Brisbane Remote Workforce Configuration Consulting Experts
Help Desk Solutions Consulting
Expanding your telecommuter workforce may have a major impact on IT architecture, security, and company culture. Progent has two decades of experience assisting businesses of all sizes to design, deploy, administer, optimize, and troubleshoot IT networks that support at-home workers. Progent can help your Brisbane company to select the appropriate tools and adhere to leading practices in building and operating a safe virtual solution for teleworkers that promotes teamwork and returns maximum business value. Progent offers support services ranging from as-needed guidance for helping you over challenging IT roadblocks to full project management to help you successfully complete business-critical tasks.
Progent's consultants can help Brisbane, Queensland organizations to succeed with any aspect of building a high-functioning telecommuting ecosystem by providing infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform customization and training, public cloud connectivity, Help Desk outsourcing, cybersecurity, data protection solutions, and centralized management.
Help Desk Services for Teleworkers
An emergency, company-wide changeover to a teleworker business model, which could be activated by a pandemic or as an element of a disaster recovery process, can overstretch even a high-performing in-house Call Center. Progent's Help Desk services make it possible for businesses of any size to outsource or expand their Help Desk by using Progent's remote Technical Response Center (TRC) team.
- Progent's Standard Help Desk Call Center services utilize Progent's nationwide team of remote technical support specialists combined with enterprise-class ticketing and tracking technology to provide an affordable, modern Help Desk. Progent's Standard Help Desk Services provide a comprehensive solution that handles all aspects of online Level 1 desktop technical support from service requests through trouble ticket creation, screen sharing, issue resolution, and reporting. A browser-based User's Service Portal enables telecommuters to track or revise their active trouble tickets, add information, and upload screenshots and attachments. Support services are delivered at a significant price reduction off Progent's ordinary Level 1 desktop service rates, and Progent offers the option of rapid escalation to Level 2 and Level 3 IT experts to deal with complex problems. To find out more, see Progent's Standard Helpdesk Services outsourcing for small businesses.
- Progent's Help Desk Call Center Supplemental Service allows your business to expand your existing Call Center organization by sharing responsibilities for Help Desk Call Center support services transparently between your regular support organization and Progent's nationwide team of PC support technicians and subject matter specialists. Progent's co-managed Support Desk service is based on a collective support model based on the number one PSA tool for managing help requests and trouble tickets, establishing responsibility, tracking progress, and producing management reports. For details about how Progent's Call Desk Supplementation Services can help your business to deliver best-in-class technical support to your at-home employees, go to Progent's Call Center augmentation Services.
Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and maintaining an efficient telecommuter environment for your Brisbane, Queensland organization, call
An index of content::
Juniper Junos Management Information Technology Consulting
Juniper Junos J-Web Consultants
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Cisco Consultants Telecommuter Job
Recruiter Cisco Consultant Freelance Jobs
Progent wants to find staff-level, solutions-driven Microsoft certified engineers with Microsoft Certified Systems Engineer credentials; Cisco certified system engineers who have Cisco CCDP or CCIE credentials; security professionals with CISSP or CISM or comparable security credentials; and high-end network design consultants with a background in mobile solutions, wireless networking, high uptime, workplace recovery, information preservation, and virtual servers. Progent also is looking for professionals to work on Progent's team of helpdesk service technicians and remote troubleshooting professionals. In addition, We are seeking talented managers who can operate effectively in our fast-paced, virtual office culture.
Online Support Services wireless IP phones and Meraki APs
Support Outsourcing wireless IP phones and Aironet APs
Cisco's wireless VoIP phones are hardened Wi-Fi devices designed for workers who are on the move within office, warehouse, health-care or other venues where IT management wants portable phones that provide more administrative control, data security and ruggedness than is achievable with the BYOD style of workplace communications. Integration of Cisco's wireless VoIP phones usually requires that you configure and fine tune many components of your Wi-Fi infrastructure such as access points, routers, wireless LAN controllers, and network management software. Progent's certified experts can provide remote and on-premises support to help you create and administer a Cisco wireless VoIP phone solution by delivering integration services that can range from debugging the set up of a wireless IP phone or AP to offering comprehensive project management outsourcing or co-sourcing for updating the wireless infrastructure of an entire campus.
Coding Oracle database
Consulting Oracle Database Resource Manage
Progent can provide fast and affordable online access to a certified Oracle DBA expert or an Oracle software developer. Progent can provide advanced DBA services for any version of Oracle including 10g and 11g and can also help plan, build, enhance, or fix Oracle database applications based on SQL and PL/SQL. Progent also can provide support for Data Guard replication technologies and ASM file/volume manager.
