In addition to providing rapid contact with top-tier IT professionals and subject matter experts to help Brasília, Federal District organizations with specific IT problems or strategic projects, Progent offers short-term staff augmentation to deliver more broadly defined assistance like desktop support, IT administration, and Help Desk response. Short-term staffing can help businesses to deal with planned or unexpected surges in demand for network services, which may be caused by scenarios like company mergers, site moves, platform migration, paradigm shifts like telecommuting, disaster recovery, busy seasons, or new compliance requirements. Temporary staffing can also fill gaps left by the absence of full-time staff members due to vacations, illness, resignation, etc.

Advantages of Progent's Short-Term IT Staffing Services
Progent's temporary supplemental staffing services offer businesses the versatility to respond to surges in requirements for network services without being saddled with the costs and delays that come with identifying and hiring appropriate technical personnel and without the risk of increasing your in-house staff size.

Important features of Progent's short-term supplemental staffing services include:

  • Rapid access to reliable IT pros
  • Easy initiation, termination, and re-engagement of services
  • Seamless extension of your full-time IT staff
  • Full reporting of all services performed
  • Available escalation from Tier 1 up to Tier 3 support so even the toughest problems can be handled promptly
  • Strong relationship with a world-class, full-spectrum source for network support
Progent's Shared Help Desk Call Center Service
Progent's shared Help Desk program is a specialized on-going staff expansion alternative that enables IT groups to divide the responsibilities of Call Center support transparently between their full-time network staff and Progent's extensive team of IT support specialists. Acting as a seamless supplement of your full-time Call Center, Progent's co-managed Help Desk service is a joint support solution based on by the leading group professional services tool for streamlining, service requests, generating tickets, assigning responsibility, monitoring progress, and producing management reports.

Why Choose Progent?
Progent has 20 years of experience delivering remote and on-premises IT services for businesses throughout the U.S. Progent's IT experts hold top certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other technology leaders. Progent's cybersecurity experts hold advanced certifications including CISSP-ISSAP, CISA, and GIAC. Find out more about Progent's industry certifications.

Progent's Practice Areas for Brasília, Federal District Companies
Progent's nationwide team of certified engineers can provide Brasília, Federal District companies a broad array of remote consulting and troubleshooting services. Areas of expertise offered under Progent's consulting program for IT service firms include:

Contact Progent for Temporary IT Staffing for Brasília, Federal District Organizations
To find out more details about Progent's temporary staffing services for Brasília, Federal District organizations, call 800-993-9400 or visit Contact Progent.