Bridgeport, Connecticut Microsoft and Cisco Certified Consulting
Remote and Onsite Computer Consulting Services and Cloud Solutions
Fast, Low-cost Remote Network Technical Support for Bridgeport, Connecticut Small Companies
For over two decades, Progent has focused on delivering world-quality IT support services to customers who have small-company IT budgets. Progent has developed a unique support solution that features a streamlined, tightly connected virtual office network, sophisticated online troubleshooting tools, a large pool of engineers accredited in a wide range of IT practice areas, a Call Center service model that maximizes responsiveness and guarantees follow-up, a worldwide team of on-line troubleshooting experts, in-person service dispatching for the majority of most zip codes in the U.S., and a corporate culture committed to resolving network problems in the shortest time and at the least cost to clients.
For mid-size and large businesses, Progent offers co-sourcing and project management support to add to the skills of your internal IT support personnel. Co-sourcing can save money and help meet schedules for major projects such as software design and development, disaster recovery planning, security audits, merging datacenters, or technology migrations and upgrades.
Progent can in addition provide access to certified consultants to help your business to plan and implement your cloud strategy.
Core Technologies Serviced by Progent for Businesses in Bridgeport, Connecticut
Progent's group of industry certified experts offers help for all aspects of network systems deployed by companies of any size. Practice areas served by Progent in Bridgeport include:
- Microsoft Exchange Planning and Integration Support
- Microsoft Windows 2016 Hyper-V Hybrid Cloud/On-premises Solutions and Windows Server 2012 R2 Planning and Configuration Help
- Cisco Routers Configuration and Troubleshooting Services
- Cisco ASA Firewall with Firepower Services: Configuration and Management Help
- Cisco Unified Communications Manager and CallManager Integration and Troubleshooting
- Cisco Voice over IP (VoIP) Phones and IP Video Phones Consulting and Cisco Wireless VoIP Phone Solutions
- SIP and CUBE Infrastructure Solutions: SIP Trunks and Cisco CUBE Integration Consulting
- Office 365 Exchange Online Integration with Local Exchange
- Microsoft Azure Hybrid Cloud Design and Deployment Services, Amazon Web Services (AWS) Cloud Integration Support, and Google Cloud Platform (GCP) integration consulting
- Network Security Evaluation and Remediation
- Hyper-V Configuration
- VMware vSphere Configuration and Troubleshooting
- VMware Site Recovery Manager Application Continuity Consulting
- VMware NSX Network Virtualization Design and Management
- Spam Filtering and Email Encryption Service
- Wireless Integration Consulting including Wireless Site Surveys and Meraki Wireless AP Integration.
- Aironet APs Deployment Services
- Cisco Wireless Controllers Experts
- Windows Server 2019 Hybrid Cloud Integration Consulting
- Windows Server 2016 Disaster Recovery/Business Continuity Planning Consulting
- Exchange Server 2019 Planning and Deployment Support
- Android Smartphone Integration and iPhone and iPad Integration
- Microsoft SQL Server Configuration and Development
- SharePoint Server Planning and Hybrid Integration
- Disaster Recovery Expertise and Business Continuity Preparedness
- Microsoft Teams consulting
- Skype for Business Server Planning and Deployment Consulting
- Virtualization Management Consulting
- NetApp SAN Storage Consulting
Support Delivery Alternatives for Bridgeport, Connecticut Businesses
Progent has a selection of options for providing small and midsize businesses and local governments with affordable computer services for technical support, system architecture, and IT management. Progent's paradigm for providing network support services is built on the Help Desk Call Center structure familiar to larger IT support organizations. Progent's Helpdesk Support Model ensures rapid support, thorough service documentation, consistent follow-up, and strict cost control across a range of IT support delivery modes that include remote repairs, on-premises support, and top-tier consulting.
