Fast Phone Help for Brighton United Kingdom UNIX, Linux, or Solaris NetworksFor small businesses in Brighton United Kingdom, Progent offers support for networks powered by UNIX, Linux, Solaris, or Apple macOS and OS X or for environments that include a combination of UNIX and Microsoft Windows technology. Progent has delivered remote support to businesses in all 50 states in the United States. (See Progent's customer testimonials). In addition, Progent can furnish the expertise of Cisco CCIE engineers for complex infrastructure problems, as well as the services of CISSP and CISM-accredited security consultants to handle advanced security architecture and disaster recovery planning.

Progent's remote support services offer excellent leverage due to the fact that they are equipped with the practical background and the advanced tools to solve most network problems quickly. Efficient support reduces direct costs because service calls accumulate a smaller number of billable consulting minutes. Remote help also eliminates the cost of sending a consultant to your office. Your company saves even more with indirect expenses by minimizing or eliminating system outages and associated losses stemming from business disruption, upset clients, idle employees, and de-focused management.

Progent's billing model for remote support is structured to stretch your IT service dollar. Progent charges per minute for phone consulting, so you owe just for the support that you receive. In contrast to typical remote support organizations, Progent asks for no service activation charge or minimum job duration. Progent's one-minute billing unit and clean model for billing eliminate scenarios where speedy. minor repairs somehow end up as large invoices. Progent's skill at handling technical issues quickly results in your company spending less cash.

Progent's Online Support Tools
Over time, Progent has fine tuned an array of customized technologies and proven processes which promote the maximum degree of efficiency for remote help and troubleshooting for small and midsize company IT systems. Progent provides protected Virtual Private Network support for gateways from multiple popular vendors such as Microsoft, Cisco, Juniper/NetScreen, Sonicwall and Checkpoint. Protected VPN technology allows the engineers of Progent's Technical Response Center to connect to your company's environment without violating corporate security.

Progent's sophisticated service reporting system includes thorough documentation describing the support that Progent's clients have been provided. Progent's authorized service personnel have access to the records of services rendered to each Progent customer by any Progent consultant. This history of issues and fixes is organized as a quickly retrievable internal knowledge base that allows Progent's online support professionals to share their experiences with the whole team to make sure that the effectiveness of Progent's support services grows daily. Progent's advanced certifications and working associations with key industry leaders such as Cisco and Microsoft make available additional vast technical knowledge bases and allow priority response from manufacturers' internal support staff so Progent's online service specialists can determine the best resolutions promptly.

Get Remote UNIX, Linux, Solaris, or Apple macOS and OS X Network Help from Progent
To get started with Progent's phone support in Brighton United Kingdom or to learn additional information about Progent's online support options, call Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have a critical need for IT support, visit Immediate Urgent Support.

Remote Technical Support Services Available from Progent
Progent's online support engineers have advanced credentials in a comprehensive array of technologies. This broad range of IT skills enables Progent's consultants to address almost any crisis likely to take place in a small company network. Credentials awarded to Progent engineers in UNIX-family platforms include Sun Solaris SCNA, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco credentials earned by Progent service consultants include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional, Voice Professional (CCVP), CCDA and CCDP.

To support customers with multi-OS networks, Progent also offers the skills of engineers with high-level Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's security experts include CISM consultants, CISSP-certified cybersecurity experts, and CISSP-ISSAP consultants.

Remote services Offered by Progent to companies in Brighton include:

  • UNIX, Linux, Sun Solaris, and macOS and OS X Expertise
    Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X phone-based consulting services address a broad array of information technology such as network architecture, email systems, network and process security, UNIX/Linux and Microsoft Windows integration, VMware products for server consolidation and easy management, and transitioning from legacy applications to the latest Windows or Linux-powered environments. Progent's team-based methodology for resolving technical problems enables fast escalation, if necessary, to engineers with task-relevant experience to handle challenging scenarios. This accelerates repair of urgent problems, reduces lost productivity, and lowers service expense.

