Brighton Remote Workforce Solutions Consultants
Help Desk Call Center Solutions Consulting Experts
Enlarging your telecommuter workforce can have a significant effect on IT infrastructure, security/compliance, and corporate processes. Progent has two decades of background assisting small and mid-size businesses to plan, configure, administer, optimize, and debug IT environments that incorporate at-home workers. Progent can assist your Brighton company to select the appropriate tools and adhere to best practices in building and maintaining a safe virtual ecosystem for telecommuters that promotes teamwork and delivers top value. Progent can provide services that go from on demand expertise for helping you past occasional technical bottlenecks to full project management or co-management to help you successfully complete mission-critical initiatives.
Progent can help Brighton, United Kingdom organizations to with any facet of building a high-functioning remote work ecosystem by delivering infrastructure design and configuration services, IP voice expertise, video conferencing integration, collaboration platform customization and training, public cloud integration, Help Desk outsourcing, security and compliance, data protection solutions, and streamlined management.
Help Desk Call Center Support for Teleworkers
A fast, organization-wide changeover to a telecommuter workforce, which might be activated by an epidemic or as an element of a disaster recovery plan, can overstretch even a well-staffed in-house Help Desk. Progent's Call Center services make it possible for businesses of any size to outsource or expand their Call Center by using Progent's online Technical Response Center services.
- Progent's Standard Support Desk support services utilize Progent's extensive network of online technical support specialists along with world-class trouble ticketing and tracking technology to provide an economical, advanced Call Desk. Progent's Standard Help Desk Services offer a comprehensive solution that handles all facets of remote Level 1 desktop support from service requests to ticket generation, desktop sharing, issue resolution, and reporting. A web-based User's Service Portal allows teleworkers to track or update the status of their current tickets, add information, and append screenshots and attachments. Technical support services are delivered at a significant discount off Progent's normal Level 1 technical service rates, and Progent offers optional fast escalation to Level 2 and Level 3 IT experts to resolve complex issues. For details, see Progent's Standard Helpdesk Services for small businesses.
- Progent's Help Desk Call Center Augmentation Service allows your company to augment your current Call Center team by sharing delivery of Help Desk support services transparently between your in-house support personnel and Progent's extensive roster of PC support engineers and subject matter specialists. Progent's shared Help Desk Call Center service is based on a collective support solution based on the leading PSA platform for handling service requests and trouble tickets, assigning ownership, monitoring progress, and generating management reports. For details about how Progent's Support Desk Augmentation Services can enable your business to provide world-class IT support to your at-home employees, refer to Progent's Call Center augmentation Services.
Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and managing an efficient work-from-home solution for your Brighton, United Kingdom business, phone
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802.11ac IT Consultants
Wireless Network Engineer
Progent's Wireless Consulting Services provide a fast, economical way for businesses of all sizes to configure, manage, monitor and repair cutting edge wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to design and install hardware such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile email and web-based business applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
24x7 Hybrid cloud Technology Professional
Enterprise hybrid cloud solutions Consultants
Progent can provide advanced online support services to help businesses connect their information networks with popular public cloud platforms such as Azure and Amazon AWS. Progent can assist you to design and manage hybrid environments that support Windows and Linux operating systems and apps in either cloud-based solutions or in hybrid network models that combine on-premises IT assets as well as public clouds. To help you to integrate public clouds with networks, Progent can provide a range of public cloud migration support services such as Microsoft Azure hybrid cloud planning and deployment consulting, Amazon Web Services cloud integration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has more than two decades of experience providing advanced consulting expertise remotely, and Progent can make sure you successfully carry out your cloud migration projects on schedule and affordably.
Security Auditor Barracuda Networks F12A Series Firewalls
Barracuda Networks CloudGen Firewalls Compliance Auditor
Barracuda's budget-friendly CloudGen Firewall appliances offer web filtering, remote connectivity, SSL tunnel VPN, secure SD-WAN, and Zero-Trust support along with centrally managed and monitored services across your entire enterprise including on-premises, public cloud, and hybrid deployment architectures. Public clouds supported include Microsoft Azure, Amazon Web Services, and Google Cloud Platform (GCP). Progent can deliver the expertise to be your one-stop source for technical guidance, administration, education, and cybersecurity expertise.
Barracuda Networks Zero Trust Security Organization
Immediate Barracuda Networks PA-7500 Series Firewall Network Security Auditing
Barracuda's budget-friendly CloudGen Firewall appliances combine web filtering, remote connectivity, SSL VPN, high-security SD-WAN, and modern Zero-Trust support along with centralized management encompassing your complete enterprise including on-premises, public cloud, and hybrid network architectures. Public clouds supported include Azure, Amazon Web Services, and Google Cloud Platform (GCP). Progent can deliver the skill to serve as your single source for network support, administration, training, and cybersecurity consulting.
