Immediate Remote Troubleshooting for Brasília Federal District Computer Systems
Fast Phone Consulting for Brasília NetworksFor organizations located in Brasília Federal District, Progent offers remote help for networks based on any mix of Microsoft Windows, Cisco, Apple macOS and OS X, or Linux technology. Progent's Microsoft Premier professionals have delivered remote troubleshooting to businesses in all 50 states in the U.S. (See recommendations from Progent's clients.) In addition, Progent can furnish the consultation services of Cisco CCIE engineers to solve complex networking problems, plus the assistance of CISSP-accredited security consultants to handle high-level security architecture and diagnostic jobs.

Progent's remote support experts offer exceptional value due to the fact that they possess the practical experience and are equipped with the sophisticated technology needed to solve most information system problems rapidly. This lowers direct costs since solutions require fewer billable minutes. Online help also eliminates the cost of dispatching an engineer to your site. Your organization benefits even more with incidental expenses by minimizing or eliminating network downtime and related losses stemming from business disruption, disgruntled clients, unproductive employees, and distracted executives. Progent's advanced remote consulting know-how is especially valuable for businesses that depend on public clouds for critical infrastructure or applications such as Azure, Exchange Online, Amazon AWA, Google Cloud Platform (GCP), or where on-premises tech support may not be an alternative.

Progent's pricing policy for remote help is structured to leverage your network support investment. Progent charges by the minute for telephone-based assistance, so you are charged only for the services that you receive. In contrast to typical remote support companies, Progent asks for no startup charge or minimum job duration. Progent's one-minute billing unit and clean policy for billing do away with scenarios where speedy. minor repairs somehow turn into large bills. Progent's penchant for solving technical issues quickly means you spends less money.

Progent's Remote Consulting and Troubleshooting Expertise
Through years of experience, Progent has refined a collection of optimized technologies and field-tested methodologies that permit the highest degree of effectiveness for online help and repair for computer networks of any size. Progent's remote service group can connect to your network without violating network security.

Progent's sophisticated customer support reporting application includes detailed documentation for the support that Progent's customers have received. Progent's authorized consultants have the benefit of the specifics of support rendered to each client by any Progent engineer. This database of trouble tickets and solutions is structured as a readily accessible proprietary knowledge base that enables Progent's remote support professionals to communicate their experiences with the whole team to ensure that the efficiency of Progent's technical support grows daily. Progent's extensive list of accreditations and close relationships with important technology companies such as Cisco and Microsoft open up additional massive technical support databases and allow quick access to vendors' internal engineering staff so Progent's online service experts are able to arrive at the best solutions quickly.

Online technical support services available from Progent to customers in Brasília Federal District include:

Progent's ProSight Subscription-based IT Services for Small and Medium Size Businesses
Progent offers a selection of low-cost, fixed-price services intended to enable small and medium-size organizations to benefit from the same best-of-breed IT solutions deployed by some of the world's leading enterprises. The ProSight line of IT management outsourcing services addresses all key aspects of modern networking including email protection, behavioral-based threat defense, automated backup and disaster recovery, infrastructure monitoring and management, VM cloud hosting, and network asset documentation management. ProSight managed services offered by Progent include:

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progent's server and desktop monitoring service that incorporates advanced remote monitoring and management (RMM) techniques to keep your network operating efficiently by tracking the health of critical computers that power your business network. When ProSight LAN Watch uncovers a problem, an alert is transmitted automatically to your specified IT staff and your assigned Progent consultant so all potential issues can be addressed before they can impact productivity Find out more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progent's ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for small and mid-sized businesses to map out, monitor, enhance and troubleshoot their connectivity appliances like routers and switches, firewalls, and load balancers plus servers, printers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that network maps are kept current, copies and manages the configuration information of almost all devices on your network, tracks performance, and generates notices when problems are detected. By automating complex network management processes, ProSight WAN Watch can cut hours off ordinary chores such as making network diagrams, expanding your network, finding appliances that require important software patches, or resolving performance issues. Find out more details about ProSight WAN Watch network infrastructure monitoring and management consulting.

