To get fast remote assistance with computer security issues, businesses in Boston Massachusetts can find expert expertise by contacting Progent's certified security professionals. Progent's remote service consultants are available to offer efficient and economical assistance with security problems that are impacting the viability of your information system. Progent's accredited consultants are premier to provide help for systems based on Microsoft, Linux, macOS and OS X, and popular versions of UNIX. Progent can deliver world-class guidance for key security and recovery solutions like AI-based End Point Protection and Response, Managed Detection and Response, complete system restoration testing, immutable backup, and off-premises backup. Progent's wide selection of services encompasses firewall configuration, email security, protected system infrastructure, and disaster recovery planning. Progent's technical support staff has earned the world's most advanced security accreditations including Certified Information Systems Auditor (CISA) and Information System Security Architecture Professional (ISSAP).

Progent provides online security support on a per-minute basis without minimum times and without additional charges for setup or after hours support. By charging by the minute and by delivering world-class support, Progent's billing structure keeps expenses low and avoids scenarios where quick solutions turn into major expenses.

Ransomware Hot Line: 800-462-8800
Ransomware requires time to work its way across a target network. Because of this, ransomware assaults are typically launched on weekends and late at night, when IT staff are likely to take longer to recognize a break-in and are less able to organize a quick and coordinated defense. The more lateral movement ransomware can make within a victim's network, the longer it takes to restore core IT services and scrambled files and the more information can be stolen and posted to the dark web. Progent's Ransomware Hot Line is designed to help organizations to carry out the time-critical first phase in responding to a ransomware assault by putting out the fire. Progent's remote ransomware experts can help you to identify and quarantine infected servers and endpoints and protect clean resources from being compromised. If your network has been breached by any version of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Our System Has Been Attacked: What Can We Do Now?
Network Security Consulting FirmIn case you are currently faced with a security crisis other than ransomware, visit Progent's Emergency Online Network Support to see how to get immediate aid. Progent has a team of seasoned cybersecurity experts who offer online and on-premises support that includes threat containment, mitigation, recovery, forensics, and enhancement of your cybersecurity posture to guard against future attacks.

For organizations who have planned beforehand for an attack, the step-by-step post-attack handling model promoted by GIAC is Progent's approved method of responding to a major security attack.

Overview of Security Support Services
Managing computer security plus planning for recovering vital data and systems after a security breach demands an on-going program that entails a variety of technologies and procedures. Progent's certified experts can help your business at all levels in your attempt to guard your IT network, from security assessments to creating a complete security strategy. Important areas covered by Progent's experts include Planning and Prevention, Information Recovery and Security Forensics, and Managed Protection from Email-Borne Threats.

Designing and Implementing Protected Environments
Every business ought to develop a thoroughly considered security strategy that includes both preventive and responsive elements. The pre-attack plan is a collection of steps that works to minimize security gaps. The reactive strategy specifies procedures to assist IT personnel to assess the losses caused by a breach, remediate the damage, record the event, and restore business activity as quickly as feasible. Progent can advise you how to incorporate protection into your business processes. Progent can set up scanning software, define and execute a secure computer infrastructure, and propose procedures and policies to maximize the safety of your network. Progent's security professionals are available to assist you to set up a firewall, design secure remote access to email and data, and install an effective VPN.

If you are looking for an economical option for outsourcing your security administration, Progent's Round-the-clock Monitoring Services include continual online server monitoring and quick response to problems.

Hybrid Cloud Solutions
Progent can help your company you to design, implement, manage and troubleshoot enterprise hybrid cloud solutions that include physical and cloud-based infrastructure and that are compliant with government and industry security standards. (Learn about Progent's Microsoft 365 Exchange Online integration with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) integration expertise.)

Data Recovery and Security Forensics
Progent provides skill in recovering networks and computers that have been hacked, are suspect, or have stopped working as a result of a security breakdown. Progent can help evaluate the losses caused by the attack, return your company to ordinary functions, and recover data compromised owing to the breach. Progent's security engineers can also manage a thorough forensic evaluation by going over event logs and using other proven forensics tools. Progent's background with security problems minimizes your off-air time and permits Progent to recommend efficient measures to avoid or contain new attacks.

