Enlarging your telecommuter workforce can have a significant effect on network architecture, cybersecurity, and corporate culture. Progent has two decades of background helping businesses of all sizes to design, configure, administer, tune, and debug IT networks that incorporate work-from-home employees. Progent can help your Boston company to pick the appropriate technologies and follow leading practices in building and operating a secure virtual office solution for telecommuters that promotes teamwork and delivers maximum business value. Progent offers support services ranging from as-needed guidance for helping you past challenging technical roadblocks to full project management to help you successfully complete business-critical initiatives.

Progent's consultants can assist Boston, Massachusetts businesses to succeed with any aspect of building a high-functioning work-from-home ecosystem by delivering infrastructure configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform customization and training, cloud integration, Help Desk augmentation, endpoint security, backup/restore solutions, and centralized management.

Voice/Video Conferencing for Teleworkers
A wide range of voice/video conferencing products from leading vendors enable virtual meetings, video and voice conferencing, chat sessions, and screen sharing for both local workers and teleworkers. Many organizations utilize a mix of conferencing products to meet the needs of their various partners and clients. Progent's communications experts can help you to manage your current voice/video conferencing environment and enhance the experience of your remote employees.

  • Skype for Business is Microsoft's leading unified communications product that supports presence, instant messaging, audio and video calling and conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified consultants who can help your company to configure and maintain Skype for Business clients to accommodate your remote employees. To learn more about Progent's support services for Skype for Business, refer to Skype for Business integration experts.
  • FaceTime is Apple's group video calling app for iOS, iPadOS, iPod and macOS devices. FaceTime runs on Wi-Fi or cellular Internet connections. Current editions of FaceTime support as many as 32 concurrent users for video calls. For details about Progent's support services for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for most computing devices. Delivered through Cisco's Webex Cloud, Webex services include sharing discrete content or screens, presentations that embed rich media including Microsoft PowerPoint, network-based recording, plus revision and playback for future reference. For details about Progent's support expertise for Cisco Webex and for other IP video products from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conversations, contacts, and information with features that include IP voice and video conferencing, persistent threaded chat, plus file sharing. For details about Progent's support services for Teams and for other Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting expertise for these conferencing platforms and help your business to optimize your WAN architecture to run them.

Contact Progent for At-Home Worker Expertise
To contact Progent about creating and maintaining a productive work-from-home environment for your Boston, Massachusetts business, phone 1-800-993-9400 or visit Contact Progent.



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