Bridgeport, CT Remote Support from World-class Computer Troubleshooting Experts
Progent's computer network help services can deliver your Bridgeport, CT business affordable and consistent access to world-class consulting engineers. By providing network consulting service when you require it, offering advanced expertise for key technologies, delivering unique services such as 24x7 server monitoring, and billing only for support you use, Progent offers your Bridgeport, Connecticut business an economical solution for maximizing the productivity of small business information systems. Whether you run an onsite system, rely on cloud-based resources, or have a hybrid cloud/on-premises network, Progent is the smart way for businesses to create and manage a robust and safe IT system and to benefit from quick availability of the seasoned help usually restricted to enterprises who are able to support a large in-house information technology organization.

For larger businesses, Progent offers co-sourcing and project management services to supplement the skills of your internal IT service staff. Co-sourcing can save money and minimize technical risks for big projects such as software design and development, disaster recover/business continuity planning, security evaluations, merging datacenters, or software migrations.

Progent can also provide the services of accredited experts to help your business to plan and implement a sensible cloud computing strategy.

Core Technical Areas Serviced by Progent for Business Networks in Bridgeport, Connecticut
Progent provides the support of accredited consultants for all facets of business network technology deployed in small and midsize companies. Products and technologies serviced by Progent's consultants include:

Support Delivery Options for Bridgeport, Connecticut Businesses
Progent has a variety of alternatives for providing small companies with cost-effective IT services for technical support, system architecture, hosting services, and network management outsourcing. Progent's paradigm for providing network support is based on the Help Desk structure familiar to larger IT support organizations. Progent's Helpdesk Support Mechanism promotes rapid response, thorough service records, reliable follow-up, and tight cost monitoring for a range of network service delivery modes that include online troubleshooting, in-person support, high-end consulting, as well as server and application hosting.

  • Remote Service
    Progent’s Technical Response Center provides emergency and routine remote service for Microsoft Windows, Linux, Apple, and Cisco-based systems in the United States and globally. Progent's seasoned support experts can help clients to troubleshoot and repair network problems without the expense or time loss of in-person support calls. The experience of Progent's IT engineers allows them to handle the majority of network problems rapidly. For the most complex problems, Progent's depth of expertise makes it possible to escalate troubleshooting tasks to advanced subject matter experts. Progent provides a streamlined, web-accessible registration procedure for new customers to address urgent situations and Progent bills per minute with zero sign-up charges or time minimums, so you pay only for the help you get. Experts available remotely include Cisco-certified CCIE network engineers, Microsoft-Premier MCSE consultants, and GIAC-certified security engineers. Find out more information about Progent's online network support expertise.

  • On-site Support
    Progent provides on-site computer assistance for signed-up clients in major metropolitan areas in the U.S. Progent's on-site service technicians can operate in tandem with Progent's online support engineers to give small and midsize companies the best of both worlds: in-person support technicians when you need them plus the on-line help of Progent's seasoned staff of network engineers, security professionals, and business software developers. The wait time for in-person service calls is typically less than 24 hours. Progent requires no start-up or retainer fee for becoming a Progent client for onsite support. Find out more details about how and why to sign up for Progent's in-person network service.

  • Help Desk Call Center
    Progent's Helpdesk Services are designed for small and midsize businesses and local governments who require fast and dependable access to an online Helpdesk with effective telephone assistance, online troubleshooting tools, and enough technical strength for all needed escalation. Since smaller businesses usually are constrained by tight information technology budgets and can spare scant management bandwidth for handling network support, Progent's Help Desk Services could be the most efficient way to make sure that small business information networks are always up and running. Learn more about Progent's Helpdesk services.

  • IT Consulting Services
    Progent provides small and midsize businesses affordable availability of world-class IT professionals who can deliver help with critical technologies such as
  • Windows Server 2019 migration services, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server expertise, Cisco network infrastructure, network protection engineering, high availability network engineering, virtualization strategies, plus configuration, programming and support for business applications including financials, ERP and MRP, management reporting, CRM, and office productivity packages. Progent can help with one-time projects such as office relocations and major system migrations, longer term initiatives like management reporting software development and support, relational database application programming and DBA services, and web design, continuing support including Microsoft System Center 2012 Operations Manager support and Operations Manager 2016 consulting for network monitoring and system management, or urgent response like disaster recovery and virus cleanup.

  • Application Server Hosting
    Progent offers hosting for vital applications like Exchange Server and SQL Server to provide small and midsize businesses with greater degrees of reliability, security, and performance than is feasible with the type of in-house data center that is realistically affordable for most small organizations. Because Progent uses the same data centers that support the gear of many of the world's largest information technology organizations, Progent can eliminate the expense of creating and maintaining the infrastructure needed for enterprise-class cooling, power backup, and uninterruptible Internet access. For managed applications, Progent can also ensure that patches and revisions remain current, protection and efficiency is constantly tracked, and systems are consistently backed up and available for full and rapid restoration. Find out more about Progent's hosting services for Exchange and other critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting service offers complete hosting for the entirety of a small organization's production servers in a setting that not only delivers the highest degree of fault-tolerance and scalability but that is in addition convenient for clients to migrate to a different support firm or to move internally when your circumstance warrants it. Progent's Private Cloud hosting is built around mature virtual server techniques that permit businesses with mixed networks to benefit significantly on the expense of capital equipment, infrastructure support, and IT management while getting world-class availability and an unparalleled degree of vendor options. Unlike ordinary Software as a Service (SaaS) hosting offerings, Progent's Private Cloud Hosting Service covers all server-centric applications in one centrally managed service, can support the multi- OS and non- standardized networks common with smaller companies, and keeps control of the licenses in the customer's hands so that migrating to a different virtual host is fast, safe, and inexpensive. This eliminates becoming a prisoner of a specific hosting provider while still offering all the savings related to SaaS hosting services.

  • Hybrid Cloud Planning and Integration Consulting
    Progent can provide advanced online consulting services to help organizations of any size integrate their networks with popular public cloud platforms such as Microsoft Azure and Amazon Web Services. Progent can assist your it team to design and manage cost-effective environments that support Windows and Linux operating systems and apps in both cloud-only systems or in hybrid architectures that utilize local resources as well as public clouds. To help you to integrate cloud services with networks, Progent can provide a variety of public cloud migration services that include Office 365 integration with on-premises Exchange, Microsoft Azure design and deployment consulting, Amazon AWS cloud integration, and Amazon Web Marketing Service programming and debugging. Progent has over 15 years of experience providing high-level consulting expertise online, and Progent can make sure you successfully carry out your cloud integration projects on schedule and within your budget.
Progent's Flat-rate Managed Services for Remote Network Management
Progent's value-priced ProSight series of managed services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance and compliance. ProSight managed services offered by Progent include:
  • ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes next generation behavior analysis technology to defend endpoint devices as well as physical and virtual servers against modern malware attacks such as ransomware and email phishing, which easily escape traditional signature-matching anti-virus products. ProSight Active Security Monitoring safeguards local and cloud-based resources and offers a unified platform to manage the complete malware attack progression including filtering, infiltration detection, mitigation, cleanup, and post-attack forensics. Key features include single-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against new threats. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
    ProSight Enhanced Security Protection (ESP) services deliver ultra-affordable in-depth protection for physical servers and virtual machines, workstations, mobile devices, and Exchange email. ProSight ESP utilizes contextual security and modern behavior analysis for continuously monitoring and reacting to security threats from all attack vectors. ProSight ESP provides two-way firewall protection, intrusion alarms, endpoint management, and web filtering through cutting-edge tools incorporated within one agent managed from a single console. Progent's security and virtualization consultants can help your business to design and configure a ProSight ESP environment that meets your company's unique needs and that helps you achieve and demonstrate compliance with government and industry data protection standards. Progent will help you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that require urgent attention. Progent can also assist your company to set up and verify a backup and restore solution like ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Exchange email filtering.

