Progent can help you to evaluate the wealth of subscription plans offered with Office 365 and integrate your network with Office 365 so you realize top business value. Progent offers expertise with multi-platform networks that incorporate Windows, macOS, and Linux technology. Progent can also assist your business to build and maintain hybrid ecosystems that seamlessly combine on-premises and cloud-based products and services.
Progent can help your business to maintain Microsoft System Center 2007 Configuration Manager (SCCM 2007) to simplify operations, enhance compliance, and increase worker output by making sure that operating systems and applications are always current, managing product licenses, and reporting resource usage patterns so you can make informed purchasing decisions. When you are set to update your SCCM 2007 device management solution, Progent can help you to plan and carry out a smooth migration to System Center 2012 Configuration Manager.
Progent uses an enterprise-class support reporting system that stores and formats detailed documentation for all billed support activities. Unlike some independent consultants or local service organizations who provide scant documentation or specifics of tasks performed, every service provided by Progent is tracked by full documentation. Every Progent consultant has use of the service documentation transmitted by each consultant to every customer. The discipline of detailing and organizing service records results in more effective service and avoids a variety of typical problems such as when a service client is effectively held hostage to a consultant who won’t let go of vital service information.
Progent's Cisco-certified CCIE network infrastructure consultants can help your business to set up, manage, upgrade and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall support, Meraki and Aironet Wi-Fi access point expertise, Cisco VoIP phone consulting, and CUCM/CallManager software expertise.
ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes next generation behavior machine learning technology to defend endpoints as well as servers and VMs against new malware assaults such as ransomware and file-less exploits, which routinely get by traditional signature-based AV tools. ProSight ASM protects local and cloud-based resources and provides a single platform to manage the complete threat progression including blocking, identification, containment, remediation, and post-attack forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against new attacks.
Cisco's security and offsite connectivity solutions for small to mid-size companies represent a complete array of manageable protection hardware and software to let you safeguard your entire network infrastructure. Cisco's VPN product family includes switches, firewalls, and VPN solutions. Progent's expert consulting staff includes experienced engineers with Cisco's Certified Internetwork Expert (CCIE) and CCNP qualifications who can help your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco security solutions that align most closely with your corporate goals.
Progent's ProSight Virtual Hosting service provides comprehensive hosting of a small or mid-size company's servers in an environment that gives the highest level of availability and expandability and is in addition easy to transfer to any data center. ProSight Virtual Hosting and management services are built upon proven virtualization technologies that enable small businesses with multi- platform IT systems to economize dramatically on the expense of capital investments, infrastructure maintenance, and network management while achieving world-class fault tolerance and an unprecedented degree of vendor flexibility.
Progent's SonicWall firewall experts can help you deploy, manage, and update SonicWall firewall devices including the current SonicWall TZ and NSa families of firewalls and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and GIAC-certified network security consultants can show you how to incorporate SonicWall security gateways into a complete security solution and design protection into your business processes.
Progent can give you access to programmers who can modify your Microsoft Dynamics ERP, MRP, and financial system programs to suit your unique company requirements. Progent’s Microsoft consultants provide expertise in Microsoft AX ERP Software, Microsoft Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management Software. Progent also provides custom e-Commerce consulting services for secure, corporate-wide resource sharing as well as interfacing with CRM programs.
Progent's Cisco CCIE-certified SIP integration experts can assist you to design, integrate, manage, troubleshoot and upgrade Cisco's SIP connectivity solutions and Cisco's CUBE-based SIP trunks and can provide cost-effective online or on-premises support to help you to move smoothly to a modern unified communications ecosystem that offers fast return on investment. Progent's certified Microsoft collaboration experts can assist you to establish interfaces between Cisco's CUBE SBC and Microsoft's VoIP and IP video platforms such as Skype for Business and Lync Server for access to a SIP-based IP PSTN trunk.
Progent's ProSight Virtual hosting services offer small businesses a range of benefits including reduced capital expenditures, savings on operational expense, improved management focus, enterprise-class protection, enhanced fault tolerance, and business continuity.
Progent’s team of Microsoft and Cisco Certified consultants average longer than ten years of real-world professional experience, in the trenches of IT support, performing a broad range of IT projects for a large mix of clients. Every Progent support professional shares a refined set of personal best practices which are incorporated into company-wide leading practices training that Progent instills in its support personnel. This ensures that you get not only world-class IT skills, but also a support engineer with field-tested methods for applying technical knowledge to solve real-world IT problems quickly.
