Cybersecurity and Information Assurance Consulting
Boston Enterprise and Small Business Computer Networks
For immediate online help with computer security issues, companies in Boston Massachusetts have access to world-class troubleshooting from Progent's security professionals. Progent's remote support staff is available to offer efficient and economical help with security issues that are impacting the productivity of your information system. Progent's accredited engineers are premier to support systems based on Microsoft, Linux, Apple macOS and OS X, and popular versions of UNIX. Progent can provide advanced guidance for critical cybersecurity and recovery solutions including AI-based End Point Protection and Response, MDR (Managed Detection and Response), full system restoration testing, immutable backup, and off-site backup. Progent's wide selection of consulting services covers firewall technology, email security, protected system infrastructure, and disaster recovery preparedness. Progent's technical support staff has been awarded the industry's top security credentials including Certified Information Security Manager and ISSAP.
Progent provides remote security support services on a by-the-minute basis with no minimum call duration and no extra fees for setup or after hours support. By charging by the minute and by delivering top-level help, Progent's billing model keeps expenses low and avoids situations where simple fixes result in major charges.
Ransomware Hot Line: 800-462-8800
Ransomware needs time to steal its way through a network. For this reason, ransomware attacks are commonly unleashed on weekends and at night, when IT staff may be slower to become aware of a penetration and are least able to organize a quick and coordinated response. The more lateral progress ransomware is able to achieve within a target's network, the longer it takes to recover basic IT services and damaged files and the more information can be exfiltrated to the dark web. Progent's Ransomware Hot Line is designed to help organizations to take the time-critical first phase in responding to a ransomware assault by stopping the bleeding. Progent's online ransomware engineers can assist you to locate and quarantine infected servers and endpoints and guard undamaged resources from being penetrated. If your system has been breached by any version of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Our System Has Been Attacked: What Do We Do Now?
In case your business is now fighting a network security crisis other than ransomware, go to Progent's Emergency Online Technical Help to find out how to get fast assistance. Progent maintains a team of veteran cybersecurity experts who offer online and onsite support that includes threat containment, mitigation, recovery, forensics, and hardening of your security defense to protect against future attacks.
For companies that have prepared beforehand for being hacked, the formal post-attack response procedure outlined by Global Information Assurance Certification is Progent's approved method of responding to a major security penetration.
Overview of Security Expertise
Managing data security as well as preparation for restoring vital information and systems after a security breach demands an on-going program that entails an array of technologies and procedures. Progent's security consultants can support your organization at all levels in your attempt to secure your information network, from security assessments to designing a comprehensive security plan. Some technologies covered by Progent's security engineers include Security Planning and Implementation, Information Restoration and Security Forensics, and Managed Protection from Email-Borne Threats.
Planning and Building Protected Networks
Every organization ought to have a thoroughly thought out security strategy that includes both proactive and responsive activity. The proactive strategy is a collection of precautions that works to minimize security gaps. The post-attack plan specifies procedures to assist security personnel to assess the losses resulting from a breach, remediate the damage, record the experience, and restore network activity as quickly as feasible. Progent can show you how to incorporate protection into your business operations. Progent can set up scanning utilities, create and implement a secure computer infrastructure, and propose processes and policies that will enhance the safety of your information system. Progent's security experts are ready to assist you to set up a firewall, design protected online and mobile access to e-mail and information, and configure an effective virtual private network.
If your company is looking for an economical option for outsourcing your security administration, Progent's Round-the-clock Monitoring Packages feature non-stop remote network tracking and fast resolution of emergencies.
Hybrid Cloud Solutions
Progent can assist your IT team you to plan, implement, manage and troubleshoot enterprise hybrid cloud solutions that incorporate local and cloud-based infrastructure and that comply with government and industry data security requirements. (Learn about Progent's Microsoft 365 Exchange Online integration with on-premises installations of Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud integration expertise.)
System Restoration and Failure Analysis
Progent has expertise in restoring networks and computers that have been compromised, are in question, or have stopped working because of a security breach. Progent can show you how to assess the damage caused by the attack, return your company to normal business operations, and recover information compromised owing to the breach. Progent's security engineers can also oversee a comprehensive failure evaluation by going over activity logs and using a variety of proven assessment techniques. Progent's background with security consulting minimizes your off-air time and permits Progent to suggest efficient strategies to avoid or contain future attacks.
Ransomware Removal and Recovery Consulting
Progent offers the services of experienced ransomware recovery experts with the knowledge to rebuild an information system that has suffered an attack by a ransomware cryptoworm like Ryuk, Dharma, Hermes, or Locky. For more information, see ransomware cleanup and restoration consulting.
