Brighton Offsite Workforce Configuration Support
Solution Design, Setup, Administration and Troubleshooting Consulting and Support Services
Expanding your at-home workforce may have a major effect on network infrastructure, security/compliance, and corporate processes. Progent has two decades of background assisting small and mid-size businesses to plan, deploy, manage, optimize, and debug IT environments that incorporate at-home workers. Progent can help your Brighton company to select the right technologies and follow best practices in creating and maintaining a safe virtual solution for teleworkers that facilitates teamwork and delivers top business value. Progent offers services ranging from as-needed expertise for helping you past challenging IT roadblocks to full project management to help you successfully complete business-critical tasks.
Progent's consultants can help Brighton, United Kingdom companies to with any aspect of building a high-performing remote work ecosystem by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud integration, Help Desk services, security and compliance, backup/restore solutions, and centralized management.
Infrastructure for a Remote Workforce
Configuring the physical and software infrastructure required to support an at-home work environment can be particularly complicated if you have to accommodate a mix of personal hardware such as desktop computers and notebooks, routers, and wireless appliances from different manufacturers and with a mix of operating systems and firmware releases. Progent's experience providing online help for both legacy and current technologies in remote office solutions allows you to make efficient use of your existing infrastructure and provides you with ready access to top-tire consultants for implement essential upgrades. Services available from Progent to assist your company to create a productive telecommuting ecosystem include:
- Virtual Private Network connectivity allows you to create a safe tunnel for authenticated at-home employees to access IT resources located at your corporate data center or in the cloud. Progent can assist you to configure and maintain VPN connections between your at-home workforce and your various network resources by providing online VPN configuration support. For businesses with Cisco's ASA firewalls, Progent's Cisco ASA consultants can help your at-home workers to utilize Cisco's AnyConnect software to provide safe VPN connections for a broad range of devices such as Microsoft Windows, macOS, Apple iOS, Linux, and Android.
- Virtual Desktop Infrastructure platforms allow a telecommuter to view and interact with a data center computer's desktop. This technology provides IT managers substantial control over the computing ecosystem of telecommuters and ensures remote users a consistent and more productive experience. Progent's VDI services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI consulting.
- Routers connect at-home networks to the Internet and typically support VPN tunnels, local Wi-Fi connectivity, and firewall services. Progent can provide expert online support for setting up routers from a variety of vendors. See router integration services from Cisco-certified consultants.
- Home Wireless networks, typically shared by an entire household and guests, are commonly utilized by telecommuters to access their Internet router for work. This can create throughput as well as security issues. Progent can help you to mitigate these issues by providing services that include Cisco Aironet configuration expertise, Cisco Meraki WiFi installation consulting, and Ubiquiti WiFi access point integration assistance.
- Internet access methods affect the speed and reliability of connections between at-home workers and the corporate data center. Mission-critical processes might demand redundant Internet access in the event the normal connection breaks. Progent offers guidance for identifying Internet service providers, choosing appropriate bandwidth and data volume bundles, and integrating redundant Internet access. Refer to Internet connectivity solutions.
VoIP Solutions for Telecommuters
Expanding the company phone environment to include telecommuters is critical to supporting an effective work-at-home solution. A variety of cloud-based VoIP products are popular with small and mid-size businesses to support teleworkers. Many enterprises depend on Cisco's modern or legacy products for VoIP solutions. Progent can help organizations of any size to design or maintain a telecommuter IP voice environment that provides the versatility, transparency and protection needed for teleworkers. Progent's Cisco-certified CCIE Voice experts offer advanced support to help businesses tune their current Cisco VoIP environments to support a growing remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) delivers enterprise telephony features to devices like IP phones, media processing platforms, Voice over IP gateways, and multimedia software used throughout the network. Unified Communications Manager supports other mixed media services like unified messaging, video conferencing, and customer collaboration networks. For more information about Progent's Unified Communications Manager support, see CUCM consultants.
- Cisco CallManager is Cisco's legacy call-processing agent and has been superseded by CUCM. Progent's consultants can help you to support your existing CallManager deployment or upgrade efficiently to Cisco's current IP telephony solutions. To learn about Progent's expertise for Cisco CallManager and Cisco's other older VoIP platforms, refer to CallManager consulting.
- Cisco IP Gateways provide integration with public telephony networks and with users working outside the corporate perimeter such as at-home workers. Progent offers consulting expertise for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 products and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
- Other VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to expand your wide area network infrastructure to support these solutions and provide on-demand deployment and troubleshooting services.
Voice/Video Conferencing for Telecommuters
A wide range of video conferencing platforms from leading vendors enable online meetings, video conferencing, chat sessions, and screen sharing for both onsite users and teleworkers. Many companies use a mix of conferencing products to accommodate their different partners and customers. Progent can assist you to manage your current conferencing ecosystem and enhance the engagement of your at-home employees.
