Enlarging your at-home workforce can have a major effect on IT architecture, cybersecurity, and corporate processes. Progent has two decades of experience helping small and mid-size businesses to design, configure, administer, optimize, and troubleshoot IT environments that support work-from-home employees. Progent can assist your Brasília organization to select the appropriate tools and adhere to best practices in creating and maintaining a secure virtual ecosystem for telecommuters that promotes collaboration and delivers top value. Progent can provide support services ranging from as-needed guidance for getting you past challenging IT bottlenecks to comprehensive project management or co-management to help you carry out mission-critical tasks.
Progent's consultants can assist Brasília, Federal District businesses to succeed with any aspect of building a high-functioning telecommuting ecosystem by providing infrastructure configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Call Desk services, endpoint security, backup/restore solutions, and streamlined management.
Help Desk Call Center Support for Telecommuters
An emergency, company-wide transition to a from-home business model, which might be activated by a pandemic or as part of a disaster recovery/business continuity preparedness plan, can overstretch even a well-staffed in-house Call Desk. Progent's Help Desk services allow businesses of any size to outsource or augment their Help Desk Call Center with Progent's remote Technical Response Center team.
Contact Progent for Remote Workforce Support Services
To contact Progent about building and maintaining an efficient work-from-home environment for your Brasília, Federal District company, call