Immediate Phone Support for Brighton United Kingdom UNIX, Linux, or Sun Solaris SystemsFor small businesses located in Brighton United Kingdom, Progent offers support for information systems based on UNIX, Linux, Sun Solaris, or macOS and OS X or for networks that feature a combination of UNIX and Windows technology. Progent has provided online troubleshooting to companies in every state in the U.S. (See Progent's customer testimonials). In addition, Progent offers the consultation Cisco CCIE-certified engineers for challenging infrastructure issues, plus the services of CISA and CISM-certified security engineers to handle advanced security design and business continuity preparedness.

Progent's online technical support services offer exceptional leverage because they have the real-world background and the advanced tools to solve most network issues quickly. Efficient support lowers direct expenses since service calls require fewer billable consulting minutes. Remote support also eliminates the cost of dispatching a consultant to your office. Your company benefits additionally in indirect expenses by minimizing or eliminating network outages and associated costs resulting from business disruption, upset customers and vendors, idle workers, and de-focused management.

Progent's billing policy for online support is structured to maximize the impact of your IT service investment. Progent charges on a per-minute basis for phone consulting, so you are invoiced only for the support that you receive. Unlike typical remote support firms, Progent requires no service activation fee or minimum fees. Progent's one-minute billing unit and clean policy for pricing do away with scenarios where fast fixes somehow end up as big bills. Progent's skill at solving problems efficiently translates into your business conserving money.

Progent's Remote Service Tools
Over the years, Progent has refined an array of customized tools and field-proven methodologies that ensure the highest level of effectiveness for online help and troubleshooting for small and midsize business information networks. Progent offers protected Virtual Private Network support for gateways from a variety of popular sources such as Microsoft, Cisco, Juniper/NetScreen, Sonicwall and Watchguard. Secure VPN technology allows the staff of Progent's remote service group to link to your company's computer system remotely without breaching system security.

Progent's proprietary customer support database application stores detailed records for all support that Progent's customers have been provided. Progent's team consultants have the benefit of the details of assistance provided to every Progent client by every Progent consultant. This database of problems and resolutions is organized as a conveniently accessible proprietary knowledge base that permits Progent's remote technical experts to communicate their knowledge company-wide to ensure that the value of Progent's support improves daily. Progent's advanced accreditations and close relationships with key vendors including Cisco and Microsoft permit access to other vast technical knowledge bases and allow priority response from vendors' internal engineering staff so Progent's remote service experts can arrive at the most efficient solutions in the least time.

Get Online UNIX, Linux, Solaris, or Apple macOS and OS X Network Support from Progent
To access Progent's phone support in Brighton United Kingdom or to learn additional information about Progent's phone support programs, call Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent need for IT support, go to Immediate Emergency Support.

Online Support Services Available from Progent
Progent's remote consulting engineers offer credentials in an extensive array of products and technologies. This broad range of IT skills allows Progent's consultants to tackle almost any crisis likely to occur in a small business network. Certificates earned by Progent engineers in UNIX-family platforms include Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco credentials owned by Progent service experts include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, Network Associate (CCNA), Security Professional (CCSP), CCVP, CCDA and CCDP.

To support customers with mixed-platform networks, Progent also provides the skills of engineers who have high-level Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). Progent's security experts include Certified Information Security Manager (CISM) consultants, CISSP network security specialists, and Information System Security Architecture Professional (ISSAP) consultants.

Online support provided by Progent to clients in Brighton include:

  • UNIX/Linux, Sun Solaris, and macOS and OS X Expertise
    Progent's UNIX/Linux, Sun Solaris, and Apple macOS and OS X phone-based support services address a broad array of computer technology including network infrastructure, email systems, network and process security, UNIX/Linux and Microsoft Windows integration, VMware products for server economization and simplified management, and transitioning from older applications to current Microsoft Windows or Linux solutions. Progent's team-oriented methodology for solving technical issues promotes fast escalation, if necessary, to consultants with appropriate expertise to handle challenging situations. This expedites repair of critical problems, reduces lost productivity, and lowers support expense.