  • ProSight DPS: Managed Cloud Backup and Recovery
    ProSight Data Protection Services from Progent offer small and mid-sized organizations a low cost and fully managed service for reliable backup/disaster recovery. Available at a fixed monthly cost, ProSight Data Protection Services automates your backup processes and allows fast recovery of critical files, apps and VMs that have become lost or damaged due to component failures, software bugs, natural disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local storage device, or to both. Progent's backup and recovery specialists can provide advanced expertise to set up ProSight DPS to to comply with regulatory standards such as HIPPA, FINRA, PCI and Safe Harbor and, whenever needed, can assist you to restore your critical data. Find out more about ProSight DPS Managed Backup.

  • ProSight WAN Watch: Infrastructure Management
    Progent’s ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for smaller organizations to diagram, monitor, reconfigure and debug their networking appliances such as switches, firewalls, and load balancers plus servers, printers, endpoints and other devices. Incorporating cutting-edge RMM technology, ProSight WAN Watch makes sure that network maps are kept current, copies and manages the configuration information of almost all devices on your network, tracks performance, and generates alerts when problems are discovered. By automating tedious management and troubleshooting activities, WAN Watch can knock hours off common chores such as making network diagrams, expanding your network, finding devices that require critical updates, or resolving performance bottlenecks. Learn more details about ProSight WAN Watch network infrastructure monitoring and management consulting.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email security solution that uses the services and infrastructure of top information security companies to provide centralized management and comprehensive protection for your inbound and outbound email. The powerful structure of Email Guard combines a Cloud Protection Layer with an on-premises security gateway device to offer advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-based malware. ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and keeps the vast majority of threats from reaching your security perimeter. This reduces your vulnerability to external attacks and conserves network bandwidth and storage. ProSight Email Guard's onsite gateway device adds a further level of analysis for incoming email. For outgoing email, the local security gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that stays inside your security perimeter. Find out more about Progent's Email Guard spam filtering, virus blocking, email content filtering and data leakage prevention.

  • ProSight LAN Watch: Server and Desktop Monitoring and Management
    ProSight LAN Watch is Progent’s server and desktop monitoring service that uses advanced remote monitoring and management (RMM) techniques to help keep your IT system operating at peak levels by checking the state of critical computers that drive your information system. When ProSight LAN Watch detects an issue, an alert is sent immediately to your designated IT management staff and your assigned Progent engineering consultant so that all looming problems can be addressed before they can impact productivity Find out more details about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small business can have its critical servers and applications hosted in a protected fault tolerant data center on a high-performance virtual host set up and managed by Progent's network support professionals. Under the ProSight Virtual Hosting service model, the client retains ownership of the data, the OS platforms, and the apps. Because the system is virtualized, it can be ported immediately to an alternate hosting environment without a lengthy and difficult reinstallation procedure. With ProSight Virtual Hosting, your business is not locked into one hosting service. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, retrieve and safeguard information about your network infrastructure, processes, applications, and services. You can quickly find passwords or IP addresses and be warned automatically about impending expirations of SSLs ,domains or warranties. By cleaning up and managing your network documentation, you can eliminate as much as half of time wasted looking for vital information about your network. ProSight IT Asset Management includes a centralized repository for storing and sharing all documents related to managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether you’re planning enhancements, doing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you require the instant you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable way for small and mid-size organizations to obtain an objective assessment of the overall health of their IT system. Based on a selection of the leading remote monitoring and management tools in the industry, and overseen by Progent's certified team of information technology professionals, ProSight Network Audits help you see how well the deployment of your core infrastructure assets adhere to best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver immediate ROI such as a cleaner Active Directory environment. Both versions also come with a year of advanced remote network monitoring and management (RMM). Benefits can include easier network management, better compliance with government and industry security standards, higher utilization of IT assets, faster troubleshooting, more reliable backup and recovery, and higher availability. Learn more information about ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is a low-cost service centered on a brief phone interview with a Progent backup/recovery consultant. The interview is designed to help assess your organization's preparedness either to stop or recover rapidly after an attack by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you directly to collect information about your current AV defense and backup system, and Progent will then produce a written Basic Security and Best Practices Report describing how you can apply industry best practices to create a cost-effective security and backup system that meets your company's needs. For details, visit The ProSight Ransomware Preparedness Report.

Unique Benefits of Teaming with Progent
As a Microsoft-certified Partner and a Microsoft Small Business Specialist, Progent is an acknowledged leader in supporting the fundamental system software and productivity applications important to the majority of small and mid-size companies and local governments. As a Cisco-authorized partner, Progent also can provide expertise for an increasingly sophisticated array of infrastructure products such as PIX and ASA firewalls, routers and switches, voice-over-IP solutions, and wireless connectivity. In addition, Progent's CISSP-Certified security consultants, CISM-certified security professionals, CISA-authorized security audit consultants and GIAC-certified information assurance experts can provide a company-wide view of network security and can help with complex security programs such as SIEM solutions to help enterprises comply with industry guidelines and statutory regulations for IT data protection and reporting.

The breadth and size of Progent's consulting staff bring a unique array of advantages to companies wishing to maximize the productivity of their information system within a realistic budget. These advantages include:

  • Best Practices
    Progent’s team of Microsoft and Cisco Premier Certified experts average more than ten years of hands-on professional background, at the forefront of IT support, performing a broad range of IT tasks for an extensive mix of customers. Every Progent support professional shares a refined collection of personal best practices which are combined into shared leading practices training that Progent teaches its support staff. This guarantees that you get not just world-class technical skills, but also a support engineer with proven methods for repairing real-world network problems quickly. Read additional information about Progent's best practices for network consulting.

  • Efficient Pricing Structure
    Progent's pricing model is to charge for phone support and on-premises visits per minute. Consequently, you are invoiced only for received support. Progent does not demand a more expensive rate for off-hours or urgent service, and Progent does not bill for travel except for emergency calls where on-site work is less than four hours. In addition, Progent imposes no startup charge and requires no retainer for support services delivered during regular business hours. Many service firms demand substantial minimum payments or charge in increments of a quarter hour or more. Progent's small pricing granularity eliminates king-size bills for quick solutions. An additional advantage of granular pricing is that clients will not be inclined to allow simple problems to fester until they grow into major problems. Find out additional information about Progent's value pricing for IT outsourcing.

