Consulting and Technical Support for BlackBerry Technology
BlackBerry wireless PDAs were once among the most successful solutions for maintaining location-independent access to messaging, calendars, web-based programs, and other vital business data. Progent offers Brisbane, Queensland companies the services of BlackBerry-certified consultants who can help companies to maintain existing BlackBerry environments or transition smoothly to a modern smartphone solution.
As the complexity of small company networks has increased, and as the demand for world-class protection, dependability, and disaster recovery has become the norm for companies of all sizes, effective deployment and maintenance of BlackBerry solutions has become increasingly difficult. To deal with issues like security, business continuity, and synchronization of BlackBerry handhelds with diverse email systems and company databases, small businesses often resort to outside consulting firms who specialize in RIM BlackBerry integration and troubleshooting.
Progent offers the services of BlackBerry-certified engineers who can help small businesses to plan, administer, and troubleshoot BlackBerry environments affordably and effectively, eliminating the requirement for an in-house BlackBerry solutions specialist and lowering the cost and hassle of maintaining wireless work groups. Progent's BlackBerry technology engineers have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified network security specialists. This breadth of experience, coupled with Progent's efficient remote service delivery model, provides small businesses a budget-friendly alternative for incorporating BlackBerry products seamlessly into their business information network.
Progent's experts can help your business with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your data and messaging systems work optimally with BlackBerry BES Server. Progent can also assist you to upgrade from previous editions of BlackBerry and Microsoft technology, configure streamlined administration tools to enable you to track and control BlackBerry devices across your business, recommend security policies that are right for your business, develop custom wireless applications, and ensure that your IT network infrastructure is appropriately designed to handle your BlackBerry clients. Also, Progent's business continuity specialists can help ensure that your BlackBerry data is incorporated in your scheduled backup procedures so that it can be restored quickly and safely.
Integration Services for BlackBerry BES Server
BlackBerry Enterprise Server simplifies management and maintenance of BlackBerry wireless handsets, providing a single solution for handling key jobs like smartphone deployment, upgrades, and retirement and providing a strong foundation for security and fault tolerance. BlackBerry Enterprise Server (BES) delivers transparent communication between Microsoft Exchange, Groupwise, or IBM Lotus Domino email servers and BlackBerry users and allows over-the-air synchronization.
BlackBerry BES Server includes a wealth of security options starting with advanced encryption of information transmitted between a BlackBerry smartphone and BlackBerry Enterprise Server using Advanced Encryption Standard (AES) or Triple Data Encryption Standard (Triple DES). BES Server also allows great flexibility in selecting levels of security to meet the specific needs of your mobile network. Progent's BlackBerry certified engineers can assist you to select powerful security features and enable them wirelessly. Samples of these wirelessly configurable security settings are:
- Disable a device
- Wipe information from a missing or stolen device
- Disable Bluetooth functionality
- Activate built-in defenses against malicious attacks
BlackBerry BES Server also offers versatility in selecting mechanisms to keep users from loading or running unsecure or prohibited software. Progent can help you to select protective techniques such as:
- List precisely what programs are permitted on the device
- Prevent external software from allocating non-volatile storage on the BlackBerry device
- Determine which functions third-party programs can access on the smartphone
- Restrict the kinds of connections external applications running on the BlackBerry device can establish
- Block all external software from being installed or run on the BlackBerry device
Expert RIM BlackBerry Consulting Services Available Remotely from Progent
Progent's certified RIM BlackBerry support specialists are accessible online to provide expert technical help to businesses in the Brisbane region or anywhere in Queensland. Progent's experienced remote technical support experts have helped IT organizations solve computer issues and reduce IT service costs in every state in the U.S. and established a large base of loyal customers. (Refer to Progent's customer testimonials.)
Progent offers online assistance for a broad array of technologies related to BlackBerry software and devices such as synchronization, integration with Microsoft Exchange, managing BlackBerry Enterprise Server, and strengthening mobile security. Major RIM BlackBerry credentials awarded to Progent's consulting professionals include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help you to perform common technical operations such as setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, setting up messaging filters and auto-signature, editing user accounts, upgrading BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to run with your company email software. Progent's certified experts can also help you to troubleshoot a broad array of problems associated with synchronization, device detection, messaging reconciliation, web access, wireless connections, Instant Messaging, workstation software installation, and Desktop Redirector.
As a leader in providing nationwide remote technical assistance for small company IT networks, Progent offers quick and economical access to a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your wireless support expenses low and, by solving problems quickly, optimizes the productivity of your BlackBerry smartphone users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for deploying, administering, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in an email environment based on Microsoft Exchange. Progent's BlackBerry-certified consultant offers support skills in key technologies associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can help you to install and remove BlackBerry device clients on Exchange and Microsoft Active Directory, set up, track, and administer BlackBerry Enterprise Server, manage BlackBerry handhelds and client accounts, back up and support storage groups, apply permissions, install the Mobile Data System (MDS) and IM, deploy push and pull access control lists, control Microsoft Exchange data flow, create, update, and assign WLAN and VPN configuration sets, implement SNMP traps for alerts, and produce management reports to summarize SNMP results.
Progent's BlackBerry consultant can support your BlackBerry solution in a variety of environments that can include Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to help your company to design, deploy, validate, troubleshoot, and produce documentation for a wireless environment based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's advanced engineering services for BlackBerry technology include business and technology requirements analysis, system design, installation strategy and execution, performance tuning, configuration of a high-availability environment, data backup and business recovery planning, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your technical goals and to create a wireless system that fits within your information technology budget and aligns with your business strategy. Progent can explain the implications of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's ability to support a BlackBerry BES Server, assist you to decide which administration approach and physical components meet your requirements, and evaluate your email and messaging environment topology. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make smart decisions concerning options for software versions, processors and mass storage, network design, and application set up.
To optimize system protection, Progent's BlackBerry consultant can help you to choose and activate sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-premier security engineers to run company-wide security assessment and compliance validation and suggest improvements to accommodate your BlackBerry environment.
Call or Email Progent for Support from a RIM BlackBerry-Certified Professional
In order to get in touch with Progent about technical help for BlackBerry mobile wireless technology, call 1-800-993-9400 or go to Contact Progent.