Email Block Lists Services
ProSight Email Spoofing Protection Engineer
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security companies to deliver web-based control and world-class security for your email traffic. The powerful architecture of Email Guard integrates a Cloud Protection Layer with a local gateway appliance to offer complete defense against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. Email Guard's cloud filter serves as a first line of defense and keeps most unwanted email from making it to your network firewall. This decreases your vulnerability to inbound attacks and saves system bandwidth and storage. Email Guard's on-premises gateway appliance adds a deeper layer of inspection for inbound email. For outbound email, the on-premises gateway provides AV and anti-spam protection, protection against data leaks, and encryption. The onsite security gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that stays inside your security perimeter.
Linux Online On-site Support
Consultants Linux RedHat Remote
Progent offers nationwide online technical support and consulting services for businesses that operate environments based on variants of Linux or whose IT systems include a mix of Linux platforms/Linux and Microsoft Windows technology. Online IT help provides maximum return for your information technology dollar by protecting user productivity and limiting the hours charged for network repair services. Advanced online access technology and skilled service specialists and consultants combine to enable Progent to handle the majority of network problems without wasting time and money by traveling to your location. In most of cases your network issues can be dealt with over the phone or via a mix of phone help and remote access. Progent can put you in touch with Cisco certified CCIE network engineers and CISSP premier security specialists to assist you with the most challenging network problems.
Remote Specialists Excel 2000
24x7 Excel Power Pivot Integration Firm
Progent's Microsoft-certified Excel and Office 365 Excel application consultants offer a wide variety of online support services to help your organization to design, develop, test, install, administer, and troubleshoot applications powered by any version of Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can assist you to migrate your legacy Excel applications to the newest releases of Excel, support Excel on Apple iOS-based iPhones and iPads and Google Android smartphones and tablets, and resolve compatibility problems between various versions of Office Excel. Progent can provide as-needed support to organizations looking for a quick solution to a specific problem related to Excel and Progent can also provide full project management support for upgrading or creating mission-critical applications built on Office Excel. Progent's affordable webinar training classes for Excel can be custom tailored to meet the special requirements of individuals or teams.
Engineers Microsoft Azure hybrid cloud integration
Hybrid cloud integration Specialists
Progent can assist you to design and manage cost-effective environments that can include Windows and Linux systems and apps in both cloud-based systems or in hybrid topologies that combine physical IT assets along with public clouds. To help you to incorporate public clouds with networks, Progent offers a variety of public cloud migration support services that include Microsoft Azure hybrid cloud planning and deployment services, Amazon Web Services cloud integration support, and Amazon Web Marketing Service development and debugging. Progent has two decades of experience providing high-level consulting services remotely, and Progent can help you complete your cloud integration projects on schedule and within your budget.
Engineer ADSL2+
ISP Service Plan Selection Consulting
Progent offers access to the cost-effective support of online Internet connectivity experts to help your company to assess or update your ISP services so your Internet connectivity solution aligns with your business needs. Support services available from Progent's engineers include evaluation of your existing bandwidth use, carrier and service plan comparison and ordering, network provisioning, and managing a smooth switchover to a new carrier and/or service arrangement. Network provisioning can include enhancing existing routers and deploying new ones, implementing firewalls, and upgrading dependable BGP configurations.
SQL Server Design and Installation
Microsoft SQL Server Technical Support
SQL Server 2005 offers powerful, standardized tools to computer professionals and information workers, lessening the complexity of creating, deploying, managing, and using company information and database applications in environments ranging from handheld devices to enterprise information networks. The complexity and interconnectivity requirements of Microsoft SQL Server 2005 call for an IT consultant with real-world expertise and broad knowledge in designing and deploying information-based, end-to-end business technology solutions. The experience of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work supporting Microsoft technology, assures you success in designing, configuring and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET environment.
Award Winning NetDocuments Consulting
Top Ranked NetDocs Troubleshooting Engineer
NetDocuments (NetDocs) is a cloud-based document management system (DMS) designed for the legal profession. Progent offers remote guidance from NetDocuments consultants who can help your law firm to plan, configure, manage, tune, or debug a document management system solution powered by NetDocuments.
Online Wireless Site Survey Professional
Remote Consulting Online Wireless Site Survey
Progent's Wi-Fi site survey services make it easy to plan, deploy and debug a Wi-Fi network optimized for your environment, offering your business a wireless solution that delivers the reception, performance, density, QoS, data protection, and roaming capability your business requires. Wi-Fi site survey services from Progent include online predictive modeling for designing a Wi-Fi network and onsite site survey services for confirming, tuning, and debugging an operational wireless LAN.
Proxim Tsunami Outsourcing
Support and Integration Proxim Tsunami
Progent’s wireless professionals can help small companies design, select, pilot, install and support secure building-to-building wireless bridges that integrate seamlessly into your IT network while offering a level of protection that equals or exceeds wired connections. Progent offers experience in wireless LAN products from Cisco Aironet and Meraki, Proxim, and additional small business wireless providers and can help you select and install the wireless connectivity solutions that match your company needs.