  • Complete Reporting of Network Support
    Progent has created a comprehensive service reporting system that stores and formats detailed documentation for all delivered support activities. Unlike many freelance consultants or small service firms who provide scant documentation or specifics of tasks done, each service delivered by Progent is tracked by comprehensive documentation. Each Progent consultant has access to the support reports sent by every consultant to every customer. The practice of detailing and archiving support records results in more efficient service and eliminates a variety of common misfortunes such as when a support client is virtually held hostage to a consultant who refuses to release the keys to the kingdom. Learn additional information concerning Progent's documentation of IT outsourcing services.

  • Information Transfer
    Progent practices information transfer from Progent's support experts to customers. By educating customers to resolve problems that are within their scope, Progent can focus on offering hard-to-find skills where Progent faces little competition. Small companies who utilize independent service providers or who employ internal IT staffs gain when Progent transfers knowledge about new technology and proven processes to make their IT environments more robust, protected, and efficient. Learn more concerning Progent's knowledge transfer services.

Contact Progent
In case your Bridgeport, Connecticut business needs to contact Progent for network outsourcing, consulting, or tech support, call 800-993-9400 or go to Contact Progent.

Immediate Remote Technical Help
For fast remote technical support, you can call Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).



An index of content::

802.11ac Migration Troubleshooting 8500 Wireless Controller Help and Support
Systems Management Server Remote Support Services
SMS Upgrade Onsite Technical Support

Systems Management Server provides added capability for change and configuration management of Windows-based networks via introducing Feature Packs. Feature Packs lower the net administrative costs of managing and configuring software products by making it simpler to install system images, manage mobile devices, and run management utilities. In addition to alerting you about ways to save management expenses by installing Microsoft SMS 2003 Feature Packs, Progent's consultants can help you prepare and implement IT projects involving processes that Feature Packs are intended to make more efficient. Progent's migration and upgrade services can minimize spending and reduce business disruption as you transition to new operating systems and applications. Progent's wireless consulting experts can show you how to define sensible processes and policies to manage handheld computers and smart mobile phones so your field force stays efficient and secure. Progent's CISSP-certified consultants and CISM-certified security experts can help you develop a security strategy that incorporates standards, processes and technologies to keep your IT network safe.

Arlington SQL Server 2012 Setup Microsoft SQL Server 2016 Consulting Company Arlington, TX
Outsourcing for Internet Security and Acceleration Server
Microsoft Experts Microsoft Proxy Server Support

Progent's Microsoft-certified ISA Server 2004 consulting experts have extensive backgrounds with Internet Security and Acceleration Server configuring ISA Server-based security installations for information systems with many sites, remote users, and line-of-business web applications. Progent's ISA Firewall consultants are available to assist your small business in designing and deploying an installation of ISA Server 2000 or ISA Server 2004 that supports your network protection needs without adversely restricting your network accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any later editions of ISA Server.

Assessment for BlackBerry Exchange Augusta, GA BlackBerry BES Management
BES Express Professionals Specialists
Apple OS X Network Consultant
Macintosh OSX Online Support

Progent's consultants offer Apple macOS and OS X users a variety of services such as desktop support, Apple macOS and OS X consulting, Mac co-existence with Windows networks, Entourage and email help, network protection services, and custom training. Progent can help clients to upgrade to macOS from Mac OS X or earlier versions of Mac OS X and Progent can provide expertise with Apple macOS and Mac OS X applications. Progent can also help you with Apple iPhone integration and Apple iPad management, or migrating to iCloud services. For computer environments built solely on macOS or OS X or for networks incorporating a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the complexity of designing, integrating and supporting a network infrastructure that is reliable, secure, fast and able to achieve your organization's business goals.

Baton Rouge, LA Support Group Server Help for Baton Rouge
BlackBerry BES Express Engineers BES Express Consult
Boise, Idaho IT Consulting Group Boise Information Technology Consulting Firms
Bridgeport Connecticut Microsoft Computer Networking Group California Microsoft and Cisco Authorized Expert Davis Security Consulting Services
CISA Certified Security Expert Specialists for MySQL development MySQL Clustering Specialist
CISSP Certified Expert Lexington-Fayette Small Office IT Consultants Lexington-Fayette Network Security Consulting
CISSP Certified Security Fort Worth, Texas Network Consulting Services Network Support Consultant for Fort Worth
CISSP Network Consultants Cybersecurity Company in Cincinnati, OH
Call Desk Sharing Consultant Services
Extended Call Center Support

Progent’s Help Desk Co-management service allows your business to split responsibilities for Help Desk services transparently between your in-house IT staff and Progent's nationwide pool of veteran desktop support engineers and matter experts (SMEs). Progent’s Co-managed Help Desk service is a collaborative support solution built around the top shared professional services automation (PSA) tool for handling service requests, ticketing, responsibility, status tracking, and metrics.

CISSP Secure CISSP Technology Consulting
CISSP information Systems Audit Denver, Colorado Security Organizations for Firewall Denver, CO, Colorado Springs, CO, Aurora, CO, Lakewood, CO
Kentucky Small Business IT Consulting Company
Phone Support Specialists

Progent’s Technical Response Center (TRC) offers nationwide extended hours remote troubleshooting for networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service experts provide after-hours phone help and remote secure computer connection to isolate and repair network problems rapidly and affordably. The breadth of IT experience available from Progent's staff of country-wide service engineers makes it possible to escalate even the toughest network issues to qualified specialists as required. For critical problems, the TRC tries to respond to your request for service in less than one hour.

California Sacramento County Migration Support Sacramento County Small Business Server Support California
California San Ramon IT Consultant Cisco and Microsoft Certified San Ramon System Repair
ransomware virus recovery Specialists
ransomware recovery Professional

Progent's proven ransomware recovery experts can assist you to reconstruct a network victimized by a ransomware virus such as Ryuk, Dharma, Hermes, or Locky.

California Sonoma County Small Business IT Consulting Firms North Bay Small Business IT Consulting Group in California
Postini Support and Setup
Subscription for Anti-Virus

E-Mail Guard is a complete solution for blocking spam and viruses. E-Mail Guard addresses the security and administration of corporate email by offering continually updated spam and virus filtering, policy management, content testing, and protection against email-based DHA and denial of service attacks. E-Mail Guard also includes tracking, management and reporting utilities plus outbound email filtering to help you repair your email environment and specify and enforce corporate security policy.

Catalyst Switch IOS IT Services Network Consultants for Catalyst 2940 Switch
Network Consultants for SPS
Office SharePoint Server 2010 Computer Consulting

Progent's Microsoft-certified experts can help you rationalize the economic justification for implementing SharePoint Portal Server 2007, consult with you on the most appropriate version of SharePoint Server for your application, offer configuration and deployment services, help you to install Microsoft SQL Server as a supporting DBM, improve your network integrity, integrate your off-the-shelf and custom application programs to operate with Microsoft SharePoint Server 2007, develop a company-wide security strategy that includes portal technology, and deliver maintenance and Help Desk support.

