Low-cost Network Help from Microsoft premier Experts for Businesses in Bridgeport, CT
By delivering world-class support when you require it, providing in-depth knowledge for critical business applications, providing high-value services such as virtual data center hosting, invoicing only for services delivered, and charging no setup or retainer fees for standard services, Progent enables you to maximize the competitive value of your It network and reduce service expenses. Progent recognizes that network security, dependability, and performance are as important to small businesses as to major corporations but that smaller companies don't have the economy of scale to invest heavily in computer technology and in-house service groups. Progent's fundamental competitive advantage is that no network support organization can match Progent's ability to deliver the IT support expertise your business needs when you need it and at prices you can afford.

For larger companies, Progent can provide co-sourcing and project management services to add to the technical skills of your internal network service team. This can cut costs and minimize technical risks for big projects like software development, disaster recover/business continuity planning and testing, security evaluations, office consolidations, or software migrations.

Progent can in addition offer access to certified experts to assist your business to plan and execute a sensible cloud strategy.

Core Technologies Supported by Progent for Bridgeport, Connecticut Office Networks
A Microsoft-certified Partner computer support company that maintains a large group of Cisco CCIE network experts and Apple certified engineers, Progent offers emergency assistance and affordable remote consulting to Bridgeport, CT businesses for a wide array of computer technologies including:

Service Delivery Options for Bridgeport, Connecticut Businesses
Progent offers a selection of alternatives for providing small companies and local governments with affordable computer services for technical support, consulting, and IT management. Progent's model for delivering network support is built on the Help Desk operational structure common to larger IT groups. Progent's Help Desk Support Model promotes rapid response, comprehensive activity documentation, reliable follow-up, and strict expense monitoring across an array of IT support delivery options that include remote troubleshooting, in-person support, and top-level consulting.

  • Remote Support
    Progent's Technical Response Center offers urgent and routine online support for Windows, Linux, Apple, and Cisco-powered environments in the U.S. and globally. Progent's certified support professionals can assist customers to troubleshoot and repair hardware and software issues without the expense or time loss of in-person service calls. The experience of Progent's IT engineers allows them to handle most IT problems rapidly. For the most challenging issues, Progent's depth of expertise allows the support team to escalate support calls to advanced specialists. Progent provides a convenient, web-based signup procedure for new clients to accommodate emergency situations and Progent charges per minute with no startup charges or minimums, so you pay only for the support you receive. Specialists you can access online include Cisco-certified CCIE network engineers, Microsoft-Premier MCSE consultants, and GIAC-certified security engineers. Find out more details about Progent's remote computer troubleshooting services.

  • On-site Support
    Progent provides onsite technical support for registered customers in larger cities in the U.S. Progent's on-site support technicians can operate in tandem with Progent's online service engineers to deliver small businesses the best of both worlds: hands-on service technicians when you require them as well as the on-line expertise of Progent's seasoned staff of network engineers, security specialists, and business software developers. The wait time for in-person support visits is typically under one business day. There is no start-up or retainer fee for becoming a Progent client for on-premises support. Find out more about why to sign up for Progent's in-person computer support.

  • Phone Support
    Progent's Standard Help Desk Services offer small organizations a comprehensive service desk solution that handles all facets of remote desktop technical support from service requests through trouble ticket generation, screen sharing, progress tracking, problem resolution, and reporting. Progent provides call desk services at a substantial discount off Progent's normal desktop service rates, and Progent offers the additional option of rapid as-needed escalation to Level 2 and Level 3 experts to resolve complex problems. To learn more, refer to Online Help Desk Services for Small Businesses.

  • Help Desk Co-management Services
    Progent's Co-managed Help Desk services allow your IT organization to split the load for Help Desk services seamlessly between your in-house IT team and Progent's roster of seasoned desktop support technicians and subject matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative support solution based on the top professional services automation platform for managing service requests, ticketing, responsibility, progress tracking, and metrics. For details, visit Progent's Help Desk Co-management services.

