Consulting and Technical Support Services for BlackBerry Environments
RIM BlackBerry ConsultantsBlackBerry mobile smartphones were at one time among the most popular products for maintaining location-independent connectivity to email, calendars, web programs, and other critical business data. Progent can provide Brighton, United Kingdom companies support from BlackBerry-premier experts who can assist businesses to maintain existing BlackBerry deployments or migrate efficiently to a current smartphone solution.

As the sophistication of small company IT technology has increased, and as the demand for world-class security, reliability, and recoverability has become the standard for organizations regardless of size, effective integration and support of RIM BlackBerry solutions has become more challenging. To address issues such as security, business continuity, and synchronization of BlackBerry handhelds with a variety of messaging servers and shared databases, small organizations frequently resort to outside consulting firms who offer expertise in RIM BlackBerry integration and maintenance.

Progent offers the services of BlackBerry-premier engineers who can help small organizations to design, administer, and troubleshoot BlackBerry-based solutions economically and effectively, doing away with the necessity for an internal BlackBerry solutions specialist and lowering the cost and hassle of maintaining wireless workers. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified network security professionals. This breadth of experience, combined with Progent's proven online support capabilities, gives small companies a budget-friendly alternative for incorporating RIM BlackBerry technology productively into their information network.

Progent's engineers can help your company with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your data and email systems operate efficiently with BlackBerry Enterprise Server. Progent can also help you to migrate from older releases of BlackBerry and Microsoft technology, configure streamlined management utilities to help you monitor and support BlackBerry devices across your business, define security policies that are right for your business, develop custom wireless applications, and ensure that your network infrastructure is appropriately configured to handle your BlackBerry users. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry information is incorporated in your scheduled backup procedures so that it can be recovered rapidly and safely.

Brighton Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Brighton metro area.

Onsite IT Consulting
Progent locations in Brighton Metro

City Address Phone Link
Brighton Tower Point, 44 North Rd
Brighton, BN1 1YR
United Kingdom
+44 127 325 7387 Brighton Network Support Services


Integration Support for BlackBerry BES Server
RIM's advanced platform for managing big groups of BlackBerry devices is the BlackBerry Enterprise Server (BES). This sophisticated tool allows Exchange Server, Domino, or Groupwise users to send and receive messages that are encrypted in wireless transit to ensure maximum data protection. BES Server also streamlines a broad selection of vital administrative jobs ranging from BlackBerry setup and upgrades to mobile security and high availability.

RIM BlackBerry Enterprise Server Integration Support

Progent's BlackBerry-premier consultants can assist you to use BlackBerry BES Server to do routine tasks like:

  • Deploy and manage applications
  • Schedule device, program, and policy updates
  • Update BlackBerry device software wirelessly
  • Manage client configurations with BES Server's vast library of policies

Progent's BlackBerry-certified engineers can also help your company to utilize BlackBerry Enterprise Server to perform key procedures not supported by the entry-level BES Server Express. These tasks include:

  • Set up and support BlackBerry's fault-tolerant infrastructure based on virtualization
  • Deploy BlackBerry devices wirelessly
  • Establish custom administration roles
  • Automatically track and report on the integrity of your system

Expert RIM BlackBerry Consulting Services Available Remotely from Progent
Progent's authorized RIM BlackBerry engineers are available by phone to provide expert assistance to businesses in the Brighton region or anywhere in United Kingdom. Progent's seasoned online consulting team has helped IT organizations resolve network problems and cut IT service costs in each state in the U.S. and built a substantial base of satisfied customers. (Refer to Progent's customer testimonials.)

Progent can provide remote consulting support for a broad array of issues related to RIM BlackBerry software and devices including wireless synchronization, configuration with Exchange, managing BlackBerry Enterprise Server, and strengthening wireless security. Important BlackBerry certifications earned by Progent's consulting professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry ConsultingProgent's BlackBerry Certified Support Specialist can help your company to carry out basic support functions including setting up BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, setting up e-mail filters, changing user profiles, update BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to run with your corporate email software. Progent's certified experts can also assist you to troubleshoot a wide range of issues associated with synchronization, device detection, messaging consistency, web browsing, wireless connectivity, IM, PC application installation, and Desktop Redirector.

As a top innovator in delivering countrywide online support for small business IT networks, Progent can provide fast and affordable access to a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your wireless support costs low and, by solving problems promptly, improves the output of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Blackberry SupportProgent's BlackBerry Certified Server Support Specialist has the knowledge needed to configure and troubleshoot the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry-certified specialist can show you how to use resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform important procedures such as troubleshooting enterprise activation problems, adding and removing BlackBerry device users, activating passwords, implementing wireless program loading and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and recovery processes.

Progent's BlackBerry consultants can also assist you to operate management software like the BlackBerry Administration Service for role-based management, resolving attachment and data flow issues, and utilizing wireless LANs for enterprise activation. In addition, Progent can explain the role of IT policies in the BlackBerry BES environment and help you to select and implement appropriate security configurations.

Progent's Microsoft-certified Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your current Microsoft Exchange Server architecture for working smoothly with BlackBerry BES Server or migrate your BlackBerry solution to the latest version of Microsoft Exchange.

Contact Progent for Assistance from a RIM BlackBerry-Certified Consultant
If you wish to ask Progent about technical assistance for BlackBerry wireless technology, call 1-800-993-9400 or refer to Contact Progent.



