Mobile Solutions
Boston, Massachusetts Support for RIM BlackBerry
Consulting Support for BlackBerry Environments
BlackBerry mobile PDAs were once one of the most popular products for achieving mobile connectivity to email, scheduling, web-based applications, and other vital business information. Progent can provide Boston, Massachusetts companies the services of BlackBerry-premier professionals who can help companies to manage existing BlackBerry deployments or transition smoothly to a current smartphone solution.
As the sophistication of small company IT technology has increased, and as the need for world-class protection, reliability, and disaster recovery has grown to be the standard for organizations of all sizes, effective integration and support of BlackBerry solutions has become more challenging. To deal with areas like security, business continuity, and synchronization of BlackBerry smartphones with diverse email servers and shared databases, small businesses often turn to outside support firms who offer expertise in RIM BlackBerry installation and maintenance.
Progent offers the services of BlackBerry-certified engineers who can help small businesses to plan, manage, and repair BlackBerry environments affordably and efficiently, dispensing with the necessity for an in-house BlackBerry solutions specialist and reducing the cost and hassle of supporting wireless work groups. Progent's BlackBerry specialists have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified network security professionals. This range of experience, combined with Progent's efficient online support capabilities, gives small businesses an affordable alternative for integrating RIM BlackBerry technology seamlessly into their business information system.
Progent's experts can assist you with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Exchange setup so that your database and email systems function efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from previous versions of BlackBerry and Microsoft software, set up easy-to-use administration utilities to enable you to monitor and support BlackBerry smartphones across your company, define security policies that make sense for your business, develop custom mobile applications, and ensure that your network infrastructure is appropriately configured to handle your BlackBerry users. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry data is included in your regular backup procedures in order that it can be recovered rapidly and thoroughly.
New England Contact Information:
Progent offers consulting services and onsite technical support throughout New England.
| City | Address | Phone | Link |
| Boston | 201 Washington Street Boston, MA 02108 United States |
(857) 770-0339 | Boston Network Support Services |
| Lawrence | 280 Merrimack St, Ste 315 - Fl 3 Lawrence, MA 01843 United States |
(978) 989-6597 | Lawrence Network Support Services |
| Manchester | 1087 Elm Street, Suite 201 Manchester, NH 03101 United States |
(603) 463-0063 | Manchester Network Support Services |
| Providence | 166 Valley Street Providence, RI 02909 United States |
(401) 354-1881 | Providence Network Support Services |
| Waltham | 303 Wyman Street Waltham, MA 02451 United States |
(617) 581-0770 | Waltham Network Support Services |
Technical Support for BlackBerry Enterprise Server (BES)
Research in Motion's high-end platform for managing large collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This powerful tool allows Exchange, Lotus, or Novell GroupWise users to send and receive emails that are encrypted during wireless transit to ensure maximum security. BlackBerry Enterprise Server also streamlines a broad selection of critical management tasks that span from smartphone setup and updates to mobile security and high availability.
Progent's BlackBerry-certified consultants can show you how to use RIM BlackBerry BES Server to perform routine jobs like:
- Deploy and manage applications
- Plan smartphone, program, and IT policy updates
- Update BlackBerry device software wirelessly
- Manage client settings with BES Server's extensive library of IT policies
Progent's BlackBerry-premier consultants can also assist your company to use BlackBerry Enterprise Server to perform important tasks not available with the less advanced BlackBerry Enterprise Server Express. These procedures include:
- Install and support BES Server's high-availability infrastructure using virtual servers
- Install BlackBerry smartphones wirelessly
- Establish custom administration roles
- Monitor and analyze the integrity of your BlackBerry solution
Professional BlackBerry Technical Support Services Offered Remotely from Progent
Progent's authorized BlackBerry engineers are available by phone to deliver expert assistance to companies in the Boston region or anywhere in Massachusetts. Progent's experienced online consulting team has helped IT organizations resolve computer problems and reduce support costs in each state in the country and built a substantial base of loyal customers. (Refer to Progent's client testimonials.)
Progent can provide remote assistance for a broad selection of issues associated with BlackBerry products such as synchronization, integration with Microsoft Exchange, setting up BlackBerry BES Server, and improving wireless security. Major RIM BlackBerry certifications awarded to Progent's support experts include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to perform basic technical operations such as configuring BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account settings, setting up messaging filters, editing user profiles, upgrading BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to work with your corporate email solution. Progent's seasoned service professionals can also help your company to troubleshoot a wide array of issues concerning synchronization, device recognition, messaging consistency, web access, mobile connectivity, Instant Messaging, desktop application configuration, and Desktop Redirector.
As a top innovator in delivering nationwide online consulting services for small office networks, Progent offers responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your mobile technical support costs at a minimum and, by handling problems promptly, optimizes the efficiency of your BlackBerry clients.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to help your company to plan, deploy, validate, repair, and produce documentation for a mobile wireless solution built on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level consulting support services for BlackBerry technology include business and network needs assessment, solution design, installation strategy and implementation, performance optimization, design of a fault-tolerant architecture, data backup and disaster recovery consulting, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your technical goals and to create a wireless solution that fits within your information technology budget and supports your business plans. Progent can clarify the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's ability to accommodate a BlackBerry Enterprise Server, assist you to determine which management approach and physical components meet your requirements, and analyze your email and messaging environment configuration. Progent can also help you understand the performance implications that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed decisions concerning alternatives for software versions, server hardware and mass storage, network design, and application set up.
