Brasília Offsite Workforce Solutions Consulting Experts
Call Desk Solutions Consulting Services
Enlarging your telecommuter workforce can have a major effect on network architecture, cybersecurity, and company processes. Progent has 20 years of experience assisting businesses of all sizes to plan, deploy, manage, optimize, and debug IT networks that incorporate a remote workforce. Progent can assist your Brasília organization to pick the appropriate technologies and follow leading practices in creating and maintaining a safe virtual ecosystem for teleworkers that facilitates collaboration and returns maximum value. Progent can provide support services ranging from on demand guidance for getting you over challenging technical bottlenecks to full project management or co-management to help you successfully complete mission-critical tasks.
Progent can help Brasília, Federal District companies to with any facet of creating a high-performing work-at-home ecosystem by providing infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform selection and deployment, cloud integration, Call Desk augmentation, cybersecurity, data protection solutions, and unified management.
Help Desk Call Center Services for Remote Workers
An emergency, company-wide transition to a telecommuter business model, which might be the result of a pandemic or as a component of a business continuity process, can overstretch even a high-performing internal Help Desk. Progent's Help Desk services make it possible for organizations to outsource or augment their Help Desk Call Center with Progent's online Technical Response Center services.
- Progent's Standard Help Desk services utilize Progent's nationwide network of online technical support experts combined with enterprise-class trouble ticketing and tracking software to offer an affordable, modern Call Desk. Progent's Standard Help Desk Services offer an end-to-end solution that handles all facets of remote Level 1 PC support from initial service requests to ticket creation, screen sharing, issue resolution, and reporting. A web-based User's Service Portal enables teleworkers to check or edit the status of their active tickets, add information, and append screenshots or attachments. Technical support services are provided at a significant price reduction off Progent's normal Level 1 desktop service rates, and Progent makes available the option of rapid hand-off to Level 2 and Level 3 IT experts to resolve advanced issues. To find out more, visit Progent's Standard Helpdesk Services outsourcing for small and mid-size businesses.
- Progent's Help Desk Call Center Augmentation Service allows you to augment your current Help Desk organization by sharing responsibilities for Help Desk Call Center services seamlessly between your regular support organization and Progent's extensive roster of desktop support technicians and subject matter specialists. Progent's co-managed Call Center service is based on a co-sourcing support solution based on the number one PSA tool for handling service requests and ticketing, assigning responsibility, monitoring progress, and generating reports. For information about how Progent's Support Desk Augmentation Services can help your business to deliver best-in-class technical support to your at-home workforce, refer to Progent's Help Desk Call Center supplementation Services.
Contact Progent for At-Home Worker Expertise
To get in touch with Progent about building and maintaining an efficient telecommuter environment for your Brasília, Federal District business, phone
An index of content::
Emergency Microsoft Certified Partner Computer Installation
Microsoft Certified Partner IT Outsource
Progent is a Microsoft Certified Partner with accredited competencies such as Information Worker Solutions. Microsoft Certified Partners represent the elite organizations who receive the highest client satisfaction and are afforded the closest operational relationship with Microsoft. The understanding, skills, and commitment needed to achieve the status of Microsoft Certified Partner pays dividends to Progent's clients by allowing Progent to offer your business more complete support for your information system.
SCCM 2016 and SQL Server 2016 IT Services
Top SCCM 2016 MDM Consulting Services
Configuration Manager 2016 automates software deployment at scale, simplifies security and compliance settings control, inventories network assets, guards against corporate data leakage, performs health monitoring, allows safe end-user self service, and delivers a common point of control for managing multi-operating system ecosystems running on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud specialists can assist your organization with any facet of planning, installing, operating and troubleshooting a SCCM 2016 solution for on-premises, cloud, or hybrid environments.
Developer Firm Dynamics GP 2015 SQL Server Analysis Services
24 Hour Dynamics GP 2015 Excel Reports Developer Firm
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) introduces a new design that improves cloud readiness, supports popular smart phones and tablets, permits single sign-on with Microsoft Azure Active Directory, and tightens security. Dynamics 2015 R2 also simplifies management reporting, includes new Workflows, extends the Web Client, and adds over 100 improvements to its library of applications. Progent's team of Microsoft-certified and Cisco-certified consultants offer the depth and breadth of knowledge and experience to resolve the many technical and business issues involved with deploying and managing Microsoft Dynamics GP 2015 R2 and can assist your organization to perform an efficient migration that will optimize the return on your investment in this powerful product.