    Progent's UNIX/Linux support engineers can offer emergency phone-based help for diagnosing problems affecting UNIX/Linux networks powered by popular derivatives of UNIX such as:

    • macOS and OS X
    • Solaris
    • IBM AIX
    • HP-UX
    • Berkeley UNIX (BSD)
    • SCO UNIX
    • Silicon Graphics IRIX
    Important Linux variants for which Progent can provide expertise include:
    • RedHat
    • SUSE
    • Debian GNU/Linux
    • Slackware

  • Contact a Cisco Certified Internetwork Expert for Complex Network Troubleshooting
    Cisco Consultants for Brighton United KingdomThe Cisco Certified Internetwork Expert (CCIE) credential is the highest accreditation for network infrastructure consultants, and certifies an individual's network technology skills at the master level. Cisco qualified CCIEs know how to resolve the most stubborn issues encountered in network infrastructure planning, deployment, maintenance, security, and troubleshooting. Cisco qualified CCIEs can cooperate closely with Cisco's internal engineers in isolating problems with IOS Software network management tools and coming up with alternate approaches or locating software updates. Cisco qualified CCIEs are an excellent value since their broad experience permits them to resolve the most difficult problems quickly. In common instances, less qualified engineers can wrestle for hours or even days with the same tasks that a CCIE can fix in a few minutes. Few service firms make CCIEs available to assist small and mid-size businesses. Progent offers fast phone contact with a Cisco CCIE so your company can get timely support for severe network infrastructure problems that are lowering business efficiency but are beyond the comfort zone of your regular computer support group or consultant. Progent's Cisco-qualified CCIE engineers can interface to your network by means of advanced on-line troubleshooting technology in order to perform fast, safe, and affordable diagnosis and repair. Progent's Cisco CCIEs can provide expertise in the entire range of Cisco's market leading selection of infrastructure products such as PIX Series Firewalls and ASA 5500 Firewalls, the Catalyst Firewall Services Module (FWSM), protected broadband and integrated services routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi access points, VoIP phones and systems, Catalyst Series switches, as well as Virtual Private Network products.

  • Certified Microsoft Windows Support
    Windows Experts for Brighton United KingdomProgent's Microsoft-premier online support professionals can provide network problem solving and IT support for the complete line of Microsoft server technologies. Progent is a Microsoft Partner and can offer your organization the assistance of consulting professionals who can assist you with a broad variety of platform support services such as Windows Server 2012 R2 integration, Windows Server 2008 installation, MS Exchange 2019 Server planning and configuration, MS Exchange 2016 migration, Exchange 2013 consulting, Microsoft Exchange 2010 management, SharePoint 2016 migration and hybrid deployment expertise, SharePoint Server 2019 planning and deployment, Microsoft Teams planning and integration, Skype for Business Server planning and deployment consulting, Microsoft Lync Server management and Microsoft Communications Server 2007 upgrade, Forefront Threat Management Gateway management and ISA Server maintenance, Microsoft SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 expertise, SQL Server 2016 migration and programming, and SQL Server 2014 consulting, Systems Center Operations Manager (SCOM) resource monitoring, Project Server planning, SBS Server 2011 support, and Windows 2012 R2 Essentials cloud integration.

    Progent also offers a full array of remote desktop support services such as Windows 7 migration, preparing for to 64-bit desktop software, configuring Office 2010, and streamlining desktop configuration.

