Brighton Work from Home Employees Configuration Support
System Planning, Setup, Administration and Help Desk Consulting Experts
Enlarging your at-home workforce may have a significant impact on network infrastructure, cybersecurity, and company processes. Progent has 20 years of background helping small and mid-size businesses to design, configure, administer, optimize, and troubleshoot IT environments that support work-from-home employees. Progent can help your Brighton company to pick the right tools and follow leading practices in creating and operating a safe virtual office solution for teleworkers that promotes teamwork and delivers top business value. Progent offers services that go from as-needed expertise for getting you past challenging IT bottlenecks to full project management to help you carry out mission-critical initiatives.
Progent's consultants can help Brighton, United Kingdom businesses to with any aspect of creating a high-functioning work-from-home ecosystem by delivering infrastructure configuration services, IP voice expertise, voice/video conferencing support, collaboration platform customization and training, public cloud connectivity, Call Desk augmentation, security and compliance, backup/restore solutions, and streamlined management.
Network Infrastructure for Teleworkers
Integrating the physical and software infrastructure required for an at-home work environment can be particularly complicated if you have to manage a combination of personal equipment such as desktop computers and notebooks, Internet routers, and wireless APs from an assortment of vendors and with a mix of operating systems and firmware levels. Progent's background providing remote support for both legacy as well as current technologies in virtual office solutions enables you to make cost-effective use of your available infrastructure and offers ready access to top-tire consultants for making essential updates. Support services offered by Progent to assist your company to create a high-functioning telecommuting infrastructure include:
- VPN connectivity makes it possible to create a safe connection for authenticated remote employees to access IT assets situated at your company data center or in the cloud. Progent can help you to deploy and manage VPN access between your at-home workforce and your various IT resources by providing online VPN configuration consulting. For organizations with Cisco's ASA firewalls, Progent's Cisco-certified ASA consultants can assist your telecommuters to set up Cisco's popular AnyConnect client software for secure VPN connections for a wide range of endpoint devices including Microsoft Windows, Mac, Apple iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure products allow a teleworker to see and use a data center PC's desktop. This provides network managers more control over the computing environment of at-home employees and offers remote users a familiar experience. Progent's virtual desktop consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI solutions.
- Routers connect at-home networks to the Internet and support VPN connections, home wireless connectivity, and firewalls. Progent can provide top-tier remote support for integrating routers from a range of manufacturers. See router configuration services from Cisco-certified consultants.
- Home Wi-Fi networks, often supporting the whole family and guests, are frequently used by telecommuters to connect to their router for work. This can create performance and security issues. Progent can assist you to resolve these problems by providing expertise like Cisco Aironet configuration expertise, Cisco-certified Meraki WiFi deployment consulting, and Ubiquiti Unifi WiFi access point integration help.
- Internet access solutions impact the performance and availability of connections between at-home workers and the company data center. Mission-critical processes might require backup Internet access in case the primary connection fails. Progent offers guidance for selecting service providers, selecting sensible service bundles, and integrating high-availability Internet access. Refer to Internet access solutions.
IP Voice Integration for Teleworkers
Extending the corporate phone system to include remote users is vital to maintaining an effective at-home workforce. A broad range of cloud-centric IP voice products are popular with SMBs to server telecommuters. Many larger organizations depend on Cisco's current or older products for IP voice management. Progent can assist organizations of all sizes to design or tune a remote VoIP environment that delivers the versatility, convenience and protection required for teleworkers. Progent's Cisco-certified CCIE Voice consultants can provide advanced support to help organizations optimize their existing Cisco VoIP environments to support an expanding at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers high-end telephony features to devices such as IP phones, media processing platforms, VoIP gateways, and mixed media apps deployed across the network. CUCM manages additional combined media services like unified messaging, voice/video conferencing, and team collaboration networks. For more information about Progent's Cisco Unified CM or CUCM support, refer to CUCM expertise.
- CallManager is Cisco's legacy call-processing software and has been replaced by CUCM. Progent can help you to maintain your current CallManager environment or upgrade smoothly to Cisco's current IP telephony products. For details about Progent's expertise for Cisco CallManager and Cisco's other legacy IP voice products, visit CallManager consulting.
- Cisco IP Gateways provide connectivity with PSTN networks and with users working outside the corporate firewall such as at-home workers. Progent can provide consulting expertise for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 product lines as well as for current Cisco SIP gateways. See Cisco SIP gateway configuration expertise.
