Brisbane Consulting Support
Staffing for IT Support Groups
Besides providing rapid access to top-tier network professionals and subject matter experts to assist Brisbane, Queensland organizations to resolve discrete technical problems or strategic initiatives, Progent can provide temporary supplemental staffing to deliver more broadly defined assistance like PC help, network management, and Help Desk call center response. Temporary staffing can help businesses to respond to planned or unplanned peaks in the need for IT personnel, which may be caused by scenarios such as mergers and acquisitions, data center moves, technology migration, paradigm shifts like work-from-home, disaster response, seasonal variations, or new regulations. Temporary staffing can also cover gaps caused by the loss of in-house IT personnel due to scheduled vacations, health issues, resignation, or other reasons.
Benefits of Progent's Short-Term IT Staffing Program Progent's short-term staff augmentation services give businesses the ability to react to surges in demand for IT services without dealing with the expense and hassle associated with vetting and recruiting reliable IT help and without the risk of increasing your full-time head count.
Key features of Progent's temporary staff augmentation services include:
- Fast access to seasoned IT pros
- Simple initiation, cessation, and resumption of services
- Seamless extension of your in-house network support staff
- Full reporting of all services delivered
- Available escalation from Tier 1 up to Tier 3 support so even the toughest issues can be handled fast
- Close working relationship with a top-level, full-spectrum source for network support
Progent's co-managed Help Desk program is a proven flexible staff augmentation option that allows IT groups to share the responsibilities of Help Desk support transparently between their full-time IT staff and Progent's nationwide pool of IT support specialists. Acting as a seamless supplement of your full-time Help Desk, Progent's co-managed Help Desk program is a collaborative service solution powered by the leading group professional services tool for streamlining, service calls, ticketing, assigning ownership, tracking progress, and producing management reports.
Why Choose Progent?
Progent has 20 years of background providing remote and onsite network expertise for businesses across the U.S. Progent’s IT experts have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other leading technology companies. Progent's cybersecurity experts have earned top certifications including ISSAP, CISA, and GIAC. Find out more details about Progent's certifications.
Progent's Practice Areas for Brisbane, Queensland Companies
Progent's seasoned roster of certified engineers can deliver Brisbane, Queensland organizations a broad array of online technical guidance and troubleshooting expertise. Practice areas offered under Progent's consulting program for IT service organizations include:
- Exchange 2019 Consulting
- Microsoft Exchange Server 2016 Migration
- Windows Server 2019 Migration
- Windows Server 2016 Consulting
- Windows 10 Migration
- Windows 8.1 Support
- SharePoint Development
- SQL Server Migration
- Active Directory Planning
- Office 365 Integration
- Dynamics GP Reporting
- Microsoft Azure, Amazon AWS, Google Cloud Platform
- Remote IT Technical Support
- Telecommuter Support
- Cisco Infrastructure
- Juniper Expertise
- Cisco Routers Expertise
- Security and Compliance Monitoring
- Disaster Recovery Planning
- Penetration Testing
- Firewall Integration
- Help Desk Outsourcing
- Desktop Tech Support
- Colocation Center Support
- System Center Operations Manager (SCOM) Monitoring
- Configuration Manager (SCCM) Automation
- Microsoft Access Programming
- Virtualization Automation
- Windows Hyper-V Planning
- VMware vSphere Configuration
- Citrix XenServer Integration
- Cisco Unified Communications Manager/CallManager
- Apple macOS and iOS Expertise
- iPhone and Android Integration
- iPhone Integration
- Google Android Smartphone Management
- Ransomware Recovery
- Data Backup/Restore Expertise
- Cisco IP Voice Phones and Telepresence
- Skype for Business Help
- Microsoft Teams Planning and Deployment
- Wi-Fi AP Setup
- Wi-Fi Site Assessments
Contact Progent for Temporary Staffing Services for Brisbane, Queensland Businesses
To find out more about Progent's temporary staffing services for Brisbane, Queensland companies, call
An index of content::
24-Hour Microsoft Small Business Network Consultants
Microsoft Office XP Networking Consultancy Services
Progent’s IT outsourcing services for small companies feature planning Server 2003, Microsoft .NET Server, and BackOffice environments, managing upgrades to Windows XP, Windows Server 2003, Active Directory, and Microsoft Exchange Server 2003, Help Desk Call Center, remote and on-site repair, fixing stubborn IT issues, and producing a company-wide security strategy. Progent can show you how to maximize network reliability and performance with fault-tolerant configuration, redundant network topology, and proactive server monitoring. Progent also provides project management assistance for major migrations and can help with requirements assessment, product inventory, bill of materials production, vendor qualification, purchasing coordination, and complete documentation. Progent’s IT outsourcing help also includes training for office productivity packages such as Microsoft Office.