Work-from-Home Security Solutions
Work-from-Home staff members typically utilize their own computers and usually work in a unsecured physical area. This situation increases their susceptibility to malware attacks and calls for judicious deployment of firewalls, AV tools, multi-factor authentication, remote endpoint monitoring, thorough user training, and the development of policies built on leading practices. Progent's seasoned team of at-home workforce support experts can assist your business to plan, implement and manage an effective security solution that protects critical IT assets in networks that incorporate an at-home workforce as well as hybrid workers.
Software/Firmware Update Management Services
Progent's managed services for patch management provide businesses of any size a versatile and cost-effective solution for assessing, testing, scheduling, applying, and tracking software and firmware updates to your ever-evolving IT system. In addition to optimizing the protection and reliability of your IT network, Progent's software/firmware update management services free up time for your in-house IT staff to concentrate on more strategic initiatives and tasks that derive maximum business value from your information network. Read more about Progent's software/firmware update management services.
Extended Detection and Response Based on SentinelOne
SentinelOne's Singularity product line is a subscription-based, cloud-centric cyberthreat management stack that includes AI software and professional services to provide enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's low-profile agents can be installed in minutes to defend popular endpoints against modern threats including ransomware, familiar and new malware, trojans, hacking tool sets, RAM exploits, script misuse, harmful macros, and living-off-the-land abuse. Progent is a certified SentinelOne Partner and reseller and manages thousands of endpoints protected by SentinelOne technology. SentinelOne is always the first EDR response software activated by Progent to provide control and visibility of a customer's network in the first stages of a ransomware recovery emergency. For more details, refer to Progent's SentinelOne-based Extended Detection and Response (XDR) consulting.
Support for Horizon3.ai's NodeZero Pentest Products
NodeZero from Horizon3.ai is a leading-edge penetration test (pentest) platform that can deliver continuous, simultaneous, programmable assessment of your internal and perimeter network so you can uncover, rank, fix, and confirm cybersecurity weaknesses before malicious hackers can exploit them. NodeZero pentests can strategically plant decoys called tripwires like bogus credentials to find out when your network is being targeted along various attack paths. Tripwires generate sufficient information to make it possible to take action quickly with your incident response workflows before an assailant can compromise your environment. Progent can provide the skills of a NodeZero Certified Operator (NCO) who can assist you to deploy NodeZero to carry out comprehensive pentests of your network perimeter and your internal IT infrastructure so you can evaluate your current security profile. Progent can also help you to strengthen your network security and can help you to plan and deploy a cohesive cybersecurity ecosystem that simplifies management and provides optimum protection for on-prem, cloud-based, and perimeter IT resources. To learn additional details about Progent's vulnerability analysis services powered by on NodeZero's PEN test products, refer to Consulting Services for NodeZero's PEN Test Products.
Stealth Penetration Security Assessment Services
Stealth penetration testing is an important component of any overall network security strategy. Progent's security experts can perform thorough intrusion tests without the knowledge of your organization's in-house IT staff. Unannounced penetration checking uncovers whether current security monitoring tools such as intrusion detection warnings and event log monitoring are correctly configured and actively monitored. Progent can implement ongoing automatic PEN testing to define your internal/external attack surface and to detect ways that vulnerabilities, improper configurations, compromised credentials, overlooked patches, and ill-advised product defaults can be combined by hackers into the multi-vector attacks common to modern variants of ransomware. Learn more about Progent's Stealth PEN Testing Experts.
