Enlarging your at-home workforce can have a major effect on IT architecture, security/compliance, and corporate processes. Progent has 20 years of background helping SMBs to design, deploy, administer, optimize, and troubleshoot IT networks that incorporate work-from-home employees. Progent can assist your Boston organization to pick the right technologies and adhere to best practices in building and maintaining a secure virtual solution for teleworkers that facilitates collaboration and returns maximum value. Progent offers support services that go from as-needed guidance for getting you over occasional technical bottlenecks to full project management or co-management to help you successfully complete business-critical tasks.

Progent can assist Boston, Massachusetts businesses to with any facet of creating a high-performing work-at-home ecosystem by delivering infrastructure design and configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Help Desk outsourcing, security monitoring, backup/restore solutions, and streamlined management.

Video Conferencing for At-Home Workers
A broad selection of voice/video conferencing platforms from major technology companies support virtual discussions, video conferencing, chat, and content sharing for both onsite users and teleworkers. Many companies utilize multiple conferencing products to accommodate their different partners and clients. Progent can help you to manage your current voice/video conferencing environment and optimize the engagement of your remote workforce.

  • Skype for Business is Microsoft's leading communications product that enables real-time presence, instant messaging, voice and video calling and conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent offers the skills of Microsoft-certified specialists who can assist you to set up and maintain Skype for Business clients to accommodate your remote workforce. For details about Progent's consulting expertise for Skype for Business, refer to Skype for Business integration experts.
  • FaceTime is Apple's group video phone platform for compatible iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Current editions of FaceTime support as many as 32 simultaneous users for video calls. To learn more about Progent's support services for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for most desktop or mobile devices. Offered via Cisco's Webex Cloud, Webex capabilities include sharing specific content or computer screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, session capture, plus editing and playback for future reference and training. For details about Progent's consulting expertise for Webex and for other IP video solutions from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conversations, contacts, and content with features that include video conferencing, persistent chat, plus data sharing. To learn more about Progent's support services for Teams as well as for additional Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
  • Other Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging services for these conferencing platforms and help your business to optimize your WAN infrastructure to run them.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and managing an efficient work-from-home environment for your Boston, Massachusetts company, phone 1-800-993-9400 or refer to Contact Progent.

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