Consulting and Technical Support for BlackBerry Technology
BlackBerry Consulting ServicesBlackBerry wireless PDAs were once among the most successful solutions for maintaining location-independent access to messaging, calendars, web-based programs, and other vital business data. Progent offers Brisbane, Queensland companies the services of BlackBerry-certified consultants who can help companies to maintain existing BlackBerry environments or transition smoothly to a modern smartphone solution.

As the complexity of small company networks has increased, and as the demand for world-class protection, dependability, and disaster recovery has become the norm for companies of all sizes, effective deployment and maintenance of BlackBerry solutions has become increasingly difficult. To deal with issues like security, business continuity, and synchronization of BlackBerry handhelds with diverse email systems and company databases, small businesses often resort to outside consulting firms who specialize in RIM BlackBerry integration and troubleshooting.

Progent offers the services of BlackBerry-certified engineers who can help small businesses to plan, administer, and troubleshoot BlackBerry environments affordably and effectively, eliminating the requirement for an in-house BlackBerry solutions specialist and lowering the cost and hassle of maintaining wireless work groups. Progent's BlackBerry technology engineers have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified network security specialists. This breadth of experience, coupled with Progent's efficient remote service delivery model, provides small businesses a budget-friendly alternative for incorporating BlackBerry products seamlessly into their business information network.

Progent's experts can help your business with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your data and messaging systems work optimally with BlackBerry BES Server. Progent can also assist you to upgrade from previous editions of BlackBerry and Microsoft technology, configure streamlined administration tools to enable you to track and control BlackBerry devices across your business, recommend security policies that are right for your business, develop custom wireless applications, and ensure that your IT network infrastructure is appropriately designed to handle your BlackBerry clients. Also, Progent's business continuity specialists can help ensure that your BlackBerry data is incorporated in your scheduled backup procedures so that it can be restored quickly and safely.

Integration Services for BlackBerry BES Server
BlackBerry Enterprise Server simplifies management and maintenance of BlackBerry wireless handsets, providing a single solution for handling key jobs like smartphone deployment, upgrades, and retirement and providing a strong foundation for security and fault tolerance. BlackBerry Enterprise Server (BES) delivers transparent communication between Microsoft Exchange, Groupwise, or IBM Lotus Domino email servers and BlackBerry users and allows over-the-air synchronization.

BlackBerry Enterprise Server Troubleshooting Support

BlackBerry BES Server includes a wealth of security options starting with advanced encryption of information transmitted between a BlackBerry smartphone and BlackBerry Enterprise Server using Advanced Encryption Standard (AES) or Triple Data Encryption Standard (Triple DES). BES Server also allows great flexibility in selecting levels of security to meet the specific needs of your mobile network. Progent's BlackBerry certified engineers can assist you to select powerful security features and enable them wirelessly. Samples of these wirelessly configurable security settings are:

  • Disable a device
  • Wipe information from a missing or stolen device
  • Disable Bluetooth functionality
  • Activate built-in defenses against malicious attacks

BlackBerry BES Server also offers versatility in selecting mechanisms to keep users from loading or running unsecure or prohibited software. Progent can help you to select protective techniques such as:

  • List precisely what programs are permitted on the device
  • Prevent external software from allocating non-volatile storage on the BlackBerry device
  • Determine which functions third-party programs can access on the smartphone
  • Restrict the kinds of connections external applications running on the BlackBerry device can establish
  • Block all external software from being installed or run on the BlackBerry device

Expert RIM BlackBerry Consulting Services Available Remotely from Progent
Progent's certified RIM BlackBerry support specialists are accessible online to provide expert technical help to businesses in the Brisbane region or anywhere in Queensland. Progent's experienced remote technical support experts have helped IT organizations solve computer issues and reduce IT service costs in every state in the U.S. and established a large base of loyal customers. (Refer to Progent's customer testimonials.)

