Boston, Massachusetts Microsoft Premier Certified Exchange Support Team
Microsoft Exchange and Office 365 Implementation Design Consulting, Migration Assistance, and Expert Troubleshooting
Progent's Microsoft-certified support professionals have more than 20 years of experience assisting companies of all sizes to design, deploy, and manage email solutions based on Microsoft Exchange. For businesses in Boston Massachusetts, Progent offers a variety of budget-friendly Microsoft Exchange design and troubleshooting services to make sure that your organization's Microsoft Exchange solution delivers:
Data security and compliance
Rules-based virus and spam defense and content management
Dependability
Easy access for remote and mobile workers
Efficient administration utilities
Universal inboxes with voicemail, IM, Presence, and video conferencing services
Non-intrusive and high-speed data backup and recovery
Tight integration of both local and cloud-based resources
Progent makes available to businesses a remote troubleshooting hot line provided by Microsoft MCSE qualified engineers to fix Exchange Server issues quickly. Progent's onsite network support specialists can be dispatched in less than 24 hours to businesses in Boston Massachusetts. Progent's Cisco CCIE network consultants have the skill to help with complex network issues that affect Exchange Server performance, and Progent's CISSP and CISA certified security engineers can assist your organization to safeguard against or clean up after security breakdowns.
Progent's Microsoft Exchange support and troubleshooting specialists can assist your business to prepare for and execute efficient upgrades from out-of-date email environments to an up-to-date Microsoft Exchange platform. Progent's 64-bit upgrade experts can assist you to evaluate the strategic benefits and risks of moving to a 64-bit edition of Exchange Server and can help you to design and execute an economical migration plan to a 64-bit edition of Microsoft Exchange. Progent's Power BI integration experts can show you how to use information from Exchange files to create modern visualizations to populate interactive Power BI business analytics reports and dashboards. Progent can also assist you to integrate your Exchange-based messaging solution with the latest smartphones by providing wireless integration support services like Apple iPhone integration and management and Google Android smartphone integration and management.
Microsoft allows you to create seamless hybrid environments that combine Microsoft 365 and local Exchange systems. This permits you to have specific Exchange mailboxes located on your on-premises datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consultants can help your organization with any phase of designing, implementing and debugging your hybrid Microsoft 365 Exchange solution. Progent's Exchange consultants can provide occasional expertise to help you through stubborn technical issues and also offer extensive project management outsourcing to ensure your hybrid Microsoft 365 Exchange solution is completed on schedule and within budget. For details about Progent's online consulting services for hybrid Microsoft 365 and on-prem Exchange environments, see Microsoft 365 integration with on-prem Exchange.
MS Exchange Server 2019 Planning and Configuration Services
Progent can assist your organization in any facet of your migration to Exchange Server 2019 including deploying Windows Server 2019 for hosting Exchange; planning HA architecture for a local, Microsoft cloud connected or hybrid environment; moving mailboxes; designing and implementing Hyper-V virtualization; configuring hardware load balancing (HLB); configuring DAG groups with MCDB solid-state caching; setting up Microsoft Teams or Skype for Business 2019 for voicemail; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft 365; and setting up Outlook clients. For more information, visit Progent's Microsoft Exchange 2019 Server deployment services.
Microsoft Exchange 2016 Server Integration
Microsoft Exchange 2016's consolidated design allows easier deployment and expansion, higher utilization of equipment, and lower administration cost. Exchange 2016 offers tighter connectivity with Microsoft 365 applications, operation with Microsoft Windows Server 2016, higher throughput, improved data loss protection (DLP), and more rapid recovery, feature-rich support for iOS and Android smart phones and tablets, comprehensive web-based administration, and a more functional Outlook web client. Find out more concerning Progent's Microsoft Exchange 2016 support services.
MS Exchange 2013 Server Deployment
Exchange 2013 includes major enhancements to the functionality of Microsoft Exchange 2010 and introduces important innovations plus a redesigned structure. These improvements affect vital IT areas including manageability, high availability (HA), security and compliance, operational costs, collaboration, expandability, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting experts can help you understand the business benefits of migrating to Exchange Server 2013, create an efficient validation and rollout plan, and train your IT staff to maintain your Microsoft Exchange Server 2013 solution. Progent also offers ongoing remote support and management services for Microsoft Exchange 2013. Find out more details about Progent's MS Exchange 2013 support services.
Microsoft Exchange 2010 delivered powerful new solutions for fault-tolerant, protected, integrated communications. In comparison to Microsoft Exchange 2007 or Microsoft Exchange 2003, Exchange 2010 is more economical to deploy and support, easier to administer and scale, more comprehensive in capabilities, higher performance, less subject to hardware breakdown, more extensive in its services for mobile users, and better able to guard sensitive information and defend against malicious attacks. Read more details concerning Progent's MS Exchange 2010 help.
Microsoft Exchange 2007 Consulting
Microsoft Exchange Server 2007 is designed to address the demands for data security, anywhere connectivity, efficiency, and reliability. MS Exchange 2007 provides built-in resilience that enables world-class availability to keep your Exchange system up and running, combat spam and malicious email, and help your company to comply with regulatory requirements. Find out more about Progent's MS Exchange 2007 support services.
