Mobile Consulting Services
Boston, Massachusetts Integration Services for RIM BlackBerry
Consulting and Technical Support for BlackBerry Solutions
BlackBerry wireless PDAs were once among the most popular solutions for achieving mobile connectivity to email, scheduling, web programs, and other vital business data. Progent can provide Boston, Massachusetts businesses the services of BlackBerry-premier experts who can help businesses to manage existing BlackBerry deployments or transition efficiently to a more popular mobile solution.
As the sophistication of small business IT technology has expanded, and as the need for enterprise-class security, dependability, and disaster recovery has grown to be the standard for businesses of all sizes, successful deployment and support of BlackBerry solutions has grown increasingly difficult. To handle issues like security, disaster recovery, and synchronization of BlackBerry smartphones with diverse messaging systems and company databases, small organizations frequently resort to external support firms who specialize in BlackBerry installation and troubleshooting.
Progent offers the expertise of BlackBerry-certified consultants who can assist small businesses to design, administer, and repair BlackBerry-based solutions affordably and efficiently, eliminating the necessity for an internal BlackBerry solutions specialist and reducing the expense and hassle of maintaining mobile work groups. Progent's BlackBerry engineers have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security specialists. This range of experience, coupled with Progent's proven online service delivery model, gives small businesses a budget-friendly alternative for incorporating BlackBerry products seamlessly into their information network.
Progent's experts can assist your company with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 deployment and Exchange Server 2016 setup so that your data and messaging systems operate efficiently with BlackBerry BES Server. Progent can also show you how to migrate from older editions of BlackBerry and Microsoft software, configure easy-to-use administration tools to help you track and support BlackBerry smartphones throughout your business, recommend security policies that are right for your company, customize mobile software, and make sure that your IT network architecture is properly designed to accommodate your BlackBerry clients. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry information is incorporated in your regular backup procedures so that it can be restored quickly and safely.
New England Contact Information:
Progent offers consulting services and onsite technical support throughout New England.
| City | Address | Phone | Link |
| Boston | 201 Washington Street Boston, MA 02108 United States |
(857) 770-0339 | Boston Network Support Services |
| Lawrence | 280 Merrimack St, Ste 315 - Fl 3 Lawrence, MA 01843 United States |
(978) 989-6597 | Lawrence Network Support Services |
| Manchester | 1087 Elm Street, Suite 201 Manchester, NH 03101 United States |
(603) 463-0063 | Manchester Network Support Services |
| Providence | 166 Valley Street Providence, RI 02909 United States |
(401) 354-1881 | Providence Network Support Services |
| Waltham | 303 Wyman Street Waltham, MA 02451 United States |
(617) 581-0770 | Waltham Network Support Services |
Technical Services for BlackBerry BES Server
BlackBerry Enterprise Server (BES) simplifies administration and support of RIM BlackBerry wireless handsets, providing a single platform for handling key jobs such as smartphone deployment, upgrades, and retirement and providing a solid foundation for security and fault tolerance. BlackBerry BES Server delivers seamless communication between Microsoft Exchange, Groupwise, or IBM Lotus Domino messaging platforms and BlackBerry users and allows remote synchronization.
BES Server offers a wealth of data protection options starting with advanced encryption of messages transmitted between a BlackBerry device and BES Server using AES or Triple Data Encryption Standard. BlackBerry BES Server also allows great versatility in selecting degrees of protection to meet the special requirements of your mobile network. Progent's BlackBerry authorized engineers can help you to select advanced security features and enable them remotely. Samples of these wirelessly selectable security settings include:
- Lock down a smartphone
- Wipe information from a misplaced or stolen BlackBerry smartphone
- Disable Bluetooth functionality
- Enable internal defenses against malicious attacks
BlackBerry Enterprise Server also provides flexibility in determining mechanisms to keep mobile users from loading or executing unsecure or prohibited programs. Progent can help you to choose blocking processes like:
- Specify precisely which programs are permitted on the device
- Block third-party applications from allocating persistent memory on the device
- Determine which resources third-party applications can access on the smartphone
- Restrict the types of connections third-party applications running on the BlackBerry smartphone can establish
- Prevent all third-party applications from being installed or executed on the BlackBerry device
Progent's Online BlackBerry-premier Support is Fast and Economical
For companies in Boston, Massachusetts who want fast and affordable access to a certified BlackBerry consultant, Progent delivers efficient remote assistance from a seasoned network support staff who have delivered IT solutions to organizations in each state in the United States. (See Progent's client testimonials.)