Progent can provide the guidance of a CRISC-certified risk management consultant to assist you to design and deploy an enterprise risk management (ERM) strategy based on leading practices promoted by CRISC and geared to align with your organization's risk appetite, business objectives, and IT budget.
Progent can show you how to plan and implement a smooth migration to Microsoft Dynamics GP so that you retain your data, improve your protection, enhance your management reporting, take full advantage of Microsoft Office integration, and minimize productivity disruption by creating and executing a sensible migration plan. Progent can also help educate new Dynamics GP users so you don't waste productivity. Progent can enhance your company reports and management analytics by offering Crystal Reports help, FRx assistance, and Microsoft Excel expertise. Progent's experience with Microsoft .NET technology, Microsoft SQL Server solutions, and designing with VBasic, XML and other tools make it possible to produce custom business applications and eCommerce programs that integrate seamlessly with Dynamics GP/Great Plains.
Progent’s Cisco-Certified network consultants provide professional PIX Firewall support services encompassing design, integration and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and application policy enforcement, mutlivector attack security, and safe access services. Ranging from small, easy-to-install desktop appliances for small offices and home offices to scalable gigabit appliances, Cisco PIX firewalls provide a sensible level of protection, speed and reliability for business networks of all sizes. PIX firewalls are build around a proven, specially designed operating system, PIX OS, minimizing potential OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated security and connectivity services, including advanced application-aware firewall services, VoIP and multimedia security, site-to-site and remote-access IPsec VPN connectivity, intelligent networking services, and flexible administrative tools. Progent’s Cisco experts can help you choose and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Progent's Cisco-certified wireless technology experts can assist you to deploy, administer, and troubleshoot Cisco Wi-Fi devices including Aironet and Meraki 802.11ac wireless access points as well as Cisco's Wireless Network Controllers.
Progent's Microsoft-certified consultants can assist you to prepare for, implement, and administer System Center 2012 R2 Configuration Manager. Progent can help you to upgrade smoothly to SCCM 2012 from a legacy device management solution or assist you to enhance your current SCCM 2012 environment to accommodate your evolving IT needs. Also, Progent can help you to build a software foundation that fully supports SCCM 2012 by delivering expertise with associated Microsoft platforms including Active Directory Domain Services (ADDS), SQL Server and SQL Server Reporting Services, and IIS.
Progent provides support expertise for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you select, configure, and manage a WatchGuard Firewall/VPN product that fits your network security requirements and budget. Progent can help you to maintain outdated WatchGuard firewalls or upgrade efficiently to current WatchGuard firewalls.
SQL Server 2008 offers powerful, standardized tools to computer experts as well as to information workers, reducing the difficulty of designing, integrating, administering, and accessing enterprise data and database programs in environments ranging from mobile devices to corporate information systems. The sophistication and integration demands of Microsoft SQL Server 2008 call for a network consulting firm with real-world expertise and wide knowledge in designing and deploying data-driven, end-to-end business IT applications. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work supporting Microsoft integration, ensures you success in planning, deploying and supporting Microsoft SQL Server 2008 applications that are seamlessly integrated with the Microsoft .NET environment.
Progent's Power BI experts can help you to plan, install, manage, enhance or debug your Power BI business analytics solution. Progent's database experts can assist you to prepare your target data for Power BI visualizations. Progent can show you how to build and administer an on-premises, cloud based, or hybrid environment to run Power BI.
Progent’s Technical Response Center (TRC) provides affordable national after-hours online help for IT networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service professionals provide 24x7 phone help and online secure network connection to troubleshoot and repair network problems quickly and economically.
Dynamics GP/Great Plains software includes analysis and reporting capabilities that allow you to monitor all business processes, sales and expenses, and market trends with built-in drill-down, query, and reporting capabilities. Progent's Microsoft Dynamics GP reporting support services can enable you to create reports that let you understand your business more thoroughly, converting uncooked data into valuable business information. Progent can enhance your reporting and business analysis by offering Crystal Reports consulting, FRx support, and Microsoft Excel programming. In addition to delivering reporting consulting, Progent can provide Microsoft .NET support, Microsoft SQL Server help, and programming design with VBasic, XML and other tools in order to offer custom business software development and eCommerce applications that work transparently with Microsoft Dynamics GP.