- Other VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to expand your wide area network architecture to support these VoIP solutions and deliver online deployment and troubleshooting services.
Video Conferencing for At-Home Workers
A wide range of voice/video conferencing platforms from major technology companies support virtual meetings, video and voice conferencing, chat, and content sharing for both local workers and teleworkers. Many organizations use a mix of products to meet the needs of their different partners and customers. Progent's communications experts can help you to maintain your current voice/video conferencing ecosystem and enhance the productivity of your remote workforce.
- Skype for Business is Microsoft's popular unified communications product that supports real-time presence, instant messaging, audio and video conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent offers the expertise of Microsoft-certified consultants who can help you to deploy and maintain Skype for Business client software to support your at-home employees. To learn more about Progent's consulting services for Skype for Business, see Skype for Business integration experts.
- FaceTime is Apple's multiuser video calling app for iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Later versions of FaceTime allow up to 32 concurrent users for voice/video sessions. For details about Progent's support services for Apple FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for virtually all desktop or mobile devices. Delivered via Cisco's Webex Cloud platform, Webex services include sharing specific content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, session capture, plus editing and playback for future reference. For details about Progent's support expertise for Cisco Webex and for additional video conferencing solutions from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conferencing, contacts, and content with capabilities such as voice/video calling, threaded chat, plus data sharing. For details about Progent's consulting services for Microsoft Teams and for additional Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
- Additional Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging expertise for these products and assist you to tune your WAN architecture to host them.
Microsoft Collaboration Software for Telecommuters
Microsoft's collaboration platforms are closely integrated with Microsoft's familiar Office and Microsoft 365 families, providing a powerful ecosystem of applications that create a cohesive user interface for exchanging information across multiple sites and on a broad selection of endpoint computers. Progent has delivered remote consulting support for SharePoint and Exchange Server since their first releases and can assist businesses to deploy these flagship collaboration products to optimize the effectiveness of your remote workforce.
SharePoint utilizes web entities to promote collaboration and knowledge sharing by offering policy-driven delivery of content, business processes, and tools for searching through enterprise-wide business data. SharePoint permits you to create protected web portals that allows at-home workers to see and update aggregated business intelligence by means of Intranets (Wikis), Blogs, social networking sites, and Web Parts (Widgets). For details about Progent's SharePoint consulting services, see SharePoint configuration and development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To learn about Progent's Exchange consulting services, visit planning and configuration expertise for Microsoft Exchange.
OneDrive is Microsoft�s shared cloud-based storage service, comparable to GoogleDrive. Remote users can store files to the OneDrive service, and co-workers can retrieve them safely through a browser. Included with Microsoft Office and Microsoft 365, OneDrive enables at-home workers to jointly author files. Revisions made offline are automatically synced when you reconnect to the Internet. To learn about Progent's consulting services for Microsoft OneDrive, refer to Microsoft Onedrive integration consulting.
Cloud Integration Services for At-Home Workers
Progent offers affordable remote assistance for enabling organizations to create, manage and optimize integrated hybrid network architectures that combine physical data centers, remote workers, branches, and cloud resources. Progent offers expertise for all types of cloud service such as Infrastructure as a Service (IaaS), Platform as a Service, and Software as a Service. Progent can help at-home workers resolve issues with public cloud access, authentication, and cybersecurity.
Azure is a popular platform for public cloud software and services that enables you to use IT infrastructure, virtual servers, and key apps hosted on Microsoft's extensive cloud. Microsoft Azure includes over one hundred services services including hosting for Windows and Linux-powered VMs, scalable cloud storage, messaging, application development with Visual Studio, and data backup. Progent can help you to deploy VMs on Azure Virtual Machines, integrate storage on Azure Storage services, streamline identity control with Azure AD, and design data backup and restore systems with Azure Backup. Progent's cloud experts can also help you establish protected connections to Azure for teleworkers by setting up and debugging firewalls and VPN tunnels. For information about Progent's consulting expertise for Azure, refer to Microsoft Azure consulting services.
Microsoft 365, formerly branded Office 365, is Microsoft's popular suite of business productivity applications and cloud-based services available on a subscription basis. Microsoft apps and cloud services are provided in a selection of plans intended for customers ranging from individuals and households to large corporations. Progent offers fast and affordable remote access to consultants knowledgeable about Microsoft 365-compatible devices based on Windows, Mac, iOS, and Google Android technology. Progent's experts can assist your business to evaluate the numerous subscription plans available for Microsoft 365 and deploy 365 applications for your remote workers in a way that delivers maximum business value. To find out about Progent's consulting services for Microsoft 365, see Microsoft 365 consulting services.
