Immediate Online Help for Brasília Federal District IT Networks
Immediate Remote Consulting for Brasília NetworksFor companies in Brasília Federal District, Progent provides remote technical support for information systems based on any mix of Microsoft, Cisco, macOS and OS, or Linux technology. Progent's Microsoft Premier engineers have delivered remote troubleshooting to companies in every state in the U.S. (See testimonials from Progent's customers.) Progent also can furnish the expertise of Cisco CCIE-certified engineers to help with challenging networking problems, as well as the assistance of CISSP-qualified cybersecurity consultants to help with advanced security design and troubleshooting jobs.

Progent's remote support engineers offer exceptional value because they possess the real-world background and have access to the sophisticated tools required to resolve most information system problems rapidly. Efficient support lowers direct costs because service calls accumulate minimal chargeable minutes. Remote help also avoids the expense of sending a consultant to your office. Your organization benefits even more in incidental costs by minimizing or eliminating network downtime and related costs resulting from business discontinuity, upset clients, unproductive employees, and de-focused executives. Progent's advanced online technical support experience is especially important in environments that are dependent on public clouds for vital network infrastructure or software such as Azure, Microsoft 365 Exchange Online, Amazon Web Service, Google Cloud Platform (GCP), or where on-premises IT support may not be an alternative.

Progent's billing model for online help is designed to leverage your IT service dollar. Progent bills per minute for telephone-based assistance, so you are invoiced only for the support that you receive. Unlike many remote support companies, Progent requires no service activation fee or minimum job duration. Progent's one-minute granularity and clean policy for billing eliminate scenarios where fast fixes somehow turn into large invoices. Progent's penchant for solving problems efficiently means your business spends less money.

Progent's Remote Consulting and Troubleshooting Services
Over time, Progent has mastered a set of optimized technologies and field-proven methodologies that ensure the maximum level of efficiency for remote technical support and troubleshooting for IT networks of any size. Progent provides secure Virtual Private Network support for VPN gateways from multiple leading vendors such as Microsoft, Cisco, SonicWall and Checkpoint. Protected VPN access enables the engineers of Progent's Technical Response Center to link to your company's computer system without compromising system security.

Progent's powerful technical support reporting system stores extensive documentation for the support that Progent's customers have received. Progent's team consultants have the benefit of the history of all help provided to each client by any Progent engineer. This history of trouble tickets and solutions is structured as a quickly searchable proprietary database that enables Progent's online support engineers to communicate their knowledge company-wide to make sure that the efficiency of Progent's support services grows daily. Progent's high-level certifications and close relationships with important industry leaders including Cisco and Microsoft open up additional massive technical support databases and allow fast response from vendors' internal support staff so Progent's remote service specialists can come up with the best solutions in the least time.

Remote technical support services offered by Progent to customers in Brasília Federal District include:

