To get fast online assistance with network security issues, businesses in Boston Massachusetts can find high-level expertise from Progent's certified security engineers. Progent's remote service staff is available to provide efficient and economical assistance with security problems that threaten the productivity of your information system. Progent's accredited security engineers are premier to support systems based on Microsoft Windows, Linux, Apple macOS and OS X, and popular versions of UNIX. Progent can deliver expert help for vital cybersecurity and restoration technologies such as AI-based EDR (End Point Protection and Response), MDR (Managed Detection and Response), full system restore validation, immutable backup, and off-premises backup. Progent's broad array of consulting services covers firewall technology, email security, protected system design, and business continuity planning. Progent's support team has earned the industry's top security certifications including Certified Information Systems Auditor and CISSP.

Progent offers online security assistance on a by-the-minute model with no minimum call duration and no extra fees for sign-up or off-hour service. By billing per minute and by providing top-level expertise, Progent's pricing structure keeps costs under control and eliminates situations where simple solutions turn into big expenses.

Ransomware Hot Line: 800-462-8800
Ransomware needs time to work its way through a target network. Because of this, ransomware attacks are commonly unleashed on weekends and at night, when support staff are likely to take longer to recognize a break-in and are less able to organize a rapid and forceful defense. The more lateral progress ransomware can achieve inside a target's network, the longer it takes to recover basic operations and damaged files and the more information can be stolen and posted to the dark web. Progent's Ransomware Hot Line is intended to guide organizations to complete the urgent first steps in mitigating a ransomware attack by containing the malware. Progent's online ransomware experts can assist you to locate and isolate infected servers and endpoints and protect clean assets from being compromised. If your system has been penetrated by any version of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

We've Been Hacked: What Are We Supposed to Do Now?
Network Security ConsultantsIn case your network is now experiencing a network security emergency other than ransomware, go to Progent's Emergency Online Computer Support to learn how to get immediate help. Progent has a team of certified cybersecurity experts who offer online and onsite assistance that includes threat containment, mitigation, recovery, forensics, and enhancement of your cybersecurity defense to protect against future exploits.

For businesses that have prepared in advance for a security breach, the step-by-step incident handling procedure outlined by GIAC (Global Information Assurance Certification) is Progent's preferred method of handling a serious security penetration.

Overview of Progent's Security Services
Managing data security and preparation for recovering vital data and functions after a security breach demands a continual effort that entails an array of technologies and processes. Progent's security professionals can help your organization at whatever level in your efforts to safeguard your information network, ranging from security evaluation to creating a comprehensive security strategy. Some areas covered by Progent's experts include Security Planning and Prevention, Information Restoration and Security Forensics, and Outsourced Protection from E-mail-Based Threats.

Planning and Implementing Secure Networks
Every organization ought to develop a carefully thought out security strategy that includes both proactive and responsive steps. The proactive plan is a collection of precautions that helps to reduce vulnerabilities. The post-attack plan specifies activities to assist IT personnel to evaluate the damage caused by a breach, repair the damage, record the experience, and revive network functions as soon as feasible. Progent can advise you how to build protection into your business processes. Progent can install auditing utilities, define and implement a secure network infrastructure, and propose procedures and policies to maximize the protection of your information system. Progent's security experts are ready to assist you to configure a firewall, deploy protected remote access to e-mail and information, and install an effective virtual private network (VPN).

If your company is looking for an affordable way for outsourcing your network security management, Progent's Round-the-clock Monitoring Options include non-stop online system monitoring and immediate resolution of emergencies.

Hybrid Cloud Solutions
Progent can help your IT team you to design, implement, administer and repair enterprise hybrid cloud solutions that incorporate physical and cloud infrastructure and that comply with regulatory data security standards. (Learn about Progent's Microsoft 365 integration solutions with on-premises Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration expertise.)

System Recovery and Failure Analysis
Progent provides skill in recovering systems and computers that have been hacked, are in question, or have stopped working because of a security attack. Progent can help assess the damage resulting from the breach, restore ordinary functions, and retrieve information lost owing to the event. Progent's certified specialists can also oversee a thorough forensic analysis by going over event logs and using a variety of proven forensics techniques. Progent's experience with security consulting reduces your downtime and permits Progent to propose effective measures to prevent or contain future assaults.

