Boston Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Boston Metro Area.

Boston Onsite IT Consulting
Progent locations in the Boston Metro Area

City Street Address Contact Information
Boston, MA 201 Washington Street
Boston, Massachusetts 02108
Sales Phone: 857-770-0339

Link: Boston Network Support Services
Lawrence, MA 800 Turnpike Street
Suite 300
North Andover, Massachusetts 01845
Sales Phone: 978-989-6597

Link: Lawrence Network Support Services
Waltham, MA 233 Needham Street
Suite 300
Newton, Massachusetts 02464
Sales Phone: 617-581-0770

Link: Waltham Network Support Services

To get immediate remote assistance with network security problems, companies in Boston, MA, have access to expert troubleshooting from Progent's certified security engineers. Progent's online service consultants are ready to provide fast and economical assistance with security crises that are impacting the viability of your network. Progent's security engineers are qualified to provide help for systems based on Windows, Linux, Apple macOS and OS X, Solaris, and popular derivatives of UNIX. Progent's broad range of consulting services covers firewall configuration, email filtering and encryption, protected network infrastructure, and business continuity planning. Progent's support team has been awarded the world's most advanced security certifications including Certified Information Systems Auditor and Certified Information Systems Security Professional.

Progent offers remote security support on a by-the-minute basis with no minimum times and without extra fees for setup or after hours service. By charging per minute and by providing top-level help, Progent's pricing model keeps expenses under control and eliminates scenarios where quick solutions result in major charges.

Our Network Has Been Attacked: What Do We Do?
Cybersecurity ConsultingIf your business is now fighting a security crisis, refer to Progent's Urgent Remote Technical Support to find out how to receive immediate assistance. Progent has a pool of veteran cybersecurity experts who can provide remote and onsite support that includes containment, mitigation, recovery, forensics, and enhancement of your cybersecurity defense to protect against future attacks.

For companies that have prepared beforehand for being hacked, the step-by-step incident handling model outlined by GIAC is Progent's recommended method of responding to a major security penetration.

Overview of Progent's Security Expertise
Managing computer security and preparation for restoring critical data and functions after an attack requires a continual program involving a variety of tools and procedures. Progent's certified security engineers can support your business at whatever level in your efforts to secure your IT system, from security audits to creating a complete security strategy. Some technologies covered by Progent's security consultants include Planning and Prevention, Information Restoration and Security Failure Analysis, and Outsourced Filtering of Email-Borne Spam and Viruses.

Designing and Building Secure Networks
Every business should have a carefully thought out security strategy that incorporates both proactive and reactive activity. The proactive plan is a set of steps that works to minimize vulnerabilities. The reactive plan specifies activities to help security staff to assess the damage caused by an attack, repair the damage, document the event, and restore network activity as soon as feasible. Progent can show you how to incorporate protection into your company processes. Progent can set up auditing utilities, define and implement a safe computer infrastructure, and recommend processes and policies to maximize the protection of your information system. Progent's security professionals are ready to assist you to set up a firewall, design secure online and mobile connectivity to e-mail and data, and install an efficient virtual private network (VPN).

If your company is looking for an affordable way for jobbing out your network security management, Progent's Round-the-clock Monitoring Services feature non-stop remote network tracking and immediate response to problems.

Hybrid Cloud Solutions
Progent can assist your IT team you to design, implement, manage and repair enterprise hybrid cloud solutions that include local and cloud-based resources and that are compliant with regulatory data security standards. (Learn about Progent's Office 365 integration solutions with on-premises Exchange, Microsoft Azure enterprise hybrid cloud integration and Progent's Amazon Web Services enterprise hybrid cloud solutions.)

System Recovery and Failure Analysis
Progent has expertise in restoring networks and devices that have been hacked, are in question, or have stopped working as a result of a security penetration. Progent can show you how to assess the damage resulting from the assault, restore normal functions, and recover information compromised as a result of the event. Progent's certified specialists can also oversee a thorough failure evaluation by going over event logs and using other proven assessment tools. Progent's experience with security problems reduces your business disruption and allows Progent to suggest effective strategies to avoid or contain future attacks.

Ransomware Removal and Recovery Expertise
Progent offers the help of experienced ransomware recovery consultants with the skills to restore an information system compromised by a ransomware cryptoworm like Ryuk, Dharma, Hermes, or Locky. To find out more, visit ransomware removal and restoration services.

