Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry wireless PDAs were at one time one of the most successful products for achieving anytime-anywhere access to email, scheduling, web programs, and other vital business information. Progent offers Brisbane, Queensland companies the services of BlackBerry-premier consultants who can assist businesses to manage existing BlackBerry environments or migrate efficiently to a current mobile platform.
As the complexity of small business networks has increased, and as the demand for world-class security, dependability, and recoverability has grown to be the standard for companies regardless of size, effective deployment and maintenance of BlackBerry technology has become more challenging. To deal with issues like security, disaster recovery, and synchronization of BlackBerry PDAs with a variety of email systems and corporate databases, small businesses frequently turn to external support firms who specialize in RIM BlackBerry installation and troubleshooting.
Progent offers the expertise of BlackBerry-certified engineers who can assist small organizations to plan, manage, and repair BlackBerry environments affordably and efficiently, eliminating the requirement for an in-house BlackBerry technology expert and lowering the cost and hassle of maintaining wireless work groups. Progent's BlackBerry technology engineers have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified network security professionals. This breadth of knowledge, combined with Progent's proven online service delivery model, gives small companies a budget-friendly solution for incorporating BlackBerry technology seamlessly into their IT network.
Progent's consultants can assist your business with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Microsoft Exchange setup so that your database and email infrastructure work efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from previous releases of BlackBerry and Microsoft software, set up streamlined administration utilities to enable you to track and support BlackBerry smartphones throughout your business, define security policies that make sense for your company, develop custom wireless applications, and ensure that your network infrastructure is appropriately configured to handle your BlackBerry users. Also, Progent's business continuity consultants can help make sure that your BlackBerry data is included in your regular backup processes in order that it can be restored quickly and thoroughly.
Consulting and Technical Services for BlackBerry Enterprise Server
BlackBerry Enterprise Server (BES) streamlines administration and maintenance of RIM BlackBerry smartphones, providing a single platform for controlling key jobs such as device installation, upgrades, and retirement and also offering a solid foundation for data protection and high availability. BlackBerry Enterprise Server (BES) supports seamless integration between Microsoft Exchange Server, Groupwise, or IBM Lotus Domino messaging servers and BlackBerry users and supports wireless synchronization.
BlackBerry BES Server includes a wealth of security capabilities starting with automatic encryption of messages transmitted between a BlackBerry smartphone and BES Server based on Advanced Encryption Standard or Triple Data Encryption Standard. BES Server also allows great versatility in selecting degrees of protection to meet the specific requirements of your mobile network. Progent's BlackBerry certified engineers can help your company to choose advanced security functions and activate them remotely. Samples of these over-the-air selectable security features include:
BES Server also provides flexibility in determining ways to keep mobile users from loading or executing unsecure or unauthorized applications. Progent can help you to choose blocking techniques such as:
How Progent Can Help You to Maintain and Troubleshoot Your BlackBerry Environment
Progent can deliver a seasoned engineer who has earned certifications from RIM in all key aspects of BlackBerry technology. Progent's BlackBerry support skills span areas from resolving synchronization problems to designing mobile workforce solutions built around BlackBerry BES Server. These RIM BlackBerry certifications and their respective practice areas include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist you to perform basic support functions including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account configurations, setting up messaging filters and auto-signature, modifying user accounts, update BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to operate with your corporate email software. Progent's seasoned experts can in addition help you to troubleshoot a wide range of problems associated with synchronization, device recognition, messaging reconciliation, web browsing, wireless connectivity, Instant Messaging, desktop application configuration, and BlackBerry Desktop Redirector.
As a top innovator in providing countrywide online consulting services for small office IT networks, Progent offers quick and economical access to a BlackBerry Certified Support Specialist. Progent's online support skills keeps your mobile support costs low and, by resolving issues quickly, optimizes the output of your BlackBerry smartphone users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to configure and support the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry specialist can show you how to use tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to run critical procedures including troubleshooting enterprise activation problems, registering and removing BlackBerry device clients, activating passwords, configuring over-the-air software loading and setup, implementing and debugging the BlackBerry Smart Card Reader, and configuring database backup and restore mechanisms.
Progent's BlackBerry consultants can also assist you to operate administration tools like the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow problems, and utilizing WiFi for enterprise activation. Also, Progent can help you understand the function of IT policies in the BlackBerry BES environment and help you to select and implement sensible security options.
Progent's certified Microsoft Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your existing Microsoft Exchange architecture for working smoothly with BlackBerry BES Server or migrate your BlackBerry solution to the latest version of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced skills for installing, administering, tracking, and troubleshooting one or multiple BlackBerry BES Servers in a messaging environment based on Microsoft Exchange Server. Progent's BlackBerry-certified consultant offers expertise in important areas related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can help you to install and remove BlackBerry device clients on Microsoft Exchange Server and Microsoft Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry devices and user accounts, back up and manage storage groups, apply permissions, install the Mobile Data System (MDS) and Instant Messaging, install access control lists, manage Microsoft Exchange Server data flow, create, edit, and apply wireless LAN and Virtual Private Network configurations, set up SNMP traps, and generate management reports based on SNMP data.
Progent's BlackBerry expert can support your BlackBerry technology in a number of environments that can include Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
Call or Email Progent for Assistance from a RIM BlackBerry-Qualified Specialist
To ask Progent about consulting assistance for BlackBerry wireless integration, call