Specialist Dynamics GP/Great Plains
Microsoft Dynamics GP Specialist
Progent’s Microsoft certified consultants provide a variety of support services for Microsoft Dynamics GP. Dynamics GP/Great Plains is a Microsoft accounting platform and corporate management solution built, like all Microsoft accounting solutions, on the scalable and familiar platform of Microsoft Windows technology. Dynamics GP/Great Plains 2010, the latest edition of Microsoft accounting products in the Microsoft Dynamics GP/Great Plains line, provides an affordable solution for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and HR. Dynamics GP is easy to install and integrate, and with its modular design you can license only the functions you currently require, with the option to add users and enlarge functionality in the future. Progent’s Dynamics GP Software consulting experts can help you deploy, configure and manage Dynamics GP 2010 and also older versions of Microsoft Dynamics GP/Great Plains.
24 Hour Windows and UNIX Specialist
Immediate Consultants UNIX with Windows
If your office network mixes UNIX, Linux or Sun Solaris platforms with Microsoft Windows, Progent can show you how to integrate your computers into a cohesive environment that allows all your OS platforms to coexist for simple management, transparent information exchange, high dependability, enhanced performance, and tight protection. Progent's UNIX/Linux/Solaris and MS Windows integration assistance services feature network infrastructure integration and support, consulting for Microsoft Windows services for UNIX (SFU), online network monitoring and administration, remote technical support and repair, in-person technical support, and Helpdesk support.
24 Hour Troubleshooters Office 365 Management
Information Technology Outsourcing Firm PowerPoint 2016
Progent's Microsoft Office and Office 365 consultants can help companies of any size to incorporate Office desktop and Office 365 apps such as Office Excel, Word, PowerPoint, Microsoft Outlook, Access, Project and Publisher into a cohesive productivity solution that provides fast ROI and enables better business results. Progent can help you to interface Office or Office 365 apps with one another and with other key Microsoft platforms such as SharePoint, Exchange Server and Microsoft SQL Server running locally or in the cloud. Progent can also help you to fix compatibility issues between different releases of Microsoft Office and can provide customized online instruction to individual users and teams.
Engineer SQL Server 2016 Enterprise
SQL Server 2016 Query Store Technical Support
Microsoft SQL Server 2016 offers significant enhancements in speed, capacity, security, high-availability, BOYD integration, and built-in BI. New features include PolyBase for processing SQL and NoSQ databases simultaneously for data warehousing, Jason integration, Always Encrypted mode, Mobile Reports, and centralized management of local and cloud-based resources. Progent's Microsoft-certified consultants can deliver remote and onsite support to help businesses of any size to implement, administer or troubleshoot any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other key Microsoft technologies such as Windows Server, Exchange, SharePoint Server, Microsoft Dynamics CRM and GP, Lync or Skype for Business, and System Center Operations Manager (SCOM).
Amazon Marketplace Web Service integration Expert Development
Top Developer Firms Amazon MWS integration training
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating key sales functions including listings, orders, shipments, inbound and outbound fulfillment, and reports. By tapping into Amazon's vast online selling environment and automating their sales, vendors can expand their market, reduce their operating costs, accelerate response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can collaborate with your development team and provide application programming, workflow integration, project management support, and training so you can cut development time and costs and expedite your ROI.
Online Troubleshooting SCCM 2016 Boundary Groups
SCCM 2016 Boundary Groups Online Support
System Center Configuration Manager 2016 automates software deployment across multiple sites, centralizes security and compliance settings management, inventories network assets, guards against company data leakage, provides network health reporting, allows secure end-user self service, and offers a single control mechanism for administering mixed-OS networks based on on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud specialists can help you with any aspect of planning, implementing, operating and repairing a System Center 2016 Configuration Manager solution for local, cloud, or hybrid environments.
Android and Exchange integration Specialist
24-Hour Support Services Android and Active Directory integration
Progent's seasoned team of IT consultants and subject matter specialists have extensive background delivering remote and on-premises assistance for organizations of any size who want to incorporate Android phones and tablets into their IT systems so that users can be productive from anywhere. Progent has the range of know-how to solve network problems that span numerous vendors and that entail a mix of legacy and current technology. Progent offers cost-effective remote expertise to assist you with any aspect of designing, deploying, managing and troubleshooting your Bring-Your-Own-Device (BYOD) environment. Progent can deliver occasional technical support to help you to handle especially challenging technical problems, or Progent can provide comprehensive project management services to help you complete major network initiatives on time and on budget. Progent can assist with local, cloud-centric, or hybrid network environments and offers expertise with operating systems, applications, management utilities and network infrastructure. Progent also offers specialized group or individual training sessions to show you how to manage and operate Android phones and tablets to maximize their business value.