Microsoft 365 Exchange Online is among the most popular cloud-based applications in Azure-hosted Microsoft 365 product suite. Microsoft 365 Exchange Online offers the advantages of reduced costs for physical infrastructure, easier management, on-demand scaling, high reliability, and other advantages associated with public clouds. Microsoft has engineered Exchange Online to operate transparently with local deployments of Exchange, enabling customers to build hybrid networks. Progent's Exchange consultants are available for occasional help to guide you past challenging technical roadblocks and also offer comprehensive project management outsourcing to make sure your remote workers have easy and safe access to your Microsoft 365 Exchange Online deployment. For information Progent's consulting services for Exchange Online, go to Microsoft 365 Exchange Online integration and troubleshooting expertise.
Amazon AWS is a pioneer in the public cloud computing arena and is the industry's biggest provider of cloud-based services. Progent can provide quick and affordable online access to cloud integration consultants who can help your business to plan, implement, maintain, and troubleshoot hybrid information networks that incorporate Amazon AWS cloud services with local resources and with other public clouds such as Azure. Progent also offers the skills of Cisco-certified CCIE networking consultants to help your company to build a high-uptime network architecture so your employees have a productive computing experience regardless of whether they are working from your headquarters, a remote branch, from home, or on the move. To find out about Progent's expertise for Amazon AWS, refer to Amazon AWS integration services.
Google Cloud Platform is a leading set of cloud computing services that provides Infrastructure-as-a-Service and Platform-as-a-Service products. Progent's certified Microsoft, Linux, and Cisco experts can assist your business to expand your existing IT resources with the Google Cloud, and Progent's DBA experts can help you make your mission-critical apps cloud friendly so your remote workers can take full advantage of Google Cloud services. Progent can help your business to deploy VMs on GCP Compute Engine, design an efficient storage system with Google Cloud Storage, and simplify identity control for teleworkers with GCP Cloud Identity services. Progent's consultants can also assist your organization to utilize GCP's management technology to administer and monitor your Google Cloud ecosystem. To learn, visit Google Cloud Platform (GCP) integration support.
Help Desk Services for Remote Workers
A fast, enterprise-wide switchover to a from-home business model, which might be motivated by a pandemic or as an element of a business continuity preparedness plan, can overstretch even the most efficient in-house Help Desk. Progent's Help Desk Call Center services allow organizations of any size to outsource or expand their Call Desk with Progent's online Technical Response Center (TRC) services.
- Progent's Standard Call Desk services utilize Progent's extensive team of remote technical support experts along with enterprise-class ticketing and follow-up software to offer an affordable, advanced Support Desk. Progent's Standard Help Desk Services provide an end-to-end solution that handles all aspects of online Level 1 desktop support from initial help requests to trouble ticket generation, desktop sharing, issue resolution, and incident reporting. A web-based User's Service Portal allows at-home employees to monitor or edit the status of their active trouble tickets, add information, and upload screen captures or relevant files. Technical support services are delivered at a significant discount off Progent's normal Level 1 desktop support rates, and Progent offers optional rapid escalation to Level 2 and Level 3 support specialists to resolve advanced problems. For details, see Progent's Standard Helpdesk Services outsourcing for small companies.
- Progent's Help Desk Augmentation Service allows your company to supplement your current Call Center organization by splitting delivery of Call Desk services seamlessly between your regular support staff and Progent's extensive roster of desktop support engineers and subject matter specialists. Progent's co-managed Help Desk Call Center service uses a collective support model based on the number one PSA tool for handling service requests and ticketing, establishing responsibility, monitoring progress, and producing management reports. For details about how Progent's Support Desk Augmentation Services can help your company to provide world-class technical support to your from-home workers, go to Progent's Call Desk augmentation Services.
Cybersecurity for Telecommuters
Work-from-Home staff members typically use their own devices and often work in a poorly secured physical environment. This situation multiplies their susceptibility to malware threats and calls for judicious configuration of firewalls, anti-malware tools, MFA-based identity verification, remote monitoring, thorough user training, and the development of policies based on leading practices. Progent's veteran roster of cybersecurity solutions experts can assist your business to design, implement and manage a compliant cybersecurity solution that protects critical information assets in networks that incorporate remote workers.
