UNIX and Linux Support
Brasília Enterprise Information Network Systems
For small and midsize companies located in Brasília Federal District, Progent provides help for networks based on UNIX, Linux, Solaris, or Apple macOS and OS X or for networks that include a combination of UNIX-family systems and Microsoft technology. Progent has delivered remote support to companies in all 50 states in the United States. (Refer to Progent's client recommendations). Progent also offers the expertise of CCIE-qualified network specialists for challenging connectivity problems, as well as the assistance of CISSP-accredited security engineers to help with high-level security architecture and disaster recovery preparedness.
Progent's online support engineers represent exceptional value because they are equipped with the real-world background and the advanced technology to solve the majority of information system problems quickly. This lowers immediate expenses since solutions require fewer chargeable minutes. Online support also avoids the expense of dispatching an engineer to your location. Your organization benefits even more with indirect costs by reducing or eliminating system outages and associated costs due to business discontinuity, disgruntled clients, idle employees, and distracted executives.
Progent's pricing model for online support is structured to get the most out of your network support dollar. Progent bills on a per-minute basis for telephone-based assistance, so you are invoiced exclusively for the services that you actually get. Unlike typical remote service companies, Progent imposes no startup charge or minimum fees. Progent's one-minute granularity and clean model for pricing save you from scenarios where quick fixes somehow end up as large tabs. Progent's skill at solving problems efficiently results in your company spending less cash.
Progent's Online Technical Support Technologies
Over time, Progent has refined a set of optimized tools and field-proven methodologies which ensure the maximum level of effectiveness for remote consulting and troubleshooting for small business information systems. Progent provides safe VPN support for VPN gateways from multiple popular vendors such as Microsoft, Cisco, Juniper Networks, Sonicwall and Watchguard. Protected VPN access enables the experts of Progent's remote service group to interface to your system remotely without compromising corporate security.
Progent's advanced technical support database system keeps thorough documentation describing all service that Progent's customers have been provided. Progent's staff service personnel have access to the history of support rendered to each customer by every engineer. This database of problems and solutions is stored as a quickly accessible proprietary database that allows Progent's online support engineers to communicate their knowledge with the whole team to make sure that the effectiveness of Progent's support improves over time. Progent's high-level certifications and close relationships with major industry leaders including Cisco and Microsoft make available additional vast support databases and allow priority response from manufacturers' internal product engineers so Progent's online service specialists can come up with the most efficient resolutions quickly.
Start Receiving Remote UNIX/Linux, Sun Solaris, or Apple macOS and OS X Technical Help from Progent
To access Progent's phone support in Brasília Federal District or to learn more about Progent's phone support programs, call Progent at
Online Network Support Services Provided by Progent
Progent's online technical support experts have certified skills in a comprehensive set of technologies. This wide range of IT skills permits Progent's consultants to manage almost any crisis likely to occur in a small business network. Credentials held by Progent engineers in UNIX-family platforms include Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco credentials owned by Progent technical support consultants include Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, CCNA, Security Professional (CCSP), Voice Professional (CCVP), and Design Associate.
To provide assistance to customers with multi-OS environments, Progent also offers the skills of engineers who have advanced Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security experts include Certified Information Security Manager consultants, CISSP-certified cybersecurity specialists, and CISSP-ISSAP engineers.
Remote support provided by Progent to customers in Brasília include:
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UNIX, Linux, Solaris, and macOS and OS X Expertise
Progent's UNIX/Linux, Solaris, and macOS and OS X online support services cover a broad spectrum of computer technology including network architecture, email solutions, system and operational security, UNIX/Linux and Microsoft Windows coexistence, virtual server technologies for server economization and easy management, and migration from older systems to current Microsoft Windows or Linux environments. Progent's group-oriented methodology for solving network issues promotes fast escalation, when required, to engineers with task-relevant experience to handle challenging scenarios. This accelerates solutions of urgent problems, minimizes network downtime, and lowers service expense.Progent's UNIX/Linux support engineers can offer emergency remote assistance for troubleshooting anomalies within UNIX/Linux networks based on popular variants of UNIX such as:
- macOS and OS X
- Solaris
- IBM AIX Operating System
- HP-UX (Hewlett Packard UNIX)
- BSD
- SCO UNIX
- Silicon Graphics IRIX
- RedHat
- SUSE Linux
- Debian-GNU
- Slackware
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Contact a Cisco CCIE for High-level Network Troubleshooting
The Cisco CCIE credential is the highest recognition for network infrastructure consultants, and certifies an individual's technical skills at the master level. Cisco qualified CCIEs know how to handle the most stubborn problems occurring in network design, deployment, administration, protection, and repair. Cisco qualified CCIEs can cooperate on a privileged basis with Cisco's in-house support staff in analyzing problems with Cisco IOS network administration utilities and coming up with workarounds or locating software updates. Cisco qualified CCIEs represent an exceptional value because their depth of expertise allows them to fix even the most complex problems quickly. In common instances, less qualified service providers can wrestle for hours or even days with the same problems that a Cisco-qualified CCIE can dispose of in minutes.
