Besides offering rapid contact with top-tier IT consultants and subject matter experts (SMEs) to help Brisbane, Queensland companies to resolve specific IT problems or strategic projects, Progent can provide short-term staff augmentation to deal with more generalized assistance such as desktop support, network administration, and Help Desk services. Temporary staffing can help businesses to respond to anticipated or unplanned peaks in demand for IT services, which may be caused by scenarios like mergers and acquisitions, data center moves, technology migration, paradigm shifts like telecommuting, disaster recovery, seasonal variations, or regulatory mandates. Temporary IT staff augmentation can also fill gaps caused by the loss of in-house IT personnel due to vacations, health issues, termination, or other reasons.

Benefits of Progent's Temporary Staffing Services
Progent's short-term staff augmentation services offer organizations the versatility to respond to surges in demand for IT personnel without being saddled with the costs and hassle associated with identifying and recruiting professional IT help and without the risk of adding to your in-house head count.

Important features of Progent's short-term staffing services include:

  • Rapid availability of seasoned IT professionals
  • Easy engagement, cessation, and resumption of services
  • Seamless augmentation of your in-house network support staff
  • Full documentation of all services performed
  • Available escalation from Tier 1 up to Tier 3 services so even the toughest problems can be handled fast
  • Strong relationship with a world-class, full-spectrum source for network expertise
Progent's Co-managed Help Desk Call Center Service
Progent's co-managed Call Center program is a specialized on-going staff expansion option that allows IT organizations to divide the responsibilities of Help Desk support transparently between their full-time IT staff and Progent's extensive team of technical support specialists. Acting as a seamless supplement of your full-time Help Desk, Progent's shared Help Desk Call Center program is a collaborative service alternative powered by the leading group professional services platform for managing, service requests, ticketing, assigning ownership, tracking progress, and producing management reports.

Why Choose Progent?
Progent has two decades of background delivering online and onsite IT expertise for organizations across the United States. Progent's IT experts hold advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other leading vendors. Progent's cybersecurity consultants hold advanced certifications including ISSAP, CISM, and GIAC. Find out more details about Progent's technology certifications.

Progent's Areas of Expertise for Brisbane, Queensland Businesses
Progent's veteran roster of certified engineers can provide Brisbane, Queensland organizations a broad range of remote consulting and debugging services. Practice areas covered under Progent's consulting program for network service organizations include:

Contact Progent for Temporary Staffing Services for Brisbane, Queensland Businesses
To learn more details about Progent's short-term staff augmentation services for Brisbane, Queensland companies, call 800-993-9400 or visit Contact Progent.