Progent's Enterprise Support
Expert Data Center and Colocation Consulting and Support Services:
Onsite Service at Boston Data Centers
Internet Data Center Consulting and Support Services from Progent
Internet colocation centers offer businesses of any size an affordable way to achieve a protected, robust environment for mission-critical equipment. Colocation facilities host application servers, switches, mass storage and other gear. Progent’s Internet data center consulting services deliver professional hands-on and remote help for companies who utilize colocation sites in Boston.
Progent’s Internet data center consulting services are designed for businesses with computer systems housed at Internet Data Centers and who need responsive on-premises and remote technical help from Microsoft and Cisco certified consultants.
Progent provides a full range of data center engineering services, including network architecture assessment, Windows and Linux server configuration, problem analysis for server and connectivity infrastructure, designing and implementing fault-tolerant configurations, creating layered security mechanisms, firewall implementation and troubleshooting, configuring load balancing environments, developing non-stop cluster systems, and providing virtualization expertise.
24x7 Network Monitoring
Businesses who utilize data centers can benefit from Progent’s ProSight WAN Watch network infrastructure monitoring and management services to get continuous network monitoring that goes significantly beyond ordinary accessibility checking. The Technical Response Center can respond quickly to potential trouble spots detected by ProSight WAN Watch before they progress to critical network failures. Progent offers expert online troubleshooting for quick and cost-effective repairs, or when required Progent can dispatch certified engineers to the colo site for on-premises service.
Progent’s expert support resources are an economical option to the managed services bundles provided by many colo sites because you pay only for the services you need when you receive it. No minimum retainer fees or monthly services contracts are necessary.
The Smart Choice for Colo Site Support Services
Since Progent’s engineers have in-depth backgrounds providing support in colocation facilities in Boston, Massachusetts, Progent can communicate effectively with their engineering, administration, and facilities management teams in order to expedite service requests and escalate issues for speedy resolution.
If your business is considering migrating to a colocation center from an internal data center, Progent can architect a comprehensive strategy that will align with your business objectives, technical needs, and budgetary limitations, while adhering to leading practices for colocation center solutions. Key elements including fault tolerance, remote administration, protection, replication and restore, and hardware support can all be managed by Progent's engineers with years of field-proven experience that allows them to recognize which solutions succeed and which don’t. Progent can manage your complete move into the colo site, including comprehensive project management support to allow a smooth move with little disruption of operations.
Your company can utilize Progent’s colocation center experts as added support for your internal IT support staff or as a next-tier escalation resource for tough issues with network infrastructure or server configuration. Progent’s philosophy of promoting knowledge transfer from our certified engineers to our customer's internal network support personnel ensures that our clients get the best return on for their network support investment.
Progent can assist you to choose a colo center that addresses your particular technical requirements, connectivity options, service response capability, physical security mandates, redundancy objectives, financial restrictions, and geographic proximity targets.
The features and pricing of Internet data center services can vary widely. To enable you to arrive at appropriate choices for your business, Progent’s experts can explain the implications and compromises associated with the data center alternatives in Boston, Massachusetts.
Below is a selection of popular colocation centers in Boston where Progent can provide local and remote technical support services:
70 Innerbelt
70 Innerbelt Road, Somerville
Cogent Boston
1 Summer St, 4th Floor MMR, Boston
ColoSpace Waltham
265 Winter Street, Waltham
Crucial Servers Boston
1 Summer St, 4th Floor MMR, Boston
Expedient Communications - Boston
1 Cabot Road, Medford
Hosting.com - Boston
20 Overland St, Boston
Hosted Solutions Boston
500 Rutherford Avenue, Boston
Level 3 Boston
300 Bent Street, Cambridge
New England Data Services
305 Winter Street, Waltham
RCN Metro 56 Roland
56 Roland St, 2nd Floor, Boston
Savvis 115 2nd Ave
115 Second Avenue, Waltham
Savvis 580 Winter
580 Winter Street, Waltham
Savvis 600 Winter
600 Winter Street, Waltham
Secured Network Services
1500 Providence Highway, Norwood
SunGard 109 Brookline
109 Brookline Ave, Boston
Switch & Data Boston
74 West Street, Waltham
XO Boston
451 D Street, 3rd FL, Boston
XO Boston #2
89 Fulkerson St, 1st FL, Cambridge
Ask Progent for Data Center Consulting Services
For help with networks hosted at a data center or for assistance developing a colocation strategy, call Progent at
An index of content::
Extended Call Desk Consultant Services
24 Hour Integration Shared Help Desk Ticketing
Progent’s Shared Help Desk service allows your business to split the load for Help Desk services transparently between your in-house IT staff and Progent's roster of certified technical support engineers and subject matter experts (SMEs). Progent’s Help Desk Co-management service is a collaborative support solution based on the top shared PSA tool for managing service requests, ticket lifecycle, responsibility, status tracking, and metrics.
