Immediate Remote Help for Brasília Federal District Networks
Fast Phone Consulting for Brasília NetworksFor organizations located in Brasília Federal District, Progent offers online technical support for information systems based on any combination of Microsoft, Cisco, Apple macOS and OS X, or Linux technology. Progent's Microsoft Premier engineers have delivered online troubleshooting to companies in all 50 states in the U.S. (Refer to testimonials from Progent's customers.) In addition, Progent can furnish the expertise of Cisco CCIE-qualified network specialists to help with challenging networking problems, as well as the assistance of CISA and CISSP-qualified security experts to handle advanced security design and diagnostic jobs.

Progent's online technical support engineers provide excellent leverage because they possess the real-world background and are equipped with the sophisticated tools necessary to resolve most network issues rapidly. Efficient support lowers immediate expenses since solutions use up minimal billable consulting minutes. Remote help also avoids the expense of dispatching a consultant to your location. Your organization benefits even more with indirect expenses by reducing or avoiding system outages and associated losses stemming from business discontinuity, upset customers and vendors, unproductive employees, and distracted management. Progent's advanced remote technical support know-how is particularly important for organizations that rely on public clouds for vital infrastructure or software such as Azure, Office 365 Exchange Online, Amazon Web Service, Google Cloud, or where onsite IT support may not be an option.

Progent's pricing model for online support is structured to stretch your network support dollar. Progent bills on a per-minute basis for phone assistance, so you pay exclusively for the support that you actually get. Unlike many online service organizations, Progent requires no startup fee or minimum job duration. Progent's one-minute billing unit and clean policy for billing save you from scenarios where fast solutions manage to turn into large bills. Progent's penchant for disposing of technical issues efficiently means you spends less cash.

Progent's Remote Consulting and Technical Support Services
Over time, Progent has refined a collection of optimized tools and proven processes that promote the maximum level of efficiency for online technical support and repair for IT systems of any size. Progent provides secure VPN support for VPN gateways from a variety of popular vendors such as Microsoft, Cisco, SonicWall and Checkpoint. Secure VPN technology allows the experts of Progent's online support team to connect to your company's network remotely without compromising system security.

Progent's sophisticated service database application maintains comprehensive documentation for all support that Progent's clients have been provided. Progent's staff engineers have access to the specifics of assistance delivered to each Progent client by any Progent consultant. This database of problems and responses is stored as a conveniently searchable proprietary database that permits Progent's remote support engineers to communicate their experiences with the whole team to make sure that the effectiveness of Progent's support services improves daily. Progent's high-level accreditations and working associations with major industry leaders such as Cisco and Microsoft open up additional vast technical databases and allow priority access to manufacturers' in-house engineering staff so Progent's online service specialists are able to come up with optimal solutions in the least time.

Remote services offered by Progent to clients in Brasília Federal District include:

