Brighton Offsite Workforce Integration Consulting and Support
Help Desk Call Center Solutions Consulting Experts
Expanding your at-home workforce can have a significant effect on IT infrastructure, cybersecurity, and company culture. Progent has two decades of experience assisting SMBs to design, configure, manage, tune, and troubleshoot IT environments that incorporate at-home workers. Progent can assist your Brighton company to pick the right technologies and follow best practices in creating and maintaining a secure virtual solution for telecommuters that facilitates teamwork and returns maximum value. Progent can provide services that go from as-needed expertise for getting you past challenging IT roadblocks to full project management to help you carry out business-critical initiatives.
Progent can help Brighton, United Kingdom businesses to with any aspect of creating a high-functioning work-from-home environment by delivering network infrastructure configuration services, IP voice expertise, voice/video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Help Desk augmentation, security monitoring, data protection solutions, and unified management.
Help Desk Services for Teleworkers
A rapid, company-wide switchover to a telecommuter business model, which might be motivated by a pandemic or as part of a disaster recovery/business continuity process, can overstretch even a well-staffed in-house Call Desk. Progent's Help Desk services make it possible for businesses to outsource or augment their Support Desk with Progent's online Technical Response Center services.
- Progent's Standard Call Desk support services leverage Progent's extensive network of remote technical support experts along with enterprise-class trouble ticketing and follow-up software to provide an affordable, advanced Support Desk. Progent's Standard Help Desk Services provide a comprehensive solution that addresses all facets of remote Level 1 desktop support from initial help requests to ticket generation, desktop sharing, issue resolution, and incident reporting. A web-based User's Service Portal allows teleworkers to monitor or update the status of their active trouble tickets, add information, and upload screen captures and attachments. Desktop support services are provided at a significant price reduction off Progent's ordinary Level 1 desktop service charges, and Progent makes available the option of rapid hand-off to Level 2 and Level 3 IT experts to resolve advanced issues. For more information, see Progent's Standard Helpdesk Services outsourcing for small and mid-size companies.
- Progent's Support Desk Augmentation Service allows your company to augment your existing Help Desk Call Center organization by splitting responsibilities for Call Desk services seamlessly between your in-house support staff and Progent's extensive roster of PC support technicians and subject matter specialists. Progent's shared Help Desk Call Center service uses a collective support model based on the leading PSA platform for managing service requests and trouble tickets, establishing ownership, tracking progress, and producing management reports. To find out how Progent's Call Center Augmentation Services can enable your business to provide best-in-class IT support to your at-home employees, see Progent's Call Center augmentation Services.
Contact Progent for At-Home Worker Expertise
To get in touch with Progent about creating and maintaining an efficient work-from-home solution for your Brighton, United Kingdom organization, call
An index of content::
Cisco CUSP Computer Consulting
CUCM and SIP Online Support Services
Progent's Cisco CCIE-certified SIP infrastructure experts can help you to design, deploy, maintain, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-connected IP PSTN trunks and can provide cost-effective remote or onsite support to help businesses to migrate smoothly to a modern unified communications network that offers fast return on investment. Progent's certified Microsoft collaboration consultants can assist you to configure connections between Cisco's CUBE SBC and Microsoft's VoIP and IP video applications like Skype for Business and Lync for connectivity to a SIP PSTN trunk.
Integration Identity Authentication
Identity Authentication Support Services
Progent's Duo services incorporate Cisco's Duo cloud technology to protect against compromised passwords by using two-factor authentication. Duo enables one-tap identity confirmation with iOS, Android, and other out-of-band devices.
Progent Cybersecurity Press Relations Consultant Services
Technology Professional Progent Cybersecurity Experts in the News
Progent in the News is managed by cybersecurity expert Darrin Johnson.
