Cybersecurity and Information Assurance Expertise

To get immediate remote assistance with computer security problems, companies in Boston Massachusetts can find world-class expertise by contacting Progent's certified security professionals. Progent's online service staff is available to provide efficient and low-cost help with security issues that are impacting the viability of your network. Progent's accredited security engineers are certified to provide help for environments powered by Microsoft, Linux, Apple macOS and OS X, Solaris, and major derivatives of UNIX. Progent's broad range of services encompasses firewall technology, email security, protected system infrastructure, and disaster recovery planning. Progent's technical support team has earned the world's top security certifications including CISM and Information System Security Architecture Professional (ISSAP).

Progent provides remote security assistance on a by-the-minute basis without minimum call duration and no extra fees for sign-up or after hours support. By billing by the minute and by providing world-class support, Progent's billing model keeps expenses under control and eliminates scenarios where simple solutions entail major bills.

Our Network Has Been Attacked: What Should We Do Now?
In case your business is currently experiencing a network security crisis, visit Progent's Urgent Remote Computer Help to see how to get fast help. Progent maintains a pool of veteran cybersecurity experts who can provide online and on-premises support that includes threat containment, mitigation, restoration, forensics, and hardening of your cybersecurity defense to protect against future exploits.

For businesses who have prepared beforehand for an attack, the formal incident response model outlined by GIAC is Progent's recommended method of responding to a major security penetration.

Introduction to Progent's Security Support Services
Coordinating computer protection and preparation for restoring vital information and functions following an attack demands a continual process that entails a variety of tools and processes. Progent's certified engineers can support your organization at any level in your attempt to guard your information network, from security assessments to designing a complete security plan. Key areas covered by Progent's security consultants include Planning and Implementation, Information Recovery and Security Failure Analysis, and Outsourced Filtering of Email-Borne Attacks.

Designing and Building Secure Environments
Every organization ought to develop a thoroughly thought out security plan that incorporates both preventive and reactive activity. The pre-attack plan is a collection of steps that works to reduce security gaps. The post-attack plan defines procedures to help security staff to inventory the losses caused by a breach, repair the damage, document the event, and restore business activity as soon as feasible. Progent can advise you how to incorporate security into your company processes. Progent can install auditing utilities, create and implement a safe computer infrastructure, and propose processes and policies to enhance the safety of your information system. Progent's security professionals are ready to help you to set up a firewall, deploy safe remote access to email and information, and configure an effective virtual private network.

If you are looking for an affordable way for outsourcing your network security administration, Progent's Round-the-clock Network Support Services feature automated remote server monitoring and quick response to emergencies.

Hybrid Cloud Solutions
Progent can assist your IT team you to plan, deploy, administer and troubleshoot enterprise hybrid cloud solutions that combine local and cloud-based resources and that comply with government security standards. (Learn about Progent's Microsoft 365 integration with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform integration consulting.)

Data Recovery and Security Forensics
Progent provides skill in restoring systems and servers that have been hacked, are suspect, or have ceased to function as a result of a security breach. Progent can show you how to determine the damage caused by the attack, restore ordinary functions, and retrieve data compromised owing to the breach. Progent's certified engineers can also oversee a comprehensive failure analysis by going over activity logs and utilizing other proven forensics techniques. Progent's background with security consulting reduces your business disruption and allows Progent to recommend effective measures to prevent or mitigate new attacks.

Ransomware Removal and Recovery Consulting
Progent offers the help of proven ransomware recovery experts with the skills to restore a network damaged by a ransomware cryptoworm like Ryuk, Dharma, Hermes, or MongoLock. For more information, see ransomware removal and recovery consulting.

Work-from-Home Cybersecurity Consulting
At-home employees typically utilize their own computing devices and usually work in a unsecured physical space. This multiplies their vulnerability to malware attacks and requires judicious configuration of firewalls, AV tools, MFA-based identity verification, remote monitoring, thorough user education, and the creation of security policies based on leading practices. Progent's veteran team of Work-from-home solutions experts can assist your business to plan, deploy and manage a compliant security solution that guards critical information assets in environments that incorporate remote workers.

Software/Firmware Update Management Services
Progent's support services for software and firmware patch management offer businesses of all sizes a flexible and affordable alternative for assessing, validating, scheduling, applying, and documenting software and firmware updates to your ever-evolving IT system. Besides maximizing the protection and functionality of your IT network, Progent's patch management services permit your in-house IT staff to focus on line-of-business initiatives and activities that deliver maximum business value from your network. Learn more about Progent's software/firmware update management services.

Progent's Low-Cost Managed Services for Information Assurance
Progent's value-priced ProSight portfolio of network monitoring and management services is intended to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all aspects of information assurance. Managed services offered by Progent include:

ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates SentinelOne's next generation behavior-based analysis tools to defend endpoints and physical and virtual servers against modern malware assaults such as ransomware and file-less exploits, which routinely get by legacy signature-matching AV tools. ProSight Active Security Monitoring safeguards on-premises and cloud resources and provides a unified platform to address the complete malware attack progression including protection, detection, containment, cleanup, and post-attack forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new threats. Progent is a SentinelOne Partner. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery based on SentinelOne technology.

ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
Progent's ProSight Enhanced Security Protection managed services deliver affordable multi-layer protection for physical servers and virtual machines, desktops, mobile devices, and Exchange email. ProSight ESP uses adaptive security and advanced heuristics for continuously monitoring and responding to cyber threats from all vectors. ProSight ESP offers two-way firewall protection, intrusion alarms, device control, and web filtering through leading-edge technologies packaged within a single agent managed from a single console. Progent's data protection and virtualization consultants can assist your business to plan and configure a ProSight ESP deployment that meets your company's unique requirements and that helps you prove compliance with legal and industry information security regulations. Progent will assist you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that require urgent attention. Progent can also help you to set up and test a backup and restore solution like ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint security and Exchange filtering.

ProSight DPS: Managed Backup and Recovery
Progent has worked with leading backup technology companies to create ProSight Data Protection Services, a selection of management offerings that provide backup-as-a-service. All ProSight DPS services automate and track your data backup processes and enable non-disruptive backup and rapid restoration of critical files, apps, images, plus virtual machines. ProSight DPS lets you avoid data loss resulting from hardware breakdown, natural disasters, fire, malware like ransomware, user error, malicious insiders, or software glitches. Managed backup services in the ProSight Data Protection family include ProSight DPS Altaro VM Backup, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup using Barracuda purpose-built hardware, and ProSight DPS MSP360 Hybrid Backup. Your Progent service representative can help you to identify which of these fully managed backup services are most appropriate for your IT environment.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering service that uses the infrastructure of top information security vendors to deliver web-based control and comprehensive protection for all your email traffic. The hybrid structure of Email Guard integrates cloud-based filtering with a local security gateway device to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based malware. Email Guard's Cloud Protection Layer acts as a first line of defense and keeps the vast majority of unwanted email from reaching your network firewall. This decreases your vulnerability to inbound attacks and conserves system bandwidth and storage. Email Guard's on-premises gateway appliance adds a further layer of analysis for incoming email. For outgoing email, the local security gateway offers AV and anti-spam filtering, DLP, and email encryption. The onsite gateway can also assist Exchange Server to track and safeguard internal email that stays inside your security perimeter. For more details, visit Email Guard spam and content filtering.

ProSight Duo MFA: Two-factor Authentication (2FA) Services
Progent's Duo MFA service plans incorporate Cisco's Duo technology to protect against stolen passwords through the use of two-factor authentication. Duo enables single-tap identity verification with Apple iOS, Android, and other personal devices. Using 2FA, whenever you log into a protected application and give your password you are asked to confirm your identity on a device that only you have and that is accessed using a different ("out-of-band") network channel. A wide selection of devices can be used as this added form of authentication including a smartphone or watch, a hardware token, a landline phone, etc. You may designate several validation devices. For details about Duo two-factor identity validation services, see Duo MFA two-factor authentication services for teleworkers.

ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small organization can have its key servers and applications hosted in a secure Tier III data center on a fast virtual machine host configured and maintained by Progent's IT support professionals. Under the ProSight Virtual Hosting service model, the customer retains ownership of the data, the operating system software, and the apps. Since the environment is virtualized, it can be ported easily to a different hosting solution without a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, you are not locked into a single hosting service. Find out more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: Network Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, retrieve and protect data related to your network infrastructure, procedures, business apps, and services. You can quickly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSL certificates or domains and warranties. By updating and organizing your network documentation, you can save up to 50% of time thrown away trying to find critical information about your network. ProSight IT Asset Management includes a centralized repository for storing and sharing all documents required for managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT information. Whether you're making improvements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you need as soon as you need it. Learn more about Progent's ProSight IT Asset Management service.

Special Security Services Offered by Progent
Progent's certified engineers offer world-class expertise in key areas of computer protection such as:

Vulnerability Evaluation and Security Compliance Testing
Progent provides expertise with security evaluation software such as Microsoft Baseline Security Analyzer and LANguard for conducting a set of comprehensive system tests to identify possible security problems. Progent has extensive experience with these and similar utilities and can help you to understand assessment reports and respond efficiently. Progent's certified security consultants also offer web software testing and can conduct expert evaluation of corporate-wide security to assess your company's compliance with major worldwide security specifications including FISMA, PCI, and ISO. Also, Progent can assess the strength of your wireless security covering stationary wireless equipment plus portable handsets. Read the details about Progent's Security Vulnerability Evaluation and Security Compliance Assessment.

Cisco Network Security, PIX Firewall and ASA Firewall, VPN, Aironet and Meraki Wireless Help
Progent's Cisco CCIE engineers and Cisco Certified Network Professionals can deliver in-depth consulting services for Cisco's entire family of security and VPN technologies including PIX Series Firewalls and ASA 5500 Series Firewalls, the Catalyst Firewall Services Module, protected broadband and integrated services routers, wireless access points, Meraki cloud-managed Wi-Fi access points, and Catalyst family switches. Learn more details concerning Cisco Protection, Virtual Private Network and Wireless Help.

