Immediate Online Support for Brighton United Kingdom Information Networks
Urgent Phone Technical Support for Brighton SystemsFor companies located in Brighton United Kingdom, Progent offers remote support for computer systems based on any combination of Microsoft, Cisco, Apple macOS and OS X, or Linux technology. Progent's Microsoft Certified engineers have provided online troubleshooting to companies in every state in the U.S. (See testimonials from Progent's customers.) Progent also can furnish the expertise of Cisco CCIE-certified network specialists to solve complex infrastructure problems, plus the services of CISA and CISSP-certified security consultants to help with advanced security architecture and troubleshooting issues.

Progent's online technical support engineers provide excellent leverage because they have the practical experience and are equipped with the sophisticated tools necessary to solve most information system problems rapidly. This reduces immediate expenses since solutions use up fewer billable minutes. Online help also avoids the cost of sending a consultant to your site. Your company saves even more in indirect expenses by minimizing or eliminating network outages and related losses due to business discontinuity, disgruntled clients, idle workers, and de-focused management. Progent's extensive remote consulting expertise is especially important in environments that are dependent on public clouds for vital network infrastructure or software like Azure, Exchange Online, Amazon Web Service, Google Cloud Platform, or where on-premises IT support may not be an alternative.

Progent's billing model for online help is structured to leverage your IT service dollar. Progent charges on a per-minute basis for telephone-based consulting, so you pay just for the support that you receive. In contrast to many remote support firms, Progent imposes no service activation surcharge or minimum fees. Progent's one-minute billing unit and clean policy for pricing save you from scenarios where speedy. minor fixes manage to end up as major tabs. Progent's skill at dealing with problems quickly means you saves money.

Progent's Remote Consulting and Technical Support Services
Through years of experience, Progent has fine tuned a set of optimized technologies and field-proven methodologies which promote the highest level of efficiency for remote consulting and repair for information systems of all sizes. Progent offers secure VPN support for VPN gateways from a variety of popular vendors including Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN access enables the consultants of Progent's remote service group to link to your company's system without violating system security.

Progent's advanced technical support database system stores extensive records describing the support that Progent's clients have been provided. Progent's authorized service personnel have access to the specifics of all help delivered to each Progent customer by every Progent engineer. This history of issues and resolutions is organized as a conveniently accessible proprietary knowledge base that permits Progent's online support engineers to share their experiences company-wide to make sure that the efficiency of Progent's technical support grows daily. Progent's advanced accreditations and working relationships with major industry leaders such as Cisco and Microsoft make available additional vast support databases and permit priority access to manufacturers' in-house engineering staff with the result that Progent's online consulting experts can determine optimal solutions in the least time.

Remote technical support services available from Progent to companies in Brighton United Kingdom include:

Progent's ProSight Fixed-price IT Services for Small and Mid-size Organizations
Progent offers a family of affordable, flat-rate services intended to allow small and mid-size organizations to utilize the same best-of-breed IT solutions used by many of the world's leading enterprises. Progent's ProSight portfolio of network management outsourcing services covers all critical facets of modern networking such as email protection, security and compliance, cloud-based backup and disaster recovery, infrastructure management, VM hosting, and IT resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes SentinelOne's next generation behavior machine learning tools to guard endpoints as well as servers and VMs against modern malware attacks such as ransomware and email phishing, which routinely get by legacy signature-matching anti-virus products. ProSight ASM safeguards local and cloud-based resources and offers a unified platform to address the entire threat lifecycle including filtering, identification, containment, cleanup, and post-attack forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered threats. Progent is a certified SentinelOne Partner. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense powered by SentinelOne technology.

  • ProSight Enhanced Security Protection: Endpoint Protection and Microsoft Exchange Email Filtering
    ProSight Enhanced Security Protection services deliver economical multi-layer security for physical servers and virtual machines, desktops, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and advanced machine learning for round-the-clock monitoring and reacting to cyber assaults from all vectors. ProSight ESP delivers two-way firewall protection, penetration alerts, endpoint management, and web filtering via cutting-edge technologies incorporated within a single agent accessible from a single control. Progent's security and virtualization experts can help you to design and implement a ProSight ESP deployment that addresses your organization's specific needs and that helps you prove compliance with legal and industry data protection standards. Progent will help you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that call for immediate attention. Progent can also help your company to set up and test a backup and disaster recovery system like ProSight Data Protection Services so you can recover quickly from a potentially disastrous cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint security and Exchange filtering.

  • ProSight Data Protection Services (DPS): Managed Backup and Recovery
    Progent has partnered with leading backup technology companies to produce ProSight Data Protection Services (DPS), a family of offerings that provide backup-as-a-service (BaaS). ProSight DPS services manage and track your data backup processes and enable transparent backup and rapid restoration of important files/folders, applications, system images, and VMs. ProSight DPS helps you protect against data loss caused by equipment breakdown, natural calamities, fire, cyber attacks like ransomware, human error, ill-intentioned insiders, or software bugs. Managed backup services in the ProSight Data Protection Services portfolio include ProSight Ataro VM Backup, ProSight Ataro Office 365 Total Backup, ProSight ECHO Backup based on Barracuda dedicated storage, and ProSight MSP360 Cloud and On-prem Backup. Your Progent consultant can help you to determine which of these fully managed backup services are most appropriate for your IT environment.