- Online Service
Progent’s Technical Response Center provides emergency and scheduled remote assistance for Windows, Linux, Apple Mac, and Cisco-based environments in the United States and worldwide. Progent's certified service experts can help clients to troubleshoot and repair network issues without the expense or delay of on-premises service calls. The background of Progent's network engineers makes it possible to handle most network issues rapidly. For complex issues, Progent's breadth of expertise allows the support team to escalate trouble tickets to advanced specialists. Progent provides a streamlined, web-based registration procedure for new clients to address emergency situations and Progent bills by the minute with no startup charges or minimums, so you pay only for the assistance you receive. Specialists you can access remotely include Cisco-premier CCIE network engineers, Microsoft-Premier MCSEs, and CISM-certified security professionals. Find out additional information about Progent's remote network troubleshooting expertise. - Onsite Support
Progent offers onsite technical assistance for registered clients in larger cities in the United States. Progent's on-site service technicians can operate in conjunction with Progent's online service engineers to give small businesses the ideal combination: in-person support professionals when you need them as well as the remote expertise of Progent's seasoned staff of IT engineers, security professionals, and business application programmers. The wait time for in-person support visits is typically less than 24 hours. Progent requires no sign-up or retainer fee for registering as a Progent client for onsite support. Learn more concerning how and why to register for Progent's in-person network service. - Help Desk Call Center
Progent's Standard Help Desk Services provide small businesses a comprehensive solution that manages all facets of remote desktop support from service requests through ticketing, screen sharing, progress tracking, problem resolution, and management reports. Progent provides help desk services at a significant discount from Progent's normal desktop support rates, and Progent can provide the option of fast on-demand escalation to Level 2 and Level 3 experts to handle challenging problems. For details, visit Online Help Desk Services. - Consulting Expertise
Progent provides small and midsize companies affordable availability of world-class IT professionals who can deliver assistance with critical products and technologies including - Windows Server 2019 migration consulting, Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Windows Server expertise, Cisco network infrastructure, network security engineering, fault tolerant it system design, virtualization strategies, plus integration, programming and training for business applications such as financials, ERP, business analytics, CRM, and office productivity packages. Progent can provide assistance with one-shot projects including office moves and massive system upgrades, longer term projects like management analytics software programming and support, relational database application programming and DBA services, and web development, on-going services such as Microsoft System Center 2012 Operations Manager expertise and Operations Manager 2016 consulting services for IT infrastructure health monitoring and system management, or emergency response like data restoration and malware removal.
- Private Cloud Hosting Services
Progent's Private Cloud hosting provides complete hosting for all of a small or midsize company's servers in a setting that not only provides the highest degree of availability and extensibility but that is in addition simple for clients to migrate to a different support firm or to move internally whenever your business situation warrants it. Progent's Private Cloud hosting service is structured around mature virtual server techniques that allow companies with multi-vendor networks to benefit significantly on the costs of capital equipment, system support, and network management while getting world-class availability and an unprecedented level of vendor flexibility. In contrast to ordinary Software as a Service hosting offerings, Progent's Private Cloud Hosting Service covers all server-based software in a single centrally managed solution, can handle the multi- platform and non- standardized environments common with smaller companies, and keeps ownership of the software licenses in the client's hands so that moving to a different virtualized host is fast, safe, and affordable. This eliminates becoming a prisoner of a single hosting service while still providing all the economies related to SaaS hosting alternatives. - Hybrid Cloud Planning and Integration Consulting Services
Progent can provide advanced remote support services to help companies of all sizes integrate their IT infrastructure with leading public cloud platforms such as Azure and Amazon Web Services. Progent can help you to design and administer hybrid environments that support Windows and Linux systems and apps in either cloud-only solutions or in hybrid network models that utilize on-premises resources as well as cloud services. To help you to integrate cloud services with networks, Progent can provide a variety of public cloud integration support services that include Office 365 integration with on-premises Exchange deployments, Azure planning and integration services, Amazon Web Services cloud migration, Amazon Web Marketing Service (WMS) development and troubleshooting, and Google Cloud Platform integration consulting. Progent has more than two decades of background providing advanced consulting support online, and Progent can make sure you complete your cloud integration initiatives on schedule and within your budget.
