For offices of all sizes in Brisbane Queensland, Progent offers easy, quick, and affordable communication with CCIE-Premier engineers. CCIEs are world-class network experts who earn this elite recognition only after rigorous examinations administered by Cisco. CCIE-qualified engineers can handle the most complex problems associated with network interfacing, repair, and configuration. Progentís CCIE-certified support specialists work directly with Cisco's in-house staff in analyzing problems with IOS or Cisco NX-OS software and coming up with temporary alternatives or receiving software updates to correct problems. A Cisco CCIE has the experience to isolate the source of computer network problems stemming from hardware or software.

Progent can provide fast remote access to a CCIE expert so that you has the opportunity to receive high-level assistance for complex network issues that are impacting productivity but are outside the experience of your local network maintenance resources. Progent's Cisco CCIE-Premier consultants can connect to your network via state-of-the-art remote connectivity tools in order to perform rapid and low-cost analysis and remediation of serious network issues.

Progent's CCIE Support Services
Most CCIEs are employed by big enterprises or national Internet providers, and so their services are not easily available to the general public. Progent is one of the rare service organizations to make CCIEs accessible to help small and mid-size businesses. Also, Progent can provide fast access to a CCIE by telephone so you can receive immediate support for urgent network problems that are reducing business efficiency. To find out how to get in touch with a Progent CCIE for immediate help with your network, go to Progent's remote network help.

Cisco's large selection of both new and legacy networking products supported by Progent includes ASA Series Firewalls and PIX 500 Firewalls, Catalyst FWSM, secure high-speed and integrated services (IS) routers, Aironet and Meraki wireless access points, Meraki cloud-managed APs and switches, VoIP systems, Catalyst and Nexus family switches, as well as security and Virtual Private Network (VPN) solutions. With the resources of one of the largest groups of Cisco-premier CCIE experts of any independent consulting company, Progent has priority access to Cisco's engineering experts and Cisco's latest training resources to keep at the leading edge of connectivity technology.

Software Update Management for Cisco Infrastructure Appliances
Software update management is a vital and complex process. Timely and correctly managed updating maximizes security, compliance, availability, and functionality. Sporadic patch management can cause security gaps, compatibility problems, sluggish or erratic performance, excessive downtime, or loss of important functions. Patching involves more than periodic updates of operating systems and apps for servers and endpoints. Firmware patches can be as essential for infrastructure appliances such as routers, firewalls, and Wi-Fi APs.

Software Update Management Services for Network Infrastructure Appliances

Progent offers software update management expertise for infrastructure devices from Cisco and other vendors

Progent has provided high-end help for Cisco networking appliances for more than twenty years and Progent's managed services for patch management offer organizations of any size a flexible and cost-effective alternative for assessing, testing, scheduling, implementing, and documenting software and firmware updates to your ever-evolving IT network. To learn about Progent's service programs for patch management, visit Progent's patch management solutions.

To find out more about Progent's online and on-premises support services for Cisco technology, choose a topic:

