Consulting Support for BlackBerry Technology
BlackBerry ConsultantsBlackBerry wireless smartphones were at one time one of the most popular products for achieving location-independent connectivity to email, calendars, web-based applications, and other vital business data. Progent offers Brisbane, Queensland companies the expertise of BlackBerry-premier consultants who can assist organizations to maintain existing BlackBerry deployments or transition smoothly to a more popular mobile platform.

As the sophistication of small company networks has expanded, and as the need for world-class protection, reliability, and recoverability has grown to be the norm for organizations regardless of size, effective integration and support of RIM BlackBerry technology has grown more difficult. To address issues like data protection, business continuity, and synchronization of BlackBerry handhelds with a variety of messaging systems and company databases, small organizations frequently turn to external support firms who offer expertise in BlackBerry integration and maintenance.

Progent can provide the expertise of BlackBerry-premier engineers who can help small businesses to plan, administer, and repair BlackBerry-based environments affordably and effectively, eliminating the need for an in-house BlackBerry technology specialist and lowering the expense and hassle of supporting wireless work groups. Progent's BlackBerry technology specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security specialists. This breadth of experience, coupled with Progent's proven remote service delivery capabilities, provides small businesses an affordable alternative for integrating BlackBerry products seamlessly into their information network.

Progent's experts can help you with SQL Server 2016 integration and development support, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your database and email infrastructure operate efficiently with BlackBerry BES Server. Progent can also help you to upgrade from previous releases of BlackBerry and Microsoft software, configure streamlined management tools to enable you to track and support BlackBerry devices throughout your business, recommend security policies that are right for your business, develop custom wireless applications, and make sure that your network architecture is appropriately designed to accommodate your BlackBerry users. In addition, Progent's business continuity specialists can help make sure that your BlackBerry information is included in your regular backup processes so that it can be recovered rapidly and safely.

Integration Support for BlackBerry Enterprise Server (BES)
RIM's high-end solution for administering large groups of BlackBerry smartphones is the BlackBerry BES Server. This sophisticated tool allows Microsoft Exchange, IBM Lotus Domino, or Novell GroupWise users to send and receive emails that are encrypted in transit to provide maximum data protection. BES Server also streamlines a broad selection of vital management tasks ranging from BlackBerry configuration and updates to mobile security and fault tolerance.

BlackBerry BES Server Integration Help

Progent's BlackBerry-premier engineers can help you use BlackBerry Enterprise Server to perform basic tasks such as:

  • Deploy and manage applications
  • Schedule device, program, and policy updates
  • Upgrade BlackBerry smartphone software remotely
  • Control user and group settings with BlackBerry's extensive selection of IT policies

Progent's BlackBerry-certified consultants can also help your company to utilize BlackBerry BES Server to implement important tasks not available with the less advanced BES Server Express. These procedures include:

  • Install and manage BlackBerry's fault-tolerant architecture based on virtualization
  • Install BlackBerry smartphones remotely
  • Establish custom management roles
  • Monitor and report on the overall health of your BlackBerry solution

Progent's Remote BlackBerry-certified Technical Support is Quick and Affordable
For companies in Brisbane, Queensland who need quick and affordable help from a qualified RIM BlackBerry support expert, Progent provides efficient remote assistance from a veteran support staff who have delivered network solutions to organizations in each state in the country. (See Progent's customer testimonials.)

Online support eliminates travel expense and lets engineers resolve problems quickly, allowing you to reduce lost productivity. Progent's RIM BlackBerry consultants have earned accreditations in all BlackBerry technologies and offer professional support in areas such as fixing synchronization problems, configuring BlackBerry Enterprise Server (BES), and creating a secure, high-availability system architecture for BlackBerry users. Certifications earned and skill sets mastered by Progent's BlackBerry professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry ConsultingA Progent BlackBerry Certified Support Specialist can assist you to perform basic technical functions including configuring BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account settings, launching e-mail filters and auto-signature, modifying user profiles, update BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to run with your corporate messaging software. Progent's certified service professionals can also assist your business to resolve a broad array of problems associated with synchronization, handset recognition, email reconciliation, web browsing, wireless connections, Instant Messaging, workstation software configuration, and BlackBerry Desktop Redirector.

As a top innovator in providing countrywide online consulting services for small company IT networks, Progent offers quick and economical contact with a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your mobile technical support expenses at a minimum and, by resolving issues promptly, optimizes the efficiency of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Blackberry HelpProgent's BlackBerry Certified Server Support Specialist has the skills needed to install and support the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry expert can assist you to utilize tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to run critical procedures including troubleshooting enterprise activation issues, registering and deleting BlackBerry smartphone clients, setting activation passwords, configuring wireless software loading and setup, implementing and debugging the BlackBerry Smart Card Reader, and setting up database backup and restore mechanisms.

Progent's BlackBerry consultants can also help you to use management software like the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow problems, and using wireless LANs for activation. In addition, Progent can explain the role of operational policies in the BlackBerry BES environment and help your company to select and install appropriate security configurations.

Progent's certified Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your existing Microsoft Exchange architecture for operating in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry solution to the latest edition of Microsoft Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced skills for installing, administering, tracking, and maintaining one or several BlackBerry Enterprise Servers in an email system based on Exchange Server. Progent's BlackBerry consultant has support skills in key technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can help you to install and remove BlackBerry smartphone clients on Microsoft Exchange and Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry smartphones and user accounts, back up and support storage groups, apply permissions, install the Mobile Data System and IM, install push and pull access control lists, control Microsoft Exchange Server data flow, generate, update, and assign WLAN and VPN configurations, set up SNMP traps, and generate reports based on SNMP data.

Progent's BlackBerry-certified consultant can help you with your BlackBerry solution in a number of settings that can include Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

Call or Email Progent to Get Assistance from a RIM BlackBerry-Certified Specialist
If you wish to ask Progent about professional help for BlackBerry mobile wireless integration, call 1-800-993-9400 or visit Contact Progent.

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