Consulting and Technical Support Services for BlackBerry Technology
BlackBerry Support ServicesBlackBerry mobile smartphones were once one of the most successful products for maintaining anytime-anywhere access to email, calendars, web-based programs, and other vital business data. Progent offers Brasília, Federal District businesses the expertise of BlackBerry-premier experts who can assist companies to maintain existing BlackBerry environments or migrate efficiently to a more popular smartphone solution.

As the complexity of small business IT technology has increased, and as the demand for world-class security, dependability, and recoverability has grown to be the norm for businesses of all sizes, effective integration and maintenance of BlackBerry solutions has grown more challenging. To address issues like security, business continuity, and synchronization of BlackBerry smartphones with a variety of email servers and shared databases, small organizations frequently resort to external consulting professionals who offer expertise in RIM BlackBerry installation and maintenance.

Progent offers the expertise of BlackBerry-certified consultants who can help small businesses to design, administer, and troubleshoot BlackBerry-based environments economically and efficiently, eliminating the necessity for an internal BlackBerry technology specialist and reducing the expense and stress of maintaining wireless work groups. Progent's BlackBerry technology specialists have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified security specialists. This breadth of experience, combined with Progent's efficient remote service delivery capabilities, gives small businesses an affordable alternative for integrating RIM BlackBerry products productively into their business information network.

Progent's consultants can assist your company with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange Server setup so that your database and email systems function optimally with BlackBerry BES Server. Progent can also assist you to upgrade from previous versions of BlackBerry and Microsoft software, set up streamlined management tools so you can track and support BlackBerry devices throughout your company, recommend security policies that make sense for your business, develop custom wireless software, and ensure that your IT network architecture is appropriately designed to accommodate your BlackBerry clients. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry information is included in your scheduled backup procedures so that it can be recovered quickly and safely.

Brasilia Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Brasilia metro area.

Onsite IT Consulting
Progent locations in Brasilia Metro

City Address Phone Link
Brasília SCRS, 502, Asa Sul
Brasília, DF 70330-530
Brazil
+55 (61) 3142 0148 Brasília Network Support Services


BlackBerry Enterprise Server Integration Services
The BlackBerry BES Server offers businesses a centralized and secure mechanism for incorporating BlackBerry smartphones into their email, groupware, and application infrastructure. BlackBerry Enterprise Server allows mobile BlackBerry clients to connect to Microsoft Exchange, Lotus, or Groupwise messaging and to synchronize BlackBerry devices with PC desktops to achieve up-to-date information for applications such a schedules, address books, to-do lists, notes, and custom business programs. Thanks to BlackBerry Enterprise Server (BES) support for Exchange Server, mobile workers with BlackBerry smartphones can have push-based access to Exchange email and to instant messaging-aware applications through Microsoft Office Live Communications Server and Microsoft Lync Server support.

BlackBerry Enterprise Server Consulting Services

Progent's BlackBerry-premier consultants can assist you to design, configure, and maintain BlackBerry Enterprise Server so you can improve the productivity of BlackBerry users, simplify the administration of a BlackBerry environment, and reduce the cost of supporting a mobile workforce.

Expert RIM BlackBerry Technical Services Available Online from Progent
Progent's certified BlackBerry engineers are accessible by phone to provide expert assistance to companies in the Brasília area or anywhere in Federal District. Progent's experienced remote consulting experts have helped businesses resolve network issues and cut IT service expenses in each state in the United States and established a large base of satisfied customers. (Refer to Progent's client testimonials.)

Progent can provide remote help for a wide array of issues related to RIM BlackBerry software and devices such as wireless synchronization, configuration with Exchange Server, setting up BlackBerry Enterprise Server, and strengthening wireless security. Major BlackBerry credentials earned by Progent's support experts include:

BlackBerry Certified Support Specialist
Blackberry ExpertsProgent's BlackBerry Certified Support Specialist can assist your business to perform basic support operations such as configuring BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, launching messaging filters and auto-signature, editing user profiles, upgrading BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to run with your company messaging solution. Progent's seasoned experts can also help your company to troubleshoot a broad range of issues associated with synchronization, handset recognition, email consistency, web access, mobile connectivity, IM, workstation application configuration, and BlackBerry Desktop Redirector.

