Consulting and Technical Support for BlackBerry Solutions
BlackBerry wireless smartphones were at one time one of the most successful products for achieving anytime-anywhere access to email, calendars, web-based applications, and other vital business information. Progent can provide Boston, Massachusetts companies the expertise of BlackBerry-certified consultants who can assist businesses to maintain their BlackBerry deployments or migrate efficiently to a more popular smartphone platform.
As the complexity of small company IT technology has expanded, and as the need for world-class protection, dependability, and disaster recovery has grown to be the standard for organizations of all sizes, successful deployment and support of RIM BlackBerry solutions has grown more challenging. To address issues such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with diverse email servers and corporate databases, small businesses frequently resort to outside consulting firms who offer expertise in RIM BlackBerry installation and maintenance.
Progent can provide the services of BlackBerry-certified engineers who can assist small businesses to design, manage, and repair BlackBerry solutions affordably and effectively, dispensing with the necessity for an internal BlackBerry technology specialist and reducing the expense and stress of supporting wireless work groups. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified network security professionals. This range of knowledge, coupled with Progent's efficient remote support model, gives small companies a budget-friendly alternative for integrating BlackBerry products seamlessly into their business information network.
Progent's experts can assist your company with SQL Server 2019 integration consulting, SQL Server 2016 management consulting, and Microsoft Exchange Server setup so that your data and email infrastructure operate efficiently with BlackBerry BES Server. Progent can also help you to upgrade from previous versions of BlackBerry and Microsoft software, set up streamlined administration tools so you can monitor and support BlackBerry smartphones throughout your business, define security policies that are right for your business, customize mobile software, and make sure that your IT network architecture is properly designed to accommodate your BlackBerry users. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry information is included in your regular backup processes so that it can be restored quickly and thoroughly.
New England Contact Information:
Progent offers consulting services and onsite technical support throughout New England.
City | Address | Phone | Link |
Boston | 201 Washington Street Boston, MA 02108 United States |
(857) 770-0339 | Boston Network Support Services |
Lawrence | 280 Merrimack St, Ste 315 - Fl 3 Lawrence, MA 01843 United States |
(978) 989-6597 | Lawrence Network Support Services |
Manchester | 1087 Elm Street, Suite 201 Manchester, NH 03101 United States |
(603) 463-0063 | Manchester Network Support Services |
Providence | 166 Valley Street Providence, RI 02909 United States |
(401) 354-1881 | Providence Network Support Services |
Waltham | 303 Wyman Street Waltham, MA 02451 United States |
(617) 581-0770 | Waltham Network Support Services |
BlackBerry Enterprise Server (BES) Technical Services
The BlackBerry BES Server offers companies a centralized and secure source for incorporating BlackBerry smartphones into their email, collaboration, and software application infrastructure. BlackBerry BES Server allows wireless BlackBerry users to connect to Microsoft Exchange Server, IBM Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry handsets with PC desktops to ensure up-to-date information for collaborative programs such a schedules, address books, tasks, IM, and specialized business programs. Due to BlackBerry Enterprise Server (BES) support for Microsoft Exchange Server, mobile workers with BlackBerry smartphones can have effortless access to Exchange email and to instant messaging-capable applications through Microsoft Live Communications Server and Microsoft Lync Server 2010 support.
Progent's BlackBerry-certified consultants can show you how to plan, configure, and troubleshoot BlackBerry BES Server so that you maximize the productivity of BlackBerry users, streamline the administration of a BlackBerry solution, and reduce the cost of maintaining a mobile workforce.
Expert RIM BlackBerry Consulting Services Offered Remotely from Progent
Progent's certified RIM BlackBerry support specialists are available online to provide prompt technical help to companies in the Boston area or throughout Massachusetts. Progent's experienced remote technical support experts have helped businesses solve computer problems and cut support expenses in every state in the country and established a substantial following of satisfied customers. (Refer to Progent's client testimonials.)
Progent can provide online assistance for a broad selection of technologies associated with RIM BlackBerry software and devices including wireless synchronization, integration with Microsoft Exchange, managing BlackBerry Enterprise Server, and improving wireless security. Important RIM BlackBerry credentials earned by Progent's support professionals include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills needed to configure and support the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry-certified expert can assist you to use tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform critical procedures including troubleshooting enterprise activation problems, registering and deleting BlackBerry smartphone users, activating passwords, implementing over-the-air program loading and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and restore processes.
Progent's BlackBerry engineers can also assist you to operate management tools like the BlackBerry Administration Service for role-based management, resolving attachment and data flow problems, and using wireless LANs for enterprise activation. In addition, Progent can explain the role of IT policies in the BlackBerry Enterprise environment and assist your company to select and install sensible security configurations.
Progent's certified Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your current Exchange Server infrastructure for working in conjunction with BlackBerry Enterprise Server or move your BlackBerry solution to the most recent edition of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced knowledge for installing, administering, monitoring, and troubleshooting one or several BlackBerry BES Servers in a messaging environment based on Exchange. Progent's BlackBerry engineer has expertise in important technologies associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can assist you to install and remove BlackBerry smartphone clients on Microsoft Exchange Server and Active Directory, set up, track, and administer BlackBerry Enterprise Server, manage BlackBerry handhelds and client accounts, back up and support storage groups, apply permissions, set up the Mobile Data System (MDS) and Instant Messaging, install access control lists, control Microsoft Exchange Server data flow, generate, edit, and apply WLAN and VPN configurations, set up SNMP traps for alerts, and generate reports to summarize SNMP results.
Progent's BlackBerry consultant can support your BlackBerry solution in a number of environments that can include Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to help your company to plan, install, validate, repair, and produce documentation for a mobile wireless solution built upon the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's high-level engineering support services for BlackBerry include business and network needs analysis, system architecture, roll-out strategy and execution, performance tuning, design of a high-availability environment, information backup and disaster recovery consulting, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your technical goals and to create a wireless system that fits within your IT budget and supports your business strategy. Progent can explain the implications of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network architecture's suitability to support a BlackBerry Enterprise Server, assist your organization to decide which administration model and equipment match your requirements, and evaluate your email and messaging system topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can make smart decisions concerning options for software versions, processors and storage, network design, and application configuration.
To optimize network security, Progent's BlackBerry-certified expert can assist your company to choose and activate sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-premier security specialists to run company-wide security assessment and compliance validation and recommend enhancements to account for your BlackBerry solution.
Call or Email Progent to Get Assistance from a BlackBerry-Qualified Professional
To contact Progent about engineering help for BlackBerry mobile wireless solutions, call