In addition to offering fast access to guidance from high-level network consultants and subject matter experts (SMEs) to help Brasília, Federal District companies with discrete technical issues or longer-term projects, Progent offers temporary staff augmentation to deliver more generalized services such as PC support, IT administration, and Help Desk services. Temporary staffing can help businesses to respond to expected or unplanned surges in demand for IT personnel, which may be caused by scenarios like mergers and acquisitions, site moves, technology migration, business process changes like telecommuting, disaster response, seasonal variations, or regulatory changes. Temporary IT staff augmentation can also fill gaps caused by the loss of full-time staff members due to scheduled vacations, illness, termination, or other reasons.
Benefits of Progent's Temporary IT Staffing Services
Progent's temporary staff augmentation services give businesses the flexibility to respond to increases in demand for network personnel without dealing with the expense and hassle that come with identifying and recruiting reliable technical help and without the burden of increasing your in-house head count.
Important aspects of Progent's short-term staffing services include:
Progent's Shared Help Desk Service
- Rapid access to seasoned network pros
- Simple initiation, termination, and re-engagement of services
- Seamless augmentation of your full-time network support team
- Comprehensive reporting of services delivered
- Optional escalation from Tier 1 up to Tier 3 services so even the toughest problems can be handled fast
- Strong relationship with a top-level, full-service source for network support
Progent's shared Call Center service is a specialized flexible staff expansion option that enables IT groups to share the responsibilities of Help Desk Call Center support transparently between their full-time network staff and Progent's extensive pool of IT support specialists. Acting as a seamless extension of your in-house Help Desk, Progent's co-managed Help Desk Call Center service is a joint support alternative based on by the industry's leading group professional services (PSA) platform for managing, service requests, ticketing, assigning ownership, monitoring responses, and generating management reports.
Why Choose Progent?
Progent has two decades of background providing remote and onsite IT services for businesses throughout the United States. Progent's IT experts have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other leading technology companies. Progent's cybersecurity consultants hold advanced certifications including CISSP, CISM, and CRISC. Learn more about Progent's certifications.
Progent's Practice Areas for Brasília, Federal District Organizations
Progent's veteran roster of certified consultants and technical experts can provide Brasília, Federal District organizations a wide range of online consulting and debugging services. Areas of expertise covered under Progent's consulting program for IT service providers include:
Contact Progent for Short-Term Staffing Services for Brasília, Federal District Companies
To find out more about Progent's temporary staffing services for Brasília, Federal District businesses, call 800-993-9400 or visit Contact Progent.