For small and midsize businesses in Brighton United Kingdom, Progent provides help for networks based on UNIX, Linux, Solaris, or Apple macOS and OS X or for environments that include a mix of UNIX and Microsoft Windows technology. Progent has provided online troubleshooting to businesses in every state in the United States. (Refer to Progent's customer recommendations). Progent also offers the consultation Cisco CCIE-certified network specialists for complex connectivity problems, plus the services of CISA and CISM-accredited security engineers to help with advanced security architecture and business continuity preparedness.
Progent's remote support services represent exceptional leverage due to the fact that they are equipped with the real-world background and the sophisticated technology to resolve most information system issues quickly. This lowers immediate costs because solutions accumulate fewer billable consulting minutes. Remote support also eliminates the expense of dispatching a consultant to your office. Your organization saves additionally with incidental costs by minimizing or avoiding system outages and associated costs resulting from business discontinuity, disgruntled customers and vendors, unproductive employees, and distracted executives.
Progent's billing model for remote help is structured to maximize the impact of your network support investment. Progent charges by the minute for phone consulting, so you are charged just for the services that you receive. In contrast to typical remote support companies, Progent imposes no service activation charge or minimum job duration. Progent's per-minute granularity and clean model for billing eliminate scenarios where quick solutions somehow end up as big invoices. Progent's penchant for handling technical issues quickly results in your company spending less cash.
Progent's Online Support Tools
Over the years, Progent has fine tuned a collection of customized technologies and field-tested methodologies which promote the maximum level of efficiency for online help and repair for small business information systems. Progent offers secure Virtual Private Network support for VPN gateways from multiple leading sources such as Microsoft, Cisco, Juniper, Sonicwall and Checkpoint. Secure VPN technology allows the experts of Progent's Technical Response Center to link to your company's system without compromising network security.
Progent's powerful customer support database system keeps extensive histories for the support that Progent's customers have received. Progent's authorized service personnel have the benefit of the details of all help provided to each customer by any Progent engineer. This archive of anomalies and responses is structured as a quickly retrievable proprietary knowledge base that enables Progent's online support professionals to communicate their experiences company-wide to ensure that the quality of Progent's support improves over time. Progent's high-level accreditations and close associations with important industry leaders such as Cisco and Microsoft permit access to additional massive support databases and allow quick access to manufacturers' internal engineering staff so Progent's online service specialists can arrive at optimal resolutions in the least time.
Get Remote UNIX, Linux, Sun Solaris, or macOS and OS X Network Support from Progent
To access Progent's phone services in Brighton United Kingdom or to learn additional information about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If your company has a critical need for network support, visit Immediate Urgent Support.
Phone-based Support Services Offered Progent
Progent's remote consulting experts possess certified skills in an extensive set of technologies. This wide range of IT skills enables Progent's consultants to resolve virtually any emergency that may occur in a small or midsize business information system. Certifications earned by Progent consultants in UNIX-family platforms include Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat RHCT, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco certifications earned by Progent technical support engineers include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified CCNP, CCNA, Security Professional, CCVP, CCDA and CCDP.
To help businesses with multi-OS environments, Progent also provides the support of consultants who have advanced Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). Progent's security engineers include Certified Information Security Manager consultants, CISSP-certified cybersecurity specialists, and Information System Security Architecture Professional (ISSAP) consultants.
Phone-based technical services available from Progent to companies in Brighton include:
Special Consulting Programs Available from Progent
UNIX/Linux, Sun Solaris, and macOS and OS X Expertise
Progent's UNIX, Linux, Solaris, and macOS and OS X remote support services address a wide array of information technology such as network architecture, email solutions, system and process security, UNIX/Linux and Microsoft Windows coexistence, VMware technologies for server economization and easy administration, and transitioning from legacy systems to the latest Microsoft Windows or Linux-powered solutions. Progent's group-oriented methodology for resolving technical issues promotes quick escalation, when required, to engineers with appropriate experience to tackle challenging scenarios. This expedites repair of critical problems, reduces network downtime, and lowers service costs.
