Cybersecurity and Information Assurance Expertise

To get fast online help with computer security issues, companies in Boston Massachusetts have access to high-level expertise from Progent's certified security engineers. Progent's online service consultants are ready to provide fast and low-cost assistance with security emergencies that are impacting the productivity of your IT network. Progent's security consultants are certified to provide help for environments powered by Windows, Linux, macOS and OS X, and major versions of UNIX. Progent can deliver world-class guidance for key cybersecurity and restoration solutions like AI-based EDR (End Point Protection and Response), MDR (Managed Detection and Response), full system restore validation and testing, immutable backup, and off-premises backup. Progent's broad range of consulting services addresses firewall technology, email filtering and encryption, secure network design, and business continuity preparedness. Progent's technical support team has been awarded the industry's top security credentials including GIAC (Global Information Assurance Certification) and ISSAP.

Progent offers remote security support services on a by-the-minute basis with no minimum times and no additional charges for setup or after hours service. By billing per minute and by delivering top-level help, Progent's billing model keeps costs low and avoids scenarios where quick solutions entail big charges.

Ransomware Hot Line: 800-462-8800
Ransomware requires time to steal its way through a target network. Because of this, ransomware assaults are commonly unleashed on weekends and late at night, when support personnel may be slower to become aware of a breach and are less able to mount a rapid and forceful response. The more lateral movement ransomware can make inside a victim's system, the longer it takes to restore basic IT services and scrambled files and the more information can be stolen and posted to the dark web. Progent's Ransomware Hot Line is designed to guide organizations to take the urgent first steps in responding to a ransomware assault by containing the malware. Progent's remote ransomware experts can assist businesses to locate and isolate infected devices and guard undamaged assets from being penetrated. If your system has been breached by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Our Network Has Been Hacked: What Are We Supposed to Do Now?
In case your business is currently fighting a security emergency other than ransomware, go to Progent's Emergency Remote Technical Help to find out how to receive fast aid. Progent has a pool of certified cybersecurity specialists who offer online and on-premises assistance that includes threat containment, mitigation, recovery, forensics, and enhancement of your cybersecurity defense to guard against future attacks.

For organizations who have planned in advance for being hacked, the formal post-attack handling model promoted by GIAC (Global Information Assurance Certification) is Progent's preferred method of responding to a major security attack.

Overview of Security Services
Coordinating computer security and preparedness for restoring critical information and systems following a security breach requires a continual process that entails a variety of technologies and processes. Progent's security experts can help your organization at whatever level in your efforts to safeguard your IT network, from security audits to designing a comprehensive security program. Some areas supported by Progent's experts include Security Planning and Prevention, Information Restoration and Security Forensics, and Managed Protection from Email-Based Threats.

Planning and Implementing Secure Networks
Every company ought to develop a thoroughly thought out security strategy that incorporates both preventive and responsive activity. The proactive strategy is a collection of steps that works to minimize security gaps. The post-attack plan defines activities to help security staff to evaluate the losses caused by a breach, repair the damage, document the event, and restore network activity as quickly as feasible. Progent can advise you how to design security into your company processes. Progent can configure auditing utilities, create and build a safe IT architecture, and propose procedures and policies to maximize the safety of your network. Progent's security professionals are available to help you to configure a firewall, deploy safe offsite access to e-mail and data, and install an efficient virtual private network.

If you are interested in an economical option for jobbing out your network security management, Progent's Round-the-clock Monitoring Services feature automated online server monitoring and immediate response to problems.

Hybrid Cloud Solutions
Progent can help your company you to design, deploy, manage and repair enterprise hybrid cloud solutions that include physical and cloud hosted resources and that comply with government and industry data security requirements. (Learn about Progent's Microsoft 365 integration with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) integration consulting.)

System Restoration and Security Forensics
Progent provides expertise in recovering networks and computers that have been compromised, are suspect, or have stopped working as a result of a security breach. Progent can show you how to evaluate the damage caused by the assault, return your company to normal business operations, and recover data compromised as a result of the breach. Progent's security specialists can also perform a comprehensive failure analysis by examining activity logs and using a variety of advanced forensics tools. Progent's experience with security consulting minimizes your downtime and allows Progent to recommend effective measures to prevent or mitigate new attacks.

Ransomware Cleanup and Recovery Expertise
Progent can provide the help of seasoned ransomware recovery consultants with the knowledge to rebuild a network damaged by a ransomware virus such as Ryuk, WannaCry, NotPetya, or Locky. To learn more, see ransomware removal and restoration services.

