Immediate Remote Technical Support for Brighton United Kingdom UNIX, Linux, or Sun Solaris NetworksFor small companies in Brighton United Kingdom, Progent offers support for computer systems powered by UNIX, Linux, Solaris, or Apple macOS and OS X or for networks that feature a combination of UNIX and Windows technology. Progent has delivered remote troubleshooting to businesses in all 50 states in the United States. (Refer to Progent's customer recommendations). Progent also offers the expertise of CCIE-qualified network specialists for challenging connectivity issues, as well as the services of CISSP and CISM-accredited security engineers to handle high-level security architecture and business continuity planning.

Progent's remote technical support services represent excellent leverage because they have the practical experience and the advanced technology to solve the majority of network problems rapidly. This lowers direct expenses because service calls accumulate fewer billable minutes. Online help also avoids the cost of dispatching a consultant to your office. Your company saves additionally with indirect expenses by reducing or avoiding network downtime and related costs due to business disruption, disgruntled customers and vendors, unproductive workers, and distracted management.

Progent's pricing policy for online support is structured to stretch your IT service dollar. Progent charges on a per-minute basis for phone assistance, so you are billed just for the support that you receive. In contrast to typical remote service firms, Progent imposes no startup fee or minimum job duration. Progent's per-minute granularity and simple model for pricing save you from situations where fast solutions manage to end up as major tabs. Progent's skill at solving technical issues quickly results in your business conserving money.

Progent's Remote Support Technologies
Through years of experience, Progent has fine tuned a set of customized technologies and field-tested processes which ensure the highest degree of efficiency for remote engineering help and troubleshooting for small and midsize company computer networks. Progent offers safe VPN support for gateways from a variety of popular companies including Microsoft, Cisco, Juniper/NetScreen, Sonicwall and Checkpoint. Secure VPN access allows the consultants of Progent's online support team to interface to your company's environment without violating corporate security.

Progent's highly evolved technical support database application includes extensive documentation for all service that Progent's clients have been provided. Progent's authorized engineers have the benefit of the history of all help provided to each customer by every Progent engineer. This database of anomalies and fixes is stored as a quickly retrievable internal knowledge base that permits Progent's remote technical professionals to communicate their experiences company-wide to ensure that the value of Progent's support services grows daily. Progent's high-level accreditations and working relationships with major industry leaders such as Cisco and Microsoft make available other massive support databases and permit priority access to manufacturers' internal engineering staff so Progent's remote consulting specialists are able to come up with optimal solutions quickly.

Get Online UNIX, Linux, Solaris, or macOS and OS X Technical Help from Progent
To get started with Progent's phone support in Brighton United Kingdom or to learn more about Progent's online support programs, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If your company has an urgent requirement for network help, go to Immediate Emergency Support.

Phone-based Technical Services Offered Progent
Progent's online support experts offer certified skills in an extensive set of disciplines. This broad range of capability permits Progent's engineers to manage virtually any problem likely to occur in a small business information system. Credentials awarded to Progent consultants in UNIX-family platforms include Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco credentials awarded to Progent service consultants include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional, CCNA, Security Professional (CCSP), CCVP, CCDA and CCDP.

To help businesses with mixed-operating system environments, Progent also provides the support of engineers with high-level Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). Progent's security experts include Certified Information Security Manager (CISM) Engineers, CISSP-certified cybersecurity specialists, and CISSP-ISSAP consultants.

Online support Offered by Progent to small businesses in Brighton include:

  • UNIX, Linux, Solaris, and Apple macOS and OS X Support Services
    Progent's UNIX, Linux, Solaris, and Apple macOS and OS X remote consulting services address a wide array of information technology including system infrastructure, email systems, system and process security, UNIX and Windows integration, VMware products for server hardware economization and simplified administration, and migration from older applications to current MS Windows or Linux solutions. Progent's team-oriented methodology for resolving technical problems enables quick escalation, when required, to consultants with appropriate expertise to handle challenging scenarios. This expedites solutions of urgent problems, minimizes network downtime, and cuts service costs.