Progent's value-priced ProSight portfolio of outsourced network management services is designed to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all aspects of information assurance. ProSight managed services offered by Progent include:
- ProSight Active Security Monitoring: Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring is an endpoint protection service that utilizes next generation behavior analysis tools to defend endpoints and physical and virtual servers against new malware attacks like ransomware and email phishing, which easily escape traditional signature-based AV tools. ProSight Active Security Monitoring safeguards on-premises and cloud resources and offers a single platform to manage the complete malware attack progression including protection, detection, containment, cleanup, and forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against new threats. Read more about Progent'sProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense. - ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
Progent's ProSight Enhanced Security Protection services offer economical multi-layer security for physical servers and virtual machines, workstations, smartphones, and Exchange email. ProSight ESP utilizes adaptive security and modern behavior analysis for continuously monitoring and responding to security assaults from all vectors. ProSight ESP provides two-way firewall protection, penetration alarms, device control, and web filtering through cutting-edge technologies incorporated within a single agent accessible from a unified control. Progent's data protection and virtualization consultants can assist you to plan and configure a ProSight ESP environment that addresses your company's unique needs and that helps you achieve and demonstrate compliance with legal and industry data security regulations. Progent will help you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that call for urgent attention. Progent can also help your company to install and test a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous cyber attack like ransomware. Find out more about Progent'sProSight Enhanced Security Protection unified physical and virtual endpoint protection and Exchange filtering. - ProSight Data Protection Services: Managed Backup
ProSight Data Protection Services from Progent provide small and mid-sized organizations a low cost end-to-end service for secure backup/disaster recovery (BDR). For a fixed monthly price, ProSight DPS automates and monitors your backup activities and allows rapid recovery of vital files, applications and VMs that have become unavailable or corrupted due to component failures, software bugs, natural disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR specialists can deliver advanced expertise to configure ProSight Data Protection Services to to comply with government and industry regulatory standards like HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can assist you to recover your critical data. Read more about ProSight Data Protection Services Managed Cloud Backup. - ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
Progent’s ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for smaller businesses to map out, track, optimize and troubleshoot their networking hardware such as routers and switches, firewalls, and load balancers plus servers, client computers and other devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology maps are kept current, captures and manages the configuration of almost all devices on your network, monitors performance, and generates notices when issues are detected. By automating time-consuming management and troubleshooting activities, ProSight WAN Watch can knock hours off common chores such as making network diagrams, reconfiguring your network, finding appliances that require critical updates, or resolving performance problems. Learn more about ProSight WAN Watch network infrastructure management consulting. - ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's email filtering and encryption platform that incorporates the technology of top information security companies to provide centralized management and comprehensive security for your inbound and outbound email. The powerful structure of Progent's Email Guard integrates cloud-based filtering with a local gateway device to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. ProSight Email Guard's cloud filter serves as a first line of defense and keeps the vast majority of threats from making it to your security perimeter. This reduces your exposure to external threats and conserves system bandwidth and storage. ProSight Email Guard's onsite gateway device provides a further layer of inspection for inbound email. For outbound email, the on-premises gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The onsite security gateway can also assist Exchange Server to monitor and safeguard internal email traffic that stays inside your security perimeter. Learn more about Progent'sEmail Guard spam filtering, virus blocking, email content filtering and data leakage prevention. - ProSight LAN Watch: Server and Endpoint Monitoring
ProSight LAN Watch is Progent’s server and desktop monitoring service that incorporates advanced remote monitoring and management (RMM) technology to keep your IT system running efficiently by checking the state of critical computers that power your information system. When ProSight LAN Watch detects an issue, an alert is transmitted immediately to your specified IT management personnel and your assigned Progent engineering consultant so any looming problems can be resolved before they have a chance to disrupt productivity Find out more details about ProSight LAN Watch server and desktop monitoring services. - ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a protected fault tolerant data center on a high-performance virtual machine host configured and maintained by Progent's network support professionals. With Progent's ProSight Virtual Hosting service model, the client owns the data, the OS platforms, and the applications. Since the environment is virtualized, it can be ported easily to a different hosting solution without a time-consuming and difficult reinstallation procedure. With ProSight Virtual Hosting, you are not tied a single hosting provider. Find out more details about ProSight Virtual Hosting services. - ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, retrieve and safeguard data related to your network infrastructure, processes, business apps, and services. You can quickly find passwords or IP addresses and be alerted automatically about impending expirations of SSL certificates or warranties. By updating and organizing your IT documentation, you can eliminate up to half of time wasted looking for vital information about your IT network. ProSight IT Asset Management features a centralized location for storing and collaborating on all documents related to managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT data. Whether you’re making improvements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the knowledge you require when you need it. Learn more details about Progent's ProSight IT Asset Management service.
