Brighton Telecommuters Configuration Advisor
Call Desk Augmentation and Outsourcing Consulting Experts
Expanding your telecommuter workforce can have a significant impact on IT architecture, security/compliance, and company workflows. Progent has 20 years of background assisting businesses of all sizes to plan, deploy, manage, optimize, and debug IT environments that support work-from-home employees. Progent can help your Brighton company to pick the appropriate technologies and adhere to leading practices in building and operating a safe virtual office solution for telecommuters that promotes collaboration and returns top value. Progent can provide support services that go from on demand guidance for getting you past occasional IT roadblocks to full project management to help you successfully complete mission-critical tasks.
Progent's consultants can help Brighton, United Kingdom companies to with any aspect of building a high-functioning work-at-home ecosystem by delivering infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud connectivity, helpdesk outsourcing, cybersecurity, data protection solutions, and unified management.
Help Desk Call Center Support for Telecommuters
A rapid, enterprise-wide transition to a from-home workforce, which might be driven by an epidemic or as part of a disaster recovery preparedness plan, can overwhelm even a well-staffed internal Call Desk. Progent's Help Desk Call Center services allow organizations of any size to outsource or supplement their Help Desk Call Center with Progent's online Technical Response Center team.
- Progent's Standard Support Desk support services leverage Progent's extensive network of online technical support specialists combined with enterprise-class trouble ticketing and follow-up software to offer an affordable, modern Support Desk. Progent's Standard Help Desk Services provide a comprehensive solution that addresses all facets of online Level 1 PC support from help requests to trouble ticket generation, screen sharing, problem resolution, and reporting. A web-based User's Service Portal allows from-home workers to monitor or update the status of their active trouble tickets, add details, and append screenshots and attachments. Desktop support services are delivered at a significant discount off Progent's normal Level 1 desktop support rates, and Progent makes available the option of rapid escalation to Level 2 and Level 3 support specialists to resolve advanced issues. To find out more, visit Progent's Standard Helpdesk Services outsourcing for small businesses.
- Progent's Support Desk Augmentation Service allows your company to expand your current Help Desk team by splitting responsibilities for Help Desk support services transparently between your in-house IT support personnel and Progent's extensive team of PC support engineers and subject matter specialists. Progent's co-managed Help Desk service uses a collaborative support model utilizing the number one PSA tool for handling service requests and trouble tickets, establishing responsibility, tracking progress, and generating reports. To learn how Progent's Call Desk Supplementation Services can enable your company to deliver best-in-class IT support to your teleworkers, refer to Progent's Call Desk augmentation Services.
Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and maintaining an efficient work-from-home solution for your Brighton, United Kingdom company, call
An index of content::
Remote Workers Endpoint Security Support and Integration
Work at Home Endpoint Security Specialists
Progent can help small and medium-size businesses to configure cybersecurity protection systems and deliver cleanup services needed to support telecommuters.
Windows 7 Backup and Restore Professional
Technical Support Services Microsoft Windows 7 Migration
Progent's Microsoft certified engineers can provide remote and onsite consulting expertise to help you to administer, maintain, and repair computers powered by Microsoft Windows 7 and can also provide assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for change management, network security, disaster recovery, remote access, smartphone and tablet management, Wi-Fi network design, and remote network monitoring.
802.11x Wi-Fi Site Survey Technology Consulting Services
Consultant Services 802.11x Wi-Fi Site Survey
Progent's Wi-Fi site survey and predictive modeling help you to plan, implement and troubleshoot a Wi-Fi network customized for your facilities, offering your business a WLAN that delivers the reception, speed, capacity, QoS, security, and roaming ability your company needs. Wireless survey services from Progent include online predictive analysis for designing a wireless LAN and onsite survey services for confirming, optimizing, and debugging a functioning Wi-Fi network.