    Progent's UNIX and Linux consultants can provide urgent remote help for resolving anomalies affecting UNIX/Linux systems powered by popular derivatives of UNIX such as:

    • macOS and OS X
    • Solaris
    • IBM AIX Open UNIX
    • HP-UX
    • Berkeley UNIX (BSD)
    • SCO
    • SGI/Irix
    Major Linux variants for which Progent offers expert support include:
    • RedHat Linux
    • SUSE Linux
    • Debian GNU/Linux
    • Slackware

  • Contact a Cisco CCIE for High-level Infrastructure Problem Solving
    Cisco Infrastructure Consultants for Brighton United KingdomThe Cisco CCIE credential is the premier recognition for network infrastructure professionals, and indicates a person's network technology knowledge at the master level. Cisco CCIEs can deal with even the most difficult problems surrounding network design, installation, maintenance, security, and problem solving. Cisco CCIEs operate with the highest priority with Cisco's in-house support staff in analyzing problems with IOS Software network administration utilities and developing workarounds or identifying program updates. Cisco CCIEs are an excellent value because their broad expertise allows them to resolve the most difficult problems rapidly. In many instances, less seasoned service providers can wrestle for hours or days with the same problems that a Cisco CCIE can resolve in minutes. Few service firms make Cisco-qualified CCIEs available to support small and mid-size companies. Progent can provide quick telephone contact with a CCIE so you can receive immediate help for complex network infrastructure issues that are crippling business productivity but are outside the comfort zone of your local computer service personnel. Progent's Cisco CCIE engineers can communicate with your network via state-of-the-art remote support tools to perform fast, secure, and economical diagnosis and remediation. Progent's Cisco CCIEs offer consulting for the entire range of Cisco's market leading family of connectivity devices such as PIX 500 Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Modules, protected broadband and integrated services (IS) routers, Aironet wireless access points, Cisco Meraki cloud-managed Wi-Fi access points, wired and wireless Voice systems, Catalyst switches, plus Virtual Private Network (VPN) products.

  • Certified MS Windows Expertise
    Microsoft Windows Experts for Brighton United KingdomProgent's Microsoft-expert remote support experts offer computer system repair and IT help for the complete line of Microsoft server products. Progent is a Microsoft Partner and can provide your business the expertise of support professionals who can assist you with a wide range of technology support services including Windows Server 2012 R2 planning and deployment, Windows Server 2008 R2 set up, Microsoft Exchange 2019 planning and configuration, MS Exchange Server 2016 migration, Microsoft Exchange 2013 integration, Exchange 2010 maintenance, SharePoint Server 2016 migration and hybrid integration consulting services, SharePoint Server 2019 design and configuration, Microsoft Teams integration, Microsoft Skype for Business migration support, Microsoft Lync Server 2013 integration and Office Communications Server 2007 upgrade, Forefront Threat Management Gateway administration and ISA Server migration, MS SQL Server 2019 integration expertise, Microsoft SQL Server 2017 expertise, Microsoft SQL Server 2016 integration and development, and SQL Server 2014 consulting, Systems Center Operations Manager system monitoring, Project Server and Server Online training, Small Business Server consulting, and Windows Essentials migration and cloud integration.

    Progent also offers a full range of online PC desktop support and troubleshooting services such as Windows 7 migration help, upgrading to 64-bit workstation software, configuring Office 2010, and automating workstation deployment.

