UNIX, Linux, Sun Solaris, Mac OS X Technical Support
Brasília Business Information Systems
For small and midsize companies in Brasília Federal District, Progent offers support for computer systems based on UNIX, Linux, Sun Solaris, or macOS and OS X or for environments that feature a mix of UNIX-family systems and Microsoft platforms. Progent has provided remote support to companies in all 50 states in the United States. (See Progent's client recommendations). In addition, Progent can furnish the consultation Cisco CCIE-certified network specialists for complex connectivity problems, plus the services of CISSP and CISM-certified security engineers to help with advanced security design and disaster recovery preparedness.
Progent's remote support services offer exceptional leverage because they are equipped with the real-world experience and the sophisticated tools to solve the majority of information system issues rapidly. Efficient support reduces immediate expenses since solutions require fewer billable minutes. Online support also avoids the expense of sending a consultant to your location. Your organization benefits even more in indirect costs by reducing or avoiding network outages and associated losses resulting from business disruption, upset customers and vendors, idle workers, and de-focused management.
Progent's pricing policy for remote help is designed to stretch your network support dollar. Progent bills by the minute for phone assistance, so you are invoiced only for the services that you actually get. In contrast to typical online service firms, Progent requires no initialization surcharge or minimum job duration. Progent's per-minute billing unit and simple policy for billing save you from scenarios where quick fixes manage to turn into large tabs. Progent's penchant for dealing with problems quickly translates into your company conserving cash.
Progent's Remote Support Tools
Over time, Progent has developed an arsenal of customized technologies and field-proven methodologies that ensure the highest degree of effectiveness for remote help and repair for small and midsize company IT networks. Progent offers protected Virtual Private Network support for gateways from multiple leading vendors including Microsoft, Cisco, Juniper/NetScreen, Netscreen and Watchguard. Protected VPN connectivity permits the consultants of Progent's online support team to connect to your environment without breaching corporate security.
Progent's proprietary service reporting system maintains detailed documentation describing all support that Progent's customers have received. Progent's staff service personnel have the benefit of the records of support provided to each customer by any Progent consultant. This history of problems and resolutions is stored as an easily accessible proprietary knowledge base that permits Progent's online technical engineers to share their knowledge with the whole team to ensure that the efficiency of Progent's support services grows over time. Progent's high-level certifications and working relationships with major vendors including Cisco and Microsoft make available additional massive technical databases and permit priority access to vendors' internal support staff with the result that Progent's online consulting experts are able to find optimal solutions promptly.
Start Receiving Remote UNIX, Linux, Sun Solaris, or Apple macOS and OS X Network Assistance from Progent
To access Progent's phone services in Brasília Federal District or to learn additional information about Progent's phone support options, call Progent at
Online Technical Support Services Available from Progent
Progent's remote technical service professionals possess certified skills in a comprehensive set of products and technologies. This broad range of IT skills enables Progent's consultants to tackle virtually any emergency that may occur in a small or midsize business network. Certifications earned by Progent engineers in UNIX/Linux technologies include Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco credentials earned by Progent service experts include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate, Security Professional, Voice Professional, CCDA and CCDP.
To support clients with mixed-platform environments, Progent also provides the skills of engineers with advanced Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's security engineers include Certified Information Security Manager (CISM) consultants, CISSP network security specialists, and CISSP-ISSAP engineers.
Online services available from Progent to companies in Brasília include:
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UNIX/Linux, Solaris, and Apple macOS and OS X Expertise
Progent's UNIX/Linux, Solaris, and macOS and OS X remote support services cover a broad range of information technology including network architecture, email systems, network and operational security, UNIX and Microsoft Windows coexistence, VMware products for server hardware consolidation and simplified administration, and migration from older applications to the latest Windows or Linux environments. Progent's team-based methodology for solving technical issues enables fast escalation, if necessary, to engineers with appropriate experience to handle challenging scenarios. This accelerates repair of urgent problems, reduces lost productivity, and cuts support expense.Progent's UNIX/Linux support engineers can provide urgent online help for resolving problems affecting UNIX/Linux systems powered by leading variants of UNIX including:
- Apple macOS and OS X
- Sun Solaris
- IBM AIX Open UNIX
- HP-UX
- Berkeley UNIX (BSD)
- SCO UNIX
- Silicon Graphics IRIX
- RedHat
- SUSE
- Debian GNU/Linux
- Slackware Linux
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Contact a Cisco Certified Internetwork Expert (CCIE) for Complex Infrastructure Troubleshooting
The Cisco Certified Internetwork Expert certification is the premier recognition for network consultants, and certifies a consultant's network technology skills at the master level. Cisco qualified CCIEs know how to resolve the most stubborn problems occurring in network design, deployment, administration, protection, and repair. CCIEs operate on a privileged basis with Cisco's in-house product support engineers in isolating anomalies with IOS Software network administration utilities and coming up with alternate approaches or identifying software updates. Cisco CCIEs represent an exceptional cost-effectiveness because their deep expertise allows them to resolve the most complex problems rapidly. In typical instances, less experienced engineers can wrestle for many hours or even days with identical tasks that a CCIE can resolve in minutes.
