Expanding your remote workforce can have a significant impact on IT architecture, security/compliance, and company processes. Progent has 20 years of experience helping SMBs to plan, configure, administer, tune, and debug IT environments that support work-from-home employees. Progent can assist your Boston organization to select the right technologies and adhere to leading practices in creating and operating a secure virtual ecosystem for teleworkers that facilitates teamwork and returns top value. Progent can provide support services ranging from as-needed expertise for helping you past occasional IT roadblocks to full project management to help you carry out mission-critical tasks.

Progent's consultants can help Boston, Massachusetts companies to succeed with any aspect of building a high-functioning remote work ecosystem by providing infrastructure configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud integration, helpdesk services, endpoint security, data protection solutions, and unified management.

Security and Compliance for At-Home Workers
Work-from-Home (WFH) workers typically use their own computers and usually work in a poorly secured physical environment. This situation multiplies their vulnerability to malware threats and calls for judicious configuration of firewalls, AV tools, multi-factor authentication, remote endpoint monitoring, intensive user education, and the development of security policies based on best practices. Progent's seasoned roster of cybersecurity support consultants can assist your business to design, implement and manage a compliant security solution that protects vital IT resources in networks that incorporate telecommuters.

Firewall Integration Services for At-Home WorkersFirewalls allow companies to build a network that can be securely accessed by local users and by telecommuters, mobile users, vendors, customers, and other stakeholders. Modern firewall devices allow you to configure and manage different permissions to various groups of users and to scale your IT network and modify your security profile as your business evolves and as cyber threats grow more sophisticated. Progent works with both current and older security devices from all leading manufacturers like Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. For more information about Progent's firewall integration services, visit firewall configuration and support services.

Remote Endpoint Monitoring Services for TeleworkersOnline Endpoint Monitoring makes it easy to track the various computers utilized by telecommuters and either reject or spot and mitigate modern threats like ransomware. With ProSight Active Security Monitoring (ASM) services, a lightweight agent is installed on each secured endpoint, watching all activity and utilizing advanced machine learning and full execution context from SentinelOne to detect new threats at inception. When a cyberattack is discovered, ProSight Active Security Monitoring immediately disconnects the impacted endpoint from the corporate network to contain the threat. Since the ProSight ASM software agent is autonomous, endpoints remain protected even when they are offline. Progent is a SentinelOne Partner, reseller, and integrator. For details about ProSight ASM, refer to remote endpoint security monitoring for an at-home workforce.

Two-factor Authentication (2FA) Services for TelecommutersProgent's Duo MFA managed services incorporate Cisco's Duo cloud technology to protect against stolen passwords by using two-factor authentication (2FA). Duo supports one-tap identity verification with iOS, Android, and other personal devices. Using Duo 2FA, whenever you log into a protected application and give your password you are asked to verify who you are via a device that only you have and that is accessed using a different network channel. A wide range of out-of-band devices can be used for this added form of authentication such as an iPhone or Android or wearable, a hardware/software token, a landline phone, etc. You can register several verification devices. To learn more about ProSight Duo identity authentication services, see Cisco Duo MFA two-factor authentication (2FA) services for teleworkers.

Security Audit Services for At-Home WorkersSecurity Audits can assess the vulnerability of your information system to all classes of external and internal security threats for a network that incorporates an at-home workforce. Progent can deploy online, automated cybersecurity analysis software for rapidly and affordably detecting a broad range of security gaps that can be found via the Internet. Progent's endpoint security audit experts, which can be provided by network security professionals with top credentials including CISM, CISSP, and GIAC, can help your business to evaluate your workflows and policies and review your network infrastructure to allow you to design top-level security for your telecommuters.

Download White Paper: Securing a Work-From-Home Network
To view or download a white paper describing critical areas to focus on for protecting a network that incorporates telecommuters, click:
Protecting a Work-From-Home (WFH) Environment White Paper. (PDF - 2.4 MB)

Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and managing an efficient work-from-home environment for your Boston, Massachusetts company, phone 1-800-993-9400 or visit Contact Progent.