Ransomware Cleanup and Recovery Services
Progent can provide the services of proven ransomware recovery consultants with the skills to rebuild a network that has suffered an attack by a ransomware virus such as Ryuk, Dharma, Hermes, or MongoLock. To find out more, visit ransomware cleanup and recovery consulting.

Work-from-Home Security Consulting
At-home workers typically utilize their own computers and usually operate in a poorly secured physical area. This situation multiplies their vulnerability to malware attacks and calls for judicious configuration of firewalls, AV tools, multi-factor authentication, remote monitoring, extensive user training, and the development of security policies based on leading practices. Progent's seasoned group of Work-from-home solutions experts can assist you to design, configure and maintain a compliant cybersecurity solution that protects vital information resources in environments that include remote workers.

Patch Management Services
Progent's support services for patch management offer businesses of all sizes a versatile and cost-effective solution for evaluating, testing, scheduling, implementing, and tracking updates to your ever-evolving IT network. In addition to optimizing the security and reliability of your IT network, Progent's software/firmware update management services permit your IT staff to focus on line-of-business initiatives and tasks that deliver the highest business value from your information network. Read more about Progent's patch management services.

Extended Detection and Response (XDR) Powered by SentinelOne
SentinelOne's Singularity portfolio is a subscription-based, cloud-centered threat management platform that includes computer learning software and expert services to provide comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's compact agents can be installed in a few minutes to protect endpoints against modern cyberthreats such as ransomware, familiar and brand-new malware, trojans, hacking toolkits, RAM exploits, malicious scripts, harmful macros, and living-off-the-land abuse. Progent is a certified SentinelOne Partner and reseller and oversees thousands of endpoints secured by SentinelOne Singularity technology. SentinelOne is always the first endpoint response tool activated by Progent to provide control and visibility of a client's system in the first stages of a ransomware recovery. For additional details, refer to Progent's SentinelOne-based Extended Detection and Response consulting.

Support for's NodeZero Pentest Platform
NodeZero from is a leading-edge penetration test (pentest) platform that supports repeated, concurrent, programmable testing of your network to help you identify, rank, remediate, and confirm security weaknesses before threat actors can exploit them. Progent offers the expertise of a NodeZero Certified Operator (NCO) who can help you to deploy NodeZero to carry out comprehensive penetration tests of your network perimeter and your internal network so you can determine your present security posture. Progent can also help you to strengthen your network security and can assist you to plan and deploy a unified cybersecurity strategy that simplifies management and delivers optimum cyber defense for on-premises, multi-cloud, and perimeter IT assets. To find out more information about Progent's vulnerability assessment services based on on NodeZero's PEN test products, see Consulting Support for NodeZero's Pentest Products.

Stealth Penetration Security Assessment Services
Stealth intrusion checking is a key component of any comprehensive IT system security plan. Progent's security experts can perform thorough penetration checks without the awareness of your organization's in-house network support staff. Unannounced penetration checking uncovers whether existing security monitoring systems such as intrusion detection warnings and event history monitoring are correctly set up and consistently monitored. Progent can provide ongoing automatic penetration testing to map your internal and external attack surface and to identify ways that exploitable vulnerabilities, improper configurations, compromised credentials, uninstalled patches, and ill-advised product defaults can be chained together by hackers into the multi-vector attacks common to modern versions of ransomware. Learn more about Progent's Stealth Penetration Testing Consultants.

Progent's Flat-rate Managed Services for Information Assurance
Progent's affordable ProSight portfolio of network management outsourcing services is intended to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all facets of information assurance. Managed services available from Progent include:

ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring is an endpoint protection service that utilizes SentinelOne's cutting edge behavior-based machine learning tools to defend endpoint devices and physical and virtual servers against new malware assaults like ransomware and email phishing, which routinely get by legacy signature-based anti-virus products. ProSight ASM safeguards on-premises and cloud-based resources and provides a unified platform to manage the complete threat progression including filtering, detection, mitigation, cleanup, and post-attack forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered threats. Progent is a SentinelOne Partner. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery based on SentinelOne technology.

ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
ProSight Enhanced Security Protection services deliver affordable in-depth protection for physical servers and virtual machines, desktops, mobile devices, and Exchange email. ProSight ESP utilizes adaptive security and advanced machine learning for round-the-clock monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP offers firewall protection, intrusion alarms, device management, and web filtering via leading-edge technologies incorporated within a single agent managed from a single console. Progent's security and virtualization experts can assist you to design and configure a ProSight ESP environment that meets your organization's specific needs and that allows you prove compliance with legal and industry information security standards. Progent will assist you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that require urgent attention. Progent's consultants can also help your company to install and test a backup and restore system such as ProSight Data Protection Services so you can get back in business quickly from a destructive cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Exchange filtering.

ProSight DPS: Managed Cloud Backup
Progent has worked with leading backup/restore product vendors to produce ProSight Data Protection Services (DPS), a family of subscription-based management offerings that provide backup-as-a-service (BaaS). All ProSight DPS services manage and track your backup operations and allow non-disruptive backup and fast recovery of critical files/folders, apps, system images, and Hyper-V and VMware virtual machines. ProSight DPS helps your business recover from data loss caused by hardware breakdown, natural disasters, fire, malware like ransomware, user mistakes, ill-intentioned employees, or software glitches. Managed backup services in the ProSight Data Protection family include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup based on Barracuda dedicated hardware, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent service representative can help you to determine which of these fully managed backup services are most appropriate for your network.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering service that incorporates the infrastructure of leading data security companies to provide centralized control and world-class protection for all your email traffic. The powerful structure of Progent's Email Guard combines a Cloud Protection Layer with a local gateway appliance to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps most unwanted email from making it to your network firewall. This decreases your vulnerability to inbound attacks and conserves network bandwidth and storage space. Email Guard's on-premises gateway appliance provides a further layer of inspection for inbound email. For outgoing email, the local security gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to track and protect internal email that stays within your corporate firewall. For more details, see ProSight Email Guard spam filtering and data leakage protection.

ProSight Duo MFA: Two-factor Authentication (2FA) Solutions
Progent's Duo MFA managed services utilize Cisco's Duo cloud technology to protect against password theft by using two-factor authentication (2FA). Duo supports single-tap identity verification on Apple iOS, Google Android, and other personal devices. With 2FA, when you sign into a protected application and enter your password you are asked to confirm your identity on a unit that only you possess and that is accessed using a separate network channel. A broad selection of out-of-band devices can be utilized as this added form of ID validation such as a smartphone or wearable, a hardware token, a landline telephone, etc. You can designate multiple validation devices. To learn more about Duo identity validation services, refer to Duo MFA two-factor authentication (2FA) services for an at-home workforce.

ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a protected Tier III data center on a high-performance virtual host configured and managed by Progent's IT support experts. Under Progent's ProSight Virtual Hosting service model, the customer retains ownership of the data, the OS software, and the apps. Because the environment is virtualized, it can be ported immediately to a different hosting environment without requiring a lengthy and difficult reinstallation process. With ProSight Virtual Hosting, your business is not locked into one hosting service. Find out more about ProSight Virtual Hosting services.

ProSight IT Asset Management: Network Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, find and safeguard information related to your IT infrastructure, processes, applications, and services. You can quickly find passwords or serial numbers and be warned about impending expirations of SSL certificates or warranties. By updating and managing your IT infrastructure documentation, you can save as much as half of time spent searching for vital information about your IT network. ProSight IT Asset Management features a common location for storing and collaborating on all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and associating IT information. Whether you're making improvements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the information you require when you need it. Learn more about Progent's ProSight IT Asset Management service.

Special Security Services Available from Progent
Progent's security engineers can provide world-class expertise in vital areas of network security such as:

Security Vulnerability Evaluation and Compliance Assessment
Progent provides experience with security auditing software like Microsoft Baseline Security Analyzer and LANguard for conducting a set of automatic system scans to identify potential security gaps. Progent has extensive skills with these tools and can assist your company to understand assessment reports and react efficiently. Progent's security consultants also provide web application validation and can perform thorough assessments of enterprise-wide security to assess your company's compliance with important worldwide security standards including FISMA, NIST, and ISO. Also, Progent can evaluate the strength of your wireless security including stationary wireless appliances plus portable handsets. Learn the details about Progent's Information Risk Audits and Security Compliance Assessment.

Cisco Network Security, PIX and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wi-Fi Support
Progent's Cisco CCIE engineers and Cisco Certified Network Professionals can deliver in-depth consulting expertise for Cisco's entire range of protection and VPN solutions including PIX Series Firewalls and ASA 5500 Firewalls, Catalyst FWSM, protected broadband and IS routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi APs, and Catalyst switches. Read additional information about Cisco Protection, Virtual Private Network (VPN) and Aironet Wireless Help.

Additional Firewall and Virtual Private Network (VPN) Technologies
In addition to supporting a broad array of network security solutions from Microsoft and Cisco, Progent can provide businesses of all sizes expert engineering services for technologies from other popular firewall and VPN suppliers. Progent's consultants offer:

CISM Security Support Expertise
CISM Engineers for Boston MassachusettsCertified Information Security Manager (CISM) defines the fundamental competencies and international standards of service that information technology security professionals are required to master. It offers executive management the assurance that those who have been awarded their CISM have the background and skill to offer efficient security management and consulting services. Progent can offer a CISM expert to help your enterprise in critical security disciplines such as data security governance, risk assessment, data security program control, and incident handling management.

Find out more details concerning Progent's CISM Security Support Assistance.

Certified Information Systems Security Professionals (CISSP) Security Consulting Services
CISSP Certified System Security Experts for Boston MassachusettsProgent's CISSP consultants are cybersecurity engineers who have been awarded CISSP certification through verified professional work, rigorous study, and exhaustive examination. CISSP Certification recognizes expertise in an international standard for IT security. American National Standards Institute has granted the CISSP credential accreditation in the field of IT security under ISO/IEC 17024. Fields of knowledge covered within CISSP include cybersecurity management procedures, security design and test systems, access permission systems, applications development security, operations security, hardware security, encryption, communications, network security, and business continuity planning.

Get additional information concerning Progent's CISSP Support Expertise.

CISSP-ISSAP Premier Experts for Secure Network Architecture
CISSP CISSP-ISSAP Cybersecurity Architecture Consultants for Boston MassachusettsProgent's ISSAP Premier security experts have been awarded ISSAP certification after rigorous examination and significant experience. field experience with network security architecture. ISSAP security experts possess in-depth knowledge of access management mechanisms and techniques, telecommunications and network security, cryptography, requirements analysis, business continuity planning (BCP) and DRP, and physical security. Progent's ISSAP-certified security experts can help your business with all phases of secure network architecture.

Learn more details concerning Progent's ISSAP Certified Protected Network Infrastructure Consulting Support.

CISSP-ISSEP Premier Security Engineering Experts
CISSP-ISSEP certified Network Security ConsultantsNetwork Security consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide enterprises with the expertise associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent can provide the skills of a certified CISSP-ISSEP network security expert to assist your enterprise to utilize current system security engineering theory and techniques in system development, evaluate system security designs based on security engineering leading practices, create cohesive system designs that incorporate compliant security features for all key system functions, develop effective design and configuration strategies to deliver operational security, perform comprehensive risk analysis, and recommend realistic security solutions that balance your operational requirements with your company's tolerance for risk.

Learn the details about Progent's CISSP-ISSEP Network Security Engineering Consulting Services.

