Enlarging your remote workforce can have a significant impact on network infrastructure, cybersecurity, and corporate processes. Progent has 20 years of experience assisting businesses of all sizes to design, deploy, manage, optimize, and debug IT environments that incorporate at-home workers. Progent can help your Boston organization to pick the right tools and adhere to best practices in building and operating a safe virtual office solution for teleworkers that facilitates collaboration and delivers maximum value. Progent offers services that go from on demand guidance for helping you over occasional IT bottlenecks to comprehensive project management to help you carry out business-critical initiatives.
Progent can assist Boston, Massachusetts organizations to with any aspect of building a high-performing work-from-home environment by providing network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Call Desk services, security monitoring, backup/restore solutions, and centralized management.
Video Conferencing for Remote Workers
A broad selection of voice/video conferencing products from major vendors support virtual meetings, video conferencing, chat sessions, and content sharing for both onsite workers and telecommuters. Many organizations utilize a mix of products to meet the needs of their various partners and clients. Progent's communications experts can assist you to maintain your existing voice/video conferencing environment and enhance the engagement of your remote workforce.
- Skype for Business is Microsoft's popular communications platform that enables presence, IM, voice and video conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent can provide the skills of Microsoft-certified consultants who can assist your company to deploy and maintain Skype for Business client software to support your at-home employees. For details about Progent's consulting services for Skype for Business, refer to Skype for Business integration experts.
- FaceTime is Apple's multiuser video phone platform for compatible iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime runs over Wi-Fi or cellular Internet connections. Current versions of FaceTime allow as many as 32 concurrent users for video calls. To learn more about Progent's consulting expertise for FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for most desktop or mobile devices. Delivered through Cisco's Webex Cloud, Webex services include sharing granular content or screens, presentations that embed rich media including Microsoft PowerPoint, network-based recording, plus editing and playback for future reference and training. To learn more about Progent's consulting services for Webex as well as for other IP video products from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conversations, contacts, and content with features such as voice/video conferencing, persistent chat, plus data sharing. To learn more about Progent's consulting expertise for Teams as well as for additional Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
- Additional Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting expertise for these products and
help your business to tune your network infrastructure to run them.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and managing an efficient telecommuter solution for your Boston, Massachusetts company, call 1-800-993-9400 or visit Contact Progent.