Progent's Flat-rate Managed Services for Information Assurance
Progent's value-priced ProSight family of outsourced network management services is designed to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all facets of information assurance. ProSight managed services available from Progent include:

ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes cutting edge behavior machine learning technology to guard endpoints as well as physical and virtual servers against new malware assaults such as ransomware and file-less exploits, which routinely escape traditional signature-based anti-virus tools. ProSight ASM safeguards local and cloud resources and offers a unified platform to automate the entire threat progression including protection, infiltration detection, containment, remediation, and post-attack forensics. Key capabilities include one-click rollback using Windows VSS and automatic network-wide immunization against new threats. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
ProSight Enhanced Security Protection (ESP) managed services deliver economical in-depth protection for physical and virtual servers, desktops, smartphones, and Exchange email. ProSight ESP uses adaptive security and advanced heuristics for continuously monitoring and reacting to security assaults from all attack vectors. ProSight ESP provides firewall protection, penetration alarms, endpoint control, and web filtering through cutting-edge tools packaged within a single agent managed from a single control. Progent's security and virtualization experts can help you to plan and implement a ProSight ESP environment that addresses your company's unique needs and that allows you demonstrate compliance with government and industry information protection standards. Progent will assist you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that call for urgent attention. Progent can also help your company to set up and test a backup and disaster recovery solution like ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange email filtering.

ProSight DPS: Managed Backup and Recovery
ProSight Data Protection Services from Progent offer small and mid-sized businesses a low cost end-to-end service for reliable backup/disaster recovery. Available at a low monthly rate, ProSight DPS automates your backup activities and allows rapid recovery of critical data, apps and VMs that have become lost or corrupted due to component failures, software glitches, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images/, plus Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local device, or mirrored to both. Progent's BDR consultants can deliver world-class support to configure ProSight Data Protection Services to to comply with regulatory requirements like HIPPA, FINRA, PCI and Safe Harbor and, whenever needed, can help you to restore your critical data. Learn more about ProSight DPS Managed Cloud Backup and Recovery.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering service that incorporates the technology of top information security vendors to deliver web-based management and world-class security for all your email traffic. The hybrid structure of Email Guard managed service combines cloud-based filtering with a local security gateway appliance to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne malware. Email Guard's cloud filter acts as a preliminary barricade and blocks the vast majority of threats from making it to your security perimeter. This decreases your exposure to inbound attacks and conserves network bandwidth and storage space. Email Guard's on-premises gateway appliance adds a deeper layer of analysis for incoming email. For outbound email, the onsite gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The onsite security gateway can also assist Exchange Server to track and protect internal email that stays inside your corporate firewall. For more information, see ProSight Email Guard spam and content filtering.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and apps hosted in a secure Tier III data center on a high-performance virtual host configured and maintained by Progent's network support experts. With the ProSight Virtual Hosting model, the customer owns the data, the operating system software, and the apps. Since the system is virtualized, it can be moved easily to an alternate hosting environment without a time-consuming and difficult reinstallation process. With ProSight Virtual Hosting, you are not tied one hosting service. Learn more about ProSight Virtual Hosting services.

ProSight IT Asset Management: Network Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and protect data about your network infrastructure, procedures, applications, and services. You can quickly find passwords or serial numbers and be warned about impending expirations of SSL certificates or warranties. By cleaning up and managing your network documentation, you can save up to half of time thrown away looking for critical information about your IT network. ProSight IT Asset Management features a centralized location for holding and collaborating on all documents required for managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT data. Whether youíre planning enhancements, performing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you need the instant you need it. Find out more details about Progent's ProSight IT Asset Management service.

Specialized Security Expertise Offered by Progent
Progent's seasoned consultants can provide world-class expertise in key areas of network protection such as:

Vulnerability Evaluation and Security Compliance Assessment
Progent offers experience with security auditing tools such as Microsoft Baseline Security Analyzer or LANguard from GFI for conducting a set of comprehensive system tests to uncover potential security holes. Progent has extensive skills with testing tools and can assist your company to analyze audit results and react appropriately. Progent's security consultants also provide web software testing and can conduct expert assessments of enterprise-wide security to assess your company's compliance with major industry security specifications including HIPAA, NIST, and ISO. Also, Progent can assess the effectiveness of your wireless protection covering in-place wireless appliances plus mobile handsets. Learn additional information about Progent's Vulnerability Evaluation and Compliance Assessment.