SIEM Cybersecurity Firms
GIAC Information Assurance Security Firms
GIAC was established in 1999 to validate the skill of IT security professionals. GIAC accreditations are acknowledged by businesses and institutions all over the world including and the U.S. NSA. Progent's GIAC-certified information assurance specialists can provide help with all of the network security disciplines covered within GIAC accreditation including auditing infrastructure vulnerability, security incident handling, intrusion detection, web application security and security information and event management (SIEM) solutions.
iPhone and Power BI integration IT Consultant
iPhone and Skype for Business integration IT Consultant
Progent offers affordable online consulting to assist you to design, deploy, and fix any aspect of your iPhone and iPad and Windows integration solution and is available for quick jobs to help you through specific technical roadblocks or major engagements to help you finish large-scale projects on time and within budget. Progent has experience in on-premises, cloud-centric, or hybrid networks and can help you create or support a highly available, secure and scalable infrastructure that aligns with your computing model. Progent can also provide online and on-premises training for individuals or groups to help manage and use your iOS devices in a safe, collaborative environment that maximizes the strategic value of your information system.
Remote Workforce Support Services
24 Hour Teleworker Integration Support Services
Progent has 20 years of background assisting small and mid-size businesses to plan, deploy, optimize, administer, and troubleshoot IT networks that support teleworkers.
Microsoft 365 Security On-site Technical Support
Support Microsoft 365 iPhone Integration
Microsoft 365, previously called Office 365, is Microsoft's expanding family of client productivity applications and cloud services offered on a monthly or annual subscription basis. Microsoft 365 programs and cloud services are available in an array of subscription plans targeted at markets from individuals and households to global enterprises. Progent can provide quick and easy remote access to consultants with in-depth knowledge of Microsoft, Mac, Apple iOS, and Google Android technology. Progent can help you to evaluate the wealth of subscription options available with Microsoft 365 and configure your information network with Microsoft 365 so you realize top business value. Progent supports multi-vendor networks that incorporate Windows, macOS or OS X, and Linux technology. Progent can also help you to create and manage hybrid ecosystems that transparently integrate on-premises and cloud resources.
Top Rated Microsoft Exchange Server 2010 Migration Consultants
Exchange Server Upgrade Consulting
Progent's Microsoft-certified network engineers can assist your organization to determine the value of Microsoft Exchange Server 2010 for your business and can help your IT staff to plan and carry out a smooth upgrade to Microsoft Exchange Server 2010 from Microsoft Exchange 2003 or Exchange Server 2007 that will provide fast ROI by improving your workers' efficiency, lowering the cost of hardware and service, streamlining administration, and integrating your key communications technologies.
After Hours Windows One-On-One Training
Microsoft Certified Expert Windows Training
Progent practices knowledge transfer from Progent's consultants to clients. By educating clients to handle problems that are within their scope, Progent can concentrate on providing high-value skills where Progent faces little competition. Mid-size businesses who work with trusted independent consultants or who employ internal support staffs benefit when Progent transfers information about new technology and tested processes to make their IT environments more robust, secure, and productive.
Top Rated On-site Support Microsoft Dynamics GP ERP
Dynamics GP Accounting Support and Integration
Key features of Dynamics GP accounting include a modular design that allows you to license just the functionality you require, a standards-based architecture based on Microsoft technologies to protect your investment and provide a highly integrated environment, advanced reporting services that permit you to monitor all operations, revenues and expenses and sales patterns, compatibility with Microsoft Office to speed access to business data, the capability to process information from almost any db software or workstation software into Microsoft GP, plus an open architecture that makes it possible to create custom programs. Progent can show you how to set up and maintain a reliable, secure server and communications infrastructure to support Microsoft Dynamics GP/Great Plains, and can offer experienced GP support professionals to help you convert the advanced features of Dynamics GP business accounting software into a productive business management solution.
Supplemental Call Center Cost Savings Computer Consulting
Emergency Co-managed Call Center Costs IT Consulting
Progent's Help Desk Call Center management and co-management service programs enable organizations to save money, improve productivity, and respond immediately to sudden changes in economic conditions.
ProSight Reporting ConnectWise Manage Ticketing Help and Support
ProSight Reporting ConnectWise Automate Technology Consulting
ProSight Reporting is an expanding suite of real-time reporting utilities created to work with the industry's top ticketing and network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Microsoft Certified Local Government Consultancy
Consulting City Government Cisco
Progent has extensive experience delivering a broad range of remote IT support and emergency repair services to local governments and schools throughout the United States. Progent is one of the pioneers in providing advanced online network consulting and has provided network support to organizations in every state. Remote support eliminates travel expenses and solves problems more quickly than onsite support.
