In addition to offering rapid contact with top-tier network professionals and subject matter experts to assist Brasília, Federal District businesses with discrete technical problems or strategic projects, Progent offers temporary supplemental staffing to deal with more broadly defined services like desktop help, network management, and Help Desk call center services. Short-term staffing can help businesses to respond to anticipated or unexpected peaks in the need for IT services, which may be caused by scenarios like mergers and acquisitions, site moves, technology migration, business process changes like work-from-home, disaster recovery, seasonal variations, or regulatory changes. Short-term IT staff augmentation can also cover voids caused by the absence of full-time staff members because of vacations, illness, resignation, etc.

Benefits of Progent's Short-Term Staffing Program
Progent's short-term supplemental staffing services give organizations the flexibility to react to surges in requirements for network personnel without dealing with the costs and hassle that come with vetting and recruiting reliable technical help and without the risk of increasing your in-house staff size.

Important aspects of Progent's temporary staffing services include:

  • Fast access to reliable IT professionals
  • Easy engagement, termination, and resumption of services
  • Seamless augmentation of your in-house IT team
  • Comprehensive reporting of all services delivered
  • Optional escalation from Tier 1 up to Tier 3 support so even the toughest problems get resolved promptly
  • Close working relationship with a world-class, full-service source for network support
Progent's Shared Center Service
Progent's shared Help Desk Call Center program is a specialized on-going staff augmentation alternative that enables IT groups to share the work of Help Desk support transparently between their in-house IT staff and Progent's nationwide team of technical support experts. Acting as a seamless supplement of your in-house Help Desk, Progent's co-managed Call Center service is a joint service alternative based on by the industry's leading shared PSA platform for managing, service requests, ticketing, assigning ownership, tracking progress, and producing documentation.

Why Choose Progent?
Progent has two decades of experience providing remote and onsite IT expertise for organizations of all sizes throughout the United States. Progent's engineers have earned advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's cybersecurity consultants hold advanced certifications including ISSAP, CISM, and GIAC. Find out more details about Progent's certifications.

Progent's Areas of Expertise for Brasília, Federal District Businesses
Progent's seasoned team of certified consultants and technical experts can provide Brasília, Federal District organizations a wide range of online technical guidance and debugging expertise. Areas of expertise covered under Progent's consulting program for IT service firms include:

Contact Progent for Short-Term Staff Augmentation for Brasília, Federal District Companies
To learn more details about Progent's short-term staff augmentation services for Brasília, Federal District organizations, call 800-993-9400 or visit Contact Progent.