Brisbane Offsite Workforce Solutions Support Partner
Help Desk Call Center Augmentation and Outsourcing Consulting
Expanding your telecommuter workforce can have a significant effect on IT infrastructure, cybersecurity, and corporate processes. Progent has 20 years of experience helping SMBs to design, configure, administer, tune, and debug IT environments that support work-from-home employees. Progent can assist your Brisbane company to select the appropriate technologies and adhere to best practices in creating and operating a secure virtual ecosystem for teleworkers that facilitates teamwork and returns maximum business value. Progent offers support services that go from as-needed expertise for helping you past challenging IT roadblocks to comprehensive project management to help you carry out mission-critical initiatives.
Progent's consultants can assist Brisbane, Queensland businesses to with any facet of building a high-performing telecommuting environment by providing infrastructure configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Help Desk augmentation, endpoint security, data protection solutions, and unified management.
Help Desk Support for At-Home Workers
An emergency, company-wide changeover to a telecommuter workforce, which could be driven by an epidemic or as part of a business continuity process, can overwhelm even a high-performing in-house Help Desk. Progent's Call Center services make it possible for organizations to outsource or augment their Support Desk with Progent's online Technical Response Center team.
- Progent's Standard Call Desk services utilize Progent's nationwide team of online IT support experts along with world-class ticketing and follow-up technology to offer an economical, state-of-the-art Call Desk. Progent's Standard Help Desk Services offer a comprehensive solution that handles all facets of online Level 1 PC support from initial service requests to trouble ticket creation, desktop sharing, problem resolution, and incident reporting. A web-based User's Service Portal allows telecommuters to track or revise the status of their current trouble tickets, enter information, and upload screenshots and attachments. Desktop support services are delivered at a significant discount off Progent's normal Level 1 technical service rates, and Progent offers optional fast hand-off to Level 2 and Level 3 IT experts to deal with complex issues. For details, go to Progent's Standard Helpdesk Services outsourcing for small companies.
- Progent's Call Center Augmentation Service enables you to augment your existing Help Desk Call Center staff by sharing delivery of Help Desk support services transparently between your in-house support staff and Progent's extensive team of desktop support engineers and subject matter specialists. Progent's co-managed Support Desk service uses a collective support model utilizing the leading professional services automation (PSA) tool for managing help requests and trouble tickets, assigning responsibility, tracking progress, and producing management reports. For information about how Progent's Call Desk Augmentation Services can enable your business to deliver world-class IT support to your telecommuters, see Progent's Help Desk Call Center augmentation Services.
Contact Progent for Remote Workforce Support Services
To contact Progent about building and managing a productive work-from-home environment for your Brisbane, Queensland organization, phone
An index of content::
Information Technology Consulting SonicWall TZ300 Firewall
Security Consulting SonicWall NSA 9650 Firewall
Progent's SonicWall firewall consultants can help you configure, maintain, and update SonicWall firewall/VPN appliances including the newer SonicWall TZ, NSa and NSsp families of firewalls and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISM and GIAC-certified network security experts can show you how to incorporate SonicWall security gateways into a complete security plan and build protection into your business operations.
24 Hour Consultant Services Teleworker Collaboration
Offsite Workforce Collaboration Software IT Consultants
Progent can help small and mid-size businesses to configure collaborative applications to make it easy for their at-home workforce to benefit from positive interaction with colleagues and other stakeholders.
Specialist Citrix Virtualization
Citrix XenServer Consulting
Progent's Citrix-accredited consultants can help your company to understand the strategic benefits of XenServer as well as additional Citrix platforms, and can assist your IT organization to plan, test, implement, troubleshoot, and maintain a Citrix XenServer installation. Progent can in addition analyze your existing Citrix technology deployment and help you to optimize consolidation, performance, protection, uptime, and disaster recovery.
Citrix VDI Support Services
Citrix XenDesktop VDI Specialists
Citrix has developed a powerful family of products that provide enterprise-class manageability, scalability, and performance for virtualizing servers and for server-based delivery of virtual Windows desktops and Windows applications. For distributing virtualized Windows desktops and applications, Citrix offers XenDesktop and XenApp. For making and administering virtual servers, Citrix offers Citrix XenServer and Essentials. Progent's Citrix-certified engineers can help your company to assess the business advantages of Citrix technology and help you plan, test, implement, optimize, and maintain Citrix virtualization platforms.