Online consulting services avoids travel expense and enables specialists to resolve problems quickly, allowing you to minimize wasted productivity. Progent's BlackBerry consultants have earned accreditations in all BlackBerry technologies and offer expert support in areas including fixing synchronization issues, setting up BlackBerry Enterprise Server (BES), and creating a protected, fault-tolerant system architecture for BlackBerry users. Certifications held and practice areas mastered by Progent's BlackBerry professionals include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist your business to perform basic technical functions such as setting up BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, setting up e-mail filters, modifying user accounts, upgrading BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to work with your corporate messaging software. Progent's certified service professionals can also assist your business to resolve a broad range of issues concerning synchronization, handset recognition, messaging reconciliation, web access, wireless connectivity, IM, PC application installation, and Desktop Redirector.
As a top innovator in providing countrywide remote help for small office networks, Progent offers responsive and economical access to a BlackBerry Certified Support Specialist. Progent's online technical support expertise keeps your BlackBerry technical support costs low and, by solving problems quickly, maximizes the efficiency of your BlackBerry clients.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for installing, managing, tracking, and maintaining one or multiple BlackBerry BES Servers in an email system based on Exchange Server. Progent's BlackBerry engineer offers support skills in key technologies associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can assist you to add and delete BlackBerry smartphone users on Microsoft Exchange Server and Active Directory, set up, track, and administer BlackBerry Enterprise Server, administer BlackBerry smartphones and user accounts, archive and support storage groups, apply permissions, set up the Mobile Data System and Instant Messaging, install push and pull access control lists, control Microsoft Exchange data flow, generate, edit, and assign wireless LAN and Virtual Private Network configurations, implement SNMP traps, and produce reports based on SNMP data.
Progent's BlackBerry consultant can support your BlackBerry solution in a variety of settings that can include Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to help your company to plan, install, test, troubleshoot, and produce documentation for a mobile wireless environment built upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level engineering services for BlackBerry technology include business and technology needs analysis, system design, installation strategy and implementation, performance tuning, design of a fault-tolerant architecture, data backup and business recovery consulting, and security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your functional goals and to create a mobile wireless system that fits within your IT budget and aligns with your business plans. Progent can explain the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's suitability to support a BlackBerry BES Server, help you to decide which management model and physical components match your requirements, and analyze your email and messaging system topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on one another so you can make smart decisions about alternatives for software versions, server hardware and mass storage, network architecture, and application configuration.
To maximize network protection, Progent's BlackBerry-certified consultant can help you to select and enable appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-premier security engineers to perform company-wide security vulnerability and compliance validation and recommend enhancements to account for your BlackBerry environment.
Call or Email Progent for Assistance from a RIM BlackBerry-Certified Specialist
In order to contact Progent about technical assistance for BlackBerry mobile wireless solutions, phone
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Azure and SCDPM integration Professionals
Integration Microsoft Azure firewall configuration
Progent can help companies of any size to migrate any part of their computing infrastructure to Microsoft Azure. This can simplify network administration and lower hardware investments. Azure includes a comprehensive library of public cloud services and Progent can help you to understand the advantages and limitations of different cloud networking architectures you can use with Azure. Progent can show you how to administer cloud-resident or hybrid cloud and local apps and network infrastructure and ensure you avoid the typical errors small companies make when migrating to the cloud. Progent can assist you to configure cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, handle user identity with Azure Active Directory, and automate transparent backup services with Azure Backup. Progent can also show you how to configure firewalls and IPsec VPN connections and to manage iPhones and iPads and Google Android smartphones and tablets.
Washington Small Office Network Consultant
Montana Outsourcing Technology
Progent’s Technical Response Center offers affordable nationwide extended hours remote support for computer systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service engineers offer 24x7 phone help and online direct network access to troubleshoot and resolve technical problems rapidly and affordably.
Award Winning Antispam Information Technology Consulting
Setup and Support Antispam
E-Mail Guard is a comprehensive service for blocking spam and viruses. E-Mail Guard addresses the security and management of company email by providing constantly improved spam and virus filtering, policy management, content filtering, and protection against email-based directory harvesting and Distributed Denial of Service attacks. E-Mail Guard also features monitoring, management and analysis utilities as well as outgoing email filtering to help you repair your email system and define and regulate company email policy.
