Consulting Support for BlackBerry Technology
RIM BlackBerry Consulting ServicesBlackBerry wireless PDAs were once among the most popular solutions for maintaining anytime-anywhere access to messaging, scheduling, web-based programs, and other vital business data. Progent offers Brighton, United Kingdom companies support from BlackBerry-certified professionals who can help organizations to manage their BlackBerry deployments or migrate efficiently to a more popular smartphone platform.

As the sophistication of small company IT technology has expanded, and as the need for enterprise-class security, dependability, and recoverability has grown to be the standard for businesses regardless of size, effective integration and support of RIM BlackBerry solutions has grown increasingly challenging. To handle areas such as security, disaster recovery, and synchronization of BlackBerry handhelds with diverse messaging servers and corporate databases, small organizations frequently resort to outside consulting professionals who specialize in RIM BlackBerry installation and maintenance.

Progent can provide the expertise of BlackBerry-certified consultants who can assist small organizations to design, manage, and troubleshoot BlackBerry environments affordably and effectively, dispensing with the requirement for an internal BlackBerry technology specialist and reducing the expense and stress of maintaining wireless work groups. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified security professionals. This range of experience, coupled with Progent's proven online support model, provides small businesses a budget-friendly solution for incorporating BlackBerry products seamlessly into their IT network.

Progent's engineers can help you with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange setup so that your data and messaging systems work efficiently with BlackBerry BES Server. Progent can also help you to upgrade from previous editions of BlackBerry and Microsoft technology, set up easy-to-use administration utilities to help you monitor and control BlackBerry devices across your business, define security policies that make sense for your business, customize wireless applications, and make sure that your IT network infrastructure is appropriately designed to accommodate your BlackBerry users. Also, Progent's business continuity specialists can help ensure that your BlackBerry data is included in your scheduled backup processes in order that it can be restored rapidly and safely.

Brighton Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Brighton metro area.

Onsite IT Consulting
Progent locations in Brighton Metro

City Address Phone Link
Brighton Tower Point, 44 North Rd
Brighton, BN1 1YR
United Kingdom
+44 127 325 7387 Brighton Network Support Services


Consulting Services for BlackBerry Enterprise Server
RIM's advanced platform for administering big groups of BlackBerry devices is the BlackBerry BES Server. This powerful software enables Microsoft Exchange, Domino, or Groupwise clients to send and receive emails that stay encrypted during wireless transit to ensure maximum security. BES Server also streamlines a wide selection of crucial management jobs ranging from BlackBerry configuration and updates to mobile security and fault tolerance.

RIM BlackBerry BES Server Troubleshooting Help

Progent's BlackBerry-premier engineers can show you how to use RIM BlackBerry BES Server to do routine jobs like:

  • Deploy and manage applications
  • Plan smartphone, application, and IT policy updates
  • Update BlackBerry smartphone firmware remotely
  • Manage client configurations with BES Server's vast selection of policies

Progent's BlackBerry-premier consultants can also help you to use BlackBerry Enterprise Server to perform key procedures not supported by the less advanced BlackBerry BES Server Express. These tasks include:

  • Install and support BES Server's high-availability architecture based on virtual servers
  • Deploy BlackBerry smartphones remotely
  • Set specialized management roles
  • Automatically track and report on the health of your solution

Expert RIM BlackBerry Consulting and Technical Support Available Remotely from Progent
Progent's authorized BlackBerry support specialists are accessible remotely to deliver prompt technical help to businesses in the Brighton region or anywhere in United Kingdom. Progent's seasoned online technical support team has helped businesses resolve computer problems and cut IT service expenses in every state in the U.S. and built a large following of satisfied clients. (Refer to Progent's client testimonials.)