Few consulting firms make CCIEs available to help small and medium sized companies. Progent offers quick phone access to a Cisco CCIE so your company can receive urgent help for complex network issues that are hurting worker efficiency but are not within the comfort zone of your local IT service providers. Progent's CCIE consultants can connect to your environment via advanced remote support tools to perform quick, secure, and economical analysis and remediation.
Progent's Cisco-qualified CCIEs can provide consulting for the entire range of Cisco's top-selling selection of infrastructure devices such as PIX 500 Series Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Modules, protected high-speed and integrated services (IS) routers, wireless access points and bridges, Meraki cloud-managed APs, Voice over IP (VoIP) phones and systems, Catalyst Series switches, plus Virtual Private Network solutions.
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Certified Microsoft Windows Experts
Progent's Microsoft-premier remote service engineers can deliver network troubleshooting and IT support for the complete line of Microsoft server technologies. Progent is a Microsoft Partner and can provide your business the expertise of consulting engineers who can help your company with a wide variety of platform support including Windows Server 2022 solution design and migration support,
Microsoft Windows Server 2019 expertise,
Microsoft Windows Server 2016 migration and cloud integration consulting,
Windows Server 2012 R2 migration expertise,
Windows Server 2008 R2 upgrade (help, assistance,
MS Exchange 2019 Server deployment,
MS Exchange 2016 Server planning and deployment, Exchange 2013 configuration,
Microsoft Exchange 2010 maintenance,
SharePoint 2016 migration and hybrid deployment support,
SharePoint Server 2019 design and configuration, Microsoft Teams expertise, Microsoft Skype for Business planning and deployment support, Lync Server 2013 management and Microsoft Office Communications Server 2007 upgrade, Forefront TMG 2010 management and ISA Server 2006 migration, MS SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 expertise, Microsoft SQL Server 2016 migration and development, and SQL Server 2014 support,
Systems Center Operations Manager (SCOM) system monitoring and reporting,
Project Server training,
SBS Server consulting, and
Windows 2012 R2 Essentials migration and cloud integration.
Progent also can deliver a full array of online desktop support services including Windows 11 migration support and planning and deploying Microsoft 365 cloud environments for Windows desktops.
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CISSP and ISSAP Certified System Security Engineers
Progent's accredited CISM and CISSP security engineers can provide a range of system protection services that can bolster the protection of your UNIX/Linux, Sun Solaris, Apple Mac or Windows network against assaults or assist you to clean up quickly following a damaging breach. Security solutions available from Progent cover in depth security audits utilizing tools such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and products from Metasploit and Netcat; quick recuperation from malicious assaults; integrating firewalls; designing safe mechanisms for off-site and mobile communication; securing your email infrastructure against spam and directory harvest attacks; and offering round-the-clock network monitoring.
- Hybrid Cloud Integration
Progent can provide advanced remote consulting to help organizations of any size integrate their IT infrastructure with popular public clouds including Azure and Amazon Web Services. Progent can help you to design and manage hybrid ecosystems that can include Windows and Linux systems and applications in both cloud-centric systems or in hybrid network models that seamlessly combine physical resources along with public clouds. To help you to integrate cloud services with physical datacenters, Progent can provide a range of cloud migration services such as Microsoft 365 Exchange Online integration solutions with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) hybrid cloud migration, Amazon Web Marketing Service programming and troubleshooting, and Google Cloud Platform planning and integration consulting. Progent has over 20 years of experience delivering advanced consulting support remotely, and Progent can help you complete your cloud integration initiatives on schedule and within your budget.
