To get immediate online assistance with network security problems, businesses in Boston Massachusetts have access to expert troubleshooting from Progent's security engineers. Progent's remote service staff is available to offer effective and economical assistance with security emergencies that threaten the productivity of your network. Progent's security consultants are premier to provide help for systems based on Microsoft, Linux, macOS and OS X, and major versions of UNIX. Progent can deliver expert support for key security and restoration technologies such as AI-based EDR (End Point Protection and Response), MDR (Managed Detection and Response), complete system restoration testing, immutable backup, and off-site backup. Progent's wide selection of consulting services covers firewall configuration, email filtering and encryption, secure system design, and disaster recovery preparedness. Progent's technical support staff has been awarded the world's most advanced security accreditations including CISA and CISSP.

Progent offers online security support on a by-the-minute basis with no minimum minutes and without extra fees for sign-up or off-hour support. By billing per minute and by delivering top-level help, Progent's pricing model keeps costs low and avoids scenarios where simple fixes result in major expenses.

Ransomware Hot Line: 800-462-8800
Ransomware needs time to work its way across a target network. Because of this, ransomware attacks are commonly launched on weekends and late at night, when support personnel are likely to take longer to become aware of a breach and are least able to organize a rapid and forceful defense. The more lateral movement ransomware is able to achieve inside a victim's network, the more time it will require to restore basic IT services and damaged files and the more information can be exfiltrated to the dark web. Progent's Ransomware Hot Line is intended to help you to take the time-critical first steps in mitigating a ransomware assault by stopping the bleeding. Progent's remote ransomware engineers can help you to locate and quarantine breached servers and endpoints and guard clean resources from being compromised. If your system has been breached by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

We've Been Attacked: What Can We Do Now?
Network Security ConsultingIf your network is currently fighting a network security crisis other than ransomware, go to Progent's Urgent Remote Computer Support to see how to receive fast aid. Progent maintains a pool of seasoned network security experts who offer remote and on-premises assistance that includes threat containment, mitigation, restoration, forensics, and hardening of your cybersecurity posture to guard against future exploits.

For companies that have planned in advance for an attack, the step-by-step post-attack response procedure outlined by GIAC is Progent's preferred method of handling a serious security attack.

Overview of Progent's Security Support Services
Coordinating computer security and planning for recovering critical information and functions following a security breach demands a continual process that entails an array of technologies and processes. Progent's certified engineers can support your business at any level in your attempt to secure your IT system, from security evaluation to designing a complete security strategy. Important technologies covered by Progent's security engineers include Security Planning and Implementation, Information Restoration and Security Failure Analysis, and Managed Protection from E-mail-Based Threats.

Planning and Building Protected Environments
Any business ought to have a carefully considered security strategy that incorporates both preventive and responsive elements. The pre-attack strategy is a collection of steps that helps to minimize vulnerabilities. The post-attack strategy specifies activities to assist IT staff to evaluate the damage resulting from an attack, repair the damage, record the event, and revive business activity as soon as feasible. Progent can show you how to build protection into your business operations. Progent can set up scanning software, define and implement a safe IT architecture, and recommend processes and policies that will maximize the safety of your network. Progent's security experts are ready to help you to configure a firewall, design secure offsite connectivity to e-mail and information, and configure an efficient VPN.

If you are looking for an economical option for outsourcing your network security management, Progent's Round-the-clock Monitoring Packages include non-stop online network monitoring and immediate response to problems.

Hybrid Cloud Solutions
Progent can help your IT team you to design, deploy, administer and repair enterprise hybrid cloud solutions that incorporate physical and cloud infrastructure and that comply with regulatory security requirements. (Learn about Progent's Microsoft 365 integration with on-premises installations of Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud planning and integration consulting.)

Data Restoration and Security Forensics
Progent has expertise in restoring networks and devices that have been compromised, are quarantined, or have ceased to function following a security attack. Progent can show you how to determine the damage resulting from the breach, restore normal functions, and retrieve data lost owing to the breach. Progent's security engineers can also manage a thorough failure analysis by going over event logs and utilizing a variety of proven forensics tools. Progent's experience with security consulting reduces your downtime and permits Progent to suggest effective strategies to prevent or mitigate new attacks.

Ransomware Removal and Restoration Consulting
Progent can provide the services of experienced ransomware recovery consultants with the knowledge to restore an information system that has suffered an attack by a ransomware cryptoworm like Ryuk, WannaCry, Hermes, or Locky. For more information, see ransomware cleanup and recovery expertise.

