Internet Data Center Support Services
Internet colocation centers provide businesses of all sizes an affordable option to create a protected, robust solution for housing business-critical networks. Colocation facilities house application servers, switches, mass storage and other equipment. Progentís data center support services provide expert hands-on and remote help for businesses who use data centers in Boston.
Progentís colocation center consulting services are designed for companies that have computer systems located at Internet Data Centers (IDCs) and who need responsive on-premises and remote support from Microsoft and Cisco premier consultants.
Progent offers a full range of colocation center IT services, including system architecture evaluation, Windows and Linux server configuration, problem analysis for server and communications infrastructure, developing and implementing high-availability environments, installing multi-layer protection structures, firewall setup and troubleshooting, configuring load balancing environments, developing robust cluster configurations, and providing virtualization support.
Continuous Network Monitoring
Companies who use Internet data centers can benefit from Progentís ProSight WAN Watch network infrastructure management services to get continuous server and application monitoring that goes well beyond ordinary connectivity testing. Progent's Technical Response Center can react proactively to potential problems detected by ProSight WAN Watch before they progress to serious system problems. Progent provides professional online support for fast and cost-effective problem resolution, or when necessary Progent can send premier engineers to the colocation center for on-premises support.
Progentís seasoned consulting resources are a budget-friendly alternative to the managed services packages provided by many colo sites because with Progent you pay only for the services you need when you need it. No minimum retainer fees or monthly support agreements are necessary.
Experts in Colo Site Support
Because Progentís engineers have extensive backgrounds working with Internet data centers in Boston, Massachusetts, Progent can interact efficiently with their technical, administration, and facilities management groups to speed up service requests and prioritize issues for speedy solutions.
If your business is thinking of moving to an Internet data center from an internal data center, Progent can design a comprehensive solution that will meet your business goals, operational needs, and financial limitations, while adhering to proven methodologies for colocation center solutions. Critical elements including high availability, remote administration, protection, backup and recovery, and technical support can all be handled by Progent's IT experts with years of hands-on experience that enables them to know which solutions work and which donít. Progent can oversee your complete move into the colocation facility, including full project management services to ensure a smooth migration with little disruption of operations.
You can utilize Progentís data center professionals as added support for your internal IT support staff or as a second-tier escalation resource for tough issues with network switches and routers or server setup. Progentís commitment to encouraging knowledge transfer from our skilled engineers to our client's internal network support personnel helps our clients receive the top value for for their network support services investment.
Progent can help your business to choose a colo center that addresses your specific operational needs, connectivity alternatives, performance capability, corporate security standards, redundancy objectives, financial restrictions, and geographic location needs.
The features and pricing of colocation facilities can vary widely. To help you to arrive at optimal decisions for your circumstances, Progentís consultants can clarify the implications and compromises associated with the data center alternatives available in Boston.
Here is a list of major Internet data centers in Boston, Massachusetts where Progent offers local and remote network support services:
70 Innerbelt Road, Somerville
1 Summer St, 4th Floor MMR, Boston
265 Winter Street, Waltham
Crucial Servers Boston
1 Summer St, 4th Floor MMR, Boston
Expedient Communications - Boston
1 Cabot Road, Medford
Hosting.com - Boston
20 Overland St, Boston
Hosted Solutions Boston
500 Rutherford Avenue, Boston
Level 3 Boston
300 Bent Street, Cambridge
New England Data Services
305 Winter Street, Waltham
RCN Metro 56 Roland
56 Roland St, 2nd Floor, Boston
Savvis 115 2nd Ave
115 Second Avenue, Waltham
Savvis 580 Winter
580 Winter Street, Waltham
Savvis 600 Winter
600 Winter Street, Waltham
Secured Network Services
1500 Providence Highway, Norwood
SunGard 109 Brookline
109 Brookline Ave, Boston
Switch & Data Boston
74 West Street, Waltham
451 D Street, 3rd FL, Boston
XO Boston #2
89 Fulkerson St, 1st FL, Cambridge
Contact Progent for Data Center Support
For help with networks located at a colo site or for help developing a colo plan, phone Progent at 800-993-9400 or visit Contact Progent.