    Progent's UNIX/Linux consultants can provide urgent phone-based help for diagnosing problems within UNIX, Linux, or Solaris systems powered by popular variants of UNIX including:

    • Apple macOS and OS X
    • Sun Solaris
    • IBM AIX Operating System
    • HP-UX (Hewlett Packard UNIX)
    • BSD
    • SCO
    • Silicon Graphics IRIX (SGI/IRIX)
    Important Linux platforms for which Progent offers expertise include:
    • RedHat Linux
    • SUSE
    • Debian-GNU
    • Slackware

  • Talk to a Cisco Certified Internetwork Expert (CCIE) for High-level Network Problem Solving
    Cisco Engineers for Brighton United KingdomThe Cisco Certified Internetwork Expert (CCIE) credential is the premier accreditation for network infrastructure consultants, and certifies a person's network technology knowledge at the master level. Cisco qualified CCIEs know how to deal with the most complex issues occurring in network infrastructure planning, deployment, administration, security, and problem solving. Cisco qualified CCIEs operate on a privileged basis with Cisco's internal product support engineers in isolating anomalies with Cisco IOS network administration utilities and developing alternate approaches or identifying program updates. Cisco qualified CCIEs provide excellent value because their broad experience permits them to fix the most complex problems quickly. In typical cases, less seasoned service providers can struggle for hours or days with identical problems that a Cisco CCIE can resolve in minutes. Few support firms make CCIEs available to support small and mid-size businesses. Progent can provide quick telephone contact with a Cisco authorized CCIE so you can get immediate assistance for serious network issues that are crippling business efficiency but are beyond the experience of your local IT maintenance resources. Progent's Cisco-qualified CCIE engineers can communicate with your network by means of the latest remote troubleshooting tools in order to perform fast, safe, and economical analysis and repair. Progent's CCIEs can provide assistance with all of Cisco's market leading selection of networking products such as PIX Series Firewalls and ASA Series Firewalls, Catalyst Firewall Services Module (FWSM), secure broadband and IS routers, wireless access points, Meraki cloud-managed Wi-Fi access points, VoIP systems, Catalyst Series switches, as well as Virtual Private Network (VPN) products.

  • Certified MS Windows Expertise
    Windows Expertise for Brighton United KingdomProgent's Microsoft-expert remote support experts can provide computer system repair and IT assistance for the complete line of Microsoft server products. Progent is a Microsoft Partner and can offer your organization the expertise of support engineers who can help you with a wide variety of platform support such as Windows Server 2012 R2 planning and deployment, Windows Server 2008 R2 set up, Microsoft Exchange 2019 Server deployment, Microsoft Exchange Server 2016 migration, Microsoft Exchange 2013 integration, Exchange Server 2010 monitoring and support, SharePoint 2016 migration expertise, SharePoint Server 2019 design and integration, Microsoft Teams expertise, Skype for Business planning and deployment support, Lync Server 2013 management and Microsoft Communications Server 2007 troubleshooting, Forefront Threat Management Gateway management and ISA Server migration, Microsoft SQL Server 2019 integration expertise, Microsoft SQL Server 2017 consulting, Microsoft SQL Server 2016 integration and development, and Microsoft SQL Server 2014 support, Systems Center Operations Manager (SCOM) resource monitoring and reporting, Project Server planning, SBS Server 2011 support, and Windows 2012 R2 Essentials migration and cloud integration.

    Progent in addition can deliver a broad range of remote PC desktop support services including Microsoft Windows 7 migration, moving to 64-bit workstation applications, configuring Microsoft Office 2010, and automating desktop configuration.

