Wireless Solutions
Boston, Massachusetts Integration Services for BlackBerry
Consulting and Technical Support for BlackBerry Environments
BlackBerry wireless PDAs were at one time one of the most successful products for achieving mobile connectivity to messaging, calendars, web programs, and other critical business information. Progent can provide Boston, Massachusetts businesses the services of BlackBerry-certified professionals who can help organizations to manage existing BlackBerry environments or migrate efficiently to a current smartphone solution.
As the complexity of small business IT technology has increased, and as the need for world-class security, dependability, and recoverability has grown to be the norm for businesses regardless of size, effective deployment and maintenance of RIM BlackBerry solutions has become increasingly challenging. To address areas such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging servers and shared databases, small organizations often resort to external consulting firms who offer expertise in RIM BlackBerry installation and maintenance.
Progent offers the services of BlackBerry-premier consultants who can assist small businesses to design, administer, and repair BlackBerry-based environments affordably and efficiently, doing away with the requirement for an in-house BlackBerry technology specialist and lowering the expense and stress of maintaining mobile work groups. Progent's BlackBerry technology specialists have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security professionals. This breadth of knowledge, combined with Progent's efficient online support model, provides small companies an economical solution for integrating BlackBerry technology seamlessly into their information network.
Progent's experts can help your company with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange Server setup so that your database and messaging infrastructure function optimally with BlackBerry Enterprise Server. Progent can also help you to migrate from older editions of BlackBerry and Microsoft technology, configure streamlined administration utilities to help you track and control BlackBerry devices across your company, define security policies that are right for your business, develop custom mobile software, and make sure that your IT network infrastructure is appropriately configured to handle your BlackBerry users. Also, Progent's business continuity consultants can help ensure that your BlackBerry data is included in your regular backup processes in order that it can be restored quickly and thoroughly.
New England Contact Information:
Progent offers consulting services and onsite technical support throughout New England.
| City | Address | Phone | Link |
| Boston | 201 Washington Street Boston, MA 02108 United States |
(857) 770-0339 | Boston Network Support Services |
| Lawrence | 280 Merrimack St, Ste 315 - Fl 3 Lawrence, MA 01843 United States |
(978) 989-6597 | Lawrence Network Support Services |
| Manchester | 1087 Elm Street, Suite 201 Manchester, NH 03101 United States |
(603) 463-0063 | Manchester Network Support Services |
| Providence | 166 Valley Street Providence, RI 02909 United States |
(401) 354-1881 | Providence Network Support Services |
| Waltham | 303 Wyman Street Waltham, MA 02451 United States |
(617) 581-0770 | Waltham Network Support Services |
Integration Support for BlackBerry Enterprise Server (BES)
BlackBerry BES Server simplifies management and support of RIM BlackBerry devices, offering a single solution for handling key jobs such as smartphone installation, upgrades, and retirement and providing a strong foundation for security and fault tolerance. BlackBerry Enterprise Server (BES) delivers transparent integration between Exchange, Groupwise, or Domino messaging platforms and BlackBerry smartphones and allows remote synchronization.
BlackBerry Enterprise Server provides a variety of data protection capabilities starting with automatic encryption of messages transmitted between a BlackBerry smartphone and BlackBerry Enterprise Server based on AES or Triple Data Encryption Standard. BlackBerry BES Server also allows excellent flexibility in selecting levels of security to meet the specific requirements of your mobile network. Progent's BlackBerry authorized consultants can assist you to select powerful security functions and activate them remotely. Samples of these wirelessly selectable security settings include:
- Lock down a BlackBerry device
- Erase data from a lost BlackBerry device
- Disable Bluetooth functionality
- Activate built-in protection against malware
BlackBerry Enterprise Server also offers versatility in determining ways to prevent users from loading or executing unsafe or prohibited code. Progent can help you to select protective processes like:
- Specify precisely which applications are allowed on the device
- Prevent external programs from allocating persistent storage on the BlackBerry device
- Select what resources external programs can access on the BlackBerry device
- Restrict the kinds of connections external software running on the BlackBerry smartphone can initialize
- Block all third-party applications from being loaded or executed on the BlackBerry device
Expert RIM BlackBerry Consulting and Technical Support Services Available Remotely from Progent
Progent's certified BlackBerry support specialists are available remotely to provide prompt assistance to companies in the Boston region or throughout Massachusetts. Progent's experienced online consulting experts have helped IT organizations solve network problems and reduce IT service costs in every state in the country and built a substantial following of loyal customers. (Refer to Progent's client testimonials.)
Progent can provide remote consulting support for a broad selection of issues related to RIM BlackBerry products such as wireless synchronization, configuration with Exchange, setting up BlackBerry Enterprise Server, and strengthening wireless security. Important RIM BlackBerry credentials earned by Progent's support experts include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help your company to carry out common technical functions including configuring BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account configurations, launching messaging filters, modifying user profiles, upgrading BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to work with your company email solution. Progent's certified experts can also assist your business to resolve a broad array of problems concerning synchronization, device recognition, messaging reconciliation, web browsing, wireless connectivity, IM, workstation software configuration, and BlackBerry Desktop Redirector.