Progent's Fixed-price Managed Services for Information Assurance
Progent's low-cost ProSight portfolio of network monitoring and management services is intended to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all aspects of information assurance. ProSight managed services available from Progent include:
ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates SentinelOne's cutting edge behavior-based machine learning technology to guard endpoint devices and servers and VMs against modern malware attacks like ransomware and email phishing, which routinely evade legacy signature-based anti-virus products. ProSight Active Security Monitoring safeguards local and cloud resources and provides a single platform to automate the complete malware attack progression including blocking, identification, containment, cleanup, and forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered attacks. Progent is a SentinelOne Partner. Read more about Progent's
ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
Progent's ProSight Enhanced Security Protection managed services deliver affordable multi-layer security for physical and virtual servers, desktops, smartphones, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced machine learning for continuously monitoring and responding to cyber assaults from all attack vectors. ProSight ESP offers firewall protection, intrusion alarms, device control, and web filtering through leading-edge tools incorporated within one agent accessible from a unified console. Progent's data protection and virtualization consultants can assist you to plan and implement a ProSight ESP deployment that addresses your company's specific needs and that helps you achieve and demonstrate compliance with legal and industry information security regulations. Progent will assist you define and configure policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that require urgent attention. Progent's consultants can also assist you to install and verify a backup and disaster recovery system such as ProSight Data Protection Services so you can get back in business rapidly from a potentially disastrous security attack like ransomware. Read more about Progent's
ProSight Data Protection Services: Managed Cloud Backup
Progent has partnered with advanced backup/restore technology vendors to produce ProSight Data Protection Services, a portfolio of management offerings that deliver backup-as-a-service. All ProSight DPS products manage and track your backup operations and enable non-disruptive backup and rapid restoration of important files, applications, images, and Hyper-V and VMware virtual machines. ProSight DPS lets you protect against data loss resulting from equipment failures, natural calamities, fire, cyber attacks like ransomware, user mistakes, ill-intentioned employees, or software bugs. Managed backup services available in the ProSight DPS product line include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup based on Barracuda dedicated storage, and ProSight MSP360 Cloud and On-prem Backup. Your Progent expert can help you to determine which of these fully managed services are most appropriate for your IT environment.
ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the technology of leading data security companies to provide centralized management and comprehensive protection for all your inbound and outbound email. The powerful structure of Progent's Email Guard combines a Cloud Protection Layer with an on-premises gateway appliance to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The cloud filter acts as a preliminary barricade and keeps most unwanted email from reaching your security perimeter. This decreases your vulnerability to external attacks and conserves system bandwidth and storage space. Email Guard's onsite gateway appliance adds a further layer of analysis for incoming email. For outbound email, the onsite security gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The on-premises security gateway can also assist Exchange Server to monitor and protect internal email traffic that stays within your corporate firewall. For more details, see ProSight Email Guard spam and content filtering.
ProSight Duo MFA: Two-factor Authentication (2FA) Services
Progent's Duo MFA service plans utilize Cisco's Duo cloud technology to protect against compromised passwords by using two-factor authentication. Duo enables one-tap identity confirmation on iOS, Android, and other out-of-band devices. Using 2FA, when you log into a protected application and give your password you are requested to confirm your identity on a device that only you possess and that uses a different network channel. A wide selection of devices can be utilized as this added means of authentication including a smartphone or watch, a hardware/software token, a landline telephone, etc. You may register multiple verification devices. To learn more about Duo two-factor identity validation services, refer to Cisco Duo MFA two-factor authentication (2FA) services for telecommuters.
ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small business can have its critical servers and applications hosted in a secure Tier III data center on a fast virtual machine host set up and managed by Progent's network support experts. With the ProSight Virtual Hosting model, the client owns the data, the operating system platforms, and the apps. Because the environment is virtualized, it can be ported easily to a different hosting environment without a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Find out more about ProSight Virtual Hosting services.
ProSight IT Asset Management: Infrastructure Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, find and protect information related to your IT infrastructure, processes, business apps, and services. You can instantly find passwords or serial numbers and be alerted about impending expirations of SSLs or warranties. By updating and organizing your IT documentation, you can eliminate as much as 50% of time thrown away searching for critical information about your IT network. ProSight IT Asset Management includes a common repository for storing and sharing all documents related to managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT information. Whether you're planning enhancements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you need as soon as you need it. Find out more about ProSight IT Asset Management service.
Special Security Services Offered by Progent
Progent's certified engineers can provide unique support in vital facets of IT security such as:
Vulnerability Audits and Compliance Testing
Progent offers experience with security evaluation utilities such as Microsoft Baseline Security Analyzer or LANguard for conducting a set of automatic system tests to identify possible security problems. Progent has extensive skills with scanning utilities and can assist you to analyze audit results and respond efficiently. Progent's certified security engineers also can perform web software validation and can conduct expert assessments of enterprise-wide security to determine your organization's compliance with key global security standards including FISMA, PCI, and ISO. In addition, Progent can assess the strength of your wireless protection covering stationary wireless equipment plus portable handsets. Get more details concerning Progent's Security Vulnerability Audits and Security Compliance Testing.
