Consulting Support Services for BlackBerry Technology
BlackBerry wireless PDAs were at one time among the most popular products for achieving mobile access to messaging, scheduling, web applications, and other critical business data. Progent offers Boston, Massachusetts businesses support from BlackBerry-certified consultants who can help companies to maintain existing BlackBerry environments or transition efficiently to a more popular smartphone solution.
As the complexity of small business networks has increased, and as the demand for world-class protection, dependability, and disaster recovery has become the standard for businesses of all sizes, effective deployment and maintenance of RIM BlackBerry technology has become increasingly challenging. To address areas such as security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging systems and shared databases, small organizations often turn to external consulting firms who offer expertise in BlackBerry integration and troubleshooting.
Progent can provide the services of BlackBerry-premier engineers who can assist small businesses to design, administer, and repair BlackBerry-based environments affordably and efficiently, dispensing with the requirement for an in-house BlackBerry solutions expert and lowering the cost and hassle of supporting wireless work groups. Progent's BlackBerry technology engineers have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security professionals. This breadth of knowledge, combined with Progent's proven online support model, gives small companies an affordable solution for integrating BlackBerry products seamlessly into their IT system.
Progent's experts can help your business with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange Server setup so that your database and messaging infrastructure work optimally with BlackBerry Enterprise Server. Progent can also assist you to migrate from older versions of BlackBerry and Microsoft software, configure easy-to-use administration tools to enable you to monitor and support BlackBerry devices across your company, recommend security policies that are right for your company, develop custom mobile applications, and make sure that your network architecture is appropriately designed to handle your BlackBerry users. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry data is incorporated in your scheduled backup procedures so that it can be restored quickly and safely.
Boston Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Boston Metro Area.
Progent locations in the Boston Metro Area
BlackBerry BES Server Integration Support
The BlackBerry BES Server offers businesses a centralized and safe source for integrating BlackBerry wireless devices into their messaging, collaboration, and software application infrastructure. BlackBerry Enterprise Server enables mobile BlackBerry users to connect to Microsoft Exchange, Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry devices with workstations to achieve up-to-date information for collaborative programs like schedules, address books, to-do lists, notes, and specialized business software. Thanks to BlackBerry Enterprise Server (BES) support for Microsoft Exchange, mobile workers carrying BlackBerry handsets can have effortless connectivity with Exchange email as well as to IM-enabled applications via Microsoft Office Live Communications Server and Microsoft Lync Server 2010 support.
Progent's BlackBerry-certified consultants can help you plan, implement, and support BlackBerry Enterprise Server (BES) so you can optimize the productivity of BlackBerry users, streamline the management of a BlackBerry environment, and lower the cost of supporting a mobile workforce.
How Progent Can Assist Your Business to Maintain and Support Your BlackBerry Solution
Progent can provide an experienced engineer who has been awarded accreditations from RIM in all major aspects of BlackBerry integration. Progent's BlackBerry consulting services range from troubleshooting synchronization issues to architecting wireless productivity solutions built around BlackBerry Enterprise Server (BES). These BlackBerry credentials and their associated skill sets include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help you to carry out basic technical operations such as setting up BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, launching messaging filters and auto-signature, editing user accounts, upgrading BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to operate with your corporate messaging software. Progent's certified experts can also help you to troubleshoot a broad range of problems associated with synchronization, device recognition, email consistency, web access, wireless connectivity, Instant Messaging, workstation software installation, and BlackBerry Desktop Redirector.
As a leader in providing nationwide online technical assistance for small business IT networks, Progent can provide responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your wireless technical support costs at a minimum and, by handling problems quickly, maximizes the output of your BlackBerry smartphone users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge required to install and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified expert can show you how to use tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to perform critical tasks such as troubleshooting enterprise activation issues, adding and deleting BlackBerry smartphone clients, activating passwords, implementing wireless program installation and configuration, deploying and debugging the BlackBerry Smart Card Reader, and configuring database backup and restore mechanisms.
Progent's BlackBerry-certified engineers can also assist you to use administration software such as the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow problems, and using wireless LANs for activation. In addition, Progent can explain the role of operational policies in the BlackBerry Enterprise system and assist you to define and implement appropriate security configurations.
Progent's certified Microsoft Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your current Exchange infrastructure for operating smoothly with BlackBerry BES Server or move your BlackBerry system to the most recent edition of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for deploying, managing, tracking, and maintaining one or several BlackBerry BES Servers in an email system based on Microsoft Exchange Server. Progent's BlackBerry engineer has expertise in key technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, database architecture, Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can help you to install and delete BlackBerry smartphone users on Microsoft Exchange and Windows Active Directory, set up, monitor, and administer BlackBerry BES Server, administer BlackBerry handhelds and user accounts, archive and maintain storage groups, configure permissions, set up the Mobile Data System and IM, install access control lists, manage Exchange Server data flow, generate, edit, and apply WLAN and Virtual Private Network configuration sets, set up SNMP traps, and generate reports based on SNMP results.
Progent's BlackBerry expert can help you with your BlackBerry technology in a number of environments such as Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.
Contact Progent to Get Help from a BlackBerry-Certified Consultant
In order to contact Progent about technical help for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or visit Contact Progent.