In addition to providing rapid access to high-level IT professionals and subject matter experts to assist Brasília, Federal District businesses with specific technical problems or longer-term projects, Progent can provide short-term staffing to deal with more broadly defined assistance like desktop help, IT management, and Help Desk services. On-demand staffing can help organizations to respond to expected or unexpected increases in the need for IT services, which may be caused by situations like mergers and acquisitions, data center moves, platform upgrades, paradigm shifts like telecommuting, disaster response, busy seasons, or regulatory changes. Temporary supplemental staffing can also cover gaps caused by the loss of in-house staff members due to vacations, health issues, resignation, etc.

Advantages of Progent's Short-Term Staff Augmentation Program
Progent's temporary supplemental staffing services offer organizations the flexibility to react to increases in requirements for network services without dealing with the costs and hassle that come with reviewing and recruiting professional IT personnel and without the risk of adding to your full-time staff size.

Key features of Progent's short-term staff augmentation services include:

  • Rapid access to reliable IT professionals
  • Simple initiation, cessation, and resumption of services
  • Transparent extension of your full-time IT team
  • Full reporting of all services performed
  • Optional escalation from Tier 1 up to Tier 3 services so even the toughest problems get resolved promptly
  • Close working relationship with a world-class, full-spectrum resource for network support
Progent's Co-managed Help Desk Program
Progent's co-managed Call Center program is a specialized flexible staff augmentation option that allows IT organizations to share the responsibilities of Call Center support transparently between their internal IT personnel and Progent's extensive pool of IT support experts. Working as a seamless supplement of your full-time Help Desk, Progent's co-managed Help Desk program is a collaborative support alternative powered by the leading group PSA platform for managing, service calls, ticketing, assigning ownership, monitoring progress, and producing documentation.

Why Choose Progent?
Progent has two decades of background providing online and on-premises IT services for organizations across the United States. Progent’s IT experts hold advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other leading technology companies. Progent's cybersecurity consultants have earned advanced certifications including ISSAP, CISM, and CRISC. Find out more details about Progent's industry certifications.

Progent's Areas of Expertise for Brasília, Federal District Businesses
Progent's nationwide roster of certified consultants and technical experts offers Brasília, Federal District companies a broad array of remote consulting and troubleshooting expertise. Practice areas covered under Progent's consulting program for IT service providers include:

Contact Progent for Temporary Staff Augmentation for Brasília, Federal District Organizations
To find out more about Progent's temporary staffing services for Brasília, Federal District businesses, call 800-993-9400 or visit Contact Progent.