  • ProSight Reporting: In-depth Reporting for Ticketing and Network Monitoring Applications
    ProSight Reporting is a growing suite of real-time and in-depth management reporting utilities designed to work with the industry's top ticketing and remote network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting incorporates Microsoft Graph and utilizes color coding to surface and contextualize key issues such as spotty support follow-up or machines with out-of-date AVs. By identifying ticketing or network health concerns concisely and in near-real time, ProSight Reporting improves network value, reduces management hassle, and saves money. For details, visit ProSight Reporting for ticketing and network monitoring applications.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    Progent has worked with leading backup product companies to produce ProSight Data Protection Services (DPS), a portfolio of subscription-based management offerings that provide backup-as-a-service (BaaS). ProSight DPS services automate and monitor your data backup operations and allow transparent backup and rapid recovery of important files/folders, apps, images, plus VMs. ProSight DPS helps you protect against data loss resulting from hardware failures, natural calamities, fire, cyber attacks such as ransomware, user mistakes, ill-intentioned employees, or application bugs. Managed services in the ProSight Data Protection Services portfolio include ProSight Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight ECHO Backup using Barracuda purpose-built hardware, and ProSight MSP360 Hybrid Backup. Your Progent expert can help you to identify which of these managed backup services are best suited for your network.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that uses the infrastructure of top data security vendors to provide web-based management and comprehensive security for all your inbound and outbound email. The powerful structure of Progent's Email Guard combines a Cloud Protection Layer with a local gateway appliance to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. Email Guard's Cloud Protection Layer acts as a first line of defense and keeps most threats from making it to your security perimeter. This decreases your exposure to inbound attacks and conserves network bandwidth and storage space. Email Guard's on-premises security gateway device provides a further level of analysis for incoming email. For outbound email, the onsite security gateway provides AV and anti-spam filtering, DLP, and email encryption. The local security gateway can also assist Microsoft Exchange Server to track and safeguard internal email that stays inside your security perimeter. For more information, visit Email Guard spam and content filtering.

  • ProSight Duo Multi-Factor Authentication: ID Confirmation, Endpoint Policy Enforcement, and Secure Single Sign-on (SSO)
    Progent's Duo authentication managed services utilize Cisco's Duo cloud technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo supports one-tap identity confirmation on Apple iOS, Google Android, and other out-of-band devices. With 2FA, when you log into a protected application and enter your password you are requested to confirm your identity on a device that only you have and that uses a separate network channel. A broad selection of devices can be used as this second form of ID validation such as an iPhone or Android or wearable, a hardware token, a landline phone, etc. You can register multiple validation devices. To learn more about Duo two-factor identity authentication services, visit Duo MFA two-factor authentication (2FA) services for access security.

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint detection and response (EDR) service that utilizes SentinelOne's cutting edge behavior-based analysis technology to defend endpoints as well as servers and VMs against modern malware assaults like ransomware and email phishing, which easily escape legacy signature-matching AV tools. ProSight ASM safeguards local and cloud resources and provides a single platform to manage the complete threat progression including protection, identification, mitigation, remediation, and forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered attacks. Progent is a SentinelOne Partner, reseller, and integrator. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery powered by SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Endpoint Protection and Microsoft Exchange Email Filtering
    ProSight Enhanced Security Protection managed services offer affordable in-depth protection for physical servers and VMs, workstations, smartphones, and Exchange Server. ProSight ESP uses contextual security and advanced heuristics for round-the-clock monitoring and reacting to security assaults from all attack vectors. ProSight ESP delivers firewall protection, penetration alerts, device control, and web filtering through leading-edge tools packaged within one agent accessible from a unified control. Progent's data protection and virtualization consultants can assist your business to plan and configure a ProSight ESP environment that addresses your company's specific requirements and that allows you prove compliance with government and industry data security standards. Progent will help you define and implement policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that require immediate attention. Progent can also help your company to set up and verify a backup and restore system like ProSight Data Protection Services so you can get back in business rapidly from a potentially disastrous cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange filtering.

  • Patch Management: Patch Management Services
    Progent's support services for software and firmware patch management offer businesses of any size a versatile and cost-effective solution for evaluating, testing, scheduling, applying, and tracking updates to your dynamic information network. In addition to maximizing the security and reliability of your IT network, Progent's patch management services allow your IT team to focus on more strategic projects and activities that deliver the highest business value from your information network. Learn more about Progent's software/firmware update management support services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and applications hosted in a secure Tier III data center on a high-performance virtual host configured and maintained by Progent's IT support experts. With the ProSight Virtual Hosting model, the customer retains ownership of the data, the operating system software, and the apps. Since the system is virtualized, it can be moved easily to a different hardware environment without requiring a time-consuming and difficult reinstallation procedure. With ProSight Virtual Hosting, you are not locked into a single hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, retrieve and safeguard information about your IT infrastructure, procedures, applications, and services. You can quickly locate passwords or serial numbers and be warned about impending expirations of SSLs ,domains or warranties. By updating and organizing your IT infrastructure documentation, you can eliminate up to 50% of time thrown away searching for vital information about your network. ProSight IT Asset Management features a centralized repository for holding and collaborating on all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT information. Whether you're making enhancements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you require when you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable way for small and mid-size organizations to obtain an unbiased evaluation of the overall health of their IT system. Powered by a selection of the top remote monitoring and management tools in the industry, and overseen by Progent's certified group of IT professionals, ProSight Network Audits show you how well the deployment of your essential network assets adhere to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide immediate benefits such as a more manageable Active Directory system. Both versions also include one year of cutting-edge remote network monitoring and management. Advantages can include lower-cost management, improved compliance with data security requirements, higher utilization of network resources, faster troubleshooting, more dependable backup and recovery, and higher availability. Learn more about Progent's ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is a low-cost service centered on a brief phone interview with a Progent information assurance expert. The fact-finding interview is designed to help assess your organization's ability to stop or recover rapidly following an attack by a ransomware strain like Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you personally to collect information about your current security profile and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can apply best practices to build a cost-effective AV and backup environment that aligns with your business needs. For additional information, visit The ProSight Ransomware Preparedness Report.