- Skype for Business is Microsoft's popular unified communications product that enables presence, instant messaging, voice and video calling and conferencing plus the seamless integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified consultants who can help your company to deploy and manage Skype for Business clients to accommodate your remote workforce. To learn more about Progent's consulting services for Skype for Business, refer to Skype for Business integration experts.
- FaceTime is Apple's multiuser video calling app for compatible iOS and macOS computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Later versions of FaceTime support up to 32 concurrent users for voice/video sessions. To learn more about Progent's consulting services for Apple FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for virtually all desktop or mobile devices. Delivered through Cisco's Webex Cloud platform, Webex capabilities include sharing specific content or screens, presentations that embed rich media such as Microsoft PowerPoint, network-based capture, plus editing and playback for future reference. To learn more about Progent's support services for Webex and for other IP video solutions from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a portal for conversations, contacts, and information with capabilities such as video calling, threaded chat, plus data sharing. For details about Progent's support expertise for Microsoft Teams and for additional Microsoft 365 products, see Progent's Microsoft Teams consulting services.
- Additional Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and debugging expertise for these conferencing platforms and assist your business to tune your WAN architecture to run them.
Microsoft Integrated Collaboration Platforms for Teleworkers
Microsoft's collaboration products are closely integrated with Microsoft's familiar Office and Microsoft 365 suites, providing a powerful environment of applications that deliver a consistent user interface for exchanging data and ideas throughout multiple sites and on a broad range of endpoint computers. Progent has delivered remote consulting support for SharePoint and Exchange since their original releases and can assist your company to tune these critical collaboration products to maximize the effectiveness of your remote workforce.
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office suite, providing a rich ecosystem of applications that deliver a consistent user experience for sharing information across multiple sites and on a wide variety of endpoint devices. Progent has provided remote consulting services for SharePoint and Exchange since their initial releases and can help at-home workers set up and use these flagship collaboration platforms to maximize productivity.
Microsoft Teams works with Microsoft 365 and integrates with third-party cloud services to provide real-time collaboration and communication. Developed as a replacement for Skype for Business Online, Microsoft Teams can enable chat, audio/video meetings that include screen sharing, phone calls, cloud voicemail, group email, as well as file and application sharing. Teams is tightly integrated with Microsoft 365 and depends on Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Entra (formerly called Azure Active Directory) for supporting its complete range of capabilities. To learn more about Progent's support services for Microsoft Teams and Teams Premium, visit planning and deployment consulting for Microsoft Teams and Teams Premium.
SharePoint uses web entities to facilitate collaboration and knowledge delivery by providing policy-driven access to content, business processes, and utilities for looking through enterprise-wide information silos. SharePoint permits you to create protected portals that permits remote workers to see and edit consolidated business intelligence via Wikis, Blogs, social sites, and Web Parts. To learn about Progent's SharePoint consulting expertise, visit SharePoint integration and development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For details about Progent's Exchange support services, see integration consulting for Exchange.
OneDrive is Microsoft�s collaborative cloud-based file hosting and synchronization service, similar to GoogleDrive. Remote workers can store files to the OneDrive service, and colleagues anywhere can retrieve them safely through a browser. Provided with Office 365, OneDrive enables home workers to co-edit documents. Edits created offline are automatically synced when you reconnect to the Internet. For information about Progent's consulting expertise for Microsoft OneDrive, visit Onedrive integration consulting.
Cloud Integration Services for Teleworkers
Progent can provide affordable remote support for helping organizations to build, maintain and optimize integrated network architectures that incorporate internal data centers, at-home workers, branches, and public cloud resources. Progent offers expertise for all types of cloud service such as Infrastructure as a Service, Platform as a Service, and Software as a Service. Progent can help telecommuters resolve issues with public cloud access, identity, and security.
Azure is a leading family of cloud services that enables you to use infrastructure, virtual servers, and key apps running on Microsoft's massive cloud. Azure features over 100 cloud-based services such as the ability to host Windows and Linux-powered virtual machines, on-demand cloud storage, messaging, app development with Visual Studio, and data backup. Progent can help your organization to set up VMs on Azure Virtual Machines, configure cloud-based storage on Azure Storage services, streamline identity management with Azure AD, and design data backup and recovery solutions with Azure Backup. Progent's cloud experts can also help you establish secure access to Azure for telecommuters by setting up and debugging firewall appliances and VPN tunnels. For information about Progent's expertise for Azure, visit Azure expertise.
Microsoft 365, formerly called Office 365, is Microsoft's growing suite of business productivity software and cloud-based services available by subscription. Office applications and cloud services are provided in a variety of plans intended for users ranging from students and households to large corporations. Progent can provide fast and affordable online access to consultants familiar with Microsoft 365-compatible devices based on Windows, Mac, iOS, and Google Android technology. Progent can assist your business to evaluate the numerous subscription plans offered with Microsoft 365 and deploy 365 apps for your at-home workers to achieve top business value. To find out about Progent's consulting services for Microsoft 365, go to Microsoft 365 consulting support.