Work-from-Home Cybersecurity Solutions
At-home workers typically use their own computing devices and often work in a unsecured physical space. This situation increases their susceptibility to cyber attacks and calls for judicious configuration of corporate firewalls, AV tools, MFA-based identity verification, remote monitoring, extensive user training, and the creation of policies built on best practices. Progent's seasoned team of at-home workforce support consultants can assist you to plan, implement and manage a compliant security solution that protects vital information resources in networks that include remote workers and hybrid workers.

Software/Firmware Update Management Services
Progent's support services for patch management offer organizations of any size a versatile and cost-effective solution for assessing, validating, scheduling, implementing, and documenting updates to your dynamic IT system. In addition to optimizing the protection and functionality of your IT environment, Progent's software/firmware update management services free up time for your IT team to focus on more strategic initiatives and tasks that deliver maximum business value from your information network. Read more about Progent's software/firmware update management support services.

Extended Detection and Response (XDR) Powered by SentinelOne
SentinelOne's Singularity product family is a subscription-based, cloud-centric threat defense stack that includes AI software and expert services to deliver comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's low-profile agents can be installed in a few minutes to guard endpoints against increasingly sophisticated cyberthreats including ransomware, familiar and brand-new malware, trojan viruses, hacking tool sets, RAM exploits, script misuse, invasive macros, and living-off-the-land abuse. Progent is a certified SentinelOne Partner and reseller and manages thousands of endpoints protected by SentinelOne Singularity technology. SentinelOne is always the first EDR response software deployed by Progent to provide control and visibility of a customer's system in the first stages of a ransomware recovery emergency. For more information, see Progent's SentinelOne-powered Extended Detection and Response (XDR) solutions.

Consulting Services for Horizon3.ai's NodeZero Pentest Products
NodeZero from Horizon3.ai is a cutting-edge penetration test (pentest) platform that can deliver continuous, simultaneous, automated assessment of your internal and perimeter network to help you identify, prioritize, fix, and verify cybersecurity vulnerabilities before threat actors can take advantage of them. NodeZero pentests can strategically deploy so-called tripwires like bogus files or credentials to detect when your network is actively being probed across proven attack vectors. Tripwires provide enough information to make it possible to react quickly with your incident response workflows before an attacker can do serious damage. Progent offers the skills of a NodeZero Certified Operator who can assist you to deploy NodeZero to perform thorough pentests of your perimeter and your internal network in order to evaluate your present security profile. Progent can also assist you to strengthen your network security and can help you to design and deploy a cohesive cybersecurity ecosystem that simplifies management and provides maximum cyber defense for on-prem, cloud-based, and perimeter IT resources. To learn more information about Progent's threat analysis services powered by on NodeZero's PEN test platform, see Consulting Support for NodeZero's PEN Test Products.

Stealth Penetration (PEN) Security Testing Services
Stealth intrusion testing is an important component of any overall network security plan. Progent's security professionals can perform thorough intrusion checks without the knowledge of your organization's in-house network support staff. Stealth penetration testing shows whether existing security monitoring tools such as intrusion incident warnings and event log analysis are properly configured and actively monitored. Progent can provide ongoing autonomous penetration testing to define your internal/external attack surface and to identify ways that vulnerabilities, unsafe configurations, compromised credentials, missing patches, and dangerous IT product defaults can be combined by hackers into the multi-vector attacks typical of modern versions of ransomware. Learn more about Progent's Stealth Penetration Evaluation Experts.

Progent's Low-Cost Managed Services for Information Security
Progent's low-cost ProSight portfolio of network monitoring and management services is designed to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance. Managed services available from Progent include:

ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates SentinelOne's next generation behavior-based machine learning tools to defend endpoints as well as servers and VMs against modern malware assaults such as ransomware and file-less exploits, which easily escape traditional signature-based anti-virus products. ProSight Active Security Monitoring protects local and cloud resources and offers a single platform to manage the entire malware attack lifecycle including filtering, detection, containment, cleanup, and post-attack forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against new threats. Progent is a SentinelOne Partner. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense based on SentinelOne technology.

ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
ProSight Enhanced Security Protection (ESP) managed services offer ultra-affordable multi-layer protection for physical servers and VMs, desktops, smartphones, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced heuristics for round-the-clock monitoring and responding to security threats from all attack vectors. ProSight ESP delivers two-way firewall protection, penetration alerts, endpoint management, and web filtering via cutting-edge tools incorporated within a single agent accessible from a single control. Progent's data protection and virtualization experts can assist you to plan and configure a ProSight ESP environment that meets your company's unique needs and that helps you achieve and demonstrate compliance with legal and industry information security standards. Progent will assist you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that require urgent action. Progent's consultants can also help you to set up and verify a backup and restore system such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange filtering.

ProSight Data Protection Services: Managed Cloud Backup
Progent has partnered with leading backup/restore technology companies to produce ProSight Data Protection Services (DPS), a portfolio of offerings that provide backup-as-a-service. All ProSight DPS services manage and track your backup processes and allow transparent backup and rapid recovery of important files, apps, system images, and virtual machines. ProSight DPS lets you protect against data loss resulting from equipment failures, natural disasters, fire, cyber attacks such as ransomware, user error, ill-intentioned employees, or application glitches. Managed services available in the ProSight Data Protection selection include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup using Barracuda dedicated hardware, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent consultant can help you to identify which of these fully managed services are best suited for your network.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the technology of top data security vendors to provide centralized management and world-class security for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard integrates cloud-based filtering with an on-premises gateway device to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps most threats from making it to your security perimeter. This decreases your exposure to inbound attacks and conserves system bandwidth and storage. Email Guard's on-premises security gateway device provides a deeper layer of inspection for incoming email. For outbound email, the local gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also help Exchange Server to track and protect internal email traffic that originates and ends inside your security perimeter. For more details, visit Email Guard spam filtering and data leakage protection.

ProSight Duo MFA: Two-factor Authentication (2FA) Services
Progent's Duo authentication service plans incorporate Cisco's Duo cloud technology to protect against compromised passwords through the use of two-factor authentication (2FA). Duo enables one-tap identity confirmation with iOS, Google Android, and other personal devices. With 2FA, when you sign into a secured application and give your password you are asked to verify your identity on a device that only you have and that is accessed using a different ("out-of-band") network channel. A wide range of devices can be utilized for this added means of ID validation including an iPhone or Android or wearable, a hardware token, a landline telephone, etc. You can register several verification devices. For more information about ProSight Duo identity authentication services, visit Duo MFA two-factor authentication (2FA) services for telecommuters.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small organization can have its critical servers and applications hosted in a protected fault tolerant data center on a fast virtual machine host configured and managed by Progent's IT support professionals. Under Progent's ProSight Virtual Hosting service model, the customer retains ownership of the data, the OS software, and the apps. Since the system is virtualized, it can be moved immediately to a different hardware environment without requiring a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, you are not tied a single hosting provider. Learn more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: IT Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, maintain, retrieve and protect information related to your network infrastructure, processes, business apps, and services. You can instantly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs or domains. By updating and managing your network documentation, you can save up to 50% of time wasted trying to find critical information about your IT network. ProSight IT Asset Management includes a centralized location for holding and sharing all documents related to managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and relating IT data. Whether you're planning improvements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you need when you need it. Learn more details about ProSight IT Asset Management service.

Specialized Security Expertise Available from Progent
Progent's security engineers can provide unique specialized help in key areas of IT protection including:

Information Risk Audits and Compliance Assessment
Progent provides experience with information risk auditing utilities like Microsoft Baseline Security Analyzer or LANguard for conducting a set of automatic system scans to uncover potential security gaps. Progent has extensive experience with testing utilities and can assist your company to analyze audit results and respond appropriately. Progent's certified security consultants also provide web application validation and can conduct thorough evaluation of enterprise-wide security to assess your organization's compliance with important industry security specifications such as FISMA, NIST, and ISO. Also, Progent can assess the strength of your wireless protection covering in-place wireless equipment plus mobile handsets. Read additional details about Progent's Vulnerability Audits and Compliance Assessment.

Cisco Network Security, PIX and ASA Firewall, Virtual Private Network, Aironet and Meraki Wireless Consulting
Progent's Cisco Certified Internetwork Experts and Cisco Certified Network Professionals (CCNPs) can deliver in-depth consulting services for Cisco's complete range of protection and Virtual Private Network (VPN) products including PIX 500 Series Firewalls and ASA 5500 Firewalls, Catalyst FWSM, protected high-speed and integrated services (IS) routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed APs, and Catalyst Series switches. Get more information concerning Cisco Security, VPN and Wireless Help.