Progent's ProSight Network Audits are a quick and affordable alternative for small and medium-size businesses to get an objective evaluation of the health of their network. Based on some of the top remote monitoring and management (RMM) tools in the industry, and overseen by Progent's world-class team of IT professionals, ProSight Network Audits show you how closely the deployment of your essential infrastructure assets adhere to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver instant ROI such as a more manageable Active Directory environment. Both also include a year of state-of-the-art remote network monitoring and management (RMM). Benefits can include simpler management, better compliance with government and industry security regulations, higher utilization of network resources, quicker troubleshooting, more dependable backup and restore, and less downtime. Read more about ProSight Network Audits IT infrastructure assessment.
Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is an affordable service centered on a phone interview with a Progent information assurance expert. The interview is intended to evaluate your company's ability either to stop or recover rapidly after an assault by a ransomware strain like Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you directly to gather information about your current security profile and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can follow industry best practices to deploy a cost-effective security and backup system that meets your company's needs. For details, see Progent's ProSight Ransomware Preparedness Report Service.
Unique Advantages of Working with Progent
As a Microsoft-certified Partner and Small Business Specialist, Progent is a recognized leader in supporting the core network software and office productivity applications used by most small and medium-size companies and local governments. As a Cisco-qualified partner, Progent also offers expertise for an increasingly sophisticated array of infrastructure technologies such as PIX and ASA firewalls, switches, routers, voice-over-IP options, and wireless connectivity. In addition, Progent's
CISSP-Certified security experts,
CISM-authorized security professionals, CISA-certified security audit specialists and GIAC-qualified information assurance professionals can provide a business-wide view of system protection and can help with advanced security programs such as SIEM solutions to help enterprises meet business guidelines and statutory regulations for IT information security and incident reporting.
The breadth and depth of Progent's engineering team offer a powerful array of advantages to customers trying to increase the business value of their information system within an affordable budget. These advantages include:
- Best Methodology
Progent’s team of Microsoft and Cisco Premier consultants average longer than ten years of hands-on professional experience, in the trenches of IT service, performing a wide variety of technical tasks for a large mix of customers. Every Progent support professional shares a proven collection of personal best practices which are combined into shared leading practices training that Progent instills in its consulting staff. This guarantees that you get not only expert technical capability, but also a consultant with field-tested methods for solving actual IT problems quickly. Find out additional information about Progent's best practices for network consulting. - Value Pricing
Progent's pricing policy is to bill for remote support and on-site help by the minute. As a result, you are charged only for received services. Progent does not demand a more expensive rate for after-hours or emergency support, and Progent does not bill for travel except for urgent calls where on-site work is less than 4 hours. In addition, Progent imposes no registration charge and asks no monthly commitment for support services delivered during normal business hours. Many support organizations demand substantial minimum fees or bill in increments of fifteen minutes or longer. Progent's one-minute pricing granularity eliminates big bills for quick fixes. Another benefit of granular pricing is that your company are less tempted to permit simple problems to stay unaddressed until they become big ones. Learn additional information concerning Progent's value pricing for IT outsourcing. - Full Documentation of IT Services
Progent has developed a comprehensive service reporting system that records and organizes complete documentation for all delivered support activities. Unlike some freelance consultants or small service firms who provide scant documentation or specifics of services done, each service provided by Progent is accompanied by full documentation. Every Progent consultant has access to the support documentation sent by each staff member to each customer. The discipline of documenting and archiving support activity results in more efficient service and eliminates a slew of common misfortunes such as when a service client is effectively held hostage to a consultant who refuses to release vital service information. Learn additional information concerning Progent's documentation of IT outsourcing services. - Knowledge Transfer
Progent practices information transfer from Progent's support experts to clients. By educating customers to resolve technical issues that are within their scope, Progent can concentrate on offering hard-to-find skills where Progent has few competitors. Small companies who utilize independent service providers or who employ in-house support personnel benefit when Progent transfers knowledge about critical technology and proven methodologies to make their IT environments more robust, protected, and productive. Read more concerning Progent's knowledge transfer services.
