Consulting and Technical Support for BlackBerry Solutions
BlackBerry wireless smartphones were once one of the most successful products for maintaining location-independent access to email, calendars, web-based applications, and other vital business information. Progent can provide Brasília, Federal District businesses support from BlackBerry-premier experts who can assist businesses to manage their BlackBerry deployments or migrate efficiently to a modern smartphone solution.
As the complexity of small business IT technology has increased, and as the need for world-class protection, reliability, and disaster recovery has grown to be the norm for companies regardless of size, effective deployment and maintenance of BlackBerry technology has grown more challenging. To address issues like security, business continuity, and synchronization of BlackBerry handhelds with diverse messaging systems and corporate databases, small businesses frequently turn to external support professionals who specialize in BlackBerry integration and maintenance.
Progent can provide the expertise of BlackBerry-premier engineers who can assist small organizations to design, manage, and repair BlackBerry solutions affordably and efficiently, doing away with the requirement for an in-house BlackBerry solutions expert and lowering the cost and stress of maintaining mobile work groups. Progent's BlackBerry technology specialists have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This range of knowledge, combined with Progent's efficient online service delivery model, provides small businesses an affordable solution for incorporating RIM BlackBerry technology seamlessly into their information network.
Progent's engineers can help your business with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your data and messaging systems work optimally with BlackBerry Enterprise Server. Progent can also show you how to migrate from previous editions of BlackBerry and Microsoft technology, configure easy-to-use administration utilities to enable you to monitor and support BlackBerry devices throughout your business, define security policies that make sense for your business, develop custom wireless applications, and ensure that your network architecture is properly designed to handle your BlackBerry users. Also, Progent's business continuity specialists can help make sure that your BlackBerry data is included in your scheduled backup procedures in order that it can be restored quickly and safely.
Brasilia Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Brasilia metro area.
Progent locations in Brasilia Metro
Technical Expertise for BlackBerry Enterprise Server
Research in Motion's high-end platform for managing large groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This sophisticated tool enables Exchange, Domino, or Novell GroupWise clients to transmit and receive messages that stay encrypted in transit to ensure optimum security. BES Server also simplifies a broad variety of crucial management jobs ranging from smartphone configuration and updates to wireless security and fault tolerance.
Progent's BlackBerry-premier consultants can show you how to use BlackBerry Enterprise Server to perform basic tasks like:
- Deploy and manage applications
- Plan device, application, and policy updates
- Upgrade BlackBerry device firmware remotely
- Manage user and group settings with BlackBerry's extensive selection of policies
Progent's BlackBerry-premier engineers can also assist you to use BlackBerry Enterprise Server to perform important procedures not available with the entry-level BlackBerry BES Server Express. These tasks include:
- Configure and manage BlackBerry's high-availability infrastructure based on virtual servers
- Deploy BlackBerry smartphones wirelessly
- Set custom administration roles
- Automatically track and report on the health of your solution
Expert BlackBerry Technical Services Available Remotely from Progent
Progent's certified RIM BlackBerry support specialists are available by phone to provide expert assistance to companies in the Brasília region or throughout Federal District. Progent's experienced online technical support team has helped businesses solve network issues and reduce support expenses in each state in the U.S. and built a large base of satisfied clients. (See Progent's customer testimonials.)
Progent can provide remote help for a broad selection of technologies associated with RIM BlackBerry software and devices including synchronization, integration with Microsoft Exchange, setting up BlackBerry BES Server, and strengthening mobile security. Important BlackBerry certifications awarded to Progent's support professionals include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to carry out common technical functions such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account settings, setting up messaging filters, modifying user accounts, update BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to run with your company email software. Progent's certified service professionals can also assist your business to resolve a wide array of problems associated with synchronization, device detection, email reconciliation, web browsing, mobile connectivity, Instant Messaging, workstation application configuration, and Desktop Redirector.
As a leader in delivering nationwide online help for small business IT networks, Progent offers fast and economical access to a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your mobile support costs low and, by resolving issues promptly, improves the output of your BlackBerry smartphone users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for installing, administering, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging environment based on Exchange Server. Progent's BlackBerry-certified engineer offers expertise in important technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email structure, Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can show you how to install and remove BlackBerry device clients on Microsoft Exchange Server and Microsoft Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry smartphones and client accounts, archive and maintain storage groups, configure permissions, install the Mobile Data System (MDS) and Instant Messaging, implement push and pull access control lists, manage Microsoft Exchange data flow, create, edit, and apply wireless LAN and Virtual Private Network configurations, set up SNMP traps for alerts, and generate management reports to summarize SNMP results.
Progent's BlackBerry consultant can help you with your BlackBerry solution in a variety of settings such as Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to assist your business to plan, install, validate, troubleshoot, and produce documentation for a wireless environment based upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's world-class engineering services for BlackBerry technology include business and technology needs assessment, solution architecture, installation strategy and implementation, performance tuning, configuration of a high-availability architecture, data backup and disaster recovery planning, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your functional objectives and to create a mobile wireless system that fits within your IT budget and supports your business plans. Progent can clarify the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity architecture's ability to accommodate a BlackBerry Enterprise Server, help your organization to determine which management approach and physical components meet your requirements, and analyze your messaging system topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on one another so you can make smart decisions about alternatives for software editions, server hardware and mass storage, network architecture, and application set up.
To maximize network protection, Progent's BlackBerry-certified consultant can help you to select and enable appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-certified security engineers to run company-wide security vulnerability and compliance testing and recommend enhancements to support your BlackBerry environment.
Contact Progent for Support from a RIM BlackBerry-Qualified Professional
To get in touch with Progent about professional assistance for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or go to Contact Progent.