  • IT Consulting Expertise
    Progent provides small and midsize companies budget-friendly access to world-class consultants who can deliver help with critical products and technologies such as Microsoft Windows Server 2022 solution design and integration expertise, Microsoft Windows Server 2019 migration consulting, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Cisco network architecture, consulting services for Horizon3.ai's NodeZero pentest products, network protection engineering, non-stop network design, virtual server solutions, plus configuration, customization and training for small business programs such as financials, ERP and MRP, management reporting, CRM, and office productivity software. Progent can provide assistance with one-time projects such as site moves and massive system migrations, longer term initiatives such as customizing a legacy ERP system to a current Microsoft Dynamics or Dynamics 365 package, relational database application development and DBA services, and web design, on-going support including Microsoft System Center 2012 Operations Manager expertise and Operations Manager 2016 consulting services for IT infrastructure health monitoring and network management, or emergency services like data restoration and malware removal.

  • Network Infrastructure Support Services for Telecommuters
    Progent can help small and medium-size companies to plan, deploy and troubleshoot the network infrastructure required for offsite workers. Aspects of infrastructure for which Progent's experts can provide guidance include secure and convenient VPN connectivity, Virtual Desktop Infrastructure (VDI) software, router integration, wireless LAN planning and deployment, and reliable Internet connections. To learn about Progent's network infrastructure consulting expertise for telecommuters, refer to network infrastructure consulting services for teleworkers.

  • Private Cloud Hosting
    Progent's Private Cloud hosting provides comprehensive hosting services for the entirety of a small or midsize organization's production servers in an environment that not only delivers the highest degree of fault-tolerance and expandability but that is in addition easy for customers to transfer to another support firm or to bring internally if your situation calls for it. Progent's Private Cloud hosting service is based on mature virtualization techniques that allow small businesses with multi-vendor networks to save significantly on the costs of hardware, infrastructure support, and network management while getting enterprise-class reliability and an unparalleled degree of vendor independence. Unlike conventional SaaS hosting models, Progent's Private Cloud Hosting encompasses all server-based software in one centrally administered solution, can support the mixed- OS and loosely standardized environments common with smaller businesses, and keeps control of the software in the customer's hands so that moving to a different virtualized host is fast, reliable, and affordable. This eliminates becoming a captive to a specific hosting service while still offering all the savings associated with SaaS hosting services.

  • Hybrid Cloud Integration Consulting
    Progent offers expert online support services to help companies of any size connect their information networks with popular public clouds such as Azure and Amazon Web Services (AWS). Progent can help your IT team to design and manage cost-effective ecosystems that can include Windows and Linux systems and applications in either cloud-only systems or in hybrid architectures that utilize physical resources as well as public cloud services. To assist you to integrate public clouds with networks, Progent offers a range of cloud migration support services that include Office 365 Exchange Online integration solutions with on-premises Exchange deployments, Azure planning and deployment consulting, Amazon Web Services cloud integration, Amazon Web Marketing Service programming and debugging, and Google Cloud Platform (GCP) planning and integration expertise. Progent has over 20 years of experience providing advanced consulting expertise remotely, and Progent can help you complete your cloud migration initiatives quickly and affordably.
Progent's Fixed-price Managed Services for Outsourcing IT Monitoring and Management
Progent's affordable ProSight family of network monitoring and management services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all facets of information assurance. Managed services offered by Progent include:
  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Recovery
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates SentinelOne's cutting edge behavior-based machine learning tools to defend endpoints as well as servers and VMs against new malware attacks such as ransomware and email phishing, which routinely evade legacy signature-based anti-virus tools. ProSight ASM safeguards local and cloud resources and provides a unified platform to address the entire malware attack lifecycle including protection, infiltration detection, containment, remediation, and post-attack forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered threats. Progent is a SentinelOne Partner, reseller, and integrator. Read more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery based on SentinelOne technology.