Progent's ProSight Fixed-price Managed Services for Small and Medium Size Organizations
Progent provides a selection of low-cost, fixed-price managed services designed to allow small and medium-size businesses to benefit from the same cutting-edge technology used by many of the industry's top corporations. The ProSight series of outsourced network management services covers all critical aspects of modern networking including email protection, threat defense based on machine leaning, automated backup/recovery, infrastructure health monitoring, virtual server cloud hosting, and network resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection service that utilizes next generation behavior analysis technology to defend endpoints as well as physical and virtual servers against new malware assaults such as ransomware and email phishing, which easily escape traditional signature-matching AV tools. ProSight Active Security Monitoring protects on-premises and cloud-based resources and provides a unified platform to manage the complete threat lifecycle including filtering, identification, containment, remediation, and post-attack forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered threats. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Protection and Microsoft Exchange Filtering
    ProSight Enhanced Security Protection (ESP) managed services offer affordable in-depth protection for physical and virtual servers, workstations, mobile devices, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced heuristics for round-the-clock monitoring and responding to security assaults from all vectors. ProSight ESP delivers two-way firewall protection, intrusion alerts, device control, and web filtering via cutting-edge tools packaged within one agent managed from a single control. Progent's data protection and virtualization experts can help your business to plan and implement a ProSight ESP deployment that meets your organization's specific needs and that helps you demonstrate compliance with government and industry data protection standards. Progent will help you define and implement policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that require urgent action. Progent's consultants can also assist your company to set up and test a backup and restore system such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    Progent has partnered with advanced backup/restore technology companies to create ProSight Data Protection Services (DPS), a selection of offerings that provide backup-as-a-service. ProSight DPS products manage and monitor your backup operations and enable non-disruptive backup and rapid restoration of critical files, applications, system images, and virtual machines. ProSight DPS lets your business avoid data loss resulting from equipment failures, natural disasters, fire, malware such as ransomware, user mistakes, ill-intentioned employees, or application bugs. Managed backup services in the ProSight DPS selection include ProSight DPS Ataro VM Backup, ProSight Ataro Office 365 Total Backup, ProSight ECHO Backup using Barracuda purpose-built storage, and ProSight MSP360 Hybrid Backup. Your Progent expert can assist you to identify which of these fully managed backup services are best suited for your network.

  • Progent's Patch Management: Software/Firmware Update Management Services
    Progent's managed services for software and firmware patch management provide organizations of any size a flexible and cost-effective alternative for assessing, testing, scheduling, implementing, and tracking updates to your dynamic information network. In addition to maximizing the protection and reliability of your computer network, Progent's software/firmware update management services free up time for your IT staff to concentrate on more strategic initiatives and tasks that derive the highest business value from your information network. Learn more about Progent's software/firmware update management support services.

  • ProSight Duo Multi-Factor Authentication: Access Security, Endpoint Policy Enforcement, and Secure Single Sign-on
    Progent's Duo authentication service plans utilize Cisco's Duo cloud technology to protect against compromised passwords by using two-factor authentication (2FA). Duo enables one-tap identity verification with iOS, Android, and other out-of-band devices. With Duo 2FA, when you sign into a secured application and enter your password you are asked to confirm who you are via a device that only you possess and that is accessed using a different ("out-of-band") network channel. A broad range of out-of-band devices can be used for this second form of ID validation such as an iPhone or Android or watch, a hardware token, a landline telephone, etc. You can register multiple validation devices. To find out more about ProSight Duo two-factor identity validation services, see Duo MFA two-factor authentication services.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that uses the infrastructure of top information security vendors to provide centralized control and world-class protection for all your email traffic. The hybrid architecture of Progent's Email Guard combines a Cloud Protection Layer with a local security gateway appliance to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. Email Guard's cloud filter acts as a first line of defense and blocks the vast majority of threats from making it to your network firewall. This decreases your exposure to inbound threats and conserves network bandwidth and storage space. Email Guard's on-premises gateway appliance provides a further layer of analysis for incoming email. For outbound email, the onsite security gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The local gateway can also assist Exchange Server to monitor and safeguard internal email traffic that stays within your security perimeter. For more details, see Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for small and mid-sized organizations to map out, monitor, reconfigure and troubleshoot their networking appliances like switches, firewalls, and load balancers as well as servers, printers, endpoints and other devices. Using cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch makes sure that network maps are kept current, copies and displays the configuration of virtually all devices connected to your network, monitors performance, and generates alerts when problems are detected. By automating time-consuming management and troubleshooting processes, WAN Watch can knock hours off ordinary chores like network mapping, expanding your network, finding devices that need important updates, or identifying the cause of performance bottlenecks. Find out more about ProSight WAN Watch infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) technology to keep your IT system operating efficiently by checking the state of vital computers that power your information system. When ProSight LAN Watch detects a problem, an alert is sent immediately to your designated IT personnel and your assigned Progent engineering consultant so that any potential issues can be addressed before they have a chance to impact your network Learn more details about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and applications hosted in a protected fault tolerant data center on a fast virtual machine host configured and maintained by Progent's network support professionals. With Progent's ProSight Virtual Hosting service model, the client retains ownership of the data, the operating system platforms, and the apps. Since the environment is virtualized, it can be ported easily to an alternate hosting solution without a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, your business is not locked into one hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, update, retrieve and protect information related to your IT infrastructure, procedures, applications, and services. You can quickly locate passwords or serial numbers and be alerted about upcoming expirations of SSLs or domains. By updating and organizing your IT infrastructure documentation, you can save as much as 50% of time thrown away searching for critical information about your IT network. ProSight IT Asset Management includes a centralized repository for holding and sharing all documents required for managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT data. Whether you’re making improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you require as soon as you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable way for small and mid-size businesses to get an objective assessment of the health of their IT system. Based on some of the leading remote monitoring and management platforms available, and overseen by Progent's certified team of IT professionals, ProSight Network Audits help you see how well the deployment of your core infrastructure devices conform to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver instant benefits like a cleaner Active Directory (AD) environment. Both also come with a year of advanced remote network monitoring and management (RMM). Advantages can include simpler network management, improved compliance with data security regulations, higher utilization of IT resources, faster problem resolution, more dependable backup and restore, and increased uptime. Learn more about ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is an affordable service centered on a brief interview with a Progent information assurance consultant. The fact-finding interview is intended to evaluate your company's preparedness to stop or recover quickly after an assault by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you directly to collect information about your existing security profile and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can apply industry best practices to deploy an efficient AV and backup/recovery system that aligns with your business requirements. For more information, see Progent's ProSight Ransomware Preparedness Report Service.