Work-from-Home (WFH) Security Expertise
Work-from-Home (WFH) employees commonly utilize their own computers and often work in a unsecured physical environment. This multiplies their susceptibility to malware attacks and requires careful deployment of firewalls, anti-malware tools, MFA-based identity verification, remote endpoint monitoring, thorough end-user education, and the creation of security policies based on best practices. Progent's seasoned team of at-home workforce solutions consultants can help you to plan, implement and manage a compliant security solution that guards vital IT resources in networks that incorporate at-home workers.

Software/Firmware Update Management Services
Progent's managed services for software and firmware patch management offer organizations of all sizes a flexible and cost-effective solution for assessing, validating, scheduling, implementing, and documenting software and firmware updates to your dynamic information network. In addition to optimizing the security and functionality of your IT network, Progent's patch management services free up time for your in-house IT staff to focus on line-of-business initiatives and activities that deliver maximum business value from your network. Read more about Progent's software/firmware update management support services.

Extended Detection and Response Based on SentinelOne
SentinelOne's Singularity product family is a subscription-based, cloud-centered threat management platform that includes AI software and advanced services to provide enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's compact software agents can be loaded in a few minutes to protect popular endpoints against increasingly sophisticated assaults including ransomware, known and brand-new malware, trojans, hacking tools, RAM exploits, script misuse, harmful macros, and living-off-the-land (LotL) attacks. Progent is a SentinelOne Partner and dealer and manages thousands of endpoints secured by SentinelOne technology. SentinelOne Singularity is invariably the initial incident response software activated by Progent to gain control and visibility of a customer's system in the first stages of a ransomware emergency. For additional information, refer to Progent's SentinelOne-based Extended Detection and Response services.

Expertise with Horizon3.ai's NodeZero PEN Testing Solutions
NodeZero from Horizon3.ai is a cutting-edge penetration test (pentest) product family that supports continuous, concurrent, automated assessment of your internal and perimeter network so you can uncover, rank, fix, and confirm cybersecurity vulnerabilities before threat actors can take advantage of them. Progent offers the skills of a NodeZero Certified Operator (NCO) who can help you to deploy NodeZero to perform comprehensive penetration tests of your network perimeter and your internal IT infrastructure in order to determine your present security profile. Progent can also help you to harden your existing network security and can help you to plan and deploy a unified cybersecurity strategy that simplifies management and delivers maximum protection for on-premises, multi-cloud, and perimeter IT assets. To learn more details about Progent's vulnerability assessment services based on on NodeZero's penetration test platform, visit Consulting Services for NodeZero's Penetration Test Products.

Stealth Penetration Security Assessment Services
Stealth penetration checking is an important part of any comprehensive network security strategy. Progent's security professionals can run thorough penetration checks without the knowledge of your company's internal network support resources. Stealth penetration checking shows whether current security monitoring tools such as intrusion detection warnings and event log analysis are correctly configured and actively monitored. Progent can implement continuous automatic PEN testing to map your internal and external attack surface and to identify ways that vulnerabilities, improper configurations, harvested credentials, overlooked patches, and dangerous IT product defaults can be combined by threat actors into the multi-vector attacks typical of the latest variants of ransomware. Learn more about Progent's Stealth Penetration Intrusion Testing Services.

Progent's Flat-rate Managed Services for Information Security
Progent's affordable ProSight portfolio of network management outsourcing services is intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance. Managed services available from Progent include:

ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates SentinelOne's cutting edge behavior-based analysis tools to guard endpoint devices as well as servers and VMs against modern malware assaults like ransomware and email phishing, which easily escape traditional signature-based AV tools. ProSight Active Security Monitoring safeguards local and cloud resources and provides a unified platform to address the complete malware attack lifecycle including protection, infiltration detection, mitigation, remediation, and post-attack forensics. Top capabilities include single-click rollback using Windows VSS and automatic network-wide immunization against new threats. Progent is a SentinelOne Partner. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery based on SentinelOne technology.

ProSight Enhanced Security Protection: Unified Endpoint Protection
Progent's ProSight Enhanced Security Protection (ESP) services offer ultra-affordable multi-layer protection for physical servers and virtual machines, workstations, smartphones, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced heuristics for continuously monitoring and responding to security threats from all vectors. ProSight ESP delivers firewall protection, intrusion alarms, device control, and web filtering via leading-edge tools incorporated within one agent managed from a unified console. Progent's data protection and virtualization experts can assist you to design and configure a ProSight ESP deployment that addresses your company's unique needs and that helps you demonstrate compliance with legal and industry information protection standards. Progent will help you define and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that require immediate attention. Progent's consultants can also assist you to set up and verify a backup and restore system such as ProSight Data Protection Services so you can get back in business rapidly from a potentially disastrous cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Microsoft Exchange filtering.