As a leader in providing nationwide online help for small office IT networks, Progent can provide responsive and economical access to a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your BlackBerry technical support expenses at a minimum and, by dealing with issues promptly, optimizes the efficiency of your BlackBerry users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge needed to configure and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry specialist can assist you to utilize tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform important tasks such as troubleshooting enterprise activation problems, adding and removing BlackBerry smartphone users, setting activation passwords, configuring over-the-air program loading and configuration, implementing and debugging the BlackBerry Smart Card Reader, and configuring database backup and recovery mechanisms.
Progent's BlackBerry-certified engineers can also assist you to operate management tools such as the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow problems, and using WiFi for activation. Also, Progent can help you understand the function of operational policies in the BlackBerry Enterprise system and assist your company to define and implement sensible security options.
Progent's Microsoft-certified Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your existing Exchange Server architecture for working smoothly with BlackBerry Enterprise Server or move your BlackBerry system to the latest version of Microsoft Exchange.
Call or Email Progent to Get Support from a BlackBerry-Certified Specialist
To ask Progent about engineering expertise for BlackBerry wireless solutions, phone
An index of content::
Small Business Computer Consulting
CISSP Certified Expert Small Office Tech Consultant
Progent delivers the services of Microsoft and Cisco-Certified IT support experts to offer clients economical ways to help organizations optimize the benefits of Microsoft and Cisco technology. For environments that span from small offices to nationwide enterprises, Progent's network engineers can help you improve your information system's e-mail architecture, security, availability, throughput, and network administration.
ProSight ECHO Managed Cloud Backup Services Network Consultant
ProSight ECHO Managed Cloud Backup Services Support and Integration
ProSight Data Protection Services ECHO from Progent offer small and medium-sized businesses an affordable end-to-end service for reliable backup/disaster recovery. Available at a low monthly rate, ProSight DPS automates your backup processes and enables fast restoration of vital files, apps and virtual machines that have become lost or corrupted as a result of hardware breakdowns, software glitches, disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's disaster recovery specialists can deliver advanced expertise to configure ProSight DPS to be compliant with regulatory requirements such as HIPAA, FIRPA, and PCI and, whenever needed, can assist you to restore your business-critical information.
Fault-tolerant Clustered Servers Network Consulting
Microsoft Experts Technical Support Services Windows 2003 Cluster Server
Progent offers Windows Cluster Server expertise to help your company deploy high availability clustered servers designed to provide 100% operation. Windows cluster servers for non-stop networks include Microsoft Windows 2003 Cluster Server, SQL Cluster, and Microsoft Exchange Cluster Server. By showing you how too design high availability clustered server environments powered by Windows Server Cluster 2003, Progent’s Certified Windows experts make sure that your non-stop clustered servers are configured to maximize the business value of your information system.
Technology Consulting Services Cisco ASA 5500-X with Firepower
Cisco Firepower Remote Troubleshooting
The latest generation of ASA 5500-X Family of firewalls with Firepower Services offer significantly more performance than Cisco's earlier PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX security appliances for all new installations. Progent's Cisco-premier CCIE network consultants can help your company to maintain your current PIX or ASA 5500 security appliances and upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to plan, integrate, optimize, manage and troubleshoot firewall solutions based on ASA firewalls with Firepower Services.
Professional ISP Service Plan Selection
ISP Service Plan Selection Consulting
Progent can provide the cost-effective support of remote Internet connectivity consultants to help your company to assess or enhance your ISP services so your Internet connectivity solution meets your business needs. Services available from Progent include evaluation of your current bandwidth use, vendor and plan comparison and selection, network provisioning, and managing a seamless move to a new carrier and/or service plan. Network provisioning can include enhancing current routers and switches and configuring new ones, implementing firewalls, and upgrading fault-tolerant Border Gateway Protocol configurations.
24/7/365 Microsoft Lync Server 2013 IM Online Help
Specialists Lync Server 2013 Instant Messaging
Lync Server 2010 supports IM, Real Presence, voice/video conferencing, desktop collaboration, as well as VoIP and public switched telephone network (PSTN) voice communication. Microsoft Lync 2010 can extend the functionality of Microsoft Exchange, SharePoint Server and Office or cloud-based Office 365 and simplify management through integration with Windows AD. Lync can also reduce capital and operational costs by eliminating VoIP hardware and subscription fees, PBX systems, or legacy video conferencing technology. Progent's Microsoft-certified IM and Presence consultants offer online and on-premises support to assist you to manage and repair your current Lync Server 2010 environment or assess the benefits of migrating from Lync Server 2010 to Skype for Business, which is the renamed and revamped release of the product. Progent can also assist you to design and execute a smooth Skype for Business migration.