  • CISSP and ISSAP Premier System Security Professionals
    CISSP Certified Network Security Specialists for Brighton United KingdomProgent's certified CISSP and ISSAP network security consultants can provide a variety of system protection solutions to bolster the immunity of your UNIX, Linux, Solaris, Mac or Microsoft Windows environment against assaults or help your business to recuperate quickly after a serious penetration. Security consulting services available from Progent include: in depth security analysis using utilities such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and products from Solar Winds tools and Hydra; rapid recuperation from virus and worm attacks; integrating firewalls; establishing safe architectures for off-site and mobile communication; defending your email system against spam and directory harvest attacks; and instituting 24x7 proactive monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent offers expert remote support services to help companies of all sizes connect their information networks with leading public clouds including Microsoft Azure and Amazon Web Services. Progent can assist your IT team to design and administer hybrid ecosystems that can include Windows and Linux operating systems and apps in either cloud-only solutions or in hybrid topologies that utilize local resources along with public clouds. To assist you to integrate public clouds with networks, Progent can provide a range of cloud migration services such as Microsoft 365 Exchange Online integration with on-premises Exchange, Azure enterprise hybrid cloud solutions, Amazon AWS hybrid cloud migration, Amazon Web Marketing Service development and debugging, and Google Cloud Platform integration consulting. Progent has more than 20 years of experience providing high-level consulting services remotely, and Progent can help you successfully carry out your cloud migration initiatives quickly and affordably.
Additional Support Programs Offered by Progent
Progent offers the services of seasoned online consulting experts for contract IT projects that small companies frequently need. Billing rates for ongoing consulting projects are determined based on the level of expertise of the engineers assigned. Progent's background in these important areas of information technology enables customers to execute critical initiatives economically and on time. Progent's project-based online consulting services include:
  • Help Desk Services
    Progent's Help Desk support alternatives for small businesses with environments based on UNIX/Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft products include comprehensive Call Center outsourcing, Virtual Helpdesk services, and Helpdesk operations consulting. Progent's Standard Call Center services are a convenient solution for smaller companies who lack the resources to create an internal Help Desk but who need quick response from a reliable Call Center with proficient phone support plus the technical depth to escalate the most challenging tasks to advanced consultants.

    Progent's Help Desk sharing services make it possible for your IT organization to split responsibilities for Help Desk support seamlessly between your IT team and Progent's large roster of seasoned desktop support technicians and subject matter experts. Progent's shared Help Desk service is an advanced service desk solution built around the top professional services automation (PSA) tool for handling end-user service requests, ticket lifecycle, ownership, progress tracking, and metrics.

    Progent's Call Center consulting expertise can assist you in building an efficient new Help Desk or revamping your established organization, identifying or modifying Call Center software products to meet the special needs of your business, or adding occasional phone support personnel to supplement your existing Help Desk Call Center group during high-demand scenarios such as software transitions, major updates, or installing new applications.

    Progent's Help Desk Call Center team of veteran network consultants offers your clients in Brighton United Kingdom instant assistance from a reliable technical support resource with extensive background providing phone consulting and remote diagnostics for IT systems that incorporate UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft components. Progent's mission is to give the Help Desk perception as a key enabler of company success, and Progent's intent is to fix rather than simply track technical issues.

  • Business Applications Support: Education, Customization, and Problem Solving
    Progent's Applications Consulting Group offers remote and in-depth consulting support and education in specific application areas including Enterprise Requirements Planning, Manufacturing Requirements Planning, customizing accounting packages, and CRM. Progent also can deliver expertise, custom development, and education for Microsoft applications including CRM, Microsoft Office Project, MS Word, and MS Office Excel. To learn additional information on Progent's expertise, customization, and education services for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Group.

    Progent's Mac professionals can support the creative elements of Mac computing by offering remote help support and education in imaging, audio, and video. Progent's support professionals can provide help in a large selection of Macintosh programs including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Digidesign Pro Tools, Apple Final Cut Pro, and Adobe After Effects. Progent's Mac experts can also assist you with common jobs such as scanning or digitizing audio or video or building an audio/video post production lab.

    Remote Network and Server Monitoring Support
    Progent can provide companies in Brighton United Kingdom online network and server monitoring support powered by MS System Center Operations Manager IT infrastructure monitoring and reporting, customized by Progent to accommodate your business so your IT support is proactive and automated. By detecting looming issues before they evolve into network outages, automated monitoring can head off disruptive and costly service failures. Progent can also assist with network monitoring utilities such as Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX/Linux, Sun Solaris, or Apple macOS and OS X networks, Microsoft systems, or environments powered by a mix of OS platforms.

How Your Brighton United Kingdom Business Can Contact Progent's Online Support Experts
To contact Progent about urgent online support with UNIX/Linux, Solaris, or macOS and OS X networks, visit Progent's Emergency Phone-Based Support, call 1-800-993-9400, or see Contact Progent.

Brighton Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Brighton metro area.