Progent can provide remote consulting support for a broad array of issues related to BlackBerry software and devices including wireless synchronization, configuration with Exchange, managing BlackBerry Enterprise Server, and strengthening wireless security. Major BlackBerry certifications awarded to Progent's support professionals include:

BlackBerry Certified Support Specialist
Blackberry ConsultingProgent's BlackBerry Certified Support Specialist can help you to perform common technical operations such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account configurations, launching messaging filters, changing user accounts, upgrading BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to run with your corporate messaging software. Progent's seasoned service professionals can also assist you to troubleshoot a wide array of problems concerning synchronization, device detection, email consistency, web access, mobile connectivity, IM, desktop application installation, and BlackBerry Desktop Redirector.

As a leader in providing countrywide online help for small office networks, Progent can provide quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your wireless technical support expenses low and, by solving issues quickly, improves the efficiency of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Blackberry ConsultantsProgent's BlackBerry Certified Server Support Specialist can provide the skills needed to configure and troubleshoot the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry specialist can show you how to use resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform critical procedures including troubleshooting enterprise activation issues, registering and deleting BlackBerry device users, setting activation passwords, implementing over-the-air program installation and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and recovery processes.

Progent's BlackBerry-certified consultants can also assist you to use management software like the BlackBerry Administration Service for role-based management, resolving attachment and data flow problems, and utilizing WiFi for enterprise activation. Also, Progent can explain the function of operational policies in the BlackBerry BES environment and help your company to define and install appropriate security options.

Progent's certified Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your current Exchange infrastructure for working smoothly with BlackBerry BES Server or migrate your BlackBerry system to the latest edition of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for deploying, managing, monitoring, and maintaining one or several BlackBerry BES Servers in a messaging environment based on Exchange. Progent's BlackBerry engineer has expertise in important technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email structure, Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can help you to add and remove BlackBerry smartphone users on Microsoft Exchange and Microsoft Active Directory, configure, track, and manage BlackBerry BES Server, administer BlackBerry devices and client accounts, back up and maintain storage groups, configure permissions, set up the MDS and IM, install access control lists, manage Microsoft Exchange Server data flow, create, edit, and assign WLAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and generate reports to summarize SNMP data.

Progent's BlackBerry-certified engineer can help you with your BlackBerry solution in a variety of environments such as Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

Contact Progent for Assistance from a RIM BlackBerry-Certified Professional
In order to contact Progent about consulting assistance for BlackBerry mobile wireless technology, phone 1-800-993-9400 or refer to Contact Progent.



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    Progent provides national online technical support and troubleshooting services for businesses that run UNIX or Linux environments or whose information systems include a mix of UNIX and Microsoft Windows products. Remote network consulting offers maximum return for your information technology budget by extending client productivity and limiting the time charged for computer repair services. Advanced online access technology and skilled technicians and consultants combine to enable Progent to handle the majority of IT issues without wasting time and money by traveling to your location. In most of cases your IT issues can be remediated by telephone or through a mix of phone support and remote connectivity. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISA and CISM premier security specialists to assist you with the toughest system problems.

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    To see answers to common questions concerning being a consultant at Progent, see Employment at Progent Questions and Answers.

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    Progent provides national remote phone support and troubleshooting services for companies who run Apple Mac networks or whose IT systems include a combination of macOS and Mac OS X with Microsoft Windows products. Progent's engineers can provide Mac users a range of IT services such as desktop support, upgrading to the latest version of Mac OS X from legacy editions of Apple macOS and OS X, plus help with Apple macOS and Mac OS X application software. Progent's specialists in Apple technology can also help your business with Apple iPhone and Apple iPad support, or migrating to Apple's iCloud services. Online IT help provides maximum leverage for your information technology dollar by extending client productivity and shortening the time billed for network repair services. Advanced remote access tools and skilled technicians and engineers allow Progent to solve most IT problems without wasting time and money by going to your site. In most of situations your network issues can be remediated over the phone or via a combination of telephone help and remote access. Progent can make available Cisco CCIE infrastructure experts and CISSP and ISSAP premier security specialists to assist you with the most difficult network issues.

