Expanding your remote workforce may have a major impact on IT architecture, security/compliance, and company workflows. Progent has 20 years of background assisting businesses of all sizes to plan, configure, manage, optimize, and troubleshoot IT environments that incorporate a remote workforce. Progent can help your Brisbane company to select the appropriate tools and adhere to leading practices in creating and operating a secure virtual office solution for telecommuters that facilitates collaboration and delivers maximum value. Progent can provide support services ranging from as-needed guidance for helping you over challenging technical roadblocks to comprehensive project management to help you successfully complete mission-critical initiatives.
Progent can help Brisbane, Queensland organizations to succeed with any aspect of building a high-performing remote work environment by delivering infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform customization and training, cloud integration, Help Desk augmentation, security monitoring, backup/restore solutions, and centralized management.
Help Desk Services for Telecommuters
An emergency, organization-wide switchover to a teleworker workforce, which could be motivated by a pandemic or as a component of a disaster recovery plan, can overstretch even a high-performing in-house Support Desk. Progent's Help Desk services make it possible for businesses to outsource or expand their Help Desk Call Center with Progent's online Technical Response Center team.
Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and managing an efficient work-from-home solution for your Brisbane, Queensland business, phone