Progent can provide the services of seasoned remote consulting professionals for contract projects that small businesses often need. Billing charges for longer-term consulting projects are set based on the qualifications of the engineers assigned. Progent's background in these important areas of information technology enables customers to execute major projects economically and on time. Progent's special online consulting solutions include:
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Help Desk Call Center Expertise
Progent's Help Desk service offerings for small and midsize businesses with networks based on UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft technology include comprehensive Help Desk outsourcing, Virtual Help Desk services, and Call Center process consulting. Progent's Standard Help Desk support services are designed for smaller organizations who lack the resources to create an internal Help Desk but who need fast response from an effective Help Desk with proficient telephone assistance plus the technical depth to escalate complex problems to high-level engineers.Progent's Help Desk Co-management services make it possible for your IT organization to split responsibilities for Help Desk support seamlessly between your in-house IT staff and Progent's large roster of seasoned technical support technicians and subject matter experts. Progent's Help Desk Co-management service is a collaborative support solution built around the leading professional services automation tool for handling service requests, ticketing, responsibility, status tracking, and metrics.
Progent's Call Center consulting support can guide you in creating an effective new Call Center or enhancing your existing organization, selecting or modifying Help Desk Call Center application software to handle the unique requirements of your business, or adding occasional online personnel to supplement your existing Help Desk resources during unusually busy events like software migrations, major upgrades, or installing brand new business software.
Progent's Help Desk team of veteran network professionals gives your workers in Brasília Federal District instant assistance from an effective network service resource with substantial background offering phone support and online repair service for IT systems that incorporate UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft components. Progent's charter is to earn the Help Desk recognition as a key contributor to business productivity, and Progent's target is to resolve and not merely track technical problems.
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Applications Support: Training, Custom Programming, and Problem Solving
Progent's Applications Consulting Team offers remote and in-depth engineering expertise and education in specific business application areas such as Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management (CRM). Progent also can deliver consulting expertise, custom programming, and training for Microsoft applications including CRM, Office Project, Word, and Office Excel. To learn more information about Progent's expertise, programming, and education offerings for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Group.Progent's Mac professionals can support the artistic elements of Macintosh computing by offering phone-based consulting support and training in imaging, sound, and motion video. Progent's consultants can provide help in a range of Mac applications such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's Mac specialists can also help you with common jobs like scanning or digitizing audio/video or setting up an audio/video post production lab.
Remote Network and Server Monitoring Services
Progent can provide businesses in Brasília Federal District online computer system monitoring support powered by Microsoft Operations Manager network monitoring and reporting, enhanced by Progent to suit your business so that your network support is proactive and automated. By uncovering possible trouble spots before they evolve into crashes, remote monitoring can ward off stressful and expensive information system breakdowns. Progent can also provide help with network monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX/Linux, Solaris, or Apple macOS and OS X systems, Windows environments, or networks that incorporate a combination of operating systems.
To get in touch with Progent about urgent online help with UNIX/Linux, Solaris, or macOS and OS X computer systems, go to Progent's Nationwide Remote Support, telephone
Brasilia Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Brasilia metro area.
| City | Address | Phone | Link |
| Brasília | SCRS, 502, Asa Sul Brasília, DF 70330-530 Brazil |
+55 (61) 3142 0148 | Brasília Network Support Services |
An index of content::
Office 365 Word Integration Network Consultant
Office 365 Skype for Business Integration Computer Consultants
Progent can help your business to evaluate the many subscription options available with Microsoft 365, formerly branded Office 365, and integrate your network with Microsoft 365 in a way that delivers maximum business value. Progent offers expertise with multi-vendor environments that incorporate Windows, macOS, and Linux software. Progent can also assist you to build and maintain hybrid solutions that transparently integrate on-premises and cloud-based resources.
Consultant Services Aironet Outdoor Wi-Fi Access Point
Aironet Ruggedized APs Integration Support
Progent's Cisco CCIE wireless network infrastructure experts offer remote or onsite configuration and troubleshooting services to help you to plan, implement, update, tune, manage and troubleshoot Aironet wireless AP deployments of any scale or architecture. Progent's Cisco wireless controller consultants can also assist you to combine your Wi-Fi ecosystem with your wired network and cloud-hosted resources to create an enterprise connectivity foundation that is easy to manage and scale. Progent also can provide affordable wireless site surveys to assist you to decide the most appropriate selection, location and configuration of Aironet Wi-Fi APs to work with your unique office design, building structure, and anticipated workloads.
