For organizations of all sizes in Brisbane Queensland, Progent can provide easy, quick, and affordable contact with Cisco CCIE-Premier engineers. Cisco CCIEs are world-class network professionals who achieve this elite certification by completing strenuous examinations overseen by Cisco. CCIE-certified consultants can handle the most complex problems surrounding network deployment, troubleshooting, and configuration. Progent's CCIE-certified support specialists operate directly with Cisco's internal engineers in analyzing anomalies with IOS or NX-OS utilities and developing workarounds or receiving software patches to correct problems. A Cisco certified CCIE has the experience to detect the source of computer network difficulties whether from network appliances or applications.

Progent offers affordable remote access to a CCIE expert so that you can get high-level help for complicated network problems that are affecting your business but are outside the scope of your ordinary network support resources. Progent's Cisco CCIE-Certified engineers can access your network using state-of-the-art remote support tools that allow them to provide rapid and cost-effective diagnosis and remediation of critical network problems.

Progent's CCIE Support Services
Most CCIEs are employed by large corporations or national ISPs, and consequently their services are not readily available to smaller businesses. Progent is one of the rare consulting providers that makes CCIEs available to assist small and medium sized businesses. In addition, Progent offers fast access to a CCIE by telephone so you can get immediate help for complex network issues that are reducing worker efficiency. To learn how to contact a Progent CCIE for immediate assistance with your IT infrastructure, go to Progent's remote network help.

Progent has one of the biggest groups of Cisco-certified CCIE consultants of any independent support firm in the United States. Consequently, Progent offers unbeatable skill in finding networking solutions focused on Cisco products. Since Progent is also a Microsoft Certified Partner and offers professional application support for a wide range of popular applications, Progent can integrate end-to-end IT solutions that optimize the strategic value of your information system.

CCIEs represent an excellent value because their deep experience enables them to solve the most complex problems quickly. In most instances, less seasoned consultants can spend hours or days wrestling with a task that an experienced CCIE can resolve in just minutes. Most Progent CCIEs are not only experienced with Cisco networking solutions, but have a variety of recognized industry certifications including Microsoft Certified Systems Engineer (MCSE), and an important network protection credential such as CISA or CISM. This permits Progent to offer comprehensive services that incorporate a broad array of IT products without incurring needless expenses and delays orchestrating too many consultants.

Software Update Management for Cisco Network Infrastructure Devices
Software update management is crucial and complicated process. Prompt and properly managed patching optimizes security, regulatory compliance, uptime, and functionality. Haphazard software update management can result in security vulnerabilities, compatibility problems, slow or erratic performance, needless downtime, or loss of key functions. Patching involves more than occasional updates of an OS and apps for servers and user machines. Firmware updates can be as vital for network appliances such as routers, firewalls, and wireless access points.

Patch Management Support for Network Infrastructure Devices

Progent can provide software update management support for network infrastructure devices from Cisco and other suppliers

Progent has delivered advanced assistance for Cisco infrastructure appliances for over two decades and Progent's support services for patch management provide organizations of all sizes a versatile and cost-effective option for evaluating, testing, scheduling, implementing, and tracking updates to your dynamic information system. To learn about Progent's services for software update management, go to Progent's patch management solutions.

In order to learn more details about Progent's online and on-premises support for Cisco network infrastructure, choose a subject:

