Immediate Online Technical Support for Brighton United Kingdom IT Networks
Immediate Phone Technical Support for Brighton SystemsFor organizations located in Brighton United Kingdom, Progent offers online support for computer systems based on Microsoft Windows, Cisco, macOS and OS, or Linux platforms. Progent's Microsoft Premier professionals have delivered remote troubleshooting to businesses in all 50 states in the United States. (See recommendations from Progent's clients.) In addition, Progent offers the expertise of Cisco CCIE-certified engineers to handle complex networking problems, plus the assistance of CISSP-certified cybersecurity consultants to handle high-level security architecture and diagnostic jobs.

Progent's remote technical support engineers offer excellent leverage due to the fact that they have the practical experience and are equipped with the advanced tools necessary to solve most network problems quickly. This lowers direct costs because solutions require minimal billable minutes. Online support also eliminates the cost of sending an engineer to your office. Your organization saves additionally in indirect costs by minimizing or eliminating system outages and associated losses stemming from business discontinuity, disgruntled customers and vendors, unproductive employees, and distracted executives. Progent's advanced online technical support expertise is especially important for businesses that rely on public clouds for critical infrastructure or software like Microsoft Azure, Exchange Online, Amazon Web Service, Google Cloud Platform, or where onsite tech support may not be an alternative.

Progent's pricing model for remote support is designed to stretch your network support dollar. Progent charges on a per-minute basis for telephone-based consulting, so you are charged only for the services that you receive. In contrast to many remote service companies, Progent requires no service activation charge or minimum fees. Progent's one-minute billing unit and simple model for pricing avoid scenarios where fast fixes manage to end up as substantial invoices. Progent's skill at handling problems quickly means you saves money.

Progent's Online Consulting and Troubleshooting Expertise
Over time, Progent has mastered a collection of customized technologies and field-tested methodologies that ensure the maximum degree of efficiency for remote consulting and repair for computer systems of all sizes. Progent provides secure VPN support for gateways from a variety of leading companies such as Microsoft, Cisco, SonicWall and Checkpoint. Secure VPN access allows the staff of Progent's Technical Response Center to access your network without violating corporate security.

Progent's proven technical support database application includes detailed records of the service that Progent's clients have been provided. Progent's authorized consultants have access to the specifics of support delivered to every client by any Progent consultant. This history of anomalies and responses is organized as a conveniently accessible support database that enables Progent's online support engineers to communicate their knowledge with the whole team to make sure that the effectiveness of Progent's support improves over time. Progent's advanced accreditations and working relationships with major vendors such as Cisco and Microsoft open up other extensive technical support knowledge bases and permit priority response from vendors' in-house support staff with the result that Progent's remote consulting specialists are able to find optimal solutions in the least time.

Online technical services available from Progent to companies in Brighton United Kingdom include:

