Cybersecurity and Information Assurance Expertise

For immediate remote help with network security issues, companies in Boston Massachusetts can find world-class support by contacting Progent's security professionals. Progent's remote support consultants are available to offer fast and affordable assistance with security problems that are impacting the viability of your IT network. Progent's accredited engineers are certified to provide help for systems based on Windows, Linux, macOS and OS X, Solaris, and popular derivatives of UNIX. Progent's broad selection of services covers firewall technology, email filtering and encryption, protected system design, and business continuity preparedness. Progent's technical support team has been awarded the industry's most advanced security certifications including CISA and Certified Information Systems Security Professional (CISSP).

Progent provides remote security assistance on a per-minute basis without minimum call duration and without extra charges for setup or off-hour support. By charging by the minute and by providing world-class support, Progent's billing policy keeps costs low and avoids situations where simple fixes entail major bills.

Our Network Has Been Hacked: What Are We Supposed to Do?
If you are currently faced with a security emergency, go to Progent's Urgent Online Technical Help to learn how to get immediate help. Progent has a pool of seasoned network security specialists who offer online and onsite support that includes containment, mitigation, restoration, forensics, and enhancement of your security posture to guard against future attacks.

For organizations that have planned in advance for a security breech, the formal incident response model outlined by GIAC (Global Information Assurance Certification) is Progent's approved method of reacting to a major security incident.

Introduction to Progent's Security Support Services
Coordinating data protection plus preparedness for restoring critical data and functions after an attack demands a continual process involving an array of technologies and processes. Progent's certified security consultants can support your business at whatever level in your attempt to secure your information network, from security audits to creating a complete security program. Important technologies supported by Progent's security engineers include Planning and Prevention, Data Restoration and Security Forensics, and Managed Protection from Email-Borne Attacks.

Designing and Implementing Protected Environments
Every business ought to develop a thoroughly thought out security plan that incorporates both preventive and responsive steps. The proactive plan is a collection of steps that works to minimize vulnerabilities. The reactive plan specifies activities to help IT staff to evaluate the damage caused by a breach, repair the damage, document the event, and restore business activity as soon as feasible. Progent can advise you how to design protection into your business operations. Progent can set up scanning software, create and build a secure IT infrastructure, and recommend procedures and policies to maximize the protection of your network. Progent's security experts are ready to help you to configure a firewall, deploy secure offsite connectivity to email and data, and install an efficient virtual private network (VPN).

If your company is looking for an affordable option for jobbing out your network security administration, Progent's 24x7 Monitoring Packages feature continual remote network tracking and quick resolution of problems.

Hybrid Cloud Solutions
Progent can assist your company you to design, deploy, manage and repair enterprise hybrid cloud solutions that combine physical and cloud infrastructure and that comply with regulatory data security standards. (Learn about Progent's Microsoft 365 Exchange Online integration with on-premises Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) planning and integration consulting.)

Data Recovery and Security Forensics
Progent has expertise in restoring networks and devices that have been compromised, are suspect, or have ceased to function following a security attack. Progent can help evaluate the damage caused by the attack, restore normal business operations, and retrieve data compromised as a result of the breach. Progent's certified specialists can also perform a comprehensive forensic analysis by going over event logs and utilizing a variety of advanced assessment tools. Progent's experience with security problems reduces your business disruption and permits Progent to suggest effective strategies to prevent or mitigate new attacks.

Ransomware Cleanup and Recovery Services
Progent offers the help of seasoned ransomware recovery consultants with the skills to restore a network damaged by a ransomware virus like Ryuk, Dharma, NotPetya, or MongoLock. To find out more, visit ransomware cleanup and recovery consulting.

{Work-from-Home (WFH) Security Consulting
Work-from-Home staff members typically utilize their personal computing devices and usually operate in a unsecured physical space. This situation multiplies their vulnerability to malware attacks and requires careful deployment of corporate firewalls, AV tools, MFA-based identity verification, remote endpoint monitoring, extensive user training, and the development of security policies based on best practices. Progent's veteran team of telecommuter solutions experts can assist you to design, configure and manage an effective cybersecurity solution that protects critical IT resources in networks that include remote workers.

Patch Management Services
Progent's managed services for software and firmware patch management offer organizations of any size a flexible and cost-effective solution for evaluating, testing, scheduling, applying, and documenting updates to your dynamic IT system. Besides optimizing the security and functionality of your IT environment, Progent's software/firmware update management services allow your in-house IT team to concentrate on line-of-business initiatives and activities that deliver the highest business value from your information network. Read more about Progent's patch management support services.

Progent's Fixed-price Managed Services for Information Security
Progent's low-cost ProSight line of managed services is designed to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all aspects of information assurance. ProSight managed services offered by Progent include:

ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates cutting edge behavior machine learning tools to guard endpoints as well as physical and virtual servers against new malware assaults such as ransomware and file-less exploits, which easily escape legacy signature-based AV products. ProSight Active Security Monitoring protects local and cloud-based resources and offers a unified platform to address the complete threat progression including blocking, infiltration detection, mitigation, remediation, and post-attack forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered threats. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.

ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
Progent's ProSight Enhanced Security Protection managed services deliver affordable in-depth protection for physical and virtual servers, workstations, mobile devices, and Exchange email. ProSight ESP uses adaptive security and advanced machine learning for round-the-clock monitoring and reacting to security threats from all attack vectors. ProSight ESP offers firewall protection, intrusion alarms, device management, and web filtering through cutting-edge technologies incorporated within a single agent accessible from a single console. Progent's data protection and virtualization consultants can assist you to design and configure a ProSight ESP environment that meets your company's unique requirements and that allows you prove compliance with government and industry data security standards. Progent will help you define and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that require immediate action. Progent's consultants can also help your company to set up and verify a backup and restore system like ProSight Data Protection Services so you can recover rapidly from a potentially disastrous cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange email filtering.

ProSight Data Protection Services: Managed Backup
Progent has partnered with leading backup technology companies to create ProSight Data Protection Services, a selection of subscription-based offerings that deliver backup-as-a-service (BaaS). All ProSight DPS products automate and monitor your backup operations and enable transparent backup and fast restoration of vital files/folders, apps, system images, plus VMs. ProSight DPS helps you avoid data loss caused by hardware failures, natural disasters, fire, cyber attacks such as ransomware, user error, ill-intentioned employees, or software bugs. Managed services available in the ProSight ProSight Data Protection portfolio include ProSight Ataro VM Backup, ProSight Ataro Office 365 Total Backup, ProSight ECHO Backup using Barracuda purpose-built storage, and ProSight MSP360 Hybrid Backup. Your Progent expert can help you to identify which of these fully managed services are most appropriate for your IT environment.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering service that incorporates the infrastructure of leading information security companies to provide centralized control and comprehensive protection for all your email traffic. The powerful architecture of Progent's Email Guard integrates cloud-based filtering with a local gateway device to offer complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. Email Guard's Cloud Protection Layer acts as a first line of defense and blocks most threats from making it to your security perimeter. This reduces your exposure to external attacks and conserves system bandwidth and storage. Email Guard's on-premises gateway appliance adds a further level of inspection for incoming email. For outbound email, the local security gateway provides AV and anti-spam protection, DLP, and email encryption. The local gateway can also help Exchange Server to track and safeguard internal email that originates and ends inside your security perimeter. For more information, see ProSight Email Guard spam filtering and data leakage protection.

ProSight Duo MFA: Two-factor Authentication Solutions
Progent's Duo authentication services utilize Cisco's Duo technology to protect against compromised passwords through the use of two-factor authentication. Duo enables single-tap identity verification on Apple iOS, Android, and other out-of-band devices. Using 2FA, whenever you log into a secured online account and enter your password you are asked to confirm who you are via a device that only you have and that uses a different network channel. A wide selection of devices can be used as this second means of ID validation including a smartphone or wearable, a hardware token, a landline phone, etc. You can designate multiple verification devices. To learn more about Duo identity validation services, see Cisco Duo MFA two-factor authentication (2FA) services for at-home workers.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small business can have its critical servers and applications hosted in a secure fault tolerant data center on a fast virtual machine host set up and managed by Progent's IT support experts. Under Progent's ProSight Virtual Hosting model, the client owns the data, the OS platforms, and the applications. Since the environment is virtualized, it can be ported immediately to a different hosting environment without requiring a lengthy and technically risky configuration procedure. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Find out more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: Infrastructure Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, retrieve and safeguard data about your IT infrastructure, procedures, business apps, and services. You can instantly locate passwords or IP addresses and be warned automatically about impending expirations of SSL certificates or warranties. By updating and organizing your IT infrastructure documentation, you can save up to half of time wasted trying to find critical information about your network. ProSight IT Asset Management features a centralized repository for storing and sharing all documents required for managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT information. Whether you�re making enhancements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the knowledge you require the instant you need it. Find out more about ProSight IT Asset Management service.

Specialized Security Services Available from Progent
Progent's certified security engineers can provide unique support in vital areas of computer protection including:

Information Risk Evaluation and Security Compliance Testing
Progent provides expertise with security auditing software such as Microsoft Baseline Security Analyzer and LANguard for performing a set of comprehensive network tests to identify potential security gaps. Progent has extensive skills with these and similar utilities and can assist your company to analyze assessment reports and react efficiently. Progent's certified security engineers also offer web application validation and can conduct expert assessments of enterprise-wide security to determine your company's compliance with major worldwide security specifications such as HIPAA, PCI, and ISO. Also, Progent can assess the strength of your wireless security covering in-place wireless appliances plus portable handsets. Learn more information about Progent's Vulnerability Audits and Security Compliance Testing.

