For organizations of any size in Brisbane Queensland, Progent can provide easy, fast, and economical access to CCIE-Premier engineers. Cisco CCIEs are top-level networking engineers who achieve this prestigious recognition by completing rigorous testing by Cisco. CCIE-qualified engineers can handle the most complicated issues surrounding network deployment, troubleshooting, and optimization. Progent's CCIE-certified support specialists work directly with Cisco's in-house engineers in identifying anomalies with Cisco IOS or NX-OS utilities and coming up with temporary alternatives or receiving software patches to correct problems. A Cisco CCIE can isolate the source of computer network problems whether from hardware or software.

Progent can provide fast and affordable remote access to a CCIE expert so you can obtain timely help for complex network issues that are impacting productivity but are outside the experience of your local IT maintenance resources. Progent's Cisco CCIE-Premier engineers can access your system using state-of-the-art remote support utilities that allow them to perform fast and economical diagnosis and repair of critical network problems.

Progent's CCIE Support Services
Most CCIEs work for big corporations or nationwide Internet providers, and consequently their skills are not readily accessible to smaller organizations. Progent is one of the rare service firms to make CCIEs accessible to support small and mid-size companies. In addition, Progent offers quick contact with a CCIE by phone so you can receive timely support for urgent network problems that are hurting business productivity. To find out how to get in touch with a Progent CCIE for immediate assistance with your network, go to Progent's remote network help.

Cisco's extensive selection of both new and vintage networking devices supported by Progent includes ASA Series Firewalls and PIX Series Firewalls, the Catalyst Firewall Services Module (FWSM), secure high-speed and integrated services routers, wireless access points, Cisco Meraki cloud-managed APs and switches, VoIP phones and systems, Catalyst and Nexus family switches, as well as data protection and VPN products. With the resources of one of the largest teams of Cisco-certified CCIE engineers of any independent consulting firm, Progent has privileged access to Cisco's internal support specialists and Cisco's latest learning resources to keep at the vanguard of network technology.

Software Update Management for Cisco Network Infrastructure Devices
Patch management is crucial and complicated task. Prompt and properly managed patching optimizes cybersecurity, compliance, availability, and capability. Haphazard software update management can cause security gaps, compatibility issues, slow or erratic performance, unnecessary downtime, or unavailability of important features. Patching involves more than periodic updates of an OS and applications for servers and user machines. Firmware patches can be as essential for network appliances like routers, firewalls, and Wi-Fi access points.

Patch Management Support for Infrastructure Appliances

Progent can provide patch management expertise for network appliances from Cisco and other major vendors

Progent has delivered high-end assistance for Cisco infrastructure appliances for over two decades and Progent's managed services for patch management provide businesses of any size a flexible and cost-effective alternative for assessing, validating, scheduling, implementing, and tracking updates to your dynamic information network. To learn about Progent's service options for patch management, see Progent's patch management service plans.

In order to find out more details concerning Progent's professional support services for Cisco network infrastructure, select a topic:

  • Introduction to Progent's Cisco Consulting Services
  • Fast Online Support from a CCIE Engineer
  • Cisco Firepower Firewalls: Configuration and Troubleshooting Expertise
  • ASA 5500-X Series Firewall with Cisco Firepower Services: Setup and Management Support
  • Cisco ASA 5500 Firewall Engineering Support
  • PIX 500 Series Firewall Management Expertise
  • Cisco Routers Engineering Expertise
  • Cisco Wireless Deployment Help
  • Cisco Aironet Wireless Access Points Deployment Services
  • Cisco Small Business 100, 300 and 500 Wireless APs Consulting Help
  • Cisco Catalyst 802.11ax Wi-Fi 6/6E Access Points Planning, Deployment and Debugging Services
  • Cisco Wireless Controllers Consultants
  • Cisco Meraki APs Engineering Support
  • Cisco Unified Communications Manager (CUCM or Unified CM) and CallManager Configuration and Technical Support
  • Cisco Voice over IP (VoIP) Phones and IP Video Phones Expertise and Cisco Wireless IP Phone Configuration
  • Cisco Jabber and Management Expertise
  • Catalyst Switches Consulting and Support Expertise
  • Nexus Switches Configuration and Maintenance Expertise
  • Cisco Meraki Switches Configuration and Maintenance Services
  • Cisco VPN Consulting Assistance
  • SIP and CUBE Infrastructure Solutions: SIP PSTN Trunks and CUBE Integration Consulting
  • Cisco Duo MFA Two-factor Authentication Services for Telecommuters
  • Design Expertise for Cisco-based Datacenters
  • Infrastructure Design Services for Service Providers
  • Centralized Cloud-based and Hybrid Management Solutions for Cisco Infrastructure
  • NetApp and Cisco FlexPod Private Cloud Platform Consulting Additional Support Services Available from Progent
    Progent can also provide a wide range of IT services in key practice areas to help companies to convert Cisco infrastructure technology into an integrated IT solution that provides strategic advantage. Some of the consulting services offered by Progent's subject matter experts include project management support, VMware vSphere and vCloud deployment, VMware Site Recovery Manager application continuity consulting, VMware NSX network virtualization design and management, Windows Server 2022 planning and integration services, Microsoft Windows Server 2019 migration consulting, Microsoft Windows 2016 hybrid cloud solutions, Windows Hyper-V consulting, business continuity planning and testing, Windows Server 2012 R2 support, PEN testing with NodeZero from Horizon3.ai, network security vulnerability assessment, DBA and database development expertise, and temporary CIO services.

    Progent can also help your company you to plan, deploy, manage and repair enterprise hybrid cloud solutions that incorporate local and cloud-based resources and that use Cisco technology. (Find out about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform integration expertise.)

    By offering an efficient one-stop resource for IT generalists and specialists, Progent can deliver fast, inexpensive, and comprehensive IT solutions that align with the unique needs of companies in Brisbane Queensland.



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    Progent's Juniper Networks-authorized network engineer can help you to design and implement Juniper Firewall and VPN technology, optimize and troubleshoot your infrastructure, and migrate smoothly from outdated products to current versions. Progent's Junos OS consultants can also provide expertise with Juniper's premier network control software to help you to streamline the management and improve the protection of your Juniper VPN appliances and routers. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS operating system productss and can assist you manage networks that include a mix of Juniper's OS platforms.

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    Progent's Microsoft-expert consultants can help you to enhance your servers or desktops from 32 bits to 64 bits. Progent can help you to calculate the risks and advantages of migrating to 64-bit computing, plan an efficient migration process that reduces operational interruptions, and offer inexpensive, expert remote help to aid your organization to configure 64-bit operating systems and applications on your current computers.

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