  • ProSight Enhanced Security Protection: Unified Endpoint Protection
    Progent's ProSight Enhanced Security Protection services offer affordable in-depth protection for physical servers and virtual machines, desktops, mobile devices, and Exchange Server. ProSight ESP utilizes adaptive security and advanced machine learning for round-the-clock monitoring and reacting to security threats from all vectors. ProSight ESP delivers firewall protection, penetration alerts, device management, and web filtering through cutting-edge technologies incorporated within a single agent accessible from a unified console. Progent's data protection and virtualization experts can help your business to design and implement a ProSight ESP deployment that addresses your company's specific needs and that helps you demonstrate compliance with legal and industry data protection standards. Progent will assist you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that require immediate attention. Progent's consultants can also help your company to set up and verify a backup and restore system like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange filtering.

  • ProSight DPS: Managed Cloud Backup
    ProSight Data Protection Services from Progent offer small and mid-sized businesses a low cost and fully managed solution for reliable backup/disaster recovery. Available at a fixed monthly rate, ProSight Data Protection Services automates and monitors your backup processes and enables fast recovery of critical files, apps and virtual machines that have become unavailable or damaged as a result of component failures, software glitches, disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-premises device, or to both. Progent's backup and recovery specialists can deliver world-class support to set up ProSight Data Protection Services to to comply with regulatory requirements like HIPAA, FIRPA, PCI and Safe Harbor and, when necessary, can help you to restore your critical data. Read more about ProSight Data Protection Services Managed Backup.

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for smaller organizations to map, track, enhance and troubleshoot their connectivity appliances like routers, firewalls, and wireless controllers plus servers, printers, client computers and other networked devices. Incorporating state-of-the-art RMM technology, WAN Watch ensures that infrastructure topology diagrams are always current, copies and manages the configuration of almost all devices on your network, monitors performance, and sends alerts when potential issues are discovered. By automating tedious management and troubleshooting processes, WAN Watch can knock hours off common tasks like network mapping, expanding your network, locating devices that require important software patches, or identifying the cause of performance issues. Find out more details about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption platform that uses the services and infrastructure of leading information security companies to deliver web-based control and world-class security for your email traffic. The powerful architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local gateway appliance to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of unwanted email from reaching your network firewall. This reduces your exposure to external attacks and saves system bandwidth and storage. ProSight Email Guard's onsite gateway appliance provides a deeper layer of analysis for inbound email. For outgoing email, the local gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and encryption. The onsite security gateway can also assist Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your security perimeter. Find out more about Progent's Email Guard spam filtering, virus defense, email content filtering and data loss protection.

  • ProSight LAN Watch: Server and Desktop Monitoring and Management
    ProSight LAN Watch is Progent's server and desktop remote monitoring service that uses advanced remote monitoring and management technology to keep your IT system running efficiently by tracking the health of vital computers that drive your information system. When ProSight LAN Watch uncovers an issue, an alert is transmitted automatically to your designated IT personnel and your assigned Progent consultant so any potential problems can be addressed before they have a chance to disrupt productivity Learn more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a secure fault tolerant data center on a high-performance virtual machine host configured and managed by Progent's IT support experts. Under the ProSight Virtual Hosting service model, the client owns the data, the OS software, and the apps. Since the environment is virtualized, it can be ported immediately to an alternate hosting environment without a lengthy and difficult configuration process. With ProSight Virtual Hosting, your business is not tied a single hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, maintain, find and protect information about your IT infrastructure, procedures, business apps, and services. You can quickly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs ,domains or warranties. By updating and managing your IT documentation, you can save as much as 50% of time spent looking for vital information about your network. ProSight IT Asset Management features a centralized repository for storing and sharing all documents related to managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT information. Whether you're planning enhancements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you need when you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost way for small and medium-size businesses to obtain an objective evaluation of the health of their IT system. Based on some of the leading remote monitoring and management tools in the industry, and supervised by Progent's certified group of information technology experts, ProSight Network Audits help you see how closely the configuration of your essential infrastructure assets adhere to industry leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide instant ROI like a cleaner Active Directory system. Both also include one year of advanced remote network monitoring and management (RMM). Advantages can include simpler management, better compliance with data security regulations, higher utilization of IT resources, quicker problem resolution, more dependable backup and restore, and increased uptime. Read more information about Progent's ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is a low-cost service centered on a brief discussion with a Progent backup/recovery expert. The fact-finding interview is designed to help evaluate your organization's preparedness to block or recover quickly after an attack by a ransomware variant like Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you directly to collect information concerning your existing antivirus tools and backup platform, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can apply industry best practices to build an efficient security and backup system that aligns with your company's needs. For details, see Progent's ProSight Ransomware Preparedness Report Service.

