Enlarging your remote workforce can have a significant impact on network infrastructure, cybersecurity, and corporate processes. Progent has 20 years of experience assisting businesses of all sizes to design, deploy, manage, optimize, and debug IT environments that incorporate at-home workers. Progent can help your Boston organization to pick the right tools and adhere to best practices in building and operating a safe virtual office solution for teleworkers that facilitates collaboration and delivers maximum value. Progent offers services that go from on demand guidance for helping you over occasional IT bottlenecks to comprehensive project management to help you carry out business-critical initiatives.

Progent can assist Boston, Massachusetts organizations to with any aspect of building a high-performing work-from-home environment by providing network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Call Desk services, security monitoring, backup/restore solutions, and centralized management.

Video Conferencing for Remote Workers
A broad selection of voice/video conferencing products from major vendors support virtual meetings, video conferencing, chat sessions, and content sharing for both onsite workers and telecommuters. Many organizations utilize a mix of products to meet the needs of their various partners and clients. Progent's communications experts can assist you to maintain your existing voice/video conferencing environment and enhance the engagement of your remote workforce.

  • Skype for Business is Microsoft's popular communications platform that enables presence, IM, voice and video conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent can provide the skills of Microsoft-certified consultants who can assist your company to deploy and maintain Skype for Business client software to support your at-home employees. For details about Progent's consulting services for Skype for Business, refer to Skype for Business integration experts.
  • FaceTime is Apple's multiuser video phone platform for compatible iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime runs over Wi-Fi or cellular Internet connections. Current versions of FaceTime allow as many as 32 concurrent users for video calls. To learn more about Progent's consulting expertise for FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports remote conferencing for most desktop or mobile devices. Delivered through Cisco's Webex Cloud, Webex services include sharing granular content or screens, presentations that embed rich media including Microsoft PowerPoint, network-based recording, plus editing and playback for future reference and training. To learn more about Progent's consulting services for Webex as well as for other IP video products from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conversations, contacts, and content with features such as voice/video conferencing, persistent chat, plus data sharing. To learn more about Progent's consulting expertise for Teams as well as for additional Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
  • Additional Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting expertise for these products and help your business to tune your network infrastructure to run them.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and managing an efficient telecommuter solution for your Boston, Massachusetts company, call 1-800-993-9400 or visit Contact Progent.



An index of content::

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    Progent's certified Windows Server 2022 consultants can help your company to design and carry out an efficient migration to Windows Server 2022 using a self-hosted deployment architecture or a hybrid model that integrates cloud-hosted Windows Server Online with a datacenter-based installation of Windows Server 2022.

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    For corporations with branch offices in California or any area covered by Progent's consultants, Progent's Microsoft-Premier network consulting professionals and authorized Cisco network consultants offer a range of IT consulting services such as project management, SOX compliance, site moves, enterprise security, network architecture, on-site or remote branch office support, and troubleshooting for data center hosting environments. A Progent IT architect can help you plan a multi-office information system that makes efficient use of colocation services and Internet data centers. Progent's Microsoft Premier consultants can help major enterprises design, integrate and maintain massive rollouts of updated releases of Microsoft technology such as Enterprise Active Directory, Exchange Server, SharePoint Server, SQL Server, and Enterprise editions of Windows. Progent's Cisco Certified Internetwork Expert and Cisco Certified Network Professional experts can assist you to configure Cisco products for connection solutions that incorporate basic, high-performance, integrated, and wireless networking.

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    Altaro VM Backup software from Hornetsecurity offers small and mid-size organizations a reliable and budget-friendly solution for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in local, offsite, distributed, and cloud architectures and also enables low-cost backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide range of online or onsite services to help you to design, install, manage and troubleshoot a modern backup and disaster recovery solution powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/restore service powered by on Altaro VM Backup technology.

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    Cisco Computer Network Support Company Hybrid IT Network

    Progent's Microsoft and Cisco premier network consultants offer expert support for a wide array of products and technologies and can deliver that assistance remotely anywhere in the U.S. or onsite in select cities across the United States and anywhere in California. Progent offers remote support for information systems powered by Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for environments that include a combination of Microsoft and UNIX-based technology. Progent also offers the expertise of Cisco CCIE infrastructure engineers for the toughest network problems, as well as the the support of CISA and CISM-accredited security consultants to assist with high-level security planning and problem solving. Progent has provided remote troubleshooting to businesses in every state in the U.S.

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    Progent's Cisco CCIE-certified network infrastructure consultants offer advanced support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.

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    Progent's experienced Cisco network security consulting professionals offer expert PIX and ASA Firewall consulting services covering architecture, configuration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector attack protection, and safe connectivity services. Ranging from compact, plug-and-play desktop devices for small and home businesses to scalable enterprise-grade appliances, Cisco PIX and ASA Firewalls provide a high level of protection, high throughput, and high reliability for IT systems of all sizes. PIX Firewalls and ASA Firewalls are based on a hardened, specially designed platform, minimizing common OS-specific security gaps.

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