Microsoft Exchange 2003 Server Support
Microsoft Exchange 2003 offers a reliable, expandable, and manageable infrastructure with 24×7 messaging and group support as well as low cost of ownership. Microsoft Exchange 2003 remains in wide use because it supports a wide selection of team activities, such as scheduling utilities, chat groups, and group folders, and also provides sharing of data across geographic, organizational, and protocol borders with functions like IM, low latency communication, and video conferencing. Despite the fact that Microsoft has withdrawn support for the product, Exchange Server 2003 is still one of the most popular releases of Microsoft's Exchange product line. Progent's engineers can help your business to support your existing Exchange Server 2003 solution or upgrade to a more advanced version of Microsoft Exchange. Find out additional details concerning Progent's Microsoft Exchange Server 2003 support.
MS Exchange 2000 Support
In contrast to Microsoft Exchange 5.5, which uses its built-in directory, Microsoft Exchange 2K utilizes MS Active Directory, offering a greatly simplified management and protection model. Microsoft has ended support for this venerable product and it is long past time to upgrade. Progent's veteran email engineers have extensive experience supporting Microsoft Exchange 2K and can help you to migrate affordably to a more advanced release of this popular messaging solution. Learn additional details concerning Progent's MS Exchange 2000 consulting services.
Microsoft Exchange Server 2016 Migration Expertise
Progent's consultants can help you with all stages of your Microsoft Exchange 2016 migration such as coexistence, piloting, moving mailboxes, client remediation and training. Progent's consultants can help you to evaluate the strategic advantages of adopting MS Exchange Server 2016, design and carry out a smooth migration, and provide on-going troubleshooting. Progent can assist your business to create a Microsoft Exchange 2016 Server ecosystem hosted on local and/or cloud-based resources. Learn more details about ways that Progent's Microsoft Exchange 2016 migration consulting services can assist you to move cost-effectively from your legacy Exchange environment to Microsoft Exchange 2016.
Microsoft Exchange Server 2013 Upgrade Expertise
Exchange 2013 includes important improvements to Exchange Server 2010 and introduces new features plus a simpler architecture. Progent can help your business to upgrade to MS Exchange Server 2013 while retaining as much as feasible of your existing resources. Progent's experts can also help your business to integrate Microsoft Exchange 2013 with Lync 2013, SharePoint, and Office desktop or Microsoft 365 for advanced collaboration and enterprise search features. Learn how Progent's Microsoft Exchange Server 2013 upgrade support services can help you migrate smoothly to Exchange Server 2013 for on-premises, cloud, or mixed deployments.
Microsoft Exchange 2010 Server Migration Expertise
Progent offers comprehensive support for each phase of your Microsoft Exchange Server 2010 migration with services that include end-to-end project management, site analysis, project planning, cost estimates of all new software and hardware needed, suggested vendor sourcing, system testing at client location or at Progent's test facility, managing transitional coexistence between MS Exchange 2010 and Exchange Server 2003 or 2007, deployment the solution, decommissioning the previous system, and webinar training for client's support group and end users. Read more about how Progent's Exchange Server 2010 Migration Consulting Services can help you to transition affordably and efficiently from your older Exchange Server system to MS Exchange 2010
Spam and Virus Filtering, Data Leakage Protection plus Email Content Filtering and Cloud-based Email Encryption ProSight Email Guard is Progent's spam and virus filtering, data loss prevention and email encryption platform that incorporates the technology of leading information security vendors to provide web-based management and world-class protection for your email traffic. The hybrid structure of Email Guard managed service integrates cloud-based filtering with a local gateway appliance to offer complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The Cloud Protection Layer acts as a first line of defense and keeps most threats from making it to your security perimeter. This decreases your vulnerability to external threats and conserves network bandwidth and storage. Email Guard's on-premises security gateway device provides a further level of inspection for incoming email. For outbound email, the local gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The local gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that stays within your corporate firewall. Learn more about Progent's ProSight Email Guard Spam Filtering, Virus Blocking, Content Filtering and Data Leakage Prevention.
Upgrade Consulting for Microsoft Teams and Microsoft Skype for Business Server
Progent's Microsoft Teams integrators and Skype for Business integrators offer remote and onsite expertise for organizations of any size to evaluate the costs/benefits of migrating to Microsoft Teams or Microsoft Skype for Business or Skype for Business Online from any version of Microsoft Lync Server or Office Communications Server. Progent can help your business to plan a local, cloud-based or hybrid topology; integrate Microsoft Teams or Skype for Business with Microsoft SQL Server, Exchange Server, SharePoint Server and Microsoft 365; configure high-availability solutions; connect Microsoft Teams or Skype for Business with your PBX system and PSTN gateway; and integrate third-party communication systems such as Cisco Video Interop Server. Progent's certified network security consultants can help you design and verify a security strategy for your Microsoft Teams or Skype for Business deployment that is compliant with regulatory requirements.
Get in Touch with Progent for Microsoft Exchange Consulting
If your Massachusetts business is looking for a Microsoft-certified Exchange support specialist, call Progent at 800-993-9400 or go to Contact Progent.