Few support firms make CCIEs accessible to support small and mid-size companies. Progent can provide fast phone contact with a Cisco authorized CCIE so your company can receive timely help for complex network infrastructure issues that are hurting worker efficiency but are outside the comfort zone of your ordinary IT support group or consultant. Progent's Cisco-qualified CCIE consultants can connect to your network using sophisticated on-line troubleshooting technology in order to provide fast, secure, and economical analysis and remediation.
Progent's Cisco CCIEs offer expertise in the entire range of Cisco's market leading family of networking devices such as PIX 500 Firewalls and ASA Series Firewalls, the Catalyst Firewall Services Modules, protected high-speed and integrated services (IS) routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed APs, wired and wireless Voice phones and systems, Catalyst Series switches, plus VPN solutions.
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Certified Windows Experts
Progent's Microsoft-premier online support professionals offer computer system troubleshooting and consulting help for the complete line of Microsoft server products. Progent is a Microsoft Partner and can offer your company the assistance of consulting engineers who can assist you with a broad variety of platform support services such as Windows Server 2022 planning and migration consulting,
Microsoft Windows Server 2019 consulting,
Windows Server 2016 migration support and hybrid cloud solutions,
Windows Server 2012 R2 migration expertise,
Windows Server 2008 R2 migration (help, assistance,
MS Exchange 2019 planning and configuration,
Microsoft Exchange 2016 planning and deployment, Exchange 2013 integration,
Microsoft Exchange 2010 maintenance,
SharePoint Server 2016 migration consulting,
SharePoint Server 2019 planning and configuration, Microsoft Teams consulting, Microsoft Skype for Business Server migration consulting, Lync Server management and Microsoft Communications Server 2007 troubleshooting, Microsoft Forefront TMG 2010 administration and ISA Server maintenance, MS SQL Server 2019 integration expertise, MS SQL Server 2017 expertise, SQL Server 2016 integration and development, and SQL Server 2014 consulting,
Systems Center Operations Manager system monitoring,
Project Server planning,
SBS Server 2011 support, and
Windows 2012 R2 Essentials migration and cloud integration.
Progent in addition can deliver a broad array of remote desktop services including Microsoft Windows 11 migration help and designing and deploying Microsoft 365 cloud solutions for Windows desktops.
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CISSP, ISSAP, and CISM Premier Network Security Professionals
Progent's qualified CISM and CISSP network security consultants offer a variety of security services that can enhance the protection of your UNIX/Linux, Sun Solaris, Mac or Windows environment against assaults or help you to recover rapidly after a damaging breach. Security solutions available from Progent cover thorough security evaluation utilizing utilities such as GFI LANguard NSS, NMAP Port Scanner, and products from Metasploit and Hydra; quick recuperation from malicious assaults; integrating firewalls; building safe techniques for off-site and mobile connectivity; securing your email infrastructure from spam and DHA attacks; and offering round-the-clock network monitoring.
- Hybrid Cloud Solutions
Progent offers expert remote consulting to help organizations of any size integrate their networks with popular public clouds including Azure and Amazon AWS. Progent can help your IT team to plan and manage cost-effective ecosystems that support Windows and Linux operating systems and apps in either cloud-based solutions or in hybrid architectures that utilize physical IT assets along with public cloud services. To help you to incorporate public clouds with networks, Progent offers a variety of cloud integration support services that include Microsoft 365 Exchange Online integration solutions with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services hybrid cloud migration, Amazon Web Marketing Service programming and debugging, and Google Cloud Platform (GCP) planning and integration consulting. Progent has more than 20 years of background providing high-level consulting support online, and Progent can help you complete your cloud migration projects quickly and affordably.