Microsoft Exchange 2007 Consulting
Exchange 2007 Server Consultant
Progent's expert support team can show you how to design and deploy an efficient in-place Exchange Server 2007 migration plan that avoids productivity downtime, reduces ongoing support demands, and makes your Microsoft Exchange Server 2007 easy to manage. For complex multi-server or multi-location upgrades, Progent has the background to complete your project quickly and affordably. Progent's Exchange 2007 support, troubleshooting, and design services include assistance with the integration of third-party enhancements of Exchange 2007 Server and the creation of unified messaging solutions powered by Microsoft Exchange 2007 Server.
Consultancy Microsoft SUS
WSUS Consulting
Microsoft Windows Server Update Services enables IT managers to install and monitor the latest Microsoft patches and security releases to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Windows XP platforms. By using Microsoft WSUS, network support staff can fully and easily manage the installation of patches that are published via Microsoft Update to servers and desktops in an organization. Progent can help you with technical details of the initial setup of Microsoft Software Update Services such as planning the Microsoft SUS deployment, configuring client's computers, defining the Group Policy parameters, and ensuring your Microsoft Windows Server Update Services Group Policy Object is associated with an Active Directory container that makes sense for your system environment.
Email Reputation Analysis Services
ProSight Email Guard AES Encryption Professionals
Progent's ProSight Email Guard solution uses the technology of leading information security companies to provide web-based control and comprehensive security for all your email traffic. The hybrid structure of Email Guard managed service integrates a Cloud Protection Layer with a local security gateway device to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. Email Guard's Cloud Protection Layer serves as a first line of defense and keeps the vast majority of threats from reaching your network firewall. This decreases your exposure to inbound threats and saves network bandwidth and storage space. Email Guard's onsite gateway appliance provides a deeper layer of analysis for incoming email. For outgoing email, the on-premises security gateway offers AV and anti-spam filtering, DLP, and encryption. The onsite gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that stays inside your security perimeter.
Exchange 2019 Disk Availability Group Services
24-Hour Expert Microsoft Certified Exchange 2019 and Windows Server Core Support and Integration
Progent can assist your organization in any facet of your migration to Microsoft Exchange Server 2019 including configuring Windows Server 2019 as a host for Exchange; designing high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid environment; moving mailboxes; designing and configuring Windows Hyper-V; configuring HLB; setting up Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint Server or SharePoint Online; preparing firewalls; integration with O365; and setting up Outlook clients.
TMG 2010 Security Tech Services
Microsoft ISA Server 2006 Support and Setup
Secure Application Publishing with Internet Security and Acceleration Server 2006 provides more protection of intranet applications while enabling enhanced efficiency by making these resources accessible to authorized remote users. ISA Server 2006 helps protect corporate applications, services, and information throughout all network components with application-layer filtering and comprehensive publishing tools. Progent's Microsoft-certified ISA Server 2006 experts can help you plan, deploy, configure, and support ISA Server on your network so your business achieves a smart and economical combination of security, convenience, and speed.
Remote Support Services System Center 2016 and SQL Server
System Center 2016 and Skype for Business Integration Computer Engineer
Small to middle size companies can now enjoy all the benefits of Microsoft System Center Operations Manager 2007 and also have fast access to Progent’s Microsoft and Cisco Premier IT consulting professionals. With Progent's economically priced IT service programs, small organizations can select a basic Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing package. Progent offers expertise in System Center Operations Manager to offer small business information systems world-class availability, protection, and productivity.
Full Service Outsourcing Consulting
Chief Information Officer Outsourcing Professional
Progent is structured to deliver comprehensive online support for all technologies common to today’s small business information networks and offers an array of vital, as-needed support services including a part-time CIO to offer senior-level IT design and negotiating capability, a Technical Response Center for help desk services, 24x7 remote monitoring, spam/virus protection as a managed service, project management for major projects such as office moves orOS upgrades, Cisco-certified consultants for designing fast and reliable infrastructure, security engineers to ensure data protection and regulatory compliance, disaster recovery specialists to design and document business continuity strategies, and software developers to create, enhance, or repair business applications.
24 Hour Cisco and Microsoft Computer Outsourcing Small Office
Small Business Small Office IT Consultants
For small organizations interested in Progent's IT outsourcing, consulting, or technical support offerings, phone 800-993-9400 or e-mail information@progent.com.
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