CISA Security Auditor Support Services
Certified Information Systems Auditor (CISA) Consultants for Boston MassachusettsThe CISA credential is a prestigious achievement that represents mastery in IS security auditing. Certified by ANSI, the CISA accreditation requires that consultants undergo a comprehensive examination administered by the ISACA international professional group. Progent offers the services of a CISA-Certified security consultant able to help companies in the areas of information systems audit services, information technology governance, systems and infrastructure lifecycle, IT support, safeguarding data assets, and disaster recovery preparedness.

Get more details concerning Progent's CISA Professional Expertise.

CRISC-certified Network Risk Management Experts
CRISC Risk Consultants for Boston MassachusettsThe Certified in Risk and Information Systems Control (CRISC) program was established by ISACA to verify a consultant's ability to design, deploy, and maintain IS control mechanisms to mitigate risk. Progent can provide the expertise of a CRISC-certified engineer to help you to create and carry out a business continuity or disaster recovery plan that follows industry best practices identified by CRISC and geared to match your organization's risk appetite, business objectives, and budgetary guidelines. Progent's risk mitigation expertise is complementary to the services available from Progent's CISA-Premier security engineers for objectively assessing your IT management mechanisms and with the services of Progent's CISM-certified consultants for defining security policies.

Learn additional details concerning Progent's CRISC-certified Risk Management Services.

GIAC (Global Information Assurance Certification) Professional Expertise
Security Engineers with GIAC (Global Information Assurance Certification) for Boston MassachusettsGlobal Information Assurance Certification was founded in 1999 to certify the skill of network security professionals. GIAC's mission is to verify that an accredited security consultant has the knowledge appropriate to deliver support in vital areas of system, data, and program security. GIAC accreditations are acknowledged by companies and government organizations around the world including United States NSA. Progent offers the expertise of GIAC certified consultants for any of the network security capabilities addressed within GIAC accreditation programs including assessing networks, incident handling, intrusion detection, web services security, and SIEM solutions.

Read additional information about Progent's GIAC Information Assurance Expertise.

Contact Progent for Computer Security Consulting Services
If your business is located in Boston Massachusetts and you want network security support services, call Progent at 800-993-9400 or visit Contact Progent.

New England Contact Information:
Progent offers consulting services and onsite technical support throughout New England.

Onsite IT Consulting
Progent locations in New England

City Address Phone Link
Boston 201 Washington Street
Boston, MA 02108
United States
(857) 770-0339 Boston Network Support Services
Lawrence 280 Merrimack St, Ste 315 - Fl 3
Lawrence, MA 01843
United States
(978) 989-6597 Lawrence Network Support Services
Manchester 1087 Elm Street, Suite 201
Manchester, NH 03101
United States
(603) 463-0063 Manchester Network Support Services
Providence 166 Valley Street
Providence, RI 02909
United States
(401) 354-1881 Providence Network Support Services
Waltham 303 Wyman Street
Waltham, MA 02451
United States
(617) 581-0770 Waltham Network Support Services

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    Remote continuous network monitoring, automated alerts, and actionable analytical reporting are vital to preserving the health of your IT system and eliminating unnecessary and costly disruptions. Remote Monitoring and Management (RMM) solutions have advanced to the point that businesses of any size can afford a degree of protection that was once reserved for enterprises. Progent offers several RMM solutions delivered as economical service packages designed to help you to identify and fix a most network problems before they can hurt your business.

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    Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist your business to contain the spread of an ongoing ransomware breach. Call 800-462-8800

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    If your company is producing UNIX or Linux software on a network that includes MS Windows-based processors, PCs, and office productivity products, Progent can provide comprehensive information technology outsourcing that frees you to concentrate on your area of strategic expertise without the constant distraction of managing your company information system. By using automated network monitoring and by providing remote and in-person support as your business needs it, Progent offers an affordable alternative for supporting an information network that features high dependability, protection, and efficiency. Progent's developer support services feature full-service network support outsourcing, virtual infrastructure, online and on-site support and repair, 24x7 monitoring, and Help Desk outsourcing.

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