Consulting Support for BlackBerry Environments
BlackBerry Support ServicesBlackBerry wireless PDAs were once one of the most successful solutions for maintaining location-independent access to messaging, calendars, web-based programs, and other critical business data. Progent can provide Brisbane, Queensland companies the expertise of BlackBerry-certified experts who can assist organizations to manage their BlackBerry deployments or migrate efficiently to a modern mobile platform.

As the complexity of small business networks has increased, and as the need for world-class security, dependability, and recoverability has grown to be the standard for companies of any size, effective deployment and maintenance of BlackBerry technology has become more difficult. To handle issues such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with diverse email systems and corporate databases, small businesses frequently resort to outside support firms who specialize in RIM BlackBerry integration and troubleshooting.

Progent offers the services of BlackBerry-certified consultants who can help small organizations to design, administer, and repair BlackBerry environments affordably and effectively, dispensing with the necessity for an internal BlackBerry solutions specialist and reducing the expense and hassle of maintaining mobile workers. Progent's BlackBerry specialists have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security specialists. This breadth of experience, combined with Progent's proven remote service delivery capabilities, provides small businesses a budget-friendly alternative for integrating BlackBerry products productively into their information network.

Progent's consultants can assist your company with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange Server setup so that your data and messaging infrastructure function optimally with BlackBerry Enterprise Server. Progent can also assist you to migrate from older editions of BlackBerry and Microsoft technology, set up streamlined management tools to help you track and support BlackBerry smartphones across your business, define security policies that make sense for your business, develop custom mobile applications, and make sure that your IT network architecture is properly designed to handle your BlackBerry clients. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry data is incorporated in your scheduled backup procedures in order that it can be restored rapidly and safely.

Consulting and Technical Expertise for BlackBerry Enterprise Server
BlackBerry BES Server simplifies management and support of RIM BlackBerry smartphones, providing a single platform for handling critical jobs like device deployment, updates, and deactivation while also offering a strong foundation for security and high availability. BlackBerry BES Server supports seamless communication between Exchange, Novell GroupWise, or Lotus Domino messaging servers and BlackBerry users and allows wireless synchronization.

RIM BlackBerry BES Server Configuration Help

BlackBerry Enterprise Server includes a variety of data protection options beginning with automatic encryption of information transmitted between a BlackBerry device and BlackBerry BES Server based on Advanced Encryption Standard (AES) or Triple Data Encryption Standard. BlackBerry BES Server also allows great versatility in selecting levels of protection to match the special needs of your network. Progent's BlackBerry certified consultants can help your company to choose powerful security features and activate them remotely. Examples of these over-the-air configurable security features are:

  • Disable a BlackBerry device
  • Wipe data from a lost device
  • Lock out Bluetooth
  • Enable built-in defenses against malware

BlackBerry Enterprise Server also provides versatility in determining ways to keep mobile users from installing or running unsecure or prohibited programs. Progent can help you to select protective processes such as:

  • Specify exactly what applications are allowed on the device
  • Prevent third-party software from using persistent memory on the smartphone
  • Determine which resources external programs can use on the BlackBerry device
  • Limit the types of connections third-party programs running on the BlackBerry smartphone can initialize
  • Block all external programs from being loaded or executed on the BlackBerry device

How Progent Can Assist You to Manage and Troubleshoot Your BlackBerry Solution
Progent can provide a seasoned BlackBerry support who has been awarded certifications from Research in Motion in all major facets of BlackBerry integration. Progent's BlackBerry support skills span areas from resolving synchronization issues to designing mobile productivity solutions built around BlackBerry BES Server. These BlackBerry credentials and their respective skill sets include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for installing, administering, tracking, and maintaining one or several BlackBerry Enterprise Servers in a messaging environment powered by Exchange Server. Progent's BlackBerry consultant offers expertise in important areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can show you how to install and delete BlackBerry device clients on Microsoft Exchange and Windows Active Directory, set up, track, and manage BlackBerry BES Server, administer BlackBerry handhelds and user accounts, archive and manage storage groups, configure permissions, set up the Mobile Data System (MDS) and Instant Messaging, implement push and pull access control lists, control Exchange Server data flow, generate, edit, and apply WLAN and VPN configurations, implement SNMP traps, and produce management reports to summarize SNMP results.

Progent's BlackBerry engineer can support your BlackBerry solution in a variety of environments that can include Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ConsultingProgent offers the support of a BlackBerry Certified Solution Designer to assist you to plan, install, test, repair, and produce documentation for a wireless environment based on the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's advanced consulting support services for BlackBerry include business and technology requirements assessment, system design, installation strategy and execution, performance optimization, design of a high-availability environment, information backup and business recovery planning, and security design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your operational objectives and to design a mobile wireless system that fits within your IT budget and supports your business plans. Progent can explain the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's ability to support a BlackBerry Enterprise Server, help your organization to determine which administration model and physical components match your needs, and analyze your email and messaging environment configuration. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make smart choices about options for software editions, processors and storage, network architecture, and application configuration.