Unique Advantages of Working with Progent
As a Microsoft-certified Partner and a Microsoft Small Business Specialist, Progent is an acknowledged leader in supporting the baseline network software and office productivity programs important to most small and medium-size companies and local governments. As a Cisco-certified partner, Progent also can provide help for an ever more sophisticated array of network technologies such as PIX and ASA firewalls, routers and switches, voice-over-IP options, and wireless access. In addition, Progent's CISSP-Premier cybersecurity consultants, CISM-qualified security engineers, CISA-authorized security audit consultants and GIAC-authorized information assurance professionals can provide a business-wide view of network protection and can help with complex security programs like Security information and Event Management (SIEM) solutions to help companies meet business guidelines and government requirements for network information security and incident reporting.

The scope and size of Progent's engineering team offer a powerful set of advantages to organizations trying to maximize the productivity of their IT network within an affordable budget. These benefits include:

  • Best Industry Service Methodology
    Progent's staff of Microsoft and Cisco Certified experts average more than a decade of real-world industry experience, in the trenches of network service, performing a broad range of technical tasks for a large array of customers. Every Progent support professional shares a proven collection of personal best practices which are incorporated into company-wide best practices standards that Progent teaches its consulting personnel. This ensures that you get not only world-class technical capability, but also a consultant with proven approaches for resolving real-world IT problems efficiently. Read additional information concerning Progent's best practices for network consulting.

  • Value Pricing Structure
    Progent's pricing policy is to bill for online service and on-site help by the minute. Consequently, you pay just for delivered support. Progent does not impose a more expensive rate for after-hours or emergency support, and Progent does not bill for travel time except for urgent calls where on-site work is less than 4 hours. In addition, Progent applies no startup charge and asks no monthly commitment for services delivered during normal business hours. Many service firms demand substantial minimum payments or bill in increments of fifteen minutes or more. Progent's small billing granularity eliminates major invoices for quick solutions. Another advantage of by-the-minute invoicing is that clients won't be inclined to allow less critical issues to stay unaddressed until they become big ones. Learn more details concerning Progent's value pricing for IT outsourcing.

  • Comprehensive Reporting of Network Support
    Progent has developed a comprehensive service reporting system that records and formats complete documentation for all delivered services. Unlike many freelance consultants or small service organizations who provide minimal documentation or specifics of tasks performed, each service provided by Progent is accompanied by comprehensive documentation. Each Progent staff member has use of the support documentation given by each staff member to every client. The practice of documenting and organizing service activity allows more efficient support and eliminates a variety of typical misfortunes such as when a service customer is effectively held captive to a consultant who refuses to let go of the keys to the kingdom. Read additional information concerning Progent's documentation of IT outsourcing services.

  • Knowledge Transfer
    Progent is committed to knowledge transfer from Progent's support experts to clients. By teaching clients to handle technical issues that are within their scope, Progent can focus on providing hard-to-find skills where Progent has few competitors. Small companies who work with independent consultants or who employ internal IT staffs gain when Progent passes on information about critical technology and proven methodologies to make their networks more reliable, protected, and efficient. Find out more concerning Progent's knowledge transfer services.

Get in Touch with Progent
If your Bridgeport, Connecticut business needs to contact Progent to ask about network outsourcing, consulting, or tech support, phone 800-993-9400 or visit Contact Progent.

Immediate Online Technical Support
For immediate online help, you can call Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).