Additional Consulting Programs Available from Progent
Progent can provide the skills of seasoned remote consulting experts for special IT programs. Billing charges for longer-term consulting tasks are set according to the qualifications of the engineers assigned. Progent's experience with these special areas of information technology allows customers to execute major initiatives economically and on schedule. Progent's special online consulting solutions include:

  • Call Center Expertise
    Progent's Help Desk service options for organizations with environments based on Microsoft Windows, Cisco, Apple macOS and OS X, or UNIX/Linux platforms include full-service Help Desk services, shared Help Desk services, and Helpdesk process consulting. Progent's Standard Help Desk Services provide small organizations a complete solution that manages all facets of online Level 1 desktop support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem solving, and management reports. Progent offers service desk support at a significant discount from Progent's regular desktop service rates, and Progent offers the additional option of rapid on-demand escalation to Level 2 and Level 3 experts to resolve complex problems.

    Progent's Call Center consulting expertise can support you in building an efficient new Help Desk Call Center or enhancing your established one, evaluating or modifying Help Desk Call Center application software to address the special demands of your business, or providing temporary online staff to reinforce your in-house Call Center group during unusually busy events such as software transitions, mass upgrades, or rolling out new business software.

    Progent's Call Center team of seasoned network professionals provides your clients in Brasília Federal District fast contact with a reliable support resource with substantial experience offering phone consulting and online troubleshooting for networks based on Microsoft, Cisco, Apple macOS and OS X, UNIX, or Linux products. Progent's charter is to give the Help Desk Call Center the reputation as a key driver of company performance, and Progent's goal is to solve instead of merely report IT issues.

  • Business Applications Services: Education, Programming, and Troubleshooting
    Progent's Applications Consulting Team provides remote and in-depth consulting expertise and training in specific application areas that include ERP, Manufacturing Requirements Planning, custom programming for accounting packages, and Customer Relationship Management (CRM). Progent also offers expertise, custom programming, and education for familiar Microsoft business applications including CRM, MS Office Project, Microsoft 365 Word, and Office Excel. To read more information on Progent's expertise, custom development, and training offerings, go to Progent's Applications Experts Services.