Cisco Network Security, PIX and ASA Firewall, VPN, Aironet and Meraki Wireless Support
Progent's Cisco CCIE engineers and Cisco CCNP experts can provide in-depth consulting services for Cisco's entire family of security and Virtual Private Network solutions including PIX Series Firewalls and ASA Series Firewalls, the Catalyst FWSM, secure high-speed and IS routers, wireless access points and bridges, Cisco Meraki cloud-managed access points, and Catalyst family switches. Get more details about Cisco Protection, VPN and Wireless Help.

Additional Firewall and VPN Solutions
As well as being expert in a broad range of network security solutions available from Microsoft and Cisco, Progent offers companies of any size expert engineering services for security products from other popular firewall and Virtual Private Network (VPN) vendors. Progent's engineers can provide:

Stealth Penetration Testing Services
Stealth intrusion checking is a vital method for allowing businesses to determine how vulnerable their IT environments are to real-world threats by showing how well network security processes and mechanisms hold up against authorized but unpublicized penetration efforts instigated by veteran security specialists utilizing the latest hacking techniques. Get additional information about Progent's Penetration Testing Services.

Certified Information Security Manager Security Support Services
Certified Information Security Manager (CISM) Consultants for Boston, MassachusettsCertified Information Security Manager defines the basic competencies and worldwide standards of performance that IT security professionals are required to achieve. CISM provides executive management the confidence that those who have earned their certification have the experience and knowledge to provide efficient security management and engineering support. Progent can offer a CISM-certified consultant to help your organization in critical security disciplines including information protection governance, vulnerability management, data protection process control, and incident response management.

Find out more details concerning Progent's Certified Information Security Manager Security Support Assistance.

CISSP Security Support Expertise
CISSP Certified Network Security Professionals for Boston, MassachusettsProgent's CISSP experts are cybersecurity engineers who have been awarded CISSP certification through verified experience, rigorous study, and formal testing. CISSP qualification indicates expertise in an international standard for information security. American National Standards Institute has granted the CISSP status official recognition in the field of information security under ISO/IEC 17024. Fields of expertise included within CISSP include security administration practices, security architecture and test systems, access control systems, applications development security, operations security, hardware security, encryption, communications, Internet security, and business continuity planning.

Learn the details about Progent's CISSP Consulting Services.

CISSP-ISSAP Qualified Experts for Secure System Infrastructure
CISSP Information Systems Security Architecture Professionals (ISSAP) for Boston, MassachusettsProgent's ISSAP certified security experts have been awarded ISSAP status as a result of thorough examination and significant hands-on work with network security design. ISSAP consultants have acquired in-depth understanding of access control mechanisms and techniques, telecommunications and network security, cryptography, requirements analysis, BCP and DRP, and physical security. Progent's ISSAP-certified security consultants can assist your business with all phases of secure network architecture.

Read the details about Progent's ISSAP Accredited Secure Network Architecture Engineering Services.

CISSP-ISSEP Qualified Security Engineering Consultants
CISSP-ISSEP certified Cybersecurity ExpertsCybersecurity consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide enterprises with the expertise expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent offers the skills of a certified CISSP-ISSEP cybersecurity consultant to assist your enterprise to follow modern system security engineering theory and techniques in system development, evaluate system security designs according to security engineering leading practices, produce viable system designs that incorporate compliant security mechanisms for all critical system functions, develop efficient design and configuration strategies to deliver operational security, perform in-depth risk analysis, and propose realistic security solutions that balance your operational goals with your company's tolerance for risk.

Find out more about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.

Certified Information Systems Auditor Consulting Services
CISA Cybersecurity Auditor Engineers for Boston, MassachusettsThe Certified Information Systems Auditor credential is an important achievement that signifies mastery in network security audit and control. Accredited by ANSI, the CISA accreditation has candidates undergo an extensive examination overseen by the ISACA international professional association. Progent can provide the services of a CISA-qualified security audit consultant trained to help businesses in the fields of IS audit services, information technology governance, systems and infrastructure lifecycle, information technology support, protecting information assets, and business continuity planning.

Read more information about Progent's Certified Information Systems Auditor Support Services.

CRISC Network Risk Mitigation Consultants
CRISC Risk Experts for Boston, MassachusettsThe CRISC certification program was established by ISACA to validate a consultant's ability to plan, implement, and maintain information system control mechanisms to reduce risk. Progent can provide the services of a CRISC-certified engineer to assist your company to develop and carry out a workplace continuity strategy that follows leading practices identified by CRISC and crafted to match your company's risk appetite, business objectives, and budgetary guidelines. Progent's risk management services are a good fit the services available from Progent's CISA-certified security engineers for objectively auditing your IT control mechanisms and also with the expertise of Progent's CISM-certified support professionals for implementing security policies and procedures.

