Fast and Affordable Online Technical Support for Brighton United Kingdom Computer Networks
Fast Online Consulting for Brighton SystemsFor businesses located in Brighton United Kingdom, Progent offers online technical support for information systems based on any mix of Microsoft Windows, Cisco, macOS and OS, or Linux technology. Progent's Microsoft Certified consulting experts have provided online troubleshooting to businesses in all 50 states in the United States. (See recommendations from Progent's customers.) In addition, Progent can furnish the expertise of Cisco CCIE-qualified network specialists to handle complex infrastructure problems, plus the services of CISA and CISSP-qualified security experts to help with high-level security architecture and troubleshooting issues.

Progent's online support engineers provide excellent value due to the fact that they possess the practical experience and are equipped with the sophisticated technology required to resolve most information system issues quickly. This lowers direct costs since service calls require fewer billable minutes. Remote help also eliminates the expense of sending an engineer to your site. Your organization benefits additionally with indirect expenses by reducing or eliminating network downtime and related costs resulting from business disruption, disgruntled customers and vendors, idle employees, and de-focused executives. Progent's advanced remote technical support expertise is especially helpful in environments that depend on public clouds for critical infrastructure or software such as Microsoft Azure, Microsoft 365 Exchange Online, Amazon Web Service, Google Cloud, or where onsite IT support may not be an alternative.

Progent's pricing policy for online help is designed to leverage your IT service dollar. Progent bills by the minute for telephone-based assistance, so you are charged just for the services that you receive. In contrast to many online service firms, Progent asks for no startup charge or minimum job duration. Progent's one-minute granularity and clean model for pricing save you from scenarios where speedy. minor repairs somehow turn into major tabs. Progent's penchant for dealing with problems efficiently means your business saves cash.

Progent's Online Consulting and Technical Support Services
Over the years, Progent has mastered an array of customized tools and field-tested methodologies which allow the highest level of efficiency for online engineering help and troubleshooting for computer networks of any size. Progent provides secure VPN support for VPN gateways from multiple popular sources such as Microsoft, Cisco, SonicWall and Checkpoint. Secure VPN connectivity enables the experts of Progent's online support team to connect to your network without breaching network security.

Progent's advanced technical support reporting system includes comprehensive histories for the support that Progent's clients have been provided. Progent's authorized service personnel have the benefit of the specifics of services provided to each client by every consultant. This archive of issues and fixes is organized as a quickly searchable proprietary database that permits Progent's remote support engineers to communicate their knowledge company-wide to make sure that the quality of Progent's support grows daily. Progent's advanced certifications and working relationships with important technology companies including Cisco and Microsoft open up other extensive technical databases and permit quick response from vendors' internal engineering staff so Progent's online service experts are able to come up with the most efficient solutions quickly.

Online support offered by Progent to businesses in Brighton United Kingdom include:

ProSight Flat-rate IT Services for Small and Mid-size Organizations
Progent provides a selection of affordable, fixed-price services intended to enable small and medium-size businesses to benefit from the same advanced technology deployed by many of the industry's leading enterprises. The ProSight suite of network monitoring and management services addresses all critical areas of modern networking such as email content filtering, behavioral-based threat defense, cloud-based backup and disaster recovery, infrastructure monitoring and management, virtual server cloud hosting, and IT asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint detection and response (EDR) solution that incorporates SentinelOne's cutting edge behavior machine learning tools to guard endpoints as well as servers and VMs against new malware attacks like ransomware and file-less exploits, which routinely escape traditional signature-based AV tools. ProSight ASM protects local and cloud-based resources and offers a single platform to address the entire malware attack progression including protection, detection, containment, cleanup, and post-attack forensics. Top features include single-click rollback using Windows VSS and automatic system-wide immunization against newly discovered attacks. Progent is a SentinelOne Partner, dealer, and integrator. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense based on SentinelOne technology.

  • ProSight Enhanced Security Protection: Endpoint Security and Exchange Filtering
    Progent's ProSight Enhanced Security Protection (ESP) services offer economical multi-layer protection for physical servers and VMs, desktops, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and advanced machine learning for round-the-clock monitoring and responding to cyber assaults from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alarms, device control, and web filtering via leading-edge tools packaged within one agent managed from a single control. Progent's security and virtualization consultants can assist you to plan and configure a ProSight ESP environment that meets your company's unique requirements and that allows you prove compliance with government and industry information protection regulations. Progent will help you specify and implement policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that require immediate attention. Progent's consultants can also assist you to set up and verify a backup and restore system like ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint security and Exchange filtering.

  • ProSight Data Protection Services (DPS): Managed Backup and Recovery
    Progent has partnered with leading backup technology vendors to create ProSight Data Protection Services, a family of subscription-based management offerings that provide backup-as-a-service. ProSight DPS products manage and monitor your backup operations and allow non-disruptive backup and rapid restoration of important files/folders, applications, images, plus virtual machines. ProSight DPS lets you avoid data loss caused by equipment breakdown, natural calamities, fire, cyber attacks such as ransomware, user mistakes, ill-intentioned insiders, or software glitches. Managed backup services available in the ProSight Data Protection Services portfolio include ProSight Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight DPS ECHO Backup based on Barracuda purpose-built storage, and ProSight DPS MSP360 Hybrid Backup. Your Progent service representative can help you to determine which of these managed services are most appropriate for your network.

  • Progent's Patch Management: Software/Firmware Update Management Services
    Progent's managed services for patch management provide organizations of any size a versatile and cost-effective solution for assessing, validating, scheduling, applying, and documenting updates to your dynamic IT network. Besides maximizing the protection and reliability of your computer environment, Progent's patch management services free up time for your IT team to focus on more strategic initiatives and tasks that derive the highest business value from your network. Learn more about Progent's patch management support services.

  • ProSight Duo Two-Factor Authentication: Access Security, Endpoint Policy Enforcement, and Secure Single Sign-on
    Progent's Duo MFA managed services incorporate Cisco's Duo cloud technology to protect against stolen passwords by using two-factor authentication (2FA). Duo supports single-tap identity confirmation with Apple iOS, Android, and other out-of-band devices. With 2FA, when you sign into a secured application and enter your password you are asked to confirm who you are on a device that only you possess and that uses a different ("out-of-band") network channel. A wide selection of devices can be utilized as this added means of ID validation including a smartphone or wearable, a hardware/software token, a landline telephone, etc. You can designate several validation devices. For details about Duo identity authentication services, visit Cisco Duo MFA two-factor authentication (2FA) services.

