Mobile Technology Consulting
Boston, Massachusetts Integration Services for RIM BlackBerry
Consulting Support for BlackBerry Technology
BlackBerry wireless PDAs were at one time among the most popular products for achieving mobile access to email, calendars, web applications, and other critical business information. Progent offers Boston, Massachusetts companies the services of BlackBerry-certified experts who can help businesses to maintain their BlackBerry deployments or transition smoothly to a current mobile solution.
As the sophistication of small company networks has increased, and as the need for enterprise-class protection, reliability, and recoverability has grown to be the norm for organizations regardless of size, effective integration and maintenance of RIM BlackBerry solutions has become increasingly challenging. To deal with areas such as security, disaster recovery, and synchronization of BlackBerry smartphones with diverse email systems and company databases, small businesses often resort to outside consulting firms who specialize in BlackBerry installation and maintenance.
Progent offers the expertise of BlackBerry-premier consultants who can help small businesses to design, administer, and troubleshoot BlackBerry-based environments affordably and efficiently, dispensing with the need for an internal BlackBerry technology specialist and reducing the cost and hassle of supporting wireless work groups. Progent's BlackBerry technology specialists have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified network security professionals. This range of knowledge, combined with Progent's efficient remote service delivery capabilities, gives small companies an affordable alternative for integrating BlackBerry technology seamlessly into their information system.
Progent's experts can assist your business with SQL Server 2019 integration and development consulting, SQL Server 2016 migration and management support, and Exchange setup so that your database and email infrastructure operate efficiently with BlackBerry BES Server. Progent can also help you to upgrade from previous versions of BlackBerry and Microsoft technology, set up easy-to-use management tools to help you track and support BlackBerry smartphones across your business, recommend security policies that make sense for your company, customize mobile applications, and ensure that your IT network architecture is appropriately designed to handle your BlackBerry clients. In addition, Progent's business continuity specialists can help ensure that your BlackBerry data is included in your regular backup procedures in order that it can be restored rapidly and safely.
New England Contact Information:
Progent offers consulting services and onsite technical support throughout New England.
| City | Address | Phone | Link |
| Boston | 201 Washington Street Boston, MA 02108 United States |
(857) 770-0339 | Boston Network Support Services |
| Lawrence | 280 Merrimack St, Ste 315 - Fl 3 Lawrence, MA 01843 United States |
(978) 989-6597 | Lawrence Network Support Services |
| Manchester | 1087 Elm Street, Suite 201 Manchester, NH 03101 United States |
(603) 463-0063 | Manchester Network Support Services |
| Providence | 166 Valley Street Providence, RI 02909 United States |
(401) 354-1881 | Providence Network Support Services |
| Waltham | 303 Wyman Street Waltham, MA 02451 United States |
(617) 581-0770 | Waltham Network Support Services |
Consulting and Technical Expertise for BlackBerry Enterprise Server
BlackBerry Enterprise Server streamlines administration and support of RIM BlackBerry wireless handsets, offering a single platform for handling key tasks like smartphone deployment, upgrades, and retirement while also providing a strong infrastructure for security and high availability. BlackBerry BES Server delivers transparent communication between Microsoft Exchange, Groupwise, or Lotus Domino messaging platforms and BlackBerry handsets and allows over-the-air synchronization.
BlackBerry Enterprise Server offers a wealth of data protection capabilities starting with advanced data encryption of messages sent between a BlackBerry device and BlackBerry Enterprise Server based on Advanced Encryption Standard or Triple DES. BlackBerry Enterprise Server also permits excellent flexibility in selecting levels of protection to meet the special needs of your company's environment. Progent's BlackBerry certified consultants can assist you to select powerful security features and enable them wirelessly. Examples of these wirelessly selectable security features are:
- Lock down a device
- Erase information from a misplaced or stolen smartphone
- Lock out Bluetooth
- Enable built-in protection against malicious attacks
BlackBerry Enterprise Server also provides flexibility in determining mechanisms to prevent users from installing or executing unsafe or prohibited applications. Progent can help you to select blocking techniques like:
- List precisely which applications are allowed on the device
- Block third-party applications from using non-volatile memory on the device
- Determine what functions external software can use on the BlackBerry device
- Restrict the types of access external programs running on the BlackBerry device can establish
- Prevent all external programs from being installed or executed on the device
Professional BlackBerry Consulting and Technical Services Offered Online from Progent
Progent's authorized BlackBerry engineers are available by phone to provide prompt assistance to companies in the Boston region or throughout Massachusetts. Progent's experienced remote consulting team has helped businesses solve computer problems and cut IT service costs in every state in the United States and built a substantial base of satisfied customers. (Refer to Progent's client testimonials.)