  • Overview of Progent's Cisco Engineering Services
  • Timely Remote Access to a Cisco CCIE Network Engineer
  • Cisco Firepower NGFW Series Firewalls: Configuration and Management Support
  • Cisco ASA 5500-X Firewalls with Cisco Firepower Services: Setup and Troubleshooting Services
  • ASA 5500 Firewall Integration Assistance
  • Cisco PIX 500 Firewall Engineering Services
  • Cisco Routers Engineering Expertise
  • Cisco Wireless Consulting Help
  • Aironet APs Deployment Expertise
  • Cisco Small Business 100, 300 and 500 WiFi Access Points Engineering Support
  • Cisco Catalyst 802.11ax Access Points Solution Design, Configuration and Debugging Support
  • Cisco Wireless Controllers Integration Consulting
  • Cisco Meraki APs Engineering Expertise
  • Cisco Unified Communications Manager (CUCM or Unified CM) and CallManager Consulting and Troubleshooting
  • Cisco Voice over IP (VoIP) Phones and IP Video Phones Consulting and Cisco Wireless VoIP Phone Configuration
  • Cisco Jabber Deployment Services
  • Cisco Catalyst Switches Engineering Services
  • Nexus Switches Support and Troubleshooting Expertise
  • Cisco Meraki Switches Deployment Expertise
  • Cisco VPN and Security Setup and Troubleshooting Assistance
  • SIP and CUBE Infrastructure Solutions: SIP Trunking and CUBE Integration Expertise
  • Design and Support for Cisco-based Datacenters and Colocation Centers
  • Infrastructure Optimization Services for ISPs
  • Remote Network Management Strategies for Cisco-based Infrastructure
  • NetApp and Cisco FlexPod Private Cloud Platform Consulting Other Consulting Services Available from Progent
    Progent also offers a wide range of IT consulting expertise in key areas to help companies to turn Cisco infrastructure technology into a cohesive IT system that delivers strategic advantage. Some of the services available from Progent's subject matter experts include project management expertise, VMware vSphere and vCloud planning and deployment, VMware Site Recovery Manager (SRM) application continuity consulting, VMware NSX network virtualization architecture and management, Windows Server 2022 planning and integration services, Microsoft Windows Server 2019 migration consulting, Windows 2016 hybrid cloud/on-premises solutions, Microsoft Hyper-V consulting, disaster recovery planning, Windows Server 2012 R2 configuration, network security compliance scanning, DBA and database development expertise, and part-time CIO consulting services.

    Progent can also help your company you to plan, implement, manage and troubleshoot enterprise hybrid cloud solutions that include local and cloud hosted resources and that use Cisco technology. (Find out about Progent's Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) integration consulting.)

    By providing a convenient centralized source for network generalists and specialists, Progent is able to tailor timely, inexpensive, and comprehensive IT solutions that align with the special requirements of companies in Brisbane Queensland.



    An index of content::

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    SQL Server 2005 delivers powerful, standardized tools to computer professionals and network users, reducing the complexity of designing, integrating, managing, and accessing company information and analytical applications in environments ranging from mobile devices to corporate data networks. The sophistication and interconnectivity requirements of Microsoft SQL Server 2005 call for an IT consultant with real-world expertise and broad knowledge in planning and deploying information-based, end-to-end business IT applications. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work supporting Microsoft integration, ensures you success in planning, deploying and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.

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    Development Company SQL

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    IT Consulting Aironet 3700 Access Point

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  • Cisco Computer Network Consulting Gold Coast
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    Software patch management Consultants

    Progent's support services for software and firmware patch management offer businesses of all sizes a versatile and affordable solution for assessing, testing, scheduling, applying, and documenting updates to your virtual and physical; servers, peripherals {like printers and scanners, network appliances such as switches and Wi-Fi APs, and IoT devices like sensors and robotics.

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    Offsite Workforce Network Infrastructure Online Consulting

    Progent can assist small and medium-size businesses to design, configure and debug the network infrastructure for a remote workforce.

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    Microsoft Dynamics NAV Help and Support

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    Cisco CUBE Integration Consulting

    Progent's Cisco CCIE-certified SIP integration consultants can assist organizations of any size to plan, integrate, manage, debug and enhance Cisco's SIP infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-connected IP PSTN trunks and offer affordable online or onsite expertise to help businesses to migrate efficiently to a productive unified communications network that delivers fast return on investment. Progent's certified Microsoft collaboration consultants can help you to configure connections between Cisco's CUBE Session Border Controller and Microsoft's rich media platforms such as Skype for Business and Lync for connectivity to a SIP PSTN trunk.

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    ProSight DPS ECHO Cloud Backup Services Consulting Services

    ProSight Data Protection Services ECHO from Progent offer small and mid-sized businesses an affordable end-to-end solution for reliable backup/disaster recovery. For a fixed monthly rate, ProSight Data Protection Services automates and monitors your backup processes and enables rapid recovery of critical data, applications and virtual machines that have become lost or corrupted as a result of hardware failures, software glitches, disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local device, or to both. Progent's disaster recovery consultants can provide advanced expertise to configure ProSight Data Protection Services to be compliant with regulatory requirements such as HIPAA, FINRA, and PCI and, when necessary, can assist you to recover your business-critical information.

