Expanding your telecommuter workforce can have a major impact on IT infrastructure, security, and corporate processes. Progent has two decades of background assisting SMBs to design, deploy, manage, tune, and troubleshoot IT networks that incorporate work-from-home employees. Progent can assist your Brighton organization to pick the right technologies and adhere to leading practices in building and maintaining a secure virtual ecosystem for telecommuters that facilitates collaboration and returns maximum value. Progent can provide services ranging from as-needed expertise for helping you past challenging technical bottlenecks to full project management or co-management to help you carry out business-critical tasks.

Progent's consultants can assist Brighton, United Kingdom businesses to with any facet of creating a high-functioning telecommuting ecosystem by delivering network infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud connectivity, Call Desk augmentation, data security, backup/restore solutions, and centralized management.

Infrastructure for an At-Home Workforce
Configuring the physical and software infrastructure needed to support an at-home work environment can be especially challenging if you have to accommodate a mix of worker-owned equipment such as PCs and laptops, routers, and wireless appliances from an assortment of manufacturers and with a variety of OS software and firmware releases. Progent's background delivering online help for both legacy and modern technologies in remote office venues enables you to make cost-effective use of your existing infrastructure and offers ready access to top-tire consultants for making essential updates. Services offered by Progent to help you to implement a high-functioning telecommuting infrastructure include:

  • VPN connectivity makes it possible to establish a safe tunnel for authorized remote workers to use IT resources situated at your corporate datacenter or in the cloud. Progent can help your company to configure and maintain VPN connections between your teleworkers and your various network resources by providing online VPN configuration support. For organizations using Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall experts can assist your remote workers to utilize Cisco's AnyConnect software for secure VPN connections for a wide range of endpoint devices including Windows, macOS, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) platforms allow a teleworker to see and interact with a data center PC's desktop. This technology gives network managers significant control over the computing ecosystem of at-home employees and offers them a familiar work experience. Progent's VDI services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI consulting.
  • Routers attach at-home networks to the Internet and support VPN tunnels, home Wi-Fi connectivity, and firewalls. Progent offers expert remote consulting for deploying home routers from a range of manufacturers. See router configuration support from Cisco-certified consultants.
  • Home Wireless networks, typically shared by families and visitors, are commonly used by at-home employees to access their router for work. This can create performance and cybersecurity problems. Progent can help you to resolve these problems by providing expertise that include Cisco Aironet configuration expertise, Cisco-certified Meraki wireless installation consulting, and Ubiquiti wireless AP integration help.
  • Internet connectivity solutions affect the performance and availability of connections between at-home workers and the corporate data center. Line-of-business processes might require redundant Internet connections in the event the normal connection breaks. Progent offers expertise for identifying service providers, picking sensible service packages, and configuring fault-tolerant Internet access. Refer to Internet access solutions.

Contact Progent for Remote Workforce Support Services
To contact Progent about creating and maintaining a productive work-from-home solution for your Brighton, United Kingdom organization, call 1-800-993-9400 or go to Contact Progent.