Progent offers online assistance for a broad array of technologies related to BlackBerry software and devices such as synchronization, integration with Microsoft Exchange, managing BlackBerry Enterprise Server, and strengthening mobile security. Major RIM BlackBerry credentials awarded to Progent's consulting professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry Consulting FirmProgent's BlackBerry Certified Support Specialist can help you to perform common technical operations such as setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, setting up messaging filters and auto-signature, editing user accounts, upgrading BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to run with your company email software. Progent's certified experts can also help you to troubleshoot a broad array of problems associated with synchronization, device detection, messaging reconciliation, web access, wireless connections, Instant Messaging, workstation software installation, and Desktop Redirector.

As a leader in providing nationwide remote technical assistance for small company IT networks, Progent offers quick and economical access to a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your wireless support expenses low and, by solving problems quickly, optimizes the productivity of your BlackBerry smartphone users.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for deploying, administering, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in an email environment based on Microsoft Exchange. Progent's BlackBerry-certified consultant offers support skills in key technologies associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can help you to install and remove BlackBerry device clients on Exchange and Microsoft Active Directory, set up, track, and administer BlackBerry Enterprise Server, manage BlackBerry handhelds and client accounts, back up and support storage groups, apply permissions, install the Mobile Data System (MDS) and IM, deploy push and pull access control lists, control Microsoft Exchange data flow, create, update, and assign WLAN and VPN configuration sets, implement SNMP traps for alerts, and produce management reports to summarize SNMP results.

Progent's BlackBerry consultant can support your BlackBerry solution in a variety of environments that can include Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer HelpProgent offers the services of a BlackBerry Certified Solution Designer to help your company to design, deploy, validate, troubleshoot, and produce documentation for a wireless environment based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's advanced engineering services for BlackBerry technology include business and technology requirements analysis, system design, installation strategy and execution, performance tuning, configuration of a high-availability environment, data backup and business recovery planning, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your technical goals and to create a wireless system that fits within your information technology budget and aligns with your business strategy. Progent can explain the implications of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's ability to support a BlackBerry BES Server, assist you to decide which administration approach and physical components meet your requirements, and evaluate your email and messaging environment topology. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make smart decisions concerning options for software versions, processors and mass storage, network design, and application set up.

To optimize system protection, Progent's BlackBerry consultant can help you to choose and activate sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-premier security engineers to run company-wide security assessment and compliance validation and suggest improvements to accommodate your BlackBerry environment.

Call or Email Progent for Support from a RIM BlackBerry-Certified Professional
In order to get in touch with Progent about technical help for BlackBerry mobile wireless technology, call 1-800-993-9400 or go to Contact Progent.



An index of content::

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    Progent can assist your business in all facets of your upgrade to Exchange Server 2016 such as designing high availability (HA) infrastructure for a local, Microsoft cloud connected or hybrid deployment; licensing compliance for Exchange Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V strategy; determining storage capacity required for your VMs, mailbox databases and logs; configuring HLB for fault-tolerant client access services; designing, building and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; updating the firewall; resolving SSL issues; providing client remediation with Office desktop or Office 365; and configuring Outlook on the web (formerly Outlook Web App).

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  • Microsoft SQL Server Integration SQL Integration
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  • Ransomware Removal Consulting
    Ransomware Protection Professionals

    Progent offers consulting for security auditing packages including LANguard from GFI for running a set of programmed system testing scans to identify potential security gaps. Progent has broad knowledge of network analysis tools and can show you how to make sense of testing reports and react effectively. Progent can help you build security into your company processes, configure auditing applications, plan and deploy a protected system environment, and suggest procedures to optimize the security of your IT system. Progent's security professionals are able to assist you to set up a firewall, design safe remote connectivity to email and data, and integrate virtual private network. Progent's certified security engineers can also validate the security of web-based software and can conduct extensive security evaluations of company-wide security to determine your company's compliance with recognized international security standards such as HIPAA, PCI, and ISO 17799.