Progent can provide the skills of world-class remote consulting professionals for special projects that small companies often need. Billing charges for ongoing development or consulting tasks are set based on the qualifications of the engineers assigned. Progent's background in these important areas of computer technology allows clients to execute major projects economically and on schedule. Progent's project-based remote consulting services include:
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Help Desk Call Center Services
Progent's Call Center service options for small companies with environments that incorporate UNIX/Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft products include full-service Help Desk outsourcing, Virtual Helpdesk support services, and Helpdesk process consulting. Progent's Standard Help Desk services are ideal for small businesses who lack the money or time to support an in-house Call Center but who want quick response from a dependable Call Center with professional phone support plus the technical depth to escalate complex tasks to high-level consultants.Progent's Help Desk sharing services make it possible for your IT organization to share the load for Help Desk support seamlessly between your in-house IT staff and Progent's large roster of veteran desktop support engineers and matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative service desk solution built around the leading professional services automation tool for managing end-user service requests, ticket lifecycle, accountability, progress tracking, and reporting.
Progent's Help Desk consulting expertise can guide you in creating an effective new Help Desk Call Center or revamping your existing one, selecting or enhancing Help Desk software to meet the unique needs of your corporation, or providing temporary phone support personnel to supplement your existing Help Desk resources during unusually busy scenarios like software migrations, mass updates, or rolling out brand new applications.
Progent's Help Desk team of experienced information technology experts offers your clients in Brasília Federal District rapid communication with an effective technical support resource with years of background offering phone consulting and remote troubleshooting for computer environments that incorporate UNIX/Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft components. Progent's concentration is to give the Call Center the reputation as a solid driver of company success, and Progent's aim is to resolve and not merely document IT issues.
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Applications Support: Training, Custom Development, and Problem Solving
Progent's Applications Consulting Team can supply online and in-depth consulting support and training in special application areas including ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management (CRM). Progent also offers consulting, custom development, and education for popular Microsoft business applications such as CRM, Microsoft Office Project, MS Word, and Excel. To find out additional information concerning Progent's consulting, custom development, and training services for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Team.Progent's Apple Mac experts can support the artistic facets of Mac environments by delivering phone-based help support and education in graphics, audio, and motion video. Progent's consultants offer help in a variety of Mac applications such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, Final Cut Pro, and Adobe After Effects. Progent's Mac experts can also help you with specific jobs such as capturing or digitizing audio/video or integrating an audio/video production lab.
Online Network and Server Monitoring Services
Progent can provide companies in Brasília Federal District remote computer system monitoring services based on Microsoft System Center Operations Manager network monitoring and reporting, customized by Progent to accommodate your environment so that your computer maintenance is proactive and automated. By uncovering possible issues before they result in crashes, system monitoring can ward off inconvenient and expensive network failures. Progent can also provide help with system monitoring utilities such as Nagios and MRTG to analyze UNIX/Linux, Sun Solaris, or macOS and OS X environments, Windows systems, or networks powered by a combination of operating systems.
To contact Progent about urgent online expertise with UNIX, Linux, Sun Solaris, or macOS and OS X networks, go to Progent's Emergency Phone-Based Help, call
Brasilia Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Brasilia metro area.
| City | Address | Phone | Link |
| Brasília | SCRS, 502, Asa Sul Brasília, DF 70330-530 Brazil |
+55 (61) 3142 0148 | Brasília Network Support Services |
An index of content::
Flexential Data Center Consultants
Flexential Tampa Colocation Center Specialists
Progent utilizes the Flexential Tampa colocation center primarily to deliver private cloud hosting services. Progent has a team of network experts located in the Tampa area, and Progent can also provide remote support from Progent's nationwide team of Microsoft-certified experts, Cisco-certified CCIE network engineers, CISM and CISSP-certified security experts, Hyper-V and VMware virtualization specialists, and veteran DRBC planning experts. Progent can also help you to design and execute a migration to the Flexential facility with services such as planning solution architecture, recommending hardware, system setup and testing, debugging, setting up online network management, and training your IT support team.