Contact Progent
In case your Bridgeport, Connecticut business needs to contact Progent to find out about network outsourcing, consulting, or tech support services, phone
Immediate Online Technical Support
For immediate online assistance, you can call Progent's Help Desk Call Center toll-free at
An index of content::
Herakles Data Center Test Lab Engineers
QoS Test Lab Consultancy
Progent's Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center can be used for testing mission-critical applications, developing efficient system upgrade methodologies, evaluating and tuning performance, planning or verifying business continuity solutions, mitigating compatibility problems, and establishing training environments for the latest technologies. For Progent clients who lack adequate internal resources to configure effective test environments, Progent's Test and Training Lab cuts capital costs and technical risk and helps keep critical network projects on schedule.
Meraki Wi-Fi 6 AP Help and Support
Consultant Services Meraki Wi-Fi AP Management
Progent's Cisco-Meraki Wi-Fi access point consultants can assist you to plan, configure, administer and debug Cisco's Meraki-based Wi-Fi networks for deployments ranging from a small office to a large campus or a nationwide enterprise. Progent can also help clients to incorporate other Cisco appliances for streamlined management.
Linux Network Monitoring Technical Support
MRTG for Linux Engineers
Network monitoring commonly consists of observing a network’s resource usage in order to identify data traffic backups or troubleshoot hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free network monitoring tools that work under Linux or UNIX and can be deployed to observe multi-OS networks where Linux and Windows coexist. Progent's system support consultants can help you take advantage of both these tools to tune and repair your network. Progent's Linux consulting services provide small businesses and developers help with managing and supporting UNIX and Linux networks that coexist with Windows-based products.
SharePoint Server 2007 IT Consultant
Network Consulting Microsoft SharePoint Server
Progent’s Microsoft-certified consultants offer organizations of any size consulting, technical support, and development services for SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise solution that uses web-based technology for efficiently connecting people, teams and data. Microsoft SharePoint offers a common location for your workers or customers to connect to, organize, share and interact with useful data, documents, and software and to communicate with one another. Microsoft SharePoint allows faster and more intelligent decisions, more effective sharing across teams and more streamlined business processes. Windows SharePoint Services join workers, customers, workgroups and major tasks with the information they’ve created in a manner that makes data easy to locate, retrieve and re-use. Progent's certified SharePoint experts can assist your organization to maintain your current SharePoint ecosystem or upgrade to the latest release of SharePoint Server or to SharePoint Online.
SCCM Application Management Online Help
SCCM Distribution Point IT Consultant
System Center Configuration Manager automates application and device deployment across multiple sites, centralizes security and compliance settings management, inventories network assets, protects against corporate data leakage, performs network health reporting, allows safe self service, and offers a common control mechanism for managing multi-OS networks based on on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM consulting team and Azure cloud integration experts can assist your organization with any aspect of designing, implementing, operating and troubleshooting a System Center Configuration Manager solution for on-premises, cloud-based, or hybrid environments.