CentOS Linux, Solaris, UNIX Professional IT Consultants for Slackware Linux, Sun Solaris, UNIX
Chicagoland Employment for Microsoft Certified Remote Consultant Network Support Employment Opportunities Chicago Downtown
Chief Information Officer Outsourcing Consulting Services Chief Information Officer Outsourcing Engineer
Services for Polycom RTX Telepresence
 SCOPIA Video Conferencing Engineers

Progent offers the services of a certified engineer with expertise deploying products from the leading video conferencing/telepresence vendors such as Cisco/Tandberg, Polycom, LifeSize and Radvision and can help you to design, configure, expand, or maintain a video conferencing solution that preserves your investment and maximizes the strategic value of your information system. Progent also offers the services of network infrastructure engineers who can assist companies of all sizes to create and troubleshoot a communications network that provides the performance, dependability, security, and scalability you need to accommodate your telepresence environment.

Cisco CCIE Online Internet Networking Consultants Online Cisco Certified CCIE Internet Networking Consultants
Cisco Certified Experts Hartford, Bridgeport, CT Networking Support Nationwide Hartford, Bridgeport Connecticut Network Design and Consulting
Cisco Certified Support Outsourcing Services Fort Wayne Consolidation
Cisco Engineers Urgent Cisco Information Technology Outsourcing Company
Cisco Experts Rockville, MD Online Support Rockville, Maryland Small Office Network Consultant
Cisco Management System Consultants Cisco Planning Network Support Group
Cisco NSS3000 Network Storage Systems Consulting Services Cisco Spam and Virus Blocker Support Outsourcing
Cisco Network Consulting Services Philadelphia, PA Philadelphia International Airport PHL Cisco Providers
Cisco Network Engineers Cisco Networking Services
Cisco Remote Access Technical Firms Cisco Certified CCIE Server Consulting
Dynamics GP Software Development Support Services
Dynamics GP Custom Software IT Services

Progent's background providing Microsoft .NET services and SQL Server consulting, and Progent's application development experience with VBasic, XML, and additional developer platforms enable Progent to create specialized mission-critical programs and eCommerce solutions that integrate transparently with Dynamics GP/Great Plains Software. Progent's Dynamics GP management reporting services can show you how to create reports that let you analyze your business more effectively, turning uncooked information into valuable understanding of your company and customers.

Cisco Server Migration Specialists in Anchorage Muldoon Mall Cisco Support Organizations Anchorage Dimond Center
Small Business Network On-site Support
Network Consultants for Small Office

If you have a company network with 10 to 50 desktop users, Progent's IT outsourcing services save your company from dependence on an individual freelance consultant while giving you affordable and reliable access to enterprise-class network support. By providing IT support help when you require it, providing specialized knowledge for key applications, offering value-added services such as 24x7 server monitoring, and billing only for support you use, Progent offers you an economical solution for optimizing the productivity and profitability of your small business network. Progent is the smart way for small organizations to create and maintain a robust and secure information network and to have fast access to the skilled support ordinarily restricted to enterprises who are able to afford a sizeable in-house IT organization.

Cisco Small Business series NSS2000 Integration Support Consulting for Cisco CDP
Microsoft Operations Manager Online Support
System Center Operations Manager Online Support Services

Remote 24x7 monitoring, automated alarms, and periodic reports are crucial to maintaining the health of your network and avoiding unnecessary and costly disruptions. Remote Monitoring and Management (RMM) technology has progressed so far that businesses of all sizes can afford a degree of network stability that was previously limited to enterprises. Progent offers a variety Remote Monitoring and Management (RMM) options delivered as economical service packages designed to help you to detect and fix a most IT network problems before they get big enough to disrupt productivity.

Cisco Small Office IT Support in Garland, TX Cisco Online Support Services in Dallas County
Cisco Virtual Private Network Specialist Network Engineer for Cisco VPN
Cisco and Microsoft Beverly Hills IT Specialist Beverly Hills, CA Computer Network Providers
Computer Engineer for Lync Server Microsoft Expert Lync Server Computer Consultants
SQL Server Management Studio Help and Support
SQL Server 2014 and Windows Server 2012 R2 Technology Consulting Services

Microsoft SQL Server 2014 includes significant enhancements in critical areas including speed, availability, compliance, and cloud integration. SQL Server 2014 is the first version of SQL Server that incorporates in-memory capability that operates transparently with all types of applications including Online Transaction Processing, data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can provide efficient remote and on-premises consulting services such as planning, deployment, management, troubleshooting, and software development expertise to enable businesses of any size to achieve fast return from their SQL Server 2014 investment.

Computer Network Providers for BlackBerry BES Award Winning BlackBerry Enterprise Server Design Consultant Franklin County Ohio
Computer Network Providers in Pasadena, Los Angeles County BlackBerry Synchronization Small Office Computer Consulting
Computer Network Support Firms for Urgent Network in Escondido, San Diego County Escondido, San Diego County Top Microsoft and Cisco Networking Services
UNIX, Windows Consultancy
Windows and Solaris Remote Consulting

If your company computer system mixes UNIX, Linux or Sun Solaris platforms with MS Windows, Progent can show you how to incorporate your computers into a unified network that permits all your OS platforms to coexist for simple management, seamless dataflow, high reliability, enhanced performance, and tight protection. Progent's UNIX/Linux/Solaris and MS Windows coexistence assistance offerings feature IT infrastructure integration and support, support for Microsoft Windows services for UNIX (SFU), online server monitoring and management, remote network support and troubleshooting, in-person technical support, and Help Desk Call Center support.

Computer Outsourcing for Emergency Phone Support Bridgeport Connecticut Microsoft Certified Remote Support Work At Home Job
Computer Service Security Consultants
Computer Setup Top Ranked Computer Specialists for Windows Server 2012 R2 in Washington DC
Consult for Private Cloud Hosting for Virtual Data Centers Private Cloud Services Professionals
Consultancies in California Sausalito Outsourcing IT Support California
Consultants for Cisco CCIE Online Consulting Companies for Cisco Security
Suse Linux Online Support Services
Redhat Linux Computer Consultants

Progent's Linux support experts provide small and mid-size companies and software developers help with administering and supporting Linux systems that coexist with Microsoft-based networks. Progent can give your organization access to Linux experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM credentials. This broad range of experience provides you with an easy single consulting firm to help you create and manage a secure and reliable cross-platform network and communications infrastructure that allows Linux and Microsoft interoperability by integrating Microsoft Windows with major Linux derivatives including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware Linux.

Consultants for Juniper SSG20 Router Network Consulting for Juniper SSG Series Firewall
Consulting Services for Cisco 520 Secure Router Consult for Cisco SBCS
Great Plains Accounting Consultant
Dynamics GP Integration Manager Consult

Progent's background delivering Microsoft .NET services and SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and other developer tools enable Progent to design specialized mission-critical programs and eCommerce environments that integrate seamlessly with Dynamics GP Software. Progent's Dynamics GP/Great Plains reporting services can show you how to create reports that let you track your business more thoroughly, transforming uncooked data into valuable insights into your company and customers.

