For offices of any size in Brisbane Queensland, Progent offers convenient, fast, and affordable contact with Cisco CCIE-Premier network experts. Cisco CCIEs are world-class network professionals who achieve this elite certification only after rigorous examinations overseen by Cisco. CCIEs can handle the most complex problems associated with network interfacing, troubleshooting, and configuration. Progentís CCIE-certified support specialists operate closely with Cisco's internal staff in analyzing problems with Cisco IOS or NX-OS software and developing temporary alternatives or receiving software updates to fix problems. A Cisco CCIE has the experience to pinpoint the origin of computer network difficulties stemming from network appliances or applications.

Progent can provide fast online contact with a CCIE expert so that you has the opportunity to get high-level assistance for complicated network problems that are impacting productivity but are outside the experience of your local network support resources. Progent's Cisco CCIE-Premier consultants can access your network via state-of-the-art remote support tools in order to perform rapid and affordable analysis and repair of critical network issues.

Progent's CCIE Support Services
Most CCIEs work for big corporations or national ISPs, and so their help is not readily accessible to smaller organizations. Progent is among the few service firms that makes CCIEs available to help small and mid-size businesses. In addition, Progent offers quick access to a CCIE remotely so you can get immediate support for complex network issues that are reducing worker productivity. To learn how to get in touch with a Progent CCIE for immediate help with your network, visit Progent's remote network assistance.

Cisco's large family of both current and vintage networking products familiar to Progent includes ASA Series Security Appliances and PIX 500 Firewalls, Catalyst Firewall Services Module, protected broadband and integrated services routers, Aironet and Meraki wireless access points and bridges, Meraki cloud-managed Wi-Fi access points and aggregation switches, VoIP phones and systems, Catalyst and Nexus family switches, as well as security and Virtual Private Network (VPN) technology. Maintaining one of the largest groups of Cisco-premier CCIE consultants of any independent consulting firm, Progent has priority access to Cisco's internal experts and Cisco's latest training resources to stay at the leading edge of network solutions.

Software Update Management for Cisco Network Devices
Patch management is a critical and complex task. Timely and properly managed updating maximizes security, regulatory compliance, uptime, and functionality. Haphazard software update management can result in security vulnerabilities, compatibility problems, slow or inconsistent responsiveness, excessive offline stretches, or unavailability of important functions. Patching entails more than periodic updates of operating systems and applications for servers and endpoints. Firmware patches can be as essential for network infrastructure appliances such as switches, firewalls, and Wi-Fi APs.

Software Update Management Services for Network Appliances

Progent offers patch management expertise for infrastructure appliances from Cisco and other vendors

Progent has provided high-end assistance for Cisco infrastructure appliances for more than twenty years and Progent's managed services for software and firmware patch management offer businesses of all sizes a versatile and affordable alternative for evaluating, validating, scheduling, applying, and documenting updates to your dynamic information system. To learn about Progent's services for software update management, check out Progent's software update management solutions.

To learn more details about Progent's online and on-premises support for Cisco network infrastructure, choose a topic:

  • Introduction to Progent's Cisco Support
  • Fast and Affordable Remote Support from a CCIE Engineer
  • Cisco Firepower NGFW Firewalls: Configuration and Management Expertise
  • Cisco ASA 5500-X Firewalls with Cisco Firepower: Configuration and Troubleshooting Expertise
  • Cisco ASA 5500 Firewall Consulting Services
  • Cisco PIX 500 Firewall Engineering Support
  • Cisco Routers Engineering Expertise
  • Cisco Wireless Deployment Support
  • Cisco Aironet Wireless APs Deployment Expertise
  • Cisco Small Business Wireless APs Engineering Services
  • Catalyst Wi-Fi 6 APs Planning, Configuration and Debugging Support
  • Cisco WiFi Controllers Experts
  • Cisco Meraki APs Design Expertise
  • Cisco Unified Communications Manager (CUCM or Unified CM) and Cisco CallManager Integration and Technical Support
  • Cisco Voice over IP (VoIP) Phones and IP Video Desktop Phones Consulting and Cisco Wireless VoIP Phone Configuration
  • Cisco Jabber Configuration and Troubleshooting Services
  • Catalyst Switches Engineering Expertise
  • Cisco Nexus Switches Consulting and Support Expertise
  • Cisco Meraki Switches Configuration and Maintenance Services
  • Cisco VPN Integration Expertise
  • SIP and CUBE Integration Solutions: SIP PSTN Trunks and Cisco CUBE Integration Expertise
  • Design Expertise for Cisco-based Data Centers
  • Network Design Services for Service Providers
  • Centralized Management Technologies for Cisco Environments
  • NetApp and Cisco FlexPod Cloud Architecture Consulting Services Additional Consulting Expertise Available from Progent
    In addition to Cisco networking, Progent's consultants offer expertise for a variety of major areas of information system technology, allowing Progent's experts to deliver comprehensive IT solutions for companies of any size. A sampling core fields where Progent can provide high-level support include: By offering an efficient one-stop resource for IT generalists and application experts, Progent is able to tailor timely, inexpensive, and thorough information technology solutions that align with the special needs of companies in Brisbane Queensland.