ProSight Fixed-price Managed Services for Small and Medium Size Organizations
Progent offers a family of affordable, fixed-price managed services designed to allow small and mid-size organizations to utilize the same best-of-breed IT solutions used by many of the industry's leading enterprises. Progent's ProSight portfolio of outsourced network management services addresses all key aspects of information technology such as email protection, security and compliance, cloud-based backup and disaster recovery, network infrastructure monitoring and management, VM hosting, and network asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates next generation behavior analysis technology to guard endpoint devices as well as servers and VMs against modern malware assaults like ransomware and file-less exploits, which easily get by legacy signature-based AV tools. ProSight ASM protects on-premises and cloud-based resources and offers a unified platform to address the complete threat progression including protection, identification, containment, remediation, and forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered attacks. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Security and Microsoft Exchange Email Filtering
    ProSight Enhanced Security Protection (ESP) managed services offer economical multi-layer security for physical servers and VMs, workstations, mobile devices, and Exchange Server. ProSight ESP utilizes contextual security and modern behavior analysis for continuously monitoring and responding to security assaults from all vectors. ProSight ESP offers two-way firewall protection, penetration alerts, device management, and web filtering through leading-edge tools packaged within one agent accessible from a single console. Progent's data protection and virtualization consultants can assist your business to plan and implement a ProSight ESP deployment that addresses your company's specific requirements and that helps you prove compliance with legal and industry information security standards. Progent will help you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that call for urgent attention. Progent can also help you to install and test a backup and restore system such as ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent provide small and mid-sized businesses a low cost end-to-end solution for secure backup/disaster recovery. For a low monthly price, ProSight DPS automates and monitors your backup activities and enables fast restoration of vital files, apps and virtual machines that have become lost or damaged due to component failures, software bugs, disasters, human error, or malware attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's cloud backup specialists can provide advanced expertise to set up ProSight Data Protection Services to be compliant with government and industry regulatory standards such as HIPAA, FIRPA, and PCI and, when necessary, can assist you to restore your critical information. Learn more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that incorporates the infrastructure of top data security companies to deliver web-based management and comprehensive security for all your email traffic. The hybrid structure of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises security gateway appliance to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. Email Guard's cloud filter serves as a first line of defense and keeps most threats from reaching your network firewall. This reduces your vulnerability to external attacks and saves network bandwidth and storage space. Email Guard's on-premises gateway appliance provides a further layer of analysis for incoming email. For outbound email, the onsite security gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local gateway can also assist Exchange Server to monitor and protect internal email that originates and ends inside your corporate firewall. For more details, visit Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized businesses to map out, monitor, reconfigure and troubleshoot their connectivity hardware such as routers and switches, firewalls, and access points plus servers, printers, endpoints and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that network maps are kept current, copies and manages the configuration information of almost all devices connected to your network, monitors performance, and generates notices when problems are detected. By automating complex management activities, WAN Watch can cut hours off ordinary chores such as making network diagrams, expanding your network, locating devices that require important software patches, or resolving performance bottlenecks. Find out more details about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management technology to help keep your IT system operating at peak levels by checking the health of vital computers that drive your business network. When ProSight LAN Watch uncovers an issue, an alert is transmitted automatically to your specified IT management personnel and your Progent engineering consultant so that any looming problems can be resolved before they can disrupt productivity Find out more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its critical servers and applications hosted in a protected fault tolerant data center on a high-performance virtual host set up and maintained by Progent's IT support experts. With Progent's ProSight Virtual Hosting service model, the customer retains ownership of the data, the OS software, and the applications. Because the environment is virtualized, it can be ported immediately to a different hardware solution without requiring a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not tied one hosting provider. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, maintain, retrieve and protect information related to your network infrastructure, procedures, business apps, and services. You can instantly locate passwords or serial numbers and be alerted about upcoming expirations of SSLs ,domains or warranties. By cleaning up and managing your IT infrastructure documentation, you can save up to half of time thrown away looking for vital information about your network. ProSight IT Asset Management features a common location for holding and collaborating on all documents required for managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and associating IT data. Whether youíre planning improvements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you need as soon as you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost way for small and mid-size organizations to get an objective assessment of the health of their network. Based on a selection of the leading remote monitoring and management platforms available, and overseen by Progent's world-class group of information technology experts, ProSight Network Audits show you how well the configuration of your essential infrastructure devices conform to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver immediate ROI such as a cleaner Active Directory (AD) environment. Both also include one year of state-of-the-art remote network monitoring and management (RMM). Advantages can include simpler management, improved compliance with government and industry security requirements, higher utilization of network assets, faster troubleshooting, more reliable backup and recovery, and increased uptime. Learn more information about Progent's ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is a low-cost service built around a brief phone discussion with a Progent backup/recovery consultant. The interview is designed to help assess your organization's ability either to stop or recover quickly following an assault by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you personally to gather information concerning your existing AV defense and backup/recovery platform, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can apply industry best practices to build a cost-effective AV and backup/recovery system that meets your business requirements. For more information, visit Progent's ProSight Ransomware Preparedness Report Service.

Special Consulting Programs Offered by Progent
Progent can provide the services of world-class online consulting professionals for contract IT programs. Progent's rates for longer-term development or consulting projects are determined based on the qualifications of the engineers assigned. Progent's background in these special areas of information technology enables clients to complete critical projects economically and on schedule. Progent's special online engineering solutions include:

  • Help Desk Call Center Support
    Progent's Help Desk service options for organizations with networks based on Microsoft Windows, Cisco, Apple macOS and OS X, UNIX, or Linux technology include comprehensive Help Desk Call Center services, co-managed Helpdesk support services, and Call Center operations consulting. Progent's Standard Help Desk Services provide small organizations a comprehensive solution that manages all aspects of remote Level 1 desktop support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem resolution, and reporting. Progent provides help desk services at a significant discount off Progent's normal desktop support rates, and Progent can provide the option of rapid as-needed escalation to subject matter experts to resolve the most issues.