Progent's UNIX and Linux support engineers can provide urgent remote assistance for analyzing anomalies within UNIX/Linux networks based on leading versions of UNIX such as:
Major Linux versions for which Progent can provide expertise include:
- macOS and OS X
- IBM AIX Open UNIX
- Silicon Graphics IRIX (SGI/IRIX)
Talk to a Cisco Certified Internetwork Expert (CCIE) for Complex Network Troubleshooting
The Cisco Certified Internetwork Expert certification is the premier accreditation for network engineers, and certifies a person's networking skills at the master level. CCIEs know how to handle even the most difficult problems occurring in network design, deployment, maintenance, protection, and repair. Cisco CCIEs work closely with Cisco's in-house product support engineers in analyzing anomalies with IOS network management tools and developing alternate approaches or identifying program patches. Cisco qualified CCIEs are an excellent cost-effectiveness since their depth of expertise permits them to resolve the most difficult problems rapidly. In typical instances, less qualified engineers can struggle for hours or even days with identical tasks that a CCIE can resolve in minutes.
Few consulting providers make Cisco CCIEs accessible to help small and mid-size businesses. Progent can provide fast phone contact with a Cisco-qualified CCIE so you can get immediate help for serious network infrastructure problems that are impacting business productivity but are not within the scope of your local computer support group or consultant. Progent's Cisco CCIE engineers can communicate with your network by means of the latest on-line troubleshooting technology in order to provide efficient, safe, and affordable diagnosis and remediation.
Progent's CCIEs can provide assistance with all of Cisco's market leading selection of networking products such as PIX Series Firewalls and ASA Series Firewalls, Catalyst Firewall Services Module (FWSM), secure broadband and integrated services (IS) routers, Aironet wireless access points and bridges, Meraki cloud-managed access points, VoIP phones and systems, Catalyst family switches, plus Virtual Private Network (VPN) technology.
Certified MS Windows Expertise
Progent's Microsoft-expert remote support experts can provide network repair and IT support for the complete line of Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your company the expertise of support engineers who can assist your company with a wide range of platform support services including
Windows Server 2012 R2 planning and deployment,
Windows Server 2008 R2 installation,
Microsoft Exchange Server 2019 deployment,
Microsoft Exchange 2016 migration, Microsoft Exchange Server 2013 integration,
Exchange Server 2010 maintenance,
SharePoint Server 2016 migration and hybrid deployment support,
SharePoint 2019 design and configuration, Microsoft Teams expertise, Skype for Business Server migration consulting, Microsoft Lync Server management and Microsoft Office Communications Server 2007 upgrade, Microsoft Forefront TMG management and ISA Server maintenance, Microsoft SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 expertise, SQL Server 2016 migration and programming, and SQL Server 2014 consulting,
Systems Center Operations Manager (SCOM) network monitoring and reporting,
Project Server training,
Small Business Server support, and
Windows Essentials migration and cloud integration.
Progent in addition can deliver a broad range of online desktop services including Microsoft Windows 7 migration help, moving to 64-bit workstation software, configuring Microsoft Office 2010, and automating desktop configuration.
CISM and CISSP Certified Network Security Engineers
Progent's qualified CISM and CISSP network security consultants can provide a range of security services that can strengthen the protection of your UNIX, Linux, Solaris, Mac or Windows environment against assaults or help you to recuperate quickly following a serious breach. Security solutions offered by Progent cover comprehensive network security evaluation utilizing tools such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and software from Solar Winds tools and Nikto; quick recovery from virus and worm assaults; integrating firewalls; designing secure mechanisms for off-site and mobile access; defending your email infrastructure from spam and DHA attacks; and offering 24x7 network monitoring.