24/7/365 Consultant Services Citrix VM desktops
Windows desktop virtualization Engineer
Citrix offers a powerful family of products that deliver enterprise-grade manageability, scalability, and responsiveness for virtualizing servers and for server-based distribution of Windows desktops and applications. For delivering virtualized Windows desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For making and administering virtual servers, Citrix has developed Citrix XenServer and Essentials for Microsoft Hyper-V. Progent's Citrix-certified consultants can help you to assess the business advantages of Citrix technology and show you how to design, test, implement, troubleshoot, and support Citrix virtualization platforms.
UNIX, Windows Professional
Professionals UNIX, Windows
If your company operates a UNIX or Linux network or a mixed-platform network, Progent's CISA and CISM-certified consultants can assist your entire enterprise in a broad array of security topics such as security management procedures, security architecture and strategies, access control products and techniques, software development security, operations security, physical security, communications, infrastructure and Internet security, and workplace recovery planning. CISM, CISSP and ISSAP define the core skills and worldwide standards of knowledge that information security managers are expected to master. These certification provide executive management the confidence that consultants who have achieved their CISM, CISSP or ISSAP qualification have the background and knowledge to deliver world-class security support and consulting services.
Technology Consulting Services Colo
Colo Onsite Technical Support
Colocation data centers make it possible for businesses to share world-class data centers for housing computer hardware that runs critical applications and services. Progent's Microsoft and Cisco premier consultants can assist your business with all aspects of your colocation program including selecting and moving to a colo site, designing network architecture, defining hardware, on-premises and remote maintenance, establishing online system administration, and education your IT staff.
Top Ranked Support and Help SCCM 2012 Mobile Device Management
24x7 SCCM 2012 Central Administration Site Support and Help
Progent's Microsoft-certified consultants can help you to prepare for, deploy, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate efficiently to Configuration Manager 2012 from a legacy device management solution or assist you to modify your current SCCM 2012 environment to accommodate your evolving business requirements. In addition, Progent can assist you to create an infrastructure that takes full advantage of SCCM by delivering expertise with related Microsoft platforms such as Active Directory Domain Services, Microsoft SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services.
Onsite Technical Support Microsoft Office
Technical Support Microsoft Office 2003
Progent applies no startup charge and asks no retainer for support services provided during regular working hours. Progent's small granularity avoids large bills for quick solutions so you will not be forced to allow minor problems to fester. .
24x7 Apple Mac Spam Filtering Technology Professional
IT Consulting Mac Snow Leopard Security
Progent's certified security consultants can help you secure your Apple Mac environment through expert support offerings including performing security tests, recovery from virus and denial of service penetrations, setting up firewalls, integrating secure remote and mobile access, deploying monitoring programs for defense against viruses, spam, and malware, and developing a comprehensive security strategy appropriate for the specific objectives of your business network.
Stealth Penetration Testing Consulting Services
Stealth Penetration Testing Compliance Auditor
Stealth penetration testing is a key part of any comprehensive IT system security plan. Progent's security experts can perform thorough intrusion checks without the knowledge of your company's internal network support staff. Stealth penetration testing uncovers whether current security monitoring tools such as intrusion incident warnings and event log monitoring are correctly configured and actively observed. Progent can provide continuous autonomous PEN testing to define your internal and external attack surface and to identify ways that exploitable vulnerabilities, unsafe configurations, compromised credentials, overlooked patches, and dangerous product defaults can be combined by hackers into the multi-front attacks typical of the latest variants of ransomware.
Immediate Exchange 2013 Active Directory Integration Support
After Hours Exchange 2013 In-Place Hold Technical Support
Exchange Server 2013 includes significant improvements to the capabilities of Microsoft Exchange 2010 and delivers powerful new features plus a redesigned structure. These enhancements favorably impact key facets of IT like manageability, availability, security and compliance, operational costs, collaboration, expandability, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting experts can help you understand the potential advantages of upgrading to Exchange 2013, design an efficient test and deployment strategy, and educate your IT staff to manage your Exchange 2013 environment. Progent also offers ongoing remote consulting and support and management for Exchange 2013.