An index of content::

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    Network monitoring commonly entails observing a system's resource utilization to help identify data traffic bottlenecks or fix hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free monitoring tools that work under Linux and can be deployed to observe mixed-platform networks where Linux and Windows operate together. Progent's system integration consultants can show you how to use both these programs to tune and troubleshoot your network. Progent's UNIX consulting professionals provide small businesses and programmers assistance with administering and servicing UNIX and Linux networks that coexist with Windows-based technology.

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    • BlackBerry Software Online Troubleshooting
    Network Consultant BlackBerry Synchronization

    Progent can provide the expertise of RIM BlackBerry-premier engineers who can help small organizations to design, administer, and troubleshoot BlackBerry technology economically and successfully, eliminating the need for an in-house BlackBerry specialist and reducing the expense and hassle of maintaining a mobile workgroup. Progent's BlackBerry engineers have in-depth backgrounds working with Progent's Microsoft-expert consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified security engineers. This wide range of knowledge, combined with Progent's efficient remote support model, provides small and mid-size businesses a cost-effective solution for incorporating BlackBerry devices and software seamlessly into their IT system.

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    • Intrusion Detection Juniper NetScreen 5400 Firewall
    Juniper Firewall/VPN Evaluation

    Progent's Juniper-authorized NetScreen consultants can assist your company to configure and integrate NetScreen 5000 series routers, upgrade from older NetScreen products to the latest Juniper technologies, and troubleshoot network infrastructure issues in all-Juniper or mixed-vendor systems.

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    Microsoft 365 Deployment Readiness Consultants

    Microsoft allows you to create seamless hybrid ecosystems that integrate Microsoft 365 and local Exchange systems. This allows you to have specific Exchange mailboxes hosted on your on-premises datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consulting team can assist your organization with any phase of planning, integrating and debugging your hybrid Exchange network. Progent's Exchange specialists can deliver occasional support to help you resolve challenging technical issues and also can provide extensive project management outsourcing or co-sourcing to ensure your hybrid Exchange initiative is successfully completed on schedule and on budget.

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    • Top Quality Consultancy Dynamics GP 2015 Azure Integration
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    Microsoft Dynamics GP 2015 R2 introduces a revamped design that enhances cloud readiness, supports popular smart phones and tablets, permits one-time sign-on with Microsoft Azure AD, and strengthens security. Microsoft Dynamics 2015 R2 also streamlines reporting, incorporates nine new Workflows, expands the Web Client, and adds over 100 enhancements to its library of applications. Progent's Microsoft-certified consultants offer the broad knowledge and hands-on experience to resolve the many IT and business issues involved with deploying and managing Dynamics GP 2015 R2 and can help you to carry out an efficient migration that will maximize the return on your investment in this powerful platform.

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    • Intrusion Protection Systems Cybersecurity Firms
    VPN Security Audit

    Progent offers businesses of any size professional support for Intrusion Protection products and IPsec VPN products from major firewall and Virtual Private Network security vendors including Palo Alto Networks, WatchGuard, Juniper Networks, Fortinet, and Symantec. Progent can show you how to design a comprehensive security strategy and select appropriate technologies from a variety of vendors to achieve your security objectives while sticking within your spending limits.

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    • Consult Project Management Test Lab
    NLB Test Lab Professional

    The Progent Test and Training Lab located at the QTS (formerly Herakles) Colocation Center is available for testing mission-critical applications, developing cost-effective migration procedures, assessing and optimizing performance, planning or verifying business continuity strategies, resolving compatibility problems, and building training systems for new products and technologies. For Progent customers without sufficient in-house resources to configure effective test environments, Progent's Test and Training Lab reduces capital costs and engineering risk while keeping critical IT initiatives on schedule.

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    • Services IoT sensors patch management
    IoT device patch management Engineer

    Progent's support services for patch management offer organizations of any size a flexible and affordable solution for evaluating, testing, scheduling, implementing, and tracking updates to your servers, endpoint devices printers, network infrastructure appliances such as routers and wireless access points, and Internet-of-Things (IoT) devices like alarms and robotics.

