Enlarging your at-home workforce can have a significant effect on network infrastructure, security/compliance, and corporate workflows. Progent has 20 years of experience helping SMBs to plan, deploy, administer, tune, and troubleshoot IT networks that support work-from-home employees. Progent can assist your Boston company to select the appropriate tools and follow best practices in building and operating a secure virtual solution for teleworkers that promotes collaboration and returns maximum business value. Progent offers services that go from as-needed guidance for helping you past challenging IT roadblocks to full project management or co-management to help you successfully complete business-critical initiatives.

Progent can help Boston, Massachusetts organizations to succeed with any facet of building a high-functioning work-at-home environment by delivering network infrastructure configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, public cloud integration, Help Desk services, security and compliance, data protection solutions, and centralized management.

Video Conferencing for Remote Workers
A wide range of video conferencing products from major technology companies enable online meetings, video and voice conferencing, chat sessions, and content sharing for both local users and teleworkers. Many companies utilize multiple conferencing products to meet the needs of their various partners and customers. Progent can help your organization to maintain your existing conferencing ecosystem and enhance the productivity of your at-home workforce.

  • Skype for Business is Microsoft's popular unified communications product that supports real-time presence, IM, voice and video conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, Excel and Outlook. Progent can provide the skills of Microsoft-certified specialists who can help your company to deploy and manage Skype for Business client software to support your remote employees. To learn more about Progent's consulting services for Skype for Business, visit Skype for Business integration services.
  • FaceTime is Apple's multiuser video calling platform for compatible iOS, iPadOS, iPod and Mac devices. FaceTime runs over Wi-Fi or cellular Internet connections. Later editions of FaceTime allow up to 32 simultaneous users for voice/video sessions. For details about Progent's consulting expertise for Apple FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for virtually all desktop or mobile devices. Offered via Cisco's Webex Cloud platform, Webex services include sharing granular content or screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, network-based recording, plus editing and playback for training. For details about Progent's support services for Webex and for other video conferencing solutions from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conferencing, contacts, and content with features that include voice/video conferencing, persistent chat, plus data sharing. For details about Progent's support services for Microsoft Teams and for additional Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
  • Additional Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and troubleshooting services for these conferencing platforms and assist you to tune your WAN infrastructure to run them.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and managing an efficient work-from-home solution for your Boston, Massachusetts organization, call 1-800-993-9400 or visit Contact Progent.



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