Brasília Consulting Expertise
IT Staff Temps for IT Support Groups
Besides offering fast access to guidance from high-level network consultants and subject matter experts (SMEs) to help Brasília, Federal District organizations to resolve discrete technical issues or strategic initiatives, Progent can provide short-term staff augmentation to deliver more generalized assistance like desktop help, IT management, and Help Desk call center services. On-demand staffing can help businesses to respond to anticipated or unplanned peaks in demand for IT services, which may result from situations such as mergers and acquisitions, site relocation, platform upgrades, business process changes like telecommuting, disaster recovery, busy seasons, or new regulations. Temporary IT staff augmentation can also fill voids resulting from the absence of full-time IT personnel because of scheduled vacations, health issues, termination, etc.
Advantages of Progent's Temporary Staffing Program Progent's short-term supplemental staffing services give businesses the ability to respond to surges in demand for network personnel without being saddled with the expense and delays associated with vetting and recruiting reliable technical help and without the burden of increasing your in-house staff size.
Key features of Progent's short-term staffing services include:
- Rapid availability of proven network pros
- Simple engagement, cessation, and re-engagement of services
- Transparent augmentation of your full-time network support staff
- Full documentation of all services performed
- Optional escalation from Tier 1 up to Tier 3 support so even the toughest problems get resolved fast
- Strong relationship with a world-class, full-service resource for network expertise
Progent's co-managed Call Center service is a proven on-going staff expansion alternative that allows IT groups to share the work of Help Desk support transparently between their full-time IT staff and Progent's nationwide pool of IT support specialists. Acting as a transparent supplement of your full-time Call Center, Progent's shared Help Desk Call Center service is a collaborative support alternative powered by the industry's leading group professional services (PSA) platform for managing, service requests, generating tickets, assigning responsibility, tracking progress, and generating documentation.
Why Choose Progent?
Progent has 20 years of experience providing online and on-premises IT expertise for businesses throughout the United States. Progent's IT experts have earned advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's security and compliance consultants have earned advanced certifications including CISSP, CISA, and GIAC. Learn more details about Progent's certifications.
Progent's Areas of Expertise for Brasília, Federal District Businesses
Progent's seasoned team of certified engineers can deliver Brasília, Federal District organizations a wide array of online consulting and troubleshooting services. Areas of expertise covered under Progent's reseller program for network service organizations include:
- Exchange Server 2019 Consulting
- Exchange 2016 Integration
- Microsoft Windows Server 2022 planning
- Windows Server 2019 Integration
- Windows Server 2016 Integration
- Windows 11 Upgrade Support Services
- Windows 10 Support
- Windows 8.1 Consulting
- SharePoint Integration
- SQL Server Migration
- Active Directory and Microsoft Entra ID Planning
- Office/Microsoft 365 Configuration
- Dynamics GP Expertise
- Microsoft Azure, Amazon AWS, Google Cloud
- Remote IT Support
- Telecommuter Support Services
- Cisco Network
- Juniper Infrastructure
- Cisco Routers Experts
- Cybersecurity Monitoring
- Business Continuity Preparedness
- Stealth Penetration Testing
- Firewall Integration
- Help Desk Call Center Outsourcing
- Desktop Support
- Colocation Center Support
- Operations Manager Monitoring
- Configuration Manager (SCCM) Expertise
- Microsoft Access Development
- Virtual Server Management
- Fast, Low-cost .NET Application Development.
- Hyper-V Planning
- VMware vSphere Integration
- Citrix XenApp Integration
- Cisco Unified CM/CallManager
- Apple macOS and iOS Support
- BYOD Integration
- Apple iPhone Integration
- Google Android Phone Management
- Ransomware Defense and Recovery
- Backup/Recovery Solutions
- Cisco IP Voice Technology and Video Conferencing
- Skype for Business Help
- Microsoft Teams Planning and Deployment
- Wi-Fi 6/6E Access Point Configuration
- Wi-Fi Site Assessments
Contact Progent for Short-Term Staff Augmentation for Brasília, Federal District Organizations
To learn more details about Progent's temporary staffing services for Brasília, Federal District organizations, call
An index of content::
Computer Engineer Services Documentation
CISSP Certified Expert Services Documentation Network Consulting
Progent uses a sophisticated service reporting system that records and formats complete documentation for all delivered support activities. Unlike many independent consultants or small service organizations who offer scant documentation or specifics of services done, each service provided by Progent is tracked by comprehensive documentation. Each Progent staff member has access to the service documentation sent by every consultant to each customer. The practice of detailing and organizing service records allows more effective service and eliminates a slew of common problems such as when a service customer is virtually held captive to a consultant who refuses to let go of the keys to the kingdom.
