Immediate Remote Technical Support for Brasília Federal District IT Networks
Urgent Online Consulting for Brasília SystemsFor businesses located in Brasília Federal District, Progent provides remote technical support for computer systems based on Microsoft Windows, Cisco, macOS and OS, or Linux platforms. Progent's Microsoft Certified professionals have provided online troubleshooting to companies in every state in the U.S. (See testimonials from Progent's customers.) In addition, Progent offers the expertise of Cisco CCIE-qualified network specialists to help with challenging infrastructure problems, as well as the assistance of CISSP-qualified cybersecurity experts to help with advanced security architecture and diagnostic issues.

Progent's remote support experts offer excellent value because they possess the practical background and are equipped with the sophisticated tools required to resolve most information system issues quickly. Efficient support reduces direct costs since service calls require minimal billable consulting minutes. Remote support also eliminates the expense of sending an engineer to your office. Your organization saves even more with indirect costs by minimizing or avoiding system outages and related costs stemming from business discontinuity, disgruntled clients, idle workers, and de-focused executives. Progent's advanced online technical support know-how is especially important for organizations that are dependent on public clouds for vital network infrastructure or applications such as Azure, Exchange Online, Amazon AWA, Google Cloud Platform (GCP), or where onsite support may not be useful.

Progent's billing policy for remote support is designed to leverage your IT service investment. Progent bills per minute for telephone-based consulting, so you are charged exclusively for the services that you receive. Unlike typical remote support companies, Progent requires no initialization fee or minimum fees. Progent's one-minute billing unit and clean policy for billing save you from situations where speedy. minor fixes somehow turn into big bills. Progent's skill at handling problems efficiently means your business saves cash.

Progent's Remote Consulting and Technical Support Services
Through years of experience, Progent has refined an arsenal of customized technologies and field-proven methodologies that promote the maximum degree of efficiency for remote engineering help and troubleshooting for computer systems of all sizes. Progent offers secure VPN support for VPN gateways from multiple leading sources such as Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN technology permits the consultants of Progent's Technical Response Center to access your network without compromising corporate security.

Progent's powerful technical support database application maintains extensive histories describing the service that Progent's clients have received. Progent's authorized engineers have access to the specifics of all help rendered to every Progent customer by any Progent consultant. This database of issues and solutions is stored as a conveniently exploitable support knowledge base that allows Progent's online technical experts to communicate their experiences with the whole team to ensure that the effectiveness of Progent's support improves over time. Progent's advanced certifications and working associations with key industry leaders including Cisco and Microsoft make available additional massive technical support knowledge bases and permit priority response from vendors' in-house product engineers with the result that Progent's online service specialists are able to find the most efficient resolutions in the least time.

Online technical support services available from Progent to customers in Brasília Federal District include:

ProSight Subscription-based IT Services for Small and Medium Size Businesses
Progent offers a selection of budget-friendly, fixed-price services intended to enable small and mid-size businesses to utilize the same best-of-breed IT solutions deployed by many of the industry's top corporations. Progent's ProSight series of network monitoring and management services addresses all key areas of modern networking such as email content filtering, security and compliance, cloud-based backup and disaster recovery, infrastructure management, virtual server cloud hosting, and network asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates SentinelOne's cutting edge behavior-based machine learning tools to guard endpoints and servers and VMs against modern malware assaults like ransomware and email phishing, which easily escape traditional signature-based anti-virus tools. ProSight ASM protects local and cloud resources and offers a unified platform to address the complete malware attack progression including protection, identification, mitigation, cleanup, and post-attack forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered threats. Progent is a certified SentinelOne Partner. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint security and ransomware defense powered by SentinelOne technology.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Protection and Microsoft Exchange Filtering
    Progent's ProSight Enhanced Security Protection services deliver affordable multi-layer security for physical and virtual servers, workstations, mobile devices, and Exchange Server. ProSight ESP utilizes contextual security and modern behavior analysis for continuously monitoring and reacting to security threats from all attack vectors. ProSight ESP offers two-way firewall protection, intrusion alerts, device control, and web filtering via cutting-edge technologies packaged within one agent managed from a single control. Progent's data protection and virtualization experts can help your business to design and configure a ProSight ESP deployment that addresses your company's unique needs and that allows you demonstrate compliance with legal and industry information protection regulations. Progent will assist you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that require urgent action. Progent's consultants can also assist your company to install and test a backup and restore solution such as ProSight Data Protection Services so you can recover quickly from a potentially disastrous security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    Progent has partnered with leading backup product companies to create ProSight Data Protection Services (DPS), a selection of management outsourcing plans that deliver backup-as-a-service (BaaS). ProSight DPS services automate and monitor your data backup operations and enable non-disruptive backup and fast restoration of critical files, apps, system images, plus Hyper-V and VMware virtual machines. ProSight DPS lets your business protect against data loss caused by equipment failures, natural calamities, fire, cyber attacks such as ransomware, human error, ill-intentioned insiders, or application bugs. Managed services available in the ProSight Data Protection Services selection include ProSight DPS Ataro VM Backup, ProSight Ataro Office 365 Backup, ProSight ECHO Backup using Barracuda purpose-built hardware, and ProSight DPS MSP360 Hybrid Backup. Your Progent service representative can help you to identify which of these fully managed services are best suited for your IT environment.