Progent offers access to a senior specialist with years of experience configuring, maintaining, and upgrading immersive telepresence systems from top-tier suppliers such as Cisco, TANDBERG, Polycom, and LifeSize. Progent's consultants can coordinate with your in-house network support team, your Internet Service Provider, and your video conferencing technology vendor to help your company maximize the business value of your telepresence solution.
If your company is producing UNIX or Linux software in an environment that has Microsoft Windows-based servers, PCs, and office productivity products, Progent offers full-service IT outsourcing that allows you to concentrate on your field of strategic know-how without the constant hassle of managing your company information system. Through the use of smart server monitoring and by providing remote and in-person support when your company needs it, Progent offers an economical solution for managing an IT system that provides excellent availability, protection, and efficiency. Progent's developer support services include comprehensive information technology outsourcing, virtual server infrastructure, online and on-site support and repair, network monitoring services, and Help Desk Call Center outsourcing.
Altaro VM Backup offers small organizations a reliable and budget-friendly solution for backing up and recovering Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in local, remote, distributed, and cloud architectures and also enables cost-effective backup to Microsoft Azure Block Blob storage. Headline features include industry-leading inline deduplication to cut backup storage needs, Continuous Data Protection (CDP) with backup intervals as little as five minutes for reducing your exposure to data loss, military-grade encryption, item-level recovery capability for individual files and emails, extensive support for Windows Cluster Shared Volumes (CSV) and for vCenter for handling larger deployments, and the ability to leverage Microsoft VSS technology to back up live VMs with zero downtime. Progent is a certified Altaro partner and offers a broad range of services to help you to design, deploy, optimize and troubleshoot a backup and disaster recovery system powered by Altaro VM Backup software.
Progent offers the expertise of a veteran consultant with extensive experience installing, maintaining, and enhancing immersive telepresence platforms from top-tier suppliers such as Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can coordinate with your in-house IT management team, your ISP, and your telepresence platform vendor to help your organization maximize the business value of your video conferencing solution.
Progent’s professionals offer experience in multiple disciplines relevant to mobile networking such as network architecture, wireless data synchronization, wireless protection, wireless email, Microsoft Windows Mobile, Research in Motion Blackberry, and mobile software programming. Progent's Microsoft certified professionals can save your company time and money by applying their wireless background to help you choose and integrate mobile connectivity solutions that fit the needs of your company. Progent can also optimize your IT infrastructure so that wireless appliances perform more reliably.
Progent has a long background delivering a full-spectrum of remote IT support and urgent troubleshooting services to local governments and school districts across the United States. Progent is one of the pioneers in delivering expert remote IT support and has provided network support to clients in all 50 states. Online support saves travel costs and solves issues faster than on-premises support.
Progent provide organizations of all sizes world-class IT remote or onsite consulting for information systems based on Windows technology and Microsoft's .NET servers including MS Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Certified network consulting experts also can provide security expertise for companies varying in size from the small office to the worldwide enterprise.
Progent can help your organization in any phase of your upgrade to Exchange Server 2019 including deploying Windows Server 2019 Core as a host for Exchange; designing high availability (HA) system topology for an on-premises, cloud-based or hybrid deployment; moving mailboxes; designing and configuring Hyper-V virtualization; setting up hardware load balancing (HLB); building DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft Office 365; and configuring Outlook clients.
Progent’s Technical Response Center (TRC) offers nationwide extended hours remote support for IT networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service professionals provide after-hours phone help and remote direct network connection to troubleshoot and resolve network problems rapidly and economically. The scope of IT expertise available from Progent's team of country-wide support engineers makes it possible to escalate even the toughest network issues to competent specialists as required. For critical problems, the TRC endeavors to respond to your request for service in less than one hour.
Progent's Cisco Meraki wireless access point experts provide remote and onsite support services to help businesses of all sizes to plan, install, maintain, upgrade or debug Wi-Fi networks that include Cisco Meraki wireless access points. Progent can help you to configure and manage Meraki-based Wi-Fi networks for environments that range from a teleworker's home or a remote office to a campus or a multi-site enterprise. Progent can also help you to configure other Cisco technology including switches, ASR routers and ASA firewalls to build a cohesive ecosystem that provides the same access, performance, security, ease of management and uptime for wired and wireless clients regardless of their location or computing device.
Progent can provide cost-effective online and on-premises support to assist businesses of any size to migrate any portion of their critical IT infrastructure to Google Cloud Platform services. This can save management hassle and hardware costs and allow access to Google's cutting edge machine learning technology. Progent can assist your IT team with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness assessment, architectural design and review, testing, configuration, administration, performance optimization, licensing management, disaster recovery mechanisms, and security strategies.