Firewalls enable companies to build a network environment that can be securely accessed by on-premises users as well as by at-home workers, mobile workers, suppliers, clients, and the public. Next-generation firewall devices allow you to configure and manage different access rights to various classes of users and to expand your network and adjust your security as your company evolves and as network attacks become increasingly complex. Progent supports both new and legacy firewall devices from all leading manufacturers including Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. To find out more about Progent's firewall configuration expertise, refer to firewall configuration and support expertise.
Online Endpoint Security Monitoring makes it easy to watch over the disparate computers used by at-home workers and either block or identify and respond to the latest cyber attacks such as ransomware. With ProSight Active Security Monitoring services, a small-footprint agent is put on every protected endpoint, monitoring all activity and using state-of-the-art machine learning and full execution context to identify zero-day attacks before they can spread. When an attack is discovered, ProSight Active Security Monitoring instantly isolates the infected endpoint device from the network to contain the malware. Since the ProSight Active Security Monitoring agent is autonomous, endpoints stay protected even if they are disconnected from the Internet. For details about ProSight Active Security Monitoring, refer to remote endpoint security monitoring for an at-home workforce.
Progent's Duo MFA managed services incorporate Cisco's Duo cloud technology to protect against compromised passwords by using two-factor authentication (2FA). Duo supports single-tap identity verification on iOS, Google Android, and other personal devices. Using Duo 2FA, whenever you log into a protected online account and enter your password you are requested to verify who you are on a unit that only you possess and that uses a different ("out-of-band") network channel. A wide selection of devices can be utilized for this second means of ID validation such as a smartphone or watch, a hardware token, a landline phone, etc. You can designate multiple validation devices. For more information about Duo identity authentication services, go to Cisco Duo MFA two-factor authentication (2FA) services for at-home workers.
Security Audits can evaluate the exposure of your information system to all types of outside and local security attacks for an environment that includes at-home workers. Progent can run remote, automated cybersecurity inventory software for quickly and affordably uncovering a wide variety of security holes that can be found over the Internet. Progent's security assessment experts, which can be managed by data security professionals with advanced credentials such as CISM, ISSAP, and GIAC, can help you to audit your procedures and governance policies and review your IT infrastructure to allow you to design the highest level of security for your at-home workers.
Download White Paper: Protecting a Work-From-Home (WFH) Network
To view or download a white paper describing key things to concentrate on for protecting an IT environment that incorporates work-from-home staff, click:
Protecting a Work-From-Home (WFH) Network White Paper. (PDF - 2.4 MB)
Data Protection for Remote Workers
The field of Data Protection involves backing up and recovering critical data in order to avoid data loss and reduce recovery time in the event of storage problems due to equipment breakdowns, software glitches, human error, malware, or any other reason. Dependable data protection strategies can be especially difficult to design and maintain in hybrid networks that incorporate local data centers, cloud resources, and an at-home workforce.
- Backup/Restore solutions for an at-home workforce must address diverse kinds of personally owned endpoints. Progent can provide fast remote help from consultants knowledgeable about a wide range of products for protection Windows, Apple Mac and Linux/UNIX servers and desktop computers as well as notebooks, iPads and handhelds. Popular backup/recovery solutions maintained by Progent's backup/recovery experts include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, CrashPlan, Retrospect, and Time Machine. To protect resources spread throughout a hybrid network, Progent offers ProSight Data Protection Services (DPS), a backup/recovery service that utilizes cloud storage and includes fine-grained restore and centralized management capabilities.
- Disaster Recovery/Business Continuity (DR/BC) plans often anticipate circumstances that call for a temporary changeover to telecommuting. Progent's senior disaster recovery preparedness experts and business continuity specialists can help you to create, document and test a DR/BC strategy that includes the logistics of switching to an at-home workforce.
Unified Management for Teleworkers
Microsoft has renamed and reshuffled its endpoint management platforms under the name Microsoft Endpoint Manager, which includes Intune for cloud-based management of remote endpoints and Configuration Manager for managing on-premises endpoints. Endpoint Manager features a centralized platform for safeguarding corporate data by managing on-premises, mobile, and home-based endpoints.