Consulting Services for Windows 7 Microsoft Windows 7 Migration Integration
Contract Job Opportunities for Cisco CCIP Network Engineer in San Antonio, TX Contractor for Cisco CCIE Storage Networking Consultant San Antonio
Cotati Remote Troubleshooting California Consultancy Services Company Northern California
Data Recovery Support Group Bellevue Washington
Database Applications Professionals Database Programming Consultant Services
Email Anti-fraud Intelligence Consultants
Email Image Spam Protection Engineers

Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security vendors to deliver centralized management and world-class protection for your inbound and outbound email. The hybrid structure of Progent's Email Guard combines a Cloud Protection Layer with a local gateway device to provide advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. ProSight Email Guard's cloud filter acts as a preliminary barricade and blocks the vast majority of threats from reaching your network firewall. This decreases your exposure to inbound threats and saves system bandwidth and storage. ProSight Email Guard's onsite security gateway appliance provides a deeper level of inspection for incoming email. For outgoing email, the local security gateway provides AV and anti-spam filtering, protection against data leaks, and encryption. The on-premises security gateway can also assist Exchange Server to track and protect internal email that stays within your security perimeter.

Detroit, MI Small Office IT Consulting Services Detroit, Michigan Support Firm
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Exchange 2003 Server Networking Consultants Austin, Travis County Exchange 2007 Consolidation Austin, TX
Exchange 2007 Network Administration Portland Portland, Multnomah County Exchange 2016 Small Business Computer Consulting Group
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Microsoft Windows Server Integrators
Microsoft Office Services

Progent’s IT outsourcing services provide economical network consulting for small organizations. Whether it includes designing system architecture, creating an internal Help Desk or using an outside one, rolling out an updated email system, monitoring your network, or building a web-based eCommerce application, outsourcing your network technical services can contain expenses and eliminate uncertainties, permitting network service budgets to increase in a more linear and controlled manner than is feasible by building up a large, all-purpose internal network support organization. Progent’s Outsourcing White Paper and flyers explain how Progent can enable you to create a secure and robust system architecture for your vital business software powered by Windows including Office XP, Microsoft Office 2003, and Microsoft Office 2000.

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Cisco ASA 5500-X Firewall On-site Technical Support
Cisco AnyConnect Outsourcing

Progent's Cisco-certified CCIE network engineers can assist you to maintain your current PIX 500 or ASA 5500 security appliances or upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also help your business to design, integrate, optimize, administer and debug firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services

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Progent's Microsoft-certified experts have 20 years of background providing electronic messaging and integrated email/telephony solutions for companies. Progent offers affordable Microsoft Exchange 2007 Server consulting services to strengthen email security and virus protection, achieve high availability email, and implement remote and mobile email access. Progent’s Microsoft Exchange help and support offerings can assist you in designing and implementing a Microsoft Exchange update or a move from a legacy SMPT system or older Microsoft Exchange product such as Microsoft Exchange 5.5 to Exchange Server 2010.

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Exchange Server 2013 incorporates major improvements to the capabilities of its predecessor Exchange Server 2010 and delivers powerful new features as well as a redesigned structure. These enhancements favorably impact key IT areas such as ease of administration, availability, security and compliance, operational costs, collaboration, scalability, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can assist your organization to understand the possible advantages of upgrading to Microsoft Exchange Server 2013, design an efficient validation and rollout strategy, and educate your IT staff to manage your Microsoft Exchange 2013 environment. Progent can also provide affordable remote consulting and support and management for Exchange Server 2013.

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Progent offers comprehensive support for every step of your Exchange Server 2010 migration including end-to-end project management, site readiness preparation, project planning, specification of new software licenses and hardware required, suggested sourcing, system verification at client location or at Progent's test facility, managing temporary coexistence of Microsoft Exchange 2010 and Exchange 2003 or 2007, deployment of the production system, deactivating the previous system, and webinar training for client's support group and users.

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SQL Server 2012 AlwaysOn Network Consulting
Microsoft Certified SQL Server 2012 AlwaysOn Availability Groups Support Outsourcing

Progent can provide the expertise of certified engineers and experienced software developers, database administrators, project managers, Cisco-certified network architects, business continuity planning specialists, and security professionals to assist you to assess the potential benefits of Microsoft SQL Server 2012 for your business, install pilot environments at your datacenter or at Progent's lab, plan and execute out an efficient transition to SQL Server 2012 from earlier versions of SQL Server or from other RDBMS solutions, and configure an efficient and secure network infrastructure that helps you maximize the business benefit of Microsoft SQL Server 2012.

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ProSight Virtual Machine Hosting Consulting Services
ProSight Virtual Hosting Specialists

Progent's ProSight Virtual Hosting outsourcing provides comprehensive hosting of a small company's production servers in a solution that gives the highest level of availability and scalability and is in addition simple to transfer to any data center. ProSight Virtual Hosting services are based on proven virtualization techniques that allow small businesses with mixed- platform IT systems to save dramatically on the expense of capital investments, system support, and network administration while achieving enterprise-class fault tolerance and an unprecedented degree of vendor independence.

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Infor SyteLine ERP Specialist Engineer
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Cisco and Microsoft Certified Support for Knowledge Transfer
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Progent practices information transfer from Progent's consultants to clients. By educating clients to deal with problems that are within their comfort zone, Progent is able to concentrate on delivering hard-to-find skills where Progent has few competitors. Small companies who work with familiar independent consultants or who maintain internal IT staffs benefit when Progent passes on information about new technology and proven processes to make their IT environments more reliable, secure, and productive.

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NetApp MetroCluster is a high-availability and disaster recovery platform that combines array-based storage clustering along with synchronous replication to provide fast, zero data loss disaster recovery between sites that are as far as 300km apart. Progent's team of seasoned IT experts can assist you to design, deploy, administer, upgrade, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster deployment that aligns with your functional needs and budget. Progent can make sure you follow leading practices for installing your MetroCluster solution by delivering help with procedures such as assigning disk pools, determining aggregate and plexes layout, provisioning FlexVol volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, designing a tiebreaker, setting up a TCP/IP configuration replication network between your peered clusters, and testing your MetroCluster disaster recovery solution to show adherence with industry standards and government mandates.

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Infor CloudSuite Industrial, formerly called SyteLine, is an ERP solution that embodies more than a quarter century of experience assisting manufacturing, distribution and service organizations to simplify complex supply chains and improve the efficiency of key processes to get products to market fast and meet customer schedules consistently. Progent offers the skills of an ERP specialist with more than two decades of experience working with the SyteLine/CloudSuite Industrial platform. Progent can provide remote or onsite consulting that spans from as-needed guidance to solution planning and project management outsourcing or co-sourcing. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, process improvement, application development, CPQ, web site integration, debugging, ETL, Excel and SQL integration, training, and database administration.

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Progent's Microsoft certified consultants can help you define and implement a smooth in-place Exchange Server 2003 upgrade strategy that avoids productivity disruption, simplifies long-term service requirements, and makes your Microsoft Exchange Server 2003 easy to manage. For complicated multiple server or multi-location upgrades, Progent offers the knowledge and experience to complete your project quickly and economically. Progent's Microsoft Exchange 2003 support, troubleshooting, and design services include assistance with the integration of third-party add-ons to Microsoft Exchange Server 2003 that are in keeping with your business needs.