  • Patch Management: Patch Management Services
    Progent's support services for software and firmware patch management offer businesses of all sizes a versatile and affordable alternative for assessing, testing, scheduling, applying, and tracking updates to your ever-evolving IT system. In addition to maximizing the security and reliability of your computer environment, Progent's patch management services allow your in-house IT staff to focus on more strategic projects and activities that derive maximum business value from your network. Find out more about Progent's patch management support services.

  • ProSight Duo Multi-Factor Authentication: ID Confirmation, Endpoint Policy Enforcement, and Protected Single Sign-on (SSO)
    Progent's Duo MFA managed services utilize Cisco's Duo technology to protect against compromised passwords through the use of two-factor authentication (2FA). Duo supports single-tap identity verification on iOS, Google Android, and other personal devices. With Duo 2FA, whenever you log into a secured online account and give your password you are requested to confirm your identity via a unit that only you have and that is accessed using a separate network channel. A broad selection of devices can be used as this second means of authentication including a smartphone or wearable, a hardware/software token, a landline telephone, etc. You may designate multiple verification devices. To learn more about Duo identity authentication services, go to Cisco Duo MFA two-factor authentication (2FA) services.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that incorporates the infrastructure of top information security vendors to provide web-based management and comprehensive protection for your email traffic. The hybrid architecture of Email Guard managed service integrates cloud-based filtering with an on-premises gateway device to provide complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. Email Guard's Cloud Protection Layer acts as a first line of defense and blocks most unwanted email from reaching your network firewall. This reduces your exposure to inbound attacks and saves system bandwidth and storage space. Email Guard's onsite security gateway device provides a deeper level of inspection for inbound email. For outgoing email, the local gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also assist Exchange Server to monitor and protect internal email that stays inside your corporate firewall. For more information, see Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Management
    Progent�s ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized businesses to map, track, enhance and debug their networking appliances like routers and switches, firewalls, and access points plus servers, endpoints and other devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that network diagrams are always updated, copies and displays the configuration information of virtually all devices on your network, monitors performance, and generates notices when potential issues are discovered. By automating tedious management and troubleshooting processes, ProSight WAN Watch can knock hours off ordinary chores such as making network diagrams, expanding your network, finding appliances that need critical software patches, or isolating performance bottlenecks. Find out more about ProSight WAN Watch network infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progent�s server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to help keep your network running efficiently by tracking the health of critical computers that drive your business network. When ProSight LAN Watch detects an issue, an alarm is sent immediately to your specified IT staff and your Progent consultant so all potential issues can be addressed before they can disrupt your network Find out more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a protected fault tolerant data center on a high-performance virtual machine host set up and managed by Progent's network support experts. With the ProSight Virtual Hosting model, the customer owns the data, the operating system software, and the apps. Because the environment is virtualized, it can be moved easily to a different hardware solution without requiring a lengthy and technically risky reinstallation procedure. With ProSight Virtual Hosting, you are not locked into a single hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, retrieve and safeguard data about your IT infrastructure, procedures, applications, and services. You can instantly locate passwords or serial numbers and be alerted about upcoming expirations of SSLs or warranties. By updating and organizing your IT infrastructure documentation, you can save up to 50% of time thrown away looking for vital information about your IT network. ProSight IT Asset Management features a common repository for holding and collaborating on all documents required for managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT information. Whether you�re making enhancements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you require as soon as you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost alternative for small and mid-size businesses to obtain an objective evaluation of the health of their IT system. Based on some of the top remote monitoring and management (RMM) tools available, and supervised by Progent's world-class team of information technology experts, ProSight Network Audits show you how closely the deployment of your core network assets adhere to leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide immediate ROI such as a cleaner Active Directory system. Both also come with one year of state-of-the-art remote network monitoring and management. Benefits can include easier management, better compliance with information security requirements, more efficient utilization of network resources, quicker problem resolution, more reliable backup and restore, and higher availability. Read more information about ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is a low-cost service centered on a brief discussion with a Progent backup/recovery expert. The fact-finding interview is designed to help evaluate your company's preparedness to block or recover quickly following an attack by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you personally to collect information about your current security profile and backup platform, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can apply best practices to deploy an efficient AV and backup/recovery environment that aligns with your business needs. For details, see The ProSight Ransomware Preparedness Report.