  • Unified and Streamlined Administration of Hybrid Cloud Networks
    Microsoft System Center 2016 centralizes and automates the administration of hybrid cloud networks by offering comprehensive support for Windows Server 2016 servers, Windows 10 clients; cohesive management of heterogeneous networks that incorporate various Linux distributions, Hyper-V and VMware; and better public and private cloud support including tighter integration with Microsoft Intune for Apple iPhone and Android smartphone administration plus native integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's System Center 2016 consultants offer world-class online and on-premises expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist organizations of any size to plan and configure a new implementation of Microsoft System Center 2016, extend or optimize your current one, upgrade efficiently from a prior release of System Center, or troubleshoot your System Center environment.

  • Remote Hybrid Network Monitoring and Reporting Services
    Progent can deliver companies in Brasília Federal District remote IT infrastructure monitoring by providing Microsoft System Center Operations Manager (SCOM) expertise and Microsoft System Center 2012 Operations Manager (SCOM 2012) troubleshooting and support. Progent can customize SCOM for your business so that your network maintenance is proactive rather than reactive. By uncovering looming issues before they cause crashes, remote monitoring can head off inconvenient and expensive information system failures. Progent can also provide help with network monitoring utilities such as Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX, Linux, Solaris, or Apple macOS and OS X environments, Microsoft Windows environments, or systems based on a combination of operating systems.
How Your Brasília Business Can Contact Progent's Online Service Experts
To contact Progent about emergency remote expertise with Microsoft Windows, Apple macOS and OS X, or Linux/UNIX networks, visit Progent's Emergency Remote Support, call 1-800-993-9400, or refer to Contact Progent. For companies and new businesses in Brasília Federal District, Progent's online network support specialists are ready to provide expert and cost-effective system support the instant your company requires it. More than 15 years of delivering remote repair services has earned Microsoft Partner status for Progent's consultants and has helped Progent to acquire world-class troubleshooting skills and to refine remote connectivity tools to repair IT problems quickly while eliminating the cost and lost time that comes with in-person support visits.

Even if your Brasília company deals with a local freelance support technician or maintains an in-house organization that can handle common computer problems, Progentďż˝s Microsoft certified engineers are available to provide an easy and seamless remote expansion of your on-site resources for situations when your regular service personnel either lack the availability or the knowledge to address sudden network emergencies or especially tough integration problems.

Benefits of Progent's Network Help for Organizations in Brasília Federal District
Progent's online network troubleshooting services enable your Brasília company to enjoy the advantages of immediate, enterprise-grade network support without the cost of managing an in-house IT staff. Your information system will derive greater strategic worth by becoming increasingly available, efficient, and protected. Advantages to your company include:

  • Convenient remote extension of your local IT resources
    With most businesses in Brasília Federal District, nearby network service resources, whether made up of freelance consultants or a full-time maintenance staff, can take care of the majority of technical problems. However, major troubles might strike when local resources are overstretched or absent, and some trouble may be associated with IT products that is beyond the scope of your local support people. In these cases, Progent's online service professionals offer a convenient, quick, and affordable way to augment your regular resources and to transfer valuable knowledge to improve your capability to deal with future issues locally.

  • Reduced Dependence on Individual Consultants
    For network maintenance, smaller offices commonly depend on independent freelance consultants. Although independent service people have less internal costs than larger service companies and can afford to charge lower rates, they are occasionally stretched too thin, making it difficult to respond quickly to urgent situations. If an independent service provider is occupied with another customer, ill, on vacation, or in class, the absence of backup personnel may force your company to go without help during an IT crisis. As your network expands, network downtime and problems with critical applications are more costly. The budget you thought you were saving on a freelancer can be eaten up quickly by reduced productivity. Progent offers a dependable source of backup support expertise to make sure your network stays up and running.

  • Create a Scalable Foundation for Smooth Expansion
    Organizations typically start with an IT architecture implemented on a shoestring budget. Without a strong infrastructure, band-aid fixes often get piled on top of a weak foundation. As a network grows, reliability and scalability problems can hinder the success of the organization. These poorly designed environments need careful analysis, intelligent long-term planning, and broad-based technical knowledge to evolve to a system infrastructure able to provide the stable foundation to handle critical business requirements and ease future expansion.