Progent's Cisco CCIE wireless network consultants can provide online or onsite integration and debugging support to help your organization to design, implement, upgrade, optimize, manage and troubleshoot Aironet wireless AP environments of any size or architecture. Progent's Cisco wireless controller consultants can also assist you to combine your Wi-Fi ecosystem with your wired network and cloud-hosted resources to create an enterprise connectivity foundation that is easy to manage and scale. Progent also can provide affordable Wi-Fi site surveys to assist you to decide the most efficient selection, placement and setup of Aironet wireless access points to work with your specific workplace layout, construction, and anticipated network traffic.
Progent's Cisco certified Wi-Fi consultants can provide affordable remote and onsite support for both end-of-life and modern Wave 2 Aironet Wi-Fi access points and Progent can assist you to design and maintain Wi-Fi environments that incorporate indoor and outdoor/ruggedized Aironet APs.
Progent offers the expertise of certified consultants as well as experienced database application developers, DBAs, project managers, network infrastructure architects, disaster recovery planning specialists, and certified security consultants to assist you to assess the potential benefits of SQL Server 2012 for your organization, set up pilot systems at your site or at Progent's lab, plan and carry out a smooth transition to SQL Server 2012 from earlier versions of SQL Server or from legacy database platforms, and define an efficient and secure IT infrastructure that helps you maximize the business benefit of Microsoft SQL Server 2012.
Microsoft Exchange 2013 incorporates significant enhancements to the capabilities of its predecessor Exchange Server 2010 and delivers powerful new features as well as a redesigned structure. These enhancements favorably impact vital facets of IT like manageability, availability, security, operational costs, collaboration, expandability, throughput, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consulting professionals can assist your organization to understand the possible business benefits of upgrading to Exchange Server 2013, design a cost-effective test and deployment plan, and train your IT staff to manage your Microsoft Exchange 2013 environment. Progent can also provide affordable online support and management services for Exchange 2013.
Progent's Microsoft-authorized experts can help you rationalize the business case for deploying Microsoft SharePoint Server 2007, advise you on the most appropriate edition of SharePoint Server for your circumstances, offer setup and integration services, help you to install Microsoft SQL Server as a back-end database, improve your network infrastructure, integrate your standard and customized application software to work with SharePoint 2007, develop a comprehensive security plan that incorporates portal solutions, and deliver troubleshooting and Help Desk support.
Progent can assist your business to understand the many subscription plans available with Office 365 and configure your network with Office 365 in a way that delivers maximum business value. Progent offers expertise with multi-platform environments that include Windows, macOS, and Linux technology. Progent can also assist your business to create and manage hybrid ecosystems that seamlessly integrate local and cloud-based resources.
Progent's Cisco CCIE-certified network infrastructure experts can help you to maintain older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also help you to configure, manage, update and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.
Progent's ProSight Network Audits offer a fast and affordable alternative for small and medium-size organizations to get an objective evaluation of the overall health of their network. Powered by a selection of the leading remote monitoring and management (RMM) platforms available, and supervised by Progent's certified group of IT experts, ProSight Network Audits help you see how well the deployment of your core network assets adhere to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver immediate ROI like a more manageable and safer Active Directory environment. Both versions also provide the long-term benefits of cutting-edge remote network monitoring and management (RMM) technology. These benefits can include easier management, improved compliance with data security standards, higher utilization of IT assets, quicker problem resolution, more reliable backup and recovery, and less downtime.
ProSight Data Protection Services provide small and medium-sized organizations an affordable and fully managed service for secure backup/disaster recovery. For a low monthly price, ProSight Data Protection Services automates your backup activities and allows fast recovery of critical data, applications and virtual machines that have become unavailable or corrupted as a result of component failures, software bugs, disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's BDR consultants can deliver world-class support to configure ProSight Data Protection Services to to comply with government and industry regulatory requirements like HIPAA, FIRPA, PCI and Safe Harbor and, when necessary, can assist you to restore your critical information.