  • Patch Management: Software/Firmware Update Management Services
    Progent's managed services for patch management provide organizations of any size a versatile and affordable alternative for assessing, testing, scheduling, applying, and documenting updates to your ever-evolving IT network. Besides optimizing the protection and functionality of your IT network, Progent's patch management services permit your IT team to concentrate on line-of-business projects and activities that derive maximum business value from your information network. Read more about Progent's patch management support services.

  • ProSight Duo Two-Factor Authentication: ID Confirmation, Endpoint Policy Enforcement, and Protected Single Sign-on (SSO)
    Progent's Duo authentication service plans utilize Cisco's Duo cloud technology to protect against password theft through the use of two-factor authentication. Duo supports one-tap identity verification on Apple iOS, Google Android, and other out-of-band devices. With 2FA, when you sign into a secured application and give your password you are requested to confirm your identity via a device that only you possess and that is accessed using a different network channel. A broad range of out-of-band devices can be used as this second form of ID validation including a smartphone or watch, a hardware token, a landline telephone, etc. You can register several verification devices. For details about ProSight Duo identity validation services, refer to Duo MFA two-factor authentication (2FA) services.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that incorporates the technology of top data security companies to deliver centralized management and world-class protection for your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local gateway device to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The cloud filter serves as a preliminary barricade and keeps the vast majority of unwanted email from reaching your security perimeter. This decreases your exposure to external threats and conserves network bandwidth and storage. Email Guard's on-premises gateway device adds a deeper layer of inspection for inbound email. For outgoing email, the local gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local gateway can also assist Microsoft Exchange Server to track and safeguard internal email that originates and ends within your security perimeter. For more details, see Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Management
    Progent�s ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for smaller businesses to diagram, monitor, optimize and debug their networking appliances like routers, firewalls, and access points as well as servers, printers, endpoints and other networked devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that infrastructure topology maps are kept current, copies and manages the configuration information of virtually all devices on your network, monitors performance, and generates notices when problems are discovered. By automating tedious management and troubleshooting processes, ProSight WAN Watch can cut hours off ordinary tasks such as network mapping, expanding your network, locating appliances that require important software patches, or resolving performance issues. Find out more details about ProSight WAN Watch network infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progent�s server and desktop remote monitoring service that uses state-of-the-art remote monitoring and management (RMM) techniques to keep your IT system running efficiently by checking the state of vital computers that drive your business network. When ProSight LAN Watch detects a problem, an alert is transmitted automatically to your specified IT management personnel and your Progent consultant so any potential issues can be addressed before they can disrupt your network Find out more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small organization can have its critical servers and applications hosted in a protected Tier III data center on a high-performance virtual host configured and managed by Progent's IT support professionals. With the ProSight Virtual Hosting service model, the customer owns the data, the OS software, and the apps. Because the environment is virtualized, it can be ported easily to a different hardware solution without requiring a lengthy and technically risky reinstallation procedure. With ProSight Virtual Hosting, your business is not tied one hosting provider. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, retrieve and safeguard information related to your network infrastructure, procedures, applications, and services. You can instantly locate passwords or IP addresses and be alerted automatically about impending expirations of SSLs or warranties. By updating and organizing your network documentation, you can eliminate as much as half of time spent looking for critical information about your network. ProSight IT Asset Management features a common repository for holding and sharing all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and associating IT information. Whether you�re planning improvements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you require the instant you need it. Learn more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost way for small and mid-size organizations to obtain an unbiased assessment of the overall health of their IT system. Based on some of the top remote monitoring and management platforms in the industry, and supervised by Progent's certified group of IT professionals, ProSight Network Audits show you how well the configuration of your essential infrastructure devices adhere to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate benefits like a cleaner Active Directory (AD) system. Both also come with a year of cutting-edge remote network monitoring and management. Benefits can include lower-cost management, better compliance with information security regulations, higher utilization of network assets, quicker problem resolution, more dependable backup and recovery, and less downtime. Read more information about Progent's ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is an affordable service based on a brief interview with a Progent information assurance consultant. The fact-finding interview is intended to assess your organization's ability to stop or recover quickly after an assault by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you directly to gather information concerning your current cybersecurity posture and backup platform, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can apply best practices to deploy a cost-effective AV and backup system that aligns with your business requirements. For more information, refer to Progent's ProSight Ransomware Preparedness Report.