24-Hour Configuration MRTG
MRTG Online Troubleshooting
Nagios and MRTG are useful, free monitoring tools that run on Linux and can be deployed to monitor UNIX/Linux environments, Microsoft Windows networks, or multi-platform environments in which the Linux OS and Windows coexist. Nagios allows system support engineers to track system services such as SMTP, HTTP, SSH, and NNTP. MRTG permits you to track the traffic in and out of SNMP network devices such as servers, routers, and switches. Progent's system monitoring experts can show you how to utilize both these programs to streamline and repair your network.
Engineer infrastructure documentation management
ProSight certificate expiration management Consultant Services
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, maintain, find and safeguard information about your IT infrastructure, procedures, applications, and services. You can quickly locate passwords or serial numbers and be warned about impending expirations of SSLs or warranties. By cleaning up and managing your IT infrastructure documentation, you can save as much as 50% of time spent searching for critical information about your network. ProSight IT Asset Management features a common location for holding and sharing all documents related to managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and associating IT information. Whether you’re making enhancements, doing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you require as soon as you need it.
After Hours Cisco Firepower Firewalls Cybersecurity Company
Ingate Security Contractor
For small and midsize companies, computer security and information assurance and compliance is excessively complicated to master but too dangerous to overlook. The largest biggest enterprises have been hacked, and the leading cloud services have occasionally been taken down. It looks as though there's no place to hide. Progent has made it affordable for smaller businesses to implement critical security projects effectively by offering the advantage of billable time to the nearest minute without any minimum billing for remote help. This means you have the help of a seasoned information expert to deliver precisely the help you need when you need it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP certified consultants can assist your business with any aspect of network security including security assessments, malware defense and recovery, spam and email content filtering, email data loss prevention, compliance reporting, and creating a comprehensive security plan.
Microsoft System Center Operations Manager Remote Support Services
Microsoft Operations Manager Technical Support
Progent's Microsoft-certified consulting experts have more than 10 years of background planning, implementing, enhancing and fixing Microsoft SCOM environments and can provide organizations of any size advanced remote or onsite consulting support for SCOM 2012. Progent can help your company to design an architecture for System Center 2012 Operations Manager servers that delivers the performance and availability needed to monitor your IT resources effectively, whether your infrastructure are on-premises, in the cloud, or a hybrid environment. Progent's SCOM consultants can also help you to install and customize SCOM 2012 management packs according to best practices for monitoring network infrastructure as well as Microsoft and third-party apps and services. In addition, Progent can provide fast online or on-premises troubleshooting to help you to fix serious issues uncovered by SCOM 2012.
Professionals WSUS
Windows Server Update Services Consultants
Microsoft Windows Server Update Services enables IT managers to deploy and monitor the latest Microsoft patches and security updates to Microsoft Windows Server 2000, Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft Windows Server Update Services, IT staff can completely and effortlessly manage the installation of patches that are published via Microsoft Update to servers and workstations in an organization. Progent can assist you with complex details of the initial setup of Microsoft WSUS such as designing the Microsoft WSUS deployment, configuring user's computers, establishing the Group Policy parameters, and ensuring your Microsoft Software Update Services Group Policy Object is linked to an Active Directory container that makes sense for your network environment.
Troubleshooting Cisco Firewall integration
Cisco ASA 5500-X Firewall Support and Setup
Progent’s certified Cisco network security consultants provide expert PIX and ASA Firewall consulting services including infrastructure design, configuration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewalls delivers robust user and application policy enforcement, sophisticated attack defense, and safe access services. Ranging from compact, plug-and-play desktop devices for small and home offices to modular gigabit products, Cisco PIX and ASA Firewalls provide advanced protection, high throughput, and high reliability for IT systems of any size. PIX Firewalls and ASA Firewalls are based on a hardened, purpose-built platform, minimizing possible OS-specific security holes.
24-7 Call Center Sharing Support Outsourcing
Supplemental Help Desk Integration Support
Progent's Microsoft authorized Consultants offer three ways to help medium-size and large businesses create an efficient and successful internal Network Support Helpdesk. Progent's consulting services include ROI analysis, process study and enhancement, executive reporting, training of internal personnel, and documentation of processes. Progent's Software Selection and Integration Services help organizations sift through the various top level Help Desk software packages available and determine what packages might be excessively costly, lack key functions, or align poorly with your company's corporate culture. Progent also offers temporary staffing for organizations who need to augment their in-house Help Desk team for special projects or to substitute for vacationing or indisposed personnel.
Top Ranked Catalyst 802.11ax Access Point Technical Support
Catalyst Wi-Fi 6 AP Placement IT Consultants
Progent's Cisco-certified Catalyst 802.11ax Wi-Fi 6 AP experts offer economical online and on-premises support for Catalyst next-generation Wi-Fi 6 wireless access points (WAPs).
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