Exchange Online is one of the most widely used applications in Azure-hosted Microsoft 365 product suite. Exchange Online offers the benefits of reduced costs for data center infrastructure, easier management, dynamic scaling, high availability, and other benefits associated with cloud computing. Microsoft has designed Microsoft 365 Exchange Online to run seamlessly with local Exchange environments, enabling you to create hybrid networks. Progent's certified Exchange consultants are available for as-needed help to guide you through tough IT roadblocks and can also provide comprehensive project management services to make sure your at-home workers have convenient and secure access to your Microsoft 365 Exchange Online environment. For information Progent's consulting expertise for Microsoft 365 Exchange Online, go to Exchange Online integration and support expertise.
Amazon Web Services (AWS) is a pioneer in the public cloud computing arena and is the industry's biggest provider of cloud-based services. Progent offers fast and affordable online access to cloud connectivity consultants who can help your business to plan, deploy, maintain, and debug hybrid IT networks that incorporate Amazon AWS cloud-based services with on-premises data centers and with other public clouds like Azure. Progent also offers access to Cisco-certified CCIE networking consultants to assist you to create a high-uptime network model so your users have a productive computing environment whether they are working from your main office, a branch office, from home, or on the road. For details about Progent's consulting expertise for Amazon AWS, see Amazon AWS consulting services.
Google Cloud Platform (GCP) is a leading set of cloud computing services that provides Infrastructure-as-a-Service and Platform-as-a-Service (PaaS) products. Progent's Microsoft, Linux, and Cisco experts can help your organization to scale your existing IT resources with the Google Cloud Platform, and Progent's database consultants can show you how to make your key applications cloud friendly so your remote workers can take full advantage of Google Cloud Platform services. Progent can assist your organization to set up VMs on GCP Compute Engine, plan an efficient storage solution with Google Cloud Storage services, and simplify access control for teleworkers with Google Cloud Identity. Progent can also help you to utilize GCP's unified management technology to administer and track your Google Cloud environment. To learn, see Google Cloud Platform (GCP) consulting support.
Help Desk Call Center Services for Teleworkers
An emergency, enterprise-wide transition to a telecommuter workforce, which could be motivated by a pandemic or as part of a business continuity preparedness plan, can overwhelm even the most efficient internal Call Center. Progent's Help Desk services make it possible for businesses to outsource or expand their Call Center by using Progent's online Technical Response Center (TRC) services.
- Progent's Standard Help Desk support services leverage Progent's extensive team of remote technical support specialists combined with enterprise-class ticketing and tracking technology to offer an economical, advanced Help Desk. Progent's Standard Help Desk Services offer an end-to-end solution that addresses all facets of online Level 1 desktop support from service requests through trouble ticket generation, screen sharing, issue resolution, and reporting. A web-based User's Service Portal enables telecommuters to monitor or revise their current trouble tickets, enter information, and append screen captures and attachments. Desktop support services are delivered at a substantial price reduction off Progent's normal Level 1 desktop support rates, and Progent offers optional fast escalation to Level 2 and Level 3 support specialists to deal with advanced issues. To learn more, refer to Progent's Standard Helpdesk Services for small companies.
- Progent's Call Desk Augmentation Service allows your business to supplement your existing Support Desk team by splitting responsibilities for Call Desk support services seamlessly between your regular IT support personnel and Progent's nationwide roster of PC support technicians and subject matter experts. Progent's co-managed Help Desk Call Center service is based on a collaborative support solution based on the leading professional services automation (PSA) tool for managing help requests and trouble tickets, assigning responsibility, tracking progress, and generating management reports. To learn how Progent's Support Desk Supplementation Services can enable your business to provide best-in-class technical support to your at-home employees, visit Progent's Help Desk Call Center augmentation Services.
Cybersecurity for Remote Workers
At-home staff members commonly utilize their own devices and usually operate in an unsecured physical space. This situation increases their susceptibility to malware attacks and requires careful configuration of firewalls, AV tools, multi-factor authentication, remote endpoint monitoring, intensive end-user training, and the creation of security policies built on leading practices. Progent's seasoned group of data security support experts can help your business to plan, deploy and manage a compliant cybersecurity solution that protects vital IT assets in environments that incorporate remote workers.
Firewalls allow companies to create a network environment that can be securely accessed by local users and by telecommuters, mobile workers, vendors, customers, and the public. Modern firewall appliances permit you to assign and manage appropriate access rights to different groups of users and to scale your network and adjust your cybersecurity posture as your business evolves and as network attacks grow more complex. Progent works with both current and legacy security devices from all major vendors like Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. To learn more about Progent's firewall integration expertise, visit firewall support expertise.