Remote Access Network Engineer
Cisco RADIUS Security Remote Consulting
Cisco's network security and remote connection products for small organizations provide a full line of manageable security products to help safeguard your wired and wireless information system. Cisco's VPN product family features switches, firewalls, intrusion detection devices and Virtual Private Network concentrators. Progent's professional consulting staff includes field-proven specialists with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional certifications who are able to help your company to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and additional Cisco security solutions that align most closely with your company objectives.
Remote Monitoring and Reporting Consultant
Operations Manager On-site Support
Small to mid-sized businesses can now enjoy all the advantages of Microsoft Operations Manager and also have quick access to Progent’s Microsoft and Cisco certified network support experts. With Progent's economically priced IT support packages, mid-size businesses can select a simple co-sourcing package based on Operations Manager with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing package. Progent offers expertise in Microsoft Operations Manager to provide small business networks enterprise-class availability, protection and performance.
Specialists Microsoft Exchange Server 2010 Upgrade
Exchange Server 2010 Upgrade Professionals
Progent's Microsoft-certified network experts can help your organization to determine the value of Exchange 2010 for your business and can help your IT staff to design and carry out an efficient migration to Microsoft Exchange Server 2010 from Exchange Server 2003 or Exchange 2007 that will offer fast payback by improving your workers' efficiency, cutting the cost of hardware and service, streamlining administration, and consolidating your key communications platforms.
SCCM 2016 and SQL Server 2016 Integration
SCCM 2016 Application Management On-site Support
System Center Configuration Manager 2016 automates application and device deployment across multiple sites, streamlines compliance settings control, keeps track of network assets, protects against company data leakage, provides network health reporting, allows safe self service, and delivers a single control mechanism for managing multi-operating system networks based on on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud specialists can help your organization with any aspect of planning, installing, operating and troubleshooting a SCCM 2016 solution for local, cloud-based, or hybrid networks.
Best Remote Network Infrastructure Monitoring Consult
Active Directory Health Report Engineer
Progent's ProSight Network Audits offer a fast and low-cost way for small and mid-size businesses to obtain an unbiased evaluation of the health of their network. Powered by a selection of the top remote monitoring and management tools in the industry, and overseen by Progent's world-class team of information technology experts, ProSight Network Audits show you how closely the configuration of your core network assets conform to leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate ROI such as a cleaner and safer Active Directory implementation. Both options also provide the long-term advantages of advanced remote network monitoring and management (RMM) technology. These advantages can include easier network management, better compliance with information security standards, higher utilization of network resources, faster troubleshooting, more reliable backup and restore, and increased uptime.
Exchange Server 2000 Remote Technical Support
Microsoft Exchange 2000 Technology Consulting
Progent is one of the most expert information technology support companies for integrating email and messaging solutions based on Microsoft Exchange 2000. Progent specializes in helping small and mid-size businesses get all the benefits of Microsoft Exchange Server 2000 under typical scenarios such as updating from Microsoft Exchange 5.5, moving from an ISP-managed or POP3 e-mail environment, and using managed services for your Microsoft Exchange 2000 support.
Specialist ProSight Network Asset Report
Network Health Audit Services
Progent's ProSight Network Audits offer a quick and affordable alternative for small and mid-size organizations to obtain an objective evaluation of the overall health of their information system. Based on some of the top remote monitoring and management tools available, and supervised by Progent's certified group of IT experts, ProSight Network Audits help you see how well the configuration of your core infrastructure devices adhere to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver instant benefits like a cleaner and safer AD implementation. Both versions also provide the long-term benefits of state-of-the-art remote network monitoring and management (RMM) technology. These benefits can include simpler management, improved compliance with data security standards, more efficient utilization of network assets, faster problem resolution, more dependable backup and recovery, and increased uptime.
