Years of experience providing Microsoft support and Cisco technology consulting has allowed Progent to develop a unique capability for supporting branch offices that require IT service with the responsiveness associated with small companies but which includes effective communications, thorough documentation, and compliance with corporate IT standards. If your enterprise maintains a branch office, sales office, or remote office with the branch location anywhere in or the California Central Valley, Progent can offer a broad range of onsite and remote IT support services and system architecture consulting.

Progent's branch office support services include:

  • Progent's consultants are proven, Microsoft and Cisco certified industry veterans with extensive backgrounds supporting enterprise-class IT networks. Progent's engineers can work effectively with remote IT groups and can operate as a seamless extension of the corporate IT staff.
  • Progent has the in-depth expertise to implement, support, troubleshoot and manage large enterprise technologies. Progent offers Active Directory consulting for complex configurations, Microsoft Exchange Server 2019 integration, Microsoft Exchange 2016 planning and deployment, Microsoft Exchange Server 2013 integration and support, Exchange 2010 consulting, Systems Management Server expertise and SQL Server support.
  • Progent offers local, on-site expertise by providing field-level troubleshooting, trouble ticket initialization and vendor support coordination for WAN, VPN and ISP links. Experience working with all major telecommunications carriers and Internet Service Providers enables Progent to resolve complex problems involving multiple vendors who may be inclined to point fingers at one another rather than fix connection problems.
  • Progent uses state-of-the-art tools such as Microsoft System Center Operations Manager for network monitoring to provide enterprise-class reliability and proactive trouble detection to branch offices.
  • Progent provides detailed service documentation for all delivered services so that corporate IT departments can monitor service activity and costs.
  • Progent provides 24x7 network support for international organizations that need round the clock support.
  • Progent can provide a broad array of services to keep branch offices productive, including server hardware and software upgrades, HQ coordinated migration projects, desktop OS and application standardization, desktop upgrades, WAN support and upgrades, etc.
  • Progent's GIAC, CISA, CISM, and CISSP certified security engineers can provide security vulnerability testing and remediation services to ensure that satellite office systems are in compliance with regulatory or internal standards.
  • Progent's Certified Microsoft Server Platform consultants can help provide Windows Server 2012 R2 planning and deployment help and Windows Server 2008 R2 support and upgrade help to take advantage of the advances Windows Server offers in the areas of Cloud computing, availability, scale and density, manageability, security and compliance, performance, and support for modern work styles.
If you are looking for local support for branch offices in major cities throughout the U.S., call Progent at 800-993-9400 or visit Contact Progent.

An index of content::

  • 24-7 Computer Services Exchange Server 2016 Exchange Server 2019 Network Design and Consulting
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  • Atlanta Work at Home Employees Help Desk Call Center Augmentation Guidance Remote Workers Atlanta Assistance - Call Desk Augmentation Assistance Fulton County Georgia
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  • Consultants NetDocs ndMail
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  • IT Development Project Consultant
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    For advanced project management support, Progent can provide the services of senior information technology experts with decades of background in IT management, application development, and business process design for organizations from Big 4 companies to dot-com startups to state government agencies. These proven IT managers offer project management skills to assist enterprise customers follow leading practices to ensure that development or deployment projects are successfully completed on time and on budget.

  • CISM Consulting Telecommuter Jobs Cisco CCIE Security Engineer Job South Hampton Roads
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  • Microsoft System Center Operations Manager On-site Support
    24x7 Network Professionals

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  • Mac OS X Class
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    Meraki and Catalyst Switch Computer Consulting

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  • Microsoft Exchange 2010 Upgrade Consulting
    Professionals Exchange Server Migration

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  • Branch Location Outsourcing
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    Progent's Cisco-certified Wi-Fi technology consultants can help you to configure, manage, and debug Cisco Wi-Fi products such as Cisco's Aironet and Meraki Wave 2 Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.

  • Tech Consultants Company-wide Standards for Best Practices Company-wide Standards for Best Practices Computer Consultancy Services
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    Progent uses a sophisticated service reporting system that records and formats complete documentation for all delivered support activities. Unlike many independent consultants or small service firms who offer minimal documentation or specifics of tasks done, every service provided by Progent is accompanied by full documentation. Each Progent staff member has use of the support documentation transmitted by every staff member to every client. The practice of detailing and archiving support activity results in more efficient service and eliminates a variety of typical misfortunes such as when a support client is effectively held captive to a consultant who won’t let go of vital service information.

  • Windows Server 2019 Small Business Outsourcing IT Reno Sparks Microsoft Windows Server 2016 Server Troubleshoot Expert Washoe County Nevada
  • Work at Home Employees Charleston Consultants - Endpoint Security Solutions Consulting Experts Charleston Mount Pleasant At Home Workers Charleston Consulting and Support Services - Security Solutions Assistance Charleston County

  • Cisco Network Management Computer Support Companies
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    Progent's Cisco-Certified network engineers can assist you to use Cisco's management utilities along with a variety of powerful third-party products to create a comprehensive network management solution to keep your network running smoothly, fully utilize expensive resources, protect your data, recover quickly from hardware breakdown or deliberate attacks, and allow you to expand or reassign network resources sensibly and economically as your company evolves.

  • Work from Home Employees Consulting Experts near Rochester - Support Consulting Experts Rochester New York 24-7 Rochester At Home Workers Solutions Assistance Monroe County New York

  • Database Programming Consultants
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    Progent's Microsoft-certified database consultants offer businesses of any size online DBA and programming services for leading RDBMS products including Microsoft SQL Server, Oracle, MySQL, and Office Access. Support services available from Progent include software installation and integration, database design and coding, management services, replication and synchronization solutions, storage management, tuning, data migration, information security, backup/restore systems, problem solving, and webinar training.

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