Fast Remote Support for Brasília Federal District Computer Networks
Immediate Phone Help for Brasília NetworksFor organizations in Brasília Federal District, Progent offers online help for information systems based on any mix of Microsoft, Cisco, macOS and OS, or Linux platforms. Progent's Microsoft Certified professionals have delivered online troubleshooting to businesses in all 50 states in the United States. (Refer to recommendations from Progent's clients.) In addition, Progent can furnish the expertise of Cisco CCIE network specialists to help with challenging infrastructure problems, as well as the services of CISA and CISSP-qualified security experts to handle high-level security architecture and diagnostic issues.

Progent's remote technical support experts provide excellent value due to the fact that they have the real-world background and are equipped with the sophisticated tools required to resolve the majority of information system issues rapidly. Efficient support reduces direct costs because service calls require fewer chargeable minutes. Remote support also eliminates the expense of dispatching an engineer to your site. Your company benefits even more in indirect costs by minimizing or eliminating network downtime and associated losses resulting from business discontinuity, upset clients, idle employees, and distracted management. Progent's advanced online technical support expertise is particularly important for businesses that rely on public clouds for critical network infrastructure or applications such as Microsoft Azure, Exchange Online, Amazon Web Service, Google Cloud Platform (GCP), or where on-premises support may not be an alternative.

Progent's billing policy for remote support is structured to leverage your network support dollar. Progent charges by the minute for phone consulting, so you are invoiced just for the services that you receive. Unlike typical online support organizations, Progent imposes no initialization charge or minimum fees. Progent's per-minute granularity and simple policy for pricing save you from situations where fast solutions manage to end up as large invoices. Progent's penchant for handling problems quickly means your business saves cash.

Progent's Online Consulting and Technical Support Services
Through years of experience, Progent has fine tuned an array of optimized technologies and field-tested processes which permit the maximum level of efficiency for online engineering help and repair for computer networks of all sizes. Progent's Technical Response Center can link to your system remotely without compromising system security.

Progent's powerful customer support reporting system maintains thorough records describing all service that Progent's customers have been provided. Progent's team consultants have the benefit of the records of services delivered to each customer by any engineer. This archive of issues and solutions is organized as a readily searchable support knowledge base that permits Progent's online support experts to share their experiences with the whole team to make sure that the value of Progent's support improves daily. Progent's high-level certifications and working relationships with key vendors such as Cisco and Microsoft make available additional vast support knowledge bases and allow fast access to manufacturers' internal engineering staff so Progent's online consulting experts are able to come up with the most efficient resolutions in the least time.

Online technical services offered by Progent to customers in Brasília Federal District include:

Progent's ProSight Subscription-based IT Services for Small and Mid-size Businesses
Progent offers a family of affordable, subscription-based managed services intended to enable small and mid-size organizations to utilize the same cutting-edge technology deployed by many of the world's leading corporations. Progent's ProSight line of outsourced network management services addresses all key areas of information technology including email protection, security and compliance, automated backup/recovery, infrastructure monitoring and management, virtual server cloud hosting, and IT asset documentation management. ProSight managed services include:

  • ProSight LAN Watch: Network, Server, and Endpoint Monitoring
    ProSight LAN Watch is Progent's network, server and endpoint monitoring service that uses state-of-the-art remote monitoring and management (RMM) techniques to keep your network running efficiently by checking the state of critical computers that power your business network. When ProSight LAN Watch detects an issue, an alert is transmitted automatically to your specified IT management personnel and your assigned Progent engineering consultant so any potential problems can be addressed before they have a chance to disrupt your network. Learn more about ProSight LAN Watch server and desktop monitoring consulting.
  • ProSight LAN Watch with NinjaOne RMM: Unified RMM Solution for Networks, Servers, and Workstations
    ProSight LAN Watch with NinjaOne RMM software offers a centralized, cloud-driven platform for managing your network, server, and desktop devices by offering an environment for performing common tedious jobs. These include health checking, update management, automated remediation, endpoint configuration, backup and restore, anti-virus response, remote access, standard and custom scripts, asset inventory, endpoint status reports, and troubleshooting assistance. When ProSight LAN Watch with NinjaOne RMM spots a serious issue, it sends an alert to your specified IT staff and your Progent consultant so potential problems can be taken care of before they impact your network. Learn more about ProSight LAN Watch with NinjaOne RMM server and desktop monitoring consulting.
  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized businesses to map out, track, optimize and troubleshoot their networking hardware like switches, firewalls, and wireless controllers as well as servers, client computers and other devices. Incorporating cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch ensures that infrastructure topology maps are always current, copies and displays the configuration of virtually all devices on your network, tracks performance, and generates notices when problems are detected. By automating tedious management processes, WAN Watch can cut hours off ordinary tasks such as network mapping, expanding your network, locating appliances that need important updates, or resolving performance bottlenecks. Learn more details about ProSight WAN Watch infrastructure management services.

