To get immediate remote assistance with network security problems, companies in Boston Massachusetts can find expert expertise by contacting Progent's security engineers. Progent's online support staff is ready to offer effective and economical assistance with security emergencies that are impacting the productivity of your network. Progent's accredited consultants are premier to support environments based on Windows, Linux, Apple macOS and OS X, Solaris, and major derivatives of UNIX. Progent's wide selection of services encompasses firewall configuration, email filtering and encryption, protected system design, and business continuity planning. Progent's support team has earned the industry's most advanced security accreditations including CISA and CISSP.

Progent offers online security support on a by-the-minute model with no minimum call duration and no extra fees for setup or off-hour support. By charging by the minute and by providing top-level support, Progent's pricing structure keeps expenses under control and eliminates scenarios where simple fixes result in big charges.

Our System Has Been Hacked: What Should We Do?
Network Security ConsultingIn case you are now fighting a security crisis, go to Progent's Emergency Online Technical Support to see how to receive fast help. Progent has a team of seasoned cybersecurity experts who offer online and on-premises support that includes containment, mitigation, restoration, forensics, and hardening of your security defense to guard against future attacks.

For businesses that have prepared carefully for being hacked, the formal incident response procedure promoted by Global Information Assurance Certification is Progent's approved method of handling a serious security attack.

Introduction to Progent's Security Services
Managing network security and preparation for recovering vital data and systems after a security breach requires a continual effort involving a variety of technologies and procedures. Progent's certified security experts can support your business at any level in your efforts to safeguard your IT network, from security assessments to designing a comprehensive security program. Important areas covered by Progent's security engineers include Security Planning and Implementation, Data Recovery and Security Failure Analysis, and Managed Protection from E-mail-Based Spam and Viruses.

Planning and Building Secure Environments
Every company ought to develop a carefully thought out security strategy that includes both preventive and responsive steps. The pre-attack plan is a set of steps that works to reduce vulnerabilities. The reactive plan defines activities to help security personnel to assess the losses caused by a breach, repair the damage, record the experience, and revive business functions as soon as possible. Progent can show you how to incorporate protection into your company processes. Progent can set up scanning software, create and build a safe computer infrastructure, and propose procedures and policies to maximize the protection of your network. Progent's security experts are ready to help you to set up a firewall, deploy secure offsite access to email and information, and configure an efficient virtual private network.

If you are looking for an affordable way for jobbing out your security management, Progent's Round-the-clock Monitoring Packages include continual remote system tracking and quick resolution of problems.

Hybrid Cloud Solutions
Progent can help your company you to plan, deploy, administer and repair enterprise hybrid cloud solutions that combine physical and cloud hosted resources and that comply with government security standards. (Find out about Progent's Microsoft 365 Exchange Online integration with on-premises Exchange deployments, Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud planning and integration consulting.)

Data Restoration and Failure Analysis
Progent has expertise in restoring networks and devices that have been hacked, are in question, or have stopped working because of a security penetration. Progent can show you how to assess the losses resulting from the attack, return your company to ordinary business operations, and retrieve data lost as a result of the event. Progent's certified specialists can also manage a thorough forensic analysis by going over event logs and utilizing other proven forensics techniques. Progent's experience with security consulting reduces your downtime and allows Progent to propose effective ways to avoid or mitigate new assaults.

Ransomware Cleanup and Recovery Services
Progent offers the help of experienced ransomware recovery consultants with the knowledge to reconstruct an environment that has suffered an attack by a ransomware virus like Ryuk, Dharma, Hermes, or Locky. To find out more, see ransomware cleanup and recovery services.

Ransomware Hot Line: 800-462-8800
Ransomware needs time to work its way through a network. For this reason, ransomware assaults are commonly launched on weekends and at night, when support staff may be slower to become aware of a penetration and are least able to mount a quick and forceful response. The more lateral movement ransomware is able to achieve within a victim's system, the longer it takes to recover basic operations and scrambled files and the more information can be stolen and posted to the dark web. Progent's Ransomware Hot Line is intended to assist you to take the urgent first steps in mitigating a ransomware attack by stopping the bleeding. Progent's remote ransomware experts can help businesses to locate and quarantine infected devices and protect undamaged assets from being compromised. If your system has been penetrated by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Work-from-Home (WFH) Security Solutions
At-home workers typically utilize their personal computers and often operate in a poorly secured physical area. This multiplies their vulnerability to cyber threats and requires careful configuration of firewalls, AV tools, multi-factor authentication, remote endpoint monitoring, extensive user training, and the creation of policies based on best practices. Progent's seasoned group of telecommuter solutions consultants can assist you to design, deploy and manage a compliant cybersecurity solution that protects critical information resources in networks that incorporate an at-home workforce.

