Consulting Support Services for BlackBerry Environments
BlackBerry ConsultantsBlackBerry mobile smartphones were at one time one of the most successful solutions for achieving mobile access to email, calendars, web-based programs, and other critical business data. Progent can provide Boston, Massachusetts companies the expertise of BlackBerry-certified consultants who can assist businesses to maintain their BlackBerry environments or transition smoothly to a more popular smartphone solution.

As the sophistication of small business IT technology has increased, and as the demand for enterprise-class security, reliability, and recoverability has become the standard for organizations of any size, successful integration and maintenance of BlackBerry solutions has become more difficult. To handle areas like security, disaster recovery, and synchronization of BlackBerry smartphones with diverse email servers and corporate databases, small businesses frequently turn to external consulting firms who specialize in BlackBerry integration and troubleshooting.

Progent can provide the services of BlackBerry-certified engineers who can help small organizations to design, manage, and repair BlackBerry-based environments economically and effectively, eliminating the need for an in-house BlackBerry solutions expert and lowering the cost and stress of supporting wireless work groups. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security specialists. This range of experience, coupled with Progent's efficient online support model, gives small companies a budget-friendly solution for incorporating RIM BlackBerry technology productively into their information system.

Progent's experts can help your company with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Exchange Server setup so that your database and email infrastructure work efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from older versions of BlackBerry and Microsoft technology, configure easy-to-use management utilities so you can monitor and support BlackBerry smartphones throughout your company, define security policies that make sense for your business, customize wireless software, and ensure that your network infrastructure is properly configured to handle your BlackBerry clients. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry data is incorporated in your scheduled backup procedures so that it can be recovered quickly and thoroughly.

Boston Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Boston Metro Area.

Boston Onsite IT Consulting
Progent locations in the Boston Metro Area

City Address Phone Link
Boston 201 Washington Street
Boston, Massachusetts 02108
857-770-0339 Boston Network Support Services
Lawrence 800 Turnpike Street, Suite 300
North Andover, Massachusetts 01845
978-989-6597 Lawrence Network Support Services
Waltham 233 Needham Street, Suite 300
Newton, Massachusetts 02464
617-581-0770 Waltham Network Support Services

Consulting Support Services for BlackBerry BES Server
RIM's high-end solution for managing big collections of BlackBerry devices is the BlackBerry BES Server. This powerful tool allows Microsoft Exchange, Lotus, or Groupwise clients to send and receive messages that are encrypted in transit to ensure maximum data protection. BES Server also streamlines a broad variety of crucial management jobs ranging from smartphone configuration and upgrades to wireless security and fault tolerance.

RIM BlackBerry Enterprise Server Configuration Assistance

Progent's BlackBerry-premier engineers can help you use RIM BlackBerry BES Server to perform routine tasks like:

  • Deploy and manage applications
  • Schedule smartphone, application, and IT policy updates
  • Update BlackBerry device firmware wirelessly
  • Manage client settings with BES Server's extensive selection of IT policies

Progent's BlackBerry-premier engineers can also help your company to use BES Server to implement key tasks not available with the entry-level BlackBerry Enterprise Server Express. These tasks include:

  • Configure and manage BlackBerry's high-availability architecture based on VMware
  • Deploy BlackBerry smartphones wirelessly
  • Set specialized administration roles
  • Automatically track and analyze the health of your system

Professional RIM BlackBerry Consulting and Technical Support Services Available Online from Progent
Progent's authorized RIM BlackBerry engineers are accessible remotely to provide expert technical help to companies in the Boston region or anywhere in the state of Massachusetts. Progent's seasoned online technical support team has helped businesses resolve computer issues and reduce support costs in every state in the U.S. and established a large following of loyal customers. (See Progent's client testimonials.)

Progent offers online help for a broad array of technologies related to RIM BlackBerry software and devices including synchronization, integration with Exchange Server, setting up BlackBerry BES Server, and strengthening wireless security. Important RIM BlackBerry certifications awarded to Progent's support professionals include:

BlackBerry Certified Server Support Specialist
Blackberry ConsultantsProgent's BlackBerry Certified Server Support Specialist has the skills needed to install and troubleshoot the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry expert can assist you to utilize resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform critical tasks including troubleshooting enterprise activation problems, registering and deleting BlackBerry smartphone users, setting activation passwords, implementing wireless program installation and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and recovery mechanisms.

Progent's BlackBerry engineers can also assist you to operate administration software such as the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow problems, and using wireless LANs for enterprise activation. In addition, Progent can help you understand the role of operational policies in the BlackBerry BES environment and help your company to define and implement sensible security options.

Progent's Microsoft-certified Microsoft Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your existing Exchange Server architecture for operating in conjunction with BlackBerry BES Server or move your BlackBerry solution to the most recent edition of Microsoft Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for installing, administering, tracking, and troubleshooting one or several BlackBerry BES Servers in an email environment based on Exchange. Progent's BlackBerry-certified engineer offers support skills in key technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can help you to add and remove BlackBerry smartphone clients on Microsoft Exchange Server and Windows Active Directory, configure, track, and administer BlackBerry Enterprise Server, manage BlackBerry smartphones and client accounts, archive and support storage groups, apply permissions, set up the MDS and IM, install push and pull access control lists, control Exchange Server data flow, generate, edit, and assign WLAN and Virtual Private Network configuration sets, implement SNMP traps, and produce reports to summarize SNMP results.

Progent's BlackBerry-certified engineer can support your BlackBerry solution in a variety of settings such as Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer HelpProgent offers the services of a BlackBerry Certified Solution Designer to assist you to design, deploy, test, repair, and produce documentation for a wireless solution built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's advanced consulting services for BlackBerry include business and technology requirements analysis, system architecture, installation strategy and execution, performance tuning, design of a high-availability environment, data backup and disaster recovery consulting, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your operational objectives and to create a wireless environment that meets your information technology budget and aligns with your business strategy. Progent can clarify the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's ability to accommodate a BlackBerry Enterprise Server, help your organization to decide which administration model and physical components meet your requirements, and analyze your email and messaging system topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at informed choices concerning alternatives for software editions, server hardware and storage, network topology, and application set up.

To optimize network security, Progent's BlackBerry consultant can assist you to select and configure sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-certified security engineers to perform company-wide security vulnerability and compliance testing and suggest improvements to support your BlackBerry environment.

Call or Email Progent for Assistance from a BlackBerry-Certified Specialist
If you wish to get in touch with Progent about professional assistance for BlackBerry mobile wireless integration, phone 1-800-993-9400 or go to Contact Progent.