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    ProSight Data Protection Services ECHO from Progent provide small and medium-sized organizations a low cost end-to-end service for reliable backup/disaster recovery (BDR). For a low monthly rate, ProSight DPS automates and monitors your backup processes and allows rapid recovery of vital data, apps and VMs that have become lost or damaged as a result of component breakdowns, software bugs, disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises device, or to both. Progent's disaster recovery specialists can provide advanced support to configure ProSight Data Protection Services to be compliant with regulatory requirements such as HIPAA, FIRPA, and PCI and, when necessary, can assist you to recover your business-critical data.

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    Cisco's Catalyst Wi-Fi controllers simplify the administration of wireless LANs by unifying the configuration and management of Wi-Fi access points, tuning Wi-Fi throughput by limiting the impact of radio frequency congestion, enhancing Wi-Fi availability with rapid auto-failover, and strengthening security by detecting threats and filtering traffic content based on user class and location. Progent's Wi-Fi consultants can assist your business to configure Cisco Wi-Fi controllers to manage and monitor Wi-Fi networks of all sizes. Progent can help you to maintain and troubleshoot your existing Cisco-based Wi-Fi solution or carry out an efficient migration to Cisco's modern wireless controller technology.

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    Progent's certified security staff can show you how to protect your Mac network through expert support offerings including performing security audits, clean up after virus and worm penetrations, setting up firewalls, integrating safe off-site and mobile connectivity, installing automated programs for defense against viruses, spam, and directory harvest attacks, and developing a comprehensive security plan adapted for the particular goals of your corporate information system.

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    Progent wants to find staff-level, solutions-driven Microsoft certified engineers with MCSE certification; Cisco certified network consultants who have Cisco CCNP or CCIE certification; security consultants who have CISSP or CISA or comparable security credentials; and advanced network architecture consultants with a background in mobile solutions, wireless connectivity, high availability, workplace recovery, data protection, and virtual servers. Progent also is hiring professionals to work on Progent's team of help desk service technicians and off-site support experts. Also, We are hiring talented administrators able to perform productively in our high-growth, virtual office environment.

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    Progent's Juniper Networks-authorized network consultants can assist your company to design and implement Juniper Firewall/VPN platforms, enhance and troubleshoot your infrastructure, and migrate efficiently from outdated devices to the latest versions. Progent's Junos OS engineers can also provide expertise with Juniper's flagship network operating system to help your business to simplify the management and strengthen the security of your Juniper VPN appliances firewalls, and routers. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS software platforms and can help you manage networks that incorporate a mix of Juniper's software platforms.

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    Progent's ProSight Active Security Monitoring utilizes next generation behavior machine learning technology by SentinelOne to guard endpoint devices and servers and VMs against known and new ransomware crypto-worms like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.

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    Progent's CCIE-certified networking experts can provide high-level support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability solutions.

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    Progent's certified Internet Security and Acceleration Server consulting experts have extensive experience creating Microsoft-based security solutions for IT networks with many sites, mobile workers, and mission-critical eCommerce applications. A Progent ISA Server consultant can help your small or mid-size business plan and deploy an installation of ISA Server 2004 that supports your IT protection needs without limiting your network.

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    The Help Desk Call Center service delivery model adopted by Progent offers small and midsize businesses an efficient alternative to reliance on freelance service individuals by offering broad expertise accessible to numerous support groups, optional 24x7 access to urgent help, fast escalation to world-class engineers for solving even the most complex problems, support consistency and reliability, quick follow-up overseen by veteran service administrators, a selection of convenient techniques for requesting service jobs, plus a high level of process transparency enabled by ticket tracking and available through a web-based portal.