Microsoft Expert Windows Server 2008 Security IT Consulting
24/7/365 Windows Server 2008 Active Directory Computer Consultant
Windows Server 2008 R2 features high levels of performance, protection, availability, expandability, and versatility that improve productivity of local, branch office, and mobile users. Progent's network experts can provide cost-effective remote consulting, technical support, and education services to help your company to design, execute, and manage Windows Server 2008 R2 in order to add substantial business value to your network.
Consultancy Citrix Workflow Studio
Citrix Essentials for Hyper-V Consultant
Progent's Citrix experts can help you to assess the potential business benefits of the available versions of Citrix Essentials for Hyper-V, assist you to use Citrix administration utilities in your Hyper-V network, and demonstrate to you how to use Citrix Essentials to enhance the responsiveness, availability, flexibility, and fault tolerance of your virtualized environment while lowering the cost of equipment and operations and streamlining administrative processes.
Cisco VoIP Phones and Contact Center Online Support Services
SPA300 Series IP Phone Network Consultant
Progent's CCIE-certified network infrastructure consultants offer advanced support for Cisco Unified Communications Manager (previously CallManager). Progent can assist you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server failover systems.
Q&A about Cisco CCDP Subcontractor Jobs
24-7 Questions about Telecommuting Network Consultants Jobs Available
For answers to common enquiries about being a consultant at Progent, go to Jobs at Progent Questions and Answers.
After Hours Internal Security Scan Consultant Services
Security Inventory Specialist
Progent provides small organizations two low-cost security evaluation packages that provide, for a preset price, remotely administered scans of your network security profile which are evaluated by certified information security engineers who assess the data collected by the remote scan, deliver objective evaluations of your existing security vulnerability, and make suggestions for improvements. Progent offers two non-overlapping security evaluation packages for external and internal scanning that are priced to meet the budgets of small businesses while providing enterprise-class evaluations of your network's vulnerability to assault.
Windows 2012 Cluster Server Consulting Services
Clustered Windows Server 2012 Remote Support
Progent's certified failover clustering consultants can help you to assess the advantages of adopting Windows Server 2012 failover clustering to build an advanced fault-tolerant/disaster recovery strategy, help you to plan and install a Windows Server 2012 system, deliver online and on-premises consulting expertise and engineering support for clusters composed of physical servers or virtual machines, and show you how to streamline the management of clustered servers.
Juniper SRX650 Router Testing
Security Consultancies Juniper SRX240 Router
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
SCCM Distribution Point Remote Consulting
SCCM Patch Management Computer Engineer
System Center Configuration Manager automates application and device provisioning across multiple sites, centralizes security and compliance settings management, inventories network resources, guards against corporate data leakage, performs network health monitoring, enables safe self service, and delivers a single point of control for managing mixed-OS ecosystems running on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud integration specialists can assist you with any facet of designing, implementing, using and troubleshooting a SCCM deployment for on-premises, cloud, or hybrid networks.
Microsoft Exchange Server Migration Services
Exchange Server 2010 Upgrade Specialists
Progent's Microsoft and Cisco-certified network experts can help your organization to assess the benefits of Exchange Server 2010 for your business and can help you to plan and carry out an efficient migration to Exchange 2010 from Microsoft Exchange 2003 or Exchange Server 2007 that will offer fast ROI by increasing your productivity, cutting the cost of equipment and service, streamlining administration, and integrating your vital communications technologies.
Expert Microsoft Certified ISA 2004 Server Technical Support Services
Expert Microsoft Certified Microsoft Firewall Support Services
Progent's certified ISA Server consulting experts have extensive backgrounds developing Microsoft ISA Server-based security installations for IT networks with multiple sites, remote workers, and line-of-business eCommerce applications. Progent's Microsoft Firewall consultants are available to help your small business in planning and implementing a configuration of ISA 2000 Server or ISA Server 2004 that meets your network protection requirements without overly limiting your IT system productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
WatchGuard Firebox T35 Firewall Cybersecurity Organization
WatchGuard Firebox M670 Firewall Protection
Progent offers consulting services for WatchGuard Firewall/VPN security gateways including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you choose, configure, and manage a WatchGuard Firewall/VPN appliance that aligns with your security requirements and budget. Progent can assist you to maintain outdated WatchGuard firewall appliances or upgrade efficiently to current WatchGuard firewall solutions.