Microsoft Intune
Intune is a component of Microsoft's Endpoint Management family that also features Microsoft Configuration Manager. Intune is a cloud-based service for managing and protecting mobile devices and applications. Managed endpoint computers can be user owned or business owned. IT admins managing the enrolled endpoint devices of telecommuters can use Intune to provision and validate apps on managed devices, push updates and certificates, set up policies for accessing data and resources, manage passwords, establish VPN connections, determine how home-based workers share information, establish threat defense, verify security compliance, and erase corporate data from lost, stolen or decommissioned devices. Microsoft Intune can be used with Apple iOS, Android, Windows, and macOS/OS X computers. For details about Intune and to find out how Progent can help your company to use this platform to administer the endpoint computers of your telecommuters, see Intune mobile device management consultants.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich centralized Mobile Device Management platform that allows network managers to keep remote endpoint devices current and protected. Workspace ONE uses VMware AirWatch for unified endpoint administration combined with VMware's Horizon virtual software delivery technology for access control, app management, and configuration management of endpoint computers. Workspace ONE runs with devices powered by Windows 10, macOS, Apple iOS, Google Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud service or as an on-premises deployment through a one-time purchase. Top capabilities of Workspace ONE include fast over-the-air deployment of out-of-the-box notebooks, quick onboarding of new employees, policy set up and enforcement for all categories of devices, aggregated reporting and performance analytics, an email encryption gateway, and integration with Microsoft apps and cloud services. For details about Progent's support services for VMware Workspace ONE, refer to VMware Workspace ONE remote endpoint management consultants.
Contact Progent for Remote Workforce Support Services
To contact Progent about creating and managing a productive work-from-home solution for your Brighton, United Kingdom company, phone
An index of content::
Microsoft Exchange 2010 Network Engineer
Exchange Server 2007 Integration Services
Progent's Microsoft-certified professionals have 20 years of background designing, integrating, and maintaining messaging systems for companies in the and throughout the U.S. Progent provides affordable Microsoft Exchange Servers consulting services to make sure that your email environment offers compliance, high uptime, easy connectivity for off-site and mobile users, efficient administrative utilities, and seamless integration with telephony. Progent provides consulting and support services for Exchange 2016 Server, Microsoft Exchange 2013, Exchange 2010 Server, Exchange 2007 Server, Exchange 2003 Server, and MS Exchange 20000 Server. Progent can also assist small or mid-size businesses to upgrade to MS Exchange 2016 or MS Exchange 2013 Server.
Solaris Online Data Recovery
Linux Remote Consultant Services
Progent provides nationwide urgent phone support and consulting services for companies who run UNIX, Linux, or Sun Solaris networks or whose IT systems include a combination of UNIX/Linux and Microsoft technology. Remote technical support offers maximum return for your IT dollar by preserving client productivity and shortening the time charged for computer repair services. Sophisticated online support technology and skilled technicians and engineers allow Progent to handle the majority of IT problems without wasting time and expense by traveling to your location. In the vast majority of situations your IT problems can be remediated over the phone or through a combination of telephone help and online network analysis. Progent can make available Cisco CCIE network engineers and CISA and CISM premier security professionals to help with the most challenging network problems.
Recruit Network Consultant Freelance Jobs
Telecommuting Microsoft Consultant Home Based Jobs
Progent is seeking to hire fulltime, solutions-driven Microsoft certified engineers with Microsoft Certified Systems Engineer certification; Cisco accredited system consultants with Cisco CCDP or CCIE certification; security consultants with CISSP or CISA or comparable security credentials; and high-end system architecture consultants with experience in mobile solutions, wireless connectivity, high availability, workplace recovery, data protection, and virtual servers. Progent also seeks professionals who can work on Progent's team of desktop service specialists and remote troubleshooting professionals. In addition, Progent is seeking talented administrators who can operate productively in our fast-paced, virtual office environment.
24/7/365 Barracuda Backup Live Backup Online Help
Barracuda Backup LiveBoot Outsourcing
Barracuda Backup is a low-cost, subscription-based backup/restore platform for small and medium-size businesses. A Barracuda Backup deployment can include a custom-designed physical appliance built by Barracuda or a software-based appliance with similar features but which uses your existing storage infrastructure. Barracuda Backup safeguards vital company data produced locally, at one or more remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a physical or virtual Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a wide range of consulting support services to assist you to plan, integrate, manage and troubleshoot a BDR system based on Barracuda Backup.
Online Technical Support scom 2016 OMS integration
scom 2016 SharePoint integration Online Support Services
Microsoft System Center 2016 Operations Manager is designed to ensure top performance and dependable uptime for critical applications by offering unified, mixed-platform tracking of IT infrastructure deployed across on-premises systems and cloud environments. Progent's consulting team can provide advanced online and onsite expertise to assist businesses of any size to design, integrate, optimize, enhance and repair SCOM 2016 deployments. Progent can help you to move to Operations Manager 2016 from older versions or from other IT infrastructure monitoring products, or integrate multiple monitoring systems into a cohesive IT management ecosystem. Progent can also help you extend your SCOM 2016 scope to include resources based in public clouds including Microsoft Azure and Amazon AWS.