Cisco Network Management Online Help
Cisco Network Management Computer Service
Progent's Cisco-Premier network engineers can help you to use Cisco's network management utilities alongside a variety of specialized third-party products to build a complete network management solution in order to keep your network operating reliably, fully utilize limited resources, guard your data, recover quickly from hardware failure or deliberate attacks, and allow you to add or repurpose network resources intelligently and economically as your company evolves.
SCCM 2016 Specialist
Microsoft Certified Partner System Center 2016 Security Technical Support
Progent has over 10 years of experience deploying, maintaining and troubleshooting the key platforms that make up System Center and can help you to design, install, maintain, and repair your Microsoft System Center solution to optimize the uptime and performance of your critical IT resources across multiple Windows and Linux/Unix operating systems and on-premises and Cloud-connected fabric. Progent's consultants can assist you to migrate to the current edition of Microsoft System Center from an earlier one or from another IT management platform to provide the benefits of enterprise-class deployment, automation, security, plus infrastructure and critical application availability and performance monitoring.
CISSP Certified Cybersecurity Manager Professional
CISSP-ISSEP Security Professionals
Progent's CISSP-certified network security consultants can assist businesses of any size with any facet of information system security. Progent can implement cost-effective security systems that protect a small office against advanced malware attacks or Progent can plan, configure, and manage a comprehensive security environment for hybrid enterprise networks that accommodate onsite, remote, and mobile clients accessing network resources spread over multiple physical sites and public and private clouds.
Exchange 2016 Upgrade Planning Integration Support
Microsoft Certified Partner Help and Support Exchange Server 2016 Migration Planning
Progent can help you in any and all phases of your upgrade to Exchange Server 2016 including planning HA system topology for an on-premises, cloud-based or hybrid deployment; licensing compliance for Exchange 2016 and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization design; determining mass storage capacity required for your VMs, mailbox databases and logs; configuring HLB for high-availability CAS services; planning, building and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Open Now Online Troubleshooting Helpdesk for Remote Workers
Call Desk for Telecommuters Professionals
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24-Hour System Center 2016 Virtual Machine Manager Network Consulting
SCVMM 2016 and VMware ESXi Technology Consulting Services
Microsoft System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 family of IT infrastructure management tools and is intended to offer a unified mechanism for deploying and administering virtualized fabric and services across hybrid networks that can include on-premises and hosted datacenters and Azure publics cloud resources. Progent's SCVMM 2016 consulting experts can help businesses of all sizes with any aspect of building, deploying, and maintaining a SCVMM 2016 solution. Progent can assess your virtualization topology, show you how to upgrade smoothly from legacy releases of Virtual Machine Manager, develop workflows for building and deploying VMs and VM hosts, design fault-tolerant scale-out clusters, connect your private cloud infrastructure with public clouds, configure virtual switches and load balancers, develop and refine PowerShell scripts, and help you evaluate the potential advantages of new capabilities such as Storage Replica and Host Guardian Service. Progent's hypervisor professionals can provide world-class Hyper-V consulting and VMware ESXi expertise.
ProSight Remote Network Management Specialists
Ransomware Protection Consultant Services
Progent's ProSight family of managed services are geared to offer businesses who have small in-house IT support staffs with low-cost access to world-class management tools and consulting experts. Advantages of the ProSight line of managed services include flat-rate IT maintenance expenses, automation of routine administrative tasks, ongoing absorption of new information technology, graceful migration from older technology to modern solutions, close alignment of computer technology with strategic objectives, guidance from seasoned IT experts, and freeing up management to focus on business instead of fast-evolving computer technology.
Essentials for Hyper-V Consultancy
Citrix Workflow Studio Consulting Services
Progent's Citrix-certified experts can help you to evaluate the strategic value of the available versions of Citrix Essentials for Hyper-V, help you to integrate Citrix management utilities with your Hyper-V environment, and show you how you can use Citrix Essentials to improve the responsiveness, uptime, consistency, and recoverability of your virtualized network while lowering the cost of resources and support and streamlining management processes.
Top Rated Windows 7 Migration IT Support
Top Ranked Microsoft Experts Windows 7 Help Desk Integration Support
Progent's Microsoft certified engineers can provide offsite and on-premises support expertise to help your company to manage, maintain, and troubleshoot PCs powered by Windows 7 and also offers assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with management automation, network security, backup and restore, remote access, mobile device management, wireless configuration, and 24x7 system monitoring.
SQL Server 2019 and Kubernetes Specialist
IT Services SQL Server 2019 and VMWare
Progent's Microsoft-certified SQL Server 2019 experts can assist you to evaluate the business case for migrating to SQL Server 2019 and can provide fast remote or onsite contact with experts in system planning and deployment, application development, SQL Server management, and network security.
