Additional Topics of Interest

Microsoft Certified Remote Support Windows 11 Snap Assist
Microsoft Windows 11 Teams Consulting

Progent's Windows 11 experts can provide a variety of services to support Windows 11 including cloud and hybrid solutions, mobile management, at-home workforce connectivity, security and compliance, automated provisioning, and Call Center support.

Work at Home Help and Support
Helpdesk for Remote Workforce IT Consultants

Progent has two decades of background helping small and medium-size organizations to plan, implement, tune, manage, and debug IT networks that support teleworkers.

Jabber File Transfer Support
Jabber and OAuth On-site Technical Support

Progent's Cisco Jabber consultants offer online or on-premises support to help businesses of all sizes to design, deploy, manage, upgrade or debug Cisco Jabber solutions and Cisco Unified CM infrastructure. Progent can provide in-depth support for the technologies that go into building a cohesive Cisco Jabber collaboration solution such as Cisco network devices and management software, Microsoft 365 apps, Windows and Mac computers, Apple iOS and Google Android smartphones and tablets, SIP interfaces, Wi-Fi networks, cyber security, cloud integration, immersive telepresence systems, PBX products, business continuity, and other pieces of a cohesive collaboration ecosystem.

ransomware cryptoworm recovery Specialist
ransomware virus recovery Consultant

Progent's seasoned ransomware recovery experts can help you to rebuild a network damaged by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.

Small Government Cisco Consultants
Specialist Local Government Exchange

Progent has a long background delivering a broad range of online network support and urgent troubleshooting services to local governments and school districts across the U.S. Progent is one of the industry's pioneers in providing expert online IT support and has delivered IT support to organizations in every state. Online support saves travel costs and solves issues more quickly than on-premises support.

Support Outsourcing Exchange Server 2000
Exchange 2000 Upgrade Help

Progent is among the most qualified IT support firms for integrating email and messaging systems powered by Microsoft Exchange 2000 Server. Progent specializes in helping small and mid-size companies get all the advantages of Exchange 2000 under common scenarios such as updating from Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail system, and jobbing out your Exchange 2000 management.

Urgent UNIX with Windows Consultant Services
Windows and Solaris Technical Support

If your company has a UNIX, Linux, or Sun Solaris environment or a multi-OS computer system, Progent's CISM and ISSAP-premier consultants can help your whole enterprise in a wide array of security topics such as security management procedures, security architecture and models, connection management products and techniques, applications development security, operations security, physical security, communications, infrastructure and Internet security, and business continuity planning. CISM and ISSAP stipulate the core competencies and worldwide standards of performance that information security managers are required to master. These certification provide IT management the assurance that consultants who have earned their CISM or ISSAP qualification have demonstrated the experience and knowledge to offer world-class security support and engineering services.

Operating System Training
Operating System Education

Progent is committed to knowledge transfer from Progent's consultants to clients. By educating clients to resolve problems that are within their scope, Progent is able to focus on delivering hard-to-find skills where Progent has little competition. Medium-size companies who work with familiar freelance consultants or who maintain in-house IT staffs benefit when Progent passes on information about critical technology and proven methodologies to make their networks more reliable, secure, and efficient.

Wireless Security Consultants
Security Services

Progent's certified security and compliance experts can run security evaluations of enterprise-wide security to determine your company's cybersecurity profile adherence to key international security standards. Progent can provide ongoing managed services for security monitoring, on-demand company-wide security audits, and focused cybersecurity evaluations for specific areas of cybersecurity such as Active Directory or cloud applications. Progent's accredited security consultants can also conduct extensive information security assessments to validate your company's compliance with important international security standards including HIPAA, PCI, and ISO 17799.

Emergency Cisco RADIUS Security Support Outsourcing
Urgent Cisco RADIUS Security Support

Cisco's network security and offsite connection technology for small businesses provide a full range of easy-to-administer security products to help protect your wired and wireless network infrastructure. Cisco's VPN product family features switches, firewalls, intrusion detection systems and Virtual Private Network concentrators. Progent's professional staff of consultants includes field-proven specialists with Cisco's Certified Internetwork Expert and CCNP certifications who are able to assist your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and other Cisco security technologies that align most closely with your business goals.