Other Firewall and Virtual Private Network (VPN) Consulting Services
As well as being expert in a wide array of network security solutions available from Microsoft and Cisco, Progent can provide companies of any size expert consulting for security products from other major firewall and Virtual Private Network (VPN) suppliers. Progent's consultants offer:

• Check Point Software Technologies Consulting
• WatchGuard Technologies Engineering Services
• Juniper Networks Configuration Help
• SonicWall Expertise
• Symantec Corp Engineering Services

CISM Security Support Expertise
Certified Information Security Manager identifies the fundamental competencies and worldwide standards of performance that IT security professionals are required to achieve. CISM offers executive management the assurance that consultants who have earned their certification possess the experience and skill to provide efficient security management and consulting services. Progent can provide a CISM-certified expert to assist your enterprise in vital security areas including data security governance, risk assessment, information protection process control, and incident handling support.

Read additional information concerning Progent's Certified Information Security Manager (CISM) Security Consulting Assistance.

CISSP Security Consulting Expertise
Progent's Certified Information Systems Security Professionals (CISSPs) are cybersecurity engineers who have been awarded CISSP status as a result of demonstrated professional work, rigorous study, and formal testing. CISSP qualification indicates expertise in a worldwide standard for IT security. American National Standards Institute has given the CISSP credential accreditation in the area of information security under ISO/IEC 17024. Areas of expertise included within CISSP include security administration practices, security architecture and test systems, access control methodology, software development security, business processes security, hardware security, encryption, telecommunications, Internet security, and disaster recovery planning.

Read more details concerning Progent's CISSP Support Expertise.

CISSP-ISSAP Certified Consultants for Secure System Infrastructure
Progent's ISSAP Premier cybersecurity consultants are specialists who have been awarded ISSAP accreditation following thorough examination and substantial hands-on work with information security design. ISSAP security experts have comprehensive understanding of access management mechanisms and methodologies, telecommunications and network security, cryptography, needs evaluation, BCP and disaster recovery planning (DRP), and physical security. Progent's ISSAP-certified security experts can help your company with all aspects of secure network architecture.

Learn additional details about Progent's ISSAP Accredited Secure System Architecture Engineering Services.

CISSP-ISSEP Premier Security Engineering Consultants
Cybersecurity consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have proven their ability to provide enterprises with the expertise associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent can provide the skills of a certified CISSP-ISSEP network security consultant to help your enterprise to utilize current system security engineering theory and techniques in system development, review system security designs based on cybersecurity engineering best practices, create viable system designs that include compliant security mechanisms for all key system functions, develop efficient configuration strategies to deliver protection for operations, perform comprehensive risk analysis, and propose practical cybersecurity models that balance your operational requirements with your organization's risk tolerance.

Learn the details about Progent's CISSP-ISSEP Network Security Engineering Consulting Services.

Certified Information Systems Auditor (CISA) Support Expertise
The Certified Information Systems Auditor (CISA) accreditation is an important qualification that signifies expertise in network security audit and control. Certified by the American National Standards Institute, the CISA credential requires that consultants undergo a comprehensive test administered by the ISACA professional association. Progent offers the services of a CISA-Certified security professional able to assist businesses in the areas of information systems audit services, IT enforcement, network assets and architecture planned useful life, IT support, protecting information resources, and disaster recovery preparedness.

Get additional details concerning Progent's Certified Information Systems Auditor (CISA) Support Expertise.

CRISC-certified IT Risk Management Experts
The CRISC program was initiated by ISACA to validate a consultant's ability to design, deploy, and support information system control mechanisms to reduce network risk. Progent can provide the services of a CRISC-certified consultant to assist you to create and carry out a workplace continuity or disaster recovery plan that follows leading practices identified by CRISC and crafted to align with your company's risk appetite, business goals, and IT budget. Progent's network risk mitigation services are a good fit the support available from Progent's CISA-Premier consultants for impartially auditing your IT control design and with the services of Progent's CISM-certified experts for designing security policies and procedures.

Get the details concerning Progent's CRISC-certified Network Risk Management Consulting.

GIAC (Global Information Assurance Certification) Consulting Expertise
GIAC was founded in 1999 to certify the knowledge of information technology security engineers. GIAC's goal is to verify that a certified security consultant has the skills necessary to deliver services in vital areas of system, information, and application program security. GIAC certifications are recognized by companies and institutions around the world including United States National Security Agency (NSA). Progent can provide the support of GIAC certified professionals for all of the security services covered within GIAC accreditation programs including assessing IT infrastructure, security incident handling, intrusion detection, web-based services security, and security information and event management (SIEM) solutions.

Find out additional information about Progent's GIAC Information Assurance Expertise.

Get in Touch with Progent for Computer Security Support
If your organization is located in Boston Massachusetts and you're looking for computer security consulting, call Progent at 800-993-9400 or see Contact Progent.

New England Contact Information:
Progent offers consulting services and onsite technical support throughout New England.