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VMware's NSX network virtualization platform enables you to build complete logical networks in software. NSX allows virtual networks to be provisioned instantly and administered with a high level of automation regardless of the hardware used by the underlying network infrastructure. VMware Site Recovery Manager supports programmatic recovery, application mobility, plus transparent site relocation, failback and site re-protect. Site Recovery Manager also permits non-disruptive testing for disaster recovery, updates and fixes and can produce audit reports to confirm complete service restoration, validate Service Level Agreements and demonstrate disaster recovery compliance. When used with VMware's NSX virtual network technology, VMware SRM can rapidly recover the entire virtualized network topology at the secondary site. Progent can provide the support of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager system architect to help you to plan, configure, test and maintain a disaster recovery system based on VMware SRM and VMware NSX.

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Juniper SSG Firewall Network Consulting
 Juniper SSG20 Router Firewall Configure

Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.

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Progent's Microsoft-certified consultants can deliver low-cost remote and on-premises support to carry out your upgrade to Exchange 2010, generate thorough documentation of your new email system, train your IT team and users to get them ramped up quickly on Microsoft Exchange Server 2010, and offer ongoing administrative consulting and technical support. Progent can also help you migrate from Microsoft Exchange 2010 to Exchange Server 2013 or Exchange 2016.

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Dynamics GP Power BI Network Consultant
Microsoft GP/Great Plains Configuration

Key characteristics of Microsoft Dynamics GP/Great Plains software include a modular structure that lets you license just the functionality you require, a standards-based architecture built on Microsoft technologies to safeguard your investment and provide a tightly integrated environment, advanced reporting capabilities that permit you to track all operations, income and spending and sales patterns, compatibility with Microsoft Office to enable access to corporate information, the ability to integrate data from almost any database or workstation software into Microsoft Dynamics GP, and an open design that makes it easy to develop specialized programs. Progent can help you set up and maintain a reliable, protected server and communications infrastructure to support Dynamics GP, and can provide expert GP consultants to show you how to convert the powerful features of Dynamics GP business accounting software into a high-value business management solution.

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CRM Support Services
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Microsoft Dynamics Customer Relationship Management helps small companies build positive customer interactions. Integrated Sales and Customer Service components enable in-house staff to share data to help improve sales success and deliver consistent, effective customer service. Progent can set up the optimal network environment, including local and offsite wireless access, to support Microsoft CRM, and Progent's Experts Team can supply your company with a certified MSCRM consultant who can show you how to combine Microsoft CRM with your sales or customer service data.

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Progent's Standard Help Desk Services provide a comprehensive service desk solution that handles all aspects of remote Level 1 desktop support from service requests through trouble ticket generation, screen sharing, progress tracking, problem solving, and reporting. Help Desk services are offered at a substantial discount off Progent's regular desktop service rates, and Progent offers the option of rapid as-needed escalation to subject matter experts to handle the most issues.

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Progent uses an enterprise-class support reporting system that stores and formats complete documentation for all delivered services. Unlike some independent consultants or local service firms who offer minimal documentation or specifics of services done, each service delivered by Progent is accompanied by comprehensive documentation. Every Progent consultant has access to the support reports transmitted by every consultant to every client. The discipline of documenting and organizing support records allows more efficient support and avoids a variety of typical problems such as when a support client is virtually held hostage to a consultant who won’t let go of the keys to the kingdom.

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If you are an information technology engineer with technical support expertise, teaming with Progent and helping our clients will enhance your abilities through collaboration with Progent's team of motivated, world-class consulting experts. Progent's concentration on offering IT expertise and computer help to small and midsize companies will give you the chance to work closely with decision makers and contribute significantly to the success of dynamic companies. In addition, Our virtual office environment provides the most advanced technology for off-site service and wireless access to allow you to come up with speedy solutions when you take on mission-critical issues.

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Progent's Microsoft-certified SQL Server application programmers and database administrators offer remote expertise to assist organizations of any size to create, administer, and troubleshoot applications powered by Microsoft's SQL Server RDBMS platform and .NET framework. Progent's SQL Server consultants can provide support for any phase of the application life cycle in solutions that range from small office databases to VLDB applications and enterprise-class data warehousing.

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SQL Server 2016 offers significant enhancements in speed, scale, data security, uptime, BOYD support, and built-in analytics and reporting. Innovations include PolyBase for handling relational and non-relational databases simultaneously for big data applications, Hadoop integration, Dynamic Data Masking, Mobile Reports, and seamless control over on-premises and cloud resources. Progent's Microsoft-certified consulting team can deliver online and onsite expertise to help businesses of any size to configure, administer or troubleshoot any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all core Microsoft products such as Windows Server and Hyper-V, Exchange, SharePoint Server, Microsoft Dynamics CRM, Lync or Skype for Business, and SCOM.

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Microsoft ISA Server Help and Support
ISA Server Consultants

Progent's Microsoft-certified ISA Server consulting experts have extensive experience developing Microsoft-based security solutions for information systems with multiple sites, mobile users, and mission-critical eCommerce applications. A Progent ISA Server consultant is ready to help your small or mid-size business design and deploy an installation of Microsoft ISA Server 2004 that meets your information security needs without restricting your network.

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QTS Sacramento Colocation Center Engineer

The QTS Internet Data Center facility is situated in the earthquake-neutral Natomas area of Sacramento, CA. If you are now using the QTS data center as a colocation site or if you are planning on migrating your main or offsite backup system to the Herakles data center, Progent offers a range of budget-friendly services including colocation migration, system deployment and updates, infrastructure improvements, project management services, virtual server expertise, offsite network monitoring, automated network management, application development, business continuity solutions, data security assessment, and the use of the Progent Test Lab.

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Computer Security Evaluation Engineer
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Progent has created several security packages intended to deliver larger enterprises a professional and comprehensive network security assessment from a group of certified security engineers. All Progent's security assessment bundles feature a collection of procedures including network scans from inside and from outside the network firewall, professional interpretation of captured data by certified security consultants, creation of a paper documenting the results, plus an interactive high-level executive outbrief and an extensive live outbrief for internal network administrators.

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 Server Monitoring Technology Professional

ProSight LAN Watch is Progent’s server and desktop monitoring service that uses advanced remote monitoring and management (RMM) techniques to help keep your IT system running efficiently by tracking the health of critical devices that power your IT network. When ProSight LAN Watch uncovers an issue, an alarm is transmitted immediately to your specified IT personnel and your assigned Progent consultant so that any looming problems can be resolved before they can disrupt productivity.

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Progent’s staff of Microsoft and Cisco Certified consultants average more than a decade of real-world industry background, in the trenches of IT service, executing a broad variety of IT tasks for a large mix of clients. Every Progent consultant shares a proven collection of personal best practices that are incorporated into shared best practices standards that Progent teaches its support personnel. This ensures that you get not just world-class technical skills, but also a support engineer with field-tested approaches for applying technical knowledge to repair actual network problems quickly.

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Progent's pricing policy is to bill for remote service and on-premises visits by the minute. Consequently, you are invoiced just for delivered services. Progent does not demand a higher rate for off-hours or priority service, and inside California or in areas where Progent offers in-person support, Progent does not bill for travel except for urgent support where on-site time is less than four hours. In addition, Progent imposes no minimum charge and asks no retainer for services provided during regular working hours. Many service organizations impose substantial minimum payments or charge for each fifteen minutes or longer. Progent's small granularity eliminates big bills for quick fixes so you won't be tempted to allow simple problems to stay unaddressed.

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Microsoft Dynamics GP ERP Network Engineer
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Progent’s Microsoft certified experts provide a variety of support services for Dynamics GP. Microsoft Dynamics GP/Great Plains is an accounting and business analysis platform based, like all Microsoft financial tools, on the expandable and popular platform of Windows technology. Dynamics GP offers a cost-effective solution for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and human resources. Dynamics GP is easy to deploy and configure, and with its modular design you are able to license only the functions you currently need, with the ability to add users and enlarge functionality in the future. Progent’s Microsoft Dynamics GP support engineers can help you deploy, customize and manage the latest release of Dynamics GP or upgrade smoothly from an earlier release.

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Progent's certified consultants can assist you to evaluate the possible advantages of Hyper-V-based virtualization for your business, conduct test installations to verify Hyper-V's operation with your production applications, assess your network and server infrastructure for smooth performance with virtual server technology, assist you in upgrading to Windows Server 2008 and setting up Hyper-V, educate your network management personnel to track and manage Hyper-V, provide expert consulting help for enhancing the protection of your virtual servers, design and validate disaster recovery processes that maximize system availability, and provide continuing consulting and maintenance including low-cost remote troubleshooting and comprehensive Help Desk services.

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Microsoft AD Consultant Services
Microsoft AD Professionals

Windows Active Directory requires significant practical experience to integrate efficiently across a large corporation. Progent’s Microsoft Certified engineers are skilled in planning, deploying, and maintaining sophisticated Microsoft Enterprise AD projects. Progent’s fields of proven competence with Microsoft Windows Active Directory include replication problems, multi-domain partition design, repair of corrupted AD objects, dealing with legacy beta software configuration objects in production AD systems, and repair of unsuccessful installations of AD and Active Directory-integrated programs.

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Progent's certified professionals can help you to evaluate the benefits of Windows Server 2012 R2 for your organization, create pilot environments and rollout strategies, optimize your infrastructure for on-premises, multi-location, private or public cloud-based, and hybrid environments, educate your IT support staff, create a corporate-wide security strategy, streamline IT management, help with creating applications, and generate and validate a disaster recovery/business continuity plan.

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Years of background delivering Microsoft support and Cisco technology consulting has enabled Progent to develop an unmatched ability for serving branch offices that need network service with the responsiveness associated with with small organizations but which includes effective communications, complete documentation, and compliance with corporate IT standards. If your corporation maintains a sales office located anywhere in California or any region covered by Progent's consultants, Progent can provide a broad range of onsite and remote network support services and network architecture assistance.

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Security Audit Engineer
Security Consultancy

Progent offers expertise for security evaluation software including LANguard from GFI for performing a variety of programmed network auditing scans to uncover potential security gaps. Progent has extensive knowledge of network auditing tools and can help you to make sense of audit reports and respond appropriately. Progent can help you design security into your business operations, install scanning applications, define and deploy a secure system environment, and suggest procedures to maximize the security of your IT system. Progent's security professionals are able to show you how to set up a firewall, implement secure remote access to email and business applications, and integrate VPN. Progent's accredited security consultants can also test the protection of web software and can run comprehensive security assessments of enterprise-wide security to determine your organization's compliance with important industry security standards such as FISMA, PCI, and ISO.

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Progent's ProSight Email Guard uses the technology of top information security vendors to deliver centralized control and comprehensive protection for all your inbound and outbound email. The powerful structure of Email Guard managed service combines cloud-based filtering with an on-premises security gateway appliance to provide complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and blocks most threats from making it to your network firewall. This reduces your vulnerability to external attacks and conserves network bandwidth and storage. ProSight Email Guard's on-premises gateway appliance adds a deeper level of inspection for incoming email. For outbound email, the local security gateway provides anti-virus and anti-spam protection, protection against data leaks, and encryption. The local gateway can also assist Exchange Server to track and protect internal email that stays inside your security perimeter.

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Microsoft Certified Lync Server 2013 and Cisco Unified Communications Technology Professional
Engineer for Lync Server 2013 Mirrored Back End Servers

Lync Server 2013, renamed Skype for Business, enables businesses of all sizes to build a manageable and secure communications environment that supports the modern BYOD computing model with instant messaging (IM), real-time presence, web conferencing with application sharing and whiteboard, and both IP and PSTN telephony across a wide assortment of desktop and handheld devices. Progent's Microsoft-certified Lync Server 2013 experts and network architects can assist you to assess the business benefits of Lync 2013, create an in-house, cloud-resident (with Microsoft Lync Online) or hybrid model suitable for your current and future plans, deploy Lync Server 2013 in a way that expedites your return on investment, and deliver custom webinar and on-premises training to your management staff and end users. Progent offers expertise in critical components of a Lync 2013 deployment that include Windows Server, SQL Server Express and Exchange, and Progent can help you to combine Lync 2013 with popular Microsoft Office and Office 365 apps such as Outlook and PowerPoint.

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Progent is convinced that a well architected and implemented information system is a crucial piece for accelerating a firm's growth, and we follow this philosophy in our corporate system environment. We have created a non-stop virtual office infrastructure that enables Progent's in-house consultants and authorized contractors to offer fast and efficient support, collaborate easily on challenging jobs, and gain from professional and personal maturity by being part of an exciting company ethos of personal drive and freedom.

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Cisco offers a full product line of routers including routers built to provide the protection, performance, and availability required by customers from small offices to global enterprises. Cisco routers include support for redundancy, transparent failover, and backup power for improved fault tolerance and system uptime. Progent can show you how to select and configure Cisco routers to establish a solid foundation for your network and to make it economical to grow as you add new users, open new offices, install new services, open your network to customers and partners, and manage an increasingly mobile workforce. Progent offers help with a variety of routers powered by the Cisco IOS operating system, including Cisco's 800 family of small business VPN routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 2900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, Cisco CRS Carrier Routing System for core Networks, plus legacy 1700 and 2600 Series Routers.

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Case Study for Operations Manager

Before Progent’s MOM-based solution, system issues were approached reactively, once users complained about them. With the help of proactive, computer generated warnings and trend reports created by MOM, Progent is now able to address network issues before they becomes serious enough to disrupt network uptime. Because of MOM, Progent can deal with looming problems before customers suspect that the problems are there. Progent has expertise with Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to provide small business IT systems enterprise-class availability, security and productivity.