Windows Hyper-V 2016 incorporates core technologies first designed for and refined on Microsoft Azure, one of the world's biggest public clouds. This dramatically enhances the ability of Microsoft's Windows Server platform to run private cloud as well as hybrid cloud/on-premises environments by improving security, availability, expandability, manageability, reliability and recoverability. Progent’s Microsoft-certified consultants can help you to evaluate the advantages of Hyper-V 2016 for your business, configure test systems to confirm the ability of Hyper-V 2016 to support your vital workloads, design an efficient network topology for a cloud-based or hybrid deployment, develop and carry out a smooth migration strategy, train your IT administration and support staff, and deliver ongoing consulting and debugging support to make sure that your Hyper-V 2016 solution delivers the highest possible business benefit.
Progent’s team of Microsoft and Cisco Premier consultants average longer than ten years of hands-on professional background, in the trenches of IT support, performing a broad variety of IT projects for an extensive array of clients. Each Progent consultant shares a refined set of individual best practices which are combined into shared leading practices training that Progent instills in its consulting personnel. This means that you get not just world-class IT capability, but also a support engineer with field-tested methods for using computer knowledge to solve actual network problems efficiently.
Progent's Wireless Consulting Services offer a fast, affordable option for businesses of all sizes to deploy, manage, monitor and repair the latest wireless connectivity technology. For 802.11n and the latest 802.11ac wireless networks, Progent can show you how to design and install hardware such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile email and online business applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
SQL Server 2016 offers major improvements in performance, capacity, security and compliance, high-availability, BOYD integration, and built-in analytics and reporting. Innovations include PolyBase for handling relational and non-relational files simultaneously for data warehousing, Jason integration, Dynamic Data Masking, Mobile Reports, and centralized management of on-premises and cloud-based resources. Progent's Microsoft-certified consulting team can deliver remote and onsite expertise to help businesses of any size to deploy, manage or troubleshoot any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other key Microsoft platforms including Windows Server, Exchange, SharePoint, Dynamics CRM and GP, Lync or Skype for Business, and System Center Operations Manager (SCOM).
Network monitoring commonly involves observing a network’s resource utilization in order to identify throughput backups or troubleshoot hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free network monitoring tools that run under Linux or UNIX and can be used to observe mixed-platform networks where UNIX and Windows coexist. Progent's system integration consultants can help you take advantage of both these programs to tune and troubleshoot your network. Progent's Linux consulting professionals offer small businesses and programmers help with administering and servicing UNIX/Linux and Solaris networks that coexist with Microsoft-based products.
Progent wants to find staff-level, solutions-driven Microsoft certified engineers with MCSE certification; Cisco certified network consultants with Cisco CCDP or CCIE credentials; security professionals with CISSP or CISM or equivalent security certification; and high-end network design experts with experience in mobile solutions, wireless connectivity, high uptime, workplace recovery, data preservation, and VMware. Progent also seeks professionals who can join our team of help desk support specialists and remote troubleshooting experts. In addition, Progent is hiring talented administrators who can operate effectively in Progent's fast-paced, virtual office culture.
Progent's Microsoft-certified ISA Server consulting experts have extensive experience creating Microsoft-based security solutions for information systems with multiple sites, mobile users, and line-of-business web-based applications. A Progent ISA Server engineer can help your small or mid-size company plan and implement an installation of Microsoft ISA Server 2004 that meets your IT security requirements without limiting your productivity.
Progent's Cisco CCIE network experts can assist your business to set up, manage, upgrade and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall expertise, Meraki and Aironet Wi-Fi access point support, Cisco VoIP phone consulting, and CUCM/CallManager software consulting.
Progent offers expertise for security auditing packages such as Microsoft Baseline Security Analyzer for performing a set of automatic network auditing scans to identify possible security gaps. Progent has broad knowledge of network auditing tools and can help you to understand audit reports and react effectively. Progent can show you how to design protection into your company operations, configure auditing tools, plan and deploy a protected network architecture, and suggest policies to maximize the safety of your network. Progent's security professionals are available to show you how to configure a firewall, implement safe remote connectivity to email and data, and install VPN. Progent's accredited security consultants can test the protection of web applications and can conduct extensive security tests of company-wide security to determine your organization's compliance with important international security standards including FISMA, NIST, and ISO 17799.
Systems Management Server offers added capability for change and configuration management of Windows-powered networks via SMS Feature Packs. Feature Packs lower the overall administrative costs of managing and configuring software products by making it easier to copy system images, manage mobile computers, and run management utilities. In addition to advising you about ways to save management expenses by installing Microsoft SMS 2003 Feature Packs, Progent's consulting experts can help you prepare and implement IT tasks involving processes that Feature Packs are intended to make more efficient. Progent's migration and upgrade services can lower spending and eliminate business disruption as you move to new operating systems and applications. Progent's wireless engineers can show you how to develop sensible processes and policies to manage PDAs and smart portable phones so your field force remains efficient and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can show you how to design a security plan that includes standards, procedures and IT products to keep your IT computer system safe.