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    Unified CM and Microsoft Office Network Engineer

    Cisco Cisco Unified Communications Manager (Unified CM), originally known as CallManager, operates as the core of Cisco's collaboration solution. Cisco Unified CM and Cisco Unified CM Express provide an advanced IP-PBX by integrating tightly with unified messaging applications like Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact solution. Progent's CCIE-certified consultants offer effective and budget-friendly remote and onsite expertise to assist businesses of any size to build and administer CUCM ecosystems by providing Unified Communications Manager integration and troubleshooting consulting services that deliver optimum productivity. Progent can help with any aspect of Unified Communications Manager support and debugging in areas such as integrating Cisco VoIP phones and desktop Video phones, designing dial plans, configuring SIP trunking and PSTN support, deploying Cisco ISR routers with CUBE support, designing UCS server failover solutions for high availability, performance tuning, and integration with Exchange Server.

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    Work from Home VoIP Online Support Services

    Progent can help small and medium-size businesses to configure IP voice platforms to give their teleworkers the advantage of seamless access to the company phone system.

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    Consultant Services ProSight Phishing Protection

    ProSight Enhanced Security Protection (ESP) services offer affordable in-depth protection for physical and virtual servers, desktops, mobile devices, and Exchange email. ProSight ESP uses contextual security and advanced machine learning for continuously monitoring and responding to cyber threats from all vectors. ProSight ESP provides firewall protection, intrusion alarms, endpoint management, and web filtering via cutting-edge technologies incorporated within a single agent managed from a unified control. Progent's security and virtualization experts can assist your business to design and configure a ProSight ESP environment that meets your company's unique requirements and that helps you achieve and demonstrate compliance with legal and industry information protection regulations. Progent will help you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that require immediate attention. Progent can also assist your company to set up and verify a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous security attack like ransomware.

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  • Computer Engineer Offsite Managed Data Backup/Recovery Services
    ProSight DPS ECHO Backup and Recovery Services Consultant Services

    ProSight Data Protection Services ECHO provide small and medium-sized businesses a low cost and fully managed solution for reliable backup/disaster recovery (BDR). For a low monthly price, ProSight DPS automates and monitors your backup activities and enables fast restoration of critical data, apps and VMs that have become unavailable or damaged due to component failures, software glitches, disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's BDR specialists can deliver world-class support to set up ProSight DPS to to comply with regulatory requirements like HIPAA, FINRA, PCI and Safe Harbor and, when needed, can help you to recover your business-critical data.

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    Windows, UNIX, Solaris IT Consultant

    Progent's UNIX family consulting services provide small businesses and developers assistance with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent offers your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad range of expertise provides you with a convenient single consulting firm to show you how to create and maintain a protected and reliable mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with major variants of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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  • Example Application School Wireless
    Wireless Integration Case Study

    Progent delivered a wireless networking solution that enabled a school to improve productivity and avoid the recurring costs of a dedicated wireline connection. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim bridge is designed for connecting remote locations as far as 2.5 miles apart and can extend to even longer ranges. This wireless solution provided improved performance and dependability than simply amplifying the 802.11b wireless network, and because it utilizes the 5.8Ghz spectrum it offered protection against local interference.

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  • Security Consulting
    24x7x365 Cisco and Microsoft Certified Experts Security Consultancy

    Progent provides consulting for security testing software such as Microsoft Baseline Security Analyzer for performing a variety of automatic network testing scans to uncover potential security problems. Progent has broad experience with network analysis tools and can help you to understand audit reports and respond effectively. Progent can show you how to design protection into your business processes, install scanning applications, define and deploy a secure system architecture, and suggest policies to maximize the safety of your network. Progent's security professionals are available to show you how to configure a firewall, design secure remote access to email and data, and integrate virtual private network. Progent's accredited security experts can validate the protection of web software and can provide extensive information security assessments of company-wide security to determine your company's compliance with key international security standards such as FISMA, NIST, and ISO.

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    Progent can assist your organization to support System Center 2007 Configuration Manager (SCCM 2007) to streamline administration, enhance security and compliance, and increase productivity by ensuring that operating systems and applications stay up to date, tracking product licenses, and monitoring resource usage patterns so you can make smart buying decisions. When your organization is ready to update your SCCM 2007 change management ecosystem, Progent can help you to plan and implement a smooth move to System Center 2012 Configuration Manager.

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    Progent's Cisco wireless VoIP phone configuration consultants offer online and on-premises support to help your organization build and manage a Cisco Wi-Fi VoIP phone deployment by delivering services that can range from debugging the configuration of a wireless IP phone or AP to providing project management outsourcing or co-sourcing for updating the Wi-Fi infrastructure of an entire campus.

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    Windows Server 2022 Hybrid Integration Network Consultant

    Progent's certified Windows Server 2022 consultants can assist your company to plan and carry out a cost-effective upgrade to Windows Server 2022 using a self-hosted deployment architecture or a hybrid model that integrates cloud-based Windows Server on Azure with an on-site implementation of Windows Server 2022.

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    Immersive Telepresence Technical Support

    Progent offers the expertise of a senior specialist with extensive hands-on experience installing, maintaining, and upgrading video conferencing platforms from leading vendors including Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can work with your in-house network management team, your ISP, and your telepresence platform supplier to assist your company maximize the business value of your telepresence solution.

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    CCIE Expert Certified Computer Consulting Services Small Business

    Progent provide businesses of any size world-class IT online or on-premises consulting services for information systems powered by Windows technology and Microsoft's .NET servers including Microsoft Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier Certified IT consultants also offer security consulting for companies varying in size from the small office to the worldwide enterprise.

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  • Consultancy Exchange Migration
    Microsoft Exchange Server Upgrade Engineers

    Progent's Microsoft-certified engineers can deliver low-cost remote and on-premises help to implement your migration to Microsoft Exchange Server 2010, generate thorough documentation of your new email system, educate your network support team and end users to get them up to speed quickly on Exchange Server 2010, and offer continuing management services and engineering help. Progent's consultants can also help you migrate from Microsoft Exchange 2010 to Exchange Server 2013 or Exchange 2016.

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