ProSight DPS: Managed Cloud Backup
Progent has partnered with advanced backup technology vendors to create ProSight Data Protection Services, a family of subscription-based management offerings that provide backup-as-a-service. All ProSight DPS products automate and track your backup operations and enable non-disruptive backup and fast restoration of critical files/folders, applications, images, plus Hyper-V and VMware virtual machines. ProSight DPS lets you protect against data loss caused by hardware breakdown, natural disasters, fire, cyber attacks such as ransomware, human mistakes, malicious employees, or application glitches. Managed services available in the ProSight Data Protection selection include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup using Barracuda dedicated hardware, and ProSight DPS MSP360 Hybrid Backup. Your Progent service representative can assist you to determine which of these fully managed services are most appropriate for your IT environment.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of top data security vendors to deliver centralized management and comprehensive security for your email traffic. The hybrid architecture of Email Guard combines cloud-based filtering with a local security gateway device to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based malware. The Cloud Protection Layer serves as a first line of defense and blocks the vast majority of unwanted email from making it to your network firewall. This reduces your vulnerability to external attacks and saves network bandwidth and storage. Email Guard's onsite security gateway appliance provides a further level of inspection for inbound email. For outgoing email, the on-premises security gateway provides AV and anti-spam protection, DLP, and email encryption. The local security gateway can also help Microsoft Exchange Server to monitor and protect internal email that originates and ends inside your corporate firewall. For more information, visit ProSight Email Guard spam and content filtering.

ProSight Duo MFA: Two-factor Authentication (2FA) Services
Progent's Duo MFA service plans utilize Cisco's Duo cloud technology to defend against compromised passwords by using two-factor authentication (2FA). Duo supports single-tap identity confirmation with iOS, Android, and other out-of-band devices. With Duo 2FA, when you sign into a secured application and enter your password you are asked to confirm who you are on a unit that only you possess and that uses a different network channel. A wide range of out-of-band devices can be utilized as this added form of ID validation including a smartphone or watch, a hardware token, a landline phone, etc. You may register several verification devices. To learn more about Duo two-factor identity validation services, go to Duo MFA two-factor authentication services for telecommuters.

ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small business can have its key servers and apps hosted in a protected fault tolerant data center on a high-performance virtual machine host configured and managed by Progent's IT support professionals. Under Progent's ProSight Virtual Hosting model, the customer retains ownership of the data, the operating system platforms, and the applications. Since the system is virtualized, it can be ported immediately to an alternate hardware environment without requiring a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, you are not tied one hosting service. Learn more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: IT Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, find and safeguard data related to your network infrastructure, processes, business apps, and services. You can instantly find passwords or serial numbers and be warned about upcoming expirations of SSL certificates or domains and warranties. By updating and managing your network documentation, you can eliminate as much as 50% of time wasted looking for critical information about your network. ProSight IT Asset Management features a common location for holding and sharing all documents related to managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT information. Whether you're planning enhancements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you require as soon as you need it. Learn more details about ProSight IT Asset Management service.

Specialized Security Expertise Available from Progent
Progent's certified security engineers offer unique support in key areas of computer security such as:

Information Risk Audits and Compliance Testing
Progent provides expertise with security evaluation tools such as Microsoft Baseline Security Analyzer and LANguard for performing a set of automatic system scans to identify possible security gaps. Progent has broad experience with these and similar utilities and can help you to understand audit reports and react appropriately. Progent's security engineers also provide web software testing and can perform expert evaluation of enterprise-wide security to assess your organization's compliance with major industry security specifications including FISMA, PCI, and ISO. Also, Progent can assess the effectiveness of your wireless protection covering stationary wireless appliances as well as mobile devices. Get additional information concerning Progent's Vulnerability Audits and Compliance Testing.

Cisco Security, PIX Firewall and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wi-Fi Help
Progent's Cisco CCIE engineers and Cisco Certified Network Professionals (CCNPs) can provide in-depth technical support for Cisco's entire range of security and VPN solutions such as PIX Series Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Module, protected high-speed and integrated services (IS) routers, wireless access points, Meraki cloud-managed APs, and Catalyst switches. Get the details concerning Cisco Security, Virtual Private Network and Aironet Wireless Consulting.