System Center 2016 Migration Online Technical Support
System Center 2016 Azure Integration On-site Support
System Center 2016 provides major enhancements for managing hybrid cloud networks through comprehensive support for Windows Server 2016, Windows 10; seamless integration of multi-OS networks that include various Linux distributions, Hyper-V and VMware; and expanded public and private cloud support including closer integration with Intune for Apple iPhone and Android smartphone administration plus native integration with Operations Management Suite (OSM) for cloud-based analytics. Progent's Microsoft-certified consulting team offers world-class online and on-premises expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can assist your business to design and configure a new deployment of System Center 2016, expand or tune an existing one, upgrade efficiently from a prior version of System Center, or troubleshoot your System Center solution.
Support Services Building-to-building Wireless
Wi-Fi Security IT Consulting
Progent's Wireless Consulting Services offer a fast, economical option for companies of any size to deploy, manage, monitor and troubleshoot advanced wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to plan and deploy appliances such as Cisco's Aironet and Meraki access points and wireless controllers. For wireless messaging and web-based business applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
SonicWall PRO Compliance Audit
SonicWall Security Certification
Progent's certified SonicWall firewall experts can show you how to integrate, manage, and tune SonicWall firewall/VPN devices including the newer SonicWall TZ and NSa Series of firewalls and the legacy SonicWall PRO 2040 devices. Progent's CISSP and CISA-certified network security experts can show you how to incorporate SonicWall firewalls into a complete network protection plan and build security into your corporate operations.
Meraki Switch and Access Point IT Services
Meraki Switch Stacking Integration Support
Cisco's Meraki family of access and distribution switches are intended for sites that go from small branches to campuses. Progent's Cisco-certified CCIE consultants can provide cost-effective online consulting to assist you to plan and deploy an efficient network solution that incorporates Meraki MS switches, simplify network monitoring and administration with Meraki's cloud-centric management tools, define policies to maintain compliance, create and test a disaster preparedness plan, and troubleshoot issues associated with any aspect of your Meraki deployment. Progent can also help your company to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless access points to create a unified networking infrastructure.
Engineer Windows Server 2012 R2 Hyper-V 3.0
Virtual Server Hyper-V Support and Integration
Microsoft Windows Server 2012 R2 Hyper-V improves virtualization in key areas such as secure multitenancy, flexible infrastructure, cloud readiness, expandability and throughput, and high availability. Progent's Microsoft-certified consulting experts can assist your business to benefit from Windows Server 2012 R2 Hyper-V to deploy and manage virtual servers to cut network expenses and enhance availability.
Consulting Services Hermes ransomware hot line
24/7/365 ransomware removal and restore Professionals
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can help your business to contain the spread of an ongoing ransomware attack. Call 800-462-8800
Firewall and VPN Cybersecurity Consultancy
Firewall and VPN Network Security Auditing
Progent offers businesses of any size professional consulting for Intrusion Protection Systems and IPsec VPN solutions from leading firewall and VPN security vendors including Palo Alto Networks, Check Point Software, Juniper Networks, Fortinet, and Symantec. Progent can show you how to design a detailed security strategy and select the right products from multiple vendors to achieve your security goals while staying within your budget limits.
Dynamics GP Migration Planning Consultant Akron, OH
Dynamics GP System Upgrade Consultancy Akron Canton, US
Progent's consultants have supported Dynamics GP and Great Plains ERP software for more than two decades and Progent has provided integration, software development, training, and debugging services since the product's debut. Progent can provide high-level support for updating out of date Dynamics GP/Great Plains deployments. Progent can help you to plan, test, and carry out a cost-effective migration from a an outdated version of GP to the current version of Microsoft Dynamics GP.
Urgent ProSight Email Content Filtering Service Consulting
ProSight Email Encryption Specialists
Progent's ProSight Email Guard uses the technology of top information security vendors to provide web-based control and world-class protection for all your email traffic. The hybrid architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway appliance to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based malware. ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and keeps most threats from reaching your security perimeter. This decreases your exposure to inbound threats and conserves network bandwidth and storage. ProSight Email Guard's on-premises gateway appliance provides a further layer of inspection for inbound email. For outbound email, the onsite gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The on-premises security gateway can also help Exchange Server to monitor and safeguard internal email that stays inside your corporate firewall.