  • ProSight Reporting: Real-time and In-depth Reporting for Ticketing and Network Monitoring Platforms
    ProSight Reporting is a growing suite of in-depth reporting utilities designed to integrate with the industry's leading ticketing and network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting uses Microsoft Graph and features color coding to highlight and contextualize key issues like inconsistent support follow-up or machines with missing patches. By identifying ticketing or network health problems clearly and in near-real time, ProSight Reporting improves network value, reduces management overhead, and saves money. For details, visit ProSight Reporting for ticketing and network monitoring applications.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    Progent has partnered with advanced backup technology companies to produce ProSight Data Protection Services (DPS), a family of management offerings that provide backup-as-a-service (BaaS). ProSight DPS services manage and monitor your data backup processes and allow non-disruptive backup and fast recovery of vital files, apps, images, and Hyper-V and VMware virtual machines. ProSight DPS helps you recover from data loss caused by equipment failures, natural disasters, fire, cyber attacks like ransomware, user mistakes, ill-intentioned employees, or software bugs. Managed backup services in the ProSight Data Protection Services portfolio include ProSight Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight DPS ECHO Backup using Barracuda purpose-built hardware, and ProSight DPS MSP360 Hybrid Backup. Your Progent service representative can assist you to determine which of these fully managed services are most appropriate for your IT environment.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the infrastructure of leading information security vendors to deliver web-based control and world-class security for all your email traffic. The hybrid structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway device to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of unwanted email from making it to your security perimeter. This decreases your vulnerability to external attacks and conserves system bandwidth and storage space. Email Guard's on-premises gateway device provides a further layer of analysis for incoming email. For outgoing email, the onsite gateway offers AV and anti-spam protection, DLP, and email encryption. The onsite gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that originates and ends inside your corporate firewall. For more information, visit Email Guard spam filtering and data leakage protection.

  • ProSight MFA with Cisco Duo: Access Security, Endpoint Remediation, and Protected Single Sign-on (SSO)
    Progent's Duo MFA service plans utilize Cisco's Duo cloud technology to defend against stolen passwords by using two-factor authentication (2FA). Duo enables single-tap identity confirmation on Apple iOS, Google Android, and other personal devices. With Duo 2FA, when you log into a secured application and give your password you are requested to confirm your identity on a device that only you possess and that uses a different network channel. A wide range of out-of-band devices can be used as this added means of authentication such as a smartphone or wearable, a hardware/software token, a landline phone, etc. You can register multiple verification devices. To find out more about Duo two-factor identity validation services, see Cisco Duo MFA two-factor authentication services for access security.

  • ProSight Shared Help Desk: Outsourced and Shared IT Support Center Services
    Progent's Co-managed Help Desk Service offers a smooth supplement to your corporate support team. End user interaction with the Help Desk, provision of technical assistance, escalation, ticket creation and updates, performance measurement, and maintenance of the service database are consistent regardless of whether incidents are resolved by your in-house support organization, by Progent, or by a combination. You have complete versatility to extend or shrink your share of IT support activity as needed. Progent provides startup installation and onboarding of the professional services PSA software plus documentation, validation and training. To find out more about ProSight Co-Managed Help Desk, go to ProSight Shared Help Desk.

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint detection and response (EDR) solution that utilizes SentinelOne's cutting edge behavior-based machine learning technology to guard endpoint devices as well as physical and virtual servers against new malware attacks like ransomware and file-less exploits, which easily get by traditional signature-matching AV products. ProSight ASM safeguards on-premises and cloud resources and provides a unified platform to address the complete malware attack lifecycle including blocking, identification, mitigation, remediation, and post-attack forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered threats. Progent is a SentinelOne Partner, dealer, and integrator. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense based on SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Protection and Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection managed services offer affordable in-depth security for physical servers and virtual machines, workstations, mobile devices, and Microsoft Exchange. ProSight ESP uses contextual security and advanced machine learning for continuously monitoring and reacting to security assaults from all attack vectors. ProSight ESP offers two-way firewall protection, penetration alarms, endpoint control, and web filtering via leading-edge tools incorporated within a single agent managed from a unified control. Progent's security and virtualization consultants can help you to design and implement a ProSight ESP environment that meets your organization's unique needs and that helps you demonstrate compliance with government and industry data security standards. Progent will help you specify and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that call for immediate attention. Progent can also assist you to install and test a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can recover quickly from a destructive cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Microsoft Exchange email filtering.