Special Support Programs Available from Progent
Progent can provide the skills of seasoned online consulting experts for special IT programs. Billing charges for ongoing consulting tasks are determined based on the level of expertise of the consultants assigned. Progent's experience with these important fields of computer technology allows clients to complete major projects within budget and on time. Progent's project-based remote consulting services include:

  • Help Desk Services
    Progent's Help Desk Call Center programs for organizations with networks that incorporate Microsoft Windows, Cisco, macOS and OS X, or UNIX/Linux platforms include full-service Call Center services, shared Help Desk services, and Helpdesk consulting. Progent's Standard Help Desk Services provide small businesses a comprehensive solution that manages all aspects of remote desktop technical support from initial requests through ticketing, remote desktop control, progress tracking, problem solving, and management reports. Progent provides service desk support at a substantial discount off Progent's normal desktop support rates, and Progent offers the additional option of rapid as-needed escalation to Level 2 and Level 3 experts to resolve the most problems.

    Progent's Help Desk consulting services can support you in establishing an efficient new Call Center or enhancing your established organization, evaluating or modifying Call Center software products to address the unique requirements of your corporation, or adding temporary phone support personnel to supplement your existing Help Desk group during high-demand situations like software migrations, mass upgrades, or rolling out brand new business software.

    Progent's Help Desk team of seasoned network experts offers your computer users in Brasília Federal District fast assistance from an efficient technical support resource with years of experience offering telephone-based consulting and remote troubleshooting for computer environments that incorporate Microsoft, Cisco, Apple macOS and OS X, or UNIX/Linux technology. Progent's concentration is to give the Help Desk Call Center perception as a key enabler of business efficiency, and Progent's intent is to fix rather than just annotate technical problems.

  • Applications Services: Training, Customization, and Integration
    Progent's Applications Consulting staff can supply online professional consulting expertise and training in special business application fields including ERP, MRP, customizing accounting packages, and CRM. Progent also can deliver consulting expertise, customization, and training for familiar Microsoft applications including CRM, Microsoft Office Project, Office Word, and Microsoft 365 Excel. For more on Progent's expertise, custom programming, and training offerings, visit Progent's Business Application Experts Team.

  • Unified and Automated Administration of Hybrid Cloud Environments
    System Center centralizes and automates the administration of hybrid cloud environments by offering comprehensive support for Windows Server 2022, Windows 10 and Windows 11; seamless management of heterogeneous environments that include Linux, Hyper-V and VMware vSphere; and better cloud support including closer integration with Microsoft Intune for iPhone and Android smartphone management plus native integration with Operations Management Suite for cloud-enhanced analytics and reporting. Progent's System Center consulting experts can provide world-class online and onsite support for all elements of System Center2including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help your business to plan and install a new deployment of System Center2, expand or optimize your current one, migrate smoothly from an earlier release of System Center, or troubleshoot your System Center solution.

  • Online Hybrid Network Monitoring and Reporting Services
    Progent can deliver companies in Brasília Federal District remote IT infrastructure monitoring and reporting by providing Microsoft System Center Operations Manager consulting. Progent can configure SCOM to suit your environment so that your network maintenance is proactive rather than reactive. By anticipating possible problems before they evolve into downtime, remote monitoring can ward off disruptive and costly network crises. Progent can also use network monitoring products like Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX/Linux, Solaris, or macOS and OS X systems, Windows environments, or networks powered by a mix of OS platforms.
How Your Brasília Business Can Contact Progent's Online Service Professionals
To contact Progent about urgent online support with Microsoft Windows, Apple macOS and OS X, or Linux networks, go to Progent's Urgent Online Support, phone 1-800-993-9400, or visit Contact Progent. For companies and startups in Brasília Federal District, Progent's phone-based network support engineers are ready to deliver expert and economical IT support whenever your organization has to have it. More than 15 years of providing online technical assistance has earned Microsoft Partner certification for Progent's team of engineers and has helped Progent to develop world-class troubleshooting capability and to fine tune remote connectivity tools to repair computer problems rapidly while eliminating the expense and lost time associated with in-person service visits.

Even if your Brasília business relies on a regular freelance consultant or maintains an in-house IT staff that can handle ordinary network problems, Progent's Microsoft certified engineers can still provide an easy and transparent remote expansion of your local resources in cases when your usual service personnel either don't have the time or the expertise to resolve sudden system emergencies or especially complex integration projects.

