Expanding your remote workforce may have a significant impact on IT architecture, security/compliance, and company workflows. Progent has two decades of background helping businesses of all sizes to design, configure, manage, optimize, and troubleshoot IT environments that support work-from-home employees. Progent can assist your Brasília organization to pick the appropriate technologies and adhere to leading practices in building and operating a secure virtual office ecosystem for teleworkers that promotes teamwork and delivers maximum business value. Progent offers services ranging from as-needed expertise for helping you past challenging IT roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical initiatives.
Progent's consultants can assist Brasília, Federal District organizations to with any facet of creating a high-performing work-at-home environment by providing infrastructure configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Help Desk augmentation, endpoint security, data protection solutions, and unified management.
Help Desk Services for Telecommuters
A fast, organization-wide changeover to a from-home business model, which might be driven by an epidemic or as a component of a disaster recovery/business continuity process, can overwhelm even a high-performing in-house Call Desk. Progent's Help Desk Call Center services make it possible for organizations to outsource or supplement their Help Desk Call Center by using Progent's online Technical Response Center services.
Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and managing a productive telecommuter solution for your Brasília, Federal District company, phone