Onsite IT Consulting
Progent locations in Brighton Metro

City Address Phone Link
Brighton Tower Point, 44 North Rd
Brighton, BN1 1YR
United Kingdom
+44 127 325 7387 Brighton Network Support Services

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    Microsoft Dynamics GP 2010 accounting is a comprehensive business management platform that integrates information and operations throughout your business, communicates easily with other solutions, and connects employees, customers and suppliers regardless of time or location. Created for small to mid-size businesses, Microsoft Dynamics GP 2010 and Dynamics GP Version 10.0 provide capability for accounting, analytics and reporting, project management, inventory and order control, eCommerce, HRM, customer relationship management, field force automation, manufacturing, retail, and web-based business services. Progent can help you set up and manage a robust, protected computer and communications environment to support Microsoft Great Plains, and can provide experienced Great Plains professionals to help your company benefit from the full power of Dynamics GP/Great Plains 2010.

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    Progent's Microsoft-certified consultants have over a decade of background planning, implementing, enhancing and troubleshooting Microsoft SCOM environments and offer organizations of any size advanced online or on-premises consulting support for System Center 2012 Operations Manager. Progent can help your company to plan a topology for Microsoft SCOM 2012 servers that delivers the performance and availability needed to watch over your datacenter effectively, whether your datacenters are onsite, cloud-based, or a mixed environment. Progent's SCOM consultants can also assist you to install and customize SCOM 2012 management packs based on leading practices for tracking network fabric and both Microsoft and 3rd-party apps and services. In addition, Progent can deliver fast online or onsite technical support to assist you to remediate critical problems uncovered by Microsoft SCOM 2012.

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    Microsoft SQL Server 2014 incorporates significant improvements in critical areas such as performance, uptime, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory capability that operates transparently with all types of applications including OLTP, enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient online and on-premises consulting services such as system design, configuration, management, remediation, and application development expertise to help organizations of all sizes to achieve fast return from their SQL Server 2014 deployment.

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    Progent offers cost-effective remote consulting to assist businesses of any size to access Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist your IT team with every phase of Amazon AWS integration including requirements analysis, preparedness assessment, architectural design, testing, configuration, centralized administration, performance optimization, licensing management, backup/restore mechanisms, and security and compliance.

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    Forefront TMG 2010 builds on the powerful security technologies of Microsoft Internet Security and Acceleration Server 2006 and offers a centrally administered Internet gateway that acts as a single-server solution for an array of security functions including an application and network layer firewall, URL filtering, malware inspection, intrusion protection, application proxy, Virtual Private Network control, plus HTTP/HTTPS inspection. Forefront TMG 2010 includes comprehensive web security logging and reporting capabilities, allows custom reporting generated by Microsoft SQL Server, works with Active Directory to simplify authentication and policy enforcement, and can be deployed as a virtual server to lower expenses and enhance recoverability. Progent's Microsoft-certified engineers can help you to design and carry out test and production implementations; interface Forefront TMG 2010 with Windows 2008 R2, Active Directory, Microsoft SQL Server, Microsoft Exchange Server 2010, and Microsoft SharePoint; set up Microsoft Forefront Threat Management Gateway 2010 to run on a virtual machine with Windows Hyper-V; and deliver continuing consulting and repair services. Progent's consultants can also assist you to upgrade economically to Forefront Threat Management Gateway 2010 from ISA Server 2006 or ISA Server 2004.

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    Progent's Microsoft-certified consulting experts have over 10 years of background designing, implementing, enhancing and fixing Microsoft SCOM solutions and offer companies of all sizes advanced online or onsite consulting services for Microsoft SCOM 2012. Progent can help you to design an architecture for Microsoft SCOM 2012 servers that provides the performance and availability required to watch over your IT resources effectively, whether your infrastructure are onsite, cloud-based, or a hybrid environment. Progent's SCOM consultants can also help you to import and customize System Center 2012 Operations Manager management packs according to industry best practices for tracking network fabric and both Microsoft and third-party applications and services. In addition, Progent can provide responsive online or onsite technical support to help you to remediate serious problems uncovered by System Center 2012 Operations Manager.

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    Progent can assist you in all facets of your upgrade to Exchange 2016 including planning high availability system topology for an on-premises, cloud-based or hybrid deployment; CAL licensing compliance for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V design; determining mass storage requirements for your virtual machines, mailbox databases and log files; configuring hardware load balancing for high-availability client access services; planning, configuring and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing the firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).

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