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Microsoft Certified Partner Technician

Progent is a Microsoft Certified Partner and has earned special competencies such as Information Worker Solutions. Microsoft Certified Partners are the most successful organizations who earn the top customer satisfaction and are afforded the tightest working relationship with Microsoft. The knowledge, capabilities, and commitment required to achieve the level of Microsoft Certified Partner benefits Progent's clients by enabling Progent to provide your business better solutions for your IT network.

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Progent's certified Windows Server 2019 consultants can assist your company to plan and carry out a cost-effective migration to Windows Server 2019 using your current deployment architecture or a new cloud-based or hybrid model. Windows Server 2019 offers significant improvements in scale, performance, manageability, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud deployments, availability, and Linux support.

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CIO Configuration
CIO Support

Progent can provide the temporary assistance of a seasoned Chief Information Officer to offer strategic direction to help you select and support network technology to match your current needs and that can serve as a firm basis for your growth. Progent's temporary CIO consulting services provide economic leverage to organizations who want to optimize the benefits from their network investment but who are without the budget or unwilling to add another high-level manager to their head count. Since Progent is vendor-agnostic, with a large staff of consultants certified to maintain all leading operating systems and connectivity technologies plus a wide selection and business software, Progent is in a unique position to offer unbiased recommendations along with advanced technical support for creating IT systems that match the particular needs of your organization.

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Tech in Ann Arbor Remote Help Desk Networking Support
Windows 8.1 Storage Spaces Expert
Windows 8.1 Storage Spaces Design

Progent's engineers can deliver a variety of network consulting services to help organizations of all sizes to deploy, manage, and troubleshoot IT systems that include workstations, notebooks, tablets, or smartphones powered by Microsoft Windows 8.1. For enterprise customers, Progent's senior project managers can help design and configure testing labs to assess Windows 8.1 and develop and manage Windows 8.1 deployment projects based on proven methodologies.

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SCCM Hybrid Integration Onsite Technical Support
Outsourcing for SCCM Azure Integration

Configuration Manager automates application and device deployment at scale, streamlines compliance settings control, keeps track of network resources, guards against corporate data leakage, performs health reporting, allows safe self service, and offers a single control mechanism for administering multi-OS ecosystems running on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consulting team and Azure cloud integration experts can help you with any aspect of planning, implementing, using and troubleshooting a System Center Configuration Manager solution for local, cloud-based, or hybrid environments.

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Cisco MySQL development Technology Professional
MySQL and Windows Engineer

Progent can provide affordable online access to an Oracle MySQL administrator or software developer and can help businesses of any size to integrate and manage MySQL in a robust IT infrastructure that provides advanced speed, expandability, and security. Progent also has experience assisting businesses migrate applications from an Oracle environment to MySQL.

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Dynamics GP SSRS Consultants
Dynamics GP FRx Engineers

Microsoft Dynamics GP software includes analysis and reporting features that let you monitor all business processes, sales and spending, and market patterns with built-in drill-down, inquiry, and reporting functions. Progent's Dynamics GP reporting support services can enable you to create reports that let you understand your business more thoroughly, turning raw data into useful business information. Progent is able to improve your reporting and analytics by providing Crystal Reports consulting, FRx support, and Microsoft Excel programming. In addition to offering reporting consulting, Progent can provide Microsoft .NET support, Microsoft SQL Server help, and application design with VBasic, XML and other tools in order to offer custom business software development and web commerce solutions that integrate transparently with Dynamics GP/Great Plains.

Windows 2008 Active Directory Specialists Windows Active Directory Troubleshooting
Microsoft Certified Expert Solaris with Windows Technology Professional
Microsoft Certified Partner Services for Windows and UNIX

If your business runs a UNIX, Linux, or Sun Solaris network or a multi-OS computer system, Progent's CISM, CISSP and ISSAP-premier consultants can assist your whole organization in a broad range of security areas such as security administration procedures, security design and strategies, access control systems and techniques, software development security, business processes security, physical security, telecommunications, network and web security, and disaster recovery preparedness. CISA and CISSP stipulate the basic skills and international standards of knowledge that information security professionals are required to possess. These accreditations provide executive management the confidence that consultants who have earned their CISA or CISM certification have the experience and theory to deliver effective security support and consulting services.

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Microsoft Lync Server Engineer
Microsoft Lync Technical Consultant

Progent's Microsoft-certified consultants can help your company to assess the value of Microsoft Lync Server 2010 for your environment and can help you to plan and carry out a rollout of Lync Server that centralizes the management of Instant Messaging and Presence and increases the productivity of your office staff, at-home workers, and smartphone users. Progent can in addition help you to perform an efficient migration to Microsoft Lync Server 2010 from Microsoft Office Communications Server or from Live Communications Server, interface Lync Server with Exchange, SharePoint Server, and SQL Server, show you how to run Lync Server to enhance the collaborative functions of Microsoft Office programs, and provide online seminars and continuing support for Microsoft Lync Server 2010 and other Microsoft platforms.

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Windows Server 2012 R2 Network Consult Windows Server 2016 Server Recovery
Windows Server 2016 Privileged Access Management Consultant Windows Server 2016 Load Balancing Computer Engineer
Services Documentation Remote Troubleshooting
Service Reporting On-site Support

Progent uses a sophisticated service reporting system that stores and organizes complete documentation for all delivered support activities. Unlike some independent consultants or small support organizations who provide minimal documentation or specifics of tasks performed, every service delivered by Progent is accompanied by comprehensive documentation. Each Progent staff member has access to the support reports transmitted by each consultant to each customer. The practice of detailing and archiving support records results in more efficient service and eliminates a variety of common problems such as when a support client is virtually held hostage to a consultant who refuses to let go of vital service information.

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Remote Office Remote Troubleshooting
Technical Consultant for Branch Location

Years of experience providing Microsoft support and Cisco network consulting has allowed Progent to build a unique ability for supporting branch offices that need network help with the flexibility common to with small organizations but which includes professional communications, thorough documentation, and compliance with corporate IT protocols. If your corporation has a sales office located anywhere in or any area served by Progent's consultants, Progent can provide a broad array of onsite and remote network support services and system design assistance.

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Professional for Microsoft Lync Server 2013
Lync Server 2013 and Android Consulting Services

Microsoft Lync 2013, renamed Skype for Business, enables organizations of any size to create a manageable and secure communications environment that supports a Bring-Your-Own-Device computing model with instant messaging (IM), real-time presence, audio/video and web meetings with app sharing and whiteboard, and both IP and PSTN telephony across a broad range of stationary PCs and handheld devices. Progent's Microsoft-certified Lync Server 2013 experts and system integrators can assist you to assess the business benefits of Lync 2013, create an on-premises, cloud-based (with Microsoft Lync Online) or hybrid topology suitable for your present and long-term goals, deploy Lync Server 2013 in a way that expedites your ROI, and deliver custom online and onsite training to your management team and users. Progent has in-depth expertise in key components of a Lync 2013 deployment including Windows Server, SQL Server Express and Exchange, and Progent can assist your organization to combine Lync Server 2013 with key Microsoft Office and Office 365 applications such as Outlook and PowerPoint.