Ransomware Cleanup and Recovery Services
Progent can provide the help of experienced ransomware recovery consultants with the knowledge to reconstruct a network victimized by a ransomware cryptoworm like Ryuk, Dharma, Hermes, or Locky. For more information, see ransomware removal and restoration expertise.

Work-from-Home (WFH) Security Solutions
At-home workers typically utilize their personal computers and usually work in a poorly secured physical environment. This situation multiplies their vulnerability to cyber attacks and requires judicious configuration of corporate firewalls, AV tools, MFA-based identity verification, remote endpoint monitoring, thorough user training, and the development of policies based on leading practices. Progent's seasoned team of Work-from-home support experts can help your business to design, implement and maintain a compliant cybersecurity solution that guards vital IT resources in environments that incorporate an at-home workforce and hybrid workers.

Patch Management Services
Progent's support services for software and firmware patch management offer businesses of all sizes a flexible and cost-effective alternative for evaluating, testing, scheduling, applying, and tracking software and firmware updates to your ever-evolving IT system. Besides optimizing the security and functionality of your computer environment, Progent's software/firmware update management services free up time for your in-house IT team to focus on line-of-business projects and tasks that derive the highest business value from your network. Read more about Progent's patch management services.

Extended Detection and Response (XDR) Powered by SentinelOne
SentinelOne's Singularity product line is a subscription-based, cloud-centered cyberthreat defense stack that includes computer learning algorithms and professional services to deliver enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's low-profile agents can be installed in a few minutes to protect popular endpoints against modern cyberthreats including ransomware, familiar and new malware, trojans, hacking tool sets, RAM exploits, script misuse, harmful macros, and living-off-the-land abuse. Progent is a certified SentinelOne Partner and dealer and oversees thousands of endpoints protected by SentinelOne technology. SentinelOne is always the initial EDR response software deployed by Progent to provide control and visibility of a customer's system at the outset of a ransomware recovery. For more details, see Progent's SentinelOne-based Extended Detection and Response solutions.

Consulting Services for Horizon3.ai's NodeZero PEN Testing Platform
NodeZero from Horizon3.ai is a leading-edge penetration test (pentest) product family that supports repeated, simultaneous, programmable testing of your internal and perimeter network to help you find, rank, remediate, and confirm security vulnerabilities before threat actors can take advantage of them. NodeZero pentests can deploy decoys called tripwires such as bogus credentials to find out when your network is currently under attack across various attack paths. Tripwires generate sufficient information to allow you to take action quickly with your incident response tools and procedures before an assailant can compromise your environment. Progent can provide the expertise of a NodeZero Certified Operator who can help you to deploy NodeZero to perform comprehensive penetration tests of your network perimeter and your internal network in order to determine your current security profile. Progent's NodeZero experts can also help you to strengthen your network security and can help you to design and deploy a cohesive cybersecurity strategy that simplifies management and delivers optimum protection for on-prem, cloud-based, and perimeter IT resources. To find out more information about Progent's vulnerability analysis solutions based on on NodeZero's pentest products, visit Consulting Services for NodeZero's Pentest Products.

Stealth Penetration Security Testing Services
Stealth intrusion checking is an important component of any comprehensive network security strategy. Progent's security experts can perform thorough intrusion tests without the knowledge of your company's internal network support staff. Unannounced penetration checking uncovers whether current security defense tools such as intrusion incident warnings and event history monitoring are correctly set up and consistently monitored. Progent can provide ongoing automatic PEN testing to map your internal/external attack surface and to detect ways that vulnerabilities, improper configurations, stolen credentials, overlooked patches, and dangerous product defaults can be chained together by threat actors into the multi-front attacks common to the latest variants of ransomware. Get additional information about Progent's Stealth Penetration Intrusion Evaluation Consultants.

Progent's Low-Cost Managed Services for Information Security
Progent's value-priced ProSight portfolio of outsourced network management services is intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. ProSight managed services offered by Progent include:

ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates SentinelOne's cutting edge behavior-based machine learning technology to guard endpoints as well as servers and VMs against modern malware attacks such as ransomware and file-less exploits, which easily evade legacy signature-matching anti-virus products. ProSight ASM protects local and cloud-based resources and offers a single platform to automate the entire malware attack progression including blocking, detection, mitigation, remediation, and post-attack forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered threats. Progent is a SentinelOne Partner. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery based on SentinelOne technology.

ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
Progent's ProSight Enhanced Security Protection (ESP) managed services deliver affordable multi-layer protection for physical and virtual servers, workstations, smartphones, and Exchange email. ProSight ESP uses contextual security and advanced machine learning for round-the-clock monitoring and reacting to cyber threats from all attack vectors. ProSight ESP offers two-way firewall protection, intrusion alerts, endpoint control, and web filtering via cutting-edge tools incorporated within a single agent managed from a single console. Progent's data protection and virtualization experts can assist your business to plan and configure a ProSight ESP deployment that meets your company's unique needs and that helps you demonstrate compliance with government and industry data security standards. Progent will help you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that call for urgent attention. Progent's consultants can also assist you to set up and verify a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Microsoft Exchange email filtering.

ProSight DPS: Managed Backup and Recovery
Progent has partnered with leading backup product companies to create ProSight Data Protection Services (DPS), a selection of offerings that provide backup-as-a-service. All ProSight DPS products automate and track your backup processes and allow transparent backup and rapid restoration of critical files/folders, apps, images, plus VMs. ProSight DPS helps you recover from data loss caused by hardware failures, natural disasters, fire, cyber attacks like ransomware, human error, ill-intentioned employees, or software glitches. Managed backup services in the ProSight DPS selection include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup using Barracuda purpose-built storage, and ProSight DPS MSP360 Hybrid Backup. Your Progent consultant can help you to determine which of these fully managed services are most appropriate for your IT environment.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering and email encryption service that uses the infrastructure of top data security companies to provide web-based management and comprehensive security for your email traffic. The hybrid structure of Progent's Email Guard integrates a Cloud Protection Layer with a local gateway device to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne malware. Email Guard's cloud filter acts as a preliminary barricade and blocks the vast majority of threats from reaching your network firewall. This decreases your exposure to external threats and saves system bandwidth and storage space. Email Guard's on-premises gateway appliance provides a deeper layer of analysis for inbound email. For outgoing email, the on-premises security gateway offers AV and anti-spam protection, DLP, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that stays inside your security perimeter. For more details, see Email Guard spam filtering and data leakage protection.

ProSight Duo MFA: Two-factor Authentication (2FA) Services
Progent's Duo MFA service plans utilize Cisco's Duo cloud technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo supports single-tap identity confirmation with iOS, Android, and other personal devices. Using Duo 2FA, when you sign into a protected online account and give your password you are asked to verify who you are via a unit that only you possess and that uses a different ("out-of-band") network channel. A broad range of devices can be utilized for this second means of authentication including a smartphone or watch, a hardware token, a landline phone, etc. You may designate multiple verification devices. For details about ProSight Duo identity validation services, go to Duo MFA two-factor authentication services for an at-home workforce.

ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a protected fault tolerant data center on a fast virtual machine host set up and maintained by Progent's network support experts. With the ProSight Virtual Hosting service model, the customer owns the data, the operating system platforms, and the apps. Because the system is virtualized, it can be moved easily to an alternate hosting solution without requiring a lengthy and technically risky reinstallation procedure. With ProSight Virtual Hosting, you are not tied one hosting provider. Find out more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: Network Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, retrieve and safeguard information about your IT infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be warned about upcoming expirations of SSLs or domains. By updating and managing your network documentation, you can save up to 50% of time wasted trying to find vital information about your network. ProSight IT Asset Management features a centralized location for holding and sharing all documents required for managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT data. Whether you're making improvements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you need as soon as you need it. Learn more details about ProSight IT Asset Management service.

Specialized Security Expertise Available from Progent
Progent's security engineers can provide world-class specialized help in vital areas of network security including:

Information Risk Audits and Compliance Assessment
Progent provides expertise with security auditing tools such as Microsoft Baseline Security Analyzer or LANguard from GFI for performing a variety of comprehensive system scans to uncover possible security problems. Progent has broad experience with testing tools and can assist your company to understand assessment results and respond efficiently. Progent's certified security consultants also can perform web software testing and can conduct thorough assessments of enterprise-wide security to assess your company's compliance with major industry security specifications including HIPAA, NIST, and ISO 17799. In addition, Progent can evaluate the effectiveness of your wireless protection covering stationary wireless appliances as well as mobile handsets. Get the details about Progent's Security Vulnerability Evaluation and Security Compliance Testing.