Microsoft Financial Software Information Technology Consulting
Microsoft GP/Great Plains Onsite Technical Support
Progent can show you how to prepare and implement a smooth migration to Microsoft Dynamics GP/Great Plains so that you preserve your information, strengthen your protection, enhance your analytics, take full advantage of Microsoft Office support, and minimize business interruption by designing and following a sensible migration plan. Progent can also help educate new Dynamics GP/Great Plains users so you don't lose productivity. Progent can enhance your financial reports and business analytics by offering Crystal Reports help, FRx programming, and Microsoft Excel expertise. Progent's experience with Microsoft .NET technology, Microsoft SQL Server applications, and designing with VBasic, XML and other tools make it possible to create custom business applications and eCommerce solutions that work seamlessly with Dynamics GP.
Engineer ransomware cleanup and file recovery
Engineer Avaddon ransomware recovery
Progent's experienced ransomware recovery experts can assist your business to restore a network victimized by a ransomware virus like Ryuk, WannaCry, Hermes, or MongoLock.
IT Development Project Consulting
IT Development Project Engineers
For enterprise project management support, Progent offers the services of senior IT experts with years of background in technology management, application development, and process design for organizations ranging from Big 4 firms to dot-com startups to government agencies. These high-level IT managers offer project management skills to assist enterprise customers follow best practices to ensure that development or deployment projects are completed on time and within budget.
Small Business Information Technology Consultants
Small Business Small Office IT Consulting Services
Progent delivers the help of Microsoft and Cisco-Certified network consulting professionals to offer customers affordable ways to help organizations maximize the benefits of Microsoft and Cisco technology. For networks that range from small offices to nationwide corporations, Progent's network engineers can help you enhance your network's e-mail infrastructure, security, availability, performance, and network administration.
Best Firesight Configuration
Consultants Cisco ASDM Firewall Management
Progent’s Cisco-Premier technology consultants offer experienced PIX Firewall support services covering architecture, implementation and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector threat protection, and secure connectivity services. Extending from compact, easy-to-install desktop devices for small businesses and home offices to modular gigabit appliances, Cisco PIX firewalls provide a healthy combination of protection, performance and availability for business environments of all sizes. PIX firewalls are based on a hardened, specially designed platform, PIX OS, minimizing possible OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated protection and networking services, including advanced application-aware firewall services, Voice over IP and digital media security, site-to-site and remote-access IPsec VPN connectivity, intelligent access services, and flexible management solutions. Progent’s network experts can help you choose and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Help and Support Microsoft System Center Operations Manager
Microsoft System Center Operations Manager Professionals
Mid-sized businesses can get all the benefits of Microsoft System Center Operations Manager 2007 and have quick availability of Progent’s Microsoft and Cisco Premier Certified network consulting professionals. Thanks to Progent's affordably priced network support programs, mid-size organizations can choose a simple co-sourcing service program built around Operations Manager with server monitoring, automated alerts, comprehensive system analysis, Help Desk support, and online service. For companies with line-of-business environments who need high availability networking, Progent offers a comprehensive round-the-clock outsourcing solution. Progent supports Operations Manager to provide mid-size business information systems world-class reliability, security and productivity.
Helpdesk for At Home Workers Computer Consultants
At Home Workforce IT Consultants
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24/7 64-bit Migration Specialist
Microsoft and Cisco Certified Expert Services 64-bit Migration
Progent's Microsoft-certified consultants can help you design, document, carry out, manage, and troubleshoot a system-wide migration to 64-bit server and client operating systems and applications. Progent can help you pilot your 64-bit environment to make sure it supports all of the important 32-bit programs which you want to retain as well as the new 64-bit versions of applications you plan to install.
Engineers ISA 2006 Firewall
ISA 2006 Firewall Consult
Application Publishing with ISA Server 2006 allows more control over intranet resources while enabling increased productivity by making these applications accessible to legitimate remote or mobile users. Internet Security and Acceleration Server helps guard business applications, services, and information throughout all network layers with stateful packet inspection and comprehensive publishing wizards. Progent's Microsoft-expert Internet Security and Acceleration Server 2006 experts can show you how to design, deploy, set up, and maintain ISA Server on your system so that your company achieves a highly functional and economical combination of security, convenience, and speed.