Progent's ProSight Subscription-based IT Services for Small and Medium Size Organizations
Progent provides a selection of affordable, fixed-price services intended to allow small and mid-size organizations to benefit from the same best-of-breed technology deployed by many of the industry's top enterprises. Progent's ProSight portfolio of network monitoring and management services addresses all critical aspects of modern networking including email protection, threat defense based on machine leaning, automated backup and disaster recovery, infrastructure health monitoring, virtual server hosting, and network asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes cutting edge behavior machine learning tools to defend endpoints and servers and VMs against new malware assaults like ransomware and email phishing, which routinely escape legacy signature-based AV products. ProSight Active Security Monitoring protects on-premises and cloud-based resources and provides a unified platform to address the complete malware attack progression including filtering, infiltration detection, containment, remediation, and forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered threats. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Protection and Microsoft Exchange Email Filtering
    ProSight Enhanced Security Protection (ESP) services deliver affordable in-depth security for physical servers and VMs, desktops, mobile devices, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced heuristics for round-the-clock monitoring and responding to cyber threats from all vectors. ProSight ESP offers firewall protection, penetration alerts, device control, and web filtering via cutting-edge technologies packaged within a single agent accessible from a single console. Progent's security and virtualization experts can assist your business to design and configure a ProSight ESP deployment that meets your company's specific needs and that allows you demonstrate compliance with government and industry data security regulations. Progent will help you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that call for urgent attention. Progent's consultants can also help your company to install and verify a backup and disaster recovery solution such as ProSight Data Protection Services so you can recover rapidly from a destructive cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services provide small and medium-sized organizations an affordable end-to-end service for secure backup/disaster recovery. For a low monthly rate, ProSight Data Protection Services automates and monitors your backup processes and enables fast recovery of critical files, applications and VMs that have become unavailable or damaged as a result of hardware failures, software glitches, disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local device, or mirrored to both. Progent's cloud backup specialists can deliver advanced support to set up ProSight Data Protection Services to be compliant with government and industry regulatory standards like HIPAA, FINRA, PCI and Safe Harbor and, when needed, can help you to recover your critical data. Learn more about ProSight Data Protection Services Managed Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the technology of top data security vendors to provide web-based management and world-class protection for your email traffic. The powerful architecture of Progent's Email Guard combines cloud-based filtering with a local gateway device to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of threats from making it to your security perimeter. This decreases your vulnerability to inbound threats and saves system bandwidth and storage. Email Guard's on-premises gateway appliance adds a deeper layer of inspection for incoming email. For outgoing email, the local gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local security gateway can also assist Exchange Server to track and protect internal email that stays within your security perimeter. For more information, visit ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Management
    Progent’s ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for smaller organizations to map, track, optimize and debug their connectivity appliances like routers and switches, firewalls, and load balancers as well as servers, printers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that infrastructure topology diagrams are kept current, captures and manages the configuration of virtually all devices connected to your network, monitors performance, and generates alerts when problems are detected. By automating complex network management processes, ProSight WAN Watch can cut hours off ordinary tasks like network mapping, expanding your network, locating devices that require critical software patches, or isolating performance issues. Learn more details about ProSight WAN Watch infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management technology to keep your network running efficiently by checking the health of critical computers that drive your information system. When ProSight LAN Watch detects a problem, an alert is transmitted automatically to your designated IT management personnel and your assigned Progent engineering consultant so that any potential issues can be addressed before they can disrupt productivity Find out more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a protected Tier III data center on a fast virtual host set up and managed by Progent's IT support experts. Under Progent's ProSight Virtual Hosting model, the client owns the data, the OS software, and the apps. Since the system is virtualized, it can be moved easily to an alternate hardware solution without requiring a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, you are not tied one hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, update, find and safeguard data about your network infrastructure, procedures, business apps, and services. You can quickly locate passwords or IP addresses and be alerted automatically about upcoming expirations of SSLs or domains. By cleaning up and organizing your IT infrastructure documentation, you can save up to half of time spent trying to find vital information about your network. ProSight IT Asset Management includes a common location for holding and sharing all documents related to managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT data. Whether you’re making enhancements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the information you need the instant you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable way for small and medium-size businesses to obtain an objective evaluation of the health of their network. Based on a selection of the leading remote monitoring and management platforms available, and supervised by Progent's certified group of information technology professionals, ProSight Network Audits show you how well the deployment of your core infrastructure assets conform to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver immediate ROI like a cleaner Active Directory environment. Both also come with a year of advanced remote network monitoring and management. Advantages can include easier management, better compliance with data security requirements, more efficient utilization of network assets, quicker problem resolution, more dependable backup and recovery, and higher availability. Read more about ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is an affordable service centered on a brief interview with a Progent backup/recovery expert. The interview is intended to help assess your organization's ability either to stop or recover quickly after an attack by a ransomware strain like Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you directly to gather information about your existing cybersecurity posture and backup/recovery platform, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can follow best practices to build an efficient AV and backup/recovery system that aligns with your business requirements. For additional information, visit The ProSight Ransomware Preparedness Report Service.

Special Consulting Services Available from Progent
Progent offers the services of world-class online consulting experts for special information technology projects. Billing charges for longer-term development or consulting projects are determined based on the qualifications of the engineers assigned. Progent's background in these special fields of computer technology enables clients to execute critical initiatives economically and on schedule. Progent's special remote consulting solutions include:

  • Help Desk Call Center Services
    Progent's Help Desk Call Center service offerings for businesses with networks based on Microsoft, Cisco, macOS and OS X, or UNIX/Linux platforms include full-service Call Center services, co-managed Helpdesk support services, and Helpdesk operations consulting. Progent's Standard Help Desk Services offer smaller organizations a comprehensive service desk solution that handles all facets of remote Level 1 desktop support from service requests through trouble ticket generation, screen sharing, progress tracking, problem solving, and reporting. Progent provides call desk services at a significant discount off Progent's regular Level 1 desktop support rates, and Progent offers the additional option of fast as-needed escalation to subject matter experts to resolve the most problems.

