Besides providing rapid contact with high-level IT consultants and subject matter experts (SMEs) to assist Brisbane, Queensland organizations to resolve discrete technical issues or strategic initiatives, Progent offers temporary staffing to deal with more generalized assistance like PC support, network administration, and Help Desk call center response. On-demand staffing makes it possible for businesses to deal with expected or unplanned surges in demand for network personnel, which may result from situations like company mergers, data center relocation, platform migration, business process changes like telecommuting, disaster recovery, busy seasons, or new regulations. Short-term staffing can also fill voids left by the absence of full-time IT personnel because of vacations, health issues, termination, or other reasons.

Benefits of Progent's Short-Term IT Staffing Services
Progent's temporary supplemental staffing services give organizations the versatility to respond to increases in requirements for IT personnel without dealing with the costs and hassle associated with identifying and recruiting reliable technical personnel and without the burden of increasing your in-house staff size.

Key features of Progent's short-term staffing services include:

  • Fast access to reliable IT professionals
  • Simple initiation, termination, and re-engagement of services
  • Transparent extension of your in-house IT staff
  • Full documentation of services delivered
  • Optional escalation from Tier 1 up to Tier 3 support so even the toughest issues get resolved promptly
  • Close working relationship with a top-level, full-spectrum source for IT support
Progent's Co-managed Help Desk Program
Progent's co-managed Help Desk Call Center service is a proven flexible staff expansion alternative that enables IT organizations to divide the work of Help Desk Call Center support seamlessly between their full-time network personnel and Progent's nationwide team of IT support experts. Acting as a transparent supplement of your full-time Call Center, Progent's co-managed Call Center program is a joint support alternative based on by the industry's leading shared PSA platform for managing, service requests, generating tickets, assigning ownership, tracking responses, and generating documentation.

Why Choose Progent?
Progent has two decades of background delivering online and onsite network expertise for businesses of all sizes throughout the United States. Progent's engineers hold top certifications from Microsoft, Cisco, Apple, VMware, Juniper, Palo Alto Networks, and other leading vendors. Progent's cybersecurity consultants hold advanced certifications including CISSP, CISM, and GIAC. Find out more details about Progent's industry certifications.

Progent's Areas of Expertise for Brisbane, Queensland Organizations
Progent's seasoned team of certified engineers can provide Brisbane, Queensland companies a wide range of online consulting and troubleshooting expertise. Areas of expertise offered under Progent's reseller program for network service providers include:

Contact Progent for Temporary IT Staffing for Brisbane, Queensland Businesses
To learn more about Progent's temporary supplemental staffing services for Brisbane, Queensland companies, call 800-993-9400 or visit Contact Progent.