Cisco Security, PIX and ASA Firewall, Virtual Private Network, Aironet and Meraki Wireless Support
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco Certified Network Professionals can deliver in-depth technical expertise for Cisco's entire range of security and Virtual Private Network technologies including PIX Series Firewalls and ASA Series Firewalls, the Catalyst FWSM, secure high-speed and IS routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed access points, and Catalyst switches. Read more information about Cisco Protection, Virtual Private Network (VPN) and Wireless Help.

Additional Firewall and Virtual Private Network Solutions
As well as supporting a wide array of network security solutions available from Microsoft and Cisco, Progent offers organizations of any size top-level support for technologies from other popular firewall and VPN vendors. Progent's engineers can provide:

• Check Point Software Technologies Expertise
• WatchGuard Engineering Services
• Juniper/NetScreen Integration
• SonicWall Inc. Consulting
• Symantec Corp Engineering Services

CISM Security Consulting Services
Certified Information Security Manager (CISM) identifies the basic competencies and international benchmarks of performance that computer security professionals are expected to master. CISM provides executive management the assurance that consultants who have been awarded their accreditation have the experience and knowledge to offer effective security administration and engineering services. Progent can offer a CISM consultant to assist your organization in key security disciplines such as data protection governance, vulnerability assessment, information protection program control, and incident handling support.

Find out additional details concerning Progent's CISM Security Support Assistance.

CISSP Security Consulting Services
Progent's CISSP experts are cybersecurity engineers who have been awarded CISSP accreditation as a result of verified professional work, rigorous study, and exhaustive examination. CISSP Certification recognizes mastery of an international standard for IT security. ANSI has given the CISSP credential official recognition in the field of information security under ISO/IEC 17024. Fields of knowledge covered under CISSP include cybersecurity management practices, security design and models, connection control systems, software development security, operations security, hardware security, cryptography, telecommunications, network security, and disaster recovery planning.

Find out more information about Progent's Certified Information Systems Security Professionals (CISSP) Support Expertise.

CISSP-ISSAP Certified Consultants for Secure Network Architecture
Progent's ISSAP Premier security experts have earned ISSAP status after rigorous examination and substantial hands-on work with network security design. ISSAP consultants have in-depth understanding of access management systems and methodologies, telecommunications and network protection, cryptography, requirements analysis, BCP and DRP, and physical security. Progent's ISSAP-premier security consultants can assist your business with all aspects of architecture security.

Read additional information concerning Progent's ISSAP Accredited Protected System Architecture Consulting Support.

CISSP-ISSEP Premier Cybersecurity Engineering Consultants
Cybersecurity consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide large organizations with the expertise associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent offers the support of a certified CISSP-ISSEP cybersecurity expert to assist your enterprise to utilize current system security engineering principles and techniques in system development, evaluate system security designs according to security engineering best practices, produce viable system designs that include compliant cybersecurity features for all key system functions, develop effective design strategies to provide operational security, perform in-depth risk analysis, and recommend realistic cybersecurity models that balance your operational goals with your organization's tolerance for risk.

Learn more about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.

Certified Information Systems Auditor (CISA) Support Expertise
The Certified Information Systems Auditor accreditation is a recognized qualification that represents mastery in network security auditing. Certified by the American National Standards Institute (ANSI), the CISA credential requires that candidates undergo a comprehensive test administered by the ISACA international professional group. Progent can provide the expertise of a CISA-Premier security professional able to assist companies in the fields of IS audit process, IT enforcement, systems and architecture planned useful life, information technology support, safeguarding information resources, and disaster recovery preparedness.

Find out more information about Progent's CISA Support Expertise.

CRISC Risk Mitigation Consultants
The CRISC program was established by ISACA in 2010 to validate an IT professional's ability to design, deploy, and maintain IS control mechanisms to mitigate network risk. Progent offers the expertise of a CRISC-certified consultant to assist your company to create and carry out a workplace continuity or disaster recovery strategy that follows leading practices identified by CRISC and crafted to match your company's risk appetite, business goals, and budgetary guidelines. Progent's network risk management expertise is complementary to the support provided by Progent's CISA-Certified consultants for objectively auditing your IS management mechanisms and also with the expertise of Progent's CISM experts for defining security policies and procedures.

Get additional details about Progent's CRISC-certified Risk Management Support.

Global Information Assurance Certification Support Services
Global Information Assurance Certification was founded in 1999 to validate the skill of information technology security engineers. GIAC's goal is to make sure that an accredited security consultant has the knowledge appropriate to provide support in vital categories of system, information, and application software security. GIAC certifications are acknowledged by businesses and government organizations all over the world including U.S. National Security Agency (NSA). Progent offers the expertise of GIAC certified consultants for all of the security services covered under GIAC certification programs such as auditing perimeters, security incident handling, intrusion detection, web-based services security, and SIEM solutions.

Learn more details about Progent's GIAC Information Assurance Expertise.

Depend on Progent for Network Security Expertise
If your organization is located in Boston Massachusetts and you want network security expertise, phone Progent at 800-993-9400 or go to Contact Progent.

New England Contact Information:
Progent offers consulting services and onsite technical support throughout New England.