Cisco has developed an extensive array of routers that includes appliances designed to provide the protection, bandwidth, and reliability demanded by organizations ranging from branch offices to global enterprises. Cisco routers feature support for redundancy, automatic failover, and backup power for improved reliability and system uptime. Progent can help you choose and integrate Cisco routers to build a solid infrastructure for your IT system and to make it economical to grow as you support new users, open new offices, deploy new services, extend your network to clients and partners, and support an increasingly mobile workforce. Progent can provide expertise in a variety of routers powered by Cisco's IOS operating system, including Cisco's 800 series of small office routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 2900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, CRS Carrier Routing System for the network core, plus legacy 2500 and 2700 Routers.
Progent's Windows consulting experts can help organizations of all sizes to evaluate Windows 10 or to migrate to Windows 10 from any older version of Microsoft Windows. Remote and onsite evaluation and upgrade services for Windows 10 available from Progent's consultants include Return on Investment analysis, project management, application and driver compatibility testing, test lab systems, virtualization architecture, Cloud integration, mobile management, telecommuter connectivity, security and compliance, automated deployment and management, infrastructure design, wired/wireless convergence, business continuity planning, group and personal training for IT support personnel and end users, and ongoing technical help.
Progent offers access to the affordable support of remote Internet connectivity consultants to help your organization to assess or update your Internet services so your Internet access solution aligns with your business requirements. Support services provided by Progent include evaluation of your existing bandwidth use, vendor and service plan comparison and ordering, network provisioning, and managing a smooth move to a new carrier and/or service arrangement. Provisioning can include optimizing current routers and switches and configuring new ones, implementing firewalls, and upgrading fault-tolerant Border Gateway Protocol configurations.
Progent's Microsoft-certified experts offer computer help and technology consulting services for Microsoft .NET Servers and programs and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent’s support professionals can show you how to plan, deploy, maintain and administer the entire family of Windows .NET Servers including SQL Server, Microsoft ISA Server, Microsoft Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint, Hyper-V, Microsoft Lync Server, Project Server, and Microsoft System Center Operations Manager.
Progent can assist you with every stage of Microsoft Azure migration including needs definition, readiness evaluation, solution design, pre-production testing, deployment, automated administration, performance optimization, license management, disaster recovery preparedness, security policy enforcement, and regulatory compliance validation. Progent can assist your IT staff to configure and troubleshoot firewalls and VPN tunnels so your users can securely connect to Azure-based services, and Progent's Microsoft-certified consultants can help you integrate critical Microsoft technologies to work in Azure including Microsoft Windows Server, Exchange Server, SQL and Skype for Business. Progent can also help you to set up a hybrid cloud environment that transparently integrates physical datacenters with Azure resources.
Progent’s Microsoft-certified experts offer companies of all sizes consulting, troubleshooting, and application development expertise for SharePoint Server and SharePoint Online. SharePoint is an advanced platform that utilizes web-based technology for efficiently connecting people, teams and information. Microsoft SharePoint Server offers a common spot for your workers or customers to access, organize, distribute and manipulate useful data, documents, and software and to interact with other people. Microsoft SharePoint allows quicker and more intelligent decisions, more efficient sharing across groups and more streamlined business processes. Windows SharePoint Services connect workers, clients, teams and major tasks with the knowledge they’ve created in a way that makes data convenient to locate, retrieve and re-use. Progent's SharePoint consultants can help you to manage your existing SharePoint ecosystem or upgrade to the latest release of SharePoint Server or to SharePoint Online.
Progent offers cost-effective remote and on-premises support to assist companies of any size to migrate all or part of their critical network resources to Google Cloud Platform (GCP). This can save management hassle and equipment expense and allow access to Google's state-of-the-art machine learning tools. Progent can assist you with every phase of Google Cloud Platform integration including needs analysis, preparedness evaluation, architectural design and review, pilot testing, deployment, centralized administration, performance optimization, software license management, backup/restore solutions, and security.