Advantages of Progent's IT Support for Organizations in Brasília Federal District
Progent's online technical help services allow your Brasília organization to have the advantages of on-call, enterprise-grade IT support without the cost of managing an in-house IT staff. Your information system will acquire greater strategic worth by being more available, productive, and protected. Advantages to your business include:

  • Seamless virtual expansion of your local IT resources
    For most offices in Brasília Federal District, local network support providers, whether consisting of freelance consultants or an in-house maintenance staff, can deal with the majority of network problems. On the other hand, IT crises might occur when your regular support personnel are overstretched or absent, and some trouble may be associated with IT products that is unfamiliar to your local support personnel. In these cases, Progent's online service professionals provide a convenient, quick, and budget-friendly way to supplement your regular resources and to pass on valuable information to increase your capability to deal with downstream issues in-house.

  • Less Dependence on Freelance Service Providers
    For IT support, smaller businesses often depend on individual freelance service providers. While freelance consultants have less overhead than larger consulting companies and can often charge marginally less, they are often overbooked, making it impossible to respond quickly to crisis situations. If an independent service provider is occupied with another client, ill, on a trip, or in class, the lack of reserve personnel may require your business to go without help during an emergency. As your company grows, system unavailability and trouble with critical applications become more expensive. The money you thought you were conserving on a freelancer can be eaten up quickly by reduced productivity. Progent offers a reliable source of backup support experts to make sure your IT system is always up and running.

  • Build a Scalable Foundation for Seamless Expansion
    Businesses typically begin with an IT architecture created on a modest budget. Without a proper framework, slap-dash repairs can get piled on top of a shaky foundation. As a network grows, stability and expandability problems can hinder the productivity of the business. Such poorly built systems require proper analysis, intelligent long-term planning, and broad-based IT expertise to upgrade to a system infrastructure that can deliver the stable foundation to handle current business demands and facilitate downstream growth.

  • Work with Problem Solvers Instead of Technology Resellers
    Smaller organizations need guidance and technical education to navigate through an increasingly complex array of product alternatives available for accelerating business growth and enhancing efficiency. They do not need a computer engineer who is trying to resell a certain vendor's technology. IT support and product selling can lead to a situation where the recommended solution is designed around a predetermined product instead of the genuine requirements of a client. Progent eliminates these conflicts by offering only services instead of products. This allows Progent to align IT expertise with the best interests of clients.

How Is Progent Different from Other Support Organizations?
Progent is a Microsoft Partner support firm and Progent's number of employees, depth of technical background, refined remote support software, and familiarity with corporate IT allow businesses to escape the limitations of excessive dependence on smaller consulting firms, independent freelance consultants, or over-stretched in-house resources.

Progent adds value by providing:

  • Proven Methodology
    Progent’s staff of Microsoft and Cisco Premier Certified consultants average longer than a decade of hands-on professional background, at the forefront of IT service, performing a wide range of IT projects for a large mix of clients. Each Progent consultant shares a proven collection of personal best practices which are incorporated into shared best practices standards that Progent teaches its consulting personnel. This guarantees that you get not only world-class IT skills, but also a support engineer with field-tested approaches for using technical knowledge to fix actual network problems efficiently.

  • Value Pricing
    Progent's pricing model is to bill for phone service and on-premises help by the minute. Consequently, you owe only for delivered services. Progent does not impose a more expensive rate for off-hours or emergency support, and inside California or in areas where Progent offers on-site support, Progent does not charge for travel except for urgent calls where on-site work is less than four hours. In addition, Progent imposes no service activation charge and asks no monthly commitment for services delivered during normal business hours. Many service organizations demand substantial minimum fees or charge for every quarter hour or longer. Progent's one-minute granularity avoids big bills for quick solutions so you will not be forced to permit less critical problems to stay unaddressed.

  • Information Transfer
    Progent practices knowledge transfer from Progent's support experts to customers. By teaching clients to resolve problems that are within their scope, Progent is able to focus on offering high-value services where Progent has little competition. Businesses who work with trusted independent consultants or who maintain internal IT personnel benefit when Progent passes on information about critical technology and proven methodologies to make their IT environments more robust, secure, and productive.

  • Automated Network Monitoring with MS Operations Manager
    Progent is one of the few IT service companies to offer 24x7 system tracking services based on Microsoft System Center Operations Manager. MS Operations Manager causes your computer support to be anticipatory rather than reactive. By revealing potential problems before they result in downtime, network monitoring can save your IT network from stressful and expensive availability disruptions.
How Does My Business Begin Receiving Online Technical Support from Progent?
To get started with Progent's Nationwide Remote Support services or to learn more about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent requirement for network help, visit Immediate Online Support.

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  • Virtual Server Consultant
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    Server proliferation puts pressure on network budgets and management resources. Server reduction through a virtual infrastructure offers lower total cost of ownership of servers and quicker return on investment, more efficient use of servers, simplified operations, enhanced system availability, and easier management. Typical usage scenarios for virtual servers include resource consolidation, economical hosts for mission-critical legacy software running on outdated operating systems, and inexpensive quarantine of software development or evaluation systems from on-line systems.