  • Work with Solution Providers Rather Than Technology Vendors
    Smaller businesses need guidance and technical training to navigate through an ever more complicated array of technology alternatives capable of accelerating business growth and improving productivity. Businesses hardly need a computer engineer who is motivated to earn a commission on a specific vendor's technology. Network consulting and product sales can lead to a scenario where the recommended solution is designed around a profitable technology instead of the genuine requirements of a business. Progent eliminates these conflicts of interest by offering only services instead of products. This enables Progent to match technical consulting with the real interests of customers.

How Is Progent Different from Other Service Firms?
Progent is a Microsoft Partner support company and Progent's number of employees, range of IT experience, fine tuned support tools, and understanding of enterprise networking allow companies to escape the limitations of exclusive reliance on smaller service firms, individual freelance consultants, or limited internal IT help.

Progent adds value by offering:

  • Best Practices
    Progent’s team of Microsoft and Cisco Premier Certified consultants average more than ten years of real-world professional background, at the front lines of network support, performing a wide range of technical projects for a large array of customers. Every Progent consultant shares a proven set of personal best practices which are incorporated into shared leading practices standards that Progent instills in its consulting personnel. This ensures that you get not just world-class technical capability, but also a consultant with field-tested methods for using computer knowledge to repair real-world network problems efficiently.

  • Value Pricing
    Progent's pricing policy is to charge for online support and in-person help per minute. Consequently, you are charged just for delivered support. Progent does not demand a higher rate for after-hours or urgent support, and within California or in areas where Progent offers on-site support, Progent does not charge for travel time except for emergency support where on-site time is less than four hours. Also, Progent applies no startup fee and requires no monthly commitment for services provided during regular business hours. Many support firms impose large minimum fees or charge for each quarter hour or longer. Progent's fine granularity does away with large invoices for fast solutions so you will not be tempted to permit minor problems to fester.

  • Full Records of Delivered Services
    Progent has developed a sophisticated service reporting system that stores and organizes detailed documentation for all delivered services. Unlike some freelance consultants or small support organizations who provide minimal documentation or details of tasks done, every service delivered by Progent is accompanied by comprehensive documentation. Every Progent staff member has access to the service documentation sent by every consultant to each client. The practice of documenting and archiving service records results in more effective support and eliminates a slew of common problems such as when a service customer is effectively held hostage to a consultant who refuses to let go of the keys to the kingdom.

  • 24x7 Network Monitoring with Microsoft Operations Manager
    Progent is one of the few consulting companies to provide round-the-clock system monitoring services powered by Microsoft System Center Operations Manager. MS Operations Manager causes your computer support to be anticipatory instead of reactive. By anticipating potential problems before they result in downtime, network monitoring can keep your IT network from stressful and expensive service losses.
How Does Our Company Begin Getting Online Technical Support from Progent?
To get started with Progent's online help services or to find out more about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent need for network support, go to Immediate Technical Support.



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    VoIP Technology Consulting

    Progent's Cisco CCIE-certified networking consultants can provide high-level support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server high availability systems.

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    Progent's experts can provide Apple macOS and Mac OS X users a variety of services such as desktop support, Apple macOS and OS X consulting, Mac co-existence with Windows networks, Microsoft Entourage and Exchange Server help, network protection services, and custom training. Progent can assist clients to upgrade to macOS from Mac OS X or other earlier editions of OS X and Progent can offer help with Apple Mac application software. Progent's specialists in Apple technology can also assist your business with iPhone support and iPad synchronization, or moving to iCloud services. For computer networks based exclusively on Mac OS X or for networks incorporating a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the difficulty of planning, configuring and maintaining a network environment that is reliable, secure, fast and aligned with your organization's objectives.

