Enlarging your telecommuter workforce can have a significant effect on network infrastructure, security/compliance, and corporate processes. Progent has 20 years of background assisting businesses of all sizes to plan, deploy, manage, tune, and troubleshoot IT networks that incorporate at-home workers. Progent can help your Boston company to select the appropriate technologies and adhere to leading practices in building and maintaining a secure virtual solution for telecommuters that facilitates collaboration and returns maximum value. Progent can provide services ranging from as-needed guidance for helping you over challenging IT bottlenecks to comprehensive project management or co-management to help you successfully complete mission-critical initiatives.

Progent's consultants can assist Boston, Massachusetts companies to with any facet of creating a high-functioning remote work ecosystem by delivering infrastructure configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud connectivity, helpdesk services, security and compliance, backup/restore solutions, and centralized management.

Security for Teleworkers
At-home employees typically use their own computers and often work in a poorly secured physical space. This increases their susceptibility to malware threats and requires judicious configuration of corporate firewalls, anti-malware tools, MFA-based identity verification, remote endpoint monitoring, thorough end-user training, and the development of security policies based on leading practices. Progent's seasoned team of data security solutions experts can help you to plan, implement and maintain an effective cybersecurity solution that protects critical IT resources in environments that include at-home workers.

Firewall Integration Services for At-Home WorkersFirewalls allow you to create a network that can be securely accessed by local users and by at-home workers, mobile users, vendors, customers, and the public. Next-generation firewall appliances permit you to assign and manage appropriate access rights to different groups of users and to expand your network and modify your cybersecurity posture as your company evolves and as cyber threats grow increasingly sophisticated. Progent supports both current and legacy security devices from all leading manufacturers including Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. For more information about Progent's firewall integration services, refer to firewall configuration and support services.

Remote Endpoint Monitoring Services for At-Home WorkersOnline Endpoint Monitoring makes it easy to track the disparate computers used by an at-home workforce and either reject or identify and respond to modern cyber attacks such as ransomware. With Progent's ProSight Active Security Monitoring (ASM) services, a lightweight agent is installed on every protected endpoint, monitoring all activity and using state-of-the-art machine learning and full execution context from SentinelOne to detect new threats on arrival. When an attack is spotted, ProSight Active Security Monitoring instantly disconnects the impacted device from the network to quarantine the malware. Since the ProSight Active Security Monitoring agent is autonomous, endpoint devices stay secure even when they are not connected to the Internet. Progent is a SentinelOne Partner, dealer, and integrator. To learn more about ProSight ASM, visit remote endpoint security monitoring for telecommuters.

Two-factor Authentication (2FA) Services for Remote WorkersProgent's Duo MFA Managed Services incorporate Cisco's Duo technology to protect against stolen passwords by using two-factor authentication (2FA). Duo enables single-tap identity confirmation on Apple iOS, Android, and other personal devices. With 2FA, when you log into a secured online account and enter your password you are asked to verify who you are on a device that only you have and that is accessed using a separate network channel. A wide selection of out-of-band devices can be used as this second means of authentication such as a smartphone or watch, a hardware token, a landline telephone, etc. You can designate multiple verification devices. To find out more about ProSight Duo identity validation services, see Cisco Duo MFA two-factor authentication services for remote workers.

Security Audit Services for At-Home WorkersSecurity Audits can assess the vulnerability of your information system to all classes of outside and local security threats for an environment that incorporates telecommuters. Progent can run online, automated cybersecurity analysis software for rapidly and affordably detecting a wide variety of security holes that can be found via the Internet. Progent's endpoint security audit experts, which can be managed by data security professionals with advanced credentials such as CISM, CISSP, and GIAC, can assist your business to evaluate your processes and governance policies and assess your network architecture to enable you to design the highest level of security for your at-home workers.

NodeZero Pen Testing for Work-from-Home EnpointsHorizon3.ai's NodeZero Penetration Testing Platform is a breakthrough penetration test (pentest) product family that supports automated threat assessment of your work-from-home connectivity solution and your internal and perimeter networks so you can expose, rank, fix, and verify cybersecurity weaknesses before malicious hackers can exploit them. Progent can assist you to deploy NodeZero to perform comprehensive penetration tests of your perimeter and your internal IT infrastructure so you can evaluate your present security profile. Progent's NodeZero experts can also help you to strengthen your existing network security and can help you to plan and deploy a unified cybersecurity strategy that streamlines management and provides optimum protection for on-premises, cloud-based, at-home, and perimeter IT resources. To learn additional details about Progent's threat assessment services powered by on NodeZero's PEN test platform, visit Consulting Services for NodeZero's Penetration Test Platform.

Download White Paper: Securing a Work-From-Home (WFH) Network
To view or download a white paper about critical areas to focus on for securing an IT environment that supports telecommuters, click:
Securing a Work-From-Home (WFH) Environment White Paper. (PDF - 2.4 MB)

Contact Progent for At-Home Worker Support Services
To contact Progent about creating and maintaining an efficient telecommuter environment for your Boston, Massachusetts company, call 1-800-993-9400 or go to Contact Progent.