Additional Firewall and Virtual Private Network Solutions
As well as being expert in a wide array of protection solutions available from Microsoft and Cisco, Progent can provide businesses of any size expert consulting for security products from other popular firewall and Virtual Private Network (VPN) suppliers. Progent's engineers can provide:

Certified Information Security Manager Security Consulting Expertise
Certified Information Security Manager Engineers for Boston MassachusettsCertified Information Security Manager (CISM) identifies the core skills and worldwide standards of service that IT security professionals are required to master. It offers executive management the confidence that consultants who have been awarded their certification possess the background and skill to offer effective security management and engineering support. Progent can offer a CISM-certified expert to help your organization in key security disciplines including information protection governance, vulnerability management, data security process management, and crisis response support.

Read more details concerning Progent's CISM Security Consulting Expertise.

Certified Information Systems Security Professionals (CISSP) Security Consulting Expertise
CISSP Certified Network Security Professionals for Boston MassachusettsProgent's CISSP experts are cybersecurity specialists who have been awarded CISSP certification as a result of demonstrated experience, rigorous study, and formal testing. CISSP Certification indicates mastery of an international standard for information security. ANSI has granted the CISSP credential accreditation in the area of IT security under ISO/IEC 17024. Fields of expertise included under CISSP include security administration procedures, security architecture and test systems, access permission methodology, software development security, business processes security, physical security, cryptography, communications, network security, and business continuity planning.

Find out the details about Progent's Certified Information Systems Security Professionals (CISSP) Consulting Expertise.

CISSP-ISSAP Certified Experts for Secure Network Architecture
CISSP Information Systems Security Architecture Professionals for Boston MassachusettsProgent's ISSAP Certified cybersecurity consultants are specialists who have earned ISSAP accreditation as a result of rigorous testing and significant hands-on work with information security design. ISSAP consultants possess in-depth knowledge of access control systems and methodologies, telecommunications and network security, cryptography, requirements analysis, business continuity planning (BCP) and DRP, and physical security integration. Progent's ISSAP-premier security consultants can assist your company with all aspects of architecture security.

Learn the details about Progent's ISSAP Certified Secure Network Architecture Consulting Services.

CISSP-ISSEP Certified Cybersecurity Engineering Experts
CISSP-ISSEP certified Network Security ExpertsCybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide large organizations with the services expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent can provide the support of a certified CISSP-ISSEP cybersecurity consultant to assist your organization to utilize modern system security engineering theory and techniques in system development, evaluate system security designs based on security engineering leading practices, produce cohesive system designs that include compliant cybersecurity features for all critical system functions, define efficient configuration strategies to provide protection for operations, perform comprehensive risk analysis, and recommend realistic security solutions that balance your operational requirements with your organization's risk tolerance.

Learn more about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.

Certified Information Systems Auditor (CISA) Support Expertise
CISA Cybersecurity Auditor Experts for Boston MassachusettsThe Certified Information Systems Auditor (CISA) credential is a prestigious achievement that indicates mastery in information system security auditing. Certified by ANSI, the CISA credential has candidates undergo an extensive test administered by the ISACA professional group. Progent can provide the expertise of a CISA-Premier security engineer able to help companies in the fields of IS audit process, IT enforcement, systems and infrastructure planned useful life, information technology service delivery, protecting data resources, and business continuity preparedness.

Learn more details about Progent's Certified Information Systems Auditor Consulting Expertise.

CRISC Network Risk Mitigation Specialists
CRISC-certified Risk Consultants for Boston MassachusettsThe Certified in Risk and Information Systems Control (CRISC) program was initiated by ISACA in 2010 to validate a consultant's skills to design, deploy, and maintain IS controls to reduce network risk. Progent offers the services of a CRISC-certified engineer to help you to develop and carry out a business continuity strategy based on industry best practices promoted by CRISC and crafted to align with your organization's risk appetite, business objectives, and budgetary guidelines. Progent's risk management services are complementary to the support provided by Progent's CISA-Premier security engineers for impartially auditing your IT control design and with the expertise of Progent's CISM-certified experts for defining security policies.

Find out additional information concerning Progent's CRISC IT Risk Mitigation Services.

GIAC Consulting Expertise
Network Security Experts with GIAC (Global Information Assurance Certification) for Boston MassachusettsGlobal Information Assurance Certification was established in 1999 to certify the skill of network security professionals. GIAC's mission is to ensure that an accredited professional has the knowledge necessary to provide support in key areas of network, information, and application security. GIAC certifications are acknowledged by businesses and government organizations around the world including United States National Security Agency. Progent can provide the assistance of GIAC certified security engineers for all of the network security disciplines covered under GIAC certification programs such as assessing IT infrastructure, security incident response, intrusion detection, web application security, and security information and event management (SIEM) solutions.