Enterprise hybrid cloud solutions Technology Professional
Hybrid cloud integration Consultancy
Progent can assist you to plan and manage hybrid environments that can include Windows and Linux operating systems and apps in either cloud-only solutions or in hybrid architectures that utilize physical IT assets along with one or more public cloud services. To assist you to incorporate public clouds with networks, Progent offers a range of cloud migration support services that include Microsoft Azure hybrid cloud planning and deployment services, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has 20 years of background providing advanced consulting expertise online, and Progent can make sure you complete your cloud migration initiatives quickly and within your budget.
Recruiter Cisco Consultant Telecommuting Jobs
Microsoft MCP Virtual Office Job
Progent is hiring a variety of on-staff workers such as solutions-driven Microsoft Certified Systems Engineers; connectivity consultants with Cisco CCDP or CCIE certification; and consultants for fault-tolerant system architecture with backgrounds in mobile access, wireless integration, non-stop environments, disaster recovery solutions, data protection, and VMware technology. We are also hiring desktop support experts, off-site service specialists, and CISSP or CISA certified security professionals. We are also seeking experienced managers and administrators able to operate efficiently in Progent's high-growth, virtual office environment. Progent works with freelance professionals who have proven expertise and working experience in high-demand information technology areas beyond Progent's primary technical focus. Our Experts Group hires independent consultants who can provide consulting and development support for mission-critical solutions that include Manufacturing Resource Planning, Enterprise Resource Planning, or CRM; have in-depth knowledge of popular operating systems such as Linux derivatives, Macintosh, or Sun, or can provide expert skills in technologies like telecommunications, web design, EDI, eCommerce, or database management. Freelance consultants premier by Progent coordinate with Progent's staff consultants to deliver comprehensive IT services for small and midsize business networks.
24/7 Apple Mac and Windows IT Services
MacOS and Windows Online Troubleshooting
Progent's support specialists in Mac and Windows technology can show you how to combine Mac and Windows systems into seamless networks with full sharing and workgroup support. Allowing productive co-existence among a mix of servers and workstations powered by Apple Mac OS and Windows requires extensive knowledge of and background with Apple Macintosh and Windows technology. Progent's experience in Windows and Apple consulting makes it possible to provide world class assistance to companies that depend on these platforms to keep their strategic advantage. Progent's consultants can also assist you to interface Apple's iPhones and iPads to operate with smoothly with your Windows environment.
Office Wireless Integration Support
Integration Services Wireless Link
Progent's wireless engineers can help small companies design, select, test, install and support protected building-to-building wireless bridging products that integrate transparently into your IT network while providing a level of security that matches or excels wireline interfaces. Progent offers experience in wireless LAN products from Cisco Aironet and Meraki, Proxim, and other office wireless vendors and can show you how to select and deploy the wireless connectivity technology that align best your business requirements.
Microsoft SharePoint Online Support Services
SharePoint Server 2003 Outsourcing
Progent's Microsoft-authorized experts can help you rationalize the business justification for implementing SharePoint Portal Server 2007, consult with you on the appropriate edition of Microsoft SharePoint Server for your application, provide setup and integration services, help you to install Microsoft SQL Server as a back-end database manager, improve your network infrastructure, integrate your off-the-shelf and customized application software to work with SharePoint 2007, design a comprehensive security strategy that includes portal technology, and provide troubleshooting and Help Desk support.
Consult System Center MOM
Network Engineer Operations Manager
Small to mid-sized companies can now enjoy all the advantages of Operations Manager 2007 and also have fast access to Progent's Microsoft and Cisco certified IT support experts. With Progent's affordably priced IT service programs, mid-size organizations can select a simple co-sourcing service program built around Operations Manager 2007 with server monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing solution. Progent supports Microsoft Operations Manager to provide small and midsize business information systems enterprise-class reliability, protection and performance.
Emergency OpenBSD Server Support
Emergency UNIX Computer Help
Progent's UNIX platform support services provide small businesses and developers help with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent offers your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide range of expertise offers you a convenient one-stop consulting firm to help you create and maintain a secure and robust mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO UNIX and SGI/Irix or major Linux platforms such as RedHat, SuSE, Debian-GNU and Mandrake.
After Hours Hermes ransomware hot line Services
ransomware removal and restore Engineers
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can help you to halt the progress of an active ransomware breach. Call 800-462-8800
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