Cisco Network Security, PIX and ASA Firewall, Virtual Private Network, Aironet and Meraki Wireless Help
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco Certified Network Professionals can provide world-class technical support for Cisco's entire range of protection and Virtual Private Network solutions such as PIX 500 Firewalls and ASA Series Firewalls, the Catalyst Firewall Services Module, secure high-speed and IS routers, wireless access points, Cisco Meraki cloud-managed APs, and Catalyst switches. Find out additional details concerning Cisco Protection, Virtual Private Network (VPN) and Aironet Wireless Help.

Other Firewall and Virtual Private Network Technologies
As well as being expert in a broad array of network security solutions available from Microsoft and Cisco, Progent offers companies of any size top-level engineering services for technologies from other important firewall and Virtual Private Network vendors. Progent's consultants can provide:

Certified Information Security Manager Security Support Expertise
Certified Information Security Manager Engineers for Boston MassachusettsCISM identifies the core skills and worldwide benchmarks of performance that information technology security professionals are expected to master. It offers business management the assurance that those who have been awarded their CISM have the experience and skill to provide effective security management and consulting services. Progent can provide a CISM-certified consultant to help your organization in vital security disciplines such as data protection governance, risk assessment, information protection process management, and incident response management.

Read more details about Progent's Certified Information Security Manager (CISM) Security Support Assistance.

CISSP Security Support Services
CISSP Premier System Security Engineers for Boston MassachusettsProgent's Certified Information Systems Security Professionals (CISSPs) are cybersecurity engineers who have earned CISSP certification through demonstrated experience, extensive study, and formal examination. CISSP Certification recognizes mastery of a worldwide standard for information security. ANSI has granted the CISSP credential accreditation in the field of IT security under ISO/IEC 17024. Fields of knowledge included within CISSP include security administration procedures, security architecture and models, connection permission systems, software development security, operations security, hardware security, cryptography, telecommunications, Internet security, and business continuity planning.

Read additional information concerning Progent's CISSP Support Services.

CISSP-ISSAP Premier Consultants for Secure Network Architecture
CISSP Information Systems Security Architecture Professionals for Boston MassachusettsProgent's ISSAP Premier security experts are specialists who have earned ISSAP certification after rigorous testing and significant hands-on work with network security design. ISSAP consultants possess comprehensive understanding of access management mechanisms and techniques, phone system and network security, cryptography, needs evaluation, business continuity and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-certified security consultants can help your business with all phases of architecture security.

Read additional information concerning Progent's ISSAP Certified Protected Network Infrastructure Consulting Services.

CISSP-ISSEP Premier Security Engineering Consultants
CISSP-ISSEP certified Network Security ConsultantsNetwork Security consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide large organizations with the services associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent can provide the support of a certified CISSP-ISSEP network security expert to assist your enterprise to follow modern system security engineering theory and techniques in system development, review system security designs according to cybersecurity engineering leading practices, produce cohesive system designs that include compliant cybersecurity mechanisms for all critical system functions, develop efficient design strategies to provide protection for operations, perform in-depth risk analysis, and recommend practical security models that balance your operational requirements with your company's risk tolerance.

Learn more about Progent's CISSP-ISSEP Network Security Engineering Consulting.

Certified Information Systems Auditor (CISA) Support Expertise
CISA Cybersecurity Auditor Experts for Boston MassachusettsThe CISA accreditation is a globally recognized achievement that represents mastery in network security auditing. Certified by the American National Standards Institute, the CISA accreditation has consultants pass an exhaustive examination administered by the ISACA professional group. Progent offers the services of a CISA-Certified security professional able to assist businesses in the fields of information systems audit services, IT administration, network assets and infrastructure lifecycle, information technology support, safeguarding information assets, and business continuity preparedness.

Get more information about Progent's CISA Consulting Services.