To maximize system protection, Progent's BlackBerry-certified expert can assist your company to choose and configure sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and GIAC-certified security engineers to run company-wide security assessment and compliance testing and recommend improvements to support your BlackBerry environment.
Contact Progent to Get Support from a BlackBerry-Certified Specialist
To ask Progent about engineering help for BlackBerry wireless solutions, phone
An index of content::
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Cisco's Firepower Next Generation Firewalls deliver a significant performance boost over Cisco's popular ASA 5500-X firewalls and offer unified management of advanced security capabilities such as application visibility and control (AVC), next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can help you to design and execute a smooth migration to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower appliances with Cisco's subscription-based security services to build and centrally manage IT environments that span local offices, data centers, private clouds and public clouds.
Microsoft SharePoint Server Onsite Technical Support
Technical Support SharePoint Portal Server
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Immediate ISA 2004 Server Technical Support
Microsoft Expert Consultant Services ISA 2000 Server
Progent's Microsoft certified consultants offer small and medium sized businesses expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and Internet Security and Acceleration Servers include an advanced application-layer aware firewall that can protect your business system from attack by external and inside threats. Forefront TMG and ISA Server perform thorough examination of Internet protocols such as Hypertext Transfer Protocol, which enables these security platforms to detect many threats that can elude traditional firewalls. The combined firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server support stateful filtering and monitoring of all VPN streams. ISA Servers are the centerpiece of Microsoft's network security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you enhance your network protection through expert design and deployment of Forefront TMG and Microsoft ISA Servers. Progent's Microsoft engineers can help your company to deploy Microsoft Forefront TMG 2010, manage and troubleshoot any version of ISA Server, or migrate smoothly from ISA Server to Microsoft Forefront Threat Management Gateway.
Microsoft Expert Windows and UNIX Consultant Services
UNIX, Windows Engineers
If your company is developing UNIX or Linux software in an environment that includes Microsoft Windows-based processors, desktops, and office applications, Progent offers full-service information technology outsourcing that allows you to focus on your area of strategic know-how without the continual distraction of maintaining your company information system. By using automated network monitoring and by providing remote and on-site support when your business needs it, Progent offers an economical alternative for supporting an IT system that provides high dependability, protection, and performance. Progent's developer assistance offerings include comprehensive information technology outsourcing, virtual server infrastructure, online and on-premises support and repair, network monitoring services, and Helpdesk support.
Windows Server 2019 Encrypted Networks Engineers
After Hours Expert Microsoft Certified Windows Server 2019 Hybrid Solutions Consulting
Progent's Microsoft-certified Windows Server 2019 experts can assist your company to plan and carry out a cost-effective migration to Windows Server 2019 using existing deployment architecture or a cloud-hosted or hybrid model. Windows Server 2019 delivers major enhancements in scale, performance, manageability, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud deployments, availability, and Linux support.
Ryuk ransomware hot line Professional
Specialist Netwalker ransomware hot line
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist you to halt the spread of an active ransomware breach. Call 800-462-8800
SharePoint Server Network Consultant
Specialists SharePoint Server 2016
Progent's Microsoft-authorized experts can help you evaluate the economic justification for deploying Microsoft SharePoint 2007, advise you on the appropriate edition of Microsoft SharePoint for your circumstances, offer setup and deployment services, assist you to install MS SQL Server as a supporting database, optimize your network infrastructure, integrate your off-the-shelf and custom application software to operate with SharePoint 2007, design a company-wide security strategy that includes portal technology, and provide maintenance and Help Desk support.
Microsoft 365 AD FS Engineer
Hybrid Microsoft 365 solutions Remote Troubleshooting
Microsoft 365 Exchange Online allows you to utilize cloud-based servers, mailboxes and other Exchange components to lower hardware costs and management overhead. You can use Exchange Online to host all your Exchange mailboxes, or you can integrate a hybrid architecture that incorporates both local as well as cloud-hosted mailboxes. Progent's Microsoft-certified consultants can provide affordable remote support to help your organizations to assess the benefits of Microsoft 365 Exchange Online, design a network topology that fits your functional requirements and budget, implement a non-disruptive migration from your current Exchange system to one that includes Exchange Online, train your IT team and end users, and provide as-needed consulting and technical support.
McAfee Network Security Auditing
Cybersecurity Team Firewall and VPN
Progent provides small and mid-size businesses professional consulting for Intrusion Protection products and IPsec VPN technology from leading firewall and Virtual Private Network security companies including Check Point Software, Juniper, and SonicWall. Progent can show you how to design a detailed security strategy and choose appropriate technologies from multiple vendors to support your security objectives while sticking within your budget limits.
Service Reporting Technical Support Services
Consulting Services Service Reports
Progent uses a sophisticated support reporting system that stores and organizes complete documentation for all billed services. Unlike some independent consultants or small service firms who provide minimal documentation or details of services performed, every service provided by Progent is tracked by comprehensive documentation. Each Progent consultant has access to the support reports transmitted by every consultant to each client. The discipline of detailing and organizing service activity allows more efficient service and eliminates a variety of typical problems such as when a support customer is effectively held captive to a consultant who won't let go of the keys to the kingdom.
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