In addition to offering rapid access to high-level network professionals and subject matter experts to assist Brasília, Federal District organizations to resolve discrete technical issues or longer-term initiatives, Progent can provide temporary staffing to deal with more generalized assistance like desktop help, network administration, and Help Desk response. On-demand staffing can help businesses to respond to planned or surprise surges in the need for IT services, which may be caused by situations like mergers and acquisitions, site moves, platform migration, paradigm shifts like work-from-home, disaster response, seasonal variations, or regulatory mandates. Temporary staffing can also cover gaps left by the absence of in-house IT personnel due to vacations, illness, resignation, etc.

Advantages of Progent's Temporary IT Staffing Program
Progent's temporary supplemental staffing services give businesses the ability to respond to surges in demand for network personnel without being saddled with the costs and hassle that come with identifying and hiring professional IT help and without the risk of increasing your full-time head count.

Important aspects of Progent's temporary staff augmentation services include:

  • Rapid access to reliable IT pros
  • Simple engagement, termination, and resumption of services
  • Transparent extension of your full-time network support team
  • Comprehensive reporting of services delivered
  • Available escalation from Tier 1 up to Tier 3 support so even the most challenging problems can be handled fast
  • Close relationship with a world-class, full-service resource for network support
Progent's Shared Center Program
Progent's co-managed Call Center service is a proven on-going staff expansion alternative that allows IT groups to share the responsibilities of Call Center support transparently between their in-house network personnel and Progent's nationwide team of technical support experts. Acting as a seamless supplement of your in-house Call Center, Progent's shared Help Desk program is a joint support solution powered by the leading group professional services (PSA) platform for managing, service calls, ticketing, assigning responsibility, monitoring progress, and generating documentation.

Why Choose Progent?
Progent has two decades of background providing remote and on-premises IT services for businesses across the United States. Progent's engineers hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other leading technology companies. Progent's cybersecurity consultants hold top certifications including CISSP-ISSAP, CISA, and GIAC. Find out more about Progent's technology certifications.

Progent's Areas of Expertise for Brasília, Federal District Companies
Progent's nationwide roster of certified engineers offers Brasília, Federal District companies a broad range of online consulting and debugging expertise. Areas of expertise offered under Progent's reseller program for IT service organizations include:

Contact Progent for Short-Term Staff Augmentation for Brasília, Federal District Companies
To find out more about Progent's temporary supplemental staffing services for Brasília, Federal District organizations, call 800-993-9400 or visit Contact Progent.