    Progent’s shared Help Desk services make it possible for your IT organization to share responsibilities for Help Desk services seamlessly between your in-house IT team and Progent's large roster of certified desktop support engineers and matter experts (SMEs). Progent’s Help Desk sharing service is an advanced service desk solution built around the top professional services automation platform for managing end-user service requests, ticket lifecycle, ownership, progress tracking, and metrics.

    Progent's Call Center staff of veteran information technology consultants provides your customers in Brasília Federal District instant contact with a dependable network service resource with years of experience providing phone help and remote repair service for networks that incorporate Microsoft, Cisco, Apple macOS and OS X, or UNIX/Linux components. Progent's concentration is to earn the Call Center recognition as a solid contributor to company efficiency, and Progent's target is to resolve instead of simply report technical issues.

  • Applications Support: Training, Development, and Integration
    Progent's Applications Experts Group provides online professional engineering expertise and education in specific business application areas including Enterprise Requirements Planning, MRP, customizing accounting packages, and Customer Relationship Management. Progent also can deliver expertise, custom programming, and education for Microsoft business applications such as Microsoft CRM, Microsoft Office Project, Microsoft Office 365 Word, and Microsoft Office 365 Excel. To find out more information about Progent's expertise, programming, and training services, visit Progent's Applications Experts Group.

  • Unified and Automated Administration of Hybrid Cloud Networks
    Microsoft System Center 2016 unifies and automates the management of hybrid cloud networks by offering comprehensive integration with Windows Server 2016, Windows 10; cohesive management of heterogeneous networks that include various Linux distributions, Microsoft Hyper-V and VMware; and expanded cloud support including closer integration with Intune for Apple iPhone and Google Android smartphone management plus native integration with Microsoft Operations Management Suite for cloud-enhanced analytics. Progent's System Center 2016 consulting experts can provide world-class remote and on-premises expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can assist your business to design and install a new implementation of Microsoft System Center 2016, expand or optimize an existing one, upgrade smoothly from a prior release of System Center, or troubleshoot your System Center environment.

  • Online Hybrid Network Monitoring and Reporting Support
    Progent can deliver organizations in Brasília Federal District remote IT infrastructure monitoring and reporting by providing System Center 2016 Operations Manager (SCOM) consulting and System Center 2012 Operations Manager (SCOM 2012) troubleshooting and support. Progent can adapt Operations Manager to fit your environment so that your computer support is proactive rather than reactive. By exposing looming issues before they cause full-scale emergencies, remote monitoring can avoid disruptive and expensive network crises. Progent can also deploy server and infrastructure monitoring tools like Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX/Linux, Sun Solaris, or macOS and OS X networks, Microsoft networks, or networks based on multiple operating systems.
How Your Brasília Company Can Contact Progent's Remote Technical Support Professionals
To contact Progent about emergency online expertise with Microsoft, macOS and OS X, or Linux/UNIX networks, visit Progent's Urgent Phone-Based Help, call 1-800-993-9400, or go to Contact Progent. For businesses and new businesses in Brasília Federal District, Progent's phone-based computer support specialists can provide expert and economical IT help whenever your organization requires it. More than 15 years of providing remote technical assistance has led to Microsoft Partner certification for Progent's consulting experts and has helped Progent to acquire world-class troubleshooting capability and to refine online access technology to fix network problems rapidly while eliminating the cost and lost productivity associated with on-site support visits.

Even if your Brasília organization relies on a regular freelance consultant or maintains a full time IT staff that know how to deal with typical network issues, Progent’s Microsoft certified engineers are available to offer a convenient and seamless virtual extension of your local resources for situations when your usual service personnel either lack the availability or the experience to solve unexpected network emergencies or especially complex integration projects.

Features of Progent's Remote Computer Services for Brasília Federal District
Progent's online support, remote troubleshooting, network security consulting, and network administration services give companies in Brasília Federal District unparalleled leverage for your support investment. Whether you need one-time telephone support and remote network repair or ongoing Help Desk call center support and system administration, Progent's experts can deliver your organization world class network support while allowing you to eliminate the cost and administration overhead of running a full-service in-house IT organization. Highlights of Progent's online help program include:

How Is Progent Different from Other Support Firms?
Progent is a Microsoft Partner support firm and Progent's head count, range of IT experience, refined remote support tools, and familiarity with corporate IT enable businesses to escape the pitfalls associated with exclusive dependence on smaller service organizations, independent freelance service providers, or over-stretched in-house IT help.

