Brisbane Consulting Support
Temporary IT Staffing for IT Support Teams
Besides providing rapid contact with high-level IT consultants and subject matter experts (SMEs) to assist Brisbane, Queensland organizations to resolve discrete technical issues or strategic initiatives, Progent offers temporary staffing to deal with more generalized assistance like PC support, network administration, and Help Desk call center response. On-demand staffing makes it possible for businesses to deal with expected or unplanned surges in demand for network personnel, which may result from situations like company mergers, data center relocation, platform migration, business process changes like telecommuting, disaster recovery, busy seasons, or new regulations. Short-term staffing can also fill voids left by the absence of full-time IT personnel because of vacations, health issues, termination, or other reasons.
Benefits of Progent's Short-Term IT Staffing Services Progent's temporary supplemental staffing services give organizations the versatility to respond to increases in requirements for IT personnel without dealing with the costs and hassle associated with identifying and recruiting reliable technical personnel and without the burden of increasing your in-house staff size.
Key features of Progent's short-term staffing services include:
- Fast access to reliable IT professionals
- Simple initiation, termination, and re-engagement of services
- Transparent extension of your in-house IT staff
- Full documentation of services delivered
- Optional escalation from Tier 1 up to Tier 3 support so even the toughest issues get resolved promptly
- Close working relationship with a top-level, full-spectrum source for IT support
Progent's co-managed Help Desk Call Center service is a proven flexible staff expansion alternative that enables IT organizations to divide the work of Help Desk Call Center support seamlessly between their full-time network personnel and Progent's nationwide team of IT support experts. Acting as a transparent supplement of your full-time Call Center, Progent's co-managed Call Center program is a joint support alternative based on by the industry's leading shared PSA platform for managing, service requests, generating tickets, assigning ownership, tracking responses, and generating documentation.
Why Choose Progent?
Progent has two decades of background delivering online and onsite network expertise for businesses of all sizes throughout the United States. Progent's engineers hold top certifications from Microsoft, Cisco, Apple, VMware, Juniper, Palo Alto Networks, and other leading vendors. Progent's cybersecurity consultants hold advanced certifications including CISSP, CISM, and GIAC. Find out more details about Progent's industry certifications.
Progent's Areas of Expertise for Brisbane, Queensland Organizations
Progent's seasoned team of certified engineers can provide Brisbane, Queensland companies a wide range of online consulting and troubleshooting expertise. Areas of expertise offered under Progent's reseller program for network service providers include:
- Exchange 2019 Consulting
- Microsoft Exchange Server 2016 Integration
- Microsoft Windows Server 2022 solution design
- Windows Server 2019 Integration
- Windows Server 2016 Integration
- Windows 11 Migration Consulting
- Windows 10 Support
- Windows 8.1 Migration
- SharePoint Development
- SQL Server Integration
- Active Directory and Azure Active Directory Design
- Microsoft 365 Integration
- Microsoft Dynamics GP Expertise
- Microsoft Azure, AWS, Google Cloud Platform
- Remote IT Support
- Teleworker Support
- Cisco Network
- Juniper Networks Expertise
- Cisco Routers Configuration
- Cybersecurity Monitoring
- Disaster Recovery Planning
- Stealth Penetration Testing
- Firewall Setup
- Help Desk Call Center Outsourcing
- Desktop Support
- Colo Data Center Solutions
- Operations Manager Monitoring
- System Center Configuration Manager (SCCM) Expertise
- Microsoft Access Programming
- Virtual Server Management
- Fast, Low-cost .NET Software Development.
- Windows Hyper-V Planning
- VMware vSphere and vCenter Configuration
- Citrix XenServer Integration
- Cisco Unified CM/CallManager
- Apple macOS and iPhone Support
- iPhone and Android Integration
- iPhone Support
- Android Phone Integration
- Ransomware Defense/Recovery
- Data Backup/Recovery Solutions
- Cisco VoIP Technology and Video Conferencing
- Skype for Business Help
- Microsoft Teams Integration
- Wi-Fi 6/6E AP Configuration
- Wi-Fi Site Surveys
Contact Progent for Temporary IT Staffing for Brisbane, Queensland Businesses
To learn more about Progent's temporary supplemental staffing services for Brisbane, Queensland companies, call
An index of content::
CISSP-ISSAP Cybersecurity Consultancy
Emergency Specialists CISSP Certified Security
Progent's CISSP-certified network security consultants can assist businesses of all sizes with any facet of IT security. Progent can implement efficient security systems that protect a small business against modern threats or Progent can design, deploy, and monitor an end-to-end security strategy for hybrid enterprise networks that support onsite, remote, and mobile clients accessing network resources distributed over multiple physical sites and various clouds.