    Progentís Co-managed Help Desk services allow your business to share the load for Help Desk support transparently between your IT staff and Progent's nationwide pool of veteran desktop support technicians and matter experts (SMEs). Progentís Help Desk Co-management service is a collaborative support solution built around the leading PSA platform for handling service requests, ticket lifecycle, accountability, progress tracking, and reporting.

    Progent's Help Desk staff of seasoned information technology professionals provides your computer users in Brighton United Kingdom immediate contact with an effective network service resource with substantial background offering phone help and remote repair service for IT systems that incorporate Windows, Cisco, Apple macOS and OS X, or UNIX/Linux components. Progent's mission is to earn the Help Desk the reputation as a solid contributor to business performance, and Progent's aim is to solve rather than just record technical problems.

  • Applications Support: Training, Programming, and Problem Solving
    Progent's Applications Consulting staff provides phone-based advanced consulting support and training in special application areas including Enterprise Requirements Planning, MRP, accounting system customization, and CRM. Progent also offers consulting expertise, custom programming, and education for familiar Microsoft business applications including CRM, MS Project, Microsoft Office 365 Word, and Office 365 Excel. To learn more information on Progent's expertise, custom development, and education offerings, refer to Progent's Applications Experts Team.

  • Unified and Automated Administration of Hybrid Cloud Networks
    Microsoft System Center 2016 unifies and automates the management of hybrid cloud environments by offering comprehensive integration with Windows Server 2016 servers, Windows 10; seamless management of heterogeneous environments that include various Linux distributions, Microsoft Hyper-V and VMware; and expanded public and private cloud support including closer integration with Microsoft Intune for Apple iPhone and Android smartphone administration plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's System Center 2016 consulting experts offer advanced remote and on-premises expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist you to design and install a new deployment of System Center 2016, expand or tune your current one, upgrade efficiently from a previous version of System Center, or debug your System Center environment.

  • Remote Hybrid Network Monitoring Support
    Progent can deliver businesses in Brighton United Kingdom online hybrid network monitoring and reporting by providing Microsoft System Center Operations Manager (SCOM) consulting services and System Center 2012 Operations Manager support. Progent can tune SCOM to accommodate your environment so that your computer maintenance is proactive and automated. By exposing possible issues before they result in crashes, proactive monitoring can head off disruptive and expensive information system crises. Progent can also use network monitoring utilities such as Nagios and MRTG to analyze UNIX, Linux, Solaris, or macOS and OS X networks, Windows networks, or environments powered by a mix of OS platforms.
How Your Brighton Business Can Contact Progent's Remote Technical Support Professionals
To get in touch with Progent about emergency online support with Microsoft Windows, macOS and OS X, or Linux/UNIX computer systems, visit Progent's Nationwide Phone-Based Support, telephone 1-800-993-9400, or visit Contact Progent. For offices and new businesses in Brighton United Kingdom, Progent's phone-based network support engineers can provide professional and affordable IT help the moment your business has to have it. More than 15 years of offering remote technical assistance has earned Microsoft Partner status for Progent's consulting experts and has allowed Progent to acquire world-class troubleshooting capability and to refine remote connectivity tools to solve IT problems rapidly while eliminating the expense and lost time that comes with on-site service visits.

Even if your Brighton office relies on a regular independent consultant or employs a full time IT staff that can deal with ordinary network issues, Progentís Microsoft and Cisco certified engineers are available to provide an easy and transparent remote extension of your on-site resources for situations when your usual IT support personnel either don't have the availability or the expertise to solve sudden system emergencies or particularly complex integration problems.

Details of Progent's Remote Network Services for Brighton United Kingdom
Progent's phone help, remote repair, network security expertise, and system management services offer businesses in Brighton United Kingdom the greatest leverage for your support budget. Whether you need one-time phone help and Internet-based network repair or ongoing Help Desk services and system administration, Progent's professionals can deliver your company enterprise-level network support while allowing you to avoid the cost and hassle of running a full-service internal IT organization. Highlights of Progent's online help services include:

How Is Progent Different from Other Support Organizations?
Progent is a Microsoft Certified Partner consulting firm and Progent's head count, breadth of IT expertise, fine tuned support software, and familiarity with corporate IT allow companies to avoid the limitations of exclusive dependence on smaller consulting organizations, individual freelance service providers, or limited internal resources.

Progent adds value by offering:

How Does Our Company Start Getting Remote Technical Support from Progent?
To get started with Progent's Nationwide Remote Support offerings or to find out more about Progent's phone support programs, call Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent requirement for IT help, visit Immediate Network Support.