To optimize network security, Progent's BlackBerry-certified expert can assist you to select and configure sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-certified security engineers to perform network-wide security assessment and compliance testing and suggest enhancements to support your BlackBerry solution.

Contact Progent to Get Support from a BlackBerry-Certified Professional
In order to ask Progent about professional support for BlackBerry mobile wireless technology, call 1-800-993-9400 or refer to Contact Progent.

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    Progent's ISSAP Premier security consultants, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP status as a result of thorough testing and significant work with information security architecture. ISSAP security experts possess comprehensive understanding of access control mechanisms and techniques, telecommunications and network infrastructure protection, cryptography, needs evaluation, business continuity planning (BCP) and DRP, and physical security integration. Progent's ISSAP-certified security consultants can assist your company with all phases of secure network architecture.

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    MS Communications Server provides IM and presence as part of an extensible, enterprise-grade package offering advanced security, transparent compatibility with popular Microsoft products, an expandable, standards-based development environment, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Your organization can benefit from cost savings and improved business efficiencies, enhanced worker productivity, and stronger intellectual property protection with this easy-to-manage, highly available IM platform. Effective deployments of Microsoft Office Communications Server call for careful planning and thought prior to roll out. Progent's Microsoft-certified consultants can deliver the expertise needed to deliver all the advantages of Office Communications Server across your whole organization.

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  • Forefront Threat Management Gateway 2010 Professional
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    Forefront TMG 2010 builds on the proven security capabilities of ISA Server and offers a centrally managed Internet gateway that delivers a single-server platform for an array of security functions including an application and network layer firewall, URL monitoring and filtering, antimalware, intrusion protection, reputation services, VPN control, plus HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway includes comprehensive web security logging and reporting features, allows custom reports powered by SQL Server, integrates with Active Directory to simplify authentication and policy enforcement, and can be installed as a virtual machine to cut costs and improve recoverability. Progent's Microsoft-certified consultants can assist you to design and execute pilot and production implementations; interface Forefront Threat Management Gateway 2010 with Windows Server 2008 R2, AD, SQL Server, Microsoft Exchange Server 2010, and SharePoint; install Forefront Threat Management Gateway to operate on a virtual machine with Windows Hyper-V; and provide ongoing consulting and troubleshooting. Progent can also help you to upgrade smoothly to Forefront TMG 2010 from Microsoft ISA Server 2006 or 2004.

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  • Microsoft Certified Solaris with Windows Technology Professional
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    If your company computer system combines UNIX, Linux or Solaris technology with MS Windows, Progent can assist you to incorporate your servers into a unified environment that allows all your OS platforms to coexist for easy management, seamless dataflow, high dependability, enhanced throughput, and strong security. Progent's UNIX and Microsoft Windows integration assistance services feature network architecture integration and service, consulting for Windows services for UNIX, online server monitoring and management, remote network support and troubleshooting, in-person technical support, and Help Desk services.

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    Progent's SonicWall firewall consultants can show you how to integrate, maintain, and troubleshoot SonicWall firewall/VPN appliances including the newer SonicWall TZ and NSa families of firewalls and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISM and CISA-certified network security experts can help you incorporate SonicWall firewalls into an end-to-end network protection solution and design protection into your business operations.

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  • Technology Professional Dynamics GP VBA
    Dynamics GP ODBC Specialists

    Progent's background delivering Microsoft .NET support and Microsoft SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and other developer tools make it possible to create specialized line-of-business programs and eCommerce environments that operate seamlessly with Dynamics GP Software. Progent's Microsoft Dynamics GP/Great Plains reporting consultants can help you design reports that let you track your business more thoroughly, transforming uncooked data into useful understanding of your company and customers.

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    Progent's Apple Mac consultants can support the creative aspect of Mac computing by providing consulting services and education in imaging, sound, and motion video. Progent's consultants offer expertise in a range of Mac applications including Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special projects such as scanning or digitizing audio or video or configuring an audio/video post production facility.

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    System Center Configuration Manager automates software deployment across multiple sites, streamlines security and compliance settings management, keeps track of network assets, protects against company data leakage, provides health reporting, allows safe end-user self service, and offers a common control mechanism for managing multi-operating system ecosystems based on on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud specialists can assist your organization with any aspect of designing, installing, operating and troubleshooting a System Center Configuration Manager deployment for on-premises, cloud, or hybrid environments.

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    Progent's consultants can provide Apple macOS and Mac OS X users a variety of services such as workstation support, Apple macOS and OS X expertise, Mac integration with Windows networks, Microsoft Entourage and Exchange Server expertise, network protection services, and custom training. Progent can help businesses to upgrade to macOS from OS X or earlier versions of Apple OS X and Progent can offer help with macOS and Mac OS X application software. Progent can also assist your business with iPhone support and iPad management, or migrating to Apple's iCloud. For business networks built solely on macOS or OS X or for systems with a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to handle the complexity of designing, integrating and supporting a network environment that is reliable, secure, efficient and able to achieve your organization's objectives.

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