Learn additional information about Progent's CRISC-certified Risk Mitigation Expertise.

Global Information Assurance Certification Support Services
Network Security Consultants with GIAC Certification for Boston, MassachusettsGlobal Information Assurance Certification was founded in 1999 to certify the knowledge of information technology security professionals. GIAC's goal is to assure that an accredited professional possesses the skills necessary to provide support in important areas of system, data, and application security. GIAC certifications are recognized by businesses and institutions all over the world including U.S. National Security Agency. Progent can provide the help of certified professionals for any of the network security capabilities covered within GIAC certification programs such as assessing IT infrastructure, incident handling, intrusion detection, web services security, and SIEM solutions.

Find out more information about Progent's GIAC Information Assurance Services.

Contact Progent for Computer Security Consulting Services
If your business is situated in Boston or elsewhere in Massachusetts and you need network security expertise, call Progent at 800-993-9400 or refer to Contact Progent.

© 2002-2019 Progent Corporation. All rights reserved.

An index of content::

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Progentís wireless professionals can help small organizations design, select, test, configure and support secure building-to-building wireless bridges that integrate seamlessly into your existing network while providing a degree of protection that equals or excels wireline interfaces. Progent provides expertise in wireless LAN/WAN technology from Cisco Aironet and Meraki, Proxim, and additional office wireless providers and can help you select and install the wireless link technology that match your business requirements.

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System Center Configuration Manager 2016 automates application and device deployment across multiple sites, simplifies security and compliance settings management, inventories network resources, guards against corporate data leakage, provides health reporting, enables safe end-user self service, and offers a common control mechanism for administering mixed-operating system networks based on on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud specialists can assist your organization with any aspect of planning, installing, operating and troubleshooting a System Center 2016 Configuration Manager deployment for on-premises, cloud-based, or hybrid networks.

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The sophistication and integration demands of Microsoft Windows Servers calls for a network consulting team with practical experience and broad knowledge in designing and integrating seamless, comprehensive network technology solutions. The experience of Progent's Microsoft-certified experts, which averages over 10 years working with Microsoft integration, assures you success configuring Windows Server 2008 and Windows Server 2003 to align optimally with your business goals. Progentís IT services can help you with planning, deploying, managing, and troubleshooting Windows Server solutions that maximize the business value of your computer network. Progentís consultants can assist you with Windows 2008 R2 Server, Windows 2003 Server, Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows Vista and other clients.

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Progent is seeking a variety of full-time employees including motivated Microsoft Certified Systems Engineers; connectivity experts who have Cisco CCDP or CCIE certification; and consultants for fault-tolerant system architecture with experience in mobile access, wireless networking, high-availability environments, business continuity solutions, data preservation, and VMware technology. We are also hiring workstation support technicians, off-site service professionals, and CISSP or CISA accredited security professionals. We are also seeking veteran managers and administrators who can perform efficiently in our dynamic, virtual office model. Progent works with freelance consultants who have specialized knowledge and hands-on background in high-demand IT topics beyond our main service concentration. Our Experts Group hires independent consultants who offer advice and programming support for strategic applications that include MRP, Enterprise Resource Planning, or CRM; possess specialized knowledge of non-Microsoft operating systems such as Linux derivatives, Macintosh, or Solaris, or can provide world-class help in areas such as telecom, web site development, EDI, web commerce, or database management. Independent contractors certified by us coordinate with Progent's full-time engineers to deliver end-to-end solutions for small and midsize company networks.

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Progent's ProSight Virtual Hosting service combines proven virtual server architecture, a state-of-the-art data center facility, and the technical expertise of Progent's Microsoft-certified engineering team to provide small companies with a comprehensive IT outsourcing alternative that enhances network availability and security, reduces management distraction, and cuts costs. With Private Cloud Hosting, a smaller business can have all of its operating system platforms and key application servers hosted in a safe and fault tolerant data center on a fast, high-availability virtual server set up and maintained by Progent's network service professionals.

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Progent is a leader in economically delivering enterprise-class IT support to small companies. Progent's achievement in addressing the network service requirements of the historically underserved small company market is the combined outcome of key technical and operational innovations that have eliminated much of the conventional costs out of administering IT service, injected unprecedented technical expertise into the IT service mechanism, and dramatically streamlined the solution process.