Catalyst Wireless AP Information Technology Consulting
Cisco Online Help Catalyst 9164 Access Point
Progent's Cisco Catalyst 9100 Series 802.11ax Wi-Fi 6 WAP consultants can provide economical remote and on-premises help for Catalyst next-generation Wi-Fi 6 wireless access points (WAPs).
Navision and Dynamics NAV Information Technology Consulting
Installation support Navision and Dynamics NAV
Progent can provide remote and onsite configuration, migration, customization, reporting for Dynamics 365 Business Central/NAV.
Integration Support At Home Workers Collaboration Software
At Home Workers Collaboration Specialist
Progent can help small and medium-size companies to deploy collaborative applications to enable their at-home workers to engage in positive interaction with fellow workers and other stakeholders.
Microsoft Teams and Cisco UC Consulting
Microsoft Teams and AAD Services
Progent can help your business to plan a migration to Microsoft Teams from Skype for Business Online or Lync Server and install, manage, and debug a cloud-based or hybrid deployment of Teams. Progent can help you to integrate Teams with Office and Microsoft 365 apps, Exchange, SharePoint Online, and your phone system.
Data Center Colocation On-site Support
Immediate Data Center Engineer
Progent's data center IT services are designed for businesses with hardware housed at Internet Data Centers or data center colocation hosting sites and in need of timely on-site assistance at the colo facility as well as remote help from Microsoft and Cisco Premier Certified experts. Progent offers a full array of Internet Data Centers and IDC and colo consulting services including system architecture analysis, Windows and UNIX server integration and maintenance, tech support for server and communications networking, development and deployment of high availability systems, defining and implementing layered security structures, firewall integration and support, configuring load balancing environments, and planning fault tolerant server cluster systems.
Microsoft Exchange 2013 Specialists
Exchange 2013 Backup and Restore Support and Setup
Microsoft Exchange Server 2013 includes major improvements to the capabilities of its predecessor Microsoft Exchange 2010 and introduces powerful new features plus a redesigned architecture. These enhancements favorably impact key IT areas including ease of administration, high availability (HA), security, operational costs, teamwork, expandability, performance, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consultants can assist your organization to understand the possible business benefits of migrating to Microsoft Exchange 2013, create an efficient test and deployment plan, and train your IT staff to maintain your Microsoft Exchange 2013 environment. Progent also offers affordable remote support and management services for Microsoft Exchange 2013.
After Hours Juniper Networks NetScreen Security Firms
Security Organization Juniper NetScreen
Progent's Juniper Networks-certified NetScreen engineer can assist your company to configure and optimize NetScreen 5200 and 5400 routers, upgrade from older NetScreen products to the latest Juniper technologies, and repair network infrastructure issues in all-Juniper or mixed-vendor systems.
Consultant Services Avaddon ransomware recovery
Locky ransomware recovery Specialists
Progent's ransomware experts can help your business to assess your ransomware vulnerability, monitor and guard your IT environment, help with negotiating a settlement with a hacker, and rebuild an information system damaged by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.
Windows 11 Snap Assist Setup and Support
Windows 11 and TCP Integration
Progent's Microsoft-certified Windows 11 consultants can provide a range of services to support Windows 11 including cloud and hybrid integration, mobile device management and synchronization, at-home workforce access, data and identity security, streamlined provisioning, and Help Desk Call Center support.
Support Microsoft 365 Migration
Microsoft 365 Exchange Online Integration Consultant Services
Progent can help your business to understand the wealth of subscription options available with Microsoft 365, formerly branded Office 365, and integrate your network with Microsoft 365 so you derive maximum business value. Progent supports multi-vendor networks that include Windows, macOS or OS X, and Linux technology. Progent can also help you to build and manage hybrid ecosystems that transparently combine on-premises and cloud-based resources.
Engineers ransomware system rebuild
24x7x365 Egregor ransomware hot line Professional
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist your business to halt the spread of an active ransomware attack. Call 800-462-8800
Call Desk for Remote Workers IT Consultant
24x7 Network Consulting Call Desk for Remote Workforce
Progent has two decades of experience helping small and medium-size companies to design, implement, optimize, manage, and debug IT networks that incorporate teleworkers.