24 Hour Offsite Managed Backup and Recovery Services Consultant
BDR and Business Continuity Solutions Specialists
ProSight Data Protection Services ECHO from Progent provide small and medium-sized organizations a low cost end-to-end solution for reliable backup/disaster recovery. Available at a fixed monthly cost, ProSight DPS automates your backup processes and enables fast restoration of critical data, applications and virtual machines that have become unavailable or corrupted as a result of component failures, software glitches, natural disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises device, or to both. Progent's disaster recovery specialists can provide world-class support to set up ProSight DPS to to comply with regulatory requirements like HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can assist you to recover your business-critical information.
Virtual Server Technology Professionals
24-7 Server Management Integration Support
By using virtual servers, companies are able to run many virtual machines on one physical server. Virtualization technology allows businesses to gain all the benefits of server isolation, while avoiding the costs that goes with purchasing additional server hardware. Virtual servers are the critical technology for building private clouds, which provide important benefits such as lowering the costs of capital equipment, datacenter facilities, and management while improving information security, network reliability, and disaster recovery. Other useful server management technologies include network monitoring utilities, Windows Server Update Services, and remote server management cards. Progent's certified server management consultants can assist you in all aspects of server virtualization and administration to enable your company to cut costs and save time.
Sun Solaris Remote Specialists
Linux Remote Specialists
Progent provides nationwide online help and troubleshooting services for businesses who operate Sun Solaris environments or whose information systems include a combination of Sun Solaris and Microsoft products. Online IT help provides optimum leverage for your information technology budget by extending client efficiency and limiting the hours charged for computer analysis and repair. Advanced remote access tools and experienced service specialists and consultants allow Progent to solve most network issues without wasting time and expense by going to your site. In most of situations your network issues can be remediated over the phone or via a combination of telephone help and remote access. Progent can offer the services of Cisco CCIE network experts and CISSP certified security specialists to help you with the toughest system issues.
IT Consulting Small Business
Small Business Computer Consultants
If you have a company information system with 10 to 50 desktop users, Progent's IT outsourcing services free your business from dependence on single freelance service provider while giving you affordable and reliable access to high-quality technical expertise. By providing network support service when you require it, offering specialized expertise for key applications, offering unique support such as automated server monitoring, and billing only for services you receive, Progent offers you an economical way for optimizing the productivity and profitability of your small business network. Progent is the intelligent way for small businesses to create and support a robust and safe IT system and to have quick access to the skilled help typically restricted to businesses who can support a large in-house IT group.
ProSight Data Protection Services ECHO Services
ProSight DPS ECHO Hybrid Cloud Backup/Recovery Consultants
ProSight Data Protection Services ECHO offer small and mid-sized businesses a low cost end-to-end solution for reliable backup/disaster recovery. Available at a fixed monthly rate, ProSight Data Protection Services automates and monitors your backup processes and allows rapid recovery of critical data, apps and VMs that have become lost or damaged due to hardware breakdowns, software bugs, natural disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's BDR specialists can deliver world-class support to set up ProSight DPS to to comply with government and industry regulatory requirements like HIPAA, FINRA, and PCI and, when necessary, can assist you to recover your critical data.
Exchange 2016 Data Loss Prevention Professional
Exchange 2016 eDiscovery Technical Consultant
Progent can assist your business in any and all facets of your migration to Exchange 2016 such as designing high availability infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; CAL licensing requirements for Exchange Server and Windows Server 2012 R2; moving mailboxes; Hyper-V strategy; specifying storage capacity required for your VMs, databases and log files; configuring hardware load balancing for high-availability client access services; planning, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating the firewall; resolving SSL issues; performing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Checkpoint Certified Systems Engineer (CCSE) Migration Consultants
NNCSE IT Consulting
Progent offers customers the services of engineers who have been awarded some of the computer industry's most prestigious certifications. Progent believes that clients deserve to know that their computer service providers have formal testing as well as extensive real-world backgrounds so that Progent's customers can engage Progent's support with trust. In many cases, vendor credentials such as the Cisco Certified Internetwork Experts confers privileges for significantly better vendor support than is available to uncertified service providers, allowing Progent to offer clients a higher class of computer service. In other cases, major credentials such as CISSP or ISSEP for IT security can aid enterprise clients to demonstrate compliance with regulatory requirements by using the services of accredited IT experts.