Cisco Security, PIX and ASA Firewall, Virtual Private Network, Aironet and Meraki Wi-Fi Consulting
Progent's Cisco CCIE engineers and Cisco CCNP experts can deliver in-depth consulting expertise for Cisco's entire family of protection and Virtual Private Network products such as PIX 500 Series Firewalls and ASA 5500 Series Firewalls, the Catalyst Firewall Services Module (FWSM), protected broadband and integrated services routers, Aironet wireless access points, Meraki cloud-managed Wi-Fi APs, and Catalyst switches. Read additional details concerning Cisco Security, VPN and Wireless Support.
Additional Firewall and VPN Technologies
As well as being expert in a wide array of security technologies available from Microsoft and Cisco, Progent offers businesses of any size top-level support for security products from other important firewall and Virtual Private Network (VPN) suppliers. Progent's engineers offer:
- Palo Alto Networks PA-Series Firewalls Deployment and Support
- Check Point Software Technologies Support
- Barracuda CloudGen Firewall Experts
- WatchGuard Technologies Technical Assistance
- Juniper and NetScreen Deployment and Support
- SonicWall Expertise
- Fortinet FortiGate Firewall Consulting
- Symantec Technical Assistance
Certified Information Security Manager defines the core skills and worldwide benchmarks of service that information security professionals are expected to achieve. CISM provides business management the assurance that those who have been awarded their CISM possess the background and knowledge to provide efficient security administration and consulting services. Progent can offer a CISM expert to assist your organization in vital security disciplines such as information security governance, vulnerability assessment, information security process control, and incident handling support.
Get additional details about Progent's Certified Information Security Manager Security Consulting Expertise.
Certified Information Systems Security Professionals (CISSP) Security Support Services
Progent's CISSP experts are cybersecurity specialists who have earned CISSP accreditation through demonstrated professional work, rigorous study, and formal examination. CISSP Certification indicates mastery of an international standard for information security. ANSI has granted the CISSP status official recognition in the area of IT security under ISO/IEC 17024. Fields of knowledge included within CISSP include cybersecurity management practices, security design and models, access permission systems, software development security, operations security, hardware security, encryption, telecommunications, Internet security, and disaster recovery planning.
Learn additional details concerning Progent's CISSP Support Services.
CISSP-ISSAP Certified Experts for Secure System Architecture
Progent's ISSAP Premier cybersecurity consultants have been awarded ISSAP status after rigorous examination and substantial experience. field experience with information security architecture. ISSAP consultants possess in-depth knowledge of access control systems and methodologies, phone system and network protection, cryptography, requirements analysis, business continuity planning (BCP) and DRP, and physical security integration. Progent's ISSAP-premier security experts can assist your business with all aspects of architecture security.
Read additional details concerning Progent's ISSAP Certified Protected Network Architecture Engineering Services.
CISSP-ISSEP Certified Security Engineering Experts
Cybersecurity consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have proven their ability to provide large organizations with the expertise associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent offers the support of a certified CISSP-ISSEP cybersecurity consultant to assist your enterprise to follow modern system security engineering principles and techniques in system development, review system security designs according to cybersecurity engineering leading practices, produce viable system designs that include compliant cybersecurity features for all critical system functions, develop effective design and configuration strategies to deliver protection for operations, perform comprehensive risk analysis, and propose realistic security models that balance your operational goals with your company's risk tolerance.
Find out the details about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.
Certified Information Systems Auditor Support Services
The Certified Information Systems Auditor (CISA) accreditation is an important qualification that represents expertise in network security audit and control. Certified by the American National Standards Institute (ANSI), the CISA accreditation has candidates undergo an exhaustive examination administered by the ISACA professional group. Progent can provide the services of a CISA-Premier security audit engineer able to assist businesses in the fields of IS audit process, information technology enforcement, network assets and infrastructure planned useful life, IT support, safeguarding data assets, and disaster recovery preparedness.
Find out additional details concerning Progent's CISA Consulting Services.
CRISC Risk Management Specialists
The Certified in Risk and Information Systems Control (CRISC) program was initiated by ISACA to validate a consultant's skills to plan, deploy, and maintain information system controls to reduce network risk. Progent offers the expertise of a CRISC-certified consultant to help you to create and carry out a business continuity strategy that follows leading practices identified by CRISC and geared to match your company's risk appetite, business objectives, and IT budget. Progent's risk management expertise is complementary to the support provided by Progent's CISA-Certified consultants for objectively auditing your IT management mechanisms and also with the services of Progent's CISM consultants for defining company-wide security policies and procedures.
Read additional details about Progent's CRISC Network Risk Mitigation Services.