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    The latest generation of ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver significantly more performance than Cisco's legacy PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX security appliances for all new deployments. Progent's Cisco-certified CCIE network consultants can assist your company to manage your legacy PIX or Cisco ASA 5500 security appliances or upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your company to design, deploy, optimize, manage and troubleshoot firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.

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    ProSight LAN Watch is Progent’s server and desktop monitoring managed service that incorporates advanced remote monitoring and management techniques to keep your IT system running efficiently by tracking the health of vital assets that drive your network environment. When ProSight LAN Watch uncovers a problem, an alert is transmitted automatically to your designated IT personnel and your assigned Progent engineering consultant so any looming issues can be resolved before they can disrupt your business.

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    Automatic Network Infrastructure Diagrams Computer Consultants

    Progent’s ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for smaller businesses to map, monitor, enhance and troubleshoot their connectivity hardware such as routers, firewalls, and load balancers as well as servers, endpoints and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology diagrams are always current, captures and displays the configuration of almost all devices connected to your network, monitors performance, and generates notices when potential issues are discovered. By automating complex network management activities, WAN Watch can cut hours off common tasks such as making network diagrams, reconfiguring your network, locating appliances that require important software patches, or identifying the cause of performance problems.

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  • Design Firm Amazon hybrid cloud solutions
    Amazon S3 disaster recovery Development

    Progent can provide affordable remote consulting to assist businesses of any size to integrate Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3, and Glacier. Progent can help you with every phase of Amazon AWS integration including needs analysis, readiness evaluation, system design, testing, deployment, administration, performance optimization, software license management, backup/restore mechanisms, and security and compliance.

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  • Exchange 2010 Configuration IT Services Exchange 2010 Migration Network Consulting

  • SCDPM 2012 and Hyper-V Remote Support Services
    Top Ranked SCDPM 2012 and Exchange DAGs Consulting

    Progent's Microsoft-certified consultants can provide remote or in-person expertise to help companies of any size to plan, deploy, administer, and repair a backup system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to migrate from earlier versions of SCDPM or from a different backup system, and Progent can integrate your Data Protection Manager deployment for on premises, cloud, or hybrid datacenters. Progent offers as-needed help for resolving particularly challenging issues, or full project management services. Progent's consultants can also assist your business to design SCDPM 2012 into an enterprise-class disaster recovery strategy.

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  • Fault Tolerant Inter-Office Connection Help and Support Network Load Balancing Online Technical Support

  • After Hours FRx Reports Design Firms
    .NET Programming Companies

    For custom application development, Progent can supply software design experts to produce business software in areas such as eCommerce, web development, Microsoft Dynamics products such as Microsoft Dynamics GP, and specialized management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progent’s experts can use Microsoft IIS to build custom eCommerce applications powered by Microsoft ASP.NET. Also, Progent offers expertise in a broad range of custom program development environments including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also can provide expertise in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.

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  • Firewall Support WatchGuard Firebox T70 Firewall WatchGuard Firebox T15 Firewall Security Audits
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    After Hours Computer Engineer Azure Active Directory with Intune

    Progent’s consultants can help you to design and implement a smooth migration from on-premises Active Directory to cloud-hosted Azure AD or to a hybrid system that uses Azure AD Domain Services and AD Connect to centralize identity management for both on-premises and cloud resources.

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  • Google GCP Cloud Vision Consultant Google Cloud SQL Consultant Services
  • Google GCP Cloud integration Specialists Specialists Google Cloud Identity
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    Microsoft Windows Server 2008 R2 Consult

    Progent's Microsoft-certified consultants can help you to calculate the benefits of Windows Server 2008 for your company, create pilot systems and rollout strategies, integrate Windows Server 2008 with your IT infrastructure and workload, educate your IT staff how to run enhanced administration tools, and provide ongoing consulting and support via affordable alternatives such as Help Desk Call Center service and remote technical assistance.

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  • Amazon S3 integration Coder
    Microsoft and Cisco Development Companies Amazon Web Services hybrid cloud integration

    Progent can provide affordable online support to assist businesses of any size to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, architectural design and review, testing, deployment, administration, performance optimization, software license management, backup/restore mechanisms, and security and compliance.

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    Progent's Helpdesk outsourcing and co-sourcing service programs help businesses to cut costs and increase productivity.

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    Double-Take Software Professionals

    DoubleTake/Carbonite Software offers a family of products designed to provide small and midsize businesses a variety of affordable alternatives for backing up and recovering vital workloads including Exchange, SQL, RIM Blackberry, and SharePoint. Progent’s business continuity planning experts have extensive backgrounds incorporating DoubleTake/Carbonite products into small business IT networks to achieve an advanced state of fault tolerance and disaster recovery readiness at an affordable price.