  • CISM and CISSP Premier System Security Engineers
    CISSP Premier System Security Specialists for Brighton United KingdomProgent's accredited CISSP, ISSAP, and CISM security engineers can provide a variety of system protection services that can enhance the immunity of your UNIX/Linux, Solaris, Mac or Windows environment against internal or external threats or help your business to recuperate rapidly after a damaging breach. Security services available from Progent include: comprehensive network security analysis utilizing tools such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and products from Metasploit and Netcat; rapid cleanup after virus and worm attacks; integrating firewalls; building safe mechanisms for off-site and mobile connectivity; guarding your messaging infrastructure against viruses, spam and directory harvest attacks; and setting up round-the-clock proactive monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent can provide advanced online support to help organizations of any size integrate their IT infrastructure with popular public clouds including Microsoft Azure and Amazon AWS. Progent can assist your it team to plan and administer cost-effective ecosystems that can include Windows and Linux operating systems and apps in either cloud-only systems or in hybrid network models that utilize physical resources along with public clouds. To help you to integrate public cloud services with physical datacenters, Progent can provide a variety of cloud migration services such as Microsoft 365 integration with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) hybrid cloud integration, Amazon Web Marketing Service programming and debugging, and Google Cloud integration expertise. Progent has more than two decades of experience providing advanced consulting services online, and Progent can help you complete your cloud integration projects on schedule and affordably.
Special Support Programs Offered by Progent
Progent offers the services of world-class remote consulting experts for contract projects that small companies often need. Billing rates for ongoing development or consulting tasks are determined according to the qualifications of the consultants required. Progent's experience with these important areas of information technology enables customers to execute critical initiatives economically and on schedule. Progent's project-based remote consulting solutions include:
  • Help Desk Support
    Progent's Call Center support alternatives for small and midsize businesses with environments based on UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft technology include full-service Call Center outsourcing, Virtual Help Desk services, and Help Desk consulting. Progent's Standard Help Desk Call Center support services are a convenient solution for smaller companies who lack the budget to assemble and manage an in-house Call Center but who require quick communication with an efficient Help Desk with proficient phone support as well as the in-depth expertise to escalate complex trouble tickets to high-level engineers.

    Progentís Help Desk sharing services make it possible for your IT organization to split the load for Help Desk services seamlessly between your in-house IT staff and Progent's nationwide pool of seasoned desktop support technicians and subject matter experts. Progentís shared Help Desk service is a collaborative support solution based on the leading PSA platform for managing end-user service requests, ticket lifecycle, accountability, progress tracking, and metrics.

    Progent's Help Desk Call Center consulting expertise can guide you in establishing an efficient new Help Desk Call Center or enhancing your current one, selecting or enhancing Help Desk Call Center application software to meet the particular demands of your company, or providing occasional online personnel to supplement your existing Help Desk Call Center team during unusually busy events such as software transitions, mass upgrades, or installing new applications.

    Progent's Help Desk team of seasoned network professionals provides your computer users in Brighton United Kingdom quick access to a large support resource with extensive background delivering phone help and online diagnostics for IT systems powered by UNIX/Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft products. Progent's concentration is to earn the Help Desk recognition as a major enabler of company productivity, and Progent's target is to resolve and not simply document network problems.

  • Applications Support: Education, Custom Programming, and Troubleshooting
    Progent's Applications Experts Group can supply online and in-depth consulting expertise and training in key application fields such as ERP, MRP, customizing accounting packages, and Customer Relationship Management. Progent also can provide consulting expertise, custom programming, and training for popular Microsoft business applications such as Microsoft CRM, Microsoft Project, MS Office Word, and MS Excel. To find out additional information on Progent's expertise, custom development, and education offerings for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Team.

    Progent's Mac consultants can promote the creative components of Apple Mac systems by offering phone-based help support and education in imaging, audio, and video. Progent's consultants can provide expertise in a range of Macintosh applications including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, MOTU Digital Performer, Apple Final Cut Pro, and After Effects. Progent's Mac experts can also help you with specific procedures like scanning or digitizing audio/video or building an audio/video production facility.

    Remote Network and Server Monitoring Services
    Progent offers businesses in Brighton United Kingdom online network monitoring support powered by Microsoft System Center Operations Manager network monitoring, customized by Progent for your business so that your IT maintenance is proactive and automated. By spotting looming problems before they evolve into full-scale emergencies, system monitoring can ward off inconvenient and expensive network failures. Progent can also provide help with server and infrastructure monitoring tools such as Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX, Linux, Solaris, or macOS and OS X networks, Microsoft networks, or environments based on a combination of operating systems.

How Your Brighton United Kingdom Company Can Contact Progent's Remote Service Experts
To get in touch with Progent about emergency remote support with UNIX, Linux, Sun Solaris, or macOS and OS X networks, visit Progent's Emergency Online Help, call 1-800-993-9400, or visit Contact Progent.

Brighton Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Brighton metro area.

Onsite IT Consulting
Progent locations in Brighton Metro

City Address Phone Link
Brighton Tower Point, 44 North Rd
Brighton, BN1 1YR
United Kingdom
+44 127 325 7387 Brighton Network Support Services

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