Largest Azure and SCDPM integration Engineers
Specialist Microsoft Entra Connect
Progent can help you to plan and carry out an efficient migration from on-premises Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity and access services for both onsite and cloud resources.
Administration Nation Wide Support
Computer Consulting Company Ohio
Progent's Technical Response Center (TRC) offers nationwide extended hours remote troubleshooting for networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support professionals offer after-hours telephone help and online direct computer access to isolate and repair network problems rapidly and economically. The breadth of IT experience represented by Progent's staff of country-wide support engineers makes it possible to escalate even the toughest problems to competent specialists as required. For critical problems, the Technical Response Center tries to answer your call for support within one hour.
Fortinet 6301 Series Firewalls Consultant Services
Fortinet Firewall Application Control Computer Engineer
Fortinet next-generation firewalls are industry leaders in delivering top throughput for SSL/TLS inspection. Progent's Fortinet FortiGate firewall consultants can assist your business to configure your Fortinet firewalls to protect all your IT resources at the network perimeter, within the data center, at branch locations, and in the cloud.
ProSight Private Cloud Services Specialists
Private Cloud Solutions Specialists
Progent's ProSight Virtual hosting services provide small businesses a variety of benefits including reduced capital expenditures, savings on operational costs, improved executive focus, enterprise-class security, enhanced fault tolerance, and business continuity.
Meraki 802.11ac AP Migration Support
Meraki Wi-Fi Access Point Technical Consultant
Progent's Meraki Wi-Fi AP experts provide remote and on-premises support services to assist organizations of any size to design, deploy, maintain, expand or troubleshoot Wi-Fi systems that include Cisco Meraki APs. Progent can help your business to set up and support Meraki-based wireless infrastructure for environments that range from a telecommuter's home or a remote office to a campus or a nationwide enterprise. Progent can also help you to configure other Cisco products such as Catalyst and Nexus switches, ASR routers and firewalls to build a cohesive ecosystem that provides identical access, responsiveness, security, manageability and availability for wired and wireless clients regardless of their mobility or computing device.
Consulting Services Microsoft Exchange Server 2010 Migration
Professionals Exchange 2010 Upgrade
Progent offers comprehensive support for each phase of your Microsoft Exchange 2010 upgrade with services that include outsourced or co-sourced project management services, site readiness preparation, project planning, specification of new software and hardware required, suggested sourcing, pilot testing at customer site or at Progent's testing lab, managing temporary coexistence between Microsoft Exchange Server 2010 and Exchange 2003 or 2007, deployment of the production system, decommissioning the old servers, and training for client's IT group and end users.
Windows SharePoint Services Support Outsourcing
Emergency SharePoint Online Help
Progent's Microsoft-certified consultants can provide small and midsize businesses computer consulting, maintenance, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an enterprise portal solution for efficiently connecting people, teams and information. SharePoint Portal Server provides a central location for your employees or clients to connect to, manage, distribute and manipulate useful data, files, and applications and to interact with other people. It enables faster and more intelligent decisions, more effective access across teams and more economical business processes. The main objective of SharePoint Server is to bring together, in a productive way, all of the many sources of information accessible within and outside an organization. Windows SharePoint Services connect workers, clients, workgroups and projects with the information they've created in a manner that makes data convenient to locate, download and apply.
Integration Companies Custom Microsoft Visual Basic
Programming Custom Microsoft Access
For custom application development, Progent can supply programming consultants to produce line-of-business applications in areas such as commercial transaction webs, web development, Microsoft Business Solutions packages including Microsoft Dynamics GP, and custom management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progent's experts can use Microsoft IIS to build custom eCommerce applications powered by Microsoft ASP.NET. In addition, Progent offers expertise in a broad array of custom software development environments including SQL Server and Delphi. For custom e-Commerce software, Progent also can provide specialists in custom Access, custom Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.
Microsoft Certified Partner Computer Network Service Company
Configuration Microsoft Certified Partner
Progent is a Microsoft Certified Partner and has earned accredited competencies that include Information Worker Solutions. Microsoft Certified Partners represent the elite organizations who receive the highest customer satisfaction and are afforded the closest operational relationship with Microsoft. The knowledge, skills, and dedication needed to earn the level of Microsoft Certified Partner benefits Progent's customers by allowing Progent to provide your business better support for your IT system.
