Boston Offsite Workforce Connectivity Support and Consulting
Backup/Recovery Technology Consultants
Enlarging your at-home workforce can have a significant effect on IT architecture, security/compliance, and corporate workflows. Progent has 20 years of experience assisting SMBs to plan, deploy, manage, optimize, and troubleshoot IT environments that incorporate a remote workforce. Progent can help your Boston company to select the appropriate technologies and adhere to best practices in creating and operating a secure virtual office solution for telecommuters that facilitates collaboration and returns maximum value. Progent offers services ranging from on demand guidance for getting you past occasional technical bottlenecks to comprehensive project management to help you successfully complete business-critical initiatives.
Progent's consultants can assist Boston, Massachusetts companies to succeed with any aspect of creating a high-functioning telecommuting environment by delivering infrastructure configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud connectivity, Call Desk services, endpoint security, data protection solutions, and centralized management.
Data Protection Solutions for Telecommuters
Data Protection involves backing up and restoring vital data so as to avoid data loss and reduce recovery time and effort in case of storage system problems due to equipment breakdowns, programming glitches, user error, cyber attack, or other causes. Dependable data protection solutions can be especially challenging to architect and maintain in hybrid environments that incorporate in-house data centers, public clouds, and at-home workers.
- Backup/Recovery solutions for remote workers must cover multiple kinds of personally owned endpoint devices. Progent can provide quick remote help from experts knowledgeable about a wide range of products for protection Microsoft Windows, Apple Mac and Linux/UNIX servers and desktop computers as well as notebooks, tablets and handhelds. Popular backup/restore products supported by Progent's backup/recovery experts include Barracuda Backup, Azure Backup, DoubleTake Software, Acronis Backup and Recovery, Mozy, and Time Machine. To back up data spread throughout a wide area network, Progent can provide ProSight Data Protection Services (DPS), a backup/recovery service that uses cloud-based storage and features fine-grained restore and unified management capabilities.
- Disaster Recovery/Business Continuity plans commonly anticipate circumstances that call for a quick switch to an at-home workforce. Progent's expert disaster recovery planning consultants and business continuity planning specialists can assist your business to develop, document and validate a DR/BC plan that addresses the logistics of moving to an at-home workforce.
Contact Progent for Telecommuter Support Services
To contact Progent about creating and maintaining a productive work-from-home solution for your Boston, Massachusetts organization, call
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24 Hour WSUS Consultancy
Microsoft SUS Specialist
Microsoft WSUS allows network administrators to install and track the most recent Microsoft patches and security updates to Microsoft Windows Server 2000, Windows Server 2003, and Windows XP operating systems. By using Microsoft Software Update Services, network support staff can fully and effortlessly manage the distribution of updates that are released via Microsoft Update to servers and workstations in a company. Progent can help you with complex details of the initial setup of Microsoft Windows Server Update Services such as planning the Microsoft Windows Server Update Services deployment, setting up user's computers, establishing the Group Policy settings, and ensuring your Microsoft Software Update Services Group Policy Object is associated with an Active Directory container appropriate for your system environment.
Linux RedHat Phone-based Consultants
Linux RedHat Remote Consultants
Progent offers national online help and consulting services for companies that run networks powered by versions of Linux or whose IT systems include a combination of Linux platforms/Linux and Microsoft Windows products. Online network consulting offers maximum leverage for your IT budget by preserving user efficiency and limiting the time billed for network repair services. Advanced online access technology and skilled service specialists and engineers allow Progent to solve most IT issues without squandering time and money by traveling to your site. In most of situations your network problems can be dealt with by telephone or through a combination of phone help and remote network analysis. Progent can make available Cisco CCIE network experts and CISSP premier security specialists to help with the toughest system problems.
Online Help Microsoft Word for Mac
Online Help Mac Office
Microsoft Office for Mac allows Apple Macintosh users to receive the benefits of the industry's most popular business programs. Progent's Apple-certified Mac consultants can help you configure Mac Office on a mixed-platform network combining Apple OS X and Windows computers so that Macintosh users can take advantage of the latest capabilities of Word, Excel, PowerPoint and Entourage in order to share data and network resources with colleagues who run Windows. Progent's engineers have experience with both Mac and Windows platforms and can provide service for environments that combine Apple Macintosh with Microsoft Windows systems with extensive resource sharing, or networks which intentionally restrict collaboration between Mac and Windows systems.
Computer Companies Solaris Online
UNIX Online Computer Support Consultants
Progent provides nationwide remote technical support and troubleshooting services for companies that run Sun Solaris environments or whose information systems feature a combination of Sun Solaris and Microsoft technology. Remote technical support provides optimum leverage for your information technology dollar by extending user efficiency and limiting the time billed for computer analysis and repair. Advanced online support technology and skilled technicians and consultants combine to enable Progent to solve most IT problems without wasting time and money by going to your site. In most of cases your IT issues can be remediated by telephone or through a combination of telephone support and remote connectivity. Progent can offer the services of Cisco CCIE network experts and CISA and CISM premier security specialists to assist you with the most difficult system problems.
Windows 8.1 Help Desk Support Services
24x7 Microsoft Windows 8.1 Training Network Consulting
Progent's engineers can deliver a range of consulting services to assist organizations of any size to deploy, administer, and troubleshoot environments that include desktops, laptops, tablets, or smartphones based on Windows 8.1. For larger organizations, Progent's experienced project managers can assist to create testing environments to assess Windows 8.1 and develop and manage Windows 8.1 migration projects following leading practices.
Linux RedHat Online Support Outsourcing
Emergency Linux RedHat Phone-based Consulting Services
Progent provides nationwide online help and troubleshooting services for businesses that run networks based on variants of Linux or whose IT systems feature a mix of Linux platforms/Linux and Microsoft products. Online technical support offers optimum return for your IT dollar by preserving user efficiency and shortening the hours billed for computer repair services. Advanced online support tools and experienced technicians and consultants combine to enable Progent to solve the majority of IT issues without wasting time and money by going to your location. In most of cases your network issues can be remediated over the phone or through a mix of phone support and online connectivity. Progent can make available Cisco certified CCIE network engineers and CISA and CISM certified security professionals to help with the most challenging system problems.
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