Boston Remote Workers Connectivity Support Services

Enlarging your remote workforce can have a significant effect on IT infrastructure, security, and corporate workflows. Progent has 20 years of experience helping SMBs to design, configure, manage, optimize, and debug IT networks that support at-home workers. Progent can assist your Boston organization to select the right technologies and follow leading practices in creating and operating a safe virtual office solution for telecommuters that facilitates teamwork and delivers maximum value. Progent can provide support services ranging from on demand expertise for helping you over occasional technical bottlenecks to full project management or co-management to help you successfully complete mission-critical tasks.

Progent's consultants can assist Boston, Massachusetts businesses to with any facet of building a high-performing work-at-home ecosystem by delivering infrastructure configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, Help Desk augmentation, security monitoring, data protection solutions, and streamlined management.

Security for Telecommuters
Remote workers often run their personal computing devices and work in a physically unsecured space. This increases their vulnerability to cyber attacks and requires judicious deployment of firewalls, remote monitoring, and the enforcement of policies that follow best practices. Progent's seasoned roster of certified data security professionals can help your organization to plan, deploy and manage a modern security solution that guards critical information in IT networks that incorporate telecommuters.

• Firewalls enable companies to build a network that can be safely accessed by on-premises users as well as by at-home workers, mobile employees, vendors, clients, and the public. Next-generation firewall devices allow you to assign and manage different permissions to different groups of users and to expand your network and adjust your security profile as your company evolves and as network attacks grow increasingly sophisticated. Progent works with both current and older security appliances from all major manufacturers like Cisco, Palo Alto Networks, Check Point, Juniper, SonicWall and Fortinet. To find out more about Progent's firewall integration expertise, refer to firewall support services.
• Online Endpoint Monitoring makes it easy to watch over the disparate devices utilized by teleworkers and either block or spot and respond to the latest threats such as ransomware. With ProSight Active Security Monitoring (ASM) services, a small-footprint software agent is put on every secured endpoint device, watching all activity and utilizing state-of-the-art behavioral threat analysis to identify zero-day threats before they can spread. When a cyberattack is spotted, ProSight Active Security Monitoring immediately disconnects the impacted endpoint device from the corporate network to contain the malware. Because the ProSight Active Security Monitoring agent is autonomous, endpoints stay secure even when they are offline. For more information about ProSight ASM, refer to remote endpoint security monitoring for an at-home workforce.
• Security Audits can assess the exposure of your information system to all classes of external and internal security threats for an environment that incorporates teleworkers. Progent can run remote, automated security inventory software for quickly and affordably uncovering a wide variety of security gaps that can be found over the Internet. Progent's endpoint security audit experts, which can be managed by security professionals with advanced certifications including CISM, CISSP, and GIAC, can help your business to audit your procedures and governance policies and assess your network architecture to allow you to implement the highest level of security for your teleworkers.

Contact Progent for At-Home Worker Expertise
To contact Progent about creating and managing a productive telecommuter environment for your Boston, Massachusetts organization, call 1-800-993-9400 or go to Contact Progent.