Specialists Microsoft Exchange 2010 Migration
Exchange 2007 to Exchange 2010 Upgrade Specialist
Progent's Microsoft and Cisco-certified consulting engineers can help you to assess the benefits of Microsoft Exchange 2010 for your company and can help your IT staff to design and implement a smooth migration to Exchange 2010 from Microsoft Exchange 2003 or Exchange 2007 Server that will offer quick ROI by increasing your workers' efficiency, cutting the expense of hardware and support, simplifying administration, and consolidating your vital communications platforms.
Microsoft Exchange Server 2016 Upgrade Planning Technology Consulting
Exchange Server 2016 Upgrade Planning Onsite Technical Support
Progent can assist your business in all facets of your migration to Microsoft Exchange 2016 including planning HA architecture for a local, cloud-based or hybrid deployment; server and CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization strategy; specifying mass storage requirements for your virtual machines (VMs), databases and log files; setting up HLB for high-availability client access services; planning, setting up and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; updating your firewall; resolving SSL issues; performing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
SQL Server 2022 Data Mining Consultant Services
SQL Server 2022 Security and Compliance Support
Progent's Microsoft-certified SQL Server 2022 experts can help your organization to assess the business case for migrating to SQL Server 2022 and can provide fast remote or on-premises access to experts in solution design and integration, application programming, SQL Server management, and network security.
Network Security Scan Professional
Internal Cybersecurity Inventory Services
Progent provides small businesses a pair of ultra-affordable network security inventory scanning packages that include, for a set price, remotely administered scans of your network security profile which are analyzed by professional information security specialists who interpret the data collected by the scan, deliver objective evaluations of your existing network security, and offer recommendations for enhancements. Progent offers two complementary network security inventory scanning packages for external and internal security scanning that are priced to fit the budgets of small companies while delivering enterprise-class assessments of your IT network's exposure to attack.
Top Ranked Online Cisco Certified CCIE Tech Consultants
Computer Network Support Group Cisco Router
Progent can provide rapid remote support from Cisco CCIE networking consultants. Progent's CCIE consultants can link to your network using powerful remote support utilities to provide quick and economical analysis and repair of urgent network problems.
ISA 2004 Standard Edition Server Technical Support
Microsoft ISA Server Network Consultants
Progent's certified ISA Server consulting experts have broad experience developing corporate security solutions for information systems with many sites, remote users, and line-of-business web-based applications. A Progent ISA 2004 Firewall consultant can help your small or mid-size company plan and deploy a configuration of Microsoft ISA Server 2004 that supports your information security requirements without restricting your network.
Microsoft Certified Partner SSAS Outsourced Programming
CISM Security Security Microsoft BI Stack Development Companies
Progent offers online and on premises expertise to help you with any phase of business intelligence reporting from troubleshooting or enhancing applications to designing and deploying a comprehensive business intelligence solution. Progent's BI experts can assist you to maintain your existing reporting system, assist you to migrate databases and applications from a discontinued reporting product to a current one, and provide custom remote mentoring tailored to your individual requirements. Progent's management reporting consultants offer experience in the leading BI reporting tools such as Microsoft's SQL Server BI suite (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI tools including Power Pivot and Power View, and Report Builder.
SQL 2008 Reporting Services Development Firms
SQL 2008 Reporting Services Expert Development
Progent's certified SQL Server application developers and DBAs offer online consulting to assist organizations of any size to build, manage, and troubleshoot applications based on the Microsoft SQL Server RDBMS and Microsoft's .NET architecture. Progent's SQL Server consultants can provide help with any facet of the application life cycle in environments that range from small business or departmental databases to N-tier VLDB applications and data warehousing.