24 Hour On-site Technical Support Microsoft 365 Exchange Online Integration
Microsoft 365 Mac Integration Specialists
Progent can help you to understand the many subscription plans offered with Microsoft 365, previously branded Office 365, and integrate your information network with Microsoft 365 in a way that delivers top business value. Progent offers expertise with multi-platform networks that include Windows, macOS or OS X, and Linux operating systems. Progent can also help you to build and manage hybrid solutions that transparently combine local and cloud-based resources.
High Availability Internet Connections IT Services
High Availability Internet Connections Support Outsourcing
Progent's Cisco-certified IT professionals can help you create an economical, high availability Internet configuration architecture that can achieve non-stop Internet connectivity via a broad range of fault tolerant Internet network products and services including high availability BGP, automatic fail-over, and multiple ISPs. Progent can provide CCIE consultants to show you how to utilize the most current techniques for high availability Internet connections to build an affordable, completely redundant Internet network with automatic failover and other features to create zero-downtime Internet availability.
Juniper SSL VPN Security Consulting
Juniper SSL VPN Network Intrusion Penetration Testing
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Extended Help Desk Remote Technical Support
Shared Help Desk Ticketing Support and Help
Progent's Co-managed Help Desk service makes it possible for your business to share the load for Help Desk services seamlessly between your in-house IT team and Progent's large roster of seasoned technical support engineers and matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative support solution based on ConnectWise Manage, the leading shared professional services automation (PSA) platform for handling service requests, ticketing, ownership, status tracking, and reporting.
24-Hour DoubleTake Carbonite Software Availability Online Support Services
24-7 Online Troubleshooting DoubleTake Carbonite Backup
DoubleTake/Carbonite Software offers a family of products intended to deliver small companies a range of affordable solutions for replicating and recovering vital workloads such as Exchange, SQL, RIM Blackberry, and Microsoft Office SharePoint. Progent's business continuity planning consultants have in-depth backgrounds integrating DoubleTake/Carbonite technology into small company IT systems to create a high state of availability and business continuity capability at an affordable price.
ProSight Virtual Hosting Consultants
Specialist ProSight Hosting for Virtual Servers
Progent's ProSight Virtual Hosting and Management service provides complete hosting of a small company's servers in a solution that gives the maximum level of availability and expandability and is also simple to transfer to another host. ProSight Virtual Hosting services are built upon proven virtualization platforms that allow small and midsize companies with mixed- platform IT systems to save dramatically on the costs of capital investments, infrastructure maintenance, and IT management while benefiting from world-class reliability and an unprecedented degree of vendor flexibility.
Specialists Wireless Security Scan
Largest Internal Network Security Inventory Consultant
Progent offers small businesses two low-cost security evaluation scanning packages that provide, at a set fee, remotely administered scans of your network security profile which are analyzed by certified security engineers who interpret the results of the remote scan, present objective evaluations of your current security vulnerability, and offer recommendations for enhancements. Progent offers two non-overlapping security evaluation packages for external and internal scanning that are priced to fit the budgetary realities of small businesses while delivering enterprise-class assessments of your network's exposure to attack.
Professional Small Government
Local Government Exchange Professionals
Progent has a long background providing a full-spectrum of online IT support and urgent troubleshooting services to local governments and schools throughout the United States. Progent is one of the industry's pioneers in delivering advanced remote network consulting and has provided IT solutions to clients in every state. Online support saves travel costs and solves issues more quickly than onsite support.