CRISC Network Risk Mitigation Experts
CRISC Network Risk Experts for Boston MassachusettsThe CRISC certification program was established by ISACA to verify an IT professional's skills to plan, deploy, and maintain IS control mechanisms to mitigate network risk. Progent offers the expertise of a CRISC-certified consultant to assist you to develop and carry out a workplace continuity plan that follows industry best practices identified by CRISC and crafted to match your company's risk tolerance, business objectives, and budgetary guidelines. Progent's risk management services are a good fit the services provided by Progent's CISA-Certified consultants for impartially auditing your IT control mechanisms and with the services of Progent's CISM consultants for designing company-wide security policies and procedures.

Get additional information concerning Progent's CRISC IT Risk Management Consulting.

Global Information Assurance Certification Professional Services
Network Security Consultants with Global Information Assurance Certification for Boston MassachusettsGlobal Information Assurance Certification was founded in 1999 to certify the knowledge of information technology security professionals. GIAC's goal is to make sure that an accredited professional has the skills necessary to deliver services in critical areas of system, data, and application software security. GIAC accreditations are acknowledged by companies and government organizations all over the world including United States NSA. Progent offers the support of GIAC certified professionals for any of the network security services covered under GIAC certification programs including auditing networks, security incident response, traffic analysis, web-based application security, and security information and event management (SIEM) solutions.

Learn more details concerning Progent's GIAC Information Assurance Services.

Get in Touch with Progent for Computer Security Consulting Services
If your business is situated in Boston Massachusetts and you're trying to find computer security help, call Progent at 800-993-9400 or refer to Contact Progent.

New England Contact Information:
Progent offers consulting services and onsite technical support throughout New England.

Onsite IT Consulting
Progent locations in New England

City Address Phone Link
Boston 201 Washington Street
Boston, MA 02108
United States
(857) 770-0339 Boston Network Support Services
Lawrence 280 Merrimack St, Ste 315 - Fl 3
Lawrence, MA 01843
United States
(978) 989-6597 Lawrence Network Support Services
Manchester 1087 Elm Street, Suite 201
Manchester, NH 03101
United States
(603) 463-0063 Manchester Network Support Services
Providence 166 Valley Street
Providence, RI 02909
United States
(401) 354-1881 Providence Network Support Services
Waltham 303 Wyman Street
Waltham, MA 02451
United States
(617) 581-0770 Waltham Network Support Services




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  • Immediate Engineer Lync Server 2013 and Android
    Consulting Lync Server 2013 Persistent Chat

    Lync Server 2013, rebranded Skype for Business, allows organizations of all sizes to create a manageable and secure communications environment that supports the modern Bring-Your-Own-Device computing style with IM, presence, audio/video and web conferencing with application sharing and whiteboard, as well as IP and PSTN telephony across a broad assortment of stationary PCs and mobile endpoints. Progent's Microsoft-certified Lync 2013 consultants and system integrators can help you to evaluate the advantages of Lync 2013, create an on-premises, cloud-based (via Microsoft Lync Online) or hybrid topology suitable for your present and future goals, implement Lync 2013 in a way that expedites your ROI, and provide custom webinar and onsite training to your management staff and users. Progent offers in-depth expertise in key pieces of a Lync Server 2013 solution that include Windows Server, SQL Server and Exchange Server, and Progent can help you to combine Lync 2013 with key Microsoft 365 apps including Outlook and PowerPoint.

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  • Windows 7 IT Services Windows 7 Upgrade Integration Services
  • Windows Server 2008 BranchCache Engineer Windows Server 2008 Hyper-VI Support Outsourcing
  • Windows and Solaris Remote Technical Support Network Consultant Windows, UNIX, Solaris
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  • Consulting XenApp Application Delivery
    Citrix XenApp Windows Application Delivery Engineer

    Progent's Citrix experts can assist you to plan, implement, administer, and troubleshoot a virtualized Windows application delivery system based on Citrix XenApp. Progent's Cisco-certified CCIE network engineers can help you optimize your infrastructure for delivering server-side and client-side applications, and Progent's remote datacenter support experts can help you to administer and support an off-site datacenter that features high uptime, enhanced protection, and fast disaster recovery.

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