Award Winning Computer Firms Small Business
Microsoft and Cisco Certified Small Business Management
For small businesses considering Progent's network support outsourcing, consulting, or troubleshooting offerings, call 800-993-9400 or send email to information@progent.com.
Zero Downtime Network IT Consultant
Fully Redundant Internet Network Network Consultants
Progent’s fault tolerant network consultants provide non-stop computing support, disaster recovery services, network load balancing, fault-tolerant interoffice access, non-stop Internet connection design, non-stop data center support, and other 24x7 operations services to help your organization create a 24x7 network for strategic applications. Progent has the knowledge and experience to develop affordable, non-stop networks by deploying the expanding library of Microsoft Windows Cluster servers such as Microsoft Windows Cluster Server 2003, SQL Cluster Server, and Exchange Cluster Server. Progent’s Microsoft and Cisco certified consultants can help you build a fault tolerant mutli-site network with a completely mirrored Internet interface and efficient network load balancing.
24x7x365 CRISC Auditor
Technology Professional CRISC Certified Network Risk and Information Systems Control Architect
Progent can provide the guidance of a CRISC-certified risk management expert to help you to design and deploy an enterprise risk management solution based on best practices promoted by CRISC and geared to match your organization's risk tolerance, business objectives, and IT budget.
Developing Phase: Pilots Design
MSF Outsourcing
When performing IT tasks for enterprise customers, Progent follows a phased approach based on defined milestones in order to meet financial, scheduling and technical goals while minimizing business disruption. Progent's Enterprise Services Project Methodology utilizes accepted project management standards derived from the leading practices described by the Microsoft Solutions Framework Project methodology which specifies requirements definition, architecture proposals, test models, design adjustments, and professional implementation. All phases are documented to make available a comprehensive summary of technical services delivered and to help in downstream network maintenance.
Cisco VPN Support and Help
Cisco VPN Support and Setup
Progent’s Cisco Security/VPN consultants and CCIE and CCNP certified support staff can help your small or mid-size business deploy and maintain Cisco’s security and Virtual Private Network products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network products include both remote access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN solutions are simple to manage and offer the flexibility to expand with your changing business requirements. Progent’s Cisco-Premier network consultants are familiar with Cisco’s comprehensive family of products targeted at eliminating data theft, virus and worm assaults, Denial of Service attacks, and other threats to your network. Progent can help you deploy Cisco products to get safe connectivity, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to establish a central client access control framework for user certification, permissions, and tracking from an easy-to-use Web interface.
Solaris Security Evaluation
Top Quality Sun Solaris Security Organization
If your company has a Sun Solaris environment or a mixed-platform network, Progent's CISM, CISSP and ISSAP-certified consultants can assist your entire organization in a broad array of security areas including security management procedures, security design and strategies, connection control products and techniques, applications development security, operations security, hardware security, telecommunications, infrastructure and Internet security, and disaster recovery planning. CISM and CISSP define the core competencies and worldwide standards of knowledge that information security professionals are required to master. These certification provide executive management the assurance that consultants who have earned their CISM, CISSP or ISSAP qualification have the experience and knowledge to deliver world-class security support and engineering help.
Engineer Microsoft Access migration
Office Access database Programming Company
Progent can provide economical online consulting services for all editions of Office Access including Access desktop and Access Web App and offers advanced assistance for Access application development, database conversion, performance tuning, BI reporting, and troubleshooting. Progent also offers custom webinar classes for Office Access development and database management.
MCSE Expert Certified Windows Server 2016 Software Load Balancing Support Outsourcing
24 Hour Windows Server 2016 Load Balancing Integration Services
Progent's Windows Server 2016 disaster recovery consultants can assist you to design a DR solution based on Microsoft's most advanced Failover Clustering technologies such as Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for enterprise-class network-attached storage using commodity equipment, VM Load Balancing for improving the speed and resilience of Failover Clusters while reducing TCO and management overhead, and Cloud Witness for easy, affordable deployment of a failover cluster quorum arbitration point.
24/7 Windows 2003 Outsourcing
Windows 2003 Support Services
The service background of Progent's certified Microsoft Windows Server 2003 consultants, with an average of more than 10 years of work in Microsoft technology, assures you success in selecting the edition and set up of Windows 2003 Server that matches most closely with your company's goals. Progent can also assist you with designing, installing, administering and troubleshooting powerful information technology applications based on Microsoft Windows Server 2003, and can assist your upgrade from Windows 2000 or Windows NT.