SharePoint Server Setup and Support
Office SharePoint Server 2016 Consulting
Progent's Microsoft-certified experts offer organizations of any size consulting, technical support, and development expertise for Microsoft SharePoint and SharePoint Online. SharePoint is an enterprise solution that uses web-based technology for efficiently coordinating people, teams and information. Microsoft SharePoint Server offers a central location for your employees or clients to access, manage, distribute and manipulate relevant information, files, and software and to communicate with one another. Microsoft SharePoint enables quicker and more intelligent decisions, more efficient access across groups and more economical business practices. Windows SharePoint Services join workers, clients, workgroups and projects with the information they've created in a manner that makes data easy to locate, retrieve and re-use. Progent's SharePoint experts can assist your organization to manage your existing SharePoint environment or migrate to the current release of SharePoint.
Computer Consultants Supplemental Support Desk
Cisco and Microsoft Certified Experts Co-managed Call Center Professionals
Progent's Microsoft and Cisco certified experts offer several ways to help mid-size and large companies create a cost-effective and successful internal Computer Support Helpdesk. Progent's help desk consulting services include Return on Investment evaluation, process analysis and enhancement, executive reporting, education of in-house staff, and documentation of processes. Progent's Software Evaluation and Deployment Services help businesses analyze the numerous top level Help Desk software packages on the market and decide what packages might be too expensive, miss key features, or align poorly with your company's business goals. Progent also offers short-term staffing for companies who want to reinforce their internal Help Desk team for occasional tasks or to substitute for absent or incapacitated workers.
Meraki 802.11ac AP Integration Services
Meraki 802.11ax Access Point Upgrade Consultant
Progent's Cisco-Meraki Wi-Fi access point consultants can help your organization to design, set up, administer and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments ranging from a branch office to a large campus or a nationwide enterprise. Progent can also help you to incorporate other Cisco devices for streamlined management.
Duo Two-factor Authentication On-site Support
Open Now Two-factor Authentication Help and Support
Progent's Duo managed services incorporate Cisco's Duo technology to protect against password theft through the use of two-factor authentication. Duo supports one-tap identity verification on iOS, Google Android, and other out-of-band devices.
Office Word 2013 Consulting Services
Office Word compatibility Professionals
Progent's certified Office Word and Microsoft 365 Word consultants offer a broad range of economical remote support services to assist you to manage your legacy Microsoft Office Word solution or help you to move to a current version of Office Word. Services offered by Progent's Word experts include VBA programming, identifying and resolving compatibility issues between different releases of Word, interfacing Office Word with other Office apps such as Office Excel and Microsoft Outlook or with third-party platforms and add-ons,infrastructure optimization for dependable. reliable cloud connectivity, security support, smart phone and tablet integration, and online training sessions customized for individuals or groups.
Microsoft Project Workflow Train
Microsoft 365 Project Contract Programming
Progent's Microsoft-certified consultants offer in-depth expertise in implementing, managing and troubleshooting all versions of Project, Project Server, and Microsoft Project Online and can deliver a wide range of cost-effective remote consulting services following industry best practices to assist organizations of any size to receive all the advantages of this leading project management solution. Consulting support available from Progent include solution planning, software configuration and upgrades, setting up secure file and status sharing among local and offsite users, network optimization, and customized online training classes.
Urgent Microsoft Support and Help Windows Server 2019 Security and Compliance
Windows Server 2019 Storage Replica Engineer
Progent's certified Windows Server 2019 experts can assist your company to design and carry out an efficient migration to Windows Server 2019 using existing deployment architecture or a new cloud-hosted or hybrid model. Microsoft Windows Server 2019 offers significant improvements in capacity, speed, ease of management, Hyper-V virtualization, security and compliance, hybrid local/cloud deployments, resilience, and Linux support.
Immediate Outsourcing Company Microsoft Windows 10 Upgrade
Network Consultants Windows 10 Configuration
Progent's Microsoft-certified consulting experts can assist organizations of any size to assess Windows 10 or to migrate to Windows 10 from an earlier release of Windows. Online and onsite assessment and upgrade services for Microsoft Windows 10 available from Progent's experts include Return on Investment analysis, project management, application compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud solutions, mobile management, teleworker access, data and identity security, automated provisioning and administration, infrastructure optimization, Wi-Fi support, disaster recovery planning, webinar training for network management staff and users, and post-migration Call Center support services.