Remote Endpoint Monitoring makes it easy to track the disparate devices utilized by remote workers and either block or spot and mitigate the latest threats like ransomware. With ProSight Active Security Monitoring services, a small-footprint agent is installed on each secured endpoint device, monitoring all activity and utilizing advanced machine learning from SentinelOne to detect new attacks at inception. When an attack is discovered, ProSight ASM immediately disconnects the impacted endpoint from the network to quarantine the malware. Since the ProSight ASM software agent is self-contained, endpoint devices remain protected even when they are not connected to the Internet. Progent is a SentinelOne Partner, dealer, and integrator. To learn more about ProSight ASM, refer to remote endpoint security monitoring for telecommuters.
Progent's Duo authentication Services utilize Cisco's Duo technology to protect against compromised passwords by using two-factor authentication. Duo enables single-tap identity verification with iOS, Android, and other out-of-band devices. With Duo 2FA, whenever you sign into a protected online account and enter your password you are asked to confirm who you are on a device that only you possess and that uses a different ("out-of-band") network channel. A broad selection of devices can be used for this second means of ID validation including an iPhone or Android or wearable, a hardware/software token, a landline phone, etc. You can designate multiple verification devices. To find out more about Duo two-factor identity authentication services, see Duo MFA two-factor authentication (2FA) services for teleworkers.
Security Audits can evaluate the exposure of your network to all classes of external and local security threats for a network that incorporates teleworkers. Progent can deploy remote, automated cybersecurity inventory software for rapidly and affordably uncovering a broad range of security holes that can be found over the Internet. Progent's security audit experts, which can be managed by data security professionals with top certifications such as CISM, ISSAP, and GIAC, can assist you to audit your procedures and policies and assess your IT architecture to allow you to design the highest level of security for your at-home workers.
Horizon3.ai's NodeZero Pentest Platform is a breakthrough penetration test (pentest) product family that can deliver autonomous threat assessment of your work-from-home environment and your internal and perimeter networks to help you expose, prioritize, remediate, and verify cybersecurity vulnerabilities before threat actors can take advantage of them. Progent can assist you to deploy NodeZero to perform comprehensive penetration tests of your network perimeter and your internal IT infrastructure in order to determine your current security profile. Progent's NodeZero experts can also help you to strengthen your existing network security and can help you to design and deploy a cohesive cybersecurity ecosystem that simplifies management and delivers optimum protection for on-premises, multi-cloud, at-home, and perimeter IT resources. To find out more information about Progent's vulnerability assessment services based on on NodeZero's pentest platform, visit Consulting Support for NodeZero's PEN Test Platform.
Download White Paper: Protecting a Work-From-Home (WFH) Network
To view or download a white paper describing critical things to focus on for securing a network that supports telecommuters, click:
Protecting a Work-From-Home Environment White Paper. (PDF - 2.4 MB)
Data Protection for Telecommuters
The field of Data Protection covers saving and restoring vital information in order to avoid data loss and minimize recovery time in the event of storage system failures resulting from equipment issues, programming hiccups, operator error, malware, or other causes. Dependable data protection strategies can be especially challenging to design and manage in hybrid networks that combine in-house data centers, cloud resources, and at-home workers.
- Backup/Restore solutions for teleworkers must cover diverse kinds of user-owned endpoint devices. Progent offers fast remote help from consultants familiar with a broad array of platforms for protection Windows, Apple and Linux/UNIX servers and desktops as well as notebooks, iOS and Android tablets and smartphones. Leading backup/recovery products supported by Progent's data protection consultants include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, CrashPlan, Retrospect, and Time Machine. To protect resources distributed throughout a hybrid network, Progent offers ProSight Data Protection Services, a backup/recovery subscription service that utilizes cloud storage and features granular recovery and centralized management capabilities.
- Disaster Recovery/Business Continuity (DR/BC) plans commonly anticipate circumstances that require a rapid switch to an at-home workforce. Progent's expert disaster recovery planning consultants and business continuity consultants can help your company to produce, document and validate a DR/BC plan that includes the process of switching to an at-home workforce.
Unified Management for Remote Workers
Microsoft has renamed and reshuffled its endpoint management platforms under the name Endpoint Manager, which encompasses Intune for cloud management of mobile and remote endpoints and Configuration Manager for managing onsite computers. Endpoint Manager features a centralized platform for safeguarding critical data by controlling local, mobile, and at-home endpoint devices.