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  • MS Project Server Developer Firm
    Microsoft Project Server My Sites Services

    Progent's Microsoft engineers can provide advanced support in deploying, using and troubleshooting all versions of Microsoft Project Server and can provide a wide variety of cost-effective remote support services based on proven best practices to assist businesses of all sizes to receive all the advantages of this powerful platform. Services available from Progent include solution planning, installation and upgrades, strategies for safe file and status sharing among local and offsite users, network infrastructure optimization, and specialized online training.

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    Progent's Cisco IP phone and video IP phone consultants can help your business to configure, manage, and debug Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent offers expertise for all models of Cisco's IP phones from legacy VoIP products to the latest HD media phones. Progent's consultants can also help you to integrate your VoIP phones and video IP phones with Unified CM, formerly named CallManager, or with Unified Communications Manager Express to create a state-of-the-art IP-PBX environment for unified messaging and company-wide collaboration. Progent can also assist you to install Unified CM apps such as Cisco Unified Communications Manager IM and Presence Jabber, Cisco Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact center. Progent can provide expertise with all aspects of Cisco IP Phone integration including designing dial plans, configuring SIP gateways, deploying ISR routers with CUBE internetworking capability, and designing Cisco UCS server failover and Cisco Survivable Remote Site Telephony (SRST) solutions for high availability.

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  • Macintosh OS X Online Support Services OS X Technical Support

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    Microsoft and Cisco Certified Midsized Business Networking Support

    Progent provides network support for mid-size businesses who have 100 to 250 network users. The mid-size company or office has traditionally been an overlooked segment of the market for network consulting expertise. The cost structures and support access models of major third-party service organizations make them excessively costly for the typical small company or small medium business (SMB), which usually has a modest IT budget with which to support an information system whose complexity and capability are often similar to the information systems of much bigger companies. Progent's service delivery model, which takes full advantage of remote support, virtual network infrastructure and proactive network monitoring, significantly reduces the IT maintenance costs of an SMB while offering the small company with big-company service from certified, IT experts knowledgeable in a broad range of small business technologies. If your mid-sized organization or small business is looking for the quality of network support needed for a medium size organization without paying enterprise prices, you need Progent.

  • Mandriva Linux Specialist Gentoo Linux Online Support
  • Meraki Outdoor Wi-Fi Access Point Computer Consultant Meraki 802.11ac Access Point Upgrade Integration Support
  • Microsoft 365 Excel Reporting Coding Programming Companies Excel Power Query

  • Small Offices Integration Firm
    Small Office Small Office Computer Consulting Services

    Progent provides the services of Microsoft and Cisco-Certified network support professionals to show customers affordable alternatives to help organizations maximize the benefits of Microsoft and Cisco technology. For environments that range from remote offices to large corporations, Progent's network consultants can assist you to improve your network's e-mail architecture, protection, reliability, throughput, and IT management.

  • Microsoft Certified Exchange 2007 Server Professional Exchange Server 2007 On-site Technical Support
  • Microsoft Certified Expert Technician Online Power BI Training Learn Live Online Office Publisher
  • Microsoft Certified Partner Application Monitoring Integration Services Top Quality Microsoft Operations Manager Computer Consultant
  • Microsoft Certified Partner Exchange 2003 Server Migration Consultant Emergency Exchange Server 2003 Computer Engineer
  • Microsoft Enterprise Mobility Suite Online Support Services Intune Policy Settings Configuration
  • Microsoft Exchange Server 2010 Computer Engineer After Hours Exchange Server 2010 Integration Remote Consulting

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    Desktop Consultancies

    Progent can deliver a wide array of economical remote and onsite consulting services to assist you to install, administer, and troubleshoot desktops and mobile devices based on Windows, Apple macOS/OS X, Apple iOS, Google Android, or Linux.

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  • Windows 11 RPA Configuration
    Windows 11 Microsoft Deployment Toolkit Professionals

    Progent's Microsoft-certified Windows 11 consulting experts offer an array of services for Windows 11 including Microsoft 365 integration, mobile management, at-home workforce connectivity, data and identity security, centralized provisioning, and Call Center support services.

  • Microsoft Firewall Technical Support Services ISA 2004 Standard Edition Server Computer Engineer
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  • Microsoft Lync Server 2013 Consultancy Lync Server 2013 and Cisco UC Engineer
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  • Windows 11 Migration Small Business Computer Consulting Firm
    Microsoft, Cisco and Security Certified Experts Specialist Microsoft Windows 11 Configuration Manager

    Progent's Microsoft-certified Windows 11 experts can provide an array of services to support Windows 11 such as cloud and hybrid solutions, mobile device management and synchronization, telecommuter access, security and compliance, streamlined provisioning, and Help Desk Call Center support.