SonicWall NSA 2650 Firewall IT Services
SonicWall NSA 5650 Firewall Protecting
Progent's SonicWall firewall consultants can show you how to integrate, manage, and update SonicWall firewall devices including the current SonicWall TZ, NSa and NSsp families of appliances and the older SonicWall PRO 2040 devices. Progent's CISSP and GIAC-certified cybersecurity experts can show you how to incorporate SonicWall security gateways into a complete network protection plan and design security into your business operations.
Technology Professional CISSP-ISSEP Security
Largest CISSP Certified Cybersecurity Consulting
Progent's CISSP-premier network security consultants can help businesses of any size with any facet of information system security. Progent can help create efficient cybersecurity solutions that guard a small office from modern malware attacks or Progent can plan, deploy, and monitor a comprehensive security environment for hybrid enterprise networks that accommodate onsite, online, and mobile clients accessing network resources distributed across a mix of physical sites and various clouds.
SQL Server 2019 OLTP IT Consultant
SQL Server 2019 SSRS Network Consultants
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online experts offer economical online and on-premises expertise, application development, and troubleshooting services for organizations of all sizes who intend to migrate to SharePoint Server 2019 or SharePoint Online from older releases of SharePoint. Progent can assist you plan and carry out an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates onsite and cloud infrastructure into a seamless intranet system.
ASA 5500 Computer Consultants
Consultant Cisco ASA 5500 Firewalls
Progent's CCIE-certified network infrastructure consultants can assist you to manage legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also help you to configure, administer, upgrade and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.
ProSight VM Hosting Engineer
Private Cloud Solutions Services
Progent's ProSight Virtual Hosting combines advanced virtual server technology, a state-of-the-art data center, and the support expertise of Progent's Microsoft-certified engineering group to provide small businesses with a comprehensive IT outsourcing solution that enhances network dependability and protection, reduces management distraction, and saves money. With Progent's Private Cloud Hosting, a small or midsize company can have all of its operating system platforms and critical business application servers hosted in a secure and fault tolerant facility on a fast, high-availability virtual server set up and supported by Progent's computer service experts.
Professional Windows 10
Microsoft Windows 10 ADK Consult
Progent's Windows consulting experts can assist businesses of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from an older release of Microsoft Windows. Remote and on-premises evaluation and upgrade support for Microsoft Windows 10 available from Progent include Return on Investment analysis, project management, application and driver compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud integration, mobile device management, teleworker connectivity, data and identity security, automated deployment and management, network optimization, Wi-Fi support, business continuity planning, webinar training for network management staff and users, and post-migration consulting support.
Microsoft Project Remote Support
Microsoft ERP Specialists
Progent's team of application experts offer advanced consulting, custom programming, integration assistance, and online classes for popular applications covering key areas including ERP, financials, management analytics, web application design, and the MS Office suite of business productivity software. As a Microsoft Partner with decades of background delivering high-level consulting services online, Progent can assist small businesses throughout the U.S. to save the time and fees associated with travel and on-premises activity without compromising the effectiveness of technical services.
Microsoft ISA Server Computer Consultant
Microsoft ISA 2004 Server Consultant
Progent's certified ISA Server 2004 consultants have long backgrounds with Internet Security and Acceleration Server configuring ISA Server-based security installations for information systems with multiple sites, remote users, and mission-critical eCommerce applications. Progent's ISA Firewall consultants are available to assist your small business in planning and implementing a configuration of ISA 2000 Server or ISA 2004 Server that meets your network protection requirements without adversely restricting your network accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any later versions of ISA Server.
Microsoft Exchange 2010 Upgrade Consulting
Exchange 2010 Upgrade Consultancy
Progent offers expert support for each step of your Exchange Server 2010 migration including outsourced or co-sourced project management, site readiness preparation, project design and documentation, specification of all new software licenses and hardware required, suggested sourcing, pilot verification at customer location or at Progent's test facility, setting up temporary coexistence of Exchange Server 2010 and Exchange 2003 or 2007, deployment of the solution, deactivating the previous servers, and training for client's IT group and users.
Microsoft Windows 2000 Remote Technical Support
Upgrade Consulting Windows Server 2000
Progent's Microsoft-certified Windows Server 2000 consultants can provide computer support and IT consulting services for the complete family of .NET Servers, Windows 2000 Server, and Microsoft Windows 2003 Server. Progent's Windows 2000 Server configuration, optimization, and troubleshooting offerings include system design, deployment, documentation, on-site and off-site technical support, Call Center outsourcing, professional security consulting, full service outsourcing, and cost-effective co-sourcing.
64-bit Processing Consultant Services
Largest 64-bit Migration Technology Professional
Progent's Microsoft-certified consultants can help you design, document, implement, manage, and repair a network-wide migration to 64-bit server and client operating systems and applications. Progent can help you test your 64-bit infrastructure to make sure it handles all of the important 32-bit applications which you want to retain as well as the latest 64-bit versions of applications you wish to run.
