breakdowns, programming hiccups, operator mistakes, cyber attack, or any other reason. Dependable data protection strategies can be especially difficult to architect and maintain in hybrid environments that incorporate local data centers, public clouds, and an at-home workforce.

  • Backup/Recovery strategies for telecommuters must address diverse kinds of personally owned endpoint devices. Progent offers quick online help from consultants familiar with a wide array of platforms for backing up Windows, Apple Mac and Linux/UNIX powered servers and desktop computers as well as laptops, tablets and smartphones. Leading backup/recovery products maintained by Progent's data protection experts include Barracuda Backup, Azure Backup, DoubleTake Software, CrashPlan, Retrospect, and Time Machine. To protect data spread throughout a wide area network, Progent offers ProSight Data Protection Services, a backup/recovery subscription service that uses cloud storage and includes fine-grained recovery and centralized management capabilities.
  • Disaster Recovery/Business Continuity strategies typically anticipate scenarios that call for a temporary changeover to a work-at-home environment. Progent's expert disaster recovery preparedness experts and business continuity planning specialists can assist your company to produce, document and validate a DR/BC plan that addresses the logistics of switching to telecommuting.

Contact Progent for At-Home Worker Expertise
To contact Progent about building and maintaining an efficient telecommuter solution for your Boston, Massachusetts organization, phone 1-800-993-9400 or refer to Contact Progent.