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    Catalyst Wi-Fi 6 and Wi-Fi 6E AP Site Survey Help and Support

    Progent's Cisco-certified Catalyst 9100 Series 802.11ax Access Point consultants can provide affordable remote and on-premises support for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless APs.

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    • Support and Help ProSight Reporting ConnectWise Automate
    Outsourcing ProSight Reporting Remote Infrastructure Monitoring

    ProSight Reporting is a growing line of in-depth reporting plug-ins designed to integrate with the top ticketing and remote network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.

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    Progent's seasoned ransomware recovery experts can help your business to rebuild an IT network victimized by a ransomware virus like Ryuk, Dharma, Hermes, or Locky.

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    SharePoint 2007 Information Technology Consulting

    Progent's Microsoft-certified consultants can provide companies of all sizes consulting, troubleshooting, and application development services for Microsoft SharePoint Server and SharePoint Online. SharePoint is an advanced collaboration platform that utilizes web-based technology for intelligently coordinating people, groups and information. Microsoft SharePoint offers a central spot for your workers or clients to access, organize, distribute and interact with relevant information, files, and software and to communicate with other people. SharePoint allows faster and better decisions, more efficient sharing across teams and more streamlined business processes. Windows SharePoint Services join employees, clients, teams and projects with the knowledge they've created in a way that makes data easy to locate, retrieve and re-use. Progent's SharePoint experts can help you to maintain your current SharePoint solution or upgrade to the current release of SharePoint Server or to SharePoint Online.

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    Progent's pricing policy is to charge for online support and in-person visits per minute. Consequently, you are charged exclusively for received support. Progent does not demand a more expensive rate for after-hours or urgent support, and inside California or in regions where Progent provides on-premises support, Progent does not bill for travel except for emergency support where on-site work is less than 4 hours. In addition, Progent applies no minimum fee and asks no monthly commitment for services provided during regular business hours. Many support organizations impose substantial minimum payments or charge for each fifteen minutes or longer. Progent's one-minute granularity does away with big bills for fast repairs so you will not be forced to allow minor problems to stay unaddressed.

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    Progent's Microsoft-certified consultants offer remote or onsite support to assist organizations of all sizes to plan, implement, manage, and repair a backup/recovery system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to migrate from older versions of SCDPM or from a different backup/recovery system, and Progent can integrate your Data Protection Manager deployment for onsite, cloud-based, or hybrid environments. Progent offers occasional help for fixing especially stubborn problems, or comprehensive project management support. Progent can also assist your business to design SCDPM 2012 into an enterprise-class disaster recovery strategy.

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    Progent's certified SonicWall firewall experts can help you integrate, maintain, and update SonicWall firewall devices including the current SonicWall TZ and NSa families of appliances and the older SonicWall PRO 1260 Secure Switch products. Progent's CISSP and CISA-certified network security consultants can help you incorporate SonicWall firewalls into a complete network protection plan and build security into your business operations.

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    ProSight Reporting is an expanding line of in-depth reporting tools created to work with the top ticketing and network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.

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    Progent's Microsoft-premier engineers can assist you to update your servers and/or desktops from 32 bits to 64 bits. Progent can help you to calculate the risks and benefits of moving to 64-bit processing, design an affordable upgrade process that reduces business interruptions, and offer economical, professional remote support to aid you to install 64-bit software and application programs on your existing hardware.

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    Configuration Manager automates software deployment across multiple sites, streamlines compliance settings management, keeps track of network resources, guards against corporate data leakage, provides network health reporting, enables secure end-user self service, and offers a single control mechanism for managing mixed-operating system networks running on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consulting team and Azure cloud experts can help your organization with any facet of planning, installing, using and repairing a System Center Configuration Manager solution for on-premises, cloud, or hybrid environments.

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    Progent's Mac networking consultants can assist you with a broad range of network foundation areas including system architecture, off-site and mobile access, internetwork communication, security, and new technologies such as Voice over IP and fast wireless connectivity. For business networks based exclusively on Mac OS X or for environments that use a combination of Mac, Linux/UNIX and Windows powered servers and workstations, Progent has the knowledge and size to deal with the complexity of planning, integrating, and maintaining a network infrastructure that is reliable, secure, productive and aligned with your corporate objectives. Progent can help you configure Apple's Xserve enterprise servers, Xserve RAID fault-tolerant storage products, and Apple's Xsan SAN systems. Progent can also provide certified professionals to support Cisco routers and switches.