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    Windows Server Update Services Professional

    Microsoft Windows Server Update Services enables IT managers to install and monitor the most recent Microsoft patches and security releases to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Windows XP platforms. By using Microsoft WSUS, network support staff can fully and effortlessly manage the distribution of patches that are published via Microsoft Update to servers and desktops in a company. Progent can help you with complex details of the initial configuration of Microsoft WSUS such as designing the Microsoft SUS deployment, setting up user's workstations, establishing the Group Policy parameters, and ensuring your Microsoft WSUS GPO is linked to an Active Directory container appropriate for your network environment.

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    Progent wants to hire fulltime, solutions-oriented Microsoft accredited engineers with MCSE credentials; Cisco accredited network consultants who have Cisco CCNP or CCIE credentials; security consultants with CISSP or CISA or equivalent security credentials; and advanced network architecture experts with a background in mobile solutions, wireless networking, service continuity, workplace recovery, data preservation, and virtual servers. Progent also seeks employees who can work on Progent's staff of helpdesk service technicians and remote troubleshooting experts. Also, We are looking for experienced managers able to perform productively in Progent's high-growth, virtual office culture.

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  • External Security Inventory Professional
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    Progent offers small organizations two ultra-affordable network security evaluation packages that provide, at a preset fee, remotely managed inventory scans of your network security profile which are evaluated by expert security engineers who assess the data collected by the scan, deliver unbiased summaries of your existing network security, and offer recommendations for remediation. Progent offers two non-overlapping network security inventory scanning packages for external and internal scanning that are priced to meet the budgets of small businesses while providing enterprise-class evaluations of your network's vulnerability to assault.

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    Progent's certified engineers can help your company to test Microsoft Windows 7 to confirm application and driver compatibility and to check its performance and reliability working with your applications. Progent's consultants can also help you to assess the potential strategic value of moving to Microsoft Windows 7. If you decide that Microsoft Windows 7 fits your business, Progent can assist your IT organization to design and implement a smooth migration to Microsoft Windows 7 from a previous version of Microsoft Windows.

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    Progent's certified Windows Server 2019 consultants can help your company to design and implement an efficient migration to Windows Server 2019 using existing deployment architecture or a new cloud-based or hybrid model. Microsoft Windows Server 2019 delivers major enhancements in capacity, performance, manageability, virtualization, security and compliance, hybrid on-prem plus cloud integration, resilience, and Linux support.

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    Progent has been providing SharePoint support since the initial SharePoint product was published over a a dozen years, and Progent has the breadth and depth of IT know-how to assist businesses of all sizes to design and implement a SharePoint Server 2013 installation and create SharePoint 2013 applications that bring substantial business value to your IT investment. Progent's Microsoft-certified consultants can assist your company to evaluate the risks and benefits of migrating to SharePoint Server or SharePoint Online from legacy releases of SharePoint or from another collaboration environment; determine if an in-house, Cloud-based or hybrid configuration is best suited for your organization; and pick the most appropriate version of SharePoint 2013 for your purposes. Progent can provide comprehensive project management outsourcing or can assist in specific tasks related to your SharePoint 2013 migration.

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    Windows Server 2008 R2 offers high levels of speed, protection, availability, expandability, and flexibility that accelerate productivity of on-site, remote, and mobile users. Progent's network professionals can provide affordable remote consulting, technical support, and education services to assist your company to design, execute, and manage Windows Server 2008 R2 in order to add substantial business value to your network.

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    The Progent Test and Training Lab at the QTS (formerly Herakles) Internet Data Center is available for piloting line-of-business applications, creating cost-effective migration methodologies, assessing and tuning performance, designing or verifying business continuity solutions, resolving compatibility problems, and establishing training systems for new products and technologies. For Progent customers who lack sufficient in-house resources to configure effective test systems, the lab cuts capital outlay and technical risk and helps keep vital IT projects on schedule.

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    Progent can assist you to plan a migration to Microsoft Teams from Skype for Business Online and configure, manage, and troubleshoot a cloud-based or hybrid deployment of Teams. Progent can help you to integrate Teams with Office and Microsoft 365 apps, Exchange, SharePoint Online, and your PSTN gateway.