Server Monitoring Consultancy
ProSight Patch Management Automation Remote Support
ProSight LAN Watch is Progent’s server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management techniques to keep your network running at peak levels by tracking the health of critical devices that power your information system. When ProSight LAN Watch detects a problem, an alarm is transmitted automatically to your specified IT management staff and your assigned Progent consultant so any looming issues can be addressed before they have a chance to disrupt your business.
Help and Support Work from Home Data Protection
Online Technical Support Work from Home Data Protection
Progent can help small and medium-size organization to design, install, verify and troubleshoot data protection solutions required for offsite workers.
Wi-Fi RF Spectrum Analysis for Wi-Fi Specialists
Wireless LAN Site Survey Consulting
Progent's Wi-Fi site survey services help you to design, install and troubleshoot a Wi-Fi network adapted to your facilities, providing you a WLAN that delivers the coverage, performance, capacity, Quality of Service, security, and hand-off capability your business needs. Wireless site survey services from Progent include online predictive modeling for planning a wireless network and on-premises survey services for confirming, tuning, and debugging a functioning wireless network.
Microsoft T-SQL Designer
Microsoft SQL Server Information Technology Support
SQL Server 2005 offers powerful, standardized tools to IT professionals as well as to network users, reducing the complexity of designing, integrating, administering, and accessing enterprise information and database applications on platforms ranging from mobile devices to corporate data networks. The complexity and integration requirements of Microsoft SQL Server 2005 require an IT consultant with hands-on experience and broad knowledge in planning and building information-based, comprehensive business IT applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work supporting Microsoft technology, ensures you success in designing, deploying and supporting Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.
SharePoint 2016 Federated Search Online Troubleshooting
Microsoft Expert Integration Support SharePoint 2016 Power BI
Progent's Microsoft-certified SharePoint consultants can provide economical online and onsite expertise, application development, and technical support services for businesses of any size who intend to migrate to SharePoint 2016 or SharePoint Online from prior versions of SharePoint.
Lync Server 2013 video conferencing Engineers
Lync Server 2013 VoIP Services
Microsoft Lync Server 2013, now called Skype for Business, allows businesses of any size to create a centrally managed and protected communications environment that supports a Bring-Your-Own-Device computing style with instant messaging, presence, web conferencing with app sharing and whiteboard, and both IP-based and PSTN calling across a broad range of desktop and handheld clients. Progent's Microsoft-certified Lync 2013 consultants and system architects can help your company to evaluate the advantages of Lync 2013, design an in-house, cloud-based (via Microsoft Lync Online) or mixed model suitable for your current and long-term goals, implement Lync Server 2013 in a way that expedites your return on investment, and provide live webinar and onsite training to your IT staff and end users. Progent offers in-depth expertise in critical pieces of a Lync 2013 solution that include Windows Server, SQL Server and Exchange Server, and Progent can assist your organization to integrate Lync Server 2013 with popular Microsoft 365 applications such as Outlook and PowerPoint.
Online Technical Support Cisco SIP phones
Cisco VoIP Phones and Collaboration Configuration
Progent's Cisco-certified IP phone and video IP phone consultants can help your business to integrate, manage, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP handsets. Progent offers expertise for all models of Cisco's IP phones from legacy Voice over IP products to the newest HD media phones. Progent's IP telephony experts can also assist you to integrate your IP phones with Unified CM, previously branded CallManager, or with Cisco Unified CM Express (CME) to build a state-of-the-art IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to install Cisco Unified CM applications such as Cisco Unified Communications Manager IM and Presence Jabber, Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact solution. Progent's consultants can deliver support with all aspects of Cisco IP Phone integration including designing dial plans, setting up SIP gateways, installing Cisco ISR routers with CUBE internetworking support, and designing UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) systems for high availability.
Consultant Services GIAC Security and Compliance Check
GIAC Security Audit Consultant
GIAC (Global Information Assurance Certification) was founded in 1999 to validate the knowledge of computer security experts. GIAC accreditations are recognized by companies and government organizations throughout the world including and the United States NSA. Progent's GIAC-certified information assurance consultants can provide help with all of the security capabilities covered within GIAC certification such as auditing network vulnerability, security incident management and response, traffic analysis, web services security and security information and event management (SIEM) solutions.
Evaluation CISSP
CISSP Certified Security Services
Progent's CISSP-certified cybersecurity experts can assist organizations of all sizes with any facet of IT security. Progent can help create cost-effective security solutions that protect a small office from modern malware attacks or Progent can design, deploy, and manage an end-to-end security strategy for hybrid enterprise networks that support local, online, and mobile users accessing network resources spread over multiple physical sites and public and private clouds.