  • ProSight Reporting: Real-time Reporting for Ticketing and Network Monitoring Applications
    ProSight Reporting is an expanding suite of real-time and in-depth management reporting plug-ins designed to integrate with the industry's top ticketing and remote network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting uses Microsoft Graph and utilizes color coding to surface and contextualize key issues such as inconsistent support follow-through or endpoints with out-of-date AVs. By identifying ticketing or network health concerns concisely and in near-real time, ProSight Reporting enhances network value, reduces management overhead, and saves money. For details, see ProSight Reporting for ticketing and network monitoring applications.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of top data security companies to provide web-based control and world-class security for your inbound and outbound email. The powerful structure of Email Guard combines a Cloud Protection Layer with an on-premises security gateway device to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps most unwanted email from making it to your security perimeter. This reduces your vulnerability to inbound threats and conserves system bandwidth and storage. Email Guard's on-premises gateway appliance provides a further level of inspection for inbound email. For outgoing email, the on-premises gateway offers AV and anti-spam protection, DLP, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that stays inside your security perimeter. For more information, visit ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progent's ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for small and mid-sized organizations to map out, monitor, optimize and troubleshoot their networking appliances such as routers and switches, firewalls, and access points plus servers, printers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network diagrams are kept updated, copies and manages the configuration of almost all devices connected to your network, monitors performance, and sends notices when potential issues are discovered. By automating complex management activities, ProSight WAN Watch can cut hours off common tasks like network mapping, expanding your network, finding devices that need important software patches, or identifying the cause of performance issues. Learn more about ProSight WAN Watch infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progent's server and desktop monitoring service that uses advanced remote monitoring and management (RMM) technology to keep your network running at peak levels by tracking the state of vital computers that power your business network. When ProSight LAN Watch detects an issue, an alert is transmitted immediately to your specified IT management staff and your Progent engineering consultant so that any looming problems can be resolved before they can impact your network Learn more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small business can have its critical servers and applications hosted in a secure fault tolerant data center on a high-performance virtual host set up and managed by Progent's IT support experts. With the ProSight Virtual Hosting service model, the client owns the data, the operating system platforms, and the applications. Since the environment is virtualized, it can be ported immediately to a different hardware environment without a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, you are not tied one hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, find and safeguard data related to your IT infrastructure, processes, applications, and services. You can instantly locate passwords or serial numbers and be warned automatically about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your IT infrastructure documentation, you can save up to 50% of time wasted searching for critical information about your network. ProSight IT Asset Management includes a centralized location for holding and sharing all documents related to managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether you're planning enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you require as soon as you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable way for small and mid-size businesses to get an unbiased assessment of the health of their IT system. Powered by a selection of the leading remote monitoring and management tools available, and overseen by Progent's world-class group of information technology experts, ProSight Network Audits show you how well the deployment of your essential network assets conform to leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate benefits like a cleaner Active Directory system. Both also come with one year of state-of-the-art remote network monitoring and management (RMM). Advantages can include easier network management, better compliance with government and industry security regulations, higher utilization of network resources, quicker problem resolution, more dependable backup and restore, and increased uptime. Read more information about Progent's ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is an affordable service centered on a brief discussion with a Progent information assurance consultant. The fact-finding interview is designed to assess your company's preparedness to stop or recover rapidly after an assault by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you personally to collect information concerning your existing AV defense and backup system, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can apply best practices to deploy a cost-effective AV and backup/recovery environment that meets your company's requirements. For details, see Progent's ProSight Ransomware Preparedness Report.

Additional Support Services Available from Progent
Progent offers the skills of world-class online consulting experts for special information technology projects. Progent's rates for ongoing consulting tasks are determined according to the level of expertise of the engineers assigned. Progent's experience with these important fields of computer technology enables clients to execute critical initiatives within budget and on schedule. Progent's special online engineering solutions include:

  • Help Desk Call Center Services
    Progent's Help Desk service options for companies with environments that incorporate Microsoft Windows, Cisco, macOS and OS X, or UNIX/Linux platforms include full-service Call Center services, co-managed Help Desk support services, and Helpdesk operations consulting. Progent's Standard Help Desk Services offer smaller organizations a complete service desk solution that handles all facets of remote desktop technical support from initial requests through trouble ticket generation, screen sharing, progress tracking, problem solving, and reporting. Progent offers call desk services at a significant discount off Progent's regular Level 1 desktop support rates, and Progent offers the option of fast as-needed escalation to subject matter experts to resolve the most problems.

    Progent's Help Desk Call Center consulting expertise can aid you in establishing an effective new Help Desk or improving your current organization, evaluating or customizing Help Desk Call Center application software to handle the unique needs of your business, or providing occasional phone support personnel to supplement your existing Help Desk team during demanding events such as software migrations, mass upgrades, or installing new applications.

    Progent's Call Center staff of veteran information technology consultants offers your clients in Brighton United Kingdom instant contact with a large support group with years of background providing telephone-based consulting and remote repair service for computer environments powered by Microsoft, Cisco, Apple macOS and OS X, UNIX, or Linux components. Progent's focus is to earn the Help Desk Call Center perception as a solid driver of company performance, and Progent's aim is to solve instead of merely report IT problems.

  • Business Applications Support: Education, Programming, and Integration
    Progent's Applications Experts Group can supply remote and in-depth engineering support and education in key business application areas such as Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can deliver expertise, customization, and training for familiar Microsoft business applications including CRM, Office Project, Office Word, and Microsoft 365 Excel. To learn additional information on Progent's expertise, customization, and education offerings, refer to Progent's Applications Experts Group.

  • Unified and Streamlined Administration of Hybrid Cloud Environments
    Microsoft System Center centralizes and automates the management of hybrid cloud environments through comprehensive support for Windows Server 2022 servers, Windows 10 and Windows 11; cohesive management of heterogeneous environments that include Linux, Hyper-V and VMware vSphere; and expanded cloud support including closer integration with Microsoft Intune for iPhone and Google Android smartphone administration plus built-in integration with Microsoft Operations Management Suite for cloud-enhanced analytics. Progent's System Center consultants can provide advanced remote and onsite expertise for all elements of System Center2including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can assist organizations of any size to design and configure a new implementation of Microsoft System Center2, extend or tune your current one, upgrade efficiently from a previous release of System Center, or troubleshoot your System Center environment.

  • Remote IT Infrastructure Monitoring and Reporting Services
    Progent offers organizations in Brighton United Kingdom online hybrid network monitoring by providing System Center Operations Manager (SCOM) consulting. Progent can adapt SCOM to suit your business so your computer maintenance is proactive rather than reactive. By spotting potential problems before they result in crashes, automated monitoring can avoid inconvenient and costly information system crises. Progent can also deploy server and infrastructure monitoring products such as Nagios and MRTG to troubleshoot UNIX, Linux, Sun Solaris, or macOS and OS X environments, Microsoft Windows environments, or networks that incorporate multiple platforms.
How Your Brighton Company Can Contact Progent's Online Support Professionals
To get in touch with Progent about urgent phone-based expertise with Microsoft, Apple macOS and OS X, or Linux/UNIX environments, visit Progent's Nationwide Remote Help, call 1-800-993-9400, or refer to Contact Progent. For companies and new businesses in Brighton United Kingdom, Progent's online computer support engineers are ready to deliver effective and affordable IT help the instant your organization requires it. More than two decades of providing remote technical assistance has earned Microsoft Partner certification for Progent's team of engineers and has allowed Progent to develop world-class troubleshooting capability and to fine tune remote connectivity tools to repair computer problems quickly while avoiding the expense and lost productivity that comes with on-site service visits.

Even if your Brighton company works with a local independent consultant or maintains a full time organization that can handle the majority of computer problems, Progent's Microsoft and Cisco certified consultants are available to offer a convenient and seamless virtual expansion of your on-site resources in cases when your usual IT support personnel either don't have the bandwidth or the experience to handle unexpected network crises or especially challenging integration problems.

Features of Progent's Remote Computer Services for Brighton United Kingdom
Progent's phone help, Internet-based troubleshooting, network security consulting, and system administration services give businesses in Brighton United Kingdom unparalleled leverage for your IT budget. Whether you require one-time phone help and Internet-based network repair or ongoing Help Desk services and system administration, Progent's experts can deliver your business world class IT support while permitting you to avoid the expense and administration overhead of maintaining a large in-house IT organization. Key features of Progent's online help program include:

What Makes Progent Different from Other Service Organizations?
Progent is a Microsoft Certified Partner support company and Progent's head count, breadth of technical background, refined support tools, and familiarity with corporate IT allow companies to avoid the limitations associated with exclusive dependence on smaller service organizations, independent freelance service providers, or over-stretched in-house resources.

Progent adds value by providing:

How Does Our Company Start Receiving Online Network Support from Progent?
To get started with Progent's online help offerings or to learn more about Progent's online support programs, call Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent requirement for network help, visit Immediate Online Support.



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