Additional Consulting Services Offered by Progent
Progent offers the skills of seasoned remote consulting experts for contract information technology programs. Billing rates for ongoing development or consulting tasks are set based on the level of expertise of the consultants assigned. Progent's background in these special areas of computer technology enables customers to execute critical projects within budget and on time. Progent's project-based online consulting solutions include:

  • Call Center Support
    Progent's Help Desk service offerings for businesses with networks based on Windows, Cisco, Apple macOS and OS X, or UNIX/Linux platforms include full-service Help Desk Call Center services, co-managed Helpdesk support services, and Help Desk operations consulting. Progent's Standard Help Desk Services provide small organizations an end-to-end service desk solution that handles all aspects of remote desktop support from initial requests through trouble ticket generation, remote desktop control, status tracking, problem solving, and management reports. Progent provides help desk services at a significant discount off Progent's regular Level 1 desktop support rates, and Progent offers the option of fast as-needed escalation to Level 2 and Level 3 experts to resolve challenging issues.

    Progent's Help Desk sharing services make it possible for your IT organization to share responsibilities for Help Desk support seamlessly between your IT staff and Progent's large roster of certified technical support technicians and subject matter experts. Progent's shared Help Desk service is an advanced support solution based on the leading professional services automation (PSA) tool for handling service requests, ticketing, accountability, progress tracking, and reporting.

    Progent's Help Desk team of experienced information technology consultants provides your computer users in Brasília Federal District rapid communication with a dependable support resource with extensive experience delivering telephone-based help and online diagnostics for computer environments that incorporate Microsoft, Cisco, macOS and OS X, UNIX, or Linux technology. Progent's concentration is to give the Call Center recognition as a crucial driver of company performance, and Progent's aim is to solve and not simply track network problems.

  • Applications Services: Education, Custom Programming, and Troubleshooting
    Progent's Applications Consulting Group can supply phone-based and in-depth engineering expertise and education in specific application areas such as Enterprise Requirements Planning, Manufacturing Requirements Planning, customizing accounting packages, and Customer Relationship Management. Progent also offers expertise, programming, and training for popular Microsoft business applications including CRM, MS Project, Microsoft 365 Word, and Microsoft 365 Excel. To find out more information about Progent's consulting, customization, and education services, visit Progent's Applications Experts Group.

  • Centralized and Streamlined Management of Hybrid Cloud Networks
    System Center unifies and automates the administration of hybrid cloud environments by offering comprehensive integration with Windows Server 2022 servers, Windows 10 and Windows 11; seamless integration of mixed-OS environments that include various Linux distributions, Hyper-V and VMware vSphere; and better public and private cloud support such as tighter integration with Microsoft Intune for Apple iPhone and Android smartphone administration plus built-in integration with Microsoft Operations Management Suite for cloud-enhanced analytics and reporting. Progent's System Center consultants can provide world-class remote and onsite expertise for all elements of System Center2including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can help your business to plan and configure a new implementation of System Center2, extend or optimize your current one, migrate efficiently from a previous release of System Center, or troubleshoot your System Center solution.

  • Remote Hybrid Network Monitoring Services
    Progent offers businesses in Brasília Federal District remote hybrid network monitoring by providing System Center Operations Manager consulting. Progent can configure SCOM to fit your business so your IT support is proactive rather than reactive. By exposing possible problems before they grow into full-scale emergencies, automated monitoring can avoid disruptive and costly network crises. Progent can also utilize server and infrastructure monitoring utilities such as Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX/Linux, Solaris, or macOS and OS X networks, Windows networks, or systems that support a mix of OS platforms.
How Your Brasília Company Can Contact Progent's Remote Support Professionals
To get in touch with Progent about emergency phone-based expertise with Windows, macOS and OS X, or Linux networks, visit Progent's Nationwide Online Help, call 1-800-993-9400, or go to Contact Progent. For organizations and new businesses in Brasília Federal District, Progent's online computer support engineers can provide effective and affordable IT support the moment your company has to have it. Over two decades of delivering online tech support has earned Microsoft Partner status for Progent's consultants and has enabled Progent to develop high-end troubleshooting skills and to refine online access technology to repair IT problems rapidly while eliminating the cost and lost productivity that comes with on-site support visits.