WLAN Site Survey Remote Support
Wi-Fi RF Spectrum Analysis for Wi-Fi Computer Engineer
Progent's wireless site survey services make it easy to plan, deploy and troubleshoot a Wi-Fi network optimized for your facilities, providing your business a wireless solution that has the coverage, speed, density, Quality of Service, security, and hand-off capability your company needs. Wi-Fi site survey services from Progent include remote predictive modeling for designing a Wi-Fi network and onsite survey services for validating, tuning, and debugging an operational wireless network.
ISA 2000 Server Remote Technical Support
Microsoft ISA Server Technical Support Services
Progent's certified ISA Server consultants have extensive backgrounds developing ISA Server-based security solutions for IT networks with many sites, remote workers, and line-of-business web applications. Progent's ISA Firewall experts can assist your company in planning and implementing an installation of ISA 2000 Server or ISA 2004 Server that meets your network protection requirements without overly limiting your IT system accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Hornetsecurity Altaro 365 Total OneDrive Backup Information Technology Consulting
Altaro 365 Total Backup Online Troubleshooting
Progent is an authorized Hornetsecurity/Altaro partner and can plan, install, and manage an implementation of 365 Total Backup to safeguard your Microsoft 365 user and group mailboxes, files stored on your organization's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows laptops and desktops.
Macintosh OS X Integration
Macintosh OSX Remote Troubleshooting
Progent's experts can provide Apple macOS and OS X users a variety of services such as workstation support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows environments, Entourage and Exchange Server help, network protection services, and one-on-one training. Progent can assist businesses to upgrade to macOS from Mac OS X or other earlier editions of Apple OS X and Progent can provide expertise with macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist your business with Apple iPhone support and iPad management, or moving to Apple's iCloud. For business environments based solely on macOS or OS X or for networks with a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the complexity of designing, configuring and supporting a network infrastructure that is reliable, secure, fast and able to achieve your organization's objectives.
Small Business Server 2008 Support and Help
Services Microsoft SBS Server
Microsoft Small Business Server is an affordable suite of server products that offers the foundation for a feature-rich but easy-to-manage IT network. The IT demands of the Microsoft .NET components included with Microsoft Small Business Server requires a computer consultant with real-world experience planning and integrating cohesive, end-to-end business technology environments. Progent's Microsoft SBS Server consultants have an average of more than 10 years of experience supporting business systems powered by Microsoft technology. This experience ensures you success in deploying, administering, and troubleshooting network solutions that include the Microsoft SBS Server package of servers and applications.
Work at Home Helpdesk Remote Consulting
Work at Home Helpdesk Remote Support Services
Progent offers small and mid-size businesses overflow or comprehensive Help Desk call center support for at-home employees.
Custom eCommerce Design Firms
Emergency Contract Programming Firm Great Plains
For custom program creation, Progent can provide software design experts to produce business software in areas such as eCommerce, web development, Microsoft Dynamics packages including Microsoft Dynamics GP, and specialized management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progent's consultants can use Microsoft IIS to create custom eCommerce applications based on Microsoft ASP.NET. In addition, Progent can provide expertise in a wide array of custom program development platforms including SQL Server and Delphi. For custom e-Commerce software, Progent also offers specialists in custom Access, custom Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.
Remote Microsoft SQL 2008 Remote Support
SQL 2008 Online Help
Microsoft SQL Server 2008 delivers indispensable, standardized tools to computer experts as well as to network users, reducing the complexity of designing, integrating, administering, and accessing enterprise data and database applications in environments ranging from handheld devices to enterprise data networks. The complexity and interconnectivity demands of Microsoft SQL Server 2008 call for a network consultant with real-world expertise and wide knowledge in designing and building data-driven, end-to-end business technology applications. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work supporting Microsoft technology, ensures you success in designing, deploying and supporting Microsoft SQL Server 2008 solutions that are seamlessly integrated with the Microsoft .NET environment.
