Expanding your telecommuter workforce can have a major effect on IT infrastructure, security, and corporate processes. Progent has two decades of background helping businesses of all sizes to plan, deploy, administer, tune, and troubleshoot IT environments that support at-home workers. Progent can help your Boston company to select the right technologies and follow leading practices in creating and maintaining a safe virtual solution for telecommuters that promotes collaboration and returns maximum value. Progent can provide services ranging from as-needed guidance for helping you over occasional IT bottlenecks to full project management or co-management to help you carry out mission-critical initiatives.

Progent can help Boston, Massachusetts businesses to with any facet of building a high-functioning work-from-home environment by providing infrastructure configuration services, IP voice expertise, video conferencing integration, collaboration platform customization and training, cloud integration, Call Desk services, security and compliance, data protection solutions, and centralized management.

Data Protection Solutions for Teleworkers
Data Protection covers backing up and recovering critical information in order to avoid data loss and reduce recovery time in case of storage problems due to equipment issues, software hiccups, user error, cyber attack, or other causes. Reliable data protection strategies can be especially difficult to architect and manage in hybrid environments that incorporate local data centers, cloud resources, and an at-home workforce.

  • Backup/Restore solutions for remote workers must address diverse kinds of user-owned endpoint devices. Progent can provide fast remote help from consultants knowledgeable about a broad range of products for backing up Microsoft Windows, Apple and Linux/UNIX servers and desktops as well as laptops, iPads and handhelds. Popular backup/recovery solutions supported by Progent's data protection consultants include Barracuda Backup, Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Retrospect, and Time Machine. To back up data spread throughout a hybrid network, Progent offers ProSight Data Protection Services (DPS), a backup/recovery service that utilizes cloud storage and includes granular restore and centralized management.
  • Disaster Recovery/Business Continuity strategies often envision circumstances that call for a quick changeover to telecommuting. Progent's expert disaster recovery preparedness consultants and business continuity planning consultants can help your business to produce, document and validate a DR/BC plan that addresses the logistics of switching to an at-home workforce.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and managing a productive telecommuter solution for your Boston, Massachusetts company, phone 1-800-993-9400 or go to Contact Progent.