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    Microsoft Dynamics Customer Relationship Management helps mid-market companies nurture profitable client relationships. Integrated Sales and Customer Service modules allow in-house staff to share data to help promote selling success and offer steady, effective customer service. Progent can set up the optimal server and communications infrastructure, including mobile wireless connectivity, to back MS CRM, and Progent's Experts Team can supply your company with a certified MS CRM consultant who can help you combine Microsoft Dynamics CRM with your sales or customer support data.

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  • Les Kent has a 35-year track record of successful technology integration, business administration, sales, and operations. He has shown a knack for creating sophisticated information technology solutions in his roles as as a system designer, programmer, project manager, deployment expert, and troubleshooter for small businesses, start-ups, and global corporations.

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    Progent can provide comprehensive help for each step of your Microsoft Exchange Server 2010 migration with services that include end-to-end project management, site readiness preparation, project design and documentation, specification of all new software licenses and hardware required, recommended sourcing, pilot testing at client location or at Progent's test facility, managing transitional coexistence between Exchange Server 2010 and Exchange Server 2003 or 2007, deployment of the production system, decommissioning the previous servers, and webinar training for customer's support staff and end users.

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    Computer Consultant Windows and Linux

    If your company network combines Linux platforms with Windows, Progent can help you to integrate your servers into a unified environment that allows all your OS platforms to coexist for easy management, seamless information exchange, high reliability, superior throughput, and tight security. Progent's Linux and MS Windows integration support offerings include IT architecture configuration and service, support for Windows services for UNIX, remote network monitoring and management, online technical help and troubleshooting, on-site technical support, and Contact Center support.

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    SCCM 2012 Network Engineer

    Progent can help your business to plan for, implement, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade smoothly to SCCM 2012 from an older device and application management solution or assist you to enhance your existing SCCM 2012 ecosystem to accommodate your evolving business needs. In addition, Progent can assist you to build a software foundation that takes full advantage of SCCM by providing expertise with related Microsoft platforms such as Active Directory Domain Services, SQL Server and SQL Server Reporting Services, and Internet Information Services.

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    infrastructure documentation management Professionals

    Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, update, retrieve and safeguard information about your network infrastructure, processes, business apps, and services. You can quickly find passwords or serial numbers and be alerted about impending expirations of SSL certificates or domains. By updating and organizing your IT infrastructure documentation, you can eliminate up to 50% of time thrown away trying to find critical information about your IT network. ProSight IT Asset Management features a centralized location for storing and sharing all documents required for managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT information. Whether youíre planning enhancements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you need as soon as you need it.

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    Progent offers customers access to consultants who have been awarded some of the IT industry's most prestigious credentials. Progent thinks that customers have the right to know that their computer support consultants have formal testing as well as extensive practical field experience so that Progent's clients can engage Progent's service with trust. Often, vendor certifications like the Cisco Certified Internetwork Experts (CCIE) brings privileges for significantly better vendor support than is available to non-certified consultants, enabling Progent to deliver customers a higher class of computer service. In other cases, recognized credentials such as CISSP or ISSEP for IT security can help enterprise clients to demonstrate compliance with regulatory requirements by using the services of recognized IT experts.

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  • Small Business Server 2008 Remote Troubleshooting
    Small Business Server 2011 Technology Consulting

    Microsoft Small Business Server is a low-cost suite of essential servers that offers the basis for a feature-rich but easy-to-manage information. The IT sophistication of the Microsoft .NET components bundled with Small Business Server calls for a computer support expert with real-world experience planning and building cohesive, comprehensive business technology solutions. Progent's Microsoft SBS Server professionals have an average of over 10 years of background supporting business systems based on Microsoft technology. This expertise assures you results in deploying, managing, and repairing IT solutions that incorporate the Small Business Server suite of servers and productivity software.

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    ProSight Endpoint Security Integration Support

    ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates cutting edge behavior analysis tools to guard endpoint devices and physical and virtual servers against modern malware attacks like ransomware and email phishing, which easily escape traditional signature-matching AV products. ProSight ASM safeguards on-premises and cloud resources and provides a unified platform to manage the entire malware attack lifecycle including protection, identification, containment, cleanup, and forensics. Key capabilities include single-click rollback with Windows VSS and real-time system-wide immunization against new threats.

