Boston At Home Workforce Connectivity Support Services
Endpoint Management Tools Consultants
Enlarging your telecommuter workforce may have a major impact on IT architecture, security/compliance, and company culture. Progent has 20 years of background assisting small and mid-size businesses to design, deploy, manage, optimize, and debug IT networks that incorporate a remote workforce. Progent can assist your Boston company to select the appropriate tools and follow leading practices in creating and maintaining a secure virtual ecosystem for telecommuters that promotes collaboration and delivers top business value. Progent offers support services that go from on demand expertise for helping you over occasional technical roadblocks to full project management to help you successfully complete mission-critical initiatives.
Progent can help Boston, Massachusetts organizations to with any aspect of building a high-performing remote work ecosystem by providing infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform customization and training, cloud integration, Call Desk services, endpoint security, data protection solutions, and unified management.
Unified Management for Telecommuters
Microsoft has rebranded and rebundled its endpoint management platforms under the title Endpoint Manager, which encompasses Intune for cloud management of mobile and remote endpoints and Configuration Manager for managing onsite endpoints. Endpoint Manager features a unified solution for safeguarding corporate information by controlling on-premises, mobile, and at-home endpoints.
Microsoft Intune
Intune is a component of Microsoft's Endpoint Management suite that also features Microsoft Configuration Manager. Intune is a cloud-based service for managing and securing remote computers and software. Remote endpoint computers can be user owned or business owned. Network admins managing the enrolled endpoint devices of teleworkers can utilize Intune to deploy and validate apps on managed devices, push updates and certificates, set up rules for permission to access information and resources, set passwords, create VPN tunnels, control how teleworkers share data, set up threat protection, ensure compliance, and delete sensitive information from lost, stolen or deactivated devices. Intune can be used with iOS/iPadOS, Google Android, Windows, and macOS/OS X computers. To learn about Microsoft Intune and how Progent can help you to use Microsoft's Endpoint Management to manage the endpoint computers of your at-home workers, go to Intune teleworker device management expertise.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich unified Mobile Device Management (MDM) platform that allows network managers to keep offsite endpoint devices up to date and secure. Workspace ONE uses VMware AirWatch technology for unified endpoint management combined with VMware's Horizon virtual application delivery platform for access control, application management, and configuration management of endpoints. Workspace ONE operates with devices based on Windows 10, macOS, iOS, Google Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is available by subscription as a cloud service or as an on-premises deployment via a perpetual license. Key features of VMware Workspace ONE include fast remote provisioning of out-of-the-box laptops, quick onboarding of new users, policy setting and enforcement for all categories of endpoints, aggregated reporting and performance analytics, email encryption, and seamless integration with Microsoft applications and cloud-based services. To find out about Progent's expertise for VMware Workspace ONE, see VMware Workspace ONE remote endpoint management expertise.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and maintaining a productive telecommuter environment for your Boston, Massachusetts company, phone
An index of content::
Exchange 2016 SharePoint integration Troubleshooting
24x7x365 Exchange 2016 Migration Online Support Services
Progent can assist you in all facets of your upgrade to Exchange Server 2016 including planning high availability (HA) infrastructure for a local, Microsoft cloud connected or hybrid deployment; licensing compliance for Exchange 2016 and Windows Server 2012 R2; moving mailboxes; Hyper-V virtualization strategy; specifying storage capacity required for your VMs, databases and logs; configuring HLB for fault-tolerant client access services; planning, setting up and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing the firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
NinjaOne Desktop Monitoring Remote Support
Specialist NinjaOne Server Monitoring
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) technology to help keep your network operating efficiently by tracking the health of critical assets.
After Hours Firesight Configuration
Support Services Cisco Firewall integration
Progent's experienced Cisco IT security consultants offer expert PIX Firewall and ASA Firewall consulting support including architecture, integration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewalls delivers strong user and application policy enforcement, sophisticated attack protection, and safe access services. Ranging from economical, plug-and-play desktop appliances for small and home businesses to modular enterprise-class products, Cisco PIX and ASA Firewalls offer advanced security, performance, and excellent availability for network environments of all sizes. PIX Firewalls and ASA Firewalls are based on a proven, specially designed operating system, minimizing common OS-specific security gaps.
Dynamics NAV ERP Programmer
Microsoft Dynamics 365 Business Central Application Support
Microsoft Dynamics 365 Business Central (previously, formerly} called Dynamics NAV and Navision) offers SMBs a unified platform for financials, inventory, operations, project management, procurement, sales, demand forecasting, and business analytics. Progent's Dynamics 365 Business Central consultants can help your organization to maintain your older Dynamics NAV system or upgrade smoothly to a cloud-based, onsite, or hybrid deployment model.