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  • Microsoft SQL Server 2019 Integration Support
    Microsoft Certified Partner SQL Server 2019 and Excel Integration Support

    Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online consultants can provide economical remote and on-premises consulting expertise, application development, and technical support services for businesses of any size who want to migrate to SharePoint Server 2019 or SharePoint Online from earlier versions of SharePoint. Progent can help customers design and execute an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that combines local and cloud infrastructure into a seamless information management solution.

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    ISA 2004 Firewall Support and Setup

    Progent's Microsoft-certified Forefront TMG and Internet Security and Acceleration Server 2006 consultants can assist you to design, install, and manage a configuration of Forefront Threat Management Server 2010 or Internet Security and Acceleration Server 2006 on your network that delivers the firewall security, speed and manageability that your company requires.

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  • Online Technical Support Aironet 2700 Access Point CCDP Expert Certified Aironet Wave 2 AP Support
  • Online Technical Support Meraki MS 200 Series Switch Meraki Switch Configuration IT Services
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    MCSE Expert Certified Windows and UNIX Consultant Services

    Progent's UNIX family consulting services offer small businesses and developers help with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent can give your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide array of experience offers you a convenient one-stop consulting firm to show you how to build and manage a secure and reliable mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

  • Postini Consultant Antispam Subscription
  • Private Cloud Integration Consulting Services ProSight Hosting for Virtual Servers Technology Professional
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  • Questions about Cisco CCNP Virtual Office Job Top Q&A about Recruiter Microsoft Consultant Contract
  • Remote Brisbane Hermes Ransomware Operational-Recovery Brisbane Avaddon Ransomware Recovery
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  • SCCM 2016 and SQL Server 2016 Remote Consulting SCCM 2016 Reporting Remote Support Services
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    Network Consultant PIX Firewall Migration

    Cisco's PIX firewalls have reached end of life and Cisco might not support these legacy devices. Progent continues to offer consulting assistance for Cisco's PIX firewalls to help you with maintenance and Progent can also help you determine whether to adopt more current firewall products from Cisco. Progent's Cisco technology specialists can help your company plan and carry out a cost-effective upgrade to Cisco ASA 5500-X Series firewalls following industry best practices.

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  • Microsoft Exchange Server 2010 Migration Consulting Services
    Exchange 2010 Migration Engineers

    Progent can provide expert help for each phase of your Exchange Server 2010 upgrade including outsourced or co-sourced project management services, site prep, project planning, cost estimates of new software licenses and equipment required, suggested vendor sourcing, system verification at customer site or at Progent's test lab, managing transitional coexistence between Exchange Server 2010 and Exchange Server 2003 or 2007, implementation of the solution, decommissioning the previous system, and webinar training for client's support staff and end users.

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  • Small Business Network Network Engineer Biggest Small Office Network Specialist
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  • Computer Engineer SharePoint 2019 PowerApps
    SharePoint Server 2019 Consultant

    Progent's certified SharePoint Server 2019 and SharePoint Online consultants can provide economical online and on-premises expertise, application development, and technical support services for organizations of all sizes who want to upgrade to SharePoint Server 2019 or SharePoint Online from older versions of SharePoint. Progent can help you design and execute an efficient upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that combines onsite and cloud components into a cohesive information management solution.

  • Support and Help Windows Server 2008 Security 24x7 Expert Microsoft Certified Online Support Services Windows Server 2008 R2
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  • Teleworkers Guidance in Brisbane - Cloud Solutions Consulting Brisbane Top Work at Home Employees Brisbane Assistance - Cloud Integration Technology Expertise Brisbane CBD

  • Windows Server 2008 Security IT Services
    Windows Server 2008 BranchCache Specialist

    Microsoft Windows Server 2008 represents an important step forward in making IT systems more secure and available, simpler to virtualize and manage, faster, and able to offer an improved platform for web hosting and development. Progent can assist your business benefit fully from the enhancements built into Microsoft Windows Server 2008 by providing certified consulting, technical support, training, staffing, network monitoring, and security engineering services.