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    SCCM 2007 Troubleshooting IT Consulting

    Progent can help your organization to maintain System Center 2007 Configuration Manager (SCCM 2007) to simplify operations, enhance security and compliance, and boost productivity by making sure that operating systems and applications are always up to date, tracking product licenses, and monitoring usage patterns to help you make smart buying choices. Once you are ready to update your SCCM 2007 device management solution, Progent can help you to plan and implement an efficient migration to SCCM 2012.

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    Progent's ProSight Email Guard uses the technology of leading information security vendors to deliver web-based control and comprehensive security for all your inbound and outbound email. The hybrid structure of Progent's Email Guard managed service combines cloud-based filtering with an on-premises security gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based malware. The Cloud Protection Layer acts as a first line of defense and blocks the vast majority of unwanted email from reaching your security perimeter. This decreases your exposure to external threats and conserves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance adds a further layer of analysis for inbound email. For outbound email, the onsite gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The onsite security gateway can also help Exchange Server to track and protect internal email that stays within your security perimeter.

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    Before Progentís Microsoft Operations Manager solution, network issues were approached reactively, once users complained about them. With the benefit of proactive, automated warnings and trend reports created by Microsoft Operations Manager, Progent is now able to ward off network problems before they becomes serious enough to impact network availability. Because of Microsoft Operations Manager, Progent can resolve incipient problems before clients suspect that the problems are there. Progent has expertise with Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to deliver small company IT systems enterprise-class service continuity, safety and performance.

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    Wi-Fi Site Survey IT Services

    Progent's wireless site survey services make it easy to design, deploy and troubleshoot a Wi-Fi network customized for your facilities, offering your business a WLAN that delivers the reception, performance, capacity, QoS, data protection, and roaming capability your business needs. Wireless site survey services from Progent include remote predictive modeling for planning a wireless LAN and on-premises survey services for confirming, optimizing, and debugging a functioning Wi-Fi network.

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    Progent's Cisco-certified CCIE experts can help organization to set up, manage, update, optimize and debug Catalyst switches. Progent can also help you to harden the security and compliance of Catalyst switches and move smoothly from legacy appliances to current devices.

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    SQL Server 2000 is a complete, web-aware database and data analysis solution that enables the fast development of a new generation of enterprise-class applications that can give your business a significant competitive advantage. SQL Server provides core support for XML and the capability to communicate across the Internet and beyond the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 engineers, with an average of more than over 10 years of background helping with Microsoft integration, assures you success in planning, installing and administering Microsoft SQL Server solutions that are seamlessly connected with other applications based on Microsoft's .NET platform.

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    On-site Technical Support Catalyst Wi-Fi 6 AP Security

    Progent's Cisco-certified Catalyst 9100 Series 802.11ax Wi-Fi 6 WAP experts can provide economical remote and on-premises support for Catalyst Wi-Fi 6 wireless access points (WAPs).

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    Microsoft WSUS enables IT administrators to deploy and monitor the latest Microsoft patches and security updates to Windows Server 2000, Microsoft Windows Server 2003, and Windows XP platforms. By using Microsoft SUS, IT staff can completely and effortlessly manage the distribution of updates that are released through Microsoft Update to servers and desktops in an organization. Progent can assist you with technical details of the initial setup of Microsoft WSUS such as planning the Microsoft SUS deployment, configuring client's workstations, establishing the Group Policy settings, and ensuring your Microsoft Windows Server Update Services Group Policy Object is associated with an Active Directory container appropriate for your network environment.

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    Progent's application experts offer advanced consulting, software programming, integration help, and online training for leading applications covering key areas including ERP and MRP, financials, management reporting, web commerce application development, and the MS Office suite of business productivity software. As a Microsoft Partner with decades of experience delivering advanced consulting services remotely, Progent can assist small businesses anywhere in the United States to save the lost productivity and fees related to travel and on-site visits without compromising the high quality of consulting services.

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    Microsoft Experts Technical Support Services Configuration Manager 2012

    Progent's Microsoft-certified consultants can assist you to prepare for, implement, and administer Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to migrate efficiently to SCCM 2012 from an older change management platform or help you to modify your current SCCM 2012 ecosystem to support your evolving IT requirements. In addition, Progent can assist you to create an infrastructure that extracts the most value from SCCM by delivering advanced consulting support for related Microsoft platforms such as Active Directory Domain Services (ADDS), SQL Server and SQL Server Reporting Services, and IIS.