Microsoft GP/Great Plains Computer Engineer
Microsoft Financial Software IT Consultant
Progent's Microsoft certified experts provide a range of support services for Dynamics GP. Microsoft Dynamics GP/Great Plains is a Microsoft financial platform and business management solution based, like all Microsoft accounting tools, on the expandable and familiar platform of Microsoft Windows technology. Dynamics GP/Great Plains 2010, the most recent version of Microsoft accounting software in the Dynamics GP family, provides a cost-effective solution for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and HR. Microsoft Dynamics GP/Great Plains is easy to deploy and configure, and with its segmented design you are able to license only the capability you currently require, with the option to add users and increase functionality when necessary. Progent's Dynamics GP/Great Plains Software consulting experts can help you install, configure and manage Microsoft Dynamics GP 2010 and also older versions of Dynamics GP/Great Plains.
Top Ranked Small Office Consulting Group
Immediate Small Office Computer Support Firms
Progent is a pioneer in economically delivering world-class IT help to small companies. Progent's success in addressing the IT support needs of the historically underserved small company market is the cumulative outcome of key technical and operational innovations that have eliminated much of the traditional expenses out of administering network support, injected unprecedented technical skill into the support system, and significantly streamlined the repair process.
Barracuda Networks F12A Series Firewalls Network Security Evaluation
Barracuda Networks VPN Consulting
Barracuda's value-priced CloudGen Firewall appliances combine web filtering, remote connectivity, SSL tunnel VPN, secure SD-WAN, and modern Zero-Trust support along with centralized management throughout your whole enterprise including on-premises, cloud, and hybrid network models. Public clouds supported include Azure, AWS, and Google Cloud Platform. Progent has the expertise to serve as your go-to source for network guidance, maintenance, training, and security expertise.
24-Hour DoubleTake Carbonite Backup and Restore Integration
Remote Support Double-Take Availability
DoubleTake/Carbonite Software publishes a family of products designed to deliver small businesses a variety of affordable alternatives for backing up and recovering vital applications including Exchange Server, Microsoft SQL, Blackberry, and SharePoint. Progent's disaster recovery planning experts have extensive backgrounds integrating DoubleTake/Carbonite technology into small business information systems to create a high state of availability and disaster recovery readiness at an affordable cost.
Consultant Services Hornetsecurity Altaro 365 Total Backup
Hornetsecurity Altaro M365 Teams Chat Backup Remote Troubleshooting
Progent is an authorized Hornetsecurity/Altaro partner and can design, install, and manage a deployment of 365 Total Backup to safeguard your Microsoft 365 user and group mailboxes, files residing within your organization's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows endpoints.
Top ProSight Reporting Ticketing Computer Consultant
ProSight Reporting ConnectWise Manage Ticketing IT Consulting
ProSight Reporting is an expanding family of real-time reporting plug-ins designed to work with the top ticketing and remote network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
NetApp Clustered Data ONTAP Services
Services NetApp MetroCluster
NetApp MetroCluster is a disaster recovery platform that uses array-based storage clustering with synchronous replication to deliver fast, zero data loss disaster recovery between datacenters that are up to 185 miles (300km) apart. Progent's team of veteran network experts can help your business to design, configure, manage, upgrade, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster deployment that meets your technical needs and IT budget. Progent can ensure you follow leading practices for configuring your MetroCluster environment by providing help with procedures like assigning disk pools, determining aggregate and plexes layout, setting up volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, designing a tiebreaker, setting up a TCP/IP configuration replication network between your storage clusters, and testing your disaster recovery solution to prove compliance with information assurance standards and regulatory mandates.
SCCMM 2016 Remote Technical Support
IT Consultant System Center 2016 and Operations Management Suite
Progent has more than 20 years of experience integrating, maintaining and troubleshooting the core components included with System Center and can help your organization to design, deploy, support, and repair your Microsoft System Center 2012 R2 solution to optimize the availability and responsiveness of your applications and infrastructure across multiple Windows and Linux/Unix OS environments and local and Cloud-based datacenters. Progent's consultants can help you to upgrade to the latest version of Microsoft System Center from an older one or from another IT management platform to deliver the advantages of enterprise-class deployment, automation, security and compliance, plus datacenter and application availability and performance monitoring.
Word 2019 Consulting Firm
PowerPoint 2019 Computer Support Consultant
Progent's Microsoft Office and Microsoft 365 consultants can assist businesses to incorporate Microsoft Office desktop and Microsoft 365 apps such as Excel, Word, PowerPoint, Microsoft Outlook, Access, Visio and Publisher into a seamless productivity solution that offers fast return on investment and enables better business results. Progent can assist your company to interface Office or Microsoft 365 applications with each other and with other key Microsoft technologies such as SharePoint Server, Exchange Server and SQL Server running on-premises or hosted in the cloud. Progent's consultants can also help you to fix compatibility problems with various versions of Office desktop and can provide live online instruction to individual users and teams.