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Progent's ISSAP certified security experts, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP Certification as a result of rigorous testing and extensive work with information security design. ISSAP security experts possess in-depth understanding of access management systems and techniques, telecommunications and network protection, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-certified security specialists can assist your company with all phases of secure network architecture.

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Progent's Microsoft-certified professionals can assist you to analyze the potential benefits of Hyper-V-based virtualization for your company, conduct test installations to validate Hyper-V's compatibility with your production software, assess your network infrastructure for optimal operation with virtualization solutions, assist you in moving to Windows Server 2008 and configuring Windows Hyper-V, train your IT staff to track and administer Hyper-V, offer world-class consulting help for improving the protection of your virtual servers, design and validate disaster recovery processes that optimize system availability, and provide continuing consulting and maintenance including affordable online repair and turn-key Help Desk services.

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Progent's Microsoft-certified professionals can assist you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your organization, create test environments and rollout plans, tune your network for local, multi-site, cloud-based, and hybrid datacenters, educate your IT management staff, create a corporate-wide security strategy, automate network administration, assist with application development, and build and test a disaster recovery/business continuity plan.

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Progent offers support services for WatchGuard Firewall security products including the WatchGuard XTM and Firebox series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you select, configure, and manage a WatchGuard Firewall/VPN security product that fits your security plan and meets your IT budget. Progent can also assist you to combine WatchGuard Firewall and WatchGuard SSL VPN products with protection products from other suppliers and offer a convenient source for network support, education, and security consulting.

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System Center 2016 Data Protection Manager offers near-continuous backup and simplified recovery capabilities for Microsoft environment. Data Protection Manager 2016 offers application-aware protection for key platforms such as SQL Server, Exchange Server and SharePoint Server, protects Windows and Linux virtual machines, works with VMs hosted by Hyper-V as well as VMware, and can use Azure for cloud backup and recovery. Progent's Microsoft-certified experts can help businesses of any size to design, implement, manage, and repair an enterprise-wide backup/restore solution powered by Data Protection Manager 2016. Progent can assist you to migrate from an older release of Data Protection Manager or from a legacy solution, and Progent can optimize your SCDPM 2016 environment for on local, hosted, cloud or hybrid deployments. Progent offers online or onsite consulting expertise and can deliver as-needed expertise to resolve challenging issues or provide comprehensive project management or co-management services to help you complete your Data Protection Manager 2016 deployment on time and on budget.

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Progentís certified experts provide small and mid-size businesses enterprise-level consulting support for SMS Server and Configuration Manager, Microsoft's solutions for change and configuration management. Configuration Manager 2007 is Microsoft's new name for the change management solution previously known as SMS Server. Configuration Manager offers a range of enhancements to SMS Server 2003 such as comprehensive automation, integrated Vista Microsoft Windows Server 2008 support, quarantine support, and boot image management. Progentís certified engineers can show you how to use Systems Management Server or Configuration Manager effectively for automated operating system and application software installation, security patch administration, software tracking, and software license compliance. Progent's engineers can also assist your company to move efficiently from Systems Management Server 2003 to System Center Configuration Manager.

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Progent can provide expert support for each phase of your Microsoft Exchange 2010 migration with services that include end-to-end project management, site readiness preparation, project design and documentation, cost estimates of all new software and equipment needed, recommended sourcing, system verification at customer site or at Progent's testing lab, setting up transitional coexistence between Exchange 2010 and Exchange Server 2003 or 2007, deployment of the solution, decommissioning the old servers, and training for client's IT group and end users.

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Microsoft Lync Server 2010 provides Instant Messaging, Presence, audio and video conferencing, desktop collaboration, as well as IP-based and public switched telephone network telephony. Lync Server 2010 can extend the functionality of Microsoft Exchange, SharePoint and Office or cloud-based Office 365 and streamlines management via integration with Active Directory. Lync 2010 can also cut capital and operational costs by doing away with Voice-over-IP hardware and subscription fees, PBX systems, or conventional video conferencing solutions. Progent's Microsoft-certified IM and Presence experts offer remote and onsite support services to help your company to maintain and repair your current Lync Server 2010 deployment or assess the advantages of migrating from Lync Server 2010 to Skype for Business, which is the new release of the product family. Progent can also assist you to design and carry out an efficient Skype for Business migration.