Intune
Intune is part of Microsoft's Endpoint Management suite that also features Microsoft Configuration Manager. Intune is a cloud service for managing and securing remote devices and software. Managed endpoint computers can be personally owned or business owned. IT admins managing the enrolled endpoint computers of teleworkers can use Intune to provision and authenticate apps on managed devices, push updates and certificates, set up rules for permission to access information and resources, set passwords, create VPN tunnels, control how home-based workers share information, set up threat protection, verify security compliance, and erase sensitive information from lost, stolen or deactivated endpoint devices. Intune works with iOS, Android, Windows, and macOS/OS X devices. For information about Intune and to find out how Progent can help your company to use Microsoft's Endpoint Management to manage the endpoint computers of your at-home workforce, visit Intune telecommuter device management experts.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich centralized MDM product that helps network managers to keep offsite endpoint devices current and protected. Workspace ONE uses VMware AirWatch for centralized endpoint administration combined with VMware's Horizon virtual software delivery technology for authorization control, application management, and setup management of endpoints. Workspace ONE operates with devices based on Windows 10, macOS, iOS, Google Android, Chrome OS, or leading distros of Linux. VMware Workspace ONE is offered by subscription as a cloud service or as an on-premises deployment through a perpetual license. Top capabilities of VMware Workspace ONE include rapid over-the-air deployment of out-of-the-box laptops, immediate onboarding of new users, policy set up and enforcement for all categories of devices, aggregated reporting and performance analytics, email encryption, and seamless integration with Microsoft apps and cloud-based services. For details about Progent's expertise for VMware Workspace ONE, visit VMware Workspace ONE remote device management consultants.
Contact Progent for Remote Workforce Expertise
To contact Progent about creating and maintaining a productive telecommuter environment for your Brighton, United Kingdom organization, call
An index of content::
Consultants QoS Test Lab
Herakles/QTS Test Lab Consultant
The Progent Test and Training Lab at the QTS (formerly Herakles) Colocation Center is available for testing line-of-business applications, developing cost-effective system upgrade methodologies, assessing and optimizing performance, designing or validating disaster recovery strategies, resolving compatibility problems, and building training systems for the latest technologies. For Progent customers without sufficient in-house resources to assemble proper pilot systems, the lab reduces capital outlay and technical risk while keeping vital network initiatives on schedule.
Best SQL Server 2012 On-site Support
SQL Server 2012 AlwaysOn Availability Groups Support and Integration
Progent can provide the support of certified consultants as well as seasoned software developers, DBAs, project management experts, network infrastructure engineers, disaster recovery planning specialists, and security professionals to help your business to evaluate the likely benefits of SQL Server 2012 for your organization, set up test environments at your site or at Progent's test lab, plan and execute out a smooth migration to SQL Server 2012 from earlier versions of SQL Server or from other database solutions, and define an efficient and safe network infrastructure that lets you realize the full strategic benefit of SQL Server 2012.
24/7 Windows Server 2012R2 Private Cloud Help and Support
Windows Server 2012R2 Live Migration IT Consultants
Progent's certified professionals can assist you to evaluate the business value of Windows Server 2012 R2 for your organization, develop test environments and rollout strategies, optimize your infrastructure for on-premises, multi-site, cloud-based, and partial-cloud datacenters, educate your IT management, staff, develop a corporate-wide security plan, streamline network management, assist with creating applications, and build and validate a DR/BC plan.
Apple Mac and Windows Setup and Support
Apple iPad and Windows integration Computer Consultant
Progent's service experts in Mac and Microsoft Windows technology can help you combine Apple Macintosh and Windows computers into seamless networks with full sharing and collaboration functionality. Enabling efficient co-existence among a mix of servers and workstations powered by Mac OS and Microsoft Windows requires extensive knowledge of and background with Mac and Microsoft products. Progent's experience in Microsoft and Apple consulting makes it possible to offer world class assistance to companies that depend on these platforms to keep their strategic advantage. Progent can also assist your business to interface Apple's iPhones and iPads with your Windows environment.
24/7/365 Remote Troubleshooting Hornetsecurity Altaro VM Backup and vSphere
Hornetsecurity Altaro VM Backup Replication Support and Help
Altaro VM Backup software from Hornetsecurity offers small businesses a dependable and budget-friendly solution for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for local, offsite, distributed, and cloud architectures and also enables low-cost cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of online or on-premises services to help you to design, install, optimize and troubleshoot a modern backup/restore solution powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/restore service powered by on Altaro VM Backup.
Microsoft Exchange Network Engineer
Microsoft Exchange Upgrade Remote Support Services
Progent is one of the most experienced IT consulting companies for integrating email systems based on Exchange 2000 Server. Progent is skilled in helping small and mid-size companies get all the advantages of Exchange Server 2000 under typical situations such as upgrading from Exchange 5.5, migration from an ISP-managed or POP3 e-mail system, and outsourcing your Exchange 2000 support.
Ryuk ransomware protection Consult
Consulting ransomware cleanup and file restore
Progent's seasoned ransomware recovery consultants can assist your business to reconstruct an IT network damaged by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
Outsourcing Android and Office 365 integration
Android and Windows Server integration Setup and Support
Progent's veteran group of IT consultants and application specialists have extensive background providing remote and onsite support for organizations of any size who want to incorporate Android phones and tablets into their IT systems so that users can work together from virtually anywhere. Progent has the breadth of skills to solve technical problems that involve multiple manufacturers and that entail a combination of older and up-to-date technology. Progent offers affordable online consulting to help you with any aspect of designing, deploying, managing and troubleshooting your BYOD environment. Progent can provide as-needed support to assist you to resolve particularly challenging IT issues, or Progent can provide comprehensive project management services to help you finish strategic IT initiatives on schedule and within budget. Progent can assist with local, cloud-centric, or hybrid network environments and offers support for operating systems, applications, management utilities and network infrastructure. Progent also offers specialized group or individual training sessions to show you how to manage and use Android phones to maximize their business value.
