Besides providing fast contact with high-level IT professionals and subject matter experts to assist Brisbane, Queensland organizations to resolve specific IT problems or strategic initiatives, Progent can provide temporary supplemental staffing to deliver more broadly defined services such as PC help, IT management, and Call Center services. Short-term staffing makes it possible for organizations to respond to anticipated or unexpected peaks in the need for IT personnel, which may be caused by situations such as company mergers, data center relocation, platform migration, paradigm shifts like telecommuting, disaster recovery, busy seasons, or new regulations. Short-term supplemental staffing can also fill gaps caused by the absence of in-house staff members because of scheduled vacations, illness, termination, etc.

Advantages of Progent's Temporary Staffing Program
Progent's temporary staff augmentation services offer businesses the ability to react to surges in requirements for network services without being saddled with the costs and hassle associated with identifying and hiring appropriate technical personnel and without the burden of increasing your full-time staff size.

Important features of Progent's temporary staffing services include:

  • Fast availability of reliable IT pros
  • Easy initiation, termination, and resumption of services
  • Seamless augmentation of your in-house network support staff
  • Comprehensive reporting of all services performed
  • Optional escalation from Tier 1 up to Tier 3 services so even the toughest issues get resolved promptly
  • Strong relationship with a top-level, full-service source for IT expertise
Progent's Shared Center Service
Progent's co-managed Help Desk service is a proven flexible staff augmentation alternative that enables IT organizations to divide the work of Help Desk Call Center support transparently between their internal IT personnel and Progent's nationwide team of IT support specialists. Working as a transparent supplement of your full-time Help Desk, Progent's co-managed Help Desk service is a joint support solution powered by the industry's leading group PSA platform for managing, service calls, generating tickets, assigning responsibility, tracking progress, and generating management reports.

Why Choose Progent?
Progent has 20 years of experience delivering remote and on-premises IT services for businesses across the United States. Progentís IT experts hold advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other leading technology companies. Progent's cybersecurity experts have earned top certifications including CISSP-ISSAP, CISA, and GIAC. Learn more details about Progent's technology certifications.

Progent's Areas of Expertise for Brisbane, Queensland Businesses
Progent's nationwide roster of certified consultants and technical experts can deliver Brisbane, Queensland businesses a wide array of online technical guidance and troubleshooting expertise. Practice areas covered under Progent's reseller program for network service providers include:

Contact Progent for Short-Term Staff Augmentation for Brisbane, Queensland Companies
To find out more details about Progent's temporary staffing services for Brisbane, Queensland organizations, call 800-993-9400 or visit Contact Progent.