Sales Office Computer Consulting
Top Ranked Remote Office Professionals
Years of background providing Microsoft expertise and Cisco network consulting has enabled Progent to develop a unique ability for supporting branch offices that require IT service with the responsiveness associated with with small companies but which offers effective client interaction, thorough documentation, and adherence to enterprise IT protocols. If your enterprise has a sales office situated anywhere in California or any region covered by Progent's engineers, Progent can offer a broad range of on-premises and remote IT support services and system design expertise.
Network Education
24 Hour Server Education
Progent practices information transfer from Progent's support experts to customers. By teaching customers to deal with problems that are within their comfort zone, Progent can focus on providing hard-to-find skills where Progent faces few competitors. Mid-size businesses who utilize familiar independent consultants or who employ internal IT personnel benefit when Progent transfers information about new technology and proven methodologies to make their networks more reliable, secure, and productive.
Coding Amazon MWS
Amazon Marketplace Web Service development training Programming Companies
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that enables Amazon sellers to streamline their business processes by automating crucial sales activities including listings, orders, shipments, inbound and outbound fulfillment, and finances. By tapping into Amazon's vast online ecosystem and automating their sales processes, merchants can broaden their reach, reduce their operating costs, improve response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service consultants can work with your development staff and provide programming, workflow integration, project management support, and training so you can shorten development time and costs and expedite your ROI.
Wireless EMail IT Services
Windows Mobile 7 Consult
Progent’s professionals offer experience in multiple technologies relevant to mobile networking including system architecture, Activesync, wireless security, wireless email, Microsoft Windows Mobile, RIM Blackberry, and wireless application development. Progent's certified consultants can save your company work and money by using their wireless expertise to help you choose and integrate mobile networking solutions that fit the needs of your company. Progent can also tune your network infrastructure so that wireless PDAs perform more reliably.
Microsoft SQL Server Setup and Support
Microsoft SQL Consultants
Microsoft SQL Server 2000 is a complete, web-aware database and data analysis package that enables the rapid creation of cutting-edge high-end programs that can give your business a critical competitive edge. Microsoft SQL Server 2000 provides core support for XML and the ability to communicate across the Internet and beyond the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 engineers, with an average of more than over 10 years of work supporting Microsoft integration, assures you success in planning, installing and supporting Microsoft SQL Server applications that are well connected with other applications based on Microsoft's .NET environment.
Small Business WAP300 AP Configuration
CCDP Expert Certified Online Technical Support Small Business WAP131
Progent's Cisco-certified wireless integration consulting experts can help you to deploy, administer, and troubleshoot Cisco Small Business Wireless Access Points.
Consulting Private Cloud Hosting for Virtual Data Centers
24 Hour Private Cloud Hosting for Virtual Data Centers Technology Professional
Progent's Private Cloud Hosting and Management outsourcing provides complete hosting of a small or mid-size organization's servers in an environment that gives the highest degree of dependability and scalability and is also simple to move to another host. Progent's Private Cloud Hosting and Management services are based upon mature virtualization technologies that enable small and midsize companies with multi- platform IT systems to save dramatically on the costs of capital equipment, infrastructure maintenance, and IT management while achieving enterprise-class reliability and an unmatched level of vendor independence.
Hosting for Virtual Servers Consultancy
Hosting for Virtual Servers Specialist
Progent’s private cloud hosting service allows small and midsize businesses to run mission-critical applications such as SQL and Exchange from a secure Tier III data center facility on fault-tolerant hardware with offsite data backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Data Protection Manager for automatic backup and restore. You can use Progent’s private cloud hosting service to avoid major investments in the acquisition, maintenance, and operation of computer equipment and data center facilities while achieving the highest levels of network reliability and physical security.
Microsoft Operations Manager Consulting
MOM 2007 Computer Engineer
Progent's Microsoft-certified consulting experts have more than 10 years of experience planning, implementing, enhancing and repairing System Center Operations Manager solutions and can provide organizations of any size advanced online or on-premises consulting services for SCOM 2012. Progent can assist you to plan an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and resilience needed to watch over your datacenter effectively, whether your datacenters are onsite, cloud-based, or a hybrid environment. Progent can also help you to import and customize SCOM 2012 management packs based on leading practices for monitoring network fabric as well as both Microsoft and 3rd-party applications and services. Also, Progent can deliver responsive online or onsite technical support to help you to remediate serious problems uncovered by SCOM 2012.
Microsoft Certified Partner System Consulting
Microsoft Partner Small Business Computer Consulting
Progent is a Microsoft Certified Partner and has earned special competencies that include Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners represent the elite organizations who receive the highest client satisfaction and are afforded the closest operational relationship with Microsoft. The understanding, capabilities, and dedication required to achieve the status of Microsoft Certified Partner pays dividends to Progent's clients by enabling Progent to offer your business more complete solutions for your IT system.
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