Wireless Network Consulting Services
Network Consultant Cisco wireless
Progent's Wireless Consulting Services offer a fast, economical option for companies of all sizes to configure, manage, monitor and repair cutting edge wireless network technology. For 802.11n and the latest 802.11ac wireless environments, Progent can help you design and install appliances like Cisco's Aironet and Meraki access points and wireless network controllers. For mobile email and web-based business applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
North Carolina Server Setup
Pennsylvania Networking Consultancy Services
Progent's Technical Response Center offers nationwide extended hours remote assistance for computer systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support engineers offer after-hours telephone support and remote secure network access to troubleshoot and repair network problems quickly and affordably. The breadth of IT expertise represented by Progent's team of nationwide support professionals allows Progent to escalate even the most difficult network issues to qualified specialists as needed. For critical issues, the TRC tries to respond to your request for support in less than one hour.
Project Online Expert Development
Microsoft Expert Project Web App Integration
Progent's Microsoft-certified consultants can provide advanced expertise in deploying, managing and troubleshooting any edition of Microsoft Project, Microsoft Project Server, and Microsoft Project Online and can provide a wide variety of affordable remote support services based on industry best practices to help organizations of any size to receive all the advantages of this powerful platform. Support services available from Progent include solution design, software configuration and migration, setting up secure collaboration among onsite and remote or mobile users, network optimization, and specialized webinar training classes.
Professionals Cybersecurity Assessment
Engineer Cybersecurity Assessment
Progent offers several network security service bundles designed to provide larger enterprises an impartial and thorough network security evaluation from a team of premier security consultants. All Progent's security assessment packages incorporate a suite of procedures including automated scans from within and from outside your corporate security perimeter, expert interpretation of scan results by accredited security engineers, creation of a paper explaining the results, plus a live high-level executive outbrief and an in-depth live review for in-house network managers.
ISA 2004 Firewall Specialist
Support and Integration ISA 2004 Firewall
Progent's certified Internet Security and Acceleration Server consulting experts have broad experience creating Microsoft-based security designs for IT networks with multiple sites, remote users, and line-of-business web-based applications. A Progent ISA Server consultant is ready to help your small business plan and implement an installation of Microsoft ISA Server 2004 that supports your information security requirements without restricting your network.
Support Services Microsoft Windows 7 Evaluation
Windows 7 Wireless Computer Engineer
Progent's Microsoft certified engineers can help your company to assess
ISA 2004 Information Technology Consulting
Microsoft ISA Server IT Services
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have broad experience developing corporate security designs for IT networks with many locations, remote workers, and line-of-business web-based applications. A Progent ISA 2004 Firewall consultant can help your small business plan and implement an installation of Microsoft ISA Server 2004 that meets your information protection needs without restricting your productivity.
Support and Integration XenApp Virtual Windows Applications
Application Delivery Consulting Services
Progent's Citrix-certified consultants can help your business to plan, implement, administer, and troubleshoot a virtual Windows application delivery solution based on Citrix XenApp. Progent's Cisco CCIE network consultants can help you optimize your network infrastructure for delivering server-side and client-side applications, and Progent's datacenter support consultants can assist your organization to administer and maintain a remote datacenter that offers high availability, advanced protection, and rapid disaster recovery.
CUCM Outsourcing
Integration Jabber
Cisco Cisco Unified Communications Manager (CUCM or Unified CM), originally known as CallManager, operates as the heart of Cisco's communications and collaboration platform. Unified CM and Cisco Unified CM Express offer a borderless IP-PBX by integrating tightly with unified messaging apps that include Unified Communications Manager IM and Presence Service, Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact solution. Progent's Cisco-certified network consultants can deliver efficient and budget-friendly remote and on-premises expertise to help businesses of all sizes to build and maintain CUCM deployments by providing Unified Communications Manager configuration and technical support consulting services that add optimum business value. Progent's consultants can help with any aspect of Unified CM configuration and troubleshooting in areas that include integrating Cisco Voice over IP phones and desktop Video phones, reviewing dial plans, configuring SIP trunking and PSTN calling, installing Cisco ISR routers with CUBE VoIP networking support, designing Cisco UCS server failover solutions for high availability, capacity planning, and integration with Exchange Server and Skype for Business.