Biggest Wireless Case Study
Wireless Case Study
Progent delivered a wireless integration environment that enabled a school to improve productivity and avoid the ongoing expense of a dedicated wireline connection. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim wireless bridge is designed for interfacing separate sites as far as 2.5 miles apart and can reach even longer ranges. This wireless alternative offered better bandwidth and dependability than recourse to amplifying the 802.11b network, and because it uses the 5.8Ghz spectrum it provided immunity to local interference.
Computer Consultant Application Center
Microsoft Windows 2022 On-site IT Support
Progent's Microsoft-certified consultants offer network help and IT consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent's support professionals can show you how to design, integrate, troubleshoot and administer the entire family of Windows .NET Servers including SQL Server, ISA Server, Microsoft Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint Server, Windows Hyper-V, Lync Server, Microsoft Project Server, and System Center Operations Manager (SCOM).
SCCM 2016 Asset Management Support Outsourcing
SCCM 2016 Reporting Outsourcing
System Center Configuration Manager 2016 automates software provisioning across multiple sites, centralizes compliance settings management, keeps track of network resources, guards against corporate data leakage, performs network health reporting, enables secure end-user self service, and delivers a single control mechanism for administering multi-operating system ecosystems running on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud integration experts can help you with any aspect of designing, implementing, operating and troubleshooting a SCCM 2016 solution for on-premises, cloud, or hybrid networks.
Emergency Computer Security ISSAP Certified
ISSAP Certified Cybersecurity Architecture Consultants
Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP Certification as a result of rigorous examination and extensive experience with network security design. ISSAP security experts have in-depth understanding of access control mechanisms and methodologies, telecommunications and network security, cryptography, needs evaluation, business continuity and disaster recovery, and physical security integration. Progent's ISSAP-premier security experts can help your company with all phases of architecture security.
CallManager Professional
Unified CM SIP gateway On-site Support
Cisco Unified Communications Manager (CUCM), originally branded CallManager, is the center of Cisco's communications and collaboration portfolio. Cisco Unified CM and Cisco Unified CM Express (CME) provide an advanced IP-PBX by integrating tightly with unified messaging applications like Unified CM IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact solution. Progent's Cisco-certified consultants can deliver efficient and affordable remote and onsite support to help businesses of all sizes to create and administer CUCM environments by providing Cisco Unified Communications Manager configuration and technical support consulting services that add maximum business value. Progent can help with any facet of CUCM setup and troubleshooting in areas such as integrating VoIP phones and desktop Video phones, reviewing dial plans, configuring SIP connections and PSTN calling, installing Cisco ISR routers with CUBE support, designing UCS server clustering systems for survivability, performance tuning, and integration with Exchange Server and Skype for Business.
On-site Technical Support Windows 2003 Cluster Server
Cisco and Microsoft Certified Mission Critical Environment Network Engineer
Progent's Disaster Recovery/Business Continuity specialists offer in-depth backgrounds helping small and mid-size organizations to reduce network downtime by providing cost-effective remote consulting for disaster recovery/business continuity planning, high-availability network design, data backup and restore solutions, and transparent maintenance. Progent's business continuity experts can assist you to develop and validate an efficient business continuity strategy that matches your business needs and IT budget. Progent's disaster recovery engineers can assist you to design, implement, and manage resilient technologies such as redundant Internet connectivity, virtualization, clustering, load balancing, continual online backup, and geographically dispersed hot backup centers.