Progent offers remote consulting support for a broad array of issues associated with BlackBerry software and devices including wireless synchronization, integration with Exchange, managing BlackBerry Enterprise Server (BES), and strengthening wireless security. Major RIM BlackBerry certifications earned by Progent's support experts include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to perform common technical functions including configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, setting up e-mail filters and auto-signature, editing user profiles, upgrading BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to run with your company messaging software. Progent's certified experts can in addition help your company to resolve a wide range of issues associated with synchronization, handset detection, messaging reconciliation, web browsing, wireless connectivity, IM, workstation application configuration, and Desktop Redirector.
As a leader in delivering nationwide remote consulting services for small company IT networks, Progent can provide quick and economical access to a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your mobile technical support costs at a minimum and, by handling issues promptly, maximizes the output of your BlackBerry smartphone users.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to assist you to plan, install, test, repair, and produce documentation for a mobile wireless environment built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's world-class engineering services for BlackBerry include business and network requirements analysis, system architecture, installation planning and execution, performance optimization, design of a high-availability environment, data backup and disaster recovery consulting, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your functional objectives and to design a mobile wireless system that fits within your IT budget and supports your business plans. Progent can explain the implications of your organizational policies on the design of a BlackBerry Enterprise Solution, evaluate your current network architecture's suitability to support a BlackBerry Enterprise Server, assist your organization to determine which administration model and hardware products meet your needs, and evaluate your messaging system topology. Progent can also help you understand the performance implications that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can make smart choices concerning options for software versions, server hardware and storage, network architecture, and application configuration.
To optimize network security, Progent's BlackBerry-certified consultant can help you to select and enable sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-premier security specialists to run company-wide security vulnerability and compliance validation and suggest improvements to account for your BlackBerry solution.
Call or Email Progent to Get Assistance from a BlackBerry-Certified Consultant
To contact Progent about professional expertise for BlackBerry mobile wireless technology, phone
An index of content::
Security Protection Bulletins Technical Support Services
Urgent Security Firms IT Security Alerts
This page contains current information on cybersecurity threats, fixes, and leading practices. Contact Progent if you need help protecting your network against the latest cybersecurity threats.
Computer Security Specialist Pix
CISM Security Company
For small and midsize companies, computer security and information assurance and regulatory compliance can be excessively complicated to stay ahead of but too risky to ignore. The largest largest enterprises have been hacked, and the top cloud service providers have on occasion been knocked out. It looks as though there's no place to hide. Progent makes it affordable for small and midsize businesses to implement critical IT security tasks successfully by offering the benefit of billable time to the closest minute with no minimum billing for online help. This means you can have the help of a world-class information expert to provide precisely the help you need whenever you need it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified consultants can help your business with any level of network security including vulnerability assessments, virus screening and recovery, spam and email content filtering, email data loss protection, compliance reporting, and creating a complete security plan.
Barracuda Backup Deduplication On-site Support
Remote Engineer Barracuda Backup Replication
Barracuda Backup is an affordable, subscription-based backup/restore platform for small and medium-size organizations. A Barracuda Backup deployment can include a custom-designed hardware appliance built by Barracuda or a virtual appliance with comparable functionality but which utilizes your existing storage hardware. Barracuda Backup safeguards critical company data generated locally, at one or more remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a physical or virtual Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts offer a broad array of consulting support services to assist you to design, configure, operate and repair a backup and disaster recovery system built on Barracuda technology.
Exchange 2007 Server Services
Exchange 2007 Server Technology Professional
Progent's Microsoft certified consultants can help you define and implement an efficient in-place Exchange Server 2007 upgrade plan that avoids network disruption, reduces ongoing service demands, and makes your Microsoft Exchange Server 2007 easy to manage. For complicated multi-server or multi-site migrations, Progent offers the knowledge and experience to complete your move quickly and affordably. Progent's Microsoft Exchange Server 2007 support, troubleshooting, and design services include assistance with the configuration of third-party add-ons to Microsoft Exchange 2007 Server and the creation of unified messaging implementations based on Microsoft Exchange Server 2007.
Support and Integration Service Reporting
Service Reports Specialists
Progent uses a sophisticated support reporting system that records and formats detailed documentation for all billed support activities. Unlike many freelance consultants or small service firms who provide scant documentation or details of tasks done, every service provided by Progent is accompanied by comprehensive documentation. Each Progent staff member has access to the support documentation sent by every consultant to each customer. The practice of documenting and organizing service activity allows more efficient support and eliminates a slew of typical problems such as when a service client is effectively held captive to a consultant who refuses to release vital service information.
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