Fault-tolerant system Support and Help
Non-stop Network Support and Setup
Progent’s Disaster Recovery/Business Continuity specialists offer extensive experience helping small and mid-size businesses to minimize system downtime by offering cost-effective online consulting support for disaster recovery/business continuity (DR/BC) planning, fault-tolerant network architecture, backup/restore systems, and non-disruptive maintenance. Progent’s business continuity consultants can assist you to develop and validate a sensible business continuity plan that matches your business goals and IT budget. Progent’s disaster recovery engineers can assist you to design, implement, and support resilient technologies including non-stop Internet connectivity, virtualization, fail-over clustering, load balancing, continual off-site backup, and geographically dispersed data centers.
Dynamics GP/Great Plains Features Integration Services
Microsoft Certified Dynamics GP/Great Plains Troubleshooting
important features of Microsoft Dynamics GP accounting include a modular design that allows you to buy only the functionality you need, a standardized foundation based on Microsoft technologies to safeguard your investment and offer a highly integrated environment, advanced reporting capabilities that allow you to monitor all operations, revenues and spending and sales trends, compatibility with Microsoft Office to enable access to business information, the ability to integrate information from almost any database or workstation software into Microsoft Dynamics GP/Great Plains, plus an open design that makes it possible to develop custom programs. Progent can help you set up and maintain a reliable, secure server and communications network to support Dynamics GP/Great Plains, and can provide experienced GP support professionals to show you how to convert the advanced features of Dynamics GP accounting into a high-value business management solution.
Consultant Services 64-bit Migration
64-bit Processing Technology Professional
Progent's Microsoft-certified consultants can help you plan, document, carry out, administer, and repair a system-wide migration to 64-bit server and desktop OS software and business applications. Progent can help you test your 64-bit environment to verify that it supports all of the important 32-bit programs that you want to keep plus the latest 64-bit versions of applications you wish to install.
Internet Security and Acceleration Server Online Support
Internet Security and Acceleration Server Online Support
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have broad experience creating Microsoft-based security designs for IT networks with many sites, mobile workers, and mission-critical web-based applications. A Progent ISA 2004 Firewall engineer is ready to help your small or mid-size business plan and implement a configuration of Microsoft ISA Server 2004 that meets your information protection requirements without limiting your productivity.
ISA 2006 Support and Integration
ISA Server 2006 Consultant
Application Publishing with Internet Security and Acceleration Server 2006 provides more protection of intranet resources while supporting enhanced productivity by making these resources available to legitimate remote users. ISA Server 2006 helps protect corporate applications, services, and information throughout all network components with stateful packet inspection and powerful publishing tools. Progent's Microsoft-expert ISA Server 2006 consultants can help you plan, install, configure, and maintain ISA Server 2006 on your system so your company benefits from a highly functional and affordable combination of security, productivity, and performance.
SQL Server 2017 High Availability IT Services
SQL Server 2017 Application Migration Consultants
Progent's Microsoft-certified SQL Server 2017 experts can assist you to design and implement an efficient migration from your current SQL Server environment to SQL Server 2017.
Services Infor SyteLine CloudSuite Database Tuning
Consultant Services Infor SyteLine CloudSuite Debugging
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP solution that embodies more than 25 years of experience helping manufacturing and service companies to manage supply chains and improve the efficiency of critical business processes in order to bring products to market fast and meet customer commitments dependably. Progent can provide the skills of an ERP specialist with more than 20 years of experience working with the SyteLine/CloudSuite Industrial product family. Progent can provide online or on-premises services that can range from occasional advice to end-to-end solution planning and project management. Sample services offered by Progent for Infor CloudSuite Industrial include implementation, migration, process improvement, customization, Configure/Price/ Quote, web site integration, technical support, data conversion, Excel and SQL integration, training, and database administration.
Network Consulting Employment Opportunities
Contract Job Opportunities Microsoft Certified
Progent wants to find fulltime, solutions-driven Microsoft certified engineers with MCSE certification; Cisco accredited system consultants who have Cisco CCDP or CCIE credentials; security consultants who have CISSP or CISA or equivalent security certification; and high-end system architecture consultants with a background in mobile access, wireless networking, high uptime, disaster recovery, data protection, and VMware. Progent also seeks employees to join our team of helpdesk service specialists and off-site troubleshooting professionals. In addition, We are looking for experienced administrators who can operate productively in Progent's fast-paced, virtual office culture.