Technology Professional Dynamics GP SmartList Builder
Dynamics GP Excel Reports Development Firm
Microsoft Dynamics GP/Great Plains accounting offers analytics and reporting features that allow you to monitor all business processes, revenues and spending, and sales patterns with built-in drill-down, inquiry, and reporting capabilities. Progent's Microsoft Dynamics GP/Great Plains reporting support services can help you design reports that allow you to understand your business more thoroughly, converting raw data into valuable business information. Progent can improve your reporting and business analysis by providing Crystal Reports expertise, FRx help, and Microsoft Excel assistance. In addition to delivering reporting help, Progent can supply Microsoft .NET consulting, Microsoft SQL Server expertise, and application experience with VBasic, XML and other development environments in order to offer specialized line-of-business software development and eCommerce applications that integrate transparently with Microsoft Dynamics GP/Great Plains.
Skype for Business Mirrored Back End Servers Consult
Skype for Business disaster recovery Consultant Services
Lync 2010 provides Instant Messaging, Real Presence, audio and video conferencing, desktop sharing, as well as VoIP and public switched telephone network calling. Microsoft Lync Server 2010 can extend the capability of Exchange Server, SharePoint Server and Office desktop or cloud-based Microsoft 365 and simplify administration via integration with Windows AD. Lync 2010 can also reduce expenses by doing away with VoIP equipment and subscription fees, PBX gear, or legacy teleconferencing technology. Progent's certified unified communications experts offer remote and onsite support to help your company to maintain and repair your existing Lync Server 2010 environment or assess the advantages of migrating from Lync to Skype for Business, which is the renamed and revamped version of the product family. Progent can also help your organization to plan and carry out a smooth Skype for Business upgrade or a migration to Microsoft Teams.
Locky ransomware recovery Professional
Nephilim ransomware recovery Services
Progent's seasoned ransomware recovery experts can assist your business to restore a network damaged by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
Consulting Services Catalyst 4500 Switch
Catalyst Switch IPv6 Online Technical Support
Progent's Cisco-certified CCIE experts can help your business to configure, manage, update, tune and troubleshoot Catalyst switches. Progent can also help your business to enhance the security of Catalyst switches and move smoothly from legacy appliances to modern models.
Consultant Services Private Clouds for Small Businesses
Private Cloud Hosting Services Engineer
Progent's private cloud hosting enables small and midsize organizations to run key applications such as Microsoft SQL and Exchange from a hardened Tier III data center on fully redundant hardware with offsite backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager (DPM) for automatic backup and restore. You can use Progent's private cloud to avoid large capital costs for the purchase, upkeep, and operation of network hardware and data center facilities while benefiting the highest levels of system reliability and security.
Network Security Consultant
Security Audit Protect
For small and midsize organizations, network security and compliance is too complex to stay ahead of yet too dangerous to overlook. The world's biggest enterprises have been breached, and the leading cloud services have occasionally been taken down. It looks as though there's no place to hide. Progent makes it affordable for smaller companies to implement vital security projects successfully by providing the benefit of billable time to the closest minute without any minimum charge for remote support. This means you have the help of a seasoned computer expert to provide precisely the knowledge you need when you need it. Progent's CISA, CISM, GIAC, CISSP and ISSAP premier security experts can help you with any aspect of network security including vulnerability assessments, malware defense and recovery, spam and email content filtering, email data loss prevention, compliance reporting, and creating a complete security plan.
Comprehensive Event Management Technical Consultant
Top Quality Microsoft Certified Partner Operations Manager Network Consultants
Progent provides a variety of IT service packages for small companies. These information technology outsourcing and server monitoring services are built around the anticipatory problem solving capabilities of Operations Manager 2007, a state-of-the-art server and IT support product that monitors the reliability, throughput, and safety of your information system and identifies incipient troubles before they can disrupt your network. With Progent's economically priced IT support programs, small businesses can choose a simple co-sourcing package built around System Center Operations Manager with network monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing solution.
Security Online Technical Support
PIX Firewall Upgrade Network Engineer
Cisco's PIX 500 Series firewalls have reached end of life and Cisco might not offer support these devices. Progent still provides technical support for Cisco's PIX Series firewalls to help you with maintenance and management and Progent can also help you determine if you should move up to more current firewall products from Cisco. Progent's Cisco technology experts can help you design and carry out a smooth upgrade to Cisco ASA 5500-X firewalls based on leading practices.
Technology Consulting Services wi-fi controller
prime infrastructure Professionals
Cisco's Catalyst line of Wi-Fi controllers streamline the administration of Wi-Fi networks by unifying the configuration and control of wireless APs, tuning wireless throughput by reducing the effect of radio frequency congestion, enhancing Wi-Fi uptime with rapid auto-failover, and hardening data security by identifying threats and filtering traffic content according to user type and locale. Progent can assist you to configure Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi networks of any size. Progent can help you to maintain and troubleshoot your existing Cisco Wi-Fi solution or implement a smooth migration to Cisco's modern wireless controller solutions.
After Hours Shared Service Desk Economics Support Outsourcing
Remote Support Supplemental Support Desk Cost Savings
Progent's Help Desk outsourcing and co-sourcing service programs allow organizations to save money, improve productivity, and adapt rapidly to fast-changing business conditions.