Learn additional details concerning Progent's GIAC Information Assurance Support.

Depend on Progent for Computer Security Consulting Services
If your organization is situated in Boston Massachusetts and you're trying to find network security expertise, phone Progent at 800-993-9400 or refer to Contact Progent.

New England Contact Information:
Progent offers consulting services and onsite technical support throughout New England.

Onsite IT Consulting
Progent locations in New England

City Address Phone Link
Boston 201 Washington Street
Boston, MA 02108
United States
(857) 770-0339 Boston Network Support Services
Lawrence 280 Merrimack St, Ste 315 - Fl 3
Lawrence, MA 01843
United States
(978) 989-6597 Lawrence Network Support Services
Manchester 1087 Elm Street, Suite 201
Manchester, NH 03101
United States
(603) 463-0063 Manchester Network Support Services
Providence 166 Valley Street
Providence, RI 02909
United States
(401) 354-1881 Providence Network Support Services
Waltham 303 Wyman Street
Waltham, MA 02451
United States
(617) 581-0770 Waltham Network Support Services




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    Progent's Microsoft-certified consultants offer online and onsite expertise for organizations of all sizes to assess the costs/benefits of upgrading to Skype for Business from any version of Microsoft Lync Server or Office Communications Server. Progent can assist you to plan a local, cloud-based or mixed deployment; interface Skype for Business with SQL Server,Exchange Server, SharePoint and Office or Microsoft 365; configure high-availability solutions; connect Skype for Business with your PSTN gateway; and interface with third-party communication systems such as Cisco Video Interop Server. Progent's certified network security consultants can help you design and validate a security environment for your Skype for Business solution that meets government and industry requirements.

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    Exchange Servers and Macintosh computers can work together efficiently. Progent's Mac and Microsoft certified consultants can help you set up Microsoft Entourage and Microsoft Exchange Server so your Mac users can collaborate with teammates who use Outlook. With Microsoft Exchange and Entourage for Mac, Exchange and Apple Macintosh software can collaborate, enabling Mac users to receive and send email, examine the Exchange global address list, import addresses, sync up calendars, and alert fellow workers to meetings via your Microsoft Exchange account. Progent will verify that your Exchange Server is properly set up and that LDAP and Outlook Web connectivity are enabled. Progent also can provide specialized one-on-one Entourage education.

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    Progent's disaster recovery support and business continuity consultants can show you how to design a disaster recovery strategy in case of an IT system disaster. Progent can help you define a comprehensive disaster recovery strategy that includes scheduled disaster recovery assessments and drills. Progent's Microsoft and Cisco-authorized consultants can also show you how to create an affordable, non-stop network architecture that addresses availability issues involving a broad range of network technologies and processes.

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  • Microsoft Exchange 2000 Upgrade Integration
    24x7 Microsoft Exchange Upgrade Support Services

    Progent is among the most expert information technology consulting companies for creating email and messaging solutions based on Exchange 2000. Progent specializes in helping small businesses derive all the advantages of Exchange Server 2000 under common scenarios including updating from Microsoft Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail environment, and using managed services for your Microsoft Exchange 2000 administration.

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  • Dynamics GP 2015 Dexterity Development Company
    After Hours Specialists Dynamics GP 2015

    Dynamics GP 2015 R2 (formerly Great Plains) introduces a revamped design that improves cloud readiness, works with the most popular handheld devices, allows single login with Microsoft Azure AD, and strengthens security. Microsoft Dynamics 2015 R2 also streamlines management reporting, includes new Workflows, extends the Web Client, and delivers over 100 enhancements to various applications. Progent's team of Microsoft-certified and Cisco-certified consultants have the depth and breadth of technical skills and experience to resolve the many technical and business challenges associated with upgrading to Dynamics GP 2015 R2 and can help your organization to carry out a smooth migration that will maximize the return on your investment in this mission-critical product.

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  • CCIE Certified Aironet Outdoor APs Support
    Aironet 2700 Access Point Support and Integration

    Progent's Cisco certified Wi-Fi consultants can provide economical online and on-premises help for legacy and current 802.11ac Aironet Wi-Fi access points (APs) and Progent can assist your business to design and maintain Wi-Fi solutions that incorporate indoor and outside/ruggedized Aironet access points.

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