Progent stands out by offering:

  • Proven Methodology
    Progent’s staff of Microsoft and Cisco Certified experts average longer than a decade of real-world industry experience, at the front lines of network service, performing a wide variety of technical projects for an extensive mix of customers. Each Progent support professional shares a proven set of personal best practices which are incorporated into shared best practices standards that Progent teaches its consulting staff. This ensures that you get not only expert technical capability, but also a consultant with field-tested methods for applying computer knowledge to resolve actual network problems efficiently.

  • Value Pricing
    Progent's pricing policy is to charge for remote support and on-premises help per minute. Consequently, you pay just for delivered services. Progent does not impose a higher rate for off-hours or emergency service, and within California or in regions where Progent provides on-site service, Progent does not charge for travel time except for emergency calls where on-site time is less than 4 hours. In addition, Progent applies no service activation fee and asks no retainer for support services delivered during regular business hours. Many support firms demand large minimum fees or charge for every quarter hour or longer. Progent's fine granularity eliminates large invoices for quick solutions so you won't be tempted to permit simple problems to fester.

  • Full Documentation of IT Services
    Progent has created a comprehensive service reporting system that records and organizes complete documentation for all billed services. Unlike many independent consultants or small support firms who offer scant documentation or specifics of services performed, every service delivered by Progent is tracked by comprehensive documentation. Every Progent consultant has use of the service documentation transmitted by every staff member to every customer. The practice of documenting and organizing support records results in more efficient support and eliminates a slew of typical misfortunes such as when a support customer is virtually held hostage to a consultant who won’t let go of the keys to the kingdom.

  • Remote Server Monitoring with MS Operations Manager
    Progent is one of the few IT service companies to provide 24x7 network tracking services based on Microsoft Operations Manager. MS Operations Manager causes your computer maintenance to be anticipatory rather than reactive. By revealing possible problems before they cause downtime, system monitoring can keep your IT network from stressful and costly service disruptions.
How Does My Business Start Getting Online Network Help from Progent?
To initiate Progent's Nationwide Remote Support services or to learn more about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent need for IT help, visit Immediate Technical Support.



An index of content::


  • 24 Hour Cisco Microsoft Windows 10 Services Windows 10 Compatibility Testing Information Technology Management
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    Progent's Microsoft-certified consultants can help businesses of any size to evaluate Windows 10 or to upgrade to Windows 10 from an earlier release of Windows. Online and onsite assessment and upgrade services for Windows 10 offered by Progent's consultants include Return on Investment estimates, project supervision, compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud and hybrid solutions, mobile management and synchronization, telecommuter access, security and compliance, streamlined provisioning and management, network infrastructure design, wired/wireless convergence, business continuity planning, custom training for network management staff and users, and ongoing consulting support.

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    Progent can assist your it team to plan and manage cost-effective ecosystems that can include Windows and Linux systems and apps in both cloud-based solutions or in hybrid topologies that seamlessly combine physical resources as well as cloud services. To assist you to incorporate public clouds with networks, Progent can provide a range of public cloud integration support services that include Microsoft Azure enterprise hybrid cloud planning and deployment services, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has two decades of background providing high-level consulting expertise online, and Progent can make sure you successfully carry out your cloud migration initiatives on schedule and within your budget.

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    Windows 8.1 is engineered to power devices from smart phones and tablets to power-user desktops. A wealth of new and improved capabilities, including its touchscreen support and iconic live tiles GUI, provide a wide range of benefits for organizations who know how to exploit them. Progent's Windows consultants can assist get your organization up the learning curve with Microsoft Windows 8.1 and show you how to gain maximum business advantage from the product's many technical enhancements.

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    Cisco CCIE Remote IT Specialists

    Progent can help your organization to utilize Cisco's infrastructure products to build a solid basis for your onsite, private cloud, or hybrid-cloud data center and streamline operations in key areas including compute and storage utilization, security and compliance, manageability, uptime, and recoverability.

