Consulting Support for BlackBerry Solutions
BlackBerry wireless PDAs were at one time among the most popular products for achieving anytime-anywhere access to messaging, scheduling, web-based applications, and other vital business information. Progent offers Brisbane, Queensland companies the services of BlackBerry-certified consultants who can help organizations to manage existing BlackBerry environments or transition smoothly to a more popular smartphone solution.
As the complexity of small company networks has increased, and as the need for world-class protection, dependability, and disaster recovery has grown to be the standard for businesses of any size, effective deployment and support of BlackBerry technology has become increasingly challenging. To address issues such as security, business continuity, and synchronization of BlackBerry PDAs with diverse messaging servers and corporate databases, small businesses frequently resort to external support firms who offer expertise in RIM BlackBerry integration and troubleshooting.
Progent offers the services of BlackBerry-certified engineers who can assist small organizations to plan, manage, and troubleshoot BlackBerry-based environments affordably and efficiently, doing away with the necessity for an in-house BlackBerry technology expert and lowering the expense and hassle of supporting wireless work groups. Progent's BlackBerry technology specialists have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security professionals. This range of knowledge, coupled with Progent's efficient remote service delivery model, provides small businesses an affordable solution for incorporating BlackBerry technology productively into their information network.
Progent's consultants can assist your company with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Exchange setup so that your database and email systems operate optimally with BlackBerry BES Server. Progent can also show you how to upgrade from older releases of BlackBerry and Microsoft software, configure streamlined management tools so you can track and control BlackBerry devices across your business, recommend security policies that are right for your company, customize wireless software, and ensure that your network architecture is properly designed to accommodate your BlackBerry users. Also, Progent's business continuity specialists can help make sure that your BlackBerry information is included in your regular backup procedures in order that it can be recovered rapidly and thoroughly.
Consulting and Technical Support Services for BlackBerry BES Server
RIM's high-end platform for managing large collections of BlackBerry smartphones is the BlackBerry Enterprise Server (BES). This sophisticated tool allows Exchange, Domino, or Groupwise users to transmit and receive messages that are encrypted in transit to provide maximum data protection. BES Server also simplifies a wide selection of critical administrative tasks that span from BlackBerry setup and upgrades to wireless security and high availability.
Progent's BlackBerry-premier engineers can show you how to utilize BlackBerry BES Server to do routine tasks such as:
- Deploy and manage applications
- Schedule device, program, and policy updates
- Update BlackBerry device firmware remotely
- Manage user configurations with BES Server's extensive selection of policies
Progent's BlackBerry-certified consultants can also assist your company to utilize BES Server to perform key tasks not available with the entry-level BES Server Express. These tasks include:
- Configure and manage BlackBerry's fault-tolerant architecture based on VMware
- Install BlackBerry devices wirelessly
- Set custom management roles
- Automatically track and report on the overall health of your system
Progent's Online BlackBerry-premier Technical Support is Fast and Economical
For businesses in Brisbane, Queensland who need quick and economical help from an authorized RIM BlackBerry support professional, Progent delivers efficient online assistance from a seasoned support staff who have provided IT solutions to organizations in every state in the U.S. (Refer to Progent's customer testimonials.)
Online consulting services eliminates travel costs and enables specialists to resolve technical issues rapidly, so you reduce wasted productivity. Progent's RIM BlackBerry consultants have earned accreditations in all BlackBerry technologies and can provide professional support in fields including troubleshooting synchronization issues, deploying BlackBerry Enterprise Server, and creating a secure, fault-tolerant network architecture for RIM BlackBerry users. Certifications earned and skill sets offered by Progent's BlackBerry specialists include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist you to perform basic support operations such as configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, launching e-mail filters, changing user accounts, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your corporate messaging solution. Progent's certified experts can in addition assist your business to resolve a wide array of issues associated with synchronization, device detection, messaging consistency, web access, mobile connectivity, IM, desktop application configuration, and Desktop Redirector.
As a top innovator in providing countrywide remote consulting services for small office networks, Progent offers fast and economical contact with a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your BlackBerry technical support costs low and, by solving problems quickly, improves the output of your BlackBerry clients.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for installing, administering, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging system powered by Exchange. Progent's BlackBerry-certified consultant has expertise in key technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can show you how to install and delete BlackBerry device clients on Exchange and Windows Active Directory, set up, track, and manage BlackBerry BES Server, manage BlackBerry smartphones and user accounts, back up and support storage groups, configure permissions, set up the Mobile Data System (MDS) and IM, implement access control lists, control Exchange data flow, create, update, and apply wireless LAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and generate management reports based on SNMP results.
Progent's BlackBerry-certified consultant can help you with your BlackBerry technology in a variety of settings that can include Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist your business to design, install, validate, troubleshoot, and produce documentation for a wireless environment built upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's high-level engineering support services for BlackBerry technology include business and technology needs analysis, system design, installation strategy and execution, performance tuning, design of a high-availability environment, data backup and disaster recovery planning, and security design.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your operational goals and to create a mobile wireless environment that meets your IT budget and aligns with your business plans. Progent can clarify the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's ability to support a BlackBerry Enterprise Server, help you to decide which administration model and physical components match your requirements, and evaluate your messaging system configuration. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on one another so you can arrive at smart choices concerning alternatives for software editions, server hardware and mass storage, network topology, and application configuration.
To maximize network security, Progent's BlackBerry-certified expert can help you to choose and configure appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-premier security specialists to perform network-wide security assessment and compliance validation and suggest enhancements to account for your BlackBerry environment.
Contact Progent to Get Help from a RIM BlackBerry-Certified Expert
If you wish to contact Progent about engineering expertise for BlackBerry mobile wireless technology, phone 1-800-993-9400 or go to Contact Progent.