In addition to offering fast access to top-tier IT professionals and subject matter experts to assist Brasília, Federal District organizations with specific technical problems or strategic projects, Progent can provide short-term staff augmentation to deal with more broadly defined assistance such as desktop help, network management, and Help Desk call center response. Temporary staffing makes it possible for organizations to respond to planned or unplanned peaks in the need for network personnel, which may result from situations such as mergers and acquisitions, site moves, platform upgrades, business process changes like telecommuting, disaster recovery, busy seasons, or new compliance requirements. Short-term IT staff augmentation can also fill gaps left by the absence of in-house staff members due to vacations, health issues, resignation, or other reasons.

Benefits of Progent's Short-Term Staffing Program
Progent's temporary staffing services offer businesses the versatility to respond to increases in demand for network personnel without dealing with the expense and delays that come with reviewing and recruiting appropriate technical personnel and without the burden of adding to your full-time staff size.

Key aspects of Progent's temporary staffing services include:

  • Rapid access to reliable IT professionals
  • Easy engagement, cessation, and re-engagement of services
  • Seamless augmentation of your in-house network support staff
  • Comprehensive documentation of services delivered
  • Available escalation from Tier 1 up to Tier 3 support so even the toughest problems can be handled fast
  • Strong working relationship with a top-level, full-spectrum source for IT support
Progent's Co-managed Help Desk Program
Progent's shared Help Desk service is a proven on-going staff augmentation alternative that enables IT groups to divide the responsibilities of Help Desk Call Center support transparently between their internal IT staff and Progent's nationwide team of IT support specialists. Acting as a transparent supplement of your full-time Call Center, Progent's co-managed Help Desk Call Center service is a joint support solution based on by the leading group professional services (PSA) platform for streamlining, service calls, generating tickets, assigning ownership, monitoring responses, and generating management reports.

Why Choose Progent?
Progent has two decades of experience delivering remote and on-premises network services for businesses throughout the U.S. Progent's IT experts hold top certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other leading vendors. Progent's cybersecurity consultants have earned advanced certifications including ISSAP, CISA, and GIAC. Learn more about Progent's certifications.

Progent's Practice Areas for Brasília, Federal District Businesses
Progent's nationwide roster of certified consultants and technical experts can deliver Brasília, Federal District businesses a wide array of remote consulting and troubleshooting expertise. Areas of expertise offered under Progent's consulting program for IT service organizations include:

Contact Progent for Temporary Staff Augmentation for Brasília, Federal District Businesses
To learn more about Progent's short-term supplemental staffing services for Brasília, Federal District businesses, call 800-993-9400 or visit Contact Progent.