Remote Cisco Firesight Online Troubleshooting
Cisco Firepower AMP IT Consulting
Progent's Cisco-certified CCIE network experts can help you to maintain your current PIX 500 or Cisco ASA 5500 security appliances or upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to plan, integrate, tune, manage and troubleshoot firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services
IT Consulting Progent's Management
24x7 Progent Management Team Consultancy Services Company
Progent's management team includes industry veterans with decades of experience providing computer consulting services, troubleshooting, and long-term IT planning to businesses ranging from small offices to global enterprises. Great service calls for great people, and Progent is proud to have put together a management staff that can provide businesses with the best service value in the industry.
Jabber IM and Presence Service Technology Consulting Services
Remote Consulting Jabber and Expressway for Mobile and Remote Access
Progent's Jabber consultants offer online or onsite support to help businesses of any size to plan, implement, manage, upgrade or troubleshoot Cisco Jabber environments and Cisco Unified Communications Manager infrastructure. Progent offers in-depth expertise for the products, technologies and services that make up creating a cohesive Cisco Jabber collaboration solution including Cisco network appliances and management tools, Microsoft 365 apps, Windows and Mac computers, Apple iOS and Android smartphones, SIP interfaces, Wi-Fi networks, security and compliance, cloud integration, immersive telepresence systems, PBX products, business continuity, and the many other components of a cohesive collaboration ecosystem.
DotNET Web Application Development Companies
.NET Raspberry Pi Development Firms
Progent's application developers have worked for 20 years with .NET technologies and the Visual Studio development system and are able to build or modernize .NET applications rapidly and affordably.
Private Cloud Virtual Datacenter Hosting Specialist
ProSight Private Cloud Services Services
Progent's ProSight Virtual Hosting and Management outsourcing offers complete hosting of a small or mid-size company's servers in an environment that delivers the highest degree of dependability and expandability and is in addition easy to move to another host. ProSight Virtual Hosting services are built upon mature virtualization technologies that allow small businesses with multi- platform IT systems to save dramatically on the expense of capital equipment, infrastructure support, and network administration while achieving world-class fault tolerance and an unmatched degree of vendor flexibility.
Juniper SA2500 SSL VPN Security Services
Security Contractor Juniper SA Series SSL VPN
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
ProSight ECHO Data Backup and Restore Services Consultants
24/7 ProSight Data Protection Services ECHO Consultant
ProSight ECHO Data Protection Services from Progent provide small and medium-sized businesses a low-cost and fully managed service for cloud backup/disaster recovery. ProSight DPS automates your backup activities and enables rapid restoration of critical files, applications and virtual machines that have become lost or corrupted as a result of component breakdowns, software bugs, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-premises storage device, or mirrored to both. Progent's disaster recovery consultants can deliver world-class expertise to configure ProSight Data Protection Services to be compliant with government and industry regulatory standards like HIPAA, FINRA, and PCI and, when needed, can assist you to recover your critical information.
Online Support Help Desk Sharing
Remote Technical Support Virtual Service Desk
Progent's Microsoft and Cisco certified Consultants offer three service programs to help medium-size and large companies create a cost-effective and successful in-house Network Support Help Desk. Progent's consulting services include Return on Investment evaluation, process study and improvement, executive reporting, training of in-house staff, and documentation of procedures. Progent's Software Selection and Integration Support Services help organizations sift through the various high-quality Help Desk application programs available and decide what products may be too expensive, lack key functions, or align poorly with your organization's corporate culture. Progent also provides temporary staffing for organizations who need to augment their in-house Help Desk team for occasional tasks or to fill in for vacationing or incapacitated workers.
Program Design
Outsourced Programming ASP
If you need assistance creating, enhancing, or troubleshooting applications for Microsoft Windows, any version of Linux, or for the Web, Progent's team of programmers, database designers, and software project managers can ensure you get the project completed on time and within budget. Progent's seasoned application developers offer affordable and efficient remote consulting for jobs as simple as creating VBA macros for Excel or as large as rolling out mission-critical RDBMS applications built on Microsoft SQL Server ,Oracle, or MySQL.