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  • Microsoft Office XP Consulting Team Information Technology Consulting Microsoft Office
  • Microsoft System Center Operations Manager Computer Engineer System Center MOM Engineers
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  • Microsoft Windows SBS IT Services Microsoft Essential Business Server Network Consultants
  • Brasília-Taguatinga On-site Technical Support
  • Microsoft Windows Server 2003 Cluster Specialists Consulting Services High-Availability Clustered Servers
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  • Network Consultant Threat Management Gateway 2010 Forefront TMG 2010 Troubleshooting

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    Progent offers small organizations a pair of specially designed network security inventory packages that provide, for a set price, remotely managed scans of your network security profile which are evaluated by certified information security engineers who assess the data collected by the remote scan, present objective evaluations of your existing network security, and make recommendations for enhancements. Progent has developed two complementary network security inventory scanning packages for external and internal scanning that are priced to fit the restricted budgets of small businesses while providing enterprise-class assessments of your network's exposure to attack.

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  • Solaris IT Services
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    If your office computer system mixes Solaris platforms with Windows, Progent can assist you to incorporate your IT resources into a unified network that permits all your OS platforms to coexist for easy administration, seamless dataflow, high dependability, enhanced performance, and tight security. Progent's Solaris and MS Windows coexistence assistance offerings feature IT architecture integration and support, consulting for Windows services for UNIX, remote network monitoring and administration, remote technical help and troubleshooting, in-person technical support, and Help Desk services.

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    Years of experience delivering Microsoft support and Cisco technology consulting has enabled Progent to build an unmatched ability for supporting branch offices that need network help with the responsiveness associated with with small companies but which offers effective client interaction, complete documentation, and adherence to enterprise IT protocols. If your corporation maintains a branch office located anywhere in California or any region served by Progent's engineers, Progent can offer a broad array of onsite and remote network support services and system design expertise.

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  • Online Support High Availability Load Balancing Cisco DistributedDirector Computer Consultants
  • Online Support Services System Center 2016 and Skype for Business Integration System Center 2016 and Intune Computer Consultants

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    Progent's experienced ransomware recovery consultants can help your business to reconstruct an IT network damaged by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.

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    Cisco Video Conferencing Technology Professional

    Progent offers the support of a senior consultant with extensive experience configuring, managing, and enhancing telepresence systems from top-tier suppliers such as Cisco, TANDBERG, Polycom, and LifeSize. Progent's consultants can coordinate with your internal IT management team, your Internet Service Provider, and your video conferencing technology vendor to help your company increase the strategic value of your video conferencing ecosystem.

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    Microsoft MCP Employment Opportunities

    If you are a network engineer with system support expertise, joining Progent and assisting Progent's customers will expand your skills via collaboration with our staff of mutually supportive, world-class consultants. Progent's commitment to providing network expertise and computer help to small and midsize companies will give you the opportunity to consult closely with decision makers and add tangibly to the growth of dynamic companies. In addition, Our virtual office network offers the most advanced tools for off-site service and wireless connectivity to allow you to come up with speedy fixes when you troubleshoot business-critical problems.

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  • Infor SyteLine CloudSuite Web Site Integration Consultant
    Consult Infor SyteLine CloudSuite Financials

    Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP platform that embodies over 25 years of background helping manufacturing and service organizations to simplify supply chains and improve the efficiency of key business processes to get products to market quickly and adhere to customer schedules consistently. Progent offers the skills of an ERP specialist with more than 20 years of background working with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide remote or on-premises services that spans from as-needed guidance to end-to-end solution planning and project management. Sample consulting services offered by Progent for Infor CloudSuite Industrial include installation, migration, business analysis, application development, Configure/Price/ Quote, web site integration, debugging, data conversion, Amazon AWS integration, disaster recovery planning, and database administration.

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    Co-managed Support Desk Online Support

    Progent's Standard Help Desk Services provide a complete solution that handles all facets of online Level 1 desktop support from service requests through ticketing, screen sharing, status tracking, problem resolution, and reporting. Support services are offered at a substantial discount off Progent's regular Level 1 desktop support rates, and Progent can provide the option of fast as-needed escalation to subject matter experts to resolve challenging problems.

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  • Check Point Series 80 Security Auditing
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    Progent's Check Point Software consultants can help you choose and deploy Check Point Software Firewall utilities and hardware powered by Check Point Software's technology to offer an economical and efficient security solution for your information network. Progent can also help you configure other Check Point products including ZoneAlarm and Check Point Series 80 firewalls with security products from other suppliers and offer a single stop for continuing network support, administration, training, and design services.