Progent's Co-managed Call Center service makes it possible for your business to split the load for Help Desk services seamlessly between your IT team and Progent's nationwide pool of certified desktop support engineers and subject matter experts. Progent's Co-managed Help Desk service is a collaborative service desk solution based on ConnectWise Manage, the top shared professional services automation platform for handling service requests, ticket lifecycle, ownership, progress tracking, and reporting.
Progent's Cisco CCIE-certified SIP integration experts can help you to design, deploy, maintain, troubleshoot and upgrade Cisco's SIP infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-based SIP trunks and can provide affordable remote or onsite expertise to assist companies to migrate efficiently to an advanced communications network that delivers fast return on investment. Progent's certified Microsoft unified communications consultants can assist you to set up interfaces between Cisco's CUBE SBC and Microsoft's VoIP and IP video platforms like Skype for Business or Lync for connectivity to a SIP-based IP PSTN trunk.
If your company does not need immediate online support but you think you will need technical services with your information system in the near future, you can conserve time and expenses and guarantee that the right expertise will be ready when you want it by contacting a Progent sales agent and signing up as a customer. For more information, phone 800-993-9400 or email information@progent.com.
Progent's Cisco-certified CCIE networking consultants can assist organization to set up, manage, upgrade, tune and debug Catalyst switches. Progent can also assist you to enhance the security and compliance of Catalyst switches and move smoothly from legacy switches to modern devices.
Progent's Microsoft experts provide small and medium size businesses world-class consulting support for Systems Management Server 2003 and Configuration Manager, Microsoft's solutions for change and configuration management. System Center Configuration Manager is the new title for the update management platform formerly called SMS Server. Configuration Manager 2007 provides a variety of enhancements to Systems Management Server 2003 such as comprehensive automation, integrated Windows Vista Windows Server 2008 awareness, quarantine support, and device driver management. Progent's Microsoft certified consulting professionals can show you how to use Systems Management Server or System Center Configuration Manager economically for streamlined operating system and application software deployment, security patch administration, software tracking, and software license compliance. Progent's consultants can also help your company to move smoothly from SMS Server to System Center Configuration Manager.
Progent's wireless engineers can help small organizations plan, choose, evaluate, install and support protected building-to-building wireless bridges that integrate transparently into your existing network while offering a degree of security that matches or excels wired connections. Progent provides experience in wireless network technology from Cisco Aironet and Meraki, Proxim, and other office wireless providers and can help you identify and deploy the wireless connectivity technology that match your business requirements.
Cisco's Firepower Next Generation Firewalls deliver a major performance boost compared to Cisco's popular ASA 5500-X security appliances and offer centralized management and automation of modern security capabilities such as application visibility, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco CCIE firewall experts can help your organization to plan and carry out an efficient migration to Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower firewalls with Cisco's subscription-based security services to create and centrally control network environments that include local offices, data centers, private clouds and public clouds.
Catalyst line of Wi-Fi controllers simplify the administration of Wi-Fi networks by unifying the provisioning and management of wireless APs, optimizing Wi-Fi throughput by limiting the effect of radio frequency congestion, improving wireless availability with rapid auto-failover, and hardening security by detecting threats and analyzing network traffic according to user type and locale. Progent can help your business to deploy Cisco wireless LAN controllers to manage and monitor wireless networks of all sizes. Progent can help you to maintain and debug your current Cisco Wi-Fi environment or implement a smooth transition to Cisco's modern Wi-Fi controller solutions.
Progent's Shared Help Desk service allows your business to share responsibilities for Help Desk support seamlessly between your in-house IT staff and Progent's nationwide pool of certified desktop support technicians and subject matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative support solution based on ConnectWise Manage, the leading shared PSA tool for managing end-user service requests, ticketing, ownership, progress tracking, and metrics.
Progent's Cisco CCIE wireless infrastructure consultants can provide online or on-premises configuration and debugging support to help you to plan, implement, upgrade, tune, administer and debug Aironet Wi-Fi AP deployments of any size or architecture. Progent's Cisco wireless controller experts can also help you to combine your wireless environment with your wired network infrastructure and cloud-based resources to create a seamless enterprise connectivity solution that is simple to manage and expand. Progent also offers affordable wireless site surveys to help you to determine the most appropriate selection, location and setup of Aironet Wi-Fi APs to work with your specific workplace design, construction, and anticipated network traffic.
Cisco offers a full array of routers including appliances built to deliver the security, bandwidth, and reliability demanded by customers from small businesses to worldwide enterprises and ISPs. Cisco routers include support for redundancy, automatic failthrough, and backup power for improved fault tolerance and network uptime. Progent can help you select and configure Cisco routers to establish a reliable foundation for your IT system and to make it economical to grow as you support new users, open new offices, deploy new services, extend your network to clients and partners, and support an increasingly mobile workforce. Progent can provide help with a range of routers powered by Cisco's IOS operating system, such as Cisco's 800 series of small business routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 3900 and 4000 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, CRS Carrier Routing System for core Networks, as well as legacy 2500 and 2700 Series Routers.