For small businesses in Brighton United Kingdom, Progent offers technical support for information systems based on UNIX, Linux, Sun Solaris, or macOS and OS X or for networks that include a mix of UNIX and Microsoft technology. Progent has provided remote troubleshooting to businesses in all 50 states in the U.S. (See Progent's customer testimonials). Progent also can furnish the consultation Cisco CCIE network specialists for challenging connectivity issues, plus the assistance of CISSP-certified security consultants to help with advanced security design and disaster recovery planning.
Progent's online technical support engineers represent excellent value due to the fact that they are equipped with the practical experience and the sophisticated tools to resolve the majority of network problems quickly. Efficient support reduces direct expenses since solutions accumulate fewer chargeable minutes. Online support also avoids the cost of dispatching a consultant to your office. Your organization saves additionally with indirect costs by minimizing or avoiding network downtime and associated costs due to business disruption, upset clients, unproductive employees, and de-focused management.
Progent's pricing policy for remote support is designed to stretch your IT service dollar. Progent charges by the minute for telephone-based assistance, so you are invoiced exclusively for the services that you actually get. Unlike many remote service firms, Progent requires no initialization surcharge or minimum job duration. Progent's one-minute granularity and clean policy for pricing avoid situations where speedy. minor repairs manage to turn into substantial invoices. Progent's skill at disposing of technical issues quickly results in your company saving cash.
Progent's Online Service Tools
Through years of experience, Progent has refined an array of optimized tools and field-tested processes that permit the highest level of efficiency for remote engineering help and repair for small company information networks. Progent provides secure VPN support for gateways from multiple leading vendors including Microsoft, Cisco, Juniper/NetScreen, Sonicwall and Watchguard. Protected VPN access allows the engineers of Progent's online support team to communicate with your company's environment without compromising system security.
Progent's advanced service database system maintains comprehensive documentation describing all service that Progent's clients have received. Progent's staff service personnel have access to the history of all help rendered to each customer by any Progent consultant. This archive of problems and resolutions is organized as an easily searchable internal database that allows Progent's online technical professionals to share their knowledge company-wide to ensure that the effectiveness of Progent's support services grows daily. Progent's advanced accreditations and close associations with major technology companies such as Cisco and Microsoft make available additional extensive support knowledge bases and allow fast access to manufacturers' internal support staff so Progent's remote consulting experts can determine the best solutions promptly.
Get Online UNIX/Linux, Sun Solaris, or Apple macOS and OS X Network Assistance from Progent
To access Progent's remote services in Brighton United Kingdom or to learn more about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent need for network help, visit Immediate Emergency Support.
Online Technical Services Offered Progent
Progent's phone-based support engineers offer advanced credentials in an extensive set of products and technologies. This breadth of technical skills allows Progent's consultants to handle almost any problem that may take place in a small business information system. Certifications earned by Progent engineers in UNIX-family technologies include Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco certifications awarded to Progent technical support engineers include Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), Network Associate, Security Professional, Voice Professional (CCVP), and Design Professional.
To provide assistance to customers with multi-OS networks, Progent also provides access to engineers who have high-level Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security experts include Certified Information Security Manager (CISM) consultants, CISSP-certified cybersecurity specialists, and Information System Security Architecture Professional (ISSAP) consultants.
Phone-based support provided by Progent to small businesses in Brighton include:
Additional Support Programs Available from Progent
UNIX, Linux, Solaris, and Apple macOS and OS X Support Services
Progent's UNIX, Linux, Solaris, and Apple macOS and OS X remote consulting services address a broad range of information technology such as network infrastructure, email systems, network and operational security, UNIX and Microsoft Windows integration, virtual server products for server hardware economization and simplified administration, and transitioning from older applications to the latest MS Windows or Linux-based environments. Progent's team-oriented methodology for solving network problems enables fast escalation, if necessary, to engineers with task-relevant expertise to tackle challenging scenarios. This expedites solutions of urgent problems, reduces network downtime, and lowers service expense.