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    • Cisco ASA Firewall with Firepower Support and Help
    Firepower NGFW Firewalls Consultant Services

    Cisco's Firepower NGFWs Firewalls provide a significant performance improvement compared to Cisco's previous-generation ASA 5500-X firewalls and include centralized control of modern cybersecurity features such as application visibility and control, next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist your organization to plan and carry out a smooth migration to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower firewalls with Cisco's cloud-based services to create and centrally manage IT ecosystems that span local offices, data centers, and cloud resources.

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    Microsoft Dynamics GP Applications Consultant

    Progent's expert solution designers and software developers can help your company to create enhancements to Microsoft GP that address the unique requirement of your business while retaining the benefits of seamless Windows integration and connectivity. Progent can also provide expertise with a selection of software development technologies that can be utilized to build integrations with Microsoft GP. These tools include Dexterity, Modifier, Visual Studio for Dynamics, Extender, eConnect, Web Services for Dynamics GP, and Integration Manager.

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    Exchange Server 2013 incorporates major enhancements to the functionality of Exchange Server 2010 and introduces powerful innovations as well as a redesigned structure. These improvements affect key areas like ease of administration, high availability (HA), compliance, operational costs, teamwork, expandability, throughput, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consulting experts can assist your organization to evaluate the possible advantages of upgrading to Microsoft Exchange Server 2013, design an efficient validation and rollout plan, and train your IT staff to maintain your Microsoft Exchange Server 2013 solution. Progent can also provide affordable online consulting and support and management for Exchange Server 2013.

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    Progent's ProSight Email Guard solution uses the technology of leading data security vendors to deliver web-based control and comprehensive security for all your inbound and outbound email. The hybrid structure of Email Guard managed service combines cloud-based filtering with an on-premises gateway device to provide advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. The cloud filter serves as a first line of defense and keeps the vast majority of unwanted email from reaching your security perimeter. This reduces your vulnerability to inbound attacks and conserves network bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance provides a further level of inspection for incoming email. For outbound email, the on-premises gateway offers anti-virus and anti-spam filtering, protection against data leaks, and encryption. The onsite gateway can also help Exchange Server to track and safeguard internal email that originates and ends within your corporate firewall.

  • Brasilia, DF Brasília Crypto-Ransomware Settlement Negotiation Expertise Brasília Phobos Ransomware Settlement Negotiation Consulting Brasília, DF

    • macOS and OS X Support Outsourcing
    iPad Online Support

    Progent's consultants can provide macOS and Mac OS X users a variety of services such as desktop support, Apple macOS and OS X consulting, Mac integration with Windows environments, Microsoft Entourage and Exchange Server help, network protection services, and one-on-one training. Progent can assist businesses to upgrade to macOS from Mac OS X or other earlier versions of Apple OS X and Progent can offer expertise with Apple macOS and Mac OS X application software. Progent can also assist your business with iPhone support and Apple iPad management, or migrating to iCloud. For business networks built exclusively on Mac OS X or for systems incorporating a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the complexity of designing, configuring and supporting a network infrastructure that is available, secure, efficient and able to achieve your organization's business goals.

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    • Emergency Microsoft Dynamics GP 2015 App Development Professionals
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    Microsoft Dynamics GP 2015 R2 (formerly Great Plains) introduces a revamped architecture that improves cloud readiness, works with popular smart phones and tablets, permits single sign-on with Azure AD, and strengthens security and compliance. Microsoft Dynamics 2015 R2 also simplifies management reporting, incorporates nine new Workflows, expands the Web Client, and delivers over 100 improvements to various applications. Progent's team of Microsoft-certified consultants offer the depth and breadth of technical skills and hands-on experience to resolve the many technical and business issues associated with deploying and managing Dynamics GP 2015 R2 and can assist your organization to carry out a smooth migration that will optimize the return on your investment in this powerful product.

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  • CRISC Certified Risk and Information Systems Control Architect Consultant CRISC Certified Risk and Information Systems Control Consultant
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    • Service Desk Sharing IT Services
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    Progent’s Shared Help Desk service allows your IT organization to split responsibilities for Help Desk support transparently between your in-house IT team and Progent's nationwide pool of veteran desktop support engineers and matter experts (SMEs). Progent’s Help Desk Co-management service is an advanced support solution built around the top shared professional services automation platform for managing end-user service requests, ticket lifecycle, ownership, progress tracking, and reporting.