Integration Firm Microsoft 365 Excel Power Pivot
Excel 2016 Desktop Consultants
Progent's Microsoft-certified Excel and Office 365 Excel application consultants can provide a broad range of online support services to help you to plan, program, test, deploy, administer, and debug business applications based on any release of Excel, including Office Excel desktop and Office 365 Excel. Progent can assist your business to migrate your current Excel applications to the newest versions of Excel, integrate Excel with iOS-powered iPhones and iPads and Android phones and tablets, and identify and fix compatibility issues between different versions of Office Excel. Progent offers as-needed support to clients looking for a fast solution to a stubborn problem related to Excel and Progent can also provide comprehensive project management services for migrating or developing line-of-business applications based on Excel. Progent's cost-effective online training for Office Excel can be custom tailored to meet the needs of individuals or teams.
24/7 FAQ about Contract Microsoft Consultant Careers
Questions about Microsoft Consultants Jobs
To see answers to common questions about being a consultant at Progent, refer to Working with Progent Frequently Asked Questions.
SQL Server Configuration Manager Technical Support
Network Consultants SQL Server 2012 Performance Tuning
Progent offers the support of certified consultants and experienced software programmers, DBAs, project management experts, Cisco-certified network architects, disaster recovery/business continuity planning specialists, and data security professionals to assist you to evaluate the potential advantages of SQL Server 2012 for your business, set up pilot systems at your datacenter or at Progent's test lab, plan and execute out an efficient migration to SQL Server 2012 from earlier releases of SQL Server or from legacy RDBMS solutions, and define an efficient and safe network infrastructure that helps you maximize the business benefit of Microsoft SQL Server 2012.
Windows Server 2019 USB Drive Witness Troubleshooting
Windows 2019 Integration
Progent's Microsoft-certified Windows Server 2019 experts can help your company to plan and implement an efficient migration to Windows Server 2019 using existing system architecture or a cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 delivers significant improvements in capacity, speed, ease of management, Hyper-V virtualization, security and compliance, hybrid local/cloud deployments, availability, and container support.
Altaro 365 Total Backup Configuration
Hornetsecurity Altaro M365 Teams Chat Backup Information Technology Consulting
Progent is an authorized Hornetsecurity/Altaro partner and can design, configure, and manage an implementation of 365 Total Backup to preserve your Microsoft 365 user and group mailboxes, files residing within your company's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows laptops and desktops.
Solaris Remote Services
UNIX Online Computer Outsourcing Consultants
Progent provides nationwide remote phone support and troubleshooting services for businesses that operate Solaris environments or whose information systems feature a mix of Sun Solaris and Microsoft Windows technology. Remote technical support offers maximum leverage for your information technology dollar by protecting client productivity and shortening the time billed for computer analysis and repair. Sophisticated online access technology and experienced service specialists and engineers combine to enable Progent to handle the majority of IT issues without squandering time and expense by going to your site. In the vast majority of cases your network problems can be dealt with by telephone or through a mix of telephone support and remote connectivity. Progent can put you in touch with Cisco certified CCIE network engineers and CISA certified security specialists to assist you with the most difficult network problems.
Nagios for Linux Consult
Nagios IT Services
Nagios and MRTG are powerful, free monitoring tools that operate with Linux and can be used to monitor UNIX/Linux environments, Windows systems, or mixed-platform networks in which Linux and Windows coexist. Nagios allows network managers to track network services including POP3, HTTP, SSH, and NNTP. Multi Router Traffic Grapher lets you graph the bandwidth through SNMP network appliances such as processors, routers, and switches. Progent's system integration engineers can help you use both these tools to streamline and repair your computer network.
On-site Support Shared Computer Support Help Desk
Troubleshooting Shared Computer Support Help Desk
Progent's Computer Call Center Outsourcing Services for PC desktop support are designed specifically for small businesses who need immediate access to a Help Desk Service Center with professional telephone support and effective escalation capability but who must operate within a restricted information technology budget. Key features of Progent's Help Desk Outsourcing Support Services include: Help Desk Phone Support, Optional Remote Access Support, Initial System Assessment, Problem Escalation, Virtual Help Desk Call Center Services, Per Minute Billing, and Help Desk Call Center Applications Selection and Integration.
24x7x365 ProSight Reporting ConnectWise Manage Ticketing Specialist
ProSight Reporting ConnectWise Automate Remote Technical Support
ProSight Reporting is a growing line of in-depth reporting plug-ins designed to integrate with the industry's top ticketing and network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