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    NetDocuments (NetDocs) is a cloud-based document management system (DMS) built for legal workflows. Progent offers remote access to NetDocuments consultants who can help your law firm to design, deploy, manage, tune, or troubleshoot a document management system (DMS) solution based on NetDocuments.

  • Urgent Network Security Test WatchGuard Firebox T55 Firewall WatchGuard Firebox T55 Firewall Security Auditing
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  • 24x7x365 Microsoft Office 2003 Technical Firms
    Microsoft Office 2000 Tech Consultant

    Progentís IT outsourcing packages provide budget-friendly computer consulting for small companies. Whether it involves designing network infrastructure, setting up an internal Help Desk or using an outside one, rolling out an updated e-mail platform, monitoring your network, or building a web-based eCommerce application, outsourcing your network technical services can reduce expenses and minimize uncertainties, permitting IT service budgets to increase in a more linear and controlled manner than is possible by assembling a bulky, knowledgeable internal network support organization. Progentís Outsourcing White Paper and datasheets tell you how Progent can enable you to create a protected and robust system architecture for your critical applications based on Windows such as Microsoft Office XP, Office 2003, and Office 2000.

  • Windows Server 2012 R2 Storage Spaces Remote Support Services Microsoft Certified Expert Technology Consulting Windows Server 2012R2 Configuration Manager
  • Windows Server 2016 Stretch Clusters Remote Technical Support 24/7/365 Windows Server 2016 VM Load Balancing Computer Consulting
  • Windows Server 2019 Cluster Operating System Rolling Upgrade Consultant Services Windows Server 2019 Storage Replica Computer Engineer
  • Windows Server 2019 Live Migration Remote Consulting Top Rated Technology Consulting Windows 2019
  • Windows Server Essentials and Exchange Specialists Top Rated Windows Server Essentials and Office 365 Professional
  • Windows Server Hyper-V 2016 PowerShell Network Consultant Windows Server Hyper-V 2016 Shielded VMs Information Technology Consulting

  • Remote Support Small Business IT Consulting Group
    Colorado Integration Consultant

    Progentís Technical Response Center (TRC) provides low-cost nationwide after-hours online support for information systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support experts offer 24x7 phone support and remote direct computer connection to isolate and repair technical problems quickly and economically.

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  • Smartphone patch management Consultant Services
    iPhone patch management Technology Professional

    Progent's support services for patch management offer organizations of any size a versatile and cost-effective solution for evaluating, testing, scheduling, implementing, and documenting software and firmware updates to your servers, such as scanners, infrastructure appliances such as routers and wireless access points, and Internet-of-Things (IoT) devices like sensors and robotics.

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  • Expert Microsoft Certified SCOM 2012 Fabric Monitoring Support
    Microsoft SCOM 2012 Support Services

    Progent's Microsoft-certified consultants have more than 10 years of experience designing, implementing, optimizing and troubleshooting SCOM environments and can provide organizations of all sizes advanced remote or on-premises consulting services for Microsoft SCOM 2012. Progent can assist you to plan a topology for SCOM 2012 servers that delivers the responsiveness and resilience needed to monitor your IT resources efficiently, whether your datacenters are onsite, in the cloud, or a hybrid environment. Progent can also assist you to import and customize SCOM 2012 management packs according to industry best practices for tracking network infrastructure and both Microsoft and 3rd-party applications and services. In addition, Progent can provide responsive online or onsite troubleshooting to help you to remediate critical problems detected by Microsoft SCOM 2012.

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  • 802.11ac Wi-Fi Network Network Consultant
    802.11ac Wi-Fi Network Support and Integration

    Progent can help you plan, configure, manage, monitor, and repair an efficient Wi-Fi network architecture, recommend sensible components, and configure wireless access points, wireless bridges, radio antennas, wireless controllers, and various wireless products. Progent can also show you how to create a thorough wireless system security strategy that is well integrated with the security plan for your overall business network.

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  • password management Specialists Engineers ProSight IT asset documentation management