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    Progent's Microsoft-certified experts have 20 years of background providing electronic messaging and unified telecommunications/email solutions for businesses. Progent offers economical Microsoft Exchange Server support services to enhance email security and virus protection, achieve fault tolerant email, and implement remote and mobile email access. Progent's Microsoft Exchange help and support services can assist you in designing and implementing a Microsoft Exchange upgrade or a migration from a legacy SMPT server or older Microsoft Exchange software such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.

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    If you want to update your production web site, create internal webs for applications such as human resources or employee education, design a powerful web presence for a new business, or write line-of-business, data-driven specialized web applications, Progent can provide talented and experienced web designers. Progent's experts can also help you build and maintain a safe, robust server and communications network, including off-site and wireless access, to support your web solutions.

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    Progent is a certified Hornetsecurity/Altaro partner and can design, install, and manage an implementation of 365 Total Backup to back up and restore your Microsoft 365 user and group mailboxes, files residing on your organization's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows-powered laptops and desktops.

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    Progent's Microsoft certified consultants offer small and mid-size businesses enterprise-level consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables companies to deliver important software quickly and reliably to specified users, reduce software costs and adhere to licensing agreements by understanding patterns of usage, improve Windows security by improving your awareness of weak points and by delivering critical updates, manage your mobile workforce through industry standards independent of connection or geography, and reduce operational costs by fully exploiting the administrative capabilities incorporated into Windows. Progent's SMS engineers can help you use SMS effectively for automated software and application deployment, security patch control, and asset monitoring management including program and appliance inventory.

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    Progent's team of application experts can provide in-depth support, custom programming, deployment help, and online classes for leading applications that address key areas including ERP, general accounting, management reporting, web application design, and the Microsoft Office family of business productivity solutions. As a Microsoft Partner with years of experience delivering high-level consulting and troubleshooting support remotely, Progent can assist small businesses throughout the United States to eliminate the time and expense related to travel and on-premises visits without sacrificing the high quality of technical support.

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    Progent's IT outsourcing services for small businesses feature planning Windows XP, Microsoft .NET Server, and BackOffice systems, coordinating upgrades to Windows XP, Windows Server 2003, Active Directory, and Microsoft Exchange Server 2003, Help Desk Call Center, remote and on-premises repair, resolving stubborn IT issues, and creating a comprehensive security plan. Progent can show you how to maximize system availability and performance via fault-tolerant configuration, resilient network topology, and proactive server monitoring. Progent also provides project management help for major upgrades and can assist with needs definition, resource inventory, BOM development, sourcing selection, procurement logistics, and professional documentation. Progent's computer outsourcing help also features education for office productivity software such as Microsoft Office XP.

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    Progent offers expertise for security auditing products such as LANguard from GFI for performing a set of automatic network auditing scans to identify possible security gaps. Progent has extensive knowledge of network analysis tools and can show you how to make sense of audit reports and respond effectively. Progent can help you build protection into your company operations, configure auditing software, plan and implement a secure network architecture, and suggest procedures to maximize the safety of your IT system. Progent's security consultants are able to show you how to configure a firewall, design secure remote access to email and data, and integrate VPN. Progent's certified security consultants can also validate the protection of web applications and can run comprehensive information security evaluations of enterprise-wide security to validate your organization's compliance with key industry security standards such as HIPAA, NIST, and ISO 17799.

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    Progent has been delivering SharePoint support since the initial SharePoint product was published more than a a dozen years, and Progent has the breadth and depth of IT know-how to assist organizations of all sizes to plan and carry out a SharePoint Server 2013 deployment and create SharePoint Server 2013 apps that add substantial business benefit to your information network. Progent's Microsoft-certified consulting team can assist you to assess the risks and benefits of upgrading to SharePoint Server or SharePoint Online from legacy versions of SharePoint or from a different collaboration environment; decide if an in-house, Cloud-based or hybrid deployment is best suited for your company; and select the most appropriate version of SharePoint 2013 for your applications. Progent offers full project management support or can help in individual tasks related to your SharePoint 2013 migration.

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