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Microsoft SQL Server 2005 delivers indispensable, standardized tools to computer professionals as well as to information workers, reducing the difficulty of designing, integrating, managing, and using enterprise information and database applications on platforms ranging from mobile devices to corporate information networks. The sophistication and interconnectivity requirements of Microsoft SQL Server 2005 call for an IT consulting firm with hands-on expertise and broad knowledge in planning and building data-driven, comprehensive business technology applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background involving Microsoft integration, ensures you success in planning, deploying and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET environment.

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In conducting IT tasks for corporate customers, Progent follows a phased approach based on defined milestones so as to achieve budgetary, scheduling and technical targets while minimizing productivity disruption. Progent's Enterprise Services Project Methodology follows industry project management procedures derived from the leading practices defined by the Microsoft MSF methodology which includes requirements definition, design proposals, test models, design adjustments, and professional implementation. All facets are recorded to provide a detailed summary of IT services delivered and to help in downstream system maintenance.

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Progent offers Windows 2003 Cluster Server assistance to help your business utilize high availability clustered servers designed to deliver 100% uptime. Clustered Windows servers for high-availability systems include Windows 2003 Cluster Server, SQL Server Cluster, and Microsoft Exchange Cluster. By assisting you t create non-stop server clustering environments around Windows Clustered Server 2003, Progentís certified Windows professionals ensure that your zero-downtime server clusters are set up to optimize the competitive advantage of your computer system.

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Progent is seeking to hire full-time, results-driven Microsoft accredited consultants with MCSE credentials; Cisco accredited system consultants with Cisco CCDP or CCIE credentials; security consultants with CISSP or CISA or comparable security credentials; and advanced network architecture experts with a background in mobile solutions, wireless connectivity, fault tolerance, disaster recovery, information protection, and server virtualization. Progent also seeks professionals to join Progent's team of desktop support technicians and remote support experts. Also, We are hiring talented administrators able to operate effectively in Progent's high-growth, virtual office culture.

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Progent is a pioneer in cost-effectively providing world-class IT support to small companies. Progent's success in handling the IT service needs of the chronically underserviced small company sector is the cumulative outcome of key technical and process innovations that have removed much of the traditional costs out of managing IT service, added unmatched professional skill into the IT service mechanism, and significantly streamlined the repair process.

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CUBE Consultant
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Cisco Unified Communications Manager, originally branded CallManager, functions as the heart of Cisco's communications and collaboration platform. Cisco Unified Communications Manager and Cisco Unified Communications Manager Express (CME) provide a location-independent IP-PBX by integrating closely with applications that include Cisco Unified Communications Manager IM and Presence Service, Cisco Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact center. Progent's CCIE-certified consultants offer effective and budget-friendly online and onsite expertise to help businesses of any size to build and maintain Unified CM ecosystems by providing Cisco Unified Communications Manager integration and technical support consulting services that deliver optimum productivity. Progent's consultants can assist with any aspect of CUCM setup and debugging in areas that include integrating Voice over IP phones and Video phones, designing dial plans, setting up SIP trunking and PSTN calling, deploying ISR routers with CUBE VoIP networking support, creating Cisco UCS server clustering systems for high availability, performance tuning, and integration with Exchange Server.

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Progent offers cost-effective remote assistance to assist your business to plan, configure, and troubleshoot any aspect of your iOS and Windows integration solution and is available for short-term tasks to help you get past specific technical roadblocks or major engagements to help you complete large-scale initiatives on schedule and within budget. Progent has expertise in on-premises, cloud-based, or hybrid environments and can help you build or maintain a highly available, secure and efficient network infrastructure that is best suited to your mode of computing. Progent also offers online and on-premises training for individuals or groups to show you how to manage and use your iOS devices in a secure, team-oriented ecosystem that optimizes the strategic value of your information network.

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Progent's Check Point experts can help you select and deploy Check Point Software Firewall/VPN utilities and appliances based on Check Point's security platform to offer an affordable and effective security solution for your information network. Progent can also help you integrate other Check Point technologies such as ZoneAlarm and Check Point UTM-1 firewalls with security solutions from other suppliers and provide a single stop for on-going technical support, maintenance, education, and consulting services.