Progent's UNIX and Linux support engineers can offer emergency remote assistance for diagnosing problems affecting UNIX, Linux, or Solaris networks based on leading derivatives of UNIX including:
Major Linux variants for which Progent offers expertise include:
- Apple macOS and OS X
- Sun Solaris
- IBM AIX Open UNIX
- HP-UX (Hewlett Packard UNIX)
- Silicon Graphics IRIX (SGI/IRIX)
- SUSE Linux
Contact a Cisco CCIE for High-level Network Troubleshooting
The Cisco CCIE certification is the premier recognition for network engineers, and indicates a consultant's network technology knowledge at the master level. Cisco CCIEs know how to resolve even the most difficult issues associated with network infrastructure planning, integration, management, security, and problem solving. CCIEs work with the highest priority with Cisco's in-house support staff in analyzing anomalies with Cisco IOS Software network management tools and developing alternate approaches or identifying program updates. Cisco CCIEs provide excellent value because their deep expertise enables them to resolve the most intractable problems quickly. In typical cases, less seasoned engineers can struggle for many hours or days with identical problems that a CCIE can resolve in minutes.
Few consulting firms make CCIEs accessible to help small and mid-size businesses. Progent offers fast telephone access to a Cisco authorized CCIE so you can get timely support for severe network infrastructure issues that are hurting worker productivity but are outside the comfort zone of your regular IT service providers. Progent's CCIE consultants can communicate with your computer system by means of sophisticated on-line support technology to provide quick, secure, and affordable analysis and repair.
Progent's CCIEs can provide assistance with the entire range of Cisco's top-selling selection of connectivity appliances such as PIX 500 Series Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Modules, protected broadband and IS routers, wireless access points and bridges, Cisco Meraki cloud-managed access points, wired and wireless Voice phones and systems, Catalyst switches, as well as VPN technology.
Authorized Windows Experts
Progent's Microsoft-expert online service experts can deliver network repair and IT help for all Microsoft server products. Progent is a Microsoft Certified Partner and can offer your business the expertise of support professionals who can assist your company with a wide variety of technology support services including
Windows Server 2012 R2 integration,
Windows Server 2008 R2 installation,
MS Exchange Server 2019 planning and configuration,
Microsoft Exchange Server 2016 migration, Exchange 2013 integration,
Microsoft Exchange 2010 monitoring and support,
SharePoint Server 2016 migration consulting,
SharePoint Server 2019 design and configuration, Microsoft Teams migration expertise, Microsoft Skype for Business migration support, Lync Server management and Office Communications Server upgrade, Microsoft Forefront TMG administration and ISA Server maintenance, MS SQL Server 2019 integration expertise, MS SQL Server 2017 consulting, SQL Server 2016 migration and development, and Microsoft SQL Server 2014 consulting,
Systems Center Operations Manager system monitoring,
Project Server planning,
SBS Server support, and
Windows Essentials cloud integration.
Progent in addition offers a full range of online desktop support such as Microsoft Windows 7 migration support, moving to 64-bit desktop software, configuring Microsoft Office 2010, and streamlining workstation deployment.
CISSP, ISSAP, and CISM Premier Network Security Specialists
Progent's qualified CISSP and ISSAP network security consultants offer a range of system protection services to strengthen the immunity of your UNIX, Linux, Sun Solaris, Mac or Microsoft Windows environment against attacks or assist your company to recover rapidly after a serious breach. Security support services available from Progent cover in depth security audits utilizing tools such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and products from Metasploit and Nikto; rapid cleanup after virus and worm attacks; configuring firewalls; establishing secure mechanisms for off-site and mobile connectivity; guarding your email system from spam and DHA attacks; and instituting round-the-clock proactive monitoring.
- Hybrid Cloud Integration
Progent can provide advanced remote consulting services to help organizations of any size integrate their IT infrastructure with popular public cloud platforms including Azure and Amazon Web Services. Progent can assist your it team to design and administer cost-effective environments that support Windows and Linux operating systems and applications in both cloud-only solutions or in hybrid topologies that seamlessly combine physical IT assets as well as cloud services. To help you to integrate public cloud services with physical datacenters, Progent can provide a range of cloud migration services that include Office 365 integration with on-premises Exchange deployments, Microsoft Azure hybrid cloud solutions, Amazon Web Services (AWS) hybrid cloud integration, Amazon Web Marketing Service programming and troubleshooting, and Google Cloud planning and integration expertise. Progent has more than 20 years of experience providing high-level consulting expertise remotely, and Progent can make sure you successfully carry out your cloud migration initiatives quickly and affordably.
Progent offers the services of world-class remote consulting professionals for special IT projects that small companies frequently request. Billing rates for ongoing consulting tasks are set according to the qualifications of the engineers required. Progent's experience with these important fields of computer technology enables clients to complete major projects within budget and on schedule. Progent's project-based online engineering solutions include:
How Your Brighton United Kingdom Company Can Contact Progent's Online Service Professionals
Help Desk Expertise
Progent's Help Desk Call Center support alternatives for small and midsize companies with networks that incorporate UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft platforms include full-service Help Desk Call Center outsourcing, Virtual Helpdesk support services, and Help Desk operations consulting. Progent's Standard Help Desk Call Center support services are well suited for smaller businesses who lack the budget to assemble and manage an internal Help Desk but who want quick response from a reliable Call Center with professional phone assistance plus the in-depth expertise to escalate complex tasks to advanced consultants.
Progentís Co-managed Help Desk services make it possible for your IT organization to split the load for Help Desk services seamlessly between your IT team and Progent's large roster of certified technical support technicians and matter experts (SMEs). Progentís shared Help Desk service is a collaborative service desk solution based on the leading PSA platform for handling end-user service requests, ticket lifecycle, responsibility, status tracking, and metrics.
Progent's Help Desk Call Center consulting services can support you in building an efficient new Call Center or improving your current one, evaluating or enhancing Help Desk Call Center software products to address the particular requirements of your business, or adding occasional online personnel to work with your in-house Help Desk Call Center resources to handle unusually busy scenarios like software transitions, mass updates, or rolling out new business software.
Progent's Help Desk Call Center staff of seasoned information technology experts gives your workers in Brighton United Kingdom rapid communication with an efficient network service resource with years of background offering telephone-based consulting and online troubleshooting for computer environments powered by UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft components. Progent's mission is to give the Help Desk recognition as a crucial enabler of company efficiency, and Progent's intent is to fix and not just document technical problems.
Applications Services: Training, Custom Programming, and Troubleshooting
Progent's Applications Experts Team can supply remote and in-depth consulting support and training in specific application areas that include Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also can deliver consulting expertise, custom development, and education for popular Microsoft business applications including Microsoft CRM, Microsoft Office Project, Microsoft Word, and MS Excel. To learn more about Progent's consulting, custom programming, and education services for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Applications Experts Services.
Progent's Mac professionals can nurture the creative components of Macintosh systems by delivering remote consulting services and training in graphics, sound, and video. Progent's consultants offer expertise in a variety of Apple Mac programs including Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's consultants can also assist you with special procedures such as capturing or digitizing audio or video or setting up an audio/video production lab.
Remote Network and Server Monitoring Support
Progent can provide businesses in Brighton United Kingdom online computer system monitoring services centered around MS Operations Manager network monitoring, customized by Progent to suit your environment so that your network support is proactive and automated. By uncovering looming issues before they expand into crashes, remote monitoring can minimize disruptive and costly service breakdowns. Progent can also provide help with network monitoring utilities such as Nagios and MRTG to troubleshoot UNIX, Linux, Solaris, or macOS and OS X systems, Microsoft networks, or systems powered by a combination of operating systems.
To contact Progent about urgent phone-based support with UNIX/Linux, Solaris, or macOS and OS X computer systems, go to Progent's Urgent Phone-Based Support, call 1-800-993-9400, or refer to Contact Progent.
Brighton Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Brighton metro area.
Progent locations in Brighton Metro