Maze ransomware hot line Consultant
LockBit ransomware hot line Technology Professional
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can help your business to contain the progress of an active ransomware attack. Call 800-462-8800
Top Ranked Technical Support SharePoint
24x7 Technical Support SharePoint Server 2016
Progent's Microsoft-certified experts offer companies of any size consulting, troubleshooting, and development services for Microsoft SharePoint and SharePoint Online. SharePoint is an advanced collaboration platform that utilizes web-based technology for intelligently connecting people, teams and information. SharePoint offers a central spot for your employees or clients to access, organize, share and manipulate useful information, documents, and applications and to communicate with other people. SharePoint allows faster and more intelligent decisions, more efficient access across teams and more streamlined business processes. Windows SharePoint Services connect workers, clients, teams and major tasks with the knowledge they've developed in a way that makes data easy to find, retrieve and apply. Progent's certified SharePoint experts can help your organization to support your current SharePoint ecosystem or upgrade to the current release of SharePoint Server or to SharePoint Online.
ProSight Virtual Machine Hosting Consulting
ProSight Virtual Machine Hosting Services
Progent's ProSight Virtual Hosting and Management outsourcing offers comprehensive hosting of a small or mid-size company's servers in an environment that gives the highest degree of dependability and scalability and is in addition easy to move to any data center. ProSight Virtual Hosting and management options are built on proven virtualization techniques that enable small companies with mixed- platform IT systems to save significantly on the expense of capital investments, system maintenance, and network administration while benefiting from world-class reliability and an unprecedented degree of vendor independence.
NodeZero Security Penetration Testing Computer Security
NodeZero Certified PEN Testing Cybersecurity Tech Services
Progent's certified cybersecurity consultants can run NodeZero-based penetration tests to verify your security monitoring and protection systems and policies are correctly configured and effective.
Access to External Support Databases Technicians
Best Practices Small Business IT Support
Progent's team of Microsoft and Cisco Certified consultants average longer than ten years of real-world industry background, in the trenches of IT service, performing a broad range of IT projects for an extensive mix of clients. Each Progent consultant shares a refined set of individual best practices which are incorporated into shared best practices standards that Progent teaches its consulting team. This guarantees that you get not just expert technical skills, but also a consultant with proven methods for using technical knowledge to fix real-world IT problems rapidly.
Award Winning NodeZero Cybersecurity Pen Testing Testing
NodeZero PEN Testing Cybersecurity Contractor
Progent's certified security consultants can perform NodeZero-powered penetration tests to verify your security monitoring and protection systems and policies are correctly configured and effective.
IT Outsourcing and Co-sourcing White Paper
IT Outsourcing White Papers
Progent's IT outsourcing packages offer budget-friendly computer support for medium-size corporations. Whether it involves designing network infrastructure, setting up an in-house Help Desk or using an outside one, deploying a new email platform, monitoring your system, or creating an on-line business solution, outsourcing your network technical services can reduce costs and minimize uncertainties, allowing IT service budgets to grow in a more moderate and manageable fashion than is feasible by assembling a large, knowledgeable in-house IT staff. Progent's Outsourcing White Paper and flyers show how Progent can enable you to create a secure and robust system foundation for your vital Windows-based applications such as Windows 2008, Exchange Server, and SQL Server.
Lync Server 2013 dial plans Specialists
Services Lync Server 2013 and Android
Lync Server 2013, now called Skype for Business, allows businesses of all sizes to create a manageable and secure communications environment that supports the modern Bring-Your-Own-Device computing style with instant messaging, real-time presence, audio/video and web meetings with application sharing, as well as IP and PSTN telephony across a broad range of stationary PCs and mobile endpoints. Progent's Microsoft-certified Lync Server 2013 consultants and system architects can help your company to assess the business benefits of Lync 2013, create an in-house, cloud-based (with Microsoft Lync Online) or hybrid model suitable for your current and long-term goals, deploy Lync Server 2013 so as to speed up your return on investment, and deliver live online and onsite training to your IT team and users. Progent has in-depth expertise in key pieces of a Lync Server 2013 solution that include Microsoft Windows Server, SQL Server Express and Exchange, and Progent can assist you to combine Lync 2013 with popular Microsoft Office and Microsoft 365 applications such as Outlook and PowerPoint.
Select Topic: