Fast Online Technical Support for Brighton United Kingdom Computer Networks
Immediate Remote Support for Brighton SystemsFor businesses in Brighton United Kingdom, Progent offers online help for networks based on any mix of Microsoft, Cisco, Apple macOS and OS X, or Linux/UNIX platforms. Progent's Microsoft Certified consulting experts have provided remote support to companies in every state in the United States. (See recommendations from Progent's clients.) In addition, Progent offers the consultation services of Cisco CCIE network specialists to help with complex networking problems, as well as the services of CISA and CISSP-accredited cybersecurity experts to handle advanced security design and diagnostic issues.

Progent's online support experts provide exceptional leverage because they possess the real-world experience and have access to the advanced technology required to solve the majority of network issues quickly. Efficient support reduces direct expenses because service calls use up minimal chargeable minutes. Remote support also avoids the cost of sending a consultant to your site. Your organization saves additionally in incidental costs by reducing or eliminating system downtime and associated costs resulting from business disruption, disgruntled clients, idle employees, and distracted executives. Progent's advanced remote consulting expertise is especially valuable for organizations that depend on public clouds for vital infrastructure or applications such as Microsoft Azure, Exchange Online, Amazon AWA, Google Cloud Platform, or where on-premises IT support may not be useful.

Progent's billing policy for online help is designed to leverage your network support dollar. Progent bills on a per-minute basis for phone assistance, so you are charged exclusively for the support that you actually get. Unlike typical online support organizations, Progent asks for no startup surcharge or minimum payments. Progent's per-minute billing unit and simple policy for pricing save you from scenarios where speedy. minor fixes manage to turn into large invoices. Progent's skill at dealing with problems quickly means you spends less cash.

Progent's Online Consulting and Technical Support Expertise
Over the years, Progent has mastered a set of customized tools and proven processes that ensure the highest level of efficiency for online help and repair for computer systems of all sizes. Progent offers secure Virtual Private Network support for VPN gateways from multiple leading companies including Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN access permits the staff of Progent's Technical Response Center to link to your company's network without violating system security.

Progent's proven service database application keeps detailed records of the service that Progent's clients have received. Progent's staff engineers have the benefit of the specifics of services provided to each Progent customer by any Progent consultant. This history of anomalies and solutions is stored as a quickly accessible proprietary knowledge base that permits Progent's remote support engineers to share their experiences with the whole team to ensure that the efficiency of Progent's technical support grows daily. Progent's high-level certifications and working relationships with major technology companies such as Cisco and Microsoft make available additional extensive technical support databases and allow priority access to vendors' in-house product engineers so Progent's online consulting experts are able to arrive at the best solutions quickly.

Online support provided by Progent to clients in Brighton United Kingdom include:

ProSight Subscription-based IT Services for Small and Medium Size Organizations
Progent offers a selection of affordable, flat-rate managed services intended to enable small and mid-size businesses to benefit from the same cutting-edge technology deployed by many of the industry's leading corporations. The ProSight series of network monitoring and management services covers all critical facets of modern networking such as email content filtering, behavioral-based threat defense, automated backup and disaster recovery, infrastructure management, VM hosting, and network asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint detection and response (EDR) service that incorporates SentinelOne's cutting edge behavior analysis tools to defend endpoint devices as well as physical and virtual servers against new malware assaults like ransomware and email phishing, which easily get by legacy signature-based AV tools. ProSight Active Security Monitoring protects on-premises and cloud resources and provides a unified platform to address the complete malware attack progression including filtering, infiltration detection, mitigation, cleanup, and post-attack forensics. Top capabilities include one-click rollback using Windows VSS and real-time network-wide immunization against new threats. Progent is a SentinelOne Partner, dealer, and integrator. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense based on SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Security and Microsoft Exchange Filtering
    ProSight Enhanced Security Protection (ESP) managed services offer ultra-affordable multi-layer security for physical servers and virtual machines, workstations, mobile devices, and Exchange email. ProSight ESP uses adaptive security and advanced heuristics for continuously monitoring and reacting to cyber threats from all vectors. ProSight ESP offers two-way firewall protection, intrusion alerts, device management, and web filtering via cutting-edge tools packaged within one agent accessible from a unified control. Progent's data protection and virtualization experts can help you to design and configure a ProSight ESP deployment that meets your company's specific requirements and that helps you achieve and demonstrate compliance with legal and industry data protection regulations. Progent will assist you define and configure policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that call for urgent attention. Progent's consultants can also help your company to install and verify a backup and restore system like ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange email filtering.

  • ProSight Data Protection Services (DPS): Managed Backup and Disaster Recovery
    Progent has partnered with leading backup product vendors to create ProSight Data Protection Services, a portfolio of management outsourcing plans that provide backup-as-a-service (BaaS). ProSight DPS services automate and monitor your backup processes and enable non-disruptive backup and rapid recovery of vital files, applications, system images, plus virtual machines. ProSight DPS helps your business avoid data loss caused by hardware failures, natural calamities, fire, cyber attacks such as ransomware, human mistakes, malicious insiders, or software glitches. Managed services available in the ProSight DPS family include ProSight Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight DPS ECHO Backup based on Barracuda dedicated hardware, and ProSight DPS MSP360 Hybrid Backup. Your Progent service representative can assist you to identify which of these managed services are best suited for your network.

  • Patch Management: Software/Firmware Update Management Services
    Progent's support services for software and firmware patch management offer organizations of any size a versatile and cost-effective alternative for evaluating, validating, scheduling, implementing, and documenting updates to your dynamic information network. Besides maximizing the protection and functionality of your IT network, Progent's patch management services allow your in-house IT team to concentrate on line-of-business projects and tasks that derive the highest business value from your network. Read more about Progent's software/firmware update management support services.

  • ProSight Duo Two-Factor Authentication: ID Confirmation, Endpoint Remediation, and Protected Single Sign-on (SSO)
    Progent's Duo MFA services utilize Cisco's Duo cloud technology to protect against password theft through the use of two-factor authentication (2FA). Duo supports one-tap identity confirmation with iOS, Google Android, and other personal devices. Using 2FA, when you sign into a secured application and give your password you are asked to verify who you are on a device that only you have and that is accessed using a different network channel. A broad selection of devices can be used as this added means of ID validation including a smartphone or watch, a hardware token, a landline phone, etc. You may designate several validation devices. For more information about ProSight Duo identity validation services, go to Duo MFA two-factor authentication services for access security.

  • ProSight Reporting: Real-time Reporting for Ticketing and Network Monitoring Applications
    ProSight Reporting is an expanding family of real-time and in-depth reporting tools created to work with the industry's top ticketing and remote network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting uses Microsoft Graph and features color coding to surface and contextualize critical issues like inconsistent support follow-through or endpoints with missing patches. By identifying ticketing or network health problems clearly and in near-real time, ProSight Reporting improves network value, lowers management overhead, and saves money. For more information, visit ProSight Reporting for ticketing and network monitoring platforms.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that incorporates the technology of leading data security vendors to provide centralized control and comprehensive protection for all your email traffic. The powerful architecture of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises security gateway appliance to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. The Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of unwanted email from reaching your security perimeter. This decreases your exposure to external threats and saves network bandwidth and storage space. Email Guard's on-premises gateway appliance provides a further level of analysis for inbound email. For outbound email, the local gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The local security gateway can also assist Exchange Server to track and protect internal email traffic that originates and ends inside your security perimeter. For more details, see Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Management
    Progent's ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for smaller organizations to map, track, enhance and debug their connectivity hardware like routers and switches, firewalls, and load balancers plus servers, printers, endpoints and other networked devices. Using cutting-edge RMM technology, ProSight WAN Watch makes sure that infrastructure topology maps are kept current, captures and displays the configuration of almost all devices connected to your network, monitors performance, and generates notices when issues are discovered. By automating tedious management and troubleshooting processes, WAN Watch can cut hours off ordinary tasks like network mapping, reconfiguring your network, locating devices that need important updates, or identifying the cause of performance problems. Learn more details about ProSight WAN Watch network infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progent's server and desktop remote monitoring managed service that incorporates advanced remote monitoring and management (RMM) techniques to help keep your IT system running at peak levels by tracking the health of vital computers that power your information system. When ProSight LAN Watch uncovers a problem, an alert is transmitted automatically to your designated IT management staff and your Progent consultant so that all looming issues can be resolved before they can impact your network Learn more about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its key servers and apps hosted in a secure Tier III data center on a high-performance virtual host configured and maintained by Progent's IT support experts. Under Progent's ProSight Virtual Hosting service model, the customer retains ownership of the data, the operating system software, and the apps. Because the system is virtualized, it can be moved easily to an alternate hosting solution without a lengthy and difficult configuration procedure. With ProSight Virtual Hosting, you are not tied one hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, find and safeguard information related to your network infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSLs or domains. By cleaning up and organizing your network documentation, you can eliminate up to 50% of time wasted looking for vital information about your IT network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents required for managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT data. Whether you're making improvements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you require the instant you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable way for small and mid-size organizations to get an objective assessment of the overall health of their IT system. Powered by a selection of the top remote monitoring and management tools available, and overseen by Progent's certified group of information technology professionals, ProSight Network Audits show you how closely the configuration of your essential network devices conform to industry leading practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver instant benefits such as a cleaner Active Directory (AD) system. Both also include a year of cutting-edge remote network monitoring and management. Benefits can include easier management, improved compliance with government and industry security standards, higher utilization of IT resources, faster troubleshooting, more reliable backup and restore, and increased uptime. See more information about ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is an affordable service centered on a phone discussion with a Progent information assurance consultant. The fact-finding interview is intended to help evaluate your company's ability to stop or recover quickly following an attack by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you directly to gather information about your existing AV defense and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can apply best practices to create a cost-effective security and backup environment that aligns with your business needs. For additional information, visit The ProSight Ransomware Preparedness Report.

Additional Consulting Services Offered by Progent
Progent offers the services of seasoned online consulting professionals for special IT projects. Progent's charges for ongoing development or consulting tasks are set according to the qualifications of the consultants assigned. Progent's experience with these important fields of computer technology allows clients to execute major projects economically and on schedule. Progent's special remote engineering services include:

  • Help Desk Services
    Progent's Help Desk Call Center programs for businesses with environments that incorporate Microsoft, Cisco, Apple macOS and OS X, or UNIX/Linux technology include full-service Help Desk services, co-managed Help Desk services, and Help Desk consulting. Progent's Standard Help Desk Services provide smaller organizations an end-to-end solution that handles all facets of remote desktop support from initial requests through ticketing, screen sharing, progress tracking, problem solving, and reporting. Progent provides service desk support at a significant discount off Progent's normal desktop support rates, and Progent can provide the option of fast on-demand escalation to Level 2 and Level 3 experts to handle challenging issues.

    Progent's Help Desk Co-management services make it possible for your IT organization to share the load for Help Desk services seamlessly between your IT staff and Progent's nationwide pool of seasoned desktop support engineers and matter experts (SMEs). Progent's shared Help Desk service is an advanced support solution based on the top professional services automation (PSA) tool for handling service requests, ticketing, accountability, progress tracking, and metrics.

    Progent's Call Center staff of veteran network consultants provides your workers in Brighton United Kingdom fast communication with a dependable network service resource with years of background delivering telephone-based help and remote diagnostics for networks based on Microsoft Windows, Cisco, macOS and OS X, UNIX, or Linux products. Progent's mission is to earn the Help Desk Call Center the reputation as a crucial enabler of business performance, and Progent's policy is to resolve instead of merely annotate IT problems.

  • Applications Support: Training, Customization, and Integration
    Progent's Applications Consulting Group offers online professional engineering support and training in key application areas that include ERP, MRP, customizing accounting packages, and Customer Relationship Management. Progent also offers expertise, programming, and education for familiar Microsoft business applications including Microsoft CRM, Project, Microsoft 365 Word, and Office Excel. To learn more about Progent's consulting, programming, and education offerings, go to Progent's Business Application Experts Services.

  • Unified and Automated Administration of Hybrid Cloud Networks
    System Center unifies and automates the management of hybrid cloud environments by offering comprehensive integration with Windows Server 2022 servers, Windows 10 and Windows 11; seamless integration of multi-OS networks that include various Linux distributions, Hyper-V and VMware; and better cloud support such as closer integration with Intune for Apple iPhone and Google Android smartphone management plus native integration with Microsoft Operations Management Suite for cloud-enhanced analytics and reporting. Progent's System Center consulting experts offer advanced remote and on-premises expertise for all elements of System Center2including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist you to plan and install a new implementation of Microsoft System Center2, extend or optimize an existing one, upgrade efficiently from an earlier release of System Center, or troubleshoot your System Center solution.

  • Online Hybrid Network Monitoring and Reporting Support
    Progent can deliver organizations in Brighton United Kingdom online IT infrastructure monitoring by providing System Center Operations Manager (SCOM) consulting. Progent can customize Operations Manager to accommodate your environment so your network maintenance is proactive and automated. By anticipating emerging trouble spots before they result in crashes, proactive monitoring can head off inconvenient and expensive service crises. Progent can also utilize system monitoring products such as Nagios and MRTG to analyze UNIX/Linux, Solaris, or macOS and OS X environments, Microsoft Windows environments, or systems powered by multiple operating systems.
How Your Brighton Company Can Contact Progent's Online Service Experts
To get in touch with Progent about emergency remote support with Windows, macOS and OS X, or Linux computer systems, visit Progent's Urgent Phone-Based Help, call 1-800-993-9400, or see Contact Progent. For organizations and new ventures in Brighton United Kingdom, Progent's online computer support specialists are ready to provide expert and cost-effective system support the instant your business requires it. More than two decades of providing online repair services has earned Microsoft Partner status for Progent's consulting experts and has helped Progent to acquire world-class troubleshooting skills and to refine remote connectivity tools to solve IT problems quickly while eliminating the expense and lost productivity that comes with in-person service calls.

Even if your Brighton organization works with a regular independent support technician or employs an in-house organization that can deal with the majority of network issues, Progent's Microsoft and Cisco certified consultants are available to offer a convenient and seamless virtual extension of your on-site resources in cases when your regular IT support personnel either don't have the availability or the experience to deal with unexpected network emergencies or particularly tough integration projects.

Benefits of Progent's Network Help for Organizations in Brighton United Kingdom
Progent's remote technical help services enable your Brighton company to realize the advantages of on-call, enterprise-grade IT support without the cost of managing an in-house IT staff. Your network will derive greater business value by becoming increasingly reliable, efficient, and secure. Advantages to your business include:

  • Seamless virtual expansion of your local IT resources
    With most companies in Brighton United Kingdom, nearby computer service providers, whether made up of independent consultants or a full-time maintenance staff, can take care of typical network issues. However, serious problems can spring up when local resources are overstretched or absent, and some trouble may stem from technology that is beyond the scope of your local support technicians. In these situations, Progent's online service specialists offer a convenient, quick, and affordable way to augment your local resources and to pass on useful knowledge to improve your ability to deal with future problems locally.

  • Reduced Dependence on Freelance Service Providers
    For IT support, smaller organizations often rely on independent freelance service providers. While independent service people have less overhead than big consulting companies and can afford to charge lower rates, they are sometimes overbooked, making it impossible to respond rapidly to crisis situations. If an independent consultant is busy with another client, ill, on vacation, or in training, the absence of backup help may force your company to go without assistance during an emergency. As your company grows, network downtime and trouble with vital applications become more costly. The money you thought you were conserving on a freelancer can be consumed fast by lost productivity. Progent offers a reliable source of backup service expertise to insure your IT system remains up and running.

  • Create a Scalable Basis for Seamless Growth
    Companies often begin with an IT system created on a shoestring budget. Without a scalable infrastructure, slap-dash fixes can get piled on top of a weak foundation. When a network grows, stability and scalability issues can hinder the productivity of the business. Such badly designed environments need careful assessment, intelligent long-term planning, and wide IT expertise to evolve to a system architecture able to provide the solid foundation to meet vital business requirements and facilitate future growth.

  • Work with Solution Providers Rather Than Technology Resellers
    Smaller businesses require guidance and technical training to negotiate an ever more complicated array of technology alternatives available for promoting business growth and improving productivity. They do not need a network engineer who is motivated to earn a commission on a certain vendor's products. Network consulting and product sales can lead to a situation where the proposed solution is designed around a predetermined technology rather than the genuine needs of a client. Progent eliminates these conflicts by selling only services instead of products. This allows Progent to match technical expertise with the best needs of clients.

How Is Progent Different from Other Service Firms?
Progent is a Microsoft Certified Partner support company and Progent's number of employees, range of technical knowledge, refined remote support software, and understanding of corporate IT allow offices to escape the pitfalls of exclusive reliance on smaller service firms, independent freelance consultants, or limited internal IT help.

Progent stands out by providing:

  • Best Practices
    Progent's staff of Microsoft and Cisco Certified consultants average more than a decade of real-world professional experience, at the forefront of IT support, executing a broad variety of IT projects for an extensive mix of clients. Every Progent consultant shares a refined set of personal best practices which are combined into company-wide best practices standards that Progent teaches its consulting staff. This guarantees that you get not only expert IT help, but also a support engineer with field-tested methods for applying computer knowledge to solve real-world network problems quickly.

  • Value Pricing
    Progent's pricing policy is to charge for remote support and in-person help per minute. Consequently, you owe exclusively for received services. Progent does not demand a more expensive rate for off-hours or emergency service, and inside California or in regions where Progent offers in-person support, Progent does not charge for travel time except for emergency calls where on-site work is less than four hours. Also, Progent applies no initialization fee and requires no monthly commitment for services provided during normal business hours. Many support organizations demand substantial minimum fees or charge for every fifteen minutes or longer. Progent's fine granularity eliminates big invoices for fast fixes so you won't be forced to allow simple problems to fester.

  • Complete Documentation of Delivered Services
    Progent has created a comprehensive support reporting system that stores and organizes detailed documentation for all billed support activities. Unlike some freelance consultants or small support organizations who provide minimal documentation or details of tasks done, each service provided by Progent is accompanied by comprehensive documentation. Every Progent staff member has use of the support documentation transmitted by every staff member to every customer. The discipline of detailing and archiving support activity results in more efficient support and avoids a slew of typical problems such as when a support customer is virtually held captive to a consultant who refuses to let go of the keys to the kingdom.

  • 24x7 Server Monitoring with Microsoft System Center Operations Manager
    Progent is one of the only consulting firms to provide round-the-clock network monitoring services based on MS System Center Operations Manager. Microsoft System Center Operations Manager allows your computer support to be proactive rather than reactive. By uncovering potential issues before they result in downtime, network monitoring can keep your information network from painful and expensive service disruptions.
How Does Our Company Start Receiving Online Network Support from Progent?
To initiate Progent's online help services or to learn more about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent need for network help, visit Immediate Online Support.



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    ProSight Data Protection Services ECHO offer small and mid-sized businesses an affordable end-to-end solution for reliable backup/disaster recovery (BDR). For a fixed monthly price, ProSight DPS automates and monitors your backup processes and allows rapid recovery of critical files, applications and virtual machines that have become lost or corrupted due to component failures, software glitches, disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises device, or to both. Progent's disaster recovery specialists can deliver advanced expertise to configure ProSight DPS to to comply with government and industry regulatory standards like HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can assist you to restore your critical data.

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    Progent's Windows 11 consultants can provide a range of services to support Windows 11 including cloud integration, mobile device management, telecommuter access, security and compliance, streamlined deployment, and Call Center support services.

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    Progent's Microsoft certified experts provide small and medium size businesses enterprise-level consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows you to deliver critical software rapidly and reliably to specified workers, lower product costs and stay compliant by understanding patterns of usage, enhance Windows security by increasing your awareness of weak points and by delivering targeted updates, manage your external workforce through industry standards independent of connection or location, and lower operational expenses by fully utilizing the administrative functions built into Windows. Progent's SMS engineers can show you how to use SMS economically for automated software and application deployment, security patch control, and asset monitoring management including program and appliance inventory.

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    Microsoft allows you to create transparent hybrid environments that combine Microsoft 365 Exchange Online and local Exchange deployments. This allows you to have specific Exchange mailboxes located on your physical datacenter and other mailboxes resident on Microsoft 365. Progent's certified Exchange consulting team can help your organization with any facet of planning, integrating and troubleshooting your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange consultants can provide occasional expertise to help you resolve challenging technical issues and also can provide comprehensive project management outsourcing to make sure your hybrid Microsoft 365 Exchange solution is carried out on time and on budget.

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    Lync Server 2013, now called Skype for Business, allows organizations of all sizes to build a centrally managed and protected communications environment that supports the modern BYOD computing model with instant messaging, real-time presence, audio/video and web conferencing with application sharing, as well as IP and PSTN calling across a broad range of stationary PCs and mobile endpoints. Progent's Microsoft-certified Lync 2013 experts and system integrators can assist your company to evaluate the advantages of Lync Server 2013, design an on-premises, cloud-resident (with Microsoft Lync Online) or mixed topology suitable for your present and long-term goals, implement Lync 2013 in a way that expedites your ROI, and deliver custom online and onsite training to your management staff and end users. Progent has expertise in critical pieces of a Lync Server 2013 solution that include Windows Server, SQL Server Express and Exchange, and Progent can assist your organization to combine Lync Server 2013 with key Microsoft Office and Microsoft 365 apps including Outlook clients and PowerPoint.

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    Progent's Duo services incorporate Cisco's Duo technology to protect against compromised passwords by using two-factor authentication. Duo supports single-tap identity verification with Apple iOS, Google Android, and other personal devices.

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    Progent's ProSight Virtual hosting services offer small and midsize companies a range of advantages including lower capital costs, savings on operational expense, better management focus, enterprise-class protection, enhanced availability, and regulatory compliance.

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    Progent provides small and medium size organizations professional consulting for Intrusion Protection Systems and IPsec VPN products from major firewall and VPN security companies including WatchGuard, Juniper, and Symantec. Progent can help you design a comprehensive security strategy and choose appropriate technologies from a variety of vendors to support your security goals while staying within your spending limits.

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    Progent's ProSight Email Guard uses the technology of top data security vendors to provide web-based management and comprehensive security for all your inbound and outbound email. The hybrid structure of Progent's ProSight Email Guard integrates a Cloud Protection Layer with a local security gateway appliance to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The cloud filter serves as a first line of defense and blocks the vast majority of threats from making it to your security perimeter. This decreases your vulnerability to external attacks and saves system bandwidth and storage space. Email Guard's on-premises security gateway device adds a deeper layer of inspection for inbound email. For outbound email, the onsite security gateway offers AV and anti-spam filtering, DLP, and encryption. The local security gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that stays inside your security perimeter.

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    Progent's Power BI experts can assist you to design, install, maintain, update or debug your Power BI business analytics solution. Progent's database experts can assist you to organize your source data for Power BI visualizations. Progent can assist you build and manage a local, cloud, or hybrid network model to run Power BI.

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    Progent's Mac networking engineers can assist you with a broad array of network foundation areas including network architecture, off-site and mobile connectivity, internetwork communication, protection, and new technologies such as VoIP and high-speed wireless connectivity. For company networks built solely on Mac OS X or for environments incorporating a mix of Mac, Linux/UNIX and Windows powered servers and desktops, Progent has the knowledge and depth to deal with the complexity of planning, integrating, and maintaining a network infrastructure that is robust, safe, productive and aligned with your corporate objectives. Progent can show you how to configure Apple's Xserve enterprise servers, Xserve RAID zero-downtime storage systems, and Xsan storage area network systems. Progent can also provide skilled experts to help you with Cisco routers and switches.

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    • Windows Server 2008 BranchCache Consultant
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    Microsoft Windows Server 2008 R2 offers outstanding levels of performance, protection, fault tolerance, scalability, and flexibility that improve productivity of on-site, remote, and mobile users. Progent's Microsoft-certified experts can deliver cost-effective remote consulting, technical support, and training services to help your company to plan, execute, and maintain Windows Server 2008 R2 to add substantial strategic value to your network.

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    Small to mid-sized businesses can now get all the benefits of Microsoft Operations Manager 2007 and also have fast access to Progent's Microsoft certified network support professionals. With Progent's economically priced network support packages, mid-size businesses can select a basic co-sourcing package built around System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing package. Progent offers expertise in System Center Operations Manager to offer small company networks world-class availability, protection and productivity.

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    Progent's ProSight Email Guard uses the technology of leading data security companies to deliver web-based control and comprehensive protection for all your email traffic. The powerful architecture of Progent's Email Guard managed service combines cloud-based filtering with a local security gateway appliance to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The Cloud Protection Layer serves as a first line of defense and blocks most unwanted email from reaching your network firewall. This reduces your vulnerability to external threats and conserves system bandwidth and storage. ProSight Email Guard's on-premises security gateway device provides a deeper level of inspection for inbound email. For outbound email, the on-premises security gateway offers AV and anti-spam protection, protection against data leaks, and encryption. The onsite security gateway can also help Exchange Server to track and safeguard internal email that stays inside your corporate firewall.

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    Monitoring and Reporting Onsite Technical Support

    Remote 24x7 monitoring, proactive alarms, and actionable reports are crucial to maintaining the health of your IT system and eliminating unnecessary and costly downtime. Remote Monitoring and Management (RMM) solutions have advanced to the point that companies of any size can get a level of protection that was previously limited to large enterprises. Progent can provide a variety Remote Monitoring and Management options delivered as economical services designed to assist you to detect and fix a most IT network problems before they can disrupt your business.

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    Progent's certified ISA Server consulting experts have extensive experience creating corporate security solutions for information systems with many sites, mobile workers, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall consultant is ready to help your small or mid-size company plan and implement an installation of Microsoft ISA Server 2004 that meets your information security requirements without limiting your network.

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    The Progent Test and Training Lab at the QTS (formerly Herakles) Internet Data Center is available for testing line-of-business applications, creating cost-effective system upgrade methodologies, evaluating and optimizing performance, designing or verifying disaster recovery solutions, resolving compatibility problems, and building training environments for new products and technologies. For Progent customers who lack sufficient in-house resources to configure proper pilot systems, Progent's Test and Training Lab cuts capital costs and engineering risk and helps keep vital IT projects on schedule.

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    Progent's Citrix-certified consultants can assist your business to design, install, administer, and support a virtual Windows application delivery system built on Citrix XenApp. Progent's Cisco CCIE network engineers can help you enhance your network infrastructure for delivering server-side and client-side applications, and Progent's datacenter management and support consultants can assist you to administer and maintain an off-site datacenter that offers high availability, advanced security, and fast recovery.

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    Cisco's network security and offsite access products for small companies represent a complete line of manageable security solutions to help safeguard your wired and wireless information system. Cisco's VPN line features switches, firewalls, intrusion detection devices and Virtual Private Network appliances. Progent's professional consulting staff includes experienced specialists with Cisco Certified Internetwork Expert and CCNP qualifications who are able to help your business to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and additional Cisco security technologies that align best with your business objectives.

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    Progent offers two low-cost service bundles designed to enable small companies to receive an impartial network security evaluation from a certified security consultant. With Progent's External Security Inventory Checkup, a security engineer administers an extensive examination of your IT infrastructure from outside your firewalled perimeter to uncover possible risks in the security posture you present to the public. With Progent's Internal Security Inventory Checkup, a certified security professional executes a network scan from a secure computer inside your company firewall to assess your exposure to internal assaults. Both security inventory services are set up and run from a protected remote location.

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    Progent's Microsoft certified support team can show you how to design and deploy an efficient in-place Exchange Server 2007 migration plan that avoids productivity disruption, simplifies ongoing support demands, and makes your Exchange Server 2007 easy to administer. For complicated multiple server or multi-location migrations, Progent has the background to complete your project rapidly and economically. Progent's Microsoft Exchange 2007 support, repair, and design services include assistance with the integration of third-party enhancements of Exchange 2007 Server and the design of unified messaging implementations powered by Microsoft Exchange Server 2007.

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