As a leader in providing countrywide online help for small company networks, Progent can provide fast and affordable access to a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your wireless support expenses low and, by handling problems quickly, maximizes the productivity of your BlackBerry smartphone users.

BlackBerry Certified Server Support Specialist
Blackberry Consulting ServicesProgent's BlackBerry Certified Server Support Specialist can provide the skills required to install and support the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry expert can show you how to use tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run critical tasks including troubleshooting enterprise activation problems, adding and removing BlackBerry device users, setting activation passwords, configuring over-the-air program installation and setup, implementing and debugging the BlackBerry Smart Card Reader, and configuring backup and recovery mechanisms.

Progent's BlackBerry-certified engineers can also show you how to operate management software such as the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow issues, and using wireless LANs for activation. In addition, Progent can explain the role of operational policies in the BlackBerry Enterprise environment and assist your company to select and implement sensible security configurations.

Progent's Microsoft-certified Microsoft Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your current Exchange Server architecture for operating smoothly with BlackBerry Enterprise Server or migrate your BlackBerry system to the most recent version of Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for deploying, managing, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email system powered by Microsoft Exchange Server. Progent's BlackBerry-certified engineer has support skills in key technologies related to BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can assist you to add and delete BlackBerry device clients on Exchange Server and Windows Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry devices and client accounts, back up and support storage groups, configure permissions, set up the MDS and Instant Messaging, deploy push and pull access control lists, manage Microsoft Exchange Server data flow, generate, update, and apply wireless LAN and VPN configuration sets, set up SNMP traps, and produce reports based on SNMP results.

Progent's BlackBerry-certified expert can help you with your BlackBerry solution in a number of environments that can include Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

Call or Email Progent for Assistance from a BlackBerry-Certified Consultant
To get in touch with Progent about technical help for BlackBerry mobile wireless solutions, call 1-800-993-9400 or see Contact Progent.



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    Remote continuous network monitoring, automated alarms, and periodic reports are crucial to preserving the proper operation of your network and avoiding preventable and costly disruptions. Remote Monitoring and Management solutions have advanced to the point that companies of all sizes can afford a degree of protection that was once reserved for enterprises. Progent offers a variety Remote Monitoring and Management (RMM) options delivered as economical services created to assist your company to detect and resolve a most network issues before they get big enough to impact productivity.

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    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates next generation behavior-based analysis technology by SentinelOne to defend endpoints and servers and VMs against modern malware attacks like ransomware and email phishing, which routinely evade traditional signature-matching anti-virus tools. ProSight Active Security Monitoring safeguards on-premises and cloud resources and offers a single platform to manage the entire malware attack progression including blocking, detection, containment, cleanup, and post-attack forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against new attacks.

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    Cisco's security and offsite access technology for small to mid-size businesses offer a complete array of easy-to-administer security hardware and software to let you protect your entire network infrastructure. Cisco's Virtual Private Network product family includes routers, firewalls, and VPN access concentrators. Progent's expert consulting staff includes field-proven engineers with Cisco CCIE and CCNP qualifications who can help your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco protection technologies that align most closely with your business goals.

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    Progent's Jabber consultants can provide online or on-premises support to help organizations of any size to plan, deploy, maintain, update or debug Cisco Jabber environments and Cisco Unified Communications Manager ecosystems. Progent can provide advanced support for all the products, technologies and services that make up building an end-to-end Cisco Jabber collaboration solution including Cisco network appliances and management tools, Microsoft 365 applications, Windows and Mac computers, iOS and Google Android smartphones and tablets, SIP interfaces, Wi-Fi networks, cyber security, cloud computing, telepresence systems, PBX systems, disaster recovery preparedness, and other components of a modern collaboration solution.

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