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    Juniper Junos Compliance Audit

    Progent's Juniper Networks-certified network engineer can help you to plan and deploy Juniper Firewall and VPN platforms, optimize and support your infrastructure, and migrate smoothly from discontinued products to the latest releases. Progent's Junos OS consultants can also provide expertise with Juniper's flagship network control software to enable you to simplify the management and strengthen the protection of your Juniper VPN appliances firewalls, and routers. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS software platforms and can help you maintain networks that incorporate a combination of Juniper's software platforms.

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    Engineer Wireless Access Point

    Progent's Cisco-certified wireless integration consulting experts can assist you to deploy, manage, and debug Cisco wireless products including Cisco's Aironet and Meraki 802.11ac Wi-Fi access points plus Cisco's Wireless Network Controllers.

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    VMware's NSX virtual network platform enables you to build entire networks in software. NSX permits virtual networks to be deployed instantly and administered with a high level of automation independent of the hardware used by the underlying IP network. VMware Site Recovery Manager (SRM) allows automated disaster recovery, application mobility, and non-disruptive site relocation, failback and site re-protect. SRM also enables non-intrusive testing for disaster recovery, updates and patches and can produce reports to verify complete service restoration, validate SLAs and prove DR compliance. When integrated with VMware's NSX network virtualization technology, VMware SRM can rapidly recover the entire logical network topology at the secondary datacenter. Progent can provide the skills of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager integration specialist to help you to design, deploy, test and maintain a DR system powered by VMware SRM and VMware NSX.

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  • Network Consultant VPN Routers
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    Cisco has designed a full array of routers including appliances built to provide the security, performance, and availability demanded by organizations from small businesses to worldwide enterprises and ISPs. Cisco routers feature support for redundancy, transparent failover, and redundant power for improved reliability and system uptime. Progent can help you select and configure Cisco routers to build a reliable foundation for your IT system and to make it economical to grow as you add new users, open new offices, deploy new services, open your network to clients and partners, and support an increasingly mobile workforce. Progent can provide expertise in a range of routers powered by the Cisco IOS operating system, including the Cisco 800 series of small office routers, Cisco 1800 and 3800 ISR routers, Cisco 1900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, CRS Carrier Routing System for the network core, as well as legacy 2500 and 2700 Routers.

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  • Windows Server 2000 Upgrade Microsoft Windows 2000 On-site Technical Support
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  • Mac Remote Consultant
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    Progent offers nationwide remote phone support and consulting services for businesses that run Apple Mac OS X networks or whose IT systems include a mix of Apple macOS and OS X with Microsoft Windows technology. Progent's engineers can provide Apple macOS and Mac OS X clients a variety of services such as desktop assistance, upgrading to the current version of Mac OS X from legacy editions of Mac, plus help with Mac applications. Progent's specialists in Apple technology can also help your business with Apple iPhone and Apple iPad synchronization and troubleshooting, or moving to Apple's iCloud services. Online technical support provides maximum return for your information technology budget by protecting user productivity and shortening the hours billed for computer repair services. Advanced remote access utilities and experienced service specialists and engineers combine to enable Progent to handle most network issues without wasting time and money by traveling to your location. In the vast majority of situations your network issues can be dealt with over the phone or via a combination of phone support and remote network analysis. Progent can offer the services of Cisco CCIE infrastructure engineers and CISA and CISM certified security specialists to assist with the most difficult system problems.

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  • Amazon Marketplace Web Service development Coder
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    Amazon Marketplace Web Service is a collection of APIs that allows Amazon sellers to streamline their operations by automating crucial sales activities including listings, orders, payments, inbound and outbound fulfillment, and finances. By tapping into Amazon's extensive online selling environment and automating their sales, vendors can expand their market, reduce their operating costs, accelerate reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can work with your development team and provide application programming, workflow integration, project management support, and training so you can shorten development time and expedite your ROI.

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