Expanding your at-home workforce can have a major effect on IT architecture, cybersecurity, and corporate culture. Progent has two decades of experience helping SMBs to plan, configure, administer, optimize, and debug IT networks that support work-from-home employees. Progent can help your Brisbane organization to select the right tools and adhere to leading practices in building and maintaining a secure virtual ecosystem for telecommuters that facilitates teamwork and delivers maximum business value. Progent can provide support services ranging from as-needed expertise for getting you past challenging technical bottlenecks to comprehensive project management or co-management to help you successfully complete mission-critical tasks.
Progent's consultants can assist Brisbane, Queensland companies to with any facet of building a high-performing work-at-home ecosystem by delivering infrastructure design and configuration services, IP voice expertise, video conferencing integration, collaboration platform selection and deployment, public cloud integration, Call Desk outsourcing, security monitoring, data protection solutions, and unified management.
Help Desk Call Center Support for Teleworkers
A rapid, enterprise-wide transition to a telecommuter workforce, which might be activated by a pandemic or as part of a disaster recovery/business continuity plan, can overwhelm even the most efficient internal Call Center. Progent's Call Center services make it possible for businesses to outsource or augment their Call Center by using Progent's online Technical Response Center (TRC) services.
Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and managing an efficient telecommuter environment for your Brisbane, Queensland organization, phone