Even if your Brasília office has a regular independent support technician or employs a full time organization that can deal with typical network problems, Progent's Microsoft and Cisco certified engineers are available to provide a convenient and seamless virtual expansion of your local resources in cases when your regular IT support personnel either lack the availability or the experience to deal with unexpected system emergencies or especially challenging integration projects.

Features of Progent's Remote Network Services for Brasília Federal District
Progent's phone help, remote repair, system security consulting, and network administration services offer offices in Brasília Federal District unparalleled leverage for your support budget. Whether you need one-time telephone help and Internet-based network repair or ongoing Help Desk call center support and network management, Progent's experts can deliver your office enterprise-level network support while permitting you to eliminate the cost and hassle of carrying a large internal IT staff. Key features of Progent's online help program include:

How Is Progent Unique from Other Support Firms?
Progent is a Microsoft Partner consulting firm and Progent's staff size, range of IT experience, fine tuned support software, and understanding of corporate IT enable companies to escape the limitations of excessive reliance on smaller service firms, individual freelance service providers, or limited in-house IT help.

Progent stands out by providing:

  • Best Practices
    Progent's team of Microsoft and Cisco Premier Certified experts average longer than ten years of hands-on professional background, at the forefront of IT support, performing a broad range of IT tasks for a large mix of businesses. Every Progent consultant shares a refined collection of personal best practices which are incorporated into shared best practices standards that Progent teaches its support personnel. This ensures that you get not just expert technical skills, but also a support engineer with proven approaches for using computer knowledge to fix actual IT problems efficiently.

  • Value Pricing
    Progent's pricing model is to charge for remote support and on-site help by the minute. As a result, you pay just for delivered support. Progent does not impose a higher rate for after-hours or priority support, and within California or in regions where Progent provides in-person service, Progent does not charge for travel except for urgent calls where on-site time is less than 4 hours. Also, Progent applies no startup charge and requires no retainer for support services provided during normal business hours. Many service organizations impose substantial minimum payments or charge for each fifteen minutes or longer. Progent's fine granularity eliminates large bills for quick fixes so you will not be forced to permit less critical problems to fester.

  • Full Records of Delivered Services
    Progent has developed a sophisticated service reporting system that records and organizes detailed documentation for all billed support activities. Unlike some freelance consultants or small support firms who offer minimal documentation or specifics of tasks performed, each service provided by Progent is tracked by full documentation. Every Progent staff member has use of the support documentation sent by each staff member to each customer. The discipline of detailing and archiving support activity results in more effective service and avoids a slew of typical problems such as when a support client is effectively held captive to a consultant who refuses to let go of vital service information.

  • Remote Network Monitoring with MS System Center Operations Manager
    Progent is one of the few consulting companies to provide round-the-clock system monitoring services powered by Microsoft System Center Operations Manager. MS System Center Operations Manager causes your computer support to be proactive rather than reactive. By uncovering potential problems before they result in lost productivity, system monitoring can save your information network from painful and costly availability disruptions.
How Does Our Company Start Receiving Online Network Help from Progent?
To get started with Progent's online help services or to find out more about Progent's online support programs, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent requirement for IT help, go to Immediate Network Support.



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    Progent's Cisco CCIE Wi-Fi infrastructure experts can provide remote or on-premises configuration and debugging support to assist you to plan, implement, upgrade, tune, manage and troubleshoot Aironet wireless AP deployments of any scale or topology. Progent's Cisco Wi-Fi controller experts can also help you to integrate your Wi-Fi ecosystem with your wired network and cloud-based resources to create a seamless enterprise connectivity solution that is simple to administer and expand. Progent also offers affordable wireless site surveys to assist you to decide the most appropriate selection, location and setup of Aironet Wi-Fi access points to accommodate your specific office design, building structure, and anticipated network traffic.