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Progent's ProSight Email Guard solution uses the technology of leading information security companies to provide web-based control and world-class protection for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard combines cloud-based filtering with a local security gateway appliance to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. The cloud filter acts as a first line of defense and keeps the vast majority of threats from reaching your network firewall. This decreases your exposure to external attacks and conserves system bandwidth and storage space. ProSight Email Guard's onsite security gateway device adds a further layer of inspection for incoming email. For outbound email, the local gateway provides AV and anti-spam protection, DLP, and encryption. The onsite gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that stays within your security perimeter.

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Microsoft Dynamics GP/Great Plains can help you grow and manage your business better by delivering deep access to decision-driving data and a rapid return on investment. Microsoft Dynamics GP offers major productivity benefits including its ability to expand the reach of your company, handle your financials, computerize financial processes, unify procedures across your business, refine inventory control, increase order accuracy, grow revenue and minimize turnaround time, and increase free cash flow. Progent can help you set up and manage a robust, safe server and communications foundation to support Great Plains, and can provide expert Dynamics GP/Great Plains consultants to help you derive the full advantages of your Dynamics GP/Great Plains software.

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Progentís Microsoft certified professionals offer small and medium sized businesses expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers contain an advanced application-layer aware firewall that can protect your business network from attack by external and internal sources. Forefront TMG and ISA Server provide thorough inspection of Internet protocols such as Hypertext Transfer Protocol, which allows these security platforms to uncover many threats that can elude traditional firewalls. The integrated firewall and VPN structure of Forefront TMG and ISA Server permit stateful filtering and monitoring of all VPN traffic. ISA Servers are the centerpiece of Microsoft's network security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you enhance your network protection through expert planning and deployment of Forefront TMG and ISA Servers. Progent's Microsoft engineers can assist your company to configure Microsoft Forefront TMG 2010, manage and troubleshoot all versions of ISA Server, or upgrade from ISA Server environments to Microsoft Forefront Threat Management Gateway.

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System Center Configuration Manager automates application and device deployment and updating, simplifies security and compliance settings management, keeps track of network resources, guards against corporate data leakage, provides network health reporting, enables secure self service, and delivers a single point of control for administering multi-operating system ecosystems based on on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud integration experts can assist you with any aspect of designing, implementing, operating and troubleshooting a System Center Configuration Manager deployment for on-premises, cloud-based, or hybrid networks.

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Progentís Microsoft certified consultants can provide small and mid-sized businesses advanced Microsoft SQL Server support. Microsoft SQL Server is a complete, Web-enabled database and data analysis platform that opens the door to the speedy development of advanced business programs that can give your business a competitive edge. SQL Server provides built-in support for XML and can query over the Internet and beyond the corporate firewall. In addition to providing expertise, support and problem solving services, Progentís SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the profitability of your IT system. Progent can also help you upgrade from earlier versions of Microsoft SQL Server to SQL Server 2005.

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Microsoft supports transparent hybrid ecosystems that integrate Office 365 Exchange Online and on-premises Exchange deployments. This allows you to have certain mailboxes located at your on-premises datacenter or private cloud and other mailboxes resident on Office 365. Progent's certified Exchange consultants can assist you with any facet of planning, integrating and debugging your hybrid Exchange network. Progent's Exchange specialists can provide as-needed support to help you resolve challenging technical bottlenecks and also offer comprehensive project management outsourcing to make sure your hybrid Office 365/Exchange solution is carried out on schedule and within budget.

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Progent's Computer Call Center Outsourcing Services for PC desktop technical support are designed specifically for small businesses who require immediate access to a Help Desk Service Center with professional telephone support and effective escalation options but who have to operate within a restricted information technology budget. Important features of Progent's Help Desk Outsourcing Services include: Help Desk Call Center Support, Secure Remote Access Provisioning, Initial System Evaluation, Expert Escalation, Virtual Helpdesk Services, Per Minute Billing, and Helpdesk Software Selection and Deployment.

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Progentís Technical Response Center (TRC) provides low-cost national extended hours remote assistance for networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-qualified service engineers provide extended hours phone support and online direct network connection to troubleshoot and resolve technical problems quickly and affordably.

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The complexity and integration demands of Microsoft Windows Servers requires a network consulting firm with hands-on expertise and broad familiarity with designing and building seamless, comprehensive network technology systems. The background of Progent's Microsoft-certified experts, which averages over 10 years working with Microsoft technology, ensures you success configuring Windows Server 2008 and Windows Server 2003 to align closely with your strategic objectives. Progentís IT support can assist you with designing, installing, administering, and troubleshooting Windows Server systems that maximize the productivity of your IT system. Progentís consultants can help you with Windows 2008 R2 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Windows NT Server as well as Windows 8, Windows 7, Windows Vista and other desktop clients.