Support and Setup Mac Penetration Testing
Apple Macintosh Security Audits Remote Troubleshooting
Progent's certified security staff can show you how to safeguard your Mac network through professional services including running security tests, clean up after virus and denial of service penetrations, setting up firewalls, integrating secure remote and mobile access, installing monitoring programs for protection against viruses, spam, and malware, and creating a comprehensive security strategy adapted for the particular objectives of your business network.
24/7/365 Microsoft 365 Network Consultants
Office 365 Excel Integration Help and Support
Progent can help your business to evaluate the many subscription plans offered with Microsoft 365, previously called Office 365, and integrate your information network with Microsoft 365 in a way that delivers top business value. Progent supports cross-vendor networks that include Windows, macOS or OS X, and Linux software. Progent can also assist you to build and manage hybrid networks that transparently integrate local and cloud products and services.
Teleworker Network Infrastructure Computer Consulting
Integration Remote Workforce Infrastructure
Progent can help small and mid-size businesses to design, deploy and debug the network infrastructure for a remote workforce.
Engineer Windows Server 2022 Storage Replica
Integration Windows Server 2022 High Availability
Progent's Microsoft-certified Windows Server 2022 experts can assist your organization to design and implement a cost-effective migration to Windows Server 2022 using a self-hosted network architecture or a hybrid deployment model that integrates cloud-hosted Windows Server Online with a self-hosted implementation of Windows Server 2022.
Top Ranked Microsoft 365 Power BI Integration Support Services
Network Consultants Office 365 Skype for Business Integration
Progent can help you to understand the many subscription plans available with Microsoft 365, formerly branded Office 365, and integrate your network with Microsoft 365 in a way that delivers top business value. Progent offers expertise with multi-vendor environments that incorporate Windows, macOS or OS X, and Linux technology. Progent can also assist you to create and maintain hybrid solutions that transparently combine local and cloud-based resources.
ransomware system rebuild Consulting Services
Snatch ransomware hot line Consulting Services
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can assist you to contain the progress of an active ransomware breach. Call 800-462-8800
Microsoft Teams Technology Consulting Services
Microsoft Teams data loss protection Specialist
Progent can assist your organization to plan an upgrade to Teams from Skype for Business Online and install, administer, and debug a cloud-based or mixed implementation of Microsoft Teams. Progent can assist you to integrate Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint, and your PBX.
Office 365 Skype for Business Integration Online Troubleshooting
24-7 Office 365 Integration Help and Support
Progent can help your business to understand the many subscription options available with Microsoft 365, previously branded Office 365, and integrate your information network with Microsoft 365 in a way that delivers top business value. Progent supports multi-platform networks that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also help your business to create and manage hybrid solutions that seamlessly integrate on-premises and cloud-based resources.
ProSight Reporting Network Infrastructure Monitoring Outsourcing
ProSight Reporting Remote Infrastructure Monitoring Troubleshooting
ProSight Reporting is a growing suite of real-time reporting plug-ins designed to work with the leading ticketing and network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Migration Company Developing Phase: Pilots
Developing Phase: Pilots Computer Support Firms
When conducting IT tasks for corporate clients, Progent uses a phased approach driven by defined milestones in order to meet financial, timing and engineering targets while reducing business disruption. Progent's Enterprise Services Methodology follows accepted project management standards derived from the leading practices described by the Microsoft Solutions Framework Project methodology which includes requirements definition, architecture proposals, test models, design tuning, and professional implementation. All facets are documented to provide a comprehensive description of technical services delivered and to assist in downstream network maintenance.
ProSight certificate expiration management Professionals
ProSight domain management Consultant Services
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, maintain, retrieve and safeguard data about your IT infrastructure, procedures, business apps, and services. You can quickly find passwords or serial numbers and be warned automatically about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and managing your network documentation, you can save up to half of time spent searching for vital information about your network. ProSight IT Asset Management includes a centralized location for holding and sharing all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT information. Whether you're planning enhancements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you require as soon as you need it.
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