Technical Support Services Aironet 802.11ac AP Upgrade
Aironet 3700 Access Point Consultant
Progent's Cisco CCIE-certified wireless network infrastructure experts offer online or onsite integration and debugging services to assist you to plan, implement, update, tune, manage and debug Aironet wireless AP environments of any size or architecture. Progent's Cisco wireless controller experts can also assist you to combine your wireless ecosystem with your wired network and cloud-hosted resources to build an enterprise-wide connectivity foundation that is simple to manage and expand. Progent also can provide affordable Wi-Fi site surveys to help you to decide the most appropriate selection, placement and configuration of Aironet wireless APs to accommodate your unique workplace layout, construction, and anticipated network traffic.
Catalyst 9105w Access Point Integration
Top Quality CCDP Expert Certified Catalyst Wi-Fi 6 AP Setup and Support
Progent's Cisco Catalyst Wi-Fi 6 Wireless Access Point consultants can provide economical online and on-premises help for Catalyst next-generation Wi-Fi 6 wireless access points.
Multi-factor Authentication Integration Support
IT Consultant ProSight Duo MFA
Progent's Duo managed services utilize Cisco's Duo technology to protect against stolen passwords by using two-factor authentication. Duo enables one-tap identity confirmation with Apple iOS, Android, and other out-of-band devices.
24-7 Enterprise Windows 2000 Network Security Consultant
IT Specialists Enterprise Windows 2000
For large organizations, Progent can leverage in-house network support groups by providing world-class experience in deploying critical Microsoft and Cisco technologies. Progent's certified experts offer Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint Server experience, and Microsoft SQL Server consulting. For the national or global enterprise with branch offices, Progent can act as a transparent local supplement of enterprise IT management. Progent’s enterprise consulting services include corporate-wide security, online branch office support, network design, Sarbox conformance, project planning, and world-class service for multiple location office environments powered by Enterprise Windows 2000. Progent can offer on-site consultants and technicians to assist with a site move or office move, or a network architect to assist with setting up or using an Internet Data Center or co-location site.
Computer Consultants Exchange Server 2007
Computer Consultant Exchange 2007 Edge Server
Progent's Microsoft certified consultants can show you how to design and implement an efficient in-place Exchange Server 2007 upgrade strategy that avoids productivity disruption, reduces ongoing support demands, and makes your Exchange Server 2007 easy to administer. For complex multi-server or multi-site migrations, Progent offers the knowledge and experience to finish your move quickly and economically. Progent's Microsoft Exchange Server 2007 support, repair, and design offerings include assistance with the integration of third-party enhancements of Microsoft Exchange Server 2007 and the design of unified messaging implementations powered by Exchange Server 2007.
Excel for Mac PivotTables Remote Technical Support
PowerPoint for Mac Online Support Services
Microsoft Mac Office allows Apple Macintosh users to run the world's most familiar office productivity applications. Progent's Apple-certified Macintosh consultants can help you configure Microsoft Office for Macintosh on a mixed-platform network combining Apple OS X and Windows platforms so that Mac users can take advantage of the latest features in Microsoft Word, Excel, PowerPoint and Entourage in order to share information and system resources with co-workers who use Windows. Progent's consultants have experience with both Mac and Windows technology and can provide service for networks that combine Apple Macintosh with Microsoft Windows computers with extensive resource sharing, or networks which intentionally restrict collaboration between Apple Mac and Windows users.
Solaris Small Business Network Consulting Group
CCNP Expert Certified FreeBSD Network Administration
Progent's UNIX family support services provide small businesses and developers help with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent can give your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad range of expertise provides you with a convenient single consulting firm to help you build and manage a protected and robust mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX including Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX or major Linux platforms including RedHat, SuSE, Debian GNU/Linux and Mandrake.
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