Special Consulting Programs Available from Progent
Progent offers the skills of seasoned remote consulting experts for special IT programs. Progent's rates for ongoing development or consulting tasks are determined according to the qualifications of the engineers assigned. Progent's background in these special fields of computer technology allows customers to complete major initiatives economically and on time. Progent's special remote consulting solutions include:

  • Help Desk Call Center Support
    Progent's Help Desk support programs for organizations with environments based on Windows, Cisco, Apple macOS and OS X, UNIX, or Linux technology include full-service Help Desk Call Center services, shared Help Desk support services, and Call Center consulting. Progent's Standard Help Desk Services offer smaller businesses a comprehensive service desk solution that manages all facets of online Level 1 desktop support from initial requests through trouble ticket generation, screen sharing, status tracking, problem solving, and reporting. Progent provides service desk support at a significant discount from Progent's normal Level 1 desktop support rates, and Progent can provide the additional option of fast as-needed escalation to Level 2 and Level 3 experts to resolve challenging problems.

    Progent's Help Desk consulting services can guide you in building an effective new Help Desk or revamping your current organization, identifying or enhancing Call Center software products to handle the particular requirements of your company, or adding temporary online staff to reinforce your existing Call Center resources to deal with demanding situations like software migrations, major updates, or rolling out brand new applications.

    Progent's Help Desk Call Center staff of experienced information technology experts gives your clients in Brighton United Kingdom fast communication with a large support group with substantial background providing phone help and online troubleshooting for IT systems based on Windows, Cisco, macOS and OS X, or UNIX/Linux components. Progent's mission is to earn the Help Desk Call Center the reputation as a significant contributor to business efficiency, and Progent's goal is to fix instead of merely record technical problems.

  • Applications Support: Training, Custom Development, and Problem Solving
    Progent's Applications Consulting Group can supply phone-based advanced engineering expertise and training in special application areas that include Enterprise Requirements Planning, Manufacturing Requirements Planning, customizing accounting packages, and Customer Relationship Management. Progent also can deliver consulting, custom development, and education for Microsoft applications such as Microsoft CRM, Microsoft Project, Office Word, and Office Excel. To learn more information about Progent's consulting, custom development, and education offerings, see Progent's Applications Experts Services.

  • Centralized and Automated Administration of Hybrid Cloud Environments
    Microsoft System Center centralizes and automates the administration of hybrid cloud environments through comprehensive support for Windows Server 2022, Windows 10 and Windows 11; seamless management of mixed-OS environments that incorporate Linux, Hyper-V and VMware vSphere; and better public and private cloud support including tighter integration with Microsoft Intune for iPhone and Google Android smartphone administration plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics. Progent's System Center consultants can provide advanced remote and on-premises support for all components of System Center2including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can help organizations of any size to design and install a new implementation of System Center2, expand or optimize an existing one, migrate smoothly from a prior version of System Center, or debug your System Center environment.

  • Remote IT Infrastructure Monitoring Support
    Progent can deliver organizations in Brighton United Kingdom online IT infrastructure monitoring by providing Microsoft System Center Operations Manager (SCOM) expertise. Progent can customize SCOM for your business so your IT maintenance is proactive and automated. By exposing looming trouble spots before they grow into crashes, system monitoring can ward off stressful and expensive network failures. Progent can also deploy network monitoring utilities like Nagios and MRTG to troubleshoot UNIX/Linux, Sun Solaris, or Apple macOS and OS X environments, Microsoft environments, or environments powered by multiple OS platforms.
How Your Brighton Business Can Contact Progent's Online Support Experts
To get in touch with Progent about emergency remote help with Microsoft, Apple macOS and OS X, or Linux/UNIX computer systems, go to Progent's Emergency Phone-Based Help, phone 1-800-993-9400, or see Contact Progent. For offices and new ventures in Brighton United Kingdom, Progent's online network support specialists can provide effective and cost-effective IT help the instant your company needs it. More than 15 years of delivering remote repair services has led to Microsoft Partner status for Progent's team of engineers and has enabled Progent to develop world-class troubleshooting capability and to refine remote connectivity tools to fix network problems rapidly while eliminating the cost and lost time associated with in-person support visits.

Even if your Brighton organization works with a local freelance consultant or employs a full time IT staff that can deal with day-to-day computer issues, Progent's Microsoft and Cisco certified consultants are available to provide a convenient and seamless remote expansion of your on-site resources for situations when your usual IT support personnel either don't have the time or the experience to resolve unexpected system emergencies or particularly tough integration problems.

Features of Progent's Online Network Support for Brighton United Kingdom
Progent's online help, remote troubleshooting, network security consulting, and system administration services give businesses in Brighton United Kingdom unparalleled leverage for your IT budget. Whether you need occasional telephone help and remote network repair or full-time Help Desk support and system administration, Progent's professionals can deliver your organization enterprise-level network support while allowing you to eliminate the cost and administration overhead of running a full-service in-house IT staff. Highlights of Progent's National Remote Support services include:

What Makes Progent Different from Other Service Firms?
Progent is a Microsoft Partner support firm and Progent's number of employees, breadth of technical expertise, fine tuned remote support software, and familiarity with enterprise networking enable offices to avoid the limitations of excessive dependence on smaller consulting organizations, independent freelance consultants, or limited internal IT help.

Progent adds value by offering:

How Does My Business Start Receiving Remote Technical Help from Progent?
To get started with Progent's Nationwide Remote Support services or to learn more about Progent's phone support programs, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent need for IT help, visit Immediate Online Support.



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