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    The QTS Data Center is situated in the earthquake-neutral Natomas area of Sacramento, CA. If your business is currently using the QTS data center as a colocation site or if you are planning on migrating your primary or offsite backup equipment to Herakles/QTS, Progent can provide a range of budget-friendly consulting services such as data center migration, system installation and updates, infrastructure improvements, project management services, virtual server configuration, offsite monitoring, streamlined network management, software programming, disaster recovery solutions, security assessment, and the use of Progent's Test Lab.

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  • Solomon Information Technology Consulting MRP Integration Firm
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  • 64-bit Migration Specialists
    64-bit Migration Professional

    Progent’s Microsoft-expert engineers can assist your organization to enhance your application servers or desktops from 32 to 64 bits. Progent can help your company to calculate the risks and advantages of upgrading to 64-bit computing, design an affordable migration process that minimizes business interruptions, and deliver economical, expert online support to aid your organization to install 64-bit operating systems and application software on your current computers.

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  • Support Exchange Server 2016 Upgrade Planning Microsoft Exchange Server 2016 Upgrade Planning On-site Support
  • Support Remote Workforce Collaboration Software Offsite Workers Collaboration Software Online Troubleshooting
  • Support Services Suse Linux Suse Linux Outsourcing
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  • Top Forefront TMG Firewall Onsite Technical Support Integration Forefront Network Inspection System

  • Top Microsoft, Cisco and Security Certified Experts Amazon EC2 mobility Developer Firm
    Amazon cloud integration Developer

    Progent can provide affordable remote support to assist companies to integrate Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for scalable high-performance storage, and Glacier for value-priced archival storage. Progent can help you with every aspect of Amazon AWS integration including needs analysis, readiness evaluation, system design, testing, deployment, administration, performance tuning, licensing management, backup/restore solutions, and security strategies. Progent offers advanced expertise with firewall configuration and VPN access and can show you how to create cloud-based or hybrid cloud networking models that seamlessly integrate Amazon AWS resources. Progent can provide occasional consulting to help you to overcome technical roadblocks or Progent can deliver comprehensive project management outsourcing or co-sourcing services to help you migrate to the Amazon AWS platform on schedule and on budget.

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  • Small Office Computer Consultants Brasília, Brazil
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  • Upgrade Solaris
    Solaris-Windows Upgrade

    Progent can assist you to design and implement an efficient transition from a Sun Solaris-based IT environment to a network based on Windows and capable of running Microsoft's familiar office productivity suites, commercial applications, and software development tools. Progent's Solaris, Windows and Cisco consultants and application experts can show you how to guard your information and minimize productivity discontinuity by designing an efficient migration strategy that protects your current assets in Sun Solaris software and infrastructure. UNIX-to-Windows transition consulting services available from Progent include analysis of existing infrastructure, migration strategy and validation, Microsoft Exchange migration support, information and application software porting, and processor and storage transition and economization.

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  • Urgent Network Consultants wireless IP phone security Cisco Certified Expert Consulting Wi-Fi VoIP phone integration
  • Urgent ProSight VM Hosting Consultants Top ProSight Hosting for Virtual Servers Services
  • Urgent SQL Server 2019 Information Technology Consulting Group Brasilia Microsoft SQL Server Guru Brasilia

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    Top Quality New Jersey Integration Specialists

    Progent’s Technical Response Center offers nationwide extended hours remote troubleshooting for computer systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support experts offer after-hours phone help and remote direct computer connection to troubleshoot and repair technical problems quickly and economically. The breadth of technical expertise represented by Progent's team of nationwide service engineers makes it possible to escalate even the toughest network issues to qualified specialists as needed. For urgent problems, the Technical Response Center endeavors to respond to your request for service in less than one hour.

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  • Les Kent has a 35-year track record of effective technology integration, corporate administration, marketing, and operations. He has shown a knack for creating elegant information technology solutions while working as a system architect, application developer, project manager, implementation expert, and problem solver for small businesses, start-ups, and global enterprises.

  • Windows 2000 Information Technology Consulting Windows 2000 Server Support and Help
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  • Windows Server 2019 and SQL Server Engineer Integration Services Windows Server 2019
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  • Windows and UNIX Specialist Windows, UNIX, Solaris Integration Support
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  • Windows Server 2008 R2 Online Technical Support
    Urgent Windows Server 2008 R2 Network Consultants

    Progent's Microsoft-certified consultants can help you to calculate the benefits of Windows Server 2008 for your company, create test systems and migration plans, install Windows Server 2008 with your network infrastructure and applications, train your support staff how to run new administration utilities, and deliver continuing consulting and technical support via affordable alternatives such as Contact Center support and online technical support.

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