24-Hour Outsourcing Exchange 2003 Server Upgrade
Consultant Microsoft Exchange 2003 Upgrade
Progent's Microsoft Certified professionals can provide world-class consulting for enterprise-wide implementations of Microsoft Exchange 2007. Progent's consultants can show you how to plan multi-location Exchange Server 2007 rollouts or updates and can provide onsite personnel to help large companies with deployments of Exchange Server in the or any region covered by Progent's engineers.
Security Penetration Testing Cybersecurity Group
Cybersecurity Pen Testing Security Consultancy
Stealth intrusion testing is a key component of any overall network security strategy. Progent’s security experts can perform extensive penetration tests without the knowledge of your company's internal network support staff. Stealth penetration testing uncovers whether existing security defense systems such as intrusion detection alerts and event log analysis are correctly set up and consistently observed.
Juniper SRX Series Router Technology Consulting Services
Juniper SRX210 Router Cybersecurity Organizations
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Internal Cybersecurity Inventory Consulting
Cybersecurity Scan Consultant Services
Progent offers two low-cost service packages designed to allow small businesses to get an impartial security assessment from a certified security consultant. With Progent's External Security Inventory Scan, a security engineer administers an extensive examination of your network from beyond your company firewall to uncover potential risks in the security posture you expose to the public. With Progent's Internal Network Security Inventory Checkup, a certified security professional runs a system scan from a secure machine within your company firewall to uncover vulnerabilities to internal threats. Both security inventory services are set up and run from a protected external location.
Microsoft Exchange Server 2016 Migration IT Consultants
Exchange Server 2016 Upgrade IT Consultant
Progent can assist you in all phases of your upgrade to Exchange 2016 such as designing HA architecture for a local, cloud-based or hybrid environment; server and CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V design; determining storage requirements for your VMs, databases and logs; configuring hardware load balancing (HLB) for fault-tolerant CAS services; planning, building and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Automated Desktop Management Online Consulting
ProSight Patch Management Automation Technical Consultant
ProSight LAN Watch is Progent’s server and endpoint monitoring service that uses state-of-the-art remote monitoring and management (RMM) technology to help keep your network running at peak levels by checking the state of critical devices that drive your network environment. When ProSight LAN Watch uncovers a problem, an alarm is transmitted immediately to your specified IT management personnel and your assigned Progent engineering consultant so that all potential issues can be addressed before they can impact productivity.
Small Business WAP500 AP IT Consulting
Small Business 300 AP Computer Consultants
Cisco's Small Business 100, 300 and 500 series of wireless access points are Linux-based devices intended as value-priced Wi-Fi APs for light workloads. Progent's Cisco CCIE Wi-Fi infrastructure consultants offer online or onsite configuration and troubleshooting support to help you to plan, implement, update, tune, manage and debug Cisco Small Business wireless AP environments of any size or architecture.
Microsoft LCS Server Specialists
Top Live Communications Server Technical Support Services
MS Communications Server provides Instant Messaging and presence in a scalable, enterprise-grade package featuring advanced protection, seamless integration with popular Microsoft products, an extendable, standards-based development platform, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. The product allows lower costs and elevated operational efficiencies, enhanced individual output, and better intellectual property security. MS Communications Server has been replaced by Lync, which itself has been replaced by Skype for Business. Progent's certified IM and Presence consultants can provide remote and on-premises support and mediation help for your Office Communications Server 2007 environment and can assist your organization to assess the costs and benefits of migrating to Microsoft's Skype for Business. Progent can also assist you to design and implement a smooth upgrade that will add significant strategic value to your information network
Microsoft SQL Server Application Consulting
Microsoft MS SQL Consultants
Progent's certified SQL Server application developers and DBAs can provide remote consulting to help businesses of all sizes to build, administer, and troubleshoot applications based on the Microsoft SQL Server RDBMS platform and Microsoft's .NET architecture. Progent's SQL Server experts offer help with any phase of the application life cycle in environments that range from small office databases to VLDB applications and enterprise-class data warehousing.