Printer firmware patch management Consulting
Specialist Printer firmware patch management
Progent's managed services for patch management provide organizations of all sizes a flexible and cost-effective solution for evaluating, validating, scheduling, applying, and documenting software and firmware updates to your virtual and physical; servers, endpoints printers, network infrastructure appliances like routers and Wi-Fi access points, and Internet-of-Things devices like alarms and robotics.
At Home Workers Endpoint Management Outsourcing
At Home Workers Endpoint Management Technical Support Services
Progent can assist small and medium-size businesses to implement unified remote endpoint management and monitoring tools for administering endpoint devices operated by telecommuters.
Telecommute Job Questions about Network Engineering
Openings Q and A about Microsoft MCP
For replies to common enquiries about becoming employed by Progent, go to Employment at Progent Frequently Asked Questions.
SonicWall NSA 9250 Firewall Firewall Configuration
Firewall Configure SonicWall NSA Firewall
Progent's SonicWall firewall consultants can help you integrate, maintain, and troubleshoot SonicWall firewall products including the newer SonicWall TZ and NSa Series of appliances and the older SonicWall PRO 1260 Secure Switch products. Progent's CISM and CISA-certified network security consultants can show you how to incorporate SonicWall security gateways into a complete security solution and design protection into your corporate operations.
WiFi 6 Specialist
Consultants WiFi 6/6E Solutions
Progent can show you how to plan, configure, manage, and repair a viable Wireless LAN infrastructure, recommend sensible technology, and integrate access points, wireless bridges, radio antennas, wireless controllers, and other wireless products. Progent can also help you put together a thorough 802.11ac wireless network security strategy that is well integrated with the security strategy for your entire corporate network.
Setup and Support SQL Server 2014 Monitoring
Emergency SQL Server 2014 Cardinality Estimation Support
Microsoft SQL Server 2014 includes significant improvements in key areas including performance, availability, security, and cloud integration. Microsoft SQL Server 2014 is the first release of SQL Server that includes in-memory technology that operates transparently with all types of applications including Online Transaction Processing, data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective online and on-premises services such as system design, configuration, management, remediation, and application development services to help businesses of any size to achieve fast return from their SQL Server 2014 investment.
Solaris Remote Consultant
24 Hour Linux Online Specialist
Progent provides nationwide remote technical support and consulting services for companies that run Solaris environments or whose IT systems include a combination of Solaris and Microsoft Windows products. Remote IT help offers maximum leverage for your IT dollar by preserving client productivity and shortening the hours charged for computer repair services. Sophisticated remote support utilities and experienced service specialists and consultants allow Progent to solve most IT issues without squandering time and expense by traveling to your location. In the vast majority of situations your IT issues can be remediated over the phone or via a mix of telephone help and online network analysis. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISA premier security specialists to help with the toughest network issues.
Lync Server 2013 and Cisco UC Consultant Services
Lync Server 2013 and Cisco Unified Communications Consulting Services
Microsoft Lync Server 2010 supports IM, Real Presence, voice/video conferencing, desktop sharing, and both IP-based and traditional public switched telephone network (PSTN) telephony. Lync 2010 can extend the functionality of Microsoft Exchange Server, SharePoint and Office desktop or cloud-based Microsoft 365 and simplify management via integration with Windows AD. Lync can also cut capital and operational costs by doing away with VoIP equipment and subscription fees, PBX systems, or legacy video conferencing technology. Progent's Microsoft-certified IM and Presence experts offer online and onsite support services to assist you to manage and repair your current Lync 2010 deployment or assess the benefits of migrating from Lync to Skype for Business, which is Microsoft's renamed and revamped version of the product family. Progent can also help your organization to plan and carry out an efficient Skype for Business migration.
Progent Cybersecurity Media Relations Engineer
Progent Press Relations Consultancy
Progent in the News is hosted by cybersecurity expert Darrin Johnson.
Consulting Services Phobos ransomware recovery
DopplePaymer ransomware recovery Consultants
Progent's ransomware consultants can assist you to assess your ransomware vulnerability, remotely monitor and guard your network, help with negotiating a settlement with a hacker, and rebuild an information system victimized by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.
Hornetsecurity Altaro VM Backup and VMware ESXi Online Troubleshooting
Hornetsecurity Altaro VM Backup Local IT Consultants
Altaro VM Backup from Hornetsecurity offers small businesses a dependable and budget-friendly platform for backing up and recovering Microsoft Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud-hosted environments and also supports cost-effective cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a wide range of remote or on-premises consulting services to assist you to plan, install, manage and debug a modern backup/restore solution based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/recovery service powered by on Altaro VM Backup software.
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