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    Progentís staff of Microsoft and Cisco Certified consultants average more than ten years of hands-on industry experience, in the trenches of network service, executing a broad variety of technical projects for a large mix of customers. Each Progent consultant shares a proven set of personal best practices which are combined into shared best practices standards that Progent instills in its consulting personnel. This guarantees that you get not only world-class IT capability, but also a support engineer with field-tested methods for applying technical knowledge to repair real-world IT problems efficiently.

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    Progent's Cisco-certified SIP integration experts can assist organizations of any size to plan, deploy, maintain, debug and upgrade Cisco's SIP (Session Initiation Protocol) infrastructure technology and Cisco's CUBE-connected SIP trunks and can provide affordable remote or on-premises support to assist companies to move efficiently to an advanced communications network that delivers fast return on investment. Progent's certified Microsoft collaboration experts can help you to establish connections between Cisco's CUBE SBC and Microsoft's VoIP and IP video platforms like Skype for Business Server and Lync Server for connectivity to a SIP PSTN trunk.

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    Small to mid-sized companies can now enjoy all the advantages of Operations Manager and also have quick access to Progentís Microsoft and Cisco certified network support professionals. With Progent's economically priced IT service packages, mid-size organizations can select a simple co-sourcing package built around Microsoft System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing package. Progent supports Microsoft System Center Operations Manager 2007 to offer small business information systems enterprise-class reliability, security and performance.

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    Progent is seeking a range of on-staff workers such as solutions-driven MCSEs; system consultants who have Cisco CCNP or CCIE credentials; and consultants for fault-tolerant network architecture with backgrounds in mobile connectivity, wireless networking, non-stop environments, business continuity planning, data protection, and virtual servers. We are also hiring desktop support experts, off-site troubleshooting specialists, and CISSP or CISM certified security professionals. Progent is also seeking veteran managers able to perform effectively in Progent's high-growth, virtual office environment. Progent works with freelance consultants with in-depth expertise and hands-on experience in important IT areas beyond Progent's main technical focus. Progent's Experts Team employs freelance consultants who can provide consulting and development services for strategic solutions that include MRP, Enterprise Resource Planning, or Customer Relationship Management; have specialized expertise with popular platforms such as Linux, Apple OS, or Sun, or offer world-class skills in areas like telecommunications, web site design, Electronic Data Interchange, eCommerce, or database management. Independent contractors certified by us coordinate with our full-time engineers to deliver end-to-end IT services for small business networks.

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    Cisco's Firepower Next Generation Firewalls provide a major performance improvement compared to Cisco's previous-generation ASA 5500-X security appliances and offer centralized management and automation of advanced security capabilities like application visibility and control (AVC), next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist your organization to design and execute a smooth migration to Cisco Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower appliances with Cisco's subscription-based security services to build and centrally control IT ecosystems that span branch offices, data centers, private clouds and public clouds.

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    Progent's certified SharePoint Server 2019 and SharePoint Online consultants can provide affordable online and onsite consulting expertise, software development, and debugging services for organizations of all sizes who intend to migrate to SharePoint 2019 or SharePoint Online from legacy versions of SharePoint. Progent can help you design and execute a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that incorporates local and cloud-based components into a cohesive information management system.

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    The QTS (formerly Herakles) Internet Data Center is situated in the seismically-stable Natomas neighborhood of Sacramento, CA. If your business is now using the QTS data center as a colocation facility or if your company is considering migrating your main or offsite backup system to the Herakles data center, Progent can provide a range of budget-friendly consulting services including colocation relocation, equipment installation and upgrades, network optimization, project management services, virtual server expertise, remote network monitoring, streamlined network management, application programming, disaster recovery planning, security assessment, and the use of the Progent Test Lab.

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    Progent is committed to knowledge transfer from Progent's consultants to clients. By educating customers to deal with technical issues that are within their comfort zone, Progent is able to concentrate on offering hard-to-find skills where Progent has few competitors. Mid-size businesses who work with familiar freelance consultants or who employ in-house support personnel benefit when Progent transfers information about new technology and tested methodologies to make their networks more reliable, secure, and productive.

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    Progent's support specialists in Mac and Microsoft Windows technology can show you how to integrate Apple Macintosh and Windows computers into cohesive networks with full sharing and collaboration support. Allowing efficient cooperation among a variety of servers and desktops powered by Apple Mac OS and Windows calls for extensive knowledge of and background with Apple Macintosh and Windows products. Progent's experience in Microsoft and Macintosh service makes it possible to provide world class support to businesses that rely on these technologies to maintain their strategic edge. Progent's consultants can also help you to interface Apple's iPhones and iPads with your Windows network.

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    Cisco's security and remote connectivity solutions for small to medium sized companies represent a complete range of manageable security hardware and software to let you protect your entire network infrastructure. Cisco's VPN line includes routers, firewalls, and VPN solutions. Progent's professional staff of consultants includes experienced engineers with Cisco Certified Internetwork Expert and CCNP certifications who can assist your company to evaluate Cisco VPN, Cisco RADIUS Security, and other Cisco protection solutions that fit most closely with your business objectives.

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