Nexus 7000 Switch Network Consultant
Nexus Switch Network Consulting
Cisco Nexus series switches are designed to provide the throughput, expandability, dependability, virtualization support, density, data protection and manageability needed to act as the foundation of a world-class data center. Progent's CCIE-certified Nexus switch experts are available to provide online and on-premises consulting expertise to assist you to plan an optimal network architecture, build pilot environments to validate your switching solution, install and configure Nexus switches, define and implement appropriate policies, perform security and compliance tests, set up advanced monitoring, consolidate resources through virtualization technologies, troubleshoot switching and routing issues, optimize performance, perform capacity planning, and set up the powerful zero-downtime capabilities available for Cisco's Nexus family of switches. Progent's consultants can also help you to upgrade non-disruptively from outdated Nexus switches or Catalyst switches to current Nexus switches.
Meraki Switch and AP IT Services
Meraki Switch Upgrade Specialists
Cisco's Meraki MS family of switches are designed for sites that go from branch offices to campuses. Progent's Cisco-certified CCIE consultants can provide affordable remote consulting expertise to assist your company to design and deploy a productive network solution based on Meraki MS switches, streamline network administration with Meraki's cloud-based management tools, set up policies to ensure security and compliance, develop and test a disaster recovery strategy, and troubleshoot issues associated with any facet of your Meraki ecosystem. Progent can also assist your company to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless access points to build a unified networking infrastructure.
Microsoft Expert Server Training
Network Skills Transfer
Progent is committed to information transfer from Progent's support experts to clients. By teaching customers to deal with problems that are within their scope, Progent can concentrate on providing high-value services where Progent has few competitors. Mid-size companies who utilize familiar freelance service providers or who maintain in-house IT personnel benefit when Progent transfers knowledge about new technology and tested processes to make their IT environments more reliable, protected, and productive.
VPN Technology Consulting Services
Top Cisco Virtual Private Network Online Help
Progent’s Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or mid-size company integrate and support Cisco’s security and Virtual Private Network technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both off-site access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are easy to administer and offer the flexibility to evolve with your growing business requirements. Progent’s Cisco-Premier network consultants support Cisco’s comprehensive family of hardware and software aimed at eliminating data theft, virus and worm assaults, Denial of Service attacks, and other threats to your network. Progent can show you how to integrate Cisco products to achieve secure access, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a central client access control framework for user authentication, authorization, and accounting from a graphical Web interface.
Catalyst 802.11ax Access Point Consulting
Catalyst 802.11ax Access Point Online Consulting
Progent's Cisco Catalyst 9100 Series Wi-Fi 6 Wireless Access Point consultants can provide economical online and onsite support for Catalyst next-generation Wi-Fi 6 wireless access points (WAPs).
Technical Support Services SQL Server 2019 High Availability
Emergency SQL Server 2019 Performance Tuning Online Support
Progent's Microsoft-certified SQL Server 2019 experts can help your organization to evaluate the advantages for upgrading to SQL Server 2019 and can provide fast online or on-premises access to consulting experts in solution design and integration, application development, SQL Server management, and network security.
Top Ranked Computer Consulting wireless IP phones and CUCM
Top Rated wireless VoIP phone integration On-site Technical Support
Cisco's wireless IP phones are hardened wireless handsets intended for professionals who are on the move within campus, warehouse, retail or other venues where IT management wants user endpoints that offer more control, security and durability than is possible with the BYOD mode of mobile communications. Integration of Cisco's wireless IP phones usually requires that IT teams configure and fine tune many components of your Wi-Fi infrastructure such as wireless access points, switches, Cisco wireless LAN controllers, and network management tools. Progent's Cisco-certified experts can provide online and on-premises assistance to help you build and manage a Cisco wireless VoIP phone solution by delivering services that range from troubleshooting the configuration of a wireless VoIP phone or access point to providing comprehensive project management outsourcing or co-sourcing services for modernizing the wireless architecture of a campus.
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