Consultant Microsoft Dynamics GP
Dynamics GP/Great Plains Features Professionals
Dynamics GP allows you to expand and control your business more efficiently by delivering easy access to strategic data and a fast ROI. Dynamics GP offers important business benefits including its ability to extend the presence of your organization, manage your accounting, computerize financial operations, standardize procedures across your company, improve inventory control, increase order accuracy, grow revenue and minimize turnaround time, and increase cash flow. Progent can help you set up and manage a robust, secure server and communications foundation to support Great Plains, and can offer experienced Dynamics GP/Great Plains consultants to help you derive all the benefits of your Dynamics GP/Great Plains business management system.
Setup and Support Postini
Installation support Postini
E-Mail Guard is Progent's affordable antispam and antivirus managed service that offers small companies world-class defense against spam, viruses, directory harvesting, and other types of email-borne attacks on IT systems. E-Mail Guard is built on Postini's perimeter management technology, a sophisticated suite of web-based antispam and antivirus services that defuse email attacks before they can penetrate the corporate firewall. Perimeter Manager also lets administrators monitor and manage their email systems, regardless of server vendor, hardware technology, or data center location.
Online Support Services UNIX with Windows
24/7 Solaris with Windows Consultancy
If you are developing UNIX or Linux software on a network that has Microsoft Windows-based processors, desktops, and office applications, Progent can provide full-service network support outsourcing that frees you to concentrate on your field of strategic expertise while avoiding the continual distraction of managing your company information system. By using smart server monitoring and by providing online and on-site assistance as your company needs it, Progent represents an economical alternative for managing an IT system that features excellent dependability, protection, and efficiency. Progent's developer assistance offerings include comprehensive network support outsourcing, virtual infrastructure, online and on-site service and repair, proactive network monitoring, and Helpdesk services.
Microsoft Access reports Technology Professional
Open Now Office Access database Programming
Progent offers economical remote consulting services for all editions of Microsoft Access including desktop and browser-based versions and offers advanced support for application development, database migration, performance tuning, BI reporting, and troubleshooting. Progent also can provide tailored webinar training for Access application programming and database administration.
Consultants MSP360 Desktop Backup
Network Engineer MSP360 Desktop Backup
Progent can assist your company to design, deploy and debug a backup plan based on MSP360 software. MSP360 enables file/folder or image-based backup/restore for VMs and physical machines, supports all popular public clouds, and allows businesses to build a backup ecosystem with a low Recovery Time Objective (RTO) and a granular Recovery Point Objective (RPO). With ProSight Data Protection Services 360 Backup, Progent offers comprehensive monitoring and remote management of your backup environment to protect against data loss caused by user miscues, system glitches, ill-intentioned users, and external assaults such as ransomware.
Hornetsecurity Altaro M365 Mailbox Backup Technical Consultant
Hornetsecurity Altaro 365 Total Backup Remote Support Services
Progent is a certified Hornetsecurity/Altaro partner and can plan, configure, and manage an implementation of 365 Total Backup to safeguard your Microsoft 365 mailboxes, files stored within your organization's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows laptops and desktops.
Windows Server 2016 Software Load Balancing Integration Services
24 Hour Windows Server 2016 and SCOM Support and Help
Progent's Windows Server 2016 disaster recovery/business continuity consultants can help you to design a disaster recovery system built around Microsoft's most advanced Failover Clustering technologies such as Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class storage clusters using low-cost equipment, VM Load Balancing for enhancing the speed and fault-tolerance of Failover Clusters while reducing TCO and operational expenses, and Cloud Witness for easy, affordable deployment of a stretch cluster quorum witness.