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    Progent's Microsoft-certified consultants offer online or in-person expertise to assist businesses of all sizes to design, deploy, administer, and troubleshoot a backup-and-restore solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent can assist you to migrate from older versions of SCDPM or from another backup/recovery system, and Progent can integrate your Data Protection Manager implementation for onsite, cloud-based, or hybrid datacenters. Progent can provide as-needed support for resolving especially stubborn issues, or comprehensive project management support. Progent's consultants can also help your business to incorporate SCDPM 2012 into an enterprise-class disaster recovery strategy.

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  • SCCM 2016 Reporting Online Support Services
    Microsoft Experts Online Consulting SCCM 2016 Azure Integration

    Configuration Manager 2016 automates application and device deployment at scale, streamlines compliance settings management, inventories network assets, protects against corporate data leakage, provides network health monitoring, allows safe self service, and offers a common control mechanism for managing multi-OS ecosystems based on on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud specialists can assist you with any facet of designing, implementing, operating and troubleshooting a System Center 2016 Configuration Manager deployment for on-premises, cloud, or hybrid networks.

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    Network Management Consultancy Services Company

    Progent's Cisco-Certified network management consultants can show you how to use Cisco's network management tools alongside a selection of powerful third-party applications to create a comprehensive network management solution in order to keep your network running reliably, fully utilize limited resources, guard your data, recover quickly from device breakdown or malicious attacks, and enable you to expand or repurpose valuable resources sensibly and affordably as your company grows.

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    Proxim Tsunami Wireless Case Study

    Progent provided a wireless integration solution that allowed a school to increase productivity and eliminate the ongoing expense of a dedicated link. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim bridge is designed for interfacing remote locations as far as 2.5 miles apart and can reach even greater ranges. This wireless solution provided better performance and dependability than recourse to amplifying the 802.11b wireless network, and because it utilizes the 5.8Ghz band it provided immunity to outside interference.

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    Macintosh OS X Remote Consulting

    Progent's consultants offer Apple macOS and Mac OS X users a range of services such as desktop support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows networks, Microsoft Entourage and Exchange Server expertise, network protection services, and custom education. Progent can help businesses to upgrade to macOS from OS X or earlier versions of Mac OS X and Progent can provide expertise with Apple macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist your business with iPhone support and Apple iPad management, or moving to Apple's iCloud services. For computer networks built solely on Apple macOS or OS X or for systems incorporating a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the complexity of designing, configuring and supporting a network infrastructure that is reliable, safe, fast and aligned with your company's business goals.

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    Progent's experienced ransomware recovery experts can help your business to reconstruct a network damaged by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.

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    Desktop Monitoring Consultants

    ProSight LAN Watch is Progentís server and endpoint monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) technology to help keep your IT system operating efficiently by tracking the health of critical devices that power your information system. When ProSight LAN Watch detects an issue, an alert is transmitted immediately to your specified IT personnel and your assigned Progent engineering consultant so all potential problems can be resolved before they have a chance to disrupt productivity.

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  • 24 Hour Microsoft Office System IT Service Provider
    Microsoft Office 2000 On-site and Remote Support

    Progentís IT outsourcing services provide economical network consulting for small businesses. Whether it involves designing network infrastructure, setting up an internal Help Desk or using an outside one, rolling out a new e-mail system, monitoring your network, or building a web-based eCommerce application, outsourcing your IT technical services can reduce expenses and eliminate uncertainties, permitting IT service budgets to grow in a more moderate and manageable manner than is feasible by assembling a bulky, all-purpose in-house IT staff. Progentís Outsourcing White Paper and flyers explain how Progent can enable you to create a secure and robust network architecture for your vital business software based on Microsoft Windows including Microsoft Office XP, Microsoft Office 2003, and Office 2000.

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  • 24x7 Engineers Exchange 2007 Server
    Exchange Server 2007 Setup and Support

    Progent's Microsoft certified support team can help you design and deploy a smooth in-place Microsoft Exchange 2007 upgrade strategy that avoids productivity downtime, reduces ongoing service demands, and makes your Microsoft Exchange 2007 Server easy to administer. For complex multiple server or multi-site upgrades, Progent offers the knowledge and experience to complete your project rapidly and affordably. Progent's Exchange 2007 support, troubleshooting, and consulting services include assistance with the configuration of outside vendor enhancements of Microsoft Exchange 2007 Server and the creation of unified messaging solutions powered by Exchange Server 2007.

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  • Windows 2000 Support Services Open Now Windows 2000 Server Information Technology Consulting
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