IT Consulting Dynamics GP/Great Plains Features
Consulting Microsoft Dynamics GP ERP
Microsoft Dynamics GP 2010 financial software is a full-featured business management and analytics solution that integrates information and operations throughout your company, communicates easily with other applications, and connects workers, customers and suppliers unrestricted by time or location. Created for small to mid-size companies, Microsoft Dynamics GP 2010 and Microsoft Dynamics GP Version 10.0 deliver functionality for accounting, management reporting, project management, inventory and order control, e-commerce, human resource management, CRM, field service, manufacturing, retail management, and online business services. Progent can help you set up and maintain a reliable, secure server and network environment to support Microsoft Great Plains, and can provide experienced Great Plains consultants to help your business exploit the full potential of Microsoft Dynamics GP/Great Plains 2010.
Cisco and Microsoft Amazon AWS Machine Image Design Firms
Amazon EC2 security Developer
Progent can provide affordable remote support to assist companies of any size to integrate Amazon AWS cloud services including Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can help your IT team with every phase of Amazon AWS integration including needs analysis, readiness assessment, architectural design and review, testing, deployment, centralized administration, performance tuning, software license management, disaster recovery solutions, and security.
Security Scan Consultants
Internal Security Inventory Engineer
Progent has put together two low-cost service bundles intended to enable small businesses to receive an objective security evaluation from a certified security consultant. With Progent's External Security Inventory Checkup, an engineer administers an extensive examination of your IT infrastructure from beyond your firewall to determine potential risks in the security posture you expose to the outside world. With Progent's Internal Network Security Inventory Checkup, a certified security professional runs a system scan from a secure machine inside your company firewall to determine your exposure to inside assaults. Both security inventory services are configured and run from a protected remote site.
Microsoft SMS Server Integration Support
Systems Management Server Technical Support
Microsoft Systems Management Server 2003 offers added capability for change and configuration management of Windows-based networks through introducing Feature Packs. Feature Packs reduce the overall administrative costs of managing and deploying software by making it easier to copy system images, control mobile devices, and run management utilities. In addition to alerting you about techniques to cut management costs by deploying SMS 2003 Feature Packs, Progent's consulting experts can help you prepare and implement IT tasks that cover areas that Feature Packs are designed to make more efficient. Progent's adoption and update services can lower spending and eliminate business disruption as you move to the latest operating systems and applications. Progent's wireless engineers can help you develop sensible procedures and policies to manage handheld computers and smart mobile phones so your field force remains productive and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can show you how to develop a security plan that incorporates standards, procedures and IT products to keep your IT network safe.
Microsoft Operations Manager IT Services
MOM 2016 Support and Integration
Progent's Microsoft-certified consultants have more than 10 years of background designing, implementing, enhancing and fixing Microsoft SCOM environments and can provide organizations of any size expert online or on-premises consulting services for Microsoft SCOM 2012. Progent can help you to plan an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and resilience required to monitor your IT resources efficiently, whether your datacenters are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to import and customize SCOM 2012 management packs based on leading practices for tracking network fabric and Microsoft and 3rd-party apps and services. Also, Progent can provide responsive online or on-premises technical support to help you to remediate serious issues detected by Microsoft SCOM 2012.
Lync Server 2013 disaster recovery Services
IT Consulting Microsoft Lync 2013
Microsoft Lync 2010 provides Instant Messaging, Real Presence, audio and video conferencing, desktop collaboration, as well as VoIP and public switched telephone network (PSTN) calling. Microsoft Lync Server 2010 can extend the capability of Microsoft Exchange Server, SharePoint and Office desktop or cloud-based Microsoft 365 and streamlines administration through integration with Active Directory. Lync 2010 can also reduce expenses by eliminating VoIP hardware and subscription services, PBX systems, or conventional video conferencing technology. Progent's certified IM and Presence consultants offer online and on-premises support to assist you to maintain and repair your existing Lync Server 2010 deployment or assess the advantages of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped version of the product family. Progent can also assist you to design and execute an efficient Skype for Business migration.
Microsoft System Center Operations Manager Support and Integration
Online Consulting System Center Operations Manager
Small to middle size companies can now enjoy all the benefits of Microsoft Operations Manager 2007 and also have fast access to Progent's Microsoft certified IT support experts. With Progent's economically priced IT support programs, mid-size businesses can choose a simple co-sourcing service program based on Microsoft System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing solution. Progent offers expertise in System Center Operations Manager to offer small and midsize business networks enterprise-class availability, protection and productivity.
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