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Progent's Microsoft-certified consultants can provide online or onsite expertise to help organizations of all sizes to plan, implement, administer, and troubleshoot a backup/restore system built around System Center 2012 Data Protection Manager. Progent can assist you to migrate from earlier releases of SCDPM or from a different backup/recovery system, and Progent can optimize your SCDPM 2012 implementation for on premises, cloud, or hybrid environments. Progent offers occasional help for fixing especially challenging issues, or comprehensive project management support. Progent's consultants can also assist you to design Data Protection Manager into an enterprise-class disaster recovery strategy.

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Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that enables Amazon sellers to streamline their business processes by automating key sales functions such as listings, orders, shipments, inbound and outbound fulfillment, and finances. By tapping into Amazon's vast online selling environment and automating their sales, merchants can expand their reach, lower their operating costs, improve reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service consultants can work with your development team and provide application programming, workflow integration, project management support, and mentoring to help you cut development time and costs and speed up your return on investment.

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ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates cutting edge behavior-based machine learning technology to guard endpoint devices and physical and virtual servers against new malware assaults like ransomware and email phishing, which easily get by legacy signature-based AV products. ProSight Active Security Monitoring protects local and cloud resources and provides a unified platform to address the entire malware attack lifecycle including protection, detection, containment, cleanup, and forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against new threats.

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ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized organizations to diagram, monitor, reconfigure and debug their networking hardware like routers and switches, firewalls, and access points as well as servers, printers, client computers and other networked devices. Using state-of-the-art RMM technology, WAN Watch makes sure that network maps are kept updated, copies and manages the configuration of almost all devices on your network, monitors performance, and generates notices when potential issues are detected. By automating time-consuming management and troubleshooting processes, WAN Watch can cut hours off ordinary tasks like making network diagrams, reconfiguring your network, locating devices that need critical software patches, or resolving performance issues.

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Progentís wireless engineers can help small businesses design, select, evaluate, configure and support secure building-to-building wireless bridging products that integrate seamlessly into your existing network while offering a degree of protection that equals or excels wired interfaces. Progent offers experience in wireless LAN products from Cisco Aironet and Meraki, Proxim, and other office wireless vendors and can help you identify and deploy the wireless link solutions that match your company needs.

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Progent is among the most expert information technology consulting companies in the San Francisco Bay Area for creating email and messaging solutions based on Microsoft Exchange 2000. Progent specializes in helping small businesses derive the full advantages of Exchange 2000 for typical scenarios such as upgrading from Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail environment, and using managed services for your Microsoft Exchange 2000 Server administration.

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Progent's Cisco-certified Wi-Fi integration experts can help you to configure, manage, and troubleshoot Cisco Wi-Fi products including Aironet and Meraki Wave 2 Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.

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Progent's Cisco-certified CCIE consultants can assist you to set up, manage, upgrade, tune and troubleshoot Cisco Catalyst switches. Progent can also assist your business to harden the security and compliance of Catalyst switches and move smoothly from legacy switches to current models.

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Microsoft Exchange Server 2013 includes significant enhancements to the functionality of its predecessor Exchange 2010 and introduces important innovations plus a redesigned architecture. These enhancements affect vital IT areas such as manageability, availability, compliance, operational costs, collaboration, expandability, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consulting professionals can assist your organization to understand the potential advantages of upgrading to Exchange Server 2013, design an efficient test and deployment strategy, and educate your IT team to maintain your Microsoft Exchange Server 2013 solution. Progent also offers affordable remote consulting and support and management for Exchange 2013.

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Progent's management team includes industry professionals with years of background providing network consulting, troubleshooting, and long-term information system planning to businesses ranging in size from startups to global enterprises. Great support calls for great personnel, and Progent has assembled a management team able to provide customers with the top service value in the industry.

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Progent can provide affordable online assistance to help you to plan, configure, and troubleshoot any facet of your iPhone and iPad and Windows integration solution and is available for quick jobs to help you through occasional technical roadblocks or major engagements to help you finish business-critical initiatives on schedule and within budget. Progent has expertise in local, cloud-centric, or hybrid environments and can help you build or maintain a resilient, secure and efficient infrastructure that is best suited to your computing model. Progent can also provide remote and on-premises training to help manage and use your iPhones and iPads in a safe, collaborative ecosystem that optimizes the strategic value of your IT network.