Microsoft Operations Manager Computer Consultants
MOM 2007 On-site Support
Medium-size businesses can derive all the benefits of Microsoft Operations Manager 2007 and have quick availability of Progent's Microsoft and Cisco Certified network support experts. With Progent's economically priced network service programs, mid-size organizations can choose a basic co-sourcing service program based on Operations Manager with network monitoring, proactive warnings, comprehensive reporting, Help Desk support, and online troubleshooting. For businesses with line-of-business applications who need non-stop networking, Progent offers a complete 24x7 outsourcing package. Progent supports System Center Operations Manager to offer mid-size company networks enterprise-class reliability, security and productivity.
Engineer Mac Online
OS X Technical Support Consultants
Progent provides nationwide remote phone support and consulting services for companies who operate macOS and OS X environments or whose information systems include a mix of Apple Mac and Microsoft products. Progent's consultants can provide macOS and OS X users a range of services such as desktop support, migration to the most recent edition of macOS from legacy versions of macOS or OS X, plus help with Mac application software. Progent can also help you with Apple iPhone and Apple iPad synchronization and troubleshooting, or migrating to Apple's iCloud. Remote network consulting offers maximum leverage for your information technology budget by protecting client productivity and shortening the hours charged for computer analysis and repair. Advanced remote access technology and skilled service specialists and engineers combine to enable Progent to handle the majority of network issues without wasting time and expense by traveling to your location. In the vast majority of situations your network issues can be dealt with over the phone or through a mix of telephone support and remote network analysis. Progent can make available Cisco CCIE network engineers and CISSP and ISSAP certified security professionals to help you with the most challenging system problems.
Remote Support Network Engineers Part-Time Jobs
Top Rated Full-Time Jobs Universal Inbox Consultants
Progent's company culture will make you a more capable consultant by enhancing your information technology skills and boosting the satisfaction of your customers. Progent delivers this promise by attracting the top professional experts for you to work with, providing a state-of-the-art network and communications architecture, running specialized application tools to enable the maximum quality of service, and by optimizing our business models for attracting and keeping clients.
Network Management Outsourcing Services
Ransomware Protection Consultant Services
Progent's ProSight portfolio of managed IT services are intended to offer businesses who have minimal in-house network administration and support teams with affordable help from enterprise-class management platforms and technical experts. Advantages of Progent's ProSight line of managed services include predictable IT maintenance costs, automation of common administrative tasks, ongoing absorption of the latest technology, graceful migration from older systems to current solutions, close alignment of information technology with strategic goals, guidance from seasoned IT experts, and allowing management to focus on business issues instead of ever-changing computer technology.
24x7x365 Wi-Fi RF Spectrum Analysis for Wi-Fi Network Engineer
On-site Technical Support Wi-Fi RF Spectrum Analysis for Wi-Fi
Progent's wireless site survey services help you to plan, implement and troubleshoot a Wi-Fi network optimized for your facilities, providing your business a WLAN that has the coverage, speed, capacity, data protection, and hand-off ability your business needs.
Professional Internet Access
ISP Selection Consulting
Progent offers access to the cost-effective support of online Internet connectivity consultants to assist your organization to assess or update your Internet services so your Internet access solution meets your business requirements. Services available from Progent include assessment of your current bandwidth utilization, carrier and plan analysis and selection, network provisioning, and overseeing a smooth switchover to a different ISP and/or service arrangement. Network provisioning can include enhancing current routers and switches and configuring new ones, setting up firewalls, and designing dependable Border Gateway Protocol configurations.
ASA with Firepower IT Services
Cisco ASA Firepower Support and Help
The new Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services deliver substantially more bang for the buck than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX firewalls for all new installations. Progent's Cisco-certified CCIE network consultants can assist you to maintain your existing PIX or Cisco ASA 5500 security appliances and upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your company to design, integrate, tune, manage and troubleshoot firewall solutions built around ASA firewalls with Firepower Services.
Jabber and Skype for Business Remote Consulting
Largest Jabber and OAuth Professional
Progent's Cisco Jabber consultants offer online or onsite expertise to help businesses of all sizes to plan, deploy, maintain, update or troubleshoot Cisco Jabber solutions and Cisco Unified Communications Manager infrastructure. Progent offers advanced support for the technologies that go into building an end-to-end Jabber collaboration solution including Cisco network appliances and management tools, Microsoft 365 apps, Windows and Mac computers, iOS and Android smartphones, SIP interfaces, WiFi systems, security and compliance, cloud integration, immersive telepresence systems, PBX systems, disaster recovery preparedness, and the many other components of a modern collaboration solution.
