Enlarging your at-home workforce can have a significant effect on IT architecture, security, and corporate culture. Progent has two decades of background assisting small and mid-size businesses to plan, deploy, administer, tune, and debug IT environments that incorporate at-home workers. Progent can help your Boston organization to select the right tools and follow best practices in building and operating a safe virtual solution for teleworkers that promotes teamwork and delivers top business value. Progent can provide services that go from on demand expertise for getting you past occasional technical bottlenecks to full project management to help you carry out mission-critical initiatives.
Progent's consultants can assist Boston, Massachusetts businesses to succeed with any facet of building a high-performing remote work environment by providing infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud connectivity, Help Desk outsourcing, security and compliance, data protection solutions, and centralized management.
Video Conferencing for Teleworkers
A wide range of video conferencing products from major technology companies enable virtual meetings, video conferencing, chat sessions, and screen/content sharing for both onsite users and at-home workers. Many companies use multiple products to accommodate their different partners and customers. Progent can help you to maintain your current voice/video conferencing environment and enhance the engagement of your at-home workforce.
- Skype for Business is Microsoft's popular unified communications product that enables presence, IM, audio and video conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent offers the expertise of Microsoft-certified specialists who can assist you to configure and manage Skype for Business clients to accommodate your remote workforce. For details about Progent's consulting expertise for Skype for Business, see Skype for Business consulting experts.
- FaceTime is Apple's group video phone app for compatible iOS and macOS devices. FaceTime works over Wi-Fi or cellular Internet connections. Current versions of FaceTime allow as many as 32 simultaneous users for video calls. For details about Progent's consulting services for FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center provides online conferencing for most computing devices. Offered through Cisco's Webex Cloud platform, Webex services include sharing specific content or computer screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, network-based recording, plus revision and playback for future reference and training. For details about Progent's support services for Webex as well as for other IP video products from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a portal for conferencing, contacts, and content with features such as IP voice and video calling, persistent chat, plus data sharing. For details about Progent's consulting services for Microsoft Teams and for additional Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
- Additional Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging expertise for these conferencing platforms and
help your business to tune your WAN architecture to run them.
Contact Progent for At-Home Worker Support Services
To contact Progent about building and managing a productive work-from-home solution for your Boston, Massachusetts company, call 1-800-993-9400 or go to Contact Progent.