  • Overview of Cisco Expertise
  • Timely Remote Support from a CCIE Engineer
  • Cisco Firepower Firewalls: Configuration and Management Support
  • ASA 5500-X Series Firewall with Cisco Firepower: Setup and Troubleshooting Expertise
  • Cisco ASA 5500 Firewalls Engineering Help
  • PIX Firewall Maintenance Services
  • Cisco Routers Configuration and Troubleshooting Services
  • Cisco Wireless Network Design Services
  • Aironet Wireless APs Deployment Expertise
  • Cisco Small Business WiFi APs Engineering Help
  • Cisco Catalyst 802.11ax Wi-Fi 6/6E Access Points Solution Design, Deployment and Debugging Consulting
  • Cisco Wireless Controllers Support Services
  • Meraki Wireless Access Points Consulting Support
  • Cisco Unified Communications Manager (CUCM or Unified CM) and Cisco CallManager Consulting and Troubleshooting
  • Cisco Voice over IP Phones and IP Video Phones Consulting Services and Wireless VoIP Phone Solutions
  • Cisco Jabber Consulting and Support Expertise
  • Catalyst Switches Configuration and Maintenance Expertise
  • Cisco Nexus Switches Support and Troubleshooting Expertise
  • Meraki Switches Support and Troubleshooting Expertise
  • Cisco VPN Engineering Assistance
  • SIP and CUBE Integration Solutions: SIP Trunks and Cisco CUBE Integration Consulting
  • Design Solutions for Cisco-based Datacenters
  • Infrastructure Optimization Expertise for Internet Service Providers
  • Streamlined Management Technologies for Cisco-powered Environments
  • NetApp and Cisco Private Cloud Platform Consulting Additional Support Expertise Available from Progent
    Besides Cisco infrastructure, Progent's consulting professionals can provide advanced support for a variety of major areas of information systems, making it possible for Progent's experts to provide end-to-end business solutions for organizations of any size. A few vital disciplines where Progent can deliver world-class support include: By providing a convenient full-service resource for network generalists and specialists, Progent can deliver timely, cost-effective, and comprehensive IT solutions that match the unique requirements of businesses in Brisbane Queensland.



    An index of content::

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    Progent can assist you to design an upgrade to Teams from Skype for Business Online and configure, administer, and troubleshoot a cloud or mixed deployment of Teams. Progent can assist you to connect Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone system.

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    Progent can assist your company to plan and implement a smooth migration from a Solaris-based IT system to a network based on Microsoft Windows and capable of running Microsoft's popular office productivity software, commercial applications, and developer tools. Progent's Sun Solaris, Windows and Cisco engineers and application specialists can show you how to guard your data and minimize business discontinuity by designing an efficient transition plan that preserves your existing investments in Solaris application and technology. UNIX-to-Windows transition consulting expertise offered by Progent include analysis of current infrastructure, migration strategy and validation, MS Exchange migration support, information and application porting, and server and mass storage transition and economization.

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    Progent's Microsoft and Cisco-certified consulting experts can help your organization to assess the value of Exchange Server 2010 for your company and can assist your IT staff to plan and carry out an efficient upgrade to Microsoft Exchange Server 2010 from Exchange Server 2003 or Microsoft Exchange Server 2007 that will provide quick return on investment by increasing your workers' efficiency, cutting the cost of hardware and support, simplifying management, and consolidating your vital communications technologies.

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    Remote server management cards give network administrators full control over a server without the need for an on-site presence. Through remote server management cards, all console screen information plus keyboard and mouse functionality are exported to a remote session to a support professional who can be situated anywhere in the world. Progent's Microsoft and Cisco certified consultants can help you to design, implement, and support a fault-tolerant company network that incorporates remote management cards and Progent can utilize these remote server management cards to provide low-cost off-site technical help. Progent is familiar with a number of remote management cards such as Aten remote server management cards, American Megatrends remote management cards, Dell remote server management cards, HP Lights-Out remote management cards, and Peppercon eRIC remote management cards.

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    Progent's Helpdesk management and co-management services help businesses to cut costs and improve productivity.

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  • VMM 2016 Console On-site Technical Support
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    System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 suite of IT infrastructure monitoring and management products and is intended to provide a centralized solution for configuring and managing virtualized fabric and services across hybrid environments that can incorporate on-premises and hosted datacenters and Microsoft Azure services. Progent's Virtual Machine Manager 2016 consulting experts can help organizations of all sizes with any aspect of designing, deploying, and managing a SCVMM 2016 solution. Progent can assess your virtualization topology, help you migrate efficiently from older versions of VMM, design workflows for creating and deploying virtual machines and hosts, design fault-tolerant compute and storage clusters, integrate your datacenter resources with public clouds, set up virtual switches, write and debug PowerShell scripts, and help you evaluate the potential advantages of new technologies such as Storage Replica and Shielded VMs. Progent's hypervisor professionals offer world-class Hyper-V consulting and VMware ESXi support.

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    Progent's CISSP-certified cybersecurity consultants can help organizations of any size with any facet of information system security. Progent can create efficient cybersecurity solutions that guard a small business against modern malware attacks or Progent can design, deploy, and monitor an end-to-end security strategy for hybrid enterprise networks that support local, online, and mobile clients sharing IT resources spread over a mix of physical datacenters and public and private clouds.

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