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  • CentOS Linux, Solaris, UNIX Consultants Brasilia, Federal District Brasilia CentOS Linux, Solaris, UNIX Network Engineer
  • Cisco RADIUS Security Integration Services Award Winning Configuration Cisco VPN
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    • Microsoft Exchange 2003 Online Support
    24-7 Microsoft Exchange 2003 Consultant

    Progent's Microsoft-certified professionals have 20 years of experience planning, installing, and supporting email systems for businesses in the and throughout the U.S. Progent offers affordable Microsoft Exchange Servers consulting services to ensure that your email environment features security, high availability, easy connectivity for remote and mobile users, efficient administrative utilities, and seamless integration with telecommunications. Progent provides consulting and support services for Exchange 2016 Server, Microsoft Exchange 2013 Server, Exchange 2010, MS Exchange 2007, Microsoft Exchange 2003, and Microsoft Exchange 20000 Server. Progent can also help small or mid-size companies to upgrade to MS Exchange 2016 or Exchange 2013 Server.

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    • Solaris Technology Consulting
    Sun Solaris Information Technology Consulting

    Progent's Sun Solaris platform consulting experts offer small and mid-size companies and software developers help with administering and maintaining Solaris environments that run with Microsoft-powered networks. Progent can give your organization contact with Sun Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISA credentials. This broad array of expertise offers you a convenient single source to show you how to create and maintain a secure and reliable mixed-platform network and communications environment that allows Solaris and Microsoft interoperability by integrating Microsoft Windows with popular variants of UNIX including Apple Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux variations such as RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware.

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    • Microsoft Windows Server 2016 Network Consultants
    Windows 2019 Server Consulting

    The complexity and integration requirements of Microsoft Windows Servers calls for a network consulting firm with hands-on expertise and broad familiarity with designing and integrating seamless, end-to-end business technology solutions. The background of Progent's Microsoft-certified experts, which averages over 10 years supporting Microsoft technology, ensures you success configuring Windows Server 2008 and Windows Server 2003 to match closely with your strategic goals. Progent’s IT support can assist you with designing, deploying, administering, and troubleshooting Windows Server systems that maximize the business value of your IT network. Progent’s consultants can assist you with Microsoft Windows 2008 Server, Microsoft Windows 2003 Server, Microsoft Windows 2000 Server, or Windows NT Server as well as Windows 8, Windows 7, Windows XP and other desktop clients.

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    Progent's ProSight Virtual Hosting outsourcing provides complete hosting of a small company's production servers in a solution that delivers the maximum level of availability and scalability and is also simple to migrate to any data center. ProSight Virtual Hosting services are built upon proven virtualization technologies that allow small businesses with mixed- platform environments to save dramatically on the costs of capital equipment, infrastructure support, and IT administration while achieving world-class reliability and an unprecedented level of vendor flexibility.

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    ProSight Data Protection Services offer small and medium-sized organizations an affordable end-to-end service for secure backup/disaster recovery (BDR). For a fixed monthly price, ProSight Data Protection Services automates your backup activities and allows fast recovery of critical data, apps and virtual machines that have become lost or damaged due to hardware failures, software glitches, disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local device, or to both. Progent's BDR specialists can provide world-class support to set up ProSight Data Protection Services to be compliant with government and industry regulatory standards like HIPPA, FIRPA, and PCI and, whenever needed, can help you to restore your critical information.

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    Microsoft Windows Server 2008 represents a major step forward in making information systems more secure and fault tolerant, easier to virtualize and manage, higher performing, and able to offer an improved platform for web hosting and development. Progent can help your company get the most from the enhancements incorporated into Windows Server 2008 by providing consulting, support, training, staffing, network monitoring, and security engineering expertise.

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    Configuration Manager 2016 automates software deployment at scale, simplifies security and compliance settings management, inventories network resources, guards against corporate data leakage, provides network health reporting, enables safe self service, and offers a single point of control for administering mixed-OS ecosystems based on on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud experts can help your organization with any facet of planning, installing, operating and troubleshooting a System Center 2016 Configuration Manager solution for local, cloud-based, or hybrid environments.