Windows and Solaris IT Consultants
Windows and Solaris Integration Services
If your company has a UNIX, Linux, or Sun Solaris environment or a multi-OS network, Progent's CISM and CISSP-premier security specialists can assist your entire enterprise in a broad array of security areas such as security administration practices, security design and strategies, connection control systems and methodology, software development security, business processes security, hardware security, telecommunications, network and Internet security, and disaster recovery preparedness. CISM and ISSAP define the basic skills and worldwide standards of performance that network security professionals are required to possess. These certification provide executive management the confidence that consultants who have earned their CISA or CISM certification have demonstrated the experience and theory to offer world-class security management and engineering services.
IP Communications Support Outsourcing
Cisco VoIP Onsite Technical Support
Progent's Cisco VoIP phone and video IP phone experts can help you to integrate, maintain, and debug Cisco IP phones, video IP phones and wireless IP handsets. Progent can provide expertise for all models of Cisco's IP phones from legacy Voice over IP devices to the newest media phones. Progent's consultants can also assist your organization to integrate your IP phones with Cisco Unified CM, previously known as CallManager, or with Cisco Unified Communications Manager Express (CME) to build a modern IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also help you to configure Unified CM applications that include Unified Communications Manager IM and Presence Jabber, Cisco Unity Express for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact solution. Progent can deliver support with all aspects of Cisco IP Phone integration including designing dial plans, configuring SIP trunking, deploying Cisco ISR routers with CUBE internetworking capability, and creating UCS server failover and Cisco Survivable Remote Site Telephony systems for high availability.
Technical Support Services Symantec Raptor
Top Cybersecurity Companies Symantec Raptor
Progent's Symantec consultants can help you support discontinued Symantec firewall and VPN products including the Symantec Raptor and VelociRaptor family or help you migrate to current firewall/VPN technology. Progent can also help you create and execute a comprehensive security plan that can incorporate firewall/VPN appliances and utilities, managed security and network defense services, server and application monitoring software, and documented policies and processes. Progent has the skill to be your one-stop source for on-going technical help, administration, training, and security consulting.
Specialist ransomware business recovery
Avaddon ransomware recovery Consultant Services
Progent's ransomware consultants can help you to evaluate your ransomware vulnerability, remotely monitor and guard your network, assist with negotiating a settlement with a hacker, and rebuild a network damaged by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
Consultants Windows 10 Management
Professionals Microsoft Windows 10 ADK
Progent's Windows consultants can assist organizations of all sizes to assess Windows 10 or to upgrade to Windows 10 from any earlier release of Microsoft Windows. Remote and onsite assessment and migration support for Windows 10 available from Progent include ROI analysis, project management, compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud integration, mobile device management and synchronization, telecommuter access, security and compliance, automated deployment and management, network optimization, Wi-Fi support, disaster recovery planning, webinar training for network management staff and users, and post-migration consulting support.
Cisco CUBE and SIP IT Consultants
Cisco CUBE Integration Support and Integration
Progent's Cisco CCIE-certified SIP integration consultants can assist your business to plan, deploy, maintain, debug and upgrade Cisco's SIP infrastructure solutions and Cisco's CUBE-connected IP PSTN trunks and offer affordable online or on-premises expertise to assist companies to migrate efficiently to a modern communications network that delivers accelerated ROI. Progent's certified Microsoft collaboration consultants can help you to configure interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms like Skype for Business Server and Lync Server for access to a SIP PSTN trunk.
Remote MongoLock ransomware hot line Technology Professional
Consultant Nephilim ransomware hot line
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can help you to halt the spread of an ongoing ransomware breach. Call 800-462-8800
Support Services ProSight Remote Network Infrastructure Monitoring
Automatic Network Infrastructure Diagrams Onsite Technical Support
ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for small and mid-sized organizations to diagram, track, optimize and troubleshoot their connectivity hardware such as switches, firewalls, and load balancers plus servers, printers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that infrastructure topology maps are kept current, copies and manages the configuration information of virtually all devices on your network, tracks performance, and sends alerts when problems are discovered. By automating time-consuming management activities, ProSight WAN Watch can cut hours off ordinary tasks such as network mapping, reconfiguring your network, locating devices that need important updates, or resolving performance bottlenecks.
