Mobile Expertise
Boston, Massachusetts Consulting and Tech Support for RIM BlackBerry
Consulting and Technical Support for BlackBerry Technology
BlackBerry mobile smartphones were once one of the most successful products for maintaining mobile access to email, calendars, web-based applications, and other vital business information. Progent can provide Boston, Massachusetts businesses the expertise of BlackBerry-premier consultants who can help companies to maintain existing BlackBerry deployments or migrate efficiently to a more popular mobile platform.
As the sophistication of small business networks has expanded, and as the need for enterprise-class protection, dependability, and recoverability has become the standard for organizations regardless of size, effective deployment and support of BlackBerry solutions has grown more difficult. To handle issues such as data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of email servers and corporate databases, small organizations often turn to external support professionals who specialize in BlackBerry integration and troubleshooting.
Progent can provide the services of BlackBerry-premier engineers who can assist small businesses to design, manage, and troubleshoot BlackBerry-based solutions affordably and efficiently, doing away with the necessity for an internal BlackBerry solutions expert and lowering the cost and stress of supporting mobile workers. Progent's BlackBerry technology engineers have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security specialists. This breadth of experience, combined with Progent's efficient remote service delivery model, gives small companies an affordable alternative for integrating BlackBerry products seamlessly into their IT system.
Progent's consultants can assist you with SQL Server 2019 integration and development support, SQL Server 2016 management support, and Exchange Server 2019 setup so that your database and email systems function efficiently with BlackBerry Enterprise Server. Progent can also help you to migrate from older versions of BlackBerry and Microsoft technology, set up streamlined administration tools to enable you to track and support BlackBerry smartphones throughout your business, recommend security policies that make sense for your company, customize wireless software, and make sure that your network architecture is properly configured to handle your BlackBerry users. In addition, Progent's business continuity specialists can help ensure that your BlackBerry data is included in your regular backup procedures in order that it can be recovered quickly and thoroughly.
New England Contact Information:
Progent offers consulting services and onsite technical support throughout New England.
| City | Address | Phone | Link |
| Boston | 201 Washington Street Boston, MA 02108 United States |
(857) 770-0339 | Boston Network Support Services |
| Lawrence | 280 Merrimack St, Ste 315 - Fl 3 Lawrence, MA 01843 United States |
(978) 989-6597 | Lawrence Network Support Services |
| Manchester | 1087 Elm Street, Suite 201 Manchester, NH 03101 United States |
(603) 463-0063 | Manchester Network Support Services |
| Providence | 166 Valley Street Providence, RI 02909 United States |
(401) 354-1881 | Providence Network Support Services |
| Waltham | 303 Wyman Street Waltham, MA 02451 United States |
(617) 581-0770 | Waltham Network Support Services |
BlackBerry Enterprise Server Technical Services
The BlackBerry Enterprise Server offers companies a single and safe source for integrating BlackBerry smartphones into their messaging, collaboration, and software application infrastructure. BlackBerry BES Server enables wireless BlackBerry users to access Microsoft Exchange Server, Domino, or Novell GroupWise messaging and to synchronize BlackBerry handsets with PC desktops to ensure data consistency for applications such a schedules, contact lists, to-do lists, instant messaging, and specialized business programs. Due to BlackBerry Enterprise Server (BES) support for Microsoft Exchange Server, mobile workers with BlackBerry handsets have effortless access to Exchange messages as well as to instant messaging-enabled applications through Microsoft Office Communications Server and Lync Server support.
Progent's BlackBerry-certified engineers can show you how to plan, implement, and troubleshoot BlackBerry Enterprise Server (BES) so that you improve the efficiency of BlackBerry clients, simplify the management of a BlackBerry solution, and reduce the expense of supporting mobile workers.
Some Ways That Progent Can Assist Your Business to Maintain and Troubleshoot Your BlackBerry Environment
Progent can provide an experienced engineer who has been awarded accreditations from Research in Motion in all major aspects of BlackBerry integration. Progent's BlackBerry support skills range from troubleshooting synchronization issues to architecting mobile productivity solutions based on BlackBerry Enterprise Server. These RIM BlackBerry credentials and their respective skill sets include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help your company to carry out basic technical functions including setting up BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account settings, launching messaging filters and auto-signature, modifying user profiles, upgrading BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to work with your company email solution. Progent's seasoned experts can also assist you to troubleshoot a broad range of issues concerning synchronization, device recognition, messaging consistency, web browsing, mobile connections, IM, workstation application installation, and BlackBerry Desktop Redirector.
As a leader in delivering nationwide remote support for small business networks, Progent offers fast and economical access to a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your BlackBerry technical support costs low and, by handling issues quickly, maximizes the productivity of your BlackBerry users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced skills for deploying, administering, monitoring, and maintaining one or several BlackBerry BES Servers in an email environment powered by Microsoft Exchange. Progent's BlackBerry-certified engineer has expertise in important areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can help you to add and remove BlackBerry smartphone clients on Exchange Server and Active Directory, set up, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry handhelds and user accounts, back up and support storage groups, configure permissions, install the Mobile Data System (MDS) and Instant Messaging, install access control lists, control Microsoft Exchange Server data flow, generate, update, and assign WLAN and Virtual Private Network configurations, set up SNMP traps, and produce reports based on SNMP results.
Progent's BlackBerry consultant can help you with your BlackBerry technology in a number of settings such as Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to help you to plan, deploy, validate, repair, and document a mobile wireless solution built on the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's world-class consulting support services for BlackBerry include business and network needs analysis, solution architecture, roll-out planning and implementation, performance tuning, design of a high-availability environment, data backup and disaster recovery planning, and security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your functional goals and to create a mobile wireless system that fits within your information technology budget and aligns with your business strategy. Progent can explain the implications of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network architecture's ability to support a BlackBerry BES Server, assist you to decide which management model and hardware products match your needs, and analyze your email and messaging system configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can make informed decisions about options for software editions, server hardware and mass storage, network topology, and application set up.
