Boston Offsite Workforce Integration Support Services
Conferencing Solutions Consulting Services
Enlarging your at-home workforce may have a major effect on network architecture, security, and company workflows. Progent has two decades of experience helping small and mid-size businesses to design, deploy, manage, optimize, and debug IT environments that incorporate at-home workers. Progent can help your Boston organization to select the right technologies and adhere to leading practices in creating and maintaining a safe virtual solution for teleworkers that promotes collaboration and delivers top business value. Progent can provide services that go from on demand expertise for getting you past challenging technical roadblocks to comprehensive project management to help you successfully complete mission-critical initiatives.
Progent can help Boston, Massachusetts businesses to succeed with any facet of building a high-functioning remote work ecosystem by providing infrastructure design and configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, helpdesk services, cybersecurity, backup/restore solutions, and unified management.
Voice/Video Conferencing for Remote Workers
A broad range of video conferencing platforms from major technology companies enable online discussions, video conferencing, chat, and screen sharing for both local workers and teleworkers. Many companies utilize multiple products to meet the needs of their various partners and customers. Progent can assist your organization to manage your current conferencing ecosystem and enhance the productivity of your at-home employees.
- Skype for Business is Microsoft's leading communications product that enables real-time presence, instant messaging, audio and video calling and conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified specialists who can help you to set up and manage Skype for Business client software to support your remote workforce. For details about Progent's support expertise for Skype for Business, refer to Skype for Business consulting services.
- FaceTime is Apple's multiuser video phone platform for iOS, iPadOS, iPod and macOS devices. FaceTime works on Wi-Fi or cellular Internet connections. Current versions of FaceTime support as many as 32 concurrent users for voice/video sessions. To learn more about Progent's consulting expertise for FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center provides online conferencing for most desktop or mobile devices. Offered through Cisco's Webex Cloud platform, Webex services include sharing specific content or screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, session capture, plus editing and playback for future reference. For details about Progent's support expertise for Webex as well as for additional video conferencing products from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conferencing, contacts, and information with capabilities that include video calling, persistent threaded chat, plus file sharing. For details about Progent's support expertise for Teams and for other Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
- Additional Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting services for these conferencing platforms and help you to tune your network architecture to run them.
Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and managing a productive work-from-home environment for your Boston, Massachusetts organization, call
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Support and Integration Cisco Firewall integration
ASA 5500-X Firewall with Firepower Support Outsourcing
Progent's Cisco-premier CCIE network experts can help your company to manage your legacy PIX or ASA 5500 security appliances and upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to design, deploy, tune, administer and troubleshoot firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services
Consultant Windows and Solaris
Solaris with Windows Specialist
Progent's UNIX platform consulting services provide small and mid-size businesses and developers support for administering and supporting UNIX, Linux or Solaris environments that operate with Microsoft-powered technology. Progent offers your business contact with UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISM credentials. This broad array of expertise provides you with a convenient one-stop consulting firm to help you create and maintain a protected and robust cross-platform connectivity and communications infrastructure that supports UNIX and Microsoft interoperability by combining MS Windows with major versions of UNIX including Apple Mac OS X, Solaris, IBM AIX, HP-UX, BSD, SCO UNIX, and SGI/Irix or leading Linux derivatives such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware.
Telecommuter Infrastructure Support Outsourcing
Consulting Services Remote Workers Infrastructure
Progent can help small and mid-size businesses to plan, deploy and troubleshoot the infrastructure needed to support work-from-home employees.
Network Consultants Apple OS X
Macintosh OS X Online Support
Progent's experts can provide Apple macOS and Mac OS X users a variety of services including workstation support, Apple macOS and OS X expertise, Apple Mac integration with Windows environments, Entourage and email help, network protection services, and custom education. Progent can help businesses to migrate to macOS from OS X or other earlier editions of Apple OS X and Progent can provide help with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also help your business with Apple iPhone integration and Apple iPad synchronization, or moving to Apple's iCloud. For computer environments built exclusively on Apple macOS or OS X or for systems with a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the complexity of planning, integrating and supporting a network infrastructure that is reliable, safe, efficient and able to achieve your organization's objectives.
Technical Consultant Meraki AP Management
Urgent IT Consultant Meraki MR18 Access Point
Progent's Cisco-certified wireless networking consultants offer remote and onsite consulting and support services to assist your organization to plan, configure, administer, tune, and debug wireless networks that utilize Cisco's Meraki access points. Progent can also help your organization to design and implement hybrid networks that combine local and cloud-based resources and that provide seamless connectivity, enhanced protection, streamlined management, and dependable performance for all your wired and wireless endpoints.
Microsoft 365 Mac Integration Support and Setup
Microsoft 365 Integration Outsourcing
Microsoft 365, formerly branded Office 365, is Microsoft's growing family of client productivity programs and cloud services offered on a monthly or annual subscription basis. Microsoft 365 apps and cloud-based services are offered in an array of product bundles intended for customers ranging from students and home offices to global enterprises. Progent can provide quick and easy remote access to specialists with in-depth knowledge of Microsoft, Mac, iOS, and Android platforms. Progent can assist your business to evaluate the many subscription options offered with Microsoft 365 and configure your information network with Microsoft 365 in a way that delivers top business value. Progent offers expertise with multi-platform networks that incorporate Windows, macOS or OS X, and Linux technology. Progent can also assist you to create and maintain hybrid solutions that transparently integrate on-premises and cloud-based products and services.
Best Work from Home Endpoint Security Consultant Services
Remote Workforce Cybersecurity Consultants
Progent can assist small and mid-size companies to configure network security defense systems and provide cleanup services required for remote workers.
Service Reporting IT Services
Tracking Service Costs Remote Support
Progent uses an enterprise-class service reporting system that stores and organizes detailed documentation for all delivered services. Unlike some freelance consultants or small service organizations who provide scant documentation or specifics of tasks performed, every service delivered by Progent is tracked by comprehensive documentation. Every Progent consultant has use of the service reports sent by each staff member to every client. The discipline of documenting and organizing service records allows more effective service and avoids a slew of typical misfortunes such as when a support client is virtually held captive to a consultant who won't release vital service information.
Telecommuter Helpdesk Information Technology Consulting
Remote Workforce Helpdesk Consultants
Progent offers small and medium-size companies supplemental or fully outsourced Help Desk support for an offsite workforce.
After Hours Remote Workers Troubleshooting
Helpdesk for Remote Workforce Support and Integration
Progent has two decades of background helping small and mid-size businesses to plan, deploy, tune, manage, and troubleshoot computer networks that support teleworkers.
Computer Consultancy Cisco Router
Cisco Management Implementation Support
Progent's Cisco certified networking experts have extensive background assisting ISPs to architect, implement, manage, optimize, and troubleshoot high-availability, extensible network solutions suitable for shared public networks.
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