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    The complexity and integration requirements of Microsoft Windows Servers calls for a network consulting firm with practical expertise and broad familiarity with designing and integrating seamless, comprehensive business technology solutions. The background of Progent's Microsoft-certified consultants, which averages over 10 years working with Microsoft technology, assures you success configuring Windows Server 2008 and Windows Server 2003 to match optimally with your strategic objectives. Progent’s consulting services can assist you with planning, deploying, administering, and troubleshooting Windows Server solutions that increase the business value of your IT system. Progent’s consultants can assist you with Windows 2008 R2 Server, Windows 2003 Server, Microsoft Windows 2000 Server, or Microsoft Windows NT Server as well as Windows 8, Windows 7, Windows XP and other desktop clients.

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    Dynamics 365 Business Central (previously, formerly} called Microsoft Dynamics NAV and Navision) offers SMBs a unified soultions for financial management, inventory, operations, project management, purchasing, sales, demand forecasting, and business analytics. Progent's Dynamics Business Central/NAV consultants can help your organization to maintain your older Dynamics NAV environment or migrate smoothly to a cloud-hosted, onsite, or hybrid deployment.

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    Progent can provide affordable online consulting to help companies of any size to access Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can help you with every aspect of Amazon AWS integration including needs analysis, preparedness assessment, system design, testing, deployment, administration, performance optimization, software license management, disaster recovery mechanisms, and security.

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    Progent can help small and mid-size organization to plan, implement, test and maintain backup/recovery systems required for remote workers.

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    Altaro VM Backup offers small and mid-size businesses a reliable and affordable solution for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in on-premises, remote, multi-site, and cloud environments and also supports low-cost cloud backup to Microsoft Azure storage. Top capabilities include state-of-the-art Augmented Inline Deduplication to cut backup storage requirements, Continuous Data Protection with backup spacing as short as five minutes for minimizing your Recovery Point Objective (RPO), military-grade encryption, item-level restore options for specific files and emails, support for Windows Server Cluster Shared Volumes and for vCenter for managing large-scale environments, and support for Volume Shadow Copy Service (VSS) to back up online virtual machines without downtime. Progent is a certified Altaro partner and offers a broad array of consulting services to assist you to design, install, manage and troubleshoot a backup/restore system based on Altaro VM Backup.

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    Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security vendors to provide web-based control and comprehensive security for all your email traffic. The hybrid architecture of Email Guard managed service combines cloud-based filtering with a local security gateway device to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. ProSight Email Guard's cloud filter acts as a first line of defense and keeps the vast majority of unwanted email from making it to your network firewall. This reduces your exposure to external attacks and saves system bandwidth and storage space. ProSight Email Guard's on-premises gateway device adds a further layer of analysis for inbound email. For outbound email, the on-premises gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The local security gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends inside your corporate firewall.

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    Progent's Microsoft-certified consultants can help you to calculate the benefits of Windows Server 2008 for your company, create test programs and rollout plans, integrate Windows Server 2008 with your IT environment and applications, train your support staff how to run enhanced management utilities, and provide continuing consulting and support via low-cost options including Help Desk Call Center service and online technical support.

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    Progent's certified Microsoft Windows 2000 consulting staff can help you enhance the functionality of your current Windows 2K Servers and can simplify system administration, offer technical support and repair, and strengthen security. Progent can also show you how to create, justify, and execute a plan to migrate from Microsoft Windows Server 2000 to Microsoft Windows Server 2003. Progent is experienced in designing test programs to reduce the obstacles involved with moving to Windows 2003 Server by identifying potential hardware and application compatibility issues.

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    Cisco's security and offsite access solutions for small to mid-size companies represent a full array of easy-to-administer protection hardware and software to help you protect your entire information system. Cisco's Virtual Private Network product family includes routers, firewalls, and Virtual Private Network solutions. Progent's professional staff of consultants includes experienced engineers with Cisco's CCIE and CCNP qualifications who can assist your company to evaluate Cisco VPN, Cisco RADIUS Security, and other Cisco protection technologies that fit most closely with your corporate objectives.

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    Network Security Test SonicWall NSA 6650 Firewall

    Progent's certified SonicWall firewall experts can help you configure, maintain, and tune SonicWall firewall/VPN appliances including the newer SonicWall TZ and NSa families of firewalls and the older SonicWall PRO 1260 Secure Switch products. Progent's CISSP and GIAC-certified network security experts can help you incorporate SonicWall security gateways into an end-to-end security solution and build protection into your corporate processes.