Wi-Fi RF Coverage Maps Engineer
802.11x Wi-Fi Site Survey Information Technology Consulting
Progent's Wi-Fi site survey and predictive modeling assist you to plan, implement and troubleshoot a Wi-Fi LAN adapted to your facilities, providing your business a WLAN that has the reception, performance, capacity, QoS, data protection, and hand-off capability your company requires. Wi-Fi site survey services from Progent include remote predictive modeling for planning a wireless network and onsite site survey services for confirming, tuning, and troubleshooting an operational wireless network.
Open Now SCCM 2007 Patch Management Integration Support
Technical Consultant SCCM 2007 Asset Management
Progent's Microsoft-certified consultants can assist your organization to support System Center 2007 Configuration Manager to simplify operations, enhance compliance, and increase productivity by ensuring that critical applications stay current, managing licensing, and reporting usage patterns so you can make informed buying decisions. When you are set to update your SCCM 2007 device management solution, Progent can assist you to plan and implement a smooth migration to System Center 2012 Configuration Manager.
Windows 2003 Server Remote Consulting
Windows Server 2003 Consultants
Progent's certified Windows Server 2003 consultants can provide network help and expert consulting for the entire line of Microsoft .NET Servers, Microsoft Windows 2003 Server, and Windows Server 2000. Progent's Windows Server 2003 upgrade, integration, update, and support offerings include system design, deployment, project management, in-person and remote network support and troubleshooting, Help Desk outsourcing, CISM-certified security consulting, turn-key outsourcing, and expert co-sourcing.
Exchange 2000 Upgrade Upgrade
Exchange 2000 Upgrade Migration Consultant
Progent is among the most experienced network support firms for designing email and messaging solutions based on Microsoft Exchange 2000 Server. Progent specializes in helping small and mid-size companies receive all the advantages of Exchange Server 2000 for typical situations such as upgrading from Microsoft Exchange 5.5, migration from an ISP-managed or POP3 e-mail environment, and outsourcing your Microsoft Exchange 2000 Server management.
SharePoint 2019 Taxonomy Technology Consulting Services
Microsoft Online Support SharePoint 2019 SMTP Authentication
Progent's certified SharePoint 2019 and SharePoint Online consultants can provide affordable online and onsite consulting expertise, software development, and technical support services for organizations of any size who intend to migrate to SharePoint 2019 or SharePoint Online from legacy releases of SharePoint. Progent can assist you plan and execute a cost-effective migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates local and cloud-based infrastructure into a cohesive intranet solution.
Cisco CCIE Part Time Job
Freelance Jobs Microsoft MCSA
Progent wants to find full-time, results-driven Microsoft certified engineers with MCSE credentials; Cisco accredited system consultants with Cisco CCNP or CCIE certification; security consultants with CISSP or CISA or comparable security certification; and advanced system architecture experts with a background in mobile access, wireless connectivity, service continuity, workplace recovery, data protection, and VMware. Progent also is hiring employees to work on our team of helpdesk support specialists and off-site troubleshooting experts. Also, Progent is hiring talented managers who can perform productively in our high-growth, virtual office culture.
Recruit Home Based Cisco Consultant Home Based Jobs
Telecommuting Jobs Home Based Cisco Consultant
Progent is convinced that a well designed and executed network can be a crucial factor for enabling a firm's success, and we follow this philosophy in our corporate system infrastructure. We have created a zero-downtime virtual office network that enables Progent's in-house engineers and certified contractors to deliver fast and efficient service, collaborate closely on complex jobs, and gain from career and private maturity from acting as a member of a dynamic company culture of personal drive and independence.
Online Troubleshooting Wi-Fi VoIP phone integration
After Hours wireless VoIP phone and Aironet APs Computer Consultant
Cisco's wireless VoIP phones are industrial-grade wireless handsets intended for professionals who are mobile within office, warehouse, retail or other venues where IT management wants portable phones that provide more control, security and durability than is achievable with the BYOD (Bring-Your-Own-Device) style of mobile collaboration. Integration of Cisco's wireless VoIP phones typically demands that IT teams set up and optimize numerous components of your wireless environment such as access points, switches, wireless LAN controllers, and management software. Progent's certified experts offer remote and on-premises support to help your organization build and maintain a Cisco wireless IP phone deployment by providing services that range from debugging the configuration of an IP phone or AP to providing comprehensive project management outsourcing or co-sourcing services for modernizing the Wi-Fi architecture of an entire campus.
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