Besides providing fast access to guidance from top-tier IT consultants and subject matter experts to help Brasília, Federal District companies to resolve specific IT problems or longer-term initiatives, Progent offers short-term staff augmentation to deliver more broadly defined assistance such as desktop help, network management, and Help Desk call center services. Temporary staffing makes it possible for businesses to respond to planned or unplanned peaks in demand for IT personnel, which may be caused by scenarios like company mergers, site moves, technology migration, paradigm shifts like telecommuting, disaster recovery, seasonal variations, or regulatory mandates. Temporary supplemental staffing can also fill voids caused by the loss of full-time staff members due to vacations, illness, termination, etc.

Benefits of Progent's Temporary Staffing Program
Progent's temporary staff augmentation services give organizations the ability to respond to surges in requirements for network services without being saddled with the expense and delays associated with vetting and hiring professional technical help and without the burden of increasing your permanent staff size.

Important features of Progent's temporary supplemental staffing services include:

  • Rapid availability of proven IT pros
  • Simple initiation, cessation, and resumption of services
  • Seamless extension of your in-house network support team
  • Comprehensive documentation of services delivered
  • Optional escalation from Tier 1 up to Tier 3 support so even the toughest problems can be handled fast
  • Strong relationship with a world-class, full-service source for network support
Progent's Shared Help Desk Program
Progent's co-managed Help Desk service is a specialized on-going staff expansion alternative that allows IT organizations to share the responsibilities of Call Center support transparently between their in-house IT staff and Progent's nationwide pool of technical support specialists. Working as a transparent extension of your in-house Help Desk, Progent's co-managed Help Desk Call Center program is a joint service alternative powered by the leading shared PSA platform for streamlining, service requests, generating tickets, assigning responsibility, tracking progress, and producing documentation.

Why Choose Progent?
Progent has two decades of experience providing online and onsite network expertise for businesses throughout the U.S. Progent's IT experts have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other technology leaders. Progent's security and compliance consultants hold advanced certifications including CISSP, CISA, and GIAC. Find out more details about Progent's industry certifications.

Progent's Practice Areas for Brasília, Federal District Organizations
Progent's veteran team of certified engineers can deliver Brasília, Federal District companies a broad array of remote technical guidance and debugging expertise. Areas of expertise covered under Progent's reseller program for network service organizations include:

Contact Progent for Temporary IT Staffing for Brasília, Federal District Companies
To find out more about Progent's temporary staff augmentation services for Brasília, Federal District businesses, call 800-993-9400 or visit Contact Progent.