- Hybrid Cloud Solutions
Progent can provide advanced remote support to help companies of all sizes integrate their information networks with leading public clouds such as Microsoft Azure and Amazon Web Services. Progent can help you to plan and manage cost-effective ecosystems that can include Windows and Linux operating systems and applications in either cloud-based systems or in hybrid network models that combine local resources along with public clouds. To assist you to integrate public clouds with networks, Progent can provide a range of public cloud migration services such as Office 365 Exchange Online integration with on-premises Exchange, Microsoft Azure hybrid cloud integration, Amazon Web Services (AWS) hybrid cloud integration, Amazon Web Marketing Service programming and troubleshooting, and Google Cloud integration expertise. Progent has over 20 years of background delivering high-level consulting support online, and Progent can help you complete your cloud migration projects on schedule and affordably.
Progent offers the services of world-class remote consulting professionals for contract IT projects that small businesses often request. Progent's charges for ongoing consulting projects are set according to the level of expertise of the consultants involved. Progent's experience with these important fields of information technology allows customers to execute major projects within budget and on schedule. Progent's project-based online engineering services include:
How Your Brighton United Kingdom Business Can Contact Progent's Online Service Experts
Help Desk Expertise
Progent's Help Desk Call Center programs for small and midsize organizations with environments based on UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft technology include full-service Help Desk Call Center outsourcing, Virtual Help Desk support services, and Call Center operations consulting. Progent's Standard Help Desk support services are ideal for smaller businesses who lack the resources to assemble and manage an in-house Help Desk Call Center but who require fast access to a dependable Call Center with proficient telephone assistance plus the available expertise to escalate the most challenging trouble tickets to advanced consultants.
Progentís Co-managed Help Desk services allow your business to share the load for Help Desk support transparently between your IT team and Progent's nationwide pool of seasoned technical support engineers and matter experts (SMEs). Progentís Help Desk Co-management service is a collaborative service desk solution based on the top PSA tool for managing service requests, ticket lifecycle, accountability, progress tracking, and metrics.
Progent's Help Desk consulting services can aid you in building an efficient new Call Center or revamping your existing one, identifying or enhancing Help Desk software products to address the special needs of your business, or providing occasional online personnel to work with your internal Help Desk team during unusually busy scenarios like software transitions, mass updates, or rolling out brand new business software.
Progent's Call Center team of experienced network professionals offers your clients in Brighton United Kingdom quick communication with a reliable technical support resource with substantial background offering phone consulting and remote troubleshooting for networks that incorporate UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft components. Progent's mission is to give the Call Center the reputation as a significant contributor to company success, and Progent's aim is to solve instead of merely document technical issues.
Applications Support: Training, Programming, and Problem Solving
Progent's Applications Consulting Group can supply online professional consulting expertise and training in specific application fields including Enterprise Requirements Planning, Manufacturing Requirements Planning, custom programming for accounting packages, and Customer Relationship Management (CRM). Progent also can provide consulting expertise, custom development, and education for popular Microsoft business applications including Microsoft CRM, Project, Word, and MS Office Excel. To read more information about Progent's expertise, programming, and training services for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Team.
Progent's Apple Mac consultants can promote the creative elements of Mac computing by delivering phone-based consulting support and education in graphics, audio, and video. Progent's support professionals offer assistance in a range of Apple Mac creative tools including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Digidesign Pro Tools, Apple Final Cut Pro, and After Effects. Progent's Mac experts can also assist you with special projects like capturing or digitizing audio/video or integrating an audio/video production lab.
Online Network Monitoring Services
Progent can provide companies in Brighton United Kingdom remote network monitoring services powered by MS Operations Manager IT infrastructure monitoring, customized by Progent to fit your environment so your computer maintenance is proactive and automated. By spotting possible trouble spots before they evolve into full-scale emergencies, remote monitoring can avoid inconvenient and expensive network failures. Progent can also utilize system monitoring products such as Nagios and MRTG to analyze UNIX/Linux, Sun Solaris, or Apple macOS and OS X networks, Windows systems, or systems powered by multiple OS platforms.
To contact Progent about urgent remote help with UNIX/Linux, Solaris, or Apple macOS and OS X computer systems, go to Progent's Emergency Remote Help, call 1-800-993-9400, or see Contact Progent.
Brighton Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Brighton metro area.
Progent locations in Brighton Metro