Small Office IT Consultant Microsoft Desktop
Biggest Microsoft and Apple Mac Desktop Network Manager
Progent offers a wide range of affordable consulting and support services to help your business to install, integrate, troubleshoot, and manage workstations and notebooks based on Windows, macOS and OS X, or various versions of Linux. Progent can provide onsite or online assistance for individual computers or laptops or help your business to plan and carry out a large-scale migration to new or updated OS platforms and business applications. Progent can also provide consultants and technicians to assist you to prepare for and complete an office move or consolidation organized to produce the least possible interruption to your productivity.
Microsoft Skype for Business Presence Consulting
Microsoft Skype for Business 2015 IT Consultant
Lync Server 2010 provides IM, Presence, voice/video conferencing, desktop collaboration, as well as IP-based and public switched telephone network (PSTN) calling. Microsoft Lync Server 2010 can extend the capability of Exchange Server, SharePoint and Office or cloud-based Microsoft 365 and simplify administration via integration with Active Directory. Lync can also reduce capital and operational costs by eliminating VoIP equipment and subscription services, PBX gear, or legacy video conferencing solutions. Progent's certified unified communications experts can provide online and onsite support to help you to maintain and repair your current Lync 2010 deployment or assess the benefits of upgrading from Lync to Skype for Business, which is Microsoft's renamed and revamped release of the product family. Progent can also assist you to plan and execute a smooth Skype for Business upgrade or a migration to Microsoft Teams.
Private Cloud Solutions Consultants
Professionals Small Business Private Clouds
Progent's private cloud hosting service enables small and midsize businesses to run mission-critical applications like Microsoft SQL and Exchange Server from a secure Tier III data center on fully redundant hardware with geographically separate backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager for backup and restoration. You can take advantage of Progent's private cloud to avoid major investments in the purchase, maintenance, and operation of computer equipment and data center facilities while achieving the highest levels of system availability and security.
Windows Server 2016 PowerShell Technology Consulting Services
Windows Server 2016 Cluster Operating System Rolling Upgrade Integration Services
Progent's certified IT consultants offer Windows Server 2016 integration consulting to assist businesses of any size to plan and implement a smooth move to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud-centric, or hybrid architecture. Progent can help you to assess the benefits of Windows Server 2016 for your environment and can help you with any facet of designing, configuring, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist you to take advantage of the many innovative high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, Virtual Machine software load, Storage Replica, plus workgroup and multi-domain failover clusters.
Professionals Cloud-managed Email Security
ProSight Email Spyware Protection Professional
Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security vendors to deliver centralized management and comprehensive protection for all your email traffic. The hybrid architecture of Progent's Email Guard combines a Cloud Protection Layer with a local security gateway device to provide complete defense against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of threats from reaching your security perimeter. This reduces your exposure to external attacks and saves network bandwidth and storage space. ProSight Email Guard's on-premises gateway device adds a deeper level of analysis for inbound email. For outgoing email, the onsite security gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The local gateway can also assist Microsoft Exchange Server to track and protect internal email that stays inside your security perimeter.
MSP360 Backup Technology Consulting
MSP360 Exchange Mailbox Backup Remote Support Services
Progent's data protection experts can assist you to design, implement and administer a backup/restore solution based on MSP360 Backup software to protect your IT assets residing on any major public cloud. Progent can provide monitoring and management to prevent data loss caused by user miscues, system glitches, malicious insiders, and external assaults like ransomware.
3504 wireless controller Troubleshooting
5520 wireless controller Integration Support
Cisco's Catalyst family of Wi-Fi controllers streamline the management of wireless networks by unifying the configuration and control of Wi-Fi APs, tuning wireless throughput by reducing the impact of radio frequency congestion, improving Wi-Fi uptime with rapid failover, and strengthening data security by detecting cyber threats and filtering network traffic according to user type and locale. Progent can assist your business to deploy Cisco Wi-Fi controllers to manage wireless LANs of any size. Progent can help you to maintain and troubleshoot your current Cisco Wi-Fi solution or carry out a smooth upgrade to Cisco's modern wireless controller solutions.
