Besides providing rapid contact with top-tier IT consultants and subject matter experts to assist Brasília, Federal District companies to resolve specific technical problems or longer-term projects, Progent offers short-term staff augmentation to deal with more generalized assistance like PC support, network administration, and Help Desk response. Temporary staffing can help businesses to respond to planned or unplanned increases in demand for IT personnel, which may result from situations like company mergers, site moves, platform upgrades, business process changes like telecommuting, disaster response, busy seasons, or regulatory changes. Temporary staffing can also fill voids left by the loss of in-house staff members because of vacations, illness, resignation, or other reasons.
Benefits of Progent's Temporary IT Staffing Services
Progent's short-term supplemental staffing services give organizations the flexibility to react to surges in requirements for network personnel without dealing with the expense and hassle that come with vetting and recruiting appropriate technical help and without the burden of adding to your permanent head count.
Important features of Progent's short-term supplemental staffing services include:
Progent's Co-managed Help Desk Program
- Fast access to seasoned IT professionals
- Easy engagement, termination, and resumption of services
- Seamless extension of your in-house network support staff
- Comprehensive documentation of services performed
- Available escalation from Tier 1 up to Tier 3 services so even the most challenging issues get resolved fast
- Strong working relationship with a world-class, full-spectrum resource for network expertise
Progent's co-managed Help Desk program is a proven flexible staff augmentation alternative that enables IT groups to divide the work of Help Desk support transparently between their internal IT personnel and Progent's nationwide pool of IT support experts. Working as a seamless extension of your full-time Call Center, Progent's shared Call Center service is a joint service alternative based on by the leading shared professional services (PSA) tool for streamlining, service requests, ticketing, assigning responsibility, tracking responses, and producing management reports.
Why Choose Progent?
Progent has two decades of experience delivering online and onsite network services for businesses of all sizes throughout the United States. Progent's IT experts have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other leading technology companies. Progent's security and compliance consultants hold top certifications including CISSP-ISSAP, CISM, and GIAC. Learn more about Progent's certifications.
Progent's Practice Areas for Brasília, Federal District Organizations
Progent's seasoned team of certified consultants offers Brasília, Federal District businesses a wide range of remote technical guidance and debugging expertise. Practice areas offered under Progent's consulting program for network service organizations include:
Contact Progent for Temporary Staff Augmentation for Brasília, Federal District Businesses
To learn more details about Progent's temporary supplemental staffing services for Brasília, Federal District companies, call 800-993-9400 or visit Contact Progent.