Support SharePoint Server 2007
Office SharePoint Server 2007 Online Troubleshooting
Progent's Microsoft-certified experts can provide small and medium sized companies IT consulting, support, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for efficiently connecting people, teams and information. SharePoint Portal Server offers a common spot for your workers or customers to access, manage, distribute and interact with useful data, documents, and software and to interact with other people. It allows quicker and better decisions, more efficient sharing across teams and more economical business processes. The primary objective of SharePoint Server is to gather together, in a relevant way, all of the many sources of information accessible within and without a business network. Windows SharePoint Services join workers, customers, workgroups and major tasks with the information they've developed in a manner that makes data convenient to locate, download and apply.
Microsoft Azure enterprise hybrid cloud solutions Professional
Azure and SharePoint integration Consultants
Progent can help businesses of all sizes to migrate all or part of their computing infrastructure to Microsoft Azure. This can simplify network administration and lower equipment expense. Microsoft Azure includes a comprehensive library of public cloud services and Progent can assist you to understand the benefits and restrictions of various cloud computing architectures you can use with Azure. Progent can help you administer cloud-based or hybrid cloud and on-premises applications and network infrastructure and make sure you sidestep the typical mistakes small companies make when moving to a public cloud. Progent can help you to set up VMs on Azure Virtual Machines, use cloud storage with Azure Storage, manage authentication with Azure Active Directory, and build transparent backup services with Azure Backup. Progent can also show you how to configure firewalls and IPsec VPN connections and also to manage Apple iOS devices and Android handhelds.
Altaro VM Backup Cloud Management Integration Support
Urgent Hornetsecurity Altaro VM Backup and vCenter Support and Integration
Altaro VM Backup software from Hornetsecurity offers small and mid-size businesses a reliable and affordable platform for backing up and recovering Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in local, remote, multi-site, and cloud environments and also enables cost-effective cloud backup to Azure storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide array of remote or on-premises consulting services to help you to plan, install, optimize and debug a comprehensive backup and disaster recovery system based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/restore service powered by on Altaro VM Backup technology.
Troubleshooting Windows Server 2019 Hybrid Solutions
Technology Consulting Services Windows Server 2019 Security and Compliance
Progent's Microsoft-certified Windows Server 2019 consultants can assist your company to plan and carry out an efficient migration to Windows Server 2019 using your current system architecture or a new cloud-based or hybrid model. Windows Server 2019 delivers major enhancements in scale, speed, ease of management, virtualization, security and compliance, hybrid on-prem plus cloud integration, resilience, and Linux support.
Tracking Service Costs Setup and Support
CISM Security Security Service Reporting Technical Support
Progent uses an enterprise-class service reporting system that records and formats complete documentation for all delivered support activities. Unlike some freelance consultants or local service firms who provide minimal documentation or details of tasks done, each service delivered by Progent is tracked by comprehensive documentation. Every Progent consultant has use of the support reports sent by every staff member to every client. The discipline of documenting and organizing support records results in more efficient service and eliminates a slew of typical misfortunes such as when a service customer is effectively held hostage to a consultant who won't release vital service information.
Microsoft IT Outsourcing
Microsoft Office System Small Office Computer Consultants
Progent's IT outsourcing packages offer economical network support for small businesses. Whether it involves planning network architecture, creating an internal Help Desk or outsourcing a one, deploying an updated e-mail platform, monitoring your system, or building a web-based eCommerce solution, outsourcing your network technical services can reduce expenses and minimize risks, allowing IT support budgets to increase in a more moderate and manageable fashion than is possible by building up a bulky, all-purpose internal IT organization. Progent's Outsourcing White Paper and datasheets show how Progent can help you build a secure and robust system foundation for your vital business software powered by Windows including Office XP, Microsoft Office 2003, and Office 2000.
Cisco PIX Firewall Migration Technical Support
24 Hour Integration Support Security
Cisco's PIX firewalls have been discontinued and Cisco might not support these devices. Progent still provides technical assistance for Cisco's PIX Series firewalls to help you with maintenance and management and Progent can in addition help you assess if you should adopt more current firewall technology available from Cisco. Progent's Cisco technology specialists can help your company plan and implement a smooth migration to Cisco ASA 5500-X Series firewalls based on industry best practices.