Biggest Microsoft Server Virtualization Consultants
Microsoft Virtual Machines On-site Support
Microsoft Virtual Server 2005, hosted on the Windows Server 2003 operating system and based on software first developed by Connectix, delivers the power needed to accomplish server consolidation, application upgrade, and server quarantine tasks through virtualization techniques in an enterprise-ready computing environment with advanced expandability, manageability, and availability. Microsoft has aimed Virtual Server 2005 at businesses wishing to enhance operational efficiency in software development and piloting, upgrading from legacy line-of-business software, and hardware consolidation. Progent's skilled Virtual Server consultants can assist your company to assess and integrate MS Virtual Server.
ProSight Email Guard AES Encryption Technology Professional
Specialists Email Block Lists
Progent's ProSight Email Guard solution uses the technology of leading data security vendors to provide web-based management and comprehensive protection for all your inbound and outbound email. The powerful architecture of Email Guard managed service combines cloud-based filtering with an on-premises security gateway appliance to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based malware. The cloud filter acts as a preliminary barricade and keeps the vast majority of threats from making it to your security perimeter. This decreases your exposure to inbound attacks and saves system bandwidth and storage space. ProSight Email Guard's onsite security gateway device provides a further layer of analysis for inbound email. For outgoing email, the onsite security gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The onsite security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that originates and ends inside your security perimeter.
Fortinet 400 Series Firewalls Consulting
Fortinet Firewall URL Filtering Technology Consulting
Fortinet next-generation firewalls (NGFWs) are leaders in delivering best-in-class throughput for encrypted data inspection. Progent's Fortinet firewall consultants can help your business to integrate your Fortinet security appliances to protect your IT resources at the network perimeter, within the data center core, at branches, and in the cloud.
Les Kent has a 35-year history of successful network integration, business administration, marketing, and operations. He has demonstrated a knack for developing elegant information technology solutions during his time as as a system designer, application developer, project manager, implementation consultant, and troubleshooter for small companies, new ventures, and global corporations.
Ubiquiti WiFi access point Consultancy
Ubiquiti Security Gateway Technology Professional
Progent can provide quick access to the skills of veteran Wi-Fi specialists who can assist organizations to determine the benefits of Ubiquiti UniFi wireless APs for your business and help you to design, install, maintain, and debug your UniFi network. Progent can also conduct a wireless site survey to assist you to select, provision, and place UniFi wireless access points for your required coverage and throughput.
MSP360 VM Backup Information Technology Consulting
MSP360 Ultimate Backup Integration Services
Progent can help you to create, implement and administer a backup solution built around MSP360 Backup technology to protect your assets residing on any leading public cloud. Progent offers monitoring and management to protect against data loss caused by human mistakes, software flaws, ill-intentioned insiders, and external assaults like ransomware.
Specialists Microsoft Entra MFA
Emergency Consultant Microsoft Entra with Intune
Progent's consultants can assist you to design and implement a smooth move from onsite Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity services across onsite and cloud assets.
24/7 BlackBerry BPS Engineer
Blackberry Services
Progent offers the support of BlackBerry-premier professionals who can help small businesses to plan, administer, and repair BlackBerry technology economically and successfully, doing away with the requirement for an in-house BlackBerry expert and reducing the cost and distraction of maintaining a mobile wireless workforce. Progent's BlackBerry engineers offer in-depth backgrounds cooperating with Progent's Microsoft-premier experts, Cisco CCIE network engineers, and CISSP and CISM-certified security engineers. This wide range of expertise, combined with Progent's proven online support model, provides small and mid-size companies an efficient solution for incorporating BlackBerry devices and software productively into their IT network.
Remote Technical Support Fortinet Firewall Migration
Technology Consulting Services Fortinet Firewall Migration
Fortinet next-generation firewalls (NGFWs) are industry leaders in offering top throughput for encrypted data inspection. Progent's Fortinet firewall experts can assist your business to deploy your Fortinet firewalls to safeguard all your digital resources at the network perimeter, within the data center core, at branch locations, and in the cloud.
Cisco Architecture Security Consulting Services
Cisco Access Point Small Business Network Consulting Company
Progent can help your organization to deploy Cisco's networking technology to create a robust basis for your local, private cloud, or hybrid data center and streamline operations in key areas including compute and storage utilization, security and compliance, versatility, uptime, and recoverability.
