Enlarging your at-home workforce can have a major effect on network infrastructure, cybersecurity, and company workflows. Progent has two decades of experience assisting small and mid-size businesses to plan, deploy, administer, optimize, and debug IT networks that incorporate at-home workers. Progent can assist your Boston company to select the appropriate technologies and follow best practices in creating and maintaining a secure virtual ecosystem for teleworkers that promotes collaboration and delivers top business value. Progent offers support services ranging from on demand guidance for getting you past occasional IT bottlenecks to comprehensive project management or co-management to help you successfully complete mission-critical tasks.

Progent's consultants can help Boston, Massachusetts organizations to succeed with any facet of building a high-performing telecommuting ecosystem by providing infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, public cloud integration, helpdesk services, cybersecurity, data protection solutions, and centralized management.

Security and Compliance for Remote Workers
Work-from-Home (WFH) employees commonly use their own computers and often work in an unsecured physical environment. This situation multiplies their susceptibility to malware threats and requires careful configuration of firewalls, AV tools, multi-factor authentication, remote monitoring, thorough user training, and the creation of policies built on best practices. Progent's seasoned group of cybersecurity solutions consultants can help your business to plan, deploy and maintain an effective cybersecurity solution that guards vital IT assets in networks that incorporate telecommuters.

Firewall Integration Services for At-Home WorkersFirewalls enable companies to build a network environment that can be securely utilized by on-premises users as well as by at-home workers, mobile workers, suppliers, customers, and other stakeholders. Next-generation firewall appliances permit you to assign and control different permissions to various classes of users and to expand your network and adjust your cybersecurity posture as your business evolves and as network attacks become more sophisticated. Progent works with both current and older security appliances from all leading vendors including Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. For details about Progent's firewall support services, go to firewall integration and support expertise.

Remote Endpoint Monitoring for TelecommutersRemote Endpoint Monitoring makes it easy to track the disparate devices used by an at-home workforce and either reject or spot and mitigate the latest cyber attacks such as ransomware. With ProSight Active Security Monitoring services, a lightweight agent is put on each secured endpoint, watching all activity and using advanced AI technology to detect new threats at inception. When an attack is spotted, ProSight Active Security Monitoring instantly isolates the infected endpoint device from the corporate network to contain the threat. Since the ProSight ASM agent is self-contained, endpoint devices stay protected even if they are not connected to the Internet. To learn more about ProSight ASM, refer to remote endpoint monitoring for at-home workers.

Two-factor Authentication Services for At-Home WorkersProgent's Duo MFA service plans utilize Cisco's Duo technology to protect against password theft through the use of two-factor authentication. Duo supports one-tap identity confirmation on iOS, Android, and other out-of-band devices. With Duo 2FA, when you log into a protected application and enter your password you are asked to confirm your identity via a device that only you have and that is accessed using a separate network channel. A broad range of devices can be utilized as this second form of authentication such as an iPhone or Android or wearable, a hardware token, a landline telephone, etc. You can designate several verification devices. For more information about Duo two-factor identity authentication services, go to Duo MFA two-factor authentication services for at-home workers.

Security Audit Services for At-Home WorkersSecurity Audits can evaluate the vulnerability of your network to all types of external and local security attacks for a network that incorporates an at-home workforce. Progent can deploy remote, automated security analysis scanning for quickly and economically uncovering a broad range of security holes that can be surfaced via the Internet. Progent's endpoint security assessment consulting services, which can be managed by security experts with top credentials including CISA, CISSP, and GIAC, can help you to evaluate your workflows and policies and review your IT infrastructure to allow you to design the highest level of security for your an at-home workforce.

Download White Paper: Protecting a Work-From-Home (WFH) Network
To read or download a white paper about key things to concentrate on for protecting a network that includes telecommuters, click:
Protecting a Work-From-Home (WFH) Network White Paper. (PDF - 2.4 MB)

Contact Progent for Telecommuter Support Services
To contact Progent about building and maintaining an efficient telecommuter solution for your Boston, Massachusetts company, phone 1-800-993-9400 or visit Contact Progent.