Internet Data Center Support Services from Progent
Boston Data Center Onsite Support Internet colocation sites provide companies of all sizes an affordable option to create a secure, robust environment for business-critical equipment. Colocation sites host web and email servers, switches, mass storage and other equipment. Progentís Internet data center support services provide expert on-premises and off-site technical services for companies who utilize Internet data centers in Boston.

Progentís Internet data center consulting services are intended for companies that have equipment located at Internet Data Centers (IDCs) and who need dependable on-premises and remote technical help from Microsoft and Cisco certified engineers.

Progent provides a broad selection of data center IT support, including system architecture assessment, Microsoft Windows and Linux server installation, problem analysis for server and connectivity systems, developing and deploying fault-tolerant configurations, installing multi-layer security mechanisms, firewall implementation and repair, configuring load balancing environments, developing non-stop server clustering systems, and providing virtualization expertise.

Round-the-Clock Remote Network Monitoring
Boston Internet Data Center Consulting Services Businesses who use data centers can leverage Progentís ProSight WAN Watch network infrastructure management services to get 24x7 server and application monitoring that goes far beyond conventional connectivity testing. The remote services team can respond quickly to potential trouble spots uncovered by ProSight WAN Watch before they progress to serious system problems. Progent provides professional remote support for quick and cost-effective problem resolution, or when necessary Progent can dispatch certified consultants to the colo site for on-site support.

Progentís expert support offerings are an economical option to the managed services bundles offered by some colo centers because you are billed only for the services you require when you need it. No minimum retainers or long-term support agreements are required.

Experts in Internet Data Center Support Services
Because Progentís consultants have extensive backgrounds working with Internet data centers in Boston, Massachusetts, Progent can communicate effectively with their engineering, network administration, and facilities management teams in order to speed up service tickets and prioritize problems for speedy solutions.

Boston Data Center Technical Help If you are thinking of migrating to colocation from internal hosting, Progent can architect a complete strategy that will meet your business objectives, operational requirements, and budgetary limitations, while adhering to best practices for colocation solutions. Key elements including fault tolerance, remote management, protection, backup and recovery, and technical support can all be handled by Progent's IT experts with years of hands-on experience that enables them to know which solutions succeed and which are problematic. Progent can oversee your entire migration into the data center, including comprehensive project management support to enable a seamless migration with minimal disruption of business.

You can utilize Progentís colo center experts as a backup to your internal network services group or as a next-level escalation option for complex issues with network switches and routers or server setup. Progentís commitment to encouraging knowledge transfer from our skilled engineers to our customer's internal network support personnel ensures that our customers get the best value for for their network support dollars.

Colocation Support in Boston Massachusetts Progent can assist you to select a colocation facility that addresses your particular operational requirements, access alternatives, performance capability, physical security mandates, redundancy objectives, budgetary limitations, and geographic proximity targets.

The capabilities and cost of colocation center services can vary dramatically. To help you to arrive at appropriate choices for your circumstances, Progentís consultants can clarify the implications and trade-offs associated with the colocation options available in Boston.

Here is a list of popular colocation facilities in Boston, MA where Progent can provide local and online technical support and consulting:

70 Innerbelt
70 Innerbelt Road, Somerville

Cogent Boston
1 Summer St, 4th Floor MMR, Boston

ColoSpace Waltham
265 Winter Street, Waltham

Crucial Servers Boston
1 Summer St, 4th Floor MMR, Boston

Expedient Communications - Boston
1 Cabot Road, Medford - Boston
20 Overland St, Boston

Hosted Solutions Boston
500 Rutherford Avenue, Boston

Level 3 Boston
300 Bent Street, Cambridge

New England Data Services
305 Winter Street, Waltham

RCN Metro 56 Roland
56 Roland St, 2nd Floor, Boston

Savvis 115 2nd Ave
115 Second Avenue, Waltham

Savvis 580 Winter
580 Winter Street, Waltham

Savvis 600 Winter
600 Winter Street, Waltham

Secured Network Services
1500 Providence Highway, Norwood

SunGard 109 Brookline
109 Brookline Ave, Boston

Switch & Data Boston
74 West Street, Waltham

XO Boston
451 D Street, 3rd FL, Boston

XO Boston #2
89 Fulkerson St, 1st FL, Cambridge

Get in Touch with Progent for Data Center Consulting Services
For support for networks hosted at an Internet data center or for assistance creating a colo plan, phone Progent at 800-993-9400 or see Contact Progent.

An index of content::

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    Progent applies no startup fee and asks no monthly commitment for support services delivered during regular business hours. Progent's small granularity eliminates large invoices for quick repairs so you won't be tempted to permit less critical problems to fester. .

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    Progent uses a sophisticated support reporting system that stores and formats detailed documentation for all delivered services. Unlike many independent consultants or small support firms who provide scant documentation or details of tasks done, every service delivered by Progent is accompanied by comprehensive documentation. Each Progent staff member has use of the support reports transmitted by every staff member to each client. The practice of detailing and organizing service activity allows more effective support and avoids a variety of common misfortunes such as when a support customer is effectively held captive to a consultant who refuses to let go of vital service information.

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    Progent's service experts in Apple OS X and Microsoft Windows technology can show you how to combine Mac and Windows computers into cohesive networks with full sharing and workgroup support. Allowing productive co-existence among a mix of servers and desktops powered by Mac OS and Windows calls for broad knowledge of and background with Apple Macintosh and Microsoft products. Progent's experience in Windows and Apple consulting makes it possible to provide expert support to businesses that depend on these platforms to maintain their strategic edge. Progent can also help you to integrate Apple's iPhones and iPads to operate with smoothly with your Windows network.

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    Our Experts Team provides support in important areas such as Macintosh networking and programs; Support for Linux, UNIX-based, and Sun systems; Manufacturing Resource Planning, Enterprise Resource Planning, or CRM consulting; Line-of-business and specialized application support; Chief Information Officer, management information analyst, and project logistics services; Special applications development and integration; Web site, electronic business, Electronic Data Interchange, and customer portal development and integration; DBM management and performance consulting; Business intelligence consulting; and Telecom systems consulting.

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