Patch Management Services
Progent's support services for patch management provide businesses of any size a versatile and cost-effective solution for assessing, validating, scheduling, implementing, and tracking software and firmware updates to your ever-evolving IT network. In addition to maximizing the security and reliability of your IT network, Progent's patch management services free up time for your IT staff to focus on line-of-business initiatives and activities that derive the highest business value from your information network. Learn more about Progent's patch management support services.

Endpoint Protection and Response Powered by SentinelOne
SentinelOne's Singularity portfolio is a subscription-based, cloud-centric cyberthreat defense platform that features AI software and expert services to deliver enterprise-class endpoint detection and response. SentinelOne's compact software agents can be installed in minutes to defend endpoints against modern threats such as ransomware, familiar and brand-new malware, trojans, hacking toolkits, RAM exploits, script misuse, harmful macros, and living-off-the-land (LotL) abuse. Progent is a certified SentinelOne Partner and dealer and oversees thousands of endpoints protected by SentinelOne Singularity technology. SentinelOne Singularity is always the first endpoint response software activated by Progent to gain control and visibility of a customer's system in the first stages of a ransomware recovery emergency. For additional details, refer to Progent's SentinelOne-powered Endpoint Detection and Response consulting.

Progent's Fixed-price Managed Services for Information Assurance
Progent's value-priced ProSight series of network management outsourcing services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all aspects of information assurance and compliance. ProSight managed services available from Progent include:

ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates SentinelOne's cutting edge behavior analysis tools to defend endpoint devices and physical and virtual servers against new malware assaults like ransomware and email phishing, which routinely evade legacy signature-based anti-virus products. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and provides a unified platform to manage the entire threat progression including blocking, detection, containment, cleanup, and forensics. Top capabilities include single-click rollback using Windows VSS and automatic system-wide immunization against newly discovered threats. Progent is a SentinelOne Partner. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense based on SentinelOne technology.

ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
Progent's ProSight Enhanced Security Protection services offer affordable in-depth protection for physical servers and virtual machines, workstations, smartphones, and Exchange email. ProSight ESP uses contextual security and advanced heuristics for round-the-clock monitoring and responding to security assaults from all vectors. ProSight ESP provides firewall protection, intrusion alarms, endpoint management, and web filtering via leading-edge technologies packaged within one agent managed from a single console. Progent's data protection and virtualization experts can help your business to plan and configure a ProSight ESP environment that meets your company's specific needs and that helps you prove compliance with legal and industry information protection standards. Progent will help you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that call for immediate attention. Progent can also assist your company to set up and test a backup and restore solution like ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Microsoft Exchange filtering.

ProSight Data Protection Services: Managed Backup and Recovery
Progent has worked with advanced backup product vendors to create ProSight Data Protection Services (DPS), a selection of management offerings that deliver backup-as-a-service (BaaS). All ProSight DPS services manage and track your backup operations and enable non-disruptive backup and rapid restoration of important files, applications, images, and VMs. ProSight DPS helps your business protect against data loss resulting from hardware failures, natural disasters, fire, cyber attacks like ransomware, user error, malicious insiders, or application bugs. Managed backup services in the ProSight DPS portfolio include ProSight DPS Altaro VM Backup, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup using Barracuda dedicated hardware, and ProSight DPS MSP360 Hybrid Backup. Your Progent consultant can assist you to determine which of these managed services are best suited for your IT environment.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the technology of top data security companies to provide web-based management and comprehensive protection for all your inbound and outbound email. The hybrid structure of Progent's Email Guard managed service combines cloud-based filtering with a local security gateway device to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. Email Guard's cloud filter acts as a preliminary barricade and blocks the vast majority of threats from making it to your security perimeter. This reduces your exposure to inbound threats and conserves network bandwidth and storage space. Email Guard's on-premises gateway appliance adds a deeper level of inspection for inbound email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that stays inside your corporate firewall. For more details, visit ProSight Email Guard spam and content filtering.

ProSight Duo MFA: Two-factor Authentication Solutions
Progent's Duo MFA service plans utilize Cisco's Duo technology to defend against password theft by using two-factor authentication (2FA). Duo enables single-tap identity verification with Apple iOS, Android, and other out-of-band devices. With Duo 2FA, whenever you sign into a secured application and enter your password you are asked to verify who you are via a unit that only you have and that is accessed using a separate network channel. A broad selection of devices can be used as this added form of ID validation including an iPhone or Android or watch, a hardware token, a landline telephone, etc. You can designate multiple verification devices. For more information about Duo two-factor identity authentication services, see Duo MFA two-factor authentication (2FA) services for remote workers.

ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and apps hosted in a secure fault tolerant data center on a high-performance virtual machine host configured and maintained by Progent's IT support experts. Under the ProSight Virtual Hosting service model, the customer retains ownership of the data, the operating system platforms, and the applications. Because the environment is virtualized, it can be ported easily to an alternate hosting environment without requiring a lengthy and difficult configuration process. With ProSight Virtual Hosting, you are not locked into one hosting provider. Find out more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: IT Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, maintain, find and protect data related to your network infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be alerted about impending expirations of SSL certificates or domains. By updating and managing your network documentation, you can save up to half of time thrown away trying to find vital information about your IT network. ProSight IT Asset Management includes a common repository for holding and sharing all documents related to managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and relating IT data. Whether you're planning improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you need as soon as you need it. Find out more about ProSight IT Asset Management service.

Specialized Security Expertise Offered by Progent
Progent's certified consultants can provide unique support in key areas of IT security such as:

Information Risk Audits and Security Compliance Assessment
Progent offers experience with security auditing tools such as Microsoft Baseline Security Analyzer and LANguard for performing a set of automatic network tests to reveal potential security problems. Progent has broad skills with these and similar utilities and can help your company to understand audit reports and react efficiently. Progent's certified security consultants also offer web application testing and can perform thorough assessments of corporate-wide security to assess your organization's compliance with major worldwide security standards such as FISMA, NIST, and ISO. In addition, Progent can evaluate the effectiveness of your wireless security covering in-place wireless appliances as well as portable devices. Read more information about Progent's Security Vulnerability Audits and Compliance Testing.

Cisco Security, PIX and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wi-Fi Help
Progent's Cisco CCIE engineers and Cisco Certified Network Professionals can deliver in-depth consulting expertise for Cisco's complete family of security and VPN solutions such as PIX 500 Series Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Module, protected high-speed and integrated services routers, Aironet wireless access points, Cisco Meraki cloud-managed APs, and Catalyst family switches. Learn additional details concerning Cisco Security, Virtual Private Network and Wireless Expertise.

Additional Firewall and VPN Technologies
As well as supporting a broad array of network security solutions from Microsoft and Cisco, Progent offers organizations of any size top-level consulting for security products from other important firewall and VPN suppliers. Progent's engineers can provide:

Stealth Intrusion Checking Services
Unannounced penetration checking is a vital technique for helping organizations to understand how exposed their IT environments are to potential threats by revealing how well network security policies and technologies hold up against planned but unannounced intrusion attempts instigated by seasoned security engineers utilizing the latest intrusion techniques. Find out additional details concerning Progent's Penetration Testing Services.

Certified Information Security Manager (CISM) Security Support Expertise
CISM Engineers for Boston MassachusettsCertified Information Security Manager (CISM) identifies the core competencies and worldwide standards of performance that information technology security managers are expected to achieve. CISM provides executive management the assurance that consultants who have earned their CISM possess the experience and knowledge to offer efficient security management and consulting services. Progent can provide a CISM expert to help your enterprise in key security areas including information security governance, risk management, data security program control, and crisis response management.

Learn additional details concerning Progent's Certified Information Security Manager Security Support Expertise.

CISSP Security Support Expertise
CISSP Certified Network Security Engineers for Boston MassachusettsProgent's CISSP consultants are cybersecurity engineers who have earned CISSP status through verified professional work, rigorous study, and formal examination. CISSP qualification indicates mastery of a worldwide standard for information security. ANSI has granted the CISSP status official recognition in the area of information security under ISO/IEC 17024. Fields of expertise included within CISSP include security management procedures, security design and models, access permission methodology, applications development security, operations security, hardware security, encryption, telecommunications, network security, and business continuity planning.

Read additional information concerning Progent's Certified Information Systems Security Professionals (CISSP) Support Expertise.

CISSP-ISSAP Certified Experts for Secure Network Architecture
CISSP CISSP-ISSAP Cybersecurity Architecture Consultants for Boston MassachusettsProgent's ISSAP Premier cybersecurity consultants are specialists who have been awarded ISSAP status following rigorous examination and substantial experience. field experience with information security architecture. ISSAP security experts have comprehensive knowledge of access management systems and techniques, phone system and network protection, cryptography, needs evaluation, business continuity and disaster recovery planning (DRP), and physical security. Progent's ISSAP-premier security specialists can assist your company with all phases of architecture security.

Get additional details about Progent's ISSAP Certified Protected System Infrastructure Consulting Support.