E-Mail Guard is Progent's affordable antispam and virus protection managed service that offers small businesses enterprise-quality defense against spam, viruses, directory harvesting, and other forms of email-borne attacks on IT systems. E-Mail Guard is built on Postini's perimeter management technology, a full library of web-managed antispam and anti-virus services that defuse email attacks before they can breech the corporate firewall. Perimeter Manager also allows administrators monitor and control their email application, regardless of server platform, hardware type, or data center location.
Progent offers economical online access to IT engineers with expertise in a wide range of utilities and services that provide solutions for protecting Microsoft Windows, Mac, and Linux servers and workstations plus notebooks and handhelds. Progent offers expertise for all major backup products including Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, HP Data Protector, Double-Take, Mozy, Retrospect for Macintosh, Time Machine, VMware Data Recovery (VDR), and FLARs. Progent's consultants can help your company to implement, enhance, or troubleshoot backup/restore solutions for a range of topologies including local, remote, cloud, or a mix.
Microsoft Exchange Server 2013 incorporates major enhancements to the functionality of its predecessor Microsoft Exchange Server 2010 and delivers important new features as well as a revamped structure. These enhancements affect vital IT areas like ease of administration, high availability (HA), security, cost of ownership, teamwork, scalability, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can assist your organization to evaluate the potential advantages of upgrading to Exchange Server 2013, design a cost-effective test and rollout strategy, and educate your IT staff to maintain your Microsoft Exchange 2013 environment. Progent can also provide ongoing remote support and management services for Exchange 2013.
Cisco's Meraki family of access and distribution switches are intended for environments ranging from small branches to campuses. Progent's Cisco-certified CCIE consultants offer affordable online consulting expertise to assist you to plan and deploy an efficient network solution that incorporates Meraki MS switches, simplify network administration with Meraki's cloud-based management tools, configure policies to ensure security and compliance, develop and test a disaster recovery plan, and troubleshoot technical issues related to any facet of your Meraki deployment. Progent can also help your company to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless APs to create a unified networking solution.
Progent’s Co-managed Help Desk service allows your business to split responsibilities for Help Desk support seamlessly between your IT team and Progent's nationwide pool of certified technical support technicians and subject matter experts. Progent’s Co-managed Help Desk service is a collaborative service desk solution built around the top shared professional services automation (PSA) tool for managing end-user service requests, ticketing, ownership, progress tracking, and metrics.
Lync 2013, renamed Skype for Business, allows businesses of all sizes to build a centrally managed and protected communications ecosystem that supports the modern Bring-Your-Own-Device computing style with instant messaging, real-time presence, audio/video and web conferencing with app sharing, and both IP-based and PSTN telephony across a wide range of stationary PCs and mobile clients. Progent's Microsoft-certified Lync 2013 experts and system architects can help your company to assess the advantages of Lync Server 2013, design an in-house, cloud-resident (with Microsoft Lync Online) or mixed model suitable for your current and future goals, implement Lync 2013 in a way that expedites your return on investment, and deliver custom online and onsite training to your management team and end users. Progent has in-depth expertise in critical pieces of a Lync Server 2013 deployment including Microsoft Windows Server, SQL Server and Exchange Server, and Progent can assist you to combine Lync 2013 with key Microsoft Office and Office 365 apps including Outlook clients and PowerPoint.
Progent offers the support of a veteran specialist with extensive hands-on experience configuring, maintaining, and upgrading immersive telepresence platforms from top-tier suppliers including Cisco/TANDBERG, Polycom, and LifeSize. Progent's consultants can work with your in-house network support team, your Internet Service Provider, and your telepresence platform vendor to help your company increase the strategic value of your video conferencing ecosystem.
Progent offers the guidance of a CRISC-certified risk management expert to assist you to plan and deploy an enterprise risk management solution based on leading practices promoted by CRISC and crafted to align with your company's risk appetite, business objectives, and IT budget.
Application Publishing with Internet Security and Acceleration Server 2006 allows greater protection of intranet resources while supporting enhanced efficiency by making these applications accessible to authorized remote users. Internet Security and Acceleration Server 2006 can guard business applications, services, and data throughout all network layers with stateful packet inspection and comprehensive publishing wizards. Progent's Microsoft-expert ISA Server 2006 consultants can help you plan, install, set up, and support Internet Security and Acceleration Server 2006 on your system so that your business benefits from a smart and economical combination of protection, productivity, and performance.
