Besides providing fast access to guidance from top-tier IT consultants and subject matter experts (SMEs) to help Brisbane, Queensland businesses with specific IT problems or longer-term projects, Progent offers short-term staffing to deal with more broadly defined assistance such as PC help, network administration, and Call Center response. Temporary staffing makes it possible for businesses to respond to anticipated or surprise surges in the need for network services, which may result from scenarios such as company mergers, site moves, technology upgrades, business process changes like telecommuting, disaster response, seasonal variations, or regulatory mandates. Temporary supplemental staffing can also cover gaps resulting from the absence of full-time IT personnel due to scheduled vacations, illness, resignation, or other reasons.

Advantages of Progent's Temporary Staffing Program
Progent's short-term supplemental staffing services offer organizations the versatility to react to increases in demand for network personnel without being saddled with the expense and delays that come with identifying and recruiting reliable technical personnel and without the risk of adding to your permanent head count.

Key aspects of Progent's temporary staffing services include:

  • Fast access to proven IT pros
  • Easy initiation, cessation, and re-engagement of services
  • Seamless extension of your in-house network support team
  • Full documentation of services performed
  • Available escalation from Tier 1 up to Tier 3 support so even the toughest problems can be handled fast
  • Strong relationship with a top-level, full-service resource for network support
Progent's Co-managed Help Desk Service
Progent's shared Help Desk Call Center program is a specialized on-going staff expansion alternative that allows IT groups to divide the work of Call Center support seamlessly between their internal network staff and Progent's nationwide pool of technical support specialists. Acting as a seamless extension of your full-time Help Desk, Progent's co-managed Help Desk service is a joint service alternative powered by the leading shared professional services tool for streamlining, service requests, generating tickets, assigning ownership, tracking progress, and generating documentation.

Why Choose Progent?
Progent has two decades of background delivering online and on-premises IT expertise for businesses throughout the U.S. Progent's engineers have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other leading vendors. Progent's cybersecurity experts hold advanced certifications including ISSAP, CISM, and CRISC. Learn more details about Progent's industry certifications.

Progent's Practice Areas for Brisbane, Queensland Businesses
Progent's nationwide team of certified consultants and technical experts can deliver Brisbane, Queensland businesses a wide array of remote consulting and troubleshooting services. Areas of expertise covered under Progent's consulting program for IT service firms include:

Contact Progent for Temporary Staffing Services for Brisbane, Queensland Businesses
To find out more details about Progent's short-term supplemental staffing services for Brisbane, Queensland organizations, call 800-993-9400 or visit Contact Progent.