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    Progent's Microsoft-certified consulting experts have more than a decade of experience planning, implementing, optimizing and repairing Microsoft SCOM solutions and can provide organizations of any size advanced remote or onsite consulting support for SCOM 2012. Progent can help your company to design a topology for SCOM 2012 servers that provides the performance and resilience needed to monitor your IT resources efficiently, whether your infrastructure are on-premises, cloud-based, or a mixed environment. Progent can also assist you to install and customize Microsoft SCOM 2012 management packs according to industry best practices for tracking network fabric and both Microsoft and 3rd-party applications and services. Also, Progent can deliver fast online or on-premises technical support to help you to remediate critical problems uncovered by SCOM 2012.

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    Progent's UNIX family consulting services offer small businesses and developers help with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent offers your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide array of expertise offers you a convenient one-stop consulting firm to help you build and manage a secure and robust cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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    By using virtual server technology, businesses are able to operate multiple virtual machines on a single actual server. Virtualization technology enables businesses to enjoy all the advantages of server segmentation, while avoiding the costs that goes with purchasing additional server equipment. Virtualization is also the critical technology for private clouds, which provide major benefits such as reducing the costs of capital equipment, datacenter facilities, and management while improving information security, system reliability, and recoverability. Other important server management technologies are server monitoring utilities, Microsoft WSUS, and remote server management cards. Progent's professional server management consultants can assist you with all areas of server consolidation and administration to enable your business to cut costs and save time.

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    Progent's IT outsourcing services provide economical network consulting for medium-size companies. Whether it involves planning network architecture, creating an in-house Help Desk or outsourcing a one, deploying a new e-mail platform, monitoring your network, or developing a web-based eCommerce application, outsourcing your network engineering services can smooth out expenses and eliminate uncertainties, allowing network support budgets to grow in a more linear and manageable manner than is feasible by assembling a large, all-purpose in-house IT organization. Progent's Outsourcing White Paper and flyers tell you how Progent can enable you to create a protected and robust system architecture for your critical Windows-based business software such as Windows Server 2008, Microsoft Exchange Server, and SQL Server.

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    System Center 2016 Operations Manager (SCOM 2016) helps to promote top performance and dependable uptime for critical workloads by offering unified, mixed-platform monitoring of physical and virtual resources installed across local systems and cloud environments. Progent's consulting group offers advanced online and onsite expertise to assist businesses of all sizes to plan, implement, optimize, update and repair SCOM 2016 solutions. Progent can assist your company to migrate to SCOM 2016 from earlier releases of Operations Manager or from other IT infrastructure monitoring products, or combine a variety of monitoring systems into a cohesive infrastructure management solution. Progent can also help you extend your SCOM 2016 scope to incorporate resources based in public clouds such as Microsoft Azure and Amazon AWS.

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    Progent's ProSight Enhanced Security Protection services offer affordable multi-layer security for physical servers and VMs, desktops, mobile devices, and Exchange email. ProSight ESP utilizes adaptive security and advanced machine learning for continuously monitoring and reacting to security assaults from all vectors. ProSight ESP provides firewall protection, intrusion alarms, endpoint control, and web filtering through leading-edge technologies packaged within a single agent managed from a unified console. Progent's security and virtualization experts can help your business to plan and configure a ProSight ESP environment that meets your company's unique requirements and that allows you prove compliance with government and industry data protection standards. Progent will assist you define and configure policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that require urgent attention. Progent can also assist you to install and verify a backup and disaster recovery solution such as ProSight Data Protection Services so you can recover rapidly from a potentially disastrous cyber attack such as ransomware.

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    Progent is a dealer and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-first cyberthreat management platform that includes AI software and advanced services to deliver cutting-edge endpoint detection and response.

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