Other Firewall and Virtual Private Network Consulting Services
As well as being expert in a broad array of security technologies available from Microsoft and Cisco, Progent offers organizations of all sizes top-level engineering services for solutions from other major firewall and Virtual Private Network vendors. Progent's consultants can provide:

• Palo Alto Networks PA-Series Firewalls Configuration Help
• Check Point Software Technologies Expertise
• Barracuda CloudGen Firewall Consulting
• WatchGuard Technologies Technical Assistance
• Juniper/NetScreen Deployment and Support
• SonicWall Support
• Fortinet FortiGate Firewall Deployment and Support
• Symantec Technical Assistance

Learn more details about Progent's Certified Information Security Manager (CISM) Security Consulting Expertise.

CISSP Security Support Services
Progent's CISSP experts are security engineers who have earned CISSP status through demonstrated professional work, rigorous study, and formal testing. CISSP Certification indicates mastery of an international standard for IT security. ANSI has granted the CISSP status official recognition in the field of IT security under ISO/IEC 17024. Fields of expertise covered under CISSP include security management procedures, security design and models, connection permission methodology, applications development security, business processes security, hardware security, encryption, telecommunications, network security, and disaster recovery planning.

Learn more details concerning Progent's CISSP Consulting Expertise.

CISSP-ISSAP Premier Consultants for Secure System Architecture
Progent's ISSAP Premier security experts are specialists who have earned ISSAP status following thorough examination and substantial hands-on work with information security design. ISSAP consultants have comprehensive knowledge of access control systems and methodologies, phone system and network security, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery, and physical security integration. Progent's ISSAP-certified security experts can assist your company with all phases of architecture security.

Learn the details concerning Progent's ISSAP Certified Secure IT Infrastructure Engineering Services.

CISSP-ISSEP Certified Security Engineering Consultants
Cybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide large organizations with the services expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent can provide the support of a certified CISSP-ISSEP network security expert to help your enterprise to utilize current system security engineering theory and processes in system development, review and evaluate system security designs based on cybersecurity engineering best practices, produce viable system designs that incorporate compliant cybersecurity mechanisms for all critical system functions, develop efficient configuration strategies to deliver operational security, perform comprehensive risk analysis, and propose realistic cybersecurity models that balance your operational requirements with your organization's risk tolerance.

Learn the details about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting.

CISA Security Auditor Support Expertise
The Certified Information Systems Auditor accreditation is an important qualification that indicates mastery in information system security audit and control. Accredited by the American National Standards Institute, the CISA credential requires that consultants undergo a comprehensive examination administered by the ISACA international professional association. Progent can provide the services of a CISA-Certified security audit consultant able to help businesses in the areas of IS audit process, IT administration, systems and infrastructure lifecycle, information technology service delivery, protecting data assets, and business continuity preparedness.

Find out more information concerning Progent's CISA Professional Expertise.

CRISC Network Risk Management Experts
The CRISC certification program was initiated by ISACA in 2010 to verify a consultant's ability to design, deploy, and maintain IS control mechanisms to reduce risk. Progent offers the services of a CRISC-certified engineer to assist you to develop and execute a workplace continuity strategy that follows industry best practices promoted by CRISC and geared to match your company's risk tolerance, business objectives, and IT budget. Progent's risk management services are complementary to the services provided by Progent's CISA-Premier consultants for impartially evaluating your IT control mechanisms and with the expertise of Progent's CISM support professionals for designing company-wide security policies and procedures.

Read more information concerning Progent's CRISC-certified Network Risk Mitigation Support.

Global Information Assurance Certification Consulting Expertise
GIAC was established in 1999 to validate the knowledge of computer security experts. GIAC's mission is to verify that an accredited professional has the skills needed to provide services in key areas of network, information, and application security. GIAC accreditations are acknowledged by businesses and government organizations around the world including United States National Security Agency. Progent can provide the assistance of GIAC certified professionals for any of the network security services covered under GIAC accreditation topics such as auditing IT infrastructure, security incident response, intrusion detection, web-based services security, and SIEM solutions.

Learn more details about Progent's GIAC Information Assurance Expertise.

Contact Progent for Computer Security Help
If your organization is situated in Boston Massachusetts and you're trying to find computer security help, telephone Progent at 800-993-9400 or go to Contact Progent.

New England Contact Information:
Progent offers consulting services and onsite technical support throughout New England.