For small companies in Brighton United Kingdom, Progent offers technical support for networks based on UNIX, Linux, Solaris, or Apple macOS and OS X or for networks that include a combination of UNIX and Microsoft technology. Progent has provided online troubleshooting to businesses in every state in the United States. (Refer to Progent's customer recommendations). In addition, Progent offers the expertise of Cisco CCIE-certified network specialists for complex connectivity problems, plus the services of CISSP-certified security engineers to help with advanced security design and business continuity preparedness.
Progent's online technical support engineers offer excellent value due to the fact that they have the real-world background and the sophisticated technology to resolve most network problems rapidly. Efficient support reduces immediate costs because solutions take up a smaller number of chargeable consulting minutes. Remote help also avoids the cost of dispatching a consultant to your location. Your organization benefits even more with incidental expenses by reducing or eliminating network outages and related costs resulting from business disruption, upset customers and vendors, unproductive employees, and de-focused management.
Progent's pricing policy for online support is structured to stretch your network support dollar. Progent bills per minute for phone consulting, so you are charged exclusively for the support that you actually get. Unlike many online service companies, Progent imposes no initialization surcharge or minimum payments. Progent's per-minute billing unit and simple policy for billing prevent situations where speedy. minor fixes manage to turn into big invoices. Progent's penchant for handling problems efficiently translates into your company conserving money.
Progent's Online Service Technologies
Over the years, Progent has refined an arsenal of optimized tools and field-proven methodologies which promote the highest degree of effectiveness for online technical support and troubleshooting for small and midsize company information networks. Progent provides secure Virtual Private Network support for gateways from multiple popular sources including Microsoft, Cisco, Juniper, Sonicwall and Checkpoint. Secure VPN technology allows the engineers of Progent's Technical Response Center to link to your company's environment remotely without compromising network security.
Progent's sophisticated service reporting system keeps thorough histories for the support that Progent's clients have received. Progent's team service personnel have the benefit of the specifics of services rendered to every customer by any engineer. This database of anomalies and responses is structured as a quickly exploitable support knowledge base that allows Progent's online technical experts to communicate their knowledge with the whole team to make sure that the effectiveness of Progent's technical support grows daily. Progent's high-level accreditations and working associations with important vendors such as Cisco and Microsoft make available additional massive support databases and permit priority response from manufacturers' in-house support staff with the result that Progent's online service specialists can arrive at the best resolutions quickly.
Get Online UNIX, Linux, Sun Solaris, or macOS and OS X Network Support from Progent
To get started with Progent's remote services in Brighton United Kingdom or to learn more about Progent's online support options, call Progent at
Online Technical Services Offered Progent
Progent's online support professionals possess certified skills in a comprehensive array of disciplines. This breadth of technical skills permits Progent's engineers to tackle practically any crisis likely to occur in a small company network. Certificates held by Progent consultants in UNIX/Linux technologies include Sun Solaris SCNA, Red Hat RHCE, Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco certifications awarded to Progent technical support consultants include Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified CCNP, Network Associate, Security Professional (CCSP), CCVP, CCDA and CCDP.
To support companies with mixed-operating system networks, Progent also provides the support of engineers with advanced Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). Progent's security experts include Certified Information Security Manager (CISM) Engineers, CISSP-certified cybersecurity specialists, and CISSP-ISSAP consultants.
Phone-based support Offered by Progent to clients in Brighton include:
Progent's UNIX/Linux consultants can provide urgent remote help for analyzing anomalies affecting UNIX, Linux, or Solaris networks powered by leading derivatives of UNIX such as:
Progent also can deliver a wide range of remote desktop support such as Windows 11 migration and designing and deploying Microsoft 365 cloud environments for Windows workstations.
Progent's shared Help Desk services allow your IT organization to share responsibilities for Help Desk support transparently between your IT team and Progent's large roster of certified desktop support engineers and matter experts (SMEs). Progent's Help Desk sharing service is a collaborative support solution built around the leading professional services automation (PSA) tool for managing end-user service requests, ticketing, accountability, progress tracking, and reporting.
Progent's Call Center consulting support can assist you in creating an effective new Call Center or enhancing your current organization, selecting or modifying Help Desk software products to address the unique requirements of your corporation, or providing occasional phone support staff to supplement your internal Call Center group to handle unusually busy scenarios like software migrations, major upgrades, or rolling out new applications.
Progent's Call Center staff of experienced network professionals offers your computer users in Brighton United Kingdom instant assistance from an efficient technical support resource with years of background offering phone support and online diagnostics for IT systems powered by UNIX/Linux, Solaris, macOS and OS X, Cisco, or Microsoft components. Progent's focus is to give the Help Desk Call Center the reputation as a key driver of business success, and Progent's target is to solve rather than merely report network issues.
Progent's Apple Mac consultants can nurture the creative components of Apple Mac computing by providing phone-based help services and training in imaging, audio, and video. Progent's consultants can provide help in a range of Mac applications such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's Mac specialists can also assist you with special jobs such as capturing or digitizing audio/video or putting together an audio/video production studio.
Remote Network Monitoring Services
Progent offers businesses in Brighton United Kingdom online computer system monitoring services based on Microsoft System Center Operations Manager network monitoring, enhanced by Progent to accommodate your business so that your IT support is proactive and automated. By anticipating emerging issues before they result in network outages, automated monitoring can minimize disruptive and expensive network breakdowns. Progent can also assist with server and infrastructure monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX, Linux, Sun Solaris, or Apple macOS and OS X environments, Windows networks, or environments that incorporate multiple platforms.
Brighton Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Brighton metro area.
City | Address | Phone | Link |
Brighton | Tower Point, 44 North Rd Brighton, BN1 1YR United Kingdom |
+44 127 325 7387 | Brighton Network Support Services |