Postini Help and Support
24 Hour Support and Integration Antispam
E-Mail Guard represents a complete solution for blocking spam and virus attacks. E-Mail Guard addresses the protection and management of company email by offering constantly improved spam and virus filtering, policy management, content filtering, and defense against email-based DHA and DDoS attacks. E-Mail Guard also includes monitoring, management and reporting utilities as well as outbound email filtering to let you troubleshoot your email environment and specify and enforce company email policy.
Windows 7 Backup and Restore Configuration
Windows 7 Help Desk Integration
Progent's certified engineers can help your company to evaluate
Progent Phone Numbers
Progent Phone Numbers
For small companies interested in Progent's network support outsourcing, consulting, or technical support offerings, call 800-993-9400 or send email to information@progent.com.
VMware VDP Backup, Services
CrashPlan Backup Professionals
Progent can provide affordable remote support from IT engineers with expertise in a wide array of products and technologies that deliver solutions for backing up Windows, Mac, and Linux physical and virtual servers and workstations as well as notebooks and handhelds. Progent offers consulting support for all major backup products such as Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take Software, MozyPro, Retrospect for Macintosh, Time Machine, VMware vSphere Data Protection (VDP), and Solaris FLARs. Progent can assist you to implement, enhance, or maintain data backup solutions for a range of architectures such as local, edge to datacenter, cloud, or hybrid.
Fortinet 900 Series Firewalls Remote Support
Fortinet 40 Series Firewalls Support Services
Fortinet next-generation firewalls are industry leaders in delivering top throughput for encrypted data inspection. Progent's Fortinet firewall consultants can assist you to configure your Fortinet FortiGate security appliances to protect your digital resources at the enterprise perimeter, within the data center, at branches, and at the cloud edge.
Remote Troubleshooting System Center Operations Manager
Monitoring and Reporting Professional
Progent's Microsoft-certified consulting experts have over 10 years of experience planning, deploying, enhancing and fixing Microsoft SCOM environments and offer companies of all sizes advanced remote or onsite consulting support for Microsoft SCOM 2012. Progent can assist you to plan an architecture for System Center 2012 Operations Manager servers that delivers the performance and resilience needed to monitor your IT resources efficiently, whether your infrastructure are onsite, in the cloud, or a hybrid environment. Progent can also assist you to install and customize System Center 2012 Operations Manager management packs according to industry best practices for tracking network infrastructure as well as Microsoft and third-party applications and services. Also, Progent can provide responsive remote or onsite technical support to help you to fix serious problems detected by Microsoft SCOM 2012.
Email Anti-fraud Intelligence Engineers
Email Image Spam Protection Consult
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security companies to deliver centralized management and comprehensive protection for your inbound and outbound email. The hybrid structure of Progent's Email Guard combines a Cloud Protection Layer with a local security gateway device to offer complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of unwanted email from reaching your network firewall. This reduces your exposure to inbound attacks and saves system bandwidth and storage. ProSight Email Guard's onsite gateway device adds a further level of analysis for incoming email. For outgoing email, the local gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that stays within your corporate firewall.
Setup and Support Server Management
Immediate Engineer Virtual Server
With virtual servers, companies can run multiple virtual servers on one actual server. Virtualization technology allows IT organizations to enjoy all the benefits of server segmentation, but without the costs that goes with purchasing additional server hardware. Virtual servers are also the enabling technology behind private clouds, which offer important advantages such as lowering the costs of capital equipment, datacenter facilities, and management while improving data protection, system availability, and recoverability. Other important server management technologies include server monitoring software, Windows Server Update Services, and remote system management cards. Progent's professional server management consultants can assist you in all areas of server virtualization and administration to allow your business to contain costs and conserve time.
Microsoft Windows 11 Teams Specialist
Windows 11 Microsoft Deployment Toolkit Engineer
Progent's Windows 11 experts offer an array of services for Windows 11 including cloud and hybrid integration, mobile management, teleworker connectivity, data and identity security, streamlined provisioning, and Call Center services.
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