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    Progent's experts offer Mac users a variety of services including workstation support, Apple macOS and OS X consulting, Mac co-existence with Windows networks, Entourage and Exchange Server expertise, security services, and one-on-one education. Progent can assist clients to migrate to macOS from OS X or other earlier editions of OS X and Progent can provide expertise with Apple Mac application software. Progent's specialists in Apple technology can also help you with Apple iPhone support and iPad synchronization, or moving to iCloud. For business networks based exclusively on Apple macOS or OS X or for networks incorporating a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the complexity of planning, integrating and supporting a network environment that is reliable, secure, fast and able to achieve your company's business goals.

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    Progent can help you in any and all phases of your upgrade to Exchange 2016 such as planning HA system topology for an on-premises, Microsoft cloud connected or hybrid deployment; CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V design; determining storage requirements for your VMs, databases and log files; configuring HLB for fault-tolerant CAS services; planning, building and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web.

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    Amazon Marketplace Web Service is a collection of APIs that allows Amazon sellers to streamline their operations by automating crucial sales functions such as listings, orders, shipments, inbound and outbound fulfillment, and reports. By leveraging Amazon's extensive online selling environment and automating their sales, merchants can broaden their market, lower their operating costs, accelerate response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development staff and provide programming, workflow integration, project management support, and training so you can cut development time and costs and expedite your ROI.

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    Progent's Technical Response Center offers national extended hours remote assistance for IT networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support experts offer after-hours phone support and remote secure network access to troubleshoot and resolve technical problems rapidly and affordably. The breadth of IT expertise available from Progent's staff of nationwide service engineers makes it possible to escalate even the most difficult network issues to appropriate specialists as required. For urgent issues, the Technical Response Center tries to answer your request for support within one hour.

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    NetDocuments (NetDocs) is a cloud-based document management system (DMS) designed specifically for the legal profession. Progent offers online access to NetDocuments experts to help legal departments and law firms to design, configure, administer, optimize, or troubleshoot a document management system environment based on NetDocuments.

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    Progent's Windows Server 2016 disaster recovery/business continuity experts can help you to design a disaster recovery system built around Microsoft's most advanced Failover Clustering technologies including Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for high-performance network-attached storage using industry-standard equipment, Virtual Machine Load Balancing for enhancing the speed and resilience of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for fast, economical creation of a stretch cluster quorum arbitration point.

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    Progent's Microsoft-certified experts can deliver a range of consulting services to help companies of any size to deploy, administer, and support environments that include workstations, notebooks, tablets, or Windows phones powered by Microsoft Windows 8.1. For larger organizations, Progent's senior project managers can assist to set up testing labs to evaluate Microsoft Windows 8.1 and plan and manage Windows 8.1 deployment plans based on proven methodologies.

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    Progent's professionals provide experience in a variety of technologies relevant to mobile connectivity including network architecture, Activesync, wireless protection, mobile email, Microsoft Windows Mobile, RIM Blackberry, and wireless application programming. Progent's Microsoft and Cisco certified experts can save your company work and expense by using their wireless experience to show you how to select and integrate wireless connectivity solutions that make sense for your business. Progent can also optimize your IT architecture so that wireless data devices work better.

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    Progent's Windows Server 2016 disaster recovery/business continuity experts can assist you to design a DR solution based on Microsoft's cloud-tested Failover Clustering technologies such as Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for high-performance storage clusters using low-cost hardware, Virtual Machine Load Balancing for improving the performance and fault-tolerance of Failover Clusters while reducing TCO and management overhead, and Cloud Witness for easy, economical deployment of a stretch cluster quorum witness.

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    For small and midsize organizations, computer security and compliance can be too complex to stay ahead of yet too dangerous to overlook. The world's largest enterprises have been hacked, and the top cloud service providers have on occasion been knocked out. It looks as though there's no place to run. Progent has made it affordable for small and midsize organizations to implement vital IT security projects successfully by providing the advantage of billable time to the nearest minute without any minimum charge for remote help. This means you can have the help of a world-class computer consultant to deliver just the knowledge you need whenever you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified security experts can help your business with any level of system security including vulnerability audits, virus defense and recovery, spam and email content filtering, email data loss and data leak prevention, regulatory compliance reporting, and creating a comprehensive security plan.

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    Microsoft Exchange and Macintosh workstations can co-exist efficiently. Progent's Apple and Microsoft premier consultants can help you install Microsoft Entourage and Microsoft Exchange Server so your Mac users can work closely with teammates who use Outlook. With Microsoft Exchange and Entourage 2008 or 2004 for Mac, Exchange and Mac software can collaborate, allowing Mac users to receive and send email, examine the Exchange global address list, copy addresses, synchronize calendars, and alert people to meetings with your Exchange account. Progent will verify that your Microsoft Server is appropriately set up and that WebDAV and Outlook Web Access are enabled. Progent also offers customized one-on-one Entourage education.

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