Specialists ProSight Remote Infrastructure Monitoring
Professional Network Performance Troubleshooting
ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for smaller organizations to diagram, track, optimize and debug their connectivity hardware such as switches, firewalls, and load balancers plus servers, client computers and other networked devices. Incorporating state-of-the-art RMM technology, ProSight WAN Watch makes sure that infrastructure topology maps are always updated, captures and manages the configuration information of almost all devices on your network, monitors performance, and sends alerts when problems are detected. By automating time-consuming management processes, ProSight WAN Watch can knock hours off ordinary chores like making network diagrams, expanding your network, finding devices that need critical software patches, or resolving performance bottlenecks.
Microsoft Office Migration Consultants
After Hours Microsoft Windows Migration Companies
Progent applies no service activation charge and asks no retainer for services provided during normal working hours. Progent's small granularity avoids big bills for quick repairs so you won't be forced to allow minor problems to stay unaddressed.
Windows, UNIX, Solaris Technical Support
Largest Windows, UNIX, Solaris Computer Consulting
If your business operates a UNIX or Linux network or a mixed-platform network, Progent's CISM, CISSP and ISSAP-premier consultants can help your whole organization in a wide range of security areas including security administration practices, security architecture and strategies, connection control products and techniques, applications development security, operations security, hardware security, telecommunications, infrastructure and Internet security, and disaster recovery preparedness. CISM and ISSAP stipulate the core skills and international standards of knowledge that information security managers are expected to master. These accreditations offer IT management the confidence that those who have earned their CISM, CISSP or ISSAP certification have the experience and knowledge to deliver world-class security management and engineering services.
24/7/365 Consultant Active Directory Microsoft 365
Azure Active Directory PIM Remote Consulting
Progent can help you to design and carry out a smooth move from onsite Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that uses Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity and access management for both on-premises and cloud resources.
Hermes ransomware hot line Services
Hermes ransomware hot line Consultant
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can assist you to halt the spread of an active ransomware attack. Call 800-462-8800
SentinelOne EDR Engineer
SentinelOne EDR Consultants
Progent is a dealer and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-first cyberthreat management platform that includes machine learning technology and advanced services to provide cutting-edge endpoint detection and response.
Citrix XenDesktop virtual desktops Consultant
Citrix NetScaler IT Consultant
Citrix has developed a comprehensive line of platforms that deliver enterprise-class manageability, expandability, and responsiveness for server virtualization and for centralized delivery of Windows desktops and Windows applications. For distributing virtualized desktops and applications, Citrix has developed XenDesktop and XenApp. For creating and administering virtual servers, Citrix has developed Citrix XenServer and Citrix Essentials. Progent's Citrix-certified consultants can assist you to evaluate the business benefits of Citrix virtualization products and can help you design, test, implement, troubleshoot, and maintain Citrix solutions.
CRISC Risk Identification Engineer
CRISC Risk Identification Consultants
Progent's disaster recovery planning and business continuity engineers can show you how to design a disaster recovery plan in case of an IT network catastrophe. Progent can help you define a complete disaster recovery strategy that incorporates scheduled disaster recovery evaluations and drills. Progent's Microsoft and Cisco-authorized consultants can also show you how to create an affordable, non-stop network solution that addresses availability issues covering a broad array of network technologies and processes.
SBS Online Help
Small Business Server 2003 Support
Microsoft Small Business Server is an affordable suite of essential servers that provides the basis for a powerful but easy-to-manage IT network. The IT sophistication of the Microsoft .NET products included with Small Business Server calls for a computer consultant with real-world experience planning and integrating cohesive, comprehensive business network environments. Progent's SBS Server consultants have an average of more than 10 years of experience integrating business systems powered by Microsoft technology. This expertise ensures you success in deploying, administering, and troubleshooting IT solutions that include the Microsoft SBS Server package of servers and applications.
Microsoft Expert Configuration Monitoring and Reporting
Expert Microsoft Certified MOM 2007 Online Help
Progent's Microsoft-certified consultants have more than 10 years of background designing, implementing, optimizing and fixing Microsoft SCOM solutions and offer organizations of any size advanced remote or on-premises consulting support for Microsoft SCOM 2012. Progent can help your company to design an architecture for SCOM 2012 servers that provides the performance and availability needed to watch over your IT resources effectively, whether your infrastructure are onsite, cloud-based, or a mixed environment. Progent can also assist you to install and customize System Center 2012 Operations Manager management packs according to leading practices for monitoring network fabric as well as Microsoft and 3rd-party applications and services. In addition, Progent can deliver fast online or on-premises troubleshooting to assist you to fix serious problems detected by SCOM 2012.
wireless IP phone security Online Troubleshooting
wireless VoIP phone and Aironet APs Consultants
Cisco's wireless IP phones are industrial-grade wireless handsets intended for professionals who are on the move within campus, hospitality, health-care or other venues where management wants user endpoints that offer more administrative control, security and ruggedness than is achievable with the BYOD (Bring-Your-Own-Device) style of workplace communications. Integration of Cisco's wireless IP phones typically requires that you configure and fine tune many components of your wireless infrastructure such as APs, routers, Cisco wireless LAN controllers, and call management tools. Progent's certified experts can provide remote and onsite assistance to help your organization create and administer a Cisco wireless IP phone deployment by delivering integration services that can range from troubleshooting the set up of a wireless VoIP phone or access point to offering project management outsourcing or co-sourcing for modernizing the Wi-Fi architecture of a campus.
Mandrake Linux Specialists
Gentoo Linux Technology Consulting Services
If your company is developing Linux-based applications in an environment that includes MS Windows-based servers, PCs, and office productivity products, Progent can provide comprehensive network support outsourcing that allows you to focus on your field of high-value expertise while avoiding the constant hassle of maintaining your company information system. By using smart network monitoring and by providing online and in-person assistance as your company needs it, Progent offers an affordable solution for maintaining an IT system that features high availability, protection, and performance. Progent's UNIX/Linux developer support offerings feature full-service network support outsourcing, virtual server infrastructure, remote and on-premises support and troubleshooting, network monitoring, and Contact Center support.
Remote Support Services System Center 2016 Disaster Recovery
System Center 2016 and SSRS Reporting IT Consulting
Small to middle size companies can now get all the advantages of System Center Operations Manager 2007 and also have quick access to Progent's Microsoft Premier network support experts. With Progent's affordably priced network support programs, small and midsize organizations can choose a simple Microsoft System Center Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing package. Progent supports System Center Operations Manager to provide small company networks world-class reliability, protection, and performance.
Engineer Ryuk ransomware cleanup
DopplePaymer ransomware recovery Engineers
Progent's ransomware experts can help your business to evaluate your ransomware vulnerability, remotely monitor and guard your network, help with negotiating a settlement with a threat actor, and restore a network damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.
24-7 Remote Monitoring and Reporting Computer Consultant
System Center MOM Consultants
Progent provides a selection of network support packages for small organizations. These IT outsourcing and network monitoring services are built around the anticipatory problem solving capabilities of System Center Operations Manager, a state-of-the-art network and system support product that monitors the reliability, performance, and safety of your information system and isolates potential troubles before they can disrupt your network. With Progent's affordably priced IT service packages, small organizations can select a basic co-sourcing service program built around Microsoft Operations Manager with server monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing package.
GIAC Systems and Network Auditor (GSNA) Small Office IT Consultants
CompTIA CTT+ Data Recovery
Progent offers clients access to consultants who have earned some of the IT industry's most prestigious credentials. Progent believes that customers have the right to know that their IT service consultants have formal training as well as broad real-world field experience so that Progent's clients can use Progent's support with confidence. In many cases, vendor certifications like the Cisco Certified Internetwork Experts (CCIE) brings privileges for substantially superior vendor help than is available to non-certified service providers, allowing Progent to deliver clients a higher level of computer service. In addition, recognized certifications such as CISM or CISSP for IT security can aid enterprise clients to demonstrate compliance with regulatory demands by using the services of accredited IT experts.
24/7 ProSight ASM Endpoint Protection Engineer
Engineer Modern Network Security
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes cutting edge behavior-based analysis technology from SentinelOne to defend endpoint devices and servers and VMs against new malware attacks such as ransomware and file-less exploits, which routinely get by legacy signature-based AV tools. ProSight Active Security Monitoring safeguards on-premises and cloud resources and provides a unified platform to automate the complete malware attack progression including protection, detection, mitigation, remediation, and post-attack forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered threats.
ProSight SSL management Specialists
Engineers password management
ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, update, find and safeguard data about your IT infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be alerted about upcoming expirations of SSLs or warranties. By updating and organizing your network documentation, you can save as much as 50% of time spent looking for critical information about your network. ProSight IT Asset Management includes a common location for storing and collaborating on all documents related to managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT information. Whether you're making enhancements, doing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you require as soon as you need it.
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