ASA 5500-X Firewall with Firepower Remote Support
Emergency Consulting Services Firepower Firewalls
Progent's certified Cisco IT security consultants offer expert PIX Firewall and ASA Firewall consulting services covering architecture, integration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, sophisticated attack defense, and secure access services. Ranging from compact, easy-to-install desktop appliances for small and home offices to scalable enterprise-grade products, Cisco PIX and ASA Firewalls provide a high level of security, performance, and high availability for IT systems of any size. PIX Firewalls and ASA Firewalls are based on a hardened, purpose-built operating system, eliminating common OS-specific security holes.
ransomware removal and restore Consulting Services
ransomware business recovery Consultant Services
Progent's ransomware consultants can assist you to assess your ransomware defenses, monitor and protect your network, assist with negotiating a settlement with a threat actor, and reconstruct an information system damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
Award Winning Exchange 2013 Integration Specialist
Exchange 2013 Security IT Consultant
Microsoft Exchange Server 2013 includes significant improvements to the capabilities of its predecessor Exchange Server 2010 and delivers important innovations plus a redesigned architecture. These enhancements affect key facets of IT like manageability, availability, compliance, cost of ownership, teamwork, extensibility, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting experts can assist your organization to understand the possible business benefits of migrating to Exchange Server 2013, design a cost-effective validation and deployment plan, and train your IT staff to maintain your Exchange Server 2013 solution. Progent can also provide ongoing remote support and management services for Microsoft Exchange 2013.
System Center MOM Consultancy
System Center MOM Professionals
Progent's Microsoft-certified consultants have over 10 years of experience designing, deploying, optimizing and repairing SCOM solutions and can provide organizations of any size advanced online or on-premises consulting services for SCOM 2012. Progent can help your company to plan a topology for System Center 2012 Operations Manager servers that provides the performance and resilience needed to monitor your IT resources effectively, whether your infrastructure are on-premises, cloud-based, or a hybrid solution. Progent's SCOM consultants can also assist you to import and set up SCOM 2012 management packs based on leading practices for monitoring network infrastructure as well as Microsoft and third-party applications and services. Also, Progent can deliver responsive online or on-premises troubleshooting to assist you to fix critical problems uncovered by Microsoft SCOM 2012.
Dynamics GP Power BI Outsourcing
Dynamics GP/Great Plains Configuration
Microsoft Dynamics GP 2010 accounting is a comprehensive business management and analytics solution that unifies information and operations across your business, interfaces seamlessly with other applications, and brings together employees, customers and suppliers regardless of time or location. Created for small to mid-size companies, Microsoft Dynamics GP 2010 and MS Dynamics GP Version 10.0 deliver functionality for accounting, management reporting, project management, inventory and order processing, e-commerce, HRM, CRM, field service, manufacturing, retail management, and web-based business services. Progent can show you how to install and manage a robust, secure server and communications infrastructure to support Microsoft Dynamics Great Plains, and can provide expert Great Plains professionals to help your company exploit the full potential of Dynamics GP/Great Plains 2010.
LockBit ransomware recovery Consulting
ransomware removal and file restore Consult
Progent's ransomware experts can help your business to assess your ransomware vulnerability, monitor and guard your IT environment, help with negotiating a settlement with a threat actor, and restore a network damaged by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
Microsoft Teams and Cisco UC Services
Emergency Microsoft Teams Web Apps Server Professionals
Progent can assist your organization to design an upgrade to Teams from Skype for Business or Lync Server and configure, administer, and troubleshoot a cloud or mixed deployment of Microsoft Teams. Progent can assist you to integrate Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your PSTN gateway.
Award Winning Consultant Services Linux, Windows
Linux with Windows Services
If your business network combines Linux platforms with Windows, Progent can help you to integrate your servers into a cohesive network that permits all your operating systems to run side by side for easy administration, seamless information exchange, high reliability, superior performance, and strong security. Progent's UNIX/Linux and Windows coexistence assistance offerings feature IT infrastructure integration and service, support for Windows services for UNIX, remote network monitoring and administration, online network support and troubleshooting, on-site technical support, and Contact Center outsourcing.
System Center 2016 and Windows Server 2016 Configuration
Specialists System Center 2016 Business Continuity
Small to middle size businesses can now get all the advantages of Operations Manager and also have quick access to Progent's Microsoft Premier network consulting experts. With Progent's affordably priced network service programs, small and midsize organizations can select a basic Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing solution. Progent supports Operations Manager 2007 to offer small business information systems world-class availability, protection, and productivity.
Top Ranked Microsoft Azure integration Engineers
Azure integration Engineer
Progent can assist you with every aspect of Azure cloud migration including requirements analysis, prerequisites assessment, system architecture, pre-production testing, implementation, centralized administration, performance optimization, license controls, disaster recovery strategies, security policy enforcement, and compliance validation. Progent can help your IT staff to configure and troubleshoot firewall appliances and VPN connections so that your users can safely access to Azure-based services, and Progent's Microsoft-certified consulting experts can help you set up key Microsoft technologies to work in Azure including Microsoft Windows Server, Exchange, SQL and Skype for Business. Progent can also help your organization to create a hybrid cloud environment that transparently integrates on-premises datacenters with Azure services.
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