Enlarging your at-home workforce can have a significant effect on IT infrastructure, security, and company culture. Progent has two decades of background helping businesses of all sizes to design, configure, manage, tune, and troubleshoot IT environments that incorporate at-home workers. Progent can help your Boston organization to select the right tools and adhere to leading practices in creating and maintaining a secure virtual office solution for telecommuters that facilitates teamwork and delivers maximum business value. Progent can provide support services ranging from on demand expertise for getting you past occasional technical bottlenecks to comprehensive project management to help you successfully complete business-critical tasks.

Progent's consultants can assist Boston, Massachusetts companies to succeed with any facet of creating a high-functioning work-at-home ecosystem by providing infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Help Desk services, security and compliance, backup/restore solutions, and unified management.

Security and Compliance for At-Home Workers
Work-from-Home staff members typically utilize their personal devices and often operate in an unsecured physical environment. This increases their vulnerability to cyber attacks and calls for judicious deployment of corporate firewalls, AV tools, MFA-based identity verification, remote endpoint monitoring, intensive user training, and the creation of policies built on best practices. Progent's veteran group of data security support experts can help your business to plan, configure and maintain a compliant cybersecurity solution that protects vital information resources in environments that incorporate remote workers.

Firewall Integration Services for At-Home WorkersFirewalls allow companies to create a network that can be safely utilized by on-premises users as well as by at-home workers, mobile workers, suppliers, clients, and the public. Next-generation firewall appliances permit you to configure and manage different access rights to various classes of users and to expand your IT network and modify your security as your business evolves and as cyber threats grow increasingly sophisticated. Progent works with both current and older firewall devices from all major manufacturers including Cisco, Palo Alto Networks, Check Point, Juniper, SonicWall and Fortinet. For details about Progent's firewall integration expertise, visit firewall support expertise.

Remote Security Monitoring and Management Services for At-Home WorkersOnline Endpoint Security Monitoring makes it easy to track the various computers used by remote workers and either block or identify and mitigate modern threats like ransomware. With ProSight Active Security Monitoring (ASM) services, a small-footprint agent is installed on every protected endpoint device, watching all activity and using advanced AI technology from SentinelOne to identify zero-day attacks before they can spread. When a cyberattack is discovered, ProSight Active Security Monitoring immediately disconnects the impacted endpoint device from the network to quarantine the malware. Since the ProSight Active Security Monitoring agent is self-contained, endpoints remain secure even if they are disconnected from the Internet. Progent is a SentinelOne Partner, reseller, and integrator. For more information about ProSight ASM, see remote endpoint monitoring for teleworkers.

Two-factor Authentication Services for TeleworkersProgent's Duo MFA Managed Services utilize Cisco's Duo cloud technology to defend against stolen passwords through the use of two-factor authentication (2FA). Duo enables one-tap identity verification on Apple iOS, Android, and other out-of-band devices. Using Duo 2FA, when you sign into a secured application and enter your password you are asked to confirm your identity on a unit that only you possess and that is accessed using a different network channel. A broad selection of out-of-band devices can be used as this added form of ID validation such as an iPhone or Android or wearable, a hardware token, a landline telephone, etc. You can register multiple validation devices. To learn more about ProSight Duo two-factor identity authentication services, refer to Cisco Duo MFA two-factor authentication services for teleworkers.

Security Audit Services for At-Home WorkersSecurity Audits can evaluate the vulnerability of your information system to all types of outside and local security attacks for an environment that includes remote workers. Progent can deploy online, automated security analysis software for rapidly and economically detecting a broad range of security gaps that can be surfaced via the Internet. Progent's security assessment consulting services, which can be managed by security professionals with advanced credentials including CISM, CISSP, and GIAC, can help your business to audit your processes and policies and review your network infrastructure to enable you to design top-level security for your at-home workers.

NodeZero Pen Testing for At-Home WorkersHorizon3.ai's NodeZero Penetration Testing Platform is a cutting-edge penetration test (pentest) product family that can deliver autonomous threat assessment of your work-from-home environment and your internal and perimeter networks so you can identify, prioritize, remediate, and verify security weaknesses before threat actors can exploit them. Progent can assist you to deploy NodeZero to perform comprehensive pentests of your perimeter and your internal network in order to evaluate your present security profile. Progent can also help you to harden your network security and can assist you to plan and deploy a cohesive cybersecurity ecosystem that simplifies management and provides optimum cyber defense for on-premises, cloud-based, at-home, and perimeter IT resources. To find out more details about Progent's vulnerability assessment services powered by on NodeZero's pentest products, see Consulting Services for NodeZero's PEN Test Products.

Download White Paper: Securing a Work-From-Home (WFH) Environment
To view or download a white paper describing critical things to focus on for protecting a network that includes work-from-home staff, click:
Securing a Work-From-Home (WFH) Environment White Paper. (PDF - 2.4 MB)

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and managing an efficient telecommuter environment for your Boston, Massachusetts organization, phone 1-800-993-9400 or refer to Contact Progent.