  • Progent's Patch Management: Software/Firmware Update Management Services
    Progent's support services for software and firmware patch management provide businesses of any size a versatile and cost-effective solution for evaluating, validating, scheduling, implementing, and tracking software and firmware updates to your ever-evolving information network. Besides optimizing the protection and functionality of your IT network, Progent's patch management services free up time for your in-house IT staff to focus on line-of-business projects and activities that deliver the highest business value from your information network. Read more about Progent's software/firmware update management services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a protected Tier III data center on a high-performance virtual host configured and maintained by Progent's network support experts. With Progent's ProSight Virtual Hosting model, the customer owns the data, the operating system platforms, and the apps. Because the environment is virtualized, it can be ported immediately to an alternate hardware environment without a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, you are not locked into one hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, find and protect information related to your network infrastructure, procedures, business apps, and services. You can quickly find passwords or IP addresses and be warned automatically about upcoming expirations of SSL certificates or warranties. By cleaning up and organizing your network documentation, you can eliminate as much as 50% of time thrown away searching for vital information about your network. ProSight IT Asset Management features a centralized location for storing and sharing all documents required for managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and associating IT data. Whether you're making enhancements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you require when you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost way for small and mid-size businesses to get an unbiased assessment of the health of their IT system. Based on a selection of the leading remote monitoring and management platforms in the industry, and overseen by Progent's certified team of IT experts, ProSight Network Audits show you how closely the configuration of your core network assets conform to best practices. The Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate ROI such as a cleaner Active Directory (AD) environment. Both versions also come with a year of state-of-the-art remote network monitoring and management. Advantages can include simpler management, improved compliance with government and industry security standards, higher utilization of IT resources, quicker problem resolution, more dependable backup and recovery, and increased uptime. Read more information about Progent's ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is a low-cost service based on a brief discussion with a Progent information assurance expert. The interview is designed to help evaluate your company's ability either to stop or recover quickly after an assault by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you personally to gather information about your current AV defense and backup system, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can apply industry best practices to create a cost-effective security and backup/recovery environment that aligns with your business needs. For more information, visit Progent's ProSight Ransomware Preparedness Report.

Special Support Services Available from Progent
Progent can provide the services of world-class online consulting professionals for contract IT programs. Progent's charges for longer-term consulting tasks are determined based on the level of expertise of the engineers assigned. Progent's experience with these special fields of computer technology allows clients to execute major projects economically and on time. Progent's special online consulting solutions include:

  • Help Desk Support
    Progent's Help Desk Call Center support programs for companies with networks based on Windows, Cisco, macOS and OS X, UNIX, or Linux products include comprehensive Help Desk Call Center services, co-managed Help Desk services, and Help Desk consulting. Progent's Standard Help Desk Services provide small businesses a complete service desk solution that handles all aspects of online Level 1 desktop technical support from service requests through trouble ticket generation, remote desktop control, status tracking, problem solving, and management reports. Progent offers call desk services at a significant discount from Progent's normal desktop service rates, and Progent offers the option of fast on-demand escalation to subject matter experts to handle challenging issues.

    Progent's Help Desk sharing services allow your IT organization to share responsibilities for Help Desk support transparently between your IT team and Progent's large roster of veteran desktop support engineers and subject matter experts. Progent's shared Help Desk service is an advanced support solution built around the top professional services automation (PSA) tool for handling service requests, ticketing, accountability, progress tracking, and reporting.

    Progent's Help Desk team of veteran network professionals gives your workers in Brasília Federal District rapid assistance from a large network service resource with extensive background offering telephone-based help and online troubleshooting for computer environments powered by Microsoft Windows, Cisco, macOS and OS X, UNIX, or Linux products. Progent's mission is to give the Help Desk the reputation as a crucial driver of company performance, and Progent's policy is to solve instead of just track technical issues.

  • Applications Services: Training, Customization, and Problem Solving
    Progent's Applications Consulting Group offers remote and in-depth consulting expertise and training in specific business application areas such as ERP, MRP, custom programming for accounting packages, and CRM. Progent also can deliver expertise, customization, and training for Microsoft applications such as Microsoft CRM, MS Office Project, Microsoft 365 Word, and Microsoft 365 Excel. To read additional information concerning Progent's consulting, custom programming, and training services, visit Progent's Business Application Experts Services.

  • Centralized and Automated Administration of Hybrid Cloud Networks
    System Center unifies and automates the management of hybrid cloud networks by offering advanced integration with Windows Server 2022, Windows 10 and Windows 11; cohesive integration of heterogeneous networks that incorporate various Linux distributions, Hyper-V and VMware; and expanded cloud support such as tighter integration with Intune for Apple iPhone and Google Android smartphone management plus native integration with Operations Management Suite for cloud-enhanced analytics and reporting. Progent's System Center consultants offer advanced online and on-premises expertise for all components of System Center2including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help you to plan and configure a new deployment of System Center2, extend or optimize an existing one, upgrade efficiently from an earlier release of System Center, or debug your System Center environment.

  • Online IT Infrastructure Monitoring and Reporting Services
    Progent can deliver companies in Brasília Federal District remote hybrid network monitoring and reporting by providing Microsoft System Center Operations Manager expertise. Progent can adapt Operations Manager to accommodate your environment so that your IT maintenance is proactive rather than reactive. By detecting possible trouble spots before they result in crashes, proactive monitoring can head off disruptive and expensive information system breakdowns. Progent can also deploy system monitoring tools such as Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX, Linux, Sun Solaris, or macOS and OS X networks, Microsoft environments, or systems powered by a mix of OS platforms.
How Your Brasília Business Can Contact Progent's Remote Technical Support Experts
To get in touch with Progent about emergency remote expertise with Windows, macOS and OS X, or Linux/UNIX computer systems, visit Progent's Nationwide Online Help, telephone 1-800-993-9400, or visit Contact Progent. For businesses and new ventures in Brasília Federal District, Progent's online computer support engineers are ready to provide professional and economical IT support whenever your company needs it. More than 20 years of offering remote technical assistance has led to Microsoft Partner status for Progent's consulting experts and has enabled Progent to develop world-class troubleshooting capability and to fine tune online access technology to solve network problems quickly while eliminating the expense and lost time that comes with in-person support calls.

Even if your Brasília business relies on a regular independent support technician or maintains a full time IT staff that can handle typical network issues, Progent's Microsoft certified engineers are available to provide a convenient and transparent virtual extension of your local resources in cases when your usual service personnel either lack the availability or the knowledge to fix sudden network emergencies or particularly tough integration problems.

Features of Progent's Remote Network Support for Brasília Federal District
Progent's phone help, Internet-based troubleshooting, system security consulting, and network management services give companies in Brasília Federal District the greatest leverage for your support budget. Whether you require one-time phone support and remote network repair or ongoing Help Desk call center services and system administration, Progent's professionals can provide your business world class network support while allowing you to avoid the cost and hassle of carrying a large in-house IT organization. Highlights of Progent's online help program include:

What Makes Progent Different from Other Service Firms?
Progent is a Microsoft Partner support firm and Progent's head count, depth of IT knowledge, fine tuned support tools, and familiarity with enterprise networking allow offices to avoid the pitfalls of exclusive reliance on smaller consulting organizations, individual freelance service providers, or limited in-house IT help.

Progent stands out by offering:

  • Proven Methodology
    Progent's staff of Microsoft and Cisco Premier Certified consultants average longer than a decade of hands-on industry experience, in the trenches of network service, performing a broad range of IT projects for an extensive mix of businesses. Each Progent support professional shares a proven collection of personal best practices which are incorporated into company-wide leading practices training that Progent teaches its consulting team. This guarantees that you get not just world-class technical skills, but also a consultant with field-tested methods for applying technical knowledge to repair real-world IT problems quickly.

  • Value Pricing
    Progent's pricing model is to bill for remote support and on-premises help by the minute. Consequently, you are charged exclusively for received services. Progent does not impose a higher rate for off-hours or emergency service, and inside California or in areas where Progent offers on-premises support, Progent does not bill for travel except for emergency calls where on-site time is less than 4 hours. Also, Progent imposes no minimum charge and asks no monthly commitment for support services provided during regular working hours. Many service firms demand substantial minimum payments or charge for every quarter hour or longer. Progent's fine granularity eliminates big invoices for fast repairs so you won't be forced to permit simple problems to fester.

  • Information Transfer
    Progent practices knowledge transfer from Progent's consultants to clients. By educating clients to resolve problems that are within their scope, Progent is able to concentrate on offering hard-to-find skills where Progent faces little competition. Businesses who utilize trusted freelance consultants or who employ internal IT staffs benefit when Progent transfers knowledge about critical technology and proven processes to make their networks more robust, secure, and efficient.

  • Remote Network Monitoring with Microsoft Operations Manager
    Progent is one of the only IT service firms to provide round-the-clock system monitoring services based on Microsoft System Center Operations Manager. Microsoft System Center Operations Manager causes your computer maintenance to be anticipatory instead of reactive. By anticipating potential issues before they result in lost productivity, system monitoring can save your IT network from painful and expensive availability losses.
How Does Our Company Start Getting Online Technical Support from Progent?
To initiate Progent's Nationwide Remote Support offerings or to learn more about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent requirement for network help, visit Immediate Technical Support.



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    Progent's Microsoft engineers offer cost-effective online support and programming services to help you to plan, implement, administer, and maintain SharePoint 2010 environments that can include web sites that can function as intranets, extranets, document and media management applications, wikis, data marts, business analytics, enterprise-wide search engines, Visio-driven workflows, and other utilities to promote and improve collaboration. Progent can show you how to combine SharePoint 2010 with Microsoft SQL Server and with third-party databases and with Microsoft's familiar office productivity applications like Excel, Word, PowerPoint, and Visio. Progent can assist you to upgrade from earlier versions of SharePoint or move a multi-vendor mix of web technologies into a unified and easily managed SharePoint 2010 environment.

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    Progent's Cisco-certified SIP infrastructure consultants can help you to plan, integrate, maintain, debug and upgrade Cisco's SIP (Session Initiation Protocol) connectivity solutions and Cisco's CUBE-connected SIP trunks and can provide cost-effective online or on-premises support to assist companies to move efficiently to an advanced unified communications ecosystem that offers accelerated ROI. Progent's certified Microsoft collaboration consultants can help you to set up interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications like Skype for Business and Lync Server for access to a SIP-based IP PSTN trunk.

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    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes next generation behavior analysis tools from SentinelOne to defend endpoints and servers and VMs against modern malware assaults such as ransomware and file-less exploits, which routinely evade legacy signature-matching anti-virus products. ProSight Active Security Monitoring protects on-premises and cloud-based resources and provides a single platform to automate the complete malware attack lifecycle including filtering, detection, containment, remediation, and post-attack forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered threats.

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    Progent's Microsoft-certified consulting experts have more than a decade of background designing, implementing, optimizing and repairing System Center Operations Manager solutions and can provide organizations of any size advanced remote or onsite consulting services for SCOM 2012. Progent can help you to plan a topology for SCOM 2012 servers that delivers the responsiveness and availability needed to watch over your datacenter effectively, whether your datacenters are onsite, in the cloud, or a hybrid environment. Progent's SCOM consultants can also help you to import and set up System Center 2012 Operations Manager management packs according to best practices for tracking network fabric and Microsoft and 3rd-party apps and services. In addition, Progent can deliver fast online or on-premises technical support to assist you to fix serious issues detected by System Center 2012 Operations Manager.

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    Progent can assist you to create, implement and manage a backupup/restore plan built around MSP360 Backup technology to protect your resources residing on any major public cloud. Progent offers monitoring and management to prevent data loss resulting from human miscues, software flaws, ill-intentioned insiders, and external assaults like ransomware.

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    Microsoft SQL Server 2014 incorporates major improvements in key areas such as performance, uptime, compliance, and cloud integration. SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory technology that operates transparently across all workloads including Online Transaction Processing, data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide efficient online and on-premises consulting services such as system design, deployment, management, troubleshooting, and software development services to help businesses of all sizes to achieve maximum business value from their SQL Server 2014 investment.

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    Progent's Microsoft-certified consulting experts have over 10 years of experience planning, implementing, enhancing and repairing System Center Operations Manager environments and can provide companies of all sizes advanced online or onsite consulting services for Microsoft SCOM 2012. Progent can help you to design an architecture for System Center 2012 Operations Manager servers that delivers the performance and resilience required to watch over your IT resources effectively, whether your datacenters are onsite, in the cloud, or a hybrid environment. Progent's SCOM consultants can also help you to import and customize System Center 2012 Operations Manager management packs according to leading practices for tracking network infrastructure as well as Microsoft and 3rd-party apps and services. Also, Progent can provide fast online or onsite technical support to help you to remediate serious issues detected by SCOM 2012.

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