Skype for Business Video Interop Server Consulting
Skype for Business IM Consultant
Progent's consultants can provide online and on-premises consulting services for organizations of any size to evaluate the costs/benefits of migrating to Skype for Business from any release of Microsoft Lync Server or Microsoft Office Communications Server. Progent can help your business to plan a local, cloud or mixed deployment; interface Skype for Business with Microsoft SQL Server,Exchange, SharePoint Server and Microsoft or Microsoft 365; set up HA mechanisms; interface Skype for Business with your PSTN gateway; and integrate other communication platforms like Cisco Video Interop Server. Progent's certified data security consultants can assist you create and validate a security environment for your Skype for Business solution that meets regulatory standards.
Call Desk Sharing Consultant
24x7 Virtual Call Desk IT Services
Progent’s Co-managed Call Center service makes it possible for your business to split the load for Help Desk services seamlessly between your IT team and Progent's nationwide pool of certified technical support engineers and subject matter experts. Progent’s Co-managed Help Desk service is an advanced support solution built around the leading shared professional services automation platform for managing end-user service requests, ticket lifecycle, ownership, progress tracking, and metrics.
Network Consulting Juniper SSG350M Router
Juniper SSG520M Router Forensics Services
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Biggest Catalyst Wi-Fi 6 AP Planning Computer Consultant
Catalyst Wi-Fi 6 AP Support and Setup
Progent's Cisco Catalyst 802.11ax WAP consultants offer affordable online and onsite help for Catalyst next-generation Wi-Fi 6 wireless access points.
IT Consultant Meraki and Catalyst Switch
On-site Technical Support Meraki MS Switch
Cisco's Meraki family of access and distribution switches are intended for sites ranging from small branches to campuses. Progent's Cisco-certified consultants can provide cost-effective online expertise to help you to plan and deploy an efficient network architecture based on Meraki switches, simplify network monitoring and administration with Meraki's cloud-centric management architecture, configure policies to ensure security, create and test a disaster recovery plan, and resolve issues related to any facet of your Meraki deployment. Progent can also help your company to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless APs to create a unified networking solution.
SQL Server 2017 R Services Online Help
Integration Support SQL Server 2017 Database Migration
Progent's Microsoft-certified SQL Server 2017 experts can help your business to assess the business advantages of upgrading to SQL Server 2017 and can assist your organization to plan and implement a smooth migration of your current SQL Server environment to any deployment model including onsite, cloud-hosted, or hybrid. Progent's SQL Server experts can provide online or onsite support ranging from as-needed architecture review or troubleshooting to end-to-end project management to ensure your SQL Server 2017 initiative is carried out on schedule and on budget.
Largest Computer Consultant Catalyst 802.11ax Access Point
Catalyst 9105w Access Point Technology Consulting
Progent's Cisco Catalyst 9100 Series 802.11ax AP experts can provide affordable online and on-premises help for Catalyst next-generation Wi-Fi 6 wireless access points (WAPs).
Forefront TMG 2010 IT Consulting
Technology Consulting Forefront TMG 2010
Microsoft Forefront Threat Management Gateway 2010 builds on the proven security capabilities of ISA Server 2006 and provides a centrally administered Internet gateway that delivers a single-server platform for an array of security features including an multi-layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, reputation services, Virtual Private Network management, and HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway provides comprehensive web security logging and reporting capabilities, permits custom reports powered by SQL Server, works with Active Directory to streamline authentication, and can be installed as a virtual machine to lower expenses and improve availability. Progent's Microsoft-certified consultants can assist your company to design and execute pilot and production deployments; integrate Microsoft Forefront TMG 2010 with Windows Server 2008 R2, AD, SQL Server, Microsoft Exchange Server, and SharePoint; set up Forefront TMG 2010 to run on a virtual server with Windows Hyper-V; and deliver continuing consulting and troubleshooting. Progent can also help you to upgrade smoothly to Microsoft Forefront TMG 2010 from ISA Server 2006 or ISA Server 2004.
Professionals Dharma ransomware recovery
Sodinokibi ransomware recovery Specialist
Progent's experienced ransomware recovery consultants can assist your business to restore a network damaged by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.
Work from Home Teleconferencing IT Services
24-7 At Home Workers Conferencing Remote Consulting
Progent can help small and mid-size businesses to configure and troubleshoot teleconferencing platforms to allow their at-home employees to communicate productively with colleagues and customers.
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