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  • After Hours Support and Integration Exchange Server 2016 Migration Planning
    Microsoft Exchange 2016 Migration Planning Consultant Services

    Progent can help your business in all facets of your upgrade to Microsoft Exchange 2016 such as designing high availability (HA) infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; CAL licensing compliance for Exchange and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization design; specifying mass storage requirements for your VMs, mailbox databases and logs; setting up hardware load balancing (HLB) for high-availability CAS services; planning, configuring and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; providing client integration with Office desktop or Office 365; and configuring Outlook on the web (formerly Outlook Web App).

  • Top Rated Services Exchange Migration Exchange Server 2010 Migration Technology Professional

  • Professionals Ubiquiti UniFi Wave 2 WiFi access point
    Ubiquiti UniFi Security Gateway Consulting

    Ubiquiti's UniFi family of Wi-Fi infrastructure appliances includes a wide selection of Wave 2 Wi-Fi APs, security gateways, and switches. UniFi appliances installed on multiple venues with any number of access points can be remotely provisioned and administered using Ubiquiti's free UniFi Controller software, which centralizes and streamlines setup, discovery, administration, optimization, troubleshooting, monitoring, and analytics. Progent can provide the skills of seasoned Wi-Fi consultants who can help your organization to assess the benefits of Ubiquitiís UniFi products for your environment and assist you to plan, deploy, manage, and troubleshoot your UniFi ecosystem.

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  • 24x7x365 Redundant Branch office Connectivity Consultancy
    Redundant Network Engineers

    Progentís high availability interoffice connectivity and 24x7 network connection professionals can help small businesses achieve non-stop Interoffice connectivity by means of fully redundant networks with automatic failover. Progentís Cisco Certified Internetwork Experts can design and implement ultra-reliable Inter-office networks based on fault tolerant EIGRP network routers or non-stop OSPF deployment of Cisco routers. Progent can show you how redundant connectivity and transparent fail-over offers affordable 24x7 interoffice connectivity.

  • Ubuntu Linux Consultants Debian Linux Support and Integration
  • Upgrade Consulting Exchange 2000 Upgrade Consultant Exchange 2000 Upgrade
  • Urgent Brisbane Ryuk Remote Crypto-Ransomware System-Rebuild Services Brisbane, Queensland Remote Brisbane Ryuk Crypto-Ransomware Repair Services
  • VMware vCloud Suite Consultant Services VMware NSX Migration Consulting Services
  • VMware vRealize Automation vRA Consult Top VMware NSX Architecture Engineers

  • CIO Outsourcing Consult
    IT Outsourcing Consulting Services

    Progent is organized provide comprehensive online support for all technical areas common to todayís small company IT networks and allows you to outsource a variety of vital, on-demand support services including a temporary CIO to offer senior-level IT design and budgeting capability, a Call Center for help desk support, 24x7 remote monitoring, spam and email-borne virus filtering as a managed service, best-practices project management help for critical initiatives like site moves oroperating system upgrades, Cisco-certified experts for building and maintaining fast and robust network infrastructure, certified security engineers to verify information safety and regulatory compliance, disaster recovery specialists to help design business continuity strategies, and software developers to write, customize, or troubleshoot business applications.

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  • Windows Server 2012 Essentials Engineer Windows Server Essentials Launchpad Consulting Services
  • Windows Server 2016 Computer Consulting Microsoft Windows Server 2016 Small Business Server Support Brisbane
  • Wireless Site Survey Computer Consultant After Hours Wi-Fi Site Survey IT Consultant
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  • WatchGuard Fireware Cybersecurity Team
    WatchGuard XTM Firewall Network Security Auditing

    Progent provides support services for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to select, deploy, and maintain a WatchGuard Firewall product that fits your security requirements and budget. Progent can assist you to manage outdated WatchGuard firewalls or migrate efficiently to current WatchGuard firewall solutions.

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