Consulting and Technical Support Services for BlackBerry Environments
BlackBerry mobile PDAs were at one time one of the most successful products for maintaining mobile access to messaging, scheduling, web programs, and other vital business data. Progent offers Brisbane, Queensland businesses the expertise of BlackBerry-premier experts who can help companies to maintain existing BlackBerry deployments or migrate smoothly to a more popular mobile platform.
As the sophistication of small business networks has increased, and as the demand for enterprise-class security, dependability, and recoverability has become the norm for companies of all sizes, effective deployment and maintenance of RIM BlackBerry technology has become more difficult. To handle issues such as security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging servers and corporate databases, small organizations often resort to external consulting firms who specialize in BlackBerry installation and maintenance.
Progent can provide the expertise of BlackBerry-premier engineers who can assist small organizations to plan, manage, and repair BlackBerry-based solutions affordably and effectively, dispensing with the requirement for an in-house BlackBerry technology specialist and reducing the expense and hassle of maintaining wireless workers. Progent's BlackBerry specialists have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified network security professionals. This range of experience, combined with Progent's efficient online service delivery capabilities, gives small companies a budget-friendly alternative for integrating BlackBerry technology seamlessly into their IT system.
Progent's consultants can help your business with SQL Server 2019 integration and development support, SQL Server 2016 migration and management support, and Microsoft Exchange Server setup so that your data and messaging systems operate efficiently with BlackBerry BES Server. Progent can also assist you to upgrade from older releases of BlackBerry and Microsoft technology, set up streamlined management utilities so you can monitor and control BlackBerry devices across your company, define security policies that are right for your business, develop custom wireless applications, and ensure that your network infrastructure is properly designed to handle your BlackBerry users. In addition, Progent's business continuity consultants can help ensure that your BlackBerry information is incorporated in your scheduled backup processes so that it can be recovered rapidly and safely.
Consulting and Technical Services for BlackBerry BES Server
BlackBerry Enterprise Server simplifies administration and maintenance of RIM BlackBerry smartphones, providing a single solution for handling critical tasks like device installation, updates, and deactivation and also offering a solid infrastructure for data protection and high availability. BlackBerry BES Server supports seamless communication between Exchange, Groupwise, or Lotus Domino email platforms and BlackBerry smartphones and allows wireless synchronization.
BES Server features a wealth of security options starting with advanced data encryption of messages sent between a BlackBerry wireless handset and BES Server using AES or Triple Data Encryption Standard. BES Server also allows great versatility in adjusting degrees of protection to meet the specific requirements of your network. Progent's BlackBerry authorized consultants can help your company to choose advanced security features and enable them remotely. Examples of these wirelessly selectable security settings include:
BlackBerry Enterprise Server also provides flexibility in determining how to prevent mobile users from installing or running unsafe or prohibited software. Progent can help you to select blocking techniques like:
How Progent Can Assist You to Maintain and Troubleshoot Your BlackBerry Environment
Progent can provide an experienced BlackBerry support who has earned accreditations from RIM in all major facets of BlackBerry integration. Progent's BlackBerry support skills range from troubleshooting synchronization problems to designing wireless workforce solutions built around BlackBerry Enterprise Server (BES). These RIM BlackBerry certifications and their associated skill sets include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist you to carry out basic technical functions including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, launching messaging filters and auto-signature, changing user profiles, update BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to work with your corporate email solution. Progent's certified experts can in addition assist you to resolve a wide range of problems associated with synchronization, device detection, messaging reconciliation, web access, mobile connectivity, Instant Messaging, workstation application installation, and Desktop Redirector.
As a top innovator in providing countrywide online help for small company networks, Progent offers quick and economical access to a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your mobile technical support costs at a minimum and, by resolving issues promptly, maximizes the output of your BlackBerry users.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to help you to design, deploy, test, repair, and produce documentation for a mobile wireless solution built upon the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's world-class consulting support services for BlackBerry include business and network needs assessment, solution architecture, deployment planning and execution, performance tuning, design of a high-availability environment, data backup and disaster recovery planning, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your technical objectives and to design a mobile wireless system that fits within your information technology budget and aligns with your business plans. Progent can explain the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your current network infrastructure's suitability to support a BlackBerry BES Server, assist you to decide which administration approach and physical components meet your needs, and analyze your messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on one another so you can arrive at smart decisions about alternatives for software versions, server hardware and storage, network design, and application configuration.
To optimize network security, Progent's BlackBerry-certified consultant can assist you to choose and enable appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and GIAC-certified security specialists to run network-wide security assessment and compliance validation and recommend enhancements to accommodate your BlackBerry solution.
Contact Progent for Help from a BlackBerry-Certified Specialist
To get in touch with Progent about technical help for BlackBerry wireless technology, call