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    Progent's webinars offer small companies the cost savings, simplicity, and flexibility of online learning plus the proven training methods of seasoned instructors who utilize the latest collaboration software to simulate live, participatory classrooms. Progent can provide remote training for popular desktop software including elements of Microsoft Office such as Microsoft Excel, Word, PowerPoint, and Visio: Microsoft Dynamics business accounting and reporting products including MS Dynamics GP (Great Plains); plus additional top desktop applications such as Adobe Photoshop, Acrobat Writer, and Crystal Reports.

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    Progent's Microsoft-certified Office Excel and Office 365 Excel consultants offer a wide variety of online services to help you to design, program, pilot test, deploy, manage, and debug applications based on any release of Excel, including Excel Online and Microsoft Office 365 Excel. Progent can assist you to move your current Excel solutions to the newest versions of Excel, integrate Excel with Apple iOS-powered iPhones and iPads and Android smartphones and tablets, and resolve compatibility problems between different releases of Office Excel. Progent can provide on-demand help to clients who need a fast solution to a specific problem related to Excel and Progent also offers comprehensive project management support for upgrading or creating mission-critical applications based on Excel. Progent's affordable webinar training for Excel can be custom tailored to address the needs of individual users or teams.

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    • Project Methodology Networking Services
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    When conducting IT tasks for enterprise clients, Progent follows a phased methodology driven by defined milestones in order to achieve budgetary, timing and engineering goals while reducing business disruption. Progent's Enterprise Services Methodology follows industry project management standards based on the leading practices defined by the Microsoft Solutions Framework Project methodology which specifies requirements definition, architecture recommendations, test models, design adjustments, and expert deployment. All facets are recorded to make available a comprehensive description of IT services delivered and to assist in ongoing system maintenance.

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    Microsoft Mac Office allows Mac users to run the industry's most popular business programs. Progent's Apple-certified Mac experts can help you set up Mac Office on a mixed-platform network combining Apple OS X and Windows-powered platforms so that Mac users can take advantage of the latest features in Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share data and system resources with co-workers who run Microsoft Windows. Progent's engineers have experience with both Mac and Windows platforms and can provide service for networks that combine Apple Macintosh with Microsoft Windows systems with extensive resource sharing, or environments which intentionally restrict sharing between Apple Mac and Windows users.

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    Progent's Microsoft-certified SharePoint consultants can provide affordable remote and on-premises expertise, software development, and troubleshooting support for businesses of all sizes who intend to upgrade to SharePoint 2016 or SharePoint Online from earlier releases of SharePoint.

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    Progent's support services for software and firmware patch management provide organizations of all sizes a flexible and cost-effective alternative for evaluating, testing, scheduling, applying, and tracking software and firmware updates to your virtual and physical; servers, peripherals {like scanners, network appliances such as switches and wireless access points, and IoT devices like alarms and health monitors.

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    If you need assistance writing, enhancing, or repairing applications for Windows, any version of Linux, or for the Web, Progent’s expert team of program developers, database designers, and software project managers can help make sure you get the job completed on time and within budget. Progent's seasoned software programmers can provide cost-effective and expert online consulting for projects as small as writing Vidual Basic scripts for Office Excel or as large as rolling out line-of-business database applications built on Microsoft SQL Server or Oracle.

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    Progent can show you how to prepare and implement a smooth migration to Dynamics GP so that you preserve your data, improve your security, modernize your management reporting, take full advantage of Microsoft Office support, and minimize productivity interruption by creating and following a sensible migration strategy. Progent can also help train new Microsoft Dynamics GP users so you don't waste productivity. Progent can enhance your company reports and management analytics by offering Crystal Reports help, FRx assistance, and Microsoft Excel expertise. Progent's experience with Microsoft .NET development, Microsoft SQL Server solutions, and programming with VBasic, XML and other tools make it possible to create specialized business software and eCommerce solutions that work seamlessly with Microsoft Dynamics GP 2010/Great Plains 2010.

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    Progent’s Microsoft-certified consultants offer small and midsize companies IT consulting, maintenance, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for intelligently connecting people, groups and data. SharePoint Portal Server provides a common spot for your employees or clients to connect to, manage, share and interact with relevant data, documents, and applications and to communicate with other people. It enables faster and better decisions, more effective sharing across groups and more economical business practices. The main objective of SharePoint Server is to bring together, in a productive way, all of the diverse sources of information available within and without an organization. Windows SharePoint Services join employees, customers, workgroups and major tasks with the information they’ve developed in a way that makes data convenient to locate, download and apply.

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