Progent’s consultants can help you to plan and implement a smooth move from on-premises Active Directory to cloud-based Azure AD or to a hybrid solution that uses Azure AD DS and AD Connect to centralize identity management for both on-premises and Azure resources.
Progent is a Microsoft Certified Partner with special competencies that include Advanced Infrastructure Solutions. Microsoft Certified Partners are the most successful organizations who earn the highest client satisfaction and enjoy the closest working relationship with Microsoft. The understanding, capabilities, and dedication required to earn the level of Microsoft Certified Partner pays dividends to Progent's clients by allowing Progent to offer your business more complete technical solutions for your IT system.
Progent's Microsoft certified consultants can show you how to define and deploy an efficient in-place Exchange Server 2003 upgrade plan that avoids network downtime, simplifies ongoing support demands, and makes your Exchange Server 2003 easy to administer. For complicated multiple server or multi-location migrations, Progent offers the experience to finish your move quickly and affordably. Progent's Microsoft Exchange Server 2003 support, troubleshooting, and design services include assistance with the configuration of third-party add-ons to Exchange 2003 Server that are best aligned to your business goals.
Progent's Cisco-premier CCIE network engineers can assist you to maintain your legacy PIX or Cisco ASA 5500 firewalls and migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your company to design, integrate, optimize, administer and debug firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 family of network management tools and is designed to provide a unified mechanism for configuring and administering virtualized datacenters across hybrid networks that can incorporate private clouds and Azure publics cloud services. Progent's SCVMM 2016 consultants can assist organizations of all sizes with any aspect of designing, deploying, and managing a SCVMM 2016 ecosystem. Progent can review your virtualization topology, show you how to migrate efficiently from older versions of VMM, develop workflows for creating and installing VMs and VM hosts, design high-availability compute and storage clusters, integrate your private cloud resources with public cloud services, configure virtual switches, write and debug PowerShell scripts, and help you assess the potential advantages of the latest technologies such as Storage Replica and Host Guardian Service. Progent's certified virtualization experts offer advanced Windows Hyper-V consulting and VMware vSphere expertise.
Progent's certified Microsoft Windows 2000 consulting staff can help you enhance the functionality of your current Windows 2000 Servers and can streamline network administration, offer technical support and troubleshooting, and strengthen security. Progent can also help you design, justify, and implement a strategy to migrate from Windows Server 2K to Windows 2003 Server. Progent is expert in setting up test installations to eliminate the technical risk involved with moving to Windows 2003 Server by uncovering potential hardware and software compatibility problems.
The Certified Information Systems Auditor (CISA) credential is a prestigious qualification that represents mastery in information system security audit and control. Accredited by ANSI, the CISA credential has consultants undergo a comprehensive examination given by the ISACA professional group. Progent can provide the services of a CISA-Certified Cybersecurity audit professional trained to assist companies in the areas of IS audit services, IT administration, network assets and infrastructure ROI, information technology support, protection of information resources, and disaster recovery preparedness.
If you are a network engineer with system support expertise, joining Progent and working for Progent's clients will enhance your abilities via collaboration with Progent's team of motivated, world-class consulting experts. Progent's concentration on offering network expertise and computer support to small and midsize companies will offer you the opportunity to work closely with business leaders and add significantly to the success of exciting organizations. In addition, Our virtual office network offers state-of-the-art technology for off-site support and wireless access to help you to come up with speedy fixes when you troubleshoot business-critical problems.
Progent offers enterprise clients the help of a NetApp-certified consultant for online or onsite expertise for NetApp's complete line of SAN products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod private cloud architecture, SnapMirror data replication, SnapVauly continuous backup, Virtual Storage Console for VMware, MultiStore/vFiler for secure IP space separation, OnCommand Unified Manager Core, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage products. Areas of NetApp SAN technology supported by Progent include system dsign, cloud integration, virtualization, migrations, non-disruptive patching, system management, security and compliance, high availability, and remediation. Progent offers Tier 3 support to help you to resolve issues with NetApp SAN storage environments quickly and affordably following leading practices.
Nagios and MRTG are powerful, free monitoring utilities that operate with the Linux OS and can be used to monitor UNIX environments, Microsoft Windows systems, or mixed-platform environments where Linux and MS Windows coexist. Nagios allows network support engineers to track network services such as POP3, HTTP, SSH, and PING. MRTG permits you to track the bandwidth through SNMP-enabled network devices such as processors, routers, and switches. Progent's system integration experts can show you how to utilize both these utilities to tune and troubleshoot your network.