For businesses of any size in Brisbane Queensland, Progent can provide convenient, quick, and economical access to Cisco CCIE-Certified network experts. Cisco CCIEs are top-level network experts who achieve this prestigious certification by completing strenuous examinations by Cisco. CCIE-qualified engineers can handle the most complex problems surrounding network deployment, repair, and configuration. Progent's CCIEs work directly with Cisco's internal staff in analyzing anomalies with Cisco IOS or NX-OS utilities and coming up with workarounds or obtaining software updates to fix problems. A Cisco CCIE knows how to pinpoint the origin of computer network problems stemming from network appliances or applications.

Progent offers affordable remote contact with a CCIE specialist so you can obtain high-level help for complicated network issues that are affecting your business but are outside the experience of your ordinary IT support organization. Progent's CCIE-Premier support professionals can connect to your network using advanced remote support utilities in order to perform rapid and economical diagnosis and repair of critical network issues.

Progent's CCIE Support Services
Most CCIEs are employed by big corporations or national Internet providers, and so their skills are not easily available to smaller organizations. Progent is one of the few service providers to make CCIEs accessible to help small and medium sized companies. In addition, Progent offers fast contact with a CCIE remotely so you can receive immediate help for complex network issues that are hurting worker productivity. To find out how to get in touch with a Progent CCIE for timely help with your IT infrastructure, go to Progent's remote network support.

Progent maintains one of the largest teams of Cisco-premier CCIE engineers of any independent consulting company in the U.S. Consequently, Progent can provide unbeatable expertise in delivering connectivity solutions focused on Cisco products. Since Progent is also a Microsoft Partner and offers expert application support for a broad array of popular applications, Progent can help you achieve comprehensive information technology solutions that optimize the business value of your network.

CCIEs represent an excellent value since their depth of expertise enables them to solve the most intractable problems quickly. In common cases, less seasoned consultants can spend many hours or days struggling with a task that an experienced CCIE can solve in just a few minutes. Most Progent CCIEs are not only expert at Cisco products, but have multiple advanced technical certifications such as Microsoft MCSE, and a major security credential such as CISSP or CISA. This permits Progent to provide end-to-end services that address a broad array of technologies without incurring needless expenses and interruptions orchestrating too many specialists.

Patch Management for Cisco Infrastructure Appliances
Software update management is an essential and complex task. Timely and correctly managed updating optimizes cybersecurity, compliance, uptime, and capability. Haphazard software update management can cause security gaps, compatibility issues, slow or erratic responsiveness, excessive downtime, or loss of important functions. Patching involves more than periodic updates of operating systems and apps for servers and user machines. Firmware patches can be as vital for network appliances like switches, firewalls, and Wi-Fi access points.

Software Update Management Support for Infrastructure Devices

Progent can provide patch management support for infrastructure devices from Cisco and other major vendors

Progent has provided high-end support for Cisco networking products for over twenty years and Progent's support services for software and firmware patch management offer organizations of any size a flexible and cost-effective alternative for assessing, validating, scheduling, applying, and documenting software and firmware updates to your ever-evolving IT system. To find out about Progent's service programs for firmware update management, go to Progent's patch management services.

To learn more details concerning Progent's world-class support services for Cisco network infrastructure, select a subject:

  • Overview of Progent's Cisco Consulting Services
  • Timely Remote Support from a Cisco CCIE Engineer
  • Cisco Firepower Firewalls: Integration and Management Services
  • ASA 5500-X Series Firewall with Firepower Services: Setup and Troubleshooting Expertise
  • ASA 5500 Series Firewall Troubleshooting Services
  • Cisco PIX Series Firewall Engineering Assistance
  • Cisco Routers Engineering Services
  • Cisco Wireless Consulting Expertise
  • Aironet Access Points Design Expertise
  • Cisco Small Business WiFi APs Deployment Support
  • Cisco Catalyst 802.11ax Wi-Fi 6/6E Access Points Planning, Configuration and Troubleshooting Services
  • Cisco Wireless Controllers Consultants
  • Cisco Meraki Access Points Design Services
  • Cisco Unified Communications Manager (CUCM or Unified CM) and Cisco CallManager Consulting and Technical Support
  • Cisco VoIP Phones and IP Video Phones Consulting and Wireless IP Phone Configuration
  • Cisco Jabber Consulting and Support Expertise
  • Cisco Catalyst Switches Engineering Expertise
  • Cisco Nexus Switches Support and Troubleshooting Expertise
  • Cisco Meraki MS Switches Consulting and Support Expertise
  • Cisco VPN and Network Security Integration Expertise
  • SIP and CUBE Integration Solutions: SIP Trunking and CUBE Integration Expertise
  • Cisco Duo MFA two-factor authentication (2FA) services for at-home workers
  • Design Expertise for Cisco-based Datacenters and Colocation Centers
  • Data Center Design Services for ISPs
  • Centralized Management Technologies for Cisco Infrastructure
  • NetApp and Cisco FlexPod Private Cloud Architecture Consulting Services Additional Support Expertise Available from Progent
    In addition to Cisco products and technology, Progent's consulting professionals offer expertise for other major facets of IT systems, enabling Progent to provide comprehensive IT solutions for companies of any size. A few core areas where Progent's IT consultants can provide high-level expertise include: By providing an efficient full-service resource for IT generalists and application experts, Progent can deliver fast, cost-effective, and thorough information technology solutions that address the specific requirements of businesses in Brisbane Queensland.



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  • Internet Security and Acceleration Server Support
    Consult ISA Server

    Progent's Microsoft-certified Forefront Threat Management Server and Internet Security and Acceleration Server 2006 consultants can help you to design, install, and manage an implementation of Forefront TMG or Internet Security and Acceleration Server 2006 on your information system that delivers the firewall protection, speed and manageability that your business requires.

  • Cisco Network Setup
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  • Top Ranked Cisco Voice over IP Professional Top Rated Cisco Voice over IP Engineer
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    DotNET Contract Development

    Progent's application experts have worked for 20 years with .NET technologies and the Visual Studio development system and can build or modernize .NET apps quickly and affordably.

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    Engineer Nagios

    Network monitoring typically entails observing a network's resource utilization in order to uncover data traffic bottlenecks or troubleshoot hardware or program problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free network monitoring tools that work under Linux or UNIX and can be deployed to observe multi-OS environments where UNIX and Windows coexist. Progent's network support consultants can help you take advantage of both these tools to tune and repair your network. Progent's Linux consulting professionals provide small companies and programmers help with administering and supporting UNIX and Linux systems that coexist with Windows-based technology.

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  • Citrix Server Management Engineers
    Professional Citrix XenMotion

    Progent's Citrix-certified engineers can help you to understand the strategic benefits of XenServer and other Citrix products, and can assist your IT organization to design, validate, execute, troubleshoot, and support a XenServer solution. Progent can also analyze your existing XenServer deployment and show you how to optimize consolidation, performance, protection, availability, and recoverability.

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  • Juniper J6350 Router Intrusion Detection
    Emergency Juniper J Series Gateway Security Auditing

    Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

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