To maximize network security, Progent's BlackBerry expert can help you to choose and configure sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-premier security specialists to perform network-wide security vulnerability and compliance testing and recommend enhancements to support your BlackBerry environment.
Contact Progent for Help from a BlackBerry-Qualified Expert
To ask Progent about consulting help for BlackBerry wireless technology, phone
An index of content::
Email Intent Analysis Services
Email Virus Signature Specialists
Progent's ProSight Email Guard uses the technology of leading information security companies to deliver web-based control and comprehensive protection for your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service integrates cloud-based filtering with a local security gateway appliance to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The Cloud Protection Layer acts as a preliminary barricade and keeps most threats from reaching your network firewall. This decreases your exposure to inbound attacks and saves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway device provides a further level of analysis for inbound email. For outbound email, the on-premises security gateway provides AV and anti-spam filtering, DLP, and encryption. The on-premises gateway can also help Exchange Server to track and safeguard internal email traffic that originates and ends inside your corporate firewall.
Linux Network Monitoring Consulting Services
Linux Network Monitoring Professionals
Network monitoring ordinarily consists of observing a system's resource utilization to help uncover data traffic backups or fix hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free monitoring utilities that run under Linux and can be deployed to monitor multi-OS networks where UNIX and Windows operate together. Progent's system support consultants can help you take advantage of both these programs to tune and troubleshoot your network. Progent's Linux consulting services offer small businesses and programmers help with administering and servicing UNIX and Linux networks that work with Microsoft-based products.
Solution Provider Microsoft Consulting Best Practices
Remote Support Services Best Practices
Progent's team of Microsoft and Cisco Certified experts average longer than ten years of real-world professional experience, in the trenches of network support, performing a broad variety of IT tasks for an extensive array of businesses. Every Progent consultant shares a proven collection of personal best practices which are combined into company-wide best practices standards that Progent instills in its support team. This guarantees that you get not only expert technical capability, but also a consultant with field-tested methods for applying computer knowledge to solve actual network problems rapidly.
Microsoft Experts ISA 2004 Standard Edition Server Professionals
Microsoft ISA Server Integration Support
Progent's certified ISA Server consultants have long backgrounds developing Microsoft ISA Server-based security installations for information systems with multiple offices, mobile workers, and line-of-business web applications. Progent's ISA Firewall experts can help your small business in planning and implementing a configuration of ISA 2000 Server or ISA Server 2004 that meets your network protection requirements without adversely limiting your IT system productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Office 365 Outlook Integration Technical Support Services
Microsoft 365 Android Integration Technical Support Services
Progent can help you to understand the wealth of subscription plans available with Microsoft 365, previously branded Office 365, and integrate your information network with Microsoft 365 so you derive top business value. Progent offers expertise with multi-vendor environments that include Windows, macOS, and Linux technology. Progent can also help you to build and manage hybrid ecosystems that transparently combine on-premises and cloud resources.
Microsoft Virtual Server Administration Engineers
24/7/365 Microsoft Virtual Server 2005 Consultancy
Microsoft Virtual Server, run on the Microsoft Windows Server 2003 platform and powered by technology originally produced by Connectix, delivers the power necessary to carry out hardware reduction, software migration, and server quarantine tasks through virtualization techniques in an enterprise-class IT network with advanced expandability, manageability, and availability. Microsoft has targeted Virtual Server 2005 at businesses wishing to improve operational efficiency in application programming and piloting, upgrading from legacy line-of-business applications, and hardware consolidation. Progent's certified Virtual Server consultants can help your company to evaluate and integrate Microsoft Virtual Server 2005.
Windows Server 2019 System Insights Remote Consulting
Windows 2019 Hyper-V Support and Setup
Progent's Microsoft-certified Windows Server 2019 consultants can assist your company to design and carry out an efficient migration to Windows Server 2019 using existing deployment architecture or a cloud-hosted or hybrid deployment model. Windows Server 2019 offers significant improvements in capacity, speed, manageability, virtualization, security and compliance, hybrid local/cloud integration, availability, and Linux support.
Multi-factor Authentication Consultant
Duo Two-factor Authentication Integration Services
Progent's Duo services incorporate Cisco's Duo technology to protect against password theft by using two-factor authentication (2FA). Duo supports single-tap identity verification with iOS, Android, and other out-of-band devices.
Support and Setup Project Server 2013
Application Consultants Project Server 2013
Progent's Microsoft consultants can provide advanced expertise in implementing, managing and debugging any edition of Project Server and can deliver a broad range of affordable remote support services based on industry best practices to assist businesses of all sizes to get all the benefits of this powerful platform. Services offered by Progent include system planning, installation and upgrades, strategies for safe collaboration among onsite and remote or mobile users, network infrastructure optimization, and specialized webinar training classes.
Exchange 2013 Security Remote Consulting
Exchange 2013 In-Place Hold On-site Technical Support
Exchange Server 2013 incorporates significant improvements to the functionality of its predecessor Microsoft Exchange Server 2010 and delivers powerful innovations as well as a revamped architecture. These improvements favorably impact key areas such as manageability, availability, security and compliance, cost of ownership, collaboration, extensibility, throughput, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consultants can assist your organization to understand the possible advantages of migrating to Exchange Server 2013, design an efficient test and rollout plan, and train your IT staff to manage your Exchange 2013 environment. Progent also offers ongoing remote consulting and management for Exchange 2013.
Select Topic: