Fast Remote Support for Brasília Federal District UNIX or Linux NetworksFor small and midsize businesses in Brasília Federal District, Progent offers technical support for networks powered by UNIX or Linux or for networks that include a combination of UNIX-family systems and Windows technology. Progent has delivered remote support to companies in every state in the U.S. (See Progent's client testimonials). Progent also offers the expertise of Cisco CCIE-certified network specialists for challenging connectivity problems, plus the assistance of CISSP-certified security engineers to help with advanced security architecture and business continuity preparedness.

Progent's online support services represent excellent leverage because they are equipped with the practical background and the advanced technology to resolve the majority of information system problems rapidly. This reduces immediate expenses because service calls require fewer chargeable minutes. Online support also avoids the cost of sending a consultant to your site. Your company saves additionally with incidental expenses by reducing or eliminating system outages and related losses due to business discontinuity, upset customers and vendors, idle workers, and de-focused executives.

Progent's pricing model for remote help is designed to maximize the impact of your IT service dollar. Progent charges by the minute for telephone-based consulting, so you are invoiced only for the services that you receive. Unlike typical online support companies, Progent asks for no initialization surcharge or minimum job duration. Progent's per-minute granularity and clean model for pricing prevent scenarios where quick fixes somehow end up as big invoices. Progent's penchant for disposing of technical issues quickly translates into your company saving cash.

Progent's Remote Support Technologies
Over the years, Progent has developed an array of optimized tools and field-tested processes that promote the highest level of effectiveness for online engineering help and troubleshooting for small and midsize company information networks. Progent provides safe Virtual Private Network support for gateways from multiple popular sources such as Microsoft, Cisco, Juniper, Sonicwall and Watchguard. Secure VPN connectivity allows the engineers of Progent's online support team to communicate with your company's network remotely without breaching network security.

Progent's highly evolved technical support database application keeps detailed documentation describing all support that Progent's clients have been provided. Progent's authorized engineers have the benefit of the records of support rendered to each Progent client by any engineer. This history of anomalies and fixes is stored as a quickly accessible internal database that allows Progent's remote support engineers to share their experiences with the whole team to ensure that the efficiency of Progent's technical support grows over time. Progent's advanced accreditations and working relationships with major industry leaders including Cisco and Microsoft make available additional extensive technical support databases and allow priority response from vendors' in-house support staff so Progent's online service experts can determine optimal solutions promptly.

Start Receiving Remote UNIX, Linux, Solaris, or Apple macOS and OS X Computer Assistance from Progent
To get started with Progent's phone support in Brasília Federal District or to find out more about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If your company has a critical requirement for network help, go to Immediate Urgent Support.

Remote Support Services Available from Progent
Progent's online technical service engineers possess advanced credentials in an extensive array of products and technologies. This broad range of capability permits Progent's engineers to address practically any problem likely to crop up in a small business network. Certificates earned by Progent consultants in UNIX-family platforms include Certified Network Administrator for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco certifications owned by Progent service consultants include Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional (CCSP), CCVP, and Design Professional.

To support companies with mixed-platform environments, Progent also offers the support of consultants who have high-level Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security engineers include Certified Information Security Manager (CISM) Engineers, CISSP-certified cybersecurity experts, and Information System Security Architecture Professional (ISSAP) consultants.

Remote technical support services Offered by Progent to small businesses in Brasília include:

  • UNIX/Linux, Solaris, and Apple macOS and OS X Support Services
    Progent's UNIX/Linux, Solaris, and macOS and OS X remote consulting services address a broad array of computer technology including network infrastructure, email systems, system and process security, UNIX/Linux and Microsoft Windows integration, VMware technologies for server hardware consolidation and simplified administration, and transitioning from legacy applications to the latest Microsoft Windows or Linux-powered environments. Progent's team-oriented approach to resolving technical problems enables fast escalation, when required, to engineers with appropriate experience to tackle complex situations. This expedites solutions of critical problems, minimizes lost productivity, and cuts service expense.

    Progent's UNIX/Linux consultants can provide emergency phone-based assistance for resolving anomalies within UNIX/Linux systems powered by popular derivatives of UNIX such as:

    • macOS and OS X
    • Solaris
    • IBM AIX OS
    • HP-UX
    • BSD
    • SCO
    • Silicon Graphics IRIX (SGI/IRIX)
    Important Linux variants for which Progent offers expertise include:
    • RedHat Linux
    • SUSE
    • Debian-GNU
    • Slackware Linux

  • Talk to a Cisco CCIE for Complex Infrastructure Problem Solving
    Cisco Consultants for Brasília Federal DistrictThe Cisco Certified Internetwork Expert (CCIE) credential is the premier recognition for network infrastructure consultants, and validates an individual's networking knowledge at the expert level. CCIEs know how to handle the most complex issues encountered in network infrastructure design, integration, maintenance, security, and troubleshooting. Cisco CCIEs can cooperate closely with Cisco's in-house support staff in isolating anomalies with Cisco IOS network management tools and coming up with workarounds or locating software updates. CCIEs provide excellent cost-effectiveness because their depth of experience enables them to resolve even the most difficult problems quickly. In many cases, less qualified consultants can wrestle for many hours or days with the same problems that a Cisco-qualified CCIE can fix in a few minutes. Few support organizations make CCIEs available to assist small and mid-size companies. Progent can provide quick phone access to a Cisco authorized CCIE so your company can receive urgent help for complex network infrastructure problems that are crippling worker productivity but are outside the experience of your regular IT maintenance resources. Progent's Cisco-qualified CCIE support experts can communicate with your computer system via advanced on-line support technology in order to provide fast, safe, and economical diagnosis and repair. Progent's Cisco CCIEs offer assistance with the entire range of Cisco's market leading family of infrastructure products such as PIX 500 Firewalls and ASA 5500 Firewalls, the Catalyst FWSM modules, protected broadband and integrated services routers, Aironet wireless access points, Meraki cloud-managed Wi-Fi APs, wired and wireless Voice phones and systems, Catalyst switches, as well as Virtual Private Network (VPN) technology.

  • Certified MS Windows Experts
    MS Windows Experts for Brasília Federal DistrictProgent's Microsoft-premier remote service experts can provide computer system troubleshooting and IT help for all Microsoft server products. Progent is a Microsoft Partner and can offer your company the assistance of consulting professionals who can assist you with a wide range of technology support services including Windows Server 2012 R2 planning and deployment, Windows Server 2008 R2 set up, Microsoft Exchange Server 2019 deployment, MS Exchange 2016 Server migration, Microsoft Exchange 2013 integration, Microsoft Exchange 2010 maintenance, SharePoint Server 2016 migration and hybrid deployment consulting, SharePoint 2019 design and deployment, Microsoft Teams consulting, Skype for Business planning and deployment support, Lync Server 2013 management and Microsoft Communications Server upgrade, Microsoft Forefront TMG management and ISA Server maintenance, Microsoft SQL Server 2019 integration expertise, Microsoft SQL Server 2017 expertise, SQL Server 2016 migration and development, and SQL Server 2014 support, Systems Center Operations Manager resource monitoring, Project Server and Server Online training, Small Business Server 2011 support, and Windows 2012 R2 Essentials migration and cloud integration.

    Progent in addition offers a broad range of remote desktop support services such as Windows 7 integration, moving to 64-bit desktop software, integrating Microsoft Office 2010, and automating desktop configuration.

  • CISM and CISSP Certified System Security Consultants
    CISSP Premier Network Security Specialists for Brasília Federal DistrictProgent's qualified CISSP, ISSAP, and CISM security consultants can provide a variety of security services to strengthen the immunity of your UNIX/Linux, Solaris, Apple Mac or Windows network against internal or external threats or assist your company to clean up quickly after a damaging penetration. Security consulting services offered by Progent include: thorough network security evaluation using utilities such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and products from Solar Winds tools and Nikto; fast recovery from virus and worm assaults; setting up firewalls; designing secure architectures for remote and mobile connectivity; defending your messaging system from spam and directory harvest attacks; and establishing round-the-clock proactive monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent can provide advanced online consulting support to help organizations of all sizes connect their networks with leading public clouds such as Azure and Amazon Web Services. Progent can help your IT team to design and administer hybrid environments that can include Windows and Linux operating systems and applications in both cloud-only solutions or in hybrid architectures that combine on-premises IT assets as well as public clouds. To help you to incorporate public clouds with networks, Progent can provide a range of cloud migration support services that include Microsoft 365 integration with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) hybrid cloud migration, Amazon Web Marketing Service development and troubleshooting, and Google Cloud Platform integration consulting. Progent has over 20 years of experience providing advanced consulting support remotely, and Progent can make sure you complete your cloud migration projects quickly and affordably.
Additional Consulting Programs Offered by Progent
Progent offers the services of world-class online consulting experts for special projects that small businesses often need. Progent's rates for ongoing development or consulting tasks are determined according to the level of expertise of the engineers assigned. Progent's experience with these important areas of computer technology enables customers to complete major projects within budget and on time. Progent's special remote engineering services include:
  • Help Desk Call Center Services
    Progent's Help Desk Call Center service offerings for small and midsize organizations with networks based on UNIX/Linux, Solaris, macOS and OS X, Cisco, or Microsoft technology include comprehensive Call Center outsourcing, Virtual Helpdesk support services, and Help Desk consulting. Progent's Standard Help Desk support services are a convenient solution for smaller organizations who don't have the money or time to build and maintain an in-house Call Center but who need fast communication with an efficient Help Desk Call Center with proficient phone support as well as the in-depth expertise to escalate complex problems to advanced engineers.

    Progent's shared Help Desk services allow your IT organization to share the load for Help Desk services transparently between your in-house IT team and Progent's nationwide pool of certified technical support engineers and subject matter experts. Progent's Help Desk Co-management service is a collaborative service desk solution built around the top professional services automation platform for managing service requests, ticket lifecycle, accountability, status tracking, and metrics.

    Progent's Help Desk consulting expertise can guide you in creating an effective new Call Center or enhancing your established organization, selecting or modifying Call Center software products to address the unique demands of your corporation, or providing occasional online personnel to reinforce your in-house Help Desk Call Center group to deal with high-demand scenarios like software transitions, major updates, or installing brand new applications.

    Progent's Help Desk team of seasoned information technology experts offers your computer users in Brasília Federal District fast contact with a reliable technical support group with substantial background providing telephone-based consulting and remote repair service for computer environments that incorporate UNIX, Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft technology. Progent's focus is to give the Help Desk Call Center the reputation as a key driver of company productivity, and Progent's aim is to resolve rather than just record IT problems.

  • Applications Support: Education, Programming, and Problem Solving
    Progent's Applications Experts Team can supply phone-based professional engineering support and training in special application fields that include ERP, Manufacturing Requirements Planning, customizing accounting packages, and Customer Relationship Management. Progent also can provide consulting expertise, programming, and training for familiar Microsoft applications including Microsoft CRM, Office Project, MS Word, and Office Excel. To learn more concerning Progent's consulting, custom development, and training offerings for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Team.

    Progent's Apple Mac experts can support the imaginative facets of Mac systems by offering phone-based consulting services and education in imaging, audio, and video. Progent's support professionals can provide help in a variety of Apple Mac programs such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, MOTU Digital Performer, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's consultants can also assist you with special jobs like capturing or digitizing audio/video or putting together an audio/video post production studio.

    Remote Network and Server Monitoring Support
    Progent can provide businesses in Brasília Federal District remote network monitoring services based on MS Operations Manager network monitoring and reporting, customized by Progent to fit your business so that your IT support is proactive and automated. By anticipating possible problems before they grow into downtime, system monitoring can ward off disruptive and expensive service crises. Progent can also utilize system monitoring utilities such as Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX/Linux, Sun Solaris, or macOS and OS X networks, Microsoft Windows systems, or systems based on a combination of operating systems.

How Your Brasília Federal District Business Can Contact Progent's Online Service Professionals
To get in touch with Progent about emergency phone-based assistance with UNIX, Linux, Solaris, or macOS and OS X networks, visit Progent's Urgent Online Support, telephone 1-800-993-9400, or refer to Contact Progent.

Brasilia Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Brasilia metro area.

Onsite IT Consulting
Progent locations in Brasilia Metro

City Address Phone Link
Brasília SCRS, 502, Asa Sul
Brasília, DF 70330-530
+55 (61) 3142 0148 Brasília Network Support Services

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    Catalyst family of wireless controllers simplify the management of Wi-Fi LANs by unifying the provisioning and control of Wi-Fi access points, optimizing wireless throughput by reducing the impact of RF congestion, improving wireless uptime with fast auto-failover, and hardening data security by identifying threats and filtering network traffic according to user class and locale. Progent's Wi-Fi consultants can assist your business to configure Cisco wireless LAN controllers to manage wireless networks of all sizes. Progent can assist you to maintain and troubleshoot your current Cisco Wi-Fi solution or implement an efficient transition to Cisco's latest Wi-Fi controller technology.

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    Progent's ransomware experts can assist you to assess your ransomware vulnerability, remotely monitor and guard your IT environment, assist with negotiating a settlement with a threat actor, and restore a network damaged by a ransomware variant such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.

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    If your company is developing UNIX or Linux software in an environment that includes Windows-based processors, desktops, and office productivity products, Progent offers comprehensive IT outsourcing that frees you to concentrate on your field of high-value expertise while avoiding the continual hassle of maintaining your business network. Through the use of smart network monitoring and by delivering online and on-site assistance as your company needs it, Progent represents an economical way for supporting an information system that features high reliability, security, and performance. Progent's developer support services feature full-service information technology outsourcing, virtual server infrastructure, remote and in-person support and repair, 24x7 monitoring, and Helpdesk outsourcing.

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    Progent's Cisco-certified CCIE experts can assist your business to set up, manage, upgrade, optimize and troubleshoot Cisco Catalyst switches. Progent can also assist your business to enhance the security and compliance of Catalyst switches and migrate smoothly from outdated switches to current models.

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    Progent's certified engineers can provide remote and on-premises consulting services to assist your company to administer, maintain, and troubleshoot computers powered by Microsoft Windows 7 and can also provide help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with change management, security and compliance, backup and restore, online access, mobile device management, Wi-Fi configuration, and remote system monitoring.

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    Progent's Microsoft-certified failover clustering consultants can help you to evaluate the advantages of deploying Windows Server 2012 failover clustering technology to build a powerful high-availability/disaster recovery solution, help your organization to design and deploy a Windows Server 2012 system, deliver online and on-premises consulting services and technical support for clusters composed of physical servers or virtual ones, and show you how to centralize the administration of clustered servers.

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    Best Ransomware Protection Specialist

    Progent's ProSight family of managed services are intended to offer businesses who have small internal IT support staffs with low-cost access to enterprise-class management platforms and consulting expertise. Benefits of the ProSight line of managed services include flat-rate network management costs, smart automation of routine administrative tasks, continual adoption of the latest technology, graceful migration from legacy systems to up-to-date solutions, close alignment of computer technology with strategic objectives, access to seasoned network experts, and allowing management to concentrate on business issues instead of fast-evolving network technology.

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    Ubiquiti's UniFi family of Wi-Fi network appliances includes indoor and outdoor Wave 2 802.11ax Wi-Fi APs, security gateways, and switches. UniFi devices installed throughout multiple sites with thousands of access points can be remotely provisioned and managed using free UniFi Controller software, which centralizes and streamlines setup, discovery, administration, tuning, debugging, monitoring, and reporting. Progent offers the skills of veteran wireless consultants who can assist you to determine the benefits of Ubiquiti's UniFi products for your environment and assist you to plan, deploy, administer, and troubleshoot your UniFi ecosystem.

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  • Network Consultants Windows 2008 R2 Information Technology Consulting Windows 2008 R2
  • Network Design and Configuration Microsoft 365 Security Microsoft 365 Management Consulting Service
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    When performing IT tasks for corporate clients, Progent follows a structured methodology based on defined milestones in order to achieve budgetary, timing and engineering goals while reducing productivity disruption. Progent's Enterprise Services Project Methodology follows industry project management procedures based on the leading practices defined by the Microsoft Solutions Framework Project methodology which specifies requirements definition, architecture proposals, test models, design tuning, and expert implementation. All phases are recorded to provide a detailed description of IT services performed and to help in ongoing system support.

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  • Google Cloud Access Management Professionals
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    Progent offers cost-effective online and onsite support to help companies of any size to move any part of their critical IT resources to Google Cloud Platform services. This can save time and equipment costs and allow access to Google's cutting edge AI and machine learning tools. Progent can help your IT team with every aspect of Google Cloud Platform integration including needs analysis, readiness assessment, system design and review, pilot testing, configuration, centralized administration, performance tuning, software license management, disaster recovery solutions, and security.

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  • Open Now Exchange 2013 Backup and Restore Network Consultant Exchange 2013 Unified communications Engineer
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    Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can help you to contain the progress of an active ransomware breach. Call 800-462-8800

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    Progent's Microsoft-certified consultants have more than a decade of background designing, deploying, optimizing and troubleshooting Microsoft SCOM environments and can provide organizations of all sizes expert online or onsite consulting services for Microsoft SCOM 2012. Progent can assist your company to plan an architecture for SCOM 2012 servers that delivers the performance and resilience required to monitor your IT resources effectively, whether your infrastructure are on-premises, cloud-based, or a hybrid solution. Progent can also help you to install and customize SCOM 2012 management packs based on industry best practices for tracking network fabric and Microsoft and 3rd-party apps and services. In addition, Progent can provide responsive remote or on-premises troubleshooting to help you to fix serious problems detected by SCOM 2012.

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    Microsoft Financial Software Setup and Support

    Microsoft Dynamics GP/Great Plains can help you expand and manage your business better by offering easy availability of decision-driving information and a fast ROI. Dynamics GP/Great Plains offers major business benefits such as its ability to extend the reach of your company, manage your accounting, computerize financial operations, standardize processes throughout your company, refine inventory control, enhance order accuracy, expand sales and shorten turnaround time, and maximize free cash flow. Progent can help you configure and manage a reliable, safe server and communications foundation to support Great Plains, and can offer experienced Dynamics GP/Great Plains support professionals to help you reap all the advantages of your Dynamics GP software.

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  • Immediate Microsoft Windows 10 Evaluation Consulting
    Immediate Expert Microsoft Certified Network Consultant Windows 10 OneDrive

    Progent's Microsoft-certified consultants can assist organizations of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from any earlier version of Windows. Remote and on-premises evaluation and upgrade services for Windows 10 provided by Progent include ROI analysis, project supervision, compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud and hybrid solutions, mobile management, telecommuter connectivity, data and identity security, streamlined provisioning and administration, network infrastructure optimization, wired/wireless convergence, disaster recovery planning, group and personal training for IT support staff and end users, and ongoing Call Center support services.

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    Progent can help your organization to design an upgrade to Teams from Skype for Business or Lync Server and install, manage, and debug a cloud or mixed implementation of Microsoft Teams. Progent can assist you to integrate Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone infrastructure.

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    Help and Support Services Documentation

    Progent uses a sophisticated support reporting system that records and organizes detailed documentation for all delivered services. Unlike some freelance consultants or small support firms who offer minimal documentation or details of services performed, every service delivered by Progent is tracked by full documentation. Each Progent consultant has use of the support reports sent by each staff member to each client. The discipline of detailing and archiving service activity allows more effective support and eliminates a variety of common misfortunes such as when a support client is virtually held captive to a consultant who won't release vital service information.

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    HP Lights-Out 100c Remote Management Card Specialist

    Remote server management cards offer network managers full control over a server without the need for a personal presence. Using these management cards, all console screen data plus keyboard and mouse operations are exported to a remote session to a support professional who can be located anywhere in the world. Progent's Microsoft and Cisco certified consultants can help you to design, implement, and manage a high-availability company network that includes remote management cards and Progent can use these remote management cards to provide low-cost off-site technical assistance. Progent has experience with a variety of remote management cards including Aten IP9001 remote server management cards, American Megatrends remote server management cards, Dell remote server management cards, HP Lights-Out remote server management cards, and Peppercon eRIC remote management cards.

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    Hornetsecurity Altaro VM Backup Integration On-site Technical Support

    Altaro VM Backup from Hornetsecurity offers small businesses a dependable and budget-friendly solution for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for local, offsite, distributed, and cloud-hosted architectures and also enables cost-effective backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware via Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of online or onsite consulting services to help you to plan, install, manage and troubleshoot a modern backup/restore system based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/restore service powered by on Altaro VM Backup.

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    Progent's accredited cybersecurity consultants can run security assessments of company-wide security to determine your company's cybersecurity profile compliance with key industry security standards. Progent offers ongoing managed services for security monitoring, on-demand network-wide security audits, and focused security evaluations for critical areas of cybersecurity like endpoints or cloud applications. Progent's certified security consultants can also carry out comprehensive information security tests to determine your organization's compliance with important industry security standards including FISMA, NIST, and ISO 17799.

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    Progent offers live remote training for a range of desktop apps and environments including Microsoft Office and Microsoft 365 Excel, Word, Access and Project plus Acrobat, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10. Online instruction offers the benefits of conventional physical classroom seminars, such as instant interaction between students and teachers, but avoids the expenses of travel and the challenge of attempting to synchronize the schedules of multiple trainees. Available to individuals or groups of all sizes, Progent's live online training allows the trainer to conduct the class from a remote office and the clients can be spread throughout a campus or all over the country. Virtual education deploys proven teaching mechanisms such as virtual white boards, electronic hand-raising, and collaborative desktops. Sessions can be brief and personalized to specialized topics or longer in duration and wider in scope.

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    Progent's Microsoft-certified consultants have 20 years of experience planning, integrating, and maintaining email systems for businesses in the and throughout the United States. Progent provides economical Microsoft Exchange Servers consulting services to ensure that your email environment features security, high uptime, easy access for remote and wireless users, efficient administrative utilities, and seamless integration with telephony. Progent offers consulting and integration services for Microsoft Exchange 2016 Server, Microsoft Exchange 2013, Microsoft Exchange 2010, MS Exchange 2007, Microsoft Exchange 2003 Server, and Microsoft Exchange 20000 Server. Progent can also assist small or mid-size businesses to migrate to Exchange 2016 or Microsoft Exchange 2013.

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    Progent's Cisco certified wireless networking experts offer economical online and on-premises help for both end-of-life and current Wave 2 Aironet wireless access points (APs) and Progent can assist your business to plan and maintain Wi-Fi environments that include indoor and outdoor/ruggedized Aironet APs.

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    Progent's certified security consultants can perform NodeZero-powered threat assessments to make sure your security defense tools and policies are properly configured and effective.

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