GIAC (Global Information Assurance Certification) Professional Services
GIAC (Global Information Assurance Certification) was founded in 1999 to validate the skill of information technology security professionals. GIAC's mission is to assure that a certified security consultant possesses the skills needed to provide support in critical categories of system, data, and program security. GIAC accreditations are recognized by companies and institutions around the world including U.S. National Security Agency (NSA). Progent can provide the support of GIAC certified professionals for any of the security services covered under GIAC accreditation topics including auditing IT infrastructure, security incident response, traffic analysis, web services security, and SIEM solutions.
Find out more details concerning Progent's GIAC Information Assurance Support.
Contact Progent for Computer Security Consulting Services
If your business is located in Boston Massachusetts and you're looking for computer security engineering help, call Progent at
New England Contact Information:
Progent offers consulting services and onsite technical support throughout New England.
| City | Address | Phone | Link |
| Boston | 201 Washington Street Boston, MA 02108 United States |
(857) 770-0339 | Boston Network Support Services |
| Lawrence | 280 Merrimack St, Ste 315 - Fl 3 Lawrence, MA 01843 United States |
(978) 989-6597 | Lawrence Network Support Services |
| Manchester | 1087 Elm Street, Suite 201 Manchester, NH 03101 United States |
(603) 463-0063 | Manchester Network Support Services |
| Providence | 166 Valley Street Providence, RI 02909 United States |
(401) 354-1881 | Providence Network Support Services |
| Waltham | 303 Wyman Street Waltham, MA 02451 United States |
(617) 581-0770 | Waltham Network Support Services |
An index of content::
Exchange 2013 Availability Engineer
Exchange 2013 eDiscovery On-site Support
Microsoft Exchange 2013 incorporates significant improvements to the capabilities of Exchange 2010 and introduces important new features plus a revamped architecture. These improvements favorably impact vital areas such as ease of administration, high availability (HA), security and compliance, operational costs, teamwork, extensibility, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consultants can help you understand the possible advantages of upgrading to Exchange Server 2013, design an efficient validation and deployment strategy, and train your IT team to maintain your Microsoft Exchange 2013 environment. Progent also offers ongoing online consulting and support and management services for Exchange Server 2013.
Open Now Catalyst Wi-Fi 6 and Wi-Fi 6E AP Specialist
Network Consultant Catalyst Wi-Fi 6 AP Site Survey
Progent's Cisco-certified Catalyst Wi-Fi 6 Access Point experts can provide economical remote and on-premises help for Catalyst next-generation Wi-Fi 6 wireless access points.
Microsoft 365 Word forms Consultant
Office Word for Mac Development
Progent's Microsoft Office Word and Microsoft 365 Word consultants offer a wide selection of affordable remote support services to assist your organization to manage and troubleshoot your current Microsoft Word environment or help you to upgrade to a newer release of Office Word. Support available from Progent's Word experts include VBA software development, identifying and fixing compatibility issues between different releases of Word, integrating Office Word with different Microsoft Office apps like Office Excel and Microsoft Outlook or with third-party platforms and plug-ins,infrastructure optimization for dependable. reliable cloud connectivity, security consulting, smart phone integration, and remote training classes customized for individuals or groups.
Android and Windows 10 integration Setup and Support
Android and SharePoint integration Online Help
Progent's veteran group of IT consultants and subject matter experts have years of background providing remote and on-premises assistance for businesses of all sizes who want to integrate Android phones and tablets into their IT networks so that users can work together while on the go. Progent has the range of skills to resolve network problems that involve numerous manufacturers and that represent a mix of legacy and up-to-date information technology. Progent provides budget-friendly online technical support to assist you with any facet of planning, deploying, managing and maintaining your BYOD solution. Progent can provide as-needed technical support to assist you to handle especially stubborn IT issues, or Progent can provide comprehensive project management support to help you complete strategic network projects on time and on budget. Progent can assist with on-premises, cloud-centric, or hybrid networks and offers expertise with all major operating systems, apps, management tools and network infrastructure. Progent also can provide specialized group or one-on-one training to show you how to manage and operate Android phones and tablets to maximize their business value.
Helpdesk Sharing Consulting
Supplemental Help Desk Remote Technical Support
Progent's Shared Help Desk service allows your business to share responsibilities for Help Desk support seamlessly between your in-house IT team and Progent's pool of certified desktop support engineers and subject matter experts (SMEs). Progent's Help Desk Co-management service is an advanced service desk solution built around ConnectWise Manage, the leading shared professional services automation (PSA) tool for handling end-user service requests, ticket lifecycle, ownership, progress tracking, and metrics.
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