CISSP-ISSEP Certified Security Engineering Experts
CISSP-ISSEP certified Cybersecurity ExpertsNetwork Security consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide large organizations with the services associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent can provide the support of a certified CISSP-ISSEP cybersecurity consultant to help your enterprise to follow current system security engineering theory and processes in system development, review system security designs based on cybersecurity engineering leading practices, create cohesive system designs that incorporate compliant cybersecurity mechanisms for all key system functions, define efficient design and configuration strategies to provide operational security, perform in-depth risk analysis, and recommend practical cybersecurity solutions that balance your operational requirements with your organization's tolerance for risk.

Find out more about Progent's CISSP-ISSEP Network Security Engineering Consulting Services.

Certified Information Systems Auditor (CISA) Consulting Expertise
CISA Cybersecurity Auditor Engineers for Boston MassachusettsThe CISA credential is a prestigious achievement that indicates expertise in network security auditing. Certified by the American National Standards Institute, the CISA accreditation has candidates pass an extensive examination administered by the ISACA professional association. Progent offers the expertise of a CISA-Premier security audit consultant able to assist businesses in the fields of information systems audit process, information technology governance, systems and architecture lifecycle, IT support, safeguarding data resources, and disaster recovery planning.

Learn additional information concerning Progent's CISA Support Services.

CRISC-certified Risk Management Experts
CRISC-certified IT Risk Engineers for Boston MassachusettsThe CRISC certification program was initiated by ISACA in 2010 to validate a consultant's skills to design, implement, and support IS control mechanisms to reduce risk. Progent offers the expertise of a CRISC-certified consultant to assist you to create and carry out a workplace continuity strategy based on industry best practices promoted by CRISC and crafted to align with your company's risk appetite, business objectives, and IT budget. Progent's network risk mitigation expertise is a good fit the services available from Progent's CISA-Certified security engineers for impartially evaluating your IT control mechanisms and also with the expertise of Progent's CISM support professionals for defining security policies and procedures.

Find out more information about Progent's CRISC IT Risk Mitigation Expertise.

GIAC Support Expertise
Security Engineers with GIAC Certification for Boston MassachusettsGlobal Information Assurance Certification was established in 1999 to certify the skill of network security experts. GIAC's mission is to ensure that a certified professional has the skills necessary to deliver support in vital categories of system, data, and software security. GIAC certifications are acknowledged by businesses and institutions throughout the world including U.S. National Security Agency (NSA). Progent offers the assistance of GIAC certified consultants for all of the security services covered within GIAC certification programs such as auditing security systems, security incident response, traffic analysis, web-based services security, and security information and event management (SIEM) solutions.

Find out additional details about Progent's GIAC Information Assurance Expertise.

Contact Progent for Computer Security Help
If your organization is located in Boston Massachusetts and you're trying to find computer security consulting, phone Progent at 800-993-9400 or refer to Contact Progent.

New England Contact Information:
Progent offers consulting services and onsite technical support throughout New England.

Onsite IT Consulting
Progent locations in New England

City Address Phone Link
Boston 201 Washington Street
Boston, MA 02108
United States
(857) 770-0339 Boston Network Support Services
Lawrence 280 Merrimack St, Ste 315 - Fl 3
Lawrence, MA 01843
United States
(978) 989-6597 Lawrence Network Support Services
Manchester 1087 Elm Street, Suite 201
Manchester, NH 03101
United States
(603) 463-0063 Manchester Network Support Services
Providence 166 Valley Street
Providence, RI 02909
United States
(401) 354-1881 Providence Network Support Services
Waltham 303 Wyman Street
Waltham, MA 02451
United States
(617) 581-0770 Waltham Network Support Services

An index of content::

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    Progent's certified Windows 2000 Server consultants can provide network support and information technology consulting services for the complete line of .NET Servers, Windows Server 2000, and Windows Server 2003. Progent's Windows Server 2000 configuration, optimization, and support services include system design, deployment, project management, on-site and off-site technical support, Call Center outsourcing, professional security consulting, turn-key outsourcing, and economical co-sourcing.

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    Progent offers nationwide remote technical support and troubleshooting services for businesses that operate Apple macOS and OS X environments or whose IT systems feature a combination of Apple Mac and Microsoft Windows technology. Progent's consultants offer Mac clients a range of services such as desktop support, upgrading to the current version of macOS from legacy editions of macOS or OS X, plus expertise with Mac application software. Progent's specialists in Apple technology can also help your business with Apple iPhone and iPad integration and management, or moving to Apple's iCloud. Remote IT help provides maximum return for your information technology dollar by extending client productivity and shortening the hours billed for network analysis and repair. Advanced online support utilities and skilled technicians and consultants allow Progent to solve most IT issues without wasting time and money by traveling to your site. In the vast majority of cases your network issues can be dealt with by telephone or through a mix of phone help and remote connectivity. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISA and CISM premier security specialists to assist with the most difficult network problems.

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