Enlarging your telecommuter workforce may have a major impact on IT architecture, cybersecurity, and company culture. Progent has 20 years of experience assisting SMBs to design, configure, administer, tune, and troubleshoot IT networks that incorporate work-from-home employees. Progent can help your Brasília company to pick the appropriate tools and adhere to leading practices in building and operating a safe virtual ecosystem for telecommuters that promotes collaboration and delivers maximum value. Progent offers support services ranging from on demand expertise for getting you past challenging IT roadblocks to full project management to help you carry out mission-critical tasks.

Progent can assist Brasília, Federal District businesses to with any aspect of building a high-performing telecommuting environment by delivering infrastructure design and configuration services, IP voice expertise, voice/video conferencing support, collaboration platform customization and training, public cloud connectivity, Call Desk services, cybersecurity, data protection solutions, and centralized management.

Security for Telecommuters
Work-from-Home employees commonly utilize their personal computing devices and usually operate in an unsecured physical area. This situation multiplies their susceptibility to malware attacks and requires careful configuration of firewalls, AV tools, multi-factor authentication, remote endpoint monitoring, intensive user training, and the development of policies built on best practices. Progent's seasoned team of data security support consultants can help you to design, deploy and maintain an effective security solution that protects vital information resources in environments that include remote workers.

Firewall Integration Services for At-Home WorkersFirewalls enable you to create a network environment that can be safely accessed by local users and by at-home workers, mobile employees, suppliers, clients, and other stakeholders. Next-generation firewall devices allow you to assign and control appropriate access rights to different classes of users and to scale your IT network and modify your security as your business evolves and as cyber threats become more sophisticated. Progent works with both new and legacy firewall devices from all leading vendors like Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. To learn more about Progent's firewall integration services, visit firewall support expertise.

Remote Security Monitoring and Management Services for TeleworkersRemote Endpoint Security Monitoring makes it possible to watch over the various devices utilized by an at-home workforce and either block or identify and respond to modern cyber attacks like ransomware. With ProSight Active Security Monitoring services, a small-footprint software agent is put on every protected endpoint device, monitoring all activity and using advanced machine learning and full execution context to detect zero-day attacks on arrival. When a cyberattack is spotted, ProSight ASM immediately disconnects the impacted device from the network to contain the malware. Because the ProSight ASM agent is autonomous, endpoint devices stay secure even when they are not connected to the Internet. For more information about ProSight Active Security Monitoring, see remote endpoint security monitoring for teleworkers.

Two-factor Authentication (2FA) Services for TeleworkersProgent's Duo authentication service plans incorporate Cisco's Duo technology to defend against stolen passwords through the use of two-factor authentication. Duo enables single-tap identity verification with Apple iOS, Android, and other personal devices. With Duo 2FA, whenever you log into a protected application and enter your password you are requested to confirm who you are on a unit that only you possess and that is accessed using a different network channel. A broad range of out-of-band devices can be utilized for this second means of ID validation including a smartphone or watch, a hardware token, a landline telephone, etc. You may designate multiple validation devices. For more information about Duo two-factor identity validation services, refer to Duo MFA two-factor authentication (2FA) services for telecommuters.

Security Audit Services for At-Home WorkersSecurity Audits can assess the exposure of your information system to all classes of outside and local security attacks for an environment that incorporates telecommuters. Progent can deploy remote, automated cybersecurity analysis scanning for rapidly and affordably uncovering a broad range of security holes that can be surfaced over the Internet. Progent's security audit experts, which can be managed by security professionals with advanced credentials such as CISA, ISSAP, and GIAC, can assist your business to audit your processes and policies and review your IT infrastructure to allow you to design top-level protection for your remote workers.

Download White Paper: Securing a Work-From-Home Environment
To view or download a white paper about key things to concentrate on for protecting a network that incorporates telecommuters, click:
Securing a Work-From-Home (WFH) Network White Paper. (PDF - 2.4 MB)

Contact Progent for At-Home Worker Expertise
To contact Progent about building and managing a productive work-from-home environment for your Brasília, Federal District organization, phone 1-800-993-9400 or visit Contact Progent.