ProSight Email Content Filtering Policies Services
Email Reputation Analysis Engineer
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security companies to provide centralized control and comprehensive protection for all your email traffic. The hybrid structure of Email Guard integrates a Cloud Protection Layer with an on-premises security gateway appliance to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps most unwanted email from reaching your network firewall. This reduces your exposure to inbound attacks and saves network bandwidth and storage space. Email Guard's onsite gateway device adds a deeper layer of inspection for inbound email. For outgoing email, the on-premises security gateway provides AV and anti-spam protection, DLP, and email encryption. The local security gateway can also assist Exchange Server to track and protect internal email traffic that stays within your corporate firewall.
Virtual Server Consultant Services
Server Virtualization Computer Consultant
With virtual servers, companies are able to run many virtual machines on one actual server. Virtualization technology allows businesses to enjoy all the benefits of server segmentation, while avoiding the expense associated with buying additional server hardware. Virtualization is also the critical technology for private clouds, which offer important advantages including reducing the costs of capital equipment, datacenter facilities, and management while improving information security, system availability, and disaster recovery. Other important server management options include server monitoring software, Microsoft WSUS, and remote server management hardware. Progent's certified server management experts can help you in all aspects of server virtualization and management to enable your company to cut expenses and conserve time.
Remote Monitoring and Reporting Computer Consultants
24/7 System Center Operations Manager Remote Consulting
Progent provides a selection of network service packages for small businesses. These IT outsourcing and network monitoring services are built around the anticipatory problem handling abilities of Operations Manager 2007, a state-of-the-art server and IT support software platform that tracks the availability, throughput, and safety of your network and identifies potential problems before they can disrupt your network. With Progent's economically priced IT service programs, small organizations can select a simple co-sourcing package built around System Center Operations Manager with server monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing package.
F5 Networks 3DNS Technical Support
Cisco ACNS, Cisco CDN Software Support
Progent provides high availability load balancing consulting covering system load balancing, load balanced applications, LAN/WAN infrastructure routing, and content delivery products including F5 Networks 3DNS. High availability load balancing providers for which Progent can provide consulting services include Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco Content Services Switch, Cisco Distributed Director and LocalDirector 400 series, and F5 Networks 3-DNS.
Symantec VelociRaptor Security Services
Symantec Firewall Cybersecurity Company
Progent's Symantec consultants can assist you to support legacy Symantec firewall and Symantec VPN products including the Symantec Raptor and VelociRaptor family or help you upgrade to newer firewall technology. Progent can also enable you to create and execute a complete security plan that can incorporate firewall/VPN appliances and utilities, outsourced security and virus protection services, system monitoring software, and documented policies and enforcement procedures. Progent has the skill to be your one-stop resource for on-going network help, maintenance, education, and security expertise.
Top Ranked Microsoft ISA Server IT Consultant
Microsoft ISA Server Computer Consulting
Progent's certified ISA Server consultants have extensive experience with Internet Security and Acceleration Server developing Microsoft ISA Server-based security installations for IT networks with multiple offices, remote users, and line-of-business eCommerce applications. Progent's ISA Firewall experts can help your small business in designing and implementing a configuration of ISA Server 2000 or ISA 2004 Server that meets your information protection needs without overly restricting your network productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other later editions of ISA Server.
Postini Consultants
Technical Support Services Anti-Virus
E-Mail Guard represents a comprehensive solution for defending against spam and viruses. E-Mail Guard handles the security and administration of corporate email by providing constantly improved spam and virus blocking, policy administration, content filtering, and protection against email-borne directory harvesting and Distributed Denial of Service attacks. E-Mail Guard also features monitoring, management and analysis utilities plus outgoing email testing to let you fix your e-mail environment and define and enforce corporate security policy.
Support and Help Intune and Windows 10
Computer Consultants Intune Company Portal
Progent's Intune consultants can help your organization to assess the strategic case for adopting Microsoft Intune for configuring and managing your web-facing mobile devices including laptops, phones, and tablets powered by Windows, iOS, and Google Android. Progent can assist your company to define security policies, set up pilot systems to confirm the benefits of Microsoft Intune for your environment, deploy Intune throughout your enterprise, integrate Intune with System Center Configuration Manager for unified change management, and maintain your Microsoft Intune deployment.
Consulting Services Exchange Server 2016 Migration
Microsoft Exchange 2016 Upgrade Remote Technical Support
Progent can help your business in all facets of your upgrade to Microsoft Exchange 2016 such as planning HA system topology for an on-premises, cloud-based or hybrid environment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization strategy; specifying mass storage capacity required for your virtual machines, mailbox databases and logs; setting up HLB for fault-tolerant CAS services; designing, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web.