  • CISSP and ISSAP Certified Network Security Experts
    CISSP Certified System Security Professionals for Brighton United KingdomProgent's qualified CISSP and ISSAP security consultants offer a variety of system protection services that can bolster the immunity of your UNIX, Linux, Sun Solaris, Mac or Windows network against attacks or help your business to recuperate quickly following a serious breach. Security consulting services available from Progent include: thorough security analysis utilizing tools such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and software from Solar Winds tools and Hydra; fast recuperation from virus and worm assaults; installing firewalls; designing secure techniques for off-site and mobile connectivity; guarding your email infrastructure from viruses, spam and DHA attacks; and offering 24x7 proactive monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent offers expert online support to help businesses of any size connect their networks with popular public clouds such as Microsoft Azure and Amazon AWS. Progent can help your it team to plan and manage hybrid environments that support Windows and Linux systems and applications in either cloud-only solutions or in hybrid network models that seamlessly combine physical IT assets as well as public clouds. To help you to incorporate public clouds with networks, Progent offers a range of cloud migration services such as Microsoft 365 Exchange Online integration with on-premises Exchange, Azure hybrid cloud integration, Amazon AWS hybrid cloud integration support, Amazon Web Marketing Service (WMS) programming and troubleshooting, and Google Cloud integration expertise. Progent has over 20 years of experience delivering advanced consulting support online, and Progent can make sure you complete your cloud integration projects on schedule and affordably.
Special Consulting Programs Offered by Progent
Progent offers the services of seasoned remote consulting professionals for contract projects that small companies often request. Progent's rates for ongoing consulting tasks are set according to the level of expertise of the engineers involved. Progent's background in these special fields of information technology allows customers to complete critical initiatives economically and on time. Progent's project-based remote consulting services include:
  • Call Center Services
    Progent's Call Center support programs for small organizations with networks that incorporate UNIX/Linux, Solaris, macOS and OS X, Cisco, or Microsoft platforms include comprehensive Help Desk outsourcing, Virtual Helpdesk services, and Helpdesk operations consulting. Progent's Standard Help Desk Call Center support services are designed for small organizations who lack the resources to support an internal Call Center but who need fast communication with a dependable Help Desk Call Center with professional telephone assistance as well as the technical depth to escalate the most challenging tasks to advanced consultants.

    Progent's Co-managed Help Desk services allow your business to split responsibilities for Help Desk services transparently between your in-house IT staff and Progent's large roster of veteran technical support engineers and matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative service desk solution built around the top PSA platform for handling end-user service requests, ticket lifecycle, ownership, status tracking, and reporting.

    Progent's Help Desk consulting support can support you in creating an effective new Help Desk Call Center or improving your current one, evaluating or modifying Call Center application software to meet the unique demands of your company, or providing occasional phone support personnel to supplement your internal Help Desk team during demanding scenarios such as software transitions, major updates, or rolling out new business software.

    Progent's Help Desk team of seasoned information technology consultants gives your clients in Brighton United Kingdom quick communication with a reliable network service group with substantial background delivering phone consulting and online troubleshooting for IT systems powered by UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft technology. Progent's focus is to earn the Help Desk recognition as a significant contributor to business success, and Progent's goal is to fix instead of merely report IT problems.

  • Business Applications Support: Training, Custom Programming, and Problem Solving
    Progent's Applications Experts Group can supply phone-based professional engineering expertise and education in special application areas that include Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also offers expertise, programming, and training for Microsoft business applications such as Microsoft CRM, Project, Word, and Microsoft Excel. For more about Progent's consulting, custom programming, and training services for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Team.

    Progent's Apple Mac experts can promote the creative facets of Apple Mac computing by providing remote consulting support and training in imaging, audio, and video. Progent's consultants offer assistance in a variety of Mac creative tools including Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, MOTU Digital Performer, Final Cut Pro, and After Effects. Progent's consultants can also help you with common projects like scanning or digitizing audio/video or establishing an audio/video production facility.

    Remote Network Monitoring Services
    Progent offers companies in Brighton United Kingdom online network and server monitoring services centered around MS System Center Operations Manager network monitoring, customized by Progent to accommodate your business so that your computer support is proactive rather than reactive. By anticipating possible issues before they result in downtime, remote monitoring can avoid inconvenient and expensive information system crises. Progent can also utilize network monitoring products such as Nagios and MRTG to troubleshoot UNIX, Linux, Sun Solaris, or Apple macOS and OS X environments, Microsoft Windows environments, or networks that support multiple operating systems.

How Your Brighton United Kingdom Business Can Contact Progent's Online Support Professionals
To contact Progent about urgent online help with UNIX/Linux, Sun Solaris, or macOS and OS X computer systems, visit Progent's Nationwide Remote Support, phone 1-800-993-9400, or go to Contact Progent.

Brighton Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Brighton metro area.

Onsite IT Consulting
Progent locations in Brighton Metro

City Address Phone Link
Brighton Tower Point, 44 North Rd
Brighton, BN1 1YR
United Kingdom
+44 127 325 7387 Brighton Network Support Services

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